Lopi Indoor Fireplace 864 ST User Manual

Tested and Listed by  
864 ST Fireplace  
Operation  
OMNI-Test Laboratories, Inc.  
Beaverton, Oregon  
Maintenance  
Report # 028-F-84-5  
ANSI Z21.88b-2003  
WARNING: If the information in these instructions is not followed exactly, a fire or  
explosion may result causing property damage, personal injury or loss of life.  
- Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or  
any other appliance.  
WHAT TO DO IF YOU SMELL GAS  
• Do not try to light any appliance.  
• Do not touch any electrical switch; do not use any phone in your building.  
• Immediately call gas supplier from a neighbor's phone. Follow the gas supplier's  
instructions.  
• If you cannot reach your gas supplier, call the fire department.  
- Installation and service must be performed by a qualified installer, service agency or the  
gas supplier.  
This appliance may be installed in an aftermarket permanently located, manufactured home (USA only)  
or mobile home, where not prohibited by local codes.  
This appliance is only for use with the type(s) of gas indicated on the rating plate. A conversion kit is  
supplied with the appliance.  
Owner's Manual  
Copyright 2007, T.I.  
$10.00  
100-01196_000  
4071130  
4800 Harbour Pointe Blvd. SW  
Mukilteo, WA 98275  
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Introduction  
3
Table of Contents  
Introduction and Important Information  
Maintenance  
Introduction............................................................. 2  
Important Information ............................................... 2  
Installation Warnings ................................................ 2  
Features................................................................. 3  
Heating Specifications .............................................. 3  
Maintaining Your Fireplace's Appearance..................... 10  
Yearly Service Procedure.......................................... 10  
Grill Installation and Removal .................................... 11  
Face Installation and Removal................................... 12  
Glass Frame Removal and Installation........................ 13  
Log Set Installation .................................................. 15  
Glass Cleaning........................................................ 25  
Troubleshooting Table............................................... 26  
How this Fireplace Works.......................................... 27  
Wiring Diagram........................................................ 28  
Replacement Parts List ............................................ 28  
Safety Precautions  
Safety Precautions................................................... 4  
Operation  
Before You Begin..................................................... 6  
Location of Controls ................................................. 6  
Starting The Pilot Flame............................................ 6  
Starting the Fireplace for the First Time....................... 8  
Turning the Fireplace On and Off................................ 8  
Adjusting the Flame Height........................................ 8  
Adjusting the Optional Blower Speed............................ 9  
Normal Operating Sounds.......................................... 9  
Normal Operating Odors............................................ 9  
Warranty  
Warranty ................................................................ 24  
Optional Equipment  
Optional Equipment List............................................ 30  
Index  
Index...................................................................... 32  
Features  
Works During Power Outages (millivolt system)  
Optional Thermostat or Remote Control  
Realistic "Wood Fire" Look  
Convenient Operating Controls  
Variable-Rate Heat Output  
Low Maintenance  
Optional Blower for Effective Heat Distribution  
Heating Specifications  
Natural Gas  
up to 1,500  
37,500  
Propane  
Approximate Heating Capacity (in square feet)*  
Maximum BTU Input Per Hour  
up to 1,500  
37,500  
Steady State Efficiency** (with blowers on)  
78.3 %  
79.1 %  
*
Heating capacity will vary with floor plan, insulation, and outside temperature.  
**  
Efficiency rating is a product thermal efficiency rating determined under continuous  
operation independent of installed system.  
© Travis Industries  
4071130  
100-01196_000  
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4
Safety Precautions  
IF YOU SMELL GAS:  
* Do not light any appliance  
* Extinguish any open flame  
* Do not touch any electrical switch or plug or unplug anything  
* Open windows and vacate building  
* Call gas supplier from neighbor's house, if not reached, call fire department  
This unit must be installed by a qualified installer to prevent the possibility of an  
explosion. Your dealer will know the requirements in your area and can inform you  
of those people considered qualified. The room heater should be inspected and  
cleaned before use and at least annually by a qualified service person. More  
frequent cleaning may be required due to excessive lint from carpeting, bedding  
material, etc.  
The instructions in this manual must be strictly adhered to. Do not use makeshift  
methods or compromise in the installation. Improper installation will void the  
warranty and safety listing.  
Look for this label:  
This heater is either approved for natural  
gas (NG) or for propane (LP). Burning the  
incorrect fuel will void the warranty and  
safety listing and may cause an extreme  
safety hazard. Direct questions about the  
type of fuel used to your dealer. Check the  
label and flame adjust knob on the gas  
control valve.  
For LPG only | Pout 11” W.C.  
If the label is present, the  
heater is equipped for LP  
(propane). If the label is  
absent, the heater is equipped  
for NG (natural gas).  
Contact your local building  
If the flame becomes sooty,  
dark orange in color, or  
extremely tall, do not operate  
the heater. Call your dealer  
and arrange for proper  
servicing.  
officials to obtain a permit and  
information on any installation  
restrictions or inspection  
requirements in your area.  
Notify your insurance  
Ok  
company of this heater as  
well.  
It is imperative that control  
compartments, screens, or  
circulating air passageways of  
the heater be kept clean and  
free of obstructions. These  
areas provide the air necessary  
for safe operation.  
Do not operate the heater if it is  
not operating properly in any  
fashion or if you are uncertain.  
