D156 Wide
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Product numbers
4415-AB1
4423-AB1
First Edition (June2008)
(c) Copyright Lenovo 2008. LENOVO products, data, computer software, and services have been
developed exclusively at private expense and are sold to governmental entities as commercial items as
defined by 48 C.F.R. 2.101 with limited and restricted rights to use, reproduction and
disclosure.LIMITED AND RESTRICTED RIGHTS NOTICE: If products, data, computer software, or
services are delivered pursuant a General Services Administration "GSA" contract, use, reproduction, or
disclosure is subject to restrictions set forth in Contract No. GS-35F-05925.
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Safety information
Before installing this product, read the Safety Information.
í
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D156 Wide Flat Panel Monitor User’s Guide
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Chapter 1. Getting started
This User’s Guide contains detailed information on the your Flat Panel Monitor. For a
quick overview, please see the Setup Poster that was shipped with your monitor.
Shipping contents
The product package should include the following items:
•
•
Setup Poster
Monitor Safety, Troubleshooting and Warranty Guide
Reference and Driver CD
•
•
•
Flat Panel Monitor
Analog Interface Cable - Attached to monitor
Monitor Safety
roubleshooting, and Warranty Guide
T
Attaching the base and handling your monitor
To set up your monitor, please see the illustrations below.
Note: Do not touch the monitor within the screen area. The screen area is glass and
can be damaged by rough handling or excessive
pressure.
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Product overview
This section will provide information on adjusting monitor positions, setting user
controls, and using the cable lock slot.
Types of adjustments
Please see the illustration below for an example of the tilt range.
5
20
User controls
Your monitor has controls on the front which are used to adjust the display.
For information on how to use these controls, please see “Adjusting your monitor
image” on page 2-3.
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Setting up your monitor
This section provides information on how to set up your monitor.
Connecting and turning on your monitor
Note: Be sure to read the Safety Information located in the Monitor Safety,
Troubleshooting, and Warranty Guide before carrying out this procedure.
1. Power off your computer and all attached devices, and unplug the computer
power cord.
2. Connect the analog signal cable to the video port on the back of the computer.
Note: One end of the signal cable is already pre-attached to your monitor.
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3.
Plug the monitor power cord and the computer cord into grounded electrical
outlets.
Power on the monitor and the computer.
4
.
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5. To install the monitor driver ,insert the Reference and Driver CD, click Install
driver, and follow the on-screen instructions.
6. To optimize your monitor image, press the Automatic Image Setup key .
Automatic image setup requires that the monitor is warmed up for at least 15
minutes. This is not required for normal operation.
Note: If automatic image setup does not establish the image that you prefer, perform
manual image setup. See “Manual image setup” on page 3-4 .
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Chapter 2. Adjusting and using your monitor
This section will give you information on adjusting and using your monitor.
Comfort and accessibility
Good ergonomic practice is important to get the most from your personal computer
and to avoid discomfort. Arrange your workplace and the equipment you use to suit
your individual needs and the kind of work that you perform. In addition, use
healthy work habits to maximize your performance and comfort while using your
computer. For more detailed information on any of these topics, visit the Healthy
Arranging your work area
Use a work surface of appropriate height and available working area to allow you to
work in comfort.
Organize your work area to match the way you use materials and equipment. Keep
your work area clean and clear for the materials that you typically use and place the
items that you use most frequently, such as the computer mouse or telephone, within
the easiest reach.
Equipment layout and setup play a large role in your working posture. The following
topics describe how to optimize equipment setup to achieve and maintain good
working posture.
Positioning and viewing your monitor
Position and adjust your computer monitor for comfortable viewing by considering
the following items:
•
Viewing distance: Optimal viewing distances for monitors range from
approximately 510mm to 760mm (20 in to 30 in) and can vary depending on
ambient light and time of day. You can achieve different viewing distances by
repositioning your monitor or by modifying your posture or chair position. Use a
viewing distance that is most comfortable for you.
