MGE UPS Systems Power Supply EX 1000 User Manual

Installation and  
user manual  
Pulsar EX  
700 / 1000 / 1500  
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Safety  
Safety rules  
Safety of persons  
A UPS has its own internal power source (the battery). Consequently, the power outlets may be energised even if the UPS  
is disconnected from the AC-power source.  
Dangerous voltage levels are present within the UPS. It should be opened exclusively by qualified service  
personnel.  
The UPS must be properly earthed. Measurements are required to ensure that the total leakage current of the UPS  
and the protected equipment does not exceed 3.5 mA.  
The battery supplied with the UPS contains small amounts of toxic materials. To avoid accidents, the directives  
listed below must be observed:  
Never burn the battery (risk of explosion).  
Do not attempt to open the battery (the electrolyte is dangerous for the eyes and skin).  
Comply with all applicable regulations for the disposal of the battery.  
Batteries constitute a danger (electrical shock, burns). The short-circuit current may be very high. Precautions  
must be taken for all handling.  
Product safety  
UPSs must be connected to a nearby wall outlet that is easily accessible.  
The UPS can be disconnected from the AC-power source by removing the power cord.  
Never install the UPS near liquids or in an excessively damp environment.  
Never let a foreign body penetrate inside the UPS.  
Never block the ventilation grates of the UPS.  
Never expose the UPS to direct sunlight or a source of heat.  
Special precautions  
The UPS connection instructions contained in this manual must be followed in the indicated order.  
Check that the indications on the rating plate correspond to your AC-power system and to the actual electrical consumption  
of all the equipment to be connected to the UPS.  
If the UPS must be stored prior to installation, storage must be in a dry place.  
The admissible storage temperature range is -20° C to +45° C.  
If the UPS remains de-energised for a long period, we recommend that you energise the UPS for a period of 24 hours, at  
least once every month. This charges the battery, thus avoiding possible irreversible damage.  
Prior to handling the battery:  
remove all watches, rings, bracelets and any other metal objects;  
use tools with insulated handles.  
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Foreword  
Using this document  
Information may be found primarily by consulting:  
the contents,  
the index.  
Pictograms  
Important instructions that must always be followed.  
Information, advice, help.  
Visual indication.  
Action.  
Audio indication.  
In the illustrations on the following pages, the symbols below are used:  
LED off.  
LED on.  
LED flashing.  
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Contents  
1. Presentation  
1.1 Pulsar EX range .......................................................................................................................... 7  
Tower model.................................................................................................................................... 7  
Rack model ..................................................................................................................................... 7  
1.2 Back ............................................................................................................................................. 8  
Tower model.................................................................................................................................... 8  
Rack model ..................................................................................................................................... 9  
1.3 Control panel ............................................................................................................................... 10  
2. Installation  
2.1 Unpacking and checks ............................................................................................................... 11  
Tower model.................................................................................................................................. 11  
Rack model ................................................................................................................................... 12  
2.2 Installation of the rack version .................................................................................................. 13  
2.3 Connection to the RS 232 or USB communications port (optional)........................................ 14  
2.4 Installation of the communications-card option ...................................................................... 15  
Tower model.................................................................................................................................. 15  
Rack model ................................................................................................................................... 15  
2.5 Connections ................................................................................................................................ 16  
Tower model.................................................................................................................................. 16  
Rack model ................................................................................................................................... 16  
3. Operation  
3.1 Start-up ........................................................................................................................................ 17  
3.2 Bargraph indications .................................................................................................................. 17  
3.3 Operation on battery power (following failure of AC input power) ............................................. 18  
Transfer to battery power .............................................................................................................. 18  
