Multi Tech Systems Computer Accessories ISI4608 PCI User Manual

ISI4608-PCI & ISI4604-PCI  
User Guide  
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Contents  
Chapter 1—Introduction and Description .............................. 5  
Introduction to the IntelligentSerialInterface.......................................... 6  
Product Description ................................................................................ 6  
How to Use This Manual ........................................................................ 7  
ISI460x-PCIApplications ........................................................................ 8  
Technical Specifications ......................................................................... 8  
Computer Requirements .................................................................. 8  
Physical/Electrical/Environmental ................................................... 8  
Chapter 2—Hardware Installation ....................................... 11  
Introduction .......................................................................................... 12  
Safety Warnings Telecom ..................................................................... 12  
Hardware Installation Procedures ......................................................... 12  
Chapter 3—Driver Installation ............................................. 15  
Introduction .......................................................................................... 16  
Installing ISI460x-PCI Software forWindows 2000 ............................... 17  
ISI460x-PCI for Windows 2000: Installing ISI Management Software ... 24  
Remove ISI460x-PCI Driver (Windows 2000) ........................................ 26  
ISI460x-PCI Software Install forWindows NT 3.51/4.0 ........................ 26  
Removing ISI4608x-PCI Card and Driver in Windows NT 3.51/4.0........ 29  
I/O Addresses and IRQ Codes.............................................................. 30  
ISI460x-PCI Software Install for Windows 95/98/Me ........................... 31  
Removing the ISI460x-PCI Driver (Windows 95/98/Me) ....................... 35  
NetWare Driver Installation .................................................................. 35  
Configuring Ports for NetWare Connect ....................................... 37  
Removing the Driver (Novell) ........................................................ 37  
SCO Open Server 5 Driver Installation.................................................. 37  
To install from CD-ROM: ............................................................... 37  
To format a floppy disk for SCO5:.................................................. 38  
To untar the driver file and copy files onto floppy disk: ................ 38  
To install driver from floppy disk ................................................... 39  
MultiTech Installation Script ......................................................... 40  
Activating Ports in SCO Open Server 5 ................................................ 43  
Removing the Driver (SCO Open Server 5) .................................... 45  
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Chapter 3: Driver Installation (continued)  
Linux Driver for Multi-Tech ISI460x-PCI Server Cards .......................... 45  
LINUX: Pre-Installation Issues ...................................................... 45  
LINUX: Copying the driver from the media ................................... 45  
LINUX: Copying and untarring the driver from CD-ROM ............. 45  
LINUX: Copying and untarring the driver from a floppy ............... 46  
LINUX: Driver installation and loading ......................................... 47  
LINUX: Setting the baud rate ........................................................ 48  
LINUX: Verifying the ports ............................................................ 48  
LINUX: TTY Devices Created by the Drivers: ............................... 48  
LINUX -- Dial-in configuration: .................................................... 50  
LINUX -- PPP setup: ...................................................................... 50  
Removing the ISI Driver (Linux) ........................................................... 51  
Chap 4: Warranty, Service, & Tech Support ........................ 53  
Warranty, Service & Tech Support ....................................... 54  
Limited Warranty .................................................................................. 54  
Addendum for North American Products ............................................. 54  
Addendum for International Products .................................................. 55  
Out of Warranty Repair Cost Charts ..................................................... 56  
Upgrades and Product Support via Internet ......................................... 56  
Technical Support ................................................................................. 56  
Recording ISI460x-PCI Information ....................................................... 57  
Software User LicenseAgreement ........................................................ 57  
On-Line Warranty Registration ............................................................. 59  
About the Internet ................................................................................... 59  
AppendixA—Crossover Cable Wiring Diagrams ............... 62  
Appendix B—Regulatory Information ................................. 64  
Index....................................................................................... 67  
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Chapter 1—Introduction and Description  
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ISI4608-PCIUserGuide  
Introduction to the IntelligentSerialInterface  
The IntelligentSerialInterfacecards,modelISI4608-PCIandISI4604-  
PCI, are hardware solutions for adding fast serial ports to  
communication servers and async hosts that have 32-bit PCI bus  
architecture.  
Serial ports are essential to  
• Communication servers that pool modems and other  
communication devices for users on a LAN and to  
• Asynchronous hosts that provide user access through serial  
ports.  
Each ISI4604-PCI card adds four serial ports to the computer; each  
ISI4608-PCI card adds eight serial ports to the computer. (From now on  
in this manual we will use “ISI460x-PCI” when referring to both  
models.) The ISI460x-PCI ships with drivers for the following multiuser  
operating systems: Windows® 2000 Server and Advanced Server,  
Windows NT, versions 3.51 and 4.0; Windows 95, Windows 98, and  
Windows Me.  
The IntelligentSerialInterface card can be combined to support  
asynchronous serial devices (local or dial-up). The ports can be used  
to connect basic terminals with or without multiple pages of memory to  
multiplexer channels and asynchronous modems. Each ISI460x-PCI port  
can support as many screens as there are physical pages of memory on  
the terminal. In Windows NT, a built-in autodetect utility enables  
detection of Multi-Tech modems and sets the proper initialization  
strings.  
This manual contains product specifications, installation instructions,  
and technical support information to assist you in the installation  
process. It is assumed you have basic PC skills. Therefore, we have not  
included step-by-step instructions for basic operations such as  
logging in and file editing, etc.  
Product Description  
The ISI460x-PCI is a multiport serial port expansion card that adds data  
buffering on each port for enhanced serial port performance. The  
ISI460x-PCI features an on-board microprocessor to coordinate the  
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Chapter1IntroductionandDescription  
communications activity of your local and remote terminals. Using the  
ISI460x-PCI to provide additional serial connections enables your  
system’s processor to perform more efficiently since the ISI460x-PCI  
handles all byte-by-byte interrupts generated by asynchronous  
terminals and stores the data in buffers.  
The processor, along with 256K bytes of RAM, work to allocate  
resources dynamically to the most active port. The ISI then generates  
one interrupt for an entire block of information and transfers the block  
to the system’s microprocessor.  
The ISI4608-PCI has one 78-pin (DB78S) connector that interfaces with  
an eight-port fan-out, or octopus, cable (supplied with the card), that  
provides eight additional serial ports. The ISI4604-PCI has a four-port  
fan-out cable (supplied with the card), that provides four additional  
ports. Both are 3/4 size add-on cards that support a high-speed  
interface up to 460 Kbps.  
MultiTech’s ISI Management Software is shipped with the ISI460x-PCI  
server card. It is designed to monitor data traffic and control the  
modems attached to the ISI460x-PCI card in a computer using  
Windows 2000 Server or Windows 2000 Advanced Server as its  
operating system.  
How to Use This Manual  
This manual presents installation procedures for the ISI460x-PCI card  
and for its software drivers. It contains information about technical  
support and warranty coverage, as well as appendices for wiring and  
regulatory matters. Hardware configuration and installation  
procedures are described in Chapter 2. Installing the ISI460x-PCI card  
also involves linking a driver to the operating system. This information  
is presented in Chapter 3.  
Most of the steps listed in the driver installation section instruct you  
to press ENTER. This is a reference to the key commonly known as the  
Enter, carriage-return, or Return key. Also, please note the difference  
between the letter O and the number 0. Both the letter and the number  
may be used in this manual.  
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ISI4608-PCIUserGuide  
ISI460x-PCI Applications  
The ISI460x-PCI is an ideal solution for adding ports when a powerful  
microcomputer used as a server or host lacks enough connectivity to  
accommodate the desired number of users. The ISI4608-PCI provides  
eight additional serial ports with every card installed, with a potential  
of four additional cards installed per system—for a total of thirty-two  
serial ports per system. The ISI4604-PCI provides four additional serial  
ports with every card installed, with a potential of four additional cards  
installed per system—for a total of sixteen serial ports per system.  
