WARRANTY
STOP
Do not return the product to the store.
IF YOU NEED HELP OR PARTS, CALL THE MASTER CHEF HOTLINE
1-877-707-5463
HOURS: 8AM-7PM EST Mon-Fri, Close Saturday and Sunday
GET HELP FOR:
MISSING/DAMAGED PARTS • ASSEMBLY • TROUBLESHOOTING • WARRANTY ASSISTANCE
• PRODUCT INFORMATION
TIP: ASSEMBLE YOUR GRILL IMMEDIATELY. MISSING OR DAMAGED PARTS MUST BE
CLAIMED WITHIN 30 DAYS, OF PURCHASE.
GRILL SAFETY CHECK
For your family’s safety, please check the following:
SAFETY & CARE MANUAL
READ and UNDERSTAND the owner’s manual
PERFORM LEAK TEST on all connections as specified in this user manual. Leak Checks should be performed
on all new BBQ’s even if assembled by an assembler or gas technician. Leak checks should be performed
frequently thereafter.
THIS MANUAL MUST REMAIN WITH THE PRODUCT AT ALL TIMES
To ORDER non-warranty replacement parts or accessories, or to register your warranty,
please visit us on the web at
INSPECT and CLEAN burner tubes to avoid flash fires caused by spider webs and other blockages. Inspect gas
jets to ensure they are correctly installed in burner tubes. Never leave a lit grill unattended.
BEFORE OPENING THE GAS SUPPLY, ensure the lid is open, control knobs are in OFF position, gas is turned off,
and the regulator is attached to tank correctly. Then follow the PROPER LIGHTING PROCEDURE as shown in the
manual. If above steps are not followed, you may experience low flames, or other performance issues.
CAUTION
DANGER
CHECK that the regulator nipple is centered into the LP tank valve. Do NOT cross thread this connection. Cross
threading may result in a fire, or explosion at the tank connection.
Read and follow all safety statements,
assembly instructions, and use and care
directions before attempting to assemble
and cook.
1. If you smell Gas:
a. Shut off gas to the appliance
b. Extinguish any open flame
c. Open lid
AVOID dangerous grease fires by performing regular cleaning and maintenance of interior casting, the grease
collection system, flame tamers and cooking grates.
d. If odor continues, keep away from
the appliance and immediately
call your gas supplier or your
fire department
INSTALLER OR ASSEMBLER/CONSUMER
This manual should be kept with the BBQ at
all times.
2. Do not store or use gasoline or other
flammable liquids or vapours in the
vicinity of this or any other appliance.
WARNING
Failure to follow all of the Manufacturer’s
instructions could result in hazardous fires,
explosions, property damage, or serious
personal injury or even death.
3. An LP cylinder not connected for use shall
not be stored in the vicinity of this or any
other appliance.
Follow all leak check procedures carefully
prior to operation of barbecue, even if grill
was dealer assembled. Do not try to light
this barbecue without reading the Lighting
Instructions section of this manual.
T H I S B A R B E C U E I S F O R O U T D O O R U S E O N LY
Manual Revision #:
13102009 PD
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GAS HOOK-UP’S AND WARNINGS
(LP) LIQUID PETROLEUM GAS
LP GAS WARNINGS:
• Always turn cylinder valve off when the barbecue is not in use.
• Always handle the tank valve with the utmost care.
• LP gas is nontoxic, odorless and colorless when produced. For Your Safety, LP gas has been given an odor (similar to rotten
cabbage) so that it can be smelled.
• Never connect an unregulated LP gas cylinder to the barbecue
• Always keep the cylinder, in use, securely fastened in an upright position
• Never expose the cylinder to direct sunlight or excessive heat.
• LP gas is highly flammable and may ignite unexpectedly when mixed with air.
LP cylinder requirements:
• Never insert any kind of object into the valve outlet as this may cause damage to the Backcheck. A damaged Backcheck can leak
resulting in fires, explosions, property damage, sever injuries or death.
• Use LP cylinder only with these required measurements:
• 12”(30.5cm) (diameter) x 18”(45.7 cm) (tall) with 20 lb. (9 kg) capacity maximum.
• Do not store an LP cylinder in enclosed spaces such as a carport, garage, porch, covered patio or other building. Make sure the
storage area has a lot of ventilation.
• LP cylinders must be constructed and marked in accordance with specifications for LP cylinders of the U.S. Department of
Transportation (DOT) or the National Standard of Canada, CAN /CSA-B339, Cylinders spheres and tubes for transportation of
dangerous goods. See LP cylinder collar for marking.
• Do not store an LP cylinder in an area where children play.
L.P. CYLINDER REMOVAL, TRANSPORT AND STORAGE
LP cylinder valve must have:
• Shut-off valve with a correct cylinder valve output as specified in
current standards. CAN / CGA 1.6g-M97 Outdoor Gas Grills. USA: ANSI
Z21.58a-2006/CSA 1.6g-2006 Outdoor Cooking Appliances.
Before disconnecting the LP cylinder:
1. Turn OFF all control knobs and the LP cylinder valve.
2. Turn coupling nut counterclockwise by hand only - do not use tools to disconnect. Remove LP Cylinder from inside cart.
3. Install safety cap onto LP cylinder valve. Always use cap supplied with tank valve.
• Failure to use safety cap as directed may result in serious personal injury and/or property damage.
OPD Hand Wheel
• Type 1 outlet compatible with regulator or grill. The type 1 valve is easily
Type 1 outlet with
recognized by the large external thread on the outside of the valve.
thread on outside
• Safety relief valve with direct connection to the vapour space of the cylinder.
