Lennox Hearth Indoor Fireplace Scandium LP User Manual

INSTALLATION AND OPERATION MANUAL  
TM  
Catalytic Vent-Free  
Wall-Mounted Gas Fireplace  
Models: Scandium-NG and Scandium-LP  
P/N 850,055M REV. E, 11/2008  
Installer: Leave This Manual With The Appliance.  
Consumer: Retain This Manual For Future Reference.  
A Spanish manual is available upon request. Order P/N 850,055LS.  
Este manual está disponible en espanol por solicitud. Pida P/N  
850,055LS para la versión en espanol.  
I
n the Commonwealth of Massachusetts:  
Portland  
• Installation must be performed by a licensed plumber or gas fitter  
• See Table of Contents for location of additional Commonwealth of  
Massachusetts requirements  
US  
Scandium™  
Report No. 317-S-05-5  
WARNINGS  
• Hot! Do not touch! This appliance will be hot during operation and will retain heat for a while after  
shutting off the appliance. Severe burns may result.  
• Carefully supervise children in the same room as appliance.  
• Due to high temperatures, the appliance should be located out of traffic and away from furniture or  
draperies.  
• Do not place clothing or other materials on or near this appliance.  
• Improper installation, adjustment, alteration, service or maintenance can cause injury or property damage. Refer to  
this manual. For assistance or additional information consult a qualified installer, service agency or the gas supplier.  
• Do not build a wood fire. Do not burn wood or other material in these appliances.  
• Thisisanunventedgaslogappliance. Itusesair(oxygen)fromtheroominwhichitisinstalled. Provisionsforadequate  
combustion and ventilation air must be provided. Refer to Combustion and Ventilation Air Section in this manual.  
• This appliance may be installed in an aftermarket, permanently located, manufactured (mobile) home, where  
not prohibited by local codes.  
• The appliance is only for use with the type of gas indicated on the rating plate. This appliance is not convertible  
for use with other gases.  
• Lennox™ vent-free appliances are designed for use as a supplemental heater. They are not intended for continuous  
use as a primary heat source.  
WARNING: If the information in this manual is not followed exactly, a fire or explosion may result causing property  
damage, personal injury or loss of life.  
Do not store or use gasoline or other flammable vapors or liquids in the vicinity of this or any other appliance.  
WHAT TO DO IF YOU SMELL GAS  
• Do not light any appliance.  
• Do not touch any electrical switches; do not use any phone in your building.  
• Immediately call your gas supplier from a neighbor’s phone. Follow your gas supplier's instructions.  
• If your gas supplier cannot be reached, call the fire department.  
Installation and service must be performed by a qualified installer, service agency or the gas supplier.  
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These heaters are fitted with a specially designed pilot utilizing an  
oxygen depletion sensor (ODS) which responds to the amount of  
oxygen available in the room and shuts the heater off before the  
oxygen level drops below 18%. It must not be adjusted or put out  
of operation. If replaced then manufacturers original parts must be  
used. The pilot can be relit only when fresh air is available. Refer to  
the Combustion and Ventilation Air section.  
CONGRATULATIONS ON THE PURCHASE OF YOUR NEW  
GAS APPLIANCE MANUFACTURED BY LENNOX HEARTH  
PRODUCTS.  
When you purchased your new gas fireplace, you joined the ranks of  
thousands of individuals whose answer to their home heating needs  
reflects their concern for efficiency and our environment. We extend  
our continued support to help you achieve the maximum benefit and  
enjoyment available from your new gas fireplace. It is our goal at Lennox  
Hearth Products to provide you, our valued customer, with an appliance  
that will ensure years of trouble-free warmth and pleasure.  
The appliance is designed to fit various types of situations as listed  
in the installation requirements.  
This appliance is factory set for operation on the gas type, and at the  
pressure stated on the appliance rating plate.  
Thank you for selecting a Lennox Hearth Products gas fireplace as the  
answer to your supplemental home heating needs.  
Sincerely, All of us at Lennox Hearth Products  
Readalltheseinstructionsbeforecommencinginstallation.Allinstruc-  
tions must be left in the possession of the user for safekeeping.  
TABLE OF CONTENTS  
Section Contents  
Page No.  
2
3.0 PACKAGING LIST  
1.0  
2.0  
3.0  
4.0  
5.0  
6.0  
7.0  
8.0  
9.0  
Safety And Warning Information . . . . . . . . . . . . .  
General Information. . . . . . . . . . . . . . . . . . . . . . .  
3
3
3
4
4
4
5
6
6
7
8
8
9
9
Quantity  
Description  
Packaging List. . . . . . . . . . . . . . . . . . . . . . . . . . .  
Appliance Specifications . . . . . . . . . . . . . . . . . . .  
Unpacking the Appliance . . . . . . . . . . . . . . . . . . .  
Burn-in Period. . . . . . . . . . . . . . . . . . . . . . . . . . .  
Codes, Massachusetts & New York. . . . . . . . . . .  
Combustion And Ventilation Air. . . . . . . . . . . . . .  
Site Requirements. . . . . . . . . . . . . . . . . . . . . . . .  