Technical Specifications  
Computer Requirements  
• 386, 486, or Pentium®- based PC or compatible with PCI bus  
architecture  
• Microsoft Windows 2000 Server and Advanced Server; Windows  
NT v. 3.51 and v. 4.0; Windows 95, Windows 98, and Windows  
Me; Linux (kernels 2.0, 2.2, and 2.4); SCO Open Server 5; Novell  
Netware.  
• a CD-ROM drive (or, if software/drivers have been downloaded, a  
floppy drive)  
• 100K bytes of hard disk space  
Physical/Electrical/Environmental  
• Dimensions: 6.875"x4.2"  
17.46cmx10.67cm  
• Baud Rates: 300 bps to 460 Kbps per port  
• Bus Type: PCI  
• Connectors: DB78S  
• Cables: The ISI4608-PCI has an eight-port fan-out cable. DB78M  
(male) interface goes to card; eight DB25 (male) connectors are  
available for serial devices. The ISI4604-PCI has an four-port fan-  
out cable. DB78M (male) interface goes to card; four DB25 (male)  
connectors are available for serial devices.  
• SerialInterface: ForISI4608-PCI,eightRS232CorRS232Dports  
forISI4604-PCI,fourRS232CorRS232Dports.  
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Chapter1IntroductionandDescription  
• Temperature: 32°to120°F(0°to50°C)  
• Power: 0.1amp@+12vDC  
0.1amp@-12vDC  
1 amp @ +5v DC  
• Base I/O Address: One 16-byte address space per card  
• Interrupt Request (IRQ): One IRQ per card (can be shared)  
• Warranty: Two years  
Manufactured in Mounds View, MN, U.S.A.  
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ISI4608-PCIUserGuide  
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Chapter 2Hardware Installation  
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ISI4608-PCIUserGuide  
Introduction  
This chapter describes installation of the Multi-Tech ISI4608-PCI as an  
expansion card in your PCI bus computer.  
Safety Warnings Telecom  
1. Never install telephone wiring during a lightning storm.  
2. Never install telephone jacks in wet locations unless the jack is  
specifically designed for wet locations.  
3. This product is to be used with UL and CUL listed computers.  
4. Never touch uninsulated telephone wires or terminals unless the  
telephone line has been disconnected at the network interface.  
5. Use caution when installing or modifying telephone lines.  
6. Avoid using a telephone (other than a cordless type) during an  
electrical storm. There may be a remote risk of electrical shock from  
lightning.  
7. Do not use the telephone to report a gas leak in the vicinity of that  
leak.  
8. To reduce the risk of fire, use only No 26 AWG or larger  
TelecommunicationlineCord.  
Hardware Installation Procedures  
To install the ISI4608-PCI card into your PC-PCI bus computer:  
1. Before handling the ISI4608-PCI, discharge any static in your body  
by touching a piece of grounded metal such as the computer  
chassis.  
2. Carefully remove the ISI4608-PCI from its antistatic bag, handling it  
only by the mounting bracket and edges. Do not touch the gold-  
plated connectors along the bottom edge. (You may want to save  
packaging for possible future use.)  
3. Visually inspect the ISI4608-PCI. If you have any concerns about  
itscondition, callTechnicalSupportat(800)972-2439.  
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Chapter 2Hardware Installation  
4. To avoid damaging the ISI4608-PCI card and your PC, make sure  
your computer and any peripheral equipment connected to it are  
turned off. The ISI4608-PCI can be installed in a PC-AT, 386, 486,  
or Pentium equivalent PCI bus computer.  
5. Remove the cover of your computer as instructed in your  
computer’s documentation.  
6. Locate the unused PCI slot you will be using for your ISI4608-PCI  
card and remove the slot cover according to instructions in your  
computer’s documentation.  
7. Install the ISI4608-PCI card into the selected expansion slot in the  
same manner as any other add-on card, as instructed in your  
computer’s documentation.  
8. Fasten the retaining bracket to computer chassis and replace  
cover.  
9. Attach the octopus cable to the DB78S female connector on the  
ISI4608-PCI card at the back of your computer. The RS232 ports on  
the octopus cable are for connecting to modems, multiplexers or  
other devices. If the other device is a local terminal port, a  
crossover cable (not included) is required between the octopus  
cable and the terminal port. See Appendix A for schematic of a  
crossover cable.  
Note: Any cables connected to the computer must be shielded to  
reduce interference.  
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ISI4608-PCIUserGuide  
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Chapter 3Driver Installation  
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ISI4608-PCIUserGuide  
Figure 2-2. Octopus Cable  
10. Turn on the power to the computer. You now are ready to install  
the software/drivers.  
Introduction  
The ISI460x-PCI ships with drivers for each of the following operating  
systems: Windows® 2000 Server and Advanced Server, Windows NT,  
Windows 95, Windows 98, Windows Me, Novell Netware, SCO Open  
Server, and Linux. This chapter describes the installation of these  
drivers. We also describe installation of MultiTech’s Management  
Software for use with ISI cards under Windows 2000.  
Installing a device driver modifies your system. For this reason, only  
the super user (system administrator) is allowed to perform the  
installation. If you cannot login as administrator, find the person in  
your organization with this authorization (i.e., password). To begin  
driver installation, login as administrator. Then proceed with the  
appropriate installation section in this chapter.  
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Chapter 3Software/Driver Installation  
Installing ISI460x-PCI Software for Windows 2000  
NOTE: A series of ‘installation wizard’ screens will appear repeatedly  
during this procedure (step 12). This is not an error. Do not discontinue  
the procedure when the ‘installation wizard’ screens repeatedly appear.  
1. Shut down Windows 2000 and turn off the PC.  
2. Install the ISI460x-PCI card in an available PCI expansion slot in  
the computer. Follow the computer manufacturer's instructions  
concerning installation of expansion cards. Observe standard  
precautions regarding electro-static discharge (ESD) when  
handling the ISI460x-PCI board (the board should be kept in its  
shipping bag until used). During installation, handle the ISI460x-  
PCI circuit card by its edges and keep one hand in contact with the  
PC chassis.  
3. Turn on the PC and start Windows 2000.  
4. Insert the ISI driver CD-ROM into the CD-ROM drive (if drivers  
have been downloaded from the MultiTech web site, they will  
typically be on diskette; in that case, insert diskette into floppy  
drive).  
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ISI4608-PCIUserGuide  
5. Windows2000willdetecttheISI460x-PCIcard. TheFoundNew  
HardwareWizard-Welcome screenwillappear.  
ClickNext.  
6. The Install Hardware Device Driversscreen appears. Select  
"Search for a suitable driver ..." and click Next.  
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Chapter 3Software/Driver Installation  
7. The Locate Driver Files screen appears (Windows 2000 is seeking  
the driver for the ISI460x-PCI card). Select “CD-ROM drives” and  
clickNext.  
8. The Driver File Search Results screen appears.  
ClickNext.  
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ISI4608-PCIUserGuide  
9. A progress screen will appear briefly while files are being copied.  
10. A completion screen will appear.  
ClickFinish.  
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Chapter 3Software/Driver Installation  
11. Immediately after the ISI driver installation has been completed,  
anotherFoundNewHardwarescreenwillappearbrieflyindicating  
that the “MultiTech ISI Port” has been detected.  
A second sequence of ‘installation wizard’ screens appears. This  
sequence of screens deals with the setting up of ISI ports. The  
first screen in this sequence is the Found New Hardware Wizard --  
Welcomescreen.  
TheFoundNewHardware--MultiTechISIPortscreenwillappear  
fourtimesfortheISI4604-PCIandeighttimesfortheISI4608-PCI.  
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ISI4608-PCIUserGuide  
12. The InstallHardwareDeviceDriversscreenappears.  
Select “Search for a suitable driver ... “ and click Next.  
13. The Locate Driver Files screen appears (Windows 2000 is  
seeking the ISI Port device driver). Select “CD-ROM drives” and  
clickNext.  
14. The Driver Files Search Results screen will indicate that the  
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Chapter 3Software/Driver Installation  
“isiport.inf” file has been found on the CD-ROM.  
