LT1712p Flat Panel Monitor
User's Guide
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Product numbers
5047-HC2
First Edition (May 2012)
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Contents
Safety information ...................................................................................................... iii
Chapter 1. Getting started....................................................................................... 1-1
Shipping contents ......................................................................................................................................................... 1-1
Attaching the base and handling your monitor ............................................................................................................. 1-1
Product overview .......................................................................................................................................................... 1-2
Types of adjustments ................................................................................................................................................ 1-2
Tilt ............................................................................................................................................................................ 1-2
Height Adjustment .................................................................................................................................................. 1-2
Insert L bracket lenovo concerned (option function)................................................................................................1-3
User controls ........................................................................................................................................................... 1-4
Cable lock slot ......................................................................................................................................................... 1-4
Setting up your monitor ............................................................................................................................................... 1-4
Connecting and turning on your monitor ................................................................................................................ 1-4
Registering your option ................................................................................................................................................ 1-8
Chapter 2. Adjusting and using your monitor......................................................... 2-1
Comfort and accessibility ............................................................................................................................................. 2-1
Arranging your work area ........................................................................................................................................ 2-1
Positioning and viewing your monitor.................................................................................................................. 2-1
Quick tips for healthy work habits ......................................................................................................................... 2-2
Accessibility information ........................................................................................................................................ 2-3
Adjusting your monitor image ...................................................................................................................................... 2-3
Using the direct access controls .............................................................................................................................. 2-3
Using the On-Screen Display (OSD) controls ........................................................................................................ 2-3
Selecting a supported display mode ............................................................................................................................ .2-6
Understanding power management .............................................................................................................................. 2-7
Caring for your monitor................................................................................................................................................ 2-8
Detaching the monitor stand ......................................................................................................................................... 2-9
Wall Mounting (Optional) ............................................................................................................................................ 2-9
Chapter 3. Reference information .......................................................................... 3-1
Monitor specifications ................................................................................................................................................ .3-1
Troubleshooting ............................................................................................................................................................ 3-3
Manual image setup................................................................................................................................................. 3-4
Manually installing the monitor driver.................................................................................................................... 3-5
Getting further help .............................................................................................................................................. 3-8
Service information .................................................................................................................................................. 3-8
Product numbers .................................................................................................................................................. 3-8
Customer responsibilities ...................................................................................................................................... 3-8
Service parts ......................................................................................................................................................... 3-9
Appendix A. Service and Support .......................................................................... A-1
Registering your option ............................................................................................................................................... A-1
Online technical support ............................................................................................................................................. A-1
Telephone technical support ....................................................................................................................................... A-1
Appendix B. Notices.................................................................................................B-1
Recycling information................................................................................................................................................. B-2
Trademarks ................................................................................................................................................................. B-3
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Safety information
General Safety guidelines
For tips to help you use your computer safety, go to:
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iii
Chapter 1. Getting started
This User’s Guide contains detailed information on the ThinkVision® LT1712p Flat Panel
Monitor. For a quick overview, please see the Setup Poster that was shipped with your
monitor.
Shipping contents
The product package should include the following items:
·
·
·
·
·
·
·
Setup Poster
Monitor Safety, Troubleshooting, and Warranty Guide
Reference and Driver CD
ThinkVision LT1712p Flat Panel Monitor
Power Cord
Analog Signal Cable - Attached to monitor
Digital Signal Cable
Attaching the base and handling your monitor
To set up your monitor, please see the illustrations below.
Note: Do not touch the monitor within the screen area. The screen area is glass and
can be damaged by rough handling or excessive pressure.
Note: To attach a VESA mount, please see “Detaching the monitor stand” on page 2-9.
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1-1
Product overview
This section will provide information on adjusting monitor positions, setting user
controls, and using the cable lock slot.
Types of adjustments
Tilt
Please see the illustration below for an example of the tilt range.
Height Adjustment
After pressing the top of the monitor, remove the fixed pin and adjust the height of
the monitor.
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Insert L bracket lenovo concerned (option function)
1> Press the monitor head and remove the fixed chip and main clip ;
Lift the monitor head to the highest location.
2> Insert the L bracket to the base metal plate;
Remove the cable manager and put the monitor flat on the desk.
3> Tighten the quick release screw with L bracket；Fix U chip on the L bracket.
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1-3
User controls
Your monitor has controls on the front which are used to adjust the display.
For information on how to use these controls, please see
“Adjusting your monitor image” on page 2-3.
Cable lock slot
Your monitor is equipped with a cable lock slot located on the rear of your monitor (in
the lower left corner). Please follow the instructions that came with the cable lock to
attach it.
Setting up your monitor
This section provides information to help you set up your monitor.
Connecting and turning on your monitor
Note: Be sure to read the Safety Information located in the Monitor Safety,
Troubleshooting, and Warranty Guide before carrying out this procedure.
1. Power off your computer and all attached devices, and unplug the computer power
cord.
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2. Connect the analog signal cable to the video port on the back of the computer.
Note: One end of the signal cable is already pre-attached to your monitor.
Connect the digital cable to the DVI connector of the monitor and the other end on
the back of the computer.
