Lenoxx Electronics Telephone PH 5562 User Manual

13 MEMORY JUMBO DISPLAY CALLER ID  
SPEAKERPHONE  
MODEL PH-5562  
OPERATING INSTRUCTIONS  
CALLER ID SHOWS YOU CALLERS NAME & NUMBER  
81 NAME & NUMBER CALLER ID MEMORY  
HANDS-FREE SPEAKERPHONE WITH LED INDICATOR  
INCOMING CALL INDICATOR  
TONE/PULSE SWITCHABLE DIALING  
AUTOMATIC TIME & DATE DISPLAY  
ONE-TOUCH CALLER ID CALL BACK  
13 MEMORY TELEPHONE (3 ONE-TOUCH & 10 TWO-TOUCH)  
WALL/DESK USABLE  
REQUIRES 4 SIZE AABATTERIES (NOT INCLUDED)  
TO USE THE CALLER ID FEATURE OF THIS PHONE, YOU MUST  
SUBSCRIBE TO CALLER ID SERVICE FROM YOUR PHONE COMPANY,  
AND REMEMBER TO INSTALL BATTERIES  
NOTE: READ AND FOLLOW THESE INSTRUCTIONS BEFORE USING YOUR TELEPHONE  
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BATTERY SAFETY INSTRUCTIONS  
CAUTION: TO REDUCE THE RISK OF FIRE OR PERSONAL INJURY, READ AND  
FOLLOW THESE INSTRUCTIONS.  
1. Use only the following type and size of batteries: 4 size AAalkaline batteries (not  
included).  
2. Do not dispose of the batteries into a fire. The cells may explode. Check with local  
codes for possible special disposal instructions.  
3. Do not open or mutilate the batteries. Released electrolyte is corrosive and may cause  
damage to the eyes or skin. It may be toxic if swallowed.  
4. Exercise care in handling batteries in order not to short the battery with conducting  
materials such as rings, bracelets and keys. The battery or conductor may over heat  
and cause burns.  
5. Do not attempt to recharge the batteries that are used with this product. The batteries  
may leak corrosive electrolyte or explode.  
6. Do not attempt to rejuvenate the batteries identified for use with this product by heating  
them. Sudden release of the battery electrolyte may cause burns or irritation to eyes or  
skin.  
7. All batteries should be replaced at the same time. Mixing fresh and discharged batteries  
could increase internal cell pressure and rupture the batteries.  
8. When inserting batteries into this product, the proper polarity or direction must be  
observed. Reverse insertion of batteries may result in leakage or explosion.  
9. Remove the batteries from this product if the product will not be used for a long period  
of time (several months or more) since during this time the batteries could leak, damaging  
the product.  
10. Discard weak or dead batteries as soon as possible since they are more likely to leak in  
the product. Batteries should be replaced when the display gets dim or if the Low  
Battery Indicator appears in the display.  
11. Do not store this product in high temperature areas. Batteries that are stored in a  
freezer or refrigerator for the purpose of extending shelf life should be protected  
from condensation during storage and defrosting. Batteries should be stabilized at  
room temperature prior to use after cold storage.  
12. If this product does not operate normally, see TROUBLE SHOOTING on pages 9 and  
10. If you cannot resolve the problem, or if the product is damaged, refer to the  
LENOXX WARRANTY INFORMATION on the last page. Opening or removing covers  
may expose you to dangerous voltages or other risks. Incorrect reassembly can cause  
electric shock when the appliance is subsequently used.  
13. Installation of batteries should only be done by an adult for safety.  
SAVE THESE INSTRUCTIONS  
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CHECKING THE PACKAGE CONTENTS  
As you unpack this set, make sure you have the following items in the package.  
TELEPHONE BASE  
HANDSET  
COILED HANDSET CORD  
STRAIGHT TELE-  
WALL MOUNT ADAPTOR (attach  
PHONE LINE CORD  
to the back of the base for both  
desk use and wall mounting)  
POWERING THE PHONE  
Before you connect the phone cords, follow these steps to install the batteries:  
1. Insert a flat blade screwdriver or coin like a quarter into the slot and pry out (lift) the  
battery door (FIG. 1).  
