Operating instructions
for Washing machine
W 1914
en - GB
To avoid the risk of accidents or
damage to the machine it is
essential to read these instructions
before it is installed and used for the
first time.
M.-Nr. 09 492 700
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Contents
Caring for our environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Warning and Safety instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Operating the washing machine. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Control panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Before using for the first time. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Washing environmentally and economically . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Energy and water consumption . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Detergent . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
How to wash correctly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Extra quiet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Spinning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Final spin speed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Programme chart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Extras . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Garment care label symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Programme sequence . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Changing the programme sequence . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Cancelling a programme . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Interrupting a programme . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Making changes to a programme . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Adding or removing laundry after a programme has started . . . . . . . . . . . . . . . . 31
Safety lock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
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Contents
Detergent . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
The correct detergent . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Water softener . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Washing with several components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Fabric conditioners and liquid starch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Colour run and dye removers/dyes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Cleaning and care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Cleaning the drum (Hygiene info) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
External casing and fascia panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Cleaning the detergent dispenser drawer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Cleaning the water inlet filters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Problem solving guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
The programme does not start . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
The following fault messages appear in the display and the programme stops. . 40
The following fault messages appear in the display at the end of the programme . . 41
General problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
An unsatisfactory wash result . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
The drum door does not open when you press the Door button. . . . . . . . . . . . . . 44
Opening the drum door in the event of a blocked drain outlet
and/or power failure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Blocked drain outlet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
After sales service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Future updates (PC) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Guarantee. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Optional spare parts and accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Installation and connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Front view. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Rear view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Installation surface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Transporting the washing machine to its installation site . . . . . . . . . . . . . . . . . 50
Removing the transit bars . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Re-fitting the transit bars . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
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Contents
Levelling the machine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Screwing out and adjusting the feet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Building under a worktop . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Washer-dryer stack. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
The Miele water protection system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Connection to the water supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Connection to the drainage system. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Electrical connection U.K. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Consumption data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Notes for test institutes: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Technical data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Programmable functions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
To access programmable functions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
To select a programmable function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
To alter a programmable function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
To come out of programmable functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Language ! . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Water plus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Gentle action . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Suds cooling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Code . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Temperature unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Buzzer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Keypad tone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Brightness . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Contrast . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Standby display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Anti-crease. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Optional accessories. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
CareCollection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
5
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Warning and Safety instructions
This washing machine conforms to current safety requirements.
Inappropriate use can, however, lead to personal injury and
damage to property.
To avoid the risk of accidents and damage to the washing
machine, please read these instructions carefully before using it
for the first time. They contain important information on its
installation, safety, use and maintenance.
Keep these instructions in a safe place and ensure that new users
are familiar with the content. Pass them on to any future owner.
Correct application
This washing machine is not designed for commercial use. It is
~
intended for use in domestic households and in similar working and
residential environments.
The washing machine is not intended for outdoor use.
~
It must only be used as a domestic appliance to wash items
~
which are specified by the manufacturer as being washable on the
care label.
Any other usage is not supported by the manufacturer and could be
dangerous. Miele cannot be held liable for damage resulting from
incorrect or improper use or operation of the washing machine.
The washing machine can only be used by people with reduced
~
physical, sensory or mental capabilities, or lack of experience and
knowledge, if they are supervised whilst using it or have been shown
how to use it in a safe way and understand the hazards involved.
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Warning and Safety instructions
Safety with children
Children 8 years and older may use, clean or maintain the
~
washing machine without supervision only if they have been shown
how to do so in a safe way and understand the hazards involved.
Children under 8 years of age must be kept away from the
~
machine unless they are constantly supervised.
The washing machine is not a toy! To prevent the risk of injury, do
~
not allow children to play with it or near it, or to play with the
controls.
For machines with a 'porthole' door, remember that the porthole
~
glass will be hot when washing at high temperatures
Do not let children touch it.
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Warning and Safety instructions
Technical safety
Before setting up the washing machine, check it for any externally
~
visible damage.
Do not install or use a damaged washing machine.
Before connecting the washing machine, ensure that the
~
connection data on the data plate (voltage and frequency) match
the mains electricity supply. If in any doubt, consult a qualified
electrician.
The electrical safety of this washing machine can only be
~
guaranteed when correctly earthed. It is most important that this
basic safety requirement is observed and regularly tested, and
where there is any doubt the household wiring system should be
inspected by a qualified electrician. The manufacturer cannot be
held liable for the consequences of an inadequate earthing system
(e.g. electric shock).
Do not connect the washing machine to the mains electricity
~
supply by an extension lead. Extension leads do not guarantee the
required safety of the machine (e.g. danger of overheating).
Faulty components must only be replaced by genuine Miele
~
original spare parts. Only when these parts are fitted can the safety
standards of the machine be guaranteed.
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Warning and Safety instructions
Unauthorised repairs could result in unforeseen dangers for the
~
user, for which Miele cannot accept liability. Repairs should only be
undertaken by a Miele approved service technician.
If the connection cable is faulty it must only be replaced by a
~
Miele approved service technician to protect the user from danger.
The machine must be isolated from the electricity supply in the
~
event of a fault and during installation, maintenance and repair work.
The Miele "Water protection system" protects from water damage
~
provided the following conditions have been met:
– the machine is correctly plumbed in and connected to the
electricity supply.
– if a fault has been identified, the machine must be examined by a
competent person before further use, and repaired if necessary.
In areas which may be subject to infestation by cockroaches or
~
other vermin, pay particular attention to keeping the machine and its
surroundings in a clean condition at all times. Any damage which
may be caused by cockroaches or other vermin will not be covered
by the guarantee.
This machine must not be used in a non-stationary location (e.g.
~
on a ship).
Do not make any alterations to the washing machine, unless
~
authorised to do so by Miele.
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Warning and Safety instructions
Correct use
Do not install your washing machine in rooms where temperatures
~
below freezing may occur. Frozen hoses may burst or split. The
reliability of the electronic control unit may be impaired at
temperatures below freezing point.
Before using the washing machine for the first time, check that
~
the transit bars at the rear of the machine have been removed (see
section on "Installation and connection"). During spinning, a transit
bar which is still in place may result in damage to both the machine
and adjacent furniture or appliances.
Turn off the stopcock if the machine is to be left for any length of
~
time (e.g. holiday), especially if there is no floor drain (gully) in the
immediate vicinity.
Flooding danger.
~
If hooking the drain hose into a wash basin, check that the water can
drain off quickly enough to prevent the sink from overflowing. Make
sure the drain hose is secure, so that the force of the water flowing
out of the hose does not dislodge it.
Take care to ensure that foreign objects (e.g. nails, pins, coins,
~
paper clips) do not find their way into the machine with the laundry.
These may damage components of the machine (e.g. suds
container, drum), which in turn can result in damage to the laundry.
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Warning and Safety instructions
If the correct amount of detergent is dispensed, the machine
~
should not need to be descaled. If, however, you do wish to descale
the machine only use proprietary non-corrosive descaling agents
and strictly observe the instructions on the packaging. A special
descaling agent is available to order from the Miele Spare Parts
Textiles which have been pre-treated in solvent based cleaning
~
agents must be thoroughly rinsed in clean water before being
washed in the machine.
Do not use solvent based cleaning agents, e.g. those containing
~
benzine, in this machine, as this may result in damage to component
parts and create toxic fumes. Such agents also pose a fire and
explosion hazard.
Do not use solvent based cleaning agents, e.g. those containing
~
benzine, to clean the outside surfaces of this machine. They can
cause damage to plastic surfaces.
Only use dyes specified by the manufacturer as being suitable for
~
use in a domestic washing machine. Always observe the
manufacturer's instructions carefully.
Colour run and dye removers contain sulphur compounds which
~
can cause damage such as corrosion. Do not use these products in
this machine.
If detergent comes into contact with the eyes, rinse them
~
thoroughly with lukewarm water immediately. If swallowed, seek
medical assistance immediately and retain the packaging or label
for reference. Those with skin problems or sensitive skin should
avoid their skin coming into contact with detergent.
