MARQUIS 38
DVT-38 & DVR-38
Direct Vent Gas Fireplace
For use with Natural Gas or Propane*
WARNING: If the information in this manual is not
followed exactly, fire or explosion may result causing
property damage, personal injury or loss of life.
USERS’ INSTALLATION
OPERATION and
MAINTENANCE MANUAL
Do not store or use gasoline or other flammable vapors
and liquids in the vicinity of this or any other appliance.
WHAT TO DO IF YOU SMELL GAS:
* Do not try to light any appliance.
* Do not touch any electrical switch; do not use any
phone in your building.
* Immediately call your gas supplier from a
neighbor’s phone. Follow the gas supplier’s
instructions.
This appliance may be installed in an after-market,
permanently located, manufactured home (USA only)
or mobile home, where not prohibited by local codes.
This appliance is only for use with the type of gas
indicated on the rating plate. This appliance is not
convertible for use with other gases, unless a certified
kit is used.
* If you cannot reach your gas supplier, call the fire
department.
Installation and service must be performed by a
qualified installer, service agency or the gas supplier.
*Conversion Kit Required for Propane Use
Installer: Please leave this manual with the appliance owner for future reference
7116 Beatty Dr
Mission, BC V2V 6B4
Canada
200-0044
MARCH 2005
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Marquis 38
3
CONTENTS
Page
Introduction
4
General Information
5
Appliance Description and Dimensions
Framing Dimensions
Clearance to Combustibles
Possible Fireplace Locations
Venting Instructions
Gas Connections
6
7
8
9
10 - 13
14
Glass Door Instructions
Log Placement Instructions
Fan and Valve Diagrams
Initial Start Up
15
16
17
18 - 19
20
Maintenance
Troubleshooting
21 - 22
23 - 26
27
Servicing
Replacement Parts List
Warranty
28
Warranty Registration
29
Manufactured by Archgard Industries Ltd., British Columbia, Canada.
Patents Pending
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Marquis 38
4
INTRODUCTION
Thank you for purchasing the Marquis DV-38 Direct Vent Built-in Gas Fireplace.
The Marquis DV-38 is one of the most advanced gas fireplaces on the market. It is designed
using the latest technology and manufactured to the highest quality.
Some of the many features are:
* Realistic Fire
The Marquis DV-38 has a glowing ember bed in front and soft
flowing flames at the back. A realistic split log set complements the
flames.
∗ Solid Construction
The Marquis DV-38 is constructed mainly of satin coated and
galvanized steel for long life and durability.
Please read the manual carefully prior to installation and operation of the appliance.
Proper installation, operation and maintenance of the appliance will provide you with
many years of enjoyment.
CAUTION
Due to high temperatures, the appliance should be located out of traffic and away from furniture and
draperies.
Children and adults should be alerted to the hazards of high surface temperature and stay away to avoid
burns or clothing ignition.
Young children should be carefully supervised when they are in the same room as the appliance.
Clothing or other flammable material should not be placed on or near the appliance.
Do not operate with cracked or broken glass. Be careful not to strike or slam the glass.
Any safety screen or guard removed for servicing an appliance must be replaced prior to operating.
Installation and Repair should be done by a qualified service person. The appliance should be inspected
before use and at least annually by a professional service person. More frequent cleaning may be
required due to excessive lint from carpeting, bedding materials, et cetera. It is imperative that the
control compartments, burners and circulating air passageways of the appliance are kept clean.
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Marquis 38
5
GENERAL INFORMATION
APPLIANCE CERTIFICATION
This appliance is listed by Warnock Hersey for use in both the United States and Canada. It is tested and
certified to the following US and Canadian gas appliance standards.
- ANSI Z21.50-1996 / CGA 2.22-M96, Vented Gas Fireplace and Heaters
- CAN/CGA-2.17-M91, Gas-Fired Appliances for Use at High Altitudes.
Please contact Archgard Industries Ltd. if you have any questions regarding the certification of this
appliance.
INSTALLATION CODES
This appliance must be installed by a qualified gas appliance installer.
The installation must conform with the local codes or, in the absence of local codes, with the
current National Fuel Gas Code, ANSI Z223.1/ NFPA 54, in the US or Installation Code,
CAN/CGA-B149, in Canada.
Electrical connections and grounding must conform with local code, or current National
Electrical code, ANSI/NFPA No. 70-1987, in the US and in Canada, the current Canadian
Electrical Code, CSA C22.1.
SPECIFICATIONS
Natural Gas (NG)
Propane (LP)
Manifold Pressure
3.5 in. w.c. ( 0.9 kPa)
10.0 in. w.c. ( 2.5 kPa)
Min. Supply Pressure for
Purpose of Input Adjustment
4.5 in. w.c. (1.2 kPa)
11.0 in. w.c. (2.8 kPa)
Orifice Size
#48 DMS ( 1.93 mm dia.)
16,000 BTU/hr (4.6 kW)
0 - 4,500 ft. (0 - 1372 m)
¼ in. (6 mm)
#56 DMS ( 1.18 mm dia.)