Call your dealer for a full  
explanation of your heater and  
what to expect.  
?
Do not operate if any portion of  
the heater was submerged in  
water or if any corrosion occurs.  
Immediately call a qualified  
service technician to inspect  
the appliance and to replace  
any part of the control system  
and any gas control that has  
been under water.  
Do not store or use gasoline or  
other flammable liquids in the  
vicinity of this heater.  
© Travis Industries  
4071130  
100-01196_000  
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Safety Precautions  
5
Do not place clothing or other  
Light the heater using the built-  
in piezo igniter. Do not use  
matches or any other external  
device to light your heater.  
flammable items on or near  
the heater. Because this  
heater can be controlled by a  
thermostat there is a possibility  
of the heater turning on and  
igniting any items placed on  
or near it.  
Allow the heater to cool before  
carrying out any maintenance  
or cleaning.  
The viewing glass should be  
opened only for lighting the  
pilot or conducting service. Do  
not operate with cracked,  
broken, or removed glass.  
Never remove, replace, modify  
or substitute any part of the  
heater unless instructions are  
given in this manual. All other  
work must be done by a trained  
technician. Don't modify or  
replace orifices.  
Any safety screen or guard  
removed for servicing must be  
replaced prior to operating the  
heater.  
Operate the heater according  
to the instructions included in  
this manual.  
The pilot flame must contact  
the thermopile and  
thermocouple (see the  
illustration to the left). If it does  
not, turn the gas control valve  
to "OFF" and call your dealer.  
If the main burners do not start  
correctly turn the gas off at the  
gas control valve and call your  
dealer for service.  
This unit is not for use with  
solid fuel  
Do not throw this manual away.  
This manual has important  
operating and maintenance  
instructions that you will need  
at a later time. Always follow  
the instructions in this manual.  
This  
Manual  
Do not place anything inside  
the firebox (except the  
included fiber logs).  
If the fiber logs become  
damaged, replace with Travis  
Industries log set.  
Children and adults should be  
alerted to the hazards of high  
surface temperature and  
should stay away to avoid  
burns or clothing ignition.  
Young children should be  
supervised when they are in  
the same room as the heater.  
Travis Industries, Inc. grants  
no warranty, implied or stated,  
for the installation or  
maintenance of your heater,  
and assumes no  
responsibility of any  
consequential damage(s).  
Instruct everyone in the house  
how to shut gas off to the  
appliance and at the gas main  
shutoff valve. The gas main  
shutoff valve is usually next to  
the gas meter or propane tank  
and requires a wrench to shut  
off.  
© Travis Industries  
4071130  
100-01196_000  
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6
Operation  
Before You Begin  
Read this entire manual before you use your new fireplace (especially the section "Safety  
Precautions" on pages 4 & 5). Failure to follow the instructions may result in property damage,  
bodily injury, or even death.  
Location of Controls (front side only)  
The Pilot Flame can be  
found under the center log (it  
is best viewed at a low level).  
Pilot Igniter  
ON/OFF Switch  
Gas Control Valve  
Flame Adjust Knob  
Gas Control Knob  
Comfort Control  
Lift the control cover up and swing it  
forward to access the controls.  
An instruction card for operating  
the fireplace is attached to the  
inside of the fireplace here.  
Optional Blower Control  
Optional Accent Light  
Replace it for easy reference.  
Pilot Igniter  
The pilot igniter is used only to start the pilot. When pressed, it sends an  
electrical charge to the pilot assembly. This creates a blue spark  
directly next to the pilot, igniting the pilot flame.  
On/Off Switch  
This control is used to turn the fireplace burners on and off.  
Gas Control Knob  
This knob is used to control gas to the fireplace and for starting the pilot.  
There are three positions, ON, OFF, & PILOT. The pointer to the left of  
the knob indicates the position this knob is in.  
Flame Adjust Knob  
Comfort Control  
This knob controls the flame height from low ("LO") to high ("HI"). The  
pointer above the knob points to the position this knob is in.  
This lever turns the rear burner on and off.  
NOTE: THIS IS NOT A SHUTOFF VALVE.  
Optional Blower Control This knob controls the speed of the optional internal convection blower  
that pushes heated air into the room.  
Optional Accent Light  
This knob controls the optional accent lights located behind the logs.  
© Travis Industries  
4071130  
100-01196_000  
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Operation  
7
Starting The Pilot Flame  
The pilot flame is required to ignite the  
main burners (it also plays a safety role). It  
should be left on once lit. It will stay lit  
unless the gas control valve is turned to  
"OFF". However, the pilot will go out if the  
gas is shut off, the propane tank runs out (or  
low) or if the stove malfunctions. If the pilot  
turns off frequently, call your dealer for  
information. To start the pilot follow the  
directions below:  
a
5 minutes  
WARNING:  
When lighting or re-lighting the pilot, the  
glass must be removed (see page 10).  
b
a
b
Remove the glass (see page 10 for  
details).  
Push the gas control knob in slightly and  
turn it to the "OFF" position. The knob  
will not turn from "ON" to "OFF" unless the  
knob is depressed slightly. Wait five  
minutes to let any gas that may have  
accumulated inside the firebox escape.  
If you smell leaking gas, follow the  
directions on the cover "IF YOU SMELL  
GAS".  