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1-5
Plug the monitor power cord and the computer cord into grounded electrical outlets.
Note: A certified power supply cord has to be used with this equipment. The relevant
national installation and/or equipment regulations shall be considered. A certified
power supply cord not lighter than ordinary polyvinyl chloride flexible cord according
2
2
to IEC 60227 (designation H05VV-F 3G 0.75mm or H05VVH2-F2 3G 0.75mm ) shall be
used. Alternative a flexible cord be of synthetic rubber according to IEC 60245
(designation H05RR-F 3G 0.75mm2) shall be used.
Place the cables through the Main Clip.
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Power on the monitor and the computer.
To install the monitor driver, insert the Reference and Driver CD, click Install
driver, and follow the on-screen instructions.
To optimize your monitor image, if using the analog cable, press the Automatic Image
Setup key. Automatic image setup requires that the monitor is warmed up for at least 15
minutes. This is not required if you are using the DVI cable.
Note: If automatic image setup does not establish the image that you prefer, perform
manual image setup. See “Manual image setup” on page 3-4.
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1-7
Registering your option
Thank you for purchasing this Lenovo® product. Please take a few moments to register
your product and provide us with information that will help Lenovo to better serve you
in the future. Your feedback is valuable to us in developing products and services that
are important to you, as well as in developing better ways to communicate with you.
Register your option on the followingWeb site:
Lenovo will send you information and updates on your registered product unless you
indicate on the Web site questionnaire that you do not want to receive further
information.
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Chapter 2. Adjusting and using your monitor
This section will give you information on adjusting and using your monitor.
Comfort and accessibility
Good ergonomic practice is important to get the most from your personal computer
and to avoid discomfort. Arrange your workplace and the equipment you use to suit
your individual needs and the kind of work that you perform. In addition, use healthy
work habits to maximize your performance and comfort while using your computer.
For more detailed information on any of these topics, visit the Healthy Computing
Arranging your work area
Use a work surface of appropriate height and available working area to allow you to
work in comfort.
Organize your work area to match the way you use materials and equipment. Keep
your work area clean and clear for the materials that you typically use and place the
items that you use most frequently, such as the computer mouse or telephone, within
the easiest reach.
Equipment layout and setup play a large role in your working posture. The following
topics describe how to optimize equipment setup to achieve and maintain good
working posture.
Positioning and viewing your monitor
Position and adjust your computer monitor for comfortable viewing by considering
the following items:
·
Viewing distance: Optimal viewing distances for monitors range from
approximately 510mm to 760mm (20 in to 30 in) and can vary depending on
ambient light and time of day. You can achieve different viewing distances by
repositioning your monitor or by modifying your posture or chair position. Use a
viewing distance that is most comfortable for you.
·
Monitor height: Position the monitor so your head and neck are in a comfortable
and neutral (vertical, or upright) position. If your monitor does not have height
adjustments, you might have to place books or other sturdy objects under the base
of the monitor to achieve the desired height. A general guideline is to position the
monitor such that the top of the screen is at or slightly below your eye-height
when you are comfortably seated. However, be sure to optimize your monitor
height so the line of site between your eyes and the center the monitor suits your
preferences for visual distance and comfortable viewing when your eye muscles
are in a relaxed state.
2-1
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·
·
Tilt: Adjust the tilt of your monitor to optimize the appearance of the screen
content and to accommodate your preferred head and neck posture.
General location: Position your monitor to avoid glare or reflections on the
screen from overhead lighting or nearby windows.
The following are some other tips for comfortable viewing of your monitor:
·
·
Use adequate lighting for the type of work you are performing.
Use the monitor brightness, contrast, and image adjustment controls, if equipped,
to optimize the image on your screen to meet your visual preferences.
·
Keep your monitor screen clean so you can focus on the screen’s contents.
Any concentrated and sustained visual activity can be tiring for your eyes. Be sure to
periodically look away from your monitor screen and focus on a far object to allow
your eye muscles to relax. If you have questions on eye fatigue or visual discomfort,
consult a vision care specialist for advice.
Quick tips for healthy work habits
The following information is a summary of some important factors to consider to
help you remain comfortable and productive while you use your computer.
·
Good posture starts with equipment setup: The layout of your work area and
the setup of your computer equipment have a large effect on your posture while
using your computer. Be sure to optimize the position and orientation of your
equipment by following the tips outlined in “Arranging your work area” on page 2-1
so you can maintain a comfortable and productive posture. Also, be sure to use the
adjustment capabilities of your computer components and office furniture to best
suit your preferences now and as your preferences change over time.
·
·
Minor changes in posture can help avoid discomfort: The longer you sit and
work with your computer, the more important it is to observe your working
posture. Avoid assuming any one posture for an extended period of time.
Periodically make minor modifications in your posture to help deter any
discomforts that might arise. Make use of any adjustments that your office
furniture or equipment provide to accommodate changes in posture
Short, periodic breaks help ensure healthy computing: Because computing is
primarily a static activity, it is particularly important to take short breaks from
your work. Periodically, stand up from your work area, stretch, walk for a drink of
water, or otherwise take a short break from using your computer. A short break
from work gives your body a welcome change in posture and helps to ensure you
remain comfortable and productive while you do work.
