Lenoxx Electronics Telephone PH 543 User Manual

13 MEMORY CALLER ID TRIM PHONE  
MODEL PH-543  
OPERATING INSTRUCTIONS  
CALLER ID SHOWS YOU CALLER’S NAME & NUMBER  
70 NAME & NUMBER CALLER ID MEMORY  
TONE/PULSE SWITCHABLE DIALING  
AUTOMATIC TIME & DATE DISPLAY  
ONE-TOUCH CALLER ID CALL BACK  
3 ONE-TOUCH SPEED DIAL BUTTONS  
10 TWO-TOUCH SPEED DIAL MEMORY LOCATIONS  
WALL/DESK USABLE  
USES 3 SIZE “AA” BATTERIES (NOT INCLUDED)  
TO USE THIS CALLER ID FEATURES OF THIS PHONE,  
YOU MUST SUBSCRIBE TO CALLER ID SERVICE,  
AND REMEMBER TO INSTALL BATTERIES.  
NOTE: READ AND FOLLOW THESE INSTRUCTIONS  
BEFORE USING YOUR TELEPHONE.  
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IMPORTANT SAFETY INSTRUCTIONS  
When using your telephone equipment, basic safety precautions should  
always be followed to reduce the risk of fire, electric shock and  
personal injury, including the following:  
1.Read and follow all instructions and warnings.  
2.Unplug this product from the wall outlet before cleaning. Do not use  
liquid cleaners or aerosol cleaners. Use a slightly dampened cloth only.  
3.Do not use this product near water, for example, near a bathtub,  
wash bowl, kitchen sink, or laundry tub, in a wet basement, or near  
a swimming pool.  
4.Do not place this product on an unstable cart, stand or table. The  
product may fall, causing serious damage to the phone.  
5.Slots and openings in back or bottom of the phone are for ventilation,  
and should not be blocked or covered. The openings should never  
be blocked by placing the product on the bed, sofa, rug, or other similar  
surface. This product should never be placed near or over a radiator,  
heat register or a built-in installation such as a bookcase or cabinet  
unless proper ventilation is provided.  
6.Never push objects of any kind into this product through cabinet  
slots as they may touch dangerous voltage points or short out parts  
that could result in risk of fire or electric shock. Never spill liquid of  
any kind on the product.  
7.To reduce the risk of electric shock, do not take this telephone apart.  
When service or repair work is required, take it to a qualified service  
representative, Opening or removing covers may expose you to  
dangerous voltage or other risks. Incorrect reassembly can cause  
electric shock when the appliance is subsequently used.  
8.Unplug this product from the wall outlet and refer servicing to  
qualified service personnel under the following conditions:  
A. When the cord or plug is damaged or frayed.  
B. If liquid has been spilled into the product.  
C. If the product has been exposed to rain or water.  
D. If the product does not operate normally by following the operating  
instructions. Adjust only those controls that are covered by the  
operating instructions because improper adjustment of other  
controls may result in damage and will often require extensive  
work by a qualified technician to restore the product to normal  
operation.  
E. If the product has been dropped or the cabinet has been damaged.  
F. If the product exhibits a distinct change in performance.  
9.Avoid using a telephone (other than a cordless type) during an  
electrical storm. There may be a remote risk of electric shock from lightning.  
10.Do not use the telephone to report a gas leak in the vicinity of the leak.  
11. Do not allow anything to rest on the telephone cord. Do not locate  
this product where the cord will be damaged by persons walking on it.  
12.Never install telephone wiring during a lightning storm.  
13.Never install telephone jacks in wet locations unless the jack is  
specially designed for wet locations.  
14.Never touch uninsulated telephone wires or terminals, unless the  
telephone line has been disconnected at the network interface.  
15.Be careful when installing or modifying telephone lines.  
SAVE THESE INSTRUCTIONS  
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BATTERY SAFETY INSTRUCTIONS  
CAUTION: TO REDUCE THE RISK OF FIRE OR PERSONAL  
INJURY, READ AND FOLLOW THESE INSTRUCTIONS.  
