Lenovo Computer Monitor 4434HE1 User Manual

L197 Wide Flat Panel Monitor  
User's Guide  
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Contents  
Shipping contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-1  
Manually installing the monitor driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-4  
3-5  
Installing the device driver in Windows Vista . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
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Safety information  
Before installing this product, read the Safety Information.  
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Chapter 1. Getting started  
This User’s Guide contains detailed information on the your Flat Panel Monitor. For a  
quick overview, please see the Setup Poster that was shipped with your monitor.  
Shipping contents  
The product package should include the following items:  
Setup Poster  
Monitor Safety, Troubleshooting, and Warranty Guide  
Reference and Driver CD  
Flat Panel Monitor  
Power Cord  
Analog Interface Cable - Attached to monitor  
Digital Interface Cable  
Attaching the base and handling your monitor  
To set up your monitor, please see the illustrations below.  
Note: Do not touch the monitor within the screen area. The screen area is glass and  
can be damaged by rough handling or excessive  
pressure.  
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Product overview  
This section will provide information on adjusting monitor positions, setting user  
controls, and using the cable lock slot.  
Types of adjustments  
Please see the illustration below for an example of the tilt range.  
User controls  
Your monitor has controls on the front which are used to adjust the display.  
For information on how to use these controls, please see “Adjusting your monitor  
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Cable lock slot  
Your monitor is equipped with a cable lock slot located on the rear of your monitor (in  
the lower position). Please see the instructions that come with the cable lock to learn  
how to attach it.  
Setting up your monitor  
This section provides information on how to set up your monitor.  
Connecting and turning on your monitor  
Note: Be sure to read the Safety Information located in the Monitor Safety,  
Troubleshooting, and Warranty Guide before carrying out this procedure.  
1. Power off your computer and all attached devices, and unplug the computer  
power cord.  
2. Connect the analog signal cable to the video port on the back of the computer.  
Note: One end of the signal cable is already pre-attached to your monitor.  
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3. Connect the digital cable to the DVI connector of the monitor and the other end  
on the back of the computer.  
Note: The digital cable is included with the monitor.  
4. Plug the monitor power cord and the computer cord into grounded electrical  
outlets.  
5. Power on the monitor and the computer.  
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6. To install the monitor driver, insert the Reference and Driver CD, click Install  
driver, and follow the on-screen instructions.  
7. To optimize your monitor image, press the Automatic Image Setup key.  
Automatic image setup requires that the monitor is warmed up for at least 15  
minutes. This is not required for normal operation.  
Note: If automatic image setup does not establish the image that you prefer, perform  
Registering your option  
Thank you for purchasing this Lenovo™ product. Please take a few moments to  
register your Product and provide us with information that will help Lenovo to better  
serve you in the future. Your feedback is valuable to us in developing product and  
services that are important to you, as well as in developing better ways to  
communicte with you. Register your option on the following Web site:  
Lenovo will send you information and updates on your registered product unless you  
indicate on the Web site questionnaire that you do not want to receive further  
information.  
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Chapter 2. Adjusting and using your monitor  
This section will give you information on adjusting and using your monitor.  
Comfort and accessibility  
Good ergonomic practice is important to get the most from your personal computer  
and to avoid discomfort. Arrange your workplace and the equipment you use to suit  
your individual needs and the kind of work that you perform. In addition, use  
healthy work habits to maximize your performance and comfort while using your  
computer. For more detailed information on any of these topics, visit the Healthy  
Computing Web site at: http://www.lenovo.com/healthycomputing/.  
Arranging your work area  
Use a work surface of appropriate height and available working area to allow you to  
work in comfort.  
Organize your work area to match the way you use materials and equipment. Keep  
your work area clean and clear for the materials that you typically use and place the  
items that you use most frequently, such as the computer mouse or telephone, within  
the easiest reach.  
Equipment layout and setup play a large role in your working posture. The following  
topics describe how to optimize equipment setup to achieve and maintain good  
working posture.  
Positioning and viewing your monitor  
Position and adjust your computer monitor for comfortable viewing by considering  
the following items:  
Viewing distance: Optimal viewing distances for monitors range from  
approximately 510mm to 760mm (20 in to 30 in) and can vary depending on  
ambient light and time of day. You can achieve different viewing distances by  
repositioning your monitor or by modifying your posture or chair position. Use a  
viewing distance that is most comfortable for you.  
Monitor height: Position the monitor so your head and neck are in a comfortable  
and neutral (vertical, or upright) position. If your monitor does not have height  
adjustments, you might have to place books or other sturdy objects under the  
base of the monitor to achieve the desired height. A general guideline is to  
position the monitor such that the top of the screen is at or slightly below your  
eye-height when you are comfortably seated. However, be sure to optimize your  
monitor height so the line of site between your eyes and the center the monitor  
suits your preferences for visual distance and comfortable viewing when your eye  
muscles are in a relaxed state.  
