Lexmark Z12
Color Jetprinter TM
User’s Guide for Windows 95 and Windows 98
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Contents
Printing 1
Step 1: Insert the appropriate print cartridge 1
Step 2: Load the print media 2
Step 3: Customize the printer settings 4
Step 4: Print your document 6
Maintaining your printer 7
Using the Control Program 7
Improving print quality 8
Preserving print cartridges 12
Troubleshooting 13
Printer prints slowly or doesn’t print 14
Paper misfeeds or jams 16
Document prints with mistakes or poor quality 17
Problems with transparencies or envelopes 19
Error messages and flashing lights 20
Appendix 21
Installing printer software 21
Uninstalling printer software 22
Printing from DOS 22
Statement of Limited Warranty 22
Warranty 22
Electronic emission notices 24
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iii
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Energy Star 25
Power supply 25
Safety information 25
Printer parts 26
Index 27
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iv
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1
Printing
setup sheet. See page 26 for a diagram of the printer parts.
Printing with your printer is as easy as:
1 Insert the appropriate print cartridge (see next section).
2 Load the print media (see page 2).
3 Customize the printer settings (see page 4).
4 Print your document (see page 6).
Step 1: Insert the appropriate print cartridge
Your printer uses one cartridge at a time: either a black
cartridge or a color cartridge. Your printer came with a color
cartridge, Lexmark part number 17G0060. You may also
purchase a black cartridge, Lexmark part number 17G0050.
•
To print your entire document using the cartridge already
installed in the printer, select Automatic from the
Document/Quality tab of the Printer Properties.
•
To print the black pages of your document separate from
Document/Quality tab of the Printer Properties.
The black pages print with the black cartridge, and the
pages containing color print with the color cartridge. The
printer sorts the pages into those two types, prints all the
pages of one type, and then prompts you when it’s time to
change the cartridge.
See pages 4 and 5 for information on selecting Automatic
or Color Sort in the Printer Properties.
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Printing
•
•
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Step 2: Load the print media
Note: See page 3 for instructions on loading banner paper.
1 Place the media against the right side of the sheet feeder.
Follow these guidelines when loading print media:
Load up to:
Make sure:
100 sheets of plain paper
10 envelopes
•
The print side is facing you.
The print side is facing you.
•
•
The envelopes are loaded vertically against the
right side of the sheet feeder.
•
The stamp location is in the upper left corner.
10 greeting cards, index
cards, or postcards
•
•
The print side is facing you.
The cards are loaded vertically against the right side of the sheet feeder.
25 transparencies
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The rough sides of the transparencies are facing you (smooth side down).
You follow the instructions on the packaging to load the iron-on transfers.
You follow the directions for printing banners on page 3.
25 iron-on transfers
20 sheets of banner paper
100 sheets of custom size
paper
•
•
The print side is facing you.
Your paper size fits within these dimensions:
-
-
Width: 76 mm to 216 mm (3.0 in. to 8.5 in.)
Length: 127 mm to 432 mm (5.0 in. to 17.0 in.)
2 Squeeze the tab on the paper guide and slide the paper guide
to the left edge of the media.
Paper alignment
marks
Sheet feeder
Paper guide
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Loading banner paper
Use banner paper recommended for inkjets only. We do not
recommend using continuous form paper for dot matrix
printers.
Although the paper support holds up to 20 sheets of banner
paper, load only the number of sheets needed to make your
banner. For example, if your banner is 12 sheets long, load
only 12 sheets.
1 Remove any paper from the sheet feeder.
2 Load the banner paper:
a Pull the paper support up
slightly to unlock the front tabs.
b Tilt the paper support back until it
locks in the horizontal position.
c Place your stack of banner paper on d Insert the leading edge of the first
the paper support. page into the sheet feeder.
3 Slide the paper guide to the edge of the banner paper.
4 Continue with “Step 3: Customize the printer settings” on
page 4.
5 After your banner prints, remove the banner paper and
return the paper support to the upright position.
•
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•
Printing
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Step 3: Customize the printer settings
Your printer software includes several applications that let you
perform printing tasks. One of these applications is called the
Printer Properties
.
Opening the Printer Properties from an
application
are currently creating in your software application.
1 Open the application’s File menu.
2 Choose Print (or Printer) Setup.
3 In the Printer Setup dialog box, click the Properties, Option,
or Setup button (depending on the application).
4 Change settings as needed. See page 6 for more information.
Opening the Printer Properties from Windows
When you open the Printer Properties from Windows, the settings
apply to ALL documents, unless you change them later from the
application.
1 From the Start menu, select Settings, and then select
Printers.
2 From the Printers folder, right-click the printer icon for your
printer.
