Listen Technologies Stereo System LA 122 User Manual

Us e r s Ma n u a l  
LA-1 2 2 Un ive rs a l Re m o te An te n n a Kit  
Lis te n Te c h n o lo g ie s Co rp o ra tio n  
8535 South 700 West, Suite A  
Sandy, Utah 84070-2515 USA  
Telephone: + 1.801.233.8992  
Toll-Free (USA): 1.800.330.0891  
Fax: + 1.801.233.8995  
E-mail: info@listentech.com  
V.020603. Listen and the Listen logo are registered trademarks of Listen Technologies Corporation. Document # LM-122  
Copyright © 2002 Listen Technologies Corporation. All Rights Reserved.  
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LA-122 Universal Antenna Kit  
Table of Contents  
Contents of Kit ............................................................................... page 2  
Specifications ................................................................................ page 3  
Architectural Specifications .......................................................... page 3  
Important Things to Note Before Starting .................................... page 4  
Selecting an Antenna Location ..................................................... page 6  
Choosing Which Antenna to Use .................................................. page 6  
Dipole Antenna Mounting Options ................................................ page 7  
Monopole Antenna Mounting Options ......................................... page 11  
Troubleshooting ............................................................................. page 14  
Warranty ......................................................................................... page 16  
Specifications  
Center Frequencies:  
Antenna Types:  
Antenna Gain:  
73.50 MHz and 216.50 MHz  
Monopole and Dipole  
Unity  
Antenna Segment Lengths:  
(same for both rigid and flexible antennas)  
72 MHz: 39.25 in (1.0 m); 216 MHz: 12.25 in (31.1 cm)  
72 MHz: 79.75 in (2.03 m); 216 MHz: 25.75 in (65.4 cm)  
Standard BNC  
Dipole Vertical Clearance:  
Connector:  
Coax Provided:  
25 ft (7.6 m) RG58 with BNC connectors  
Wall mount, dual and single electrical box, ceiling electrical box,  
horizontal surface mount (such as on top of a rack), ceiling /  
inverse mounting, flexible mounting in-wall or in-ceiling and  
mast or conduit mount  
Mounting Options:  
Mounting Hardware:  
Provided. Includes self-tapping sheet metal screws, drywall  
anchors, and all hardware required to mount to electrical boxes.  
Does not include hardware required to mount to a mast (avail-  
able at most hardware stores)  
Mounting Bracket Dimensions:4.5 in (11 cm) wide x 7.0 in (18 cm) deep x 2.5 in(6.4 cm) high  
Mounting Plate Dimensions: 4.48 in (11.4 cm) x 4.55 in (11.6 cm)  
Shipping Box Dimensions:  
2.76 in x 16.3 in x 17.1 in  
(70 mm x 415 mm x 435 mm)  
4.4 Lbs. (2 kg)  
Weight:  
Architectural Specifications  
The Universal Antenna Kit shall be capable of operating from 72.0 to 76.0 MHz with a  
center frequency of 73.5 MHz and from 216.0 to 217.0 MHz with a center frequency of  
216.5 MHz. The kit shall include the necessary mounting hardware to mount the  
antenna on a single or dual electrical box, directly on a wall, on a ceiling electrical box  
or on a flat surface. The antenna shall have a BNC connector and the kit shall come  
with 25 ft (7.6 m) of RG58 coax with BNC connectors. The kit shall include rigid and  
flexible antenna radials. The Listen LA-122 Universal Antenna Kit is specified.  
LISTEN TECHNOLOGIES CORPORATION 8535 South 700 West, Suite A Sandy, Utah 84070-2515 USA  
Phone: +1.801.233.8992 USA Toll Free: 1.800.330.0891 Fax:+1.801.233.8995 e-mail: [email protected]  
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LA-122 Universal Antenna Kit  
Important Things to Note Before Starting Your Installation  
Coaxial Cable  
If you plan to use your own coaxial cable instead of the provided cable, you must use  
cable and connectors rated at 50 ohms. Although cable used for cable TV installations  
looks similar to this cable, it won’t work with your Listen system.  
