Lennox Hearth Indoor Fireplace X FIRES WS LP User Manual

INSTALLATION AND OPERATION MANUAL  
TM  
Catalytic Vent-Free  
Wall-Mounted Gas Fireplaces  
Wide Screen Models  
X-FIRES-WS-NG and X-FIRES-WS-LP  
P/N 506023-05 REV. B, 05/2009  
Installer: Leave This Manual With The Appliance.  
Consumer: Retain This Manual For Future Reference.  
I
n the Commonwealth of Massachusetts:  
Portland  
• Installation must be performed by a licensed plumber or gas fitter  
• See Table of Contents for location of additional Commonwealth of  
Massachusetts requirements  
US  
X-Fires™ WS  
Report No. 317-F-11-5  
WARNINGS  
• Hot! Do not touch! This appliance will be hot during operation and will retain heat for a while after  
shutting off the appliance. Severe burns may result.  
• Carefully supervise children in the same room as appliance.  
• Due to high temperatures, the appliance should be located out of traffic and away from furniture or  
draperies.  
• Do not place clothing or other materials on or near this appliance.  
• Improper installation, adjustment, alteration, service or maintenance can cause injury or property damage. Refer to  
this manual. For assistance or additional information consult a qualified installer, service agency or the gas supplier.  
• Do not build a wood fire. Do not burn wood or other material in these appliances.  
• Thisisanunventedgaslogappliance. Itusesair(oxygen)fromtheroominwhichitisinstalled. Provisionsforadequate  
combustion and ventilation air must be provided. Refer to Combustion and Ventilation Air Section in this manual.  
• This appliance may be installed in an aftermarket, permanently located, manufactured (mobile) home, where  
not prohibited by local codes.  
• The appliance is only for use with the type of gas indicated on the rating plate. This appliance is not convertible  
for use with other gases.  
• Lennox™ vent-free appliances are designed for use as a supplemental heater. They are not intended for continuous  
use as a primary heat source.  
WARNING: If the information in these instructions is not followed exactly, a fire or explosion may result causing  
property damage, personal injury or death.  
- Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other appli-  
ance.  
- WHAT TO DO IF YOU SMELL GAS  
• Do not try to light any appliance.  
• Do not touch any electrical switch; do not use any phone in your building.  
• Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions.  
• If you cannot reach your gas supplier, call the fire department.  
- Installation and service must be performed by a qualified installer, service agency or the gas supplier.  
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These heaters are fitted with a specially designed pilot utilizing an  
oxygen depletion sensor (ODS) which responds to the amount of  
oxygen available in the room and shuts the heater off before the  
oxygen level drops below 18%. It must not be adjusted or put out  
of operation. If replaced then manufacturers original parts must be  
used. The pilot can be relit only when fresh air is available. Refer to  
the Combustion and Ventilation Air section.  
CONGRATULATIONS!  
When you purchased your new gas fireplace, you joined the  
ranks of thousands of individuals whose answer to their home  
heating needs reflects their concern for aesthetics, efficiency  
and our environment. We extend our continued support to help  
youachievethemaximumbenefitandenjoymentavailablefrom  
your new gas fireplace.  
The appliance is designed to fit various types of situations as listed  
in the installation requirements.  
Thank you for selecting a Lennox Hearth Products gas fireplace  
as the answer to your home heating needs.  
This appliance is factory set for operation on the gas type, and at the  
pressure stated on the appliance rating plate.  
Readalltheseinstructionsbeforecommencinginstallation.Allinstruc-  
tions must be left in the possession of the user for safekeeping.  
TABLE OF CONTENTS  
Section Contents  
Page No.  
2
3.0 PACKAGING LIST  
1.0  
2.0  
3.0  
4.0  
5.0  
6.0  
7.0  
8.0  
9.0  
Safety And Warning Information . . . . . . . . . . . . .  
General Information. . . . . . . . . . . . . . . . . . . . . . .  
3
3
3
4
4
4
5
6
7
7
8
9
Quantity  
Description  
Packaging List. . . . . . . . . . . . . . . . . . . . . . . . . . .  
Appliance Specifications . . . . . . . . . . . . . . . . . . .  
Unpacking the Appliance . . . . . . . . . . . . . . . . . . .  
Burn-in Period. . . . . . . . . . . . . . . . . . . . . . . . . . .  
Codes, Massachusetts and New York . . . . . . . . .  
Combustion And Ventilation Air. . . . . . . . . . . . . .  
Site Requirements. . . . . . . . . . . . . . . . . . . . . . . .  
Fireplace  
1
1
1
1
1
Firebox, burner assembly and outer case (wrap)  
Installation and Operation Manual  
Warranty Certificate  
Screw and wall plug pack  
Rubber grommet  
10.0 Gas Supply Routes . . . . . . . . . . . . . . . . . . . . . . .  
11.0 Preparing The Appliance . . . . . . . . . . . . . . . . . . .  
12.0 Mounting The Appliance . . . . . . . . . . . . . . . . . . .  
13.0 Fitting the Surround Assembly . . . . . . . . . . . . . .  
Surround Assembly  
(required - sold separately. see Page 18 for ordering information)  
1
1
Surround Assembly  
Installation Instruction Sheet  
14.0 Checking The Burner . . . . . . . . . . . . . . . . . . . . . . 10  
15.0 Connecting A Gas Line . . . . . . . . . . . . . . . . . . . . 10  
16.0 Checking The Gas Connections . . . . . . . . . . . . . . 10  
17.0 Gas Pressure Check. . . . . . . . . . . . . . . . . . . . . . . 10  
18.0 Spark Gap . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11  
19.0 Briefing The Customer. . . . . . . . . . . . . . . . . . . . . 11  
20.0 Servicing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12  
21.0 Catalysts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13  
22.0 Testing For Firebox Leakage . . . . . . . . . . . . . . . . 13  
23.0 Lighting Instructions & Turning Off Appliance. . . 14  
24.0 Troubleshooting Guide. . . . . . . . . . . . . . . . . . . . . 15  
25.0 Replacement Parts List . . . . . . . . . . . . . . . . . . . . 16  
26.0 Positioning of Field Assembled Parts . . . . . . . . . 17  
27.0 Specifications / Gas Entry Point Dimensions. . . . 18  
28.0 Product Reference Information . . . . . . . . . . . . . . 20  
4.0 APPLIANCE SPECIFICATIONS  
X-Fires Wide Screen  
Gas Type  
Natural Gas  
PropaneGas  
10.5” w.c.  
6” w.c.  
13w.c.  
11w.c.  
Gas inlet pressure  
Max.  
Min.  
Regulator Pressure Setting  
Max Energy Input  
5” w.c.  
10w.c.  
11,950 BTU/hour  
6,8ꢀ0 BTU/hour  
560 BTU/hour  
10,ꢀ35BTU/hour  
6,8ꢀ0BTU/hour  
560BTU/hour  
Min Energy Input  
Pilot Energy Input  
ꢀ.4” w.c.  
0.8” w.c.  
5.5w.c.  
ꢀ.4w.c.  
Burner Pressure  
(Manifold)  
High  
Low  
Main burner flow restrictor  
(burner orifice)  
ꢀ.0 mm (0.079”)  
1.45mm(0.057”)  
ꢀ.0 GENERAL INFORMATION  
Oxypilot  
SIT/Bray 908ꢀ  
3/8” NPT at regulator  
Piezo spark  
SIT/Bray9ꢀ84  
3/8” NPTatregulator  
Piezospark  
Gas Inlet Connection  
Ignition  
This appliance is a high efficiency, unvented, flame effect gas heater.  
It provides radiant and convected warmth both efficiently and safely  
utilizing the latest type catalytic convertor burner technology. The  
appliance does not require a flue system of any type as the catalytic  
converter cleans the flue products to provide a complete combustion  
system, which is intrinsically safe.  
Spark Gap  
1/8” - 3/16”  
1/8-3/16”  
Please see Data Plate affixed to appliance for current data. This applianceisforuse  
only with the gas type, and at the pressure stated on the appliance DataPlate.  