•
Monitor height: Position the monitor so your head and neck are in a comfortable
and neutral (vertical, or upright) position. If your monitor does not have height
adjustments, you might have to place books or other sturdy objects under the
base of the monitor to achieve the desired height. A general guideline is to
position the monitor such that the top of the screen is at or slightly below your
eye-height when you are comfortably seated. However, be sure to optimize your
monitor height so the line of site between your eyes and the center the monitor
suits your preferences for visual distance and comfortable viewing when your eye
muscles are in a relaxed state.
•
•
Tilt: Adjust the tilt of your monitor to optimize the appearance of the screen
content and to accommodate your preferred head and neck posture.
General location: Position your monitor to avoid glare or reflections on the screen
from overhead lighting or nearby windows.
The following are some other tips for comfortable viewing of your monitor:
•
Use adequate lighting for the type of work you are performing.
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•
•
Use the monitor brightness, contrast, and image adjustment controls, if equipped,
to optimize the image on your screen to meet your visual preferences.
Keep your monitor screen clean so you can focus on the screen’s contents.
Any concentrated and sustained visual activity can be tiring for your eyes. Be sure to
periodically look away from your monitor screen and focus on a far object to allow
your eye muscles to relax. If you have questions on eye fatigue or visual discomfort,
consult a vision care specialist for advice.
Quick tips for healthy work habits
The following information is a summary of some important factors to consider to help
you remain comfortable and productive while you use your computer.
•
Good posture starts with equipment setup: The layout of your work area and the
setup of your computer equipment have a large effect on your posture while
using your computer. Be sure to optimize the position and orientation of your
equipment by following the tips outlined in “Arranging your work area” on page
2-1 so you can maintain a comfortable and productive posture. Also, be sure to
use the adjustment capabilities of your computer components and office furniture
to best suit your preferences now and as your preferences change over time.
•
•
Minor changes in posture can help avoid discomfort: The longer you sit and work
with your computer, the more important it is to observe your working posture.
Avoid assuming any one posture for an extended period of time. Periodically
make minor modifications in your posture to help deter any discomforts that
might arise. Make use of any adjustments that your office furniture or equipment
provide to accommodate changes in posture
Short, periodic breaks help ensure healthy computing: Because computing is
primarily a static activity, it is particularly important to take short breaks from
your work. Periodically, stand up from your work area, stretch, walk for a drink
of water, or otherwise take a short break from using your computer. A short break
from work gives your body a welcome change in posture and helps to ensure you
remain comfortable and productive while you do work.
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Adjusting your monitor image
This section describes the user control features for adjusting your monitor image.
Using the direct access controls
The direct access controls can be used when the On Screen Display (OSD) is not
displayed.
Note: The direct access controls are grey.
Table 2-1. Direct access controls
Icon
Control
Description
Image Setup
Activates automatic image adjustment.
Brightness
Direct access to Brightness adjustment.
Using the On-Screen Display (OSD) controls
To adiust the settings, the user controls can be viewed through the OSD.
To use the controls:
1. Press to open the main OSD menu.
2. Use or to move among the icons. Select an icon and press
to access that
function. If there is a sub-menu, you can move between options using or
,
then press
save.
to select that function. Use or to make adjustments. Press
to
3. Press
to move backwards through the sub-menus and exit from the OSD.
4. Press and hold
for 10 seconds to lock the OSD. This will prevent accidental
adjustments to the OSD. Press and hold
allow adjustments to the OSD.
for 10 seconds to unlock the OSD and
5. Enables DDC/CI by default. Use OSD Exit Key,Press and hold the
buttons for
10 seconds to disable / enable DDC/CI function. The words " DDC/CI disable" shows
on the screen.
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Table 2-2. OSD functions
Controls and
Adjustments
(Analog)
OSD Icon on Main
Menu
Submenu
Description
Adjusts overall brightness
Brightness
Brightness/
Contrast
Adjusts difference between
light and dark areas
Contrast
Moves the image left or right.
Horizontal Position
Vertical Position
Image Position
Image Setup
Moves the image up or
down.
Automatically optimizes the image.