Threshold for the low-battery warning........................................................................................... 18  
End of backup time ....................................................................................................................... 18  
Sleep mode ................................................................................................................................... 18  
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Contents  
3.4 Personalisation (optional) ........................................................................................................... 19  
Function ........................................................................................................................................ 19  
"ON / OFF conditions" tab............................................................................................................. 19  
"Battery" tab .................................................................................................................................. 19  
"Output" tab................................................................................................................................... 20  
"Bypass" tab.................................................................................................................................. 20  
3.5 Shutdown..................................................................................................................................... 20  
4. Maintenance  
4.1 Troubleshooting .......................................................................................................................... 21  
4.2 Replacement of the battery module .......................................................................................... 22  
Tower model.................................................................................................................................. 22  
Rack model ................................................................................................................................... 23  
5. Environment.............................................................................................................24  
6. Appendices  
6.1 Technical characteristics ........................................................................................................... 25  
Simplified diagram ........................................................................................................................ 25  
Operating conditions ..................................................................................................................... 25  
6.2 Glossary....................................................................................................................................... 26  
6.3 Index............................................................................................................................................. 27  
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1. Presentation  
1.1 Pulsar EX range  
Tower model  
Dimensions in mm  
(H x W x D)  
EX 700 / EX 1000  
EX 1500  
235.5 x 145 x 400  
235.5 x 145 x 505  
Weight in kg  
EX 700  
EX 1000  
EX 1500  
10  
12  
15  
Rack model  
Dimensions in mm  
(H x W x D)  
EX 700 Rack  
EX 1000 Rack  
EX 1500 Rack  
88 (2U) x 482.6 x 430  
88 (2U) x 482.6 x 430  
88 (2U) x 482.6 x 493  
Weight in kg  
EX 700 Rack  
EX 1000 Rack  
EX 1500 Rack  
14  
16  
20  
Rack  
EX1000  
51031604EN/AA - Page 7  
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1. Presentation  
1.2 Back  
Tower model  
Pulsar EX 700 / Pulsar EX 1000  
1
2
3
4
slot for communications-card option.  
RS232 communications port.  
USB communications port.  
1
2
3
USB  
RS232  
4
four outlets for direct connection of  
protected equipment.  
5
connector for automatic detection of an  
additional battery module.  
5
6
1
2
7
8
6
7
input circuit breaker.  
socket for connection to AC-power  
source.  
9
10  
11  
8
9
connector for an additional battery  
module.  
Pulsar EX 1500  
pushbutton to test phase/neutral  
inversion of AC-power source.  
1
2
3
USB  
RS232  
10  
11  
LED indicating phase/neutral inversion  
of AC-power source.  
4
two programmable outlets (outlet 1 and  
2).  
5
8
1
2
9
10  
6
7
11  
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1. Presentation  
Rack model  
Pulsar EX 700 Rack / Pulsar EX 1000 Rack / Pulsar EX 1500 Rack  
3
7
1
4
11  
USB  
1
2
RS232  
2
6
5
8
10  
9
7
slot for communications-card option.  
RS232 communications port.  
USB communications port.  
socket for connection to AC-power source.  
connector for an additional battery module.  
1
2
8
9
3
4
pushbutton to test phase/neutral inversion of  
AC-power source.  
four outlets for direct connection of  
protected equipment.  
10 LED indicating phase/neutral inversion of  
AC-power source.  
5
6
connector for automatic detection of an  
additional battery module.  
11  
two programmable outlets (outlet 1 and 2).  
input circuit breaker.  
51031604EN/AA - Page 9  
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1. Presentation  
1.3 Control panel  
Alarms  
% battery  
remaining  
% load  
%
12  
UPS overload.  
100%  
80%  
50%  
20%  
100%  
80%  
50%  
20%  
100%  
13 electronics fault.  
14 battery fault.  
15  
80%  
50%  
20%  
%
hold down to display percent load:  
16  
- lamp test or buzzer OFF.  
- forced transfer to bypass and back  
by pressing button 3 times in less than  
5 seconds.  
test  
17  
18  
1
2
status of programmable outlet 1:  
Supplied with power  
19 status of programmable outlet 2:  
Status change in  
progress.  
operation on bypass  
20  
by-pass  
(no backup power available).  
operation in ON-LINE mode  
21  
(backup power available).  
22  
23  
operation on battery power.  
ON / OFF.  
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2. Installation  
2.1 Unpacking and checks  
Tower model  
24  
26  
28  
25  
29  
27  
two cords for connection of the protected equipment.  
RS 232 communications cable.  
24  
25  
26  
27  
USB communications cable.  