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Warning and Safety instructions
Accessories
Accessory parts may only be fitted when expressly approved by
~
Miele. If other parts are used, guarantee, performance and product
liability claims will be invalidated.
Miele cannot be held liable for damage caused by non-
compliance with these Warning and Safety instructions.
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Operating the washing machine
Control panel
aDisplay
See the following page for more
information.
eStart/Stop button
For starting the programme selected
and cancelling a programme once it
has started.
bTemperature button
For selecting a temperature.
fExtra option buttons
Various extra options can be added
to the washing programmes.
cSpin speed button
For selecting the final spin speed or
Rinse hold or deselecting the spin
No ..
gProgramme selector
For selecting a programme. The
indicator light next to the selected
programme will come on. The
programme selector can be turned
clockwise or anti-clockwise.
dPC / Optical interface
This is used by service technicians
to run diagnostic checks on your
machine and can also be used to
update programming data in the
future.
hDoor button
Opens the machine door.
i_ button
For switching the washing machine
on and off.
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Operating the washing machine
Programme duration
After the start of a programme, the
estimated programme duration will
appear in the display in hours and
minutes.
During the first 8 minutes the washing
machine measures how much water is
being absorbed by the laundry and
uses this to calculate the load. The
programme duration may be longer or
shorter depending on this absorbency
rate.
The following are selected via the
display:
Programmable functions
– wash temperature
The programmable functions can be
used to tailor washing programmes to
suit your individual requirements. In
programming mode, the display will
show the function selected.
– spin speed
– programmable functions
– cancellation of a programme
– safety lock
The display also shows:
– the programme duration
– the programme sequence
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Before using for the first time
Setting the language
Before using the machine for the first
time ensure that it is correctly
installed and connected. See
"Installation and connection". Also
check that the drain filter is securely
tightened to prevent the risk of water
leaks during use.
You will be asked to select the
language you require for the display. It
is possible to change the language at
any time via the programmable
functions.
!
deutsch
^ If the language shown is not the one
you want, select the language you do
want by turning the programme
selector. Confirm your selection by
pressing the Start/Stop button.
This washing machine has
undergone a thorough functional test
in the factory and there will be some
residual water in the drum from this
process.
Reminder to remove transit bars
For safety reasons, spinning is not
possible until the machine has been
prepared for using for the first time. To
activate the spinning function you must
run a wash programme without laundry
and without detergent.
To avoid the risk of damage, the
transit bars must be removed before
the machine is used for the first time.
See "Installation and connection" for
instructions on how to do this.
Using detergent could result in an
excessive build-up of foam.
^ After removing the transit bars (if this
has not already been done by your
fitter), press the Start/Stop button.
This also activates the ball valve. The
ball valve prevents detergent escaping
from the suds container into the sump
during a wash programme, thus making
maximum use of the detergent.
Running your first programme
Run the Cottons r programme
without any laundry and without
detergent.
^ Press the _ button in.
^ Open the stopcock.
If the washing machine is being
switched on for the first time, the
welcome screen will appear.
^ Press the Start/Stop button.
^ At the end of the programme switch
the machine off.
The welcome screen will appear in
the display every time the machine is
switched on until a programme
lasting longer than 1 hour has been
completed.
The machine is now ready for use.
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Washing environmentally and economically
Energy and water consumption
Detergent
– Water consumption and energy
usage are determined by the size of
the load.
– Do not exceed the amounts of
detergent recommended by the
manufacturer on the packaging.
To make the most out of your
machine, load the maximum dry load
for the programme you are using.
– Adjust the dosage to the degree of
soiling of the laundry.
– Reduce the amount of detergent with
smaller loads (approx. 1/3 less than
the amount recommended can be
used when washing a half load).
– When smaller amounts of laundry are
washed, the automatic load
recognition system will reduce the
amount of water, time and energy
used. This may mean that the time
left shown in the display is adjusted
during the course of the wash
programme.
Choosing the correct extra option
(Short and Pre-wash)
Select:
– Use the Express 20 programme for
– A wash programme together with the
Short extra option for light soiling
where there are no obvious marks.
small loads.
– Modern detergents make it possible
to wash at lower temperatures (e.g
20°C). Washing using lower
temperature settings will save
energy.
– A wash programme without any extra
options for normal to heavy soiling
with visible staining.
– The Pre-wash extra option for laundry
with large amounts of dirt (e.g. dust,
sand).
– To maintain the hygiene of the
washing machine carry out a hot
wash (60°C or above) using powder
detergent at regular intervals. The
Hygiene info message will appear in
the display to remind you to carry out
a hot wash.
When drying with a tumble dryer
Selecting the highest possible spin
speed for the wash programme will
save energy when drying in a tumble
dryer afterwards.
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How to wash correctly
Brief instructions
,If you use a solvent-based
The headings numbered A, B, C, . . .
show the operating sequence and can
be used as brief instructions.
cleaning agent (e.g. one containing
benzene) to pre-treat a stain, make
sure that any plastic parts (e.g.
buttons) are protected, and that the
cleaning agent is rinsed off before
washing the garment in the machine.
ASort the laundry
,Do not use solvent-based
cleaning agents in or on this machine.
^ Sort the laundry by colour and by
care label. Most garments have a
textile care label in the collar or side
seam.
Dark textiles often contain excess dye
and should be washed separately
several times before being included in
a mixed load. Always wash whites and
coloureds separately.
^ Empty all pockets.
,Foreign objects (e.g. nails,
coins, paper clips, etc.) can cause
damage to garments and
– Curtains: Remove lead weights first
or place in a laundry bag.
components in the machine.
– Underwiring and collar stiffeners:
Any loose wiring in bras, shirt collar
stiffeners, etc. should be removed or
sewn in.
^ Badly soiled areas, stains etc. should
be cleaned as soon as possible,
preferably whilst still fresh. Spillages
should be carefully dabbed off using
a soft colourfast cloth. Do not rub!
– Knitted garments, trousers and
jeans, T-shirts and sweat shirts: Turn
inside out, if recommended by the
manufacturer.
Badly soiled areas can be pre-treated
with liquid detergent, stain removers
etc. first, following the manufacturer's
instructions. With particularly stubborn
stains ask your dry cleaner for advice.
– Close any zips, fasten hooks and
eyes etc before washing.
– Fasten duvet covers etc. to prevent
small items from being rolled up
inside them.
Do not wash any items in this machine
which are specified by the
manufacturer as not washable on the
care label. (h symbol)
17
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How to wash correctly
BSwitch on the washing machine
DSelect a programme
CLoad the drum
^ Press the Door button to open the
drum door.
^ Unfold the laundry and load loosely
into the drum. Mixing both large and
small items gives better wash results
and also helps distribute the load
evenly during spinning.
The most efficient use of energy and
water is achieved when a full load is
washed. However, do not overload as
this causes creases and reduces
cleaning efficiency.
^ Turn the programme selector
clockwise or anti-clockwise to the
required programme. The
Make sure that no items are caught
between the drum door and seal.
programme indicator light for the
programme selected will come on.
ESelect a temperature / spin speed
The suggested temperature and/or spin
speed can be changed.
2:59
r
1400
^ Press the Temperature button to alter
the temperature and press the Spin
speed button to alter the spin speed.
^ Shut the door with a gentle swing.
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How to wash correctly
FSelect an extra option(s)
Pre-wash +
The Pre-wash + button is used for
activating the Pre-wash option on its
own as well as a Pre-wash with an
additonal soak time of one or two hours.
Press the button:
x 1 = Pre-wash
x 2 = Pre-wash + 1 h soak
x 3 = Pre-wash + 2 h soak
x 4 = No options selected
Extra quiet
^ Select an extra option by pressing
the appropriate button. The relevant
indicator light will come on to show
which extra option has been
selected.
If using your washing machine during
quiet periods, you can reduce the noise
levels even more.
The machine will activate the Rinse
hold (e) option and not spin if the
Extra quiet option is selected. The
programme duration is longer.
Not all the extra options are suitable for
use with every programme.