Safety Relief Valve
• UL listed Overfill Protection Device (OPD). This OPD safety feature is identi-
fied by a unique triangular hand wheel. Use only LP cylinders equipped with
this type of valve.
WARNING
When transporting and storing the cylinder, make sure it is in an upright position and not on its side. Do
not smoke around cylinder, especially when transporting in a vehicle.
Strap and Cap
• A device for vapor withdrawal.
• A collar to protect the LP tank shut off valve.
• A ring on the bottom of the LP tank to secure it to the support assembly.
L.P. CYLINDER FILLING
• Place dust cap on cylinder valve outlet whenever the cylinder is not in use. Only install the type of dust cap on the cylinder
valve outlet that is provided with the cylinder valve. Other types of caps or plugs may result in leakage of propane.
• Use only licensed and experienced dealers.
• Ensure that the dealer checks and tests the tank for leaks after filling
• LP dealer must purge new cylinder before filling.
WARNING
• Dealer should NEVER fill LP cylinder more than 80% of LP cylinder volume. Volume of propane in cylinder will vary
by temperature.
Any attempt to connect a regulator to any connectors other than the mating TYPE -1 connector could
result in fires, explosions, injuries, or property damage. Use only LP cylinders equipped with this type
of valve.
• Do not release liquid propane (LP) gas into the atmosphere. This is a hazardous practice.
• To remove gas from LP cylinder, contact an LP dealer or call a local fire department for assistance.
DO NOT connect to a propane cylinder exceeding 9.1 kg capacity or use a cylinder with any other type
of cylinder valve connection device.
Before opening LP cylinder valve, check the coupling nut for tightness.
WARNING
If the above instructions are not completely adhered to, it could cause a fire/explosion, resulting in
death or serious Injury, or property damage.
DANGER
• NEVER store a spare LP cylinder, empty or full, under or near
the appliance.
CAUTION
A frosty regulator indicates gas overfill. Immediately close LP cylinder valve and call local LP gas dealer
for assistance.
• Never fill a cylinder beyond 80% full.
• An over filled or improperly stored cylinder is a hazard due to possible
gas release from the safety relief valve. This could cause an intense fire or
explosion with risk of property damage, serious injury or death.
• Do not store objects or materials inside the barbecue cart enclosure that
would block the flow of combustion air to the underside of either the
control panel or the burner box.
• If you see, smell or hear gas escaping, immediately get away from the LP
cylinder/appliance and call your fire department.
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LEAK TESTING THE VALVE, HOSE AND REGULATOR ASSEMBLY
1. Turn all grill control knobs to OFF.
LP Cylinder Leak Test For Your Safety
2. Ensure that the regulator is tightly connected to LP cylinder.
ATTENTION: Leak Test must be repeated each time the LP cylinder is exchanged or refilled.
• Do not smoke during leak test.
3. Completely open LP cylinder valve by turning hand wheel counterclockwise. If you hear a rushing sound, turn gas off
immediately. There is a leak at the connection. Correct before proceeding.
• Do not use an open flame to check for gas leaks
4. Brush soapy solution onto hose and regulator and all connections from the LP tank to the main and side burner manifold.
• BBQ must be leak tested outdoors in a well ventilated area, away from ignition
sources such as gas fired electrical appliances. During leak test, keep your BBQ
away from open flames or sparks.
5. If “growing” bubbles appear, there is a leak. Close LP cylinder valve immediately and re-tighten connections. If leaks
cannot be stopped do not try to repair. Call for replacement parts. Order new parts by providing the serial number, model
number, name and part number of items required (see parts list) to a Customer Care Agent 1-877-707-5463.
Use a clean paint brush and a 50/50 mild soap and water mixture.
º
º
6. Always close LP cylinder valve after performing leak test by turning hand wheel clockwise.
Brush soapy solution onto areas indicated by arrows in figure A.
ATTENTION
DO NOT USE HOUSEHOLD CLEANING AGENTS:
Damage to gas train components can result.
If it is evident there is excessive abrasion or wear, or the hose is cut, it must be replaced prior to the
outdoor cooking gas appliance being put into operation. The replacement hose assembly shall be that
specified by the manufacturer.
Figure A
WARNING
If growing bubbles appear do not use or move the LP cylinder. Contact an LP gas supplier or your
fire department.
WARNING
For all new, at home, natural gas connections please contact a certified gas technician to install your
natural gas barbecue.
SAFETY HOSE AND REGULATOR
FOR NATURAL GAS MODELS (if applicable)
Propane Models:
All Master Chef Natural Gas Barbecues come equipped with a 10’or 12’Natural Gas hose with a quick connect socket connection.
This will allow you to attach your Barbecue to your residential gas line.
Your Barbecue is designed to operate on L.P gas at a pressure of 2.74Kpa (11”water column). A regulator preset to this
pressure is supplied with
your Barbecue.
To Connect
Hose and Regulator comes equipped with the following:
1. Push back the sleeve on the Quick Connect socket and insert plug and release the sleeve as shown.
2. Push the two pieces together until the sleeve snaps forward, to lock the plug in the socket.
Type 1 quick closing connection system which incorporates the following
safety features:
To Disconnect
Nipple has to be centered
• Will limit the gas flow until a POSITIVE CONNECTION has been made
into the LP cylinder valve.
1. Push sleeve back and pull the plug out.
• Has a THERMAL COMPONENT that will automatically shut off the flow of gas
if a temperature of 115-150°C (240-300°F) is reached.
Testing For Gas Leaks
• Has a Flow Limiting Feature, which will restrict the flow of gas to 10 cubic ft/ hour
in the event of a leak, improper lighting procedure, or regulator malfunction.
Before attempting to operate this Grill:
• Always confirm that all burner control knobs are in the OFF position.