"UPS Driver" diskette for UPS personalisation.  
28 "Solution Pac" CD ROM.  
29  
documentation.  
51031604EN/AA - Page 11  
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2. Installation  
Rack model  
Rack  
EX1000  
24  
25  
28  
26  
27  
30  
29  
24 two cords for connection of the protected equipment.  
25 RS 232 communications cable.  
26 USB communications cable.  
27 "UPS Driver" diskette for UPS personalisation.  
28 "Solution Pac" CD ROM.  
29 documentation.  
30 telescopic rails for mounting in 19" bay with mounting hardware.  
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2. Installation  
2.2 Installation of the rack version  
Rack mounting diagram with rails.  
1
3
3
3
4
3
2
Rack  
EX1000  
The rails and the necessary mounting hardware are supplied by MGE UPS SYSTEMS.  
51031604EN/AA - Page 13  
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2. Installation  
2.3 Connection to the RS 232 or USB communications port (optional)  
1 - Connect the RS 232 25 or USB 26  
communications cable to the serial port or  
the USB port on the computer.  
25  
2 - Connect the other end of the  
USB  
RS232  
communications cable 25 or 26 to the RS  
26  
2
3
232  
2
or USB  
3
communications port  
on the UPS.  
The UPS can now communicate with all  
MGE UPS SYSTEMS supervision, set-up or  
safety software.  
3
2
The RS 232 and USB communications ports cannot operate simultaneously.  
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2. Installation  
2.4 Installation of the communications-card option  
Tower model  
It is not necessary to shut down the UPS to  
install the communications card:  
Slot for the communications-card  
option.  
1
USB  
U-Talk  
1 - Remove the slot  
two screws.  
1
cover secured by  
2 - Insert the card in the slot.  
3 - Secure the card with the two screws.  
1
2
Rack model  
Slot for the communications-  
1
card option.  
USB  
1
2
RS232  
51031604EN/AA - Page 15  
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2. Installation  
2.5 Connections  
Check that the indications on the rating plate on the back of the UPS correspond to your AC-power system and to  
the actual electrical consumption of all the equipment to be connected to the UPS.  
Tower model  
1 - Remove the power cord supplying the  
equipment to be protected. Check cord  
characteristics (> 250 V, 10 A, see the  
technical sheet).  
4
7
2 - Connect the cord to the AC-power socket  
7 , then to the AC-power wall outlet.  
s
s
r
e
r
p
e
t
s
e
3 - Connect the protected equipment to the  
UPS using the two cords 24 . It is advised to  
1
2
connect priority loads to the four outlets  
and any non-priority loads to the two  
programmable outlets 11 (If the UPS is  
connected to a computer running MGE  
4
24  
11  
communications software, it is possible to  
program the interruption of power to the two  
programmable outlets 11 during operation  
on battery power, thus reserving backup  
power for the priority loads).  
Rack model  
7
4
As soon as the UPS is energised,  
the battery begins charging. Eight  
hours are required to charge to the  
full rated backup time.  
2
1
11  
24  
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3. Operation  
3.1 Start-up  
The protected equipment connected to the UPS can be energised, whether AC input power is available or not.  
Caution: the AC input power source must be present when energising for  
the first time.  
Press the ON / OFF button 23 .  
The buzzer beeps and all the LEDs go ON.  
The buzzer beeps twice, then:  
- If AC input power is available, LED 21 goes ON, indicating operation  
in ON-LINE mode.  
21  
22  
23  
- If AC input power is not available and the UPS is configured for  
automatic restart mode, the buzzer beeps three times and LED 22 goes  
ON, signalling operation on battery power.  
All connected equipment is energised.  
If LEDs 21 or 22 do not go ON or if LEDs 12 to 14 flash,  
there is a fault (see section 4.1).  
3.2 Bargraph indications  
LEDs 12 to 15 provide three different indications:  
1 - Remaining backup time in percent (during normal operation).  
%
100%  
12  
13  
14  
15  
16  
2 - Percent load drawn by the protected equipment, when button 16 is  
pressed.  