You can only select extra options which
are compatible with the programme
being used.
To deactivate Rinse hold
^ Use the Spin speed button to select
the spin speed you want.
Short
For light to normal soiling with no visible
staining.
The duration of the main wash is
reduced.
Water plus
The water level in the main wash and
the rinses will be increased if the Water
plus option is selected.
However, you can select other settings
for Water plus. These are described in
"Programmable functions".
19
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How to wash correctly
GAdd detergent
It is important to dispense the correct
amount, because . . .
. . . too little detergent results in:
– Laundry not getting properly clean
and with time it may become grey
and hard to the touch.
– Greasy particles clinging to the
laundry.
– Limescale deposits on the heater
elements.
^ Pull out the detergent drawer and
place detergent in the compartments
as follows:
. . . too much results in:
– Excessive foam which causes a low
level of agitation and poor wash,
rinse and spin results.
i
Detergent for the pre-wash (divide
the total recommended amount as
follows: add 1/3 to compartment i
and 2/3 to compartment j).
– Higher water consumption (an
additional rinse cycle will
automatically switch in).
j
– A burden to the environment.
Detergent for the main wash,
including Soak if selected
§
Fabric conditioner or liquid starch
^ Close the detergent drawer.
See "Detergent" for further information.
20
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How to wash correctly
HStart the programme
Check that all items have been
removed from the drum. Items left in
the drum could discolour other items
in the next wash or become
^ Press the flashing Start/Stop button.
The estimated programme duration will
appear in the display once the
programme has started. During the first
8 minutes the machine measures how
much water is being absorbed by the
laundry. The programme duration may
be longer or shorter depending on this
absorbency rate.
discoloured themselves.
The programme sequence is also
shown in the display. The washing
machine shows you when each section
of the programme is reached.
IRemove the laundry when the
programme has finished
In the anti-crease phase after the
programme has finished, the following
will appear alternately in the display:
^ Check the folds in the door seal for
any small articles, e.g. buttons which
might be lodged there.
0:00 Anti-crease
^ Switch the machine off with the
and
_ button.
0:00 Finish
^ Close the drum door. Otherwise there
is the danger of objects being placed
inadvertently in the drum. If these
remained unnoticed and were
washed in the next load, they could
damage the laundry.
^ Press the Door button to open the
drum door.
^ Remove the laundry.
21
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Spinning
Final spin speed
To omit the final spin (Rinse hold)
^ Select the Rinse hold (e) setting
using the Spin speed button. The
laundry will not be spun and will
remain suspended in the final rinse
water. This reduces creasing if the
laundry is not going to be removed
from the drum immediately after the
end of the programme.
Programme
Cottons
rpm
1400
1200
600
Minimum iron
Delicates
Woollens /
Express 20
1200
1400
1200
1200
1400
1400
1200
Automatic plus
Dark garments / Denim
Intensive plus
Spin
– To start the final spin:
The washing machine will display the
maximum spin speed possible. You
can select a spin speed lower than
this. Start the final spin by pressing
the Start/Stop button.
Separate rinse/Starch
You can reduce the final spin speed.
However, you cannot select a final spin
speed higher than that shown in the
chart above.
– To end the programme:
Press the Door button. The water will
drain away. Press the Door button
again to open the door.
Rinse and interim spin
There is a spin after the main wash and
between the rinses. A reduction in the
final spin speed will also reduce the
interim spin speed. If a spin speed of
less than 700 rpm is selected for a
Cottons programme, an additional rinse
is introduced.
To omit rinse and interim spin and
the final spin (No .)
^ Select the No . setting using the
Spin speed button.
The laundry is not spun after the final
rinse. The water will drain away and the
machine will go straight into the anti-
crease stage.
With some programmes an additional
rinse is introduced if this setting is
selected.
22
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Programme chart
Cottons 9876*
cold to 90°C
Max. load 7.0 kg
Use for
Cotton, linen or cotton mix fabrics, e.g. table linen, towelling,
underwear, T-shirts etc.
Note
The 60°/40°C programmes differ from the r/s programmes
as follows:
– Shorter programme duration
– Longer temperature holding times
– Higher energy consumption
Where particularly high levels of hygiene are required please
select a temperature of 60°C or higher.
Cottons
Use for
Note
r/s
Max. load 7.0 kg
Normally soiled cotton garments
– These settings are the most efficient in terms of energy and
water consumption for washing cottons.
– With r the actual wash temperature reached will be lower
than 60°C although the wash performance is the same as with
the standard Cottons 60°C programme.
Note for test institutes:
The test programme conforms to EN 60456 and the energy label with
Directive 1061/2010.
Minimum iron
cold to 60°C
Max. load 3.5 kg
43218E76*
Use for
Synthetic, mixed fibre and easy care cotton. If fabrics have a high
proportion of man-made fibres it is advisable to programme the
machine for "Gentle action".
Note
Reduce the spin speed for fabric which creases easily.
23
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Programme chart
Delicates 4321ac*
cold to 60°C
Max. load 2.5 kg
Use for
Delicate garments made from synthetic fibre, mixed fibre, rayon
and easy care cotton.
Curtains, including net curtains, specified as machine-washable
by the manufacturer.
Notes
– Dust in curtains usually makes using a programme with pre-
wash advisable.
– Select No . (No spin) for items which crease easily.
Woollens /ac*
cold to 40°C
Max. load 2.0 kg
Use for
Machine-washable or hand-washable wool or wool blend fabrics.
If the care label does not specify a temperature, wash using the
cold setting.
Note
Reduce the spin speed for items which crease easily.
Express 20 76*
cold to 40°C
Max. load 3.5 kg
Use for
Cotton and minimum iron garments that have hardly been worn or
are only very lightly soiled.
Note
The Short extra option will be activated automatically.
Automatic plus 7621*
cold to 40°C
Max. load 5.0 kg
Use for
Mixed loads of garments suitable for the Cottons and Minimum
iron programmes. Sort according to colour.
Note
The wash parameters (e.g. water level, wash rhythm and spin
speed) are adjusted automatically in this programme to ensure the
best possible care and wash result for each item.
* Please note that the "buckets" represent garment care label symbols. See
"Garment care label symbols".
24
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Programme chart
Dark garments / Denim
cold to 60°C
Max. load 3.0 kg
Use for
Notes
Black and dark garments made from cotton, mixed fibre or denim.
– Wash inside out.
– Denim often contains excess dye and may run during the first
few washes. Wash light and dark coloured items separately.
Intensive plus
cold to 90°C
Max. load 7.0 kg
Use for
Mixed loads of heavily soiled garments suitable for the Cottons
and Minimum iron programmes. Sort according to colour.
Notes
– The pre-wash additional function will be activated automatically.
– The duration of the main wash will be longer.
Spin
Notes
– To drain only: Select No . (No spin).
– Make sure you select the appropriate spin speed.
Separate rinse/Starch
Max. load 7.0 kg
Use for
– Rinsing handwashed items.
– Starching table cloths, serviettes and workwear
Notes
– Reduce the spin speed for fabrics which crease easily.
– The laundry which is to be starched should be washed but not
treated with fabric conditioner.
– You can achieve a particularly good rinse result with two rinses
by activating the Water plus extra option. For this, the Extra
rinse option of the Water plus programmable function must be
activated (see "Programmable functions" at the end of this
booklet).
25
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Extras
The following extra options can be selected in addition to the programme:
Cottons
X
X
X
X
X
X
X
X
X
X
X
X
X
X
Minimum iron
Delicates
Woollens /
Express 20
X1)
X
X
X
X
X
X
Automatic plus
Dark garments / Denim
Intensive plus
Spin
X
X
X
X2)
Separate rinse/Starch
X
X1) = The extra option is activated automatically as part of the programme but
can be deselected.
X2) = The extra option is activated automatically as part of the programme
and cannot be deselected
26
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Garment care label symbols
Washing
Ironing
The figure quoted in the bucket is the
maximum temperature the garment
can be washed at. The number of
bars under the symbol indicates the
level of agitation permitted.