PILOT  
IGNITER  
c
30 seconds  
c
Turn the gas control knob to the "PILOT"  
position and press the knob in, this will  
allow gas to flow to the pilot light. Press  
the button on the pilot igniter repeatedly  
until you see the pilot light.  
d
WARNING:  
If the pilot does not light after 15 seconds,  
release the knob and call your dealer for  
service. Do not attempt to light pilot until  
service has been performed.  
?
e
NOTE:  
You may wish to remove the log set to gain  
a better view of the pilot (see page 15).  
d
e
Keep the gas control knob depressed for  
30 seconds once it is lit.  
f
Release the gas control knob. If the pilot  
goes out, repeat step C. If the pilot  
refuses to stay lit, call your dealer for  
service. With the pilot lit, proceed to step  
“f”.  
f
Replace the glass.  
g
g
Turn the gas control knob counter-  
clockwise to "ON". The pilot is now lit  
and the heater can be turned on and off.  
© Travis Industries  
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8
Operation  
Starting the Fireplace for the First Time  
Burn the heater at a high setting with the blower off for an extended period (up to 48 hours).  
This will cure the painted surfaces. Fumes from the paint curing and oil burning off the steel  
will occur. This is normal. We recommend opening a window to vent the room.  
Condensation may appear on the glass each time you start the fireplace - this is normal.  
Blue Flames will occur on the fireplace when it first comes on. After fifteen minutes the flames  
will turn a more realistic yellow and orange color.  
Certain installations use a remote "wall switch" to turn the fireplace on and off. If this is the  
case, leave the ON/OFF switch "ON".  
Turning the Fireplace On and Off  
After the pilot has been started...  
Time  
Cancel  
O
O
A switch is provided behind  
the control cover (below  
the firebox).  
A wall switch may be  
used to turn the  
An optional wall thermostat  
may be used to control the  
temperature.  
An optional remote may be  
used (see the instructions  
included with the remote).  
fireplace on and off.  
NOTE FOR REMOTES, THERMOSTATS, OR WALL SWITCHES:  
The on/off switch on the fireplace may be required to be left in the ON or OFF position for the fireplace  
to operate. Consult your installer or dealer for details.  
Do not place any combustible items on top of or directly in front of the fireplace, even  
temporarily. The optional thermostat may start the fireplace causing a combustible item to  
ignite.  
If the fireplace turns on and off frequently while using the thermostat, you may want to adjust  
the flame height down until it produces just enough heat needed.  
Adjusting the Flame Height  
Your fireplace has an adjustable flame to tailor the look and heat output to your specific needs.  
It is adjusted by turning the middle dial on the gas control valve.  
Index Mark  
Flame Height  
Adjustment Knob  
Turn counter-clockwise to adjust the flame higher, clockwise to lower.  
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100-01196_000  
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Operation  
9
Adjusting the Optional Blower Speed  
The blower helps transfer heat from the heater into the room. It will not turn on until the heater is  
up to temperature (approximately 10 minutes after starting). See the illustration below for  
instructions on adjusting the blower speed.  
LOW  
OFF  
HIGH  
Turn the dial all the  
way clockwise.  
The high position is all the  
way counter-clockwise,  
without clicking off.  
Turn the dial all the  
way counter-clockwise  
until it clicks off.  
Normal Operating Sounds  
The appliance may creak with change of  
temperature -- THIS IS NORMAL.  
Blower Snap Disk  
This part can produce a  
clicking sound as it turns  
the blower on and off.  
Extinction Pops  
It is not unusual, especially on Propane  
(LP) appliances, to experience a "pop"  
when the burner is shut off.  
Pilot Flame  
The pilot flame, which remains on,  
makes a very slight "whisper" sound.  
Gas Control Valve  
As the gas control valve is turned  
on and off you will hear a dull  
clicking sound. This is the valve  
opening up and shutting down.  
Blowers  
This heater has optional blowers to push  
heated air into the room. You will hear the  
sound of air movement that increases as  
the speed is increased.  
Normal Operating Odors  
This appliance has several areas that reach high temperatures. Dust or other particles on these  
areas may burn and create an odor. This is normal during start-up. You may notice the smell is  
more acute if the appliance was left idle for a long period.  
© Travis Industries  
4071130  
100-01196_000  
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10  
Maintenance  
Maintaining Your Fireplace's Appearance  
Fingerprints or other marks left on the optional plated surface may become etched in place if they  
are not wiped clean prior to turning the fireplace on. Clean the plated surface with denatured  
alcohol and a soft cloth (with the fireplace cool). Other cleaners may leave a film that may  
become etched into the surface.  
Yearly Service Procedure  
Failure to inspect and maintain the fireplace may lead to improper combustion and a potentially dangerous  
situation. We recommend the following procedures be done by a qualified technician.  
1. Check the pilot flame. It should touch approximately 3/8" of the top of the thermopile and touch the top of  
the thermocouple (see illustration below). If it does not, contact your dealer for service.  
2. Shut off gas to the fireplace by turning the gas control knob to "OFF" (see step A under "Starting the Pilot"  
on page 7). Let the fireplace cool for 15 minutes. Remove the glass (see page 10).  
3. Remove the log set (NOTE: the logs are very fragile - see page 15). If severely deteriorated, replace.  
Check the logs for sooting. A small amount of soot along the bottom of the logs is normal. If excessive  
sooting is found, the fireplace will require adjustment. Contact your dealer.  