Table1  
3
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Massachusetts Requirements  
5.0 UNPACKING THE APPLIANCE  
These fireplaces are approved for installation in the US state of Mas-  
sachusetts if the following additional requirements are met:  
Remove the straps and the top lid of the outer packaging, remove any  
instructions or fixing kits. Read ALL these instructions before continuing  
to unpack or install this appliance.  
• Unvented Room Heaters shall be installed in accordance with 527  
CMR and 248 CMR:  
Lift off the remaining packaging components.  
• Installationandrepairmustbedonebyaplumberorgastterlicensed  
in the Commonwealth of Massachusetts  
Check that the components supplied with the packaging list on Page  
3. Please dispose of all the packaging materials at your local recycling  
center.  
• The flexible gas line connector used shall not exceed 36 inches (92  
centimeters) in length.  
• The individual manual shut-off must be a T-handle type valve.  
6.0 BURN-IN PERIOD  
• Vent-Free appliances may NOT be installed in bedrooms or bath-  
rooms.  
• A working smoke detector must be installed in the area where vent-  
free appliances are installed.  
On initial light up of a new appliance, the ‘newness’ will burn off within  
the first few hours of operation. During this period some smoke may be  
emitted from outlet grill, this should be no cause for concern. Accord-  
ingly, the room should be well ventilated with all windows and doors  
open during this period.  
Seller of unvented propane or natural gas-fired supplemental room  
heaters shall provide to each purchaser a copy of 527 CMR 30 upon  
sale of the unit.  
Depending on your use, the burn-in period may take a few hours or a few  
days. Also if you have a sensitive sense of smell you may notice slight  
odors during operating after the burn-in period is over.  
New York:  
KEEPYOURHOUSEWELLVENTILATEDDURINGTHEBURN-INPERIOD.  
THE ODOR AND HAZE EMITTED DURING THE BURN-IN PERIOD CAN BE  
QUITE NOTICEABLE AND MAY SET OFF A SMOKE DETECTOR. MAKE  
SURE SMOKE DETECTORS ARE NOT TOO CLOSE TO THE FIREBOX  
(CHECK WITH YOUR LOCAL CODE FOR ALLOWABLE DISTANCES).  
These fireplaces are approved for installation in the US state of New York,  
but not in New York City.  
7.0 CODES  
Adhere to all local codes or in their absence the latest edition of The  
National Fuel Gas Code ANSI Z223.1 / NFPA 54 - latest edition which can  
be obtained from The American National Standards Institute, Inc. (1430  
Broadway, New York, NY, 10018) or National Fire Protection Association,  
Inc. (Batterymarch Park, Quincy, MA, 02269).  
Seller of unvented propane or natural gas fired supplemental room  
heaters in the Commonwealth of Massachusetts shall provide to each  
purchaser a copy of 527 CMR 30 upon sale of the unit.  
This Lennox Hearth Products Unvented Gas Room Heater is certified by  
OMNI-Test Laboratories, Inc to ANSI Z21.11.2 standard.  
4
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Example:  
Vent-free heater #1  
8.0 COMBUSTION AND VENTILATION AIR  
9,000 BTU/Hr  
23,000 BTU/Hr  
35,000 BTU/Hr  
Vent-free heater #2  
Gas appliance #1  
(water heater)  
This heater shall not be installed in a confined space or unusually tight  
constructionunlessprovisionsareprovidedforadequatecombustionand  
ventilation air. The heater may be located in unusually tight construction  
provided the space is unconfined, or if confined, is provided with two  
permanent openings communicating directly with an additional room(s)  
of sufficient volume so that the combined volume of all connected spaces  
meets the criteria for an unconfined space, (National Fuel Gas Code  
NFPA 54 / ANSI Z223.1 - latest edition, Section on Air for Combustion  
and Ventilation. Generally 50 ft3 per 1,000 BTU input of all operating  
appliances in the space.  
Total =  
67,000 BTU/Hr  
* Do not include direct-vent gas appliances. Direct-vent is sealed com-  
bustion and draws combustion air from the outdoors.  
4. Compare the maximum BTU/Hr the space can support with the actual  
amount of BTU/Hr used.  
_______ BTU/Hr (max. the space can support)  
_______ BTU/Hr (actual amount of BTU/Hr used)  
The National Fuel Gas Code, ANSI Z223.1/NFPA 54, defines a confined  
space as a space whose volume is less than 50 ft3 per 1,000 BTU/Hr  
(4.8 m3 per kW) of the aggregate input rating of all appliances installed  
in that space and an unconfined space as a space whose volume is not  
less than 50 ft3 per 1,000 BTU/Hr (4.8 m3 per kW) of the aggregate input  
rating of all appliances installed in that space.  
Example:  
61,440  
67,000  
BTU/Hr (max. the space can support)  
BTU/Hr (actual amount of BTU/Hr used)  
The space in the previous example is a confined space because the actual  
BTU/Hr used is more than the maximum BTU/Hr the space can support.  
You must provide additional fresh air.  
Rooms communicating directly with the space in which the appliances  
are installed, through openings not furnished with doors, are considered  
a part of the unconfined space.  
Your options are:  
a. Rework equations adding the space of adjoining room(s). If the extra  
volume provides an unconfined space, then remove door or add  
ventilation grills between rooms. Refer to National Fuel Gas Code,  
ANSI Z223.1/NFPA 54-latest edition, Section "Air for Combustion and  
Ventilation".  
Unusually tight construction is defined as construction where:  
a. Wall and ceilings exposed to the outside atmosphere have a continu-  
ous water vapor retarder with a rating of one perm (6 X 10-11 kg per  
pa-sec-m2) or less with openings gasketed or sealed;  
b. Weather stripping has been added on operable windows and doors;  
and  
c. Caulkingorsealantsareappliedtoareassuchasjointsaroundwindow  
and door frames, between sole plates and floors, between wall ceiling  
joints, between wall panels, at penetrations for plumbing, electrical,  
and gas lines, and at other openings.  
b. Vent room directly to the outdoors. Refer to National Fuel Gas Code,  
ANSI Z223.1/NFPA 54-latest edition, Section "Air for Combustion and  
Ventilation".  
c. Install a lower BTU/Hr heater to make the area an unconfined space.  
If the actual BTU/Hr used is less than the maximum BTU/Hr the space  
can support, then the space is an unconfined space. You will need no  
additional fresh air ventilation for an unconfined space.  
Use the following equations to determine if you have a confined or  
unconfined space.  
1. Determine the volume of space — ft3.  
WARNING  
Length x Width x Height = _____ ft3  
If the area in which the heater may be operated is  
smallerthanthatdefinedasanunconfinedspaceor  
if the building is of unusually tight construction,  
provideadequatecombustionandventilationairby  
one of the methods described in the national fuel  
gascode,ANSIZꢀꢀ3.1/NFPA54,AirforCombustion  
and Ventilation Or applicable local codes.  
(Include adjoining rooms with doorless passageways or ventilation  
grills between rooms).  
Example: 24' (L) x 16' (W) x 8' (H) = 3072 ft3  
ꢀ. Dividethevolumeofspaceby50ft3 todeterminethemaximumBTU/Hr  
the space can support.  
______ (volume of space – ft3)/ 50 ft3 =  
(Maximum BTU/Hr the space can support)  
Example: 3072 ft3 / 50 ft3 = 61.44  
or 61,440 BTU/Hr the space can support.  
3. Add the BTU/Hr of all the fuel burning appliances in the space.  
Vent-Free heater  
Gas appliance #1*  
Gas appliance #2 +  
Gas appliance #3 +  
Total =  
_______ BTU/Hr  
_______ BTU/Hr  
_______ BTU/Hr  
_______ BTU/Hr  
_______ BTU/Hr  
5
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CLEARANCES TO COMBUSTIBLE MATERIALS  
9.0 SITE REQUIREMENTS  
Combustible materials are defined as wood, fabrics, or other materials  
likely to combust if exposed to flame. Generally, any material, which is  
likely to discolor, melt or misshape when exposed to moderate heat,  
should be considered as a combustible material or surface.  