Chapter 2. Adjusting and using your monitor
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2-2
Accessibility information
Lenovo is committed to providing greater access to information and technology to
people with disabilities. With assistive technologies, users can access information in
the way most appropriate to their disability. Some of these technologies are already
provided in your operating system; others can be purchased through vendors or
Adjusting your monitor image
This section describes the user control features used to adjust your monitor image.
Using the direct access controls
The direct access controls can be used when the On Screen Display (OSD) is not
displayed.
Table 2-1. Direct access controls
Icon
Control
Description
Image Setup
Brightness
Input Change
Activates automatic image adjustment.
Direct access to Brightness adjustment.
Switches the video input source.
Using the On-Screen Display (OSD) controls
The settings adjustable with the user controls are viewed through the On-Screen
Display (OSD), as shown below.
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To use the controls:
1. Press to open the main OSD menu.
2. Use or to move among the icons. Select an icon and press to access that
function. If there is a sub-menu, you can move between options using or
,
then press to select that function. Use or to make adjustments. Press to
save.
3. Press
to move backwards through the sub-menus and exit from the OSD.
4. Press and hold for 10 seconds to lock the OSD. This will prevent accidental
adjustments to the OSD. Press and hold for 10 seconds to unlock the OSD and
allow adjustments to the OSD.
5. Enables DDC/CI by default. Use OSD Exit Key, Press and hold the
for 10 seconds to disable / enable DDC/CI function. The words " DDC/CI
Disable" or “DDC/CI Enable” will be displayed.
button
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Table 2-2. OSD functions
OSD Icon Submenu
on Main
Menu
Description
Controls and Controls
Adjustments and
(Analog) Adjustments
(Digital)
Adjusts overall brightness
Same as
Analog
Brightness
Contrast
Brightness-
/Contrast
Adjusts difference between light and dark areas
DPS on makes low power consumption.
DPS(Dynamic
Power saving)
Moves the image left or right.
Controls
Image
Position
Horizontal Position
Vertical Position
Automatic
Locked not
required for
digital input
Moves the image up or down.
Automatically optimizes the image.
Image
Setup
Manually optimizes the image. See "Menual mage setup" page 3-4.
·
·
·
Manual
Clock
Phase
Save
Adjusts intensity of red, green, and blue.
Same as
Analog
Image
Color
Properties
Preset mode
.
.
.
.
Neutral
sRGB
*
Reddish
Bluish
Custom
Red: Increases or decreases the saturation of "red" in the image.
Green: Increases or decreases the saturation of "green" in the image.
Blue: Increases or decreases the saturation of "blue" in the image.
Save: Saves the custom color choices.
·
·
·
·
This monitor can accept video signals through two different connectors.
Most desktop computers use a D-SUB connector. Select digital among
OSD Controls when you use DVI connector.
Input Signal
Selects D-SUB (Analog)
Selects DVI (Digital)
·
·
Shows resolution, refresh rate, and product details. Note: This screen Same as
Options
Information
does not allow any changes to the settings.
Analog
This section lists the languages supported by your monitor.
Menu Language Note: The language chosen only affects the language of the OSD. It
has no effect on any software running on the computer.
* Note: Brightness and Contrast can not be adjusted in sRGB mode.
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Table 2-2. OSD functions (continued)
OSD Icon on Submenu
Main Menu
Description
Controls and Controls and
Adjustments Adjustments
(Analog)
(Digital)
Adjusts menu location on the screen.
Same as Analog
Options
Menu Position
Default
Returns the menu position to the default settings.
·
·
·
Custom
Horizontal: Changes the horizontal position of the OSD.
Vertical: Changes the vertical position of the OSD.
Save
·
·
Cancel
Reset
Factory Default
Accessibility
Resets monitor to the original factory settings.
Change button repeat rate and menu time-out settings.
Button repeat rate:
or
Select
to change.
·
·
·
Off
Default
Slow
Menu time out: Sets the length of time the OSD will
remain active after the last time a button is pressed.
Exit the main menu
Same as Analog
Exit
Selecting a supported display mode
The display mode the monitor uses is controlled by the computer. Therefore, refer to
your computer documentation for details on how to change display modes.
The image size, position and shape might change when the display mode changes.
This is normal and the image can be readjusted using automatic image setup and the
image controls.
Unlike CRT monitors, which require a high refresh rate to minimize flicker, LCD or
Flat Panel technology is inherently flicker-free.
Note: If your system has previously been used with a CRT monitor and is currently
configured to a display mode outside the range of this monitor, you may need
to re-attach the CRT monitor temporarily until you have re-configured the
system; preferably to 1280 x 1024 at 60 Hz, which is the Native Resolution
Display mode.
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2-6
The display modes shown below have been optimized at the factory.
Table 2-3. Factory set display modes
Addressability
640 x 350
Refresh rate
70 Hz
640 x 480
60 Hz, 66 Hz, 72 Hz, 75 Hz
58 Hz
640 x 500
720 x 400
70 Hz
800 x 600
60 Hz, 72 Hz, 75 Hz
60 Hz, 70 Hz, 75 Hz
75 Hz
1024 x 768
1152 x 864
1280 x 1024
60 Hz, 72 Hz, 75 Hz
Understanding power management
Power management is invoked when the computer recognizes that you have not used
your mouse or keyboard for a user-definable period. There are several states as
described in the table below.