4. Inspect the burner and remove any debris.  
Make sure the burner is not warped, cracked, or damaged.  
Check the firebox and area around the pilot to make sure there is no warping or damage.  
If any problem is found, discontinue use and contact your dealer for service.  
Before Disassembly - Check the pilot flame (it can  
be viewed from the front - you will need to look under  
the center log). It should touch the thermocouple and  
thermopile.  
Check the walls and ceiling of the  
firebox for deterioration.  
Thermopile  
Pilot Hood  
Check the burner holes.  
Thermocouple  
Make sure the burners are not  
warped or damaged.  
5. Replace the log set. Clean and replace the glass (see Glass Cleaning on page 25). If the glass is  
damaged, replace. Make sure the gasket along the perimeter of the glass contacts the face of the firebox  
and forms an air-tight seal. If it does not, re-align or replace the gasket to insure an air-tight seal.  
6. Inspect the area behind the access door. Clean if necessary. Check the gas control valve and the gas  
lines. If damage is found, discontinue use and contact your dealer for service. Clean the air channels,  
ducts, and blower (if applicable).  
7. Start the pilot and turn on the main burner. The flames should be orange/yellow and not touch the top of the  
firebox. If the pilot or main burners do not burn correctly, contact your dealer for service. Monitor the  
blower operation.  
8. Remove any debris or vegetation near the vent termination. Contact your dealer if any sooting or  
deterioration is found near the vent termination.  
© Travis Industries  
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Maintenance  
11  
Grill Installation and Removal  
Some fireplaces have grills above and below the glass frame. These grills may be installed  
following the directions below (follow in reverse to remove).  
Upper Grill Installation  
Hold the grill at an angle and insert the lower  
slot over the bushing on the fireplace (both  
sides). You may need press on the grill to get  
the tab over the bushing (this prevents the  
grill from accidentally falling off).  
Swing the grill upwards to engage the second  
slot. You will need to lift the grill slightly to  
get it over the bushing. Once in place the  
grill is held in place by gravity.  
Lower Grill Installation  
Hold the grill at an angle and insert the lower  
slot over the bushing on the fireplace (both  
sides). You may need press on the grill to get  
the tab over the bushing (this prevents the  
grill from accidentally falling off).  
Bend this the tab over on  
Swing the grill upwards to engage  
the second slot. You will need to lift  
the grill slightly to get it over the  
bushing. Once in place the grill is  
held in place by gravity.  
both sides. This is the  
end-stop for the lower grill,  
it allows the grill to swing  
forward.  
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12  
Maintenance  
Face Installation and Removal  
Some fireplaces have a face that fits over the glass frame. The face can be removed following the  
directions below.  
Phillips  
Screwdriver  
Four screws hold the face  
in place. The screws are  
accessed through the  
grills on the face.  
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Maintenance  
13  
Glass Frame Removal and Installation  
Warning:  
Warning:  
The appliance must be completely cool before removing the glass.  
Do not strike or slam the glass.  
Based upon the face being used, either:  
a
(a) swing the access door down and remove the top grill,  
(b) remove the face (unscrew or lift off - see the  
instructions included with the face for details).  
Open the four latches holding the glass frame in place  
(start with the bottom three) - follow the directions shown  
to the right.  
Top of  
Firebox  
Latch  
Glass  
Lift the glass frame up and  
b
pull it forward to remove.  
NOTE:  
You may need to lift  
the glass frame  
while re-attaching.  
Catch  
(on glass frame)  
Re-Attaching the Glass Frame:  
a) Hang the glass frame on the firebox.  
b) While holding in place, attach the upper latches  
(follow the instructions to the right in reverse).  
c) Lift the glass frame slightly and attach the lower latches.  
NOTE: Make sure the glass frame is all the way in place - it  
should be flush with the front of the fireplace when installed.  
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14  
Maintenance  
Glass Frame Removal and Installation (continued)  
The latch can come loose from glass frame anchor. This occurs when it is turned 1/4 turn when it is  
disengaged. Follow the directions below to re-install the latch if it becomes loose.  
Hold the latch at an angle and insert it into the slot on the glass frame anchor.  
Latch  
NOTE: this slot may be at a  
different angle than illustrated.  
Top of  
Firebox  
Glass Frame  
Anchor  
Note how the washer on the latch fits behind the flange on the  
glass frame anchor.  
Once fully inserted, turn the latch until it is upright.  
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Maintenance  
15  
Log Set Installation  
Logs in Place – FRONT SIDE  
NOTE: This fireplace has a front side and back side. The front side (pictured to the right) is the side  
with the gas control valve.  
Logs in Place – BACK SIDE  
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16  
Maintenance  
Center Log Installation  
Bend these two tabs up 90°. They are used  
as pins to locate the center log.  
The log shelf has two tabs  
used to align the center log.  
Bend these tabs as shown to  
the right.  
Place the center log in  
place. Make sure the two  
tabs on the log shelf insert  
into the two holes on the  
bottom of the log.  
Once in place,  
rotate the log  
clockwise until  
the indents in  
the log contact  
the grate.  
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Maintenance  
17  
Front Left Log  
Place the front left log as shown below. There is a ledge on the bottom of the log that aligns with  
the edge of the center burner.  