16,000 BTU/hr ( 4.6 kW)
0 - 4,500 ft. (0 - 1372 m)
½ in. (13 mm)
Nominal Input Rating
Altitude
Primary Air Opening
HIGH ALTITUDE INSTALLATION
When installing this appliance beyond 4500 ft. (1372 m) above sea level, the appliance must be
properly de-rated and installed according to local codes. In the absence of local codes, with the
current National Fuel Gas Code, ANSI Z223.1/ NFPA 54, in the US or Installation Code,
CAN/CGA-B149, in Canada.
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Marquis 38
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APPLIANCE DESCRIPTION & DIMENSIONS
FRONT VIEW
1/4”
38”
23-1/2”
3”
6”
39-3/4”
FRONT VIEW
SIDE VIEW
TOP VIEW
* Except for the vent connector locations, the rear vented DV-38 and top vented DVT-38, have the
same physical dimensions.
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Marquis 38
7
FRAMING DIMENSIONS
FRAMING DIMENSIONS
4
2
12 ¾”
2”
3
42½”
32¼”
37”
16-¼”
*32-¼”
16¼”
29¾”
38”
WHEN INSTALLING A SHELF OVER THE TOP OF REAR /
TOP VENT MODEL DV38, THE FOLLOWING APPLIES:
1. Minimum height from floor to center of top vent must be
37” (940mm)
2. Minimum height from top of vent to combustible material is
2” (51mm)
3. Minimum height from floor to combustible materials used for
frame / shelf is 42½” (1080mm)
4. Minimum height from top of unit (not stand-offs) to combustible
material for frame / shelf is 12¾” (324mm)
16-¼”
38”
11”
38-½”
26-¼”
10”
38”
54”
TERMINATION
FRAMING
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Marquis 38
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CLEARANCE TO COMBUSTIBLES
PRECAUTIONS
•
•
This appliance must be installed by a qualified gas installer and the installation must
conform to the installation codes.
Provide adequate clearance around air openings of the appliance. Never obstruct front
openings.
•
•
Provide adequate clearances for proper operation and servicing of the appliance.
This appliance must be properly connected to a venting system.
CLEARANCES TO COMBUSTIBLES
BACK
SIDES
TOP
0” to stand-offs
0” to stand-offs
0” to stand-offs
0”
BOTTOM
ADJACENT SIDE WALL 1” to side of faceplate
MANTLE
VENT
see diagram
1” to outside side and bottom surface,
2” to outside top surface.
Combustible mantle allowed in shaded
area. Mantle extension maybe increased
1” (25mm) for each additional 1” (25mm)
increase in clearance height.
6” (152 mm)
NOTE: Low profile wooden crowns and mold-
ings above the unit are not
Minimum Height From Top Surround: 6”
considered as mantles. I.E. 1” or less protrusions
on the upper mantle facing are acceptable
Minimum Height From Bottom of Appliance: 37”
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Marquis 38
9
POSSIBLE FIREPLACE LOCATIONS
LOCATING GAS FIREPLACE
This appliance must be installed in any location that is free of plumbing, electrical wiring and heating or
air conditioning ducts. Select a location that is accessible for venting. See PAGE “ALLOWABLE
TERMINATION LOCATIONS”.
15 ft Max.
A
F
15 ft Max.
A Cross Corner
B
Flush with Wall
C Flat on Wall Corner
D Flat on Wall
B
E
E
F
Island
Room Divider
C
D
*NOTE: Rear vented gas fireplace DV-38 can only be located in positions A, B, C and D.
REFER TO THE VENTING SELECTION OF THIS MANUAL FOR
ALLOWABLE VENTING CONFIGURATIONS
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Marquis 38
10
VENTING INSTRUCTIONS
VENT TERMINATION
1. See “ALLOWABLE TERMINATION LOCATIONS” diagram (page 13) to establish a suitable vent
termination location.
2. In heavy snowfall areas make sure vent termination is located where it can not be blocked by snow
from snow removal equipment.
3. Locate vent termination away from plants, bushes or any other object on or near the vent termination
that will interfere or obstruct the air flow around it.
4. DO NOT recess vent termination into walls, sidings or planters.
5. Vent terminations located below 7ft from grade level or anywhere it can be a burn hazard to the
public, such as patios and balconies, must be protected with an Archgard approved termination cage.
6. Always ensure bottom of Vent Terminal is a minimum of 12” above grade.
VENTING
The appliance will not function without being connected to a proper venting system.
This appliance may use 4” and 7” gas flex vents with DV-38 listed vent components, or Simpson Duravent
4 x 6-5/8 direct vent systems with Simpson Dura-vent Adaptor (SDA-3). 7” dia. rigid vent may directly
replace 7” dia. flex vent in all applications.
For best venting performance using gas flex vent, here are some general venting rules that we recommend:
1. Use only 4”and 7” diameter 2-ply certified gas flex vent in a co-axial configuration.
2. Maintain a minimum clearance of 1” to the sides and bottom and 2” to the top outside surface of the
vent pipe and combustible material.