3 Select Properties from the sidebar menu.
4 Change settings as needed. See page 6 for more information.
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The Printer Properties application includes two tabs: Paper
operating your printer and its software.
Click the...
Document/Quality tab to:
• Select color settings for the type of document
you are printing. For more information, see
page 1.
Paper tab to:
• Select a paper type.
• Select a paper size.
• Select a print quality setting.
• Select a page orientation.
• Reset the default settings.
• Set the number of copies to print.
• Select Web Smoothing when you are
printing from the internet to print images with
greater clarity.
• Reverse the printing order of your document
pages. The first page of your document will be
on top of the stack in the paper exit tray.
• Find out which version of the printer software
you are using.
• Collate your document.
Click the Help button on either
tab in the Printer Properties to
access the printer driver Help.
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Printing
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Customizing printer settings for specialty
papers
The Printer Properties settings were initially set to the default
settings. Use the default settings for printing on plain paper. To
change your printer settings for printing on specialty papers, use
the following table.
When you
Click this
are printing Printer
on:
Properties tab: To make these selections:
Paper From the Paper Size area, scroll to select the appropriate envelope size.
Note: Your application may override the settings in Printer Properties.
Envelopes
Greeting cards, Paper
index cards, or
postcards
•
•
Select the appropriate Paper Size setting.
Document/Quality
From the Paper Type area, select Greeting Card Stock.
Transparencies Document/Quality
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From the Paper Type area, select Transparency
.
Select Normal 600dpi or High 1200dpi Print Quality.
Note: When printing transparencies, remove each transparency as it
exits from the printer and allow it to dry before stacking.
Iron-on
Document/Quality From the Paper Type area, select Iron-On Transfer
.
transfers
Note: Many software applications accept iron-on transfers differently.
We recommend printing your document on plain paper before printing
it on an iron-on transfer.
Banner paper Paper
From the list of Paper Sizes, select Banner or Banner A4.
Custom size
paper
Paper
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From the list of Paper Sizes, scroll to select Custom.
Enter the dimensions for your custom paper size.
Step 4: Print your document
1 From your application’s File menu, click Print.
2 From the Print dialog box, click OK or Print (depending on the
application).
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2
Maintaining your printer
Using the Control Program
The Control Program lets you monitor your printer and install
or replace print cartridges. To open the Control Program, from
the Start menu click:
1 Programs
.
2 Lexmark Z12 Series
.
3 Lexmark Z12 Control Program
.
Click the...
Cartridge tab to:
Status tab to:
• Install or replace a print cartridge.
• Align the print cartridge for best print quality.
• Clean the print nozzles.
• Monitor the status of your print job.
• Cancel your print job.
• Print a test page.
• View cartridge part numbers and order
• View your ink level.
supplies directly from Lexmark’s Web site.
About tab to
view printer
Options tab to
enable/disable
various printer
software
functions, such as
Sound Effects and
Buffer Mode.
software version
and copyright
information.
DOS Printing
tab to change
settings for DOS
printing.
Help button on any tab
in the Control Program
to access the printer
driver Help.
Note: You can also access the Control Program by double-
clicking the Lexmark Z12 Series printer icon on your desktop.
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7
Maintaining your printer
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Improving print quality
Installing or replacing your print cartridge
1
Make sure the Power light is On.
Power
light
Paper Feed
light
2
Raise the front cover. The print cartridge carrier moves to the
loading position unless the printer is busy.
Front cover
Print cartridge carrier
in the loading position
3
Remove the old print cartridge. Store it in the print cartridge
storage unit (see page 12) or dispose of it.
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4
Install the replacement cartridge:
a If you are installing a b Insert the print
c Push back firmly on
the cartridge until it
snaps securely into
place.
new cartridge,
cartridge into the
remove the sticker
and transparent tape
on the bottom of the
print cartridge.
print cartridge carrier.
Warning: DO
NOTtouchthe
gold area on
the print
cartridge.
5
6
Close the front cover.
From the Control Program’s Cartridge tab, select
Install/Change Cartridge. For help, see page 7.
7
Select the type of cartridge you installed and click OK.
8
If you installed a new cartridge, a dialog box displays. Follow
the instructions on the screen to complete cartridge
alignment. For help, see page 10.
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9
Maintainingyourprinter
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Aligning the print cartridge
1
2
Load plain paper in the printer.
From the Control Program’s Cartridge tab, select Align
Cartridge. For help, see page 7.
Your printer prints an alignment test page and a dialog box
displays. The test page that prints has a group of alignment
patterns. Each pattern has a number under it.
3
Find the number under the alignment pattern that comes closest
to forming a straight line.
In the example, pattern comes closest to forming a straight line.
3
4
5
In the dialog box, enter the number from the printed test page that
comes closest to forming a straight line.