When in place, the front left log has a small gap to the center log.  
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18  
Maintenance  
Front Left Upper Log  
There are two pins on the front  
left log. The pin to the right is  
used to locate the front left  
upper log.  
The front left upper log has a groove and  
one hole on the bottom. The groove fits  
over the edge of the burner.  
When in place, the front left upper log  
looks like the picture to the right.  
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Maintenance  
19  
Front Upper Center Log  
The front upper center log  
has two holes on its bottom  
surface. One of the holes fits  
over the pin on the center  
log (see picture to the right).  
The other fits over the pin on  
the front left log.  
When in place,  
the front upper  
center log looks  
like the picture  
to the right.  
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20  
Maintenance  
Back Left Log  
The back left log fits to the left of the  
center log.  
The groove on the bottom of the log fits  
over the upper burner tray.  
Make sure to slide the log towards the  
center of the firebox. When in place, the  
log will appear as shown in the picture to  
the right.  
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Maintenance  
21  
Right Ember Chunk  
The right ember chunk is installed from  
the back. The groove on the bottom of  
the ember fits over the edge of the upper  
burner tray. It wedges between the two  
logs..  
When in place, the left ember chunk  
looks like the picture to the right.  
Back Ember Chunk  
The back ember in placed on  
the back right side as shown in  
the picture to the right. Make  
sure it is not over any burner  
holes.  
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22  
Maintenance  
Back Left Log  
The pin on the center log inserts into the  
hole on the back of the back left log.  
This groove on the log fits over the grate.  
When in place, the log looks like the  
picture to the right.  
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Maintenance  
23  
Back Upper Right Log  
Pins on the center log and back right log  
help locate this log.  
When in place, the back upper right log  
looks like the picture to the right.  
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4071130  
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24  
Maintenance  
Ember Placement  
A bag of embers is provided to further enhance the firebox. Place the embers on the firebox floor  
and on the outer burner (especially over exposed rivets on the burner). Do not place embers over  
any of the burner holes or air channels. See the picture below.  
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Maintenance  
25  
Glass Cleaning  
The glass may be cleaned with a non-  
abrasive cleaner. To clean the inside of  
the glass, simply remove the glass frame,  
place it on a non-scratching surface, and clean  
the inside surface.  
If the outside surface of the glass frame  
requires cleaning, follow the directions  
below to remove the outer glass frame  
and screen.  
NOTE: The screen between the glass frame and glass is not required. It may be removed if desired.  
WARNING: do not operate the fireplace without the glass (and frame) in place.  
A tab at each corner of the glass assembly holds the  
inner glass frame to the outer glass frame.  
Use needle-nose pliers to  
straighten this tab.  
NOTE: when re-attaching the outer frame,  
bend the tab inwards 30°(do not over-bend)  
With the outer glass  
frame and screen  
removed, the outer  
surface of the glass  
may be cleaned.  
Inner glass frame  
The screen is  
sandwiched between  
the inner and outer  
glass frame.  
Outer glass frame  
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4071130  
100-01196_000  
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26  
Maintenance  
Troubleshooting Table  
Problem:  
Possible Cause:  
Don't Call for Service  
Until You:  
A gas shut off valve is turned off  
The gas control knob isn't turned to "PILOT"  
The valve control knob isn't pushed in  
The igniter wasn't pressed repeatedly  
No Propane in Tank  
Check all gas shut off valves  
See "Starting the Pilot Light" Step C  
See "Starting the Pilot Light" Step C  
See "Starting the Pilot Light" Step C  
Check Tank Level  
Pilot Will Not Light  
The pilot light has gone out  
See "Starting the Pilot Light"  
Main Burners Will  
Not Start  
The gas control valve is turned to "PILOT" or "OFF" See "Starting the Pilot Light"  
The ON/OFF switch is turned to "OFF"  
The remote control is not working correctly  
The thermostat is disconnected or set too low  
The pilot light has gone out  
Turn the ON/OFF switch to "ON"  
See the remote control instructions  
See "Thermostat Operation"  
See "Starting the Pilot Light"  
Remote Control  
Does Not Work  
The gas control valve is turned to "PILOT" or "OFF" See "Starting the Pilot Light"  
The ON/OFF switch is turned to "OFF"  
The remote is too far away from the fireplace  
The remote control receiver is turned "Off"  
One of the two remote control batteries is dead  
The pilot light has gone out  
Turn the ON/OFF switch to "ON"  
Use the remote closer to the fireplace  
See the remote control instructions  
See the remote control instructions  
See "Starting the Pilot Light"  
Thermostat Does  
Not Work  
The gas control valve is turned to "PILOT" or "OFF" See "Starting the Pilot Light"  
The ON/OFF switch is turned to "OFF"  
The thermostat is set too low  
Turn the ON/OFF switch to "ON"  
See "Thermostat Operation"  
The fireplace is not getting electricity  
The fireplace is not up to temperature  
Check the breaker switch  
Fireplace Will Not  
Distribute Heat  
See "Operating Your Fireplace"  
The gas supply has been shut off  
Keep the gas supply turned on  
Pilot Goes Out  
Intermittently  
The fireplace has just been started  
Improper air shutter adjustment  
This is normal - see "Starting the  
Fireplace for the First Time"  
Flames Are Too  
Blue  
Adjust Air Shutter - contact your dealer  
The flame height may be turned too low  
Turn the flame height to "HI" -  
See "Adjusting the Flame Height"  
Flames Are Too  
Short (Under 6")  
The logs or coals are placed incorrectly  
Improper air shutter adjustment  
See "Log Set Installation"  
Thin Layer of Soot  
Covers the Glass  
Adjust Air Shutter - contact your dealer  
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4071130  
100-01196_000  
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Maintenance  
27  
How this Fireplace Works  
This fireplace was designed with safety as the primary concern. Many of the components inside  
this fireplace are for safety purposes. Therefore, only certified gas service technicians should  
service this fireplace.  
