Multi Tech Systems Network Card MR9600 User Manual
MR9600 Controller  
User Guide  
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MR9600 Controller User Guide  
P/N 82063604, Revision E  
Copyright © 2000 by Multi-Tech Systems, Inc.  
All rights reserved. This publication may not be reproduced, in whole or in part, without prior expressed  
written permission from Multi-Tech Systems, Inc.  
Multi-Tech Systems, Inc. makes no representation or warranties with respect to the contents hereof and  
specifically disclaims any implied warranties of merchantability or fitness for any particular purpose.  
Furthermore, Multi-Tech Systems, Inc. reserves the right to revise this publication and to make changes  
from time to time in the content hereof without obligation of Multi-Tech Systems, Inc., to notify any  
person or organization of such revisions or changes.  
Revision  
Date  
Description  
A
B
C
D
E
03/31/97 Manual released.  
05/27/97 Added T1 and update commands.  
11/17/97 Manual revised.  
03/01/98 Manual revised to included new controller commands.  
11/15/00 Manual revised to include a new module section and revised controller commands.  
Multi-Tech, CommPlete, RASExpress, MultiModem, MultiCommManager, and the Multi-Tech logo are  
trademarks of Multi-Tech Systems, Inc. Other trademarks and trade names mentioned in this publication  
belong to their respective owners.  
Multi-Tech Systems, Inc.  
2205 Woodale Drive  
Mounds View, Minnesota 55112  
(763) 785-3500 or (800) 328-9717  
U.S. Fax (763) 785-9874  
Technical Support (800) 972-2439  
Internet Address: http://www.multitech.com  
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Federal Communications Commission Statement  
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant  
to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful  
interference when the equipment is operated in a commercial environment. This equipment generates,  
uses, and can radiate radio frequency energy, and if not installed and used in accordance with the  
instruction manual, may cause harmful interference to radio communications. Operation of this  
equipment in a residential area is likely to cause harmful interference, in which case the user will be  
required to correct the interference at his own expense.  
Warning: Changes or modifications to this unit not expressly approved by the party responsible for  
compliance could void the user’s authority to operate the equipment.  
Important Safety Instructions  
Caution: Danger of explosion if battery is incorrectly replaced. Replace only with the same or equivalent  
type recommended by the manufacturer. Dispose of used batteries according to the manufacturer’s  
instructions.  
The MR9600 Controller circuit board includes a battery that maintains the MR9600’s setup information  
when it is turned off or disconnected from power. The battery can maintain the setup information for  
approximately 10 years with no external power, and longer when the MR9600 is turned on and operating  
normally. This battery is soldered onto the circuit board and cannot be replaced by the user.  
If, for some reason, the MR9600’s battery should fail, please contact Multi-Tech Technical Support at (800)  
972-2439 for replacement instructions.  
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Table of Contents  
1 Introduction.............................................................................................................. 1  
Introduction ...................................................................................................................................................... 2  
Product Description .......................................................................................................................................... 2  
LED Indicators................................................................................................................................................... 2  
Card Status LEDs .......................................................................................................................................... 2  
Ethernet Status LEDs.................................................................................................................................... 3  
Concentrator LEDs ....................................................................................................................................... 4  
Connectors......................................................................................................................................................... 4  
Specifications..................................................................................................................................................... 5  
2 Installation................................................................................................................. 7  
Introduction ...................................................................................................................................................... 8  
Installation Procedure....................................................................................................................................... 8  
Ethernet Cabling................................................................................................................................................ 9  
Serial Cabling..................................................................................................................................................... 9  
3 Quick Start.............................................................................................................. 11  
MR9600 Quick Start..........................................................................................................................................12  
Supervisor Console Quick Start........................................................................................................................13  
4 Operation.................................................................................................................. 14  
Introduction .....................................................................................................................................................15  
Security .............................................................................................................................................................15  
File System........................................................................................................................................................15  
Event Files.........................................................................................................................................................15  
SNMP Interface.................................................................................................................................................16  
Command Line Interface .................................................................................................................................16  
Telnet Interface.................................................................................................................................................17  
Web Browser Interface.....................................................................................................................................17  
Logging In ....................................................................................................................................................17  
Getting Modem Information.......................................................................................................................17  
Controlling Modems....................................................................................................................................17  
Web Interface Limitations...........................................................................................................................18  
FTP Interface ....................................................................................................................................................18  
5 Commands.............................................................................................................. 21  
Parameter Types...............................................................................................................................................22  
Commands Listed by Function ........................................................................................................................23  
Commands Listed by Security Level................................................................................................................27  
Modules ............................................................................................................................................................30  
Command Reference ........................................................................................................................................30  
Error Messages .................................................................................................................................................64  
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6 Solving Problems..............................................................................................67  
Introduction .....................................................................................................................................................68  
MR9600 Diagnostic Tests.................................................................................................................................68  
Appendix........................................................................................................................71  
Appendix A - Updating the MR9600 Controller Firmware.............................................................................72  
Index...................................................................................................................................73  
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1 Introduction  
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MR9600 User Guide  
Introduction  
This manual describes the field installation and configuration of a Multi-Tech MR9600 Controller  
(henceforth, MR9600) into a CommPlete Communications Server CC9600 chassis. This manual also  
contains a reference guide to the commands that are used to configure and control the MR9600.  
Product Description  
The MR9600 is the system controller module for the CommPlete Communications Server. It contains a  
built-in Web, FTP, and Telnet server, an embedded SNMP agent, and an Ethernet concentrator module. Its  
complete management capabilities allow the CommPlete Communications Server and its segments to be  
managed remotely across any TCP/IP network.  
LED Indicators  
The MR9600 front panel contains the following LED indicators.  
•
•
•
Card status LEDs 1–16  
Ethernet status LEDs 1–4  
Ethernet concentrator LEDs  
Figure 1. MR9600 Controller front panel.  
Card Status LEDs  
The lower part of the MR9600’s front panel contains 16 two-color LED indicators, one for each card slot in  
the CC9600 chassis. The slots are numbered 1 through 16 from left to right. The LEDs indicate the state of  
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Introduction  
the device cards installed in the CC9600 chassis. When the MR9600 is turned on, the lights go through the  
following sequence before they act as status indicators for the device cards.  
1. The LEDs on the right side turn red and then turn green when the right SIMM passes its memory  
test.  
2. The LEDs on the left side turn red and then turn green when the left SIMM passes its memory test.  
3. The LEDs stay green for about five seconds while the flash boot code waits for a handshake sequence  
on the diagnostic serial port.  
4. If none is detected (this is normal unless the firmware is being updated through the diagnostic port)  
the main controller code starts running and the LEDs are turned off.  
5. The LEDs are turned on and off, one at a time, red and green.  
6. All LEDs turn green while the system starts up.  
7. After the system has started, the LEDs reflect the status of the device cards. Each LED will be in one  
of the following states, depending on the device card.  
LED Color  
Off  
Device Card Status  
Card not installed.  
Green  
Red  
Card installed and all devices are communicating with the MR9600.  
Card installed and none of the devices are communicating with the  
MR9600.  
Flashing  
Red/Green  
Card installed and one or two devices are not communicating with the  
MR9600.  
Ethernet Status LEDs  
The lower part of the MR9600 front panel contains four indicators that show the status of the MR9600  
Controller’s Ethernet port.  
LED Indicator  
LI Link Integrity  
CS Collision Sense  
TX Transmit  
Color  
Yellow  
Red  
Indication  
On during a good link  
On when there is a collision on the Ethernet port  
On during Ethernet transmit  
On during Ethernet receive  
Green  
Green  
RX Receive  
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MR9600 User Guide  
Concentrator LEDs  
The upper part of the MR9600 front panel contains 11 status indicators for the Ethernet concentrator.  
LED Indicator Indication  
UTILIZATION Percentage of bandwidth in use. Each LED that is on represents a 12.5%  
increment in use.  
CC9600  
LAN  
On during a valid Ethernet link on the CC9600 port.  
On during a valid Ethernet link on the LAN port.  
COL  
On when there is a packet collision on any of the concentrator’s seven  
Ethernet ports.  
Connectors  
The MR9600 has three connectors that are accessible from the rear of the CC9600 chassis.  
Figure 2. MR9600 connectors.  
Connector  
CC9600  
Type  
Function  
RJ-45  
Crossover 10Base-T network connector. The transmit and  
receive pairs of wires are swapped so the connector can be  
used with a straight-through cable to connect the CommPlete  
Communications Server to an external concentrator or to  
the LAN connector on another CommPlete Communications  
Server.  
LAN  
RJ-45  
Straight-through 10Base-T network connector. Use with a  
straight-through cable to connect the CommPlete  
Communications Server to a network card in a server, to a  
network wall connector, or to the CC9600 connector on  
another CommPlete Communications Server.  
CONFIG PORT Male DB-9 RS-232C configuration port for MR9600 Controller.  
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Introduction  
Specifications  
•
•
•
•
•
•
•
•
•
•
•
•
Motorola MC68360 25 MHz microprocessor  
8 MB of RAM for volatile storage  
2 MB of flash memory: 1 MB for program space and 1 MB for nonvolatile file system space  
Two RJ-45 10Base-T connectors for connection to a TCP/IP Ethernet network  
One male DB-9 RS-232C diagnostic and configuration connector  
Sixteen two-color LEDs for quick view of device card status  
Four Ethernet status LEDs  
Eight Ethernet utilization LEDs  
Two Ethernet link indicator LEDs  
One Ethernet collision LED  
Recessed reset button  
Dimensions: 7.3 × 8.9 ×33.0 cm (H × W × D)  
2.87 × 3.5 × 13 inches (H × W × D)  
•
•
•
•
•
•
Weight: 0.45 kg (1.0 lb.)  
Operating temperature: 0°–40° C (32°–104° F)  
Operating humidity: 0–95%, non-condensing  
Power consumption: 4.5 A @ 5 V  
Fuse: 7 A on 5 V supply  
Limited Warranty: Two years  
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2 Installation  
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MR9600 User Guide  
Introduction  
This chapter describes how to install the MR9600 Controller into a CommPlete Communication Server  
CC9600 chassis. This equipment should only be installed by properly qualified service personnel.  
The MR9600 Controller assembly consists of the MR9600 Controller card, an integrated Ethernet  
concentrator card, and a common front panel. Figure 3 shows the layout of the MR9600 card without the  
concentrator. The MR9600 assembly plugs into bus connectors on the inside of the CC9600 chassis. Three  
communications connectors on the concentrator module are accessible from the back of the CC9600  
chassis: a DB-9 serial connector for MR9600 diagnostics and configuration, and two Ethernet 10Base-T  
connectors for network access.  
Test  
RAM  
Reset  
LEDs  
RAM  
To  
back  
panel  
config/  
debug  
port  
Connectors  
CPU  
U6  
U7  
U5  
U4  
Flash Memory  
Figure 3. MR9600 Controller card. Ethernet concentrator module not shown.  
Installation Procedure  
1. Unpack the MR9600 assembly from its packaging, and save the packaging for possible future use.  
Perform a visual inspection of the MR9600. If you are concerned about the condition of the MR9600,  
call Technical Support for instructions.  
2. Remove the blank controller panel or previous MR9600 controller from the CC9600 chassis. The  
MR9600 is hot-swappable.  
3. Holding the MR9600 by its handle and the edges of the bottom panel, place the MR9600 into the  
open controller slot of the CC9600. Make sure the edges of the MR9600 card mate properly with the  
plastic guides in the CC9600.  
4. Slide the MR9600 into the CC9600 chassis until you feel the MR9600’s connectors fit into the bus  
connectors at the back of the CC9600.  
5. Tighten the MR9600's retaining screws.  
6. Turn on the PS9600 power supplies, if they are off.  
7. Note the PS9600 LED indicators. If they are not lit, see Chapter 6. If they are lit, proceed with  
MultiCommManager operation (Refer to the MultiCommManager User Guide).  
Note: A self-test runs each time the CommPlete Communications Server is turned on. Refer to the  
MultiCommManager User Guide for more details on the power-on self-test.  
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Hardware Installation  
Ethernet Cabling  
Two female Ethernet 10Base-T connectors are accessible from the back of the CC9600 chassis. Connect  
one of these connectors to the TCP/IP network that the supervisor console is attached to. The supervisor  
console is the PC that runs the MultiCommManager software or, optionally, a third-party SNMP manager.  
Serial Cabling  
Use the 9-pin RS-232 connector on the back of the CC9600 chassis for diagnostics and configuration.  
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3 Quick Start  
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MR9600 User Guide  
MR9600 Quick Start  
1. Turn off all power to the CommPlete chassis.  
2. Using the provided 9-pin null modem cable (PN 45009600), connect a COM port on a PC to the  
Config Port connector on the back of the CommPlete chassis. Turn on the PC and run Multi-Tech  
MultiExpress, or any standard datacomm program, in direct connect mode. To communicate with  
the controller card, use the following settings: 115,200 bps, 8N1, and no flow control.  
3. Turn on the power supply or supplies for the CommPlete chassis. If the CommPlete  
Communications Server is already on, press the reset button on the MR9600 controller’s front panel  
with the end of a paper clip. A message appears that says Welcome to the CommPlete  
Communications Server (MR9600).  
4. At the username prompt, type supervisor and press ENTER.  
5. At the password prompt, type supervisor and press ENTER. The following prompt appears: [0]  
A:\ #.  
6. Type se (or setenviron) and press ENTER.  
7. The following menu appears:  
MultiCommManager Environment Setup  
1. System Defaults Setup  
2. Device Specific Setup  
Enter Selection (<1>,2, q, -):  
9. Type 1 to set up the system defaults. The settings you create in the System Defaults Setup menus  
become the default settings for any new device that is inserted into the CommPlete chassis. In data  
entry lines, current defaults are displayed in angle brackets. Press ENTER to accept a default and go  
on to the next option or menu.  