If you need to run cable over a greater length than 50 feet for 216 MHz applications or  
greater than 100 feet for 72 MHz applications, we recommend that you use RG-8 cable  
rather than RG-58. It is a lower loss cable, meaning that more of your signal will reach  
the antenna.  
Long cable runs can result in signal degradation due to “loss” characteristics of the  
cable. At 72 MHz, there is a loss of 2dB per 100 feet of cable and at 216 MHz, there is a  
loss of 5 dB per 100 feet of cable. (A 3dB loss means half of your power has been lost.)  
However, it is better to suffer coaxial power loss than to try to shoot your signal through  
obstacles! Obstacles, especially metal, can create drop-outs or reflections of your sig-  
nal that will result in poor listening conditions.  
Before Starting Assembly of Your Antenna  
Please carefully compare the contents of your kit with the list found on page 2 of  
this manual. If any items are missing or damaged, please contact Listen  
Technologies. If items were damaged in shipment, contact your carrier immedi-  
ately and retain all packaging for inspection by your carrier. Listen is not respon-  
sible for shipping damage.  
Listen Technologies Corporation  
8535 South 700 West, Suite A  
Sandy, Utah 84070-2515 USA  
Telephone: +1.801.233.8992  
USA Toll Free: 1.800.330.0891  
Fax: +1.801.233.8995  
LISTEN TECHNOLOGIES CORPORATION 8535 South 700 West, Suite A Sandy, Utah 84070-2515 USA  
Phone: +1.801.233.8992 USA Toll Free: 1.800.330.0891 Fax:+1.801.233.8995 e-mail: [email protected]  
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LA-122 Universal Antenna Kit  
Antenna Orientation  
The antenna’s pattern is hemispherical, meaning that it has an “active” side and a  
ground side. The active side directs the signal toward the receivers, so it is  
essential that the active side be oriented toward the area where the receivers will  
be used. The Antenna Module’s ground side has the word “GROUND” molded  
into the plastic.  
See Diagram A. If it is necessary to locate an antenna low on a wall, the ground  
side should face down. If you are mounting a monopole antenna in a ceiling or  
high on a wall, the ground side should face UP. It may be necessary to move the  
ground side of the antenna mount around in order to accomplish this.  
To move the ground side of the module, simply remove the four nuts, reverse the  
module so that the ground side is facing the bracket, then re-attach the nuts. Be  
careful to not detach any wires if the module opens while it is not secured to the  
bracket.  
Scenario 1 -  
Antenna is mounted low  
in the facility  
This is the area of coverage  
Ground side of antenna  
Scenario 2 -  
Antenna is mounted high  
in the facility  
Ground side of antenna  
This is the area of coverage  
Diagram A. Antenna coverage patterns. In Scenario 1, the antenna is mounted low in the facility. The  
GROUND side of the antenna (marked on the module) should face down. In Scenario 2, the antenna is  
mounted high in the facility. The GROUND side of the antenna should face up.  
LISTEN TECHNOLOGIES CORPORATION 8535 South 700 West, Suite A Sandy, Utah 84070-2515 USA  
Phone: +1.801.233.8992 USA Toll Free: 1.800.330.0891 Fax:+1.801.233.8995 e-mail: [email protected]  
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LA-122 Universal Antenna Kit  
Selecting an Antenna Location  
The location and configuration of your antenna mount will determine the quality  
of your signal; therefore, there are some important factors to consider.  
º Where will the receivers be located? Ideally, the antenna will be centrally  
positioned above that area.  
º Where will the transmitter or stationary receiver / power amplifier be located?  
We recommend that it be located no more than 25 feet (7.6 meters) from the  
antenna.  
º Are there any metal obstructions in the area? Ideally, there will be no metal  
between the antenna and the receivers. Also, try to avoid mounting the  
antenna in a location where nearby metal would be in parallel with the an-  
tenna -- this degrades the signal.  