80%  
50%  
20%  
3 - Operating faults (flashing LED and beeps):  
%
12 Overload.  
13 UPS fault.  
14 Battery fault.  
test  
18  
19  
1
Status LEDs 18 and 19 for programmable outlets 1 and 2:  
- LEDs OFF: the outlets are not supplied with power.  
2
bypass  
- LEDs flashing: status change in progress.  
- LEDs ON: the outlets are supplied with power.  
Outlets 1 and 2 can be remotely programmed and controlled. They may  
be used for sequential start-up of the protected applications, shedding of  
non-priority applications during operation on battery power, and priority  
management at the end of battery backup time to reserve the longest  
possible backup time for the most sensitive applications. These outlets  
are programmed using Solution Pac software.  
51031604EN/AB - Page 17  
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3. Operation  
3.3 Operation on battery power (following failure of AC input power)  
Transfer to battery power  
The AC-power source is outside tolerances, LED 23 is ON, the buzzer  
1
beeps three times.  
2
bypass  
The equipment connected to the UPS is supplied by the battery.  
22  
Threshold for the low-battery warning  
The low-battery warning threshold can be set by the user, with the "UPS  
1
Driver" software (see section 3.4).  
2
LED 22 flashes.  
bypass  
The buzzer beeps every three seconds.  
There is very little remaining battery backup time. Close all  
applications because UPS automatic shutdown is imminent.  
22  
End of backup time  
The buzzer sounds continuously.  
%
Press button 17 to turn the buzzer OFF.  
test  
17  
The equipment is no longer supplied with power.  
1
2
bypass  
The UPS goes to sleep mode at the end of the battery backup time until complete shutdown due to tripping of the battery-  
protection function against deep discharge.  
Return of AC input power:  
If, in spite of the return of AC input power, the UPS does not restart, check that the automatic-restart function  
(activated by return of AC input power) has not been disabled (see section 3.4).  
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3. Operation  
3.4 Personalisation (optional)  
Function  
Personalisation parameters can be set and modified using the "UPS Driver" software installed on a computer that is  
connected to the UPS (see section 2.3 Connection to the RS 232 (or USB) communications port).  
Check that the RS 232 25 or USB 26 cable is properly connected.  
"UPS Driver" installation:  
1 - Insert the "UPS Driver" diskette in the drive of a PC running Windows.  
2 - Select the disk drive (A:\).  
3 - Double-click "upsdriv.exe".  
Once "UPS Driver" has been installed, UPS parameters can be modified in a window containing a number of tabs, each  
presenting a set of parameters.  
"ON / OFF conditions" tab  
Default setting  
Enabled  
Options  
Disabled  
Disabled  
Disabled  
Enabled  
Disabled  
Personalisable function  
Automatic start  
Cold start (battery power)  
Forced shutdown  
Enabled  
Enabled  
Sleep mode  
Disabled  
Enabled  
UPS ON / OFF via software  
"Battery" tab  
Personalisable function  
Automatic "Battery test" intervals  
"Low-battery warning" threshold  
Default setting  
Options  
Once a week  
Once a month  
No test  
Every day  
20% remaining battery backup time 40% remaining battery backup time  
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3. Operation  
"Output" tab  
Personalisable function  
Rated UPS voltage  
Default setting  
230 V  
Options  
200 V - 210 V - 220 V - 240 V  
60 Hz  
Rated UPS frequency  
F = 50 Hz  
F ± 5%  
UPS tolerance for AC-power  
source frequency  
F ± 1% to ± 10%, in 1% steps  
Overload alarm threshold  
110%  
0 to 110%, in 10% steps  
UPS restart following short-circuit  
Disabled  
Enabled (click to add check)  
"Bypass" tab  
Personalisable function  
Default setting  
Enabled  
Options  
Transfer to bypass if overload  
Disabled (click to remove check)  
Enabled (click to add check)  
Transfer to bypass following a fault, whatever the  
conditions on the AC-power source  
Disabled  
3.5 Shutdown  
bypass  
Press button 23 (return to the OFF position).  
The connected equipment is no longer supplied with power.  
23  
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4. Maintenance  
4.1 Troubleshooting  
If any of LEDs 12 , 13 or 14 flash, there is a operating anomaly or an alarm.  
