S410 Series Quick Reference Guide
October 2012
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Contents
3
Making copies.....................................................................................................................25
Making a two‑sided (duplex) copy automatically...............................................................25
Canceling copy jobs............................................................................................................26
Contents
Important safety information.........................................................2
Scanning.......................................................................................27
Tips for scanning.................................................................................................................27
Scanning to a local computer.............................................................................................27
Scanning to a flash drive or memory card..........................................................................27
Scanning directly to e‑mail using the printer software......................................................27
Scanning to a PDF...............................................................................................................28
Canceling scan jobs.............................................................................................................28
About your printer..........................................................................5
Finding information about the printer.................................................................................5
Minimizing your printer's environmental impact.................................................................5
Printer models......................................................................................................................5
Printer features....................................................................................................................6
Setting up the printer...........................................................................................................6
Understanding the parts of the printer..............................................................................13
Using the printer control panel..........................................................................................15
Using flash drives................................................................................................................16
E-mailing.......................................................................................29
Sending e-mail....................................................................................................................29
Canceling an e‑mail............................................................................................................29
Ordering and replacing ink cartridges............................................17
Ordering ink cartridges.......................................................................................................17
Replacing ink cartridges......................................................................................................17
Maintaining ink cartridges..................................................................................................18
Setting up the printer to fax..........................................................30
Step 1: Connect the printer to the telephone line.............................................................30
Step 2: Check the dial tone.................................................................................................37
Step 3: Set your fax name and fax number........................................................................37
Step 4: Set the printer to receive faxes automatically or manually...................................37
Step 5: Set the number of rings..........................................................................................38
Step 6: Create a contact list................................................................................................38
Using the printer software............................................................20
Supported operating systems.............................................................................................20
Installing the printer software............................................................................................20
Using the Windows printer software.................................................................................21
Using the Macintosh printer software...............................................................................21
Faxing...........................................................................................39
Sending faxes......................................................................................................................39
Receiving faxes...................................................................................................................39
Printing.........................................................................................23
Printing a document...........................................................................................................23
Printing on both sides of the paper (duplexing) automatically..........................................23
Printing photos from a flash drive......................................................................................24
Canceling print jobs............................................................................................................24
Printing from a mobile device............................................................................................24
Wireless networking.....................................................................41
Information you will need to set up the printer on a wireless network.............................41
Installing the printer on a wireless network.......................................................................41
What is Wi‑Fi Protected Setup?.........................................................................................42
Configuring Wi‑Fi Protected Setup manually.....................................................................42
Copying.........................................................................................25
Tips for copying..................................................................................................................25
Troubleshooting............................................................................44
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Contents
4
Notices.........................................................................................54
Edition notice.....................................................................................................................54
Index............................................................................................55
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About your printer
5
Conserving paper
About your printer
• Print more than one page image on one side of the paper. The Pages per Sheet feature allows you
to print multiple pages on one sheet. You can print up to 16 page images on one side of a sheet of
paper.
Finding information about the printer
The Quick Reference Guide contains instructions on adding your printer to a wireless network, setting up
a fax connection, and accomplishing common printer tasks like printing, copying, scanning, and faxing. It
also includes information on troubleshooting printer setup issues as well as solving basic networking and
faxing problems.
• Print on both sides of the paper. Duplexing lets you print on both sides of the paper manually or
automatically (depending on your printer model).
• Preview print jobs before printing. Use the preview features found in Toolbars, the Print or Print
Preview dialog, or the printer display (depending on your printer model).
• Use recycled paper.
• Reduce the margins of documents to be printed.
Note: Some functions are available only in select printer models.
• Scan and save. To avoid printing multiple copies, you can scan documents or photographs and save
them to a computer program, application, or flash drive for presentation.
For additional information, see the following:
What are you looking for?
Find it here
Conserving ink
Initial setup instructions
• Quick Setup Sheet
• Use Quick Print or Draft Mode. These modes can be used to print documents using less ink than
• Hardware Setup Wizard1
normal and are ideal for printing documents that are mostly text.
User’s Guide2
Additional setup and instructions for using the
printer
• Use font types and font settings that requires less ink. Most programs or applications let you adjust
the darkness of the colors.
Help using the printer software
Software Help installed automatically with the printer
software.2 Click Help from any printer software program or
application.
• Use high yield cartridges. Inks in high yield cartridges allow you to print more pages.
Recycling
online customer support, and telephone
support
• Return ink cartridges for reuse or recycling through the Lexmark Cartridge Collection Program. To
postage‑paid bag.
1 Available on the Software and Documentation CD.
2 Available on the Software and Documentation CD and on the Lexmark Support Web site at
• Recycle the product packaging.
• Recycle your old printer instead of throwing it away.
• Recycle paper from discarded print jobs.
• Use recycled paper.
Minimizing your printer's environmental impact
We are committed to protecting the environment and are continually improving our printers to reduce
their environmental impact. By selecting certain printer settings or tasks, you may be able to reduce your
printer's environmental impact even further.
Note: Your printer may not come with some of these programs or some of the functions of these
programs, depending on the features of the printer that you purchased.
Printer models
Conserving energy
The installation software CD that came with your printer works for the following printer models:
• Activate Eco-Mode. This feature sets the screen brightness to low and sets the printer to change to
Sleep mode after the printer is left idle for 10 minutes.
• Lexmark S415
• Select the lowest Sleep timeout. The Sleep feature puts the printer in a minimum‑power standby
• Lexmark S419
mode after the printer has been idle for a set amount of time (the Sleep timeout).
• Share your printer. Wireless/network printers allow you to share a single printer among multiple
computers, thus conserving energy and other resources.
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About your printer
6
Printer features
Setting up the printer
Depending on the model, your printer comes with features that will help you manage and accomplish
printing and imaging tasks:
1 Unpack the printer.
• Wireless or Ethernet networking—Print and scan from anywhere in your home or office over a secure
wireless or Ethernet network, as well as share the printer among multiple computers.
• Intuitive touch screen—Use the full‑featured color touch screen for fast, easy access to all the printer
menus. The large screen also allows you to view and print photos directly from your digital camera or
memory device without using a computer.
• Print—Print documents and PDFs quickly from a computer or from a USB flash drive. Built‑in two‑sided
printing lets you save money and the environment.
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• Copy—Copy documents and photos with one‑touch, computer‑free black or color copying. Enjoy 25%
to 400% reduction and enlargement capacity.
• Scan—Scan documents and photos fast and easily with the high‑resolution scanner. Easily scan to a
memory device or to multiple laptops or computers over a secure wireless network with up to 1200 dpi
optical resolution.
xxxx xx
xxxxxxxx
xxxx xx xxxxx
xxxxxxxx
xxxx xx
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xxxx xx xxxxx
xxxxxxxx
• Fax—Do standalone black and color faxing at 33.6Kbps modem speed. Other fax features include 99
speed dials, automatic redial, junk fax blocking, and caller ID.
• Photo printing—Print high‑quality, long‑lasting photos directly from digital memory cards,
Notes:
PictBridge‑enabled digital cameras, or USB flash drives.
• Do not attach the USB cable until prompted to do so.
• SmartSolutions—Simplify printer tasks that you frequently repeat by creating and customizing your
printer solutions. Using the SmartSolutions toolkit on the Web, you can choose the printer tasks that
you often perform, apply your custom settings, and download them to your printer as shortcuts that
you can easily access anytime. You can also customize your printer with solutions that display your
online calendars, online photo albums, RSS feeds, and more.
• Place the printer near the computer during setup. If you are setting up on a wireless network,
then you may move the printer after setup is complete.
• Contents may vary by model and region.
2 To initiate printer setup using a computer, insert the installation software CD, or download the printer
driver.
• Shortcuts—Save a set of frequently used printer settings available for a given task and then assign a
shortcut name and shortcut number to it. When you want to perform a task with those settings, you
can simply select the shortcut number on the printer instead of going through the usual process of
adjusting the settings and options.
• Eco‑Mode—Save energy by activating Eco‑Mode. It automatically dims the printer display light and
puts the printer into Sleep mode after a specified period of inactivity.
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About your printer
7
4 Attach the paper support.
With a CD or DVD drive (Windows/Macintosh)
Without a CD or DVD drive or for Linux
Download the printer driver from
5 Open the printer.
Note: If the installation screen does not appear after a
minute, then see “Installation screen did not appear during
installation” on page 44.
3 Remove tape and packing material from all areas of the printer.
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About your printer
8
6 If necessary, replace the preinstalled language sheet with another one.
8 Close the printer.
a
Remove the preinstalled language sheet from the printer control panel.
1
2
xxxx xx
xxxxxxxx
xxxx xx xxxxx
xxxxxxxx
xxxx xx
xxxxxxxx
xxxx xx xxxxx
xxxxxxxx
b
Insert the preferred language sheet into the language sheet holder, and then attach the language
sheet holder to the printer control panel.
9 Open the paper feed guard.
Note: The language sheets are in the documentation folder that came with your printer.
1
2
xxxx xx
xxxxxxxx
xxxx xx xxxxx
xxxxxxxx
xxxx xx
xxxxxxxx
xxxx xx xxxxx
xxxxxxxx
7 Raise the printer control panel until it clicks into place.
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About your printer
9
10 Use the paper guide adjustment lever to extend the paper guides.
12 Close the paper feed guard.
13 Extend the paper exit tray.
11 Load paper.
1
2
Notes:
• Use the paper guide adjustment lever to adjust the paper guides.
• Do not load more than 100 sheets in the paper support.
14 Connect the power cord only.
Note: Do not attach the USB cable yet.
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About your printer
10
OK
17 Confirm the language, and then press
.
Language Selection
You have chosen English
as the language for your
Printer
Are you sure?
Yes
No
15 Make sure the printer is on.
OK
18 Set the country or region, and then press
.
Country/Region
United States
Albania
Algeria
Please choose
a
country or region and press OK
19 Using the keypad on the printer control panel, set the date. Press the left or right arrow button to
16 Using the printer control panel, press the up or down arrow button until the language you want is
OK
scroll between the month, day, and year. Press
.
OK
highlighted on the display, and then press
.
Note: The date format varies, depending on the selected country or region.
Set Date
18
01
2011
/
/
Press OK when complete.
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About your printer
11
OK
OK
20 Set the time, and then press
.
23 Enter your fax number for the printer, and then press
. Your fax number identifies you as the sender
in all your sent faxes.
Set Time
Fax Number
05
55
AM
:
Press OK when
complete.
Enter Fax Number and press OK
OK
21 Set the time zone, and then press
.
OK
24 Enter your name or company name, and then press
. Your fax name identifies you as the sender
in all your sent faxes.
• To change a character, press the left arrow button.
• To add a space, press the number 0.
Time Zone
(UTC-05:00) Eastern Time (USA/Ca...
(UTC-06:00) Central Time (USA/Ca...
(UTC-07:00) Mountain Time (USA/C...
Please choose
a
time zone and press OK
Fax Name
Enter Fax Name and press OK
22 To configure basic fax functions, press the left or right arrow button until Nowis highlighted, and then
OK
press
. Otherwise, go to step 25.
25 Configure other advanced fax settings later in the software installation.
Fax Setup
Lexmark Pro4000 Series Installation
Do you want
to set up fax now?
Configure Advanced Features
You can now print, but there are additional steps required to access all the
features of your device.
Now
Later
Get my printer ready to scan directly to my computer
Configure Lexmark SmartSolutions and standalone email
Get my printer ready to send and receive faxes
What will
How can
I
be missing if
do this later?
I
don’t do this now?
I
Continue
Quit
?
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About your printer
12
26 Open the printer.
28 Insert each ink cartridge. Slide your finger along the ink cartridge until the cartridge clicks into place.
3
Note: The printhead moves to the cartridge installation position.
1
2
27 Unpack the ink cartridges, and then remove the protective caps from the cartridges.
Notes:
• Insert the color cartridges first, and then the black cartridge.
• Insert the new ink cartridges immediately after removing the protective cap to avoid exposing
the ink to air.
29 Close the printer.
1
2
3
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About your printer
13
OK
30 Press
to print an alignment page.
Understanding the parts of the printer
3
4
5
2
Notes:
1
• The alignment page prints.
6
• Do not remove the page until printing is finished. The alignment page may take a while to print
and will move in and out during the process.
13
7
• Streaks on the alignment page are normal and not an indication of a problem.
• The alignment page that prints may differ from the one shown.
• Recycle the alignment page.
8
12
9
10
11
Use the
To
1
Automatic Document
Feeder (ADF)
Scan, copy, or fax multiple‑page letter‑, legal‑, and A4‑size documents.
2
3
4
5
Paper feed guard
Paper guides
Prevent items from falling into the paper slot.
Keep paper straight when feeding.
Load paper.
Paper support
Paper guide adjustment
lever
Adjust the paper guides.
6
7
ADF exit tray
Hold documents as they exit from the ADF.
ADF exit tray extension
Catch legal‑size paper as it exits from the ADF.
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About your printer
14
Use the
To
Use the
To
8
ADF tray
Load original documents into the ADF.
16
EXT port
Connect additional devices (telephone or answering machine) to the
printer and the telephone line. Use this port if you do not have a dedicated
fax line for the printer, and if this connection method is supported in your
country or region.
Notes:
• Use the ADF for scanning, copying, or faxing multiple‑page
documents.
