Lenovo Computer Hardware Q180 User Manual

IdeaCentre Q180  
Hardware Maintenance Manual  
Machine Types: 10087/3110  
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IdeaCentre Q180  
Hardware Maintenance Manual  
Machine Types: 10087/3110  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Contents  
1
19  
19  
20  
20  
1
Power Supply Problems .  
Undetermined problems .  
3
3
3
5
Electrical safety .  
Safety inspection guide .  
Locating components, controls and connectors  
Hardware components .  
21  
23  
devices  
Safety notices .  
5
6
6
General information.  
25  
26  
27  
28  
29  
30  
30  
31  
32  
33  
34  
9
9
Specifications .  
13  
13  
13  
15  
16  
16  
Using passwords.  
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Chapter 1. About this manual  
This manual contains service and reference information for IdeaCentre Q180 computers listed on the cover.  
It is intended only for trained servicers who are familiar with Lenovo computer products.  
Before servicing a Lenovo product, be sure to read the Safety Information.  
The description of the TV card in this manual is only used for the machines which have the TV card. It is  
invalid for those machines which do not have TV card.  
Important Safety Information  
Be sure to read all caution and danger statements in this book before performing any of the instructions.  
Veuillez lire toutes les consignes de type DANGER et ATTENTION du présent document avant d’exécuter  
les instructions.  
Lesen Sie unbedingt alle Hinweise vom Typ “ACHTUNG” oder “VORSICHT” in dieser Dokumentation, bevor  
Sie irgendwelche Vorgänge durchführen  
Leggere le istruzioni introdotte da ATTENZIONE e PERICOLO presenti nel manuale prima di eseguire una  
qualsiasi delle istruzioni  
Certifique-se de ler todas as instruções de cuidado e perigo neste manual antes de executar qualquer  
uma das instruções  
Es importante que lea todas las declaraciones de precaución y de peligro de este manual antes de seguir  
las instrucciones.  
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Chapter 2. Safety information  
This chapter contains the safety information that you need to be familiar with before servicing a computer.  
General safety  
Follow these rules to ensure general safety:  
• Observe good housekeeping in the area of the machines during and after maintenance.  
• When lifting any heavy object:  
1. Ensure you can stand safely without slipping.  
2. Distribute the weight of the object equally between your feet.  
3. Use a slow lifting force. Never move suddenly or twist when you attempt to lift.  
4. Lift by standing or by pushing up with your leg muscles; this action removes the strain from the  
muscles in your back.  
Do not attempt to lift any objects that weigh more than 16 kg (35 lb) or objects that you think are  
too heavy for you.  
• Do not perform any action that causes hazards to the customer, or that makes the equipment unsafe.  
• Before you start the machine, ensure that other service representatives and the customer’s personnel are  
not in a hazardous position.  
• Place removed covers and other parts in a safe place, away from all personnel, while you are servicing  
the machine.  
• Keep your tool case away from walk areas so that other people will not trip over it.  
• Do not wear loose clothing that can be trapped in the moving parts of a machine. Ensure that your sleeves  
are fastened or rolled up above your elbows. If your hair is long, fasten it.  
• Insert the ends of your necktie or scarf inside clothing or fasten it with a nonconductive clip, approximately  
8 centimeters (3 inches) from the end.  
• Do not wear jewelry, chains, metal-frame eyeglasses, or metal fasteners for your clothing.  
Remember: Metal objects are good electrical conductors.  
• Wear safety glasses when you are: hammering, drilling soldering, cutting wire, attaching springs, using  
solvents, or working in any other conditions that might be hazardous to your eyes.  
• After service, reinstall all safety shields, guards, labels, and ground wires. Replace any safety device  
that is worn or defective.  
• Reinstall all covers correctly before returning the machine to the customer.  
Electrical safety  
CAUTION:  
Electrical current from power, telephone, and communication cables can be hazardous. To avoid  
personal injury or equipment damage, disconnect the attached power cords, telecommunication  
systems, networks, and modems before you open the computer covers, unless instructed otherwise  
in the installation and configuration procedures.  
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Observe the following rules when working on electrical equipment.  
Important: Use only approved tools and test equipment. Some hand tools have handles covered with a soft  
material that does not insulate you when working with live electrical currents. Many customers have, near  
their equipment, rubber floor mats that contain small conductive fibers to decrease electrostatic discharges.  
Do not use this type of mat to protect yourself from electrical shock.  
• Find the room emergency power-off (EPO) switch, disconnecting switch, or electrical outlet. If an electrical  
accident occurs, you can then operate the switch or unplug the power cord quickly.  
• Do not work alone under hazardous conditions or near equipment that has hazardous voltages.  
• Disconnect all power before:  
– Performing a mechanical inspection  
– Working near power supplies  
– Removing or installing Field Replaceable Units (FRUs)  
• Before you start to work on the machine, unplug the power cord. If you cannot unplug it, ask the customer  
to power-off the wall box that supplies power to the machine and to lock the wall box in the off position.  
• If you need to work on a machine that has exposed electrical circuits, observe the following precautions:  
– Ensure that another person, familiar with the power-off controls, is near you.  
Remember: Another person must be there to switch off the power, if necessary.  
– Use only one hand when working with powered-on electrical equipment; keep the other hand in your  
pocket or behind your back.  
Remember: There must be a complete circuit to cause electrical shock. By observing the above rule,  
you may prevent a current from passing through your body.  
– When using a tester, set the controls correctly and use the approved probe leads and accessories for  
that tester.  