If a LED flashes, the bargraph data is no longer displayed.  
Troubleshooting not requiring MGE UPS SYSTEMS after-sales support  
Indication  
Signification  
Correction  
LED 12 flashes and the UPS overload. Overload is too long or too high.  
Check the power drawn by the  
buzzer beeps.  
If AC power is present and within tolerances, the UPS equipment and disconnect any non-  
goes to bypass mode (supply directly by the AC-power priority devices.  
source). LED 20 flashes.  
The buzzer beeps every seconds.  
If AC power is not present or not within tolerances,  
the connected applications are no longer supplied.  
The buzzer sounds continuously.  
LED 14 flashes.  
A battery fault was detected during the automatic  
battery test.  
Check that the battery connector is  
fully pushed in.  
Replace battery module (see the  
Maintenance section).  
The yellow LED 15  
flashes, the red indicator  
light 10 behind the UPS reversal.  
comes on and the buzzer  
sounds continuously.  
The function for monitoring the phase and neutral  
position of your electrical network has detected a  
Directly earthed neutral type  
networks: to correct cabling, unplug  
and turn the network socket, of the  
DIN-SCHUKO type, by 180 degrees  
or contact an electrician to modify  
your electrical network.  
For all other network types, de-  
activate the detection function (this  
function is only operational for  
directly earthed neutral electrical  
networks):  
Press for at least 5 seconds the  
pushbutton  
9
behind the UPS  
(UPS stopped and connected to the  
network for less than 30 minutes).  
51031604EN/AB - Page 21  
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4. Maintenance  
Troubleshooting requiring MGE UPS SYSTEMS after-sales support  
Indication  
Signification  
Correction  
UPS electronics have detected a UPS fault.  
Depending on the UPS personalisation parameters  
(see section 3.4), there are two possibilities:  
the equipment connected to the UPS continues to be  
supplied, but directly from the AC-power source (via  
the automatic bypass (LED 20 ON);  
LED 13 flashes and the  
buzzer sounds  
continuously.  
Call the after-sales support  
department.  
the connected equipment is no longer supplied.  
The equipment connected to the UPS is no  
longer protected.  
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4. Maintenance  
4.2 Replacement of the battery module  
Safety rules:  
Batteries constitute a danger (electrical shock, burns). The short-circuit current may be very high. Precautions must be  
taken for all handling:  
remove all watches, rings, bracelets and any other metal objects;  
use tools with insulated handles.  
Tower model  
Removal of battery module  
A
B
C
F
- Press to open door.  
- Slide the door open and remove it.  
D
E - Procedure to remove the protective cover.  
- Disconnect the battery module.  
G - Remove the battery module.  
F
C
A
G
D
B
A
E
Reinstallation of the battery module  
Carry out the above operation in reverse order.  
To maintain an identical level of performance and safety, use a battery module identical to that previously mounted in the  
UPS.  
Press the two parts of the battery connector tightly together to ensure proper connection.  
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4. Maintenance  
Rack model  
Removal of battery module  
A
B
C
D
E
F
- Remove the two screws securing the door.  
- Slide the door open and remove it.  
- Unscrew the bar that holds the battery module in place.  
- Remove the bar.  
- Disconnect the battery module.  
- Remove the battery module.  
E
D
B
C
A
F
Reinstallation of the battery module  
Carry out the above operation in reverse order.  
To maintain an identical level of performance and safety, use a battery module identical to that previously mounted in the  
UPS.  
Press the two parts of the battery connector tightly together to ensure proper connection.  
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5. Environment  
This product has been designed to respect the environment:  
It does not contain CFCs or HCFCs.  
UPS recycling at the end of service life:  
MGE UPS SYSTEMS undertakes to recycle, by certified companies and in compliance with all applicable regulations, all  
UPS products recovered at the end of their service life (contact your MGE branch office).  
Packing:  
UPS packing materials must be recycled in compliance with all applicable regulations.  
Warning:  
This product contains lead-acid batteries. Lead is a dangerous substance for the environment if it is not properly recycled  
by specialised companies.  
51031604EN/AB - Page 25  
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6. Appendices  
6.1 Technical characteristics  
Simplified diagram  
Operating conditions  
Relative humidity: 20 to 90% without condensation.  
