Lenovo Computer Monitor 9417 HE2 User Manual

L1700p Flat Panel Monitor  
User’s Guide  
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Contents  
Safety information ........................................................................................................ iii  
Chapter 1. Getting started......................................................................................... 1-1  
Shipping contents .......................................................................................................................................................... 1-1  
Product overview ........................................................................................................................................................... 1-2  
Types of adjustments.................................................................................................................................................. 1-2  
Tilt.............................................................................................................................................................................. 1-2  
Swivel ........................................................................................................................................................................ 1-2  
HeightAdjustment ..................................................................................................................................................... 1-3  
Monitor Pivot ............................................................................................................................................................. 1-3  
User controls .............................................................................................................................................................. 1-3  
Cable lock slot ............................................................................................................................................................ 1-4  
Setting up your monitor .................................................................................................................................................. 1-4  
Connecting and turning on your monitor .................................................................................................................. 1-4  
Registering your option ................................................................................................................................................. 1-9  
Chapter 2. Adjusting and using your monitor .......................................................... 2-1  
Comfort and accessibility .............................................................................................................................................. 2-1  
Arranging your work area ......................................................................................................................................... 2-1  
Positioning and viewing your monitor................................................................................................................... 2-1  
Quick tips for healthy work habits .......................................................................................................................... 2-2  
Accessibility information.......................................................................................................................................... 2-3  
Adjusting your monitor image ....................................................................................................................................... 2-3  
Using the direct access controls ................................................................................................................................ 2-3  
Using the On-Screen Display (OSD) controls ......................................................................................................... 2-3  
Selecting a supported display mode ............................................................................................................................. .2-6  
Image rotation ................................................................................................................................................................. 2-7  
Understanding power management ................................................................................................................................ 2-7  
Caring for your monitor ................................................................................................................................................. 2-8  
Detaching the monitor stand .......................................................................................................................................... 2-9  
Wall Mounting (Optional) ............................................................................................................................................. 2-9  
Chapter 3. Reference information ............................................................................ 3-1  
Monitor specifications .................................................................................................................................................. .3-1  
Troubleshooting ............................................................................................................................................................. 3-3  
Manual image setup .................................................................................................................................................. 3-4  
Manually installing the monitor driver..................................................................................................................... 3-5  
Getting further help ............................................................................................................................................... 3-8  
Service information ................................................................................................................................................... 3-8  
Product numbers .................................................................................................................................................... 3-8  
Customer responsibilities ....................................................................................................................................... 3-8  
Service parts ........................................................................................................................................................... 3-9  
Appendix A. Service and Support ............................................................................ A-1  
Online technical support ............................................................................................................................................... A-1  
Telephone technical support ......................................................................................................................................... A-1  
Worldwide telephone list ......................................................................................................................................... A-1  
Appendix B. Notices...................................................................................................B-1  
Trademarks .................................................................................................................................................................... B-2  
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ii  
Safety information  
© Copyright Lenovo 2008.  
iii  
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Chapter 1. Getting started  
This User’s Guide contains detailed information on the ThinkVision® L1700p Flat Panel  
Monitor. For a quick overview, please see the Setup Poster that was shipped with your  
monitor.  
Shipping contents  
The product package should include the following items:  
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·
·
·
·
·
·
·
·
Setup Poster  
Monitor Safety, Troubleshooting, and Warranty Guide  
Reference and Driver CD  
ThinkVision L1700p Flat Panel Monitor  
Power Cord  
Analog Signal Cable - Attached to monitor  
Digital Signal Cable  
Cable Cover  
Cable wrapper  
Note: To attach a VESA mount, please see  
“Detaching the monitor stand” on page 2-9.  
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1-1  
Product overview  
This section will provide information on adjusting monitor positions, setting user  
controls, and using the cable lock slot.  
Types of adjustments  
Tilt  
Please see the illustration below for an example of the tilt range.  
0
30  
Swivel  
With the built-in pedestal, you can tilt and swivel the monitor for the most  
comfortable viewing angle.  
-45o  
45o  
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Height Adjustment  
After pressing the top of the monitor, remove the fixed pin and adjust the height of  
the monitor.  
110mm  
Monitor Pivot  
O
90  
- Adjust height to the top position before rotation the monitor.  
- Rotate clockwise until the monitor stops at 90°.  
User controls  
Your monitor has controls on the front which are used to adjust the display.  
For information on how to use these controls, please see  
“Adjusting your monitor image” on page 2-3.  
Chapter 1. Getting started  
1-3  
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Cable lock slot  
Your monitor is equipped with a cable lock slot located on the rear of your monitor  
(in the lower right corner). Please follow the instructions that came with the cable  
lock to attach it.  
Setting up your monitor  
This section provides information to help you set up your monitor.  
Connecting and turning on your monitor  
Note: Be sure to read the Safety Information located in the Monitor Safety,  
Troubleshooting, and Warranty Guide before carrying out this procedure.  
1. Power off your computer and all attached devices, and unplug the computer power  
cord.  
2. Connect the analog signal cable to the video port on the back of the computer.  
Note: One end of the signal cable is already pre-attached to your monitor.  
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Connect the digital cable to the DVI connector of the monitor and the other end on  
the back of the computer.  
Plug the monitor power cord and the computer cord into grounded electrical outlets.  