The number of dots indicates the
ironing temperature
I
H
G
Hot iron (max sole plate temp.
approx. 200°C)
Medium hot iron (max sole
plate temp. approx. 150°C)
9
4
c
/
No bar under the symbol: =
normal agitation
Cool iron (max sole plate
temp. approx. 110°C). Do not
steam iron garments carrying
this symbol.
One bar under the symbol: =
reduced agitation
Two bars under the symbol: =
much reduced agitation
J
Do not iron
Hand wash (if no temperature
is specified use the lowest
temperature or cold)
Professional cleaning
f
p
Dry clean only. The letters
indicate the type of cleaning
agent required.
h
Do not wash
w
Professional Wet Clean only
Do not dry clean
Drying
D
The number of dots indicates the
drying temperature
Bleaching
q
r
s
Normal temperature
Low temperature
Do not tumble dry
x
{
Any oxidising bleaching
agent can be used
Only use an oxygen based
bleach or a non-chlorine
bleach
z
Do not bleach
27
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Programme sequence
Main wash
Rinses
Spinning
Water
level
Wash
Water Rinses Interim
Final
spin
rhythm
level
(
e
e
e
d
e
d
spin
L
L
–
Cottons
d
(
e
e
d
(
(
a
c
2-41)2)
2-33)
3
L
L
L
L
L
L
L
Minimum iron
Delicates
d
Woollens /
Express 20
Automatic plus
f
2
L
L
L
–
b
1-33)
2-33)
3
abc
b
Dark garments /
Denim
Intensive plus
Spin
(
–
a
–
(
–
2-41)2)
L
–
L
L
L
–
Separate rinse/Starch
–
–
e
1
–
Please see next page for description of the symbols
28
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Programme sequence
d = Low water level
( = Medium water level
e = High water level
Special features in the programme
sequences:
Anti-crease:
At the end of the programme, the drum
continues to turn at intervals for up to
30 minutes to help prevent creasing.
Exception: There is no anti-crease
phase in the Woollens programme.
The door can be opened and laundry
removed at any time during the anti-
crease phase.
a
b
c
d
e
f
= Intensive rhythm
= Normal rhythm
= Gentle rhythm
= Sensitive rhythm
= Ultra sensitive rhythm
= Handwash rhythm
1)
A second rinse is carried out when a
This machine has fully electronic
controls with automatic load
temperature between 60°C and 90°C
has been selected. A third rinse is
carried out when a temperature
below 60°C is selected.
recognition. It takes in the right amount
of water required for the programme
depending on the amount of laundry
and its absorbency rate. This means
that programme cycles and durations
can vary.
2)
An third or fourth rinse is carried out
if:
– there is too much foam in the drum
The programme sequences outlined in
the chart are based on the basic
programme with a full load. Extra
options which can be selected have not
been taken into account.
– a spin speed lower than 700 rpm has
been selected
– No . has been selected.
3)
A third rinse is carried out if:
The display shows the stage the
programme has reached.
No . has been selected.
29
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Changing the programme sequence
Cancelling a programme
Making changes to a
programme
You can cancel a programme at any
time after it has started.
After the start of a programme it is no
longer possible to select a different
programme.
^ Press the Start/Stop button.
Cancel programme
Temperature
^ Press the flashing Start/Stop button
again.
It is possible to select a different
temperature up to 5 minutes after the
programme has started.
The suds will be pumped away.
If you want to remove the laundry:
^ Press the Door button.
^ Press the Temperature button.
Spin speed
If you want to select a different
programme:
It is possible to change the spin speed
up until the final spin begins.
^ Switch the machine off with the
_ button.
^ Press the Spin speed button.
^ Switch the washing machine back on
Extra options
again.
It is possible to select or deselect the
Short and Water plus extra options up
to five minutes after the programme has
started.
^ Check that there is still detergent in
the detergent drawer. Add detergent,
if necessary.
^ Select and start a new programme.
A programme cannot be cancelled
or changed if the safety lock has
been activated.
Interrupting a programme
^ Switch the machine off with the
_ button.
To continue with the same programme:
^ Switch the machine back on with the
_ button.
30
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Changing the programme sequence
Adding or removing laundry
Safety lock
after a programme has started
The safety lock prevents the machine
from being opened and programmes
from being cancelled during a wash
programme.
^ Press the Door button to open the
drum door.
^ Add or remove items.
^ Close the drum door.
To activate the safety lock
The programme will continue
automatically.
^ Press and hold in the Start/Stop
button after the programme has
started.
Please note:
Stop or in 3 secs 0
Once a programme has started the
machine cannot recognise any
adjustment to the load.
^ Keep the Start/Stop button pressed in
until the time has elapsed and the
following appears in the display:
For this reason, if laundry is added or
removed after the start of a programme,
the machine will always complete the
programme cycle assuming a full load
which can lead to an increase in the
programme duration shown in the
display.
Locked 0
The safety lock is now activated. It is
deactivated automatically at the end of
the programme.
To deactivate the safety lock
The door cannot be opened, if:
^ Press and hold in the Start/Stop
button after the programme has
started.
– the suds temperature is above 55°C.
– the water is above a certain level.
Unlock in 3 secs 0
– the programme has reached the
Final spin stage.
^ Keep the Start/Stop button pressed in
until the time has elapsed and the
following appears in the display:
If you press the Door button when the
above conditions are present, the
following will appear in the display:
Unlocked 1
:
Door locked
31
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Detergent
The correct detergent
All modern detergents produced for automatic washing machines are suitable.
Use dispensing aids, e.g. balls, if these are supplied with the detergent. Tablets
are suitable for full loads, but note that it may be impractical to reduce tablets for
smaller loads. Some tablets do not dissolve as rapidly as others, and may not be
suitable for programmes with short durations.
Do not use biological detergents on silk as the enzymes may damage the silk!
Instructions for use and recommended dosage amounts are given on the
detergent packaging.
See "Optional accessories" at the end of this booklet for details of Miele
branded care products including detergents and fabric conditioner.
Universal Detergent Detergent Specialist Proofing
Fabric
detergent
for
for
detergent* agent** conditioner
coloureds delicates
Cottons
X
X
X
–
X
X
X
–
–
–
X
–
–
–
X
–
–
–
X
–
–
–
–
–
–
–
–
–
–
X
X
X
X
X
X
X
Minimum iron
Delicates
Woollens /
Express 201)
Automatic plus
X
X
X
X
X
X
Dark garments /
Denim1)
Intensive plus
X
–
X
–
–
–
–
–
–
X
X
Separate rinse/
Starch
X
32
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Detergent
1)
Liquid detergent
For programmes with a pre-wash you will need to purchase a special container
from the Miele Spare Parts Department which sits in the main wash
compartment j. Add liquid detergent to this container for the main wash and
to compartment i for the pre-wash
2)
Use powder detergent
* Specialist detergent
Detergent designed specifically for the wash programme or type of fabric.
** Only use proofing agents containing fluorochemical compounds which are
stated by the manufacturer as being "suitable for use on membrane textiles".
Do not use proofing agents which contain paraffin. Add proofing agents to
compartment §.
33
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Detergent
The right amount to dispense will
depend on the following:
Refill packs of detergent
When purchasing detergent buy refill
packs wherever possible. This helps
reduce the amount of waste packaging.
– The quantity of laundry
– The soiling level of the laundry
Lightly soiled
Water softener
No visible dirt or stains. Possibly
slight body odour.
A water softener can be used to cut
down on the use of detergents in hard
water areas. Dispense according to the
amount specified on the packaging.
First add detergent and then the water
softener.
Normally soiled
Visibly dirty and/or just a few slight
stains.
Heavily soiled
Visible dirt and stains and/or dried on
soiling.
Miele branded water softening tablets
are available from the Miele Spare Parts
Department or via the internet on
– The water hardness level.
Check with your local water supplier
if you do not know the hardness level
in your area.
Use a quantity of detergent as for soft
water.