ClickNext.  
15. A completion screen will appear. It will indicate that the first  
“MultiTech ISI Port” has been set up successfully.  
ClickFinish.  
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ISI4608-PCIUserGuide  
Notice that the auto-detection facility of Windows 2000 will repeat  
the “ISI Port” installation sequence 7 more times for the ISI4608-  
PCI, or 3 more times for the ISI4604-PCI. That is, the Found New  
Hardware--MultiTechISIPortscreenwillappearmanytimes  
after the ISI driver has been located. On this screen, the messages  
“Found New Hardware” and “Installing ...” will appear alternately.  
Please understand that the repetition of these screen sequences is  
normal and is not an error. It does not indicate any problem with  
your PC, or with the MultiTech ISI card, or its driver software.  
16. DriverinstallationfortheISI460x-PCI cardiscomplete.  
ISI460x-PCI for Windows 2000: Installing ISI Manage-  
ment Software (server OSs only)  
If you are using a Windows 2000 Server operating system ("Server" or  
"Advanced Server"), you must decide whether you want to use the  
MultiTech ISI Management Software in conjunction with your ISI460x-  
PCI card. The ISI Management Software is shipped with the ISI card.  
1. Turn on your computer and start Windows 2000.  
2. Insert the CD-ROM containing the ISI Management Software into  
your CD-ROM drive. (If ISI Management Software has been  
downloaded from the MultiTech web site, it will typically be on a  
diskette. In that case, insert diskette into floppy drive).  
3. Go to Start | Run. In the Run window, enter the file path of the ISI  
Management software. Typically, this would be  
E:\SERVCARD\UTILITY\MGMT\SETUP.EXE.  
ClickOK.  
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Chapter 3Software/Driver Installation  
4. The ISI Management setup screen appears. At the Welcome  
screen,clickNext.  
5. A progress screen appears while files are copied. If the Error  
Creating WWW Server message appears, it may indicate that  
there was an attempt to install the ISI Management Software on a  
client version of Windows 2000. (The ISI Management Software  
can be installed only in the Windows 2000 Server and Windows  
2000 Advanced Server operating systems.)  
6. A completion screen appears.  
Select "Yes, I want to restart my computer now" and click Finish.  
After the computer has restarted, the installation of the driver and of  
the ISI Management Software will be complete.  
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ISI4608-PCIUserGuide  
Remove ISI460x-PCI Driver (Windows 2000)  
1. Go to Start | Settings | Control Panel.  
2.ClickonAdd/RemoveHardware.ClickNext.  
3. Click on “Uninstall/Unplug a device” and click Next.  
4. In the subsequent screen, click on “Uninstall a device” and click  
Next.  
5.AttheAdd/RemoveHardwareWizardscreen, highlighttheISI  
driver file for the specific server card that you intend to remove.  
ClickNext.  
6. When you are asked to confirm removal, click on the Yes radio  
button and click Next.  
7. Click Finish. You can remove the driver for only one ISI460x-PCI  
card at a time.  
ISI460x-PCI Software Installation Procedure  
for Windows NT 3.51/4.0  
1. Turn off the PC.  
2. The ISI460x-PCI card must be installed in a PCI expansion slot in  
the computer. If not, follow the computer manufacturer's  
instructions concerning installation of expansion cards. Observe  
standard precautions regarding electro-static discharge (ESD)  
when handling the ISI460x-PCI board (the board should be kept in  
its shipping bag until used). During installation, handle the  
ISI460x-PCI circuit card by its edges and keep one hand in contact  
with the computer chassis.  
3. Turn on the PC and start Windows NT.  
4. Insert the driver CD-ROM into the CD-ROM drive. (If drivers  
were obtained from MultiTech web site and stored on diskette,  
place diskette into floppy drive now.)  
5. ClickStart|Settings|ControlPanel|Network|Adapters.  
ThenclickAdd.  
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Chapter 3Software/Driver Installation  
6.TheSelectNetworkAdapterdialogboxappears. ClickHave  
Disk.  
7. The Insert Disk dialog box appears. Type or browse for the  
path (file directory location) of the Windows NT driver (for  
example,E:\SERVCARD\DRIVERS\WINNT\SETUP.EXE). Click  
OK.  
8.TheSelectOEMOptiondialogboxappears. ClickOK.  
A transient dialog box will appear indicating the progress of the  
setup program.  
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ISI4608-PCIUserGuide  
9.TheISICardsdialogboxappears. ClickAdd.  
10. Then the ISI Card Settings dialog box appears. Enter the  
correct port count:  
• allocate 4 ports for ISI4604-PCI cards;  
• allocate 8 ports for the ISI4608-PCI cards.  
Select the first port number for modems, which is usually COM3.  
Click"PCI"intheBusTypefield.  
11. The ISI Cards dialog box appears again and shows the port  
resource allocation just made. To add more cards, click Add and  
repeat Step 9.  
After the last ISI card has been added, click Close.  
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Chapter 3Software/Driver Installation  
12. The file is copied and "Multi-Tech ISI4608-PCI Adapter"  
appearsintheNetworkAdaptersbox. Click Close.  
13. When prompted about restarting your computer, click Yes.  
The ISI460x-PCI card software is now installed in Windows NT.  
Removing ISI4608x-PCI Card and Driver in Windows  
NT 3.51/4.0  
1. Go to Start | Settings | Control Panel | Network. Click on the  
Adapterstab.  
2. Select "MultiTech 4, 8, 16-port ISI card," and then click Remove.  
To complete the un-install procedure, restart your computer.  
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ISI4608-PCIUserGuide  
I/O Addresses and IRQ Codes  
Unlike the ISI4608, the ISI460x-PCI has no DIP switch for I/O addresses  
and no jumper to determine the IRQ code. The input/output address  
and the interrupt request code (IRQ) for the ISI460x-PCI are assigned  
automatically during driver installation. During any subsequent re-  
configuring of your PC, you may need to know the assigned I/O  
address and IRQ code. To determine the I/O address and IRQ assigned  
totheISI460x-PCI:  
(for Windows NT) click on Start, Settings, Control Panel and select  
theISICardsicon;orclickonStart,Programs,Administrative  
Tools(Common),WindowsNTDiagnostics,Resources;  
(for Windows 95) click on Start, Settings, and Control Panel. From  
the Control Panel, click on System icon and then the Device  
Manager tab. From there, click on the Computer icon at the top of  
theDeviceManagerwindow. TheComputerPropertiesdialog  
box will appear. In the View Resources tab, click on either the  
InterruptRequest(IRQ)orInput/Output(I/O) radiobuttonsto  
view lists of both the IRQs and I/O memory addresses in use in the  
computer and what devices are currently using these resources.  
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Chapter 3Software/Driver Installation  
ISI460x-PCI Software Installation Procedure  
for Windows 95/98/Me  
1. Turn off the computer.  
2. The ISI460x-PCI card must be installed in a PCI expansion slot in  
the computer. If not, follow the computer manufacturer's  
instructions concerning installation of expansion cards. Observe  
standard precautions regarding electro-static discharge (ESD)  
when handling the ISI board (the board should be kept in its  
shipping bag until used). During installation, handle the ISI circuit  
card by its edges and keep one hand in contact with the computer  
chassis.  
3. Turn on the computer and start Windows 95/98/Me.  
4. Windows will autodetect the ISI460x-PCI card. When the Add  
NewHardwareWizardscreenappears,clickCancel.  
5. Insert the MultiTech ISI driver CD-ROM into the CD-ROM  
drive. (If driver was downloaded from MultiTech web site and  
placed on a diskette, insert diskette into floppy drive now.)  
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ISI4608-PCIUserGuide  
6. (Follow either 6A or 6B, but not both.)  
A. From Windows Explorer, open the 95-98-Me directory on the  
CD-ROM(forexample,E:\SERVCARD\DRIVERS\95-98-  
Me\SETUP.EXE) or floppy drive that contains the ISI driver  
file. Highlight the filesetup.exe.  