1
1
1
1
1
1
Firebox And Burner Assembly  
Installation And Operation Instructions  
Glass Facia Panel Assembly  
Fitting Template  
Screw And Wall Plug Pack  
Rubber Grommet  
10.0 Preparing The Appliance . . . . . . . . . . . . . . . . . . .  
11.0 Mounting The Appliance . . . . . . . . . . . . . . . . . . .  
12.0 Checking The Burner . . . . . . . . . . . . . . . . . . . . . .  
13.0 Connecting A Gas Line . . . . . . . . . . . . . . . . . . . .  
14.0 Checking The Gas Connections . . . . . . . . . . . . . .  
15.0 Gas Pressure Check. . . . . . . . . . . . . . . . . . . . . . .  
4.0 APPLIANCE SPECIFICATIONS  
Gas Type  
Natural Gas  
PropaneGas  
16.0 Spark Gap . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10  
17.0 Assembly of the Glass Facia . . . . . . . . . . . . . . . . 10  
18.0 Fitting the Glass Facia . . . . . . . . . . . . . . . . . . . . . 11  
19.0 Fitting the side panels . . . . . . . . . . . . . . . . . . . . . 11  
20.0 Briefing The Customer. . . . . . . . . . . . . . . . . . . . . 12  
21.0 Servicing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12  
22.0 Servicing The Burner. . . . . . . . . . . . . . . . . . . . . . 12  
23.0 Pilot Assembly. . . . . . . . . . . . . . . . . . . . . . . . . . . 12  
24.0 Catalysts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13  
25.0 Testing For Firebox Leakage . . . . . . . . . . . . . . . . 13  
26.0 Cleaning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13  
27.0 Lighting Instructions & Turning Off Appliance. . . 14  
28.0 Troubleshooting Guide. . . . . . . . . . . . . . . . . . . . . 15  
29.0 Replacement Parts List . . . . . . . . . . . . . . . . . . . . 16  
30.0 Positioning Of Field Assembled Parts . . . . . . . . . 17  
31.0 Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . 18  
32.0 Product Reference Information . . . . . . . . . . . . . . 20  
10.5” w.c.  
6” w.c.  
13w.c.  
11w.c.  
Gas inlet pressure  
Max.  
Min.  
Regulator Pressure Setting  
Max Energy Input  
5” w.c.  
10w.c.  
11,950 BTU/hour  
6,8ꢀ0 BTU/hour  
560 BTU/hour  
10,ꢀ35BTU/hour  
6,8ꢀ0BTU/hour  
560BTU/hour  
Min Energy Input  
Pilot Energy Input  
ꢀ.4” w.c.  
0.8” w.c.  
5.5w.c.  
ꢀ.4w.c.  
Burner Pressure  
(Manifold)  
High  
Low  
Main burner flow restrictor  
(burner orifice)  
ꢀ.0 mm (0.079”)  
1.45mm(0.057”)  
Oxypilot  
SIT/Bray 908ꢀ  
3/8” NPT at regulator  
Piezo spark  
SIT/Bray9ꢀ84  
3/8” NPTatregulator  
Piezospark  
Gas Inlet Connection  
Ignition  
Spark Gap  
1/8” - 3/16”  
1/8-3/16”  
Please see Data Plate affixed to appliance for current data. This applianceisforuse  
only with the gas type, and at the pressure stated on the appliance DataPlate.  
ꢀ.0 GENERAL INFORMATION  
Table1  
This appliance is a high efficiency, unvented, flame effect gas heater.  
It provides radiant and convected warmth both efficiently and safely  
utilizing the latest type catalytic convertor burner technology. The  
appliance does not require a flue system of any type as the catalytic  
converter cleans the flue products to provide a complete combustion  
system, which is intrinsically safe.  
3
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Massachusetts Requirements  
5.0 UNPACKING THE APPLIANCE  
These fireplaces are approved for installation in the US state of Massa-  
chusetts if the following additional requirements are met:  
Remove the straps and the top lid of the outer packaging, remove any  
instructions or fixing kits. Read ALL these instructions before continuing  
to unpack or install this appliance.  
• Unvented Room Heaters shall be installed in accordance with 527  
CMR 30.00 and 248 CMR 3.00 through 7.00:  
Lift off the remaining packaging components.  
• Installation and repair must be done by a plumber or gas fitter licensed  
in the Commonwealth of Massachusetts  
Check that the components supplied with the packaging list on Page  
3. Please dispose of all the packaging materials at your local recycling  
center.  
• The flexible gas line connector used shall not exceed 36 inches (92  
centimeters) in length.  
• The individual manual shut-off must be a T-handle type valve.  
• Vent-Free appliances may NOT be installed in bedrooms or bath-  
rooms.  
6.0 BURN-IN PERIOD  
• A working smoke detector must be installed in the area where vent-  
free appliances are installed.  
On initial light up of a new appliance, the ‘newness’ will burn off within  
the first few hours of operation. During this period some smoke may be  
emitted from outlet grill, this should be no cause for concern. Accord-  
ingly, the room should be well ventilated with all windows and doors  
open during this period.  
Seller of unvented propane or natural gas-fired supplemental room  
heaters shall provide to each purchaser a copy of 527 CMR 30 upon  
sale of the unit.  
Depending on your use, the burn-in period may take a few hours or a few  
days. Also if you have a sensitive sense of smell you may notice slight  
odors during operating after the burn-in period is over.  
New York:  
KEEPYOURHOUSEWELLVENTILATEDDURINGTHEBURN-INPERIOD.  
THE ODOR AND HAZE EMITTED DURING THE BURN-IN PERIOD CAN BE  
QUITE NOTICEABLE AND MAY SET OFF A SMOKE DETECTOR. MAKE  
SURE SMOKE DETECTORS ARE NOT TOO CLOSE TO THE FIREBOX  
(CHECK WITH YOUR LOCAL CODE FOR ALLOWABLE DISTANCES).  
These fireplaces are approved for installation in the US state of New York,  
but not in New York City.  
7.0 CODES  
Adhere to all local codes or in their absence the latest edition of The  
National Fuel Gas Code ANSI Z223.1 / NFPA 54 - latest edition which can  
be obtained from The American National Standards Institute, Inc. (1430  
Broadway, New York, NY, 10018) or National Fire Protection Association,  
Inc. (Batterymarch Park, Quincy, MA, 02269).  