Automatic
Manual
Manually optimizes the image. See “Manual image
setup” on page 3-4.
•
•
•
Clock
Phase
Save
Adjusts intensity of red, green, and blue.
Preset mode
Color
Image Properties
•
•
•
•
Default
sRGB
Reddish
Bluish
Custom
•
•
•
•
Red: Increases or decreases the saturation of
’red’ in the image.
Green: Increases or decreases the saturation of
’green’ in the image.
Blue: Increases or decreases the saturation of
’blue’ in the image.
Save: Saves the custom color choices.
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Table 2-2. OSD functions
OSD Icon on Main
Menu
Submenu
Description
Shows resolution, refresh rate, and product details.
Note: This screen does not allow any changes to
the settings.
Information
Options
This section lists the languages supported by your
monitor.
Menu Language
Menu Position
Note: The language chosen only affects the
language of the OSD. It has no effect on any
software running on the computer.
Menu position adjusts menu location on the
screen.
Default:
Default returns the menu position to the default
settings.
Custom:
•
•
Horizontal: Changes the horizontal position of
the OSD.
Vertical: Changes the vertical position of the
OSD.
•
Save
•
•
Cancel
Reset
Reset
Resets monitor to the original factory settings.
Controls button and menu settings for accessibility
preferences.
Accessibility
Button repeat rate:
Select or to change.
•
•
•
Off
Default
Slow
Menu time out: Sets the length of time the
OSD will remain active after the last time a button
is pressed.
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Selecting a supported display mode
The display mode the monitor uses is controlled by the computer. Therefore, refer to
your computer documentation for details on how to change display modes.
The image size, position and shape might change when the display mode changes.
This is normal and the image can be readjusted using automatic image setup and the
image controls.
Unlike CRT monitors, which require a high refresh rate to minimize flicker, LCD or
Flat Panel technology is inherently flicker-free.
Note: If your system has previously been used with a CRT monitor and is currently
configured to a display mode outside the range of this monitor, you may need to re-
attach the CRT monitor temporarily until you have re-configured the system;
preferably to 1366 x 768 at 60 Hz, which is the Native Resolution Display mode.
The display modes shown below have been optimized at the factory.
Table 2-3. Factory set display modes
Addressability
NTSC VGA
PAL VGA
640 x 350
640 x 480
640 x 480
640 x 480
800 x 600
800 x 600
1024 x 768
1024 x 768
1024 x 768
1360 x 768
1366 x 768
Refresh rate
60Hz
50Hz
70Hz
60Hz
72Hz
75Hz
60Hz
75Hz
60Hz
70Hz
75Hz
60Hz
60Hz
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Understanding power management
Power management is invoked when the computer recognizes that you have not used
your mouse or keyboard for a user-definable period. There are several states as
described in the table below.
For optimal performance, switch off your monitor at the end of each working day, or
whenever you expect to leave it unused for long periods during the day.
Table 2-4. Power indicator
Restoring
State
Power Indicator Screen
Operation
Compliance
On
green
Normal
Blank
Standby/Suspend
Amber
Press a key or
ENERGY STAR
move the mouse
There may be a
slight delay
before the image
reappears.
Note: Standby
also occurs if
there is no image
output to the
monitor.
Off
Off
Blank
ENERGY STAR
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Caring for your monitor
Be sure to turn off the power before you perform any maintenance on the monitor.
Do not:
•
•
•
Apply water or liquid directly to your monitor.
Use solvents or abrasives.
Use flammable cleaning materials to clean your monitor or any other electrical
equipment.
•
•
Touch the screen area of your monitor with sharp or abrasive items. This type of
contact may cause permanent damage to your screen.
Use any cleaner which contains an anti-static solution or similar additives. This
may harm the coating of the screen area.
Do:
•
Lightly dampen a soft cloth with water and use this to gently wipe the covers and
the screen.
•
Remove grease or finger marks with a damp cloth and a little mild detergent.
Detaching the monitor stand
To detach the base by pressing the button.
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Chapter 3. Reference information
This section contains monitor specifications, instructions to manually install the
monitor driver, troubleshooting information, and service information.