• Always connect the gas supply hose first, open lid and then open the gas shutoff valve.
Connecting Regulator to the LP Cylinder
1. LP cylinder must be properly secured onto grill.
2. Turn all control knobs to the OFF position.
Always use a brush or spray bottle to apply a 50/50 solution of liquid soap and water to all connection points, to test for
º
gas leaks. Never use a match or open flame for that purpose.
3. Turn LP cylinder OFF by turning hand-wheel clockwise to a full stop.
Always look for bubbles to appear, as the appearance of bubbles will indicate a gas leak.
Always turn off the gas immediately and tighten the connection, if you find that a leak has been detected.
Before lighting the grill, always repeat this procedure until no further gas leaks are found.
º
º
º
º
4. Remove the protective cap from LP cylinder valve. Always use cap and strap
supplied with valve.
5. Hold regulator and insert nipple into LP cylinder valve. Hand tighten the
coupling nut. Hold the regulator in a straight line with LP cylinder valve so
as not to cross-thread the connection.
If a leak cannot be stopped, do not attempt to light the grill. Always contact a certified Natural Gas technician for assistance or
the Master Chef Customer Care Hotline for assistance. 1-888-707-5463.
6. Turn the coupling nut clockwise and tighten to a full stop. The regulator will seal
on the back-check feature in the LP cylinder valve, resulting in some resistance.
Hold coupling nut and
regulator as shown for
proper connection to
LP cylinder valve.
NOTE:
If you cannot complete the connection, disconnect regulator and repeat
steps 5 and 6. If you are still unable to complete the connection, do not
use this regulator!
DANGER
Do not insert any tool or foreign object into the valve outlet or safety relief valve. You may damage the
valve and cause a leak. Leaking propane may result in explosion, fire, severe personal injury, or death.
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NATURAL GAS HOOK-UPS AND WARNINGS
NEW Natural Gas Barbecue
Match-Lighting Main Burners
If you are experiencing poor natural gas barbecue performance, including but not limited to low flame, low heat or poor heat
1. Open lid. Turn off all control knobs. Ensure LP cylinder is closed.
distribution, please review the following information:
2. Turn on the gas supply valve at the tank (1 to 2 turns) or turn on the main
gas supply valve.
• Always consult the Rating Label on the back of the barbecue to confirm that it has already been configured to burn natural gas.
• If experiencing performance issues with a brand new barbecue hooked up to an older natural gas home connection, it is possible
that the natural gas supply line is not able to supply up to the essential 85,000 BTU’s required (depending on the model). Please
contact Master Chef Customer Care for requirements and then consult with your certified natural gas technician.
3. Insert a lit match or a butane lighter into the match lighting hole located
on the left hand side or right hand side of the barbecue cart (on the
under side of the burner side shelf).
• All gas supply plumbing must be carried out by a qualified service agency. The Supply connection shall be carried out in
accordance with provincial authorities having jurisdiction, and in accordance with CAN/CGA 1-B149.1 & 2 installation code
requirements.
4. Turn the selected burner control knob, either the far right or far left, to the
HIGH position. Be sure the burner lights and stays lit.
5. Light adjacent burners in sequence by pushing knobs in and turning to“HI”.
Model may not be exactly as shown.
• A shut off valve must be installed between the barbecue and the main supply. For natural gas, use a 3/8”or 1/2”natural gas
supply line capable of an input of up to 85,000 BTU’s (depending on the model).
Lighting the SIDE BURNER (if applicable)
1. Open side burner lid. Confirm that all burner control knobs are in the OFF position before opening the gas supply.
2. Turn on the gas supply valve at the tank (1 to 2 turns) or turn on the main gas supply valve.
3. Turn the burner control knob to the“HI”position.
• When conducting pressure test always isolate the barbecue from the gas supply piping system by disconnecting the
barbecue and closing its individual manual shutoff valve. The gas supply piping system should be tested at pressures
which exceed 1/2 psi (3.5kPa).
• All gas supply plumbing must be able to supply 7” water column to the barbecue WITH ALL BURNERS IN OPERATION.
4. Immediately activate the Igniter. The selected burner should light within five seconds.
5. If ignition does NOT occur in 5 seconds, turn the burner control OFF, wait 5 minutes for the gas to clear and repeat the
lighting procedure.
WARNING
ALL Master Chef BBQ’s are sold either NATURAL GAS or PROPANE READY and are not convertible from
one gas source to another.
6. If the burner will not light when using the ignitor, follow the match
lighting instructions.
WARNING
Do not lean over grill while lighting.
OPERATION — LIGHTING INSTRUCTIONS
Lighting the Main Burners:
Match lighting the SIDE BURNER (if applicable)
1. Read instructions before lighting.
1. Open lid. Turn OFF all control knobs. Ensure LP cylinder is closed.
2. Open lid before lighting.
2. Turn on the gas supply valve at the tank (1 to 2 turns) or turn on the main gas
supply valve.
3. Turn off all burners and close tank valve.
4. Open tank valve. Wait 5 seconds.
3. Insert a lit match or a butane lighter under the side burner grate.
5. Turn desired burner knob to“HI”.
4. Turn the side burner control knob to the“HI”position. Be sure the burner lights
and stays lit.
6. Press igniter. Repeat if necessary.
Model may not be exactly as shown.
7. If ignition does not immediately take place, turn burner knobs“OFF”. Wait 5 minutes before lighting with a match.
CAUTION
If ignition does NOT occur in 5 seconds, turn the burner controls OFF, wait 5 minutes and repeat the
lighting procedure. If the burner does not ignite with the valve open, gas will continue to flow out of
the burner and could accidentally ignite with risk of injury. Turn controls and gas source OFF when
not in use.
