Operating and installation instructions
Freezer
F 12020 S
en - GB
To avoid the risk of accidents or
damage to the appliance, it is
essential to read these operating instructions
before it is installed or used for the
first time.
M.-Nr. 07 297 230
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Contents
Cleaning and care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Cleaning the outer casing, the interior and accessories . . . . . . . . . . . . . . . . . . . . 25
Ventilation gaps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Door seal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Metal grille at the back of the appliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Problem solving guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Noises . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
After Sales / Guarantee . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Electrical connection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Electrical connection U.K. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Climate range . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Ventilation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Aligning the appliance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Appliance dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Changing the door hinging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Changing over the door handle. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
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Guide to the appliance
eSuper freeze indicator light
aOn/Off button
fTemperature display
bSuper freeze button
cAlarm off button
gTemperature selector buttons
(+ for warmer; – for colder)
dSafety lock indicator light
aFreezer drawers
4
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Caring for the environment
Disposal of the packing
material
Disposal of your old appliance
Electrical and electronic appliances
often contain materials which, if
handled or disposed of incorrectly,
could be potentially hazardous to
human health and to the environment.
They are, however, essential for the
correct functioning of your appliance.
Please do not therefore dispose of your
old appliance with your household
waste.
The transport and protective packing
has been selected from materials which
are environmentally friendly for
disposal, and can normally be
recycled.
Ensure that any plastic wrappings,
bags etc. are disposed of safely and
kept out of the reach of babies and
young children. Danger of suffocation!
Rather than just throwing these
materials away, please ensure that they
are recycled.
Please dispose of it at your local
community waste collection / recycling
centre or contact your dealer for
advice. Ensure that it presents no
danger to children while being stored
for disposal.
It should be unplugged or
disconnected from the mains electricity
supply by a competent person.
Take care not to damage the pipework
at the back of it before or during
transportation to an authorised
collection depot.
In this way, refrigerant in the pipework
and oil in the compressor will be
contained, and will not leak out into the
environment.
5
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Warning and Safety instructions
Correct application
This appliance complies with all
relevant local and national safety
requirements. Improper use can,
however, present a risk of both
personal injury and material
damage.
This appliance is intended for
~
domestic use only, to store deep frozen
food, freeze fresh food, and to make
ice.
Any other usage is not supported by
the manufacturer and could be
dangerous. The manufacturer cannot
be held liable for damage resulting
from incorrect or improper use or
operation.
To avoid the risk of accidents and
damage to the appliance, please
read these instructions carefully
before installation and before using
it for the first time. They contain
important notes on the installation,
safety, operation and care of the
appliance.
This appliance is not intended for
~
use by persons (including children)
with reduced physical, sensory or
mental capabilities, or lack of
experience and knowledge, unless they
are supervised whilst using it, or have
been shown how to use it by a person
responsible for their safety.
Keep these instructions in a safe
place and pass them on to any
future user.
Safety with children
This appliance is not a toy! To avoid
~
the risk of injury, do not allow children
to play with it or near it, or to play with
the controls. Neither should they be
allowed to swing on the door. Please
supervise young children whilst you are
using it. Older children may only use
the appliance when its operation has
been clearly explained to them and
they are able to use it safely,
recognising the dangers of misuse.
6
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Warning and Safety instructions
Technical safety
The more coolant there is in an
~
appliance, the larger the room it should
be installed in. In the event of a
leakage, if the appliance is in a small
room, there is the danger of
Before setting up the appliance,
~
check it for any externally visible
damage. Do not install and use a
damaged appliance.
combustible gases building up.
A damaged appliance is dangerous.
For every 8 g of coolant at least 1 m3 of
room space is required. The amount of
coolant in the appliance is stated on the
data plate inside the appliance.
If the connection cable is faulty it
~
must only be replaced by a service
technician authorised by the
manufacturer to protect the user from
danger.
Safe operation of the appliance is
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only assured if it has been installed and
connected in accordance with these
This appliance contains the coolant
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Isobutane (R600a), a natural gas which operating and installation instructions.
is environmentally friendly. Although it
Before connecting the appliance,
~
is flammable, it does not damage the
make sure that the connection data on
ozone layer and does not increase the
the data plate (voltage and connected
greenhouse effect. The use of this
load) match the mains electricity
coolant has, however, led to a slight
supply.
increase in the noise level of the
This data must correspond in order to
appliance. In addition to the noise of
avoid the risk of damage to the
the compressor, you might be able to
appliance. Consult a qualified
hear the coolant flowing around the
electrician if in any doubt.
system. This is unavoidable, but does
not have any adverse effect on the
performance of the appliance.
Care must be taken during the
transportation and installation of the
appliance that no parts of the cooling
system are damaged. Leaking coolant
can damage the eyes.
Do not connect the appliance to the
~
mains electricity supply by a
multi-socket unit or an extension lead.
These do not guarantee the required
safety of the appliance (e.g. danger of
overheating).
In the event of any damage:
- avoid open flames and anything which
creates a spark,
- disconnect from the mains,
- air the room in which the appliance is
located for several minutes and
- contact the Service Department for
advice.
7
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Warning and Safety instructions
The electrical safety of this
The appliance must be isolated from
~
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appliance can only be guaranteed
when continuity is complete between it
and an effective earthing system which
the electricity supply during installation,
maintenance and repair work.