2. Insert 4 size AAalkaline batteries as shown inside the battery compartment (FIG. 2).  
3. Replace the battery door and snap it shut (FIG. 3).  
FIG. 1  
CAUTION  
FIG. 2  
FIG. 3  
Replace the batteries when the low battery indicator  
appears in the display.  
When the batteries are dead, the display will not show. You can still make or receive calls,  
but you cant use the Caller ID or memory dialing.  
When the battery level is low, the speakerphone may not work properly, your data and  
settings could also be erased.  
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ATTACHING THE BRACKET FOR DESK USE  
The plastic bracket should be installed correctly for proper  
desk use.  
1. Arrange the bracket on the correct position of the bottom  
of the base, please note the arrow on the bracket.  
2. Insert the two lower tabs on the bracket into the corresponding  
slots on the bottom of the base.  
3. Push the two upper tabs on the bracket to insert them into  
the corresponding slots on the bottom of the base.  
4. To separate the bracket from the base, push the two upper  
tabs on the bracket and pull the bracket out.  
CONNECTING THE TELEPHONE  
HANDSET  
WALL JACK  
REAR OF THE  
TELEPHONE  
SETTING UP LCD CONTRAST, LANGUAGE, AREA CODE, TIME AND DATE  
You may need to set up the LCD contrast level, language, area code, time and date for your  
telephone when you power your phone for the first time or when you move to an area that  
has a different area code. Area code setting is necessary because the phone must distinguish  
local or long distance calls to properly dial calls from the Caller ID list.  
Press and hold the DELETE button down, then press the DOWN button, the following will  
show in the display (FIG. 1). Release the DELETE button, press the UP or DOWN button to  
choose the LCD contrast level (1-5). Press the DELETE button to confirm and accept. In  
general, you can press the DISPLAY button directly to set the LCD contrast. Then the  
display will come to the language setting.  
FIG. 1  
FIG. 2  
FIG. 3  
The default language E(E= English; F= French; S= Spanish) will flash (FIG. 2).  
Press the UP or DOWN button to choose your desired language (flashing). Press the  
DELETE button to confirm and accept.  
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AREA CODE EXAMPLE: 718  
Press UP & DELETE to set  
Press UP & DELETE to set  
Press UP & DELETE to set  
Then the display will ask you to set your Area Code (FIG. 3):  
While the first digit is flashing, you should:  
1. Press the UP button till the first digit of your area code is  
displayed (flashing).  
2. Press the DELETE button to accept and go to the next digit.  
3. Repeat steps 1 and 2 above to set the 2nd and 3rd digits of  
your area code.  
You do not have to set up the Time and Date because the  
telephone company will automatically update this with  
your Caller ID when your phone rings (twice or more). To  
get back to the standby mode (for dialing), press the DELETE  
button repeatedly until the normal display shows.  
After setting the LCD contrast, language, area code, time & date, you can adjust the  
display to the proper position so that you can easy read the information in the display.  
CHOOSING TONE OR PULSE DIALING  
Select the type of dialing that your telephone system requires by setting the TONE/PULSE  
switch (on the rear of the telephone).  
TONE - The set will operate using tone dialing.  
PULSE - The set will dial using rotary dial type pulses (clicking sounds).  
If you are not sure of your dialing system, make a trial call with the switch set to TONE. If the  
call connects, leave the switch as it is; otherwise, set it to PULSE.  
NOTE: To use caller ID service, you will probably need TONE dialing.  
MAKING CALLS  
1. Pick up the handset or press the SPEAKERPHONE button to get a dial tone.  
2. Dial your call.  
3. To end the call, replace the handset on the base or press the SPEAKERPHONE button again.  
ANSWERING CALLS  
1. After the phone rings, the INCOMING CALL indicator will flash simultaneously, pick up  
the handset or press the SPEAKERPHONE button.  
2. To end the call, replace the handset on the base or press the SPEAKERPHONE button again.  
VOLUME CONTROL AND RINGER SETTING  
Adjust the handset volume  
Slide the HANDSET VOLUME control (LOUD or NORMAL).  