WARNING
Never stand with your head directly over the barbecue when preparing to light the main burners, to
prevent possible bodily injury.
ATTENTION
Once lit, confirm that the burner is properly lit and that the flame pattern is as desired. If the flame
pattern is other than normal, consult the troubleshooting guide for corrective action.
WARNING:
Never operate main BBQ burners in conjunction with the Rotisserie burner, as this may result in
overheating your BBQ, fire, explosion, personal injury or property damage.
Lighting the ROTISSERIE BURNER (if applicable)
1. Open BBQ lid. Ensure all control knobs in the OFF position before opening the gas supply.
2. Turn on the gas supply valve at the tank (1 to 2 turns) or turn on the main gas supply valve.
3. Turn the Rotisserie burner knob to the“HI”position.
4. Press and hold ELECTRONIC IGNITER button.
5. If the Rotisserie burner does NOT light, turn knob to OFF, wait 5 minutes, and then
repeat lighting procedure.
Model may not be exactly as shown.
6. If the Rotisserie burner still does not light follow the match lighting procedure for the Rotisserie burner.
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COOKING AND PERFORMANCE
ATTENTION
Always preheat barbecue before starting to cook. Light all burners and adjust them to the HIGH position
for 5 to 10 minutes with the lid closed. Following preheat; adjust the controls to medium setting for most
cooking requirements.
!
!
!
• CAUTION!
• AVOID BURNS!
Turning Grill Off
• DO NOT TOUCH WHEN BBQ IS IN USE!
• EXTREMELY HOT SURFACE!
1. Turn all knobs to OFF position.
2. Turn LP cylinder off by turning hand-wheel clockwise to a full stop or turn off natural gas supply valve.
* SHADED AREAS BECOME EXTREMELY HOT
WHEN IN USE.
WARNING
If the heat output is too low, the flow control feature may have been activated by a gas leak or improper
lighting procedure. If so, turn off the burner valve and cylinder valve, and perform a“Leak Test”. If there
aren’t any leaks, perform a complete regulator flow limiting device reset.
Grilling Tips
• Create an improved, non-stick cooking surface by coating all cooking grates with vegetable shortening or cooking oil
before preheating.
• To reduce flare up’s keep the BBQ clean, cook lean cuts of meat, trim excess fat and avoid cooking over very high temperatures.
• Always preheat the appliance on HIGH before adding food.
• Always ensure that the temperature is adjusted following preheat. HIGH is intended for fast pre-heating of the appliance,
searing steaks and other cuts of meat.
• Medium heat is intended for most grilling, baking and roasting
• Low heat is intended for warming, smoking or cooking delicate foods
• Never pierce meat with a fork
• Do not add salts to meat prior to grilling as it may reduce the“juiciness”of the meat
• Do not place frozen meats on the BBQ cooking grates as this will permanently damage the cooking surface. Thaw at room
temperature or in a fridge.
• When basting foods wait until approximately half way through the cooking cycle before adding sauces.
• Always cook with lid down to preserve BBQ temperature.
• Always position BBQ side burner away from wind and cold air for best performance
• After every use, allow BBQ to cool, empty grease pan, wipe outside surfaces with a suitable cleaner, dry and protect surfaces
with a grill cover.
General Side Burner Tips
Your side burner will boil, sauté, stir fry and warm with ease.
• For best results preheat your side burner for 10-15minutes on“HI”.
• When boiling water or warming foods always ensure that you are using a covered pot or wok.
• Ensure that your gas barbecue is positioned away from high winds or cold air as this will adversely affect your side burner
preheating and cooking performance.
• Your 10,000-13,000 BTU side burner will take longer to preheat and cook than your indoor range.
• Remove all food residue and dirt on burner surface.
• Inspect and clean your side burner orifice periodically and confirm that it is clear of food residue, cobwebs or other insect
debris that may cause a FLASH FIRE.
General Infrared Rotisserie Burner Tips
Your Rotisserie burner delivers the succulent self-basted flavours of chickens, ducks, pork, beef or lamb roasts
that only rotisserie cooking can achieve. Because the Rotisserie Burner uses radiant infrared heat, cooking
times are shortened.
• Tie the poultry or meat with a string to keep the shape uniform all around. If the meat is too heavy or irregular if may not
rotate well and should be cooked by an indirect method without a spit.
• For best results always use meat that has been thawed overnight in the fridge or at room temperature.
• Insert rod lengthwise through the meat and fasten with forks.
• Tighten screws with pliers as they tend to loosen during turning process.
• Remove the warming rack prior to use.
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FLASH FIRES
Characteristics of a Flash Fire
• This gas barbecue has a 12,000 BTU infrared rear burner. The rear burner is designed to be used in conjunction with the
Centro Rotisserie Kit. See the Rotisserie Kit for usage and assembly instructions.
• A fire burning outside of the burner box
• Usually visible behind or under the control panel
• Place the prepared spit rod across the hangers inside the grill.
• Install motor.
• May cause damage to control panel, control knobs, and depending on fire could damage to hose and regulator
and/or manifold.
• Place a shallow cooking pan underneath meat. Adding water, beer, wine or consommé for added flavour. This dish is used
to collect drippings for fast basting and naturally delicious gravy, and keeps your appliance clean.
• Burners may burn with large yellow flames
• Burners may not light
• Basting liquid should be added as required and should never be allowed to evaporate.
• Hot control knobs could indicate flare-up conditions are starting
• To seal in juices, and for the best cooking results, ensure that the BBQ lid remains closed and the burner temperature ad-
Prevent Flash Fires by:
justed when needed.