For optimal performance, switch off your monitor at the end of each working day, or
whenever you expect to leave it unused for long periods during the day.
Table 2-4. Power indicator
State
Power Indicator Screen Restoring Operation
Compliance
On
Steady green
Normal
Blank
Standby/Suspend Steady amber
Press a key or move the ENERGY STAR
mouse
There may be a slight
delay before the image
reappears.
Note: Standby also
occurs if there is no image
output to the monitor.
Steady amber
Off
Blank
Press a key or move the ENERGY STAR
mouse
There may be a slight
delay before the image
reappears.
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DPS (Dynamic Power saving) function caring:
If you find slightly change of brightness on your monitor, please don’t worry,
that’s because the DPS(Dynamic Power saving) is enable, which can make
your monitor low power consumption.
And you can disable this DPS function via OSD adjust, please follow below steps:
1>
2>
3>
4>
5>
Press “Menu” key, then you will see OSD Menu.
Press “Menu” key once again.
Press “→”key to select DPS function.
And then press “Menu” key.
You will press “→” key to select DPS function on or off.
Caring for your monitor
Be sure to turn off the power before you perform any maintenance on the monitor.
Do not:
·
·
·
Apply water or liquid directly to your monitor.
Use solvents or abrasives.
Use flammable cleaning materials to clean your monitor or any other electrical
equipment.
·
·
Touch the screen area of your monitor with sharp or abrasive items. This type of
contact may cause permanent damage to your screen.
Use any cleaner which contains an anti-static solution or similar additives. This
may harm the coating of the screen area.
Do:
·
Lightly dampen a soft cloth with water and use this to gently wipe the covers and
the screen.
·
Remove grease or finger marks with a damp cloth and a little mild detergent.
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Detaching the monitor stand
Gently squeeze both ends of the cylinder and remove in the direction shown. This
allows access to the screws that attach the stand to the monitor
Wall Mounting (Optional)
Refer to the instructions that come with the VESA compatible base mounting kit.
1. Place the monitor face down on a non-abrasive surface on stable flat table.
2. Remove the stand.
3. Attach the mounting bracket from the wall mounting kit to the monitor.
4. Mount the monitor on the wall by following the instructions that come with the
base mounting kit.
NOTE: For use only with UL(expand UL) Listed Wall Mount Bracket with minimum
weight/load bearing capacity of 3.5 kg.
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Chapter 3. Reference information
This section contains monitor specifications, instructions to manually install the
monitor driver, troubleshooting information, and service information.
Monitor specifications
Table 3-1. Monitor specifications for type-model 5047-HC2
Dimensions
Height
Depth
Width
405.7 mm (16.0 in.)
162.2 mm (6.4 in.)
370 mm (14.6 in.)
Stand
Tilt range
Lift
Range: -30, +200
Range: 110.0mm
100 mm (3.94 in.)
VESA mount
Image
Supported
Viewable image size
Maximum height
Maximum width
Pixel pitch
430 mm (17 in.)
270.34 mm (10.60 in.)
337.92 mm (13.30 in.)
0.264 mm (.010 in.) (V)
Power input
Supply voltage
100 - 240 V~AC, 50/60 Hz
1.5 A
Max supply current
Power consumption
Normal operation
Standby/Suspend
Off
< 18 W
Note: Power consumption
figures are for the monitor and
the power supply combined.
< 0.5 W (Analog and Digital)
< 0.5 W
Video input (Analog)
Input signal
Analog Direct Drive, 75 ohm 0.7 V
Horizontal addressability 1280 pixels (max)
Vertical addressability
Clock frequency
1024 lines (max)
165 MHz
Video input (Digital)
Interface
DVI
Input Signal
VESA TMDS (Panel Link.)
Horizontal addressability 1280 pixels (max)
Vertical addressability
Clock frequency
1024 lines (max)
165 MHz
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3-1
Table 3-1. Monitor specifications for type-model 5047-HC2 (continued)
Communications
VESA DDC
CI
Supported Display Modes
(VESA Standard modes
between noted ranges)
Horizontal frequency
Vertical frequency
30 kHz - 83 kHz
50 Hz - 75 Hz
Native Resolution
1280 x 1024 at 60 Hz
Temperature
Humidity
Operating
Storage
00 to 400 C (320 to 1040 F)
-200 to 600 C (-40 to 1400 F)
-200 to 600 C (-40 to 1400 F)
Shipping
Operating
Storage
8% to 80%
5% to 95%
5% to 95%
Shipping
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Troubleshooting
If you have a problem setting up or using your monitor, you might be able to solve it
yourself. Before calling your dealer or Lenovo, try the suggested actions that are
appropriate to your problem.
Table 3-2. Troubleshooting
Problem
Possible cause
Suggested action
Reference
The words "Out The system is set to a
If you are replacing an old monitor, "Selecting a
.
.