º Will the antenna be mounted outdoors? Antennas work well outdoors, but if  
possible, try to place the antenna where it will not receive too much exposure  
to moisture or dirt. Covering exposed connections with petroleum jelly or  
silicone gel will extend the life of the antenna.  
Choosing The Type of Antenna To Use  
Several types of antennas are included in this kit. You will only use one of them.  
How do you select the best antenna?  
º First, what is your operating frequency -- 72 MHz or 216 MHz? This eliminates  
half of the antennas since you can only use an antenna that will work for your  
frequency range. Remember, the LONGER antennas work on the lower  
frequency of 72 MHz and the SHORTER antennas work at 216 MHz.  
º Next, do you have any space restrictions? The rigid dipole antenna (the one  
with the two extendable arms) provides the best signal, but only if you can  
fully extend the sections of the antenna. If you can’t fully extend the rigid  
dipole, you will need to go with either the flexible dipole or the monopole  
antenna. We recommend using a dipole antenna whenever possible.  
º If you need to mount your antenna on top of an equipment rack, you will need  
to use the monopole antenna.  
º For mounting in a ceiling or in a wall, or taking up the least amount of space  
along an outside edge of a wall, the flexible dipole antenna is a good choice.  
Remember, though, that you need to extend the sections of this “floppy”  
antenna as far apart from each other as possible.  
LISTEN TECHNOLOGIES CORPORATION 8535 South 700 West, Suite A Sandy, Utah 84070-2515 USA  
Phone: +1.801.233.8992 USA Toll Free: 1.800.330.0891 Fax:+1.801.233.8995 e-mail: [email protected]  
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LA-122 Universal Antenna Kit  
Dipole Antenna Mounting Options  
Mount to an Electrical Box in a Wall  
See Diagram B at right  
The antenna may be mounted to a single or  
dual gang duplex box, or to a square or  
hexagonal junction box.  
Attach the kit’s Mounting Plate to the electri-  
cal box (see photo, right). The cover plate  
has a number of holes and slots to  
accomodate a wide variety of electrical boxes.  
Next, secure the Mounting Bracket to the  
plate and connect your antenna as noted in  
the following pages.  
Diagram B. The Electrical Box mount uses the Mounting  
Plate and Mounting Bracket as shown above.  
Mount Directly to a Wall  
See Diagram C at right  
We recommend using the Mounting Plate to  
make for a sturdier installation, however, it is  
not necessary to do so. If you use the  
Mounting Plate, you will need to provide two  
shallow clearance gaps in the wall to allow  
for the two protrusions in the Mounting Plate.  
Use appropriate anchors to secure the Mount-  
ing Plate to the wall (hollow wall anchors are  
provided in this kit), then secure the Mount-  
ing Bracket to the plate. If you are not using  
the Mounting Plate, use appropriate wall an-  
chors to mount the Mounting Bracket directly  
to the wall.  
Diagram C. A direct Wall Mount should use the Mounting  
Plate for added strength, but it is not required for proper  
antenna operation.  
LISTEN TECHNOLOGIES CORPORATION 8535 South 700 West, Suite A Sandy, Utah 84070-2515 USA  
Phone: +1.801.233.8992 USA Toll Free: 1.800.330.0891 Fax:+1.801.233.8995 e-mail: [email protected]  
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LA-122 Universal Antenna Kit  
Mounting Inside a Wall or Ceiling  
See Diagrams D and E  
The antenna may be hidden inside a wall or ceiling. IMPORTANT: Do not install  
the antenna inside a metal wall or ceiling, as this would obstruct the signal.  
You will use a flexible dipole (the floppy wires) in this configuration. Select the  
correct wires for your configuration (72 MHz or 216 MHz). Connect one  
antenna wire to the ground side of the Antenna Module using one of the Hex  
Kep nuts provided. Connect the other wire to the active side using the other  
Hex Kep nut, as noted in Diagram D below. If you are using a Mounting Bracket,  
you will need to install the provided fiber washer between the antenna and  
mounting bracket.  