Seller of unvented propane or natural gas fired supplemental room  
heaters in the Commonwealth of Massachusetts shall provide to each  
purchaser a copy of 527 CMR 30 upon sale of the unit.  
This Lennox Hearth Products Unvented Gas Room Heater is certified by  
OMNI-Test Laboratories, Inc to ANSI Z21.11.2 standard.  
4
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Example:  
Vent-free heater #1  
8.0 COMBUSTION AND VENTILATION AIR  
9,000 BTU/Hr  
23,000 BTU/Hr  
35,000 BTU/Hr  
Vent-free heater #2  
Gas appliance #1  
(water heater)  
This heater shall not be installed in a confined space or unusually tight  
constructionunlessprovisionsareprovidedforadequatecombustionand  
ventilation air. The heater may be located in unusually tight construction  
provided the space is unconfined, or if confined, is provided with two  
permanent openings communicating directly with an additional room(s)  
of sufficient volume so that the combined volume of all connected spaces  
meets the criteria for an unconfined space, (National Fuel Gas Code  
NFPA 54 / ANSI Z223.1 - latest edition, Section on Air for Combustion  
and Ventilation. Generally 50 ft3 per 1,000 BTU input of all operating  
appliances in the space.  
Total =  
67,000 BTU/Hr  
* Do not include direct-vent gas appliances. Direct-vent is sealed com-  
bustion and draws combustion air from the outdoors.  
4. Compare the maximum BTU/Hr the space can support with the actual  
amount of BTU/Hr used.  
_______ BTU/Hr (max. the space can support)  
_______ BTU/Hr (actual amount of BTU/Hr used)  
The National Fuel Gas Code, ANSI Z223.1/NFPA 54, defines a confined  
space as a space whose volume is less than 50 ft3 per 1,000 BTU/Hr  
(4.8 m3 per kW) of the aggregate input rating of all appliances installed  
in that space and an unconfined space as a space whose volume is not  
less than 50 ft3 per 1,000 BTU/Hr (4.8 m3 per kW) of the aggregate input  
rating of all appliances installed in that space.  
Example:  
61,440  
67,000  
BTU/Hr (max. the space can support)  
BTU/Hr (actual amount of BTU/Hr used)  
The space in the previous example is a confined space because the  
actual BTU/Hr used is more than the maximum BTU/Hr the space can  
support. You must provide additional fresh air.  
Rooms communicating directly with the space in which the appliances  
are installed, through openings not furnished with doors, are considered  
a part of the unconfined space.  
Your options are:  
a. Rework equations adding the space of adjoining room(s). If the extra  
volume provides an unconfined space, then remove door or add  
ventilation grills between rooms. Refer to National Fuel Gas Code,  
ANSI Z223.1/NFPA 54-latest edition, Section "Air for Combustion and  
Ventilation".  
Unusually tight construction is defined as construction where:  
a. Wall and ceilings exposed to the outside atmosphere have a continu-  
ous water vapor retarder with a rating of one perm (6 X 10-11 kg per  
pa-sec-m2) or less with openings gasketed or sealed;  
b. Weather stripping has been added on operable windows and doors;  
and  
b. Vent room directly to the outdoors. Refer to National Fuel Gas Code,  
ANSI Z223.1/NFPA 54-latest edition, Section "Air for Combustion and  
Ventilation".  
c. Install a lower BTU/Hr heater to make the area an unconfined space.  
c. Caulkingorsealantsareappliedtoareassuchasjointsaroundwindow  
and door frames, between sole plates and floors, between wall ceiling  
joints, between wall panels, at penetrations for plumbing, electrical,  
and gas lines, and at other openings.  
If the actual BTU/Hr used is less than the maximum BTU/Hr the space  
can support, then the space is an unconfined space. You will need no  
additional fresh air ventilation for an unconfined space.  
Use the following equations to determine if you have a confined or  
unconfined space.  
1. Determine the volume of space — ft3.  
WARNING  
Length x Width x Height = _____ ft3  
If the area in which the heater may be operated is  
smallerthanthatdefinedasanunconfinedspaceor  
if the building is of unusually tight construction,  
provideadequatecombustionandventilationairby  
one of the methods described in the national fuel  
gascode,ANSIZꢀꢀ3.1/NFPA54,AirforCombustion  
and Ventilation Or applicable local codes.  
(Include adjoining rooms with doorless passageways or ventilation  
grills between rooms).  
Example: 24' (L) x 16' (W) x 8' (H) = 3072 ft3  
ꢀ. Dividethevolumeofspaceby50ft3 todeterminethemaximumBTU/Hr  
the space can support.  
______ (volume of space – ft3)/ 50 ft3 =  
(Maximum BTU/Hr the space can support)  
Example: 3072 ft3 / 50 ft3 = 61.44  
or 61,440 BTU/Hr the space can support.  
3. Add the BTU/Hr of all the fuel burning appliances in the space.  
Vent-Free heater  
Gas appliance #1*  
Gas appliance #2 +  
Gas appliance #3 +  
Total =  
_______ BTU/Hr  
_______ BTU/Hr  
_______ BTU/Hr  
_______ BTU/Hr  
_______ BTU/Hr  
5
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The minimum clearance to the ceiling above the appliance is 32” mea-  
sured from the top of the appliance glass panel.  
9.0 SITE REQUIREMENTS  
Combustible materials should not be positioned directly in front of the  
appliance within a distance of 40”.  
This appliance is designed to be wall-hung. Do not recess any part of  
the appliance into the wall.  
Under no circumstances should any electrical equipment e.g. plasma  
screen TV sets etc. be positioned on the wall above the appliance. The  
appliance is designed to be wall mounted alone and not in conjunction  
with any type of combustible fire surround.  
This appliance may be installed in any room in a home except bedrooms  
or bathrooms - or areas where large amounts of steam are likely to be  
generated.  