The appliance is only completely
complies with current local and national isolated from the electricity supply
safety regulations. It is most important
that this basic safety requirement is
present and tested regularly, and
where there is any doubt, the
when:
– it has been switched off at the socket
and the plug has been withdrawn, or
household wiring system should be
inspected by a qualified electrician.
The manufacturer cannot be held liable
for damage or injury caused by the lack
of or inadequacy of an effective
– the fuse from the fused spur
connection unit has been withdrawn,
or
– the mains fuse has been
disconnected, or
earthing system (e.g. electric shock).
– the screw-out fuse has been
removed (in countries where this is
applicable).
Installation, maintenance and
~
repairs may only be carried out by a
suitably qualified and competent
person in strict accordance with current
national and local safety regulations.
Repairs and other work by unqualified
persons could be dangerous. The
manufacturer cannot be held liable for
unauthorised work.
Faulty components must only be
~
replaced by genuine Miele original
spare parts. The manufacturer can only
guarantee the safety of the appliance
when Miele replacement parts are
used.
This appliance may only be used in
While the appliance is under
~
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mobile installations such as ships if a
risk assessment of the installation has
been carried out by a suitably qualified
engineer.
guarantee, repairs should only be
undertaken by a service technician
authorised by the manufacturer.
Otherwise the guarantee will be
invalidated.
In countries where there are areas
~
which may be subject to infestation by
cockroaches or other vermin, pay
particular attention to keeping the
appliance and its surroundings in a
clean condition at all times. Any
damage which may be caused by
cockroaches or other vermin will not be
covered by the guarantee.
8
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Warning and Safety instructions
Correct use
Do not operate any electrical
~
equipment (e.g. an electric ice-cream
Never handle frozen food with wet
~
maker) inside the appliance. Danger of
sparking and explosion.
hands. Your hands may freeze to the
frozen food. Danger of frost burn.
Do not store cans or bottles
~
Do not take ice cubes out with your
~
containing carbonated drinks or liquids
which could freeze in the freezer. The
cans or bottles could explode.
Danger of injury and damage to the
appliance.
bare hands and never place ice cubes
or ice lollies in your mouth straight from
the freezer.
The very low temperature of the frozen
ice or lollies can cause frost burn to the
lips and tongue.
When cooling drinks quickly in the
~
freezer, make sure bottles are not left in
for more than one hour, otherwise they
could burst, resulting in injury or
damage.
Do not refreeze thawed or partially
~
thawed food.
Defrosted food should be used up as
quickly as possible, as food soon loses
its nutritional value and goes off.
Defrosted food may only be re-frozen
after it has been cooked.
Do not use sharp edged objects to
~
– remove frost and ice,
– separate frozen foods or remove ice
trays.
Observe the "use by" dates given on
~
food to avoid the risk of food poisoning.
Storage times will depend on several
factors, including the freshness and
quality of the food as well as the
temperature at which it is stored. Follow
the instructions given on food
They will damage the evaporator,
causing irreversible damage to the
appliance.
Do not use any oils or grease on the
~
door seal, as these will cause the seal
to deteriorate and become porous with
time.
manufacturer's packaging on storage
conditions required, as well as the “use
by” date.
Do not block the ventilation gaps in
~
Do not store explosive materials in
~
the appliance as this would impair the
efficiency of the appliance, increase the
electricity consumption and could
cause damage to the appliance.
the appliance or any products
containing propellants (e.g. spray
cans). Thermostats switching on may
produce sparks which could present a
fire hazard. Flammable compounds
could explode.
9
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Warning and Safety instructions
The appliance is designed for use
Disposal of your old appliance
~
within certain climate ranges (ambient
temperatures), and should not be used
outside this range. The climate range
for your appliance is stated on the data
plate inside the appliance.
Before disposing of an old
~
appliance, first make the door latch or
lock unusable.
This way you will prevent children from
accidentally locking themselves in and
endangering their lives.
Installing it in a room with too low an
ambient temperature, e.g. a garage,
can lead to the appliance switching off
for longer periods so that it cannot
maintain the required temperature.
Be careful not to damage any part of
~
the pipework whilst awaiting disposal,
e.g. by
Do not place electric heaters or
– puncturing the refrigerant channels
in the evaporator.
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candles in the appliance to defrost it.
These can damage the plastic parts.
– bending any pipework.
Do not use defrosting sprays or
~
– scratching the surface coating.
de-icers, as they might contain
substances which could damage the
plastic parts or which could cause a
build-up of gases and pose a danger to
health.
Splashes of refrigerant can damage the
eyes.
The manufacturer cannot be held
liable for damage caused by
non-compliance with these Warning
and Safety instructions.
Do not use a steam-cleaning
~
appliance to defrost or clean this
appliance. Steam could reach the
electrical components and cause a
short circuit.
10
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How to save energy
Normal energy
consumption
Increased energy
consumption
Installation site
In a ventilated room.
In an enclosed, unventilated room.
In direct sunlight.
Protected from direct sunlight.
Not situated near to a heat source Situated near to a heat source
(radiator, oven).
(radiator, oven).
Where the ideal ambient room
temperature is approx. 20°C.
