Quick Reference
January 2013
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Contents
3
Scanning to an FTP address........................................................................34
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Learning about the printer
4
Learning about the printer
Understanding the printer control panel
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@!.
ABC
JKL
TUV
DEF
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0
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GHI
MNO
WXYZ
#
PQRS
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Item
Description
1
2
Display
Keypad
View scanning, copying, faxing, and printing options as well as status and error messages.
Enter numbers, letters, or symbols on the display.
@!.
ABC
DEF
1
4
2
5
8
0
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GHI
JKL
MNO
6
TUV
WXYZ
#
PQRS
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Pause
Back
• Press
is represented by a comma (,).
• From the home screen, press
• The button functions only within the Fax menu or with fax functions. When outside of the Fax
menu, fax function, or home screen, pressing causes an error beep.
to cause a two- or three-second dial pause in a fax number. In the Fax To field, a Pause
to redial a fax number.
In the Copy menu, press
to delete the right-most digit of the value in the Copy Count. The default
value of 1 appears if the entire number is deleted by pressing numerous times.
In the Fax Destination List, press to delete the right-most digit of a number entered manually.
You can also press to delete an entire shortcut entry. Once an entire line is deleted, another press
of causes the cursor to move up one line.
IntheE-mail DestinationList, press to deletethecharactertotheleft of the cursor. If the character
is in a shortcut, then the shortcut is deleted.
5
6
USB port
Home
Insert a flash drive to send data to the printer or to scan a file to the flash drive.
Press
to return to the home screen.
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Learning about the printer
5
Item
7
Description
• Press
• From the home screen, press
Submit
to initiate the current job indicated on the display.
to start a copy job with the default settings.
• If pressed while a job is scanning, then the button has no effect.
8
9
Indicator light
• Off—The printer is off.
• Blinking green—The printer is warming up, processing data, or printing.
• Solid green—The printer is on, but idle.
• Blinking red—Operator intervention is needed.
Stop
Press
to stop all printer activity.
A list of options is offered once Stoppedappears on the display.
10 Sleep
Press to put printer into or out of Sleep Mode.
Understanding the home screen
When the printer is turned on, the display shows a basic screen, referred to as the home screen. Touch the home screen
buttons and icons to initiate an action such as copying, faxing, or scanning; to open the menu screen; or to respond to
messages.
Note: Your home screen, icons, and buttons may vary depending on your home screen customization settings,
administrative setup, and active embedded solutions.
Touch
Copy
E-mail
Fax
To
Access the Copy menus and make copies.
Access the E-mail menus and send e‑mails.
Access the Fax menus and send fax.
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Learning about the printer
6
Touch
To
Access the printer menus.
Note: These menus are available only when the printer is in the Readystate.
FTP
Access the File Transfer Protocol (FTP) menus and scan documents directly to an FTP server.
Status message bar
• Show the current printer status such as Readyor Busy.
• Show printer conditions such as Toner Lowor Cartridge Low.
• Show intervention messages so the printer can continue processing.
Status/Supplies
• Display a warning or error message whenever the printer requires intervention to continue
processing.
• Access the messages screen for more information on the message, and how to clear it.
USB or USB Thumbdrive View, select, print, scan, or e‑mail photos and documents from a flash drive.
Note: This button appears only when you return to the home screen while a memory card or
flash drive is connected to the printer.
Bookmarks
Held Jobs
Create, organize, and save a set of bookmarks (URL) into a tree view of folders and file links.
Note: The tree view supports only bookmarks created from this function, and not from any
other application.
Display all current held jobs.
Other buttons that may appear on the home screen:
Touch
To
Search held jobs
Search on any of the following items:
• User name for held or confidential print jobs
• Job names for held jobs, excluding confidential print jobs
• Profile names
• Bookmark container or print job names
• USB container or print job names for supported file types
Release Held Fax
Lock Device
Access the list of held faxes.
Note: This button appears only when there are held faxes with a
scheduled hold time previously set.
Open a password entry screen. Enter the correct password to lock the
printer control panel.
Note: This button appears only when the printer is unlocked and
password has been set.
Unlock Device
Open a password entry screen. Enter the correct password to unlock
the printer control panel.
Note: This button appears only when the printer is locked. The
printer control panel buttons and shortcuts cannot be used while
this appears.
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Learning about the printer
7
Touch
To
Cancel Jobs
Open the Cancel Jobs screen. The Cancel Jobs screen shows three
headings: Print, Fax, and Network.
The following options are available under the Print, Fax, and Network
headings:
• Print job
• Copy job
• Fax profile
• FTP
• E-mail send
Each heading has a list of jobs shown in a column under it which can
show only three jobs per screen. If more than three jobs exist in a
column, then an arrow appears enabling you to scroll through the jobs.
Change Language
LaunchtheChangeLanguagepop‑upwindowthatallowsyoutochange
the primary language of the printer.
Using the touch-screen buttons
Note: Your home screen, icons, and buttons may vary depending on your home screen customization settings and
administrative setup.
Sample touch screen
Touch
To
Submit
Submit changes made in the printer settings.
Sample Copy Print a sample copy.
Right arrow Scroll to the right.
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Learning about the printer
8
Touch
To
Left arrow
Scroll to the left.