.
of Range" are
shown on the
display mode which is
not supported by the
reconnect it and adjust the display
mode to within the specified range
for your new monitor.
If using a Windows system, restart
the system in safe mode, then select
a supported display mode for your
computer.
supported
display
mode" on
page 2-6
screen, and the monitor.
power indicator
is flashing green.
If these options do not work,
contact the Support Center.
The image
quality is
unacceptable.
The video signal cable is Be sure the signal cable is firmly
"Connecting
and turning
on your
monitor" on
Page 1-4
not connected with the
monitor or system
completely.
plugged into the system and monitor.
The color settings may
be incorrect.
Select another color setting from the
OSD menu.
"Adjusting
your monitor
image" on
page 2-3
The automatic image
setup function was not
performed.
Perform automatic image setup.
"Adjusting
your monitor
image"" on
page 2-3
The power
The monitors power
switch is not switched
on.
The power cord is
loose or
disconnected.
There is no power at
the outlet.
Be sure the power cord is connected "Connecting
.
.
.
.
indicator is not
lit and there is
no image.
properly.
Be sure the outlet has power.
Power on the monitor.
and turning
on your
monitor" on
Page 1-4
.
.
.
.
Try using another power cord.
Try using another electrical outlet.
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3-3
Table 3-2. Troubleshooting (continued)
Problem
Possible cause
Suggested action
Reference
Screen is
blank and
power
indicator is
steady amber
or flashing
green
The monitor is in
Standby/Suspend
mode
Press any key on the
keyboard or move the mouse management" on Page
to restore operation.
Check the Power Options
settings on your computer.
"Understanding power
.
2-7
.
The power
indicator is
green, but
there is no
image.
The video signal cable Be sure the video cable is
is loose or connected with the system
disconnected from the properly.
system or monitor.
"Connecting and turning
on your monitor" on
Page 1-4
The monitor brightness Adjust the brightness and
and contrast are at the contrast setting on the OSD
"Adjusting your monitor
image" on page 2-3
lowest setting.
menu.
One or more This is a characteristic If there are more than five pixels Appendix A, "Service
of the pixels of the LCD technology missing, contact the Lenovo
and Support," on page
A-1
appear
and is not an LCD
defect.
Support Center.
discolored
Fuzzy lines
in text or a
blurry
Image setup has not Adjust the resolution settings on "Adjusting your monitor
.
.
.
.
been optimized
Your system
your system to match the native image" on page 2-3
resolution for this monitor: 1280
image.
Display Properties x 1024 at 60 Hz.
setting have not
"Manual image setup"
Horizontal
or vertical
lines
through the
image.
Perform automatic image setup. "Selecting a supported
been optimized.
If automatic image setup does
display mode" on page
not help, perform manual image 2-6
setup.
When working in the native
resolution, you may find
additional improvements by
adjusting the Dots Per Inch
(DPI) setting on your system.
See the Advanced
section of your systems
display properties.
Manual image setup
If automatic image setup does not establish the image that you prefer, perform
manual image setup.
Note: Have your monitor powered on for about 15 minutes, until the monitor warms
up.
1.
2.
Press
at the bottom of the monitor to open the OSD menu.
and press to access.
Use or to select
3-4
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3.
Use or to select Clock and Phase adjustment.
·
Clock (pixel frequency) adjusts the number of pixels scanned by one horizontal
sweep. If the frequency is not correct, the screen shows vertical stripes and the
picture does not have the correct width.
·
Phase adjusts the phase of the pixel clock signal. With a wrong phase adjustment,
the picture has horizontal disturbances in light picture.
4. When the image no longer looks distorted, save the Clock and Phase adjustments.
5. Press to leave the OSD menu.
Manually installing the monitor driver
Below are steps for manually installing the monitor driver in Microsoft® Windows
Vista, Microsoft Windows XP® and Microsoft Windows 7.
Installing the monitor driver in Windows Vista
To install the monitor driver in Microsoft® Windows Vista, do the following:
1.
2.
3.
Turn off the computer and all attached devices.
Ensure that the monitor is connected correctly.
Turn on the monitor and then the system unit. Allow the system to boot into
Windows Vista operating system.
4.
5.
6.
7.
8.
9.
Click Start Control Panel, and then click the Hardware and Sound icon.
Click the Personalization icon.
Click the Display Settings icon.
Click the Advanced Settings button.
Click the Monitor tab.
Click the Properties button.
10. If the "Windows needs your permission to continue" window appears, click
on Continue button. Then click the Driver tab.
11. Open the “Update Driver Software-Generic PnP Monitor” window by
clicking on Update Driver. and then click the “Browse my computer for
driver software” button.
12. Select “Let me pick from a list of device drivers on my computer”.
13. Insert Lenovo Monitor CD into the CD drive and click the Have Disk
button.Click on the Browse button and navigate to the following directory:
X:\Monitor Drivers
(where X is the drive letter designator for the CD-ROM drive).
14. Select the "LT1712p.inf" file and click the Open button. Click the OK button.
15. Select Lenovo LT1712p and click Next. The files will be copied from the CD to
your hard disk drive.