3. Observe any local code restrictions, if any, regarding the installation of this type of gas appliance.
4. Observe the venting chart given in this manual.
5. Use a vent spacer between the inside and outside flex vents at every 3 ft intervals.
6. Never slope horizontal running vents downwards.
7. VERY IMPORTANT: Maintain at least an upward slope of 1” for every 1 ft of horizontal run on
the rear vented models.
8. Terminate the vent with a vent termination supplied by Archgard Industries Ltd.
9. Support horizontal running vents every 3 ft to prevent it from sagging.
10.Wall terminal must be installed a minimum of 12” above grade measured from bottom of terminal.
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Marquis 38
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VENTING INSTRUCTIONS Cont...
VENTING CHART (FOR TOP VENTED APPLIANCES ONLY)
Vertical Venting
10 ft
between 10 and 24 ft
Rooftop Termina-
tion requires a vent
restrictor plate #2.
Venting in this area may require a vent restrictor plate #1.
7 ft
Maximum Horizon-
tal run for Rear
Vent is 20” from
back of the unit to
termination or 16”
with a 450 elbow.
37”
31”
1 ft
3 ft
15 ft
5 ft
7 ft
9 ft
11 ft
13 ft
HORIZONTAL LENGTH
(from center of flue outlet to base of termination)
• Chart is for one 90° bend, with 1/4” vertical raise minimum per foot of horizontal length.
• For each additional 90° or two 45°, add 1ft of vertical height.
• Maximum two 90º bends, or equivalent.
• Minimum 2 ft straight length between bends.
NOTE: Maximum vent lengths subject to local codes.
Maintain a minimum of 1” clearance to combustibles on sides and bottom and 2” from top surface
of the vent.
The gas fireplace is designed and optimized for majority of the installations with short vents. With
taller vents the flame characteristics will change.
VERTICAL VENTING (THROUGH THE ROOF) FOR ROOFTOP VENTED APPLIANCES
•
Use only Simpson Dura-Vent 4 x 6-5/8” direct vent systems and Simpson Dura-Vent vent-
ing components.
•
•
Maximum vertical height of 24 feet.
Vertical height of the vent system must have at least 3 ft or more per 900 elbow in the vent
system.
•
Vertical height of the vent system must also be increased 1 ft for every 2 ft of horizontal
length added to the vent system.
Example: A vertical venting system with a 900 elbow, a horizontal offset of 4 ft and another 900
elbow. Vertical vent height of the vent system must be 3ft + 2ft + 3ft = 8 ft or higher to a maxi-
mum of 24 feet.
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Marquis 38
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VENTING INSTRUCTIONS Cont...
RESTRICTOR PLACEMENT “FOR ABOVE 7 FOOT VERTICAL RISE
VENTED APPLICATIONS ONLY”
WARNING: These restrictors are only to be installed in the vent system if the vent exceeds 7’
in vertical height, *Restrictor Number 1 below is required. Installing them
under any other circumstances may cause hazardous venting conditions
and may result in personal injury, property damage or death.
“NOT FOR USE IN SIDEWALL VENTED APPLICATIONS”
Vertical Venting Between
Restrictor #1
Seven Feet (7’) and Ten Feet (10’)
must use Restrictor # 1. Vertical
Venting Between Ten Feet (10’)
and Twenty-four Feet (24’) for
Rooftop Terminations must use
Restrictor #2 . See Venting Chart
on page 10.
Restrictor #2
NOTE: Vent restrictors are designed to reduce vertical stack action for above 7 feet, which will reduce the
velocity of incoming combustion air and not adversely affect the standing pilot or the flame of the
appliance.
Archgard System
In the Archgard system the restrictors are placed on the exhaust outlet on the appliance.
Simpson Duravent
With Simpson Duravent locate the restrictor in the exhaust section fitting into the formed lip.
Simpson Duravent
Archgard System
Restrictor Placement
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Marquis 38
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VENTING INSTRUCTIONS Cont...
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Marquis 38
14
GAS CONNECTIONS
Please follow the venting instructions as strictly as possible to obtain the best
performance from the appliance.
GAS CONNECTIONS
Before connecting the appliance to the gas supply line, double check that the appliance you have
purchased is designed for the gas type you are using. The gas type markings are located on the
certification label and also on the appliance’s gas valve.
Provide adequate clearance for proper installation and checking of the gas connections.
Have your gas supplier or a qualified gas fitter run a gas supply line into the gas fireplace. The
line must be properly sized and fitted according to the installation codes. Up stream of the
appliance supply connection, the fitter shall provide an easily accessible manual shut-off valve.
CAUTION: The appliance and its individual shutoff valve must be disconnected from the
gas supply piping system during any pressure testing of that system at test
pressures in excess of 1/2 psig (3.5 kPa). The appliance must be isolated from
the gas supply piping system by closing its individual manual shutoff valve
during any pressure testing of the gas supply piping system at test pressures
equal to or less than 1/2 psig (3.5 kPa). Failure to do so will damage the
appliance’s gas valve. Such damage is not covered by the manufacturer’s
warranty.
Check for proper gas supply pressure by loosening the set screw on the supply pressure tap
(marked IN) on the gas valve with a small flat tip screw driver and placing a test gauge on the
tap.