• Always begin by searing meat uncovered on HIGH. Covering meat with aluminum foil and adjusting temperature
• Leak test all connections
if necessary.
• Remove control panel to inspect manifold and valves for damages or leaks
• Remove burners to clean and check for blockages – perform burner safety and maintenance checks
DO NOT OPERATE REAR BURNER AT THE SAME TIME AS THE MAIN BURNERS
Regulator Flow Limiting Device
GREASE FIRES
If you are experiencing any of the following performance issues you may have activated the flow limiting
feature in your regulator:
Characteristics of a Grease Fire
• A fire burning inside the BBQ burner box- may become uncontrollable if not monitored
• Usually accompanied by high flames, a lot of smoke and black soot
• Burners not getting hot enough
• Low or incomplete burner flames
• Low gas pressure
• May cause charring on the interior of BBQ lid, lid side panels (inside and outside), may damage temperature gauge, cause
brownish colouring on stainless steel lids and soot and ash build up on cooking grates.
• Burners not staying lit
Prevent Grease Fires by:
Resetting the Regulator Flow Limiting feature
• Keeping BBQ clean
1. With all control knobs and the gas source in the OFF position, Open the BBQ lid
2. Disconnect the hose and regulator from the Propane tank
• Frequently cleaning the grease collection plate and grease cup
• Frequently changing the ignitor battery.
3. Turn all BBQ control knobs to the“Hi”position
• Not cooking over maximum heat for extended periods of time
• Burning off build-up on the cooking grates and heat plates after each use
4. Let stand for 1-3 minutes, allowing all excess gas in valves and manifold to dissipate
5. Turn all BBQ control knobs back to the“OFF”position
FOR YOUR SAFETY
6. With the BBQ lid still OPEN, reconnect the hose and regulator to the propane tank- Do not cross thread the connection.
7. Hand-tighten only.
• DO NOT throw water on a grease fire
8. Check all hose connections to ensure that a positive seal has been made.
9. Slowly turn ON the propane gas supply, ¼ to ½ a turn.
• DO make sure that you follow all safety checks, maintenance procedures and instructions outlined in this manual before
operating the BBQ
10. Wait approximately 5 seconds for the hose and regulator pressure to stabilize (to prevent the flow limiting device
• DO protect your family and home by performing regular cleaning and maintenance of key BBQ parts including burners,
flame tamers, grease tray and cooking grates.
feature from being re-activated).
11. Turn the selected burner control knob, to the“Hi”position
• DO keep baking soda handy to extinguish a fire
12. Press the Electronic ignition button, or use the match and match
holder, or a BBQ lighter to ignite the selected burner.
VALVE
CONTROL
PANEL
Avoid activating the Flow Limiting Feature by following the
TROUBLESHOOTING
SPIDER WEBS
INSIDE VENTURI
proper start up and shut down procedures and performing a
complete leak test and safety check to ensure that there are no
leaks in the system, and that a positive connection has been made
between the gas source and manifold assembly.
Resolving IGNITER Performance Issues
BURNER
If you are having difficulty with your BBQ’s Electronic Ignition a quick visual inspection of the following will help to
identify the cause:
Keeping your BBQ’s burners free and clear of debris,
1. Check for un-plugged electrode wires or ground wire.
2. Check wires for damage including tears or breaks
3. Check electrode for cracks in the porcelain insulator
4. Replace battery. Ensure battery is installed correctly
5. Check battery igniter cap for proper threading
checking for obstructions including spider webs, will ensure that your family is protected from serious
safety hazards such as FLASH and GREASE Fires. For more information regarding these issues please visit
Spiders and insects are attracted to the smell of propane and natural gas, and often build nests inside your BBQ’s burners,
which is the root cause of a FLASH BACK FIRE. Lighting your burners without first checking and cleaning out the Venturi
tubes, burner ports, and the inside of burners can lead to a serious flash fire resulting in damage to the BBQ, property and/ or
personal injury.
6. Check gap between electrode, gas collector box and burner
7. Check for damage to Electronic Igniter Box.
8. Check to ensure that the Electrode sparks when the igniter button is pressed.
See the Cleaning and Maintenance section of this manual for proper burner maintenance.
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PROBLEM
CAUSE
CORRECTIVE ACTION
PROBLEM
CAUSE
CORRECTIVE ACTION
Igniter does not spark –
Burner lights with match but not with
the igniter
Electrode Fouled
Wipe the electrode with a soft, clean
cloth. If electrode has any build up
of grease or corrosion, lightly sand elec-
trode tip and clean with alcohol.
Low fuel, no fuel, or gas source not
opened
Check the LP cylinder fuel level and
re-fill if necessary. Open the cylinder
valve if closed.
Flow limiting device in regulator has
been activated
Follow proper regulator flow limiting
device reset procedure and/or perform a
leak test to ensure that the flow limiting
device was not activated due to a leak in
the system.
Electrode or burner is wet
Wipe both parts dry before trying
to re-light.
Electrode Porcelain or ceramic
insulator cracked
As the grounding surface of the burner
becomes coated with grease and
residue, the porcelain insulator on the
electrode can crack from the heat. If
this occurs, the spark being transferred
through the insulator will“bleed”from
the crack (cracks collect moisture and
reduce the spark), and ignition will oc-
cur only after a build-up of gas or not
at all. Replace electrode.
Venturi tubes not properly seated over Ensure proper burner installation.
gas jet orifices
PROBLEM
IDENTIFYING THE CAUSE:
Burner will not light (with igniter
or match)
• Low or out of propane
• Cylinder or the gas supply valve is turned off
• Positive connection has not been made between the tank and the regulator.