Note: Remove the plug to access the port.
• Do not load postcards, photos, small items, or thin media (such as
magazine clippings) into the ADF. Place these items on the
scanner glass.
17
18
USB port
LINE port
Connect the printer to a computer using a USB cable.
9
Printer control panel
Paper exit tray
Operate the printer.
Warning—Potential Damage: Do not touch the USB port except when
plugging in or removing a USB cable or installation cable.
10
11
12
Hold paper as it exits.
Connect the printer to an active telephone line through a standard wall
jack (RJ‑11), DSL filter, or VoIP adapter, or any other adapter that allows
you to access the phone line to send and receive faxes.
Tray extension
Keep paper in place as it exits.
PictBridge and USB port
Connect a PictBridge-enabled digital camera or a flash drive to the
printer.
13
ADF paper guide
Keep paper straight when feeding it into the ADF.
Note: Adjust the paper guide on the ADF tray to the width of the
original document.
19
20
Power supply with port Connect the printer to the power cord.
Duplex unit
• Print on both sides of a sheet of paper.
• Clear paper jams.
14
15
21
Printhead access area
Install the printhead.
Note: The carrier moves to the printhead access area when no
printhead is installed in the printer.
16
17
22
23
24
Jam clearance cover
Access and clear paper jams.
24
23
Ink cartridge access area Install, replace, or remove ink cartridges.
18
Scanner unit
• Access the ink cartridges and printhead.
• Clear paper jams.
22
19
20
21
Use the
To
14
15
Scanner cover
Scanner glass
Access the scanner glass.
Scan or copy photos and documents.
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About your printer
15
Use
To
• Select menu options.
Using the printer control panel
7
Select
3
2
4
5
1
• Save settings.
OK
12
13
14
11
6
7
10
9
Use
To
• Turn the printer on and off.
1
2
Power
• Switch to Sleep mode.
Note: When the printer is on, press
to switch to Sleep mode. Press
8
and hold
for three seconds to turn off the printer.
Display
View:
• Printer status
• Messages
• Menus
Note: The display is
turned off in Sleep
mode.
17
15
16
3
4
Arrow buttons
Home
Navigate through menu items that appear on the display.
Return to the home screen.
Use
To
8
9
Redial
Display the last number dialed. Press the left or right arrow button to view the last
five numbers dialed.
5
Keypad
In Copy mode or Photo mode:
Enter the number of copies or prints you want to make.
In Fax mode:
Pause
Insert a three-second pause in a fax number to wait for an outside line or get through
an automated answering system. Enter a pause only when you have already begun
entering the number.
• Enter fax numbers.
• Operate an automated answering system.
• Select letters when creating a Speed Dial list.
• Type numbers to enter or edit the date and time shown on the display.
10
11
Dial Tone
Dial the telephone number manually using the keypad before sending the fax.
6
Back
• Return to the previous screen.
Address Book Access fax numbers from a saved list of numbers.
• Exit from one menu level to a higher one.
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About your printer
16
Using a flash drive with the printer
Use
To
Make sure the flash drive contains files that are supported by the printer. For more information, see
“Supported file types” on page 16.
12
Color
Switch to color mode.
1 Insert a flash drive into the USB port.
13
14
Black
Start
Switch to black‑and‑white mode.
Start a job, depending on which mode is selected.
15
Cancel
• Cancel a print, copy, scan, or fax job in progress.
• Clear current settings or error messages, and return to previous settings.
VE
DRI
H
AS
16
17
Wi‑Fi indicator Check the wireless status of your printer.
L
F
Notes:
Eco‑Mode
• Change to Sleep mode after the printer is left idle for 10 minutes.
• The flash drive uses the same port that is used for a PictBridge camera cable.
• Reduce the screen brightness.
• An adapter may be necessary if your flash drive does not fit directly into the port.
Warning—Potential Damage: Do not touch any cables,
any network adapter, any connector, the memory
device, or the printer in the areas shown while actively
printing, reading, or writing from the memory device. A
loss of data can occur.
Using flash drives
Supported file types
• .jpg, .jpeg, .jpe (Joint Photographic Experts Group)
• .tiff, .tif (Tagged Image File Format)
2 Follow the instructions or select from available options on the printer display.
Note: If the printer does not recognize the memory device, then remove and reinsert it.
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Ordering and replacing ink cartridges
17
Notes:
• To get more ink, order high‑yield ink cartridges.
• Depending on your country or region, you may get the ink cartridges individually or in multiple
packs.
Ordering and replacing ink cartridges
Ordering ink cartridges
Lexmark S410 Series models (except Lexmark S419)
• You can order a mix of standard ink cartridges and high‑yield ink cartridges, depending on your
needs.
Regular cartridge2
• The cartridges used for printing documents can also be used for printing photos.
• For best results, use only genuine Lexmark ink cartridges.
Item
Return Program
cartridge1
Black cartridge
150
Not available
150XLA
High‑yield black cartridge
Yellow color cartridge
150XL
150
Replacing ink cartridges
Make sure you have a new ink cartridge or cartridges before you begin. You must install new cartridges
immediately after removing the old ones, or the ink remaining in the printhead nozzles may dry out.
Not available
150XLA
High‑yield yellow color cartridge
Cyan color cartridge
150XL
150
Not available
150XLA
Removing ink cartridges
1 Turn on your printer.
2 Open the printer.
High‑yield cyan color cartridge
Magenta color cartridge
High‑yield magenta color cartridge
150XL
150
Not available
150XLA
150XL
1 Licensed for a single use only. After use, return this cartridge to Lexmark for remanufacturing, refilling, or
recycling.
Lexmark S419 models
Regular cartridge2
Item
Return Program
cartridge1
Black cartridge
160
Not available
160XLA
High‑yield black cartridge
Yellow color cartridge
160XL
160
Not available
160XLA
High‑yield yellow color cartridge
Cyan color cartridge
160XL
160
Not available
160XLA
High‑yield cyan color cartridge
Magenta color cartridge
High‑yield magenta color cartridge
160XL
160
Not available
160XLA
160XL
Note: The printhead moves to the cartridge installation position.
1 Licensed for a single use only. After use, return this cartridge to Lexmark for remanufacturing, refilling, or
recycling.
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Ordering and replacing ink cartridges
18
3 Press the release tab, and then remove the used ink cartridge or cartridges.
2 Insert each ink cartridge. Slide your finger along the ink cartridge until the cartridge clicks into place.
1
2
3
Installing ink cartridges
1 Remove the ink cartridge from the pack, and then remove the protective cap from the ink cartridge.
If your ink cartridge comes with a twist cap, then remove the cap.
1
2
Notes:
• Insert the color cartridges first, and then the black cartridge.
• Insert the new ink cartridges immediately after removing the protective cap to avoid exposing
the ink to air.
3 Close the printer.
Maintaining ink cartridges
In addition to the following tasks that you can perform, your printer performs an automatic maintenance
cycle every week if it is plugged into a properly grounded, working electrical outlet. It will briefly come
out of Sleep mode or will temporarily turn on if it is turned off.
1
2
3
Aligning the printhead
If the characters or lines on your printed image appear jagged or wavy, then you may need to align the
printhead.
1 Load plain paper.
2 From the printer control panel, navigate to:
OK
OK
OK
> Setup >
An alignment page prints.
Note: Do not remove the alignment page until printing is finished.
>Maintenance >
> Align Printer >
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Ordering and replacing ink cartridges
19
If you aligned the cartridges to improve print quality, then print your document again. If print quality has
not improved, then clean the printhead nozzles.
Cleaning the printhead nozzles
If you have not been using the printer for a long period, then you may need to clean the printhead nozzles
to improve the quality of your prints. Keep your printer plugged to a properly grounded, working electrical
outlet to allow it to perform automatic maintenance cycles.
Notes:
• Cleaning the printhead nozzles uses ink, so clean them only when necessary.
• Deep cleaning uses more ink, so try the Clean Printhead option first to save ink.
• If the ink levels are too low, you must replace the ink cartridges before you can clean the printhead
nozzles.
1 Load paper.
2 From the printer control panel, navigate to:
OK
OK
> Setup >
> Maintenance >
3 Press the up or down arrow button to scroll to Clean Printheador Deep Clean
OK
Printhead, and then press
.
A cleaning page prints.
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Using the printer software
20
• HP‑UX 11.31, 11.23, and 11.11*
• Solaris SPARC 10, 9, and 8*
• Solaris SPARC x86 10*
Using the printer software
Supported operating systems
The printer software requires up to 500MB of free disk space.
Note: Information on additional operating system versions that are compatible with the printer may be
available on our Web site.
• Microsoft Windows 8
• Microsoft Windows Server 2012
Installing the printer software
• Microsoft Windows 7 (SP1)
• Microsoft Windows 7
Notes:
• Microsoft Windows Server 2008 (R2) (SP1)
• Microsoft Windows Server 2008 (R2)
• Microsoft Windows Server 2008 (SP1)
• Microsoft Windows Server 2003 (SP2)
• Microsoft Windows Server 2003 (SP1)
• Microsoft Windows Vista (SP1)
• If you installed the printer software on the computer before but need to reinstall the software,
then uninstall the current software first.
• Close all open software programs before installing the printer software.
1 Obtain a copy of the software installer package.
• From the Software and Documentation CD that came with your printer.
• From our Web site:
SUPPORT & DOWNLOAD > select your printer > select your operating system
• Microsoft Windows Vista
• Microsoft Windows XP (SP3)
• Microsoft Windows XP (SP2)
2 Double‑click the software installer package.
Wait for the installation dialog to appear.
• Macintosh Intel OS X version 10.8.0 or later*
• Macintosh Intel OS X version 10.7.0 or later
• Macintosh Intel OS X version 10.6.0 or later
• Macintosh Intel OS X version 10.5.0 or later
• Macintosh Intel OS X version 10.4.4 or later*
• Macintosh PowerPC OS X version 10.5.0 or later
• Macintosh PowerPC OS X version 10.4.0 or later*
• Debian GNU/Linux 6.0 and 5.0*
If you are using a Software and Documentation CD and the installation dialog does not appear, then
do the following:
In Windows 8
From the Search charm, type run, and then navigate to:
Apps list > Run > type D:\setup.exe> OK.
In Windows 7 or earlier
• Fedora 17, 16, 15, and 14*
• Linpus Linux Desktop 9.6*
• Linux Mint 12, 10, and 9*
• Linux openSUSE 12.1, 11.4, 11.3, and 11.2*
• PCLinux OS 2010*
• Red Flag Linux Desktop 6.0*
a
b
c
Click
or click Start, and then click Run.
In the Start Search or Run dialog, type D:\setup.exe.
Press Enter, or click OK.
Note: Dis the letter of your CD or DVD drive.
• Red Hat Enterprise Linux WS 6, WS 5, and WS 4*
• SUSE Linux Enterprise Desktop 11 and 10*
• SUSE Linux Enterprise Server 11 and 10*
• Ubuntu Linux 12.04, 11.10, 11.04, 10.10, 10.04, and 9.04*
• IBM AIX 7.1, 6.1, 5.3, and 5.2*
In Macintosh
Click the CD icon on the desktop.
3 Click Install, and then follow the instructions on the computer screen.
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Using the printer software
21
Use the
To
Using the Windows printer software
Software installed during printer installation
Printing Preferences
When you click File > Print> Properties with adocument open, aPrinting
Preferences dialog appears. The dialog lets you select options for the
print job, such as the following:
When you set up the printer using the installation software CD, all the necessary software was installed.
You may have chosen to install some additional programs. The following table provides an overview of
various software programs and what they can help you do.
• Select the number of copies to print.
• Print two‑sided copies.
• Select the paper type.
• Add a watermark.
If you did not install these additional programs during initial installation, then reinsert the installation
software CD, run the installation software, and then click Advanced Options > Install Additional Software.
• Enhance images.
• Save settings.
Printer software
Note: Printing Preferences is installed automatically with the printer
software.
Use the
To
• Launch applications or programs.
LexmarkTM Printer Home
Note: Your printer may not come with some of these programs or some of the functions of these
(referred to as Printer Home)
programs, depending on the features of the printer that you purchased.
• Scan or e‑mail a photo or document.
• Edit scanned documents.
• Scan documents to PDF.
• Adjust settings for the printer.
• Order supplies.
Using the Macintosh printer software
Launching the Print dialog
Use the Print dialog to adjust the print settings and schedule print jobs.
• Maintain ink cartridges.
• Register the printer.
• Contact technical support.
• Access the User's Guide.
With a document or photo open, choose File > Print.
Launching an application
1 From the Finder, navigate to:
Lexmark Phone Book
Manage your fax contacts.
(referred to as Phone Book)
Abbyy Sprint OCR
Scan a document and produce text that you can edit with a
word‑processing program.
Applications > select your printer folder
2 Double‑click the application that you want to use.
Lexmark Wireless Setup Utility
• Set up the wireless printer on a wireless network.
(referred to as Wireless Setup
Utility)
• Change the wireless settings of the printer.
Use the
To
• Customize settings for fax jobs.
Note: This program is installed automatically with the printer software
if the printer has wireless capability.
Printer Settings
• Create and edit the Contacts list.
Lexmark Tools for Office
Access your favorite settings in Microsoft Office 2007.
• Configure e‑mail connectivity settings.