Tilt: Adjust the tilt of your monitor to optimize the appearance of the screen  
content and to accommodate your preferred head and neck posture.  
General location: Position your monitor to avoid glare or reflections on the screen  
from overhead lighting or nearby windows.  
The following are some other tips for comfortable viewing of your monitor:  
Use adequate lighting for the type of work you are performing.  
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Use the monitor brightness, contrast, and image adjustment controls, if equipped,  
to optimize the image on your screen to meet your visual preferences.  
Keep your monitor screen clean so you can focus on the screen’s contents.  
Any concentrated and sustained visual activity can be tiring for your eyes. Be sure to  
periodically look away from your monitor screen and focus on a far object to allow  
your eye muscles to relax. If you have questions on eye fatigue or visual discomfort,  
consult a vision care specialist for advice.  
Quick tips for healthy work habits  
The following information is a summary of some important factors to consider to help  
you remain comfortable and productive while you use your computer.  
Good posture starts with equipment setup: The layout of your work area and the  
setup of your computer equipment have a large effect on your posture while  
using your computer. Be sure to optimize the position and orientation of your  
equipment by following the tips outlined in “Arranging your work area” on page  
2-1 so you can maintain a comfortable and productive posture. Also, be sure to  
use the adjustment capabilities of your computer components and office furniture  
to best suit your preferences now and as your preferences change over time.  
Minor changes in posture can help avoid discomfort: The longer you sit and work  
with your computer, the more important it is to observe your working posture.  
Avoid assuming any one posture for an extended period of time. Periodically  
make minor modifications in your posture to help deter any discomforts that  
might arise. Make use of any adjustments that your office furniture or equipment  
provide to accommodate changes in posture  
Short, periodic breaks help ensure healthy computing: Because computing is  
primarily a static activity, it is particularly important to take short breaks from  
your work. Periodically, stand up from your work area, stretch, walk for a drink  
of water, or otherwise take a short break from using your computer. A short break  
from work gives your body a welcome change in posture and helps to ensure you  
remain comfortable and productive while you do work.  
Accessibility information  
Lenovo is committed to providing greater access to information and technology to  
people with disabilities. With assistive technologies, users can access information in  
the way most appropriate to their disability. Some of these technologies are already  
provided in your operating system; others can be purchased through vendors or  
accessed at:  
http://www03.ibm.com/research/accessibility/requests/accvpat.nsf/lenovo-  
bidx?OpenForm  
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Adjusting your monitor image  
This section describes the user control features for adjusting your monitor image.  
Using the direct access controls  
The direct access controls can be used when the On Screen Display (OSD) is not  
displayed.  
Note: The direct access controls are grey.  
Table 2-1. Direct access controls  
Icon  
Control  
Description  
Input Change  
Switches the video input source.  
Image Setup  
Brightness  
Activates automatic image adjustment.  
Direct access to Brightness adjustment.  
Using the On-Screen Display (OSD) controls  
To adiust the settings, the user controls can be viewed through the OSD.  
To use the controls:  
1. Press to open the main OSD menu.  
2. Use or to move among the icons. Select an icon and press  
to access that  
function. If there is a sub-menu, you can move between options using or  
,
then press  
save.  
to select that function. Use or to make adjustments. Press  
to  
3. Press  
to move backwards through the sub-menus and exit from the OSD.  
4. Press and hold  
for 10 seconds to lock the OSD. This will prevent accidental  
adjustments to the OSD. Press and hold  
allow adjustments to the OSD.  
for 10 seconds to unlock the OSD and  
5. Enables DDC/CI by default. Use OSD Exit Key,Press and hold the  
buttons for  
10 seconds to disable / enable DDC/CI function. The words " DDC/CI disable" shows  
on the screen.  
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Table 2-2. OSD functions  
Controls and  
Adjustments  
(Analog)  
Controls and  
Adjustments  
(Digital)  
OSD Icon on Main  
Menu  
Submenu  
Description  
Adjusts overall brightness  
Same as Analog  
Brightness  
Brightness/  
Contrast  
Adjusts difference between  
light and dark areas  
Contrast  
Moves the image left or right.  
Controls Locked -  
not required for  
digital input  
Horizontal Position  
Vertical Position  
Image Position  
Image Setup  
Moves the image up or  
down.  
Automatically optimizes the image.  
Automatic  
Manual  
Manually optimizes the image. See “Manual image  
Clock  
Phase  
Save  
Adjusts intensity of red, green, and blue.  