Where there is a high ambient
room temperature.
Temperature setting with
a thermostat which is
approximate
With a medium setting of 2 to 3.
With a high setting: the lower the
temperature in the compartment,
the higher the energy
(set in stages).
consumption.
Temperature setting with
a thermostat which is
exact to the degree
(digital display).
Cellar section 8 to 12°C
On appliances with winter setting,
please make sure that the winter
setting is switched off when the
ambient temperature is warmer
than 16 °C.
Refrigerator section 4 to 5 °C
PerfectFresh zone just above 0 °C
Freezer section -18°C
Wine storage section 10 to 12 °C
Only open the doors when
Use
Frequent opening of the doors for
necessary and for as short a time long periods will cause a loss of
as possible.
coldness.
Store food in an organised way.
If food is not stored in an
organised way, searching for an
item will mean the door is open for
longer.
Allow hot food and drinks to cool
down before placing them in the
appliance.
Placing hot food in the appliance
will cause the compressor to run
for a long time, as the appliance
will have to work harder to lower
the temperature.
Store food covered or packaged. The evaporation or condensation
of liquids will cause a loss of
coldness in the refrigerator.
Place frozen food in the
refrigerator to defrost.
Do not over-fill the appliance to
allow air to circulate.
Defrosting
Defrost the freezer compartment
when a layer of ice 0.5 cm thick
has built up.
A layer of ice hinders the cold
from reaching the frozen food, and
causes an increase in energy
consumption.
11
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Switching on and off
Before using for the first time
Cool pack
^ Clean the inside of the appliance and Place the cool pack in the top drawer of
the accessories with lukewarm water
and a little washing-up liquid, and
then dry with a soft cloth.
the freezer. The cool pack will be at its
most effective after it has been in the
freezer for approx. 24 hours.
Important:
Switching off
To ensure the correct functioning of
the appliance, let it stand for
between 1½ and 2 hours after
transporting it to its final location
before connecting it to the mains.
^ Press the On/Off button for approx. 2
seconds.
Switching on
The temperature display will go out and
the cooling process will be switched
off. If this does not happen, then the
safety lock has been activated.
^ Press the On/Off button.
Safety lock
Bars will light up in the temperature
display.
The safety lock can be activated to
prevent the appliance being switched
off inadvertently.
The appliance will start cooling.
To enable the temperature to get
sufficiently cold inside the appliance,
allow the appliance to run for a few
hours before placing food in it.
To activate the safety lock
^ Press and hold the Super freeze
button for approx. 5 seconds.
The SF indicator light will start to flash
and a c will appear in the temperature
display.
^ Then press the Super freeze button
again.
12
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Switching on and off
Switching off for longer
periods of time
If the appliance is not going to be used
for a longer period of time, e.g. whilst
on holiday:
^ You can now choose between ; 0
and ; 1 by pressing the temperature
selector buttons:
^ switch the appliance off,
0: the safety lock is de-activated,
1: the safety lock is activated.
^ switch off at the wall socket and
withdraw the plug,
^ Press the Super freeze button to save
the setting.
^ defrost and clean the appliance out,
and
The safety lock indicator light X will
light up when the safety lock has been
activated.
^ leave the door ajar to air the
appliance.
If, during a long absence, the
appliance is switched off but not
cleaned out and the door is left shut,
there is a danger of mould and
odours building up inside the
appliance.
^ Press the On/Off button to come out
of setting mode.
If you do not do this, the electronics will
switch over to normal operation
automatically after a couple of minutes.
13
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The correct temperature
It is very important to set the correct
temperature for storing food in the
appliance. Micro-organisms will cause
food which is not stored at the correct
temperature to deteriorate rapidly.
Setting the temperature
The temperature inside the appliance
can be selected by pressing the +/-
buttons.
Temperature influences the growth rate Press the
of these micro-organisms. Reducing
the temperature reduces their growth
rate.
To freeze fresh food and to store frozen
food for a long time, a temperature of
-18 °C is required. At this temperature
the growth of micro-organisms is
generally halted. As soon as the
+ button: to raise the temperature
(it gets warmer)
– button: to reduce the temperature
(it gets cooler).
temperature rises above -10 °C, the
micro-organisms become active in the
food again so that it cannot be kept as
long. For this reason, partially defrosted
or defrosted food must not be re-frozen.
Food may be re-frozen once it has
been cooked, as the high temperatures
achieved when cooking destroy most
micro-organisms.
The temperature being set will flash in
the display.
When pressing the buttons, the
following information shows in the
display:
– When first pressed, the last
temperature selected flashes.
– Each subsequent press of the button
adjusts the temperature shown in
1 °C steps.
The temperature in the appliance will
rise:
– the more often the door is opened
and the longer it is kept open,
– Keeping the button pressed in
adjusts the temperature continually.
– if too much food is stored in it at
once,
Approx. 5 seconds after letting go of
the button, the current actual
temperature of the freezer is
automatically shown.
– the warmer the food is which is being
put into it,
– the higher the ambient temperature
surrounding the appliance.
The appliance is designed for use in
specific ambient temperatures
(climate ranges). Do not use in
ambient temperatures for which it is
not designed.