Adjust the speakerphone  
volume  
Slide the SPEAKERPHONE VOLUME control (on the right  
side of the phone).  
Set RINGER HI/LO/OFF switch (on the rear of the phone).  
HI - loud rings on incoming calls.  
Adjust the ringer level  
LO - lower rings on incoming calls.  
OFF - no ringing on incoming calls.  
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LAST NUMBER REDIALING  
1. Pick up the HANDSET or press the SPEAKERPHONE button.  
2. Press the REDIAL/PAUSE button. The last dialed number appears in the display and is  
automatically dialed.  
PAUSE FUNCTION  
Example: In an office where you need to dial a 9 first to get an outside line.  
Dial the number 9 and press REDIAL/PAUSE button, and then dial the phone number. You  
will see a “  
displayed for pause. You may also store this into memory.  
HOLD FUNCTION  
You can temporarily hold the line by pressing the HOLD button during conversation, HOLD”  
will flash in the display, and you can replace the handset on the base without disconnecting  
the call. Picking up the handset or pressing the SPEAKERPHONE button on this phone or  
any phone on the same line will stop the hold function.  
FLASH FUNCTION  
Useful for call waiting or getting a new dial tone.  
STORING PHONE NUMBERS INTO MEMORY  
1. Press the STORE button.  
(short for programming) appears in the display.  
2. Dial the phone number you want to store. You can store up to 22 digits (including a  
TONE  
TONE (  
) and a PAUSE (REDIAL/PAUSE), each of which is counted as one digit).  
3. For 3 one-touch dialing:  
For 10 two-touch dialing:  
Press AUTO button, and then press one of the  
dialing keys (0 to 9) to store a phone number in.  
Press one of the 3 one-touch  
speed dial buttons (M1 to M3).  
4. The stored number and the location will be shown in the display.  
5. Repeat steps 1 to 4 to store numbers into other memory locations.  
NOTE: When the batteries are dead or removed for more than five minutes, the stored  
numbers may be erased.  
MEMORY DIALING  
1. Pick up the handset or press the SPEAKERPHONE button.  
2. For 3 one-touch dialing:  
Press one of the 3 one-touch  
speed dial buttons (M1 to M3).  
For 10 two-touch dialing:  
Press the AUTO button, and then press one of  
the dialing keys (0 to 9).  
3. The phone will dial the numbers you stored into that memory.  
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CALLER ID OPERATION  
Your new telephone has Caller ID feature and if you subscribe to Caller ID service, the  
Callers telephone number (if available), Name, Time and Date of the call will be displayed  
between the first and second ring of the phone. The phone stores the data of the last 81  
calls received including UNAVAILABLE CALLand PRIVATE CALL. It keeps track of all  
calls received, even if they were not answered.  
VIEWING THE CALLER ID LIST  
You can look through the data (calls) in the Caller ID list to check the numbers and names  
of the calls received.  
1. Press the DOWN button to view your calls from the newest call.  
2. Press the UP button to view calls from older calls to newer ones.  
NOTE: When the batteries are weak, the low battery indicator  
is displayed. Change  
the batteries as soon as possible; otherwise the Caller ID list may be erased.  
CALLING BACK FROM THE CALLER ID LIST  
1. Display the phone number you want to call back using the UP or DOWN button.  
2. Press the CALL BACK button.  
3. Press the CALL BACK button once or twice more to choose the number of call-back digit  
to be dialed out (7 digits - phone number by itself, or 10 digits - area code + phone  
number, or 11 digits - 1 + area code + phone number), different parts of the country have  
different dialing systems even for local calls.  
4. Pick up the HANDSET or press the SPEAKERPHONE button, the phone will dial the number  
displayed.  
STORING THE PHONE NUMBERS FROM THE CALLER ID LIST  
1. Display the phone number you want to store (by pressing UP or DOWN button).  
2. Press STORE button.  
3. Press the CALL BACK button to change the memory dial digit (7-digit, 10-digit or 11-digit).  
For two-touch memory  
4. For one-touch memory  
Press a one-touch speed dial button  
(M1 to M3).  
Press the AUTO button, and then press  
one of the speed dial memories (0 to 9).  