– Stand on suitable rubber mats (obtained locally, if necessary) to insulate you from grounds such as  
metal floor strips and machine frames.  
Observe the special safety precautions when you work with very high voltages; these instructions are in  
the safety sections of maintenance information. Use extreme care when measuring high voltages.  
• Regularly inspect and maintain your electrical hand tools for safe operational condition.  
• Do not use worn or broken tools and testers.  
Never assume that power has been disconnected from a circuit. First, check that it has been powered-off.  
• Always look carefully for possible hazards in your work area. Examples of these hazards are moist floors,  
nongrounded power extension cables, power surges, and missing safety grounds.  
• Do not touch live electrical circuits with the reflective surface of a plastic dental mirror. The surface is  
conductive; such touching can cause personal injury and machine damage.  
• Do not service the following parts with the power on when they are removed from their normal operating  
places in a machine:  
– Power supply units  
– Pumps  
– Blowers and fans  
– Motor generators  
and similar units. (This practice ensures correct grounding of the units.)  
• If an electrical accident occurs:  
– Use caution; do not become a victim yourself.  
– Switch off power.  
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– Send another person to get medical aid.  
Safety inspection guide  
The intent of this inspection guide is to assist you in identifying potentially unsafe conditions on these  
products. Each machine, as it was designed and built, had required safety items installed to protect users  
and service personnel from injury. This guide addresses only those items. However, good judgment should  
be used to identify potential safety hazards due to attachment of features or options not covered by this  
inspection guide.  
If any unsafe conditions are present, you must determine how serious the apparent hazard could be and  
whether you can continue without first correcting the problem.  
Consider these conditions and the safety hazards they present:  
• Electrical hazards, especially primary power (primary voltage on the frame can cause serious or fatal  
electrical shock).  
• Explosive hazards, such as a damaged CRT face or bulging capacitor  
• Mechanical hazards, such as loose or missing hardware  
The guide consists of a series of steps presented in a checklist. Begin the checks with the power off, and  
the power cord disconnected.  
Checklist:  
1. Check exterior covers for damage (loose, broken, or sharp edges).  
2. Power-off the computer. Disconnect the power cord.  
3. Check the power cord for:  
a. A third-wire ground connector in good condition. Use a meter to measure third-wire ground  
continuity for 0.1 ohm or less between the external ground pin and frame ground.  
b. The power cord should be the appropriate type as specified in the parts listings.  
c. Insulation must not be frayed or worn.  
4. Remove the cover.  
5. Check for any obvious alterations. Use good judgment as to the safety of any alterations.  
6. Check inside the unit for any obvious unsafe conditions, such as metal filings, contamination, water or  
other liquids, or signs of fire or smoke damage.  
7. Check for worn, frayed, or pinched cables.  
8. Check that the power-supply cover fasteners (screws or rivets) have not been removed or tampered with.  
Handling electrostatic discharge-sensitive devices  
Any computer part containing transistors or integrated circuits (ICs) should be considered sensitive to  
electrostatic discharge (ESD). ESD damage can occur when there is a difference in charge between objects.  
Protect against ESD damage by equalizing the charge so that the machine, the part, the work mat, and the  
person handling the part are all at the same charge.  
Notes:  
1. Use product-specific ESD procedures when they exceed the requirements noted here.  
2. Make sure that the ESD protective devices you use have been certified (ISO 9000) as fully effective.  
When handling ESD-sensitive parts:  
• Keep the parts in protective packages until they are inserted into the product.  
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5
   
• Avoid contact with other people while handling the part.  
• Wear a grounded wrist strap against your skin to eliminate static on your body.  
• Prevent the part from touching your clothing. Most clothing is insulative and retains a charge even when  
you are wearing a wrist strap.  
• Use the black side of a grounded work mat to provide a static-free work surface. The mat is especially  
useful when handling ESD-sensitive devices.  
• Select a grounding system, such as those listed below, to provide protection that meets the specific  
service requirement.  
Note: The use of a grounding system is desirable but not required to protect against ESD damage.  
– Attach the ESD ground clip to any frame ground, ground braid, or green-wire ground.  
– Use an ESD common ground or reference point when working on a double-insulated or  
battery-operated system. You can use coax or connector-outside shells on these systems.  
– Use the round ground-prong of the ac plug on ac-operated computers.  
Grounding requirements  
Electrical grounding of the computer is required for operator safety and correct system function. Proper  
grounding of the electrical outlet can be verified by a certified electrician.  
Safety notices  
The caution and danger safety notices in this section are provided in the the language of English.  
DANGER  
Electrical current from power, telephone and communication cables is hazardous.  
To avoid a shock hazard:  
Do not connect or disconnect any cables or perform installation, maintenance, or reconfiguration  
of this product during an electrical storm.  
Connect all power cords to a properly wired and grounded electrical outlet.  
Connect to properly wired outlets any equipment that will be attached to this product.  
When possible, use one hand only to connect or disconnect signal cables.  
Never turn on any equipment when there is evidence of fire, water, or structural damage.  
Disconnect the attached power cords, telecommunications systems, networks, and modems  
before you open the device covers, unless instructed otherwise in the installation and configuration  
procedures.  
Connect and disconnect cables as described in the following table when installing, moving, or  
opening covers on this product or attached devices.  