10. In the System Defaults Setup menu, type 1 to set up network defaults. If required, type the IP  
addresses for the default gateway (the local router, if any), subnet mask, and DNS servers; otherwise  
leave them set at 0.0.0.0.  
11. In the System Defaults Setup menu, type 2 to set up RAS defaults. Be sure to choose the proper  
operating system for the RAS. If you are running RASExpress 5.0 or 5.1, be sure to choose option 1  
(pre 5.2); if you are running RASExpress 5.2 or later, be sure to choose option 5.  
12. In the System Defaults Setup menu, type 3 to set up RAS security defaults. Here you can change the  
default administrator password. You will be prompted for primary and secondary server IP  
addresses. If you are using local security (RASExpress security, not RADIUS), leave these addresses  
set at the 0.0.0.0 default.  
13. In the System Defaults Setup menu, type 4 to set up the T1 defaults to match your T1 line. Leave  
the transmit level set at -0.0 dB unless you have problems.  
14. After completing the system defaults setup, select option 2 in the MultiCommManager  
Environment Setup menu to set up the individual devices in the CommPlete. The options that are  
most important to set now are the IP addresses for the controller and the IP addresses and operating  
system for each RAS. If these are not properly set, you will be unable to remotely configure the  
CommPlete.  
15. After setting up the CommPlete’s individual devices, save your changes and log out of the controller.  
16. Telnet into the RASExpress server.  
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17. Select option 3, Configuration of RASExpress.  
18. Select Server Setup and go to the SNMP Agent option.  
19. Change Attribute1 Name to public.  
Change Attribute2 Name to supervisor.  
Change Attribute2 Permission to readwrite.  
20. Press ESC a few times to log out of the RASExpress server.  
21. Install the MultiCommManager software on your supervisor PC, which must have an Internet  
connection. Do not install it to a directory where MultiModemManager software is installed.  
22. Open the MultiCommManager Explorer window and select Physical View.  
23. Click Add to create in Explorer an IP site for the CommPlete controller and servers. Enter the IP  
address of the controller, a unique long name, and a unique three-letter short name. Click OK.  
24. Double-click Physical View. You should see your site next to a green “IP.” If the “IP” is gray,  
double-check your IP settings. Also, make sure the Read and Write Community settings match how  
they are set on the MR9600 controller.  
25. Double-click the IP site you just created. You should see icons representing the modems at the site.  
Installation is complete. If you need to change any settings, you can do so from MultiCommManager or by  
using Telnet.  
Supervisor Console Quick Start  
1. On the supervisor console, install the MultiCommManager software (see the MultiCommManager  
User Guide for more information).  
2. Run the MultiCommManager software.  
3. Select Setup | SNMP | Mode | Supervisor.  
4. Click Yes when you are asked if you are sure.  
5. In the physical view of the Explorer, click the world icon.  
6. Click the Add button.  
7. Type the IP address of the MR9600 (the same one you used in step 9 of the MR9600 Quick Start).  
8. Click OK.  
9. The IP will turn green, indicating that the supervisor console is able to communicate with the  
remote MR9600.  
10. Configure the supervisor console as described in the next section.  
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MR9600 User Guide  
4 Operation  
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4
Operation  
Introduction  
You can operate the MR9600 by using the front panel indicators for information (see Chapter 6). But if you  
install the optional MultiCommManager software, you can operate the MR9600 by running windows-  
based menu and command functions from a dedicated management console (refer to the  
MultiCommManager’s User Guide).  
Security  
The MR9600 has a security system to prevent unauthorized system modification by Telnet, Web browser,  
or FTP users who access the system via the TCP/IP network or the diagnostic serial port on the back of the  
CC9600 chassis. SNMP and MultiCommManager software security is accomplished by selecting SNMP  
read and write community strings.  
There are three levels of security: guest, operator, and supervisor. There are default user IDs and passwords for  
each level (see following table).  
Supervisor  
Operator  
Guest  
Security Level  
Can perform all  
management  
commands  
Can perform non- Can only view information  
destructive  
management  
commands  
Default User ID  
supervisor  
supervisor  
operator  
operator  
guest  
guest  
Default Password  
Once you are logged in, you can change your user ID and password by using the commands userid to  
change your user ID, and passwd to change your password (see Chapter 5).  
File System  
The MR9600 stores configuration, security, and event information in files. There are two drives on the  
system: A and B. The A drive is used for nonvolatile information such as configuration and security  
database files, and is about 1 MB in size. The B drive is for volatile information such as event files, and is  
about 6.5 MB in size. Each drive has an MMM directory on it. A:\MMM stores all configuration  
information for the system. B:\MMM\MR.LOG contains all of the event files for the system. The file system  
can be accessed either through the command line interface or by using FTP.  
Event Files  
One event file is created for each hour in the format MMDDHHYY.HR, where MM is the month, DD is the  
day, HH is the hour, and YY is the last two digits of the year. When the drive fills up, the oldest .HR file is  
deleted. The number of events your MR9600 will hold depends on the number of calls you receive in a day.  
Event files can be FTPed from the MR9600 and analyzed using the Statistical Analyzer, which is part of the  
MultiCommManager software.  
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MR9600 User Guide  
SNMP Interface  
The MR9600 can be monitored and controlled by using SNMP through the MultiCommManager or a third  
party SNMP manager.  
To receive traps from the MR9600, the SNMP manager should log in using the entry in the system table. In  
that entry, do a set of “login PUBLIC.” When you are done monitoring the MR9600, do a set of the same  
variable with “logout.” This will stop traps being sent to your station. MultiCommManager does this  
automatically.  
Command Line Interface  
The MR9600 provides a complete command line interface that enables you to do most of your  
management functions through either the MR9600’s diagnostic serial connector or, more likely, by using  
Telnet. When first setting up your MR9600, you must use the MR9600 diagnostic serial connector to set up  
the system’s TCP/IP information, such as its IP address, default gateway IP address, etc., as described in  
the MR9600 Quick Start in Chapter 3.  
When you first connect with the MR9600, either in Telnet or by using the serial port, you will be prompted  
for a user ID and password. Enter the correct user ID and password for the desired security level (see  
“Security” on page 15). Once you are logged in, the screen should show the following information.  
Welcome to MultiCommManager  
version 2.53  
Press any key to start system  
manually...starting............done  
Username: supervisor  
Password *********  
[0] A:\ #  
The command line prompt is the current directory followed by a # character. You can switch between the  
MR9600’s two drives, A and B, by using the cd command or by typing A: or B:. A standard set of DOS and  
UNIX file system commands are available, though in limited fashion (no wildcards are supported, etc.).  
See Chapter 5 for command functions and limitations.  
Some commands allow you to monitor activity on the CommPlete’s modems. The commands  
getmodems, getcalls, and getfaults allow you to see the current state of the modems, the connection  
history of the modems, and the history of faults on the modems, respectively.  
Information that does not fit on the screen is displayed one page at a time by using a --MORE--  
prompt. When you see this prompt, you have the option of quitting the list by typing Q or continuing the  
list by typing anything else.  
Some commands allow you to change the current state of the modems. With the commands oosset,  
oosclear, reset, and config, you can set modems in or out of service; reset them, or configure them,  
respectively.  
Use the logout command when you are done using the command line interface, in order to leave the  
MR9600 in a secure state.  
For a complete list of the MR9600’s commands, see Chapter 5.  
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4
Operation  
Telnet Interface  
Telnet is a standard Internet protocol that allows a remote connection between two systems connected to a  
TCP/IP network such as the Internet. The MR9600 can be managed remotely by using Telnet. Telnet can  
give the user access to all management functions through the command line interface.  
There is an inactivity timer associated with the Telnet session. If there is no activity for 10 minutes, then  
the Telnet session will close.  
Web Browser Interface  
The MR9600 can be monitored and controlled from a World Wide Web browser such as Netscape  
Navigator version 2.0 or later, or Microsoft Internet Explorer version 3.0 or later.  
Two interfaces are available: an HTML framed interface (in which the browser screen is split into separate  
frames) and a non-framed interface. To use the framed interface, type the following URL in your browser’s  
URL entry line and press ENTER:  
http://111.222.333.444/mmm/main.html  
For the non-framed interface, use the following URL:  
http://111.222.333.444/mmm/standard.html  
In both examples, 111.222.333.444 represents your card’s IP address.  
Logging In  
Whenever you access the MR9600 for the first time during a browser session, you will be prompted for a  
user ID and password. You must log in as someone of security level operator or higher to get access to the  
Web interface.  
Both the framed and the non-framed interfaces present logged-in users with a list of available views  
(Framed or Standard), a list of operations, and a list of information views. These are all available via  
hypertext links.  
Getting Modem Information  
In each interface the same information is available in table format. There are tables of information about  
modems, calls on modems, modem and system faults, and system version. In the framed version these  
tables appear in frames on a single HTML page; in the non-framed version each table appears on a  
separate HTML page.  
Controlling Modems  
In either interface, the user can reset modems, set modems in or out of service, and configure modems.  
When the user selects the hot link for an operation, a form appears in which the user can enter in list  
format (e.g., 1A:3C,15B) the modems that are to have the desired operation performed on them. The  
operation is performed when the user selects the action button (e.g., Config if the user is configuring  
modems).  
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Web Interface Limitations  
The Web interface does not provide a full management interface. Full management is provided by our  
MultiCommManager software, or through the use of a third party SNMP manager. However, once the  
system is set up, most management can be done using the Web browser interface.  
FTP Interface  
FTP (File Transfer Protocol) is a standard Internet protocol that allows the transfer of files between two  
systems connected to a TCP/IP network, such as the Internet. The MR9600 acts as an FTP server so that  
FTP clients can send and receive files to and from it.  
You need FTP to transfer configuration files (*.cfg) to and from your system. If you plan to use  
MultiCommManager security, you need FTP to transfer security files (*.db) to and from your system. If  
you wish to analyze event information, you also need FTP to transfer event files (*.hr) from the MR9600 to  
a management computer where you can run the Statistical Analyzer on them.  
Note: When logging in, you must use the Supervisor user name and password.  
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Operation  
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MR9600 User Guide  
Parameter Types  
Many MR9600 commands require a parameter to complete the command. Most of the required  
parameters fall into one of the four following types.  
Pathname  
Description: A DOS-style path and/or file name. A partial path assumes the current directory.  
Full pathname example: a:\mmm\mr9600.ini  
Partial pathname example: mr9600.ini  
The preceding partial pathname gives the same result as a:\mmm\mr9600.ini if the current working  
directory is a:\mmm.  
Device  
Description: A list of modems or T1 devices separated by commas. No spaces are allowed. A colon selects  
a range of devices from the device preceding the colon through the device following the colon.  
The device identifier includes the device’s slot number and device letter. A CommPlete Communications  
Server has 16 slots, numbered from left to right, with the RASCards occupying slots 1, 5, 9, and 13. Each  
modem card contains 8 modems, represented by the letters A, B, C, D, E, F, G, and H. Thus, 7D is the fourth  
modem in slot 7.  
Examples:  
The following two strings each select modems 1A, 2A, 2B, 2C, 2D, 2E, 2F, 2G, 2H, 3A, 3B, and 4C:  
1A,2A:3B,4C  
1A,2A,2B,2C,2D,2E,2F,2G,2H,3A,3B,4C.  
Note: T1 devices can exist only at 1b, 1c, 5b, 5c, 9b, 9c, 13b, and 13c.  
IP Address  
Description: An IP address string consisting of four decimal numbers separated by periods. Each number  
may have up to three digits.  
Example: 192.168.4.25  
IP Address Mask  
Description: An IP address string consisting of four decimal numbers separated by periods, in which only  
the decimal numbers 255 and 0 are permitted. It is used to select a set or range of IP addresses. The  
standard Class A mask is 255.0.0.0, the standard Class B mask is 255.255.0.0, and the standard Class C  
mask is 255.255.255.0.  
Example: 255.255.255.0  
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Commands  
Commands Listed by Function  
This section lists the MR9600’s commands alphabetically by the following functions: Display,  
Environment, File, Modem Control, and Security.  
For an expanded description of each command, see “Command Reference” on page 30.  
Display  
Command Name  
getcalls  
Parameter  
Device  
Description  
Displays call traffic for the device  
Displays faults for the device  
Displays the current status for the device  
getfaults  
Device  
getmodems  
Device  
getpowerstatus, getpsNone  
Displays the main power supply/supplies status and  
which segments are powered up  
getrack  
getslots  
gettemp  
Device  
None  
None  
Displays the chassis type  
Displays hardware type and location in rack  
Displays the internal ambient temperature of the rack  
in degrees Fahrenheit and Celsius.  
Environment  
Command Name  
Parameters  
Description  
bpstatus  
None  
Displays the rack’s back plane polling activity  
between the controller and each powered device  
cl, clock  
date  
None  
None  
None  
None  
Device  
Displays current date and time  
Prompts you for current date  
getgateway  
getip  
Display the configured gateway address  
Display the configured IP address  
Getprichannels  
Retrieve the current status of each B-channel and  
modem channel under the control of the PRI card.  
getreadcommunity  
getsendtrap  
getsubnet  
None  
Displays the Read community settings  
Displays whether traps are being sent or not.  
