C300z TWO-WAY
LOUDSPEAKER
USER’S MANUAL
C300
z
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INTRODUCTION
Thank you for choosing Mackie sound rein-
forcement loudspeakers.
The Crossover
This unique Low Impedance Compensated
Crossover (LICC) design places inductors in se-
ries with the woofer whose values are markedly
lower than conventional designs. This reduces
the amount of energy that is typically wasted as
heat and increases the amount of energy that is
transformed into real acoustic power. It also incor-
porates dynamic protection for the compression
driver from non-linear signals.
The C300z is a portable two-way loudspeaker
system, specifically designed to complement our
PPM Series line of professional powered mix-
ers. They are capable of extremely high sound
pressure levels, and designed to give you the best
performance of any loudspeaker in its class and
price range.
The Transducers
The C300z features a 12-inch high-power
low-frequency woofer and a 1.75-inch titanium
diaphragm high-output compression driver. The
woofer incorporates technology used in large-
format touring systems and, with a massive,
precision 3-inch voice coil, is virtually inde-
structible.
The high-frequency compression driver is
mounted on a multi-cell aperture loaded on a
constant directivity horn, providing an ultra-
wide, controlled dispersion pattern and precise
reproduction of the critical upper mid-range and
high-frequencies. The result is an unbelievably
smooth off-axis response that allows everyone in
the audience to experience the same high-reso-
lution audio no matter where they are seated.
Each driver has been specifically designed by
our engineers for optimum performance in a light-
weight high-strength cabinet.
The Cabinet
The C300z cabinet was designed to be the
strongest molded composite cabinet on the planet.
This material is as strong as a rhinoceros horn,
and rigid enough to prevent unwanted vibrations
and standing waves in the cabinet. It has built-in
fly points for hanging, and a socket in the bottom
for mounting on a tripod stand. Although it is an
exceptional choice for installed sound situations,
its light weight and durable finish also make it
ideal for portable sound system use. The asym-
metrical trapezoidal design of the cabinet also
makes it easy to use as a floor wedge for stage
monitor applications.
The C300z offers a portable, lightweight
solution for a variety of high-powered sound rein-
forcement applications.
Please write your serial number here for
future reference (i.e. insurance claims,
tech support, return authorization, etc.):
Purchased at:
Date of purchase:
Part No. 820-188-90 Rev. B 3/05
©2004-2005 LOUD Technologies Inc. All Rights Reserved.
3
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HOOKUP DIAGRAMS
Quick Start
3. Turn on your mixing console (or other signal
source).
4. Turn on the amplifier. Turn up its volume or
gain control(s) as recommended by the manu-
facturer.
Make all initial connections
with the power switches OFF
on all equipment. Make sure
all master volume, level, or gain
controls are all the way down.
1. Connect the line-level outputs from your
mixing console (or other signal source) to the
inputs of your power amplifier.
2. Connect the “Speaker Output” from your power
amplifier (or powered mixer) to one of the
5. Start the signal source, whether it be speak-
ing into a microphone or starting a CD player.
Adjust the volume controls on the mixer (or
other signal source) for normal operation.
INPUT connectors on the C300z, either the 1/4"
TS jack or the NL4 Speakon™-style connector.
POWERED MIXER
MAXIMUM NUMBER OF SPEAKERS IN PARALLEL IS
2 PER POWERED MIXER OR AMPLIFIED CHANNEL
C300z: WITH A POWERED MIXER, AND USING THE THRU JACK
WIDE D
EVERYBODY HEARS THE
WIDE
EVERYBODY HEARS THE
POW
POW
MAXIMUM NUMBER OF SPEAKERS IN PARALLEL IS
MAXIMUM NUMBER OF SPEAKERS IN PARALLEL IS
2
PER POWERED MIXER OR AMPLIFIED CHANNEL
2
PER POWERED MIXER OR AMPLIFIED CHANNEL
DO NOT SUSPEND FROM HANDLES.