Preset mode  
Same as Analog  
Color  
Image Properties  
Default  
sRGB  
Reddish  
Bluish  
Custom  
Red: Increases or decreases the saturation of  
’red’ in the image.  
Green: Increases or decreases the saturation of  
’green’ in the image.  
Blue: Increases or decreases the saturation of  
’blue’ in the image.  
Save: Saves the custom color choices.  
off native (1:1)  
Scaling  
on expand the image to full screen  
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Table 2-2. OSD functions  
Controls and  
Adjustments  
(Analog)  
Controls and  
Adjustments  
(Digital)  
OSD Icon on Main  
Menu  
Submenu  
Description  
This monitor can accept video signals through two  
different connectors. Most desktop computers use  
a D-SUB connector. Select digital among OSD  
Controls when you use DVI connector.  
Same as Analog  
Input video signal  
- Selects D-SUB (Analog)  
- Selects DVI-Digital  
Shows resolution, refresh rate, and product details.  
Same as Analog  
Note: This screen does not allow any changes to  
the settings.  
Information  
Options  
This section lists the languages supported by your  
monitor.  
Menu Language  
Note: The language chosen only affects the  
language of the OSD. It has no effect on any  
software running on the computer.  
Menu position adjusts menu location on the  
screen.  
Default:  
Same as Analog  
Menu Position  
Default returns the menu position to the default  
settings.  
Custom:  
Horizontal: Changes the horizontal position of  
the OSD.  
Vertical: Changes the vertical position of the  
OSD.  
Save  
Cancel  
Reset  
Reset  
Resets monitor to the original factory settings.  
Controls button and menu settings for accessibility  
preferences.  
Accessibility  
Button repeat rate:  
Select or to change.  
Off  
Default  
Slow  
Menu time out: Sets the length of time the  
OSD will remain active after the last time a button  
is pressed.  
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Selecting a supported display mode  
The display mode the monitor uses is controlled by the computer. Therefore, refer to  
your computer documentation for details on how to change display modes.  
The image size, position and shape might change when the display mode changes.  
This is normal and the image can be readjusted using automatic image setup and the  
image controls.  
Unlike CRT monitors, which require a high refresh rate to minimize flicker, LCD or  
Flat Panel technology is inherently flicker-free.  
Note: If your system has previously been used with a CRT monitor and is currently  
configured to a display mode outside the range of this monitor, you may need to re-  
attach the CRT monitor temporarily until you have re-configured the system;  
preferably to 1440 x 900 at 60 Hz, which is the Native Resolution Display mode.  
The display modes shown below have been optimized at the factory.  
Table 2-3. Factory set display modes  
Addressability  
640 x 480  
Refresh rate  
60Hz , 66Hz , 72Hz , 75Hz  
70Hz  
720 x 400  
800 x 600  
60Hz , 72Hz , 75Hz  
75Hz  
832 x 624  
1024 x 768  
1152 x 864  
1280 x 768  
1280 x 960  
1280 x 1024  
1440 x 900  
60Hz , 70Hz , 75Hz  
60Hz , 75Hz  
60Hz  
60Hz  
60Hz , 70Hz , 72Hz , 75Hz  
60Hz , 75Hz  
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Understanding power management  
Power management is invoked when the computer recognizes that you have not used  
your mouse or keyboard for a user-definable period. There are several states as  
described in the table below.  
For optimal performance, switch off your monitor at the end of each working day, or  
whenever you expect to leave it unused for long periods during the day.  
Table 2-4. Power indicator  
Restoring  
State  
Power Indicator Screen  
Operation  
Compliance  
On  
green  
Normal  
Blank  
Standby/Suspend  
Amber  
Press a key or  
ENERGY STAR  
move the mouse  
There may be a  
slight delay  
before the image  
reappears.  
Note: Standby  
also occurs if  
there is no image  
output to the  
monitor.  
Off  
Off  
Blank  
ENERGY STAR  
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Caring for your monitor  
Be sure to turn off the power before you perform any maintenance on the monitor.  
Do not:  
Apply water or liquid directly to your monitor.  
Use solvents or abrasives.  
Use flammable cleaning materials to clean your monitor or any other electrical  
equipment.  
Touch the screen area of your monitor with sharp or abrasive items. This type of  
contact may cause permanent damage to your screen.  
Use any cleaner which contains an anti-static solution or similar additives. This  
may harm the coating of the screen area.  
Do:  
Lightly dampen a soft cloth with water and use this to gently wipe the covers and  
the screen.  
Remove grease or finger marks with a damp cloth and a little mild detergent.  
Detaching the monitor stand  
To detach the base by pressing the button.  
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Chapter 3. Reference information  
This section contains monitor specifications, instructions to manually install the  
monitor driver, troubleshooting information, and service information.  