Secure the mounting bracket to a beam, making sure the active (non grounded)  
side of the antenna is directed toward the area where the receivers will be  
located (see Diagram E below). Then, secure the ends of the antenna to beams  
using wood screws or the provided sheet metal screws. Try to make the wires  
as straight as possible, and make sure they extend in opposite directions.  
Active Side  
End of antenna is attached to beam in ceiling or wall  
Hex Kep Nut  
Fiber Washer  
(if using Mounting  
Bracket)  
Mounting Bracket  
(optional)  
Ground side  
Coaxial Cable runs to your transmitter or  
stationary receiver  
Hex Kep Nut  
Diagram E. A flexible dipole can be mounted in your ceiling or wall  
as shown here. Although the Mounting Bracket is not shown here ,  
it would be used to secure the Antenna Module to a beam.  
Diagram D. Flexible Dipole connec-  
tion to the Antenna Module.  
LISTEN TECHNOLOGIES CORPORATION 8535 South 700 West, Suite A Sandy, Utah 84070-2515 USA  
Phone: +1.801.233.8992 USA Toll Free: 1.800.330.0891 Fax:+1.801.233.8995 e-mail: [email protected]  
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LA-122 Universal Antenna Kit  
Mounting to a Mast or Conduit  
The antenna may be mounted to a mast,  
pole or section of vertical conduit. A mast  
made of non-conductive material works  
best; however, if you must use a metal mast,  
be sure to orient the antenna mount so the  
mast is not between the antenna and the  
designated receiving area.  
The Mounting Plate is not required, but will  
provide a stronger mount for the antenna.  
Secure two commercially available conduit  
clamps (not included in this kit) to the mast,  
then attach the Mounting Plate to the clamps  
and connect the Mounting Bracket to the  
Mounting Plate, as shown in the photo at  
right.  
If mounted high above  
receivers, this should be the  
ground side  
Installation of a dipole antenna on a vertical mast with the  
Mounting Plate. Note that the antenna is installed at the TOP  
of the mast.  
IMPORTANT (see Diagram F at left): When installing an  
antenna on a metal mast, make sure the mast does not extend  
above the antenna module. If you are mounting the antenna in  
a high location (such as a stadium), the active element should  
be at the bottom. If mounted low, the active element will be at  
the top of the installation. Make sure the antenna is mounted  
in such a way that the mast will not interfere with the signal.  
If mounted low, this  
should be the ground  
side  
Diagram F. Mast Mount without  
the Mounting Plate.  
LISTEN TECHNOLOGIES CORPORATION 8535 South 700 West, Suite A Sandy, Utah 84070-2515 USA  
Phone: +1.801.233.8992 USA Toll Free: 1.800.330.0891 Fax:+1.801.233.8995 e-mail: [email protected]  
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LA-122 Universal Antenna Kit  
Connecting the Dipole Antenna  
You have two choices of antenna with  
the dipole option: the rigid dipole,  
which has the two extendable arms,  
or the flexible dipole, which has the  
“floppy” wires with securing rings at  
the ends. Rigid dipole pieces screw  
onto the connectors at the top and  
bottom of the Antenna Module. Flex-  
ible dipole wires are secured using  
Hex Kep nuts and a fiber washer as  
indicated on page 9.  
If you don’t have enough room to fully  
extend the ground arm of a rigid  
dipole, you can use half of a rigid di-  
pole for the active side and half of a  
flexible dipole for the ground side.  
Although the dipole works best when  
the wires are fully extended straight,  
satisfactory operation can still be ob-  
tained when you slightly bend the  
ground wire (not the active one!) to fit  
around a ceiling or floor corner.  
Rigid dipole sections screw onto the opposite sides of the  
antenna module, and are then fully extended.  