It should be noted that heaters create warm air currents. These currents  
move heat to wall surfaces next to the heater. Installing the heater next  
to vinyl or cloth wall coverings or operating the heater where impuri-  
ties in the air (such as tobacco smoke or candle smoke) exist, may  
discolor walls.  
No combustible shelves should be positioned on the wall above the  
appliance.  
It should be established that any mirrors or picture frames etc. to  
be positioned on the wall above the appliance are able to withstand  
prolonged exposure to moderate heat and moisture before proceeding  
with their installation.  
Installation in living rooms is common, however other rooms such as  
kitchens, dining rooms and hallways are permitted, providing a suitable  
gas supply is available, and rooms sizing and ventilation requirements  
are strictly adhered to (see Section 8.0).  
The wall must be structurally sound and constructed from a material  
capable of withstanding moderate heat. Finished plaster, conventional  
wall paper and dry-lined plasterboard are examples of suitable materi-  
als. Materials such as flock, blown vinyl and embossed paper which are  
sensitive to even small amounts of heat should be avoided as scorching  
and or discoloration may occur over time.  
Theapplianceisdesignedtobeversatile,andassuchwilloperatecorrectly  
when exposed to normal gentle drafts experienced within the home. It  
is not recommended, however that the appliance be installed in areas  
where it is likely to be exposed to persistent strong drafts, that may be  
generated by outside doors or windows, air vents etc. It is recommended  
that the appliance should not be installed within 20” of any air vent.  
If the appliance is to be mounted on a dry-lined wall or a timber framed  
construction wall then the integrity and ability of the wall to carry the  
weight of the appliance must be confirmed. It is important in these  
circumstances that any vapor control barrier is not damaged, and that  
any structural members of the house frame are not damaged.  
CAUTION  
The back of the appliance may be installed directly  
onto a combustible wall or non-combustible wall,  
providing the area behind the appliance is flat and  
does not interfere with the various vent holes in the  
back panel of the appliance.  
The appliance may be positioned as close to a solid floor (i.e. stone,  
wooden laminate etc.) as the particular design of fire frame permits,  
however it is not permitted to install the appliance within 4” of carpet,  
rugs or fabric materials of any kind. This dimension is measured verti-  
cally to the bottom of the appliance frame.  
10.0 PREPARING THE APPLIANCE  
Follow the steps below:  
CLEARANCES TO NON-COMBUSTIBLES  
Non-combustible surfaces are defined as brick, metal, marble, concrete  
etc. and also a number of man-made materials impervious to flame. If in  
doubt refer to the material manufacturer for further information before  
proceeding with installation.  
Gas connection: The heater gas inlet connection is 3/8” NPT at the  
regulator, located below the burner, in the center of the heater.  
Clearances to the sides of the appliance are 4”. Clearance to the front  
of the appliance is 20”.  
There are four possible entry points for the gas supply pipe-work to  
enter the appliance firebox. These entry points are ‘knock out’ type holes  
(shown in Figure 1).  
Theappliancemaybeinstalledwithorwithoutanon-combustiblehearth.  
If a hearth is fitted, the size and design may be as desired.  
A non-combustible shelf of any depth may be positioned above the  
appliance provided it is no closer than 16” from the top of the appli-  
ance glass panel and the wall above the appliance is non-combustible.  
CLEARANCES TO COMBUSTIBLE MATERIALS  
Combustible materials are defined as wood, fabrics, or other materials  
likely to combust if exposed to flame. Generally, any material, which is  
likely to discolor, melt or misshape when exposed to moderate heat,  
should be considered as a combustible material or surface.  
Clearance to the sides of the appliance are 4” but curtains, drapes and  
other fabrics are not permitted within a distance of 20” of the appliance  
sides. No such materials are permitted directly above the appliance  
regardless of distance.  
Figure 1 - Gas Supply Entry Points  
NOTE: DIAGRAMS & ILLUSTRATIONS ARE NOT TO SCALE  
6
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Non-concealed gas connections may be made using the entry points  
on the base of the firebox. A concealed gas connection may be made  
using the knockout hole in the center back of the firebox. Select the most  
appropriate entry point and knock out the relevant hole.  
WARNING  
The wall where the appliance is to be installed must  
be capable of long-term support of the total load of  
the appliance. Measures should also be taken to  
ensure sufficient strength to withstand the force of  
earthquakes, vibration and other external forces.  
Ifaconcealedgasconnectionistobemade,thesupplypipeshouldalways  
be sleeved through walls and floors using the shortest possible route.  
For concealed supply pipe routing, pipes must (where possible) be ver-  
ticalandprovidingthereissufficientwallthicknessavailable, theyshould  
be placed in pipe chases. Horizontal pipe runs should be avoided where  
possible. Prior to chasing a solid wall, an inspection should be made  
to note the proximity of any cables/sockets outlets which may already  
be buried. Pipes must be secured using suitable clips and protected  
againstcorrosion.Ideallyfactorynishedprotectedpipe-workandttings  
should be used. Joints should be kept to a minimum and compression  
fittings must not be used. The pipe-work installation must be tested for  
soundness before any protection is applied and/or the pipe-work and  
fittings are buried.  
Incorrect installation can cause the appliance to fall from the wall and  
cause injury. Do not block the ventilation holes of the appliance. The  
wall onto which the appliance is installed must be flat. Install only on a  
vertical surface. Avoid sloped surfaces. Installation onto anything other  
than a vertical wall may result in fire, damage or injury.  
A full size fitting template is supplied to assist with wall mounting.  
Mark the positions shown as “Fixing Points” on the wall. If the appli-  
ance is to be mounted on the inner leaf of a conventional cavity wall,  
or a solid wall, drill four holes using a 5/16" masonry bit, to a depth of  
1-11/16". Insert the wall plugs provided.  