DELETING THE DATA FROM THE CALLER ID LIST  
To delete the Caller ID memory one by one  
1. Display the Callers ID you want to delete (by pressing UP or DOWN button).  
2. Press the DELETE button, the display will show DELETE CALL?, press the DELETE  
button once more, the display changes to show the next or previous call, and the data is  
deleted.  
To delete ALL the Caller ID memories  
1. When the phone is not in use (the phone is in normal standby mode), press the DELETE  
button and hold for 3 seconds, the display shows DELETE ALL?.  
2. Press the DELETE button once more, the display changes to NO CALLSand all the  
Caller ID memories (including the new call memories) are deleted.  
USING MESSAGE WAITING/MAILBOX  
To use the Message Waiting indication feature, you must subscribe to this service if available  
from your local telephone company.  
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WALL MOUNTING  
NOTE: For either desk use or wall mounting, you need to install the included adaptor correctly.  
If you do not have a modular wall phone plate installed, please consult with your phone  
company or installer to get one.  
1. HANDSET CLIP - When the phone is mounted on the wall, the HANDSET CLIP must be  
adjusted so it will hold the HANDSET.  
A. SLIDE OUT  
B. REVERSE  
C. REPLACE INTO PHONE  
2. Put the straight telephone line cord into the wall adaptor, leave one end of the telephone  
line cord about 7and the other end about 3.  
ABOUT 7 INCHES  
(plug into phone jack)  
ABOUT 3 INCHES  
(plug into wall jack)  
3. Install the wall adaptor on the bottom of  
the base as the diagram on the right.  
4. Plug the longer wire about 7into the top of the phone, plug the 3wire into wall jack.  
5. Put the phone over the wall plate, make sure both posts fit into slots on the back of  
the phone. Then slide the phone down to lock the phone onto the wall plate.  
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TROUBLE SHOOTING  
PROBLEMS  
CHECK  
The Caller ID unit will not function until you have  
subscribed the Caller ID service from your local telephone  
company. Call your local telephone company to have  
Caller ID service installed on your phone line. Check  
your phone line connections. Also, fresh batteries MUST  
be installed. Make sure all your phone line connections  
are secure and correct.  
The Caller ID display does not  
show the callers information.  
If it is a private call or a blocked call, the callers name  
and/or phone number will not appear in the display.  
(You will see time & date of call plus some dashes or  
the words UNAVAILABLEor PRIVATE CALL.)  
Is any plug disconnected from the modular phone jack?  
Is any jack improperly wired? Use another phone to  
test the jack.  
No dial tone.  
Are all cords connected properly? Are all 4 AAbatteries  
installed? Make sure they are installed according to  
the polarity shown.  
Phone does not work.  
Phone does not ring.  
RINGER switch may be set to OFF?  
Slide the switch to HI or LO position.  
Check the TONE/PULSE switch setting.  
You may only have PULSE service. Set the TONE/  
PULSE switch to PULSE position.  
Cannot dial.  
Speakerphone does not  
work properly.  
No batteries are installed or batteries are weak or  
installed up-side-down.  
Cannot store numbers into  
memory.  
Make sure the Caller ID service is active.  
Check if the phone is connected to a working wall jack.  
Check if all line cord connections are correct and secure.  
Caller ID does not work.  
Reset the contrast level of the LCD display.  
Check if batteries are properly installed.  
Check if you have received the first Caller ID record.  
If you have received the first Caller ID record, your  
batteries may be weak.  
The Caller ID display gets  
dim or is blank.  
Make sure the handset cords connected properly. Or,  
replace the COILED HANDSET CORD. Any phone  
store has these cords in different lengths. After some  
time the cord may have become overstretched or  
damaged.  
Static noise on line or cannot  
hear calling party or calling  
party cannot hear you.  
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TROUBLE SHOOTING (continued)  
PROBLEMS  
CHECK  
Check if  
shows in the display. Since the  
REDIAL/PAUSE button has combined function  
(pause function), the phone may have been  
paused. Just press the HOOK switch.  
REDIAL does not work.  
Feedback or squealing when  
using SPEAKERPHONE.  
Volume is too high. Reduce the SPEAKER-  
PHONE VOLUME control setting.  