Display the configured subnet mask  
None  
None  
gettrap  
None  
Display the configured trap address  
getwritecommunity  
more  
None  
Displays the Write community settings  
Displays the contents of a file, one page at a time  
Set the specified channel in service  
Pathname  
Device  
Device  
Specifier  
Specifier  
priocbchannel  
priosbchannel  
pristatus  
Set the specified channel out of service  
Retrieve the current status of the specified PRI card  
Set configuration parameters for a PRI card.  
prisetup  
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se, setenviron  
None  
Controller configuration utility (a menu driven system  
used to set global defaults and configure system  
devices)  
setgateway  
setip  
IP Address  
IP Address  
Device  
Configure the gateway address  
Configure the IP address  
setpollingoff  
Disables the controller generated polling to specified  
device  
setpollingon  
setrasostype  
Device  
Device  
Re-enables polling between controller and specified  
device  
Lets the controller know what operating system is  
loaded on each segment  
setreadcommunity  
setsendtrap  
setsubnet  
None  
Change the Read community settings  
Changes the status of sending traps.  
On/Off  
IP Address Mask Configure the subnet mask  
settrap  
IP Address  
None  
Configured the trap address  
setwritecommunity  
t1cfg  
Change the Write community settings  
Sends stored configuration data to a T1 device  
Device  
Device  
t1debug  
Displays status of AB Signaling bits for both the  
transmit and receive directions of each DSO channel  
for the specified T1 device within the CommPlete  
t1setup  
t1status  
time  
Device  
Device  
None  
Configures a T1 device  
Displays the status of a T1 device  
Prompts you for current time  
update  
Pathname  
Device  
Updates firmware of the controller, T1 cards, or  
modems.  
uptime  
None  
None  
Displays date and time since the last boot  
version, ver  
Displays the version number and release date of the  
CC9600 Controller’s Operating System  
File  
Command Name  
cat  
Parameters  
Pathname  
Pathname  
Description  
Display the contents of an ASCII text file  
Change to the specified directory  
Copy a file from Pathname1 to Pathname2  
cd, chdir  
copy, cp  
Pathname1  
Pathname2  
del, delete  
dir  
Pathname  
Pathname  
Pathname  
Pathname  
Pathname  
Delete a file  
Display the contents of a directory  
Download a file from the MR9600 controller  
Display the contents of a directory  
Make directory  
download  
ls  
md, mkdir  
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Commands  
online  
Device  
Allows the user to perform AT commands with the  
selected device  
rd, remdir  
ren, rename  
rendir  
Pathname  
Pathname  
Pathname  
Pathname  
None  
Remove directory  
Rename a file  
Rename a directory  
rm  
Delete a file  
sync  
Writes outstanding events to the Log directory  
Display the contents of an ASCII text file  
Upload a file to the MR9600.  
type  
Pathname  
Pathname  
upload  
Modem Control  
Command Name  
Parameters  
Description  
cfg, configure  
Device  
Configure the specified device with the configuration  
file associated (via SNMP) with that device  
getfkey1–getfkey4  
None  
Displays the current value for the function keys used  
when online with a device  
oc, oosclear  
online  
Device  
Device  
Set the device at specified device In Service  
Go online with a device to check or set configuration  
information  
oosset, os  
reset, rs  
Device  
Device  
Set the specified device Out Of Service  
Reset the specified device  
setconfig  
Pathname  
Device  
Associates a configuration file with a device  
setfkey1–setfkey4  
Command String Configures the current function key values for use  
when online with a device  
test  
Device  
Performs a specific diagnostic test to an individual or  
range of modems  
usage  
Specifier  
Displays how many modems: received or made calls,  
were OOS, were not responding, or were free  
Security  
Command Name  
Parameters  
Description  
lo, logout  
None  
Logs you off of the system so next user has to login  
to get access  
passwd, password  
security  
None  
None  
Will prompt you for old, new, and new password  
Allows the modification of a subordinate security  
levels user name and password  
userid  
None  
None  
Will prompt you for old, new, and new user ID  
Tells you what user is currently logged in  
whoami  
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System  
Command Name  
Parameters  
None  
Description  
A:  
Changes the drive the user is to work with  
Changes the drive the user is to work with  
Cancels update procedure of modem and T1 cards  
Reboot MR9600  
B:  
None  
abort  
boot  
bye  
None  
None  
None  
Logs the user off the system  
exit  
None  
Logs the user off the system  
format  
history  
quit  
Specifier  
None  
Initialize the specified drive to empty  
Display command history buffer  
Logs the user off the system  
None  
mount  
Specifier  
Make the specified drive available to the operating  
system  
readme  
None  
Display information about most recent changes to  
firmware  
unmount  
Specifier  
Remove the drive from the operating system  
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5
Commands  
Commands Listed by Security Level  
This section lists the MR9600’s commands by security level. The security levels are Guest, Operator, and  
Supervisor.  
For an expanded description of each command, see “Command Reference” on page 30.  
Guest  
Command Name  
Parameters  
None  
Description  
A:  
Changes the drive the user is to work with  
Changes the drive the user is to work with  
Logs the user off the system  
B:  
None  
bye  
None  
cat  
Pathname  
Pathname  
None  
Display the contents of an ASCII text file  
Change to the specified directory  
Displays current date and time  
Display the contents of a directory  
Logs the user off the system  
cd, chdir  
cl, clock  
dir  
Pathname  
None  
exit  
getgateway  
getip  
None  
Display the configured gateway address  
Display the configured IP address  
None  
getpowerstatus, getpsNone  
Displays the main power supply/supplies status and  
which segments are powered up  
getsendtrap  
getsubnet  
gettemp  
None  
None  
None  
Displays whether traps are being sent or not.  
Display the configured subnet mask  
Displays the internal ambient temperature of the rack  
in degrees Fahrenheit and Celsius.  
gettrap  
history  
None  
None  
None  
Display the configured trap address  
Display command history buffer  
logout, lo  
Logs you off of the system so next user has to login  
to get access.  
ls  
Pathname  
Pathname  
None  
Display the contents of a directory  
more  
Displays the contents of a file, one page at a time  
Will prompt you for old, new, and new password  
Logs the user off the system  
passwd, password  
quit  
None  
security  
None  
Allows the modification of a subordinate security  
levels username and password  
t1status  
type  
Device  
Pathname  
None  
Displays the status of a T1 device  
Displays the contents of an ASCII text file  
Prompts you for old, and new user id  
userid  
version, ver  
None  
Displays the version number and release date of the  
CC9600 Controller’s Operating System  
whoami  
None  
Tells you what user is currently logged in  
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Operator  
Command Name Parameters  
Description  
abort  
None  
Cancels update procedure of modem and T1 cards  
cfg, configure  
Device  
Configures the specified device with the configuration file  
associated (via SNMP) with that device  
copy, cp  
Pathname1  
Pathname2  
Copies a file from Pathname1 to Pathname2  
date, d  
None  
Prompts you for current date  
Displays call traffic for the device  
Displays faults for the device  
getcalls  
getfaults  
Device  
Device  
getfkey1–getfkey4 None  
Displays the current value for the function keys used  
when online with a device  
getmodems  
getrack  
Device  
None  
Displays the current status for the device  
Displays the model number and description of the chassis  
Displays hardware type and location in rack  
Sets the device at specified device In Service  
getslots  
None  
oc, oosclear  
online  
Device  
Device  
Allows the user to perform AT commands with the  
selected device  
oosset, os  
pristatus  
Device  
Specifier  
Specifier  
None  
Sets the specified device Out Of Service  
Retrieve the current status of the specified PRI card  
Set configuration parameters for a PRI card.  
Displays information about recent changes to firmware  
Resets the specified device  
prisetup  
readme  
reset, rs  
Device  
None  
se, setenviron  
Controller configuration utility (a menu driven system used  
to set global defaults and configure system devices)  
setconfig  
Pathname  
Device  
Associates a configuration file with a device  
setfkey1–setfkey4 Command  
String  
Configures the current function key values for use when  
online with a device  
setrasostype  
Device  
Lets the controller know what operating system is loaded  
on each segment  
sync  
t1cfg  
test  
None  
Writes outstanding events to the Log directory  
Sends stored configuration data to T1 device  
Device  
Device  
Performs a specific diagnostic test to an individual or  
range of modems  
time  
None  
Prompts you for current time  
update  
Pathname  
Device  
Updates the firmware of the controller, a T1 device, or a  
modem  
uptime  
usage  
None  
Displays date and time since the last boot  
Specifier  
Displays how many modems: received or made calls,  
were OOS, were not responding, or were free  
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Commands  
Supervisor  
Command Name  
boot  
Parameters  
None  
Description  
Reboots MR9600  
bpstatus  
None  
Displays the rack’s back plane polling activity  
between the controller and each powered device  
del, delete  
download  
Pathname  
Pathname  
Specifier  
None  
Deletes a file  
Downloads a file from the MR9600 controller  
Initialize the specified drive to empty  
Displays the Read community settings  
Displays the Write community settings  
Makes a directory  
format  
getreadcommunity  
getwritecommunity  
md, mkdir  
None  
Pathname  
Specifier  
mount  
Make the specified drive available to the operating  
system  
rd, remdir  
ren, rename  
rendir  
Pathname  
Pathname  
Pathname  
Pathname  
IP Address  
IP Address  
Device  
Removes directory  
Renames a file  
Renames a directory  
Deletes a file  
rm  
setgateway  
setip  
Configures the gateway address  
Configures the IP address  
setpollingoff  
Disables the controller generated polling to specified  
device  
setpollingon  
Device  
Re-enables polling between controller and specified  
device  
setreadcommunity  
setsendtrap  
setsubnet  
None  
Changes the Read community settings  
Changes the status of sending traps  
On/Off  
IP Address Mask Configures the subnet mask  
settrap  
IP Address  
None  
Configures the trap address  
setwritecommunity  
t1debug  
Changes the Write community settings  
Device  
Displays status of AB Signaling bits for both the  
transmit and receive directions of each DSO channel  
for the specified T1 device within the CommPlete  
t1setup  
unmount  
upload  
userid  
Device  
Configures a T1 device  
Specifier  
Pathname  
None  
Remove the drive from the operating system  
Uploads a file to the MR9600.  
Changes the login username of the Supervisor  
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Modules  
Modules are dynamically loaded features that can be loaded when the controller is running without having  
to re-start the system. In the following Command Reference section there are three commands used to  
manipulate modules. They are loadmod, unloadmod, and listmod.  
As of right now the only type of module that can be loaded is called an IP Query module. IP Query  
modules query the system for some information and allow it to be displayed over the SNMP interface. The  
general way to do this is by using the IP Query feature in the MultiCommManager (see the  
MultiCommManager manual for details on this feature), although it can also be accessed by a 3rd party  
SNMP manager as well.  
At this time Multi-Tech Systems can build modules for use only in the MR9600 controller.  
Command Reference  
This section describes the MR9600’s commands in alphabetic order. For a description of the parameters,  
see “Parameter Types” on page 22.  
!!  
Parameter: None  
Description: Repeats the last command that has been saved in the history buffer. The command that is  
executed is then placed into the history buffer at the current command index. Use the history command to  
print a list of previously executed commands. See history.  
Security: Guest  
Example:  
[0] A:\ # clock  
10/29/1996 1:20pm  
[1] A:\ # !!  
10/29/1996 1:20pm  
!a  
Parameter: The initial characters of the command to search for  
Description: Repeats the command whose initial characters are indicated by the parameter. The  
command that is executed is then placed into the history at the current command index. A list of  
previously executed commands can be printed by using the history command. See history.  
Security: Guest  
Example:  
[0] A:\ # clock  
10/29/1996 1:20pm  
[1] A:\ # ver  
Version E-1.02 (Oct 24 1996 18:06:37)  
[2] A:\ # !cl  
10/29/1996 1:20pm  
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Commands  
!n  
Parameter: Command history index.  
Description: Repeats the command whose index is indicated by the parameter. The command index is the  
number shown in the prompt when the command is executed. The command that is executed is then  
placed into the history buffer at the current command index. A list of previously executed commands can  
be printed by using the history command. See history.  
Security: Guest  
Example:  
[0] A:\ # clock  
10/29/1996 1:20pm  
[1] A:\ # ver  
Version E-1.02 (Oct 24 1996 18:06:37)  
[2] A:\ # !0  
10/29/1996 1:20pm  
?
Parameter: None  
Description: Displays an alphabetic list of the available commands.  
Security: Guest  
A:  
Parameter: None  
Description: Changes the drive the user is to work with.  
Security: Guest  
Example:  
[01] B:\# A:  
[02] A:\#  
abort  
Parameter: None  
Description: Cancels update procedure of modem and T1 cards  
Security: Operator  
Example:  
[03] B:\MMM # Update hd8-100d.hex 3a  
Update started  
[04] B:\MMM # Abort  
Are you sure you wish to abort the update? (y/n) y  
Aborting ...  
[05]B:\MMM #  
B:  
Parameter: none  
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Description: Changes the drive that the user is to work with  
Security: Guest  
Example:  
[01] A:\# B:  
[02] B:\#  
boot  
Parameter: None  
Description: Reboots the system by performing a reset of the MR9600 controller card. A prompt asks you  
to confirm your choice. If you wish to reboot the system, enter y. Any other key will halt the reboot  
operation.  
Security: Supervisor  
Example:  
[0] A:\ # boot  
Are you sure you wish to reboot the controller card?  
(y/n)  
bpstatus  
Parameter: None  
Description: Displays the rack’s back plane polling activity between the controller and each powered  
device. Each correctly operating device responds to three specific polls; “Busy”, “No Response”, and “No  
Acknowledgement”. If the device does not respond the counter/s will increment. The example below  
shows all devices in a fully loaded CC9600 are responding correctly.  