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To Disconnect  
To Connect  
1. Turn everything OFF.  
1. Turn everything OFF.  
2. First, attach all cables to devices.  
3. Attach signal cables to connectors.  
4. Attach power cords to outlet.  
5. Turn device ON.  
2. First, remove power cords from outlet.  
3. Remove signal cables from connectors.  
4. Remove all cables from devices.  
CAUTION:  
When replacing the lithium battery, use only Part Number 45C1566 or an equivalent type battery  
recommended by the manufacturer. If your system has a module containing a lithium battery, replace  
it only with the same module type made by the same manufacturer. The battery contains lithium and  
can explode if not properly used, handled, or disposed of.  
Do not:  
• Throw or immerse into water  
• Heat to more than 100°C (212°F)  
• Repair or disassemble  
Dispose of the battery as required by local ordinances or regulations.  
CAUTION:  
When laser products (such as CD-ROMs, DVD-ROM drives, fiber optic devices, or transmitters) are  
installed, note the following:  
• Do not remove the covers. Removing the covers of the laser product could result in exposure to  
hazardous laser radiation. There are no serviceable parts inside the device.  
• Use of controls or adjustments or performance of procedures other than those specified herein  
might result in hazardous radiation exposure.  
DANGER  
Some laser products contain an embedded Class 3A or Class 3B laser diode. Note the following:  
Laser radiation when open. Do not stare into the beam, do not view directly with optical  
instruments, and avoid direct exposure to the beam.  
Chapter 2. Safety information  
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≥18 kg(37 lbs)  
≥32 kg(70.5 lbs)  
≥55 kg(121.2 lbs)  
CAUTION:  
Use safe practices when lifting.  
CAUTION:  
The power control button on the device and the power switch on the power supply do not turn off  
the electrical current supplied to the device. The device also might have more than one power  
cord. To remove all electrical current from the device, ensure that all power cords are disconnected  
from the power source.  
2
1
CAUTION:  
Do not place any object weighing more than 82 kg (180 lbs.) on top of rack-mounted devices.  
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Chapter 3. General information  
This chapter provides general information that applies to all machine types supported by this publication.  
Specifications  
This section lists the physical specifications for your computer.  
This section lists the physical specifications for your computer.  
Type IdeaCentre Q180  
This section lists the physical specifications.  
Environment  
Air temperature:  
Operating: 10° to 35°C  
Transit: -20° to 55°C  
Humidity:  
Operating: 35% to 80%  
Transit: 20% to 93% (40°C)  
Altitude: 86KPa to 106KPa  
Electrical input:  
Input voltage: 90V-264V(AC)  
Input frequency: 47Hz-63Hz  
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Chapter 4. General Checkout  
Attention: The drives in the computer you are servicing might have been rearranged or the drive startup  
sequence changed. Be extremely careful during write operations such as copying, saving, or formatting.  
Data or programs can be overwritten if you select an incorrect drive.  
General error messages appear if a problem or conflict is found by an application program, the operating  
system, or both. For an explanation of these messages, refer to the information supplied with that software  
package.  
Use the following procedure to help determine the cause of the problem:  
1. Power-off the computer and all external devices.  
2. Check all cables and power cords.  
3. Set all display controls to the middle position.  
4. Power-on all external devices.  
5. Power-on the computer.  
• Look for displayed error codes  
• Look for readable instructions or a main menu on the display.  
If you did not receive the correct response, proceed to step 6.  
If you do receive the correct response, proceed to step 7.  
6. Look at the following conditions and follow the instructions:  
• If the computer displays a POST error, go to “POST error codes.  
• If the computer hangs and no error is displayed, continue at step 7.  
7. If the test stops and you cannot continue, replace the last device tested.  
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Chapter 5. Using the Setup Utility  
The Setup Utility program is used to view and change the configuration settings of your computer, regardless  
of which operating system you are using. However, the operating-system settings might override any similar  
settings in the Setup Utility program.  
Starting the Setup Utility program  
To start the Setup Utility program, do the following:  
1. If your computer is already on when you start this procedure, shut down the operating system and  
turn off the computer.  
2. Press and hold the F1 key then turn on the computer. When the Setup Utility program is displayed,  
release the F1 key.  
Note: If a Power-On Password or an administrator password has been set, the Setup Utility program menu is  
not displayed until you type your password. For more information, see “Using passwords.”  
Viewing and changing settings  
System configuration options are listed in the Setup Utility program menu. To view or change settings,  
see “Starting the Setup Utility program.”  
You must use the keyboard when using the Setup Utility menu. The keys used to perform various tasks are  
displayed on the bottom of each screen.  
Using passwords  
You can use the Setup Utility program to set passwords to prevent unauthorized persons from gaining  
access to your computer and data. See “Starting the Setup Utility program.” The following types of  
passwords are available:  
• Administrator Password  
• Power-On Password  
You do not have to set any passwords to use your computer. However, if you decide to set passwords, read  
the following sections.  
Password considerations  
A password can be any combination of letters and numbers up to 16 character (a-z, and 0-9). For security  
reasons, it is a good idea to use a strong password that cannot be easily compromised. We suggest that  
passwords should follow these rules:  
• Strong passwords contain 7-16 characters, combine letters and numbers.  
• Do not use your name or your user name.  
• Do not use a common word or a common name.  
• Be significantly different from your previous password.  
Attention: Administrator and Power-On passwords are not case sensitive  
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Administrator Password  
Setting an Administrator Password deters unauthorized persons from changing configuration settings. You  
might want to set an Administrator Password if you are responsible for maintaining the settings of several  
computers.  
After you set an Administrator Password, a password prompt is displayed every time you access the  
Setup Utility program.  
If both the Administrator and Power-On Password are set, you can type either password. However, you must  
use your Administrator password to change any configuration settings.  