This appliance is designed to be wall-hung. Do not recess any part of  
the appliance into the wall.  
This appliance may be installed in any room in a home except bedrooms  
or bathrooms - or areas where large amounts of steam are likely to be  
generated.  
Clearance to the sides of the appliance are 4” but curtains, drapes and  
other fabrics are not permitted within a distance of 20” of the appliance  
sides. No such materials are permitted directly above the appliance  
regardless of distance.  
It should be noted that heaters create warm air currents. These currents  
move heat to wall surfaces next to the heater. Installing the heater next  
to vinyl or cloth wall coverings or operating the heater where impuri-  
ties in the air (such as tobacco smoke or candle smoke) exist, may  
discolor walls.  
Theminimumclearancetotheceilingabovetheapplianceis32measured  
from the top of the appliance glass panel.  
Combustible materials should not be positioned directly in front of the  
appliance within a distance of 40”.  
Installation in living rooms is common, however other rooms such as  
kitchens, dining rooms and hallways are permitted, providing a suitable  
gas supply is available, and rooms sizing and ventilation requirements  
are strictly adhered to (see Section 8.0).  
Under no circumstances should any electrical equipment e.g. plasma  
screen TV sets etc. be positioned on the wall above the appliance. The  
appliance is designed to be wall mounted alone and not in conjunction  
with any type of combustible fire surround.  
The appliance is designed to be versatile, and as such will operate correctly  
when exposed to normal gentle drafts experienced within the home. It is  
not recommended, however that the appliance be installed in areas where  
it is likely to be exposed to persistent strong drafts, that may be generated  
by outside doors or windows, air vents etc. It is recommended that the  
appliance should not be installed within 20" of any air vent.  
No combustible shelves should be positioned on the wall above the  
appliance.  
It should be established that any mirrors or picture frames etc. to be  
positioned on the wall above the appliance are able to withstand pro-  
longed exposure to moderate heat and moisture before proceeding with  
their installation.  
CAUTION  
The back of the appliance may be installed directly  
onto a combustible wall or non-combustible wall,  
providing the area behind the appliance is flat and  
does not interfere with the various vent holes in the  
back panel of the appliance.  
The wall must be structurally sound and constructed from a material  
capable of withstanding moderate heat. Finished plaster, conventional  
wall paper and dry-lined plasterboard are examples of suitable materi-  
als. Materials such as flock, blown vinyl and embossed paper which are  
sensitive to even small amounts of heat should be avoided as scorching  
and or discoloration may occur over time.  
CLEARANCES TO NON-COMBUSTIBLES  
If the appliance is to be mounted on a dry-lined wall or a timber framed  
construction wall then the integrity and ability of the wall to carry the  
weight of the appliance must be confirmed. It is important in these  
circumstances that any vapor control barrier is not damaged, and that  
any structural members of the house frame are not damaged.  
Non-combustible surfaces are defined as brick, metal, marble, concrete  
etc. and also a number of man-made materials impervious to flame. If in  
doubt refer to the material manufacturer for further information before  
proceeding with installation.  
Clearances to the sides of the appliance are 4”. Clearance to the front  
of the appliance is 20”.  
The appliance may be positioned as close to a solid floor (i.e. stone,  
wooden laminate etc.) as the particular design of fire frame permits,  
however it is not permitted to install the appliance within 4” of carpet,  
rugs or fabric materials of any kind. This dimension is measured verti-  
cally to the bottom of the appliance frame.  
Theappliancemaybeinstalledwithorwithoutanon-combustiblehearth.  
If a hearth is fitted, the size and design may be as desired.  
A non-combustible shelf of any depth may be positioned above the appli-  
ance provided it is no closer than 16” from the top of the appliance glass  
panel and the wall above the appliance is non-combustible.  
NOTE: DIAGRAMS & ILLUSTRATIONS ARE NOT TO SCALE  
6
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10.0 GAS SUPPLY ROUTES  
Wall Mounting Plate  
IMPORTANT NOTE: All gas piping must be done by  
a licensed plumber or gas fitter and must conform  
to the requirements of the National Fuel Gas Code  
NFPA 54 / ANSI Z223.1 - latest edition.  
Gas connection: The heater gas inlet connection is  
3/8” NPT at the regulator, located below the burner,  
in the right hand side of the heater. There are four  
possible entry points for the gas supply pipe-work  
toentertheappliancerebox. Theseentrypointsare  
‘knock out’ type holes (shown in Figure 1).  
Firebox  
Figure 2  
NOTE: See Page 19 for gas line entry  
point dimensions.  
Figure 1 - Gas Supply Entry Points  
11.0 PREPARING THE APPLIANCE  
Non-concealed gas connections may be made  
using the entry points on the base of the firebox.  
A concealed gas connection may be made using  
the knockout hole in the center back of the firebox.  
Select the most appropriate entry point and knock  
out the relevant hole.  
Remove the wall mounting plate from the back of the appliance firebox by removing the two  
retaining wing nuts (indicated by arrows in Figure 2) from the retaining studs that protrude  
into the lower part of the main firebox.  
Nomorethan59"of1/4"diameterpipemustbeused  
to avoid unnecessary pressure drops.  
If a concealed gas connection is to be made, the  
supply pipe should always be sleeved through walls  
and floors using the shortest possible route.  
For concealed supply pipe routing, pipes must  
(where possible) be vertical and providing there is  
sufficient wall thickness available, they should be  
placed in pipe chases. Horizontal pipe runs should  
be avoided where possible. Prior to chasing a  
solid wall, an inspection should be made to note  
the proximity of any cables/sockets outlets which  
may already be buried. Pipes must be secured using  
suitable clips and protected against corrosion.  
Ideally factory finished protected pipe-work and  
fittings should be used. Joints should be kept to  
a minimum and compression fittings must not be  
used. The pipe-work installation must be tested for  
soundness before any protection is applied and/or  
the pipe-work and fittings are buried.  
NOTE: DIAGRAMS & ILLUSTRATIONS ARE NOT TO SCALE  
7
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Incorrect installation can cause the appliance to fall from the wall and  
cause injury. Do not block the ventilation holes of the appliance. The  
wall onto which the appliance is installed must be flat. Install only on a  
verticalsurface. Avoidslopedsurfaces. Installationontoanythingother  
than a vertical wall may result in fire, damage or injury.  
1ꢀ.0 MOUNTING THE APPLIANCE  
After having selected the final mounting position of the appliance, taking  
into account the site requirements as specified in these instructions,  
the integrity of the wall, and the feasibility of the proposed supply pipe  
routing, the firebox of appliance may be secured to the wall.  
A full size fitting template is supplied to assist with wall mounting (see  
Figure 3).  
If the heater is to be installed on a studded wall with conventional 16”  
stud spacing then a wall mounting plate is supplied to enable this. NOTE:  
THIS APPLIANCE MUST BE SECURED DIRECTLY TO THE STUDS AT THE  
FIXING POINTS THAT ARE 16" DISTANCE (see template below). First  
locate the studs and using suitable fixings, screw the mounting plate to  
the wall via the four mounting holes. The heater may then be hung onto  
the mounting plate. The bottom of the heater may be secured onto the  
lower mounting studs using the wing-nuts or the hex nuts provided.  
WARNING  
The wall where the appliance is to be installed must  
be capable of long-term support of the total load of  
the appliance. Measures should also be taken to  
ensure sufficient strength to withstand the force of  
earthquakes, vibration and other external forces.  
Mark the positions shown as “Fixing Points” on the wall. If the appliance  
is to be mounted on the inner leaf of a conventional cavity wall, or a solid  
wall, drill four holes using a 5/16" masonry bit, to a depth of 1-11/16".  
Insert the fiber wall plugs provided.  
To ensure customer safety, be sure to design the installation so that the  
strength of both the wall and any wall fixings used are sufficient. Lennox  
Hearth Products assumes no responsibility for injuries and damages  
that may occur due to improper installation or handling.  
If the appliance is to be mounted on a dry lined wall or a timber framed  
construction wall then special cavity screw fixings will be required  
which are not supplied with this product. These should be constructed  
from metal and not plastic.  