Home
Return to the home screen.
Right increase Select a higher value.
Left decrease Select a lower value.
Exit
Exit from the current screen.
Tips
Open a context-sensitive Help dialog on the touch screen.
Other touch-screen buttons
Touch
To
Accept
Save a setting.
Cancel
Reset
• Cancel an action or a selection.
• Exit a screen and lets you return to the previous screen without saving changes.
Reset values on the screen.
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Learning about the printer
9
Touch
To
Radio button
Select or clear an item.
Features
Feature
Description
Menu trail line:
A menu trail line is located at the top of each menu screen. This feature shows the
path taken to arrive at the current menu.
Menus > Settings > Copy Settings >
Number of Copies
Touch any of the underlined words to return to that menu.
Number of Copies is not underlined since this is the current screen. If you touch an
underlined word on the Number of Copies screen before the Number of Copies is
set and saved, then the selection is not saved, and it does not become the default
setting.
Attendance message alert
Warning
If an attendance message affects a function, then this icon appears and the red
indicator light blinks.
If an error condition occurs, then this icon appears.
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Setting up and using the home screen applications
10
Setting up and using the home screen applications
Accessing the Embedded Web Server
The Embedded Web Server is the printer Web page that lets you view and remotely configure printer settings even
when you are not physically near the printer.
1 Obtain the printer IP address:
• From the printer control panel home screen
• From the TCP/IP section in the Network/Ports menu
• By printing a network setup page or menu settings page, and then finding the TCP/IP section
Note: An IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
2 Open a Web browser, and then type the printer IP address in the address field.
3 Press Enter.
Note: If you are using a proxy server, then temporarily disable it to load the Web page correctly.
Showing or hiding icons on the home screen
1 From the Embedded Web Server, click Settings > General Settings > Home screen customization.
A list of basic printer functions appears.
2 Select the check boxes to specify which icons appear on the printer home screen.
Cleared check box items are hidden.
3 Click Submit.
Setting up Forms and Favorites
Icon
Description
The application helps you simplify and streamline work processes by letting you quickly find and print
frequently used online forms directly from the home screen.
Note: The printer must have permission to access the network folder, FTP site, or Web site where the
bookmark is stored. From the computer where the bookmark is stored, use sharing, security, and
firewall settings to allow the printer at least a read access. For help, see the documentation that
came with your operating system.
1 Open a Web browser, and then type the printer IP address in the address field.
Note: View the printer IP address on the printer control panel home screen. The IP address appears as four sets
of numbers separated by periods, such as 123.123.123.123.
2 Click Settings > Device Solutions > Solutions (eSF) > Forms and Favorites.
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Setting up and using the home screen applications
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3 Define the bookmarks, and then customize the settings.
4 Click Apply.
To use the application, touch Forms and Favorites on the printer home screen, and then navigate through form
categories, or search for forms based on a form number, name, or description.
Setting up Scan to Network
Icon
Description
Theapplicationletsyoucapturea digital imageof ahard‑copydocumentand routeittoa sharednetwork
folder. You can define up to 30 unique folder destinations.
Notes:
• The printer must have permission to write to the destinations. From the computer where the
destination is specified, use sharing, security, and firewall settings to allow the printer at least a
write access. For help, see the documentation that came with your operating system.
• The Scan to Network icon appears only when one or more destinations are defined.
1 Open a Web browser, and then type the printer IP address in the address field.
Note: View the printer IP address on the printer control panel home screen. The IP address appears as four sets
of numbers separated by periods, such as 123.123.123.123.
2 Click Settings > Device Solutions > Solutions (eSF) > Scan to Network.
3 Specify the destinations, and then customize the settings.
4 Click Apply.
To use the application, touch Scan to Network on the printer home screen, and then follow the instructions on the
printer display.
Setting up My MFP
Icon
Description
The application lets you customize your touch‑screen settings and store those preferences in a flash
drive. Each time you want to copy, fax, or scan, insert the flash drive into the USB port of the printer. All
your personal preferences are automatically uploaded, including job settings, home screen preferences,
and address book.
Note: The icon appears only when a flash drive with My MFP settings is inserted into the USB port of
the printer.
To set up My MFP, insert a flash drive into the USB port of the printer, and then follow the instructions on the printer
display to run the setup wizard.
To use My MFP, insert the flash drive into the USB port of the printer when you want to copy, fax, or scan.
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Setting up and using the home screen applications
12
Understanding WS‑Scan
A WS‑Scan icon and its description
Icon
Description
The Web Services‑Scan application lets you scan documents at the network printer, and then send the
scanned image to your computer. WS‑Scan is a Microsoft application that is similar to Scan to Network,
but has the capability of sending the scanned image to a Windows‑based application. To learn more
about WS‑Scan, see the Microsoft documentation.
Note: The icon appears on the printer home screen only when there is a computer registered with the
network printer. The computer must have either Windows 8, Windows 7, or Windows Vista operating
system installed.
Setting up Remote Operator Panel
This application shows the printer control panel on your computer screen and lets you interact with the printer control
panel, even when you are not physically near the network printer. From your computer screen, you can view the printer
status, release held print jobs, create bookmarks, and do other print-related tasks you might normally do while standing
at the network printer.