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The correct temperature
If you have adjusted the temperature,
wait for approx. 6 hours if the
appliance is not very full and for
approx. 24 hours if the appliance is
full before checking the temperature
display as it will take this long for the
display to give an accurate reading. If,
after this time, the temperature is still
too high or too low, you will need to
adjust it again.
This loss of coldness is no cause for
concern in the following circumstances:
– when the door has been left open for
a while, e.g. for removing or storing a
large amount of food,
– when fresh food is being frozen.
As soon as the temperature has fallen
to approx. -10 °C, the temperature
display ceases to flash and lights up
constantly.
Temperature range
However, if the temperature remains
above -18 °C for a long time, check that
the frozen food has not started to
defrost. If it has, make sure that the
food is safe to use and, if it is, then use
it as soon as possible.
The temperature can be adjusted from:
-14 °C to -28 °C
The ambient temperature in the room
and the installation location can affect
the time it takes for the appliance to
reach the lowest temperature. If the
ambient temperature is too high, the
appliance may not reach the lowest
temperature.
Temperature display brightness
The appliance is supplied with the
brightness of the temperature display
set as low as possible. However, if the
door is opened, a setting changed or if
the alarm is sounding, the temperature
display will appear much brighter.
Temperature display
During normal operation, the
temperature display on the control
panel shows the temperature in the
warmest part of the appliance.
The level of brightness can be
adjusted:
If the temperature in the appliance is
not within the range that the appliance
is able to display (below 0°C), only bars
will light up in the temperature display.
^ Press and hold the Super freeze
button for approx. 5 seconds.
The temperature display will flash if
– a different temperature is being set,
The SF indicator light will start to flash
and a C will appear in the temperature
display.
– the temperature has risen too much,
as a warning that the appliance is no
longer cold enough.
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The correct temperature
^ Press one of the temperature selector
buttons until a ^ appears in the
display.
^ Then press the Super freeze button
again.
^ The brightness of the display can be
changed by pressing the
temperature selector buttons.
The range is from 1 to 5:
1: dimmest setting,
5: brightest setting.
^ Press the Super freeze button to save
the setting.
^ Press the On/Off button to come out
of setting mode.
If you do not do this, the electronics will
switch over to normal operation
automatically after a couple of minutes.
16
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Alarm
Your appliance has been fitted with a
warning system which ensures that the
temperature in the freezer cannot rise
unnoticed.
Activating the alarm system
The warning system works
automatically once the temperature in
the freezer is cold enough.
Temperature alarm
Switching the alarm off early
An alarm will sound and the
As soon as the temperature in the
freezer has dropped sufficiently, the
alarm switches off and the temperature
display stops flashing and lights up
constantly. However, if the noise
disturbs you, you can switch the alarm
off before this if you wish.
temperature display will flash if the
temperature becomes too warm.
The alarm will sound and the
temperature display will flash,
– if the freezer door has been left open
for a while, e.g. in order to load,
re-arrange or take food out.
– when freezing large amounts of food
at once.
^ Press the alarm off button.
– the appliance has been switched off
for an extended period, and is
switched on again.
The alarm will stop. The temperature
display will continue to flash until the
set temperature has been reached.
The display then stops flashing and
lights up constantly. The alarm
system is now ready should it be
needed again.
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Super freeze
Super freeze
Switching off Super freeze
Switch the Super freeze function on
before putting fresh food into the
freezer.
Depending on the amount of food
placed in the freezer, the Super freeze
function will switch off automatically
after a minimum of 30 hours and a
maximum of 65 hours. The indicator
light goes out and the appliance
continues running at normal power.
This helps food to freeze quickly and
retain its nutrients, vitamins, flavours
and appearance.
Exceptions:
To save energy the Super freeze
function can be switched off once a
constant temperature of -18°C or
colder has been reached in the freezer.
– when placing food in the freezer that
is already frozen.
– when freezing less than 2 kg fresh
food daily.
^ Press the Super freeze button.
The Super freeze indicator light SF goes
out, and the appliance continues
running at normal power.
Switching on Super freeze
When freezing small quantities of food
in the freezer, the Super freeze function
should be switched on 6 hours before
loading the freezer. When freezing the
maximum load of food the Super
freeze function should be switched on
24 hours before loading the freezer.
^ Press the Super freeze button.
The Super freeze indicator light SF
comes on.
The temperature in the freezer falls, and
the freezer operates on the coldest
setting.
18
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Freezing and storing food
Maximum freezing capacity
Storing frozen food
To ensure that fresh food placed in the
freezer freezes through to the core as
quickly as possible, the maximum
freezing capacity must not be
When buying frozen food to store in
your freezer, check
– that the packaging is not damaged,
– the use-by date,
exceeded. The maximum freezing
capacity for freezing within a 24-hour
period is given on the data plate
“Freezing capacity ....kg/24 hrs”.
– the temperature at which the frozen
food is being stored in the shop. The
length of time it can be kept is
The maximum freezing capacity given
on the data plate has been calculated
according to DIN EN ISO 15502 Stan-
dard.
reduced if it has been stored at a
temperature warmer than -18 °C.
^ Buy frozen food once you have
finished the rest of your shopping,
and wrap it in newspaper or use a
cool bag or cool box to transport it.