1. Use only the following type and size of batteries: 3 size “AA”  
alkaline batteries (not included).  
2. Do not dispose the batteries into a fire. The cells may explode.  
Check with local codes for possible special disposal instructions.  
3. Do not open or mutilate the batteries. Released electrolyte is  
corrosive and may cause damage to the eyes or skin. It may be  
toxic if swallowed.  
4. Be careful when handling batteries in order not to short the battery  
with conducting materials such as rings, bracelets and keys. The  
battery or conductor may over heat and cause burns.  
5. Do not attempt to recharge the batteries that are used with this  
product. The batteries may leak corrosive electrolyte or explode.  
6. Do not attempt to rejuvenate the batteries identified for use with this  
product by heating them. Sudden release of the battery electrolyte  
may cause burns or irritation to eyes or skin.  
7. All batteries should be replaced at the same time. Mixing fresh and  
discharged batteries could increase internal cell pressure and  
rupture the batteries.  
8. When inserting batteries into this product, the proper polarity or  
direction must be observed. Reverse insertion of batteries may  
result in the leakage or explosion.  
9. Remove the batteries from this product if the product will not be  
used for a long period of time (several months or more) since during  
this time the batteries could leak, damaging the product.  
10. Discard weak or dead batteries as soon as possible since they are  
more likely to leak in the product. Batteries should be replaced when  
the display gets dim or if the LOW BATTERY INDICATOR shows.  
11. Do not store this product in high temperature areas. Batteries that  
are stored in a freezer or refrigerator for the purpose of extending  
shelf life should be protected from condensation during storage and  
defrosting. Batteries should be stabilized at room temperature prior  
to use after cold storage.  
12. If this product does not operate normally, see TROUBLE SHOOTING  
in this booklet. If you cannot resolve the problem, or if the product is  
damaged, refer to the LENOXX WARRANTY INFORMATION on the  
last page of this manual. Opening or removing covers may expose  
you to dangerous voltages or other risks. Incorrect reassembly can  
cause electric shock when the appliance is subsequently used.  
13. Installation of batteries should only be done by an adult.  
SAVE THESE INSTRUCTIONS  
HELP LINE 1-800-315-5885  
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FCC INFORMATION  
FCC REGISTRATION  
This telephone set is registered with the FCC based upon compliance  
with Part 68 of its rules. Connection of this telephone to the nationwide  
telecommunications network must be through a standard network jack  
(RJ11W or RJ11C) which you can order from your telephone company,  
if not already installed.  
NOTE: FCC registration does not constitute an expressed or implied  
guarantee of performance. Only the Limited Warranty in this  
booklet covers the performance of this telephone set.  
IMPORTANT FCC INFORMATION  
In the event that terminal equipment causes harm to the telephone  
network, the telephone company should notify the customer, if possible,  
that service may be stopped. However, where prior notice is impractical,  
the company may temporarily cease service providing that they:  
1. Promptly notify the customer.  
2. Give the customer an opportunity to correct the problem with  
their equipment.  
3. Inform the customer of the right to bring a complaint to the  
Federal Communications Commission pursuant to procedures  
set out in FCC Rules and Regulations Subpart E of Part 68.  
The telephone company may make changes in its communications  
facilities, equipment, operations or procedures, where such action is  
reasonably required in the operation of its business and is not inconsistent  
with the rules and regulations in FCC Part 68. If such changes can be  
reasonably expected to render any customer terminal equipment  
incompatible, the customer shall be given adequate notice in writing, to  
allow the customer an opportunity to maintain uninterrupted service.  
RINGER EQUIVALENCE NO. (REN)  
The REN is useful to determine the quantity of devices you may connect to  
your telephone line and still have all of those devices ring when your  
telephone number is called. In most, but not all areas, the sum of the  
REN’s of all devices connected to one line should not exceed five (5.0).  
You should contact your local telephone company to get the number of  
devices you may connect to your line, as determined by the REN.  