B. From the Start menu, go to Run. Browse to the path  
of the 95-98-Medirectory (for example,  
E:\SERVCARD\DRIVERS\95-98-Me\).  
7. Launch the setup program. (From Windows Explorer, double-click  
onsetup.exe;fromtheRunmenu, clickOK.)  
8. The installation wizard will begin running. At the Welcome screen,  
clickNext.  
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Chapter 3Software/Driver Installation  
9. Under Select Type of Card, do not check the Install ISA Card box.  
ClickNext.  
10. A completion screen appears.  
11. When prompted to restart your computer, click Yes and click OK.  
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ISI4608-PCIUserGuide  
12. During the re-start process, Windows 95/98/Me will detect the  
ISI460x-PCIcard. TheAddNewHardwareWizardscreenwill  
appear. ClickNext.  
13. Thenextscreenasks, WhatdoyouwantWindowstodo? Clickon  
Searchforthebestdriverforyourdevice. ClickNext.  
14. When asked for the location at which Windows 95/98/Me should  
search for the new driver, check Specify a Location and enter the  
path (file directory location) of the driver.  
15. Windows will indicate that the .INF file for the ISI460x-PCI card has  
been found. Click Finish to complete device driver installation.  
16. Windows will now detect and create COM ports (for ISI4608-PCI, 8  
ports are made; for ISI4604-PCI, 4 ports are made).  
17. After the COM ports have been created, you must re-boot your  
PC.  
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18. To view the COM ports, click Control Panel and double-click  
System. The System Properties dialog box appears.  
TheMultiTechPCIISICardislocatedunderMultiPortAdapter.  
Click Ports (COM & LPT) to view the ports. Click OK to close.  
Removing the ISI460x-PCI Driver (Windows 95/98/Me)  
1. ClickSettings,ControlPanel,andthendouble-clickAdd/Remove  
Programs.  
2. Fromthelistbox, selectMultiTechISIDriverDevice.  
3. ClickAdd/Removeandfollowscreeninstructions.  
NetWare Driver Installation  
Multi-Tech Systems provides AIO drivers for the ISI460x-PCI cards, so  
they can function with Novell compatible asynchronous applications  
(e.g., NetWare Connect). The AIO driver is simply an NLM (NetWare  
Loadable Module) that runs on the file server. Drivers must be loaded  
on the file server where the board is installed. Drivers can be loaded  
from the file server’s console prompt or incorporated for autoloading in  
theAUTOEXEC.NCFfile.  
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The file AIOMTS.MDC contains Novell (version 3.12 and higher)  
initialization strings for ISI products not previously listed for use with  
BorderManager and Netware Connect. The file AIOMTS.MDC is  
included on the ISI Product Family CD. To benefit from the  
AIOMTS.MDC file, you must copy it from the CD to the appropriate  
directory on your computer.  
To use AIOMTS.MDC under Border Manager, RAS, NIAS in 4.2 or 5.x:  
Copy AIOMTS.MDC to your System directory.  
To use AIOMTS.MDC under Novell NetWare 3.x, 4.1, 4.11 with  
NetWare Connect 2.0.28 or higher:  
Copy AIOMTS.MDC to your System and System/AIO directory.  
To install the Multi-Tech AIO driver, copy the file AIOISIX.NLM to the  
system directory of the file server from a workstation on the network.  
To copy, you can use the following command:  
COPY E:\SERVCARD\DRIVERS\NOVELL\AIOSIX.NLM  
F:\SYSTEM  
If you have downloaded the ISI driver from the MultiTech web site  
onto a diskette, use this command:  
COPYA:\NOVELL\AIOISIX.NLM F:\SYSTEM  
To load the driver, go to the system or PC console (where the ISI card  
is installed) and enter the following at the prompt:  
LOAD AIOISIX [port=W] [interrupt=X] [name=Y]  
[note=Z]  
FortheISI460x-PCIcards, whicharePCI-busequipped, Netwarewill  
set up the interrupt (IRQ) and I/O address automatically.  
To install the ISI card scripts, copy aiomdms.mdc to  
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f:\system\aio\directory.ClickYestooverwritetheexisting  
aiomdms.mdcfile.  
Configuring Ports for NetWare Connect  
When the driver is installed, it will allocate consecutive ports for the  
ISI card as follows:  
• 8 consecutive ports for the ISI4608-PCI.  
• 4 consecutive ports for the ISI4604-PCI.  
To set up NetWare Connect ports, enter LOAD NWCCONat the  
NetWare console prompt. LOAD NWCCON opens the NetWare  
Connect Configuration Utility. Select the appropriate menu options  
(modem type, speed, flow control, etc.).  
Removing the Driver (Novell)  
In Novell, remove file AIOISIX.NLM from the system directory and  
make the appropriate changes to the Autoexec.ncf file.  
SCO Open Server 5 Driver Installation  
The ISI driver for SCO Open Server 5 is shipped on CD-ROM (FAT file  
system) and can also be downloaded from the Multi-Tech web site. In  
both cases, the driver files are compressed (“tarred”). Users installing  
from the CD-ROM should begin at “To install from CD-ROM” directly  
below. Users installing from a floppy disk should skip down to “To  
install driver from floppy disk” later in this section. The filename of the  
SCO5 driver in its tarred form is isisco.tar.  
This present installation section is task-oriented with minimal  
explanation of procedural steps. The section Multi-Tech Installation  
Script, which immediately follows this section, presents additional  
details to aid in installation.  
To install from CD-ROM:  
# mount -r /dev/cd0 /mnt  
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# cd /mnt  
# cd servcard/drivers/sco50x  
#cp isisco.tar /  
# cd <ENTER>  
To format a floppy disk for SCO5:  
1. At the Unix prompt, run the scosh program.  
2.SelectManager.  
3.SelectArchive.  
4.SelectFormat.  
5. Make sure that Device is pointed to the floppy drive.  
6.SelectContinue.  
To untar the driver file and copy files onto floppy disk:  
1. Make a temporary directory for the ISI driver files..  
# mkdir /isi  
2. Copy the tarred isi driver file into the temporary directory.  
# cp sco50x.tar /isi  
3. Untar this file and put its contents into the temporary directory.  
# cd /isi  
# tar xf sco50x.tar  
4. Copy the untarred (inflated or non-compressed) files to a floppy disk  
# cd /isi/unifiedinstimg  
#scosh  
-SelectManager.  
-SelectArchive.  
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-SelectCreate.  
- Press space bar to highlight tmp/ and usr/ directories.  
- Press ENTER to copy.  
- Make sure Device is pointed to the floppy disk.  
- Make sure that the “Type” is cpio.  
-SelectContinue.  
5. To verify that the files have been copied onto the floppy disk, use  
these commands:  
# scosh  
-SelectManager.  
-SelectArchive.  
- Select List.  
- Make sure Device is pointed to the floppy disk.  
- Select Continue.  
To install driver from floppy disk  
(Users starting with the untarred SCO5 driver on a floppy disk can  
begin the installation here).  
1. Run the custom utility.  
2.SelectSoftware.  
3.SelectInstallNew.  
4 Highlight driver file from local host and select Continue.  
5. Select as the Media Device “Floppy Disk Drive.”  
6.SelectContinue.  
7. Highlight “Multi-Tech ISA/PCI ...” and select Install.  
8. Enter Y (yes) to continue installing the ISI driver.  
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9. As many as four ISI cards can be installed in the server. Type  
0. Because the ISI460x-PCI card has a PCI bus, SCO can detect how  
many ISI cards are present. (For ISA-bus cards, the number of cards, 1,  
2, 3, or 4, must be specified overtly.)  
For further details see MultiTech Installation Script step 1.  
10. Type the number of pseudo-devices to be created.  
For the ISI4604-PCI, type4.  
For the ISI4608-PCI, type8.  
For further details see MultiTech Installation Script step 2.  