Setting, changing, or deleting an Administrator password  
To set an Administrator Password, do the following:  
Note: A password can be any combination of letters and numbers up to 16 character (a-z, and 0-9). For  
more information, see “Password considerations” on page 13.  
1. Start the Setup Utility program (see “Starting the Setup Utility program” on page 13).  
2. From the Security menu, select Set Administrator Password and press the Enter key.  
3. The password dialog box will be displayed. Type the password then press the Enter key.  
4. Re-type the password to confirm, then press the Enter key. If you type the password correctly, the  
password will be installed.  
To change an Administrator Password, do the following:  
1. Start the Setup Utility program (see “Starting the Setup Utility program” on page 13).  
2. From the Security menu, select Set Administrator Password and press the Enter key.  
3. The password dialog box will be displayed. Type the current password then press Enter key.  
4. Type the new password, then press Enter key. Re-type the password to confirm the new password, if  
you type the new password correctly, the new password will be installed.  
To delete a previously set Administrator Password, do the following :  
1. From the Security menu, select Set Administrator Password and press the Enter key.  
2. The password dialog box will be displayed. Type the current password and press the Enter key.  
3. To delete an Administrator Password, Enter blank fields for each new password line term. A setup  
notice will display that changes have been saved.  
4. Return to the Setup Utility program menu and select the Exit option.  
5. Select Save changes and Exit from the menu.  
Power-On Password  
When a Power-On Password is set, you cannot start the Setup Utility program until a valid password is  
typed from the keyboard.  
Setting, changing, or deleting a Power-On Password  
Note: A password can be any combination of letters and numbers up to 16 character (a-z, and 0-9).  
To set a Power-On Password, do the following:  
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1. Start the Setup Utility program (See ”Starting the Setup Utility program” on page 13.)  
2. From the Security menu, select Set Power-On Password and press the Enter key.  
3. The password dialog box will be displayed. Type the password, and press the Enter key.  
4. Re-type the password to confirm, if you type the password correctly, the password will be installed.  
To change a Power-On Password, do the following:  
1. Start the Setup Utility program (See ”Starting the Setup Utility program” on page 13.)  
2. From the Security menu, select Set Power-On Password and press the Enter key.  
3. The password dialog box will be displayed. Type the current password then press the Enter key.  
4. Type the new password, then press the Enter key. Re-type the password to confirm the new password,  
if you type the password correctly, the new password will be installed.  
To delete a previously set Power-On Password, do the following :  
1. From the Security menu, select Set Power-On Password and press the Enter key.  
2. The password dialog box will be displayed. Type the current password and press the Enter key.  
3. To delete the Power-On Password, Enter blank fields for each new password line item. A setup  
notice will display that changes have been saved.  
4. Return to the Setup Utility program menu and select the Exit option.  
5. Select Save changes and Exit from the menu.  
Enabling or disabling a device  
The Devices options is used to enable or disable user access to the following devices:  
USB Functions  
Select whether to enable or disable USB (Universal Serial  
Bus) functions. If the functions are disabled, no USB  
devices can be used.  
SATA Controller  
When feature is set to Disabled, all devices connected to  
the SATA connectors (e.g. hard disk drives or the optical  
disk drive) are disabled and can’t be accessed.  
Onboard Audio Controller  
Select whether to enable or disable the Onboard Audio  
Controller, when feature is set to Disabled all devices  
connected to the audio connectors (e.g. a headphone or  
a microphone) are disabled and can’t be used.  
Onboard Ethernet Controller or Onboard PXE  
Controller  
Select whether to enable or disable Onboard Ethernet  
Controller, or select whether to enable or disable load  
onboard PXE (Preboot Execution Environment).  
To enable or disable a device, do the following:  
1. Start the Setup Utility program (see “Starting the Setup Utility program” on page 13).  
2. From the Setup Utility program menu, select Devices.  
3. Select:  
USB Setup press the Enter key, and then select USB Functions.  
ATA Drives Setup press the Enter key , and then select SATA Mode.  
Audio Setup press the Enter key, and then select Onboard Audio Controller.  
Network Setup press the Enter key, then select Onboard Ethernet Support or LAN Boot Agent.  
4. Select Disabled or Enabled and press the Enter key.  
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5. Return to the Setup Utility program menu and select the Exit option.  
6. Select Save changes and Exit from the menu.  
Note: If you do not want to save the settings, select Discard changes and Exit from the menu.  
Selecting a startup device  
If your computer does not boot from a device such as the CD/DVD-ROM drive disk or hard disk as expected,  
follow one of the procedures below.  
Selecting a temporary startup device  
Use this procedure to startup from any boot device.  
Note: Not all CDs, DVDs or hard disk drives are bootable.  
1. Turn off your computer.  
2. Press and hold the F12 key then turn on the computer. When the Startup Device Menu appears,  
release the F12 key.  
Note: If the Startup Device Menu does not display using these steps, repeatedly press and release the  
F12 key rather than keeping it pressed when turning on the computer.  
3. Use Up and Down arrows to select the desired startup device from the Startup Device Menu and  
press the Enter key to begin.  
Note: Selecting a startup device from the Startup Device Menu does not permanently change the  
startup sequence.  
Selecting or changing the startup device sequence  
To view or permanently change the configured startup device sequence, do the following:  
1. Start the Setup Utility program (see “Starting the Setup Utility program” on page 13).  
2. From the Setup Utility program main menu, select the Startup option.  
3. Press the Enter key, and select the devices for the Primary Boot Sequence. Read the information  
displayed on the right side of the screen.  