• Configure the language, country, date, and time.
(referred to as Tools for Office)
Printer Setup Utility
Status Messenger
Configure the fax and e‑mail settings of your printer.
Shortcuts
Speed up usual tasks with your printer.
Learn more about the printing problems encountered.
Wireless Setup
Assistant
Set up the printer on a wireless network.
Status Monitor Center
• Check the supplies status of your printer.
• Order supplies online.
Note: This application is automatically installed with the printer software if the
printer has wireless capability.
Uninstaller
Remove the printer software from your computer.
Product Update
Receive automatic notifications of updates to your printer software
when new updates are available.
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Using the printer software
22
Notes:
• Your printer may not come with these applications, depending on the features of the printer that
you purchased or the installation type (standard or custom) chosen when you installed the printer.
• To take advantage of the full features of your printer, select the custom install option during
installation, and then select all packages listed.
Accessing Web links
Web links are links to predefined Web pages that are saved in the printer folder.
1 From the Finder, navigate to:
Applications > select your printer folder > Web Links
2 Double‑click the Web link that you want to visit.
Use
To
Customer Support
Lexmark Software Updates
Lexmark Online
Contact customer support.
Download and install the latest printer software.
Visit the Lexmark Web site.
Order ink or supplies.
Order Supplies Online
Printer Registration
Visit Lexmark SmartSolutions
Register your printer.
• Visit the SmartSolutions Web site.
• Choose your custom solutions.
Note: Your printer may not come with these Web links, depending on the features of the printer that
you purchased.
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Printing
23
3 Navigate to:
Printing
Layout tab > Print on Both Sides (Duplex) area > Print on both sides
• Click Long edge for print jobs with pages that are bound along the long edge of the page.
• Click Short edge for print jobs with pages that are bound along the short edge of the page.
Printing a document
4 Click the Paper/Finishing tab, and then select a supported paper type.
5 Click OK to close any printer software dialogs.
For Windows users
6 Click OK or Print.
1 With a document open, click File > Print.
2 Click Properties, Preferences, Options, or Setup.
To return to single-sided printing, repeat steps 1 and 2, and then navigate to:
Layout tab > Print on Both Sides (Duplex) area > Print on one side only
3 Select the print quality, the number of copies to print, the type of paper to use, and how the pages
should print.
For Macintosh users
4 Click OK to close any printer software dialogs.
1 With a document open, choose File > Page Setup.
2 From the Page Setup dialog, set the printer, paper size, and orientation.
3 Click OK.
5 Click OK or Print.
For Macintosh users
1 With a document open, choose File > Page Setup.
2 From the Page Setup dialog, set the printer, paper size, and orientation.
3 Click OK.
4 From the menu bar, choose File > Print.
5 From the Printer pop‑up menu, choose your printer.
6 From the print options pop‑up menu, choose Quality & Media.
7 From the Paper Type pop‑up menu, choose a supported paper type.
8 From the print options pop‑up menu, choose Layout.
9 From the Two‑Sided pop‑up menu, choose Long‑Edge binding or Short‑Edge binding.
4 From the menu bar, choose File > Print.
5 From the Printer pop‑up menu, choose your printer.
6 From the print options menu, choose the print quality, the number of copies to print, the type of paper
to use, and how the pages should print.
• For Long‑Edge binding, pages are bound along the long edge of the page (left edge for portrait,
7 Click Print.
top edge for landscape).
Portrait
Landscape
Printing on both sides of the paper (duplexing)
automatically
2
1
2
1
Notes:
• The automatic duplex unit supports A4‑ and letter‑size paper. It also supports plain, premium
plain, ColorLok certified plain, heavy plain, and letterhead paper types.
• Do not remove the page until printing is finished.
• For Short‑Edge binding, pages are bound along the short edge of the page (top edge for portrait,
Warning—Potential Damage: Do not touch the duplex latch or latches while actively printing.
left edge for landscape).
For Windows users
1 With a document open, click File > Print.
2 Click Properties, Preferences, Options, or Setup.
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Printing
24
Apps list > Run > type control printers> OK
Portrait
Landscape
In Windows 7 or earlier
2
a
b
c
Click
, or click Start and then click Run.
1
1
In the Start Search or Run dialog, type control printers.
2
Press Enter, or click OK.
2 Double‑click the printer icon.
3 Cancel the print job:
• If you want to cancel a particular print job, then right‑click the document name, and then select
10 Click Print.
Cancel.
• If you want to cancel all print jobs in the queue, then click Printer > Cancel All Documents.
Printing photos from a flash drive
For Macintosh users
1 Load photo paper.
1 Click the printer icon on the Dock.
2 Insert a flash drive or digital camera set to mass storage mode.
The print queue dialog appears.
2 Select the print job you want to cancel, and then delete it.
Printing from a mobile device
What is LexPrint?
LexPrint is a free application that lets you print easily from your iPad, iPhone, or iPod touch using any
Lexmark printer connected to the same wireless network. It lets you print Web pages, photos from the
photo album, or photos you recently captured using the camera of your mobile device, depending on its
features. You can also customize print settings from your mobile device.
OK
3 Use the up or down arrow button to select a photo printing option, and then press
.
• Select and Printallows you to choose a layout, the number of photos per page, paper
settings, photo size, photo quality, and to sharpen the quality of graphics.
• Print Photosallows you to print all photos, selected photos by photo range, and print photos
using predefined photo size templates.
4 To adjust the print settings, press the up or down arrow button to scroll to the option you want to set,
OK
and then press the left or right arrow button to scroll to the setting you want. If necessary, press
to make a selection.
5 Press
.
Note: For best results, allow the prints to dry at least 24 hours before stacking, displaying, or
storing.
Depending on your Lexmark printer model, you may need to download the LexPrint Listener application
Supported printers
LexPrint enables your mobile device to communicate with Lexmark printers found on the same network.
Canceling print jobs
OK
To cancel a print job from the printer control panel, press
printer returns to the home screen.
, and then press
. Printing stops and the
• For select printer models that support Direct Image and Zeroconf or Bonjour, you can print directly
from your mobile device to the printer without using LexPrint Listener. To check if your printer model
To cancel a print job from the computer, do the following:
• For other Lexmark printers, your mobile device can send print jobs to your printer as long as the printer
software and LexPrint Listener are installed on the computer where the printer is connected.
For Windows users
1 Open the printers folder.
Note: The application referred to as Rendezvous in Mac OS X version 10.2 is now called Bonjour by
Apple Inc.
In Windows 8
From the Search charm, type run, and then navigate to:
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Copying
25
4 Press the left or right arrow button to select the number of copies.
Copying
5 From the Copy menu screen, press the up or down arrow button to scroll to the option you want to
set, and then press the left or right arrow button to scroll to the setting you want. If necessary, press
OK
to make a selection.
ADF
Scanner glass
6 Select the copy mode:
• Press
to switch to color mode.
• Press
to switch to black‑and‑white mode.
When you select color or black‑only printing, the light that corresponds to your choice comes on.
7 Press
.
Note: The selected copy settings are reset to the factory default after two minutes of printer inactivity.
Making a two‑sided (duplex) copy automatically
The automatic duplex unit supports A4‑ and letter‑size paper. If you need to make two‑sided copies using
Use the ADF for multiple‑page documents.
other paper sizes, then see the instructions for making a two‑sided copy manually.
Note: The ADF is available only in select printer
models. If you purchased a printer without an ADF,
then load original documents or photos on the
scanner glass.
Note: You cannot make two‑sided copies on envelopes, card stock, or photo paper.
Use the scanner glass for single pages, small items
(such as postcards or photos), transparencies, photo
paper, or thin media (such as magazine clippings).
1 Load paper.
2 Load the original document faceup into the ADF or facedown on the scanner glass.
3 From the printer control panel, navigate to:
Tips for copying
OK
> Copy >
> 2‑Sided Copies
• Make sure you load the original document faceup into the ADF or facedown at the placement corner
4 Press the left or right arrow button to select a two‑sided copying option:
of the scanner glass.
• If you are copying a one‑sided document, then press the arrow buttons to scroll to 1‑sided to
• When using the ADF, adjust the paper guide on the ADF to the width of the original document.
2‑sided.
• When using the scanner glass, close the scanner cover, if possible, to avoid dark edges on the scanned
image.
• If you are copying a two-sided document and using the scanner glass, then press the arrow buttons
to scroll to 2‑sided to 2‑sided.
• If you want to specify the page orientation and layout of the original document and the copy, then
• Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as
magazine clippings) into the ADF. Place these items on the scanner glass.
OK
press the arrow buttons to scroll to Advanced. Press
then press until you reach the Copy menu screen.
Notes:
every time you make a selection, and
• Make sure the paper exit tray is fully extended.
• When the document to be copied is in place with the settings you want, press
to start copying.
• For long-edged binding, pages are bound along the long edge of the page (left edge for portrait
Making copies
1 Load paper.
orientation and top edge for landscape orientation).
• For short-edged binding, pages are bound along the short edge of the page (top edge for
portrait orientation and left edge for landscape orientation).
2 Load an original document faceup into the ADF or facedown on the scanner glass.
5 Press
, and then follow the instructions on the display.
3 From the printer control panel, navigate to:
OK
> Copy >
> Copies
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Scanning
27
3 Press the up or down arrow button to scroll to the scan option you want to set, and then press the
Scanning
left or right arrow button to scroll to the setting you want.
OK
Set the color, quality, original image size, and other scan options. If necessary, press
you make a selection.
each time
ADF
Scanner glass
4 Press
.
Scanning to a flash drive or memory card
Notes:
• Some features are available only in select printer models.
• Make sure your flash drive or memory card is not write‑protected.
1 Load the original document faceup into the ADF or facedown on the scanner glass.
2 From the printer control panel navigate to:
OK
Use the ADF for multiple‑page documents.
> Scan >
> Memory Device
Note: The ADF is available only in select printer
models. If you purchased a printer without an ADF,
then load original documents or photos on the
scanner glass.
OK
3 Insert the flash drive or memory card, and then press
.
Use the scanner glass for single pages, small items
(such as postcards or photos), transparencies, photo
paper, or thin media (such as magazine clippings).
Note: The printer reads only one memory device at a time.
4 Press the up or down arrow button to scroll to the scan option you want to set, and then press the
left or right arrow button to scroll to the setting you want.
OK
Set the color, quality, original image size, and other scan options. If necessary, press
you make a selection.
each time
Tips for scanning
• Use the scanner glass when scanning two‑sided pages if your printer does not support duplex scanning
or the ADF does not support the original document size.
5 Press
.
• When using the ADF, adjust the paper guide on the ADF to the width of the original document.
Follow the instructions on the printer display.
• When using the scanner glass, close the scanner cover, if possible, to avoid dark edges on the scanned
image.
Scanning directly to e‑mail using the printer software
• Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as
magazine clippings) into the ADF. Place these items on the scanner glass.
Make sure you have set up your e‑mail settings before proceeding. For more information, see the section
on e‑mailing in the User’s Guide.
• When the document to be scanned is in place with the settings you want, press
to start scanning.
For Windows users
Scanning to a local computer
1 Load the original document faceup into the ADF or facedown on the scanner glass.
1 Load an original document faceup into the ADF or facedown on the scanner glass.
2 From the computer, do the following:
2 From the printer control panel, navigate to:
In Windows 8
OK
OK
> Scan >
> Computer > USB‑Connected Computer >
From the Search charm, type Printer Home, and then navigate to:
The USB‑connected computer will receive the scan by default.
Printer Home > select your printer > Scan
Note: Make sure the scan software is installed on the destination computer.
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Scanning
In Windows 7 or earlier
28
In Windows 7 or earlier
a
b
c
Click
or Start.
a
b
c
Click
or Start.
Click All Programs or Programs, and then select the printer program folder from the list.
Click All Programs or Programs, and then select the printer program folder from the list.
Navigate to:
Navigate to:
Printer Home > select your printer > Scan
Printer Home > select your printer > Scan > PDF
Scanning starts and the scan progress dialog appears.
3 Select Email photo, Email document, or Email PDF.
3 Save the document as a PDF.
Note: You can select Email document only when an OCR application is stored on your computer.
Scanning starts and the scan progress dialog appears. When the scan is finished, a new e‑mail message
For Macintosh users
is created with the scanned document automatically attached.
1 Load an original document faceup into the ADF or facedown on the scanner glass.
2 From the Finder, select Applications, and then launch the application you want to use.
4 Compose your e‑mail message.
Note: If your e-mail program does not open automatically, then you can scan the document to the
computer, and then send it through e-mail as an attachment.
Note: Use any application that supports your printer.
3 From the list of devices, select your printer.
For Macintosh users
Note: For information on finding the list of devices, check the documentation that came with the
application or search for Scanning an imagein the Search field of the Help menu.
1 Load an original document faceup into the ADF or facedown on the scanner glass.
2 From the Finder, select Applications, and then launch the application you want to use.
4 Adjust the scan settings as needed.
Note: Use any application that supports both your printer and an e‑mailing option, such as Image
Capture.
?
If applicable, click
on the preview dialog for more information.
3 From the list of devices, select your printer.
5 Set the application that supports the PDF format as the scan destination, and then start the scan job.
Note: For information on finding the list of devices, check the documentation that came with the
application, or search for Scanning an imagein the Search field of the Help menu.