Temperature: 0 to 40° C.  
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6. Appendices  
6.2 Glossary  
Authorised voltage range for  
Upper and lower voltage thresholds within which the UPS can operate on the automatic  
bypass in the event of a UPS fault or overload.  
transfer to bypass if fault or  
overload  
Automatic bypass  
Automatic switch controlled by the UPS, used to connect the equipment directly to the  
AC-power source in the event of a UPS failure or an overload.  
Automatic start following  
return of AC input power  
This function automatically starts the UPS when AC input power returns following  
shutdown at the end of the battery backup time. It can be enabled or disabled.  
Backup time  
Bargraph  
Time that the connected equipment can operate on battery power.  
Device on the front panel indicating the percent remaining backup time or the percent  
load.  
Battery test  
Dialog box  
Internal UPS test on battery status.  
A window in a computer program displayed for selection by the user of various options  
and parameter settings.  
Double conversion  
The power supplied to the connected equipment is completely regenerated by  
continuous double conversion, i.e. the AC power from the AC-power source is rectified  
(AC - DC), then converted back (DC - AC) to AC power.  
Equipment  
Devices or systems connected to the UPS output.  
Forced shutdown  
Ten-second interruption in the supply of power to the connected equipment following a  
system shutdown, even if AC input power returns during the interruption period.  
Percent load  
Ratio between the power drawn by the connected equipment and the total power that  
the UPS can supply.  
Personalisation  
A number of UPS functions can be modified using the «UPS Driver» software to better  
meet the user’s needs.  
Programmable outlets  
Start on battery power  
Outlets that can be automatically shed during operation on battery power (a shedding  
time delay may be programmed using Solution-Pac software.  
This function makes it possible to energise the connected equipment even when AC  
input power is not available (operation exclusively on battery power).  
UPS  
Uninterruptible Power Supply  
UPS ON / OFF via software  
It is possible to enable or disable use of UPS ON / OFF controls by the computer-  
system protection software.  
51031604EN/AB - Page 27  
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6. Appendices  
6.3 Index  
A
M
Mode  
AC power  
ON LINE mode .......................................................10  
Failure .................................................................... 18  
Frequency tolerance............................................... 20  
Return..................................................................... 18  
Automatic start ............................................................... 19  
O
Overload ............................................................. 10-20-21  
B
S
Bargraph ................................................................... 10-17  
Battery  
Safety ...............................................................................3  
Shutdown  
Battery test ............................................................. 19  
End of backup time................................................. 18  
Fault .................................................................. 10-17  
Handling precautions................................................ 3  
Low-battery warning ............................................... 19  
Recycling ............................................................. 3-25  
Replacement ..................................................... 23-24  
Transfer to battery power ....................................... 18  
Buttons .....................................................................8-9-10  
Buzzer ....................................................................... 17-18  
Bypass  
Buzzer .............................................................. 10-18  
Forced shutdown ....................................................19  
UPS ON / OFF via software ...................................19  
UPS shutdown.................................................. 10-20  
Sleep mode ....................................................................19  
Automatic restart .............................................. 19-20  
Software  
UPS Driver .............................................................19  
Start-up ..........................................................................17  
Automatic bypass ......................................... 10-20-22  
T
Technical characteristics ................................................26  
Temperature  
Excessive ambient temp. .......................................26  
Transfer (forced) ........................................................... 10  
C
Communication .................................................. 8-9-14-15  
Connection  
Additional battery module ...................................... 8-9  
Communications card............................................. 14  
RS 232 communications port ................................. 14  
USB communications port ...................................... 14  
U
UPS Driver .................................................................... 19  
UPS fault ............................................................. 10-17-20  
UPS storage.................................................................... 3  
D
Dimensions ...................................................................... 7  
W
Web site ...........................................................................2  
Weight ..............................................................................7  
E
Environnement ......................................................... 2-3-24  
F
Fault (UPS) .................................................... 10-17-21-22  
L
LEDs ....................................................................... 8-9-10  
Lamp test................................................................10  
Page 28 - 51031604EN/AB  
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