4. Use Up and Down arrows to select a device. Use the <+> and <-> keys to move a device up or down.  
Use the <X> key to exclude the device from or include the device in the boot sequence.  
5. Return to the Setup Utility program menu and select the Exit option.  
6. Select Save changes and Exit from the menu.  
Notes:  
a. If you do not want to save the settings, select Discard changes and Exit from the menu.  
b. If you have changed these settings and want to return to the default settings, select Load Optimal  
Defaults from the menu.  
Exiting the Setup Utility program  
After you finish viewing or changing settings, press the Esc key to return to the Setup Utility program main  
menu. You might have to press the Esc key several times. Do one of the following:  
• If you want to save the new settings, select Save changes and Exit from the menu. When the Save &  
reset window shows, select the Yes button, and then press the Enter key to exit the Setup Utility program.  
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• If you do not want to save the settings, select Discard changes and Exit from the menu. When the  
Reset Without Saving window shows, select the Yes button, and then press the Enter key to exit the  
Setup Utility program.  
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Chapter 6. Symptom-to-FRU Index  
The Symptom-to-FRU index lists error symptoms and possible causes. The most likely cause is listed first.  
Always begin with Chapter 4, “General Checkout,” on page 11. This index can also be used to help you  
decide which FRUs to have available when servicing a computer. If you are unable to correct the problem  
using this index, go to “Undetermined problems” on page 20.  
Notes:  
• If you have both an error message and an incorrect audio response, diagnose the error message first.  
• If you cannot run the diagnostic tests or you get a diagnostic error code when running a test but did  
receive a POST error message, diagnose the POST error message first.  
• If you did not receive any error message look for a description of your error symptoms in the first part of  
this index.  
Hard disk drive boot error  
A hard disk drive boot error can have the following causes.  
Error  
FRU/Action  
The startup drive is not included in the boot sequence  
in configuration.  
Check the configuration and ensure the startup drive is  
in the boot sequence.  
No operating system installed on the boot drive.  
The boot sector on the startup drive is corrupted.  
Install an operating system on the boot drive.  
The drive must be formatted. Do the following:  
1. Attempt to back-up the data on the failing hard disk  
drive.  
2. Use the operating system to format the hard disk  
drive.  
The drive is defective.  
Replace the hard disk drive.  
Power Supply Problems  
Follow these procedures if you suspect there is a power supply problem.  
Check/Verify  
FRU/Action  
Reseat connectors  
Check that the following are properly installed:  
• Power Cord  
On/Off Switch connector  
• System Board Power Supply connectors  
• Microprocessor(s) connection  
Check the power cord.  
Power Cord  
Check the power-on switch.  
Power-on Switch  
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POST error codes  
Each time you turn the computer on, it performs a series of tests to check that the system is operating  
correctly and that certain options are set. This series of tests is called the Power-On Self-Test, or POST.  
POST does the following:  
• Checks some basic system-board operations  
• Checks that the memory is working correctly  
• Starts video operations  
• Verifies that the boot drive is working  
POST Error Message  
Description/Action  
Keyboard error  
Cannot initialize the keyboard. Make sure the keyboard  
is properly connected to the computer and that no keys  
are held pressed during POST. To purposely configure  
the computer without a keyboard, select Keyboardless  
operation in Startup option to Enabled. The BIOS then  
ignores the missing keyboard during POST.  
Reboot and Select proper Boot device or Insert Boot  
Media in selected Boot device  
The BIOS was unable to find a suitable boot device. Make  
sure the boot drive is properly connected to the computer.  
Make sure you have bootable media in the boot device.  
Undetermined problems  
1. Power-off the computer.  
2. Remove or disconnect the following components (if connected or installed) one at a time.  
a. External devices (modem, printer, or mouse)  
b. Extended video memory  
c. External Cache  
d. External Cache RAM  
e. Hard disk drive  
f. Disk drive  
3. Power-on the computer to re-test the system.  
4. Repeat steps 1 through 3 until you find the failing device or component.  
If all devices and components have been removed and the problem continues, replace the system board.  
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Chapter 7. Locations  
This section provides illustrations to help locate the various connectors, controls and components of the  
computer.  
Locating components, controls and connectors  
The following illustrations will help you to locate the various components, controls and connectors on your  
computer.  
Front view  
The following illustration shows the location of controls and components on the front of the computer.  
1. Power button  
5. USB ports (2)  
2. Hard disk drive indicator  
3. Optical drive (selected models only)  
4. Memory card reader  
6. Headphone connector  
7. Microphone connector  
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Rear view  
The following illustration shows the location of connectors on the rear of the computer.  
4. HDMI-out port  
1. SPDIF port  
5. Ethernet connector  
6. Power connector  
2. VGA connector  
3. USB ports (5)  
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Hardware components  
The following illustration shows the components that make up your computer.  
5. Motherboard  
1. Computer cover  
2. Hard disk drive  
3. WLAN card  
6. Chassis  
7. System fan and heatsink  
8. Power button  
4. Memory module  
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Identifying parts on the motherboard  
The motherboard (sometimes called the planar or system board) is the main circuit board in your computer.  
It provides basic computing functions and supports a variety of devices that are factory-installed or that you  
can install later.  