Monitor specifications  
Table 3-1. Monitor specifications for type-model 4434-H*1  
Dimensions  
Height  
Depth  
380.28 mm (14.97 in.)  
178.57 mm (7.03 in.)  
Width  
440.15 mm (17.33 in.)  
Range: -4°, +30°  
Stand  
Tilt  
VESA mount  
Image  
Supported  
Viewable image size  
100 mm (3.94 in.)  
481.4 mm (18.95 in.)  
Maximum height  
Maximum width  
255.15 mm (10.0 in.)  
408.24 mm (16.2 in.)  
Pixel pitch  
0.2835 mm (0.01116 in.) (V)  
Power input  
Supply voltage  
90-264VAC (100~240VAC+/-10%)  
-
Max supply current  
Normal operation  
1.5 A  
Power consumption  
< 22 W  
Note: Power consumption  
figures are for the monitor  
and the power supply  
combined.  
Standby/Suspend  
Off  
< 2W (Anolog), <2W (Digital)  
< 1W at 100Vac & 240Vac  
Video input (Analog)  
Input signal  
Analog Direct Drive, 75 ohm 0.7 V  
Horizontal  
addressability  
1440 pixels (max)  
-9  
-
Vertical addressability  
900 lines (max)  
Clock frequency  
Interface  
137 MHz  
DVI  
Video input (Digital)  
Input Signal  
VESA TMDS (Panel Link™)  
Horizontal  
addressability  
1440 pixels (max)  
-
Vertical addressability  
Clock frequency  
900 lines (max)  
137 MHz  
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Table 3-1. Monitor specifications for type-model 4434-H*1  
Communications  
VESA DDC  
DDC-CI  
Supported Display Modes  
(VESA Standard modes  
between noted ranges)  
Horizontal frequency  
30 kHz - 81 kHz(Pixel clock <137MHz)  
Vertical frequency  
Native Resolution  
Operating  
50 Hz - 76 Hz(Pixel clock <137MHz)  
1440 x 900 at 60 Hz  
Temperature  
0° to 45° C (32° to 113° F)  
Storage  
-20° to 60° C (-4° to 140° F)  
Shipping  
-20° to 60° C (-4° to 140° F)  
Humidity  
Operating  
10% to 80%  
Storage  
5% to 95%  
5% to 95%  
Shipping  
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Troubleshooting  
If you have a problem setting up or using your monitor, you might be able to solve it  
yourself. Before calling your dealer or Lenovo, try the suggested actions that are  
appropriate to your problem.  
Table 3-2. Troubleshooting  
Problem  
Possible cause  
Suggested action  
Reference  
The words "Out The system is set to a If you are replacing an  
“Selecting a  
of Range" are  
shown on the  
screen, and the  
power indicator  
is flashing green.  
display mode which  
is not supported by  
the monitor.  
old monitor, reconnect it  
and adjust the display  
mode to within the  
specified range for your  
new monitor.  
If using a Windows  
system, restart the system  
in safe mode, then select a  
supported display mode  
for your computer.  
If these options do not  
work, contact the Support  
Center.  
The image  
quality is  
unacceptable.  
The video signal cable Be sure the signal cable is “Connecting and  
is not connected with firmly plugged into the  
the monitor or system system and monitor.  
completely.  
The color settings  
may be incorrect.  
Select another color  
setting from the OSD  
menu.  
“Adjusting your  
The automatic image Perform automatic image “Adjusting your  
setup function was  
not performed.  
setup.  
The power  
The monitor’s  
power switch is  
not switched on.  
Be sure the power  
cord is connected  
properly.  
“Connecting and  
indictator is not  
lit and there is  
no image.  
The power cord is  
loose or  
disconnected.  
Be sure the outlet has  
power.  
Power on the  
monitor.  
There is no power  
at the outlet.  
Try using another  
power cord.  
Try using another  
electrical outlet.  
Screen is blank  
and power  
indicator is  
steady amber or  
flashing green  
The monitor is in  
Standby/Suspend  
mode  
Press any key on the “Understanding  
keyboard or move power management”  
the mouse to restore on page 2-7  
operation.  
Check the Power  
Options settings on  
your computer.  
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Table 3-2. Troubleshooting  
Problem  
Possible cause  
Suggested action  
Reference  
The power  
indicator is  
The video signal cable Be sure the video cable is “Connecting and  
is loose or  
connected with the  
green, but there disconnected from the system properly.  
is no image.  
system or monitor.  
The monitor  
Adjust the brightness and “Adjusting your  
brightness and  
contrast are at the  
lowest setting.  
contrast setting on the  
OSD menu.  
One or more of  
This is a characteristic If there are more than five Appendix A,  
the pixels appear of the LCD  
pixels missing, contact  
“Service and  
Support,” on page  
A-1  
discolored  
technology and is not the Support Center.  
an LCD defect.  