6 Save the document as a PDF.
4 Adjust the scan settings as needed.
Canceling scan jobs
?
If applicable, click
on the preview dialog for more information.
Press
on the printer control panel, or click Cancel on the computer screen.
5 Set the e‑mail application as the scan destination, and then start the scan job.
6 Compose your e‑mail message.
Scanning to a PDF
For Windows users
1 Load an original document faceup into the ADF or facedown on the scanner glass.
2 From the computer, do the following:
In Windows 8
From the Search charm, type Printer Home, and then navigate to:
Printer Home > select your printer > Scan > PDF
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E-mailing
29
• When using the scanner glass, close the scanner cover, if possible, to avoid dark edges on the scanned
E-mailing
image.
• Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as
magazine clippings) into the ADF. Place these items on the scanner glass.
Before you can send an e-mail, you must first configure the network connection and e-mail settings of
your printer.
• To send an e‑mail, see “Scanning directly to e‑mail using the printer software” on page 27.
Sending e-mail
Setting up the e-mail function
For Windows users
ADF
Scanner glass
1 Run the E‑mail Setup Wizard.
In Windows 8
From the Search charm, type Printer Home, and then navigate to:
Apps list > Printer Home > select your printer > Settings > Set up the printer to e‑mail
In Windows 7 or earlier
a
b
c
Click
or Start.
Click All Programs or Programs, and then select the printer program folder from the list.
Navigate to:
Printer Home > select your printer > Settings > Set up the printer to e‑mail
The E‑mail Setup Wizard opens.
Use the ADF for multiple‑page documents.
Note: The ADF is available only in select printer
models. If you purchased a printer without an ADF,
then load original documents or photos on the
scanner glass.
2 Follow the instructions on the computer screen.
Use the scanner glass for single pages, small items
(such as postcards or photos), transparencies, photo
paper, or thin media (such as magazine clippings).
For Macintosh users
1 From the Finder, navigate to:
Applications > select your printer folder > Printer Settings > Email
Tips for e‑mailing
2 Follow the instructions on the computer screen, and then click Save Settings.
• Make sure to enter your e‑mail account information and set up the SMTP server before sending an
e‑mail.
• Make sure the printer is connected to an Ethernet or wireless network before sending an e‑mail.
If necessary, make sure the network is connected to the Internet for the printer to communicate with
the SMTP server. If the printer cannot connect to the Internet, then contact your system support
person.
Canceling an e‑mail
To cancel an e‑mail, press
.
The printer supports only one active network connection (Ethernet or wireless) at a time.
• Add contacts to your address book. When sending an e‑mail, you can just select contacts from your
address book instead of typing their e‑mail addresses repeatedly.
• Use the scanner glass when scanning two‑sided pages if your printer does not support duplex scanning
or the ADF does not support the original document size.
• When using the ADF, adjust the paper guide on the ADF to the width of the original document.
• To easily retrieve a document after copying or scanning through the ADF, lift the ADF input tray.
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Setting up the printer to fax
30
To connect:
Connect the cable from the wall jack to the port of the printer.
Tips for this setup:
Setting up the printer to fax
CAUTION—POTENTIAL INJURY: To reduce risk of fire, use only the telecommunications (RJ‑11)
cord provided with this product or a UL Listed 26 AWG or larger replacement when connecting
this product to the public switched telephone network.
• You can set the printer to receive faxes automatically (Auto Answer On) or manually (Auto Answer
Off).
CAUTION—SHOCK HAZARD: Do not use the fax feature during a lightning storm. Do not set up
this product or make any electrical or cabling connections, such as the power supply cord or
telephone, during a lightning storm.
• If you want to receive faxes automatically (Auto Answer On), then set the printer to pick up on any
number of rings that you want.
Setup 2: Printer is sharing the line with an answering machine
Connected to the same telephone wall jack
Step 1: Connect the printer to the telephone line
Check the scenarios below and follow the setup that is applicable to your telephone service.
Scenario 1: Standard telephone line
EXT
Setup 1: Printer is connected to a dedicated fax line
E
LIN
EXT
PHONE
LINE
E
LIN
To connect:
1 Connect the cable from the wall jack to the port of the printer.
2 Remove the protective plug from the
to the port.
port of the printer, and then connect the answering machine
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Setting up the printer to fax
31
Connected to different wall jacks
Setup 3: Printer is sharing the line with a telephone subscribed to voice mail service
EXT
LINE
EXT
E
LIN
PHONE
LINE
0 2
To connect:
Connect the cable from the wall jack to the port of the printer.
Tips for this setup:
• If you have only one telephone number on your line, then you need to set the printer to receive faxes
automatically (Auto Answer On).
• Set the printer to pick up calls two rings after the answering machine. For example, if the answering
machine picks up calls after four rings, then set the printer to pick up after six rings. This way, the
answering machine picks up calls first and your voice calls are received. If the call is a fax, then the
printer detects the fax signal on the line and takes over the call.
To connect:
1 Connect the cable from the wall jack to the port of the printer.
• If you subscribe to a distinctive ring service provided by your telephone company, then make sure that
you set the correct ring pattern for the printer. Otherwise, the printer will not receive faxes even if
you have set it to receive faxes automatically.
2 Remove the protective plug from the
port.
port of the printer, and then connect the telephone to the
Tips for this setup:
• This setup works best if you subscribe to a distinctive ring service. If you have distinctive ring service,
then make sure that you set the correct ring pattern for the printer. Otherwise, the printer will not
receive faxes even if you have set it to receive faxes automatically.
• If you have only one telephone number on your line, then you need to set the printer to receive faxes
manually (Auto Answer Off).
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Setting up the printer to fax
32
When you answer the telephone and you hear fax tones, press *9* or the manual answer code on the
telephone to receive the fax.
To install a filter for the printer:
1 Connect the line port of the DSL filter to the wall jack.
• You can also set the printer to receive faxes automatically (Auto Answer On), but you need to turn off
the voice mail service when you are expecting a fax. This setting works best if you are using voice mail
more often than fax.
2 Connect a telephone cable from the port on the back of the printer to the phone port on the DSL
filter.
3 To continue using a computer for Internet access, connect the computer to the DSL HPN port on the
DSL filter.
Scenario 2: Digital Subscriber Line (DSL)
4 To connect a telephone to the printer, remove the protective plug from the
and then connect the telephone to the port.
port of the printer
Scenario 3: VoIP telephone service
T
EX
E
LIN
EXT
E
LIN
A DigitalSubscriberLine splitsyourregulartelephone line into twochannels: voice and Internet. Telephone
and fax signals travel through the voice channel, and Internet signals pass through the other channel. This
way, you can use the same line for analog voice calls (including faxes) and digital Internet access.
To minimize interference between the two channels and ensure a quality connection, you need to install
a DSL filter for the analog devices (fax machine, telephone, answering machine) in your network.
Interference causes noise and static on the telephone, failed and poor quality faxes for the printer, and
slow Internet connection on your computer.
To connect:
1 Connect one end of a telephone cable to the port of the printer.
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Setting up the printer to fax
33
2 Connect the other end of the cable to the port labeled Phone Line 1 or Phone Port on the VoIP adapter.
The port labeled Phone Line 2 or Fax Port is not always active. You may need to pay extra to your VoIP
Scenario 4: Digital telephone service through a cable provider
provider if you want to activate the second phone port.
Setup 1: Printer is connected directly to a cable modem
Follow this setup if you normally connect your telephone to a cable modem.
3 Remove the protective plug from the
port.
port of the printer, and then connect the telephone to the
Tips for this setup:
• To make sure that the phone port on the VoIP adapter is active, plug an analog telephone into the
phone port, and then listen for a dial tone. If you hear a dial tone, then the port is active.
• If you need two phone ports for your devices but do not want to pay extra, then do not plug the printer
into the second phone port. You can use a phone splitter. Plug the phone splitter into the Phone Line
1 or Phone Port, and then plug the printer and telephone into the splitter.
EXT
E
LIN
Make sure you use a phone splitter, not a line splitter. To make sure that you are using the correct
splitter, plug an analog telephone into the splitter and then listen for a dial tone.
To connect:
1 Connect one end of a telephone cable to the port of the printer.
2 Connect the other end of the cable to the portlabeled PhoneLine1 or Phone Porton the cable modem.
The port labeled Phone Line 2 or Fax Port is not always active. You may need to pay extra to your
cable provider if you want to activate the second phone port.
3 Remove the protective plug from the
port.
port of the printer, and then connect the telephone to the
Tips for this setup:
• To make sure that the phone port on the cable modem is active, plug an analog telephone into the
phone port, and then listen for a dial tone. If you hear a dial tone, then the port is active.
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Setting up the printer to fax
34
• If you need two phone ports for your devices but do not want to pay extra, then do not plug the printer
into the second phone port. You can use a phone splitter. Plug the phone splitter into the Phone Line
1 or Phone Port , and then plug the printer and telephone into the splitter.
Scenario 5: Country‑ or region‑specific setup
Different countries or regions have different types of telephone wall jacks. The standard wall jack adopted
by most countries or regions is the Registered Jack-11 (RJ-11). You need to have an RJ‑11 plug, or a
telephone cable that has an RJ‑11 connector, so you can connect a device to an RJ‑11 wall jack.
Make sure you use a phone splitter, not a line splitter. To make sure that you are using the correct
splitter, plug an analog telephone into the splitter and then listen for a dial tone.
Setup 2: Printer is connected to a wall jack; cable modem is installed elsewhere in
the house
Follow this setup if your cable provider activated the wall jacks in your house so that you do not have to
plug your devices into the cable modem. Your cable telephone service comes from the wall jacks.
The fax ports on the back of the printer and the telephone cable that comes with the printer have RJ‑11
connectors. If you have a different type of connector in your country or region, then you may need to use
an RJ‑11 adapter.
T
EX
E
LIN
To connect:
1 Connect the cable from the wall jack to the port of the printer.
2 Remove the protective plug from the
port.
port of the printer, and then connect the telephone to the
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Setting up the printer to fax
35
Notes:
Connecting the printer to a non‑RJ‑11 wall jack
• Do not remove the wrap plug from the
• The printer may not come with an RJ-11 adapter in your country or region.
If the additional device (telephone or answering machine) has an RJ-11 connector, then you can remove
the wrap plug and connect the device to the port of the printer.
port of the printer.
T
EX
E
LIN
T
EX
E
LIN
Connecting the printer in countries or regions that use serial connection
In some countries or regions, you need to plug all devices into the wall jack. You cannot plug a telephone
To connect:
or answering machine into the
port of the printer. This is called serial connection.
1 Connect one end of a telephone cable to the port of the printer.
2 Connect the other end of the cable to the RJ‑11 adapter, and then connect the adapter to the wall
Austria
Germany
Ireland
Italy
Portugal
Spain
jack.
Belgium
Denmark
3 If you want to connect another device (telephone or answering machine) to the same wall jack, and
if the device has a non‑RJ 11 connector, then connect it directly to the wall jack.
Sweden
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Setting up the printer to fax
36
To connect:
Connect the cable from the wall jack to the port of the printer.
France
Finland
Netherlands
Norway
Switzerland
United Kingdom
Connecting the printer to a wall jack in Germany
Warning—Potential Damage: If your country or region is on the list, then do not remove the wrap plug
from the port of the printer. It is necessary for the proper functioning of the devices on the
telephone line.
The German wall jack has two kinds of ports. The N ports are for fax machines, modems, and answering
machines. The F port is for telephones.
N F N
T
EX
E
LIN
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Setting up the printer to fax
37
Connect the printer to any of the N ports.
If you hear a dial tone, then the telephone line and the wall jack are working.
Make sure the printer is properly connected to the telephone line
1 While the printer is connected to a telephone line through the port on the back of the printer, plug
an analog telephone into the
port of the printer.
T
EX
E
LIN
2 Listen for a dial tone.
If you hear a dial tone, then the printer is properly connected to the telephone line.
If you do not hear a dial tone, then review Step 1 or see the “Fax troubleshooting checklist” on page
47.
Step 3: Set your fax name and fax number
Your user information includes your name or your company name, your fax number (your fax number is
your telephone number, unless you have a dedicated fax telephone line), and the time and date on your
fax machine when a transmission is made. This information appears in the header and footer of the faxes
that you send.
In some countries, you cannot send a fax without this information. Some fax machines also block faxes
without sender information, so make sure that you enter this information in your printer.
N
F
N
PHONE
LINE
1 From the printer control panel, navigate to:
OK
OK
OK
OK
> Setup >
> Fax Setup >
> Dialing and Sending >
> Fax Name >
OK
2 Enter your name or your company name, and then press
• To change a character, press the left arrow button.
• To add a space, press the number 0.
.
OK
To connect:
3 Press the arrow buttons to scroll to Fax Number, and then press
.
OK
1 Connect one end of a telephone cable to the port of the printer.
4 Enter your fax number or your telephone number, and then press
.
2 Connect the other end of the cable to the RJ‑11 adapter, and then connect the adapter to an N port.
3 If you want to connect a telephone and answering machine to the same wall jack, then connect the
devices as shown.
Step 4: Set the printer to receive faxes automatically or
manually
If the printer is connected to a dedicated fax line or sharing the line with an answering machine, then you
can set the printer to receive faxes automatically. If the printer is sharing the line with a telephone
subscribed to voice mail service, then set the printer to receive faxes manually.