Note: A certified power supply cord has to be used with this equipment. The relevant  
national installation and/or equipment regulations shall be considered. A certified  
power supply cord not lighter than ordinary polyvinyl chloride flexible cord according  
to IEC 60227 (designation H05VV-F 3G 0.75mm2 or H05VVH2-F2 3G 0.75mm2) shall be  
used.Alternative a flexible cord be of synthetic rubber according to IEC 60245  
(designation H05RR-F 3G 0.75mm2) shall be used.  
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1-5  
Rotate the head of the monitor into portrait view.  
Place the cables through the Main Clip. Then fasten the clip.  
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Wrap the Cable Wrapper around the cables.  
Remove the Rubber Cover from the back of the stand.  
And then replace the Cable Cover.  
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Power on the monitor and the computer.  
To install the monitor driver, insert the Reference and Driver CD, click Install  
driver, and follow the on-screen instructions.  
To optimize your monitor image, if using the analog cable, press theAutomatic Image  
Setup key. Automatic image setup requires that the monitor is warmed up for at least 15  
minutes. This is not required if you are using the DVI cable.  
Note: If automatic image setup does not establish the image that you prefer, perform  
manual image setup. See “Manual image setup” on page 3-4.  
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Registering your option  
Thank you for purchasing this Lenovo® product. Please take a few moments to register  
your product and provide us with information that will help Lenovo to better serve you  
in the future. Your feedback is valuable to us in developing products and services that  
are important to you, as well as in developing better ways to communicate with you.  
Register your option on the followingWeb site:  
Lenovo will send you information and updates on your registered product unless you  
indicate on the Web site questionnaire that you do not want to receive further  
information.  
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1-9  
Chapter 2. Adjusting and using your monitor  
This section will give you information on adjusting and using your monitor.  
Comfort and accessibility  
Good ergonomic practice is important to get the most from your personal computer  
and to avoid discomfort. Arrange your workplace and the equipment you use to suit  
your individual needs and the kind of work that you perform. In addition, use healthy  
work habits to maximize your performance and comfort while using your computer.  
For more detailed information on any of these topics, visit the Healthy Computing  
Arranging your work area  
Use a work surface of appropriate height and available working area to allow you to  
work in comfort.  
Organize your work area to match the way you use materials and equipment. Keep  
your work area clean and clear for the materials that you typically use and place the  
items that you use most frequently, such as the computer mouse or telephone, within  
the easiest reach.  
Equipment layout and setup play a large role in your working posture. The following  
topics describe how to optimize equipment setup to achieve and maintain good  
working posture.  
Positioning and viewing your monitor  
Position and adjust your computer monitor for comfortable viewing by considering  
the following items:  
·
Viewing distance: Optimal viewing distances for monitors range from  
approximately 510mm to 760mm (20 in to 30 in) and can vary depending on  
ambient light and time of day. You can achieve different viewing distances by  
repositioning your monitor or by modifying your posture or chair position. Use a  
viewing distance that is most comfortable for you.  
·
Monitor height: Position the monitor so your head and neck are in a comfortable  
and neutral (vertical, or upright) position. If your monitor does not have height  
adjustments, you might have to place books or other sturdy objects under the base  
of the monitor to achieve the desired height. A general guideline is to position the  
monitor such that the top of the screen is at or slightly below your eye-height  
when you are comfortably seated. However, be sure to optimize your monitor  
height so the line of site between your eyes and the center the monitor suits your  
preferences for visual distance and comfortable viewing when your eye muscles  
are in a relaxed state.  
2-1  
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·
·
Tilt: Adjust the tilt of your monitor to optimize the appearance of the screen  
content and to accommodate your preferred head and neck posture.  
General location: Position your monitor to avoid glare or reflections on the  
screen from overhead lighting or nearby windows.  
The following are some other tips for comfortable viewing of your monitor:  
·
·
Use adequate lighting for the type of work you are performing.  
Use the monitor brightness, contrast, and image adjustment controls, if equipped,  
to optimize the image on your screen to meet your visual preferences.  
·
Keep your monitor screen clean so you can focus on the screen’s contents.  
Any concentrated and sustained visual activity can be tiring for your eyes. Be sure to  
periodically look away from your monitor screen and focus on a far object to allow  
your eye muscles to relax. If you have questions on eye fatigue or visual discomfort,  
consult a vision care specialist for advice.  
Quick tips for healthy work habits  
The following information is a summary of some important factors to consider to  
help you remain comfortable and productive while you use your computer.  
·
Good posture starts with equipment setup: The layout of your work area and  
the setup of your computer equipment have a large effect on your posture while  
using your computer. Be sure to optimize the position and orientation of your  
equipment by following the tips outlined in “Arranging your work area” on page 2-1  
so you can maintain a comfortable and productive posture. Also, be sure to use the  
adjustment capabilities of your computer components and office furniture to best  
suit your preferences now and as your preferences change over time.  
·
·
Minor changes in posture can help avoid discomfort: The longer you sit and  
work with your computer, the more important it is to observe your working  
posture. Avoid assuming any one posture for an extended period of time.  
Periodically make minor modifications in your posture to help deter any  
discomforts that might arise. Make use of any adjustments that your office  
furniture or equipment provide to accommodate changes in posture  
Short, periodic breaks help ensure healthy computing: Because computing is  
primarily a static activity, it is particularly important to take short breaks from  
your work. Periodically, stand up from your work area, stretch, walk for a drink of  
water, or otherwise take a short break from using your computer. A short break  
from work gives your body a welcome change in posture and helps to ensure you  
remain comfortable and productive while you do work.  