Freezing fresh food
Fresh food should be frozen as quickly
as possible. This way the nutritional
value of the food, its vitamin content,
appearance and taste are not impaired.
^ Store it in the freezer as soon as
possible.
Never re-freeze partially or fully
defrosted food. Consume defrosted
food as soon as possible as it will
lose its nutritional value and spoil if
left for too long. Defrosted food may
only be re-frozen after it has been
cooked.
Food which takes a long time to freeze
will lose more water from its cells, which
then shrink.
During the defrosting process, only
some of this water is reabsorbed by the
cells; the rest collects around the food.
If food is frozen quickly, the cells have
less time to lose moisture, so they
shrink less.
As there is not so much moisture, it is
easier for the food to reabsorb it during
the defrosting process, and very little
water collects around the defrosted
food.
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Freezing and storing food
Home freezing
lightly before freezing, but care
should be taken as the taste of some
spices alters when frozen.
Only freeze fresh food which is in good
condition.
– Do not place hot food or drinks in the
freezer. This causes already frozen
food to thaw and increases the
energy consumption considerably.
Allow hot food and drinks to cool
down before placing them in the
freezer.
Hints on home freezing
– The following types of food are
suitable for freezing:
Fresh meat, poultry, game, fish,
vegetables, herbs, fresh fruit, dairy
products, pastry, leftovers, egg
yolks, egg whites and a range of
pre-cooked meals.
Packing
^ Freeze food in portions.
– The following types of food are not
suitable for freezing:
Suitable packing material
- plastic freezer film
- freezer bags
Grapes, lettuce, radishes, sour
cream, mayonnaise, eggs in their
shells, onions, whole raw apples and
pears.
- freezer containers
- aluminium foil
– To retain colour, taste and vitamin C,
vegetables should be blanched after
they have been trimmed and
washed.
Unsuitable packing material
- wrapping paper
- grease-proof paper
- cellophane
To blanch: bring a large saucepan of
water to the boil and immerse the
vegetables in the fast boiling water
for 2-3 minutes, depending on
variety. Remove, and plunge into
ice-cold water to cool quickly. Drain
and pack ready for freezing.
- dustbin liners
- plastic carrier bags
^ Expel as much air as possible from
bags etc. before sealing them, to
prevent freezer-burn on food.
^ Close the packaging tightly with
- rubber bands
– Lean meat freezes better than fatty
meat, and can be stored for
considerably longer.
- plastic clips
- string or bag ties
- freezer tape.
– To prevent chops, steaks, cutlets or
rolled meat from freezing together in
solid blocks when packed, separate
with a sheet of plastic freezer film.
Freezer bags may also be sealed
using home heat-sealing kits.
– Do not season fresh foods or
blanched vegetables before
^ Make a note of the contents and the
date of freezing on the packaging.
freezing. Only season cooked food
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Freezing and storing food
Before placing food in the freezer
Freezing large items
^ When freezing more than 2 kg of
fresh food, switch on the Super
freeze function for some time before
placing the food in the freezer (see
"Super freeze").
To freeze a large item such as a turkey
or joint of meat, the glass cold plates
between the freezer drawers can be
removed. To do this:
^ Remove the freezer drawers, and
carefully slide out the glass cold
plate you wish to remove.
This also helps to prevent food that is
already in the freezer from starting to
defrost.
Defrosting
Placing food in the freezer
Frozen food can be defrosted in
different ways:
Fresh food can be placed in any
drawer for freezing, however it is
preferable to use the upper drawers.
Large quantities should be placed
directly on the glass cold plates to
freeze the food quickly. To do this first
take out one or several freezer drawers.
– in a microwave oven,
– in the oven using the “Fan” or
“Defrost” setting,
– at room temperature,
– in the refrigerator (the cold given off
by the frozen food helps to keep
other food cold),
Each drawer and glass cold plate
can take a maximum of 25 kg.
^ Place the food flat in the base of the
drawers or on the glass cold plates
so that it freezes through to the core
as quickly as possible.
– in a steam oven.
Poultry It is particularly important to
observe food hygiene rules when
defrosting poultry. Do not use the liquid
from defrosted poultry. Pour it away
and wash the container it was in, the
sink and your hands. Danger of
salmonella poisoning.
^ Make sure that the packaging and
containers are dry to prevent them
sticking together when frozen.
When freezing, make sure that food
already frozen does not come into
contact with fresh food being frozen
as this could cause the frozen food
to begin to defrost.
Fruit should be defrosted at room
temperature in its packaging, or in a
covered bowl.
Most vegetables can be cooked while
still frozen. Just put straight into boiling
water or hot fat. The cooking time is
slightly less than that of fresh
vegetables due to changes in the cell
structure.
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Freezing and storing food
Cool pack
Never re-freeze partially or fully
defrosted food. Consume defrosted
food as soon as possible as it will
lose its nutritional value and spoil if
left for too long. Defrosted food may
only be re-frozen after it has been
cooked.
The cool pack prevents the
temperature in the freezer rising too
quickly in the event of a power cut.
Place the cool pack in the upper
drawer directly on top of food, or in the
freezer tray to save space. The cool
pack will be at its most effective after it
has been in the freezer for approx. 24
hours.