11. Type Y(yes) to accept the prefix for tty ports. For further details  
see MultiTech Installation Script step 3.  
12. Type Y(yes) to confirm the selection. For further details see  
MultiTech Installation Script step 4.  
13. After the driver is installed, press ENTER to continue. For further  
details see MultiTech Installation Script step 4(last paragraph) and  
step 5.  
14. Exit the custom utility. For further details see MultiTech  
Installation Script step 6.  
15. Remove the floppy disk and reboot your computer. For further  
details see MultiTech Installation Script step 7.  
MultiTech Installation Script  
The Multi-Tech Installation Script for SCO Open Server 5 systems  
requests information about how many boards you want to install,  
designations for communication ports and printer ports, and how many  
pseudo devices you want to create for Multi_View utility. Based on  
this information, the appropriate driver files will be installed and linked  
with your system’s kernel.  
1. This text appears on the screen:  
You can install up to 4 ISA/PCI cards in a  
system. The PCI cards will be autodetected  
on bootup. Enter the number of ISA cards you  
want to install and configure on your system  
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(0-4):  
Select 0 if your computer has a PCI bus. This tells the SCO  
operating system to autodetect the ISI cards.  
2. The following text appears on the screen:  
Multi_View is a utility which will allow you  
to have multiple sessions on terminals that  
have multiple pages of physical memory. In  
order for this utility to work with  
MultiTech’s serial cards, pseudo devices  
have to be created in your /dev directory.  
These devices are system-wide resources.  
Enter the number of pseudo-devices to be  
created for the use of Multi_View utility  
(1 - 256).  
TheMulti_Viewutilityinitializesthemultiple-pagecapabilityof  
terminals with multiple pages of memory. The number specified  
here is the total number of devices (between 1 and 256) available to  
all Multi-Tech terminals and it’s the number of pseudo devices  
available to the Multi_View utility.  
Specify 4pseudo devices for each ISI4604-PCI card installed;  
specify 8for each ISI4608-PCI card installed.  
For example, if the computer contains three ISI4608-PCI cards, you  
would enter 24.  
You must initialize the ports separately using the enable command  
(for example, enable ttyl1a).  
3. This text appears on the screen and relates to the “/dev” directory.  
This script also creates the devices in your  
system to communicate with the ports of  
ISICOM. The default prefix for the tty  
ports is ttyl. The default prefix for the  
printer is prnl. Is this acceptable? (y/n/  
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q).  
For most users, it’s best to select y, which entails accepting the  
default values. Then proceed to step 4.  
Details for use of non-default port/printer values. The /dev  
directory holds device-information files used by the kernel to  
access the hardware. When you add an ISI card, you must give  
the ISI ports unique names so they do not conflict with existing  
ports or with other devices known to your system. If a device  
name has already been assigned to an existing device and the  
operator assigns that name to a new device, then the existing  
device will be deleted when the ISI port using its name is created.  
a. To use a non-default base name, type Nand then enter a  
basename having less than five characters. The base name you  
select will be used for all ports on each card you install. ISI port  
designations will have this form:  
[basename prefix][board number][port letter].  
basename: Length is one to four characters.  
board number: Values will be 1, 2, 3, or 4, depending on  
how many ISI cards are installed in your  
computer.  
port letter: For ISI4604-PCI, use letters A through D for  
modems. For ISI4608-PCI, use letters A through H for modems.  
(For terminal control devices, use lower-case letters as port  
identifiers.)  
Device basename selected: _________________  
b. After you select a device basename, you are prompted for a printer  
base name. This prefix identifies each port that supports a terminal  
with a printer attached to its auxiliary port (for transparent  
printing). Specify a unique printer base name (printer parameters  
are outlined in the Multi_Setup Utility section in this manual ).  
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Printer base name selected: _________________  
When you have specified the device base name and the printer base  
name, press ENTER to continue.  
4. The confirmation screen lists the values you have selected. The  
following text appears on the screen (default values are shown):  
You have chosen the following setup  
The tty prefix is ttyl.  
The printer prefix is prnl.  
Number of Multi_View pseudo devices  
[user-specified number].  
If these values are correct, type Yand the installation process will  
continue. If there is an error in any of the values displayed, type N  
and the first screen displays. Then re-enter the information for  
each card.  
When you accept the confirmation list (by typing Y), a series of  
messages displays while the driver is being installed and the kernel  
rebuilt. After the terminals have been added to the Terminal  
Control database, and when the display says “Press  
<Enter> to continue:”, then press ENTER. When  
Installation complete displays, press ENTER  
again.  
5. Select Host and press ENTER . Remove the diskette from the  
drive.  
6. Select Exit and press ENTER .  
7. To reboot the system (required), enter the following commands:  
Type shutdown -g0-y and press ENTER  
OR  
Type init 6and press ENTER .  
Driver installation for the ISIHP card now is complete.  
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Activating Ports in SCO Open Server 5  
SCO Open Server 5 provides a device database that monitors the  
activity of serial ports through which users can log onto the host. If  
your ISI ports are used by terminals (e.g., to allow users to log onto  
your host), you must create an entry in the system’s device database  
that furnishes specific information for the terminals that will be used on  
each ISI port. The database is referenced each time a user attempts to  
log in. If there is no database entry for a particular terminal, access to  
the host is denied.  
1. Turn on your system and verify that the firmware for each ISIHP  
loads successfully. If the firmware for a given ISI460x-PCI card  
does not load, none of its ports will be accessible. (If this happens,  
see Multi-Tech’s Administrative Utility section in this manual.)  
2. Type the complete name of the first device you want to create in  
usr/lib/uucp/Devices. Substitute the specific base name, board  
number, and port letter for the generic parameters in the expression  
ttylbx. Use a lower-case xvalue for local DTE (terminal)  
support and an upper case Xvalue for modem control for each  
port you want to enable. Example: ttyl2Adenotes the second  
ISI card (2) and the first port on that card (A). The port status can  
be altered later, but one setting must be selected at this time. The  
ACU line would read as follows:  
ACU ttylbX - 9600dialer name. Replace b, X and  
dialer-name with appropriate values.  
3. Repeat this process for each port on each board you have  
installed. Record the setting you select for each port.  
4. Using device names created in the previous section, type the  
following command for each port you want to activate: enable  
ttylbx  
5. Repeat this command for each port you want to activate, using the  
lower case letter for local terminal use or upper case for modem  
control.  
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Note: Only one of the options (e.g., modem control or local  
terminal access) should be enabled for any port at one time. For  
example, you cannot enable ttyl1a and then enable ttyl1A.  
To change the status of a port, disable the current status  
(disable ttyl1a) and then enable it for the desired status  
(enable ttyl1A).  
Removing the Driver (SCO Open Server 5)  
To remove the Multi-Tech Serial Card Driver, enter the configuration  
utility (e.g., custom for SCO Open Server 5) and follow instructions to  
remove the entire driver and rebuild the kernel without the ISI driver. If  
it is necessary to reinstall the driver due to I/O address or IRQ overlap,  
remove the driver first.  
Note: Remove the driver before permanently removing the ISI card from the  
computer.  
Linux Driver for Multi-Tech ISI460x-PCI Server Cards  
LINUX: Pre-Installation Issues  
When unpacking the Linux driver, there are two choices, one driver for  
the2.0.xkernel(atthiswriting, itisfilenameL300_20X.TAR), andone  
driver that works for both the 2.2.x kernel and the 2.4.x kernel (at this  
writing,itisfilenameL305_22X_24X.TAR). Beabsolutelypositive  
about which kernel you have! Note that updated driver files may be  
issued from time to time.  
The 'make' utility, GNU C compiler, and the kernel sources need to be  
installed on your system. If any of these are missing, the compilation  
will fail. Most later Linux OSs install these elements automatically .  