Security: Supervisor  
Example:  
[1] A:\# bpstatus  
Backplane Status:  
Busy:NoResp:NoAck  
-:no polling 0:count of 0  
1-9: tens digit plus 1  
*:>=ninety  
P
Slot A  
B
C
D
E
F
G
H
I
J
K
L
M
N
O
1: 000 000  
2: 000 000 000 000 000 000 000 000  
3: 000 000 000 000 000 000 000 000  
4: 000 000 000 000 000 000 000 000  
5: 000 000  
6: 000 000 000 000 000 000 000 000  
7: 000 000 000 000 000 000 000 000  
8: 000 000 000 000 000 000 000 000  
9: 000 000  
10: 000 000 000 000 000 000 000 000  
11: 000 000 000 000 000 000 000 000  
12: 000 000 000 000 000 000 000 000  
13: 000 000  
14: 000 000 000 000 000 000 000 000  
15: 000 000 000 000 000 000 000 000  
16: 000 000 000 000 000 000 000 000  
[2] A:\ #  
bye  
Parameter: None  
Description: Logs the User off of the system  
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Commands  
Security: Guest  
Example:  
[03] B:\# Bye  
Bye  
Username:  
cat, type  
Parameter: Pathname  
Description: Displays the contents of the ASCII text file referred to by Pathname.  
Security: Guest  
Limitations: The cat command is more similar to the DOS type command than it is to the UNIX cat  
command.  
Example:  
[0] A:\MMM # cat mr9600.ini  
[SecurityFile]  
NumberOfFile = 1  
1 = mr9600.db  
[SecurityConfig]  
UseridPrompt = ^m^jUserid:  
PasswordPrompt = ^m^jPassword:  
WelcomeMsg = ^m^jConnected to MultiCommManager System:^m^j  
...  
cd, chdir  
Parameter: Pathname  
Description: Change directory. The cd command sets the current working directory to Pathname.  
Security: Guest  
Example:  
[0] A:\ # cd mmm  
[1] A:\MMM #  
cfg, configure  
Parameter: Device  
Description: Configure the specified device with the configuration file associated via SNMP with that  
device. The cfg command causes the configuration file associated with the modems specified by Device to  
be sent to them. If the modem is connected, the cfg commands will be ignored.  
Security: Guest  
Example:  
[0] A:\MMM # cfg 1a,2a:2c  
[1] A:\MMM #  
chdir  
See cd.  
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cl, clock  
Parameter: None  
Description: Displays current date and time (24 hour clock).  
Security: Guest  
Limitations: The time does not change automatically with daylight savings time.  
Example:  
[0] A:\MMM # cl  
11/14/00 1:20pm  
[1] A:\MMM #  
configure  
See cfg.  
copy, cp  
Parameter: Pathname1 Pathname2  
Description: Copy the file Pathname1 to Pathname2. If Pathname2 exists, it is destroyed.  
Security: Operator  
Example:  
[0] A:\MMM # copy mr9600.ini mr9600.old  
[1] A:\MMM #  
d, date  
Parameter: None  
Description: Displays the MR9600’s current date and prompts you for a new date.  
Security: Operator  
Example:  
[0] A:\MMM # d  
The current date is: 11/14/2000  
Enter the new date: mm/dd/yyyy 11/15/2000  
[1] A:\MMM # cl  
11/15/00 1:37pm  
del, delete, rm  
Parameter: Pathname  
Description: Deletes the file specified by Pathname. The file is permanently destroyed, and cannot be  
recovered.  
Security: Supervisor  
Example:  
[0] A:\MMM # del mr9600.old  
[1] A:\MMM #  
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Commands  
dir, ls  
Parameter: Pathname or none  
Description: The dir and ls commands display the contents of the current directory by file name, file size,  
and date; they also show the available space on the drive. If no parameter is used, the dir and ls commands  
list only the files of the current directory.  
Security: Guest  
Limitations: The output of the ls command is more similar to that of the DOS dir command than it is to  
that of the UNIX ls command.  
Example:  
[0] A:\MMM # dir  
The current directory is 'A:\MMM'  
..  
<DIR>  
... <DIR>  
MR9600.INI  
MR9600.GP  
MR9600.CNF  
MR9600.INV  
MR9600.DB  
DEFAULT.CFG  
MR9600.SAV  
MR.LOG <DIR>  
965  
12/19/1996 2:53pm  
12/18/1996 4:54pm  
4155  
12221 12/19/1996 11:22am  
3812  
792  
0
12/19/1996 2:54pm  
12/19/1996 2:56pm  
12/18/1996 1:56pm  
12/18/1996 11:56am  
11/25/1996 3:50pm  
192  
7 file(s) 22137 bytes  
3 dirs(s) 1015296 bytes free  
[1] A:\MMM #  
download  
Parameter: Pathname  
Description: Downloads the file specified by pathname from the MR9600 to a computer connected to the  
MR9600 controller’s serial port connector on the back of the CC9600 chassis. The files are downloaded as  
hexadecimal values in ASCII text format.  
Note: For debugging use only under the direction of technical support personnel. Files will normally be  
transferred using FTP.  
Security: Supervisor  
Limitations: The file transfer does not respond to flow control.  
Example:  
[0] A:\MMM # download mr9600.old  
[5b][46][61][75][6c][74][41][6c][61][72][6d][73][5d][0d][0a][43]  
[61][72][64][20][49][6e][73][74][61][6c][6c][65][64][20][3d][20]  
[4f][4e][2c][30][2c][4e][4f][4e][45][0d][0a][43][61][72][64][20]  
[52][65][6d][6f][76][65][64][20][3d][20][4f][4e][2c][30][2c][4e]  
[4f][4e][45][0d][0a][50][6f][77][65][72][20][53][75][70][70][6c]  
[79][20][46][61][69][6c][75][72][65][20][3d][20][4f][4e][2c][30]  
[2c][4e][4f][4e][45][0d][0a][44][69][73][63][6f][6e][6e][65][63]  
[74][3a][20][50][6f][77][65][72][4f][6e][20][6f][72][20][57][61]  
[74][63][68][44][6f][67][20][3d][20][4f][4e][2c][30][2c][4f][4f]  
...  
[1] A:\MMM #  
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35  
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MR9600 User Guide  
e1cfg  
Parameter: Device  
Description: Sends E1 configuration information stored in nonvolatile memory to the specified device.  
The specified device must be an E1 device. E1 devices can exist only at 1b, 1c, 5b, 5c, 9b, 9c, 13b, and 13c.  
Security: Operator  
Example:  
[0] A:\MMM # e1cfg 13b  
e1channelstatus, e1chstatus  
Parameter: Device  
Description: Displays the status of all the channels for the given E1 device.  
Security: Guest  
Example:  
[0] A:\MMM # e1chstatus 13b  
Channel  
CO  
Modem  
OOS Channel  
CO  
Modem  
OOS  
1
3
On Hook On Hook  
On Hook On Hook  
On Hook On Hook  
On Hook On Hook  
On Hook On Hook  
On Hook On Hook  
On Hook On Hook  
On Hook On Hook  
On Hook On Hook  
On Hook On Hook  
On Hook On Hook  
On Hook On Hook  
On Hook On Hook  
On Hook On Hook  
On Hook On Hook  
2
4
6
8
On Hook On Hook  
On Hook On Hook  
On Hook On Hook  
On Hook Timeout  
On Hook On Hook  
On Hook On Hook  
On Hook On Hook  
On Hook On Hook  
On Hook On Hook  
On Hook On Hook  
On Hook On Hook  
On Hook On Hook  
On Hook On Hook  
On Hook On Hook  
On Hook On Hook  
5
7
9
10  
12  
14  
16  
18  
20  
22  
24  
26  
28  
30  
11  
13  
15  
17  
19  
21  
23  
25  
27  
29  
CO - Central Office, * - Inconsistent State  
e1setup  
Parameter: Device  
Description: Sets the E1 configuration information associated with an E1 device. This information is  
stored in a nonvolatile area of memory so that the device can be properly reconfigured on power-up or  
reset. The specified device must be an E1 device. E1 devices can exist only at 1b, 1c, 5b, 5c, 9b, 9c, 13b, and  
13c.  
Security: Supervisor  
Example:  
[0] A:\MMM # e1setup 13b  
Use settings from:  
1. Use Active Settings (pre-configured card)  
2. Use System Defaults (new card)  
3. Use Stored Settings (swapping cards)  
Enter Selection (q(uit), <1>):  
Getting E1 Card Info ...  
1
1. Channel Polling Interval (Sec):20  
2. Error Threshold :10  
3. Disconnect Timeout (sec) :11  
36  
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5
Commands  
4. Framing Format  
5. Line Coding  
:CRC4  
:Alternate Mark Inversion (AMI)  
:R2 MF  
6. Signal Options  
7. DNIS-digits(1-64 or 0 for auto):0  
8. Country Selection  
9. Line Buildout  
:ITU  
:120 Ohm  
Enter Selection (-(previous), q(uit), d(one), <1>):  
e1status  
Parameter: Device  
Description: Interrogates the status of the specified E1 device. The specified device must an E1 device. E1  
devices can exist only at 1b, 1c, 5b, 5c, 9b, 9c, 13b, and 13c.  
Security: Guest  
Example:  
[7] A:\MMM # e1status 13b  
Getting E1 Card Info ...  
E1 Card Status:  
Channel Polling Interval (Sec):20  
Error Threshold:10  
Disconnect Timeout (sec):11  
Framing Format:CRC4  
Line Coding:Alternate Mark Inversion (AMI)  
Signal Options:R2 MF  
DNIS-digits(1-64 or 0 for auto):0  
Country Selection:ITU  
Line Buildout:120 Ohm  
LED Information:Red Alarm, Sync Loss  
Model:RAS9600-E1  
Version:2.01/1.06  
exit  
Parameter: None  
Description: Logs the User off of the system.  
Security: Guest  
Example:  
[01] A:\# exit  
Bye.  
Username:  
format  
Parameter: Drive Specifier  
Description: Initialize the specified drive to empty. All data is erased.  
Security: Supervisor  
Example:  
[01] A:\# format b:  
[02] B:\#  
CommPlete Communications Server  
37  
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MR9600 User Guide  
getcalls  
Parameter: Device or None  
Description: Displays call traffic for the modems listed in device. If there is no parameter, call traffic is  
listed for every installed modem.  
Security: Supervisor  
Example:  
[0] A:\ #  
[1] A:\ # getcalls  
1A No Calls  
1B No Calls  
1C 05-21 08:15:02  
1C 05-21 08:15:41  
1C 05-21 08:32:58  
2A 05-21 08:13:48  
2A 05-21 08:14:26  
2A 05-21 08:15:02  
2A 05-21 08:16:20  
2A 05-21 08:33:02  
2B 05-21 08:13:47  
A-33600-V.42bis  
A-33600-V.42bis  
A-33600-V.42bis  
O-33600-V.42bis  
O-33600-V.42bis  
O-33600-V.42bis  
O-33600-V.42bis  
000-00:00:08  
000-00:00:08  
000-00:00:09  
000-00:00:08  
000-00:00:09  
000-00:00:08  
000-00:00:08  
DT13  
DT13  
DT13  
DT13  
DT13  
DT16  
Originate  
Open Call  
O-33600-V.42bis  
000-00:00:08  
...  
[2] A:\ #  
getdevices  
Parameter: Device  
Description: Displays the current status of each device in the system  
Security: Operator  
Example:  
[0] A:\MMM # getdevices  
1A  
5A  
5B  
6A  
6B  
6C  
6D  
6E  
6F  
6G  
6H  
9A  
RAS  
RAS  
T1  
Up  
Up  
Online  
Modem Connected  
Modem Connected  
Modem Connected  
Modem Connected  
Modem Connected  
Modem Connected  
Modem Connected  
Modem Connected  
11-06 16:22:16 A-21/24:V34:42b USER1  
11-06 16:26:52 A-19/26:V34:42b USER2  
11-06 15:48:18 A-19/28:V34:42b USER3  
11-06 15:52:53 A-28/52:V90:42b USER4  
11-06 16:01:31 A-21/40:V90:42b USER5  
11-06 16:04:28 A-28/28:V34:42b USER6  
11-06 16:10:24 A-24/28:V34:42b USER7  
11-06 16:25:56 A-28/24:V34:42b USER8  
RAS  
PRI  
Up  
Up  
10A  
Layer 1 Status: Up, Layer 2 Status: Multi-  
Frame Estab  
li  
gete1  
Parameter: Device  
Description: Displays the current status of each e1 device. Security: Operator  
Example:  
[0] A:\MMM # gett1  
5B  
13B  
T1  
T1  
Online  
Online  
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5
Commands  
getfaults  
Parameter: Device or None  
Description: Displays faults for the modems listed in device. If there is no parameter, faults are listed for  
every installed modem.  
Security: Operator  
Example:  
[5] A:\MMM # getfaults  
------------------------ System Faults -------------------------------  
11-15 16:20:05 Remote management session terminated 204.26.122.18  
11-15 16:33:35 Remote management session initiated 204.26.122.18  
-------------------------- Device Faults -----------------------------  
6A 11-15 19:56:48 Disconnect - Retrain Failure  
6A 11-15 20:19:49 No Connect - No Carrier/Unable to train  
6A 11-16 08:02:58 Disconnect - Retrain Failure  
6C 11-15 17:55:57 Disconnect - Retrain Failure  
[5] A:\MMM # getfaults 6a  
6A 11-15 19:56:48 Disconnect - Retrain Failure  
6A 11-15 20:19:49 No Connect - No Carrier/Unable to train  
6A 11-16 08:02:58 Disconnect - Retrain Failure  
getfkey1, getfkey2, getfkey3, getfkey4  
Parameter: None  
Description: Displays the current configuration for the specified online function key. These function keys  
can be used when one is online with a modem. See online.  
Security: Operator  
Example:  
[0] A:\ # getfkey1  
Function Key 1: 'ATL5'  
[1] A:\ # getfkey2  
Function Key 2: 'ATL6'  
[2] A:\ # getfkey3  
Function Key 3: 'ATL5L6L7'  
[3] A:\ # getfkey4  
Function Key 4: 'ATI1I2I3I4'  
getgateway  
Parameter: None  
Description: Displays the default gateway IP address for the MR9600, if one is set.  