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3-5
16. Close all open windows and remove the CD.
17. Restart the system.
Note: On LCD monitors, unlike CRTs, a faster refresh rate does not improve display
quality. Lenovo recommends using either 1280 x 1024 at a refresh rate of 60
Hz, or 640 x 480 at a refresh rate of 60 Hz.
Installing the monitor driver in Windows XP
Note: This section must be completed before continuing with the Windows XP
automatic image setup.
1.
2.
3.
Turn off the computer and all attached devices.
Ensure that the monitor is connected correctly.
Turn on the monitor and then the system unit. Allow the system to boot into
Windows XP.
4.
Open the Display Properties window by clicking Start Settings Control
Panel, select/enter into the Display control panel.
5.
6.
7.
8.
9.
Click the Settings tab.
Click the Advanced button.
Click the Monitor tab.
Click the Properties button.
Click the Drivers tab.
10. Open the Hardware Update Wizard window by clicking on the Update
Driver, If appears “Can Windows connect to Windows Update...” window,
please select “No, not this time” option. and then click Next.
11. Select “Install from a list or Specific location(Advanced)”, and then click
Next.
12. Select “Don't search. I will choose the driver to install” option, and then
click Next.
13. Click the Have Disk button. Click on the Browse button and navigate to the
following directory:
X:\Monitor Drivers
(where X is the drive letter designator for the CD-ROM drive).
14. Select the "LT1712p.inf" file and click the Open button. Click on the OK button.
15. Select Lenovo LT1712p and click Next. The files will be copied from the CD to
your hard disk drive.
16. Close all open windows and remove the CD.
17. Restart the system.
Note: On LCD monitors, unlike CRTs, a faster refresh rate does not improve display
quality. Lenovo recommends using either 1280 x 1024 at a refresh rate of 60
Hz, or 640 x 480 at a refresh rate of 60 Hz.
3-6
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Installing the monitor driver in Windows 7
Note: This section must be completed before continuing with the Windows 7 automatic
image setup.
1.
2.
3.
Turn off the computer and all attached devices.
Ensure that the monitor is connected correctly.
Turn on the monitor and then the system unit. Allow the system to boot into
Windows 7.
4.
Click Start Control Panel Appearance and Personalization Display
Change Display Settings.
5.
6.
7.
8.
9.
Click the Advanced Settings.
Click the Monitor tab.
Click the Properties button.
Click the Drivers tab.
Click the Update Driver.
10. Select “Browse my computer for driver software” option.
11. Click on the Browse button and navigate to the following directory:
X:\Monitor Drivers
(where X is the drive letter designator for the CD-ROM drive).
12. Select the "LT1712p.inf" file and click the Open button. Click on the OK button.
13. Select Lenovo LT1712p and click Next. The files will be copied from the CD to
your hard disk drive.
14. Close all open windows and remove the CD.
15. Restart the system.
Note: On LCD monitors, unlike CRTs, a faster refresh rate does not improve display
quality. Lenovo recommends using either 1280 x 1024 at a refresh rate of 60
Hz, or 640 x 480 at a refresh rate of 60 Hz.
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3-7
Getting further help
If you still can’t solve your problem, please contact the Lenovo Support Center. For
more information on contacting the Customer Support Center, please see Appendix
A, “Service and Support,” on page A-1.
Service information
Product numbers
The product number for your monitor is located on the side of the display bezel as
shown below.
Customer responsibilities
The warranty does not apply to a product which has been damaged due to accident,
misuse, abuse, improper installation, usage not in accordance with product
specifications and instructions, natural or personal disaster, or unauthorized
alterations, repairs or modifications.
The following are examples of misuse or abuse and not covered by warranty:
·
Images burned onto the screen of a CRT monitor. Burned image is preventable by
utilizing a moving screen saver or power management.
·
·
Physical damage to covers, bezel, base and cables.
Scratches or punctures on monitor screens.
3-8
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Service parts
The following parts are for use by Lenovo service, or Lenovo authorized dealers, to
support the customer warranty. Parts are for service use only. The table below shows
information for model 5047-HC2.
Table 3-3. List of service parts
FRU (Field
Replaceable Unit)
Part number
Machine Type Model
(MTM)
Description
Color
03X7959
57Y2301
57Y2302
03X7960
Monitor_LT1712p
Business Black
5047-HC2
5047-HC2
5047-HC2
5047-HC2
Signal cable (Analog)
Signal cable (Digital)
Stand & Base
Business Black
Business Black
Business Black
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Appendix A. Service and Support
The following information describes the technical support that is available for your
product, during the warranty period or throughout the life of your product. Refer to the
Lenovo Limited Warranty for a full explanation of Lenovo warranty terms.
Registering your option
Register to receive product service and support updates, as well as free and
discounted computer accessories and content. Go to:
Online technical support
Online technical support is available during the lifetime of a product at:
Product replacement assistance or exchange of defective components also is available
during the warranty period. In addition, if your option is installed in a Lenovo
computer, you might be entitled to service at your location. A Lenovo technical
support representative can help you determine the best alternative.
Telephone technical support
Installation and configuration support through the Customer Support Center will be
available until 90 days after the option has been withdrawn from marketing. After that
time, the support is cancelled, or made available for a fee, at Lenovo’s discretion.