The appliance should not be installed until all dry wall sanding and wall  
painting has been completed.  
If a concealed gas connection is to be made ensure the gas supply pipe  
is in it’s final position and can enter the appliance in the correct position  
when the appliance is hung on the wall.  
POSITION SPIRIT LEVEL ALONG THIS EDGE TO LEVEL TEMPLATE BEFORE MARKING OUT WALL  
COLOQUE EL NIVEL SOBRE ESTE BORDE PARA NIVELAR LA PLANTILLA ANTES DE MARCAR LA PARED  
FIXING POINTS  
PIERCE TEMPLATE TO MARK HOLE POSITION ON WALL X 4  
PUNTOS DE SUJECION  
PERFORE LA PLANTILLA PARA MARCAR LA POSICION DE LOS 4 TALADROS EN LA PARED  
8 3/4(223mm)  
7 3/16(183mm)  
7 3/16(183mm)  
8 3/4(223mm)  
WALL MOUNTED VENT FREE FITTING TEMPLATE  
PLANTILLA PARA LA INSTALACION DE CHIMENEAS DE PARED SIN SALIDA DE HUMOS  
16(406mm)  
16(406mm)  
WARNING  
CLEARANCES FROM COMBUSTIBLE MATERIALS  
The following clearances must be maintained at all times.  
Failure to do so may result in the risk of fire.  
a
For full information refer to the instruction manual  
provided with the heater.  
IMPORTANT  
IMPORTANTE  
THIS APPLIANCE IS TO BE WALL HUNG ONLY.  
DO NOT RECESS OR INSET ANY PART OF THE APPLIANCE.  
THIS TEMPLATE IS FOR THE MARKING OF FIXING POINTS ONLY.  
DO NOT INSTALL THE APPLIANCE WITH THIS TEMPLATE IN PLACE.  
ESTE APARATO UNICAMENTE DEBE SER COLGADO EN UNA PARED.  
NO EMPOTRE NINGUN ELEMENTO DE ESTE APARATO.  
ESTA PLANTILLA SIRVE UNICAMENTE PARA MARCAR LOS PUNTOS DE FIJACION.  
RETIRE LA PLANTILLA ANTES DE COLOCAR LE APARATO.  
Clearance to combustible ceiling  
32measured from top of appliance  
glass panel  
Clearance in  
Clearance to  
front of  
combustible  
sidewalls 4”  
(both sides)  
heater 20”  
Note Zero clearance from bottom of heater frame  
:
required for hard combustible floors. Minimum 4”  
clearance required to rugs or any fabric floor  
coverings. REFER TO INSTRUCTION MANUAL  
IMPORTANT  
:
Fabrics, curtains and drapes are not  
permited above the heater at any distance and within  
20of the heater sides. No combustible shelves of any  
size are permitted above the heater.  
F860041/A  
ADVERTENCIA  
ESPACIO LIBRE HASTA MATERIALES COMBUSTIBLES  
Deben mantenerse en todo momento los siguientes espacios  
libres. El no hacerlo puede causar un riesgo de incendio.  
Consulte el manual de instrucciones suministrado con este  
aparato para obtener información completa.  
CONCEALED  
GAS INLET  
El espacio de 32hasta un techo  
combustible se mide desde el borde  
superior del panel de vidrio del aparato  
ENTRADA DE  
GAS OCULTA  
Espacio libre  
Espacio hasta  
delante del  
paredeslaterales  
calentador 20”  
combustibles  
4(ambos lados)  
Nota: No se requiere espacio libre desde el borde inferior del  
marco del calentador en caso de pisos combustibles duros.  
Se requiere un espacio mínimo de 4entre el calentador  
cualquier alfombra, moqueta revestimiento de suelo de  
tela. CONSULTE EL MANUAL DE INSTRUCCIONES.  
y
o
IMPORTANTE: No se permite la colocación de telas, cortinas  
similares por encima del calentador cualquier distancia, ni  
y
a
a
una distancia de 20de los laterales del calentador. No se  
permiten estantes combustibles de cualquier tamaño por  
encima del calentador.  
F860041/A  
X-FIRES WIDESCREEN  
F860488  
-
ISSUE  
A
-
PRW  
Figure 3 - Wall Fixing Template  
8
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It is recommended that the burner height, where possible, should  
be approximately 4 ft. from the floor. This will give the best viewing  
position. When selecting the height, ensure that the clearance to the  
ceiling is 3ꢀ" minimum, as specified on Page 6.  
13.0 FITTING THE SURROUND ASSEMBLY  
Due to the weight of the frame assembly, it is recommended to seek  
assistance for this operation.  
After selecting the final mounting position of the appliance, taking into  
account the site requirements as specified in Section 9.0 of these  
instructions, the integrity of the wall, and the feasibility of the proposed  
supply pipe routing, the firebox of the appliance may be secured to the  
wall.  
The frame assembly will be supported by keyhole slots by four M6  
screws which protrude from the front of the outer casing (see Figure  
5). Ensure each screw is unscrewed approximately one turn from the  
fully screwed in position in order to create a 1/16" gap (shown). Hang  
the surround assembly onto the outer casing, starting with the two  
bottom fixings, ensuring that the corresponding keyhole shaped holes  
engage the screw heads fully.  
Due to the weight of the front surround assembly, it is possible to fasten  
the outer casing to the wall in up to nine positions, depending on the  
strength/condition of the wall. If in doubt always use extra fixings!  
Use a bubble level to ensure that the outer casing is level at all times  
during installation.  
Insert the screws into two of the upper holes, leaving 3/16" protruding  
from the wall. Temporarily hang the outer casing on the wall, and mark  
any additional fixing points as required. If the appliance is to be fitted  
to a lightly colored wall, it is advantageous to paint this wall area with  
black or dark paint in the vicinity of the lower rectangular slots on the  
outer casing. This will mask the wall when viewed from the front of the  
appliance. Ensure paint is fully dry before mounting the appliance. Use  
the outer casing as a template to mark this area on the wall. Remove  
the outer casing from the wall and drill holes for the additional fixing  
points as required. Insert either wall plugs or cavity screw fixings as  
required. Re-position the outer casing on the wall and using a bubble  
level to check the casing is square and level, tighten all of the fixing  
screws fully.  
Heat Shield  
Now, with the outer casing fixed to the wall, the main firebox can be  
secured in position. The firebox is held on the outer casing using four  
studs and two normal nuts (upper fixings) and two wing nuts (lower  
fixings). Make sure that the upper nuts are unscrewed approximately  
one turn from the fully tightened position in order to create a 1/16" gap  
as shown in Figure 4. The firebox may now be hung onto the top studs,  
and then pushed onto the lower studs so that the lower studs protrude  
through the lower fixing holes in the back panel of the firebox.  
Next, re-fit the grill, the indicator bracket and the control knob and  
spindle, and secure in position using the correct fixing screws (re-fitting  
is the opposite of removal as detailed in these instructions).  
IMPORTANT NOTE: Ensure that the  
surround is positioned with the  
heat shield on top as shown.  
Figure 5  
1/16"  
Figure 4  
NOTE: DIAGRAMS & ILLUSTRATIONS ARE NOT TO SCALE  
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An ANSI approved manual shut-off valve and union must be installed  
upstream of the heater within the fireplace cavity when rigid pipe is  
used. Ensure that a sediment trap is installed upstream of the heater  
(Figure 6) within the structure’s piping system to prevent moisture  
and contaminants from passing through the pipe to the heater controls  
and burner. Failure to do so could prevent the heater from operating  
reliably.  
14.0 CHECKING THE BURNER  
There are no imitation fuel bed components, such as logs or rocks,  
to install. The appliance features a ribbon burner which is designed to  
produce a continuous band of flame over its length. The burner should  
be visually inspected to ensure it is free from any foreign matter. If it is  
necessary to clean or dust off the burner then the glass door should be  
removed by removal of the four retaining screws. Re-fit the glass door  
after cleaning or inspection, ensuring a good seal.  
The heater gas inlet connection is 3/8” NPT at the regulator, located  
below the burner, in the right hand side of the heater. When tightening  
up the joint to the regulator hold the regulator securely with a wrench  
to prevent the regulator from moving.  