Click OK
.
Cleaning print nozzles
1
2
Load plain paper in the printer.
From the Control Program’s Cartridge tab, select Clean Print
Nozzles. For help, see page 7.
If you have a black cartridge installed in your printer, the printer
prints a nozzle test pattern similar to the one shown:
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If you have a color cartridge installed in your printer, the
printer prints a nozzle test pattern similar to the one shown:
3
Compare the diagonal line above the printed bars to the
diagonal line below the printed bars. Look for a break in the
diagonal line above the printed bars. A broken line indicates
clogged nozzles.
Note: In the examples above, there are no broken lines,
indicating that the nozzles are not clogged.
•
If the bottom line has breaks, run the test up to two more
times. If the print quality is satisfactory after running the
test three times, the print nozzles are clean.
•
If the print quality is not satisfactory after running the test
three times, continue with the next section.
Wiping print nozzles
If print quality does not improve after cleaning the print
nozzles, you may need to wipe the print nozzles. Refer to the
“Troubleshooting: Print Quality” section of the printer driver
Help. For help accessing the printer driver Help, see page 7.
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11
Maintainingyourprinter
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Preserving print cartridges
To ensure the longest life from your print cartridge and optimum
performance from your printer:
•
Keep a new print cartridge in its packaging until you are ready
to install it.
•
Do not remove a print cartridge from the printer except to
replace, clean, or store it (see the following section). The print
cartridge does not print correctly if removed from the printer
and left exposed for an extended period of time.
Lexmark’s printer warranty does not cover repair of failures or
damage caused by a refilled cartridge. Lexmark does not
recommend use of refilled cartridges. Refilling cartridges can affect
print quality and cause damage to the printer. For best results, use
Lexmark supplies.
Storing an extra print cartridge
To install the cartridge storage unit and the extra cartridge:
1 Insert the tabs of the cartridge
storage unit into the slots as shown.
3 Insert the extra print cartridge into
the storage unit.
2 Snap the storage unit securely into 4 Push back firmly on the cartridge
place. until it snaps securely into place.
Print cartridge
storage unit
To remove a print cartridge from the storage unit:
1 Pull the print cartridge
handle toward you until
you hear a snap.
2
Pull the print cartridge
straight out of the storage
unit.
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3
category that describes your printing problem, and then read
Printer prints
slowly or
doesn’t print
(see page 14)
the buttons, lights, and locations of cable connections.
Paper misfeeds
or jams
When your printer has a problem, first make sure that:
(see page 16)
•
The power supply is plugged into the printer and a properly
grounded electrical outlet.
Documentprints
withmistakes or
poor quality
•
•
The printer cable is securely attached to your computer and
printer.
(see page 17)
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If you are using a parallel cable, make sure it is an IEEE
1284-compliant parallel cable that supports bidirectional
Problems with
transparencies
or envelopes
(see page 19)
If you are using Windows 98, your printer port is set to an
cable. To check your printer port and change it if necessary:
Error messages
and flashing
lights
1
From the File menu of your software application,
select Print (or Printer Setup
Check your printer port in the Where area.
If you need to change your printer port to a USB port,
uninstall and then reinstall the printer software. Follow
the instructions on page 21, making sure to click Next
on any screens.
)
.
2
3
(see page 20)
If you need to change your printer port to an LTPn port,
uninstall and then reinstall the printer software. Follow
the instructions on page 21, making sure to click
Cancel on any screens.
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13
Troubleshooting
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•
If you are using a parallel cable, make sure that two-way
communications is enabled in your printer software:
1
2
From the printer’s Control Program, click the Options tab.
Make sure Disable Printer to PC Communications is
not selected.
Printer prints slowly or doesn’t print
Your printer and your computer may not be able to communicate
properly.
The following events also indicate two-way communications
problems:
•
A message displays on your computer screen indicating your
printer cannot establish bidirectional communications with
your computer.
•
Error messages (such as Printer Offline) and job progress
Before proceeding, verify that:
•
The parallel or USB cable is securely attached to both the
printer and the computer.
•
Your printer port is set to an LPTn port if you are using a parallel
cable or to a USB port if you are using a USB cable. For help,
see page 13.
•
The printer is plugged in and turned On.
If you have a switch box or other device (such as a scanner or fax)
connected to the computer's parallel port, make sure it supports
bidirectional communication. You may need to disconnect your
printer from the switch box or other device and connect it directly
to your computer.
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Printer prints very slowly
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Close any open applications not in use.
Select a lower Print Quality setting in the Printer Properties.
For help, see page 4.
•
Consider purchasing more memory or increasing the
virtual memory for your computer.
Note: Photos or documents containing graphics may take
longer to print than regular text.