1. Hard disk drive SATA connector  
2. Microphone connector  
3. Headphone connector  
4. USB port  
10. RTC battery connector  
11. Thermal connector  
12. SPDIF port  
13. VGA connector  
14. USB port  
5. Memory connector  
6. Card reader  
15. HDMI-out port  
16. Ethernet connector  
17. Power connector  
7. Power button  
8. LED connector  
9. Mini PCIE slot  
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Chapter 8. Replacing hardware  
Attention: Do not remove the computer cover or attempt any repair before reading the “Important safety information”  
in the Safety and Warranty Guide that was included with your computer or in the Hardware Maintenance Manual  
(HMM) for the computer. To obtain copies of the Safety and Warranty Guide or HMM, go to the Support Web site  
Note: Use only parts provided by Lenovo.  
General information  
Pre-disassembly instructions  
Before proceeding with the disassembly procedure, make sure that you do the following:  
1. Turn off the power to the system and all peripherals.  
2. Unplug all power and signal cables from the computer.  
3. Place the system on a flat, stable surface.  
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Replacing the optical drive  
Attention: Turn off the computer and wait 3 to 5 minutes to let it cool down before removing the cover.  
Note: It may be helpful to place the computer face-down on a soft flat surface for this procedure. Lenovo  
recommends that you use a blanket, towel, or other soft cloth to protect the computer screen from scratches  
or other damage.  
To replace the optical drive  
Step 1. Remove any media (disks, CDs, or memory cards) from the drives, shut down the operating  
system, and turn off the computer and all attached devices.  
Step 2. Unplug all power cords from electrical outlets.  
Step 3. Disconnect all cables attached to the computer. This includes power cords, input/output (I/O)  
cables, and any other cables that are connected to the computer. Refer to “Left and right view”  
and “Rear view” for help with locating the various connectors.  
Step 4. Remove the 4 screws and open the optical disk drive box as shown.  
Step 5. Remove the 3 screws and slide the optical disk drive out as shown.  
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Step 6. Install the new optical drive as follows:  
a. Align the new optical drive with the bezel, push it into position and secure it with 3 screws.  
b. Line up the optical drive bezel with the optical disk drive box and secure it with the remaining  
screws.  
Removing the computer cover  
Note: Turn off the computer and wait 3 to 5 minutes to let it cool down before removing the cover.  
Note: It may be helpful to place the computer face-down on a soft flat surface for this procedure. Lenovo  
recommends that you use a blanket, towel, or other soft cloth to protect the computer screen from scratches  
or other damage.  
To remove the computer cover  
Step 1. Remove any media (disks, CDs, or memory cards) from the drives, shut down the operating  
system, and turn off the computer and all attached devices.  
Step 2. Unplug all power cords from electrical outlets.  
Step 3. Disconnect all cables attached to the computer. This includes power cords, input/output (I/O)  
cables, and any other cables that are connected to the computer. Refer to “Left and right view”  
and “Rear view” for help with locating the various connectors.  
Step 4. Remove the rubber caps that protects the screws, then remove the 5 screws that secure the  
computer cover to the chassis.  
Step 5. Open the side door and remove the 2 screws as shown.  
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Step 6. Remove the computer cover as shown.  
Replacing the hard disk drive  
Attention: Turn off the computer and wait 3 to 5 minutes to let it cool down before removing the cover.  
Note: It may be helpful to place the computer face-down on a soft flat surface for this procedure. Lenovo  
recommends that you use a blanket, towel, or other soft cloth to protect the computer screen from scratches  
or other damage.  
To replace the hard disk drive  
Step 1. Remove any media (disks, CDs, or memory cards) from the drives, shut down the operating  
system, and turn off the computer and all attached devices.  
Step 2. Unplug all power cords from electrical outlets.  
Step 3. Disconnect all cables attached to the computer. This includes power cords, input/output (I/O)  
cables, and any other cables that are connected to the computer. Refer to “Left and right view”  
and “Rear view” for help with locating the various connectors.  
Step 4. Remove the computer cover. Refer to “Removing the computer cover.  
Step 5. Remove the 4 screws that secure the hard disk drive to the motherboard.  
Step 6. Lift up the back of the hard disk drive and pull it out as shown.  
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Step 7. Install the new hard disk drive as follows:  
a. Slide the new hard disk drive into position and secure it to the chassis with the 4 screws.  
Step 8. Reattach the computer cover.  
Replacing a memory module  
Attention: Turn off the computer and wait 3 to 5 minutes to let it cool down before removing the cover.  
Note: It may be helpful to place the computer face-down on a soft flat surface for this procedure. Lenovo  
recommends that you use a blanket, towel, or other soft cloth to protect the computer screen from scratches  
or other damage.  
To replace a memory module  
Step 1. Remove any media (disks, CDs, or memory cards) from the drives, shut down the operating  
system, and turn off the computer and all attached devices.  
Step 2. Unplug all power cords from electrical outlets.  
Step 3. Disconnect all cables attached to the computer. This includes power cords, input/output (I/O)  
cables, and any other cables that are connected to the computer. Refer to “Left and right view”  
and “Rear view” for help with locating the various connectors.  
Step 4. Remove the computer cover. Refer to “Removing the computer cover.  
Step 5. Push out the latches on both sides of the memory socket to release the memory module.  
Gently pull the memory module upward to remove it from its socket.  
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Step 6. Align the new memory module with the memory socket, then insert it and push down on the top  
edge. Make sure the latches lock the memory module in place.  
Step 7. Reattach the computer cover and secure it with the screws.  
Replacing the WLAN card  
Note: Turn off the computer and wait 3 to 5 minutes to let it cool down before removing the cover.  
Note: It may be helpful to place the computer face-down on a soft flat surface for this procedure. Lenovo  
recommends that you use a blanket, towel, or other soft cloth to protect the computer screen from scratches  
or other damage.  