Regulator will not allow fuel in the line
• Burner port holes or venturi tubes are blocked
• Venturi tubes are not properly seated over valve orifices
• The Flow Limiting Device in the regulator has been activated
Electrode wire (lead wire) is unplugged Confirm that the lead wire, from
or has a loose connection
the Electronic Igniter module to the
electrode is well attached. Loose or
corroded contacts in the igniter system
and electrode can impair its functionality.
Proper connection can often be restored
by simply disconnecting and reconnect-
ing the various electrode wires.
Burner lights with match but not with
igniter (NO SPARK)
• Loose Electrode Wire connection
• Broken electrode – ceramic casing around electrode damaged
• Poor ground – igniter module connection not assembled properly
• Battery Damaged or dead.
• Faulty igniter
Electronic Igniter Module battery
is dead
The battery located in the Electronic
Igniter Module may be dead. Replace
battery. The correct position is with the (+)
end down.
Fire at control knob and control panel
= Flash Fire
• Burner port holes, Venturi tubes, and/or gas jets are blocked
• Burner is improperly seated over gas jet
Yellow smoky flames
• Blocked Venturi tubes
• Excess cooking salts on burner
Do not leave battery within Electronic Igni-
tion module for extended periods, if BBQ is
not in use. Battery acids and corrosion can
result causing permanent damage to the
Electronic Ignition module.
Flame blows out on LOW
• High Wind condition – Adjust the placement of BBQ to shield from wind
• Propane is running low
• Burner improperly seated on gas jet
• Flame Tamers (heat plates) are not in position
• Flow limiting device in the regulator has been activated
• NATURAL GAS MODELS: Installation issues related to incorrect size supply line
installed and /or Water Column supply is not adequate for a BBQ BTU rating of
this BBQ. Do not use a longer Natural Gas hose than is supplied with your BBQ.
Battery cap not threaded properly
Electrode not properly spaced
Remove the Electronic Igniter battery cap
and re-attach. Ensure that the cap is prop-
erly attached without cross threading.
Electrode sparks but the burner will
not light.
The electrode must be properly spaced
in distance from the burner and sit within
the collector box, 3/16 or slightly over 1/8
of an inch from the burner – too much or
too little of a gap will impair the electrode’s
ability to have a positive spark, allowing
the burner to light
Burner does not get hot enough
• BBQ needs to be preheated for 10 minutes with a closed lid. Ambient tempera-
tures will affect the performance of your BBQ. Always keep lid closed in colder
temperatures.
• Flow limiting device in regulator has been activated. See section, what is the
flow limiting device?
• NATURAL GAS MODELS: Installation issues related to incorrect size supply line
installed and /or Water Column supply is not adequate for a BBQ BTU rating of
this BBQ. Do not use a longer Natural Gas hose than is supplied with your BBQ.
Damaged collector box
The electrode is covered by the collector
box that traps impurities to prevent the
electrode and collector box from corrod-
ing. If either the electrode or collector box
is corroded a light sanding using fine sand
paper will restore them to functionality. If
the collector box is pierced or worn from
excessive corrosion it must be replaced.
Blockage within Venturi tubes
Burner maintenance must be performed
to remove any blockages within the
Venturi tubes that are enabling the burner
from lighting.
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• Remove and clean heat plates every other time you BBQ or more frequently if cooking for a large group of people.
Resolving BURNER Performance Issues
• Using a grill brush, brush away any buildup from flame tamers. Clean away all remaining debris with mild soap and warm
PROBLEM
IDENTIFYING THE CAUSE:
water. Dry thoroughly.
• If your BBQ is being stored outdoors you should clean, remove, and store your flame tamers along with your cooking grates,
burners, and igniter battery indoors.
Low or incomplete flame (assuming
burners and Venturi tubes are free and
clear of blockages)
• Proper start up and shut down procedure not followed. Flow limiting device has
been activated and requires resetting
• Positive connection not made between tank and manifold.
• Avoid moisture and corrosive agents from settling on the surface.
• Positive Vapour lock at coupling nut/LP cylinder connection not made. Discon-
nect hose and regulator from LP Cylinder and reconnect correctly.
• Flame Tamers (heat plates) are missing or not in position
• NATURAL GAS MODELS: Installation issues related to incorrect size supply line
installed and /or Water Column supply is not adequate for a BBQ BTU rating of
this BBQ. Do not use a longer Natural Gas hose than is supplied with your BBQ.
Failure to do all of the above will lead to rapid deterioration of this part. Without removing all heat plates and inspecting them
you may not realize the degree of deterioration caused. Following all instructions within this document will ensure a long life
for this part and the best performance of your BBQ.
Cleaning the Grease Cup and Grease Tray
Too much heat/ Excessive flare up
• Excessive fat in meat
• The grease cup and grease tray are located below the burner box of the appliance and is accessible from the rear of the BBQ.
It will catch any grease dripping, and food residue that is not burnt off during cooking.
• Grease collection plate and grease cup need to be cleaned
• Cooking system including flame tamers and cooking grates have a build up of
grease that must be removed
• Always wait for grease to cool before removing the grease cup or collection tray.
• The grease cup and collection tray should be emptied regularly to prevent possible flare ups, spillage or grease fires.
• For easy clean up it is possible to line your grease collection tray with aluminum foil.
• Lower casting of the BBQ is clogged with grease
• Must reduce cooking temperature according to the type of foods being cooked.
Cleaning Burners and Venturi Tubes
CLEANING AND MAINTENANCE
1. Remove the cooking grates and flame tamers to reveal the burners.
2. To remove burner you must first remove the hardware used to assemble the burner into the burner box. (WD40 may be
used on difficult to remove hardware)
Cleaning and Maintaining your BBQ ensures safe and effective use, while eliminating the possibility of
PARTS DETERIORATION and POOR PERFORMANCE.