Fuzzy lines  
in text or a  
blurry  
Image setup has  
not been  
optimized  
Adjust the resolution  
settings on your system  
to match the native  
resolution for this  
monitor: 1440 x 900 at 60  
Hz.  
“Adjusting your  
image.  
Your system  
Display  
Properties setting  
have not been  
optimized.  
Horizontal  
or vertical  
lines  
through the  
image.  
Perform automatic image “Selecting a  
setup. If automatic image supported display  
setup does not help,  
perform manual image  
setup.  
When working in the  
native resolution, you  
may find additional  
improvements by  
See the Advanced  
section of your  
system’s display  
properties.  
adjusting the Dots Per  
Inch (DPI) setting on your  
system.  
Manual image setup  
If automatic image setup does not establish the image that you prefer, perform  
manual image setup.  
Note: Have your monitor powered on for about 15 minutes, until the monitor warms  
up.  
1. Press  
at the bottom of the monitor to open the OSD menu.  
2. Use or to select  
and press to access.  
3. Use or to select Clock and Phase adjustment.  
Clock (pixel frequency) adjusts the number of pixels scanned by one  
horizontal sweep. If the frequency is not correct, the screen shows vertical  
stripes and the picture does not have the correct width.  
Phase adjusts the phase of the pixel clock signal. With a wrong phase  
adjustment, the picture has horizontal disturbances in light picture.  
4. When the image no longer looks distorted, save the Clock and Phase adjustments.  
5. Press  
to leave the OSD menu.  
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Manually installing the monitor driver  
Below are steps for manually installing the monitor driver in Microsoft Windows Vista,  
Microsoft. Windows XP. and Microsoft Windows 2000 Professional.  
Installing the monitor driver in Windows Vista  
To install the device driver in Microsoft® Windows Vista, do the following:  
Note: You must download files from the Lenovo Monitor CD to use the Plug and Play feature  
in Windows Vista.  
1. Turn off the computer and all attached devices.  
2. Ensure that the monitor is connected correctly.  
3. Turn on the monitor and then the system unit. Allow your computer to start the Windows  
Vista operating system.  
4. Open the Display Properties window by clicking Start, Control Panel  
and then double-clicking the Hardware and Sound icon.  
5. Click the Personalization icon.  
6. Click the Display Settings icon.  
7. Click the Advanced Settings button.  
8. Click the Monitor tab.  
9. Click the Properties button.  
10. Click the Driver tab.  
11. Open the "Update Driver Software-Generic PnP Monitor" window by clicking on Update Driver  
and then click the "Browse my computer for driver software" button.  
12. Select “Let me pick from a list of device drivers on my computer” .  
13. Click the Have Disk button. Click on the Browse button and navigate to the  
following directory:  
X:\Monitor Drivers\Windows Vista  
(where X is the drive letter designator for the CD-ROM drive).  
14. Select the "L197 Wide.inf" file and click the Open button. Click the OK button.  
15. Select L197 Wide and click Next. The files will be copied from the CD to your  
hard disk drive.  
16. Close all open windows and remove the CD.  
.
17. Restart the computer.  
The system will automatically select the maximum refresh rate and  
corresponding Color Matching Profiles.  
Note: On LCD monitors, unlike CRTs, a faster refresh rate does not improve display quality. Lenovo  
recommends using either 1440 x 900 at a refresh rate of 60 Hz, or 640 x 480 at a refresh rate of 60 Hz..  
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Installing the monitor driver in Windows XP  
To use the Plug and Play feature in Windows XP, files should be loaded from the  
Reference and Driver CD.  
Note: This section must be completed before continuing with the Windows XP  
automatic image setup.  
1. Turn off the computer and all attached devices.  
2. Ensure that the monitor is connected correctly.  
3. Turn on the monitor and then the system unit. Allow the system to boot into  
Windows XP.  
4. Open the Display Properties window by clicking Start J Settings J Control  
Panel, and then double-clicking the Display icon.  
5. Click the Settings tab.  
6. Click the Advanced button.  
7. Click the Monitor tab.  
8. Click the Properties button.  
9. Click the Drivers tab.  
10. Open the Hardware Update Wizard window by clicking on Update Driver, and  
then click Next.  
11. Select Install from a list or Specific location(Advanced), and then click Next.  
12. Select “Don't search. I will choose the driver to install” option, and then click Next.  
13. Click the Have Disk button. Click on the Browse button and navigate to the  
following directory:  
X:\Monitor Drivers\Windows XP & Windows 2000  
(where X is the drive letter designator for the CD-ROM drive).  