11.0 MOUNTING THE APPLIANCE  
After having selected the final mounting position of the appliance, taking  
intoaccountthesiterequirementsasspecifiedinSection8oftheseinstruc-  
tions, the integrity of the wall, and the feasibility of the proposed supply  
pipe routing, the firebox of appliance may be secured to the wall.  
If the appliance is to be mounted on a dry lined wall or a timber framed  
construction wall then special cavity screw fixings will be required which  
are not supplied with this product. These should be constructed from  
metal and not plastic.  
To ensure customer safety, be sure to design the installation so that the  
strength of both the wall and any wall fixings used are sufficient. Lennox  
HearthProductsassumesnoresponsibilityforinjuriesanddamagesthat  
may occur due to improper installation or handling.  
If a concealed gas connection is to be made ensure the gas supply pipe  
is in it’s final position and can enter the appliance in the correct position  
when the appliance is hung on the wall.  
The appliance should not be installed until all dry wall sanding and wall  
painting has been completed.  
POSITION SPIRIT LEVEL ALONG THIS EDGE TO LEVEL TEMPLATE BEFORE MARKING OUT WALL  
COLOQUE EL NIVEL SOBRE ESTE BORDE PARA NIVELAR LA PLANTILLA ANTES DE MARCAR LA PARED  
16(406mm)  
FIXING POINTS  
PIERCE TEMPLATE TO MARK HOLE POSITION ON WALL X 4  
PUNTOS DE SUJECION  
PERFORE LA PLANTILLA PARA MARCAR LA POSICION DE LOS 4 TALADROS EN LA PARED  
Scandium  
WALL MOUNTED VENT FREE FITTING TEMPLATE  
PLANTILLA PARA LA INSTALACION DE CHIMENEAS DE PARED SIN SALIDA DE HUMOS  
WARNING  
CLEARANCES FROM COMBUSTIBLE MATERIALS  
The following clearances must be maintained at all times.  
IMPORTANT  
THIS APPLIANCE IS TO BE WALL HUNG ONLY.  
DO NOT RECESS OR INSET ANY PART OF THE APPLIANCE.  
THIS TEMPLATE IS FOR THE MARKING OF FIXING POINTS ONLY.  
DO NOT INSTALL THE APPLIANCE WITH THIS TEMPLATE IN PLACE.  
IMPORTANTE  
Failure to do so may result in the risk of fire.  
a
For full information refer to the instruction manual  
provided with the heater.  
ESTE APARATO UNICAMENTE DEBE SER COLGADO EN UNA PARED.  
NO EMPOTRE NINGUN ELEMENTO DE ESTE APARATO.  
ESTA PLANTILLA SIRVE UNICAMENTE PARA MARCAR LOS PUNTOS DE FIJACION.  
RETIRE LA PLANTILLA ANTES DE COLOCAR LE APARATO.  
Clearance to combustible ceiling  
32measured from top of appliance  
glass panel  
Clearance in  
Clearance to  
front of  
heater 20”  
combustible  
sidewalls 4”  
(both sides)  
Note Zero clearance from bottom of heater frame  
:
required for hard combustible floors. Minimum 4”  
clearance required to rugs or any fabric floor  
coverings. REFER TO INSTRUCTION MANUAL  
IMPORTANT  
:
Fabrics, curtains and drapes are not  
permited above the heater at any distance and within  
20of the heater sides. No combustible shelves of any  
size are permitted above the heater.  
F860041/A  
ADVERTENCIA  
ESPACIO LIBRE HASTA MATERIALES COMBUSTIBLES  
Deben mantenerse en todo momento los siguientes espacios  
libres. El no hacerlo puede causar un riesgo de incendio.  
Consulte el manual de instrucciones suministrado con este  
aparato para obtener información completa.  
FIXING POINTS  
PUNTOS DE SUJECION  
El espacio de 32hasta un techo  
combustible se mide desde el borde  
superior del panel de vidrio del aparato  
Espacio libre  
Espacio hasta  
delante del  
CONCEALED  
paredeslaterales  
calentador 20”  
combustibles  
4(ambos lados)  
GAS INLET  
Nota: No se requiere espacio libre desde el borde inferior del  
marco del calentador en caso de pisos combustibles duros.  
Se requiere un espacio mínimo de 4entre el calentador  
cualquier alfombra, moqueta revestimiento de suelo de  
tela. CONSULTE EL MANUAL DE INSTRUCCIONES.  
y
o
ENTRADA DE  
GAS OCULTA  
IMPORTANTE: No se permite la colocación de telas, cortinas  
similares por encima del calentador cualquier distancia, ni  
y
a
a
una distancia de 20de los laterales del calentador. No se  
permiten estantes combustibles de cualquier tamaño por  
encima del calentador.  
F860041/A  
DO 005855/0  
-
ISSUE  
A
Figure 2 - Wall Fixing Template  
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11.0 MOUNTING THE APPLIANCE - continued  
IMPORTANT  
Hold heater regulator with a wrench to prevent  
movement when connecting to inlet piping.  
Insert the wall mounting screws into the top wall plugs, taking  
care to leave the screws protruding approximately 3/8” from the  
wall. Now hang the appliance onto these screws through the two  
keyhole shaped holes in the back panel of the appliance.  
A qualified gas appliance installer must connect the gas room  
heater to the gas supply. Consult all local codes.  
Insert the lower mounting screws into the lower wall plugs  
through the corresponding depressed holes in the lower part of  
the back panel. Do not tighten fully.  
The installer must provide an ANSI approved manual shut off  
valve, flex connector and 3/8" NPT fitting.  