DO NOT SUSPEND FROM HANDLES.
CONSULT USERS MANUAL FOR PROPER USE OF BUILT IN SUSPENSION HARDWARE.
SERIAL NUMBER MANUF CTURING TE
CONSULT USERS MANUAL FOR PROPER USE OF BUILT IN SUSPENSION HARDWARE.
SERIAL NUMBER MANUF CTURING TE
A
D
A
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DESIGNED BY MACKOIDS IN WHITINSVILLE, MA AND WOODINVILLE, WA, USA
•
COPYRIGHT ©2003
DESIGNED BY MACKOIDS IN WHITINSVILLE, MA AND WOODINVILLE, WA, USA
•
COPYRIGHT ©2003
THE FOLLOWING ARE TRADEMARKS OR REGISTERED TRADEMARKS OF LOUD TECHNOLOGIES.: "MACKIE", AND THE "RUNNING MAN" FIGURE
•
PATENT PENDING
THE FOLLOWING ARE TRADEMARKS OR REGISTERED TRADEMARKS OF LOUD TECHNOLOGIES.: "MACKIE", AND THE "RUNNING MAN" FIGURE PATENT PENDING
•
INPUT
PARALLEL
THRU
INPUT
PARALLEL
THRU
C300z
C300z
Stereo
Power Amplifier
Left
Line level
Output
Right
Line level
Output
1202-VLZPRO
Mixer or
Preamplifier
C300z: WITH A MIXER AND POWER AMPLIFIER
4
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T
T
°
°
°
°
°
T
IDD
YBODY HEAR
IDD
YBODY HEAR
WIE I
BODY HEARS
IE I
RYBODY HEAR
POW
POW
POW
POW
MAXIMUM NUMBER OF SPEAKERS IN PARALLEL IS
MAXIMUM NUMBER OF SPEAKERS IN PARALLEL IS
MAXIMUM NUMBER OF SPEAKERS IN PARALLEL IS
MAXIMUM NUMBER OF SPEAKERS IN PARALLEL IS
2
PER POWERED MIXER OR AMPLIFIED CHANNEL
2
PER POWERED MIXER OR AMPLIFIED CHANNEL
2
PER POWERED MIXER OR AMPLIFIED CHANNEL
2
PER POWERED MIXER OR AMPLIFIED CHANNEL
DO NOT SUSPEND FROM HANDLES.
DO NOT SUSPEND FROM HANDLES.
DO NOT SUSPEND FROM HANDLES.
DO NOT SUSPEND FROM HANDLES.
CONSULT USERS MANUAL FOR PROPER USE OF BUILT IN SUSPENSION HARDWARE.
SERIAL NUMBER MANUF CTURING TE
CONSULT USERS MANUAL FOR PROPER USE OF BUILT IN SUSPENSION HARDWARE.
SERIAL NUMBER MANUF CTURING TE
CONSULT USERS MANUAL FOR PROPER USE OF BUILT IN SUSPENSION HARDWARE.
SERIAL NUMBER MANUF CTURING TE
CONSULT USERS MANUAL FOR PROPER USE OF BUILT IN SUSPENSION HARDWARE.