Connect the coaxial cable (either the  
cable provided in the kit or your own)  
to the Antenna Module’s BNC connec-  
tor. Connect the other end to the  
LT-800 transmitter or the LR-100  
Receiver / Power Amplifier, depending  
on which device you are using.  
If you supply your own cable, you  
MUST use 50 Ohm coaxial cable and  
connectors. Do not use cable made  
for cable TV installations; it is rated  
at 75 Ohms and will not work in this  
application.  
Using half of a flexible dipole for grounding a rigid dipole. This  
is a good choice when you don’t have room to fully extend the  
ground side of the dipole.  
LISTEN TECHNOLOGIES CORPORATION 8535 South 700 West, Suite A Sandy, Utah 84070-2515 USA  
Phone: +1.801.233.8992 USA Toll Free: 1.800.330.0891 Fax:+1.801.233.8995 e-mail: [email protected]  
10  
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LA-122 Universal Antenna Kit  
Monopole Antenna Mounting Options  
Mount to a Grounded Electrical Box, Ceiling or Floor  
A monopole (single element) antenna may  
be mounted to a grounded light box or junc-  
Hex Kep nut  
Nuts from ground side  
of Antenna Module  
tion box in a ceiling or floor using the Mount-  
ing Plate and Mounting Bracket.  
Ground side of  
Antenna Module  
BEFORE STARTING, reverse the Antenna  
Module on the Mounting Bracket, then install  
the Hex Kep nut on the ground post (see  
Diagram G at right). The combination of the  
Mounting Bracket, nut and your grounded  
electrical box provides the required ground  
for the antenna.  
Diagram G. Reversing the Antenna Module on the Mount-  
ing Bracket.  
If you do not have access to a grounded box,  
you will need to attach a flexible antenna el-  
ement to the ground side of the Antenna  
Module (see Diagram I). Be sure to use the  
correct length element (longer wire for 72  
MHz, shorter one for 216 MHz). Connect the  
wire underneath the shorting nut and run it  
up into the ceiling.  
Flexible antenna is used  
to provide ground  
Diagram I. Ceiling mounted monopole with a  
flexible antenna attached to provide a ground. This  
installation creates a dipole antenna, which has  
better performance than a monopole. The Shorting  
Plate is not used in this configuration.  
Diagram H. Ceiling mounted monopole with a  
grounded box.  
LISTEN TECHNOLOGIES CORPORATION 8535 South 700 West, Suite A Sandy, Utah 84070-2515 USA  
Phone: +1.801.233.8992 USA Toll Free: 1.800.330.0891 Fax:+1.801.233.8995 e-mail: [email protected]  
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LA-122 Universal Antenna Kit  
Mount to a Metal Surface Using the Ground Plane and Shorting Plate  
See Diagram J  
Screws from Antenna Module  
Ground Plane  
It is often convenient to place an antenna  
on top of a metal equipment rack. In order  
Ground side of  
Antenna Module  
for the antenna to function properly, it must  
be secured to the equipment rack using the  
Grounding Plate and Grounding Base.  
Shorting Plate  
Nuts from ground side  
of Antenna Module  
Hex Kep nut  
The Mounting Bracket is not used in this  
configuration. Remove the four nuts and  
screws from the Antenna Module and care-  
fully remove it from the bracket. With a  
lockwasher still over each screw, put the  
screws through the Ground Plane. Make  
sure the ground side of the Antenna Mod-  
ule (as indicated on the module) is oriented  
AWAY from the Grounding Plane. Then,  
slide the Shorting Plate over the ground side  
(bottom) of the module. Replace the four  
nuts on the bottom of the assembly. Then,  
place a Hex Kep nut on the center ground  
post and tighten.  
Diagram J. A reversed Antenna Module with Ground Plane  
and Shorting Plate.  
Secure the Ground Plane to your metal rack  
using sheet metal screws.  
Attach the proper Monopole antenna ele-  
ment to the Antenna Module. Systems on  
72 MHz will use the LONGER antenna; sys-  
tems on 216 MHz will use the SHORTER one.  