Security: Guest  
Example:  
[0] A:\MMM # getgateway  
Gateway IP Address = 199.199.99.1  
[1] A:\MMM #  
getip  
Parameter: None  
Description: Displays the MR9600’s IP address.  
CommPlete Communications Server  
39  
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MR9600 User Guide  
Security: Guest  
Example:  
[0] A:\MMM # getip  
IP Address = 199.199.99.9  
[1] A:\MMM #  
getmodems  
Parameter: Device or none  
Description: Displays the current status for the modems specified by device. If there is no parameter,  
current status is displayed for every installed modem.  
Security: Operator  
Example:  
[0] A:\ # getmodems  
1A  
1B  
1C  
2A  
2B  
2C  
3A  
3B  
3C  
4A  
4B  
4C  
Idle  
Idle  
Idle  
Idle  
Dial  
Ring  
Dial  
Ring  
Idle  
Idle  
Idle  
Idle  
default.cfg  
default.cfg  
default.cfg  
default.cfg  
default.cfg  
default.cfg  
default.cfg  
default.cfg  
default.cfg  
default.cfg  
default.cfg  
default.cfg  
Group1  
Group1  
Group1  
Group1  
Group1  
Group1  
Group1  
Group1  
Dial Up No Security  
Dial Up No Security  
Dial Up No Security  
Dial Up Call In Security  
Dial Up Call In Security  
Dial Up Call In Security  
Dial Up Callback Security  
Dial Up Callback Security  
Unassigned Dial Up Callback Security  
Group1 Dial Up No Security  
Unassigned Dial Up No Security  
Group1  
Dial Up No Security  
[1] A:\ #  
[2] A:\ # getmodems 4a:5c  
4A  
4B  
4C  
5A  
5B  
5C  
Idle  
Idle  
Idle  
default.cfg  
default.cfg  
default.cfg  
Group1  
Dial Up No Security  
Unassigned Dial Up No Security  
Group1 Dial Up No Security  
Unassigned Dial Up No Security  
Unassigned Dial Up No Security  
Unassigned Dial Up No Security  
Not Present default.cfg  
Not Present default.cfg  
Not Present default.cfg  
[3] A:\ #  
getpowerstatus, getps  
Parameter: None  
Description: Displays the main power supply (or supplies) status and which segments are powered up.  
Security: Guest  
Example:  
[02] A:\ # getpowerstatus  
Left Power Supply:  
Right Power Supply:  
Installed, All outputs good  
Installed, All outputs good  
First Segment:  
Second Segment: Not Powered  
Third Segment: Not Powered  
Powered  
Fourth Segment: Not Powered  
[03] A:\ #  
40  
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5
Commands  
getpri  
Parameter: Device  
Description: Displays the current status of each PRI device  
Security: Operator  
Example:  
[0] A:\MMM # getpri  
10A  
PRI  
Up  
Layer 1 Status: Up, Layer 2 Status: Multi-  
Frame Estab  
getprichannels  
Parameter: Device  
Description: Displays the current status of each of the B-channels and modem channels under the control  
of the PRI card.  
Security: Supervisor  
Example:  
getprichannels 2a  
getting PRI Info  
Bchannels  
Chan 01: Ready  
Chan 03: Ready  
Chan 05: Ready  
Chan 07: Ready  
Chan 09: Ready  
Chan 11: Ready  
Chan 13: Ready  
Chan 15: Ready  
Chan 17: Ready  
Chan 19: Ready  
Chan 21: Ready  
Chan 23: Ready  
Chan 25: Ready  
Chan 27: Ready  
Chan 29: Ready  
Chan 02: Ready  
Chan 04: Ready  
Chan 06: Ready  
Chan 08: Ready  
Chan 10: Ready  
Chan 12: Ready  
Chan 14: Ready  
Chan 16: Ready  
Chan 18: Ready  
Chan 20: Ready  
Chan 22: Ready  
Chan 24: Ready  
Chan 26: Ready  
Chan 28: Ready  
Chan 30: Ready  
Modem Channels (card 1)  
Chan 01 (3A): Idle  
Chan 03 (3C): Idle  
Chan 05 (3E): Idle  
Chan 07 (3G): Idle  
Chan 09 (3I): Idle  
Chan 11 (3K): Idle  
Chan 13 (3M): Idle  
Chan 15 (3O): Idle  
Chan 02 (3B): Idle  
Chan 04 (3D): Idle  
Chan 06 (3F): Idle  
Chan 08 (3H): Idle  
Chan 10 (3J): Idle  
Chan 12 (3L): Idle  
Chan 14 (3N): Idle  
Chan 16 (3P): Idle  
Modem Channels (card 2)  
Chan 01 (4A): Idle  
Chan 03 (4C): Idle  
Chan 05 (4E): Idle  
Chan 07 (4G): Idle  
Chan 09 (4I): Idle  
Chan 11 (4K): Idle  
Chan 13 (4M): Idle  
Chan 15 (4O): Idle  
Chan 02 (4B): Idle  
Chan 04 (4D): Idle  
Chan 06 (4F): Idle  
Chan 08 (4H): Idle  
Chan 10 (4J): Idle  
Chan 12 (4L): Idle  
Chan 14 (4N): Idle  
Chan 16 (4P): Idle  
getrack  
Parameter: None  
CommPlete Communications Server  
41  
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MR9600 User Guide  
Description: Displays the current Rack Type.  
Security: Supervisor  
Example:  
getrack  
Chassis Type: CC2400 single segment chassis  
[2] A:\ #  
getras  
Parameter: Device  
Description: Displays the current status of each ras device.  
Security: Operator  
Example:  
[0] A:\MMM # getras  
1A  
5A  
9A  
RAS  
RAS  
RAS  
RAS  
Up  
Up  
Up  
Up  
13A  
getreadcommunity  
Parameter: None  
Description: Displays the Read community settings.  
Security: Supervisor  
Example:  
[0] A:\MMM # getreadcommunity  
Read community = public  
Enter SETREADCOMMUNITY <community-string> to change it.  
[1] A:\ #  
getsendtrap  
Parameter: None  
Description: Displays whether or not traps are being sent from the MR9600. See setsendtrap.  
Security: Guest  
Example:  
[0] A:\ # getsendtrap  
The sending of traps is enabled.  
[1] A:\ # setsendtrap off  
The sending of traps has been successfully disabled.  
[2] A:\ # getsendtrap  
The sending of traps is disabled.  
getslots  
Parameter: None  
Description: Displays hardware type and location within the rack. This command also displays the  
number of devices in each slot.  
Security: Operator  
42  
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5
Commands  
Example:  
[0] A:\ # getslots  
1
2
3
4
MTRAS96-T1A  
MT5634HD8  
MT5634HD8  
MT5634HD8  
2
8
8
8
getsubnet  
Parameter: None  
Description: Displays the subnet mask for the MR9600.  
Security: Guest  
Example:  
[0] A:\MMM # getsubnet  
Subnet mask = 255.255.255.0  
[1] A:\MMM #  
gett1  
Parameter: Device  
Description: Displays the current status of each t1 device  
Security: Operator  
Example:  
[0] A:\MMM # gett1  
5B  
13B  
T1  
T1  
Online  
Online  
gettemp  
Parameter: None  
Description: Displays the internal ambient temperature of the rack in Fahrenheit and Celsius.  
Security: Guest  
Limitations: CC9600 Only  
Example:  
[03] A:\ # gettemp  
76.4 degrees Fahrenheit  
24.7 degrees Celsius  
gettrap  
Parameter: None  
Description: Displays the default trap IP address for the MR9600, if one is set. This is the address to which  
MR9600-generated traps, such as fault and status traps, are sent.  
Security: Guest  
Example:  
[0] A:\MMM # gettrap  
Trap IP Address = 199.199.99.91  
[1] A:\MMM #  
CommPlete Communications Server  
43  
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MR9600 User Guide  
getwritecommunity  
Parameter: None  
Description: Displays the Write community settings.  
Security: Supervisor  
Example:  
[0] A:\MMM # getwritecommunity  
Write community = public  
Enter SETWRITECOMMUNITY <community-string> to change it.  
[1] A:\MMM #  
haltsys  
Parameter: None  
Description: This halts all backplane and SNMP processing in the controller. It is done automatically (and  
a resumesys when the update is done) when the controller firmware is updated.  
Security: Supervisor  
Example:  
[0] A:\MMM # haltsys  
Backplane processing has been stopped  
history  
Parameter: None  
Description: Displays the command history buffer.  
Security: Guest  
Example:  
[4] A:\ # history  
0 VER  
1 CLOCK  
2 VER  
3 CLOCK  
4 HISTORY  
[5] A:\ #  
listmod  
Parameter: None  
Description: Lists loaded modules. When modules have the same name, it’s the non-built-in that is run.  
The memory addresses listed are for technical support purposes.  
Example:  
[0] A:\MODULES # listmod  
Module  
NOCALL  
VERSION 004af45c 004af45c 004af45c  
NOCALL 005eea3c 005eea3c 005eea40 11/7/2000-11:42am  
Memory  
Load  
Start  
Last Mod Date/Time Built-In  
004af032 004af032 004af032  
Yes  
Yes  
No  
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5
Commands  
lo, logout  
Parameter: None  
Description: The logout command ends the session for the current user, and displays the userid  
prompt on the monitor.  
Security: Guest  
Example:  
[0] A:\MMM # lo  
Bye.  
UserName:  
loadmod  
Parameter: None  
Description: Loads a module into memory. If loaded successfully, then the module is available to be run.  
Example:  
[0] A:\MODULES # loadmod nocall  
Module <NOCALL> loaded successfully  
ls  
See dir.  
md, mkdir  
Parameter: Pathname  
Description: Make directory. The md command creates a directory with the path and file name assigned  
by the pathname parameter.  
Security: Supervisor  
Example:  
[0] A:\MMM # md mr.log  
[1] A:\MMM # cd mr.log  
[2] A:\MMM\MR.LOG #  
more  
Parameter: Filename or Path  
Description: Displays the contents of a file, one page at a time. The user may press any key to continue, or  
type the letter Q to quit.  
Security: Guest  
Example:  
[04] A:\MMM # more mr4800.ini  
[SecurityConfig]  
UseridPrompt = ^m^jUserid:  
PasswordPrompt = ^m^jPassword:  
.
.
.
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MR9600 User Guide  
[SecurityFile]  
NumberOfFile=0  
[NetWorkDefaults]  
Default Gateway = 192.168.10.151  
--More--  
mount  
Parameter: Drive Specifier  
Description: Make the specified drive available to the operating system.  
Security: Supervisor  
Example:  
[01] [No Drive Mounted] # mount a:  
[02] A:\ #  
oc, oosclear, oosclr  
Parameter: Device  
Description: Puts the specified devices in service by clearing the Out Of Service flag.  
Security: Operator  
Limitations: There is no effect if the Out of Service flag is not set for the modems.  
Example:  
[0] A:\MMM # oc 1a  
[1] A:\MMM #  
online  
Parameter: Device  
Description: Goes online in command mode with a device to check configuration information and  
firmware version information. This does not create a fully functional terminal, but is available to set and  
check configuration information.  
Security: Operator  
Example:  
[0] A:\ # online 6a:6c  
==== Online with device: Slot 06 Device A  
====  
==== type “<esc> and ?” to display help information ====  
<esc>?  
+--------------------------------------+  
! <esc> again to exit terminal mode  
!
!
!
!
!
!
!
!
!
! b  
to move back in device list  
to clear the screen  
! c  
! n  
! 1  
! 2  
! 3  
! 4  
! ?  
to move forward in device list  
send stored command 1 to device  
send stored command 2 to device  
send stored command 3 to device  
send stored command 4 to device  
to display this help menu  
+--------------------------------------+  
atl5  
B1 E1 M1 Q0 R0 V1 X4 &E1 &E4 &E6 &E8 &E10 &E13 &E15 %C0 #C1 *C0  
&C1 *H0  
$MB33600 $SB115200 $BA0 &W1  
OK  
<esc>n  
46  
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5
Commands  
==== Current device is: Slot 6 Device B ====  
atl5  
B1 E1 M1 Q0 R0 V1 X4 &E1 &E4 &E6 &E8 &E10 &E13 &E15 %C0 #C1 *C0  
&C1 *H0  
$MB28800 $SB57600 $BA0 &W1  
OK  
<esc>n  
==== At end of list: Slot 6 Device C ====  
atl5  
B1 E1 M1 Q0 R0 V1 X4 &E1 &E4 &E6 &E8 &E10 &E13 &E15 %C0 #C1 *C0  
&C1 *H0  
$MB28800 $SB57600 $BA0 &W1  
OK  
<esc>b  
==== Current device is: Slot 6 Device B ====  
<esc><esc>  
Goodbye!  
[1] A:\ #  
oosset, os  
Parameter: Device  
Description: Sets the Out Of Service flag for the modems specified by device.  
Security: Operator  
Limitations: If the modems are connected when the command is issued, they will remain off hook when  
the call is completed.  
Example:  
[0] A:\MMM # os 1a  
[1] A:\MMM #  
passwd, password  
Parameter: None  
Description: The passwd command allows you to change your password by prompting you for the  
current password and a new password.  
Security: Guest  
Example:  
[0] A:\MMM # passwd  
Current password: *****  
New password: *****  
Repeat new password: *****  
Security information updated  
[1] A:\MMM #  
ping  
Parameter: IP Address  
Description: This allows the controller to ping another IP address to check for network connectivity.  