SERIAL NUMBER MANUF CTURING TE
A
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A
A
D
A
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D
A
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DA
DESIGNED BY MACKOIDS IN WHITINSVILLE, MA AND WOODINVILLE, WA, USA
•
COPYRIGHT ©2003
DESIGNED BY MACKOIDS IN WHITINSVILLE, MA AND WOODINVILLE, WA, USA
•
COPYRIGHT ©2003
DESIGNED BY MACKOIDS IN WHITINSVILLE, MA AND WOODINVILLE, WA, USA
•
COPYRIGHT ©2003
DESIGNED BY MACKOIDS IN WHITINSVILLE, MA AND WOODINVILLE, WA, USA
•
COPYRIGHT ©2003
THE FOLLOWING ARE TRADEMARKS OR REGISTERED TRADEMARKS OF LOUD TECHNOLOGIES.: "MACKIE", AND THE "RUNNING MAN"
FIGURE
•
PATENT PENDING
THE FOLLOWING ARE TRADEMARKS OR REGISTERED TRADEMARKS OF LOUD TECHNOLOGIES.: "MACKIE", AND THE "RUNNING MAN"
FIGURE
•
PATENT PENDING
THE FOLLOWING ARE TRADEMARKS OR REGISTERED TRADEMARKS OF LOUD TECHNOLOGIES.: "MACKIE", AND THE "RUNNING MAN" FIGURE
•
PATENT PENDING
THE FOLLOWING ARE TRADEMARKS OR REGISTERED TRADEMARKS OF LOUD TECHNOLOGIES.: "MACKIE", AND THE "RUNNING MAN" FIGURE PATENT PENDING
•
INPUT
PARALLEL
THRU
PARALLEL
THRU
PARALLEL
THRU
INPUT
PARALLEL
THRU
C300z
C300z
C300z
C300z
Speaker Cable
(not a guitar cord!)
Speaker Cable
(not a guitar cord!)
Stereo
Power Amplifier
Left
Line level
Output
Right
Line level
Output
1202-VLZPRO
Mixer or
Preamplifier
C300z: WITH A MIXER AND POWER AMPLIFIER, AND USING THE THRU JACK
C300z
C300z
The C300z can
be used with a
Mackie SWA1501 (or
SWA1801) subwoofer
to create an incredibly
powerful system.
The active crossover
inside the subwoofer
splits the full-range
stereo input signal into
two ranges. The SWA1501
sums the left and right
low-frequency range and
plays it through its built-
in amplifier and 15-inch
woofer. It sends the ste-
reo high-pass range to the
C300zs, via an external
power amplifier.
Stereo
Power
Pole
Tripod
Mount
Mount
Amplifier
ACTIVE
Line-Level
Hi-Pass Out
Full
Range
1202-VLZ
PRO
The C300z can be
Power
Cord
pole-mounted on top of
the SWA1501 or 1801 as
shown.
SWA1501
Plays the Low
Frequencies
C300z: BIAMPING WITH A POWERED SUBWOOFER
5
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PLACEMENT
The C300z loudspeakers are designed to sit on
the floor, a tabletop, or to fit on a standard tripod
speaker stand. They can also be suspended by the
rigging points, shown at the right (also see "Rig-
ging" on the next page).
You can lay the cabinet down on its side and use
the C300z as a floor monitor. The asymmetrical
trapezoidal shape of the cabinet provides a perfect
angle for aiming up toward performers from the
front of the stage.
Warning: Do not stack speak-
ers in a column. This is to
avoid the danger of toppling
speakers.
As with any loudspeakers, protect them from
moisture. If you are setting them up outdoors,
make sure they are under cover if you expect rain.
•
Position the loudspeakers so the high-frequency
drivers are 2 to 4 feet above ear level for the
audience (make allowances for a standing/
dancing-in-the-aisles audience). High fre-
quencies are highly directional and tend to be
absorbed much easier than lower frequencies.
By providing direct line-of-sight from the
loudspeakers to the audience, you increase
the overall brightness and intelligibility of the
sound system.
Highly reverberant rooms, like many gymna-
siums and auditoriums, are a nightmare for
sound system intelligibility. Multiple reflec-
tions off the hard walls, ceiling, and floor
play havoc with the sound. Depending on the
situation, you may be able to take some steps
to minimize the reflections, such as putting
carpeting on the floors, closing draperies to
cover large glass windows, or hanging tapes-
tries or other materials on the walls to absorb
some of the sound.
Room Acoustics
The C300z loudspeakers are designed to sound
as neutral as possible; that is, to reproduce the in-
put signal as accurately as possible, monitoring the
audio signal rather than changing it.