14. Select the "L197 Wide.inf" file and click the Open button. Click on the OK button.  
15. Select L197 Wide and click Next. The files will be copied from the CD to your  
hard disk drive.  
16. Close all open windows and remove the CD.  
17. Restart the system. The system will automatically select the maximum refresh rate  
and corresponding Color Matching Profiles.  
Note: On LCD monitors, unlike CRTs, a faster refresh rate does not improve display  
quality. Lenovo recommends using either 1440 x 900 at a refresh rate of 60 Hz, or 640  
x 480 at a refresh rate of 60 Hz.  
Installing the monitor driver in Windows 2000  
To use the Plug and Play feature in Windows 2000, files should be loaded from the  
Reference and Driver CD.  
Note: This section must be completed before continuing with the Windows 2000  
automatic image setup.  
1. Turn off the computer and all attached devices.  
2. Ensure that the monitor is connected correctly.  
3. Turn on the monitor and then the system unit. Allow the system to boot into  
Windows 2000.  
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4. Open the Display Properties window by clicking Start J Settings J Control  
Panel, and then double-clicking the Display icon.  
5. Click the Settings tab.  
6. Click the Advanced button.  
7. Click the Monitor tab.  
8. Click the Properties button.  
9. Click the Drivers tab.  
10. Open the Upgrade Device Driver Wizard window by clicking on Update Driver,  
and then click Next.  
11. Select Display a list of the known drivers for this device so that I can choose a  
specific driver, and then click Next.  
12. Click the Have Disk button. Click on the Browse button and navigate to the  
following directory:  
X:\Monitor Drivers\Windows XP & Windows 2000  
(where X is the drive letter designator for the CD-ROM drive).  
13. Select the "L197 Wide.inf" file and click the Open button. Click on the OK button.  
14. Select L197 Wide and click Next. The files will be copied from the CD to your  
hard disk drive.  
15.  
16.  
Close all open windows and remove the CD.  
Restart the system. The system will automatically select the maximum refresh rate  
and corresponding Color Matching Profiles.  
Note: On LCD monitors, unlike CRTs, a faster refresh rate does not improve display  
quality. Lenovo recommends using either 1440 x 900 at a refresh rate of 60 Hz, or 640  
x 480 at a refresh rate of 60 Hz.  
Getting further help  
If you still can’t solve your problem, please contact the Lenovo Support Center. For  
more information on contacting the Support Center, please see Appendix A, “Service  
and Support,” on page A-1.  
Chapter 3.  
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Service information  
Product numbers  
The product number for your monitor is located on the side of the display bezel as  
shown below.  
Customer responsibilities  
The warranty does not apply to a product which has been damaged due to accident,  
misuse, abuse, improper installation, usage not in accordance with product  
specifications and instructions, natural or personal disaster, or unauthorized  
alterations, repairs or modifications.  
The following are examples of misuse or abuse and not covered by warranty:  
Images burned onto the screen of a CRT monitor. Burned image is preventable by  
utilizing a moving screen saver or power management.  
Physical damage to covers, bezel, base and cables.  
Scratches or punctures on monitor screens.  
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Service parts  
The following parts are for use by Lenovo service, or Lenovo aurthorized dealers, to  
supprot the customer warranty. Parts are for service use only. The table below shows  
information for model 4434-H*1 .  
Table 3-3. List of service parts  
FRU (FIELD  
REPLACEABLE UNIT)  
PART NUMBER  
43R2420  
DESCRIPTION  
MACHINE TYPE  
MODEL(MTM)  
COLOR  
L197 Wide FRU Monitor 4434-HE1  
BB  
Lenovo(TCO’03)  
40Y7443(Assigned by  
L201p)  
L197 Wide FRU Signal  
cable(Analog)  
4434-HE1  
4434-HE1  
4434-HE1  
Black  
Black  
BB  
40Y7444(Assigned by  
L201P)  
L197 Wide FRU Signal  
cable(Digital)  
41U5188  
L197 Wide FRU Stand  
Chapter 3.  
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Appendix A. Service and Support  
The following information describes the technical support that is available for your  
product, during the warranty period or throughout the life of the product. Refer to  
your Lenovo Statement of Limited Warranty for a full explanation of Lenovo  
warranty terms.  
Online technical support  
Online technical support is available during the life of your product through the  
During the warranty period, assistance for replacement or exchange of defective  
components is available. In addition, if your option is installed in a  
L
Lenovo  
O
computer, you might be entitled to service at your location. Your  
representative can help you determine the best alternative.  
technical support  
Telephone technical support  
Installation and configuration support through the Customer Support Center will  
be withdrawn or made available for a fee, at Lenovo’s discretion, 90 days after the  
option has been withdrawn from marketing. Additional support offerings,  
including step-by-step installation assistance, are available for a nominal fee.  