Printer ejects a blank page after appearing to print
Make sure:
•
You have removed the sticker and transparent tape on the
bottom of the print cartridge. For help, see page 9.
•
Your Lexmark printer is set as the default printer.
Printer is plugged in but doesn’t print, or you get a
Printer Offline message
Make sure:
•
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The printer is turned On, and the paper is loaded correctly.
The parallel or USB cable is completely plugged into the
printer.
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Your Lexmark printer is set as the default printer.
The printer is not being held or paused. To check the
printer status:
1
From the Printers folder, double-click the
Lexmark Z12 icon.
2
Click the Printer menu and make sure no check mark
appears next to the Pause Printing option.
Print a test page. If the test page prints, the printer is
functioning properly. Check your software application.
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Troubleshooting
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Test page does not print
Make sure:
•
Your print cartridge is installed properly. For help,
see page 8.
•
You are using the correct cable, and it is not damaged. If you
are using a parallel cable, make sure it is an IEEE 1284-
compliant parallel cable that supports bidirectional printing.
•
Your Lexmark printer is set as the default printer.
Paper misfeeds or jams
Paper misfeeds
Make sure:
•
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You are using a paper recommended for inkjet printers.
You do not force the paper down into the printer when you load
it. The top of the paper should line up with the paper size
indicators on the paper support.
•
You do not load too much paper in the sheet feeder. Depending
on the thickness of your paper, the sheet feeder can hold up to
100 sheets of paper.
•
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The paper guide is against the side of the paper and it does not
cause the paper to bow in the sheet feeder.
The printer is on a flat, level surface.
Printer does not feed envelopes
If regular paper feeds without problems, make sure:
•
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You are loading the envelopes correctly. For help, see page 2.
You are using an envelope size supported by your printer, and
it is selected in the Printer Properties.
•
Your software application is designed to print envelopes. Check
the user’s documentation that came with your application.
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Printer has a paper jam
Remove the paper from the sheet feeder. If the paper is lodged
too far into the printer and can’t be removed:
1
2
Press the Power button to turn the printer Off.
Pull firmly on the paper to remove it. If you can’t reach the
paper because it is too far into the printer, raise the front cover
and pull the paper out.
3
4
5
Close the front cover.
Press the Power button to turn the printer On
Resend your document to print.
.
Document prints with mistakes or poor quality
Vertical straight lines are not smooth
To improve the print quality of vertical straight lines in tables,
borders, and graphs:
•
Select a higher Print Quality setting in the Printer
Properties. For help, see page 4.
•
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Test the cartridge alignment. For help, see page 10.
Clean the print nozzles. For help, see page 10.
Colors on the printout are faded or differ from the
colors on the screen
•
ink differently and prints with slight color variations.
•
Your print cartridge may be low on ink. Check the ink level
graphic on the Cartridge tab of your printer’s Control
Program. For help, see page 7.
•
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Remove any extra devices such as a scanner, and connect
the printer to the parallel port.
Clean the print nozzles. For help, see page 10.
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Troubleshooting
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print (intermittent printing)
•
Make sure Enable Buffer Mode is selected on the Options
tab of the Control Program. For help, see page 7.
•
Select High 1200dpi Print Quality on the
Document/Quality tab in the Printer Properties. For help, see
page 4.
•
Your printer may have two-way communications problems. For
help, see page 14.
Print smears on the page
•
If the page is smeared by the next page exiting the printer,
remove the pages as they exit the printer and allow them to dry
before stacking.
•
Select a higher Print Quality setting in the Printer Properties. For
help, see page 4.
Print is too dark or smudged
Make sure:
•
•
You let the ink dry before handling the paper.
The Paper Type setting in the Printer Properties matches the
paper type loaded in the printer.
•
•
The paper is straight and unwrinkled.
The Print Quality setting is appropriate for the paper type. If you
are printing on regular paper, select the Normal 600dpi Print
Quality setting in the Printer Properties. For help, see page 4.
•
The print nozzles are clean. For help, see page 10.
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Characters are missing or unexpected
•
Make sure your Lexmark printer is selected as the default
printer.
•
Your printer may have two-way communication problems.
For help, see page 14.
The printer settings I selected changed
•
When you change printer settings from your application,
the settings apply only to the specific document you
opened with that application. To make the settings apply
to all documents, change the settings from Windows. See
page 4 for more information.
•
The settings in your software application may override the
Printer Properties settings. Check the documentation that
came with your application for more information.
Problems with transparencies or envelopes
Transparencies stick together
•
completely before stacking.
•
Transparencies contain white lines
•
Properties. For help, see page 4.
•
Your print nozzles may need cleaning. For help,
see page 10.
Printer does not feed envelopes
For help, see page 16.