NOTE :  
This equipment has been tested and found to comply with the limits for  
a Class B digital device, pursuant to Part 15 of the FCC Rules. This  
equipment generates, uses, and can radiate radio frequency energy  
and, if not installed and used in accordance with the instructions, may  
cause harmful interference to radio communications. If this equipment  
does cause harmful interference to radio or television reception, try the  
following:  
1. Reorient or relocate the receiving antenna.  
2. Increase the separation between the equipment and receiver.  
3. Connect the equipment into an outlet on a circuit different from that  
to which the receiver is connected..  
4. Consult the dealer or an experienced radio/TV technician for assistance.  
GENERAL  
The FCC prohibits customer-provided terminal equipment to be  
connected to party lines or to be used in conjunction with coin  
telephone service. This phone is hearing aid compatible.  
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LOCATION OF CONTROLS  
5
4
9
10  
3
2
1
11  
12  
6
7
13  
14  
15  
16  
8
17  
19  
18  
1. FLASH BUTTON  
2. MUTE BUTTON  
3. STORE (MEMORY) BUTTON  
4. ONE-TOUCH SPEED DIAL BUTTONS  
(M1, M2 & M3)  
5. HOOK SWITCH  
6. AUTO (MEMORY) BUTTON  
7. REDIAL/PAUSE BUTTON  
8. COILED CORD JACK  
9. LINE CORD JACK (on bottom)  
10. RINGER (HIGH/LOW/OFF) SWITCH  
11. BATTERY COMPARTMENT  
12. TELEPHONE NUMBER INDEX  
13. NEW CALL INDICATOR  
14. CALLER ID DISPLAY  
15. UP & DOWN BUTTONS  
16. DELETE BUTTON  
17. CALLBACK/ADJUST BUTTON  
18. VOLUME CONTROL  
19. CONTRAST BUTTON  
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GETTING STARTED  
Step 1: Checking the Package Contents  
Your new PH-543 Caller ID Trim Phone has all the features of a 13  
memory telephone plus Caller ID display.  
As you unpack this set, make sure you have the following items in  
the package.  
HANDSET  
TELEPHONE BASE  
COILED HANDSET CORD  
STRAIGHT TELEPHONE  
LINE CORD  
SHORT STRAIGHT WALL CORD  
(for Wall Mounting use)  
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GETTING STARTED  
Step 2: Telephone Installation  
INSTALLING BATTERIES  
Before you connect the phone cords, follow these steps to install  
the batteries:  
1. Push down the battery door tab with a pen or other pointed  
object and lift the battery door out (Fig. 1).  
2. Insert 3 size “AA” alkaline batteries as shown inside the  
battery compartment (Fig. 2). (The negative side (–) of the  
battery touches the battery spring.)  
3. Replace the battery door and snap it shut (Fig. 3).  
Fig. 1  
Fig. 2  
Fig. 3  
CAUTION  
Make sure that the telephone line cord is disconnected before  
opening the battery door.  
Replace the batteries when the LOW BATTERY INDICATOR  
appears in the display or when the display gets dim.  
When the batteries are dead, the display will not show  
anything. You can still make or receive calls, but you can’t use  
the Caller ID functions.  
When the batteries are dead, your call data and memories could  
be erased.  
CONNECTING THE TELEPHONE  
1. Connect the COILED HANDSET  
Step 2  
CORD to the bottom of the handset  
and the bottom of the base (Step 1).  
2. Connect the straight telephone line  
cord to the LINE CORD jack and  
telephone outlet on the wall (step 2).  
(If you want to mount the telephone  
on the wall, refer to Wall Mounting  
instruction of this booklet)  
Step 1  
3. Route the LINE CORD into the  
channel on the bottom of the base.  
If your telephone outlet is not modular, contact your telephone  
company for assistance.  