Water hardness levels
Washing with several
components
Hardness
scale
Hardness level
mmol/l
German
°d
If you wash using several components
(e.g. special application detergents),
we recommend always dispensing the
agents into compartment j in the
following order:
I (soft)
II (medium)
III (hard)
0 - 1.5
1.5 - 2.5
Above 2.5
0 - 8.4
8.4 - 14
Above 14
1. Detergent
2. Water softeners
3. Stain remover
This way the agents are distributed
more evenly.
34
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Detergent
Fabric conditioners and liquid
starch
If starching frequently, thoroughly
clean the dispenser compartment,
especially the siphon tube and
fabric conditioner channel, regularly.
See "Cleaning the detergent
Starch
Stiffens and gives body to items of
laundry, e.g. shirts, tablecloths and bed
linen.
dispenser drawer". Do not use
powder starch formulations or
viscous liquid starch in the
Fabric conditioners
Make garments soft to handle and help
prevent static cling when tumble
drying.
§ compartment as it will clog up.
Adding fabric conditioner or starch
separately
Automatic dispensing of fabric
conditioner or liquid starch to
laundry at the end of a programme
^ Dispense in accordance with
manufacturer's instructions on the
packaging.
^ Dispense liquids into the §
compartment and powder or viscous
formulations into the i
compartment.
^ Turn the programme selector to
Separate rinse/Starch.
^ Select a spin speed.
^ Press the Start/Stop button.
Colour run and dye removers/
dyes
^ Add the fabric conditioner or liquid
starch to compartment §. Do not
exceed the maximum level mark.
^ Do not use colour run or dye
removers in this machine.
It will be dispensed automatically in the
last rinse. At the end of the programme
a small amount of water remains in the
fabric conditioner compartment §.
^ Dyes suitable for use in domestic
washing machines can be used.
However, please note that the salt
used in the dyeing process can
cause corrosion to stainless steel
components in the machine if you
dye frequently. Follow the
manufacturer's instructions carefully.
35
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Cleaning and care
A range of Miele branded cleaning and
conditioning agents is available to
order from the Miele Spare Parts
Department or via the internet at
,Do not use solvents, abrasive
cleaners, glass cleaners or all-
purpose cleaning agents.
These might damage plastic
surfaces and other components
because of the chemicals they
contain.
Cleaning the drum (Hygiene
info)
Washing at low temperatures and/or
using liquid detergent can cause
bacteria and unpleasant smells to build
Cleaning the detergent
dispenser drawer
up in the machine. In order to clean the The pre-wash and main wash
drum and also to prevent unpleasant
smells building up, run a Cottons 75°C
programme with powder detergent
once a month or when the Hygiene
info message appears in the display.
compartments of the detergent
dispensing drawer are self-cleaning.
For hygienic reasons, clean the entire
drawer at regular intervals.
,Disconnect the machine from the
mains electricity supply and
withdraw the plug from the socket
before cleaning the machine.
,The washing machine must not
be hosed down.
External casing and fascia
panel
^ Pull out the detergent dispenser
drawer until a resistance is felt. Press
down the release catch and at the
same time pull the drawer right out of
the machine.
^ Clean the casing with a mild non-
abrasive cleaning agent or soap and
water using a well wrung-out cloth.
Wipe dry with a soft cloth.
^ Clean the drawer with warm water.
^ The drum can be cleaned using a
suitable proprietary stainless-steel
cleaning agent following the
manufacturer's instructions on the
packaging.
36
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Cleaning and care
Cleaning the siphon and conditioner
channel
If starching frequently, thoroughly
clean the siphon, the siphon tube
and the fabric conditioner channel
regularly. A build-up of starch will
cause them to get clogged.
Cleaning the detergent dispenser
drawer housing
1. Remove the siphon from
compartment § and rinse under
warm running water. Clean the
siphon tube in the same way.
2. Replace the siphon.
^ Use a bottle brush to remove
detergent residues and limescale
from the jets inside the detergent
dispenser drawer housing.
^ Clean the fabric conditioner channel
using a brush and warm water.
37
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Cleaning and care
Cleaning the water inlet filters
To clean the filter in the water inlet
valve:
The washing machine has two filters to
protect the inlet valves.
^ Using pliers, carefully loosen the
ribbed plastic nut on the inlet valve
and unscrew.
These filters should be checked every
six months or so, or more often if there
are frequent interruptions to the water
supply.
To clean the filter in the union in the
open end of the inlet hose:
^ First turn off the stopcock.
^ Unscrew the inlet hose from the
stopcock.
^ Remove rubber seal 1 from the
^ Use pointed nose pliers to withdraw
the plastic filter by the bar (see
illustration). Clean, put back and
secure.
The two filters must be put back in
place after cleaning.
recess.
^ Using pointed pliers, take hold of
plastic filter bar 2, remove the filter
and clean it.
^ Put the filter and seal back in the
reverse order and reconnect the
hose.
^ Turn on the stopcock and check the
connection is watertight. If it leaks,
tighten the connection.
38
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Problem solving guide
With the help of the following notes, minor faults in the performance of the
machine, some of which may result from incorrect operation, can be put right
without contacting the Service Department.
,Repair work to electrical appliances should only be carried out by a
suitably qualified person in strict accordance with current local and national
safety regulations. Repairs and other work by unqualified persons could be
dangerous. The manufacturer cannot be held liable for unauthorised work.
The programme does not start
Problem
Possible cause
Remedy
Check whether
The display remains
dark, and the Start/
Stop button indicator
light does not come
on.
There is no power to
the machine.
– the mains plug is plugged
in and switched on.
– the fuse or circuit breaker
has tripped.
You are asked to enter Access via a code has Enter the code and confirm
a code.
been activated.
the entry. Deactivate the code
if you do not wish this
message to appear in the
display the next time the
machine is switched on.
The display is dark.
The display has
switched off
Press a button. Standby
comes to an end.
automatically to save
energy (Standby
mode).
39
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Problem solving guide
The following fault messages appear in the display and the
programme stops
Fault message
Possible cause
Remedy A
Drain
fault
– The water outlet is
blocked or restricted.
– Clean the drain filter and
the drain pump.
;
;
– The drain hose has
been fixed too high.
– The maximum delivery head
is 1 m.
Water inlet
fault
The water inlet is blocked Check whether
or restricted.
– the stopcock is opened
properly.
– the inlet hose is kinked.
– the water pressure is too
low.
The filter in the water inlet Clean the filter.
hose is dirty.
Waterproof
fault
The water protection
system has reacted.
– Close the stopcock.
;
;
– Call the Service
Department.
Technical
fault
There is a fault.
Start the programme again.
If the fault message appears
again, contact the Service
Department.
ATo switch off the fault message: Switch the machine off with the _ button.
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Problem solving guide
The following fault messages appear in the display at the end
of the programme
Fault message
Possible cause
Remedy
Heating fault
The washing machine
cannot heat.
Start the programme again.
If the fault message appears
again, contact the Service
Department.
Chk detergent
Hygiene info
Excessive foam has built Use less detergent next time
up during washing.
and follow the manufacturer's
instructions on dosage given on
the packaging.
No programme using a
In order to prevent bacteria and
temperature above 60°C unpleasant smells building up
has been run for a long
time.
in the machine, run a Cottons
75°C programme using powder
detergent.
41
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Problem solving guide
General problems
Problem
Possible cause
Remedy
The machine shakes
during the spin cycle.
The machine feet are not Level the machine (see
level. "Installation and
connection").
The laundry has not been The machine detected an Include both large and
spun properly and is still imbalance during the final small items in the load as
wet. spin and reduced the this will give better
spin speed automatically. distribution.
The laundry has not spun The spin speed selected Select a higher spin
satisfactorily. was too low. speed next time.
The pump makes strange This is not a fault! These noises occur at the end of a
noises.
pump sequence as a normal part of the operation.
There is a lot of
The water pressure is too – Clean the water inlet
detergent residue in the low.
detergent drawer.
filter.
– Select Water plus.
Powder detergent used
Add washing powder
with water softeners can and then add the water
be sticky.
softener.
Fabric conditioner is not The siphon tube is not
Clean the siphon, (see
completely dispensed or correctly positioned or is "Cleaning and care -
too much water remains clogged up.