To replace the WLAN card:  
Step 1. Remove any media (disks, CDs, or memory cards) from the drives, shut down the operating  
system, and turn off the computer and all attached devices.  
Step 2. Unplug all power cords from electrical outlets.  
Step 3. Disconnect all cables attached to the computer. This includes power cords, input/output (I/O)  
cables, and any other cables that are connected to the computer. Refer to “Left and right view”  
and “Rear view” for help with locating the various connectors.  
Step 4. Remove the computer cover. Refer to “Removing the computer cover.  
Step 5. Disconnect the 2 antenna cables from the WLAN card.  
Step 6. Remove the screw that secures the WLAN card to the motherboard.  
Step 7. Pull the WLAN card upward to remove it from the card port.  
Step 8. Line up the new WLAN card, then insert it into the card port and secure it to the motherboard  
with the screw.  
Step 9. Connect the 2 antenna cables to the new WLAN card.  
Step 10. Reattach the computer cover.  
Removing the power button  
Attention: Turn off the computer and wait 3 to 5 minutes to let it cool down before removing the cover.  
Note: It may be helpful to place the computer face-down on a soft flat surface for this procedure. Lenovo  
recommends that you use a blanket, towel, or other soft cloth to protect the computer screen from scratches  
or other damage.  
To remove the power button  
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Step 1. Remove any media (disks, CDs, or memory cards) from the drives, shut down the operating  
system, and turn off the computer and all attached devices.  
Step 2. Unplug all power cords from electrical outlets.  
Step 3. Disconnect all cables attached to the computer. This includes power cords, input/output (I/O)  
cables, and any other cables that are connected to the computer. Refer to “Left and right view”  
and “Rear view” for help with locating the various connectors.  
Step 4. Remove the computer cover. Refer to “Removing the computer cover.  
Step 5. Disconnect the WLAN antenna cable. Refer to “Replacing the WLAN card.  
Step 6. Lift up the power button as shown.  
Replacing the CPU heatsink and system fan  
Note: Turn off the computer and wait 3 to 5 minutes to let it cool down before removing the cover.  
Note: It may be helpful to place the computer face-down on a soft flat surface for this procedure. Lenovo  
recommends that you use a blanket, towel, or other soft cloth to protect the computer screen from scratches  
or other damage.  
To replace the CPU heatsink and system fan:  
Step 1. Remove any media (disks, CDs, or memory cards) from the drives, shut down the operating  
system, and turn off the computer and all attached devices.  
Step 2. Unplug all power cords from electrical outlets.  
Step 3. Disconnect all cables attached to the computer. This includes power cords, input/output (I/O)  
cables, and any other cables that are connected to the computer. Refer to “Left and right view”  
and “Rear view” for help with locating the various connectors.  
Step 4. Remove the computer cover. Refer to “Removing the computer cover.  
Step 5. Remove the 4 screws that secure the CPU heat sink and system fan to the motherboard.  
Step 6. Disconnect the system fan power cables from the motherboard.  
Step 7. Remove the CPU heatsink and system fan by lifting them up.  
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Attention: Place the CPU heatsink upside down on a flat surface to prevent thermal grease from  
contaminating other components.  
Attention: Use an alcohol pad to wipe the thermal grease off the heatsink and CPU.  
Step 8. Use a thermal grease syringe to place 5 drops of grease on the top of the microprocessor. Each  
drop of grease should be 0.03ml (3 tick marks on the grease syringe).  
Step 9. Line up the new heatsink then secure it to the motherboard with the screws.  
Step 10. Reattach the computer cover.  
Replacing the motherboard  
Note: Turn off the computer and wait 3 to 5 minutes to let it cool down before removing the cover.  
Note: It may be helpful to place the computer face-down on a soft flat surface for this procedure. Lenovo  
recommends that you use a blanket, towel, or other soft cloth to protect the computer screen from scratches  
or other damage.  
To replace the motherboard:  
Step 1. Remove any media (disks, CDs, or memory cards) from the drives, shut down the operating  
system, and turn off the computer and all attached devices.  
Step 2. Unplug all power cords from electrical outlets.  
Step 3. Disconnect all cables attached to the computer. This includes power cords, input/output (I/O)  
cables, and any other cables that are connected to the computer. Refer to “Left and right view”  
and “Rear view” for help with locating the various connectors.  
Step 4. Remove the computer cover. Refer to “Removing the computer cover.  
Step 5. Remove the hard disk drive. Refer to “Replacing the hard disk drive.  
Step 6. Remove the memory module. Refer to “Replacing a memory module.  
Step 7. Remove the WLAN card. Refer to “Replacing the WLAN card.  
Step 8. Remove the power button. Refer to “Removing the power button.  
Step 9. Remove the CPU heatsink and system fan. Refer to “Replacing the CPU heatsink and system fan.  
Step 10. Remove all the cables connected to the motherboard.  
Step 11. Remove the 3 screws that secure the motherboard to the chassis.  
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Step 12. Slide the motherboard up then lift it out to remove it.  
Step 13. Place the new motherboard into the chassis, aligning the screw holes in the motherboard with  
the mounting holes in the chassis.  
Step 14. Secure the new motherboard to the chassis using the screws.  
Step 15. Attach all related components to the new motherboard.  
Step 16. Reattach the computer cover.  
Replacing the keyboard and mouse  
Attention: Turn off the computer and wait 3 to 5 minutes to let it cool down before removing the cover.  
Note: It may be helpful to place the computer face-down on a soft flat surface for this procedure. Lenovo  
recommends that you use a blanket, towel, or other soft cloth to protect the computer screen from scratches  
or other damage.  