Room acoustics play a crucial role in the over-
all performance of a sound system. However, the
wide high-frequency dispersion of the C300z helps
to minimize the problems that typically arise.
•
Top
0
90
0
90 Dispersion
up to 20 kHz
However, in most cases, these remedies are
not possible or practical. So what do you do?
Making the sound system louder generally
doesn’t work because the reflections become
louder, too. The best approach is to provide as
much direct sound coverage to the audience
as possible. The farther away you are from
the speaker, the more prominent will be the
reflected sound.
Use more speakers strategically placed so they
are closer to the back of the audience. If the
distance between the front and back speakers
is more than about 100 feet, you should use a
delay processor to time-align the sound. (Since
sound travels about 1 foot per millisecond, it
takes about 1/10 of a second to travel 100 feet.)
Here are some other placement tips:
•
•
Avoid placing loudspeakers in the corners of a
room. This increases the low frequency output
and can cause the sound to be muddy and
indistinct.
Avoid placing loudspeakers against a wall.
This, too, increases the low frequency output,
though not as much as corner placement.
However, if you do need to reinforce the low
frequencies, this is a good way to do it.
Avoid placing the speakers directly on a hollow
stage floor. A hollow stage can resonate at certain
frequencies, causing peaks and dips in the fre-
quency response of the room. It’s better to place
the loudspeakers on a sturdy table or tripod stands.
•
6
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PROTECTION
A protection circuit is built into the C300z to
protect the high-frequency compression driver
from excessive power. When the power to the HF
driver approaches the maximum, the power de-
livered to the driver is momentarily reduced.
CAUTION: The protection
stops, and is characterized by a “flat-top” ap-
pearance to the waveform when viewed on an
oscilloscope.
Normal Sine Wave Signal
☺
circuit is designed to protect
the HF driver under reasonable
and sensible conditions. Should
you choose to ignore the warn-
ing signs (i.e., frequent clip
Clipped Sine Wave Signal
ꢀ
LED indications, excessive distortion), you can
still damage the speakers in the C300z by over-
driving them past their recommended amplifier
power-handling ratings, or past the point of am-
plifier clipping. Such damage is beyond the scope
of the warranty.
Amplifier Power
Clipping interrupts the motion of the trans-
ducer, creating distortion and excessive heat in the
driver, which can damage it over time.
We give you three power-handling numbers for
the C300z: rms (continuous), music, and peak. So
how much power do you really need to drive the
C300z?
The answer to that question depends on what
type of program material you are running through
the system and how loud it needs to be.
Some audio signals have lots of momentary
peaks whose amplitudes extend far above the
average overall level of the program. Percussion in-
struments are a good example of this. Other types
of signals, like highly compressed rock music, have
a higher average signal level with fewer peaks.
Speech reinforcement requires less power overall,
but involves large moment-to-moment variations
in level.
Assuming you want to use the full capability
of the loudspeaker, and the program contains at
least some momentary peaks, we recommend that
you use an amplifier that is rated at twice the con-
tinuous power rating of the loudspeaker (into 8
ohms). For the C300z, this would be 300 watts x 2
Some folks think that if they use a power am-
plifier whose power rating is below the maximum
power-handling rating of the loudspeaker, then
they can’t possibly damage the loudspeaker. But if
the amplifier is driven into clipping, even a lower
power amplifier can damage the loudspeaker.
The bottom line is that to prevent damage to
the loudspeakers, you must have a properly oper-
ating sound system. Proper operation of a sound
system includes being aware of the types of audio
signals being reproduced, controlling the output
levels accordingly, and operating all the devices in
the system so that no clipping occurs within the
signal chain.