1 Open a Web browser, and then type the printer IP address in the address field.
Note: View the printer IP address on the printer control panel home screen. The IP address appears as four sets
of numbers separated by periods, such as 123.123.123.123.
2 Click Settings > Device Solutions > Solutions (eSF) > Remote Operator Panel.
3 Select the Enabled check box, and then customize the settings.
4 Click Apply.
To use the application, from the Embedded Web Server, click Applications > Remote Operator Panel > Launch VNC
Applet.
Exporting and importing a configuration using the Embedded
Web Server
You can export configuration settings into a text file that can then be imported and used to apply the settings to one
or more additional printers.
Exporting a configuration
1 From the Embedded Web Server, click Settings or Configuration.
2 Click Device Solutions > Solutions (eSF), or click Embedded Solutions.
3 From Installed Solutions, click the name of the application you want to configure.
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Setting up and using the home screen applications
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4 Click Configure > Export.
5 Follow the instructions on the computer screen to save the configuration file, and then enter a unique file name or
use the default name.
Note: If a JVM Out of Memoryerror occurs, then repeat the export until the configuration file is saved.
Importing a configuration
1 From the Embedded Web Server, click Settings or Configuration.
2 Click Device Solutions > Solutions (eSF), or click Embedded Solutions.
3 From Installed Solutions, click the name of the application you want to configure.
4 Click Configure > Import.
5 Browse to the saved configuration file, and then load or preview it.
Note: If a timeout occurs and a blank screen appears, then refresh the browser, and then click Apply.
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Loading paper and specialty media
14
Loading paper and specialty media
This section explains how to use the 250-sheet tray, the manual feeder, an optional 550-sheet tray, and the 650-sheet
duo drawer with an integrated multipurpose feeder. It also includes information about paper orientation, setting the
Paper Size and Paper Type, and linking and unlinking trays.
Setting the paper size and type
The Paper Size setting for the multipurpose feeder must be set manually from the Paper Size menu. The Paper Type
setting must be set manually for all trays that do not contain plain paper.
From the home screen navigate to:
> Paper Menu > Paper Size/Type > select a tray > select the paper size or type > Submit
Configuring Universal paper settings
The Universal Paper Size is a user‑defined setting that lets you print on paper sizes that are not preset in the printer
menus. Set the Paper Size for the specified tray to Universal when the size you want is not available from the Paper
Size menu. Then, specify all of the following Universal size settings for your paper:
• Units of Measure
• Portrait Width
• Portrait Height
Note: The smallest supported Universal size is 76 x 127 mm (3 x 5 in.); the largest size is 216 x 356 mm (8.5 x 14 in.).
1 From the home screen, navigate to:
> Paper Menu > Universal Setup > Units of Measure > select a unit of measure
2 Touch Portrait Width or Portrait Height > select the width or height > Submit.
Loading the standard 250‑sheet tray and optional 550‑sheet
tray
The printer has one standard 250-sheet tray (Tray 1) with an attached manual feeder. The 250-sheet tray, the 650-
sheet duo drawer, and the optional 550-sheet tray support the same paper sizes and types and are loaded in the same
way.
Note: Some printer models may not support the optional 550‑sheet tray.
CAUTION—POTENTIAL INJURY: To reduce the risk of equipment instability, load each paper drawer or tray
separately. Keep all other drawers or trays closed until needed.
1 Pull the tray out.
Note: Do not remove trays while a job is printing or while Busyappears on the display. Doing so may cause a
jam.
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Loading paper and specialty media
15
2 Squeeze the length guide tab, and then slide the guide to the correct position for the paper size being loaded.
Note: Use the size indicators on the bottom of the tray to help position the guide.
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Loading paper and specialty media
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3 If the paper is longer than letter‑size paper, then push the green tab at the back of the tray to extend it.
4 Flex the sheets back and forth to loosen them. Do not fold or crease the paper. Straighten the edges on a level
surface.
5 Load the paper stack with the recommended print side faceup.
6 Make sure the paper guides are secure against the edges of the paper.
Note: Make sure the side guides are placed tightly against the edges of the paper so that the image is registered
properly on the page.
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Loading paper and specialty media
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7 Insert the tray.
8 If a different type or size of paper was loaded than the type or size previously loaded in the tray, then change the
Paper Type or Paper Size setting for the tray from the printer control panel.
Note: Mixing paper sizes or types in a paper tray may cause jams.
Loading the 650‑sheet duo drawer
The 650‑sheet duo drawer (Tray 2) consists of a 550‑sheet tray and an integrated 100‑sheet multipurpose feeder. The
drawer is loaded in the same way as the 250‑sheet tray and the optional 550‑sheet tray, and supports the same paper
types and sizes. The only differences are the look of the guide tabs and the location of the paper size indicators.
CAUTION—POTENTIAL INJURY: To reduce the risk of equipment instability, load each paper drawer or tray
separately. Keep all other drawers or trays closed until needed.
1
2
3
1
2
3
Length guide tabs
Size indicators
Width guide tabs
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Loading paper and specialty media
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Loading the multipurpose feeder
1 Push the multipurpose feeder latch to the left.
2 Open the multipurpose feeder.
3 Grasp the extension, and pull it straight out until it is fully extended.
4 Prepare the paper for loading.
• Flex sheets of paper back and forth to loosen them. Do not fold or crease the paper. Straighten the edges on a
level surface.