The minimum permissible gas supply pressure is 4.5 in. w.c. (1.12 kPa) for natural gas and 11.0
in. w.c. (2.74 kPa) for propane. Maximum gas supply pressure should never exceed 14.0 in. w.c.
(3.48 kPa) or 1/2 psi. for both natural gas and propane.
BE SURE TO TIGHTEN THE PRESSURE TAP SET SCREW AFTER CHECKING THE
PRESSURE. CHECK ALL GAS CONNECTIONS FOR GAS LEAKS.
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Marquis 38
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GLASS DOOR INSTRUCTIONS
GLASS DOOR
WARNING: Do not attempt to remove the glass door when the appliance is hot.
Removing the Glass Door
Remove the top and bottom louvers.
There are two latches under the firebox. Undo the latches, swing the bottom of the door away
from the appliance and then lift the door off the top retaining tabs. Carefully place the door in a
safe location where it cannot be scratched or damaged.
Replacing the Glass Door
The reverse procedure of Removing the Glass Door.
Top of door hooks
onto fireplace
Buckle latch
Buckle latch
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Marquis 38
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LOG PLACEMENT INSTRUCTIONS
PLACEMENT OF LOGSET, FIBER COALS & EMBER WOOL
• Place the back log at the back of the burner tray as shown, behind the two tabs on the burner
tray.
• Place the front log on top of the burner as shown. The metal tabs protruding from the bottom
of the log straddle the side of the burner top.
• Place the branches directly on the front and back logs as shown. There are locating holes on
the bottom of the branches to mate with metal pins protruding from the top of the front log.
• A bag of fiber coals and a bag of ember wool is provided with the heater.
• Place the fiber coals on the burner tray, surrounding the burner. DO NOT place fiber coals on
the burner itself.
• Tear ember wool into 1/2” to 3/4” diameter ember pieces and place them on the edges of the
burner so as to hide the transition between the fiber coals and the burner. Keep the embers
from obstructing the burner ports.
Do not add any materials to the burner, other than the type and amount provided by
Archgard.
LOG SETUP DETAIL
BACK LOG
LEFT BRANCH
EMBERS
RIGHT BRANCH
FRONT LOG
COALS
WARNING : Do not place the logs and branches in any configuration other then the one
shown, a fire, explosion or excessive carbon monoxide (CO) may result,
causing property damage, personal injury or loss of life.
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Marquis 38
17
FAN & VALVE WIRING DIAGRAM/INSTRUCTIONS
ELECTRICAL CONNECTIONS (for optional convection fan kit FK 36/38 only)
• Install the fan first. Remove the lower louvers and gently place the bottom front lip of the blower
mounting bracket into the opening. Slide the blower assembly into the bottom of the fireplace.
Rotate the blower into position. Be careful not to damage the fan blades. The fan blades will now
face towards you. Line up the holes on fan bracket to the mounting bracket at the bottom of the
fireplace. Place a screw at each of the three holes and tighten.
• Run 120VAC power line through the left side of the fireplace and into the bottom of the gas
fireplace.
• Be sure to connect a grounding wire to the side of gas fireplace. Use any screw hole on the side
for this purpose.
• Slide the thermal snap switch into the fork like bracket underneath the left side of the firebox.
• Neatly tie down and tuck the wires down at the bottom and to the back of the fireplace.
• CAUTION: Do not allow any wires to touch the bottom of the firebox. Otherwise, the wires will
melt and short-out.
• Screw the speed controller bracket to the bottom left sidewall of the gas fireplace.
SPEED CONTROL
110F (43ºC) N.O.
THERMAL SNAP SWITCH
LINE
CONVECTION FAN
120 VAC
NEUTRAL
GROUND
TO
APPLIANCE
WIRING DIAGRAM
VALVE CONNECTIONS
OPTIONAL
THERMOSTAT
PILOT
SPARK ELECTRODE
BURNER
THERMOCOUPLE
OPTIONAL
REMOTE SWITCH
THERMOPILE
300F N.C.
SPILLAGE
SWITCH
SWITCH
PILOT
ASSEMBLY
TO SPARKER
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Marquis 38
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INITIAL START UP INSTRUCTIONS
FOR YOUR SAFETY, READ BEFORE LIGHTING
INITIAL OPERATION
• Check that the appliance is properly vented and connected to the gas supply.
• Check that the logs and branches are properly placed.
• Check all external parts, such as grills, door and control cover are properly attached and
fastened.
• Check to ensure the pressure relief door on top of the firebox and behind the upper
louvers is closed and properly sealed on the gasket.
NOTE : When operated for the first few times, the appliance will emit some odors and
fumes. This is due to the evaporation of oils and solvents used in fabricating the
appliance. Close off the room to the rest of the house and open all windows. Keep
the room well ventilated. Operate the appliance continuously on high setting for at
least 4 to 6 hours. This will ‘burn-in’ the appliance and reduce the chance of odors
and fumes reoccurring the next time the appliance is used.