Security: Guest  
Example:  
[1] A:\MMM # ping 192.168.4.7  
Reply from 192.168.4.7: bytes=32 time=7ms  
Reply from 192.168.4.7: bytes=32 time=7ms  
Reply from 192.168.4.7: bytes=32 time=7ms  
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Reply from 192.168.4.7: bytes=32 time=7ms  
poweroff  
Parameter: Segment Number  
Description: This removes power from a given segment.  
Security: Supervisor  
Limitation: Works only on Rev. C CC9600 cages  
Example:  
[0] A:\MMM # poweroff 3  
Power OFF of segment 3  
poweron  
Parameter: Segment Number  
Description: This applies power from a given segment.  
Security: Supervisor  
Limitation: Works only on Rev. C CC9600 cages  
Example:  
[0] A:\MMM # poweron 3  
Power ON of segment 3  
priocbchannels  
Parameter: <device>.<channel>  
Description: Sets the specified channel in service  
Security: Supervisior  
Example:  
[03] A:\# priocbchannel 2a.1  
[04] A:\# getprichannels 2a  
getting PRI Info  
Bchannels  
Chan 01: Ready  
Chan 03: Ready  
Chan 05: Ready  
Chan 07: Ready  
Chan 09: Ready  
Chan 11: Ready  
Chan 13: Ready  
Chan 15: Ready  
Chan 17: Ready  
Chan 19: Ready  
Chan 21: Ready  
Chan 23: Ready  
Chan 25: Ready  
Chan 27: Ready  
Chan 29: Ready  
Chan 02: Ready  
Chan 04: Ready  
Chan 06: Ready  
Chan 08: Ready  
Chan 10: Ready  
Chan 12: Ready  
Chan 14: Ready  
Chan 16: Ready  
Chan 18: Ready  
Chan 20: Ready  
Chan 22: Ready  
Chan 24: Ready  
Chan 26: Ready  
Chan 28: Ready  
Chan 30: Ready  
Modem Channels (card 1)  
Chan 01 (3A): Idle  
Chan 03 (3C): Idle  
Chan 05 (3E): Idle  
Chan 07 (3G): Idle  
Chan 09 (3I): Idle  
Chan 11 (3K): Idle  
Chan 02 (3B): Idle  
Chan 04 (3D): Idle  
Chan 06 (3F): Idle  
Chan 08 (3H): Idle  
Chan 10 (3J): Idle  
Chan 12 (3L): Idle  
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Commands  
Chan 13 (3M): Idle  
Chan 15 (3O): Idle  
Chan 14 (3N): Idle  
Chan 16 (3P): Idle  
Modem Channels (card 2)  
Chan 01 (4A): Idle  
Chan 03 (4C): Idle  
Chan 05 (4E): Idle  
Chan 07 (4G): Idle  
Chan 09 (4I): Idle  
Chan 11 (4K): Idle  
Chan 13 (4M): Idle  
Chan 15 (4O): Idle  
Chan 02 (4B): Idle  
Chan 04 (4D): Idle  
Chan 06 (4F): Idle  
Chan 08 (4H): Idle  
Chan 10 (4J): Idle  
Chan 12 (4L): Idle  
Chan 14 (4N): Idle  
Chan 16 (4P): Idle  
[05] A:\#  
priosbchannels  
Parameter: <device>.<channel>  
Description: Sets the specified channel out of service  
Security: Supervisior  
Example:  
[03] A:\# priosbchannel 2a.1  
[04] A:\# getprichannels 2a  
getting PRI Info  
Bchannels  
Chan 01: OOS  
Chan 02: Ready  
Chan 04: Ready  
Chan 06: Ready  
Chan 08: Ready  
Chan 10: Ready  
Chan 12: Ready  
Chan 14: Ready  
Chan 16: Ready  
Chan 18: Ready  
Chan 20: Ready  
Chan 22: Ready  
Chan 24: Ready  
Chan 26: Ready  
Chan 28: Ready  
Chan 30: Ready  
Chan 03: Ready  
Chan 05: Ready  
Chan 07: Ready  
Chan 09: Ready  
Chan 11: Ready  
Chan 13: Ready  
Chan 15: Ready  
Chan 17: Ready  
Chan 19: Ready  
Chan 21: Ready  
Chan 23: Ready  
Chan 25: Ready  
Chan 27: Ready  
Chan 29: Ready  
Modem Channels (card 1)  
Chan 01 (3A): Idle  
Chan 03 (3C): Idle  
Chan 05 (3E): Idle  
Chan 07 (3G): Idle  
Chan 09 (3I): Idle  
Chan 11 (3K): Idle  
Chan 13 (3M): Idle  
Chan 15 (3O): Idle  
Chan 02 (3B): Idle  
Chan 04 (3D): Idle  
Chan 06 (3F): Idle  
Chan 08 (3H): Idle  
Chan 10 (3J): Idle  
Chan 12 (3L): Idle  
Chan 14 (3N): Idle  
Chan 16 (3P): Idle  
Modem Channels (card 2)  
Chan 01 (4A): Idle  
Chan 03 (4C): Idle  
Chan 05 (4E): Idle  
Chan 07 (4G): Idle  
Chan 09 (4I): Idle  
Chan 11 (4K): Idle  
Chan 13 (4M): Idle  
Chan 15 (4O): Idle  
Chan 02 (4B): Idle  
Chan 04 (4D): Idle  
Chan 06 (4F): Idle  
Chan 08 (4H): Idle  
Chan 10 (4J): Idle  
Chan 12 (4L): Idle  
Chan 14 (4N): Idle  
Chan 16 (4P): Idle  
[05] A:\#  
prisetup  
Parameter: Drive Specifier  
Description: Set configuration parameters for a PRI card.  
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Security: Operator  
Example:  
[1] A:\MMM # prisetup 10a  
Use settings from:  
1. Use Active Settings (pre-configured card)  
2. Use System Defaults (new card)  
3. Use Stored Settings (swapping cards)  
Enter Selection (q(uit), <1>): 1  
Getting PRI Info .....  
1. Switch Type :AT&T 5ESS  
2. Line Coding :Binary 8 Zero Substitution (B8ZS)  
3. Framing Format :Extended Super Frame  
4. Error Correction (CRC4/6):Enabled  
5. Call Distribution :One to One  
6. Set Carrier :PCM24/T1  
7. Active Channels :23  
Enter Selection (-(previous), q(uit), d(one), <1>):  
pristatus  
Parameter: Drive Specifier  
Description: Retrieve the current status of the specified PRI card  
Security: Operator  
Example:  
[2] A:\MMM # pristatus 10a  
Getting PRI Info ....  
Switch Type:AT&T 5ESS  
Line Coding:Binary 8 Zero Substitution (B8ZS)  
Framing Format:Extended Super Frame  
Error Correction (CRC4/6):Enabled  
Call Distribution:One to One  
Set Carrier:PCM24/T1  
Active Channels:23  
Model:MTPRI-HD23B  
Version:2.57E.44 / 232  
Layer 1 Status:Up  
Layer 2 Status:Multi-Frame Established  
Number of Channels:23  
quit  
Parameter: None  
Description: Logs the User off of the system.  
Security: Guest  
Example:  
[05] A:\ # quit  
Bye.  
Username:  
rassetup  
Parameter: Device  
Description: Sets the RASExpress configuration associated with a RAS Card. The device specified must be  
a RAS card device.  
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5
Commands  
Security: Supervisor  
Example:  
[1] A:\ # rassetup 13a  
Use settings from:  
1. Use Active Settings (pre-configured card)  
2. Use System Defaults (new card)  
Enter Selection (q(uit), <1>): 1  
Getting Ras Info ..  
1. Version: 5.6.0  
2. IP Address:204.26.122.125  
3. Subnet Mask:255.255.255.128  
4. Default Gateway:204.26.122.1  
5. Primary DNS Server:204.147.80.1  
6. Backup DNS Server:204.147.80.5  
7. Frame Type:TYPE_II  
8. Address Method:RADIUS  
9. RAS Express Password :********  
10. Protocol:RADIUS  
11. Primary Server:204.26.122.122  
12. Secondary Server:0.0.0.0  
13. Shared Secret Password :********  
Enter Selection (-(previous), q(uit), d(one), <1>):  
rasstatus  
Parameter: Device  
Description: Interrogates the status of the RAS device. RAS card devices are 1a, 5a, 9a, 13a.  
Security: Supervisor  
Example:  
[1] A:\ # rasstatus 13a  
Getting Ras Info  
Version: 5.6.0  
IP Address: 204.26.122.125  
Subnet Mask:255.255.255.128  
Default Gateway:204.26.122.1  
Primary DNS Server:204.147.80.1  
Backup DNS Server:204.147.80.5  
Frame Type:TYPE_II  
Address Method:RADIUS  
RAS Express Password:********  
Protocol:RADIUS  
Primary Server:204.26.122.122  
Secondary Server:0.0.0.0  
Shared Secret Password:********  
rd, remdir  
Parameter: Pathname  
Description: Remove directory. The rd command deletes the directory specified by pathname.  
Security: Supervisor  
Limitations: The directory must be empty before rd can delete it. The rd command cannot delete a  
directory’s subdirectories.  
Example:  
[0] A:\MMM # rd mr.log  
[1] A:\MMM #  
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readme  
Parameter: None  
Description: Displays a summary of the most recent modifications made to the firmware for the MR9600.  
Security: Operator  
Example:  
[0] A:\ # readme  
MR9600 version 1.02 release information  
-- 1. Web Server functionality --------  
. . .  
-- 2. MR9600 MIB --------  
. . .  
-- 3. Known Limitations --------  
. . .  
[1] A:\ #  
ren, rename  
Parameter: Pathname1 Pathname2  
Description: Renames the file Pathname1 to Pathname2.  
Security: Supervisor  
Example:  
[0] A:\ # ren temp.txt temp1.txt  
[1] A:\ #  
rendir  
Parameter: Pathname1 Pathname2  
Description: Renames the directory Pathname1 to Pathname2.  
Security: Supervisor  
Example:  
[0] A:\ # rendir MMM MMM1  
[1] A:\ #  
reset, rs  
Parameter: Device  
Description: Resets the specified modems by cycling their power. Any modems that are connected will  
disconnect.  
Security: Operator  
Example:  
[0] A:\ # reset 1a  
[1] A:\ #  
resumesys  
Parameter: None  
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Commands  
Description: This resumes all backplane and SNMP processing in the controller. It is done automatically  
after the controller firmware is updated (haltsys is done automatically at the beginning of the update).  
Security: Supervisor  
Example:  
[0] A:\MMM # resumesys  
Resume processing  
rm  
See del.  
rs  
See reset.  
se, setenviron  
Parameter: None  
Description: Allows you to check or change the environment values for the MR9600, to set the defaults  
for use in the whole system, and to set up any component of the system.  
Security: Supervisor  
Example:  
[0] A:\ # se  
Getting System Defaults  
MultiCommManager Environment Setup  
1. System Defaults Setup (Required)  
2. Device Specific Setup (Required)  
Enter Selection (q(uit), <1>): 1  
security  
Parameter: None  
Description: Prompts you to change the user ID and password for any security levels lower than your  
own.  
Security: Supervisor  
Example:  
[0] A:\MMM # security  
Modify security information for which security level:  
1. Guest level  
2. Operator level  
3. Supervisor level  
Which one? 1  
Enter User ID : guest  
Enter new password : *****  
Repeat new password : *****  
Security information updated  
[1] A:\MMM #  
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setconfig  
Parameter: Pathname Device  
Description: Associates a configuration file with a particular modem or modems .  
Security: Operator  
Example:  
[0] A:\ # getmodems  
2A Idle  
default.cfg  
default.cfg  
default.cfg  
default.cfg  
default.cfg  
default.cfg  
Unassigned  
Unassigned  
Unassigned  
Unassigned  
Unassigned  
Unassigned  
Dial Up No Security  
Dial Up No Security  
Dial Up No Security  
Dial Up No Security  
Dial Up No Security  
Dial Up No Security  
2B Idle  
2C Idle  
4A Idle  
4B Idle  
4C Idle  
[1] A:\ # setconfig unix.cfg 2a:2c  
[2] A:\ # setconfig rsa.cfg 4a:4c  
[3] A:\ # getmodems  
2A Idle  
2B Idle  
2C Idle  
4A Idle  
4B Idle  
4C Idle  
unix.cfg  
unix.cfg  
unix.cfg  
rsa.cfg  
rsa.cfg  
rsa.cfg  
Unassigned  
Unassigned  
Unassigned  
Unassigned  
Unassigned  
Unassigned  
Dial Up No Security  
Dial Up No Security  
Dial Up No Security  
Dial Up No Security  
Dial Up No Security  
Dial Up No Security  
setfkey1, setfkey2, setfkey3, setfkey4  
Parameter: Command String  
Description: Creates command macros for the online function keys. These function keys are available for  
use when one is online with a modem. See online.  
Security: Operator  
Example:  
[0] A:\ # getfkey1  
Function Key 1: “ATL5”  
[1] A:\ # setfkey1 ATL5L6L7  
Function Key 1: “ATL5L6L7”  
[2] A:\ # getfkey1  
Function Key 1: “ATL5L6L7”  
setgateway  
Parameter: IP Address  
Description: Changes the default gateway address to the one specified by the IP Address parameter. See se.  
Security: Supervisor  
Example:  
[0] A:\ # setgateway 199.199.199.191  
Gateway IP Address 199.199.199.191 stored  
[1] A:\ #  
setip  
Parameter: IP Address  
Description: Changes the MR9600’s IP address to the one specified by the IP Address parameter. See se.  
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Commands  
Security: Supervisor  
Example:  
[0] A:\ # setip 199.199.199.44  
IP Address 199.199.199.44 stored  
[1] A:\ #  
setpollingoff  
Parameter: Device  
Description: Disables controller generated polling to specified device. The example below starts with  
displaying the status of the back plane by using the bpstatus command.  