Before tightening the wall mounting screws fully, at this stage  
it is recommended to check the horizontal alignment of the  
appliance with a bubble level, as small adjustments can still be  
made if necessary. When this has been checked, tighten all four  
fixing screws fully.  
Route gas line using techniques and materials prescribed by  
local and/or national codes. Only use pipe of 1/2" or greater size  
to allow full gas volume to the gas fireplace. Undue pressure  
loss will occur if the pipe is too small.  
An external regulator must be used on all propane (L.P.G.)  
heaters, in addition to the regulator fitted to the heater, to reduce  
the supply tank pressure to 13" w.c. (maximum).  
To access the upper fixing screws insert a screwdriver through  
the holes in the deflector plates above the catalyst as shown in  
Figure 3.  
Manual  
Shut-Off  
Valve  
Regulator  
Union  
Fireplace or  
Firebox Wall  
Wall  
Shut-Off  
Key  
Fireplace or  
Firebox Wall  
Figure 3  
Sediment  
Trap  
3"  
Down  
1ꢀ.0 CHECKING THE BURNER  
Figure 4  
There are no imitation fuel bed components, such as logs or  
rocks, to install. The appliance features a ribbon burner which is  
designed to produce a continuous band of flame over its length.  
The burner should be visually inspected to ensure it is free from  
any foreign matter. If it is necessary to clean or dust off the  
burner then the glass door should be removed by removal of  
the four retaining screws. Re-fit the glass door after cleaning or  
inspection, ensuring a good seal.  
An ANSI approved manual shut-off valve and union must be  
installed upstream of the heater within the fireplace cavity  
when rigid pipe is used. Ensure that a sediment trap is installed  
upstream of the heater (Figure 4) within the structure’s piping  
system to prevent moisture and contaminants from passing  
through the pipe to the heater controls and burner. Failure to do  
so could prevent the heater from operating reliably.  
The heater gas inlet connection is 3/8” NPT at the regulator,  
located below the burner, in the right hand side of the heater.  
When tightening up the joint to the regulator hold the regulator  
securely with a wrench to prevent the regulator from moving.  
13.0 CONNECTING A GAS LINE  
WARNING  
Connecting directly to a unregulated propane tank  
may cause an explosion.  
8
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14.0 CHECKING THE GAS CONNECTIONS  
WARNING  
Never use an open flame to check for leaks.  
Gas Valve Cover  
Turn on gas supply and test for gas leaks using a gas leak test solution  
(also referred to as bubble leak solution).  
NOTE: using a soapy water solution (50% dish soap, 50% water) is  
an effective leak test solution, but it is not recommended, because the  
soap residue that is left on the pipes/fittings can result in corrosion  
over time.  
Figure 6 - Remove Gas Valve Cover  
A. Light the appliance (refer to the lighting instructions label in the con-  
trol compartment or on Page 14).  
The pressure test points are located as shown in Figure 7. An alternative  
burner (manifold test point is located below the left hand side of the  
burner as shown in Figure 8).  
B. Brush all joints and connections with the gas leak test solution to  
check for leaks. If bubbles are formed, or gas odor is detected, turn  
the gas control knob (off/pilot/on) to the “OFF” position. Either tighten  
or refasten the leaking connection, then retest as described above.  
C. When the gas lines are tested and leak free, be sure to rinse off the  
leak testing solution.  
The pressure regulator on manual models is preset and locked to avoid  
tampering. If the pressure is not as specified in Table 1 on Page 3,  
replace the burner assembly (see Page 16 for ordering information).  
D. Observe the individual tongues of flame on the burner. Make sure all  
ports are open and producing flame evenly across the burner. If any  
ports are blocked, or partially blocked, clean out the ports.  
Replace the test point screws after pressure measurement ensuring no  
gas leaks. All instructions must be left in the possession of the user for  
safekeeping.  
15.0 GAS PRESSURE CHECK  
The heater regulator controls the burner pressure which should  
be checked at the pressure test points located on the control  
valve itself (shown in Figure 7) for burner (manifold) and  
regulator (inlet) setting pressures.  
The pressure should be checked with the gas heater burning and the  
control set to high flame.  
The pressure test points are located on the gas valve. To access the  
valve and the test points, firstly remove the control knob spindle from  
the valve spindle by removing the retaining clip shown in Figure 5.  
Retaining clip  
Regulator (Inlet)  
Pressure Setting  
Burner (Manifold) Pressure  
Figure 7 - Manifold and Inlet Pressure Taps  
Alternate manifold test point  
Figure 5 - Remove Retaining Clip  
Withdraw the control knob and spindle from the heater, remove the  
gas valve cover plate by removing the four retaining screws indicated  
in Figure 6.  
Figure 8 - Alternate Test Point  
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16.0 SPARK GAP  
Grill fixing holes  
Side Piece  
The gap between the spark electrode and the pilot should be 1/8” to  
3/16” to produce a good spark. There should be no need to adjust this  
(DO NOT ATTEMPT TO ADJUST THE GAP). If under any circumstances  
the piezo electric spark fails, the pilot cannot be lit manually.  
Adjustment to the  
1/8" to 3/16" Spark Gap  
pilot is Not allowed  
Figure 11 - Slide on Side Pieces  
3. Ensure the sides are neatly aligned with the glass and secure the sides  
using two M6 screws for each side as shown in Figure 12. Do not  
overtighten the screws.  
Figure 9 - Proper Spark Gap  
Finger-tighten all screws until side  
and top frame pieces are in place  
and aligned. At that point, tighten in  
1/4 turn increments until frame  
pieces are secure. DO NOT  
OVER-TIGHTEN.  
17.0 ASSEMBLY OF THE GLASS FACIA  
1. Remove the glass panel from all packaging and lay face down on a soft  
surface. Identify the top and bottom of the glass facia by observing  
the orientation of the keyhole shaped slots in the facia fixing brackets  
as shown in Figure 10.  