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GETTING STARTED  
Step 3: Setting up the telephone  
SETTING UP LCD CONTRAST, LANGUAGE, AREA CODE,  
TIME & DATE, AND TONE OR PULSE MODE  
You may need to set up the LCD contrast, language, area code,  
time and date, and tone or pulse mode for your telephone when  
you install the batteries for the first time or when you move to an  
area that has a different area code. This is necessary because the  
phone must distinguish local or long distance calls to properly dial  
calls from the Caller ID list.  
NOTE: During setup, if you do not press the DELETE button within  
20 seconds, the display will get back to normal display  
mode.  
Press and hold the DELETE button, then press  
the DOWN button, the LCD CONTRAST (5-  
grey level) will show on the display. Use the  
UP or DOWN button to select the suitable grey-  
level and press the DELETE button to accept.  
Then SET LANGUAGE will show in the  
display, the default language “E” (English) will  
flash. Press UP or DOWN to choose your  
desired language (flashing). Press the DELETE  
button to confirm and accept.  
“E” = English;  
“F” = French;  
“S” = Spanish  
Your phone now will ask you to set your  
Area Code:  
AREA CODE  
E X A M P L E :  
718  
Press UP/DOWN & DELETE  
Press UP/DOWN & DELETE  
Press UP/DOWN & DELETE  
While the first digit is flashing, you should:  
1. Press the UP or DOWN button till the  
first digit of your area code is displayed  
(flashing).  
2. Press the DELETE button to accept  
and go to the next digit.  
3. Repeat above steps 1 and 2 to set the  
2nd and 3rd digits of your area code.  
Afterwards, your phone will now go to the Time and Date mode,  
press the UP or DOWN button to get the correct number and press  
the DELETE button to accept. Then the phone will ask you to  
select Tone or Pulse mode, press the UP or DOWN button to  
select your desired dialing mode(“>” flashes before it) and press  
the DELETE button to confirm until the normal display shows.  
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NOTE:  
1. You do not have to set up the Time and Date manually because  
the telephone company will automatically update this with the  
Caller’s ID information when your phone rings (twice or more).  
To get back to the standby mode (for dialing), press the  
DELETE button until the normal display shows.  
2. The factory’s default setting of the dialing mode is TONE, so  
you don’t need to set it again if you want to use TONE dialing  
mode.  
3. When your phone is set to pulse service, this phone can be  
switched to temporary tone for access to services that require  
tone signaling including Telephone Banking. Just press the  
TONE  
button after dialing in pulse and your buttons can  
now be used for tone signaling for this call only.  
Adjusting the LCD Contrast Level  
You can also adjust the grey-level of the display by pressing the  
CONTRAST button without entering the initial setup mode.  
BASICS  
Making and Receiving Calls  
MAKING A CALL  
1. Pick up the handset.  
2. Dial the phone number. The dialed number appears in the  
display.  
3. When you finish talking, replace the handset into the base.  
RECEIVING A CALL  
1. Pick up the handset when the phone rings.  
2. When you finish talking, replace the handset into the base.  
Volume Control and Ringer Setting  
Slide the VOLUME control to  
NORM. or LOUD position.  
Adjust the handset volume  
Set the RINGER switch.  
HI - loud rings on incoming calls.  
LOW - lower rings on incoming calls.  
OFF - no ringing on incoming calls.  
Adjust the ringer level  
If you have subscribed to the Caller ID service, the caller’s number  
and/or name will appear in the display when you receive a call.  
Last Number Redialing / Pause Function  
1. Pick up the handset.  
2. Press the REDIAL/PAUSE button. The last dialed number  
appears in the display and is automatically dialed.  
If you need a pause in a number, simply press the REDIAL/PAUSE  
button on your phone. (Example: In an office where you need to dial  
a 9 first to get an outside line), dial the number 9 and press the  
REDIAL/PAUSE button, and then dial the phone number. You will  
see a “ ” displayed for PAUSE. You may also store this into memory.  
Flash Function  
Useful for call waiting or getting a new dial tone.  
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MEMORY DIALING  
You can quickly dial the numbers you stored into the 3 one-touch  
speed dial buttons or 10 two-touch speed dial memories.  