What Turns the Main Burners On and Off  
This fireplace uses a millivolt system to control its operation (a millivolt is a very small amount of  
electricity). The thermopile and thermocouple generate electricity when heated by the pilot  
flame. This electricity is used to operate the gas valve. Without enough electricity, the gas valve  
will not turn on. That is why when starting the pilot the gas control knob has to be pressed in long  
enough for the thermocouple to heat up and generate enough electricity. The thermopile provides  
power for the ON/OFF switch, remote control, or thermostat (see the illustration below). Because  
the thermopile generates the electricity needed to turn the fireplace on and off, this fireplace can  
be operated when the power is out (although the blower will not run).  
When heated, the thermopile  
generates electricity (a very small  
amount measured in "Millivolts").  
This electricity is  
used to operate the  
main burners.  
The main burners  
are switched on and  
off using the  
electricity generated  
by the thermopile.  
The ON/OFF switch,  
remote control, or  
thermostat control  
the circuit to the main  
burner.  
ON  
OFF  
What Prevents Gas Buildup  
This appliance utilizes a high-technology gas valve in conjunction with a pilot flame to ensure no  
gas builds up inside the firebox.  
The thermocouple (next to the pilot) senses when the pilot flame is lit. If the pilot flame goes out,  
this thermocouple no longer generates electricity, causing the gas valve to automatically shut off  
all gas to the heater, preventing the pilot from spilling gas into the firebox.  
Pilot Flame  
The pilot flame is a time-proven  
component that eliminates the possibility  
of gas buildup inside the firebox.  
Gas Valve  
This high-technology valve automatically  
shuts off all gas if it does not receive a signal  
from the thermocouple. If any component is  
damaged or sensing a malfunction, or if the  
wiring is damaged, it will shut off all gas.  
Thermocouple  
The thermocouple generates a small  
amount of electricity. If the pilot flame  
goes out, the gas valve automatically  
External Shut Off Valve  
This valve is placed on the gas line  
to shut off gas to the appliance  
during maintenance procedures.  
shuts off all gas.  
© Travis Industries  
4071130  
100-01196_000  
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28  
Maintenance  
Wiring Diagram  
Millivolt Wiring (stock configuration)  
Thermocouple  
Thermopile  
Piezo Igniter  
On/Off Switch  
Red  
Brown  
Copper Co-Axial  
Wire  
Orange  
Red  
White  
Spark Electrode  
Pilot Hood  
Optional Remote  
Control  
Optional  
Thermostat  
Optional Blower Wiring Harness  
Hot  
(black)  
Black  
3
White  
6
Power In  
Molex  
Common  
(white)  
9
1
Connector  
5
3
7
Remote  
Control  
Molex  
2
Ground  
(green)  
Green  
4
9
8
11  
Connector  
Ground  
1
10  
(attached to stove)  
Optional Blower(s)  
4
7
10  
White  
Black  
Black  
Black  
Rheostat  
1
4
Gas Control  
Valve  
Brown  
2
3
6
5
8
7
Red  
Blue  
10  
9
Blower  
Snap Disk  
11  
Black  
Black  
12  
Blue  
Optional Regulator  
Solenoid  
Caution: Label all wires prior to disconnection when servicing controls. Wiring errors can cause  
improper and dangerous operation.  
Replacement Parts List  
Caution:  
Use only Travis Industries replacement parts. Do not use substitute materials.  
Warning:  
Do not operate appliance with the glass front removed, cracked, or broken.  
Replacement of the glass should be done by a licensed or qualified service person.  
© Travis Industries  
4071130  
100-01196_000  
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Warranty  
29  
To register your TRAVIS INDUSTRIES, INC. 7 Year Warranty, complete the enclosed Warranty card and mail it within ten (10) days of the appliance  
purchase date to: TRAVIS INDUSTRIES, INC., 4800 Harbour Pointe Blvd. SW, Mukilteo, WA 98275. TRAVIS INDUSTRIES, INC. warrants this gas  
appliance (appliance is defined as the equipment manufactured by Travis Industries, Inc.) to be defect-free in material and workmanship to the original  
purchaser from the date of purchase as follows:  
Check with your dealer in advance for any costs to you when arranging a warranty call.  
Mileage or service charges are not covered by this warranty. This charge can vary from store to store.  