TOP  
Figure 12 - Secure Side Pieces  
IMPORTANT NOTES:  
• The screws that are used to attach the brackets to the facia as seen  
in Figures 12 and 14 below MUST NOT be over-tightened. Over-  
tightening of the mounting screws may cause the glass facia to  
slip from its brackets. The screws should be finger-tightened until  
all side and top frame pieces are assembled and aligned. At that  
point, tighten the screws in 1/4 turn increments until frame pieces  
are firmly positioned and do not move.  
Figure 10 - Key Hole Slots on Glass Facia  
• If you find that your glass facia is experiencing slippage because of  
this over-tightening of the screws, you can use normal RTV sealant  
to secure the glass facia to its bracket. Remove the facia from the  
fireplace, apply the sealant to the area where the slippage is oc-  
curring, and allow the facia to dry face down until the sealant has  
dried according to the directions on the sealant packaging.  
2. Slide on the side pieces ensuring that the grill fixing holes (shown) are  
aligned towards the top of the glass facia (as shown in Figure 11).  
4. Position the grill within the two side pieces ensuring a proper fit.  
10  
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19.0 FITTING THE SIDE PANELS  
Remove the two side panel assemblies from the protective packaging  
and fit onto the sides of the firebox as shown. Insert the M6 retain-  
ing screws in the sides of the firebox and ensure they are unscrewed  
approximately 1/8” so the keyhole shaped holes may engage, and the  
sides can be hooked on.  
TOP  
Figure 13  
5. Secure the grill in position using two M6 screws and two no. 8 self  
tapping screws as shown in Figure 14.  
Note:Frontframe/facia  
not shown for clarity.  
Figure 14 - Secure Grill In Position  
Figure 16  
18.0 FITTING THE GLASS FACIA  
The glass facia panel is supported by four M6 screws which protrude  
from the front of the outer casing. Insert the M6 retaining screws and  
ensure they are unscrewed approximately 1/8” so the keyhole shaped  
holes may engage, and the facia can be hooked on. Ensuring that the  
corresponding keyhole shaped holes engage the screwheads fully. Refer  
to Figure 15.  
Insert  
a
screwdriver  
through the holes in the  
right hand side panel to  
access the two M6 fixing  
screws (designated ‘a’ in  
Figure 17) and tighten  
fully. Next insert two no.8  
self-tapping screws (des-  
ignated ‘b’ in Figure 17)  
through the side panel  
support bracket, and the  
corresponding holes in the  
side of the firebox. Tighten  
fully. Repeat for the left  
hand side panel, which is  
secured by tightening the  
M6 ‘a’ screws only. The  
right-handsidepanelhasa  
hinged flap to allow access  
to the control knob.  
‘a’  
‘a’  
‘b’  
‘b’  
Figure 17  
Figure 15  
11  
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ꢀ0.0 BRIEFING THE CUSTOMER  
ꢀꢀ.0 SERVICING THE BURNER  
WARNING  
WARNING  
Do not add logs or ornaments such as pine cones,  
vermiculite or rock wool. Using these added items  
can cause sooting.  
Any change to this heater or its controls can be  
dangerous.  
All instructions must be left in the possession of the user for safekeep-  
ing. If at all possible, show the customer how to light and control the  
appliance and how to remove and replace the glass facia.  
WARNING  
Youmustkeepcontrolareas,burnersandcirculatingair  
passageways of appliance clean. Failure to keep the  
primary air opening(s) of the burner clear may result  
in sooting and property damage. Inspect these areas of  
appliance before each use. Have appliance inspected  
yearly by a qualified service person. Appliance may  
need more frequent cleaning due to excessive lint form  
carpeting, bedding material, etc.  
After commissioning the appliance, the customer should be instructed  
on the safe use of the appliance and the need for regular servicing. Fre-  
quency of service depends on usage, but MUST be carried out at least  
once annually. Advise that cleaning of the appliance may be achieved  
when the appliance is cold using a damp cloth and mild detergent on  
most surfaces.  
Advise that the appliance will emit a "newness" smell for a time after  
initial commissioning and that extra ventilation may be needed during  
this time.  
Advise the user to never place any objects on top of the appliance or  
obstruction this area in any way.  
First, remove the front Glass facia as described in Section 18.0 only in  
reverse, remove the valve cover (4 screws) and disconnect the gas con-  
nection inside appliance. The gas connections to the gas valve can now  
be released. Undo the four screws retaining the burner brackets to the  
base and rear of the firebox. The burner may now be removed.  
A periodic visual check of the pilot flame and the burner flame should  
be carried out.  
ꢀ1.0 SERVICING  
Remove the pilot and main burner pipes and blow through to dislodge  
any debris. Now remove the in line restrictor and blow through to make  
sure it is entirely clear.  
WARNING  
Unclip the pilot lint gauze and clean with a soft brush. Clean the exterior  
of the pilot assembly with a soft brush and blow through the flame ports  
on the pilot head. Check the aeration holes are free from lint or dirt. The  
pilotassemblycanberemovedifrequiredbydisconnectingtheelectrode  
HT lead, gas pipe, thermocouple lead and unscrewing the mounting  
screws and lifting away. The pilot assembly is a non-serviceable item  
and should not be taken apart. Aeration holes must be clear internally  
for proper operation. NEVER MODIFY OR BEND THE THERMOCOUPLE  
TO MAKE THE PILOT STAY LIT. Modifications are dangerous and can  
have serious unseen effects on safety. If the pilot will not stay lit there  
is a problem with dirt, the gas supply to it, or the thermocouple needs  
replacement.  
Turn off the appliance and allow to cool before cleaning.  
Verify proper operation after servicing.  