To replace the keyboard and mouse  
Step 1. Remove any media (disks, CDs, or memory cards) from the drives, shut down the operating  
system, and turn off the computer and all attached devices.  
Step 2. Unplug all power cords from electrical outlets.  
Step 3. Disconnect all cables attached to the computer. This includes power cords, input/output (I/O)  
cables, and any other cables that are connected to the computer. Refer to “Left and right view”  
and “Rear view” for help with locating the various connectors.  
Note: Your keyboard will be connected to a USB connector on one side or at the rear of the  
computer.  
Step 4. Disconnect the defective keyboard cable from the computer and connect the new keyboard cable  
to the same connector.  
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Note: The mouse can be replaced using the same method.  
FRU lists  
This chapter lists the information on the field replaceable units (FRUs).  
Attention: Be sure to read and understand all the safety information before replacing any FRUs.  
Notes: FRUs that have a 1 or 2 in the CRU column are Customer Replaceable Units (CRUs).  
1– identifies parts that are fairly simple to replace, requiring few or no tools.  
2– identifies parts that are slightly more difficult to replace.  
N-identifies parts that are not to be replaced by the customer.  
Item # FRUs  
FRU #  
CRU ID  
N
1
Computer Cover  
110200358  
Q180 TOP case module  
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2
Hard disk drives  
16005023  
16005210  
16200021  
16005024  
16005211  
16200022  
16004189  
16200006  
16004846  
16004848  
16005333  
16200008  
N
N
N
N
N
N
N
N
N
N
N
N
Hitachi HTS543225A7A384 5400RPM 250G HDD  
Seagate ST250LT003 5400RPM 7MM 250G HDD  
WD WD2500BPVT 5400RPM 250G HDD  
Hitachi HTS543232A7A384 5400RPM 320G HDD  
Seagate ST320LT020 5400RPM 7MM 320G HDD  
WD WD3200BPVT 5400RPM 320G HDD  
Seagate ST9500325AS 500G 9NB HDD  
HT HTS547550A9E384 5400RPM 500G HDD  
WD WD5000BPVT-24HXZ 5400RPM 500G HDD  
WD WD7500BPVT-24HXZ 5400RPM 750G HDD  
Seagate ST9750423AS 5400RPM 750G HDD  
HT HTS547575A9E384 5400RPM 750G HDD  
WLAN card  
3
4
11012872  
20002357  
31052509  
N
N
N
Gtc RTL8188CE M 802.11N NBInternal Wireless Wifi Card  
Liteon AR9285 HB95 BGN MOW NB WLAN  
Q180 WIFI Antenna  
Memory module  
1100020  
1100035  
1007496  
1100219  
1100220  
1007379  
1007497  
1100034  
1100221  
1100222  
N
N
N
N
N
N
N
N
N
N
EBJ20UF8BCS0-DJ-F 2GB DDRIII1333 SMemory-HF  
MT8JTF25664HZ-1G4H1 2GB D3-1333SMemory-HF  
M471B5773DH0-CH9 2GB DDRIII1333 SMemory-HF  
HMT325S6CFR8C-H9 2GB D3-1333SMemory-HF  
MT8KTF25664HZ-1G4M1 2GB D3-1333SMemory-HF  
EBJ41UF8BCS0-DJ-F 4GB DDRIII1333 SMemory-HF  
M471B5273DH0-CH9 4GB DDRIII1333 SMemory-HF  
MT16JTF51264HZ-1G4H1 4GB D3-1333SMemory-HF  
HMT351S6CFR8C-H9 4GB D3-1333SMemory-HF  
MT16KTF51264HZ-1G4M1 4GB D3-1333SMemory-HF  
Motherboard  
5
11014184  
TBD  
N
N
N
N
Q180 Atom D2700 HD6450A GPU MB  
Q180 Atom D2700 only MB  
TBD  
Q180 Atom D2500 HD6450A GPU MB  
Q180 Atom D2500 only MB  
TBD  
Chapter 8. Replacing hardware 35  
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6
Chassis  
31052513  
31052512  
31052506  
31052504  
31052495  
31052502  
31052494  
31052511  
N
N
N
N
N
N
N
N
Q180 Stand  
Q180 VESA Mount Small  
Q180 Main Chassis--TOP case module  
Q180 Main Chassis--BOTTOM case module  
Q180 ODD Chassis--TOP case module  
Q180 ODD Chassis--ODD BOTTOM case module  
Q180 ODD Connector  
Q180 VESA Mount Large  
System fan and heatsink  
Q180 Heat Sink and Fan  
7
8
31052507  
N
N
Power button  
110200356  
Q180 power button  
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Chapter 9. Additional Service Information  
This chapter provides additional information that the service representative might find helpful.  
Power management  
Power management reduces the power consumption of certain components of the computer such as the  
system power supply, processor, hard disk drives, and some monitors.  
Advanced configuration and power interface (ACPI) BIOS  
As this computer has an ACPI BIOS system, the operating system is allowed to control the power  
management features of the computer and the settings for Advanced Power Management (APM) BIOS mode  
is ignored. Not all operating systems support ACPI BIOS mode.  
Automatic Power-On features  
The Automatic Power-On features within the Power Management menu allow you to enable and disable  
features that turn on the computer automatically.  
• Resume On RTC Alarm: You can specify a date and time at which the computer will be turned on  
automatically. This can be either a single event , a daily event or a weekly event.  
• On LAN Wake Up: This feature allows LAN adapter card to wake the System.  
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