Cleaning the detergent
dispenser drawer").
in the § compartment.
The display is in a
different language.
A different language has Set the language you
been selected in the want. The flag symbol
Programmable functions will guide you.
- Language !.
When laundry is dry, it
feels hard to the touch.
Too vigorous wash action. Programme in gentle
action and more water.
Not enough detergent
used.
Increase detergent dose
to prevent limescale
build-up in laundry.
No fabric conditioner
used
Use fabric conditioner in
last rinse.
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Problem solving guide
An unsatisfactory wash result
Problem
Possible cause
Remedy
Liquid detergent
does not give the
required result.
Liquid detergents usually – Use a general purpose
contain no bleaching
agents. They do not
remove fruit, coffee and
tea stains.
detergent containing a
bleaching agent.
– Add stain removers into
compartment j of the
detergent dispenser drawer
and liquid detergent into a
dispenser ball.
– Never put stain removers
and liquid detergent together
in the dispenser drawer.
Grey, greasy
Insufficient amounts of
detergent were used to
break down the particles
of grease in heavily
soiled laundry.
– Use more detergent.
particles cling to
washed laundry.
– Before washing the next load
run a Cottons programme at
60°C or above with powder
detergent but without a load.
White residues
which look like
powder detergent
are seen on dark
textiles after
The detergent contained – Try and brush off the
compounds (zeolites) to
aid water softening
residues with a soft brush
once the laundry is dry.
which are not soluble in
water. They have ended
up on the laundry.
– Wash dark textiles using a
detergent which contains no
zeolites. Liquid detergents
usually contain no zeolites.
washing.
– Use the Dark garments /
Denim programme for dark
coloured laundry.
43
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Problem solving guide
The drum door does not open when you press the Door button
Possible cause
Remedy
The machine is not
connected to the
Insert the plug in the socket and switch on and/or
switch the machine on with the _ button.
electricity supply and/or is
not switched on.
The safety lock has been
activated.
Deactivate the safety lock as described in
"Changing the programme sequence - Safety
lock".
Access via a code has
been activated.
Deactivate the code as described in
"Programmable functions - Code".
Power cut.
Open the drum door as described in the next
section.
The door was not correctly Press hard against the lock side of the drum door
engaged.
and then press the Door button.
There is still water in the
drum and the machine is
unable to drain.
Clean the drain filter and drain pump as described
in the next section.
For safety reasons the drum door cannot be opened if the suds temperature is
higher than 55°C.
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Problem solving guide
Opening the drum door in the
event of a blocked drain outlet
and/or power failure
,Caution: if laundry has been
washed at a high temperature, water
draining out of the machine will still
be hot. Danger of scalding!
^ Switch the washing machine off.
There is a lever behind the detergent
drawer fascia panel.
Procedure for draining the machine
Be careful not to release too much
water at once. If the flow of water is
too strong, some water can seep
into the washing machine base and
activate the water protection system
float switch. This will prevent the
washing machine from functioning.
^ Place a suitable container under the
access flap.
When draining water from the
machine, do not unscrew the drain
filter completely or take it right out.
^ Remove the lever.
^ Use it to open the access flap.
^ Slowly and carefully unscrew the
Blocked drain outlet
drain filter to let the water out.
If the drain outlet is blocked, up to
25 litres of water will be retained in the
machine.
If you need to interrupt the flow of
water:
^ Tighten the drain filter back up again.
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Problem solving guide
Once the flow of water ceases:
,Make sure the drain filter is
securely tightened. Otherwise there
is a risk of water leakage during use.
To avoid loss of detergent, pour
approx. 2 litres of water into the
detergent dispenser drawer after
cleaning the drain filter. Excess water
will be pumped out automatically
before the next wash programme.
Opening the drum door
,Always make sure that the drum
is stationary before reaching into the
machine to remove laundry.
^ Remove the drain filter completely.
^ Clean it thoroughly.
Reaching into a moving drum is
extremely dangerous.
^ Remove any foreign objects (e.g.
buttons, coins, etc.) and fluff from the
filter housing. Turn the impeller by
hand to check that it rotates freely.
Any foreign object causing an
^ Pull the emergency release
downwards (see illustration). The
drum door will open.
obstruction should be removed.
^ Put the drain filter back in place and
secure.
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After sales service
In the event of any faults which you
cannot remedy yourself, please
contact:
Future updates (PC)
The indicator light marked PC is the
interface used by Miele service
technicians during servicing work for
testing purposes and for updating the
machine's programme data.
– your Miele Dealer or
– Miele (see back cover for contact
details).
When contacting your Dealer or Miele,
please quote the model and serial
number of your machine, both of which
are shown on the data plate visible
above the porthole glass when the door
is open.
Guarantee
For information on the appliance
guarantee specific to your country
please contact Miele. See back cover
for contact details.
In the U.K. your appliance is
guaranteed for 2 years from the date of
purchase. However, you must activate
your cover by calling 0845 365 6640 or
Optional spare parts and accessories
Optional spare parts and accessories
for this washing machine are available
from your Miele Dealer, the Miele Spare
Parts Department or via the internet at
Please note that telephone calls may
be monitored and recorded for
training purposes.
N.B. A call-out charge will be applied
for service visits where the problem
could have been resolved as
described in these instructions.
47
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Installation and connection
Front view
aInlet hose (tested to withstand
pressure of at least 7,000 kPa)
hControl panel
iDrum door
bElectricity supply cable
jAccess to drain filter, drain pump
and emergency release
c - f Flexible drain hose (with
detachable swivel elbow)
kFour height adjustable feet
gDetergent dispenser drawer
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Installation and connection
Rear view
aProtruding lid for holding when
moving the machine
eTransport clip for inlet and drain
hoses
bElectricity supply cable
fSafety cap for transit bars
cInlet hose (tested to withstand
pressure of at least 7,000 kPa)
gTransport clip for inlet and drain
hoses and for storing transit bars
when not in use.
dDrain hose
49
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Installation and connection
Installation surface
Transporting the washing machine to
its installation site
A concrete floor is the most suitable
installation surface for a washing
machine, being far less prone to
vibration during the spin cycle than
wooden floorboards or a carpeted
surface.
To manoeuvre the machine out of its
packing case to its installation site hold
it by the edge of the lid where it
protrudes to the rear of the washing
machine as well as by the front feet.
Please note:
,Ensure that the machine feet and
the floor are dry to prevent the
machine from slipping during the
spin cycle.
^ The machine must be level and
securely positioned.
^ To avoid vibrations during spinning,
the machine should not be installed
on soft floor coverings.
Removing the transit bars
If installing on a wooden joist floor:
^ We recommend a plywood base (at
least 59x52x3 cm). The base should
span several joists and be bolted to
the joists and not only to the
floorboards. Check for the presence
of pipes and cables first.
If possible, install the machine in a
corner, as this is usually the most stable
part of the floor.
,If the machine is installed on a
raised plinth, it has to be secured
against slippage during spin using
retaining clips (available from the
Miele Spare Parts Dept). Otherwise
there is the danger of the machine
moving about and falling off the
plinth.
^ To remove the left and right covers
1. Pull on the attached stopper,
2. then use a screwdriver to release the
catch at the top.
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Installation and connection
^ Using the spanner supplied, turn the
^ Turn the right-hand transit bar 90°,
left-hand transit bar 90°, then
then
^ withdraw the transit bar.
^ withdraw the transit bar.
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Installation and connection
,To avoid the risk of injury the
holes for the transit bars must be
covered after the transit bars have
been removed.
^ Secure the transit bars to the back of
the washing machine. Make sure that
the top catch is located above the
holder.
,The machine must not be moved
without the transit bars in place.
Store them as shown or keep them
in a safe place for future use. They
must be re-fitted if the machine is to
be moved again (e.g. when moving
house).
^ Plug the holes with the plastic caps
as illustrated.
Re-fitting the transit bars
Re-fitting is carried out by reversing the
procedure.
52
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Installation and connection
Levelling the machine
The machine must stand perfectly level
on all four feet to ensure safe and
proper operation.