Ice cubes
If there is a power cut, place the cool
pack directly on top of the frozen food
in the upper drawer so that the food will
be kept cold for as long as possible.
When placing fresh food in the freezer,
use the cool pack to separate the fresh
food from the food which is already
frozen so that the frozen food does not
begin to thaw.
^ Fill the ice tray three quarters full with
water, and place it in the bottom of
one of the drawers.
^ Once frozen, use a blunt instrument,
for example a spoon handle, to
The cool pack can also be used in a
cool bag to keep food or drinks cool for
a short period of time.
remove the ice tray from the freezer.
^ Ice cubes can be removed easily
from the tray by twisting the tray
gently or by holding it under cold
running water for a short while.
Cooling drinks
When cooling drinks quickly, make sure
bottles are not left in the freezer for
more than one hour, as they could
burst.
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Defrosting
In normal use, ice and frost will form on To defrost
the evaporator plates. If allowed to
Carry out the defrosting procedure
as quickly as possible if food has
not been placed in another freezer.
The longer the food is left out at
room temperature, the faster it
defrosts.
accumulate, this will impair the
efficiency of the freezer and increase
the consumption of electricity.
Do not scrape ice and frost off the
evaporator plates as this can
damage them and render the
freezer unusable.
^ Switch the appliance off.
The freezer should be defrosted from
time to time. It must be defrosted if a
layer of ice approx. 5 mm thick has
accumulated. It is best to defrost when
only very little food or no food at all is
left in the freezer.
If the temperature display does not
switch off, the safety lock is switched
on.
^ Unplug the appliance.
^ Open the freezer door.
To speed up defrosting, a bowl
containing hot water (not boiling) can
be placed in the appliance. Closing the
door in this instance will help retain the
warmth and speed up the defrosting
process.
Before defrosting
^ Switch on the Super freeze function
at least 4 hours before defrosting to
ensure frozen food retains its cold
reserve for longer when taken out of
the freezer.
^ Remove the frozen food from the
freezer and place it in another
freezer, or cool-box, or wrap it in
several layers of newspaper or cloths
and store in a cool place until the
freezer is ready for use again.
We do not recommend the use of
hot air blowers such as hairdryers
for defrosting your appliance.
Never place electric heaters or
candles in the appliance to defrost
it. These can damage the plastic
parts.
^ Remove all the freezer drawers from
the freezer.
Do not use defrosting sprays, or
de-icers as they could contain
substances which could damage
the plastic parts and which may
cause a build up of gases and pose
a danger to health.
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Defrosting
After defrosting
^ Use a sponge or towel to soak up
any water from defrosting still in the
appliance.
^ Clean the appliance and then dry it
thoroughly.
^ Close the appliance door, insert the
plug in the socket and switch the
appliance back on.
^ Switch on the Super freeze function
so that the freezer can cool down
quickly. The SF indicator light will
come on.
^ Once the temperature in the freezer
is sufficiently low, place the food
back in the freezer drawers and put
them back in the freezer.
^ The Super freeze function can now
be switched off.
The SF indicator light will go out.
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Cleaning and care
^ A range of Miele branded cleaning
agents including a microfibre
Cleaning the outer casing, the
interior and accessories
"E-Cloth" is available from the Miele
UK Spare Parts Department, or via
Use warm water with a little washing-up
liquid. Wash all accessories and
drawers by hand only. Do not wash in a
dishwasher.
Never use cleaning agents
containing abrasive substances
such as sand, soda, acids or
chemical solvents.
^ After cleaning, wipe the outer casing,
the interior and accessories with a
damp cloth and dry with a soft cloth.
Leave the door open to air the
"Non-abrasive" cleaning agents are
also unsuitable as they can cause
matt areas to appear.
appliance for a short while.
Ventilation gaps
Make sure that water cannot get into
the electronic unit or into the
ventilation gaps.
^ The ventilation gaps should be
cleaned regularly with a brush or
vacuum cleaner. A build-up of dust
will increase the energy consumption
of the appliance.
Do not use steam cleaning
apparatus to clean the appliance.
Steam could reach the electrical
components and cause a short
circuit.
Door seal
Do not use any oils or grease on the
door seal. These will cause the seal
to deteriorate and become porous
over time.
The data plate located inside the
appliance must not be removed. It
contains information which is
required in the event of a service
call.
The door seal should be cleaned
regularly with clean water and then
wiped dry with a soft cloth.
Before cleaning
^ Switch the appliance off, switch off at
the socket and remove the plug.
^ Take any frozen food out of the
appliance and store it in a cool place.
^ Defrost the freezer.
^ Take out any removable parts, e.g.
shelves, for cleaning.
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Cleaning and care
Metal grille at the back of the
appliance
The metal grille at the back of the
appliance (heat exchanger) should be
dusted at least once a year. A build-up
of dust will increase the energy
consumption of the appliance.
When cleaning the grille, make sure
that the pipework and other
components do not get broken or
damaged in any way.
After cleaning
^ Close the appliance door, insert the
plug in the socket and switch the
appliance back on.
^ Switch on the Super freeze function
so that the appliance can cool down
quickly.
^ Once the temperature in the freezer
has reached the required
temperature, place the food back in
the freezer drawers and put them
back in the freezer.