Storing Phone Number into Memory  
1. Press the STORE button, “  
appears in the display.  
” (short for programming)  
2. Dial the phone number you want to store. You can store up to  
22 digits, including a TONE ( ) and a PAUSE (REDIAL/  
PAUSE), each of which is counted as one digit.  
For two-touch dialing:  
3. For one-touch dialing:  
Press one of the 3 one-  
touch speed dial buttons  
(M1 to M3).  
Press the AUTO button, and  
then press one of the dialing  
keys (0 to 9) to store a phone  
number in.  
4. The stored number and the location will show in the display.  
5. Press the STORE button, and wait about 3 seconds to resume  
normal display.  
6. Repeat steps 1-4 to store numbers into other memory locations.  
NOTE: When the batteries are dead or removed for more than 5  
minutes, the stored numbers may be erased.  
NOTE: If you want to store a calling card number into one of your  
memories, you may do this the same way you program a  
phone number into memory. If you need a pause in a  
number, simply press the REDIAL/PAUSE button on your  
phone.  
NOTE: If you entered a wrong number, you may press the STORE  
button or HOOK switch, then start from the beginning.  
TO STORE A NUMBER TO BE DIALED VIA PRIVATE  
BRANCH EXCHANGE (PABX)  
Before entering a phone number in Step 2 in Storing phone  
number into memory, do as follows:  
1. Enter the outside line access digit (e.g., 9).  
2. Press the REDIAL/PAUSE button (for a pause).  
TO CHANGE A STORED NUMBER  
Just store a new number, as described above, the old one will be  
erased automatically.  
Making Calls with One-Touch Speed  
Dial Buttons  
1. Pick up the handset.  
2. Press one of the one-touch speed dial buttons (M1 to M3).  
3. The phone will dial the numbers you stored into it.  
Making Calls with Two-Touch Speed Dial  
Locations  
1. Pick up the handset.  
2. Press the AUTO button first, then press the stored two-touch  
memory number (0 to 9).  
3. The phone will dial the numbers you stored into it.  
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CALLER ID FEATURES  
Understanding the Caller ID service  
Caller ID allows the caller’s phone number to be shown on the  
display after the second ring of the call, also in most cases, the  
caller’s name, calling time and date. This informations will be  
stored automatically.  
In order to enjoy this feature, you must first subscribe to the  
Caller ID service.  
To use the call back feature, set the area code (refer to page 7).  
When You Receive a Call  
The display as right illustrated  
will show all the information  
when you receive a call.  
The caller’s phone number and/or name will not appear in the  
following cases:  
-
When the call is made through a telephone company which  
does not offer Caller ID service (including international  
calls), the display will show UNAVAILABLE ”  
.
-
When the call is “blocked”. For privacy reasons, many states  
allow callers the option to prevent his or her telephone data  
from being displayed on the other party’s Caller ID display.  
The display will show PRIVATE CALL”.  
-
-
If the call is from an office which uses multiple lines, the  
displayed phone number may not match the number you  
use to call that extension.  
If you have picked up the phone before the second ring.  
Viewing the Caller ID List  
The phone stores the data of the last 70 calls received. It keeps  
track of all calls received, even if they were not answered.  
You can look through the data in the Caller ID list to check the  
numbers and names of the calls received.  
1.Press the DOWN button. The data of the newest call appears  
for 20 seconds.  
2.Press the DOWN button to view data from new to old, and the  
UP button from old to new.  
When you have reached the last (newest) call by pressing  
the UP button, “END OF LIST  
appears. If you press UP  
button again, the display will show the first (oldest) call.  
When you have reached the first (oldest) call by pressing  
the DOWN button, “END OF LIST appears. If you press the  
DOWN button again, the display will show the last (newest) call.  
You can view the Caller ID list during conversation also by  
following the steps above.  
NOTE:If batteries are weak, the LOW BATTERY INDICATOR  
is displayed. Replace new batteries as soon as possible;  
otherwise the Caller ID list and memories may be erased.  