To assist the technical support representative, have available as much of the  
following information as possible:  
v Option name  
v Option number  
v Proof of purchase  
v Computer manufacturer, model, serial number, and manual  
v Exact wording of the error message (if any)  
v Description of the problem  
v Hardware and software configuration information for your system  
If possible, be at your computer. Your technical support representative might want  
to walk you through the problem during the call.  
Worldwide telephone list  
Phone numbers are subject to change without notice. For the most current phone  
list.  
Country or Region  
Telephone Number  
Africa  
A frica: +44 (0)1475-555-055  
South A frica: +27-11-3028888 and 0800110756  
C entral A frica: C ontact  
0800-666-0011 (Spanish)  
131-426 (English)  
your  
L enovo Service provider  
Argentina  
Australia  
© Copyright Lenovo 2008.  
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Country or Region  
Telephone Number  
Austria  
Up and running support: 01-24592-5901  
Warranty service and support: 01-211-454-610  
(German)  
Belgium  
Up and running support: 02-210-9820 (Dutch)  
Up and running support: 02-210-9800 (French)  
Warranty service and support: 02-225-3611 (Dutch, French)  
Bolivia  
Brazil  
0800-0189 (Spanish)  
Sao Paulo region: (11) 3889-8986  
Toll free outside Sao Paulo region: 0800-7014-815  
(Brazilian Portuguese)  
Canada  
1-800-565-3344 (English, French)  
In Toronto only call: 416-383-3344  
Chile  
800-224-488 (Spanish)  
China  
800-810-1818 (Mandarin)  
China (Hong Kong S.A.R.)  
Home PC: 852-2825-7799  
Commercial PC: 852-8205-0333  
ThinkPad and WorkPad: 852-2825-6580  
(Cantonese, English, Putonghua)  
Colombia  
Costa Rica  
Croatia  
1-800-912-3021 (Spanish)  
284-3911 (Spanish)  
0800-0426  
Cyprus  
+357-22-841100  
Czech Republic  
Denmark  
+420-2-7213-1316  
Up and running support: 4520-8200  
Warranty service and support: 7010-5150  
(Danish)  
Dominican Republic  
566-4755  
566-5161 ext. 8201  
Toll Free within the Dominican Republic: 1-200-1929  
(Spanish)  
Ecuador  
El Salvador  
Estonia  
1-800-426911 (Spanish)  
250-5696 (Spanish)  
+386-61-1796-699  
Finland  
Up and running support: 09-459-6960  
Warranty service and support: +358-800-1-4260  
(Finnish)  
France  
Up and running support: 0238-557-450  
Warranty service and support (hardware): 0810-631-213  
Warranty service and support (software): 0810-631-020  
(French)  
Germany  
Up and running support: 07032-15-49201  
Warranty service and support: 01805-25-35-58  
(German)  
Greece  
+30-210-680-1700  
335-8490 (Spanish)  
Guatemala  
Honduras  
Tegucigalpa & San Pedro Sula: 232-4222  
San Pedro Sula: 552-2234  
(Spanish)  
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Country or Region  
Hungary  
Telephone Number  
+36-1-382-5720  
India  
1600-44-6666  
Alternate Toll Free: +91-80-2678-8940  
(English)  
Indonesia  
Ireland  
Italy  
800-140-3555  
+62-21-251-2955  
(English, Bahasa, Indonesian)  
Up and running support: 01-815-9202  
Warranty service and support: 01-881-1444  
(English)  
Up and running support: 02-7031-6101  
Warranty service and support: +39-800-820094  
(Italian)  
Japan  
Desktop:  
Toll free: 0120-887-870  
For International: +81-46-266-4724  
ThinkPad:  
Toll free: 0120-887-874  
For International: +81-46-266-4724  
Both of the above numbers will be answered with a Japanese language voice  
prompt. For telephone support in English, please wait for the Japanese voice  
prompt to end, and an operator will answer. Please ask for English support  
please,and your call will be transferred to an English speaking operator.  