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19
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Error messages and flashing lights
Paper Jam message
For help, see page 17.
Power
light
Paper
Feed light
Ink Low message
The print cartridge is running out of ink. Purchase a new print
cartridge. For help replacing your print cartridge, see page 8.
The Power light is On and the Paper Feed light is blinking
•
If the printer is out of paper:
1
2
Load paper.
Press the Paper Feed button.
•
If the printer has a paper jam, see page 17 for help.
The Power light blinks twice
The print cartridge carrier has stalled. Check your screen for any
error messages.
1
2
Turn the printer Off.
Wait a few seconds, and then turn the printer back On
.
If the printer has a paper jam, see page 17 for help.
Both the Power light and the Paper Feed light are On but
the printer is not printing
1
2
3
4
5
Press the Power button to turn the printer Off.
Unplug the power supply from the electrical outlet.
Make sure all cable connections are secure.
Plug the power supply back in.
Press the Power button to turn the printer back On
.
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Appendix
In this section, you can find
information about:
3
4
Insert the software CD.
from the World Wide Web at
Click Next or Finish on any
subsequent screens.
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•
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Installing printer software
Uninstalling printer software
Printing from DOS
Warranty
1
From Lexmark’s Web site,
select the appropriate driver
for your operating system.
The Lexmark Z12 software
installation screen appears.
2
3
Select Save to Disk.
5
Click Install Printer
Software.
Notices
Select a location on your hard
disk drive.
Safety
Windows 95/98 - parallel
cable
Printer parts
4
Double-click the executable
(.exe) file to open it.
1
2
Start Windows.
Installing printer
software
You can obtain the printer
software using:
The Win Self-Extractor
window opens.
Click Cancel on any screens
that appear.
5
Follow the set of instructions
on your screen.
3
4
When the desktop appears,
insert the software CD.
•
the compact disc (CD-ROM)
that came with your printer
Using diskettes
The Lexmark Z12 software
If your computer does not have a
CD-ROM drive, you can create
driver diskettes using a friend’s
computer or a computer at your
Lexmark dealer that has a
CD-ROM drive. You will need at
least three blank 3.5 inch
diskettes.
•
•
the World Wide Web
diskettes
Click Install Printer
Software.
If your printer software does not
install properly, a
communications error message
appears when you try to print.
You may need to uninstall, and
then reinstall the printer
Note: If the CD does not run
automatically when you insert it:
1
From the Start menu,
select Run.
To create diskettes of the printer
software:
2
In the command-line text
box, type the letter of
your CD-ROM drive,
followed by :\setup (for
example, d:\setup), and
then click OK.
software. For help, see page 22.
Using the CD-ROM
1
Insert the software CD into
the CD-ROM drive.
Follow the set of instructions
that corresponds to your
operating system and printer
cable (parallel or USB):
If the CD does not run
automatically:
Using the World Wide
Web
If your computer does not have a
CD-ROM drive, you can
a
From the Start menu,
select Run.
Windows 98 - USB cable
1
2
Start Windows.
Click Next when the first
screen appears.
download the printer software
•
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b
In the command-line text
box, type the letter of your
CD-ROM drive, followed by
:\setup (for example,
d:\setup), and then click
OK.
Uninstalling printer
software
If your printer software does not
install properly or your printer port
is not set to the correct port, you
may need to uninstall, and then
reinstall the printer software.
Statement of Limited
Warranty
Lexmark International,
Inc., Lexington, KY
This warranty applies to the United
States and Canada. For customers
outside the U.S. and Canada, refer
to the country-specific warranty
information that came with your
printer.
2
When the Lexmark Z12
software installation screen
appears, select Tools.
To uninstall the printer software:
1
From the Start menu, select
3
4
Select Create Diskettes.
Programs.
Follow the instructions on the
screen.
2
3
Lexmark Z12 Color
Jetprinter ™
This Statement of Limited
Select Lexmark Z12 Series
To install the printer software from
diskettes:
Uninstall.
Warranty applies to this product if
it was originally purchased for your
use, and not for resale, from
Lexmark or a Lexmark remarketer,
referred to in this statement as
“Remarketer.”
4
Follow the instructions on your
screen.
1
2
Start Windows.
Insert Setup Disk 1 into your
disk drive.
To reinstall the printer software,
follow the appropriate set of
instructions from “Installing printer
software” on page 21.
3
4
From the Start menu, select
Run.
In the command-line text box,
type the letter of your disk
drive, followed by :\setup (for
example, a:\setup), and then
click OK.
Warranty
Lexmark warrants that this
product:
Printing from DOS
To open your printer online Help
system and find information on
printing from DOS:
•
Is manufactured from new
parts, or new and serviceable
used parts, which perform like
new parts,
5
6
When prompted by the printer
software, insert the appropriate
disks into your disk drive and
click OK.