^ Switch off Super freeze by pressing
the Super freeze button when the
temperature in the freezer is a
constant -18 °C or colder.
The indicator light will go out.
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Problem solving guide
. . . the temperature inside the
appliance is too low.
Repairs to electrical appliances
should only be carried out by a
suitably qualified and competent
person in strict accordance with
current local and national safety
regulations. Repairs and other work
by unqualified persons could be
dangerous. The manufacturer
cannot be held liable for
^ Select a warmer temperature.
^ The Super freeze function is switched
on. The indicator light SF is on.
. . . the compressor is switching in
too frequently and for too long.
^ Check whether the ventilation gaps
have been covered over or become
dusty.
unauthorised work.
Some minor problems can be corrected
without contacting Miele.
^ Check whether the metal grille (heat
exchanger) at the rear of the
What to do if . . .
appliance has become dusty.
^ The door has been opened too
frequently, or a large amount of fresh
food has been put in at once for
freezing.
. . . the appliance does not get cool.
^ Check whether the appliance has
been switched on. The temperature
display must be lit up.
^ Check that the door has been closed
properly.
^ Check that the plug is correctly
inserted into the socket and switched
on.
^ Check to see whether a thick layer of
ice has built up in the freezer. If it
has, then the freezer will need
defrosting.
^ Check that the fuse is not defective
and that the mains fuse has not
tripped. If it has, contact the Miele
Service Department.
. . . the door will not open because it
has been opened and closed too
many times in succession.
This is not a fault. The suction caused
by opening and closing the door is
preventing the door from opening. Wait
a few minutes and then try again. It
should now open without force.
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Problem solving guide
. . . the alarm sounds and the
temperature display flashes.
^ Press the alarm button whilst "nA" is
lit up in the display.
The freezer is too warm, because
The alarm will stop. The temperature
display will show the warmest
temperature recorded in the freezer
during the power cut.
– the door has been opened too
frequently, or large amounts of fresh
food have been put in at once for
freezing.
Depending on the temperature
displayed, you should check the
condition of food in the freezer. If food
has defrosted or started to defrost,
check that it is still safe to use, and if
so, use it as quickly as possible.
Defrosted food may only be re-frozen
after it has been cooked.
– the appliance has been switched off
for an extended period, and has
been switched on again.
– the ventilation gaps are blocked.
Once the problem has been resolved
and the temperature inside the freezer
is sufficiently cold, the alarm will stop
and the temperature display will light
up constantly.
The warmest temperature will show in
the display for about 1 minute. The
display will then revert to showing the
actual current temperature in the
freezer.
. . . bars light up in the temperature
display.
The display can be switched off
manually by pressing the alarm off
button.
Check the temperature display about 6
hours after switching on the appliance.
The temperature will only show in the
display once the temperature inside the . . . food has frozen together.
appliance falls below 0 °C.
Use a blunt instrument, e.g. a spoon
handle or plastic scraper, to prise it
. . . F1 to F5 show in the temperature
apart carefully.
display.
There is a fault. Call the Service
Department. A safety switch will
maintain the temperature of the
appliance as long as the door is kept
shut.
. . . . . . there is a thick layer of ice in
the freezer.
^ Check whether the door closes
properly.
^ Defrost and then clean the freezer.
. . . the alarm sounds and "nA"
Too thick a layer of ice reduces
efficiency and increases energy
consumption.
appears in the temperature display.
The temperature has risen too high at
some point during the last couple of
days because of a power cut.
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Problem solving guide
. . . the Super freeze indicator light
does not light up, even though the
appliance is working.
^ The indicator light is defective. Call
the Service Department.
. . . you cannot switch the appliance
off.
The safety lock has been activated.
If you still cannot remedy the fault
having followed these suggestions,
please contact the Miele Service
Department.
To prevent unnecessary loss of
temperature it is advisable not to
open the door while waiting for the
appliance to be serviced.
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Noises
Normal noises
What causes them
Brrrrr...
Humming noise made by the motor (compressor). This noise can
get louder for brief periods when the motor is switching on.
Blubb, blubb....
Click....
A gurgling noise can be heard when coolant is circulating
through the pipes.
Clicking sounds are made when the thermostat switches the
motor on and off.
Sssrrrrr....
On multi-zone and frost-free appliances you can sometimes just
hear the movement of air circulating inside the appliance.
Remember that the noise of the compressor and the coolant circulating in the
system is unavoidable.
Noises that you can
easily rectify
What causes them, and what can you do about
them?
Rattling, vibrating
The appliance is uneven: Realign the appliance using a spirit
level, by raising or lowering the screw feet underneath the
appliance.
The appliance is touching another appliance or piece of
furniture: Move it away.
Drawers, baskets or shelves are unstable or sticking: Check
all removable items and refit them correctly.
Are any bottles or containers unstable or knocking against
each other? Separate them.
The transport cable clips are hanging loose at the back of
the appliance: Remove the clips.
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After Sales / Guarantee
In the event of a fault which you cannot
correct yourself, or if the appliance is
under guarantee, please contact:
– your Miele Dealer or Chartered Agent
or
– the Miele Service Department
(see back cover for contact details).
When contacting your Dealer/Chartered
Agent or Miele, please quote the model
and serial number of your appliance.
This information is given on the data
plate inside your appliance.