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2-2  
Accessibility information  
Lenovo is committed to providing greater access to information and technology to  
people with disabilities. With assistive technologies, users can access information in  
the way most appropriate to their disability. Some of these technologies are already  
provided in your operating system; others can be purchased through vendors or  
Adjusting your monitor image  
This section describes the user control features used to adjust your monitor image.  
Using the direct access controls  
The direct access controls can be used when the On Screen Display (OSD) is not  
displayed.  
Table 2-1. Direct access controls  
Icon  
Control  
Description  
Image Setup  
Brightness  
Input Change  
Activates automatic image adjustment.  
Direct access to Brightness adjustment.  
Switches the video input source.  
Using the On-Screen Display (OSD) controls  
The settings adjustable with the user controls are viewed through the On-Screen  
Display (OSD), as shown below.  
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To use the controls:  
1. Press to open the main OSD menu.  
2. Use or to move among the icons. Select an icon and press to access that  
function. If there is a sub-menu, you can move between options using or  
,
then press to select that function. Use or to make adjustments. Press to  
save.  
3. Press  
to move backwards through the sub-menus and exit from the OSD.  
4. Press and hold for 10 seconds to lock the OSD. This will prevent accidental  
adjustments to the OSD. Press and hold for 10 seconds to unlock the OSD and  
allow adjustments to the OSD.  
5. Enables DDC/CI by default. Use OSD Exit Key, Press and hold the  
for 10 seconds to disable / enable DDC/CI function. The words " DDC/CI  
Disable" or “DDC/CI Enable” will be displayed.  
button  
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Table 2-2. OSD functions  
OSD Icon Submenu  
on Main  
Menu  
Description  
Controls and Controls  
Adjustments and  
(Analog) Adjustments  
(Digital)  
Adjusts overall brightness  
Same as  
Analog  
Brightness  
Contrast  
Brightness-  
/Contrast  
Adjusts difference between light and dark areas  
Moves the image left or right.  
Moves the image up or down.  
Automatically optimizes the image.  
Controls  
Image  
Position  
Horizontal Position  
Vertical Position  
Automatic  
Locked not  
required for  
digital input  
Image  
Setup  
Manually optimizes the image. See "Menual mage setup" page 3-4.  
·
·
·
Manual  
Clock  
Phase  
Save  
Adjusts intensity of red, green, and blue.  
Same as  
Analog  
Image  
Color  
Properties  
Preset mode  
.
.
.
.
Reddish  
sRGB  
*
Neutral  
Bluish  
Custom  
Red: Increases or decreases the saturation of "red" in the image.  
Green: Increases or decreases the saturation of "green" in the image.  
Blue: Increases or decreases the saturation of "blue" in the image.  
Save: Saves the custom color choices.  
·
·
·
·
This monitor can accept video signals through two different connectors.  
Most desktop computers use a D-SUB connector. Select digital among  
OSD Controls when you use DVI connector.  
Input Signal  
Information  
Selects D-SUB (Analog)  
Selects DVI (Digital)  
·
·
Shows resolution, refresh rate, and product details. Note: This screen Same as  
does not allow any changes to the settings.  
Options  
Analog  
This section lists the languages supported by your monitor.  
Menu Language Note: The language chosen only affects the language of the OSD. It  
has no effect on any software running on the computer.  
* Note: Brightness and Contrast can not be adjusted in sRGB mode.  
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Table 2-2. OSD functions (continued)  
OSD Icon on Submenu  
Main Menu  
Description  
Controls and Controls and  
Adjustments Adjustments  
(Analog)  
(Digital)  
Adjusts menu location on the screen.  
Same as Analog  
Options  
Menu Position  
Default  
Returns the menu position to the default settings.  
·
·
·
Custom  
Horizontal: Changes the horizontal position of the OSD.  
Vertical: Changes the vertical position of the OSD.  
Save  
·
·
Cancel  
Reset  
Factory Default  
Accessibility  
Resets monitor to the original factory settings.  
Change button repeat rate and menu time-out settings.  
Button repeat rate:  
or  
Select  
to change.  
·
·
·
Off  
Default  
Slow  
Menu time out: Sets the length of time the OSD will  
remain active after the last time a button is pressed.  
Exit the main menu  
Same as Analog  
Exit  
Selecting a supported display mode  
The display mode the monitor uses is controlled by the computer. Therefore, refer to  
your computer documentation for details on how to change display modes.  
The image size, position and shape might change when the display mode changes.  
This is normal and the image can be readjusted using automatic image setup and the  
image controls.  
Unlike CRT monitors, which require a high refresh rate to minimize flicker, LCD or  
Flat Panel technology is inherently flicker-free.  
Note: If your system has previously been used with a CRT monitor and is currently  
configured to a display mode outside the range of this monitor, you may need  
to re-attach the CRT monitor temporarily until you have re-configured the  
system; preferably to 1280 x 1024 at 60 Hz, which is the Native Resolution  
Display mode.  
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2-6  
The display modes shown below have been optimized at the factory.  
Table 2-3. Factory set display modes  
Addressability  
640 x 350  
Refresh rate  
70 Hz  
640 x 480  
60 Hz, 66 Hz, 72 Hz, 75 Hz  
720 x 400  
70 Hz  
800 x 600  
56 Hz, 60 Hz, 72 Hz, 75 Hz  
832 x 624  
75 Hz  
1024 x 768  
1152 x 864  
1280 x 720  
1280 x 768  
1280 x 1024  
60 Hz, 70 Hz, 75 Hz  
75 Hz  
60 Hz  
60 Hz  
60 Hz, 70 Hz, 75 Hz  
Image rotation  
Before rotating the monitor, you should set-up your computer to rotate the image.  