Years 1 & 2 - COVERAGE: PARTS & LABOR  
Burner Assembly:  
Gas Control Assembly  
Accessories  
Burner, Burner Pan, Air Shutter Assembly, Main Burner  
Adjustable control valve, millivolt wiring and connectors (located within  
the metal heater structure), thermopile, thermocouple, pilot hood,  
orifices, pilot gas line, piezo ignitor  
Cast Brick, Cast Firebacks, Power Heat Ducts, Andirons  
Orifice  
Convection Heat Exchanger  
Firebox Assembly:  
Glass  
Re-Installation Allowance  
In cases where heater must be removed from home for  
repairs, a partial cost of re-installation is covered (pre-  
authorization required)  
Adjustable Air Restrictor, Pressure Relief Mechanisms,  
Barometric Control Mechanism (for models with Remote Heat  
Ducts), Glass Attachment Mechanism  
Glass (breakage from thermal shock)  
Ceramic Logs  
Log Set, Coals, Ember Strip (Steel Fiber)  
Gold, Nickel & Copper Plating  
Electrical Assembly (within heater  
structure):  
One-Way Freight Allowance  
One-way freight allowance on pre-authorized repair done at  
factory is covered.  
Blower, wiring harness, snap discs, rheostat speed control  
Face & Door (see “Conditions and Exclusions” # 9)  
Exclusions:  
Paint, Gasketing  
Years 3 THROUGH 5 - COVERAGE: PARTS & LABOR  
Convection Heat Exchanger  
Firebox Assembly:  
One-Way Freight Allowance  
Adjustable Air Restrictor, Pressure Relief Mechanisms,  
Barometric Control Mechanism (for models with  
Remote Heat Ducts), Glass Attachment Mechanism  
One-way freight allowance on pre-authorized repair done at  
factory is covered.  
Exclusions:  
Paint, Gasketing, Burner Assembly, Electrical Assembly, Gas Control Assembly, Glass, Ceramic Logs, Gold, Nickel & Copper  
Plating, Accessories, Re-Installation Allowance  
Years 6 & 7 - COVERAGE: PARTS ONLY  
Firebox Assembly:  
Adjustable Air Restrictor, Pressure Relief Mechanisms, Barometric Control Mechanism (for models with Remote Heat Ducts), Glass Attachment Mechanism  
Exclusions:  
Paint, Gasketing, Burner Assembly, Electrical Assembly, Gas Control Assembly, Glass, Ceramic Logs, Gold, Nickel & Copper  
Plating, Accessories, Convection Heat Exchanger, Re-Installation Allowance, One-Way Freight Allowance, Labor  
CONDITIONS & EXCLUSIONS  
1. This new gas appliance must be installed by a qualified gas appliance technician. It must be installed, operated, and maintained at all times in accordance with the instructions in the Owner’s  
Manual. Any alteration, willful abuse, accident, neglect, or misuse of the product shall nullify this warranty.  
2. This warranty is nontransferable, and is made to the ORIGINAL purchaser, provided that the purchase was made through an authorized TRAVIS dealer.  
3. Discoloration and some minor expansion, contraction, or movement of certain parts and resulting noise, is normal and not a defect and, therefore, not covered under warranty. The installer  
must ensure the appliance is burning as per the rating tag at the time of installation. Over-firing (operation above the listed BTU rate) of this appliance can cause serious damage and will nullify  
this warranty.  
4. The warranty, as outlined within this document, does not apply to the chimney components or other Non-Travis accessories used in conjunction with the installation of this product. If in doubt as  
to the extent of this warranty, contact your authorized TRAVIS retailer before installation.  
5. Travis Industries will not be responsible for inadequate performance caused by environmental conditions such as nearby trees, buildings, roof tops, wind, hills or mountains or negative pressure  
or other influences from mechanical systems such as furnaces, fans, clothes dryers, etc.  
6. This Warranty is void if:  
a. The unit has been operated in atmospheres contaminated by chlorine, fluorine or other damaging chemicals.  
b. The unit is subject to submersion in water or prolonged periods of dampness or condensation.  
c. Any damage to the unit, combustion chamber, heat exchanger or other components due to water, or weather damage which is the result of, but not limited to, improper chimney/venting  
installation.  
7. Exclusions to this 7 Year Warranty include: injury, loss of use, damage, failure to function due to accident, negligence, misuse, improper installation, alteration or adjustment of the  
manufacturer's settings of components, lack of proper and regular maintenance, damage incurred while the appliance is in transit, alteration, or act of God.  
8. This 7 Year warranty excludes damage caused by normal wear and tear, such as paint discoloration or chipping, worn or torn gasketing, corroded or cracked logs, embers, etc. Also excluded is  
damage to the unit caused by abuse, improper installation, modification of the unit, drilling of the orifices, or the use of fuel other than that for which the unit is configured. Units are shipped for  
natural gas and must be converted to propane using the included conversion kit. Confirm fuel configuration with your installer.  
9. Damage to gold or nickel surfaces caused by fingerprints, scratches, melted items , or other external sources left on the gold or nickel from the use of cleaners other than denatured alcohol is  
not covered in this warranty.  
10. TRAVIS INDUSTRIES, INC. is free of liability for any damages caused by the appliance, as well as inconvenience expenses and materials. Incidental or consequential damages are not covered  
by this warranty. In some states, the exclusion of incidental or consequential damage may not apply.  
11. This warranty does not cover any loss or damage incurred by the use or removal of any component or apparatus to or from the gas appliance without the express written permission of TRAVIS  
INDUSTRIES, INC. and bearing a TRAVIS INDUSTRIES, INC. label of approval.  