15.0 CONNECTING A GAS LINE  
16.0 CHECKING THE GAS CONNECTIONS  
NOTE: See Page 19 for gas line entry point dimensions.  
WARNING  
Connecting directly to a unregulated propane  
(L.P.G.) tank may cause an explosion.  
WARNING  
Never use an open flame to check for leaks.  
Turn on gas supply and test for gas leaks using a gas leak test solution  
(also referred to as bubble leak solution).  
IMPORTANT  
NOTE: Using a soapy water solution (50% dish soap, 50% water) is  
an effective leak test solution, but it is not recommended, because the  
soap residue that is left on the pipes/fittings can result in corrosion  
over time.  
Hold heater regulator with a wrench to prevent  
movement when connecting to inlet piping.  
A qualified gas appliance installer must connect the gas room heater to  
the gas supply. Consult all local codes.  
A. Lighttheappliance(refertothelightinginstructionslabelinthecontrol  
compartment or on Page 14).  
The installer must provide an ANSI approved manual shut off valve, flex  
connector and 3/8" NPT fitting. A flex gas line kit with shut-off valve is  
available (see Page 16 or ordering information).  
B. Brush all joints and connections with the gas leak test solution to  
check for leaks. If bubbles are formed, or gas odor is detected, turn  
the gas control knob (off/pilot/on) to the “OFF” position. Either tighten  
or refasten the leaking connection, then retest as described above.  
C. When the gas lines are tested and leak free, be sure to rinse off the  
leak testing solution.  
Route gas line using techniques and materials prescribed by local  
and/or national codes. Only use pipe of 1/2" or greater size to allow full  
gas volume to the gas fireplace. Undue pressure loss will occur if the  
pipe is too small.  
D. Observe the individual tongues of flame on the burner. Make sure all  
ports are open and producing flame evenly across the burner. If any  
ports are blocked, or partially blocked, clean out the ports.  
An external regulator must be used on all propane (L.P.G.) heaters, in  
addition to the regulator fitted to the heater, to reduce the supply tank  
pressure to 13" w.c. (maximum).  
17.0 GAS PRESSURE CHECK  
Manual  
Shut-Off  
Valve  
Regulator  
Union  
Checking Manifold Pressure at Provided Test Point (see Figure 7a) -  
The pressure test point is located on the left hand side of the appliance,  
on the main burner pipe, next to the brass restrictor adjacent to the  
front left hand side burner bracket. Release the setting pressure test  
point screw, and attach a U gauge. Light the fire on the HIGH setting.  
Fireplace or  
Firebox Wall  
Checking Manifold and Inlet Pressure at Valve (see Figure 7b) - The  
heater regulator controls the burner pressure which can be checked at  
the pressure test points located on the control valve itself for burner  
(manifold) and regulator (inlet) setting pressures.  
Wall  
Shut-Off  
Key  
Fireplace or  
Firebox Wall  
The valve is located on the lower right side of the appliance (see  
exploded view drawing on Page 16). Release the test point screws and  
ensure operating pressures are as specified in Table 1 on Page 3 of  
these instructions. The pressure should be checked with the gas heater  
burning and the control set to high flame.  
Sediment  
Trap  
3"  
Down  
Figure 6  
10  
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If the pressure is too high, the gas supply meter may be set incorrectly.  
This should be checked with the fire running and if necessary reset  
by the gas supplier. If the burner pressure is too low, then check the  
inlet pressure with the appliance running. If this is less than the inlet  
pressure stated in Table 1, it will need to be reset by the gas supplier.  
If the setting pressure is too low, but the meter pressure is acceptable,  
then a problem in the supply pipework is to be suspected. This may  
be dirt and debris, kinked or inadequate size pipes, restriction in a  
fitting, shut off elbow not fully open or solder flashing across a joint.  
Identify the cause of the restriction and rectify. Switch the fireplace  
off, disconnect the U gauge and refit the test nipple screw. Light the  
fireplace and check test nipple for gas tightness. In the event that the  
burner pressure is not in accordance with the figures stated in the Table  
1 of these instructions, the appliance must not be commissioned, and  
the dealer should be contacted for guidance.  
18.0 SPARK GAP  
The gap between the spark electrode and the pilot should be 1/8” to  
3/16” to produce a good spark. There should be no need to adjust this  
(DO NOT ATTEMPT TO ADJUST THE GAP). If under any circumstances  
the piezo electric spark fails, the pilot cannot be lit manually.  
Adjustment to the  
pilot is Not allowed  
1/8" to 3/16" Spark Gap  
The pressure regulator on manual models is preset and locked to avoid  
tampering. If the pressure is not as specified in Table 1 on Page 3,  
replace the burner assembly (see Page 16 for ordering information).  
Replace the test point screws after pressure measurement ensuring no  
gas leaks. All instructions must be left in the possession of the user for  
safekeeping.  
Figure 8 - Proper Spark Gap  
19.0 BRIEFING THE CUSTOMER  
WARNING  
Do not add logs or ornaments such as pine cones,  
vermiculite or rock wool. Using these added items  
can cause sooting.  
Pressure Test Point  
(on left side of fireplace)  
Allinstructionsmustbeleftinthepossessionoftheuserforsafekeeping.  
If at all possible, show the customer how to light and control the appli-  
ance and show the customer how to remove and replace the surround  
assembly and glass door assembly.  
Figure 7a  
After commissioning the appliance, the customer should be instructed  
on the safe use of the appliance and the need for regular servicing.  
Frequency of service depends on usage, but MUST be carried out  
at least once annually. Advise that cleaning of the appliance may be  
achieved when the fire is cold using a damp cloth and mild detergent  
on most surfaces.  
Regulator (Inlet)  
Pressure Setting  
Burner (Manifold) Pressure  
Advise that the fireplace will emit a "newness" smell for a time after  
initial commissioning and that extra ventilation may be needed during  
this time. Recommend that a guard be used for the protection of the  
young, pets, the elderly and the infirm.  
Advise the user to never place any objects on top of the appliance or  
obstruction this area in any way.  
A periodic visual check of the pilot flame and the burner flame should  
be carried out.  
Figure 7b - Manifold and Inlet Pressure Taps  
NOTE: DIAGRAMS & ILLUSTRATIONS ARE NOT TO SCALE  
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7. Remove the burner unit, strip off the burner pipes and clean thor-  
oughly.  
ꢀ0.0 SERVICING  
8. Clean the in-line restrictor, pilot assembly and the burner tube. Clean  
the exterior of the pilot assembly with a soft brush and blow through  
the flame ports on the pilot head. Check the aeration holes are free  
from lint or dirt. Do not attempt to remove the pilot injector as this  
can cause damage. The pilot assembly is a non-serviceable item and  
should not be taken apart. Aeration holes must be clear internally for  
proper operation. NEVER MODIFY OR BEND THE THERMOCOUPLE  
TO MAKE THE PILOT STAY LIT. Modifications are dangerous and can  
have serious unseen effects on safety. If the pilot will not stay lit there  
is a problem with dirt, the gas supply to it, or the thermocouple needs  
replacement.  
WARNING  
Turn off the appliance and allow to cool before  
cleaning. Verify proper operation after servicing.  
WARNING  
Any change to this heater or its controls can be  
dangerous.  
9. Re-assemble components.  
10.Re-connect the gas supply. Turn on the gas supply and perform a gas  
leak test using gas leak test solution. Check pilot and burner for good  
ignition.  
WARNING  
11.Refit the valve cover and retaining screws.  
12.Refit the glass door assembly (see Section 26.0).  
13.Refit the surround assembly as described in Section 13.0.  
14.Check the purpose provided ventilation is unobstructed.  
15.Light the fireplace and test setting pressures.  
You must keep control areas, burners and circulat-  
ing air passageways of appliance clean. Failure to  
keep the primary air opening(s) of the burner clear  
may result in sooting and property damage. Inspect  
these areas of appliance before each use. Have  
appliance inspected yearly by a qualified service  
person. Appliance may need more frequent clean-  
ing due to excessive lint form carpeting, bedding  
material, etc.  