WARNING : If you do not follow these instructions exactly, a fire or explosion
may result, causing property damage, personal injury or loss of
life.
This appliance has a pilot which must be lit by hand using the sparker located next
to the appliance valve controls. When lighting the pilot, follow the start-up
procedures exactly.
A.
B.
BEFORE LIGHTING, smell all around the appliance area for gas. Be sure to smell
next to the floor, because some gases are heavier than air and will settle on the
floor. IF YOU SMELL GAS, follow the instruction on the front cover of this
manual.
Use only your hand to push in or turn the gas control knob. Never use tools. If the
knob will not push in or turn by hand, do not try to repair it. Call a qualified service
technician. Force or attempted repair may result in a fire or explosion.
C.
D.
Do not use this appliance if any part has been under water. Immediately call a
qualified service technician to inspect the appliance and to replace any part of the
control system and any gas control which has been under water.
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Marquis 38
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INITIAL START UP INSTRUCTIONS Cont..
START-UP PROCEDURE
Set the thermostat, if present, to the lowest level. Press slightly and turn the control knob
1.
clockwise 3 to the OFF position and wait 5 minutes; thus allowing any gases to escape
which may have accumulated in the combustion chamber.
Note: LP gases do not vent upward. Then follow step 2 and 3 to establish pilot.
Press slightly and turn control knob counterclockwise 4 to PILOT position; depress
control knob and light pilot by repeatedly pressing the sparker. Venting of air may take
place at the pilot prior to the flow of fuel gases. Once flame is established, hold knob
depressed for approximately 60 sec.
2.
3.
Release control knob. If pilot should go out, turn the control knob to OFF position and
repeat steps 1, 2 and 3.
Note: this will allow reset of INTERLOCK for proper lighting of pilot.
Press and turn control knob counterclockwise 4 to ON position.
4.
5.
Turn thermostat to the desired comfort level or turn ON/OFF switch to the ON position.
TEMPORARY SHUT-DOWN PROCEDURE
To turn off the main burner only, set the thermostat to the lowest setting or turn remote
6.
switch to OFF. Press and turn the control knob clockwise 3 to PILOT position.
COMPLETE SHUT-DOWN PROCEDURE
Press and turn the control knob clockwise 3 to the OFF position.
7.
Control Knob
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Marquis 38
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MAINTENANCE
CAUTION : Only conduct maintenance on a cold appliance.
CLEANING THE APPLIANCE
The exterior painted surfaces, glass and gold trims may be cleaned with a soft, non-abrasive
cloth and water or a suitable, mild, non-abrasive cleaner.
Regularly,
• Clean and remove any lint accumulations or debris from the grills and in any
combustion and convection air passage ways.
• Keep the appliance area free from combustible materials, such as paper, wood,
clothing, gasoline and flammable solids, liquids and vapors.
• Visually check the height and color of the burner and pilot flames.
• Check for unusual noise, odor and operation of the appliance.
• Check the vent terminal for any damage, or obstruction by plants or debris
accumulation.
Once a Year,
• Remove the glass door and clean the inside of the glass with a soft, non-abrasive cloth
and water or a suitable, mild, non-abrasive cleaner.
• Carefully remove the logs and gently brush off any loose carbon deposits. This job is
best done outside the house, wearing a dust mask.The logs are very fragile, take care not
to break them. After cleaning, the logs must be replaced as per the instructions in this
manual.
• When replacing glass door, ensure the gasket is still secure all around the edge of the
glass and it is sealing against the firebox frame. Replace the gasket is worn, damaged or
falling off.
Once a Year have a qualified service technician,
• Completely inspect the appliance and the venting system.
• Clean and remove any lint accumulations or debris in the firebox, on the burners, on
the pilot, at the primary air opening, on the optional convection air blower and in any
combustion and convection air passage ways.
• Check the safety system of the gas valve.
• Check condition of both glass door gasket and top pressure relief door gasket.
Replace if damaged or worn.
WARNING : All parts removed or disturbed must be properly replaced after maintenance.
Service and repair must be conducted by a qualified service person. If these
instructions are not followed, a fire or explosion may result, causing property
damage, personal injury or loss of life
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Marquis 38
21
TROUBLESHOOTING
Please check to make sure the instructions are followed exactly before attempting
troubleshooting of the appliance.
WARNING: Troubleshooting and servicing of gas and electrical devices of the appliance
should only be conducted by a qualified service technician.
SYMPTOM
ACTION
1. When lighting the appliance for the first time after installation or
after servicing, there is air in the gas line. It takes a while for all
the air to purge out of the pilot before gas can reach the pilot and
ignite. Remove the glass door and try lighting the pilot many times
to purge the air.
Pilot will not light after pressing the
sparker many times.
2. Check to make sure the gas supply to the appliance is turned on
and there is adequate gas supply pressure to the appliance.
3.Check for sparks between the spark electrode and the pilot head
when the sparker is pressed. If there are no sparks,
a. Check for broken or poor connection from the sparker to the
electrode.
b. Check for the spark shorting or arcing at other locations.
c. Check for defective sparker.
d. Check for defective spark electrode.