RIGGING
The C300z cabinets are fitted with ten rigging
points as shown in the diagram on the previous
page. These are M10 inserts. M10 threaded eye-
= 600 watts per channel into 8 ohms. This insures bolts (M10 x 1.5 mm x 20 mm) are available to fit
that the amplifier can reproduce peaks that are 6 dB in these inserts (PA-A1 Eyebolts).
higher than the continuous (rms) power-handling
rating before clipping occurs.
WARNING: Never attempt to
suspend the C300z loudspeak-
ers by their handles. If you
want to suspend them, use the
Preventing Loudspeaker Damage
rigging points only. Consult a
professional rigger or structural
Speaking of clipping, this is likely the number
one cause of damage to loudspeakers. Clipping oc-
curs when the signal at the output of any device
in the system (not just the amplifier) reaches its
maximum level. The input signal to the device
may continue to increase, but the output simply
engineer prior to suspending loudspeakers from a
structure not intended for that use. Always know
the working load limit of the structure supporting
the loudspeaker array. Always make sure that the
rigging hardware minimum rating is at least five
times the actual load.
7
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SERVICE INFO
Bad sound!
Warranty Service
Details concerning Warranty Service are
spelled out on page 11 of this manual.
If you think your loudspeaker has a problem,
please do everything you can to confirm it before
calling for service, including reading through
the following Troubleshooting section. Doing so
might save you from being deprived of your Mack-
ie loudspeaker.
•
Is it loud and distorted? Follow the procedures
described in the “Quick Start” section to verify
that the levels are set properly.
•
Are all the connections secure? It’s a good
idea to periodically clean all electrical connec-
tions with a non-lubricating electrical contact
cleaner.
•
Keep practicing.
Of all Mackie products returned for service
(which is hardly any at all), many are coded
“CND” — Could Not Duplicate, which usually
means the problem lay somewhere else in the sys-
tem. These may sound obvious to you, but here
are some things you can check:
Repair
Service for the C300z is available at a factory-
authorized service center. Service for Mackie
products living outside the United States can be
obtained through local dealers or distributors.
If your Mackie loudspeaker needs service, fol-
low these instructions:
1. Review the preceding troubleshooting sugges-
tions. Please.
2. Call Tech Support at 1-800-898-3211, 7 am to
5 pm PST, to explain the problem and obtain a
Service Request Number. Have your speaker’s
serial number ready. You must have a Service
Request Number before you can obtain fac-
tory-authorized service.
Troubleshooting
No sound!
•
Are the level controls on the mixer or am-
plifier turned all the way down? Follow the
procedures in the “Quick Start” section on
page 4 to verify that all the volume controls in
the system are properly adjusted.
•
Is the signal source working (and making union
scale)? Make sure all the connecting cables are
in good repair and securely connected at both
ends.
3. Keep this owner’s manual. We don’t need it to
repair the loudspeaker.
4. Pack the loudspeaker in its original package,
including protective wrap, endcaps and box.
This is very important. Do not use styrofoam
peanuts! Mackie is not responsible for any
damage that occurs due to non-factory pack-
aging.
5. Include a legible note stating your name, ship-
ping address (no P.O. boxes), daytime phone
number, Service Request Number, and a
detailed description of the problem, including
how we can duplicate it.
6. Write the Service Request Number in BIG
PRINT on top of the box. Products sent to us
without the Service Request Number will be
refused.
7. Tech Support will tell you where to ship the
loudspeaker for repair. We suggest insurance
for all forms of cartage.
One side is way louder than the other!
•
Are the level controls set the same for both
channels on the mixer and amplifier?
•
Check the PAN control on the signal source. It
may be turned too far to one side. If you’re us-
ing a stereo signal source, it may be delivering
an out-of-balance stereo signal.
•
Try swapping sides: Switch the speaker cables
coming from the amplifier at the amplifier end.
If the other side is louder now, the problem
is with the amplifier, the mixer, or the signal
source.
Poor bass performance
•
Check the polarity of the connections between
the amplifier and the loudspeakers. You may
have your positive and negative connections
reversed at one end of one cable.