Step 2: Check the dial tone
A dial tone lets you know if the telephone line is working or if the printer is properly connected to the
telephone line.
1 From the printer control panel, navigate to:
OK
OK
OK
OK
> Setup >
> Fax Setup >
> Ringing and Answering >
> Auto Answer >
Make sure the telephone line and the wall jack are working
1 Plug an analog telephone into the wall jack.
OK
2 Press the arrow buttons to scroll to the setting you want, and then press
.
2 Listen for a dial tone through the telephone handset.
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Setting up the printer to fax
38
Note: In some models, entries 1–89 are for individual contacts and entries 90–99 are for fax groups.
Enter the number before entering the contact name and fax number of the contact.
Step 5: Set the number of rings
If you set Auto Answer to On in Step 4, then do the following. If you set Auto Answer to Off, then proceed
to Step 6.
Using the fax software
If you are connecting the printer to a computer, then you can also create a contact list using the fax
software.
If you subscribe to Distinctive Ring
Setting the correct ring is important if you subscribe to the Distinctive Ring Pattern Detection (DPRD)
feature offered by telephone companies. This feature allows you to have multiple telephone numbers on
one telephone line. Each telephone number has a designated ring pattern (All Rings, Single Ring Only,
Double Ring Only, Triple Ring Only, Single or Double Rings Only, Single or Triple Rings Only, Double or
Triple Rings Only). The different ring patterns let you know which telephone number was dialed and which
device you should use to answer the call.
For Windows users
1 Open the Contacts tab of the Printer Setup Utility.
In Windows 8
From the Search charm, type printer home, and then navigate to:
Assign one of your telephone numbers to the printer as the fax number, and then set the printer to answer
the ring pattern of that number. If the pattern is set incorrectly, then the printer rings, but it never receives
the fax.
Apps list > Printer Home > select your printer > Fax > Edit contact list
In Windows 7 or earlier
1 From the printer control panel, navigate to:
a
b
c
Click
or Start.
OK
OK
OK
OK
> Setup >
> Fax Setup >
> Ringing and Answering >
> Ring Pattern >
Click All Programs or Programs, and then select the printer program folder from the list.
Navigate to:
OK
2 Press the arrow buttons to scroll to the ring pattern you want, and then press
.
Printer Home > select your printer > Fax > Edit contact list
If you do not subscribe to Distinctive Ring
The Contacts tab of the Printer Setup Utility opens.
2 Click Select from phone book.
If the printer is sharing the line with other devices, then set the printer to pick up on the greater number
of rings. If the printer is connected to a dedicated fax line, then you can choose any number of rings that
you want.
3 From the Phone Book field, select a phone book.
4 Select the contact that you want to add, and then click Add to or change list to import the contact.
1 From the printer control panel, navigate to:
Note: To add contacts, you need to import contacts from the phone books on your computer that
are supported by the fax software. In addition to the software Address Book, you may also have
phone books of the mail clients installed on your computer, such as Microsoft Outlook.
OK
OK
OK
OK
> Setup >
> Fax Setup >
> Ringing and Answering >
> Pick Up On >
2 Select the number of rings that you want, and then save the setting.
5 Click OK.
Step 6: Create a contact list
For Macintosh users
1 From the Finder, navigate to:
Using the printer control panel
Applications > select your printer folder
1 From the printer control panel, navigate to:
2 Double‑click Printer Settings.
Touch‑screen models Non‑touch‑screen models
3 Click the Contacts tab.
OK
OK
OK
• To add contacts, click the Individuals tab.
• To add fax groups, click the Groups tab.
> Address Book
> Setup >
> Fax Setup >
> Address Book >
2 Use the menus to add a contact or a fax group. You can add up to 89 contacts and 10 fax groups.
• To change a character, press the left arrow button.
?
For more information on the fax software, click Help or
.
• To add a space, press the number 0.
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Faxing
39
Sending faxes using the computer
Faxing
For Windows users
CAUTION—SHOCK HAZARD: Do not use the fax feature during a lightning storm. Do not set up
this product or make any electrical or cabling connections, such as the fax feature, power cord, or
telephone, during a lightning storm.
1 With a document open, click File > Print.
2 Make sure the appropriate printer is selected, and then click Properties, Preferences, Options, or
Setup.
3 Click the Fax tab, and then make sure Enable Fax is selected.
Sending faxes
4 Enter the recipient fax number or numbers in the “Fax number(s)” field.
You can enter fax numbers manually or by using the Phone Book feature.
Tips for sending faxes
• Make sure the printer is on and connected to a working telephone, DSL, or VoIP line. The line is working
if you hear a dial tone.
5 If necessary, enter a prefix in the Dialing Prefix dialog.
6 Select the appropriate paper size and page orientation.
• Make sure the paper exit tray is fully extended and the tray extension is flipped out.
• Depending on your printer model, use the ADF when scanning two‑sided (duplex) pages.
• To easily retrieve a document after copying or scanning, lift the ADF input tray.
• When using the ADF, adjust the paper guide on the ADF to the width of the original document.
7 Select Include Cover Page with Fax, and enter the appropriate information if you want to include a
cover page with the fax.
8 Click OK.
For Macintosh users
• When using the scanner glass, close the scanner cover, if possible, to avoid dark edges on the scanned
image.
1 With a document open, choose File > Print.
2 From the Printer pop‑up menu, select the fax version of your printer.
• Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as
magazine clippings) into the ADF. Place these items on the scanner glass.
Note: In order to see the fax options on the Print dialog, you must use the fax driver for your
printer. If the fax version of the printer is not on the list, then choose Add a printer, and then
choose the fax version of the printer.
• When the document to be faxed is in place with the settings you want, press
to send the fax.
Sending faxes using the printer control panel
3 Enter the name and number of the recipient.
4 Click Fax.
1 From the printer control panel, navigate to:
> Fax
2 Enter a fax number, or press Address Book to select a number from the Speed Dial or Group Dial list.
Receiving faxes
OK
3 If you want to send a fax to a single recipient, then press
.
If you want to send a fax to a group of numbers (broadcast fax), then press the left or right arrow
Tips for receiving faxes
When receiving faxes:
OK
button to enter another number, and then press
. Repeat this step to add more numbers.
4 Press the Color/Black button to select a color or black‑and‑white fax.
5 Press to start the fax job.
• Make sure that the printer is on and connected to a working telephone, DSL, or VoIP line. The line is
working if you hear a dial tone.
• If you set the printer to receive faxes manually (Auto Answer Off), then make sure that the ringer
volume is not set to Off.
Warning—Potential Damage: Do not touch the cables or the and
fax.
ports while actively sending a
• If you have set the printer to receive faxes automatically (Auto Answer On), then load paper in the
printer.
Tip:
• You can send a broadcast fax to up to 30 recipients.
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Faxing
40
Receiving faxes automatically
• Make sure that the telephone is plugged into the
port on the back of the printer and that the
printer is connected to the wall jack through the port.
1 Make sure that Auto Answer is on:
From the printer control panel, navigate to:
OK
OK
OK
OK
OK
> Setup >
> Fax Setup >
> Ringing and Answering >
> Auto Answer >
> On >
2 Set the number of rings before the printer picks up incoming faxes:
OK
a
b
Press the arrow buttons to scroll to Pick Up On, and then press
.
OK
Press the arrow buttons to scroll to the number of rings that you want, and then press
the setting.
to save
When the number of rings you set is detected, the printer automatically receives the incoming fax.
Warning—Potential Damage: Do not touch the cables or the and
ports while actively receiving
a fax.
Tips:
• If the printer is sharing the line with other analog devices (telephone, answering machine), then set
the printer to pick up calls two rings after the answering machine. For example, if the answering
machine picks up calls after four rings, then set the printer to pick up after six rings. This way, the
answering machine picks up calls first and your voice calls are received. If the call is a fax, then the
printer detects the fax signal on the line and takes over the call. If the printer is on a dedicated fax line,
then you may set the printer to pick up on any number of rings.
• If you have multiple numbers on a single line, or if you subscribe to a distinctive ring service provided
by your telephone company, then make sure that you set the correct ring pattern for the printer.
Otherwise, the printer will not receive faxes even if you have set it to receive faxes automatically.
Receiving faxes manually
1 Turn off Auto Answer:
From the printer control panel, navigate to:
OK
OK
OK
OK
> Setup>
> Fax Setup >
> Ringing and Answering >
> Auto Answer >
> Off >
OK
2 When the telephone rings and you hear fax tones when you pick up the handset, press
printer or *9* on the telephone attached to the printer.
on the
Warning—Potential Damage: Do not touch the cables or the and
ports while actively receiving
a fax.
Tips:
• The default code for answering faxes manually is *9*, but for increased security, you can change it to
a number that only you know. You can enter up to 7 characters for your code. The valid characters are
the digits 0–9 and the characters # and *.
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Wireless networking
41
• Change the wireless settings after installation.
Wireless networking
• Install the printer on additional network computers.
Notes:
Information you will need to set up the printer on a
wireless network
To set up the printer for wireless printing, you need to know:
• The name of your wireless network, which is also known as the SSID (Service Set Identifier)
• If encryption was used to secure your network
• This program is applicable only in select printer models.
• Make sure the printer is turned on.
• Make sure the wireless network adapter installed in your printer is attached and working properly.
• Do not connect the installation or network cables until prompted to do so by the setup software.
Installing the Wireless Setup Utility (Windows only)
• The security key (either a WEP key or WPA/WPA2 passphrase)
1 Obtain a copy of the software installer package.
To find the WPA/WPA2 passphrase for the wireless network, see the documentation that came with
the access point, see the Web page associated with the access point, or consult your system support
person.
• From the Software and Documentation CD that came with your printer
• From our Web site:
If your access point is using WEP security, then the WEP key should be:
SUPPORT & DOWNLOAD > select your printer > select your operating system
• Exactly 10 or 26 hexadecimal characters
or
2 Double-click the software installer package.
• Exactly 5 or 13 ASCII characters
Wait for the installation dialog to appear.
If you are using a Software and Documentation CD and the installation dialog does not appear, then
do the following:
If your access point is using WPA or WPA2 security, then the WPA/WPA2 passphrase should be:
• Exactly 64 hexadecimal characters
or
In Windows 8
• From 8 to 63 ASCII characters
From the Search charm, type run, and then navigate to:
Apps list > Run> type D:\setup.exe> OK
Notes:
In Windows 7 or earlier
• Hexadecimal characters are A–F, a–f, and 0–9.
a
b
c
Click
, or click Start and then click Run.
• ASCII characters are letters, numbers, and symbols found on a keyboard. ASCII characters in a
WPA/WPA2 passphrase are case‑sensitive.
In the Start Search or Run dialog, type D:\setup.exe.
If your wireless network is not using security, then you will not have a security key.
Press Enter, or click OK.
Note: If you do not know the SSID of the network that your computer is connected to, then launch the
wireless utility of the computer network adapter and look for the network name. If you cannot find the
SSID or the security information for your network, then see the documentation that came with the
access point, or contact your system support person.
Note: Dis the letter of your CD or DVD drive.
3 Click Install, and then follow the instructions on the computer screen.
4 From the Available Software dialog, select Wireless Setup Utility.
Notes:
Installing the printer on a wireless network
• Wireless Setup Utility is selected by default.
• If you want to install only the Wireless Setup Utility, then clear the other selected additional
software.
Using the Wireless Setup Utility (Windows only)
5 Click Continue, and then follow the instructions on the computer screen.
The Wireless Setup Utility lets you:
• Configure the printer to join an existing wireless network.
• Add a printer to an existing ad hoc network.
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Wireless networking
42
Launching the Wireless Setup Utility
?
Note: If you encounter problems while running the application, then click
.
1 Do the following:
In Windows 8
What is Wi‑Fi Protected Setup?
From the Search charm, type wireless setup utility, and then navigate to:
Wi‑Fi Protected Setup (WPS) is a simple and secure configuration that allows you to establish a wireless
home network and enable network security without requiring prior knowledge of Wi‑Fi technology. It is
no longer necessary to configure the network name (SSID) and WEP key or WPA passphrase for network
devices.
Apps list > Wireless Setup Utility
In Windows 7 or earlier
a
b
c
Click
or Start.
Note: WPS supports only networks that communicate through access points (wireless routers).
Click All Programs or Programs.
Select the printer program folder from the list, and then select Wireless Setup Utility.
The printer supports the following methods in connecting to a wireless network:
• Personal Identification Number (PIN)—A PIN on the printer is entered into the wireless settings of the
access point.
2 Follow the instructions on the computer screen.
• Push Button Configuration (PBC)—Buttons on both the printer and the access point are pushed within
a given period of time.
Using the Wireless Setup Assistant (Macintosh only)
The Wireless Setup Assistant lets you:
Look for any of these identifier marks to check if your access point is WPS certified:
• Configure the printer to join an existing wireless network.
• Add a printer to an existing ad hoc network.
• Change the wireless settings after installation.
• Install the printer on additional network computers.
Notes:
• This application is applicable only in select printer models.
You can find these WPS logos on the side, back, or top of your access point.
• Make sure the printer is turned on.
• Make sure the wireless network adapter installed in your printer is attached and working properly.
• Do not connect the installation or network cables until prompted to do so by the setup software.