LINUX: Copying the driver from the media  
The Linux drivers (for 2.0 and 2.2/2.4 kernels) are shipped in  
compressed (‘tarred’) form on a CD-ROM formatted with the FAT file  
system. In some cases, users may download Linux ISI drivers from the  
MultiTech web site onto diskette (in ext2 format). We present  
instructions for both situations below.  
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LINUX: Copying and untarring the driver from CD-ROM  
1. Mount the CD-ROM using this command:  
mount /mnt/cdrom  
2. Change directory  
cd /mnt/cdrom  
3. List the files on the CD-ROM and locate the directory for the kernel  
in use (2.0 or 2.2/2.4), using this command  
ls  
4. Untar the appropriate Linux driver using this command:  
> tar vxf {filename}/tmp  
Atthiswriting, thefilenamewillbeeitherL300_20X.TARor  
L305_22X_24X.TAR.  
LINUX: Copying and untarring the driver from a floppy  
The ISI driver .tar file can be copied from a DOS formatted floppy using  
the 'mcopy' command if the 'mtools' have been installed. Issue 'mcopy  
a:isilinux.tar <destination folder>' to copy the isilinux.tar ( or current  
driver name) file to the destination folder. As an alternative, the floppy  
can be manually mounted and the file copied to the required  
destination folder.  
NOTE: To read from a DOS formatted floppy, a kernel with support for the  
FAT file system (either statically linked in the kernel or as modules) is  
required.  
Steps for copying the driver from a floppy:  
1. Linux floppy disks are in ext2 format.  
2. Insert Linux driver in drive A: and mount floppy drive.  
> mount /dev/fd0  
> mount -t ext2 /dev/fd0 /mnt/floppy  
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3. Copy files from floppy to a temporary directory on hard drive.  
> mkdir /isi  
> cd /isi  
> cp /mnt/floppy/kernel_2.2.x/* /isi  
After you have copied the installation tar file to a folder, use the  
command 'tar xvf isilinux.tar' to untar (unzip or de-compress) the  
installation files in that folder.  
LINUX: Driver installation and loading  
Execute the 'Install' script to build the driver and to copy the driver and  
firmware files to the required folder.  
> cd /isi  
> ./Install  
For ISI460x-PCI cards, which are equipped with the PCI-type bus,  
simply press ENTER when asked for addresses and IRQs. The  
installation creates the script file 'ISICOMStart' in the destination  
folder. 'ISICOMStart' automates the loading process for the driver and  
firmware.  
To view busy I/O address space on your system, enter  
cat/proc/ioports  
To view busy IRQs, enter:  
cat /proc/interrupts  
You must load the driver before you can load the firmware. You can  
load the driver manually using the 'insmod' utility. For ISI cards with  
the ISA bus, the I/O base address and the IRQ required by the card  
also need to be passed as parameters to insmod (this does not apply to  
ISI460x-PCI cards, which are equipped with the PCI-type bus).  
insmod isicom io=card1, ... card4 irq=card1,  
... card4  
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The ISI460x-PCI cards and their configurations will be auto-detected by  
the driver.  
You can manually load the firmware into all of the installed ISI cards  
simultaneously by executing the 'frmld' utility in the installation folder.  
The firmware to all the installed cards can be manually loaded by  
executing the 'firmld' utility in the installation folder. This utility  
requires the firmware files (.bin) to be located in the /usr/local/ISICOM/  
folder.  
LINUX: Setting the baud rate  
The 'stty' utility can be used to set the baud rate of a particular port.  
For example, to set the baud rate of the first port on the first card  
(ttyM1a) to 38400 bps, execute 'stty 38400 < /dev/ttyM1a'.  
The current baud rate can be viewed by executing 'stty < /dev/  
ttyM1a'.  
LINUX: Verifying the ports  
Terminal utilities like 'minicom' can be used to verify the ports, 'talk'  
to the modem, and dial out.  
To configure 'minicom' for a particular port, run it with the '-s'  
option. In the 'serial port setup' menu option, set the serial device to  
the required ISI port device (for example, '/dev/ttyM1a' for the first  
port on the first card). Save the configuration for a particular port  
using the 'save setup as' menu option as, for example, '1a' for the port /  
dev/ttyM1a. To connect to the port /dev/ttyM1a using minicom the  
next time, 'minicom 1a' needs to be executed.  
LINUX: TTY Devices Created by the Drivers:  
Device files corresponding to ports on the ISI card are created in  
the /dev folder. Use ttyMxy for normal ports and cumxy for  
corresponding callout ports. Normal ports (ttyM) are configured for  
dial-in connections. Callout ports (cum) are used for dial-out  
connections.  
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In these expressions (ttyMxyand cumxy), the letter xis the  
card number (1-4), and yis the port designator (a, b, c, ...).  
The ISI Linux driver creates the following TTY devices in /dev  
directory:  
- /dev/ttyM1aTO /dev/ttyM1pfor the first ISI card  
- /dev/ttyM2aTO /dev/ttyM2pfor the second ISI card  
- /dev/ttyM3aTO /dev/ttyM3pfor the third ISI card  
- /dev/ttyM4aTO /dev/ttyM4pfor the fourth ISI card  
For 4-port cards, it uses the following:  
- /dev/ttyM1aTO /dev/ttyM1dfor the first ISI card  
- /dev/ttyM2aTO /dev/ttyM2dfor the second ISI card  
- /dev/ttyM3aTO /dev/ttyM3dfor the third ISI card  
- /dev/ttyM4aTO /dev/ttyM4dfor the fourth ISI card  
For 8-port cards, it uses the following:  
- /dev/ttyM1aTO /dev/ttyM1hfor the first ISI card  
- /dev/ttyM2aTO /dev/ttyM2hfor the second ISI card  
- /dev/ttyM3aTO /dev/ttyM3hfor the third ISI card  
- /dev/ttyM4aTO /dev/ttyM4hfor the fourth ISI card  
Devices mapped for ISI460x-PCI Cards :  
FortheISI4604-PCI:  
- /dev/ttyM1ato /dev/ttyM1dfor modem ports.  
For the ISI4608-PCI:  
- /dev/ttyM1ato /dev/ttyM1hfor modem ports.  
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LINUX -- Dial-in configuration:  
To configure a particular port for dial-in, utilities like 'mgetty' need to be  
installed on the system. If, for example, the port /dev/ttyM2c needs to  
be configured for a remote-access dial-in connection, an entry of the  
form 'M2c:12345:respawn:/sbin/mgetty ttyM2c' needs to  
be added in the /etc/inittab file. After you have made the change,  
execute 'init q' so that the 'init' process re-reads the inittab file and  
spawns the mgetty process to wait for an incoming connection. Users  
can then dial in, use their user names and passwords to log in, and  
access their accounts on the machine.  
To disable dial-in access on a particular port, change the entry in the /  
etc/inittab file to 'M2c:12345:off:/sbin/mgetty ttyM2c'or  
just comment-out that entry by prefixing a '#' to the entry on the line.  
LINUX -- PPP setup:  
The 'PPP-HOWTO' (a document that is available as a part of the  
'HOWTO' documentation on most of the distributions under /usr/doc/  
HOWTO) explains in detail the procedure for configuring a Linux  
machine as a PPP server. This information is also available at  
The documentation in the PPP-HOWTO is directly applicable to ISI  
ports.  
Note: A base I/O address of 0, e.g., ISIBaseX=oxo, or omission of these  
parameters for any card X, disables that particular card.  
Miscellaneous:  
Device files corresponding to ports on the ISI460x-PCI cards are created in  
the /dev folder. Use ttyMxy for normal ports and cumxy for  
corresponding callout ports. The letter xis the card number (1–4), and y  
is the port number, (a–p) for 16-port cards.  
Normal ports (ttyM) are configured for dial-in connections. Callout  
ports (cum) are used for dial-out connections.  
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To view busy I/O address space on your system, enter:  
cat /proc/ioports  
To view busy IRQs, enter:  
cat /proc/interrupts  
To load the driver manually, use insmod.  