• Hold transparencies by the edges. Straighten the edges on a level surface.
Note: Avoid touching the print side of transparencies. Be careful not to scratch them.
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Loading paper and specialty media
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• Flex a stack of envelopes back and forth to loosen them. Straighten the edges on a level surface.
Warning—Potential Damage: Never use envelopes with stamps, clasps, snaps, windows, coated linings, or
self‑stick adhesives. These envelopes may severely damage the printer.
5 Locate the stack height limiter and tab.
Note: Do not exceed the maximum stack height by forcing paper under the stack height limiter.
2
1
4
3
1
2
3
4
Tab
Stack height limiter
Width guide
Size indicators
6 Load the paper, and then adjust the width guide to lightly touch the edge of the paper stack.
• Load paper, card stock, and transparencies with the recommended print side facedown and the top edge
entering first.
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Loading paper and specialty media
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• Load envelopes with the flap side up.
Notes:
• Do not load or close the multipurpose feeder while a job is printing.
• Load only one size and type of paper at a time.
7 Make sure the paper is as far into the multipurpose feeder as it will go with very gentle pushing. Paper should lie
flat in the multipurpose feeder. Make sure the paper fits loosely in the multipurpose feeder and is not bent or
wrinkled.
8 From the printer control panel, set the Paper Size and Paper Type.
Loading the manual feeder
The standard 250‑sheet tray has an integrated manual feeder that can be used to print on different types of media one
sheet at a time.
1 Send a manual print job.
For Windows users
a With a document open, click File > Print.
b Click Properties, Preferences, Options, or Setup.
c Navigate to:
Paper tab > Paper type > Manual Paper > OK > OK
For Macintosh users
a With a document open, choose File > Print.
b From the Copies & Pages or General pop-up menu, choose Manual Paper.
c Click OK or Print.
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Loading paper and specialty media
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2 When Load Single Sheet Feeder with [paper type] [paper size]appears, load the sheet
facedown into the manual feeder. Load envelopes on the left side of the feeder with the flap side up.
Note: Align the long edge of the sheet so that it is flush with the right side of the manual feeder.
3 Adjust the width guides until they lightly touch the sheet. Do not force the width guides against the sheet. Doing
so may damage the sheet.
4 Push the sheet in until it stops. The printer pulls it in farther.
Note: To achieve the best possible print quality, use only high‑quality media designed for laser printers.
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Loading paper and specialty media
22
Linking and unlinking trays
Linking trays
Tray linking is useful for large print jobs or multiple copies. When one linked tray is empty, paper feeds from the next
linked tray. When the Paper Size and Paper Type settings are the same for any trays, the trays are automatically linked.
The Paper Size setting for all trays must be set manually from the Paper Size menu. The Paper Type setting must be set
for all trays from the Paper Type menu. The Paper Type menu and the Paper Size menu are both available from the
Paper Size/Type menu.
Unlinking trays
Change one of the following tray settings:
• Paper Type
Paper Type names describe the paper characteristics. If the name that best describes your paper is used by linked
trays, then assign a different Paper Type name to the tray, such as Custom Type [x], or define your own custom
name.
• Paper Size
Paper Size settings must be set manually from the Paper Size menu.
Note: Trays that do not have the same settings as any other tray are not linked.
Warning—Potential Damage: Do not assign a Paper Type name that does not accurately describe the type of paper
loaded in a tray. The temperature of the fuser varies according to the specified Paper Type. Prints may not be
properly processed if an inaccurate Paper Type is selected.
Creating a custom name for a paper type
If the printer is on a network, you can use the Embedded Web Server to define a name other than Custom Type [x] for
each of the custom paper types loaded into the printer.
1 Type the printer IP address into the address field of your Web browser.
Note: If you do not know the IP address of the printer, then you can:
• View the IP address on the printer control panel in the TCP/IP section under the Networks/Ports menu.
• Print a network setup page or the menu settings pages and locate the IP address in the TCP/IP section.
2 Click Settings > Paper Menu > Custom Name > type a name > Submit.
Note: This custom name will replace the Custom Type [x] name under the Custom Types and Paper Size and
Type menus.
3 Click Custom Types > select a paper type > Submit.
Assigning a custom paper type name
Assign a custom paper type name to a tray when linking or unlinking trays.
From the home screen, navigate to:
> Paper Menu > Paper Size/Type > select a custom paper type name > select a tray > Submit
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Loading paper and specialty media
23
Configuring a custom name
If the printer is on a network, then you can use the Embedded Web Server to define a name other than Custom Type [x]
for each of the custom paper types loaded into the printer.
1 Type the printer IP address in the address field of your Web browser.
Note: If you do not know the IP address of the printer, then you can:
• View the IP address on the printer control panel in the TCP/IP section under the Networks/Ports menu.
• Print a network setup page or the menu settings pages and locate the IP address in the TCP/IP section.
2 Click Settings > Paper Menu > Custom Types > select the custom name you want to configure > select a paper or
specialty media type > Submit.