Rotating the image may require special rotation software or you may find that your  
computer is preloaded with video graphic drivers that allows image rotation. Check  
the Graphic Properties setting on your computer to see if this feature is available.  
Try these steps to check if image rotation is available on your computer.  
1. Right-click on the desktop and click Properties.  
2. Select the Settings tab and click Advanced.  
3. If you have ATI, select the Rotation tab and set the preferred rotation. If you have  
nVidia, click the nVidia tab, in the left-hand column select NVRotate, and then  
select the preferred rotation. If you have Intel, select the Intel graphics tab, click  
Graphic Properties, select the Rotation tab, and then set the preferred rotation.  
Check with the manufacturer of your computer to see if graphic drivers with image  
rotation can be downloaded from their support website.  
Understanding power management  
Power management is invoked when the computer recognizes that you have not used  
your mouse or keyboard for a user-definable period. There are several states as  
described in the table below.  
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For optimal performance, switch off your monitor at the end of each working day, or  
whenever you expect to leave it unused for long periods during the day.  
Table 2-4. Power indicator  
State  
Power Indicator Screen Restoring Operation  
Compliance  
On  
Steady green  
Normal  
Blank  
Standby/Suspend Steady amber  
Press a key or move the ENERGY STAR  
mouse  
There may be a slight  
delay before the image  
reappears.  
Note: Standby also  
occurs if there is no image  
output to the monitor.  
Steady amber  
Off  
Blank  
Press a key or move the ENERGY STAR  
mouse  
There may be a slight  
delay before the image  
reappears.  
Caring for your monitor  
Be sure to turn off the power before you perform any maintenance on the monitor.  
Do not:  
·
·
·
Apply water or liquid directly to your monitor.  
Use solvents or abrasives.  
Use flammable cleaning materials to clean your monitor or any other electrical  
equipment.  
·
·
Touch the screen area of your monitor with sharp or abrasive items. This type of  
contact may cause permanent damage to your screen.  
Use any cleaner which contains an anti-static solution or similar additives. This  
may harm the coating of the screen area.  
Do:  
·
Lightly dampen a soft cloth with water and use this to gently wipe the covers and  
the screen.  
·
Remove grease or finger marks with a damp cloth and a little mild detergent.  
Chapter 2. Adjusting and using your monitor  
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Detaching the monitor stand  
After placing the monitor face down on a clean surface or soft cloth, remove the four  
screws from the stand to remove it from the monitor.  
Wall Mounting (Optional)  
Refer to the instructions that come with the VESA compatible base mounting kit.  
1. Place the monitor face down on a non-abrasive surface on stable flat table.  
2. Remove the stand.  
3. Attach the mounting bracket from the wall mounting kit to the monitor.  
4. Mount the monitor on the wall by following the instructions that come with the  
base mounting kit.  
NOTE: For use only with UL(expand UL) Listed Wall Mount Bracket with minimum  
weight/load bearing capacity of 3.15 kg.  
100mm  
4 Screws (M4)  
(Max Depth: 8mm)  
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Chapter 3. Reference information  
This section contains monitor specifications, instructions to manually install the  
monitor driver, troubleshooting information, and service information.  
Monitor specifications  
Table 3-1. Monitor specifications for type-model 9417-HE2  
Dimensions  
Height  
Depth  
Width  
366.1 mm (14.41 in.)  
223.3 mm (8.79 in.)  
371.3 mm (14.62 in.)  
Stand  
Tilt range  
Swivel  
Lift  
Range: -00, +300  
Range: -450, +450  
Range: 110.0mm  
Pivot  
Yes (clockwise 90 degree)  
100 mm (3.94 in.)  
VESA mount  
Image  
Supported  
Viewable image size  
Maximum height  
Maximum width  
Pixel pitch  
430 mm (17 in.)  
270.34 mm (10.60 in.)  
337.92 mm (13.30 in.)  
0.264 mm (.010 in.) (V)  
Power input  
Supply voltage  
100 - 240 V~AC, 50/60 Hz  
1.5 A  
Max supply current  
Power consumption  
Normal operation  
Standby/Suspend  
Off  
< 21 W  
Note: Power consumption  
figures are for the monitor and  
the power supply combined.  
< 1 W (Analog and Digital)  
< 0.5 W  
Video input (Analog)  
Input signal  
Analog Direct Drive, 75 ohm 0.7 V  
Horizontal addressability 1280 pixels (max)  
Vertical addressability  
Clock frequency  
1024 lines (max)  
135 MHz  
Video input (Digital)  
Interface  
DVI  
Input Signal  
VESA TMDS (Panel Link.)  
Horizontal addressability 1280 pixels (max)  
Vertical addressability  
Clock frequency  
1024 lines (max)  
135 MHz  
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3-1  
Table 3-1. Monitor specifications for type-model 9417-HE2 (continued)  
Communications  
VESA DDC  
CI  
Supported Display Modes  
(VESA Standard modes  
between noted ranges)  
Horizontal frequency  
Vertical frequency  
30 kHz - 81 kHz  
55 Hz - 76 Hz  
Native Resolution  
1280 x 1024 at 60 Hz  
Temperature  
Humidity  
Operating  
Storage  
00 to 450 C (320 to 1130 F)  
-200 to 600 C (-40 to 1400 F)  
-200 to 600 C (-40 to 1400 F)  
Shipping  
Operating  
Storage  
10% to 80%  
5% to 95%  
5% to 95%  
Shipping  
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Troubleshooting  
If you have a problem setting up or using your monitor, you might be able to solve it  
yourself. Before calling your dealer or Lenovo, try the suggested actions that are  
appropriate to your problem.  