Please note that telephone calls may
be monitored and recorded for
training purposes.
Guarantee
For information on the appliance
guarantee specific to your country
please contact Miele. See back cover
for contact details.
In the U.K. your appliance is
guaranteed for 2 years from the date of
delivery. However, you must activate
your cover by calling 08706 080028 or
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Electrical connection
Electrical connection U.K.
Non-rewireable plugs (BS 1363)
All electrical work should be carried out The fuse cover must be re-fitted when
by a suitably qualified and competent changing the fuse, and if the fuse cover
person in strict accordance with current is lost, the plug must not be used until a
local and national safety (BS 7671 in
the UK).
suitable replacement is obtained. The
colour of the correct replacement cover
is that of the coloured insert in the base
of the plug, or the colour that is
embossed in words in the base of the
plug (as applicable to the design of the
plug fitted).
The appliance is supplied with a mains
cable and moulded plug ready for
connection to an a.c. single phase
220-240 V 50 Hz supply.
The voltage and frequency are given on
the data plate. Please ensure that these
match the household mains supply. The
fuse rating is quoted on the plug.
Replacement fuses should be ASTA
approved to BS 1362 and have the
correct rating. Replacement fuses and
fuse covers may be purchased from
your local electrical supplier.
Connection should be made via a
suitable switched socket which is easily
accessible. For extra safety it is
advisable to install a suitable residual
current device (RCD).
WARNING
THIS APPLIANCE MUST BE
EARTHED
Do not connect the appliance to the
mains electricity supply by an extension
lead. Extension leads do not guarantee
the required safety of the appliance
(e.g. danger of overheating).
The appliance must not be connected
to an inverter and must not be used
with a plug adapter as these can cause
damage to the appliance’s electronic
unit.
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Installation
Do not place any appliance which
gives off heat, such as a toaster or
microwave oven, on top of this
appliance, as this would increase
the appliance's energy
Climate range
Ambient room
temperature
SN
N
+ 10 to +32 °C
+16 to +32 °C
+16 to +38 °C
+16 to +43 °C
+10 to +38 °C
+10 to +43 °C
ST
T
consumption.
SN-ST
SN-T
This appliance must not be installed
directly next to another refrigerator
or freezer.
The appliance will function perfectly
down to an ambient temperature of
+5 °C.
It does not have side-wall heating,
so installation next to another
refrigerator or freezer could cause a
build-up of condensation between
them.
Ventilation
Air at the back of the appliance gets
warm. To ensure sufficient ventilation,
the ventilation gaps must not be
covered over. The air inlet and outlet
must not be covered or blocked in any
way. They should be dusted on a
regular basis.
Further information is available from
your dealer.
Location
This appliance should be installed in a
dry, well-ventilated room. It should not
be installed where it is exposed to
direct sunlight or directly adjacent to a
heat-producing appliance such as an
oven or a radiator. The room
Installation
^ Remove the cable clip from the back
of the appliance.
^ Check that all parts at the back of the
appliance are unhindered. Carefully
remove any hindrance.
temperature should not go above or
below the climate range for which the
appliance is designed. The higher the
ambient temperature of the room, the
more energy the appliance requires to
operate.
^ Carefully push the appliance into
position
^ with the back against the wall.
Climate range
The appliance is designed for use
within certain climate ranges (ambient
temperatures), and should not be used
outside this range. The climate range of
the appliance is stated on the data
plate inside the appliance.
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Installation
Aligning the appliance
^ To align the appliance, adjust the feet
using the spanner supplied.
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Installation
Appliance dimensions
A
B
C
F 12020 S
850 mm
600 mm
624 mm
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Changing the door hinging
The appliance is supplied right hand
hinged. If left hand door hinging is
required, follow the instructions below.
^ Remove cover c and use it to cover
the now empty holes on the opposite
side.
^ Close the door.
^ Use the spanner supplied to unscrew
upper hinge pin d and refit it on the
other side.
^ Take care not to lose the washer.
^ Unscrew lower hinge bracket a, and
remove.
^ Then lift the door down and off.
^ Fit the appliance door onto upper
hinge pin d and then close the
appliance door.
^ Take hinge pin b out of hinge
bracket a, then refit in the other hole
of the hinge bracket. (Use the
spanner supplied to unscrew and
refit the hinge pin).
^ Screw hinge bracket a into the lower
door bearing.
^ Use the long slots in the hinge
bracket to align the door. Make sure
you have tightened all screws
properly.
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Changing the door hinging
Changing over the door handle
^ Turn the handle 180° and fit to the
opposite side.
^ Carefully remove cover a and
stoppers b from the sides using a
flatheaded screwdriver.
^ First screw it at the side and then in
the middle g.
^ Push cover c to the left by placing a
suitable wooden or plastic tool d in
the groove on the right hand side.
^ In the same way, replace cover a
and stoppers b on the opposite
side.
^ Carefully remove cover c.
^ Replace centre cover c by clipping
it in first on the left and then on the
right hand side.
Be careful not to let the tool slip,
causing damage to the appliance.
^ Loosen screws e on the handle side
and in the middle, and remove
handle f.
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Alteration rights reserved / 1308
F 12020 S
M.-Nr. 07 297 230 / 01
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