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Printing
24
Printing
Printing a document
Printing a document
1 From the printer control panel Paper menu, set the Paper Type and Paper Size to match the loaded paper.
2 Send the print job:
For Windows users
a With a document open, click File > Print.
b Click Properties, Preferences, Options, or Setup.
c Adjust settings as necessary.
d Click OK > Print.
For Macintosh users
a Customize the settings as needed in the Page Setup dialog:
1 With a document open, choose File > Page Setup.
2 Choose a paper size or create a custom size to match the loaded paper.
3 Click OK.
b Customize the settings as needed in the Print dialog:
1 With a document open, choose File > Print.
If necessary, click the disclosure triangle to see more options.
2 From the Print dialog and pop‑up menus, adjust the settings as needed.
Note: To print on a specific paper type, adjust the paper type setting to match the loaded paper, or
select the appropriate tray or feeder.
3 Click Print.
Adjusting toner darkness
1 Type the printer IP address into the address field of your Web browser.
If you do not know the IP address of the printer, you can:
• View the IP address on the printer control panel in the TCP/IP section under the Networks/Ports menu.
• Print a network setup page or the menu settings pages and locate the IP address in the TCP/IP section.
2 Click Settings > Print Settings > Quality Menu > Toner Darkness.
3 Adjust the toner darkness setting.
4 Click Submit.
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Printing
25
Printing from a flash drive
Printing from a flash drive
Notes:
• Before printing an encrypted PDF file, enter the file password from the printer control panel.
• You cannot print files for which you do not have printing permissions.
1 Insert a flash drive into the USB port.
Notes:
• If you insert the flash drive when the printer requires attention, such as when a jam has occurred, then the
printer ignores the flash drive.
• If you insert the flash drive while the printer is processing other print jobs, then Busyappears. After these
print jobs are processed, you may need to view the held jobs list to print documents from the flash drive.
Warning—Potential Damage: Do not touch the USB cable, any network adapter, any connector, the memory
device, or the printer in the areas shown while actively printing, reading, or writing from the memory device. A
loss of data can occur.
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Printing
26
2 From the printer control panel, touch the document you want to print.
3 Touch the arrows to increase the number of copies to print, and then touch Print.
Notes:
• Do not remove the flash drive from the USB port until the document has finished printing.
• If you leave the flash drive in the printer after leaving the initial USB menu screen, then you can still print
files from the flash drive as held jobs.
Canceling a print job
Canceling a print job from the printer control panel
1 From the printer control panel, touch Cancel Job or press
2 Touch the print job you want to cancel, and then touch Delete Selected Jobs.
Note: If you press on the keypad, then touch Resume to return to the home screen.
on the keypad.
Canceling a print job from the computer
For Windows users
1 Open the printers folder.
In Windows 8
From the Search charm, type run, and then navigate to:
Apps list > Run > type control printers> OK
In Windows 7 or earlier
a Click
or click Start, and then click Run.
b In the Start Search or Run dialog, type control printers.
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Printing
27
c Press Enter, or click OK.
2 Double‑click the printer icon.
3 Select the print job you want to cancel.
4 Click Delete.
For Macintosh users
1 From the Apple menu, navigate to either of the following:
• System Preferences > Print & Scan > select your printer > Open Print Queue
• System Preferences > Print & Fax > select your printer > Open Print Queue
2 From the printer window, select the print job you want to cancel, and then delete it.
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Copying
28
Copying
Making copies
Making a quick copy
1 Load an original document faceup, short edge first into the ADF or facedown on the scanner glass.
Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine
clippings) into the ADF. Place these items on the scanner glass.
2 Adjust the paper guides when loading a document into the ADF.
Note: Make sure the size of the original document and the copy paper size are the same. Failure to set the
proper size may result to a cropped image.
3 From the printer control panel, press
to start copying.
Copying using the ADF
1 Load an original document faceup, short edge first into the ADF.
Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine
clippings) into the ADF. Place these items on the scanner glass.
2 Adjust the paper guides.
3 From the home screen, navigate to:
Copy > change the copy settings > Copy It
Copying using the scanner glass
1 Place an original document facedown on the scanner glass in the upper left corner.
2 From the home screen, navigate to:
Copy > change the copy settings > Copy It
3 If you have more pages to scan, then place the next document on the scanner glass, and then touch Scan the Next
Page.
4 Touch Finish the Job to return to the home screen.
Canceling a copy job
Canceling a copy job while the document is in the ADF
When the ADF begins processing a document, the scanning screen appears. To cancel the copy job, touch Cancel Job
on the touch screen.
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Copying
29
A “Canceling scan job” screen appears. The ADF clears all pages in the ADF and cancels the job.
Canceling a copy job while copying pages using the scanner glass
Touch Cancel Job on the touch screen.
A “Canceling scan job” screen appears. Once the job is canceled, the copy screen appears.
Canceling a copy job while pages are being printed
1 From the printer control panel, touch Cancel Job or press
on the keypad.
2 Touch the job you want to cancel, and then touch Delete Selected Jobs.
Note: If you press
on the keypad, then touch Resume to return to the home screen.
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E-mailing
30
E-mailing
Getting ready to e-mail
Setting up the e-mail function
1 Type the printer IP address into the address field of your Web browser.
If you do not know the IP address of the printer, you can:
• View the IP address on the printer control panel in the TCP/IP section under the Networks/Ports menu.