8. We’ll try to fix the loudspeaker within three to
five business days. Ask Tech Support for the
latest turnaround times when you call for your
Service Request Number. The loudspeaker
must be packaged in its original packing box,
and must have the Service Request Number
on the box. Once it is repaired, we'll ship it
It hurts when I touch my arm, or my leg, or even
my head!
•
8
You have a broken finger.
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back the same way in which it was received.
This paragraph does not necessarily apply to
non-warranty service.
Note: You must have a sales receipt from an
Authorized Mackie Dealer to qualify for a
warranty repair.
Use heavy gauge, stranded wire for connecting a
speaker to the output of a power amplifier.
Do not use coaxial cable like
a guitar cord to make speaker
connections. They are not
designed to handle the high
currents produced by a power
amplifier and can overheat.
CARE AND MAINTENANCE
As the distance between the amplifier and
speakers increases, the thickness of the wire
should also increase. Speaker wire has resistance,
and when electricity passes through a resistor,
power is lost. The thicker the wire, the less the re-
sistance it offers, and the more power actually gets
to the speaker.
Your Mackie loudspeakers will provide many
years of reliable service if you follow these simple
guidelines:
•
Avoid exposing the loudspeakers to moisture.
If they are set up outdoors, be sure they are
under cover if you expect rain.
•
Avoid exposure to extreme cold (below freez-
ing temperatures). If you must operate the
loudspeakers in a cold environment, warm up
the voice coils slowly by sending a low-level
signal through them for about 15 minutes
prior to high-power operation.
1/4" TS Phone Plugs and Jacks
“TS” stands for Tip-Sleeve, the two connec-
tions available on a mono 1/4" phone jack or plug.
They are used for unbalanced signals and speaker
connections.
1/4" TS Wiring:
Sleeve = Cold (–)
Tip = Hot (+)
•
Use a slightly damp cloth with a mild soap
solution to clean the cabinets. Avoid getting
moisture into any of the openings of the cab-
inet, particularly where the drivers are located.
SLEEVE
SLEEVE
TIP
TIP
CONNECTIONS
TIP
The C300z has 1/4" TS and Speakon™ style IN-
PUT and THRU connectors. The connectors are
wired in parallel, so use only one of the input connec-
tors (either 1/4" TS or Speakon-style).
SLEEVE
NL4-Type Plugs and Jacks
This connector is compatible with the popular
Neutrik® Speakon® 4-pole plugs. These con-
nectors are designed to handle the higher currents
produced by amplifiers, and have a locking fea-
ture to prevent accidental disconnections. Simply
line up the tabs on the plug with the jack on the
C300z, push it in, and rotate it 1/4 turn to the
right to lock it in place.
INPUT
THRU
PARALLEL
C300z Connector Panel
NL4 Wiring
Normally, you would use only one THRU
connector, but it is possible to use both THRU
connectors. Keep in mind that all the speakers are
connected in parallel through these connectors, so
you want to be sure not to go below the minimum
impedance requirement for your amplifier.
The C300z has a nominal impedance of 8 ohms.
Two C300zs in parallel equals 4 ohms.
Pin 1 – = Cold (–)
Pin 1+ = Hot (+)
Pin 2 – = No Connection
Pin 2+ = No Connection
1–
1+
COLD
1–
Three C300zs in parallel equals 2.7 ohms.
Four C300zs in parallel equals 2 ohms.
1+
2+
HOT
2–
Need Help?