Monitor specifications
Table 3-1. Monitor specifications
Dimensions
Height
Depth
295.454 mm (12.1685 in.)
189.667 mm (7.4671 in.)
Width
Tilt
374.046 mm (14.7262 in.)
Stand
Range: -5q, +20q
VESA mount
Supported
75 mm (2.95 in.)
Make sure the AC jack is located downside
when using VESA Mount setup.
Image
Viewable image size
Maximum height
Maximum width
395 mm (15.6 in.)
193.536 mm (7.6 in.)
344.232 mm (13.6 in.)
Pixel pitch
0.252 mm (0.01 in.) (V)
Power input
Supply voltage
90-264VAC (100~240VAC+/-10%)
-
Max supply current
Normal operation
1.5 A
Power consumption
< 28 W
Note: Power consumption
figures are for the monitor
and the power supply
combined.
Standby/Suspend
Off
< 2W
< 1W at 100Vac & 240Vac
Video input (Analog)
Input signal
Analog Direct Drive, 75 ohm 0.7 V
Horizontal
addressability
1366 pixels (max)
-9
-
Vertical addressability
Clock frequency
768 lines (max)
86 MHz
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Table 3-1. Monitor specifications
Communications
VESA DDC
Supported Display Modes
(VESA Standard modes
between noted ranges)
Horizontal frequency
30 kHz - 60 kHz(Pixel clock <135MHz)
Vertical frequency
Native Resolution
Operating
50 Hz - 75 Hz(Pixel clock <135MHz)
1366 x 768 at 60 Hz
Temperature
0q to 40q C (32q to 104q F)
Storage
-20q to 60q C (-4q to 140q F)
Shipping
-20q to 60q C (-4q to 140q F)
Humidity
Operating
10% to 80%
Storage
5% to 95%
5% to 95%
Shipping
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Troubleshooting
If you have a problem setting up or using your monitor, you might be able to solve it
yourself. Before calling your dealer or Lenovo, try the suggested actions that are
appropriate to your problem.
Table 3-2. Troubleshooting
Problem
Possible cause
Suggested action
Reference
The words "Out The system is set to a If you are replacing an
“Selecting a
of Range" are
shown on the
screen, and the
power indicator
is flashing green.
display mode which
is not supported by
the monitor.
old monitor, reconnect it
and adjust the display
mode to within the
specified range for your
new monitor.
supported display
mode” on page 2-6
If using a Windows
system, restart the system
in safe mode, then select a
supported display mode
for your computer.
If these options do not
work, contact the Support
Center.
The image
quality is
unacceptable.
The video signal cable Be sure the signal cable is “Connecting and
is not connected with firmly plugged into the
the monitor or system system and monitor.
completely.
turning on your
monitor” on page 1-3
The color settings
may be incorrect.
Select another color
setting from the OSD
menu.
“Adjusting your
monitor image” on
page 2-3
The automatic image Perform automatic image “Adjusting your
setup function was
not performed.
setup.
monitor image” on
page 2-3
The power
•
•
•
The monitor’s
power switch is
not switched on.
•
Be sure the power
cord is connected
properly.
“Connecting and
turning on your
monitor” on page 1-3
indictator is not
lit and there is
no image.
The power cord is
loose or
disconnected.
•
•
•
•
•
Be sure the outlet has
power.
Power on the
monitor.
There is no power
at the outlet.
Try using another
power cord.
Try using another
electrical outlet.
Screen is blank
and power
indicator is
The monitor is in
Standby/Suspend
mode
Press any key on the “Understanding
keyboard or move power management”
the mouse to restore on page 2-7
steady amber or
flashing green
operation.
•
Check the Power
Options settings on
your computer.
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Table 3-2. Troubleshooting
Problem
Possible cause
Suggested action
Reference
The power
indicator is
The video signal cable Be sure the video cable is “Connecting and
is loose or
connected with the
turning on your
green, but there disconnected from the system properly.
monitor” on page 1-3
is no image.
system or monitor.