Table 3-2. Troubleshooting  
Problem  
Possible cause  
Suggested action  
Reference  
The words "Out The system is set to a  
If you are replacing an old monitor, "Selecting a  
·
·
·
of Range" are  
shown on the  
display mode which is  
not supported by the  
reconnect it and adjust the display  
mode to within the specified range  
for your new monitor.  
If using a Windows system, restart  
the system in safe mode, then select  
a supported display mode for your  
computer.  
supported  
display  
mode" on  
page 2-6  
screen, and the monitor.  
power indicator  
is flashing green.  
If these options do not work,  
contact the Support Center.  
The image  
quality is  
unacceptable.  
The video signal cable is Be sure the signal cable is firmly  
"Connecting  
and turning  
on your  
monitor" on  
Page 1-4  
not connected with the  
monitor or system  
completely.  
plugged into the system and monitor.  
The color settings may  
be incorrect.  
Select another color setting from the  
OSD menu.  
"Adjusting  
your monitor  
image" on  
page 2-3  
The automatic image  
setup function was not  
performed.  
Perform automatic image setup.  
"Adjusting  
your monitor  
image"" on  
page 2-3  
The power  
The monitors power  
Be sure the power cord is connected "Connecting  
·
·
indicator is not  
lit and there is  
no image.  
switch is not switched  
on.  
The power cord is  
loose or  
disconnected.  
properly.  
Be sure the outlet has power.  
Power on the monitor.  
Try using another power cord.  
Try using another electrical outlet.  
and turning  
on your  
monitor" on  
Page 1-4  
·
·
·
·
·
There is no power at  
the outlet.  
·
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3-3  
Table 3-2. Troubleshooting (continued)  
Problem  
Possible cause  
Suggested action  
Reference  
Screen is  
blank and  
power  
The monitor is in  
Standby/Suspend  
mode  
· Press any key on the  
"Understanding power  
keyboard or move the mouse management" on Page  
to restore operation.  
2-7  
indicator is  
steady amber  
or flashing  
green  
· Check the Power Options  
settings on your computer.  
The power  
indicator is  
green, but  
there is no  
image.  
The video signal cable Be sure the video cable is  
is loose or connected with the system  
disconnected from the properly.  
system or monitor.  
"Connecting and turning  
on your monitor" on  
Page 1-4  
The monitor brightness Adjust the brightness and  
and contrast are at the contrast setting on the OSD  
"Adjusting your monitor  
image" on page 2-3  
lowest setting.  
menu.  
One or more This is a characteristic If there are more than five pixels Appendix A, "Service  
of the pixels of the LCD technology missing, contact the I
Lenovo  
and Support," on page  
A-1  
appear  
and is not an LCD  
Support Center.  
discolored  
defect.  
Fuzzy lines  
in text or a  
blurry  
Image setup has not Adjust the resolution settings on "Adjusting your monitor  
·
·
·
·
been optimized  
Yo ur s ystem  
your system to match the native image" on page 2-3  
resolution for this monitor: 280  
x1024  
image.  
Display Properties at 60 Hz.  
"Manual image setup"  
Horizontal  
or vertical  
lines  
through the  
image.  
setting have not  
been optimized.  
Perform automatic image setup. "Selecting a supported  
If automatic image setup does  
display mode" on page  
not help, perform manual image 2-6  
setup.  
When working in the native  
resolution, you may find  
additional improvements by  
adjusting the Dots Per Inch  
(DPI) setting on your system.  
See the Advanced  
section of your systems  
display properties.  
Manual image setup  
If automatic image setup does not establish the image that you prefer, perform  
manual image setup.  
Note: Have your monitor powered on for about 15 minutes, until the monitor warms  
up.  
1.  
2.  
Press  
at the bottom of the monitor to open the OSD menu.  
and press to access.  
Use or to select  
3-4  
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3.  
Use or to select Clock and Phase adjustment.  
·
Clock (pixel frequency) adjusts the number of pixels scanned by one horizontal  
sweep. If the frequency is not correct, the screen shows vertical stripes and the  
picture does not have the correct width.  
·
Phase adjusts the phase of the pixel clock signal. With a wrong phase adjustment,  
the picture has horizontal disturbances in light picture.  
4. When the image no longer looks distorted, save the Clock and Phase adjustments.  
5. Press to leave the OSD menu.  
Manually installing the monitor driver  
Below are steps for manually installing the monitor driver in Microsoft® Windows  
Vista, Microsoft Windows XP® and Microsoft Windows 2000 Professional.  
Installing the monitor driver in Windows Vista  
To install the monitor driver in Microsoft® Windows Vista, do the following:  
1.  
2.  
3.  
Turn off the computer and all attached devices.  
Ensure that the monitor is connected correctly.  
Turn on the monitor and then the system unit. Allow the system to boot into  
Windows Vista operating system.  
4.  
5.  
6.  
7.  
8.  
9.  
Click Start Control Panel, and then click the Hardware and Sound icon.  
Click the Personalization icon.  
Click the Display Settings icon.  