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CALLER ID FEATURES  
Calling back from the Caller ID List  
A. When Handset is on the Base  
1. Display the phone number you want to call back using the UP  
or DOWN button.  
2. Press the CALLBACK/ADJUST button.  
3. If the number is only 7-digit (local call), the display will show  
PICK UP OR ADJ” and the phone displayed is 7-digit; if you want  
the phone number to be 10-digit or 11-digit, press the  
CALLBACK/ADJUST button once or twice more.  
4. If the phone number is 10-digit, the display will show “PICK UP  
OR ADJ” and the phone number displayed is 11-digit (“1” is added  
automatically in front of the 10-digit phone number); if you want  
the phone number to be 10-digit or 7-digit, press the  
CALLBACK/ADJUST button once or twice more.  
5. Pick up the handset, the displayed number will dial out  
automatically.  
B. When Handset is Picked Up  
1. Display the phone number you want to call back using the UP  
or DOWN button.  
2. Press the CALLBACK/ADJUST button.  
3. If the number is only 7-digit (local call), the display will show  
DIALING OR ADJ” and the phone displayed is 7-digit; if you want  
the phone number to be 10-digit or 11-digit, press the  
CALLBACK/ADJUST button once or twice more, the displayed  
phone number will dial out automatically .  
4. If the phone number is 10-digit, the display will show “DIALING  
OR ADJ” and the phone number displayed is 11-digit (“1” is added  
automatically in front of the 10-digit phone number); if you want  
the phone number to be 10-digit or 7-digit, press the  
CALLBACK/ADJUST button once or twice more; then after 2  
seconds, the displayed phone number will dial out automatically.  
Storing Phone Numbers from the Caller  
ID List  
As the phone keeps the data of up to 70 calls, if the 71st call comes  
in, the phone will delete the oldest data automatically.  
To prevent important call from being deleted, you can store them  
into the 13 speed dial memories (3 one-touch and 10 two-touch).  
1. Display the phone number you want to store.  
2. Press the STORE button. The number is repeated in the  
display.  
3. For one-touch memory For two-touch memory  
Press a one-touch speed  
dial button (M1 to M3).  
Press the AUTO button, and then  
any speed dial memories (0 to 9).  
The phone number is now stored in that memory button (Note:  
Only the number will be stored, not the name).  
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CALLER ID FEATURES  
Deleting the Data from the Caller ID List  
TO DELETE THE CALLER ID MEMORY ONE BY ONE  
1. Display the caller’s ID you want to delete.  
2. Press the DELETE button twice quickly, the display shows the  
next or previous call, and the data is deleted.  
TO DELETE ALL THE CALLER ID MEMORIES  
1. Make sure that all NEW calls have been reviewed (NEW CALL  
INDICATOR at the back of the handset does not flash).  
2. Press the UP or DOWN button to display any call, make sure  
the display does not show “END OF LIST ”.  
3. Press and hold the DELETE button down for 6 seconds.  
Display changes to “NO CALLS , all Caller ID memories are  
deleted.  
NOTE: You cannot delete all the Caller ID memories when there  
are any new calls remaining (not viewed yet), or when “END  
OF LIST” is shown in the display.  
Using Message Waiting / Mailbox  
To use the Message Waiting feature, you must subscribe to this  
service if available from your local telephone company.  
This phone will only respond to FSK type of message delivery.  
1. If the message is sent by the telephone company which is  
preceded by a ring, the MESSAGE WAITING symbol  
will appear in the display, and the NEW CALL INDICATOR  
will flash after 20 seconds.  
2. After you retrieve your message(s), the telephone company  
will send a clear signal (by a ring) to your phone. The symbol  
will turn off until a new message is received. The NEW  
CALL INDICATOR will stop flashing. Sometimes the  
telephone company will not send a message clear signal to  
your phone, then you will have to clear the message waiting  
symbol manually by holding the DELETE button, then  
pressing the UP button.  