For more information on accessing the wireless settings and determining the WPS capability of your access
point, see the documentation that came with the access point or contact your system support person.
• Make sure that you are using the latest version of the Wireless Setup Assistant application. For
Configuring Wi‑Fi Protected Setup manually
Note: Make sure your access point (wireless router) is Wi‑Fi Protected Setup (WPS) certified. For more
Installing the Wireless Setup Assistant (Macintosh only)
information, see the User’s Guide.
1 Download the latest version of the Wireless Setup Assistant application from
If your printer or device has not yet been configured for wireless connection and you want to configure
it using WPS, then push the WPS button on the wireless router. Wait for the printer control panel to display
amessageto beginWPS configuration. Theremightbeashort delay before the messageappears. Ifnothing
happens after 30 seconds, then do one of the following:
2 Double‑click the downloaded software installer package.
3 Follow the instructions on the computer screen.
USE THE PUSH BUTTON CONFIGURATION (PBC) METHOD
Launching the Wireless Setup Assistant
1 From the printer control panel, navigate to:
1 From the Finder, navigate to:
OK
OK
OK
> Setup >
> Network Setup >
> Wireless 802.11b/g/n >
> Network Connection
Applications > select your printer folder
OK
OK
OK
OK
Setup >
> Wireless >
> Wi‑Fi Protected Setup >
> WPS PBC Mode >
2 Double‑click Wireless Setup Assistant, and then follow the instructions on the computer screen.
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Wireless networking
43
2 Follow the instructions on the printer display.
USE THE PERSONAL IDENTIFICATION NUMBER (PIN) METHOD
1 From the printer control panel, navigate to:
OK
OK
OK
> Setup >
> Network Setup >
> Wireless 802.11b/g/n >
> Network Connection
OK
OK
OK
OK
Setup >
> Wireless >
> Wi‑Fi Protected Setup >
> WPS PIN Mode >
2 Follow the instructions on the printer display.
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Troubleshooting
44
Installation screen did not appear during installation
If the "Before you troubleshoot" checklist does not solve the problem, then try the following:
Troubleshooting
For Windows users
Before you troubleshoot
Use this checklist to solve most printer problems:
1 Double‑click the software installer package.
Wait for the installation dialog to appear.
• Make sure the power cord is plugged into the printer and into a properly grounded, working electrical
outlet.
If you are using a Software and Documentation CD and the installation dialog does not appear, then
do the following:
• Make sure the printer is turned on.
In Windows 8
• Make sure the printer is securely connected to the computer, print server, or network access point.
• Check the printer for error messages, and resolve any errors.
• Check for paper jam messages, and clear any jams.
From the Search charm, type run, and then navigate to:
Apps list > Run > type D:\setup.exe> OK.
• Check the ink cartridges, and install new cartridges if necessary.
• Turn the printer off, wait about 10 seconds, and then turn the printer back on.
In Windows 7 or earlier
a
b
c
Click
or click Start, and then click Run.
In the Start Search or Run dialog, type D:\setup.exe.
Note: Make sure the printer is not in Sleep mode. Press and hold
for three seconds to turn off
Press Enter, or click OK.
the printer.
Note: Dis the letter of your CD or DVD drive.
If Troubleshooting does not solve your problem
2 Click Install, and then follow the instructions on the computer screen.
• Knowledgebase articles with the latest information and troubleshooting for your printer
• Live online technical support
For Macintosh users
1 From the Finder desktop, click the CD icon.
2 Double-click the software installer package, and then follow the instructions on the computer screen.
• Contact numbers for telephone technical support
Incorrect language appears on the display
If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the
following:
Setup troubleshooting
• “Installation screen did not appear during installation” on page 44
• “Incorrect language appears on the display” on page 44
• “Software did not install” on page 45
CHANGE THE LANGUAGE USING THE PRINTER MENUS
• “Print job does not print or is missing pages” on page 45
• “Printer is printing blank pages” on page 46
1 From the printer control panel, navigate to:
OK
OK
OK
> Setup >
2 Press the up or down arrow button to scroll to the language you want, and then press
3 To confirm the setting, press the left or right arrow button to scroll to Yes, and then press
> Device Setup >
> Language >
• “Printer is busy or does not respond” on page 46
• “Cannot delete documents from the print queue” on page 46
• “Cannot print through USB” on page 46
OK
.
OK
.
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Troubleshooting
45
3 Close the printer.
Software did not install
If you encountered problems while installing, or if your printer does not appear in the list in the printers
folder or as a printer option when sending a print job, then try uninstalling and reinstalling the software.
SELECT YOUR PRINTER FROM THE PRINT DIALOG BEFORE SENDING THE PRINT JOB
Note: This solution applies to Macintosh users only.
Before you reinstall the software, do the following:
1 With a document open, choose File > Print.
MAKE SURE THAT YOUR COMPUTER MEETS THE MINIMUM SYSTEM REQUIREMENTS
TEMPORARILY DISABLE SECURITY PROGRAMS IN WINDOWS BEFORE INSTALLING THE SOFTWARE
2 From the printer pop-up menu, choose your printer, and then click Print.
If your printer does not appear in the Printer list, then choose Add Printer. From the list of printers
in the Default tab, select your printer, and then click Add.
If your printer does not appear in the list, then try either of the following:
• For a USB-connected printer, remove and then reconnect the USB cable.
• For a printer that is wirelessly connected, see the Wireless troubleshooting section.
CHECK THE USB CONNECTION
1 Check the USB cable for any obvious damage. If the cable is damaged, then use a new one.
2 Firmly plug the square end of the USB cable into the back of the printer.
3 Firmly plug the rectangular end of the USB cable into the USB port of the computer.
MAKE SURE THE PRINT JOB IS NOT PAUSED
The USB port is marked with
.
MAKE SURE YOUR PRINTER IS SET AS THE DEFAULT PRINTER
Note: If you continue to have problems, then try another USB port on the computer. You may have
connected to a defective port.
RECONNECT THE PRINTER POWER SUPPLY
1 Turn off the printer.
RECONNECT THE PRINTER POWER SUPPLY
Note: Make sure the printer is not in Sleep mode. Press and hold
the printer.
for three seconds to turn off
1 Turn off the printer.
Note: Make sure the printer is not in Sleep mode. Press and hold
the printer.
for three seconds to turn off
2 Unplug the power cord from the wall outlet, and then pull out the power cord from the power
supply.
2 Unplug the power cord from the wall outlet, and then pull out the power cord from the power
supply.
3 After one minute, reconnect the power cord into the power supply, and then plug the power cord
into the wall outlet.
3 After one minute, reconnect the power cord into the power supply, and then plug the power cord
into the wall outlet.
4 Turn on the printer.
4 Turn on the printer.
REMOVE AND RECONNECT THE USB CABLE CONNECTED TO YOUR PRINTER
CHECK THE USB CONNECTION
Print job does not print or is missing pages
1 Check the USB cable for any obvious damage. If the cable is damaged, then use a new one.
2 Firmly plug the square end of the USB cable into the back of the printer.
3 Firmly plug the rectangular end of the USB cable into the USB port of the computer.
If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the
following:
MAKE SURE THE INK CARTRIDGES ARE INSERTED CORRECTLY
The USB port is marked with
.
1 Turn the printer on, and then open the printer.
Note: If you continue to have problems, then try another USB port on the computer. You may have
connected to a defective port.
2 Make sure the cartridges are inserted correctly.
The cartridges should click firmly into the matching color slot of the printhead.
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Troubleshooting
46
for three seconds to turn off
REMOVE AND REINSTALL THE PRINTER SOFTWARE
Note: Make sure the printer is not in Sleep mode. Press and hold
the printer.
2 Unplug the power cord from the wall outlet, and then pull out the power cord from the power
supply.
Printer is printing blank pages
Blank pages may be caused by improperly installed ink cartridges.
3 After one minute, reconnect the power cord into the power supply, and then plug the power cord
into the wall outlet.
REINSTALL THE INK CARTRIDGES AND DEEP CLEAN AND ALIGN THE PRINTHEAD
4 Turn on the printer.
1 Reinstall the ink cartridges, see “Replacing ink cartridges” on page 17 for more information.
If the cartridges do not seem to fit, then make sure the printhead is properly seated, and then try
installing the cartridges again.
Cannot delete documents from the print queue
If you have jobs stuck in the print queue and cannot delete them to get other jobs to print, then the
computer and printer may not be communicating.
2 Load plain, unmarked paper.
3 From the printer control panel, navigate to:
OK
OK
RESTART THE COMPUTER AND TRY AGAIN
> Setup >
> Maintenance >
OK
4 Press the up or down arrow button to scroll to Deep Clean Printhead, and then press
.
REMOVE AND RECONNECT THE USB CABLE CONNECTED TO YOUR PRINTER
A cleaning page prints.
5 Load plain, unmarked paper.
Cannot print through USB
If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the
following:
6 From the Maintenance menu screen, press the up or down arrow button to scroll to Align
OK
Printer, and then press
.
An alignment page prints.
CHECK THE USB CONNECTION
Note: Do not remove the alignment page until printing is finished.
1 Check the USB cable for any damage. If the cable is damaged, then use a new one.
2 Firmly plug the square end of the USB cable into the back of the printer.
3 Firmly plug the rectangular end of the USB cable into the USB port of the computer.
Printer is busy or does not respond
following:
The USB port is marked with
.
MAKE SURE THE PRINTER IS NOT IN SLEEP MODE
Note: If you continue to have problems, then try another USB port on the computer. You may have
connected to a defective port.
If the power light is blinking on and off slowly, then the printer is in Sleep mode. Press
the printer.
to wake up
MAKE SURE THE USB PORT IS ENABLED IN WINDOWS
If the printer will not come out of Sleep mode, then reset the power:
1 Unplug the power cord from the wall outlet, and then wait 10 seconds.
2 Insert the power cord into the wall outlet, and then turn on the printer.
1 Run the Device Manager.
In Windows 8
From the Search charm, type run, and then navigate to:
If this problem persists, then check our Web site for updates for your printer software or firmware.
Apps list > Run > type devmgmt.msc> OK
In Windows 7 or earlier
RECONNECT THE PRINTER POWER SUPPLY
a
Click
, or click Start and then click Run.
1 Turn off the printer.
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Troubleshooting
47
b
c
In the Start Search or Run dialog, type devmgmt.msc.
Press Enter, or click OK.
• If the printer is connected to a Digital Subscriber Line, then make sure you are using a DSL filter for
the printer.
• If the printer isconnected to a VoIP adapter or cable modem, then make sure thatthe printeris plugged
into the first phone port.
The Device Manager opens.
2 Click the plus sign (+) beside Universal Serial Bus controllers.
If USB Host Controller and USB Root Hub are listed, then the USB port is enabled.
• If you are using a splitter, then make sure that you are using a phone splitter. Do not use a line splitter.
For more information, see the computer documentation.
Cannot send faxes
If the “Fax troubleshooting checklist” does not solve the problem, then try one or more of the following:
REMOVE AND REINSTALL THE PRINTER SOFTWARE
MAKE SURE THAT YOU HAVE REGISTERED YOUR USER INFORMATION IN THE PRINTER
If you did not enter your user information during initial setup, then enter your fax name and fax number.
In some countries, you cannot send a fax without entering your fax name or company name. Some fax
machines also block unknown faxes or faxes without sender information.
Fax troubleshooting
• “Fax troubleshooting checklist” on page 47
• “Cannot send faxes” on page 47
• “Cannot receive faxes” on page 48
• “Cannot run the fax software” on page 48
DECREASE THE TRANSMISSION SPEED OF THE FAX MODEM
The modem of the printer can transmit data at 33,600 bps. This is the maximum speed at which the
printer can send and receive faxes. It is not necessary, however, to set the modem to its fastest
transmission capability. The speed of the modem of the receiving fax machine must match or be greater
than the speed at which you are sending your fax. Otherwise, your fax will not be received.
Fax troubleshooting checklist
If you encounter problems sending and receiving faxes, then check the connection first:
1 From the printer control panel, navigate to:
1 Check for a dial tone on the telephone line by plugging an analog telephone into the wall jack, DSL
filter, VoIP device, or cable modem where you connected the printer. Make sure you plug the
telephone into the same port.
OK
OK
OK
OK
> Setup >
> Fax Setup >
> Dialing and Sending >
> Max Send Speed >
OK
2 Select a sending speed, and then press
.
If you do not hear a dial tone, then contact your line provider.
2 While the printer is connected to the telephone line, check for a dial tone by plugging an analog
ENABLE ERROR CORRECTION
telephone into the
port of the printer.
Errors and blurs may appear in the faxed document if there is too much noise on the line. This option
enables the printer to transmit the bad blocks of data again and correct the errors. When a fax has too
many errors, the fax may be rejected by the receiving fax machine.
If you do not hear a dial tone, then use the checklist below. Listen for a dial tone after checking each
item.
If you hear a dial tone but still have problems sending and receiving faxes, then see the other topics
in this section.
1 From the printer control panel, navigate to:
OK
OK
OK
OK
> Setup >
> Fax Setup >
> Dialing and Sending >
> Error Correction >
Connection checklist
2 Check to see if error correction is set to On.
• Make sure that the printer and other devices on the line (if applicable) are set up and configured
correctly according to your setup scenario.
OK
If it is not set to On, then press the arrow buttons to select On, and then press
.