You can reach a technical support representative
Monday through Friday
from 7 AM to 5 PM PST at:
1-800-898-3211
or email us at: [email protected]
9
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C300z SPECIFICATIONS
System Specifications
Safety Features
Frequency Response (–3 dB)
55 Hz – 18 kHz
Frequency Range (–10 dB)
Over-Excursion Protection
Second-Order High-Pass Filter
Driver Protection
Dynamic protection for compression driver
45 Hz – 20 kHz
Maximum SPL Long-term @ 1m 123 dB
Low-Frequency Crossover Type
24 dB/octave, time offset corrected
High-Frequency Crossover Type
24 dB/octave
Construction Features
Basic Design
Enclosure Alignment
Material
Asymmetrical Trapezoidal
Sixth-Order
Polypropylene
Crossover Frequency
1800 Hz
Finish
Grey, textured finish
Handles
Mounting Methods
One on each side, one on top
Integrated mounting points, M10
Two located on each side, top,
bottom, and rear of enclosure
Perforated metal with weather-
resistant coating
Audio
Input Type:
Speakon®-style NL4 jack
1/4-inch TS phone jack
8 ohms
Grille
Input Impedance
Power Handling
rms:
Physical Properties
300 watts
500 watts
750 watts
music:
peak:
Height
Width
Depth
Weight
26 in/660 mm
15.4 in/390 mm
14.8 in/376 mm
43 lbs/19.5 kg
Operating Temperature Range
–10ºC to 45ºC
(14ºF to 113ºF)
Options
Transducer Specifications
Low-Frequency Transducer
PA-A1 forged shoulder eyebolt hardware
(M10 x 1.5 mm x 20 mm)
Diameter
Voice Coil Diameter
12 in/300 mm
3.0 in/75 mm
Disclaimer
Sensitivity (1W@1m) 98 dB
Since we are always striving to make our products better
by incorporating new and improved materials, components,
and manufacturing methods, we reserve the right to change
these specifications at any time without notice.
Nominal Impedance
8 ohms
Power Handling
300 watts
Frequency Range
50 Hz – 3000 Hz
High-Frequency Driver and Horn
“Mackie” and the “Running Man” figure are regis-
tered trademarks of LOUD Technologies Inc.
Diaphragm Diameter 1.75 in/44.5 mm
Exit Throat Diameter 1 in/24.5 mm
All other brand names mentioned are trademarks or
registered trademarks of their respective holders, and are
hereby acknowledged.
Diaphragm Material
Titanium
Sensitivity (1W@1m) 106 dB
Nominal Impedance
Power Handling
Frequency Range
Horn Type
8 ohms
150 watts
1000 Hz – 20000 Hz
©2004-2005 LOUD Technologies Inc.
All Rights Reserved.
Composite: Exponential and Conical
Mouth Size
12 in/305 mm W x 7 in/178 mm H
Horizontal Coverage
90º 10º (1 kHz – 20 kHz)
Vertical Coverage
45º 10º (2.8 kHz – 20 kHz)
10
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C300z LIMITED WARRANTY
Please keep your sales receipt in a safe place.
A. LOUD Technologies Inc. warrants all materials,
workmanship and proper operation of this product
for a period of two years from the original date of
purchase. If any defects are found in the materials
or workmanship or if the product fails to function
properly during the applicable warranty period,
LOUD Technologies, at its option, will repair or
replace the product. This warranty applies only to
equipment sold and delivered within the U.S. by
LOUD Technologies Inc. or its authorized dealers.
F. Any products returned to one of the LOUD
Technologies factory-authorized service centers and
deemed eligible for repair or replacement under the
terms of this warranty will be repaired or replaced
within thirty days of receipt. LOUD Technologies
and its authorized service centers may use
refurbished parts for repair or replacement of any
product. Products returned to LOUD Technologies
that do not meet the terms of this Warranty will not
be repaired unless payment is received for labor,
materials, return freight, and insurance. Products
repaired under warranty will be returned freight
prepaid by LOUD Technologies to any location
within the boundaries of the USA.
B. Failure to register online or return the product
registration card will not void the two-year warranty.