1
Open the Printer Properties (for
help, see page 4) or the Control
Program (for help, see page 7).
•
•
•
Is free from defects in material
and workmanship,
2
Click the Help button in the
lower-right corner of the
software screen.
Follow the instructions on the
screen.
Conforms to Lexmark’s official
published specifications, and
Ordering Diskettes
3
4
5
At the top of the Help screen,
click Help Contents.
Is in good working order.
If your computer does not have a
CD-ROM drive, and you do not
have access to either the World
Wide Web or a computer with a
CD-ROM drive, you can order
diskettes from our Customer
Support Center for a fee. Refer to
the printer registration information
for the telephone number in your
country.
If this product does not function as
warranted during the warranty
period, contact a Remarketer or
Lexmark for repair without charge.
Scroll down the screen to How
to....
From the How to... topics, click
Print from Windows and
DOS applications.
If this product is a feature or
option, this statement applies only
when that feature or option is used
with the product for which it was
designed. To obtain warranty
service, you may be required to
•
•
•
•
•
22
Appendix
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present the feature or option
with the product.
beyond repair. Also, such
product must be free of any legal
obligation or restrictions that
prevent its exchange.
•
•
Use of printing media outside
of Lexmark specifications
Use of other than Lexmark
supplies (such as toner
cartridges, inkjet cartridges,
and ribbons)
•
If you transfer this product to
another user, warranty
service under the terms of
this statement is available to
that user for the remainder of
the warranty period. You
should transfer proof of
original purchase and this
statement to that user.
Before you present this product
for warranty service, remove all
programs, data, and removable
storage media.
•
Use of other than Lexmark
product or component
ALL EXPRESS AND IMPLIED
WARRANTIES, INCLUDING
THE IMPLIED WARRANTIES
OF MERCHANTABILITY AND
FITNESS FOR A PARTICULAR
PURPOSE, ARE LIMITED IN
DURATION TO THE
WARRANTY PERIOD. NO
WARRANTIES, EXPRESS OR
IMPLIED, WILL APPLY AFTER
THIS PERIOD.
For further explanation of your
warranty alternatives and the
nearest Lexmark authorized
servicer in your area, please
contact Lexmark at 1-800-539-
6275, or on the World Wide
Warranty service
The warranty period is 12
months and starts on the date of
original purchase as shown on
the purchase receipt.
Free remote technical support is
provided for this product
throughout its warranty period.
For products no longer covered
by a Lexmark warranty, technical
support may only be available for
a fee.
To obtain warranty service you
may be required to present proof
of original purchase. Warranty
service will be provided at a
Remarketer or a Lexmark
designated location. You may be
required to deliver your product
to the Remarketer or Lexmark, or
ship it prepaid and suitably
packaged to a Lexmark
Limitation of liability
Your sole remedy under this
Statement of Limited Warranty is
set forth in this section. For any
claim concerning performance or
nonperformance of Lexmark or a
Remarketer for this product
under this Statement of Limited
Warranty, you may recover
actual damages up to the limit
set forth in the following
Extent of warranty
We do not warrant uninterrupted
or error-free operation of a
product.
designated location. You are
responsible for loss of, or
damage to, a product in transit
to the Remarketer or the
Warranty service does not
include repair of failures caused
by:
paragraph.
designated location.
•
•
•
Modification or attachments
Accidents or misuse
Lexmark's liability for actual
damages from any cause
When warranty service involves
the exchange of a product or
part, the item replaced becomes
the property of the Remarketer
or Lexmark. The replacement
may be a new or repaired item.
The replacement item assumes
the remaining warranty period of
the original product.
Unsuitable physical or
operating environment
whatsoever will be limited to the
greater of 1) $5,000 or 2) the
amount you paid for the product
that caused the damages. This
limitation of liability will not
apply to claims by you for bodily
injury or damage to real property
or tangible personal property for
which Lexmark is legally liable.
In no event will Lexmark be
liable for any lost profits, lost
savings, incidental damage, or
other economic consequential
•
•
•
Maintenance by anyone
other than Lexmark or a
Lexmark authorized servicer
Operation of a product
beyond the limit of its duty
cycle
Replacement is not available to
you if the product you present for
exchange is defaced, altered, in
need of a repair not included in
warranty service, or damaged
Failure to have installed a
maintenance kit as specified
(if applicable)
•
•
•
•
•
Appendix
23
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damages. This is true even if you
advise Lexmark or a Remarketer of
the possibility of such damages.
Lexmark is not liable for any claim
by you based on a third party
claim.
interference that may cause
undesired operation.