3. Remove the burners
If you are experiencing any of the following performance or safety issues including but not limited to: 1) BBQ not reaching
temperature potential, 2) yellow burner flames, 3) you smell gas, 4) popping noises, 5) delayed burner ignition, 6) uneven
heat, 7) flash fires, or 8) grease fires, TURN OFF YOUR GRILL immediately and perform the 30 minute maintenance regime
shown below.
4. Brush the outer parts of the burner using a wire or brass bristled brush.
5. Using a flexible wire, open paper clip, or a drill bit, probe each port hole to clear it of grime and rust.
CAUTION:
30 Minute BBQ Maintenance
Do not use anything larger in diameter than the port hole itself as this may cause damage to the
burner port holes.
The 30 Minute BBQ Maintenance should be performed at the beginning of the season before removing the BBQ from storage,
and at least twice during the BBQ season (more if the BBQ is being used frequently and/or year-round).
6. Using a Venturi brush, or bottle cleaning brush, clean the interior of the burner. Special care should be taken to make sure
the brush passes through the entire burner interior.
1. Clean BBQ grill housing and lid
2. Remove and clean the burners, flame tamers, cooking grates, warming rack and grease tray
3. Re-assemble all parts removed and ensure proper placement
4. Perform leak test and safety check on all connections
7. Lightly tap the Burner to remove any residue that has been dislodged from the ports and tube. Compressed air can be
used to flush out any debris.
8. Visually check the gas jets at the end of each of the valves, for dirt, dust and spider webs. Clean them if necessary.
9. Re-install burners using hardware removed. Ensure that the Burners are installed correctly with Venturi tubes seated cor-
rectly over valve gas jet, and firmly in place.
BBQ Housing and Lid
10. Re-install flame tamers and cooking grates
• Always ensure that the BBQ is cool prior to cleaning.
• Remove the warming rack, cooking grates, flame tamers, and burners.
• Use a plastic scraper to remove build-up, food residue and ashes inside the BBQ housing and lid.
Cleaning PORCELAIN CAST IRON COOKING GRATES and GRIDDLE
Tips:
• If necessary, wash the inside of the BBQ burner box with a detergent and water solution. Always rinse and dry thoroughly
• Always protect cooking grates against RUST/ CORROSION, water, humidity, and moisture damage by following the season-
before re-installing parts. To restore luster to parts wipe with a cloth dipped in cooking oil.
ing steps outlined below.
• Prior to preheating the BBQ, remove all build up from cooking grates using a grill brush.
• Prep cooking grates or griddle with a light coating of vegetable shortening or cooking oil.
• Following every BBQ session operate BBQ on“HI”for an additional 5 minutes to burn off any build-up.
Flame Tamers (Heat Distribution Plates)
• Always perform regular maintenance on your flame tamers to remove all debris. Do not allow fats, salty and acidic drippings
from marinades to accumulate on your flame tamers.
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WARRANTY AND SERVICE
How to season Porcelain Cast iron cooking grates
BEFORE YOU CALL FOR SERVICE have the following information available:
1. Serial number: The serial number is located on the upper rear panel of your BBQ, on the rating plate, as well as on the front
cover of the user manual.
1. Remove cooking grates from BBQ and brush away all loose, or chipping porcelain and grease build-up, using a BBQ brush
2. Wash cooking grates with soap and water.
3. Rinse and dry thoroughly with paper towels. Important: Never soak or let soapy water sit on the grates for any length of time.
4. Coat entire cooking grate, top, bottom, sides and each rod with vegetable shortening. DO NOT use salted fat such as mar-
garine, butter, or any non-stick cooking spray. Do not use olive oil as it burns off at high temperatures.
5. Place cooking grates in either your conventional oven or in your BBQ for up to 20 minutes at 250-300 to complete the
seasoning process. Time may vary depending on cooking appliance.
2. Model number: The model number is located on the front cover of the user manual, the bottom right corner of the rating
label and also on your cash register receipt.
3. Proof of purchase by the original owner.
Call the Master Chef® Customer Care Hotline 1-877-707-5463
HOURS: 8AM- 7PM EST Mon-Fri, Closed Saturday and Sunday
6. Once completed, the cooking grates must be allowed to cool down before use.
Cleaning STAINLESS STEEL parts
IF YOUR PRODUCT IS DAMAGED:
To protect the appearance and integrity of Stainless Steel surfaces, routine cleaning is essential. Contaminants vary greatly
in their effect on appearance, corrosivity and ease of removal. Identify the contaminant or experiment with various cleaners
in order to resolve issues including the removal of free-iron contamination. It is impossible to wear out the stainless steel by
excessive cleaning. But is possible to damage the stainless steel components and damage the corrosion resistance using
products NOT made for a Stainless Steel outdoor appliance.
1. Call the Master Chef® Customer Care Hotline 1-877-707-5463
2. Do not return to the store for replacement of damaged or defective parts. Master Chef® Customer Care will ensure that all
in-stock replacement parts arrive at your home within 3-10 business days.
3. Concealed Loss or Damage: If damage is unnoticed until merchandise is unpacked, resolve issue by contacting Master
Chef® Customer Care immediately. Missing or damaged parts should be claimed within 30 days of purchase.
Cleaning Stainless steel Surfaces:
To ensure your satisfaction and for follow-up service,
register your BBQ online at www.masterchefbbqs.com
• Remove grease and other contaminants with a solution of detergent, solvent and water.
• Most cleaners may have corrosive agents and MUST be rinsed off and the surface dried thoroughly.