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WALL MOUNTING  
This phone can be mounted on a wall phone plate. If you do not  
have a modular wall phone plate installed, please consult with your  
phone company or installer to get one, or see the following for  
installation without a wall plate.  
1. Use the SHORT STRAIGHT  
WALL CORD, and plug one end  
into the rear of the phone.  
2. Plug the other end into the  
WALL JACK.  
3. Put the phone over the WALL  
PLATE, make sure both posts fit  
into slots on the back of the  
phone. Then slide down to lock  
the phone into the WALL  
PLATE.  
WALL MOUNTING WITHOUT A MODULAR  
WALL PHONE PLATE  
Follow these instructions to mount  
the phone on the wall without a  
Drill one hole  
wall plate:  
1. Locate a wall stud. If it is  
possible to utilize a wall stud  
Make sure  
for mounting, dry wall expanders  
the space  
or a similar type fastener is  
between  
recommended. Consult your  
local hardware store for details.  
holes is  
100 mm  
2. Drill 2 holes  
apart.  
(100 mm)  
3. Put a screw into each hole and  
leave (5mm) of the head  
exposed to mount the phone  
(screws are not included).  
Drill one hole  
4. Connect the straight long cord to the phone and jack.  
5. Place the TELEPHONE BASE on the 2 mounting screws and  
gently push down to lock into place.  
IMPORTANT  
Before mounting the phone onto the wall, select a wall area with  
sufficient strength. If mounting on the wallboard or in an area of  
questionable strength, locate a stud for maximum support of your  
telephone.  
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TROUBLE SHOOTING  
CHECK  
PROBLEMS  
Is any plug disconnected from the modular  
phone plug? Is any jack improperly wired?  
Use another phone to test the jack.  
No dial tone  
Are all cords connected properly? Are all 3  
“AA” batteries installed? Make sure they are  
installed according to the polarity shown.  
Phone does not  
work  
RINGER switch may be set to OFF? Slide  
switch to HI or LOW position.  
Phone does not  
ring  
Check the TONE/PULSE setting. You may  
only have PULSE service. Set the TONE/  
PULSE to PULSE mode (see page 7).  
Can not dial  
Display shows  
erroneous figure  
OR No dial tone  
or Low dial tone  
or cannot dial out  
You have selected the wrong languages.  
Refer to page 7 and reset the language. It  
may be helpful to remove the batteries and  
the line cord for 30 seconds first.  
No batteries are installed or batteries are  
weak or installed up-side-down.  
Cannot store into  
memory  
Make sure the Caller ID service is active.  
- The phone is connected to a working wall jack.  
- All line cord connections are correct and secure.  
Caller ID does  
not work  
Check if batteries are properly installed, and  
if you have received the first Caller ID record.  
The display gets  
dim or is blank  
If you have,  
your batteries may be weak.  
Replace all the batteries.  
The Caller ID unit will not function until you  
have subscribed to Caller ID service from  
your local telephone company. Call your  
local telephone company to have Caller ID  
service installed on your phone line. Also,  
fresh batteries must be installed.  
The Caller ID  
display does not  
show the caller’s  
information  
Make sure all your phone line connections  
are secure and correct.  
If it is a private call or a blocked call, the  
caller’s name and/or phone number will not  
appear on the display. (You will see time  
and date of call plus some dashes or the  
words “PRIVATE CALL” or “UNAVAILABLE” .)  
Make sure the COILED HANDSET CORD is  
connected properly. OR Replace the COILED  
HANDSET CORD. Any phone store has these  
cords in different lengths. After some time the  
cord may become overstretched or damaged.  
Static noise on  
line, cannot hear  
calling party or  
calling party can  
not hear you  
Check if  
shows in the display. Since  
the REDIAL/PAUSE button has combined  
function (pause), the phone may have been  
paused. Just press the HOOK switch or  
FLASH button to get a new dial tone.  