Note: To assure compliance with
FCC regulations on
electromagnetic interference for a
Class B computing device, use a
properly shielded and grounded
cable such as Lexmark part
number 1329605 for parallel
attach or 43H5856 for USB attach.
Use of a substitute cable not
properly shielded and grounded
may result in a violation of FCC
regulations.
The FCC Class B limits are
designed to provide reasonable
protection against harmful
interference in a residential
installation. This equipment
This limitation of remedies also
applies to any developer of
materials supplied to Lexmark.
Lexmark’s and the developer’s
limitations of remedies are not
cumulative. Such developer is an
intended beneficiary of this
limitation.
generates, uses and can radiate
radio frequency energy and, if not
installed and used in accordance
with the instructions, may cause
harmful interference to radio
communications. However, there is
no guarantee that interference will
not occur in a particular
installation. If this equipment does
cause harmful interference to radio
or television reception, which can
be determined by turning the
equipment off and on, the user is
encouraged to try to correct the
interference by one or more of the
following measures:
Any questions regarding this
compliance information statement
should be directed to:
Additional rights
Some states do not allow
Director of Lab Operations
Lexmark International, Inc.
740 West New Circle Road
Lexington, KY 40550
limitations on how long an implied
warranty lasts, or do not allow the
exclusion or limitation of incidental
or consequential damages. If such
laws apply, the limitations or
exclusions contained in this
(606) 232-3000
Industry Canada
Compliance Statement
This Class B digital apparatus
meets all requirements of the
Canadian Interference-Causing
Equipment Regulations.
statement may not apply to you.
•
Reorient or relocate the
receiving antenna.
This warranty gives you specific
legal rights. You may also have
other rights which vary from state
to state.
•
Increase the separation
between the equipment and
receiver.
•
•
Connect the equipment into an
outlet on a circuit different
from that to which the receiver
is connected.
Avis de conformité aux
normes d’Industrie
Canada
Cet appareil numérique de la
classe B respecte toutes les
exigences du Règlement sur le
matériel brouilleur du Canada.
Electronic emission
notices
Federal Communications
Commission (FCC)
Compliance Information
Statement
The Lexmark Z12 Color Jetprinter
has been tested and found to
comply with the limits for a Class B
digital device, pursuant to Part 15
of the FCC Rules. Operation is
subject to the following two
Consult your point of purchase
or service representative for
additional suggestions.
The manufacturer is not
European Community
(EC) Directives
Conformity
This product is in conformity with
the protection requirements of EC
Council directives 89/336/EEC and
73/23/EEC on the approximation
and harmonization of the laws of
the Member States relating to
responsible for any radio or
television interference caused by
using other than recommended
cables or by unauthorized changes
or modifications to this equipment.
Unauthorized changes or
modifications could void the user's
authority to operate this
equipment.
conditions: (1) this device may not
cause harmful interference, and (2)
this device must accept any
interference received, including
electromagnetic compatibility and
•
•
•
•
•
24
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safety of electrical equipment
designed for use within certain
voltage limits.
when they are not being used.
This feature will cut the energy
used by up to 50 percent.
Lexmark is proud to be a
A declaration of conformity with
the requirements of the Directive
has been signed by the Director
of Manufacturing and Technical
Support, Lexmark International,
S.A., Boigny, France.
participant in this program.
As an Energy Star Partner,
Lexmark International, Inc. has
determined that this product
meets the Energy Star guidelines
for energy efficiency.
This product satisfies the Class B
limits of EN 55022 and safety
requirements of EN 60950.
Power supply
If your power supply fails,
Japanese VCCI notice
replace it with the Lexmark
replacement part or other UL
LISTED Direct Plug-In Power Unit
marked “Class 2" and rated
30 V dc at 500 mA to 830 mA.
The United Kingdom
TelecommunicationsAct
1984
This apparatus is approved under
the approval number
NS/G/1234/J/100003 for the
indirect connections to the public
telecommunications systems in
the United Kingdom.
Safety information
• If your product is NOT
marked with this symbol
, it MUST be connected
to an electrical outlet that
is properly grounded.
• The power supply must be
connected to an electrical
outlet that is near the
product and easily accessi-
ble.
Energy Star
• Refer service or repairs,
other than those described
in the operating instruc-
tions, to a professional ser-
vice person.
• This product is designed,
tested and approved to
meet strict global safety
standards with the use of
specific Lexmark compo-
nents. The safety features
of some parts may not
always be obvious. Lex-
mark is not responsible for
the use of other replace-
ment parts.
The EPA ENERGY STAR
Computers program is a
partnership effort with computer
manufacturers to promote the
introduction of energy-efficient
products and to reduce air
pollution caused by power
generation.