• Always find a small and inconspicuous spot to test cleansers before cleaning the entire BBQ.
LIMITED Warranty:
• Ordinary carbon steel brushes or steel wool MUST NOT be used to clean stainless steel. They will scratch the finish and leave
particles embedded on the surface that will corrode.
Trileaf Distributions® , hereby warrants to the ORIGINAL PURCHASER of this Master Chef® Barbecue that it will be free of de-
fects in workmanship, for a Limited 1-5 years, model specific, from the date of purchase, as follows:
• Ensure that all stainless steel surfaces are wiped down frequently with a basic vinegar and water solution. If there are other
cleaners being used ensure that they are specifically for Stainless Steel OUTDOOR USE. Regardless of instructions all cleaners
must be rinsed off and dried with a soft cloth.
Please see Limitations and Exclusions section on the following page.
Limited 1 Year:
All parts
• Your Master Chef BBQ uses a mixture of Stainless steel 430 and Silver powder coated paint, on many parts. To clean and
maintain your BBQ’s surfaces DO NOT use any chemical cleaners, as they may strip and cause permanent damage to the
painted surfaces. Master Chef BBQ’s only recommends using a 50/50 mixture of vinegar and water for removing surface dirt
and contamination, and a dry soft cloth for polishing. Micro fiber clothes are highly recommended.
STORING YOUR BBQ
CAUTION
To avoid BBQ deterioration and degradation of parts, please perform the following tasks, prior to storing your BBQ for the season.
Some parts may contain sharp edges – especially as noted in the manual! Wear protective gloves if necessary.
For residential use ONLY. Do not use for commercial cooking.
• Remove and clean all BBQ components as outlined in the care and maintenance section of this manual
• Oil cooking grates with vegetable shortening after cleaning, and wrap them in a towel and store indoors.
WARNING
Do not attempt to repair or alter the hose/ valve/ regulator for any assumed defect or for any type of retro
fit or conversion. Any modifications to this assembly will void your warranty and create the risk of a gas
leak and fire. Use only authorized replacement parts supplied by the manufacturer, for your model.
• To help prevent rust or corrosion, do not leave your Porcelain Cast Iron cooking grates in any humid, moist or damp condi-
tions over a long period of time
• Be sure to either wrap your cooking grates in towels when not in use, storing in a dry area, or season and wrap in news
paper, storing indoors.
• If storing unit away for the winter, or for a prolonged period of time, remove the igniter battery to avoid corrosion
• If storing the BBQ indoors: the propane cylinder MUST be removed. The propane cylinder MUST always be stored out-
doors, in a well ventilated area. When storing your BBQ in a garage, you should place a piece of cardboard underneath your
BBQ to protect it from premature corrosion.
• If storing the BBQ outdoors: the propane cylinder valve must be turned off. Cover the barbecue. DO NOT under any
circumstances store the barbecue in the garage or near any heat source. Use a BBQ cover to help protect your BBQ from the
direct environment (i.e. Rain, snow, animal droppings, etc.). However, please keep in mind that this will not protect your BBQ
from moisture, condensation, and other corrosive agents. Routine cleaning is necessary.
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WARRANTY
LIMITATION AND EXCLUSIONS
Trileaf Distributions® has the following limitations to its warranty:
1. This limited warranty is non-transferable and becomes void if used for commercial or rental purposes.
2. This warranty applies only when barbecue is used in Canada
3. Warranty is in lieu of all warranties, expressed or implied, and all other obligations or liabilities related to the sale or use of its
grill products.
4. Trileaf Distributions® shall not be liable for incidental, consequential, special or contingent damages resulting from its
breach of this written warranty or any implied warranty.
5. Trileaf Distributions® will repair or replace parts, at its option, proven defective under normal use and service and which on
examination during the applicable warranty period. (See exclusions to warranty coverage below)
6. Shipping and handling charges are the responsibility of the original consumer-purchaser for all in/out of warranty part orders.
7. This limited warranty will not reimburse you for the cost of any inconvenience, food, personal injury or property damage.
8. Trileaf Distributions® does not authorize any person or company to assume for it any other obligation or liability in con-
nection with the sale, installation, use, removal, return, or replacement of its equipment; and no such representations are
binding on Trileaf Distributions®
9. Visit www.masterchefbbqs.com to register your product on line. The purchaser shall retain a copy of the purchase invoice
for future claims.
Trileaf Distributions® excludes from its warranty the following:
a. Accidental damage, abuse, tampering or misuse, misapplication, vandalism, careless handling,
b. Damages caused by improper assembly or installation, alteration, failure to follow proper usage, safety and maintenance
instructions presented throughout this manual,
c. Failure to perform regular maintenance, safety checks and service, including but not limited to removal of insects from
venturi tubes, resulting in a flash fire, damage caused by grease fires, flare-up fires or fires resulting from improper connec-
tion of hose to gas source,
d. Part failure due to lack of cleaning and maintenance, use of improper cleaning products, such as indoor stainless steel cleaners,
abrasive and chemical cleaners, porcelain oven cleaner and other chemical cleaners which can cause damage to surfaces,
e. Normal wear and tear, chipping and scratching on painted or porcelain enamel surfaces, dents, discoloration caused by
environment or heat, surface corrosion, rust or rust perforation, chemical exposure in the atmosphere and other damages
which result with normal use and are otherwise uncontrollable by the manufacturer.
There are no other express warranties except as set forth herein and any applicable implied warranties of merchantability and
fitness are limited in duration to the period of coverage of this express written limited warranty.
To ensure your satisfaction
And for follow-up service, register your grill online at:
Trileaf Distribution Trifeuil
Toronto, Canada
M4S 2B8
Winners Canada
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