• Print a network setup page or the menu settings pages and locate the IP address in the TCP/IP section.
2 Click Settings.
3 Under Default Settings, click E-mail/FTP Settings.
4 Click E-mail Settings > Setup E-mail Server.
5 Fill in the fields with the appropriate information.
6 Click Submit.
Configuring e‑mail settings
1 Type the printer IP address into the address field of your Web browser.
If you do not know the IP address of the printer, you can:
• View the IP address on the printer control panel in the TCP/IP section under the Networks/Ports menu.
• Print a network setup page or the menu settings pages and locate the IP address in the TCP/IP section.
2 Click Settings > E-mail/FTP Settings > E-mail Settings.
3 Fill in the fields with the appropriate information.
4 Click Submit.
Creating an e-mail shortcut
Creating an e-mail shortcut using the Embedded Web Server
1 Type the printer IP address into the address field of your Web browser.
If you do not know the IP address of the printer, you can:
• View the IP address on the printer control panel in the TCP/IP section under the Networks/Ports menu.
• Print a network setup page or the menu settings pages and locate the IP address in the TCP/IP section.
2 Click Settings.
3 Under Other Settings, click Manage Shortcuts > E-mail Shortcut Setup.
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E-mailing
31
4 Type a unique name for the recipient, and then enter the e-mail address.
Note: If you are entering multiple addresses, then separate each address with a comma (,).
5 Select the scan settings (Format, Content, Color, and Resolution).
6 Enter a shortcut number, and then click Add.
If you enter a number that is already in use, then you are prompted to select another number.
Creating an e-mail shortcut using the touch screen
1 From the home screen, navigate to:
E-mail > Recipient > type an e‑mail address
To create a group of recipients, touch Next address, and then type the next recipient’s e-mail address.
2 Touch
.
3 Type a unique name for the shortcut, and then touch Done.
4 Verify that the shortcut name and number are correct, and then touch OK.
If the name or number is incorrect, then touch Cancel, and then reenter the information.
Canceling an e-mail
• When using the ADF, touch Cancel Job while Scanning…appears.
• When using the scanner glass, touch Cancel Job while Scanning…appears or while Scan the Next Page/
Finish the Jobappears.
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Faxing
32
Faxing
Sending a fax
Sending a fax using the touch screen
1 Load an original document faceup, short edge first into the ADF or facedown on the scanner glass.
Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine
clippings) into the ADF. Place these items on the scanner glass.
2 If you are loading a document into the ADF, then adjust the paper guides.
3 From the home screen, touch Fax.
4 Enter the fax number or a shortcut using the touch screen or keypad.
To add recipients, touch Next Number and then enter the recipient's telephone number or shortcut number, or
search the address book.
Note: To place a dial pause within a fax number, press . The dial pause appears as a comma in the “Fax to”
box. Use this feature if you need to dial an outside line first.
5 Touch Fax It.
Sending a fax using the computer
The printer driver fax option lets you send a print job to the printer, which sends the job as a fax. The fax option works
as a normal fax machine, but is controlled through the printer driver instead of the printer control panel.
1 With a document open, click File > Print.
2 Select the printer, and then click Properties, Preferences, Options, or Setup.
3 Navigate to:
Fax tab > Enable fax
4 Enter the recipient fax number or numbers in the “Fax number(s)” field.
Note: Fax numbers can be entered manually or by using the Phone Book feature
5 If necessary, enter a prefix in the “Dialing prefix” field.
6 Select the appropriate paper size and page orientation.
7 If you want to include a cover page with the fax, then select Include cover page with fax, and then enter the
appropriate information.
8 Click OK.
Notes:
• The Fax option is available for use only with the PostScript driver or the Universal Fax Driver. For information on
installing these drivers, see the Software and Documentation CD.
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Faxing
33
• The Fax option must be configured and enabled in the PostScript driver under the Configuration tab before it
can be used.
• If the Always display settings prior to faxing check box is selected, then you are prompted to verify the
recipient information before the fax is sent. If this check box is cleared, then the queued document is sent
automatically as a fax when you click OK on the Fax tab.
Creating shortcuts
Creating a fax destination shortcut using the Embedded Web Server
Instead of entering the entire phone number of a fax recipient on the printer control panel each time you want to send
a fax, you can create a permanent fax destination and assign a shortcut number. A shortcut can be created to a single
fax number or a group of fax numbers.
1 Type the printer IP address into the address field of your Web browser.
If you do not know the IP address of the printer, you can:
• View the IP address on the printer control panel in the TCP/IP section under the Networks/Ports menu.
• Print a network setup page or the menu settings pages and locate the IP address in the TCP/IP section.
2 Click Settings > Manage Shortcuts > Fax Shortcut Setup.
Note: A password may be required. If you do not have an ID and password, get one from your system support
person.
3 Type a unique name for the shortcut, and then enter the fax number.
To create a multiple‑number shortcut, enter the fax numbers for the group.
Note: Separate each fax number in the group with a semicolon (;).
4 Assign a shortcut number.
If you enter a number that is already in use, then you are prompted to select another number.