You picked up the phone before the second ring,  
or your phone received unclear call information.  
Static can cause this message.  
If this condition persists, contact your local  
telephone company to ensure that there is no  
problem with your phone line.  
appears in the display.  
To erase ALL call records, make sure the phone  
is not in use, press the DELETE button and hold  
for 3 seconds, the display will show DELETE  
ALL?, press the DELETE button again.  
Cannot erase all records in memory.  
Caller ID displays words like  
Your language is set for French or Spanish. To  
reset the language, press and hold the DELETE  
button and press the DOWN button, the display  
will go to the contrast level setting, press the  
DELETE button again then press the DOWN button.  
,
or  
or  
.
When  
is flashing, press DELETE button to  
confirm. The language will be set to English mode.  
Check if you have stored the numbers correctly  
by pressing that memory location button(s). Also  
numbers can only be stored when fresh batteries  
are installed correctly.  
Memory Dialing does not work.  
Handset falls out of phone base  
when wall mounted.  
Handset clip was not installed properly for wall  
use. See page 8 for details.  
The caller may have an unlisted or blocked number  
to prevent Caller ID identification, or it may be an  
overseas call or you may have noise on the line  
during that call.  
Callers information is not registered  
to the Caller ID memory.  
Check with your telephone company if this service  
is available and if you have subscribed for it.  
Message Waiting does not work.  
Your MEMORY button has no stored number.  
Please store the number again. Press the  
STORE button, dial the number and press the  
MEMORY locations you want.  
Pressing a Memory button does not  
display number.  
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IMPORTANT TELEPHONE COMPANY & FCC INFORMATION  
Consumer Information:  
a) This equipment complies with Part 68 of the FCC rules and the requirements adopted by  
the ACTA (Administrative Council for Terminal Attachment). On the bottom of this equipment  
is a label that contains, among other information, a product identifier in the format  
US: 5G7TE13BPH5562. If requested, this number must be provided to the telephone  
company.  
b) An applicable certification jacks Universal Service Order Codes (USOC) for the equipment  
is provided (i.e., RJ11C) in the packaging with each piece of approved terminal equipment.  
c) A plug and jack used to connect this equipment to the premises wiring and telephone  
network must comply with the applicable FCC Part 68 rules and requirements adopted by  
the ACTA. A compliant telephone cord and modular plug is provided with this product. It  
is designed to be connected to a compatible modular jack that is also compliant. See  
installation instructions for details.  
d) The REN is used to determine the number of devices that may be connected to a  
telephone line. Excessive RENs on a telephone line may result in the devices not ringing  
in response to an incoming call. In most but not all areas, the sum of RENs should not  
exceed five (5.0). To be certain of the number of devices that may be connected to a line,  
as determined by the total RENs, contact the local telephone company. [For products  
approved after July 23, 2001, the REN for this product is part of the product identifier  
that has the format US:AAAEQ##TXXXX. The digits represented by ## are the REN  
without a decimal point (e.g., 03 is a REN of 0.3). For earlier products, the REN is  
separately shown on the label.]  
e) If this equipment causes harm to the telephone network, the telephone company will  
notify you in advance that temporary discontinuance of service may be required. But if  
advance notice isnt practical, the telephone company will notify the customer as soon as  
possible. Also, you will be advised of your right to file a complaint with the FCC if you  
believe it is necessary.  
f) The telephone company may make changes in its facilities, equipment, operations or  
procedures that could affect the operation of the equipment. If this happens the telephone  
company will provide advance notice in order for you to make necessary modifications to  
maintain uninterrupted service.  
g) Should you experience trouble with this equipment, please contact our Customer Service  
Department at 1-800-315-5885, or visit our website: http://www.lenoxx.com, or e-mail  
to: [email protected] for repair or read the warranty information on the last page of this  
manual. If the equipment is causing harm to the telephone network, the telephone  
company may request that you disconnect the equipment until the problem is resolved.  
h) Please follow instructions for repairing if any (e.g. battery replacement section); otherwise  
do not alternate or repair any parts of device except specified.  
i) Connection to party line service is subject to state tariffs. Contact the state public utility  
commission, public service commission or corporation commission for information.  
j) NOTICE: If your home has specially wired alarm equipment connected to the telephone  
line, ensure the installation of this equipment does not disable your alarm equipment. If  
you have questions about what will disable alarm equipment, consult your telephone  
company or a qualified installer.  
k) This equipment is hearing aid compatible.  