Redial does not  
work  
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TROUBLE SHOOTING (continued)  
PROBLEMS  
CHECK  
Pick up the phone before the second ring,  
or your phone received no information or  
unclear information. Static can cause this  
message. If this condition persists, contact  
your local telephone company to ensure  
there is no problem with your phone line.  
Shows in the  
display  
The DELETE button must be quickly pressed  
twice to erase a single call record. To erase  
ALL call records, display any record using the  
UP or DOWN button, then press and hold the  
Cannot erase  
all records in  
memory  
DELETE button for about  
6
seconds  
after you viewed all new calls.  
Caller ID dis- Your language is set for French or Spanish.  
plays words like To reset the language, press and hold the  
or DELETE button and then press the DOWN  
button. While  
or  
is flashing, press the  
or  
DELETE button to confirm. The language will  
be set to English mode.  
or  
Check if you have stored the numbers  
Memory Dialing correctly by pressing that memory location  
does not work  
button(s). Also numbers can only be stored  
when fresh batteries are installed.  
The caller may have a blocked number to  
prevent Caller ID identification, or it may be  
an overseas call or you may have noise on  
the line during that call.  
Caller’s number  
is not registered  
to the Caller ID  
memory  
Message Wait- Check with your telephone company if this  
ing does not service is available and if you have  
work  
subscribed for it.  
Pressing  
a
The MEMORY button has no stored number.  
Please store the number again. Press the  
STORE button, dial the number and then  
press the MEMORY locations.  
MEMORY button  
not  
display  
stored number  
NOTE:  
1. If problems with your telephone service occur later, try to  
determine if the trouble is with the telephones you own or with  
the telephone company equipment. Unplug the telephone and  
try it on another jack in a different room or in a neighbor’s home  
to see if the phone line or the set is bad. If the known working  
phone does not operate properly on that line, contact your local  
telephone company for assistance.  
2. If disconnection of your phone ends the problem, your phone  
may be the source of the trouble and it should be tested and  
repaired if necessary before it is reconnected.  
3. There are no user maintainable parts or adjustments on this  
set. Should your phone require repairing, contact the  
manufacturer for instructions (except for cords which you can  
buy at any phone store).  
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LIMITED WARRANTY  
We warrant this product to be free from defects in  
material and workmanship under normal use for a  
period of 1 year after purchase, and we will repair it free  
of charge or replace it at no charge, should it become  
defective under this warranty, providing you submit proof  
of purchase (sales slip) with the set.  
During the initial 1 year period after original purchase,  
we will service the set that is returned to LENOXX  
ELECTRONICS CORP., prepaid, at no charge. After the  
initial 1 year period expires, we will exchange, at no  
charge, any part that is defective, but will charge for the  
cost of labor, return postage paid by LENOXX.  
This warranty does not apply to any products which  
have been subject to misuse, neglect or accident. This  
warranty does not cover broken cords or cabinet.  
UNDER NO CIRCUMSTANCES WILL LENOXX  
ELECTRONICS CORP. BE LIABLE FOR ANY INCIDENTAL  
OR CONSEQUENTIAL DAMAGES. Some states do not  
allow the exclusion or limitation of incidental or  
consequential damages, so the above exclusions or  
limitations may not apply to you.  
This warranty gives you specific legal rights, and you  
may also have other rights which vary from state to state.  
The following charges apply to repairs beyond the  
warranty period: $5.00. Be sure to pack carefully and send  
postage paid and insured with your money order  
(personal checks will not be accepted) and sales receipt to:  
LENOXX ELECTRONICS CORP., 2 GERMAK DRIVE,  
CARTERET, N.J. 07008  
For Customer Service  
Dial 1-800-315-5885 (MONDAY - THURSDAY 09:00 AM - 05:00 PM,  
FRIDAY 09:00 AM - 01:00 PM EST)  
or Visit Our Website: http://www.lenoxx.com  
© 2003 LENOXX ELECTRONICS CORP.  
2 GERMAK DRIVE  
CARTERET, N.J. 07008  
MADE & PRINTED IN CHINA  
16  
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