Example: To load two ISI cards configured with base I/O addresses 0x210  
and 0x200 and IRQs 5 and 10, enter the following in the destination folder:  
insmod isicom  
ISIBase1=0x210  
Irq1=5  
ISIBase2=0x200  
Irq2=10  
To remove the driver manually, enter rmmod isicom. This removes  
the driver only if no ISI ports are in use.  
Removing the ISI Driver (Linux)  
1. Type cd /usr/local. Press ENTER.  
2. Type rm -r ISICOM. Press ENTER.  
3. This will remove driver for all ISI460x-PCI cards in that Linux server.  
4. Remove the isictl file by typing “rm isictl” in the /dev directory.  
5. Remove all devices that start with ttyM1x, ttyM2x, ttyM3x and ttyM4x  
in the /dev directory.  
rm ttyM1*”  
rm ttyM2*”  
rm ttyM3*”  
rm ttyM4*”  
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ISI4608-PCIUserGuide  
52  
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Chap 4: Warranty, Service, & Tech Support  
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ISI4608-PCIUserGuide  
Warranty, Service & Tech Support  
Limited Warranty  
Multi-Tech Systems, Inc., (hereafter “MTS”) warrants that its products  
will be free from defects in material or workmanship for a period of two,  
five, or ten years (depending on model) from date of purchase, or if  
proof of purchase is not provided, two, five, or ten years (depending  
on model) from date of shipment.  
MTSMAKESNOOTHERWARRANTY,EXPRESSORIMPLIED,  
ANDALLIMPLIEDWARRANTIESOFMERCHANTABILITYAND  
FITNESSFORAPARTICULARPURPOSEAREHEREBY  
DISCLAIMED.  
This warranty does not apply to any products which have been  
damaged by lightning storms, water, or power surges or which have  
been neglected, altered, abused, used for a purpose other than the one  
for which they were manufactured, repaired by Customer or any party  
without MTS’s written authorization, or used in any manner  
inconsistent with MTS’s instructions.  
MTS’s entire obligation under this warranty shall be limited (at MTS’s  
option) to repair or replacement of any products which prove to be  
defective within the warranty period or, at MTS’s option, issuance of a  
refund of the purchase price. Defective products must be returned by  
Customer to MTS’s factory — transportation prepaid.  
MTSWILLNOTBELIABLEFORCONSEQUENTIALDAMAGES,  
ANDUNDERNOCIRCUMSTANCESWILLITSLIABILITYEXCEED  
THEPRICEFORDEFECTIVEPRODUCTS.  
Addendum for North American Products  
In the event that service is required, products may be shipped, freight  
prepaid, to our Mounds View, Minnesota, factory (Multi-Tech  
Systems, Inc., 2205 Woodale Drive, Mounds View, MN 55112, Attn:  
Repairs, Serial #_____). A Returned Materials Authorization (RMA) is  
not required. Return shipping charges (surface) will be paid by MTS.  
Please include, inside the shipping box, a description of the problem, a  
return shipping address (must have street address, not P.O. Box), a  
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Chapter 4Service, Warranty, and Tech Support  
telephone number, and if the product is out of warranty, a check or  
purchase order for repair charges.  
Extended two-year overnight replacement agreements are available for  
selected products. Please refer to our Overnight Replacement  
Agreement for details on rates and coverages.  
Please direct your questions regarding technical matters, product  
configuration, verification that the product is defective, etc., to our  
TechnicalSupportdepartmentat1-800-972-2439. Pleasedirectyour  
questions regarding repair expediting, receiving, shipping, billing, etc.,  
toourRepairAccountingdepartmentat(800)328-9717or(763)717-  
5631.  
Repairs for damages caused by lightning storms, water, power surges,  
incorrect installation, physical abuse, or user-caused damages are  
billed on a time-plus-materials basis.  
Addendum for International Products  
Distributors should contact Amex, Inc., for information about the  
repairs for your Multi-Tech product.  
Amex,Inc.  
2724SummerStreetNE  
Minneapolis,MN55413U.S.A.  
Tel:+(612)331-3251  
Fax:+(612)331-3180  
Please direct your questions regarding technical matters, product  
configuration, verification that the product is defective, etc., to our  
Technical Support department nearest you. When calling the U.S.,  
please direct your questions regarding repair expediting, receiving,  
shipping, billing, etc., to our Repair Accounting department at +(763)  
717-5631 in the U.S.A., or a nearby Multi-Tech office which is listed on  
the “Multi-Tech Corporate Offices” sheet in this International  
Distributor Resource Kit.  
Repairs for damages caused by lightning storms, water, power surges,  
incorrect installation, physical abuse, or user-caused damages are  
billed on a time-plus-materials basis.  
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ISI4608-PCIUserGuide  
Out of Warranty Repair Cost Charts  
See the Multi-Tech web site for current repair rates.  
Upgrades and Product Support via Internet  
You can access updated versions of firmware, drivers, flash utility  
programs and other software-related support for ISI4608-PCI or  
ISI4604-PCI server cards via the MultiTech web site and/or the  
MultiTech FTP site.  
www.multitech.com. Go to Support page. Drivers, software, and  
firmware are available here. Follow links for manuals,  
replacements, our warranty, and access to our FTP site.  
ftp://ftp.multitech.com. ISI Cards have their own directory.  
Technical Support  
Multi-Tech has an excellent technical support staff available to help  
you get the most out of your Multi-Tech product. If you have any  
questions about the operation of this product, call Technical Support  
at (800) 972-2439. Model and serial numbers are located on the Multi-  
Tech label on the component side of the ISI460x-PCI. To display the  
firmware version, type ATI1 in terminal mode. Software versions are  
printed on the diskette labels. Before calling Technical Support, note  
the status of your equipment, including screen messages, diagnostic  
test results, problems with a specific application, etc.  
Send the ISI4608-PCI to this address:  
MULTI-TECHSYSTEMS,INC.  
2205WOODALEDRIVE  
MOUNDSVIEW,MINNESOTA55112  
ATTN:SERVICEORREPAIRS  
56  
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Chapter 4Service, Warranty, and Tech Support  
Recording ISI460x-PCI Information  
Please fill in the following information on your Multi-Tech product.  
This will help tech support in answering your questions.  
Serial No.: _______________________________________  
Firmware Version: _________________________________  
Driver Version: ____________________________________  
Operating System: _________________________________  
COM Port #: ______________________________________  
Please note the status of your ISI4608-PCI before calling tech support  
(e.g., screen messages, diagnostic test results, problems with a specific  
application,etc.).  
Software User License Agreement  
The ISI drivers and firmware are licensed by Multi-Tech Systems, Inc.  
to the original end-user purchaser of the product, hereafter referred to  
as Licensee. The License includes the distribution diskette or CD-  
ROM, other accompanying programs, and the documentation.  
The ISI drivers and firmware, hereafter referred to as Software, consists  
of the computer program files included on the original distribution  
diskette.  
Licensee agrees that by purchase and/or use of the Software, he  
hereby accepts and agrees to the terms of this License Agreement.  
In consideration of mutual covenants contained herein, and other good  
and valuable considerations, the receipt and sufficiency of which is  
acknowledged, Multi-Tech Systems, Inc. does hereby grant to the  
Licensee a non-transferrable and nonexclusive license to use the  
Software and accompanying documentation on the following  
conditions and terms:  
The software is furnished to the Licensee for execution and use on a  
single computer system only and may be copied (with the inclusion of  
the Multi-Tech Systems, Inc. copyright notice) only for use on that  
computer system.  
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ISI4608-PCIUserGuide  
The Licensee hereby agrees not to provide or otherwise make available  
any portion of this software in any form to any third party without the  
prior express written approval of Multi-Tech Systems, Inc.  
Licensee is hereby informed that this Software contains confidential,  
proprietary, and valuable trade secrets developed by or licensed to  
Multi-Tech Systems, Inc. and agrees that sole ownership shall remain  
with Multi-Tech Systems, Inc.  