Click the Advanced Settings button.  
Click the Monitor tab.  
Click the Properties button.  
10. If the "Windows needs your permission to continue" window appears, click  
on Continue button. Then click the Driver tab.  
11. Open the “Update Driver Software-Generic PnP Monitor” window by  
clicking on Update Driver. and then click the “Browse my computer for  
driver software” button.  
12. Select Let me pick from a list of device drivers on my computer”.  
13. Insert Lenovo Monitor CD into the CD drive and click the Have Disk  
button.Click on the Browse button and navigate to the following directory:  
X:\Monitor Drivers\Windows Vista  
(where X is the drive letter designator for the CD-ROM drive).  
14. Select the "L1700pC.inf" file and click the Open button. Click the OK button.  
15. Select Lenovo L1700pC and click Next. The files will be copied from the CD to  
your hard disk drive.  
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3-5  
16. Close all open windows and remove the CD.  
17. Restart the system.  
Note: On LCD monitors, unlike CRTs, a faster refresh rate does not improve display  
quality. Lenovo recommends using either 1280 x 1024 at a refresh rate of 60  
Hz, or 640 x 480 at a refresh rate of 60 Hz.  
Installing the monitor driver in Windows XP  
Note: This section must be completed before continuing with the Windows XP  
automatic image setup.  
1.  
2.  
3.  
Turn off the computer and all attached devices.  
Ensure that the monitor is connected correctly.  
Turn on the monitor and then the system unit. Allow the system to boot into  
Windows XP.  
4.  
Open the Display Properties window by clicking Start Settings Control  
Panel, select/enter into the Display control panel.  
5.  
6.  
7.  
8.  
9.  
Click the Settings tab.  
Click the Advanced button.  
Click the Monitor tab.  
Click the Properties button.  
Click the Drivers tab.  
10. Open the Hardware Update Wizard window by clicking on the Update  
Driver, If appears “Can Windows connect to Windows Update...” window,  
please select “No, not this time” option. and then click Next.  
11. Select “Install from a list or Specific location(Advanced)”, and then click  
Next.  
12. Select “Don't search. I will choose the driver to install” option, and then  
click Next.  
13. Click the Have Disk button. Click on the Browse button and navigate to the  
following directory:  
X:\Monitor Drivers\Windows XP & Windows 2000  
(where X is the drive letter designator for the CD-ROM drive).  
14. Select the "L1700pC.inf" file and click the Open button. Click on the OK button.  
15. Select Lenovo L1700pC and click Next. The files will be copied from the CD to  
your hard disk drive.  
16. Close all open windows and remove the CD.  
17. Restart the system.  
Note: On LCD monitors, unlike CRTs, a faster refresh rate does not improve display  
quality. Lenovo recommends using either 1280 x 1024 at a refresh rate of 60  
Hz, or 640 x 480 at a refresh rate of 60 Hz.  
3-6  
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Installing the monitor driver in Windows 2000  
Note: This section must be completed before continuing with the Windows 2000  
automatic image setup.  
1.  
2.  
3.  
Turn off the computer and all attached devices.  
Ensure that the monitor is connected correctly.  
Turn on the monitor and then the system unit. Allow the system to boot into  
Windows 2000.  
4.  
Open the Display Properties window by clicking Start Settings Control  
Panel, select/enter into the Display control panel.  
5.  
6.  
7.  
8.  
9.  
Click the Settings tab.  
Click the Advanced button.  
Click the Monitor tab.  
Click the Properties button.  
Click the Drivers tab.  
10. Open the Upgrade Device Driver Wizard window by clicking on Update  
Driver, and then click Next.  
11. Select “Display a list of the known drivers for this device so that I can  
choose a specific driver” option, and then click Next.  
12. Click the Have Disk button. Click on the Browse button and navigate to the  
following directory:  
X:\Monitor Drivers\Windows XP & Windows 2000  
(where X is the drive letter designator for the CD-ROM drive).  
13. Select the "L1700pC.inf" file and click the Open button. Click on the OK button.  
14. Select Lenovo L1700pC and click Next. The files will be copied from the CD to  
your hard disk drive.  
15. Close all open windows and remove the CD.  
16. Restart the system.  
Note: On LCD monitors, unlike CRTs, a faster refresh rate does not improve display  
quality. Lenovo recommends using either 1280 x 1024 at a refresh rate of 60  
Hz, or 640 x 480 at a refresh rate of 60 Hz.  
Chapter 3. Reference information  
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3-7  
Getting further help  
If you still can’t solve your problem, please contact the Lenovo Support Center. For  
more information on contacting the Customer Support Center, please see Appendix  
A, “Service and Support,” on page A-1.  
Service information  
Product numbers  
The product number for your monitor is located on the side of the display bezel as  
shown below.  
Customer responsibilities  
The warranty does not apply to a product which has been damaged due to accident,  
misuse, abuse, improper installation, usage not in accordance with product  
specifications and instructions, natural or personal disaster, or unauthorized  
alterations, repairs or modifications.  
The following are examples of misuse or abuse and not covered by warranty:  
·
Images burned onto the screen of a CRT monitor. Burned image is preventable by  
utilizing a moving screen saver or power management.  
·
·
Physical damage to covers, bezel, base and cables.  
Scratches or punctures on monitor screens.  
3-8  
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Service parts  
The following parts are for use by Lenovo service, or Lenovo authorized dealers, to  
support the customer warranty. Parts are for service use only. The table below shows  
information for model 9417-HE2.  