Ground Plane  
Shorting Plate  
Sheet metal  
screws  
Connect the supplied coaxial cable between  
the Antenna Module and the stationary  
transmitter or receiver. If you use your own  
coaxial cable, be sure to use cable and con-  
nectors rated at 50 Ohms.  
Hex Kep Nut  
Metal Equipment Rack  
Diagram K. Mounting a Monopole on a metal surface.  
LISTEN TECHNOLOGIES CORPORATION 8535 South 700 West, Suite A Sandy, Utah 84070-2515 USA  
Phone: +1.801.233.8992 USA Toll Free: 1.800.330.0891 Fax:+1.801.233.8995 e-mail: [email protected]  
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LA-122 Universal Antenna Kit  
Mounting a Monopole Antenna to a  
Metal Beam or Metal Ceiling  
See Diagram K  
Follow the instructions for mounting to a  
metal equipment rack, orienting the antenna  
downward rather than upward.  
Mounting a Monopole Antenna to a  
Non-Conductive Surface  
See Diagram L  
Follow the instructions for mounting to a  
metal equipment rack, however, there are  
two additional steps:  
Diagram K. Inverse mounting of a monopole.  
1. Connect a length of flexible antenna  
(appropriate to the frequency you are  
using) on the ground post of the antenna  
module under the Hex Kep nut. You will  
NOT use the shorting plate in this con-  
figuration.  
2. Drill a hole in the non-conductive sur-  
face and run the flexible antenna  
through the hole. This antenna will pro-  
vide the ground for your antenna since  
the non-conductive surface cannot sup-  
ply a ground.  
Hole drilled  
in surface  
Flexible antenna used  
as ground  
If you are mounting the monopole upside  
down on a ceiling, run the flexible length  
inside the ceiling and stretch it out as far as  
possible from the monopole antenna ele-  
ment. Secure the antenna through the con-  
nection lug at the end of the wire.  
Diagram L. Mounting a monopole on a non-conduc-  
tive surface. Use of the flexible wire creates a  
dipole, which is a better antenna than the monopole.  
LISTEN TECHNOLOGIES CORPORATION 8535 South 700 West, Suite A Sandy, Utah 84070-2515 USA  
Phone: +1.801.233.8992 USA Toll Free: 1.800.330.0891 Fax:+1.801.233.8995 e-mail: [email protected]  
13  
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LA-122 Universal Antenna Kit  
Troubleshooting  
I’m not hearing anything in my receiver.  
1.  
2.  
3.  
Make sure the receiver’s batteries aren’t dead, that it is turned on, set to  
the right channel, and the volume has been turned up.  
Make sure your transmitter or stationary receiver has been powered up  
and set to the right channel, and the desired audio has been applied.  
Make sure the coaxial cable has been tightly attached to both the antenna  
and the transmitter / stationary receiver.  
4.  
5.  
Make sure you have used 50 ohm coaxial cable.  
Make sure the antenna element(s) has been securely attached to the  
Antenna Module.  
I’m getting a signal, but it isn’t very strong.  
1.  
2.  
3.  
4.  
Make sure you are using the correct antenna element(s) for your operating  
band (72 MHz or 216 MHz). Antennas for 72 MHz are longer than those  
used for 216 MHz.  
If you are using a dipole antenna, make sure both elements are securely  
attached to the Antenna Module and that they have been fully extended in  
opposite directions.  
If you are using a monopole antenna, make sure it has been grounded with  
either the grounding plate / grounding base or a flexible antenna attached  
to the grounding post on the Antenna Module.  
Make sure the active element of the antenna is directed toward the area  
where the receivers are being used and that the ground side is directed  
AWAY from the receive area.  
5.  
6.  
Make sure the antenna has been placed in an area free of metal obstruc-  
tions.  
Check the operating power of your transmitter - there are three settings,  
1/4, 1/2 and full power. Increase the power if it’s low.  