4. With the door removed, try lighting the pilot with a match.
a. If air is blowing on the flame of the match, hold the control
knob in at the ‘PILOT’ setting until all the air is purged out of the
line.
b. If there is no gas or air coming out of the pilot and there is gas
pressure to the appliance, the pilot orifice may be blocked or the
gas valve may be defective.
1. Press the control knob all the way in.
Pilot will not remain on after being lit.
2. Hold the control knob in for a longer period of time.
3. If you are trying to re-light the pilot immediately after you have
shut-off the pilot, you have to wait a few minutes for the valve to
reset.
4. Check to see if the pilot flame is large enough to reach and
surround the thermocouple. If the flame is too small, check for
correct gas supply pressure. If pressure is good, adjust the pilot
flame size with the adjustment screw on the valve. If the flame
cannot be adjusted, there might be some debris obstructing the
pilot orifice.
5. Check for poor connection of the thermocouple to the valve.
6. Check for proper millivolts of the thermocouple. The
thermocouple should generate at least 30 mV or it is defective.
7. Check for defective gas valve.
1. Check to make sure the control knob is turned to the ‘ON’
position.
2. The thermopile takes a bit of time to heat up and generate enough
voltage to activate the valve. Wait a little longer.
The main burner does not turn on with
the pilot lit.
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Marquis 38
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TROUBLE SHOOTING Cont...
SYMPTOM
ACTION
3. Check to make sure the thermostat is set high enough to turn on
the appliance.
4. Check that the remote switch or the thermostat is turned on.
5. Check for weak pilot flame. If flame is weak, check gas supply,
check pilot flame adjustment and check for blockage of pilot
orifice.
The main burner does not turn on with
the pilot lit. Cont...
6. Check for 400-500 mV from the thermopile with the burner off
and 200-250 mV with the burner on. If the voltages are lower, the
thermopile is defective.
7. Check for defective gas valve.
1. This may be the normal operation of a wall thermostat installed to
appliances.
2. Check for good pilot flames on the thermopile.
3. Check for good voltage from the thermopile.
The main burner shuts off when the
appliance is warm.
1. If the flame is yellow and lazy, increase primary air by opening
the primary air shutter.
Sooty deposits on the glass door.
2. Check for proper placement of the logs and branches. See that
section in the instruction manual.
3. Check for obstruction of the burner ports by the embers. See that
section in the instruction manual.
4. Check for proper venting and blockage of the vent termination.
5. Check manifold pressure and clock input rating.
1. Too much primary air. Reduce primary air by closing the primary
air shutter. During cold temperatures, some flame lifting may
occur during start-up.
Sharp blue flames with flames lifting off
the burner at the ends.
1. The convection fan is thermostatically controlled. It will only turn
on when the appliance is warmed-up. This may take 5 to 15
minutes with the appliance on high.
Convection blower does not turn on.
2. Check for 120VAC electrical supply to the appliance.
3. Check for proper mounting of the thermal snap disc.
4. Check electrical connections.
5. Check for defective thermal snap disc.
6. Check for defective convection blower speed controller.
7. Check for defective convection blower.
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Marquis 38
23
SERVICING
WARNING: Servicing of this appliance must be conducted by a qualified service
technician. Improper servicing, adjustment or alteration of this appliance
may cause property damage, personal injury or loss of life. All servicing
should be conducted with the appliance cold.
SERVICING UNDER WARRANTY
Before servicing, read the terms and conditions of the Archgard warranty at the back of the
manual. Contact the Archgard authorized dealer where you purchased the appliance and provide
them with details of the problem and the installation information which the installer filled out at
the back of the manual.
ADJUSTING PRIMARY AIR
The Shutter is set at the factory and normally only requires setting at higher altitudes.
WARNING: Any Adjustment to Primary Air Should Be Attempted by a Qualified
Licensed Gas Fitter or Service Person.
• Remove the glass door.
• The primary air shutter is located underneath the burner.
• See page 3 or rating plate for shutter adjustment.
• Loosen the air shutter screw with a Philips (‘+’) screwdriver.
• Rotate air shutter with a flat tip screw driver. The primary air opening size can be easily seen
with a flashlight.
• Tighten the air shutter screw after adjustment.
• Caution: Wear gloves when adjusting the primary air when the appliance is HOT.
FLAMES… (Reference only)
The left side shows correct adjustment. The
right side shows yellow sooty flames requir-
ing increase in shutter opening or cleaning of
shutter area due to lint buildup.
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Marquis 38
24
SERVICING Cont...
CHANGING MAIN BURNER ORIFICE
• Remove the glass door, log set and the burner.
• Use a 5/8” wrench to loosen the compression fitting to the cap orifice.
• Use two 1/2” wrenches to loosen and remove the cap orifice.
• Change the orifice.
• Replace the compression fitting.
• Replace the burner and the log set.
• Test fire the appliance with the glass door off and check for gas leaks.
• Replace the glass door.
CHECKING INLET AND OUTLET GAS PRESSURE
• Remove the bottom grill.
• The pressure test taps are located on front of the valve.