Companies participating in this
program introduce personal
computers, printers, monitors, or
fax machines that power down
•
•
•
•
•
Appendix
25
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Printer parts
Paper Feed
button
Press to load
paper, eject
paper, or
continue
printing.
Paper support
Holds paper
upright in the
sheet feeder.
Power
button
Press to
turn the
printeron
or off.
Sheet feeder
Load paper here.
Front cover
Open to install a
print cartridge or
clear paper jams.
Lights
See page 20 for
more explanation.
Paper exit tray
Paper guide
Position next to
paperforproper
feeding.
Parallel cable
connector
Print cartridge
storage unit
Store the cartridge
(black or color) not
currently in use.
See page 12 for
help with
USB cable
connector
Power supply
connector
installation.
•
•
•
•
•
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Index
characters, missing or un-
Printer Offline 15
rectives Conformity notice
A
aligning
print cartridge 10
Control Program
10
opening 7
B
F
banding 18
banners
Commission (FCC) Compli-
loading 2, 3
printing 3
recommended paper 3
selecting in Printer Prop-
erties 3
tions 6
flashing lights
foils
See transparencies
front cover, locating 26
setting recommenda-
tions 6
D
bidirectional communica-
tions
diskettes, installing
DOS printing 7, 22
disabling 14
problems 14
blinking lights 20
buttons 26
greeting cards
tions 6
C
cards
loading 2
setting recommenda-
tions 6
24
identifying printer parts 26
improving print quality 8
index cards
Energy Star notice 25
envelopes
cartridge, print
aligning 10
cleaning nozzles 10
installing 8
loading 2
loading 2
setting recommenda-
tions 6
problems 16
setting recommenda-
tions 6
part numbers 1
replacing 8
storing 12
Industry Canada Compli-
ance Statement 24
error messages
Ink Low 20
•
•
•
•
•
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ink cartridge
postcards
N
See print cartridge
Ink Low message 20
installing
print cartridge 8
printer software 21
intermittent printing 18
internet printing
Web Smoothing 5
iron-on transfers
loading 2
notices
tions 6
Energy Star 25
European Community
Directives Conformity
24
power supply
power supply connector 26
print cartridge
aligning 10
Industry Canada Com-
pliance Statement 24
Japanese VCCI 25
power supply replace-
setting recommenda-
tions 6
installing 8
part numbers 1
replacing 8
J
Japanese VCCI notice 25
cleaning 10
storing 12
wiping nozzles 11
locating 26
L
lights
locating 26
Paper Feed 20
patterns 20
Power 20
loading
wiping 11
paper exit tray
banners 2, 3
custom size paper 2
envelopes 2
greeting cards 2
index cards 2
iron-on transfers 2
postcards 2
locating 26
different colors 17
missing colors 17
Paper Feed button 26
Paper Feed light 20
paper guide
too dark 18
transparencies 2
location of printer parts 26
locating 26
paper, loading 2
parallel cable
connection problems 13
part number 24
parallel cable connector
locating 26
installing 21
uninstalling 22
printer driver Help
accessing 5, 7
printer parts 26
Printer Properties
customizing 4
M
messages, error
Ink Low 20
Paper Jam 17
Printer Offline 15
part numbers
black cartridge 1
color cartridge 1
parallel cable 24
•
•
•
•
•
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opening
from an application
paper jam 16, 17
Paper Jam message 20
paper misfeeds 16
print quality 17
print smears 18
printer not printing 14,
20
Printer Offline message
printer software
slow printing 14, 15
two-way communica-
4
from Windows 4
setting recommenda-
tions 6
locating 26
tabs 5
printer software
Control Program 7
installing 21
ordering diskettes 22
Printer Properties 4
uninstalling 22
printing
banners 3, 6
custom size paper 6
envelopes 6
from DOS 22
from the internet 5
greeting cards 6
index cards 6
iron-on transfers 6
last page first 5
postcards 6
test page
alignment 10
does not print 16
nozzle test pattern
transparencies
loading 2
reverse page order 5
transparencies 6
using Web Smoothing 5
printing problems
See troubleshooting
problems 19
setting recommenda-
troubleshooting 13
R
replacing, print cartridge 8
reverse page order 5
uninstalling printer soft-
faded colors 17
United Kingdom Telecom-
S
munications Act 1984 25
USB cable connector
locating 26
safety information 25
setting recommendations
banner paper 6
cards 6
flashing lights 20
Ink Low message 20
intermittent printing 18
missing characters 19
missing colors 17
multiple sheets feeding
16
USB cable, part number 24
custom size paper 6
envelopes 6
greeting cards 6
index cards 6
•
•
•
•
•
•
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W
warranty statement 22
Web Smoothing 5
•
•
•
•
•
30
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