PC Software:  
0120-558-695  
Overseas calls: +81-44-200-8666  
(Japanese)  
Korea  
1588-5801 (Korean)  
Latvia  
+386-61-1796-699  
Lithuania  
Luxembourg  
Malaysia  
Malta  
+386-61-1796-699  
+352-298-977-5063 (French)  
1800-88-8558 (English, Bahasa, Melayu)  
+356-23-4175  
Mexico  
001-866-434-2080 (Spanish)  
+44 (0)1475-555-055  
Middle East  
Netherlands  
New Zealand  
Nicaragua  
Norway  
+31-20-514-5770 (Dutch)  
0800-446-149 (English)  
255-6658 (Spanish)  
Up and running support: 6681-1100  
Warranty service and support: 8152-1550  
(Norwegian)  
Panama  
Peru  
206-6047 (Spanish)  
0-800-50-866 (Spanish)  
Philippines  
1800-1888-1426  
+63-2-995-8420  
(English, Philipino)  
Appendix A. Service and Support A-3  
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Country or Region  
Poland  
Telephone Number  
+48-22-878-6999  
Portugal  
+351-21-892-7147 (Portuguese)  
+4-021-224-4015  
Romania  
Russian Federation  
Singapore  
Slovakia  
+7-095-940-2000 (Russian)  
1800-3172-888 (English, Bahasa, Melayu)  
+421-2-4954-1217  
Slovenia  
+386-1-4796-699  
Spain  
91-714-7983  
91-397-6503  
(Spanish)  
Sri Lanka  
Sweden  
+94-11-2448-442 (English)  
Up and running support: 08-477-4420  
Warranty service and support: 077-117-1040  
(Swedish)  
Switzerland  
Up and running support: 058-333-0900  
Warranty service and support: 0800-55-54-54  
(German, French, Italian)  
Taiwan  
Thailand  
Turkey  
886-2-8723-9799 (Mandarin)  
1-800-299-229 (Thai)  
00800-4463-2041  
(Turkish)  
United Kingdom  
Up and running support: 01475-555-055  
Warranty service and support (hardware): 08705-500-900  
Warranty service and support (software): 08457-151-516  
(English)  
United States  
1-800-426-7378  
(English)  
Uruguay  
Venezuela  
Vietnam  
000-411-005-6649 (Spanish)  
0-800-100-2011 (Spanish)  
For northern area and Hanoi: 84-4-8436675  
For southern area and Ho Chi Minh City: 84-8-829-5160  
(English, Vietnamese)  
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Appendix B. Notices  
Lenovo may not offer the products, services, or features discussed in this document in  
all countries. Consult your local Lenovo representative for information on the  
products and services currently available in your area. Any reference to a Lenovo  
product, program, or service is not intended to state or imply that only that Lenovo  
product, program, or service may be used. Any functionally equivalent product,  
program, or service that does not infringe any Lenovo intellectual property right may  
be used instead. However, it is the user’s responsibility to evaluate and verify the  
operation of any other product, program, or service.  
Lenovo may have patents or pending patent applications covering subject matter  
described in this document. The furnishing of this document does not give you any  
license to these patents. You can send license inquiries, in writing, to:  
Lenovo (United States), Inc.  
500 Park Offices Drive, Hwy. 54  
Research Triangle Park, NC 27709  
U.S.A.  
Attention: Lenovo Director of Licensing  
LENOVO GROUP LTD. PROVIDES THIS PUBLICATION "AS IS" WITHOUT  
WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT  
NOT LIMITED TO, THE IMPLIED WARRANTIES OF NON-INFRINGEMENT,  
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some  
jurisdictions do not allow disclaimer of express or implied warranties in certain  
transactions, therefore, this statement may not apply to you.  
This information could include technical inaccuracies or typographical errors.  
Changes are periodically made to the information herein; these changes will be  
incorporated in new editions of the publication. Lenovo may make improvements  
and/or changes in the product(s) and/or the program(s) described in this publication  
at any time without notice.  
The products described in this document are not intended for use in implantation or  
other life support applications where malfunction may result in injury or death to  
persons. The information contained in this document does not affect or change  
Lenovo product specifications or warranties. Nothing in this document shall operate  
as an express or implied license or indemnity under the intellectual property rights of  
Lenovo or third parties. All information contained in this document was obtained in  
specific environments and is presented as an illustration. The result obtained in other  
operating environments may vary.  
Lenovo may use or distribute any of the information you supply in any way it  
believes appropriate without incurring any obligation to you.  
Any references in this publication to non-Lenovo Web sites are provided for  
convenience only and do not in any manner serve as an endorsement of those Web  
sites. The materials at those Web sites are not part of the materials for this Lenovo  
product, and use of those Web sites is at your own risk.  
vary significantly. Some measurements may have been made on development-level  
systems and there is no guarantee that these measurements will be the same on  
generally available systems. Furthermore, some measurements may have been  
estimated through extrapolation. Actual results may vary. Users of this document  
should verify the applicable data for their specific environment  
B-1  
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Trademarks  
The following terms are trademarks of Lenovo in the United States, other countries, or  
both:  
Lenovo  
Lenovo logo  
ThinkPad  
ENERGY STAR and the ENERGY STAR logo are registered US trademarks.  
Microsoft and Windows are trademarks of Microsoft Corporation in the United  
States, other countries, or both.  
Other company, product, or service names may be trademarks or service marks of  
others.  
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