• The supply pressure is marked ‘IN’ and the manifold pressure is marked ‘OUT’. There is
also an arrow marking the direction of gas flow.
• Loosen the screw inside the tap with a 1/8” wide flat screw driver.
• Connect a 1/4” rubber tube to the tap and a pressure gauge.
• Be sure to tighten the screw inside the tap after you are finished taking pressure
readings.
CHECKING AND ADJUSTING PILOT
The pilot flame should have the characteristic as shown in the illustration below. The flame
should not have yellow tips but should engulf the thermocouple and thermopile. It can be adjusted
be turning the screw marked “pilot” on the control valve.
REFERENCE ONLY
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Marquis 38
25
SERVICING Cont...
CONVERTIBLE PILOT ORIFICE
The pilot assembly is convertible to the type
of gas being used, simply unscrew the body
by using a 7/16” (11 mm) wrench turn a 1/4
open then push the small metal tab across to
the other side of the body and retighten. Call
your local Authorized Archgard Dealer to
purchase the correct fuel conversion kit for
your gas appliance.
7/16” (11 mm)
WRENCH
(HERE)
IF YOUR GLASS BREAKS
In the event your glass cracks or breaks, it must be replaced by the exact same size and
material. It is made from high temperature ceramic material. See replacement parts list and
contact your nearest Archgard dealer.
•
Remove door and carefully remove all traces of glass and gasket material. See page 14 for
glass door removal.
•
•
Clean glass fame & ensure no “old” gasket or glue remains.
Install new glass and gasket. The “thicker” side of the gasket fits against the fireplace
opening.
•
•
Hold glass in place by using the sealer between gasket and door. Use sparingly so that no
excess will be visible. DO NOT PUT ANY SEALER BETWEEN GLASS AND UNIT
OPENING.
Replace the door carefully making sure both clamps are closed.
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Marquis 38
26
SERVICING Cont...
REPLACING VALVE PLATE ASSEMBLY
Replacing Gas Component Assembly
• Disconnect electricity to the appliance. (If equipped with Optional Fan Kit)
• Remove the glass door and the logs. (See installation section pages 11 and 12)
• Remove the burner tray by loosening and removing the two mounting screws located on the
sides of the burner.
•
• Shut off the gas to the appliance and disconnect the gas line to the appliance.
• If the appliance has a remote switch or thermostat, disconnect their wires at the front of the
valve.
• Remove the four screws holding the gas component assembly plate to the appliance.
• Gently lift the assembly up and tilt the back up to clear the front of the valve from the
opening.
• Replacing the assembly is the reverse of the above instructions.
REPLACING OPTIONAL CONVECTION BLOWER
•
•
•
Disconnect power to the gas fireplace.
Remove the fan speed mounting bracket.
The convection blower is located at the bottom of the appliance at the back. Remove the
three screws holding the blower.
•
•
Rotate the blower to the left and carefully take the blower out with its back end out first.
Disconnect the wires from the blower.
SPEED CONTROL
110F (43ºC) N.O.
THERMAL SNAP SWITCH
LINE
CONVECTION FAN
120 VAC
NEUTRAL
GROUND
TO
APPLIANCE
WIRING DIAGRAM
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Marquis 38
27
Replacement Parts list for Marquis DV-38D & DVT38D
Item #
Item Description
Qty
Unit
200-0044
301-0068
301-0068
305-0013
305-0021
305-0024
307-0000
308-0007
308-0065
308-0085
308-0093
308-0009
308-0056
308-0057
310-0035
310-0036
310-0037
310-0046
314-0000
311-0028
311-0029
311-0030
838-0050
838-0051
OWNER’S MANUAL, MARQUIS DV-38D & DVT38D
ORIFICE CAP, DRILL TO #56 (PROPANE GAS)
ORIFICE CAP, DRILL TO #48 (NATRAUL GAS)
FAN SPEED CONTROL (RHEOSTAT) FOR OPTIONAL FAN KIT FK-36/38
FAN THERMODISK 110 DEG. FOR OPTIONAL FAN KIT FK-36/38
FAN, CROSSFLOW 110 CFM FOR OPTIONAL FAN KIT FK-36/38
GLASS 5MM TEMP BRONZE 17.25X30.50
PIEZO IGNITOR FOR MOUNTING ON SIT VALVE
VALVE NOVA SIT NO TURNDOWN (NATURAL GAS)
VALVE NOVA SIT NO TURDOWN (PROPANE)
PILOT ASSEMBLY, PSE TOP MOUNT CONVERTIBLE NG/LP
COALS. MEDIUM GRADE 4OZ BAG
1
EA
EA
EA
EA
EA
EA
EA
EA
EA
EA
EA
EA
EA
EA
EA
EA
EA
OZ
EA
EA
EA
EA
EA
EA
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
2
1
1
1
1
1
1
1
THERMOPILE ONLY
THERMOCOUPLE ONLY
LOG, FRONT
LOG, REAR
LOG (S) LEFT & RIGHT
MINERAL WOOL “EMBERS”
GASKET GF , TADPOLE 1.38” (GLASS GASKET)
BRICK LINER RIGHT HAND FOR OPTIONAL BRPL-36
BRICK LINER, LEFT HAND FOR OPTIONAL BRPL-36
BRICK LINER, REAR FOR OTIONAL BRPL-36
BURNER ASSEMBLY NATURAL GAS ONLY
BURNER ASSEMBLY PROPANE ONLY
Parts can be ordered through your local dealer or distributor by giving ITEM # and DESCRIPTION.