• Make sure that the cables are connected to the correct ports.
ENABLE AUTOMATIC FAX CONVERSION
If the receiving fax machine does not support color fax, then this option automatically converts the
outgoing color fax to black and white. It also automatically reduces the resolution of the fax to a
resolution that the receiving machine can support.
Power supply Answering machine Cable modem Splitter
Telephone
VoIP adapter
DSL filter
RJ‑11 adapter
1 From the printer control panel, navigate to:
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Troubleshooting
48
OK
OK
OK
OK
MAKE SURE THAT THE PRINTER MEMORY IS NOT FULL
> Setup >
> Fax Setup >
> Dialing and Sending >
> Auto Fax Convert >
2 Check to see if automatic fax conversion is set to On.
The printer saves an incoming fax to the printer memory before it prints the fax. If the printer runs out
of ink or runs out of paper while receiving the fax, then the printer saves the fax so you can print it
later. However, if the printer memory is full, then the printer may not be able to receive more incoming
faxes. An error message appears on the display when the printer memory is full. Resolve the error to
free up space in the printer memory.
OK
If it is not set to On, then press the arrow buttons to select On, and then press
.
MAKE SURE THAT THE DIAL PREFIX SETTING IS CORRECT
The dialing prefix is the number or series of numbers that you press before you can dial the actual fax
number or telephone number. If the printer is in an office setting or in a private branch exchange, this
can be a specific number that you need to press so you can make a call outside the office.
MAKE SURE THAT FAX FORWARDING IS DISABLED
1 From the printer control panel, navigate to:
Make sure that the dial prefix entered in the printer is correct for your network.
OK
OK
OK
OK
> Setup >
> Fax Setup >
> Ringing and Answering >
> Fax Forward >
1 From the printer control panel, navigate to:
OK
2 Press the arrow buttons to scroll to Off, and then press
.
OK
OK
OK
OK
> Setup >
> Fax Setup >
> Dialing and Sending >
> Dial Prefix >
2 Press the arrow buttons to create or modify the prefix.
INCREASE THE RINGER VOLUME
OK
If you set the printer to receive faxes manually (Auto Answer Off), then increase the ringer volume.
3 If the prefix is not correct, enter the correct prefix, and then press
.
MAKE SURE THAT YOU HAVE THE CORRECT MANUAL ANSWER CODE
If you set the printer to receive faxes manually (Auto Answer Off), then you need to press the correct
code when a fax comes in so that the printer can receive it.
Cannot receive faxes
If the “Fax troubleshooting checklist” does not solve the problem, then try one or more of the following:
1 From the printer control panel, navigate to:
MAKE SURE THAT YOU HAVE CONFIGURED THE CORRECT SETTINGS FOR YOUR SETUP
OK
OK
OK
OK
> Setup >
> Fax Setup >
> Ringing and Answering >
> Manual Pickup Code >
The fax settings depend on whether the printer is connected to its own fax line or shares the line with
other devices.
2 Copy the manual answer code that appears on the display.
If the printer issharingthetelephone line with an answering machine, then make sure that the following
are set:
Note: To increase the security, you can change your manual pickup code to a number that only you
know. You can enter up to 7 characters for your code. The valid characters are the digits 0–9 and the
characters # and *.
• Auto Answer is On.
• The printer picks up on a greater number of rings than the answering machine.
• The printer picks up on the correct distinctive ring (if you subscribe to a distinctive ring service).
Cannot run the fax software
The printer must be connected to a telephone, DSL, VoIP, or cable service before you can configure the
fax settings in the fax software.
If the printer is sharing the telephone line with a telephone subscribed to voice mail, then make sure
that the following are set:
• Auto Answer is Off (if you have only one number on the telephone line).
• The printer picks up on the correct distinctive ring (if you subscribe to a distinctive ring service).
MAKE SURE A FAX DRIVER IS INSTALLED
The fax option is available for use only with the PostScript driver or the Universal Fax Driver. For
information on installing these drivers, see the Software and Documentation CD.
MAKE SURE THAT THE PRINTER IS CONNECTED TO AN ANALOG PORT
The printer is an analog device. If you are using a PBX system, then make sure that the printer is
connected to an analog port on the PBX. You may need a digital line converter that converts digital
signals into analog signals.
MAKE SURE THE PRINTER IS CONNECTED TO A TELEPHONE LINE
You need to connect the printer to your telephone line (through a standard wall jack, a DSL filter, a
VoIP adapter, or a cable modem) before you can open the fax software and configure the fax settings.
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Troubleshooting
49
Printing a network setup page
A network setup page lists the configuration settings of the printer, including the IP address and MAC
Wireless network troubleshooting
If you are having trouble setting up your printer on a network, print a network setup page, and then see
address of the printer.
the comprehensive User's Guide available on the Software Installation CD.
1 Load plain paper.
Also, make sure to check the network indicator lights to verify the connection status of the printer. For
more information on the location of the network indicator lights, see“Using the printer control panel” on
page 15.
2 From the printer control panel, navigate to:
OK
OK
OK
> Setup >
> Network Setup >
> Print Network Setup Page >
Wireless troubleshooting checklist
Locating IP addresses
Before beginning to troubleshoot the wireless printer, verify the following:
• The printer, the computer, and the access point (wireless router) are all plugged in and turned on.
• The wireless network is working properly.
For Windows users
1 Open the command window.
Try accessing other computers on your wireless network.
In Windows 8
If your network has Internet access, then try connecting to the Internet over a wireless connection.
• Your SSID is correct.
From the Search charm, type run, and then navigate to:
Apps list > Run > type cmd> OK
Print a network setup page to verify the SSID the printer is using.
If you are not sure if your SSID is correct, then run the wireless setup again.
• Your WEP key or WPA passphrase is correct (if your network is secure).
Log on to the access point and check the security settings.
In Windows 7 or earlier
a
b
c
Click
, or click Start and then click Run.
In the Start Search or Run dialog, type cmd.
A security key is like a password. All devices on the same wireless network using WEP, WPA, or WPA2
share the same security key.
Press Enter, or click OK.
2 Type ipconfig, and then select Go or Enter.
If you are not sure if your security information is correct, then run the wireless setup again.
The IP address appears as four sets of numbers separated by periods, such as 123.23.123.123.
• The printer and the computer are within the range of the wireless network.
For most networks, the printer and the computer should be within 100 feet (30 meters) of the access
point (wireless router).
For Macintosh users
1 From the Apple menu, navigate to:
• The Wi‑Fi indicator is green and successfully connected.
• The printer driver is installed on the computer from which you are performing a task.
About This Mac > More Info
2 From the Contents pane, choose Network.
• The correct printer port is selected.
• The computer and printer are both connected to the same wireless network.
3 If you are connected over a wireless network, then choose AirPort from the Active Services list.
• The printer is located away from obstacles or electronic devices that could interfere with the wireless
signal.
Locating the printer IP address
• You can locate the printer IP address by viewing the printer network setup page. See the User's
Guide on the software installation CD for more information on printing a network setup page.
Make sure the printer and access point are not separated by poles, walls, or support columns
containing metal or concrete.
Many devices can interfere with the wireless signal, including baby monitors, motors, cordless phones,
security system cameras, other wireless networks, and some Bluetooth devices.
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Troubleshooting
50
If you are using one of these boxes and need more information, then see the documentation that came
with your box, or contact your internet service provider (ISP).
Cannot print over wireless network
If you encountered problems while installing, or if your printer does not appear in the printers folder or
as a printer option when sending a print job, then try uninstalling and reinstalling the software.
MOVE YOUR ACCESS POINT AWAY FROM OTHER ELECTRONIC DEVICES
There may be temporary interference from electronic devices such as microwave ovens or other
appliances, cordless phones, baby monitors, and security system cameras. Make sure your access point
is not positioned too closely to these devices.
Before you reinstall the software, check the troubleshooting checklist, and then try one or more of the
following:
TURN THE ACCESS POINT (WIRELESS ROUTER) OFF AND THEN BACK ON
Wait one minute for the printer and computer to reestablish the connection. This can sometimes
refresh network connections and resolve connectivity issues.
MOVE THE COMPUTER, PRINTER, OR BOTH CLOSER TO THE ACCESS POINT
The range of your wireless network depends on many factors, including the abilities of your access
point and network adapters. If you are having trouble printing, then try placing the computer and
printer no more than 100 feet apart.
DISCONNECT FROM YOUR VPN SESSION
When you are connected to another network through a VPN connection, you will not be able to access
the printer over your wireless network. End your VPN session, and then try printing again.
CHECK THE WIRELESS SIGNAL QUALITY
Print a network setup page and check the signal quality. If the signal quality is listed as good or excellent,
then another factor is causing the problem.
MAKE SURE DEMO MODE IS TURNED OFF
Select printer features are not available when Demo Mode is turned on.
CHECK YOUR ADVANCED SECURITY SETTINGS
From the printer control panel, navigate to:
• If you are using MAC (Media Access Control) address filtering to limit access to your wireless
network, then you must add the printer MAC address to the list of addresses allowed to connect
to the access point.
OK
OK
OK
> Setup >
> Demo Mode >
> Off >
• If you set the access point to issue a limited number of IP addresses, then you must change this so
that the printer can be added.
CHECK YOUR WEP KEY OR WPA PASSPHRASE
If your access point is using WEP security, then the WEP key should be:
Note: If you do not know how to make these changes, then see the documentation that came with
the access point, or contact the person who set up your wireless network.
• Exactly 10 or 26 hexadecimal characters. Hexadecimal characters are A–F, a–f, and 0–9.
or
• Exactly 5 or 13 ASCII characters. ASCII characters are letters, numbers, and symbols found on a
MAKE SURE YOUR COMPUTER IS CONNECTED TO YOUR ACCESS POINT
keyboard. ASCII characters in a WEP key are case‑sensitive.
• See if you have access to the Internet by opening your Web browser and accessing any site.
If your access point is using WPA or WPA2 security, then the WPA/WPA2 preshared key/passphrase
should be:
• If there are other computers or resources on your wireless network, then check to see if you can
access them from your computer.
• Exactly 64 hexadecimal characters. Hexadecimal characters are A–F, a–f, and 0–9.
or
MAKE SURE THAT YOUR COMPUTER AND PRINTER ARE CONNECTED TO THE SAME WIRELESS
NETWORK
• From 8 to 63 ASCII characters. ASCII characters are letters, numbers, and symbols found on a
keyboard. ASCII characters in a WPA passphrase are case‑sensitive.
If the printer is not on the same wireless network as the computer, then you will not be able to print
wirelessly. The SSID of the printer must match the SSID of the computer, if the computer is already
connected to the wireless network.
Note: If you do not know this information, then see the documentation that came with the access
point, or contact your system support person.
CHECK IF YOUR ACCESS POINT HAS AN ASSOCIATION/REGISTRATION BUTTON
For Windows users
Wireless broadband boxes in Europe, the Middle East, and Africa such as Livebox, AliceBox, N9UF Box,
Freebox, or Club Internet may require you to press an association/registration button when adding the
printer to your wireless network.
1 Obtain the SSID of the network that the computer is connected to.
a
Type the IP address of your access point into the address field of your Web browser.
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Troubleshooting
If you do not know the IP address of the access point, then do the following:
51
Applications > Internet Connect > AirPort
1 Open the command window.
The SSID of the network that the computer is connected to appears in the Network menu.
2 Write down the SSID.
In Windows 8
From the Search charm, type Run, and then navigate to:
Apps list > Run > type cmd> OK
For Macintosh users with an access point
1 Type the IP address of the access point in the address field of your Web browser, and then continue
to step 2.
In Windows 7 or earlier
a
b
c
Click
, or click Start and then click Run.
If you do not know the IP address of the access point, then do the following:
In the Start Search or Run dialog, type cmd.
Press Enter, or click OK.
a
From the Apple menu, navigate to either of the following:
• System Preferences > Network > AirPort
• System Preferences > Network > Wi‑Fi
Click Advanced or Configure.
The command window opens.
2 Type ipconfig, and then press Enter. Check the Wireless Network Connection section:
b
c
• The “Default Gateway” entry is typically the access point.
Click TCP/IP.
• The IP address appears as four sets of numbers separated by periods, such as
The Router entry is typically the access point.
192.168.2.134.
2 Type your user name and password when prompted, and then click OK.
b
c
Type the user name and password of the access point when prompted.
Click OK.
3 In the Wireless settings section, look for the SSID.
d
e
In the Wireless settings section, look for the SSID.
Write down the SSID.
4 Write down the SSID, security type, and the WEP key or WPA/WPA2 preshared key/passphrase (if
shown).
Notes:
Note: Make sure you copy it exactly, including any capital letters.
• Make sure you copy the network information down exactly, including any capital letters.
2 Obtain the SSID of the network that the printer is connected to:
• Store the SSID and the WEP key or WPA/WPA2 preshared key/passphrase in a safe place for
future reference.
a
b
From the printer, print a network setup page.
In the Wireless section, look for SSID.
3 Compare the SSID of the computer and SSID of the printer.
MAKE SURE YOUR OPERATING SYSTEM IS COMPATIBLE WITH WIRELESS PRINTING THROUGH
AIRPORT
If the SSIDs are the same, then the computer and the printer are connected to the same wireless
network.