5 Click Add.
Creating a fax destination shortcut using the touch screen
1 Load an original document faceup, short edge first into the ADF or facedown on the scanner glass.
Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine
clippings) into the ADF. Place these items on the scanner glass.
2 If you are loading a document into the ADF, then adjust the paper guides.
3 From the home screen, navigate to:
Fax > enter the fax number
To create a group of fax numbers, touch Next number, and then enter the next fax number.
4 Navigate to:
> enter a name for the shortcut > Done > OK > Fax It
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Scanning to an FTP address
34
Scanning to an FTP address
Scanning to an FTP address
Scanning to an FTP address using the touch screen
1 Load an original document faceup, short edge first into the ADF or facedown on the scanner glass.
Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine
clippings) into the ADF. Place these items on the scanner glass.
2 If you are loading a document into the ADF, then adjust the paper guides.
3 From the home screen, navigate to:
FTP > FTP > type the FTP address > Send It
Scanning to an FTP address using a shortcut number
1 Load an original document faceup, short edge first into the ADF or facedown on the scanner glass.
Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine
clippings) into the ADF. Place these items on the scanner glass.
2 If you are loading a document into the ADF, then adjust the paper guides.
#
3 Press
, and then enter the FTP shortcut number.
4 Touch Send It.
Scanning to an FTP address using the address book
1 Load an original document faceup, short edge first into the ADF or facedown on the scanner glass.
Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine
clippings) into the ADF. Place these items on the scanner glass.
2 If you are loading a document into the ADF, adjust the paper guides.
3 From the home screen, navigate to:
FTP > FTP >
> enter the name of recipient > Browse shortcuts > name of recipient > Search
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Scanning to a computer or flash drive
35
Scanning to a computer or flash drive
Scanning to a computer
1 Type the printer IP address into the address field of your Web browser.
If you do not know the IP address of the printer, you can:
• View the IP address on the printer control panel in the TCP/IP section under the Networks/Ports menu.
• Print a network setup page or the menu settings pages and locate the IP address in the TCP/IP section.
2 Click Scan Profile > Create.
3 Select your scan settings, and then click Next.
4 Select a location on your computer where you want to save the scanned output file.
5 Enter a scan name.
The scan name is the name that appears in the Scan Profile list on the display.
6 Click Submit.
7 Review the instructions on the Scan Profile screen.
A shortcut number was automatically assigned when you clicked Submit. You can use this shortcut number when
you are ready to scan your documents.
a Load an original document faceup, short edge first into the ADF or facedown on the scanner glass.
Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as
magazine clippings) into the ADF. Place these items on the scanner glass.
b If you are loading a document into the ADF, then adjust the paper guides.
#
c Press
, and then enter the shortcut number using the keypad, or touch Held Jobs on the home screen, and
then touch Profiles.
d After entering the shortcut number, the scanner scans and sends the document to the directory or program
you specified. If you touched Profiles on the home screen, then locate your shortcut on the list.
8 Return to the computer to view the file.
The output file is saved in the location or launched in the program you specified.
Scanning to a flash drive
1 Load an original document faceup, short edge first into the ADF or facedown on the scanner glass.
Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine
clippings) into the ADF. Place these items on the scanner glass.
2 If you are loading a document into the ADF, then adjust the paper guides.
3 Insert the flash drive into the USB port on the front of the printer.
The USB Drive home screen appears.
4 Select the destination folder, and then touch Scan to USB drive.
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Scanning to a computer or flash drive
36
5 Adjust the scan settings.
6 Touch Scan It.
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Clearing jams
37
Clearing jams
By carefully selecting paper and loading it properly, you can avoid most jams. If jams do occur, follow the steps outlined
in this section.
To clear a jam message and resume printing, clear the entire paper path, and then touch Continue. If Jam Recovery is
set to On, then the printer prints a new copy of the page that jammed. If Jam Recovery is set to Auto, then the printer
reprints the jammed page if enough printer memory is available.
Avoiding jams
Paper tray recommendations
• Make sure the paper lies flat in the tray.
• Do not remove a tray while the printer is printing.
• Do not load a tray while the printer is printing. Load it prior to printing, or wait for a prompt to load it.
• Do not load too much paper. Make sure the stack height does not exceed the indicated maximum height.
• Make sure the guides in the tray or the multipurpose feeder are properly positioned and are not pressing too tightly
against the paper or envelopes.
• Push the tray in firmly after loading paper.
Paper recommendations
• Use only recommended paper or specialty media.
• Do not load wrinkled, creased, damp, bent, or curled paper.
• Flex and straighten paper before loading it.
• Do not use paper that has been cut or trimmed by hand.
• Do not mix paper sizes, weights, or types in the same stack.
• Make sure all sizes and types are set correctly in the printer control panel menus.
• Store paper per manufacturer recommendations.
Understanding jam numbers and locations
When a jam occurs, a message indicating the jam location appears. The following illustration and table list the paper
jams that can occur and the location of each jam. Open doors and covers, and remove trays to access jam locations.