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ARCHGARD LIMITED WARRANTY
This Limited Warranty is made by ARCHGARD INDUSTRIES LTD., hereinafter referred to as “Archgard”. Archgard warrants to the original
purchaser of an Archgard gas burning fireplace(s) that the product will be free from defects in materials and workmanship under normal use and
service, for a “lifetime”.
INCLUSIONS: “LIFETIME LIMITED WARRANTY”
∗
∗
∗
∗
∗
All heat exchangers, combustion chamber, burner tubes and pans
Ceramic Fiber Logs and Ceramic Brick Panels, against splitting and cracking
Ceramic Glass against thermal breakage
All 24K gold trims and accessories against tarnishing
All trim accessories against tarnishing and paint defects
NOTE: discoloration and some minor movement of certain parts are normal and are not a defect; therefore, not covered under warranty.
The above will be covered under “Parts & Labour” to the original purchaser for five (5) years and “Parts Only” thereafter from original date of purchase.
INCLUSIONS: “FIVE YEAR LIMITED WARRANTY”
∗
“FiberFlame Technology Burner System” – any defective burner and ceramic ember bed if defect is deemed as original by the manufacturer.
The above will be covered under “Parts & Labour” to the original purchaser for two (2) years and “Parts Only” thereafter from original date of purchase.
INCLUSIONS: “ONE YEAR LIMITED WARRANTY”
∗
∗
∗
Blowers, fans and fan motors, wiring, rheostats and thermodiscs
Rocker switches, spill switches and wiring to them
Gas control valves, pilot assemblies including thermopiles, thermocouples, electrodes and igniters
The above will be covered under “Parts & Labour” to the original purchaser for one (1) year from date of purchase.
EXCLUSIONS:
∗
Archgard does not offer wall-mounted thermostats, programmable thermostats (wiring for hook-up of said product), handheld remote con-
trols, fireplace mantles, trims or tiles.
∗
∗
Tempered Glass is under warranty for ONE year to the original purchaser from date of purchase
Travel time or mileage to original purchaser’s residence. Archgard suggests that you pre-arrange travel expenses with your Authorized
Archgard Dealer.
WHAT TO DO IN THE EVENT OF A PROBLEM:
∗
∗
∗
Thoroughly read your “Owner’s Installation, Operation & Maintenance Manual”
If you cannot solve the problem, contact your Archgard dealer or representative
When calling for assistance, please have the following information:
Model of your fireplace
Date of Purchase
Serial Number
Problem Description
Place of Purchase
NOTE: Warranty may be void if work is carried out by an unqualified person(s). Only original Archgard parts may be used. Please consult you Archgard dealer or
representative if in doubt about a replacement part(s).
OBTAINING WARRANTY SERVICE:
The original purchaser shall return the defective part(s) to the original authorized Archgard dealer – transaction prepaid, along with the serial
number of the appliance and original proof of purchase. Any defective part, in our judgment, will be repaired or replaced at Archgard’s discre-
tion. The dealer must obtain approval from Archgard before any repairs are made.
WARRANTY LIMITATION:
THIS LIMITED WARRANTY IS MADE IN LIEU OF ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED AS TO QUALITY, MER-
CHANTABILITY OR FITNESS FOR PARTICULAR PURPOSE.
The appliance is only warranted for the use as intended by the installation and operating instructions and local building codes. The warranty will
not cover damage due to accident, misuse, abuse, alteration, improper installation or “Acts of God”. This limited warranty is void unless the appli-
ance is installed by a qualified installer, in accordance with the instructions furnished with the appliance. Some Provinces or States do not allow
limitations on how long an implied warranty lasts, so the above limitations may not apply to the original purchaser. Any damage resulting from
defects in this product is limited to the replacement of the defective part(s) and does not include incidental and consequential exposures sustained in
connection with the product. This includes facing(s), mantle(s), cabinet(s), tile(s) or any other finishes resulting from removal of any gas appli-
ance. This warranty is limited to residential use only and gives the consumer specific rights. These rights may vary from State to State or Province
to Province.
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Postage
WARRANTY REGISTRATION
ARCHGARD INDUSTRIES LTD.
7116 BEATTY DRIVE
MISSION, B.C. CANADA
V2V 6B4
FOLD DOWN AT LINE
FOLD DOWN AT LINE & TAPE CLOSED
Model # :
Serial #:
Date Installed:
/
/
Name & Address:
City:
State/Prov:
State/Prov:
State/Prov:
Phone: ( ______ )
Phone: ( ______ )
Phone: ( ______ )
Dealer's Name & Address:
City:
Installer's Name & Address:
City:
Why did you choose this product?
Thank you for purchasing our product and filling out this warranty card.
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