16.Check safe operation of the appliance.  
NOTES:  
The gas valve is a non-serviceable item. If this needs replacement,  
remove the cover plate then the securing screw holding the valve  
bracket in place, remove all pipe unions, and the complete valve.  
Replacement must be original manufacturers parts.  
Ensure setting pressures are as stated in Table 1 on Page 3.  
WARNING  
No adjustments are to be made to the ODS pilot  
system.Tamperingwiththissystemcanbeextremely  
hazardous.  
GLASS PANEL -This can be cleaned with a suitable glass cleaner. The  
following solutions are approved for use to clean glass.  
• Non-ammonia based household cleaner  
• 50% -50% mix of white vinegar and water  
• Gas fireplace/stove glass cleaner  
The appliance should be checked on an annual basis to ensure it is work-  
ing safely and that there is no excessive build up of soot. The frequency  
of service will depend on usage, but MUST be carried out at least once  
annually. Servicing must be carried out by a qualified person, such as  
a NFI certified technician.  
PAINTED AREAS - These can be cleaned using a dry cloth.  
LIMESTONE SURFACES: Remember that limestone is porous and  
therefore susceptible to marking in use. The limestone frame may be  
cleaned with a small amount of warm soapy water. Any stubborn stains  
may be removed with a diluted liquid household bleach and water solu-  
tion. Superficial scratches or stubborn surface stains can be smoothed  
out using a fine grade wet and dry sandpaper. Joints may be grouted  
using a matching tile grout. The limestone frame may be sealed with  
an appropriate stone sealer (consult the retailer). This will give some  
protection against staining such as red wine, tea or coffee, but may  
darken the stone slightly.  
Turn off the fireplace at the gas supply. Ensure that the fireplace  
is fully cold before attempting service. A suggested procedure for  
servicing is detailed as follows;  
1. Lay out the dustsheet and tools.  
2. Remove the granite or limestone surround assembly as described  
in Section 13.0, only in reverse.  
3. Remove the glass door assembly (4 screws) and clean carefully.  
Remove the valve cover plate (4 screws).  
GRANITE SURFACES: In everyday use, a soft lint-free duster should be  
used to keep the granite clean. Other marks, such as fingerprints may  
be removed from the granite frame by using household window-glass  
cleaner.  
4. Inspect the burner and the catalysts (see Section 21.0) and clean if  
necessary with a soft brush. Ensure there are no defects or obstruc-  
tions that may prevent the satisfactory flow of combustion products  
through the catalysts.  
5. Disconnect the gas supply. IMPORTANT NOTE: This must be done  
by a licensed plumber or gas fitter and must conform to the require-  
ments of the National Fuel Gas Code NFPA 54 / ANSI Z223.1 - latest  
edition.  
For specific servicing instructions, see relevant sections.  
6. Undo the four screws retaining the burner support brackets.  
1ꢀ  
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Turn on the fireplace as per the operating instructions, and run at  
maximum setting for 15 minutes. Position gas sample probe directly  
over a catalyst via the outlet grill, on top of the appliance. Record the  
carbon dioxide (CO) concentration and then the carbon monoxide (CO)  
concentration as displayed by the analyzer - also noting the units in  
which the values are expressed. Most analyzers display carbon dioxide  
(CO) concentrations in percentage (%) terms and carbon monoxide  
concentration in parts per million (ppm) terms.  
ꢀ1.0 CATALYSTS  
WARNING  
Donotblockthecatalystsortheapplianceoutletgrill.  
Blockage may cause high carbon monoxide levels  
and/or breakage of the glass facia panel.  
In order to calculate the combustion ratio for the appliance (CO/CO)  
it is first necessary to express both gas concentrations in terms of per-  
centage. To convert from parts per million (ppm) to a percentage (%)  
divide the ppm figure by 10,000. Examples : 35ppm = 0.0035%, 15ppm  
= 0.0015%, 5ppm = 0.0005%.  
WARNING  
Do not operate the appliance with the catalyst units  
removed.  
Now divide the concentration of carbon monoxide (CO) expressed in  
percent by the concentration of carbon dioxide (CO) to obtain the  
appliance combustion ratio.  
DO NOT BLOCK  
THESE AREAS  
CO (%)  
CO(%) = ratio  
The combustion ratio of the gasses emitted by the catalytic convertor  
should not exceed 0.0015. If replacing, firstly, remove the glass door  
assembly as described in Section 26.0. The catalysts are located on  
the top of the internal firebox and can be removed be unscrewing the  
retaining nuts securing the clamping plate. Remove the catalysts and  
seals and discard.  
Refit a new catalysts and seals in reverse order, ensure the catalysts  
and door have good seals.  
Figure 9 - Catalysts and Outlet Grill  
ꢀꢀ.0 TESTING FOR FIREBOX LEAKAGE  
It is recommended that the catalysts are inspected for signs of damage  
and dirt during routine servicing procedures. The expected life of the  
catalysts is in excess of 11,000 hours (10 years of normal use). After  
this time the catalyst should be replaced.  
Appliancesthatareseveralyearsoldorhavebeenextensivelydismantled  
should be checked for soundness. It is important that all the products  
of combustion pass through the catalytic converters at the top of the  
firebox before leaving the appliance.  
If there are any deposits of dirt or soot on the catalysts they should be  
cleaned with a soft brush and a vacuum cleaner. If removed for cleaning  
ensure the seals are in good condition before replacing the catalyst. New  
seals will usually be required.  
The firebox is heated by lighting for a few minutes to provide a flow  
through the firebox. The burner is then shut off and a smoke pellet or  
match introduced at the base of the fire underneath the burner tray. Large  
quantities of smoke will emerge from the top of the appliance, but none  
should emerge from the joints or gasket faces, especially around the  
door. It is important to note that the appliance can never be expected  
to be 100% smoke tight and small quantities of smoke may be seen in  
corners of joints and gasket faces etc without affecting safety when the  
fire is in operation.  
The performance of the catalyst may be checked using a combustion  
gas analyzer as follows.  
IMPORTANT: The temperature of the gases emitted by the catalytic  
converters reach very high temperatures (up to 700° F). Measuring  
gas of this temperature may damage some types of gas analyzers. If  
in doubt consult the equipment manufacturer.  
NOTE: DIAGRAMS & ILLUSTRATIONS ARE NOT TO SCALE  
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ꢀ3.0 LIGHTING INSTRUCTIONS & TURNING OFF APPLIANCE  
FOR YOUR SAFETY READ BEFORE LIGHTING  
WARNING: IF YOU DO NOT FOLLOW THESE INSTRUCTIONS EXACTLY, A FIRE OR EXPLOSION MAY  
RESULT CAUSING PROPERTY DAMAGE, PERSONAL INJURY OR LOSS OF LIFE.  
• Immediately call your gas supplier from a neighbor’s phone.  
This appliance has a pilot which must be lit with a piezo spark  
igniter. When lighting the pilot, follow these instructions exactly.  
A.  
B.  
Follow the gas supplier’s instructions.  
• If you cannot reach your gas supplier, call the fire department.  
BEFORE OPERATING smell all around the heater area for gas. Be  
sure to smell next to the floor because some gas is heavier than  
air and will settle on the floor.  
C.  
D.  
Use only your hand to push in or turn the gas control knob.  
Never use tools. If the knob will not push in or turn by hand, do  
not try to repair it, call a qualified service technician. Forced or  
attempted repair may result in a fire or explosion.  
WHAT TO DO IF YOU SMELL GAS  
• Do not try to light any appliance.  
Do not use this heater if any part has been under water.  
Immediately call a qualified service technician to inspect the  
appliance and to replace any part of the control system and any  
gas control which has been under water.  
• Do not touch any electric switch; do not use any phone in your  
building.  
LIGHTING INSTRUCTIONS  
7. Continue turning counter-clockwise  
to the PILOT light position, ensuring the pilot has lit. If not, turn the knob  
fully clockwise, and repeat.  
through the spark click  
1. Stop! Read the safety information above.  
ꢀ. Make sure manual shut-off valve is fully open.  