Table 3-3. List of service parts  
FRU (Field  
Replaceable Unit)  
Part number  
Machine Type Model  
(MTM)  
Description  
Color  
45J7672  
40Y8239  
45J8712  
45J7673  
Monitor_L1700p  
Business Black  
9417-HE2  
9417-HE2  
9417-HE2  
9417-HE2  
Signal cable (Analog)  
Signal cable (Digital)  
Stand & Base  
Business Black  
Business Black  
Business Black  
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3-9  
Appendix A. Service and Support  
The following information describes the technical support that is available for your  
product, during the warranty period or throughout the life of the product. Refer to  
your Lenovo Statement of Limited Warranty for a full explanation of Lenovo  
warranty terms.  
Online technical support  
Online technical support is available during the life of your product through the  
During the warranty period, assistance for replacement or exchange of defective  
components is available. In addition, if your option is installed in a Lenovo  
computer, you might be entitled to service at your location. Your technical support  
representative can help you determine the best alternative.  
Telephone technical support  
Installation and configuration support through the Customer Support Center will be  
withdrawn or made available for a fee, at Lenovo’s discretion, 90 days after the  
option has been withdrawn from marketing. Additional support offerings, including  
step-by-step installation assistance, are available for a nominal fee.  
To assist the technical support representative, have available as much of the  
following information as possible:  
·
·
·
·
·
·
·
Option name  
Option number  
Proof of purchase  
Computer manufacturer, model, serial number, and manual  
Exact wording of the error message (if any)  
Description of the problem  
Hardware and software configuration information for your system  
If possible, be at your computer. Your technical support representative might want to  
walk you through the problem during the call.  
Worldwide telephone list  
Phone numbers are subject to change without notice. For the most current phone  
© Copyright Lenovo 2008.  
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A-1  
Country or Region  
Telephone Number  
Africa  
Africa: +44 (0)1475-555-055  
South Africa: +27-11-3028888 and 0800110756  
Central Africa: Contact the neares Lenovo Business Partner  
Argentina  
Australia  
Austria  
0800-666-0011 (Spanish)  
131-426 (English)  
Up and running support: 01-24592-5901  
Warranty service and support: 01-211-454-610  
(German)  
Belgium  
Up and running support: 02-210-9820 (Dutch)  
Up and running support: 02-210-9800 (French)  
Warranty service and support: 02-225-3611 (Dutch, French)  
Bolivia  
Brazil  
0800-0189 (Spanish)  
Sao Paulo region: (11) 3889-8986  
Toll free outside Sao Paulo region: 0800-7014-815  
(Brazilian Portuguese)  
Canada  
1-800-565-3344 (English, French)  
In Toronto only call: 416-383-3344  
Chile  
800-224-488 (Spanish)  
China  
800-810-1818 (Mandarin)  
China (Hong Kong  
S.A.R.)  
Home PC: 852-2825-7799  
Commercial PC: 852-8205-0333  
ThinkPad and WorkPad: 852-2825-6580  
(Cantonese, English, Putonghua)  
Colombia  
Costa Rica  
Croatia  
1-800-912-3021 (Spanish)  
284-3911 (Spanish)  
0800-0426  
Cyprus  
+357-22-841100  
+420-2-7213-1316  
Czech Republic  
Denmark  
Up and running support: 4520-8200  
Warranty service and support: 7010-5150  
(Danish)  
Dominican Republic  
566-4755  
566-5161 ext. 8201  
Toll Free within the Dominican Republic: 1-200-1929  
(Spanish)  
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Country or Region  
Ecuador  
Telephone Number  
1-800-426911 (Spanish)  
250-5696 (Spanish)  
+386-61-1796-699  
El Salvador  
Estonia  
Finland  
Up and running support: 09-459-6960  
Warranty service and support: +358-800-1-4260  
(Finnish)  
France  
Up and running support: 0238-557-450  
Warranty service and support (hardware): 0810-631-213  
Warranty service and support (software): 0810-631-020  
(French)  
Germany  
Up and running support: 07032-15-49201  
Warranty service and support: 01805-25-35-58  
(German)  
Greece  
+30-210-680-1700  
335-8490 (Spanish)  
Guatemala  
Honduras  
Tegucigalpa & San Pedro Sula: 232-4222  
San Pedro Sula: 552-2234  
(Spanish)  
Hungary  
India  
+36-1-382-5720  
1600-44-6666  
Alternate Toll Free: +91-80-2678-8940  
(English)  
Indonesia  
Ireland  
Italy  
800-140-3555  
+62-21-251-2955  
(English, Bahasa, Indonesian)  
Up and running support: 01-815-9202  
Warranty service and support: 01-881-1444  
(English)  
Up and running support: 02-7031-6101  
Warranty service and support: +39-800-820094  
(Italian)  
Japan  
Desktop:  
Toll free: 0120-887-870  
For International: +81-46-266-4724  
ThinkPad:  
Toll free: 0120-887-874  
For International: +81-46-266-4724  
AppendixA. Service and Support A-3  
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Country or Region  
Telephone Number  
Japan  
Both of the above numbers will be answered with a Japanese language voice prompt. For  
telephone support in English, please wait for the Japanese voice prompt to end, and an  
operator will answer. Please ask for ¡²English support please,¡² and your call will be  
transferred to an English speaking operator.  