NOTICE: According to telephone company reports, AC electrical surges, typically resulting  
from lightning strikes, are very destructive to telephone equipment connected to AC power  
sources. To minimize damage from these types of surges, a surge arrestor is recommended.  
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IMPORTANT TELEPHONE COMPANY & FCC INFORMATION  
This device complies with Part 15 of the FCC Rules. Operation is subject to the following  
two conditions: (1) this device may not cause harmful interference, and (2) this device  
must accept any interference received, including interference that may cause undesired  
operation.  
NOTE: This equipment has been tested and found to comply with the limits for a Class  
B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to  
provide reasonable protection against harmful interference in a residential installation.  
This equipment generates, uses, and can radiate radio frequency energy and, if not  
installed and used in accordance with the instructions, may cause harmful interference  
to radio communications. However, there is no guarantee that interference will not  
occur in a particular installation. If this equipment does cause harmful interference to  
radio or television reception, which can be determined by turning the equipment off  
and on, the user is encouraged to try to correct the interference by one or more of the  
following measures:  
-
-
-
Reorient or relocate the receiving antenna.  
Increase the separation between the equipment and receiver.  
Connect the equipment into an outlet on a circuit different from that to which the  
receiver is connected.  
-
Consult the dealer or an experienced radio/TV technician for help.  
WARNING: Changes or modifications to this unit not expressly approved by the party  
responsible for compliance could void the users authority to operate the equipment.  
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LIMITED WARRANTY  
We warrant this product to be free from defects in material and workmanship under  
normal use for a period of 90 days after purchase and we will repair it free of charge or  
replace it at no charge, should it become defective under this warranty, providing you  
submit proof of purchase (sales slip) with the set.  
During the initial 90 day period after original purchase, we will service or exchange,  
at no charge, the set that is returned to LENOXX ELECTRONICS CORP. After the  
initial 90 day period expires, and for a period of 12 months from original purchase, we  
will repair the unit covering any part(s) that need to be replaced at no charge, but will  
charge for the cost of labor, return postage paid by Lenoxx.  
This warranty does not apply to any products which have been subject to misuse,  
neglect or accident. This warranty does not cover broken cord or cabinet. UNDER NO  
CIRCUMSTANCES WILL LENOXX ELECTRONICS CORP. BE LIABLE FOR ANY  
INCIDENTAL OR CONSEQUENTIAL DAMAGES. Some states do not allow the exclusion  
or limitation of incidental or consequential damages, so the above limitations or  
exclusions may not apply to you.  
This warranty gives you specific legal rights, and you may also have other rights  
which vary from state to state. The following charges apply to repairs beyond the  
warranty period: $8.00. Be sure to pack carefully and return postage paid insured  
together with your money order (personal checks will not be accepted) and sales  
receipt to:  
LENOXX ELECTRONICS CORP., 35 BRUNSWICK AVENUE, EDISON, N.J. 08817,  
USA  
We reserve the right to make design and specification changes for product improvement.  
The descriptions and characteristics given in this document are given as a general indication  
and not as a guarantee. In order to provide the highest quality product possible, we reserve  
the right to make any improvement or modification without prior notice. The English version  
serves as the final reference on all product and operation details should any discrepancies  
arise in other languages.  
For customer service  
Dial: 1-800-315-5885  
(MONDAY - THURSDAY 8:00 AM - 5:00 PM, FRIDAY 8:00 AM - 1:30 PM EST)  
or Visit Our Website: http://www.lenoxx.com  
© 2007 LENOXX ELECTRONICS CORP.  
35 BRUNSWICK AVENUE  
EDISON, N.J. 08817, USA  
MADE & PRINTED IN CHINA  
IB-PH5562-WM-E-010807  
13  
IB-PH5562-WM-E-010807.pmd  
14  
1/23/2007, 5:08 PM  
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