3. Depress control knob in and turn clockwise  
“OFF” position (Figure 10).  
to the  
8. Hold the control knob in for a further 10 seconds to prevent the flame  
failure detector from shutting off the gas while the probe is warming up.  
4. Wait 5 minutes to clear out any gas. Then smell for gas, including near  
the floor. If you smell gas, STOP! Follow the safety instructions in “What  
to do if you smell gas” under section ‘B’ above. If you do not smell gas, go  
to next step.  
9. Release the control knob while turning counter-clockwise  
to the preferred setting.  
• If the knob does not pop out when released, stop and immediately call your  
service technician or gas supplier.  
5. The pilot is located on the left side behind the burner (Figure 11). The  
control knob is located on the lower right hand side of the outer case. It is  
of a spherical design and is marked as shown in Figure 10.  
• If the pilot will not stay lit after several tries, depress and turn the gas  
control knob clockwise  
and turn knob counter-clockwise  
to “OFF” and wait 30 seconds. Depress  
to “SPARK” and ignite the  
6. Depress control knob in and turn counter-clockwise  
“SPARK” position (Figure 10) and hold there for a few seconds.  
to the  
heater again. If your pilot does not relight depress and turn control knob  
clockwise  
supplier.  
to “OFF” and call your service technician or gas  
Note: If you are running the heater for the first time or after an extended  
period of non use it will be necessary to press the control knob all the way  
in for 30 seconds to allow air to bleed out of the gas piping.  
10. Wait 30 seconds before readjusting the heater when the control knob has  
been turned down to a lower setting.  
TO TURN OFF GAS TO APPLIANCE  
Depress and turn control knob clockwise  
to the “OFF” position (Figure 10). Close the control access panel.  
Figure 10  
The control knob is located on the lower  
right hand side of the outer case. It is of a  
spherical design and is marked as shown  
Figure 11  
‘OFF’ position  
in Figure 10.  
‘SPARK’ position  
‘LOW’ position  
Figure 11: Pilot assembly. This is located  
behind the burner, on the left-hand side of  
the appliance.  
‘HIGH’ position  
NOTE: DIAGRAMS & ILLUSTRATIONS ARE NOT TO SCALE  
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ꢀ4.0 TROUBLESHOOTING GUIDE  
PROBLEM  
CORRECTIVE ACTION  
Igniter sparks but pilot does not light  
• No gas to Pilot, check the gas line connections.  
• Air not fully purged. Purge supply or wait longer.  
• Spark grounding to metal work, reset gap correctly.  
• Blocked pilot, clean out internally.  
Pilot lights but then goes out  
• Severe restriction in gas supply: clear obstruction.  
• Faulty thermocouple, replace pilot assembly.  
• Blocked pilot, clean out.  
• Blocked lint gauze, clean.  
• Hold control knob in for longer.  
• If the pilot will not stay lit there is a problem with dirt, the gas supply, or  
the thermocouple needs replacement. Modifications are dangerous and  
can have a serious unseen effect on safety. NEVER MODIFY OR BEND THE  
THERMOCOUPLE TO MAKE THE PILOT STAY LIT.  
• There is a draft (i.e. from window or door, etc.) disturbing the pilot. Remove  
draft. u  
• The ODS safety system may sense lack of oxygen. Turn off appliance. Call a  
qualified service technician. Open windows and doors to provide ventilation to  
the area. v  
Igniter electrode at pilot does not spark  
• HT lead detached,refit.  
• Check the spark gap (see Section 18.0).  
• Faulty piezo unit, replace.  
• Debris shorting out electrode, clean.  
• Spark shorting to metalwork under tray, realign HT lead.  
The burner stays on for a period of time,  
then cuts off  
• Loose or faulty thermocouple, rectify.  
• Blocked pilot, clean out.  
• Dirt or lint in pilot aeration hole or on the lint gauze, clean thoroughly.  
• If the pilot will not stay lit there is a problem with dirt, the gas supply, or  
the thermocouple needs replacement. Modifications are dangerous and  
can have a serious unseen effect on safety. NEVER MODIFY OR BEND THE  
THERMOCOUPLE TO MAKE THE PILOT STAY LIT.  
Pilot flame shrinks when fire is on high  
Fireplace smells when first lit or in use  
• Poor gas flow to fire, check pressure with fire on high.  
• If pressure is low, remove any restriction in pipe-work or valve.  
• Check all pipe-work are adequately sized.  
• Check meter pressure is adequate.  
• If the pilot will not stay lit there is a problem with dirt, the gas supply, or  
the thermocouple needs replacement. Modifications are dangerous and  
can have a serious unseen effect on safety. NEVER MODIFY OR BEND THE  
THERMOCOUPLE TO MAKE THE PILOT STAY LIT.  
• Newness smell from brand new appliance.  
• Leakage occurring. Carry out leakage test and rectify any problems.  
• Combustible materials used in incorrect positions.  
• Unit may require a service to remove dust from catalysts.  
u
This appliance is equipped with a oxygen depletion monitoring safety device (ODS). If the appliance shuts down during use for no  
apparent reason then several reasons may be suspected. If a door or window has been opened creating a draft, then pilot disturbance could  
be the problem and removal of the draft should resolve this.  
v
If pilot disturbance is not the cause, then the ODS safety system sensing that there is a lack of oxygen. TURN THE APPLIANCE OFF,  
call in your installer to check the appliance and ventilation. DO NOT allow the appliance to be used until the qualified service technician has  
determined that the appliance is operating properly and adequate ventilation is being provided.  
15  
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ꢀ5.0 REPLACEMENT PARTS - X-Fires™ Widescreen  
Replacement Parts  
12  
POSITION SPIRIT LEVEL ALONG THIS EDGE TO LEVEL TEMPLATE BEFORE MARKING OUT WALL  
COLOQUE EL NIVEL SOBRE ESTE BORDE PARA NIVELAR LA PLANTILLA ANTES DE MARCAR LA PARED  
FIXING POINTS  
PIERCE TEMPLATE TO MARK HOLE POSITION ON WALL  
X
4
PUNTOS DE SUJECION  
PERFORE LA PLANTILLA PARA MARCAR LA POSICION DE LOS TALADROS EN LA PARED  
4
8 3/4(223mm)  
7 3/16(183mm)  
7 3/16(183mm)  
8 3/4(223mm)  
WALL MOUNTED VENT FREE FITTING TEMPLATE  
Item #  
1
Cat. No.  
H7323  
H6060  
H6061  
H6999  
H7314  
H7316  
H6062  
H7326  
H7002  
H7324  
H7329  
H7327  
H7319  
H7228  
H7229  
H7006  
Description  
PLANTILLA PARA LA INSTALACION DE CHIMENEAS DE PARED SIN SALIDA DE HUMOS  
16(406mm)  
16(406mm)  
Glass Door Assembly  
WARNING  
CLEARANCES FROM COMBUSTIBLE MATERIALS  
The following clearances must be maintained at all times.  
F
ailure to do so may result in the risk of  
For full information refer to the instruction manual  
provided with the heater  
a
fire.  
IMPORTANT  
IMPORTANTE  
.
THIS APPLIANCE IS TO BE WALL HUNG ONLY.  
DO NOT RECESS OR INSET ANY PART OF THE APPLIANCE.  
THIS TEMPLATE IS FOR THE MARKING OF FIXING POINTS ONLY.  
DO NOT INSTALL THE APPLIANCE WITH THIS TEMPLATE IN PLACE.  
ESTE APARATO UNICAMENTE DEBE SER COLGADO EN UNA PARED.  
NO EMPOTRE NINGUN ELEMENTO DE ESTE APARATO.  
ESTA PLANTILLA SIRVE UNICAMENTE PARA MARCAR LOS PUNTOS DE FIJACION.  
RETIRE LA PLANTILLA ANTES DE COLOCAR LE APARATO.  