The monitor
Adjust the brightness and “Adjusting your
brightness and
contrast are at the
lowest setting.
contrast setting on the
OSD menu.
monitor image” on
page 2-3
One or more of
the pixels appear of the LCD
discolored
This is a characteristic If there are more than five Appendix A,
pixels missing, contact
“Service and
Support,” on page
A-1
technology and is not the Support Center.
an LCD defect.
•
•
Fuzzy lines
in text or a
blurry
•
Image setup has
not been
optimized
Adjust the resolution
settings on your system
to match the native
resolution for this
monitor: 1366 x 768 at 60
Hz.
“Adjusting your
monitor image” on
page 2-3
image.
•
Your system
Display
Properties setting
have not been
optimized.
“Manual image
setup”
Horizontal
or vertical
lines
through the
image.
Perform automatic image “Selecting a
setup. If automatic image supported display
setup does not help,
perform manual image
setup.
mode” on page 2-6
When working in the
native resolution, you
may find additional
improvements by
See the Advanced
section of your
system’s display
properties.
adjusting the Dots Per
Inch (DPI) setting on your
system.
Manual image setup
If automatic image setup does not establish the image that you prefer, perform
manual image setup.
Note: Have your monitor powered on for about 15 minutes, until the monitor warms
up.
1. Press
2. Use or to select
3. Use or to select Clock and Phase adjustment.
at the bottom of the monitor to open the OSD menu.
and press to access.
•
Clock (pixel frequency) adjusts the number of pixels scanned by one
horizontal sweep. If the frequency is not correct, the screen shows vertical
stripes and the picture does not have the correct width.
•
Phase adjusts the phase of the pixel clock signal. With a wrong phase
adjustment, the picture has horizontal disturbances in light picture.
4. When the image no longer looks distorted, save the Clock and Phase adjustments.
5. Press
to leave the OSD menu.
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Manually installing the monitor driver
Below are steps for manually installing the monitor driver in Microsoft Windows Vista,
Microsoft. Windows XP.
Installing the monitor driver in Windows Vista
To install the device driver in Microsoft® Windows Vista, do the following:
Note: You must download files from the Lenovo Monitor CD to use the Plug and Play feature
in Windows Vista.
1. Turn off the computer and all attached devices.
2. Ensure that the monitor is connected correctly.
3. Turn on the monitor and then the system unit. Allow your computer to start the Windows
Vista operating system.
4. Open the Display Properties window by clicking Start, Control Panel
and then double-clicking the Hardware and Sound icon.
5. Click the Personalization icon.
6. Click the Display Settings icon.
7. Click the Advanced Settings button.
8. Click the Monitor tab.
9. Click the Properties button.
10. Click the Driver tab.
11. Open the "Update Driver Software-Generic PnP Monitor" window by clicking on Update Driver
and then click the "Browse my computer for driver software" button.
12. Select “Let me pick from a list of device drivers on my computer” .
13. Click the Have Disk button. Click on the Browse button and navigate to the
following directory:
X:\Monitor Drivers\Windows Vista
(where X is the drive letter designator for the CD-ROM drive).
14. Select the "LEN113F.inf" file and click the Open button. Click the OK button.
15. Select LEN D156 Wide and click Next. The files will be copied from the CD to your
hard disk drive.
16. Close all open windows and remove the CD.
.
17. Restart the computer.
The system will automatically select the maximum refresh rate and
corresponding Color Matching Profiles.
Note: On LCD monitors, unlike CRTs, a faster refresh rate does not improve display quality. Lenovo
recommends using either 1366 x 768 at a refresh rate of 60 Hz, or 640 x 480 at a refresh rate of 60 Hz..
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Installing the monitor driver in Windows XP
To use the Plug and Play feature in Windows XP, files should be loaded from the
Reference and Driver CD.
Note: This section must be completed before continuing with the Windows XP
automatic image setup.
1. Turn off the computer and all attached devices.
2. Ensure that the monitor is connected correctly.
3. Turn on the monitor and then the system unit. Allow the system to boot into
Windows XP.