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Clearing jams
38
9
3
K
M
C
2
Y
4
5
1
6
8
7
Jam
Jam location
Instructions
number
1
200, 241 In the standard
1 Open the front door. Inspect the area behind the front door, and then
250‑sheet tray and
remove any jams.
manual feeder (Tray 1)
Under the fuser
In the fuser
2 Open the fuser cover. Inspect the area under the cover, and then remove
any jams.
2
3
4
5
201
202
230
235
3 Close the front door.
4 Pull Tray 1 out. Inspect the tray area, and then remove any jams.
5 Verify that the paper is loaded correctly.
6 Reinsert Tray 1.
In the duplex
In the duplex
Note: This jam number
indicates that the
paper being used for a
duplex print job is not
supported.
6
7
242
243
In the 650‑sheet tray
1 Pull the 650-sheet tray out, and then remove any jams.
2 Reinsert the tray.
In the 550‑sheet duo
1 Pull the 550-sheet tray out, and then remove any jams.
2 Reinsert the tray.
tray
Note: This jam number
appears only in
C546dtn printer
models.
8
9
250
In the multipurpose
feeder
1 Press the latch to the left to release the multipurpose feeder.
2 Inspect the multipurpose feeder, and then remove any jams.
3 Close the multipurpose feeder.
Note: You may need to open the 650‑sheet duo tray to remove jammed
pages behind the multipurpose feeder.
290–294 In the ADF
Open the ADF cover, and then remove the jam.
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Clearing jams
39
200 paper jam
1 Grasp the handle, and pull the standard 250-sheet tray (Tray 1) and manual feeder out.
2 Grasp the jammed paper on each side, and then gently pull it out.
Note: Make sure all paper fragments are removed.
3 Insert the tray.
4 From the printer control panel, touch Continue, jam cleared.
201 paper jam
1 Grasp the front door at the side handholds, and then pull it toward you to open it.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot
component, allow the surface to cool before touching.
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Clearing jams
40
2 Grasp the jammed paper on each side, and then gently pull it out.
Notes:
• Make sure all paper fragments are removed.
• There may be a second sheet jammed if 200.xx Paper Jamand 202.xx Paper Jamappear.
3 Close the front door.
4 From the printer control panel, touch Continue, jam cleared.
202 paper jam
1 Grasp the front door at the side handholds, and then pull it toward you to open it.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot
component, allow the surface to cool before touching.
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Clearing jams
41
2 Grasp the green lever, and then pull the fuser cover toward you.
3 Hold the fuser cover down, and then remove the jammed paper.
Note: Make sure all paper fragments are removed.
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Clearing jams
42
The fuser cover closes when released.
4 Close the front door.
5 From the printer control panel, touch Continue, jam cleared.
230 paper jam
1 Grasp the front door at the side handholds, and then pull it toward you to open it.
2 Grasp the jammed paper, and then gently pull it out.
Note: Make sure all paper fragments are removed.
3 From the printer control panel, touch Continue, jam cleared.
235 paper jam
This jam occurs when the paper is too short for the duplex unit.
1 Grasp the front door at the side handholds, and then pull it toward you to open it.
2 Grasp the jammed paper on each side, and then gently pull it out.
Note: Make sure all paper fragments are removed.
3 Load the tray with the correct paper size (A4, letter, legal, or folio).
Note: When loading, flex the sheets back and forth to loosen them. Do not fold or crease the paper. Straighten
the edges on a level surface.
4 Insert the tray.
5 Close the front door.
6 From the printer control panel, touch Continue, jam cleared.
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Clearing jams
43
24x paper jam
241 paper jam
1 Grasp the handle, and then pull the standard 250-sheet tray (Tray 1).
2 Firmly grasp the jammed paper on each side, and then gently pull it out.
Note: Make sure all paper fragments are removed.
3 Insert the tray.
4 From the printer control panel, touch Continue, jam cleared.
242 paper jam
1 Grasp the optional 650-sheet tray handle, and then pull the tray out.
Note: The optional 650-sheet tray is supported only in select printer models.
2 Firmly grasp the jammed paper, and then gently pull it out.
Note: Make sure all paper fragments are removed.
3 Insert the tray.
4 From the printer control panel, touch Continue, jam cleared.
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Clearing jams
44
243 paper jam
1 Grasp the optional 550-sheet tray handle, and then pull the tray out.
Note: The optional 550-sheet tray is supported only in select printer models.
2 Firmly grasp the jammed paper, and then gently pull it out.
Note: Make sure all paper fragments are removed.
3 Insert the tray.
4 From the printer control panel, touch Continue, jam cleared.
250 paper jam
1 Remove all paper from the multipurpose feeder.
2 Push the lever in the multipurpose feeder to access the jammed paper.
3 Firmly grasp the jammed paper on each side, and then gently pull it out.
Note: Make sure all paper fragments are removed.
4 From the printer control panel, touch Continue, jam cleared.
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Clearing jams
45
290–294 paper jams
1 Remove all original documents from the ADF.
2 Open the ADF cover, firmly grasp any jammed paper, and then gently pull it out. Remove the pick arm assembly to
remove hard‑to‑reach jammed paper.
3 Close the ADF cover.
4 Open the scanner cover, firmly grasp any jammed paper, and then gently pull it out.
Note: Make sure all paper fragments are removed.
5 Close the scanner cover.
6 From the printer control panel, touch Continue, jam cleared.
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