Security: Supervisor  
Example:  
[1] A:\ # bpstatus  
Backplane Status:  
Busy:NoResp:NoAck  
-:no polling 0:count of 0  
1-9: tens digit plus 1  
*:>=ninety  
P
Slot A  
B
C
D
E
F
G
H
I
J
K
L
M
N
O
5: 000 000  
6: 000 000 000 000 000 000 000 000  
7: 000 000 000 000 000 000 000 000  
8: 000 000 000 000 000 000 000 000  
9: 000 000  
10: 000 000 000 000 000 000 000 000  
11: 000 000 000 000 000 000 000 000  
12: 000 000 000 000 000 000 000 000  
[2] A:\# setpollingoff 5a  
[3] A:\# bpstatus  
Backplane Status:  
Busy:NoResp:NoAck  
1-9: tens digit plus 1  
-:no polling 0:count of 0  
*:>=ninety  
Slot A  
B
C
D
E
F
G
H
I
J
K
L
M
N
O
P
5: --- 000  
6: 000 000 000 000 000 000 000 000  
7: 000 000 000 000 000 000 000 000  
8: 000 000 000 000 000 000 000 000  
9: 000 000  
10: 000 000 000 000 000 000 000 000  
11: 000 000 000 000 000 000 000 000  
12: 000 000 000 000 000 000 000 000  
setpollingon  
Parameter: Device  
Description: Re-enables polling bewtween controller and specified device. The example below starts with  
displaying the status of the back plane by using the bpstatus command.  
Security: Supervisor  
Example:  
[4] A:\ # bpstatus  
Backplane Status:  
Busy:NoResp:NoAck  
-:no polling 0:count of 0  
1-9: tens digit plus 1  
*:>=ninety  
Slot A  
B
C
D
E
F
G
H
I
J
K
L
M
N
O
P
5: --- 000  
6: 000 000 000 000 000 000 000 000  
7: 000 000 000 000 000 000 000 000  
8: 000 000 000 000 000 000 000 000  
9: 000 000  
10: 000 000 000 000 000 000 000 000  
11: 000 000 000 000 000 000 000 000  
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12: 000 000 000 000 000 000 000 000  
[5] A:\# setpollingon 5a  
[6] A:\# bpstatus  
Backplane Status:  
Busy:NoResp:NoAck  
1-9: tens digit plus 1  
-:no polling 0:count of 0  
*:>=ninety  
Slot A  
B
C
D
E
F
G
H
I
J
K
L
M
N
O
P
5: 000 000  
6: 000 000 000 000 000 000 000 000  
7: 000 000 000 000 000 000 000 000  
8: 000 000 000 000 000 000 000 000  
9: 000 000  
10: 000 000 000 000 000 000 000 000  
11: 000 000 000 000 000 000 000 000  
12: 000 000 000 000 000 000 000 000  
[7] A:\ #  
setreadcommunity  
Parameter: None  
Description: Changes the Read community settings.  
Security: Supervisor  
Example:  
[0] A:\ # setreadcommunity public  
Read Community public stored  
[1] A:\ #  
setsendtrap  
Parameter: On, off  
Description: Configures the MR9600 controller whether or not to send traps to an SNMP manager or  
MultiCommManager console.  
Security: Supervisor  
Example:  
[0] A:\ # getsendtrap  
The sending of traps is enabled.  
[1] A:\ # setsendtrap off  
The sending of traps has been successfully disabled.  
[2] A:\ # getsendtrap  
The sending of traps is disabled.  
setsubnet  
Parameter: IP Address Mask  
Description: Changes the subnet mask to the mask specified in the parameter. See se.  
Security: Supervisor  
Example:  
[0] A:\ # setsubnet 255.255.255.0  
Subnet mask 255.255.255.0 stored  
[1] A:\ #  
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settrap  
Parameter: IP Address  
Description: Changes the default trap IP address to the one specified in the parameter. This IP address is  
where fault and status traps are sent. See se.  
Security: Supervisor  
Limitations: Only one default trap address may be set at a time.  
Example:  
[0] A:\ # settrap 199.199.199.6  
Trap IP Address 199.199.199.6 stored  
[1] A:\ #  
setwritecommunity  
Parameter: None  
Description: Changes the Write community settings.  
Security: Supervisor  
Example:  
[0] A:\ # setwritecommunity public  
Write Community public stored  
[1] A:\ #  
sync  
Parameter: None  
Description: Writes oustanding events (events that normally get written every hour) to the  
B:\#MMM\MR.log directory. The file will be named the current date and hour with an hour extension.  
Security: Operator  
Example:  
[01] A:\ # sync  
[02] A:\ #  
t, time  
Parameter: None  
Description: Prompts you to change the time on the MR9600.  
Security: Operator  
Limitations: The time is not corrected for daylight savings time.  
Example:  
[0] A:\MMM # t  
The current time is: 4:59pm  
Enter the new time: hh:mm 17:10  
[1] A:\MMM # cl  
10/30/1996 5:10pm  
[2] A:\MMM # t  
The current time is: 5:10pm  
Enter the new time: hh:mm 5:12pm  
[3] A:\MMM # cl  
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10/30/1996 5:12pm  
t1cfg  
Parameter: Device  
Description: Sends T1 configuration information stored in nonvolatile memory to the specified device.  
The specified device must be a T1 device. T1 devices can exist only at 1b, 1c, 5b, 5c, 9b, 9c, 13b, and 13c.  
Security: Operator  
Example:  
[0] A:\MMM # t1cfg 1b,5b,9b,13b  
t1channelstatus, t1chstatus  
Parameter: Device  
Description: Displays the status of all the channels for the given T1 device.  
Security: Guest  
Example:  
[0] A:\MMM # t1chstatus 13b  
Channel  
CO  
Modem  
OOS Channel  
CO  
Modem  
OOS  
1
3
On Hook  
On Hook  
On Hook  
On Hook  
On Hook  
On Hook  
On Hook  
On Hook  
On Hook  
On Hook  
On Hook  
On Hook  
On Hook  
On Hook  
On Hook  
On Hook  
On Hook  
On Hook  
On Hook  
On Hook  
On Hook  
On Hook  
On Hook  
On Hook  
2
4
6
8
10  
12  
14  
16  
18  
20  
22  
24  
On Hook  
On Hook  
On Hook  
On Hook  
On Hook  
On Hook  
On Hook  
On Hook  
On Hook  
On Hook  
On Hook  
On Hook  
On Hook  
On Hook  
On Hook  
Timeout  
On Hook  
On Hook  
On Hook  
On Hook  
On Hook  
On Hook  
On Hook  
On Hook  
5
7
9
11  
13  
15  
17  
19  
21  
23  
CO - Central Office, * - Inconsistent State  
t1debug  
Parameter: Device  
Description: Displays the status of AB Signalling bits for both the transmit and receive directions of each  
DSO channel for the specified T1 device within the CommPlete. TX = from CommPlete T1 card to central  
office. RX = from central office to CommPlete T1 card.  
Security: Supervisor  
Limitation: CC9600 only  
Example:  
[31] A:\ # t1debug 1b  
1. Enable Signal Bit monitoring  
2. Turn Off signal bit monitoring  
3. Signal Poll interval (4)  
=> 1  
Completed enabling all selected devices!  
[32] A:\ #  
01B  
Tx/Rx  
AB/AB  
01B  
Tx/Rx  
AB/AB  
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01 00/00  
03 00/00  
05 00/00  
07 00/00  
09 00/00  
11 00/00  
13 00/00  
15 00/00  
17 00/00  
19 00/00  
21 00/00  
23 00/00  
02 00/00  
04 00/00  
06 00/00  
08 00/00  
10 00/00  
12 00/00  
14 00/00  
16 00/00  
18 00/00  
20 00/00  
22 00/00  
24 00/00  
E&M Immediate Start Protocol Tx(AB) Rx(AB)  
OFF HOOK  
ON HOOK  
RINGING  
11  
00  
NA  
11  
00  
NA  
[33] A:\ # t1debug 1 b  
1. Enable Signal Bit monitoring  
2. Turn Off signal bit monitoring  
3. Signal Poll interval (4)  
=> 2  
t1setup  
Parameter: Device  
Description: Sets the T1 configuration information associated with a T1 device. This information is stored  
in a nonvolatile area of memory so that the device can be properly reconfigured on power-up or reset. The  
specified device must be a T1 device. T1 devices can exist only at 1b, 1c, 5b, 5c, 9b, 9c, 13b, and 13c.  
Security: Supervisor  
Example:  
[0] A:\MMM # t1setup 5b  
Use settings from:  
1. Use Active Settings (pre-configured card)  
2. Use System Defaults (new card)  
3. Use Stored Settings (swapping cards)  
Enter Selection (q(uit), <1>): 1  
Getting T1 Card Info ....  
1. Wink High Time (ms) :220  
2. After Wink Time (ms) :500  
3. PreWink Time (ms) :220  
4. Channel Polling Interval (Sec):0  
5. Error Threshold :6  
6. Disconnect Timeout (sec) :11  
7. Framing Format :DS1 AT&T Extended Super Frame (ESF)  
8. Line Coding :Binary 8 Zero Substitution (B8ZS)  
9. FXS Signaling Options :E&M Immediate Start  
10. Transmit Level :- 0.0dB  
Enter Selection (-(previous), q(uit), d(one), <1>):  
t1status  
Parameter: Device  
Description: Interrogates the status of the specified T1 device. The specified device must a T1 device. T1  
devices can exist only at 1b, 1c, 5b, 5c, 9b, 9c, 13b, and 13c.  
Security: Guest  
Example:  
[1] A:\MMM # t1status 5b  
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Getting T1 Card Info ....  
T1 Card Status:  
Wink High Time (ms):220  
After Wink Time (ms):500  
PreWink Time (ms):220  
Channel Polling Interval (Sec):0  
Error Threshold:6  
Disconnect Timeout (sec):11  
Framing Format:DS1 AT&T Extended Super Frame (ESF)  
Line Coding:Binary 8 Zero Substitution (B8ZS)  
FXS Signaling Options:E&M Immediate Start  
Transmit Level:- 0.0dB  
Receive Level:+2.0db to -7.5db  
LED Information:Online  
Model:RAS9600-T1  
Version:1.08/1.06  
type  
See cat.  
unloadmod  
Parameter: Module Name  
Description: Unloads a module into memory. If unloaded successfully, the module is no longer available  
to run.  
Example:  
[0] A:\MODULES # unloadmod nocall  
Module <NOCALL> unloaded successfully  
unmount  
Parameter: Drive Specifier  
Description: Remove the drive from the operating system. This is commonly done before formatting the  
drive.  
Security: Supervisor  
Example:  
[01] A:\# unmount b:  
[02] A:\ # format b:  
[03] B:\ #  
update  
Parameter: Pathname Device  
Description: Updates the firmware of the controller, of a T1 device, or of up to eight modems. Pathname is  
the path of the file used to update the firmware. The file name extension determines which device is  
updated: .HXC updates the controller; .HXT updates the T1 card; and .HEX updates modems.  
Security: Operator  
Limitations: Only one update can be performed at one time.  
Example:  
update hd8803t.hex 2b:2h  
Update started.  
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Commands  
[11] A:\MMM # update  
Percent Done = 03%  
2B Updating  
2C Updating  
2D Updating  
2E Updating  
2F Updating  
2G Updating  
2H Updating  
[12] A:\ # abort 2b  
Are you sure you wish to abort the update? (y/n) y  
Aborting . . .  
upload  
Parameter: Pathname  
Description: Uploads from a computer connected to the MR9600 controller’s serial port connector the file  
specified by pathname. Before uploading, binary files must be converted to ASCII data on the source  
computer using a utility supplied by Multi-Tech. The format for the data is one or more lines of  
hexadecimal data up to 80 characters in length, where each hexadecimal value is bracketed by square  
brackets (e.g., [2b][3c]...[1c]). When the file has been uploaded, press ESC or CTRL+D to complete the  
upload.  
Note: For debugging use only under the direction of Technical Support personnel. Files will normally be  
transferred using FTP.  
Security: Supervisor  
Limitations: Only ASCII files can be uploaded. This command does not support flow control, so the files  
should be uploaded using an ASCII file transfer protocol with a 1 millisecond delay between lines.  
Example:  
[0] A:\MMM # upload mr9600.db  
...data uploaded here...  
2192 byte(s) written to ‘mr9600.db’  
[1] A:\MMM #  
uptime  
Parameter: Device or None  
Description: If no arguments are given, this displays the date and time since the last boot. If arguments  
are given, then the time that the device(s) has been up is given in days, hours, minutes and seconds.  
Security: Operator  
Example:  
[05] A:\ # uptime  
System up since – 1/8/2000 2:57pm - 0 Days 2 Hours 7 Minutes 5 Seconds  
[06] A:\ # uptime 5a:6p  
System up since - 1/8/2000 3:45pm - 0 Days 2 Hours 7 Minutes 12 Seconds  
5A  
5B  
6A  
6B  
6C  
6D  
6E  
RAS  
T1  
up for 000-00:55:03  
up for 000-00:55:03  
Modem up for 000-00:55:03  
Modem up for 000-00:55:03  
Modem up for 000-00:55:02  
Modem up for 000-00:55:02  
Modem up for 000-00:55:02  
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usage  
Parameter: Time in Minutes  
Description: Displays how many modems fit the following parameters: received inbound calls, made  
outbound calls, were Out Of Service (OOS), were not respnding and were free per specified time intervals  
since the controller was last started (24 clock and specifier is in minutes). The example below shows the  
controller came up at 1:00 PM, has been running for 20 minutes and has taken 4 inbound calls.  