The Software is copyrighted. Except as provided herein, the Software  
and documentation supplied under this agreement may not be copied,  
reproduced, published, licensed, sublicensed, distributed, transferred,  
or made available in any form, in whole or in part, to others, without  
expressed written permission of Multi-Tech Systems, Inc. Copies of the  
Software may be made to replace worn or deteriorated copies for  
archive or backup procedures.  
Licensee agrees to implement sufficient security measures to protect  
Multi-Tech Systems’, Inc. proprietary interests and not to allow the  
use, copying or transfer by any means, other than in accordance with  
this agreement.  
Licensee agrees that any breach of this agreement will be damaging to  
Multi-Tech Systems, Inc.  
Licensee agrees that all warranties, implied or otherwise, with regard to  
this Software, including all warranties of merchantability and fitness for  
any particular purpose are expressly waived, and no liability shall  
extend to any damages, including consequential damages, whether  
known to Multi-Tech Systems, Inc. It is hereby expressly agreed that  
Licensee’s remedy is limited to replacement or refund of the license fee,  
at the option of Multi-Tech Systems, Inc. for defective distribution  
media. There is no warranty for misused materials.  
Neither this Software nor the accompanying documentation may be  
modified or translated without the written permission of Multi-Tech  
Systems, Inc.  
This agreement shall be governed by the laws of the State of  
Minnesota. The terms and conditions of this agreement shall prevail  
regardless of the terms of any other submitted by the Licensee. This  
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Chapter 4Service, Warranty, and Tech Support  
agreement supersedes any proposal or prior agreement. Licensee  
further agrees that this License Agreement is the complete and  
exclusive Statement of Agreement, and supersedes oral, written, or any  
other communications between Multi-Tech Systems, Inc. and Licensee  
relating to the subject matter of this agreement is not assignable  
without written permission of an authorized agent of Multi-Tech  
Systems, Inc.  
On-Line Warranty Registration  
If you want to register your ISI card on-line, you can do so at the  
following address:  
About the Internet  
Multi-Tech's Internet presence includes a Web site and an FTP site:  
59  
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60  
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Appendices  
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ISI4608-PCIUserGuide  
Appendix A—  
Crossover Cable Wiring Diagrams  
The following wiring diagrams illustrate the types of cables that should  
be used to make the connection between specific devices and the  
ISI4608-PCI card. The ports on each card are wired according to the  
RS232 standard for data terminal equipment (DTE) that implements a  
male connector.  
If you have an ISI4608-PCI, the 8-port fan-out cable has eight 25-pin  
male connectors (shown in Figure A-1).  
Figure A–1. DTE-type 25-pin, male D-style connector  
25-pin ISI connector  
25-pin DCE device  
Figure A–2. DB25-to-DB25 straight patch cable  
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Appendices  
25-pin ISI connector  
25-pin DTE device  
Figure A–3. DB25-to-DB25 crossover cable  
63  
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ISI4608-PCIUserGuide  
Appendix BRegulatory Information  
Note: This equipment has been tested and found to comply with the  
limits for a Class B digital device, pursant to Part 15 of the FCC rules.  
These limits are designed to provide reasonable protection against  
harmful interference when the equipment is operated in a residential  
installation. This equipment generates, uses, and can radiate radio  
frequency energy, and if not installed and used in accordancae with  
the instruction manual, may cause harmful interference to radio  
communications. However, there is no guarantee that interference will  
not occur in a particular installation. If this equipment does cause  
harmful interference to radio or television reception, which can be  
determined by turning the equipment off and on, the user is  
encouraged to try to correct the intereference by one or more of the  
followingmeasures:  
• Reorient or relocate the receiving antenna.  
• Increase the separation between the equipment and receiver.  
• Connect the equipment into an outlet on a circuit different from  
that of which the receiver is connected.  
• Consult the dealer or an experienced radio/TV technician for help.  
Warning: Changes or modifications to this unit, not expressly  
approved by the party responsible for compliance, could void the  
user’s authority to operate this equipment.  
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Appendices  
EMC, Safety, and R&TTE Directive Compliance  
The CE mark is affixed to the enclosed MultiTech product to confirm  
compliancewiththefollowingEuropeanCommunityDirectives:  
CouncilDirective89/336/EECof3May1989ontheapproximationof  
the laws of Member States relating to electromagnetic compatibility;  
and  
CouncilDirective73/23/EECof19February1973ontheharmonization  
of the laws of Member States relating to electrical equipment designed  
for use within certain voltage limits;  
both amended by  
Council Directive 1999/5/EC of 9 March 1999 on radio equipment and  
telecommunications terminal equipment and the mutual recognition of  
theirconformity.  
65  
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ISI4608-PCIUserGuide  
66  
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Index  
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ISI4608-PCIUserGuide  
I
Index  
I/O address  
and ISI460x-PCI cards 30  
in Linux 50  
A
installation  
activating ports  
in SCO Open Server 5 43  
software/drivers  
activating ports in SCO 44  
B
in Linux 47  
base I/O address  
baud rates  
bus types  
9
in SCO Open Server 5 37  
in Windows NT 26  
Netware 35  
8
8
Windows 2000 17  
Windows 95/98/Me 31  
installation, ISI Management Soft-  
ware 24  
installation, ISI460x-PCI driver  
in Linux 47  
in Netware 37  
in SCO 37  
in Windows 2000 17  
in Windows 95/98/Me 31  
in Windows NT 26  
installing  
C
cables  
8
crossover 13, 62  
octopus 13  
wiring diagrams 62  
CE mark 65  
computer requirements  
configuration  
8
ports  
in Netware 37  
connector  
DB78S female 13  
hardware 12  
software 16  
connectors  
8
interrupt request (IRQ)  
IRQ  
IRQ values  
and ISI460x cards 30  
in Linux 51  
in Netware 36  
ISI Management Software  
installation 24  
ISI460x-PCI  
9
D
9
DB78S female connector 13  
dimensions  
8
E
electrical specifications  
enabling ports in SCO 44  
environmental specifications  
8
8
applications  
introduction to  
product description  
ISI460x-PCI install  
in Linux 47  
8
H
6
hardware installation 12  
6
in Netware 36  
in SCO 37  
68  
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Index  
in Windows 2000 17  
in Windows 95/98/Me 31  
in Windows NT 26  
SCO 45  
Windows 2000 26  
Windows 95/98/Me 35  
Windows NT 29  
K
S
kernel versions, Linux 45  
safety warnings 12  
SCO driver installation  
detailed form 40  
from CD-ROM 37  
from diskette 39  
terse form 37, 39  
SCO Open Server 5  
install in 37  
L
Linux, install in 45  
M
manual  
how to use  
7
O
serial interface  
software installation 16  
software user licence agreement 57  
specifications  
base I/O address  
8
octopus cable 16  
on-line warranty registration 59  
8
9
P
baud rates  
bus type  
8
8
port activation  
SCO 43  
port allocation  
Linux 48  
cables  
8
computer requirements  
8
connectors  
dimensions  
electrical  
8
8
Netware 37  
SCO 41  
Windows 2000 21  
Windows 95/98/Me 34  
Windows NT 28  
8
environmental  
interrupt request (IRQ)  
8
9
physical  
power  
8
power  
PPP, info for Linux 50  
product description  
9
9
serial interface  
temperature  
8
6
9
warranty  
super user 16  
9
R
recording ISI4608-PCI information 57  
removing  
T
software/driver  
technical specifications  
technical support 56  
temperature  
8
Linux 51  
Netware 37  
9
69  
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U
uninstall ISI driver  
Linux 51  
Netware 37  
SCO 45  
Windows 2000 26  
Windows 95/98/Me 35  
Windows NT 29  
W
warranty  
9
on-line registration 59  
Windows 2000  
ISI460x-PCI install 17  
uninstall driver 26  
Windows 95/98/Me  
ISI460x-PCI install 31  
uninstall driver 35  
Windows NT  
ISI460x-PCI install 26  
uninstall driver 29  
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