Additional support is also available for a nominal fee.
Before contacting a Lenovo technical support representative, please have the
following information available: option name and number, proof of purchase, computer
manufacturer, model, serial number and manual, the exact wording of any error
message, description of the problem, and the hardware and software configuration
information for your system.
Your technical support representative might want to walk you through the problem
while you are at your computer during the call.
Telephone numbers are subject to change without notice. The most up-to-date
telephone list for Lenovo Support is always available at:
A-1 © Copyright Lenovo 2012.
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Country or Region
Telephone Number
Africa
Africa: +44 (0)1475-555-055
South Africa: +27-11-3028888 and 0800110756
Central Africa: Contact the neares Lenovo Business Partner
Argentina
Australia
Austria
0800-666-0011 (Spanish)
131-426 (English)
Warranty service and support: 01-211-454-610 (German)
Warranty service and support: 02-225-3611 (Dutch, French)
Belgium
Bolivia
Brazil
0800-10-0189 (Spanish)
Sao Paulo region: (11) 3889-8986
Outside Sao Paulo region: 0800-701-4815
(Brazilian Portuguese)
Brunei
801-1041 (English, Bahasa Melayu)
Canada
Toronto: 416-383-3344
Outside Toronto: 1-800-565-3344
(English, French)
Chile
Toll Free: 188-800-442-488
800-361-213
(Spanish)
China
86-10-58851110
800-990-8888
(Mandarin)
China
(Hong Kong S.A.R.)
ThinkCentre® Commercial PC: 8205-0333
Multimedia Home PC: 800-938-228
(Cantonese, English, Mandarin)
China
(Macau S.A.R.)
ThinkCentre Commercial PC: 795-9892
Multimedia Home PC: 0800-336
(Cantonese, English, Mandarin)
Colombia
1-800-912-3021 (Spanish)
0-800-011-1029 (Spanish)
0800-0426
Costa Rica
Croatia
Cyprus
+357-22-841100
Czech Republic
Denmark
+420-2-7213-1316
Warranty service and support: 7010-5150 (Danish)
1-866-434-2080 (Spanish)
1-800-426911 (Spanish)
Dominican Republic
Ecuador
Appendix A. Service and Support
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A-2
Country or Region
Egypt
Telephone Number
+202-35362525
El Salvador
Estonia
800-6264 (Spanish)
+372 6776793
+372 66 00 800
Finland
France
Warranty service and support: +358-800-1-4260 (Finnish)
Warranty service and support (hardware): 0810-631-213
Warranty service and support (software): 0810-631-020
(French)
Germany
Greece
Warranty service and support: 01805-00-46-18 (German)
+30-210-680-1700
Guatemala
Honduras
1800-624-0051 (Spanish)
Tegucigalpa: 232-4222
San Pedro Sula: 552-2234
(Spanish)
Hungary
India
+36-1-382-5716
+36-1-382-5720
(English, Hungarian)
1800-425-2666
+91-80-2535-9182
(English)
Indonesia
021 5238 823
Local number only: 001-803-606-282
DID (Direct Inward Dialing): +603 8315 6859
(English, Bahasa, Indonesia)
Ireland
Israel
Italy
Warranty service and support: 01-881-1444 (English)
Givat Shmuel Service Center: +972-3-531-3900 (Hebrew, English)
Warranty service and support: +39-800-820094 (Italian)
Japan
Toll Free: 0120-20-5550
International: +81-46-266-4716
The above numbers will be answered with a Japanese language voice prompt. For
telephone support in English, please wait for the Japanese voice prompt to end, and an
operator will answer. Please say "English support please," and your call will be
transferred to an English-speaking operator.
PC software: 0120-558-695
Overseas calls: +81-44-200-8666
(Japanese)
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Country or Region
Korea
Telephone Number
1588-6782 (Korean)
+371 7070360
Latvia
Lithuania
+370 5 278 66 00
Luxembourg
Malaysia
+352-360-385-343 (French)
Local number only: 1800-88-1889
DID: +603 8315 6855
(English, Bahasa Melayu)
Malta
+35621445566
Mexico
001-866-434-2080 (Spanish)
+44 (0)1475-555-055
Middle East
Netherlands
New Zealand
Nicaragua
Norway
+31-20-514-5770 (Dutch)
0800-733-222 (English)
001-800-220-1830 (Spanish)
Warranty service and support: 8152-1550 (Norwegian)
Panama
Lenovo Customer Support Center: 001-866-434-2080 (Toll Free)
206-6047
(Spanish)
Peru
0-800-50-866 (Spanish)
Philippines
Poland
1800-1601-0033 (English, Filipino)
+48-22-878-6999 (Polski)
+351-21-892-7046 (Portuguese)
+4-021-224-4015
Portugal
Romania
Russia
Moscow: +7-(495)-258-6300
Toll Free: +8-800-200-6300
(Russian)
Singapore
Local number only: 800-6011-343
DID: +603 8315 6859 (English)
Slovakia
Slovenia
Spain
+421-2-4954-5555
+386-1-200-50-60 (Slovenian)
91-714-7983
0901-100-000
(Spanish)
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A-4
Country or Region
Telephone Number
Sri Lanka
+9411 2493547
+9411 2493548
(English)
Sweden
Warranty service and support: 077-117-1040 (Swedish)
Switzerland
Warranty service and support: 0800-55-54-54
(German, French, Italian)
Taiwan
886-2-8723-9799
0800-000-700
(Mandarin)
Thailand
Local number only: 1-800-060-066
66 2273 4088
DID: +603 8315 6857 (Thai, English)
Turkey
00800-4463-2041 (Turkish)
United Kingdom
United States
Uruguay
Standard warranty support: 08705-500-900 (English)
1-800-426-7378 (English)
000-411-005-6649 (Spanish)
Venezuela
Vietnam
0-800-100-2011 (Spanish)
For Northern Area and Hanoi City:
844 3 946 2000 or 844 3 942 6457
For Southern Area and Ho Chi Minh City:
848 3 829 5160 or 844 3 942 6457
(Vietnamese, English)
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Appendix B. Notices
Lenovo may not offer the products, services, or features discussed in this document in
all countries. Consult your local Lenovo representative for information on the
products and services currently available in your area. Any reference to a Lenovo
product, program, or service is not intended to state or imply that only that Lenovo
product, program, or service may be used. Any functionally equivalent product,
program, or service that does not infringe any Lenovo intellectual property right may
be used instead. However, it is the user’s responsibility to evaluate and verify the
operation of any other product, program, or service.