Security: Operator  
Example:  
[01] A:\ # Usage 10  
Time  
Inbound  
Outbound  
OOS  
0
NotResp  
Free  
23  
Total  
24  
13:00  
13:10  
13:20  
0
0
4
0
0
0
0
0
0
0
24  
24  
0
20  
24  
[02] A:\ #  
userid  
Parameter: None  
Description: Changes your user ID by prompting you for your current user ID and new user ID.  
Security: Guest  
Example:  
[0] A:\MMM # userid  
Current user id: super  
New user id: supervisor  
Security information updated  
[1] A:\MMM #  
ver, version  
Parameter: Device or None  
Description: Displays the current version of the controller (if no arguments are given) or the current  
versions of the devices that are listed.  
Security: Guest  
Example:  
[0] A:\ # ver  
Version 2.10 (Jan 09 1998 18:06:37)  
[1] A:\ # ver 5a:6p  
5A  
5B  
6A  
6B  
6C  
6D  
6E  
6F  
6G  
6H  
RAS  
T1  
MTRAS96  
5.6.0  
1.08/1.06  
1.10V  
1.10V  
1.10V  
1.10V  
1.10V  
1.10V  
1.10V  
1.10V  
RAS9600-T1  
Modem MT5634HD8  
Modem MT5634HD8  
Modem MT5634HD8  
Modem MT5634HD8  
Modem MT5634HD8  
Modem MT5634HD8  
Modem MT5634HD8  
Modem MT5634HD8  
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Commands  
whoami  
Parameter: None  
Description: Displays the user ID of the user who is logged on, and the user’s security level.  
Security: Guest  
Example:  
[0] A:\MMM # whoami  
supervisor with < supervisor> access rights  
[1] A:\MMM #  
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Error Messages  
This section lists the MR9600’s error messages and their possible causes. Many error messages are caused  
by human error. When you receive an error message when executing a command, ask the following  
questions first:  
•
•
•
Did you spell the command correctly?  
Do you have access rights to the command?  
Do you have the correct number of parameters in the correct format?  
ERROR: Illegal command  
The command is spelled wrong, or you have the wrong number or incorrect parameters.  
ERROR: Invalid IP address, format ###.###.###.###  
The IP address is not 4 groups of up to 3 digits separated by a period. The IP address has no components  
with a value greater than 255.  
ERROR: Invalid user id — user id not changed  
The user ID contains an invalid character.  
ERROR: Unable to perform command  
User does not have the security access to execute the command.  
ERROR: Make directory ‘DIRNAME’ failed.  
The subdirectory ‘DIRNAME’ already exists.  
ERROR: Unable to rename ‘DIR1’ to ‘DIR2’  
DIR1 does not exist, or you are attempting to rename the current working directory.  
ERROR: Online session already exists  
The online command is active by either a Telnet session or a terminal attached to the CC9600.  
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Commands  
ERROR: No history is being maintained  
The command history buffer is empty or not being maintained by the command line interface.  
ERROR: Password not changed  
The old password does not match the stored password; the new password is invalid; or the new password  
and the repeated new password do not match.  
ERROR: Unknown error  
An error of unknown origin occurred while the MR9600 was attempting to parse a command line.  
ERROR: Bad or missing configuration file  
The specified configuration file is not present on the system. It is possible that the file name is incorrectly  
spelled.  
ERROR: Invalid number  
The specified number is not a valid hex number starting with $ or a valid decimal number starting with a  
digit.  
ERROR: Invalid device specifier  
The device specifier is invalid since it is not of the format 1a, where 1 represents the slot number for the  
device and a represents the device number. See “Parameter Types” on page 22.  
ERROR: Invalid drive specifier  
The specified drive letter does not belong to a drive that is available to the system.  
ERROR: Security information not changed  
The new user ID is invalid. The new password is invalid; or the new password and the repeated new  
password do not match.  
ERROR: Unable to update security information  
The CMOS write error failed when updating the security information.  
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6 Solving Problems  
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Introduction  
This chapter provides information needed to identify and fix problems with the MR9600. Problems can be  
diagnosed by observing the LED indicators on the MR9600’s front panel, or through the dedicated  
management console’s screen. Also, problems can be found by performing the diagnostic tests  
documented in Chapter 8 of the MultiCommManager Owner’s Manual.  
For specific MultiModem troubleshooting information, refer to the MultiModem Owner’s Manual shipped  
with your MultiModem. For basic Windows messages, refer to your Windows manual or Help screens. For  
a description of the MR9600’s LED indicators, see Chapter 1.  
MR9600 Diagnostic Tests  
If you suspect that your MR9600 is not functioning properly, you can run the following diagnostic tests to  
test the MR9600’s hardware capabilities.  
1. Refer to Figure 3 on page 8 to locate the test jumper on the MR9600 Controller card. Put the test  
jumper into the loopback position, so the two pins are shorted together. Reinstall the MR9600  
assembly into the CC9600 chassis. Plug the 10Base-T loopback jumper into the Ethernet connector  
labeled “LAN” on the rear of the CC9600 chassis.  
2. Run MultiExpress or another datacomm program on a PC at 115,200 bps with no flow control. Connect  
the COM port used by the datacomm program to the MR9600’s RS-232 port on the rear of the  
CC9600 chassis.  
3. Reset the MR9600 by pressing the reset button on the front with a paper clip, or turn the CC9600  
chassis off and on.  
4. When prompted to start manually, press a key.  
5. When prompted to enter a user name and password, log in as supervisor.  
6. Type the command HDTEST and press ENTER.  
7. You will see a menu. Proceed with testing in the following order:  
WARNING: Running options out of order or ones not specified may cause unpredictable results.  
Test 2 Red LEDs on.  
Test 3 Green LEDs on.  
Test 4 All LEDs off.  
Test 5 Flash memory test.  
Test 7 Ethernet loopback test.  
Watch for the green Ethernet LED on the left side of the front panel; it should be on solid.  
Numbers stopped and packets received will match.  
Test 1 Start backplane. LEDs on the front panel of the MR9600 should reflect the number of cards  
installed.  
Test a Sets segment 1 modems to 9600 bps.  
Test b Sets segment 1 modems OOS.  
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Solving Problems  
Test c Clears segment 1 modems OOS.  
Test d Resets segment 1 modems.  
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Appendix  
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Appendix A - Updating the MR9600 Controller  
Firmware  
As part of Multi-Tech Systems’ continuing effort to add value to its products, from time to time it releases  
new firmware for the MR9600 controller. This procedure describes how to obtain new firmware releases  
and use them to update your MR9600 controllers.  
1. Download the current MR9600 controller firmware from the Multi-Tech Web site  
(www.multitech.com). Firmware files are available in the Service and Support area under  
“MultiModemManager & the CommPlete Communications Server”  
(http://ftp.multitech.com/mmminfo.htm).  
The firmware file name should be similar to “REL210.HXC.”  
2. Using a third-party FTP application, FTP the .HXC file to the B drive of the MR9600 controller. If you  
are unable to complete the transfer, it is possible that the controller’s B drive is full. In that case,  
delete the most or all of the .HR files in B:\MMM\MR.LOG\ and try again.  
3. Telnet to the MR9600 controller and change to the directory that you FTP’d the .HXC file to.  
4. Type update <filename>, e.g., update rel210.hxc. The controller updates the firmware.  
5. When the controller asks if you want to reboot, answer yes. Rebooting the controller does not  
disconnect users who are currently connected to your modems.  
6. Telnet into the controller after waiting a couple of minutes for it to reboot. Log in as supervisor.  
7. Delete the .HXC file.  
8. Log out of the controller. The update is complete.  
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Index  
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e1status, 37  
exit, 38  
format, 38  
#
# character, 17  
getcalls, 17, 38  
getdevices, 39  
gete1, 39  
getfaults, 17, 39  
getfkey, 40  
1
10Base-T connector, 5  
getgateway, 40  
getip, 40  
getmodems, 17, 41, 56  
getpowerstatus, 41  
getpri, 42  
getprichannels, 42  
getps, 41  
getrack, 43  
A
ASCII text files, 33  
C
CC9600 chassis, 2, 3, 8, 9, 16, 36, 72  
changing directories, 33  
chassis, 9  
colon in device parameter, 22  
command  
t1channelstatus, 60  
commands  
!!, 30  
!a, 30  
!n, 31  
?, 31  
A:, 31  
abort, 31  
B:, 32  
boot, 32  
bpstatus, 32  
bye, 33  
cat, 33  
cd, 17, 33  
cfg, 34  
chdir, 33  
cl, 34  
clock, 34  
config, 18  
configure, 34  
copy, 34  
cp, 34  
d, 34  
date, 34  
del, 35  
getras, 43  
getreadcommunity, 43  
getsendtrap, 43  
getslots, 44  
getsubnet, 44  
gett1, 44  
gettemp, 44  
gettrap, 45  
getwritecommunity, 45  
haltsys, 45  
history, 30, 31, 45  
listmod, 46  
lo, 46  
loadmod, 46  
logout, 18, 46  
ls, 35  
md, 46  
mkdir, 46  
more, 47  
mount, 47  
oc, 47  
online, 47, 67  
oosclear, 18, 47  
oosclr, 47  
oosset, 18, 48  
os, 48  
passwd, 16, 49  
password, 49  
ping, 49  
poweroff, 49  
poweron, 49  
pricbchannels, 50  
priosbchannels, 50  
prisetup, 51  
pristatus, 52  
delete, 35  
dir, 35  
download, 36  
e1cfg, 36  
e1channelstatus, 36  
e1chstatus, 36  
e1setup, 37  
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quit, 52  
connectors, 4, 9  
rassetup, 52  
rasstatus, 53  
rd, 53  
D
date and time, 34, 60  
readme, 54  
deleting a file, 35  
remdir, 53  
device identifier, 22  
ren, 54  
device parameter, 22  
diagnostics, 9  
rename, 54  
rendir, 54  
directories, creating, 46  
directories, deleting, 53  
directories, renaming, 54  
display commands, 23  
downloading a file from the MR9600, 36  
reset, 18, 54  
resumesys, 55  
rm, 35  
rs, 54  
se, 55  
security, 55  
setconfig, 56  
setenviron, 55  
setfkey, 56  
setgateway, 56  
setip, 57  
setpollingoff, 57  
setpollingon, 58  
setreadcommunity, 58  
setsendtrap, 43, 58  
setsubnet, 59  
settrap, 59  
E
environment commands, 23  
environment values, 55  
error messages, 67  
Ethernet  
10Base-T connectors, 5, 8  
cables, 9  
concentrator module, 2, 8  
event files, 16, 19  
setwritecommunity, 59  
sync, 59  
t, 60  
F
file commands, 24  
file system, 16  
firmware version, 65  
firmware, updating, 63  
front panel, 3, 8  
t1cfg, 60  
t1chstatus, 60  
t1debug, 61  
t1setup, 62  
FTP (File Transfer Protocol), 2, 16, 17, 19, 36, 64  
function keys, 40, 56  
fuse, 5  
t1status, 62  
time, 60  
type, 33  
unloadmod, 63  
unmount, 63  
update, 63  
G
Guest security level, 27  
upload, 64  
uptime, 64  
usage, 64  
userid, 16, 46, 65  
ver, 65  
H
HTML interfaces, 18  
ver caption, 65  
version, 65  
I
whoami, 66  
community settings, 45, 58, 59  
community strings, 16  
concentrator, 4  
configuration  
MR9600, 9  
inactivity timer, 18  
indicators. See LED indicators  
installation, 8  
Internet, 2, 18, 19  
IP address, 13, 17, 18, 22, 45, 57, 67  
gateway address, 40, 56  
MR9600 address, 40  
T1 devices, 60, 62  
configuration files, 16, 19  
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trap address, 59  
resetting the MR9600 controller, 32  
IP address mask parameter, 22  
IP address parameter, 22  
S
security, 16, 17, 18, 19, 27, 55, 66, 67, 68  
commands, 25  
L
LED indicators, 3, 4, 5, 72  
files, 16, 19  
guest level, 16  
Guest level, 27  
operator level, 16  
M
mask, IP address, 22  
Operator level, 28  
memory, 5  
microprocessor, 5  
MMM directories, 16  
modem control commands, 25  
modems  
supervisor level, 16  
Supervisor level, 27, 29  
self-test, 8  
serial connector, 17  
SNMP, 2, 9, 13, 16, 17, 19, 34, 58  
specifications, 5  
configuring, 34  
managing, 18, 19, 47, 48, 54, 56  
monitoring, 17, 38, 39, 41  
Modules Description, 30  
MultiExpress, 12, 72  
Statistical Analyzer, 17, 19  
subnet mask, 44, 59  
supervisor console, 9, 12, 13  
Supervisor security level, 27, 29  
system commands, 26  
MultiModemManager, 8, 9, 13, 16, 17, 19, 33, 58, 72  
O
T
Operator security level, 27  
T1 device, 60, 62, 63  
TCP/IP, 2, 5, 9, 16, 17, 18, 19  
Telnet, 2, 16, 17, 18, 67  
traps, 17, 43, 45, 58, 59  
P
parameter types, 22  
password, 16, 17, 18, 19, 49, 55, 68, 72  
password prompt, 12  
passwords  
U
updating firmware, 63  
default, 16  
uploading a file to the MR9600, 64  
user ID, 16, 17, 18, 55, 65, 66, 67, 68  
default, 16  
pathname parameter, 22  
power requirements, 5  
power supplies, 8  
username prompt, 12  
processor, 5  
prompt, command line, 17  
PS9600 power supplies, 8  
V
viewing ASCII text files, 33  
R
W
remote management, 18  
renaming a file, 54  
Web browsers, 18  
repeating a command, 30, 31  
reset button, 12, 72  
Web management, 19  
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