Incorrect installation may increase
electricity and water consumption and
may cause the machine to move about.
Screwing out and adjusting the feet
The four adjustable screw feet are used
to level the machine. All four feet are
screwed in when the machine is
delivered.
^ Use a spirit level to check the
machine is standing level.
^ Hold foot 1 securely with a pipe
wrench. Turn counternut 2 again
using the spanner supplied until it
sits firmly up against the housing.
,All four counternuts must be
firmly up against the housing. Please
also check this for the feet which did
not need adjustment. Otherwise
there is the danger of the machine
moving about.
^ Using the spanner supplied turn
counternut 2 in a clockwise direction.
Then turn counternut 2 together with
foot 1 to unscrew.
53
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Installation and connection
Building under a worktop
Washer-dryer stack
A Miele tumble dryer can be stacked
with the washing machine. A WTV
stacking kit is necessary which can be
purchased from your Dealer, the Miele
Spare Parts Department or via the
,The machine lid must not be
removed.
This washing machine can be pushed
under a worktop with its lid in place,
providing the worktop is high enough.
Please note:
a Safety distance to wall:
at least 2 cm
b Height:
Stacking kit with pull-out shelf:
approx. 172 cm
Stacking kit without pull-out shelf:
approx. 170 cm
c Depth of the washer-dryer stack:
approx. 65 cm
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Installation and connection
The Miele water protection
system
– Overflow protection
This prevents the washing machine
taking in too much water. If the water
level exceeds a certain level, the
drain pump switches in and pumps
the excess water away.
The Miele water protection system
protects the washing machine from
water damage.
The system consists of three main
components:
3) Drain hose
1) the inlet hose
The drain hose is protected by a
ventilation system which prevents the
washing machine from being
emptied completely.
2) the electronic unit and the washing
machine housing
3) the drain hose
1) Inlet hose
The inlet hose is tested to withstand
pressure of more than 7,000 kPa.
2) Electronic unit and washing
machine housing
– Sump
Any leaking water is collected in a
sump in the base of the machine. A
float switches off the safety valves,
preventing any more water flowing
into the machine and water in the
suds container is pumped away.
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Installation and connection
Connection to the water
supply
In order to protect the water inlet
valve, the two dirt filters - one in the
open end of the inlet hose, one at
the inlet point in the machine - must
not be removed.
The machine should be connected to a
mains water supply in accordance with
local and national safety regulations.
The German authorities do not require it
to have a non-return valve as the
Extension hose
washing machine has been designed
to comply with DIN regulations.
– Longer hoses 2.5 or 4.0 m in length
are available from your Miele dealer
or the Miele Spare Parts Department
as optional extras.
The machine is designed to operate
with a flow pressure of between
100 kPa and 1,000 kPa. If it is higher
than 1,000 kPa it is essential to fit a
pressure reducing valve.
Connection to the mains water supply
should incorporate a mains stopcock
with 3/4" thread. The stopcock should
be fitted by a qualified plumber.
,The connection point is subject
to mains water pressure. Turn on the
stopcock slowly and check for leaks.
Correct the position of the washer
and union if appropriate.
The washing machine is not suitable
for connection to a hot water supply.
Maintenance and care
Only use a genuine Miele hose should
you ever need a replacement or
extension. These are tested to
withstand pressure of at least
7,000 kPa.
56
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Installation and connection
Connection to the drainage
system
Please note:
The machine drains via a drain pump
with a delivery head of 1 metre*. The
drain hose must not be kinked as this
restricts drainage. The swivel elbow at
the end of the hose can be turned in
either direction, or can be detached if
required, with a sharp twist and pull.
If required, the drain hose can be
extended to a length of 5 m. The
necessary parts can purchased from
the Miele Spare Parts Department or
your Miele dealer.
aAdapter
* For a delivery head of more than 1 m
(up to a max. of 1.8 m) a replacement
drain pump will need to be fitted.
Please contact the Miele Spare Parts
Department or your Miele Dealer.
bNut
cHose clip
dEnd of the hose
^ Fit adapter a to the sink drain outlet
using nut b.
Drain hose connection:
1. Direct into a sink or basin:
Please note the following:
^ Attach the end of the hose d to
adapter a.
^ Use a screwdriver to tighten hose
– Hook the hose over the edge and
secure.
clip c up close to the nut.
– Make sure that the water can drain
away freely without hindrance.
Otherwise there is a risk of water
overflowing or of some of the drained
water being sucked back into the
machine.
2. Connected securely to a plastic
drain pipe with a rubber nipple.
There is no need to use a non-return
valve.
3. Connected securely to a standpipe.
4. Connected securely to a floor gully.
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Installation and connection
Electrical connection U.K.
Non-rewireable plugs BS 1363
All electrical work should be carried out The fuse cover must be refitted when
by a suitably qualified and competent
person, in strict accordance with
current national and local safety
regulations (BS 7671 in the UK).
changing the fuse, and if the fuse cover
is lost, the plug must not be used until a
suitable replacement is obtained. The
colour of the correct replacement cover
is that of the coloured insert in the base
of the plug, or the colour that is
Ensure power is not supplied to the
appliance until after installation work
has been carried out.
embossed in words on the base of the
plug (as applicable to the design of
plug fitted).
The appliance is supplied with a mains
cable with moulded plug ready for
connection to a 230-240V mains
supply.
Replacement fuses should be ASTA
approved to BS 1362 and have the
correct rating. Replacement fuses and
fuse covers may be purchased from
your local electrical supplier.
Please ensure the connection data
quoted on the data plate match the
household mains supply.
WARNING: THIS APPLIANCE
MUST BE EARTHED
Connection should be made via a
suitable switched socket which is easily
accessible after installation.
For extra safety it is advisable to protect
the machine with a suitable residual
current device (RCD). Contact a
qualified electrician for advice.
Do not connect via an extension lead.
Extension leads do not guarantee the
required safety of the appliance (e.g.
danger of overheating).
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Consumption data
Load
Consumption data
Energy
in kWh
2.20
Water
in litres
52
Duration
Residual
moisture
Cottons
90°C
60°C
60°C
r*
7.0 kg
7.0 kg
3.5 kg
7.0 kg
2 h 29 min
1 h 59 min
1 h 59 min
50%
50%
50%
50%
1.33
52
1.00
45
0.82
52
2 h 59 min
2 h 59 min
2 h 29 min
2 h 29 min
2 h 59 min
2 h 59 min
1 h 41 min
r*
40°C
40°C
s
s*
40°C
3.5 kg
7.0 kg
3.5 kg
7.0 kg
3.5 kg
3.5 kg
0.82
0.84
0.73
0.70
0.58
0.50
45
67
45
52
45
50
50%
50%
50%
50 %
50%
30%
Minimum iron
Delicates
30°C
30°C
40°C
40°C
2.0 kg
2.0 kg
3.5 kg
5.0 kg
3.0 kg
7,0 kg
0.38
0.23
0.32
0.52
0.60
1,65
69
39
30
62
52
72
56 min
39 min
–
–
–
–
–
–
Woollens /
Express 20
20 min
Automatic plus
1 h 29 min
1 h 12 min
2 h 47 min
Dark garments / Denim 40°C
Intensive plus 60°C
Notes for test institutes:
* The test programme conforms to EN 60456 and the energy label with
Directive 1061/2010.
Consumption data can vary from the nominal values given depending on water
pressure, water hardness, water inlet temperature, room temperature, type and
volume of load, fluctuations in the electricity supply and any extra options
selected.
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Technical data
Height
850 mm
Width
595 mm
Depth
656 mm
Depth with door open
Height for building under
Width for building under
Weight
1092 mm
850 mm
600 mm
99 kg
Capacity
7 kg dry laundry
See data plate
See data plate
See data plate
See "Consumption data"
100 kPa (1 bar)
1000 kPa (10 bar)
1.60 m
Voltage
Connected load
Fuse rating
Consumption data
Minimum water flow pressure
Maximum water flow pressure
Inlet hose length
Drain hose length
Mains connection cable length
Delivery head max.