Lenovo may have patents or pending patent applications covering subject matter
described in this document. The furnishing of this document does not give you any
license to these patents. You can send license inquiries, in writing, to:
Lenovo (United States), Inc.
1009 Think Place - Building One
Morrisville, NC 27560
U.S.A.
Attention: Lenovo Director of Licensing
LENOVO PROVIDES THIS PUBLICATION“AS IS” WITHOUTWARRANTY OFANY
KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE
IMPLIED WARRANTIES OF NON-INFRINGEMENT, MERCHANTABILITY OR
FITNESS FORA PARTICULAR PURPOSE. Some jurisdictions do not allow disclaimer
of express or implied warranties in certain transactions, therefore, this statement may
not apply to you.
This information could include technical inaccuracies or typographical errors. Changes
are periodically made to the information herein; these changes will be incorporated in
new editions of the publication. Lenovo may make improvements and/or changes in
the product(s) and/or the program(s) described in this publication at any time without
notice.
The products described in this document are not intended for use in implantation or
other life support applications where malfunction may result in injury or death to
persons. The information contained in this document does not affect or change
Lenovo product specifications or warranties. Nothing in this document shall operate
as an express or implied license or indemnity under the intellectual property rights of
Lenovo or third parties. All information contained in this document was obtained in
specific environments and is presented as an illustration. The result obtained in other
operating environments may vary.
Lenovo may use or distribute any of the information you supply in any way it believes
appropriate without incurring any obligation to you.
© Copyright Lenovo 2012.
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B-1
Any references in this publication to non-Lenovo Web sites are provided for
convenience only and do not in any manner serve as an endorsement of those Web
sites. The materials at those Web sites are not part of the materials for this Lenovo
product, and use of those Web sites is at your own risk.
Any performance data contained herein was determined in a controlled environment.
Therefore, the result obtained in other operating environments may vary
significantly. Some measurements may have been made on development-level
systems and there is no guarantee that these measurements will be the same on
generally available systems. Furthermore, some measurements may have been
estimated through extrapolation. Actual results may vary. Users of this document
should verify the applicable data for their specific environment.
Recycling information
Lenovo encourages owners of information technology (IT) equipment to responsibly
recycle their equipment when it is no longer needed. Lenovo offers a variety of
programs and services to assist equipment owners in recycling their IT products. For
information on recycling Lenovo products, go to:
Collecting and recycling a disused Lenovo computer or monitor
If you are a company employee and need to dispose of a Lenovo computer or monitor
that is the property of the company, you must do so in accordance with the Law for
Promotion of Effective Utilization of Resources. Computers and monitors are
categorized as industrial waste and should be properly disposed of by an industrial
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waste disposal contractor certified by a local government. In accordance with the Law
for Promotion of Effective Utilization of Resources, Lenovo Japan provides, through
its PC Collecting and Recycling Services, for the collecting, reuse, and recycling of
disused computers and monitors. For details, visit the Lenovo Web site at
Effective Utilization of Resources, the collecting and recycling of home-used
computers and monitors by the manufacturer was begun on October 1, 2003. This
service is provided free of charge for home-used computers sold after October 1, 2003.
Disposing of Lenovo computer components
Some Lenovo computer products sold in Japan may have components that contain
heavy metals or other environmental sensitive substances. To properly dispose of
disused components, such as a printed circuit board or drive, use the methods
described above for collecting and recycling a disused computer or monitor.
Trademarks
The following terms are trademarks of Lenovo in the United States, other countries, or
both:
Lenovo
The Lenovo logo
ThinkCentre
ThinkPad
ThinkVision
Microsoft, Windows, and Windows NT are trademarks of the Microsoft group of
companies.
Other company, product, or service names may be trademarks or service marks of
others.
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