C. Service and repairs of Mackie products are to
be performed only at a factory-authorized facility
(see D below). Unauthorized service, repairs, or
modification will void this warranty. To obtain
repairs under warranty, you must have a copy of
your sales receipt from the authorized Mackie dealer
where you purchased the product. It is necessary to
establish purchase date and determine whether your
Mackie product is within the warranty period.
G. LOUD Technologies warrants all repairs
performed for 90 days or for the remainder of the
warranty period. This warranty does not extend
to damage resulting from improper installation,
misuse, neglect or abuse, or to exterior appearance.
This warranty is recognized only if the inspection
seals and serial number on the unit have not been
defaced or removed.
D. To obtain factory-authorized service:
H. LOUD Technologies assumes no responsibility
for the quality or timeliness of repairs performed by
an authorized service center.
1. Call Mackie Technical Support at 800/898-
3211, 7 AM to 5 PM Monday through Friday
(Pacific Time) to get a Service Request Number.
Products returned without a Service Request
Number will be refused.
I. This warranty is extended to the original
purchaser and to anyone who may subsequently
purchase this product within the applicable
warranty period. A copy of the original sales receipt
is required to obtain warranty repairs.
2. Pack the product in its original shipping
carton. Also include a note explaining exactly
how to duplicate the problem, a copy of the sales
receipt with price and date showing, and your
return street address (no P.O. boxes or route
numbers, please!). If we cannot duplicate the
problem or establish the starting date of your
Limited Warranty, we may, at our option, charge
for service time.
J. This is your sole warranty. LOUD Technologies
does not authorize any third party, including any
dealer or sales representative, to assume any liability
on behalf of LOUD Technologies or to make any
warranty for LOUD Technologies Inc.
K. THE WARRANTY GIVEN ON THIS PAGE IS
THE SOLE WARRANTY GIVEN BY LOUD TECH-
NOLOGIES INC. AND IS IN LIEU OF ALL OTHER
WARRANTIES, EXPRESS AND IMPLIED, INCLUD-
ING THE WARRANTIES OF MERCHANTABILITY
AND FITNESS FOR A PARTICULAR PURPOSE.
THE WARRANTY GIVEN ON THIS PAGE SHALL
BE STRICTLY LIMITED IN DURATION TO TWO
YEARS FROM THE DATE OF ORIGINAL PURCHASE
FROM AN AUTHORIZED MACKIE DEALER. UPON
EXPIRATION OF THE APPLICABLE WARRANTY PE-
RIOD, LOUD TECHNOLOGIES INC. SHALL HAVE
NO FURTHER WARRANTY OBLIGATION OF ANY
KIND. LOUD TECHNOLOGIES INC. SHALL NOT
BE LIABLE FOR ANY INCIDENTAL, SPECIAL, OR
CONSEQUENTIAL DAMAGES THAT MAY RESULT
FROM ANY DEFECT IN THE MACKIE PRODUCT
OR ANY WARRANTY CLAIM. Some states do not
allow exclusion or limitation of incidental, special,
or consequential damages or a limitation on how
long warranties last, so some of the above limitations
and exclusions may not apply to you. This warranty
provides specific legal rights and you may have other
rights which vary from state to state.
3. Ship the product in its original shipping
carton, freight prepaid to the authorized service
center. The address of your closest authorized
service center will be given to you by Technical
Support.
IMPORTANT: Make sure that the Service
Request Number is plainly written on the
shipping carton.
E. LOUD Technologies reserves the right to
inspect any products that may be the subject of any
warranty claims before repair or replacement is
carried out. LOUD Technologies may, at our option,
require proof of the original date of purchase in the
form of a dated copy of the original dealer’s invoice
or sales receipt. Final determination of warranty
coverage lies solely with LOUD Technologies.
11
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16220 Wood-Red Road NE • Woodinville, WA 98072 • USA
US and Canada: 800.898.3211
Europe, Asia, Central and South America: 425.487.4333
Middle East and Africa: 31.20.654.4000
E-mail: [email protected]
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