Maximum drainage length
LEDs
1.50 m
1.60 m
1.00 m
5.00 m
Class 1
Test certificates awarded
See data plate
Power consumption when switched off 0,25 W
Power consumption 1,50 W
when not switched off
60
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Programmable functions
To select a programmable function
The programmable functions are
used to alter the machine's
electronics to suit changing
requirements.
DTurn the programme selector until
the programmable function you
require appears in the display.
Programmable functions can be
altered at any time.
EPress the Start/Stop button to confirm
your selection.
To access programmable functions
To alter a programmable function
You can see the different options
available for a programmable function
by turning the programme selector.
The programmable functions are
accessed via the Start/Stop button
and the programme selector.
The option which is currently set will
Before you begin, first ensure that:
have a tick L beside it.
– The washing machine is switched off.
– The machine door is closed properly.
FTurn the programme selector until
the option you want appears in the
display.
APress the Start/Stop button and keep
it pressed in whilst carrying out steps
B to C.
GPress the Start/Stop button to
activate this option.
BPress the _ button in.
To come out of programmable
functions
CAs soon as . . .
HTurn the programme selector until
Back A appears in the display.
Language ! ...
. . . appears in the display, release
IPress the Start/Stop button.
the Start/Stop button.
Language
!
The display can be set to appear in
one of several different languages.
The flag ! after the word Language acts
as a guide to prevent a language which
will not be understood from being set.
The language selected is saved to
memory.
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Programmable functions
Water plus
Gentle action
This programmable function is used
to select the water intake setting for
the Water plus extra option.
Activating gentle action reduces the
drum action and is suitable for
washing slightly soiled items more
gently. It should be activated for
garments with a single bar under the
care label and for articles which feel
too hard after they have been dried.
There are three different options:
Water +
(the machine is delivered with this
option selected)
Gentle action can be activated for the
Cottons and the Minimum iron
programmes.
The water level is increased in the wash
and rinse stages.
The washing machine is delivered with
the Gentle action setting deactivated.
Extra rinse
An extra rinse is introduced.
Suds cooling
Water+ & Extra rinse
When this is activated, additional
water flows into the drum at the end
of the main wash to cool the suds
down. Hot suds can damage plastic
drainage pipes.
The water intake is increased in the
wash and rinse stages and an
additional rinse is also introduced.
Suds cooling takes place when
temperatures of 90°C and 75°C are
selected.
Suds cooling should be activated:
– to prevent the danger of scalding if
the drain hose is hooked over the
edge of a sink or basin.
– where the drainage pipes do not
comply with DIN 1986.
The machine is delivered with Suds
cooling deactivated.
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Programmable functions
Code
1
2
5
A code can be used to lock the
electronics on the washing machine
to prevent it being used without your
knowledge.
^ Press the Start/Stop button.
The following will appear in the display:
Code activated
When the code has been activated, you
have to enter a code after switching the
washing machine on. Otherwise the
washing machine cannot be operated.
Once the machine is switched off, it
can only be used again if the code is
entered.
Code ...
To use the washing machine when
the code is activated
^ Press the Start/Stop button.
When the machine is switched on
To activate the code
again, the display will request the code.
Activate
^ Enter code 125 as described above
and confirm the entry.
^ Press the Start/Stop button.
The washing machine is now unlocked
and ready for use.
The display will now request that a
code is entered.
To deactivate the code
To enter the code
Make sure the washing machine is
switched off and the door is properly
closed. Press the Start/Stop button and
keep it pressed in whilst you press the
l-On/0-Off button in.
The code is 125 and cannot be altered.
O
__ __
^ Turn the programme selector until the
first number appears in the display.
As soon as . . .
^ Confirm your selection of the number
O
__ __
by pressing the Start/Stop button.
^ Repeat the process until all three
. . . appears in the display, release
numbers have been entered.
the Start/Stop button.
^ Now enter the code and press the
Start/Stop button.
^ Select Code and confirm Deactivate.
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Programmable functions
Temperature unit
Keypad tone
You can chose for the temperature to
be displayed as °C/Celsius or
°F/Fahrenheit.
An audible tone sounds each time a
button is pressed.
The machine is delivered with the
keypad tone deactivated.
The machine is delivered with
°C/Celsius as the default setting.
Brightness
Buzzer
There are ten different display
brightness settings.
When the buzzer function has been
activated, an audible tone sounds at
the end of a programme or when
Rinse hold is reached.
The bar chart shows you the setting.
The machine is delivered with the
display brightness on setting 5.
There are two volumes:
This will change as soon as a different
setting is chosen.
Normal
(the machine is delivered with this
option as the default setting.)
Contrast
The buzzer sounds at the end of a
programme or when Rinse hold is
reached.
There are ten different display
contrast settings.
The bar chart shows you the setting.
Loud
The machine is delivered with the
display contrast on setting 5.
The buzzer sounds at maximum volume
Loud at the end of a programme or
when Rinse hold is reached.
This will change as soon as a different
setting is chosen.
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Programmable functions
Standby display
Memory
To save energy, the display goes out
and the indicator light for the Start/
Stop button will start flashing slowly.
The washing machine will store the
most recently selected settings
(programme, temperature, spin
speed and any extra options) in
memory once the programme has
started.
The display will always go out,
– if a programme is not selected within
10 minutes of the machine being
switched on.
These settings will appear in the
display the next time the machine is
switched on.
– 10 minutes after the end of a
programme.
The machine is delivered with the
memory function deactivated.
Pressing one of the buttons switches
the display back on again.
Anti-crease
You can also choose whether you want
the display to go out 10 minutes after a
programme has started or to remain
visible throughout the programme.
Anti-crease helps prevent creasing if
laundry is not normally removed
immediately after the end of a
programme.
On
The drum will turn at intervals for up to
30 minutes after the programme has
finished.
The standby function is switched on.
When this option is selected, the
display will go out 10 minutes after a
programme has started.
The door can be opened and laundry
removed at any time during the anti-
crease phase.
Not in current prog.
(the machine is delivered with this
option selected)
On
(the machine is delivered with this
option selected)
The standby function is switched off.
The display will remain visible during a
programme.
Anti-crease is activated.
Off
Anti-crease is deactivated.
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Optional accessories
Miele washing machines offer perfect
care for your laundry and feature a
wide range of special programmes
designed to suit the fabric being
CareCollection
Miele specialist detergents
"Outdoor wear"
washed. Miele have also developed a
range of specialist CareCollection
detergents and conditioning products
to offer you a complete package for
cleaning and caring for your laundry.
This specialist detergent will clean your
water-repellent outerwear with care.
"Sportswear"
The Miele CareCollection detergents
and conditioning products are listed
below. You can order these and many
other useful products via the internet at:
The Miele Sportswear detergent is
designed to clean sportswear and
remove odours whilst taking care of the
special microfibres used in these
garments.
"Down Items"
This special-purpose detergent
contains a mild tenside and has been
specially formulated to keep down-filled
items supple and to give them bounce.
All the products can also be ordered
via the Miele Customer Contact Centre
(see back cover for contact details).
Miele proofing agent
This special finishing agent reproofs
garments against wind and water and
provides a dirt-repellent finish whilst
retaining elasticity and breathability.
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Optional accessories
"UltraWhite" detergent
Liquid detergent "For Delicates"
This multi-purpose powder detergent
has excellent stain removal properties
and is suitable for white and light
coloured laundry as well as heavily
soiled coloured items.
This liquid detergent is ideal for the
gentle treatment of delicate fabrics,
such as wool and silk. Its special
formulation cleans effectively at
temperatures as low as 20°C, while
protecting the colour of your delicate
garments.
"UltraColor" detergent for coloured
garments
Fabric conditioner
This liquid detergent is particularly
suitable for cleaning coloured and dark The Miele fabric conditioner will give
garments. The special formulation
offers effective stain removal, even at
low temperatures, while helping to
prevent colours fading.
your laundry a fresh, natural fragrance.
It makes garments soft to handle and
prevents static build-up during tumble
drying.
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