Clearance to combustible ceiling  
32measured from top of appliance  
glass panel  
2
Catalyst  
Clearance in  
front of  
heater 20”  
Clearance to  
combustible  
sidewalls 4”  
(both sides)  
N
o
t
e
:
Z
e
r
o
c
l
e
a
r
a
n
c
e
f
r
o
m
b
o
t
t
o
m
o
f
h
e
a
t
e
r
f
r
a
m
e
required for hard combustible floors. Minimum 4”  
clearance required to rugs or any fabric floor  
coverings. REFER TO INSTRUCTION MANUAL  
IMPORTANT  
:
Fabrics, curtains and drapes are not  
permited above the heater at any distance and within  
20of the heater sides. No combustible shelves of any  
size are permitted above the heater.  
F860041/A  
ADVERTENCIA  
ESPACIO LIBRE HAST MATERIALES COMBUSTIBLES  
A
3
Pilot Assembly, Natural Gas  
Pilot Assembly, Propane Gas  
Burner Assembly, Natural Gas  
Burner Assembly, Propane Gas  
Catalyst Gasket  
Deben mantenerse en todo momento los siguientes espacios  
libres. El no hacerlo puede causar un riesgo de incendio.  
Consulte el manual de instrucciones suministrado con este  
aparato para obtener información completa.  
CONCEALED  
GAS INLET  
ENTRADA DE  
GAS OCULTA  
El espacio de 32hasta un techo  
combustible se mide desde el borde  
superior del panel de vidrio del aparato  
Espacio libre  
Espacio hasta  
delante del  
paredeslaterales  
calentador 20”  
combustibles  
4
(
a
m
b
o
s
l
a
d
o
s
)
Nota: No se requiere espacio libre desde el borde inferior del  
marco del calentador en caso de pisos combustibles duros.  
Se requiere un espacio mínimo de 4entre el calentador  
cualquier alfombra, moqueta revestimiento de suelo de  
tela. CONSULTE EL MANUAL DE INSTRUCCIONES.  
y
o
IMPORTANTE: No se permite la colocación de telas, cortinas  
similares por encima del calentador cualquier distancia, ni  
una distancia de 20de los laterales del calentador No se  
permiten estantes combustibles de cualquier tamaño por  
encima del calentador  
F860041/A  
y
a
a
4
.
.
X-FIRES WIDESCREEN  
F860488  
-
ISSUE  
A
-
PRW  
5
6
7
3
4
8
Large Back Glass  
9a  
9b  
10  
11  
12  
13  
14  
15  
Ball Knob  
15  
Knob Spindle  
Top Grill  
Mounting Plate  
16  
Fitting Template  
X-Fires-WS-L, WS Limestone Surround  
X-Fires-WS-G, WS Granite Surround  
Hardware Kit u  
Optional Parts  
10  
16  
93L32  
FFGC Flex Gas Line Kit  
2
uHardware kits consists of the following:  
6 ea. No.8 x 5/16 Screw Pozi Pan Head  
6 ea. M6 x 12 Screw Pozi Pan Head BZP  
6 ea. M4 x 12 Screw Pozi Pan Head Black  
1 ea. Rubber Grommet  
7
11  
4 ea. Wall Plug  
4 ea. Wall Fixing Screws  
2 ea. Ceramic bracket  
2 ea. Clevis Pin  
1
8
5
6
9b  
9a  
13  
14  
See ordering instructions on Page 20  
16  
NOTE: DIAGRAMS & ILLUSTRATIONS ARE NOT TO SCALE  
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ꢀ6.0 POSITIONING OF FIELD REMOVABLE PARTS  
WARNING  
Failure to position the parts in  
accordance with these diagrams  
orfailuretouseonlypartsspecifi-  
cally approved with this heater  
may result in property damage  
or personal injury.  
Glass Door Removal: Remove  
the four (4) screws indicated,  
then lift door off.  
Visual check for cor-  
rect pilot flame.  
4 off burner  
installation  
positions  
Figure 13  
As our policy is one of continuous improvement and development, we hope therefore you will  
understand we must retain the right to amend details and/or specifications without prior notice.  
Figure 12  
NOTE: DIAGRAMS & ILLUSTRATIONS ARE NOT TO SCALE  
17  
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ꢀ7.0 SPECIFICATIONS  
Product Reference Information  
Cat. No.  
H7ꢀꢀ4  
Model  
Ship. Wt. Ship. Volume  
X-FIRE-WS-NG  
X-FIRE-WS-LP  
71 lb.  
71 lb.  
6.07 cu. ft.  
6.07 cu. ft.  
H7ꢀꢀ5  
Surround Specifications  
54-1/2”  
37-13/16”  
25-5/8”  
10-5/8”  
21-1/16”  
8-5/8”  
5-1/2”  
39-15/16”  
16”  
16”  
8-3/4”  
8-3/4”  
Note: Limestone and Granite are natural products and therefore each piece will have its own unique  
character with no two pieces being quite the same.  
X-FIRE-WIDESCREEN Surround Kits  
Cat. No.  
H7ꢀꢀ8  
Model  
Description  
Limestone Surround  
Granite Surround  
Ship. Wt.  
71 lb.  
Ship. Volume  
6.15 cu. ft.  
X-FIRE-WS-L  
X-FIRE-WS-G  
H7ꢀꢀ9  
71 lb.  
6.15 cu. ft.  
(ref. form # 506019-24)  
18  
NOTE: DIAGRAMS & ILLUSTRATIONS ARE NOT TO SCALE  
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GAS ENTRY POINT DIMENSIONS  
TOP VIEW  
Finished Wall  
Fireplace  
Regulator Gas Entry Point  
Model  
D1  
Dꢀ  
D3  
3/8”  
1-3/8”  
4-5/16”  
(110mm)  
X-fires™ Widescreen  
(10mm) (35mm)  
Note: The actual dimensions are shown in millimeters. The  
fractional dimensions are converted from millimeters and are  
rounded to the nearest 1/16”.  
KEY:  
D1 = Distance from mounting surface to rear entry point  
Dꢀ = Distance from mounting surface to center of side entry point  
D3 = Distance from mounting surface to regulator gas entry point  
D2  
D3  
D1  
NOTE: DIAGRAMS & ILLUSTRATIONS ARE NOT TO SCALE  
19  
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ꢀ8.0 PRODUCT REFERENCE INFORMATION  
WARRANTY  
Normally, all parts should be ordered through your Lennox distributor or  
dealer. Parts will be shipped at prevailing prices at time of order.  
Your gas appliance is covered by a limited warranty. Please read the  
warranty to be familiar with its coverage.  
When ordering repair parts, always give the following information:  
Retain this manual. File it with your other documents for future refer-  
ence.  
1. The model number of the appliance.  
ꢀ. The serial number of the appliance.  
3. The part number.  
4. The description of the part.  
5. The quantity required.  
PRODUCT REFERENCE INFORMATION  
Werecommendthatyourecordthefollowingimportantinformationabout  
your appliance. Please contact your Lennox Hearth Products dealer for  
anyquestionsorconcerns. ForthenumberofyournearestLennoxHearth  
Products dealer, please call 1-800-9-LENNOX.  
6. The installation date of the appliance.  
If you encounter any problems or have any questions concerning the  
installation or application of this system, please contact your dealer.  
REPLACEMENT PARTS  
LENNOX HEARTH PRODUCTS  
1110 West Taft Avenue  
Orange, CA 9ꢀ865  
See Page 16 for a complete replacement parts list. Use only parts sup-  
plied from the manufacturer.  
Your Appliance's Model Number _______________________________________  
Your Fireplace’s Serial Number ________________________________________  
The Date On Which Your Fireplace Was Installed___________________________  
The Type of Gas Your Fireplace Uses ____________________________________  
Your Dealer's Name _________________________________________________  
Fuel Type c Natural Gas c Propane Gas  
Lennox Hearth Products reserves the right to make changes at any time, without notice, in  
design, materials, specifications, prices and also to discontinue colors, styles and products.  
Consult your local distributor for fireplace code information.  
Printed in U.S.A. © ꢀ008 Lennox Hearth Products  
1110 West Taft Avenue • Orange, CA 9ꢀ865  
P/N 5060ꢀ3-05 REV. B 05/ꢀ009  
ꢀ0  
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