The printer supports wireless printing only through AirPort base stations for Mac OS X version 10.5 or
later.
If the SSIDs are not the same, then run the utility again to set up the printer on the wireless network
used by the computer.
For Macintosh users with an AirPort base station
In Mac OS X version 10.5 or later
“Communication not available” message appears when printing
wirelessly
1 From the Apple menu, navigate to either of the following:
• System Preferences > Network > AirPort
Try one or more of the following:
• System Preferences > Network > Wi‑Fi
The SSID of the network that the computer is connected to appears in the Network Name menu.
MAKE SURE YOUR COMPUTER AND PRINTER HAVE VALID IP ADDRESSES FOR THE NETWORK
If you areusing a laptop andhave powersaving settings enabled, then youmaysee the ”Communication
not available” message on your computer screen when you attempt to print wirelessly. This can occur
if the laptop hard drive has powered down.
2 Write down the SSID.
In Mac OS X version 10.4 or earlier
If you see this message, then wait a few seconds and then try to print again. The laptop and printer
require a few seconds to power up again and reconnect to the wireless network.
1 From the Finder, navigate to:
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Troubleshooting
52
If the printer or the laptop still does not receive a valid IP address, then there is a problem with your
If you see this message again after you have waited long enough for the printer and the laptop to
connect to the network, then there may be a problem with your wireless network.
wireless network. Try the following:
• Make sure your access point (wireless router) is turned on and is working.
• Remove any objects that could be blocking the signal.
Make sure that the laptop and printer have both received IP addresses:
For Windows users
• Temporarily turn off any unnecessary wireless devices on your network and pause any
network‑intensive activities, like large file transfers or network games. If the network is too busy,
then it is possible that the printer is not receiving the IP address within the allowed time.
1 Open the command window.
In Windows 8
• Make sure your DHCP server, which may also be your wireless router, is working and is configured
to assign IP addresses. If you are not sure how to do this, then refer to the manual that came with
your wireless router.
From the Search charm, type run, and then navigate to:
Apps list > Run > type cmd> OK
If the printer and computer have valid IP addresses and the network is operating correctly, then
continue troubleshooting.
In Windows 7 or earlier
a
b
c
Click
, or click Start and then click Run.
In the Start Search or Run dialog, type cmd.
MAKE SURE THE WIRELESS PORT IS SELECTED
Press Enter, or click OK.
Note: This solution applies to Windows users only.
2 Type ipconfig, and then press Enter.
1 Open the printers folder.
The IP address appears as four sets of numbers separated by periods, such as 192.168.0.100.
In Windows 8
For Macintosh users
From the Search charm, type run, and then navigate to:
1 From the Apple menu, navigate to:
Apps list > Run > type control printers> OK
About This Mac > More Info
In Windows 7 or earlier
2 From the Contents pane, choose Network.
a
b
c
Click
, or click Start and then click Run.
3 If you are connected over a wireless network, then choose AirPort from the Active Services list.
In the Start Search or Run dialog, type control printers.
The Router entry is typically the access point.
Press Enter, or click OK.
Locating the printer IP address
2 Right‑click the printer, and then select Printer properties (for Windows 7 or later) or Properties
• From the printer, print a network setup page.
In the TCP/IP section, look for Address.
• View the printer settings.
(earlier versions).
3 Click the Ports tab, and then locate the selected port.
The selected port has a check mark beside it in the Port column.
From the printer control panel, navigate to either of the following:
4 If the Description column of the selected port indicates that it is a USB port, then scroll through the
list and select the port with Printer Port in the Description column. Check the printer model in the
Printer column to make sure you select the right printer port.
OK
OK
OK
–
> Setup >
> Network Setup >
> Wireless 802.11 b/g/n >
> Network Connection
OK
OK
OK
Setup >
> TCP/IP >
> IP Address >
5 Click OK, and then try to print again.
OK
OK
OK
–
> Setup >
> Network Setup >
> Ethernet 10/100 >
> Network Connection
OK
OK
OK
Setup >
> TCP/IP >
> IP Address >
MAKE SURE BIDIRECTIONAL COMMUNICATION IS ENABLED
If the printer or the laptop does not have an IP address, or if either has an address of 169.254.x.y (where
x and y are any two numbers between 0 and 255), then do the following:
Note: This solution applies to Windows users only.
1 Open the printers folder.
1 Turn off the device that does not have a valid IP address (the laptop, the printer, or both).
2 Turn on the device, and then check the IP addresses again.
In Windows 8
From the Search charm, type run, and then navigate to:
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Troubleshooting
53
Apps list > Run > type control printers> OK
In Windows 7 or earlier
a
b
c
Click
, or click Start and then click Run.
In the Start Search or Run dialog, type control printers.
Press Enter, or click OK.
2 Right‑click the printer, and then select Properties (for Windows Vista or earlier) or Printer
properties (for Windows 7 or later).
3 Click the Ports tab.
4 Click the box next to Enable bidirectional support if it is not already checked.
5 Click Apply > OK, and then try to print again.
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Notices
54
Federal Communications Commission (FCC) compliance information
statement
Notices
This product complies with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
Operation is subject to the following two conditions:
Edition notice
1 this device may not cause harmful interference, and
2 this device must accept any interference received, including interference that may cause undesired
operation.
October 2012
The following paragraph does not apply to any country where such provisions are inconsistent with
local law: LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY
OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES
OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some states do not allow disclaimer of
express or implied warranties in certain transactions; therefore, this statement may not apply to you.
Any questions on this statement should be directed to:
Director of Lexmark Technology & Services
Lexmark International, Inc.
740 West New Circle Road
Lexington, KY 40550
This publication could include technical inaccuracies or typographical errors. Changes are periodically
made to the information herein; these changes will be incorporated in later editions. Improvements or
changes in the products or the programs described may be made at any time.
(859) 232-3000
For additional compliance information, see the online documentation.
References in this publication to products, programs, or services do not imply that the manufacturer
intends to make these available in all countries in which it operates. Any reference to a product, program,
or service is not intended to state or imply that only that product, program, or service may be used. Any
functionally equivalent product, program, or service that does not infringe any existing intellectual
property right may be used instead. Evaluation and verification of operation in conjunction with other
products, programs, or services, except those expressly designated by the manufacturer, are the user’s
responsibility.
Federal Communications Commission (FCC) compliance information
statement
This product complies with Part 68 of the FCC Rules. See the product online documentation for additional
compliance information.
© 2012 Lexmark International, Inc.
All rights reserved.
GOVERNMENT END USERS
The Software Program and any related documentation are "Commercial Items," as that term is defined
in 48 C.F.R. 2.101, "Computer Software" and "Commercial Computer Software Documentation," as such
terms are used in 48 C.F.R. 12.212 or 48 C.F.R. 227.7202, as applicable. Consistent with 48 C.F.R. 12.212
or 48 C.F.R. 227.7202-1 through 227.7207-4, as applicable, the Commercial Computer Software and
Commercial Software Documentation are licensed to the U.S. Government end users (a) only as
Commercial Items and (b) with only those rights as are granted to all other end users pursuant to the
terms and conditions herein.
Trademarks
Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc., registered in
the United States and/or other countries.
Mac and the Mac logo are trademarks of Apple Inc., registered in the U.S. and other countries.
All other trademarks are the property of their respective owners.
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Index
55
cannot run fax software 48
cartridges, ink
energy
conserving 5
EXT port 14
G
Index
Group List 38
ordering 17
e‑mail function
I
A
checking the dial tone 37
checklist
before you troubleshoot 44
fax troubleshooting 47
cleaning printhead nozzles 19
Communication not available
message 51
configuring Wi‑Fi Protected Setup
PBC, Push Button Configuration method 42
PIN, Personal Identification Number method 42
conserving energy, ink, and paper 5
contact list
creating 38
copies
making 25
copy job
copying 25
on both sides of the paper 25
tips 25
setting up 29
incorrect language appears on display 44
information
Address Book 38
aligning the printhead 18
e‑mailing
finding 5
tips 29
information needed for setting up printer on
wireless network 41
ink
conserving 5
ink cartridge access area 14
ink cartridges
installing 17
ordering 17
removing 17
exit tray 13
exit tray extension 13
paper guide 14
F
fax setup
tray 14
country‑ or region‑specific 34
digital telephone service 33
DSL connection 32
standard telephone line connection 30
VoIP 32
fax troubleshooting
cannot run fax software 48
cannot send faxes 47
fax troubleshooting checklist 47
faxing
receiving automatically 40
sending using the control panel 39
setting sender information 37
tips, receiving 39
B
bidirectional communication
enabling 51
broadcast fax, sending
buttons, printer control panel
Address Book 15
Back 15
replacing 17
inserting a flash drive 16
installation screen did not appear
automatically 44
installing printer software (Windows) 20
J
jam clearance cover 14
Black 16
Cancel 16
Color 16
Dial Tone 15
Eco‑Mode 16
Home 15
keypad 15
Pause 15
Power 15
Redial 15
Select 15
Start 16
D
L
dial tone
language
checking 37
Digital Subscriber Line (DSL)
fax setup 32
digital telephone service
fax setup 33
distinctive ring
setting 38
documents
faxing using the computer 39
faxing using the control panel 39
printing 23
scanning using the touch screen 27
DSL filter 32
duplex
copying, automatic 25
printing, automatic 23
changing 44
LexPrint 24
line filter 32
LINE port 14
tips, sending 39
using the computer 39
using the control panel 39
faxing tips
FCC notices 54
features, printer 6
file types
supported 16
finding
information 5
publications 5
Web site 5
M
Macintosh printer software
using 21
memory card
scanning to 27
minimum system requirements 20
models, printer 5
C
Caller ID
setting 37
canceling
copy job 26
N
e‑mail 29
network setup page
printing 49
print job 24
finding IP address of computer (Mac) 49
flash drive
scanning to 27
scan job 28
networking
cannot print through USB 46
cannot receive faxes 48
finding IP address of computer 49
finding IP address of computer (Mac) 49
finding IP address of printer 49
E
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Index
IP addresses 49
56
printhead
aligning 18
printhead nozzles
cleaning 19
printing
documents 23
digital telephone service 33
DSL connection 32
setup troubleshooting
cannot print through USB 46
incorrect language appears on display 44
installation screen did not appear
automatically 44
page does not print 45
printer does not respond 46
printer printing blank pages 46
software did not install 45
troubleshooting, wireless
cannot print over wireless network 50
two‑sided
notices 2, 54
P
paper
conserving 5
photos from a flash drive 24
two‑sided 23
copying, automatic 25
paper exit tray 14
paper feed guard 13
paper guide adjustment lever 13
paper guides 13
paper support 13
parts
diagram 13
PDF
creating from scan 28
Personal Identification Number method
using 42
phone book 38
phone plug 34
phone splitter 32
photos
printing from a flash drive 24
power supply port 14
Print dialog
launching 21
print job
two‑sided printing 23
page does not print 45
U
publications
finding 5
printer does not respond 46
printer printing blank pages 46
software did not install 45
software did not install 45
Speed Dial list 38
supported file types 16
supported operating systems 20
supported printers 24
USB port 14
using
Push Button Configuration method
using 42
Wireless Setup Utility 42
V
R
voice mail
receiving faxes
Auto Answer setting 37, 40
automatically 40
manually 40
setting up 30
Voice over Internet Protocol (VoIP)
fax setup 32
T
VoIP adapter 32
tips 40
recycling 5
RJ‑11 adapter 34
W
Web Links
copying 25
accessing 21
Web site
finding 5
Windows software
Abbyy Sprint OCR 21
Phone Book 21
e‑mailing 29
S
scanning 27
sending faxes 39
Transmit Terminal Identification (TTI)
setting 37
tray extension 14
canceling 24
print troubleshooting
cannot delete documents from print queue 46
printer
features 6
models 5
setting up 6
printer control panel 14
display 15
layout 15
using 15
Wi‑Fi indicator 16
printer does not respond 46
printer features 6
printer models 5
printers
canceling 28
scanner cover 14
scanner glass 14
scanner unit 14
Printer Home 21
Printer Setup Utility 21
Printing Preferences 21
Product Update 21
Status Messenger 21
Status Monitor Center 21
Tools for Office 21
Wireless Setup Utility 21
wireless network
information needed for setting up wireless
printing 41
troubleshooting 49
wireless setup
information needed for 41
Wireless Setup Assistant
launching 42
Wireless Setup Assistant (Macintosh only)
installing 42
troubleshooting
checking an unresponsive printer 44
contacting technical support 44
fax checklist 47
wireless network 49
scanning
creating a PDF from scan 28
documents for e‑mailing 27
tips 27
to a flash drive 27
to a local computer 27
to a memory card 27
selecting the wireless port 51
sender information
registering 37
setting
number of rings 38
setting up fax
cannot receive faxes 48
troubleshooting, print
cannot delete documents from print queue 46
incorrect language appears on display 44
installation screen did not appear
automatically 44
supported 24
country‑ or region‑specific 34
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Index
57
Wireless Setup Assistant (Macintosh)
using 42
Wireless Setup Utility
launching 42
Wireless Setup Utility (Windows only)
installing 41
Wireless Setup Utility (Windows)
using 41
wireless troubleshooting
cannot print over wireless network 50
Wi‑Fi Protected Setup
configuring manually 42
using 42
Wi‑Fi Protected Setup logo
identifying 42
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