12. Any statement or representation of TRAVIS products and their performance contained in TRAVIS advertising, packaging literature, or printed material is not part of this 7 year warranty.  
13. This warranty is automatically voided if the appliance’s serial number has been removed or altered in any way. If the appliance is used for commercial purposes, it is excluded from this warranty.  
14. No dealer, distributor, or similar person has the authority to represent or warrant TRAVIS products beyond the terms contained within this warranty. TRAVIS INDUSTRIES, INC. assumes no  
liability for such warranties or representations.  
15. Travis Industries will not cover the cost of the removal or re-installation of hearths, facing, mantels, venting or other components.  
16. If for any reason any section of this warranty is declared invalid, the balance of the warranty remains in effect and all other clauses shall remain in effect.  
17. THIS 7 YEAR WARRANTY IS THE ONLY WARRANTY SUPPLIED BY TRAVIS INDUSTRIES, INC., THE MANUFACTURER OF THE APPLIANCE. ALL OTHER WARRANTIES,  
WHETHER EXPRESS OR IMPLIED, ARE HEREBY EXPRESSLY DISCLAIMED AND PURCHASER’S RECOURSE IS EXPRESSLY LIMITED TO THE WARRANTIES SET FORTH  
HEREIN.  
IF WARRANTY SERVICE IS NEEDED:  
1. If you discover a problem that you believe is covered by this warranty, you MUST REPORT it to your TRAVIS dealer WITHIN 30 DAYS, giving them proof of purchase, the purchase date,  
and the model name and serial number.  
2. Travis Industries has the option of either repairing or replacing the defective component.  
3. If your dealer is unable to repair your appliance’s defect, he may process a warranty claim through TRAVIS INDUSTRIES, INC., including the name of the dealership where you purchased the  
appliance, a copy of your receipt showing the date of the appliance’s purchase, and the serial number on your appliance. At that time, you may be asked to ship your appliance, freight charges  
prepaid, to TRAVIS INDUSTRIES, INC. TRAVIS INDUSTRIES, INC., at its option, will repair or replace, free of charge, your TRAVIS appliance if it is found to be defective in material or  
workmanship within the time frame stated within this 7 year warranty. TRAVIS INDUSTRIES, INC. will return your appliance, freight charges (years 1 to 5) prepaid by TRAVIS INDUSTRIES,  
INC., to your regional distributor, or dealership.  
4. Check with your dealer in advance for any costs to you when arranging a warranty call. Mileage or service charges are not covered by this warranty. This charge can vary from store to store.  
© Travis Industries  
4071130  
100-01196_000  
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30  
Optional Equipment  
Accessories  
The accessories listed below are available at your Travis dealer. To locate a dealer, visit:  
Firebacks  
Upgrade Faces  
There are several styles of decorative  
Upgrade faces allow for a whole new look for  
your fireplace. Many install with optional  
tile or non-combustible faces to give your  
fireplace a unique look. NOTE: Your  
fireplace may already have an upgrade face  
installed.  
ceramic firebacks that fit inside the firebox  
and enhance the area behind the flames.  
These firebacks can also be painted in  
several colors available from your  
professional hearth dealer.  
Blower  
Andirons  
The optional blowers help transfer heat to  
your home.  
These decorative additions attach to the  
grate inside the firebox and enhance the  
wood-fire look of your fireplace.  
Remote Control  
This accessory allows for remote control of  
your fireplace.  
ROOM TEM
°
F
SET TEMP  
°
F
N
U
A
PM  
L
:
F
F
O
N
Set  
O
Time  
Cancel  
© Travis Industries  
4071130  
100-01196_000  
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Optional Equipment  
31  
© Travis Industries  
4071130  
100-01196_000  
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32  
Index  
Index  
Accessories.......................................................30 Normal Operating Odors ..................................... 9  
Adjusting the Flame Height..................................8  
Adjusting the Optional Blower Speed......................9  
Before You Begin ...............................................6  
Blower Operation (optional)...................................9  
Normal Operating Sounds ................................... 9  
Odors............................................................... 9  
On/Off Operation ............................................... 8  
Optional Equipment List...................................... 30  
Cleaning............................................................10 Parts................................................................ 28  
Controls - Location .............................................6 Pilot - Starting ................................................... 6  
Face Installation and Removal .............................12 Replacement Parts List ...................................... 28  
Features ...........................................................3  
Flame Height Adjustment ....................................8  
Safety Precautions............................................. 4  
Smells.............................................................. 9  
Glass Cleaning...................................................25 Starting the Fireplace for the First Time ................ 8  
Glass Frame Removal and Installation ..................13 Starting The Pilot Flame...................................... 6  
Grill Installation and Removal...............................11 Troubleshooting Table......................................... 26  
Heating Specifications.........................................3  
Turning the Fireplace On and Off.......................... 8  
How this Fireplace Works.....................................27 Warranty .......................................................... 24  
Important Information..........................................2  
Installation Warnings...........................................2  
Introduction .......................................................2  
Location of Controls............................................6  
Log Set Installation.............................................15  
Maintaining Your Fireplace's Appearance ...............10  
Window Cleaning................................................ 25  
Window Removal and Installation ......................... 13  
Wiring Diagram.................................................. 28  
Yearly Service Procedure.................................... 10  
© Travis Industries  
4071130  
100-01196_000  
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