LISTEN TECHNOLOGIES CORPORATION 8535 South 700 West, Suite A Sandy, Utah 84070-2515 USA  
Phone: +1.801.233.8992 USA Toll Free: 1.800.330.0891 Fax:+1.801.233.8995 e-mail: [email protected]  
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14  
LA-122 Universal Antenna Kit  
My signal is strong but it is distorted.  
1.  
Make sure your transmitter or stationary receiver is on the same channel  
as the receivers.  
2.  
3.  
Make sure you are not too close to the antenna.  
Lower the level of the audio signal being fed into the transmitter.  
If you are still having problems after checking the above items, call Listen for  
help. We are available from 8 AM to 5 PM Mountain time, Monday through  
Friday, at 1.800.330.0881 or 801.233.8992, or you can e-mail us at  
[email protected]. Our full contact information is available on page 1 of  
this manual.  
LISTEN TECHNOLOGIES CORPORATION 8535 South 700 West, Suite A Sandy, Utah 84070-2515 USA  
Phone: +1.801.233.8992 USA Toll Free: 1.800.330.0891 Fax:+1.801.233.8995 e-mail: [email protected]  
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15  
LA-122 Universal Antenna Kit  
Warranty  
Listen Offers a Limited Lifetime Warranty, Including a Performance Guarantee.  
Listen Technologies Corporation (Listen) warrants its transmitters and receivers (LT-700, LT-800, LR-100, LR-300,  
LR-400, LR-500, LR-600, etc.) to be free from defects in workmanship and material under normal use and  
conditions for the useful lifetime of the product from date of purchase. All other products and accessories are  
warranted for ninety days from date of purchase. This warranty is only available to the original end purchaser of  
the product and cannot be transferred. Warranty is only valid if warranty card has been returned within 90 days  
of purchase. This warranty is void if damage occurred because of misuse or if the product has been repaired or  
modified by anyone other than a factory authorized service technician. Warranty does not cover normal wear and  
tear on the product or any other physical damage unless the damage was the result of a manufacturing defect.  
Listen is not liable for consequential damages due to any failure of equipment to perform as intended. Listen shall  
bear no responsibility or obligation with respect to the manner of use of any equipment sold by it. Listen  
specifically disclaims and negates any warranty of merchantability or fitness of use of such equipment including,  
without limitation, any warranty that the use of such equipment for any purpose will comply with applicable laws  
and regulations. The terms of the warranty are governed by the laws of the state of Utah.  
Listen will only accept returned products with prepaid shipping and with a return authorization number. To  
receive a return authorization number call 1.800.330.0891 or +1.801.233.8992. Listen will refund the purchase  
price of the product to the original purchaser within the first ninety days after purchase if the product does not  
perform better than a similar competitive product subject to an annual amount to any one original purchaser not  
to exceed $1,000 and subject to the conditions of this limited warranty. This is called our “Whatever-it-takes  
Performance Guarantee.” To receive a refund, call Listen for a return authorization number. Refunds will only be  
given to the original purchaser of product once the product has been returned to the factory in good working order  
with an explanation for the refund. Return the product with a letter on the end user’s letterhead stating the  
reason for the refund and a copy of the original invoice. If the product was purchased through a dealer, refunds  
must be processed through the original dealer.  
In the first ninety days after purchase, any defective product will be replaced with a new unit. After ninety days,  
Listen will, at its own discretion, either replace transmitters and receivers with a new unit or a unit of similar type  
and condition. Product that is not covered under warranty can be replaced with a unit of similar type and  
condition based on a flat fee. Contact Listen for details.  
This limited warranty, prices and the specifications of products are subject to change without notice. Visit  
LISTEN TECHNOLOGIES CORPORATION 8535 South 700 West, Suite A Sandy, Utah 84070-2515 USA  
Phone: +1.801.233.8992 USA Toll Free: 1.800.330.0891 Fax:+1.801.233.8995 e-mail: [email protected]  
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