4. Open the DDisplay Properties window by clicking Start J Settings J Control
Panel, and then double-clicking the DDisplay icon.
5. Click the Settings tab.
6. Click the Advanced button.
7. Click the Monitor tab.
8. Click the Properties button.
9. Click the Drivers tab.
10. Open the Hardware Update Wizard window by clicking on UUpdate Driver, and
then click Next.
11. Select Install from a list or Specific location(Advanced), and then click Next.
12. Select “Don't search. I will choose the driver to install” option, and then click Next.
13. Click the Have Disk button. Click on the Browse button and navigate to the
following directory:
X:\Monitor Drivers\Windows XP
(where X is the drive letter designator for the CD-ROM drive).
14. Select the "LEN113F.inf" file and click the Open button. Click on the OK button.
15. Select LEN D156 Wide and click Next. The files will be copied from the CD to your
hard disk drive.
16. Close all open windows and remove the CD.
17. Restart the system. The system will automatically select the maximum refresh rate
and corresponding Color Matching Profiles.
Note: On LCD monitors, unlike CRTs, a faster refresh rate does not improve display
quality. Lenovo recommends using either 1366 x 768 at a refresh rate of 60 Hz, or 640
x 480 at a refresh rate of 60 Hz.
Getting further help
If you still can’t solve your problem, please contact the Lenovo Support Center. For
more information on contacting the Customer Support Center, please see Appendix A,
“Service and Support,” on page A-1.
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Service information
Product numbers
The product number for your monitor is located on the side of the display bezel as
shown below.
Customer responsibilities
The warranty does not apply to a product which has been damaged due to
accident, misuse, abuse, improper installation, usage not in accordance with
product specifications and instructions, natural or personal disaster, or
unauthorized alterations, repairs or modifications.
The following are examples of misuse or abuse and not covered by warranty:
v Images burned onto the screen of a CRT monitor. Burned image is preventable
by utilizing a moving screen saver or power management.
v Physical damage to covers, bezel, base and cables.
v Scratches or punctures on monitor screens.
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Service parts
The following parts are for use by Lenovo service, or Lenovo authorized dealers,
to support the customer warranty. Parts are for service use only. The table below
shows information for model D156Wide
Table 3-3. List of service parts
RELEASE
DESCRIPTION
M/T
MODEL COLOR
GEOGRAPHY
D156wide FRU monitor
4415, AB1
4423
Business WORLDWIDE
Black
45J7678
D156wide FRU Stand
4415, AB1
4423
Business WORLDWIDE
Black
45J7679
30R5139
D156wide FRU Signal
cable (Analog, 1.8m)
4415, AB1
4423
Business WORLDWIDE
Black
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Appendix A. Service and Support
The following information describes the technical support that is available for your
product, during the warranty period or throughout the life of the product. Refer to
your Lenovo Statement of Limited Warranty for a full explanation of Lenovo
warranty terms.
Online technical support
Online technical support is available during the life of your product through the
During the warranty period, assistance for replacement or exchange of defective
components is available. In addition, if your option is installed in a
L
Lenovo
O
computer, you might be entitled to service at your location. Your
representative can help you determine the best alternative.
technical support
Telephone technical support
Installation and configuration support through the Customer Support Center will
be withdrawn or made available for a fee, at Lenovo’s discretion, 90 days after the
option has been withdrawn from marketing. Additional support offerings,
including step-by-step installation assistance, are available for a nominal fee.
To assist the technical support representative, have available as much of the
following information as possible:
v Option name
v Option number
v Proof of purchase
v Computer manufacturer, model, serial number, and manual
v Exact wording of the error message (if any)
v Description of the problem
v Hardware and software configuration information for your system
If possible, be at your computer. Your technical support representative might want
to walk you through the problem during the call.
Worldwide telephone list
Phone numbers are subject to change without notice. For the most current phone
list.