PC Software:  
0120-558-695  
Overseas calls: +81-44-200-8666  
(Japanese)  
Korea  
1588-5801 (Korean)  
Latvia  
+386-61-1796-699  
Lithuania  
Luxembourg  
Malaysia  
Malta  
+386-61-1796-699  
+352-298-977-5063 (French)  
1800-88-8558 (English, Bahasa, Melayu)  
+356-23-4175  
Mexico  
001-866-434-2080 (Spanish)  
+44 (0)1475-555-055  
+31-20-514-5770 (Dutch)  
0800-446-149 (English)  
255-6658 (Spanish)  
Middle East  
Netherlands  
New Zealand  
Nicaragua  
Norway  
Up and running support: 6681-1100  
Warranty service and support: 8152-1550  
(Norwegian)  
Panama  
Peru  
206-6047 (Spanish)  
0-800-50-866 (Spanish)  
Philippines  
1800-1888-1426  
+63-2-995-8420  
(English, Philipino)  
Poland  
+48-22-878-6999  
Portugal  
+351-21-892-7147 (Portuguese)  
+4-021-224-4015  
Romania  
Russian Federation  
Singapore  
Slovakia  
+7-095-940-2000 (Russian)  
1800-3172-888 (English, Bahasa, Melayu)  
+421-2-4954-1217  
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Country or Region  
Slovenia  
Telephone Number  
+386-1-4796-699  
Spain  
91-714-7983  
91-397-6503  
(Spanish)  
Sri Lanka  
Sweden  
+94-11-2448-442 (English)  
Up and running support: 08-477-4420  
Warranty service and support: 077-117-1040  
(Swedish)  
Switzerland  
Up and running support: 058-333-0900  
Warranty service and support: 0800-55-54-54  
(German, French, Italian)  
Taiwan  
Thailand  
Turkey  
886-2-8723-9799 (Mandarin)  
1-800-299-229 (Thai)  
00800-4463-2041  
(Turkish)  
United Kingdom  
Up and running support: 01475-555-055  
Warranty service and support (hardware): 08705-500-900  
Warranty service and support (software): 08457-151-516  
(English)  
United States  
1-800-426-7378  
(English)  
Uruguay  
Venezuela  
Vietnam  
000-411-005-6649 (Spanish)  
0-800-100-2011 (Spanish)  
For northern area and Hanoi: 84-4-8436675  
For southern area and Ho Chi Minh City: 84-8-829-5160  
(English, Vietnamese)  
AppendixA. Service and Support A-5  
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Appendix B. Notices  
Lenovo may not offer the products, services, or features discussed in this document in  
all countries. Consult your local Lenovo representative for information on the  
products and services currently available in your area. Any reference to a Lenovo  
product, program, or service is not intended to state or imply that only that Lenovo  
product, program, or service may be used. Any functionally equivalent product,  
program, or service that does not infringe any Lenovo intellectual property right may  
be used instead. However, it is the user’s responsibility to evaluate and verify the  
operation of any other product, program, or service.  
Lenovo may have patents or pending patent applications covering subject matter  
described in this document. The furnishing of this document does not give you any  
license to these patents. You can send license inquiries, in writing, to:  
Lenovo (United States), Inc.  
500 Park Offices Drive, Hwy. 54  
Research Triangle Park, NC 27709  
U.S.A.  
Attention: Lenovo Director of Licensing  
LENOVO GROUP LTD. PROVIDES THIS PUBLICATION “AS IS” WITHOUT  
WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING,  
BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF NON-  
INFRINGEMENT, MERCHANTABILITY OR FITNESS FOR A PARTICULAR  
PURPOSE. Some jurisdictions do not allow disclaimer of express or implied  
warranties in certain transactions, therefore, this statement may not apply to you.  
This information could include technical inaccuracies or typographical errors.  
Changes are periodically made to the information herein; these changes will be  
incorporated in new editions of the publication. Lenovo may make improvements  
and/or changes in the product(s) and/or the program(s) described in this publication  
at any time without notice.  
The products described in this document are not intended for use in implantation or  
other life support applications where malfunction may result in injury or death to  
persons. The information contained in this document does not affect or change  
Lenovo product specifications or warranties. Nothing in this document shall operate  
as an express or implied license or indemnity under the intellectual property rights of  
Lenovo or third parties. All information contained in this document was obtained in  
specific environments and is presented as an illustration. The result obtained in other  
operating environments may vary.  
Lenovo may use or distribute any of the information you supply in any way it believes  
appropriate without incurring any obligation to you.  
B-1 © Copyright Lenovo 2008.  
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Any references in this publication to non-Lenovo Web sites are provided for  
convenience only and do not in any manner serve as an endorsement of those Web  
sites. The materials at those Web sites are not part of the materials for this Lenovo  
product, and use of those Web sites is at your own risk.  
Any performance data contained herein was determined in a controlled environment.  
Therefore, the result obtained in other operating environments may vary  
significantly. Some measurements may have been made on development-level  
systems and there is no guarantee that these measurements will be the same on  
generally available systems. Furthermore, some measurements may have been  
estimated through extrapolation. Actual results may vary. Users of this document  
should verify the applicable data for their specific environment.  
Trademarks  
The following terms are trademarks of Lenovo in the United States, other countries,  
or both:  
Lenovo  
ThinkCentre  
ThinkPad  
ThinkVision  
Microsoft, Windows, and Windows NT are trademarks of Microsoft Corporation in  
the United States, other countries, or both.  
Other company, product, or service names may be trademarks or service marks of  
others.  
Appendix B. Notices B-2  
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