Country or Region
Telephone Number
Africa
A frica: +44 (0)1475-555-055
South A frica: +27-11-3028888 and 0800110756
C entral A frica: C ontact
0800-666-0011 (Spanish)
131-426 (English)
your
L enovo Service provider
Argentina
Australia
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A -1
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Country or Region
Telephone Number
Austria
Up and running support: 01-24592-5901
Warranty service and support: 01-211-454-610
(German)
Belgium
Up and running support: 02-210-9820 (Dutch)
Up and running support: 02-210-9800 (French)
Warranty service and support: 02-225-3611 (Dutch, French)
Bolivia
Brazil
0800-0189 (Spanish)
Sao Paulo region: (11) 3889-8986
Toll free outside Sao Paulo region: 0800-7014-815
(Brazilian Portuguese)
Canada
1-800-565-3344 (English, French)
In Toronto only call: 416-383-3344
Chile
800-224-488 (Spanish)
China
800-810-1818 (Mandarin)
China (Hong Kong S.A.R.)
Home PC: 852-2825-7799
Commercial PC: 852-8205-0333
ThinkPad and WorkPad: 852-2825-6580
(Cantonese, English, Putonghua)
Colombia
Costa Rica
Croatia
1-800-912-3021 (Spanish)
284-3911 (Spanish)
0800-0426
Cyprus
+357-22-841100
Czech Republic
Denmark
+420-2-7213-1316
Up and running support: 4520-8200
Warranty service and support: 7010-5150
(Danish)
Dominican Republic
566-4755
566-5161 ext. 8201
Toll Free within the Dominican Republic: 1-200-1929
(Spanish)
Ecuador
El Salvador
Estonia
1-800-426911 (Spanish)
250-5696 (Spanish)
+386-61-1796-699
Finland
Up and running support: 09-459-6960
Warranty service and support: +358-800-1-4260
(Finnish)
France
Up and running support: 0238-557-450
Warranty service and support (hardware): 0810-631-213
Warranty service and support (software): 0810-631-020
(French)
Germany
Up and running support: 07032-15-49201
Warranty service and support: 01805-25-35-58
(German)
Greece
+30-210-680-1700
335-8490 (Spanish)
Guatemala
Honduras
Tegucigalpa & San Pedro Sula: 232-4222
San Pedro Sula: 552-2234
(Spanish)
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Country or Region
Hungary
Telephone Number
+36-1-382-5720
India
1600-44-6666
Alternate Toll Free: +91-80-2678-8940
(English)
Indonesia
Ireland
Italy
800-140-3555
+62-21-251-2955
(English, Bahasa, Indonesian)
Up and running support: 01-815-9202
Warranty service and support: 01-881-1444
(English)
Up and running support: 02-7031-6101
Warranty service and support: +39-800-820094
(Italian)
Japan
Desktop:
Toll free: 0120-887-870
For International: +81-46-266-4724
ThinkPad:
Toll free: 0120-887-874
For International: +81-46-266-4724
Both of the above numbers will be answered with a Japanese language voice
prompt. For telephone support in English, please wait for the Japanese voice
prompt to end, and an operator will answer. Please ask for ″English support
please,″ and your call will be transferred to an English speaking operator.
PC Software:
0120-558-695
Overseas calls: +81-44-200-8666
(Japanese)
Korea
1588-5801 (Korean)
Latvia
+386-61-1796-699
Lithuania
Luxembourg
Malaysia
Malta
+386-61-1796-699
+352-298-977-5063 (French)
1800-88-8558 (English, Bahasa, Melayu)
+356-23-4175
Mexico
001-866-434-2080 (Spanish)
+44 (0)1475-555-055
Middle East
Netherlands
New Zealand
Nicaragua
Norway
+31-20-514-5770 (Dutch)
0800-446-149 (English)
255-6658 (Spanish)
Up and running support: 6681-1100
Warranty service and support: 8152-1550
(Norwegian)
Panama
Peru
206-6047 (Spanish)
0-800-50-866 (Spanish)
Philippines
1800-1888-1426
+63-2-995-8420
(English, Philipino)
Appendix A. Service and Support A-3
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Country or Region
Poland
Telephone Number
+48-22-878-6999
Portugal
+351-21-892-7147 (Portuguese)
+4-021-224-4015
Romania
Russian Federation
Singapore
Slovakia
+7-095-940-2000 (Russian)
1800-3172-888 (English, Bahasa, Melayu)
+421-2-4954-1217
Slovenia
+386-1-4796-699
Spain
91-714-7983
91-397-6503
(Spanish)
Sri Lanka
Sweden
+94-11-2448-442 (English)
Up and running support: 08-477-4420
Warranty service and support: 077-117-1040
(Swedish)
Switzerland
Up and running support: 058-333-0900
Warranty service and support: 0800-55-54-54
(German, French, Italian)
Taiwan
Thailand
Turkey
886-2-8723-9799 (Mandarin)
1-800-299-229 (Thai)
00800-4463-2041
(Turkish)
United Kingdom
Up and running support: 01475-555-055
Warranty service and support (hardware): 08705-500-900
Warranty service and support (software): 08457-151-516
(English)
United States
1-800-426-7378
(English)
Uruguay
Venezuela
Vietnam
000-411-005-6649 (Spanish)
0-800-100-2011 (Spanish)
For northern area and Hanoi: 84-4-8436675
For southern area and Ho Chi Minh City: 84-8-829-5160
(English, Vietnamese)
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Appendix B. Notices
Lenovo may not offer the products, services, or features discussed in this document in
all countries. Consult your local Lenovo representative for information on the
products and services currently available in your area. Any reference to a Lenovo
product, program, or service is not intended to state or imply that only that Lenovo
product, program, or service may be used. Any functionally equivalent product,
program, or service that does not infringe any Lenovo intellectual property right may
be used instead. However, it is the user’s responsibility to evaluate and verify the
operation of any other product, program, or service.
Lenovo may have patents or pending patent applications covering subject matter
described in this document. The furnishing of this document does not give you any
license to these patents. You can send license inquiries, in writing, to:
Lenovo (United States), Inc.
500 Park Offices Drive, Hwy. 54
Research Triangle Park, NC 27709
U.S.A.
Attention: Lenovo Director of Licensing
LENOVO GROUP LTD. PROVIDES THIS PUBLICATION "AS IS" WITHOUT
WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT
NOT LIMITED TO, THE IMPLIED WARRANTIES OF NON-INFRINGEMENT,
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some
jurisdictions do not allow disclaimer of express or implied warranties in certain
transactions, therefore, this statement may not apply to you.
This information could include technical inaccuracies or typographical errors.
Changes are periodically made to the information herein; these changes will be
incorporated in new editions of the publication. Lenovo may make improvements
and/or changes in the product(s) and/or the program(s) described in this publication
at any time without notice.
The products described in this document are not intended for use in implantation or
other life support applications where malfunction may result in injury or death to
persons. The information contained in this document does not affect or change
Lenovo product specifications or warranties. Nothing in this document shall operate
as an express or implied license or indemnity under the intellectual property rights of
Lenovo or third parties. All information contained in this document was obtained in
specific environments and is presented as an illustration. The result obtained in other
operating environments may vary.
Lenovo may use or distribute any of the information you supply in any way it
believes appropriate without incurring any obligation to you.
Any references in this publication to non-Lenovo Web sites are provided for
convenience only and do not in any manner serve as an endorsement of those Web
sites. The materials at those Web sites are not part of the materials for this Lenovo
product, and use of those Web sites is at your own risk.
vary significantly. Some measurements may have been made on development-level
systems and there is no guarantee that these measurements will be the same on
generally available systems. Furthermore, some measurements may have been
estimated through extrapolation. Actual results may vary. Users of this document
should verify the applicable data for their specific environment
B-1
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Trademarks
The following terms are trademarks of Lenovo in the United States, other countries, or
both:
Lenovo
Lenovo logo
ThinkPad
Thinkvision
ENERGY STAR and the ENERGY STAR logo are registered US trademarks.
Microsoft and Windows are trademarks of Microsoft Corporation in the United
States, other countries, or both.
Other company, product, or service names may be trademarks or service marks of
others.
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