Turn off the fireplace at the gas supply. Ensure that the fireplace is fully  
cold before attempting service. A suggested procedure for servicing  
is detailed as follows;  
1. Lay out the dustsheet and tools.  
2. Remove the front glass facia as described in section 17.0, only in  
reverse.  
3. Remove the glass door assembly (5 screws) and clean carefully.  
Remove the valve cover plate (4 screws).  
4. Inspect the burner and the catalysts and clean if necessary with a  
soft brush.  
The gas valve is a non-serviceable item. If this needs replacement,  
remove the cover plate then the securing screw holding the valve bracket  
in place, remove all pipe unions, and the complete valve. Replacement  
must be original manufacturers parts.  
5. Disconnect the gas supply. IMPORTANT NOTE: This must be  
done by a licensed plumber or gas fitter and must conform to  
the requirements of the National Fuel Gas Code NFPA 54 / ANSI  
Z223.1 - latest edition.  
Re-assemble in the reverse of removal. Ensure setting pressures are as  
stated in Table 1 on Page 3.  
6. Undo the four screws retaining the burner support brackets to the  
base and rear of the firebox.  
7. Remove the burner unit, strip off the burner pipes and clean  
thoroughly.  
8. Clean the in-line restrictor, pilot assembly and the burner tube. Do  
not attempt to remove the pilot injector as this can cause damage.  
9. Re-assemble components.  
10.Re-connect the gas supply. Turn on the gas supply and perform a  
gas leak test using gas leak test solution. Check pilot and burner  
for good ignition.  
11. Refit the valve cover and retaining screws.  
12. Refit the glass door assembly.  
13. Refit the facia as described in section 16.0.  
14. Check the purpose provided ventilation is unobstructed.  
15. Light the appliance and test setting pressures.  
16. Check safe operation of the appliance.  
ꢀ3.0 PILOT ASSEMBLY  
WARNING  
No adjustments are to be made to the ODS pilot  
system.Tamperingwiththissystemcanbeextremely  
hazardous.  
Remove the glass facia, glass panel and burner unit (as per servicing  
section), lint arrestor and pilot assembly by using a screwdriver to  
remove the retaining screws.  
For specific servicing instructions, see relevant sections.  
1ꢀ  
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Clean the pilot assembly with a soft brush and blow through. Check the  
aeration holes are free of any dirt or lint. Clean thoroughly internally,  
the connection can be removed from the base of the pilot assembly  
using two wrenches to make cleaning easier. Do not damage or try to  
dismantle the pilot injector. The unit is factory set and the only check  
necessary is to ensure the spark gap is correct. See specifications for  
gas setting.  
Turn on the fireplace as per the operating instructions, and run at  
maximum setting for 15 minutes. Position gas sample probe directly  
over a catalyst via the outlet grill, on top of the appliance. Record the  
carbon dioxide (CO) concentration and then the carbon monoxide (CO)  
concentration as displayed by the analyzer - also noting the units in  
which the values are expressed. Most analyzers display carbon dioxide  
(CO) concentrations in percentage (%) terms and carbon monoxide  
concentration in parts per million (ppm) terms.  
NEVER MODIFY OR BEND THE THERMOCOUPLE TO MAKE THE PILOT  
STAY LIT. If the pilot will not stay lit there is a problem with dirt, the  
gas supply, or the thermocouple needs replacement. Modifications are  
dangerous and can have a serious unseen effect on safety and therefore  
MUST not be done. Replacements must be original manufacturers parts.  
Re-assemble in the reverse of removal. Ensure setting pressures are as  
stated in Table 1 on Page 3.  
In order to calculate the combustion ratio for the appliance (CO/CO)  
it is first necessary to express both gas concentrations in terms of per-  
centage. To convert from parts per million (ppm) to a percentage (%)  
divide the ppm figure by 10,000. Examples : 35ppm = 0.0035%, 15ppm  
= 0.0015%, 5ppm = 0.0005%.  
Now divide the concentration of carbon monoxide (CO) expressed in  
percent by the concentration of carbon dioxide (CO) to obtain the  
appliance combustion ratio.  
ꢀ4.0 CATALYSTS  
CO (%)  
CO(%) = ratio  
WARNING  
The combustion ratio of the gasses emitted by the catalytic convertor  
should not exceed 0.0015. If replacing, firstly, remove the glass facia  
as described in section 16.0. The catalysts are located on the top of the  
internal firebox and can be removed be unscrewing the retaining nuts  
securingtheclampingplate. Removethecatalystsandsealsanddiscard.  
Refit a new catalysts and seals in reverse order, ensure the catalysts  
and door have good seals.  
Donotblockthecatalystsortheapplianceoutletgrill.  
Blockage may cause high carbon monoxide levels  
and/or breakage of the glass facia panel.  
WARNING  
Do not operate the appliance with the catalyst units  
removed.  
ꢀ5.0 TESTING FOR FIREBOX LEAKAGE  
Appliancesthatareseveralyearsoldorhavebeenextensivelydismantled  
should be checked for soundness. It is important that all the products  
of combustion pass through the catalytic converters at the top of the  
firebox before leaving the appliance.  
DO NOT BLOCK  
THESE AREAS  
The firebox is heated by lighting for a few minutes to provide a flow  
through the firebox. The burner is then shut off and a smoke pellet or  
match introduced at the base of the fire underneath the burner tray. Large  
quantities of smoke will emerge from the top of the appliance, but none  
should emerge from the joints or gasket faces, especially around the  
door. It is important to note that the appliance can never be expected  
to be 100% smoke tight and small quantities of smoke may be seen in  
corners of joints and gasket faces etc without affecting safety when the  
appliance is in operation.  
ꢀ6.0 CLEANING  
Figure 18 - Catalysts and Outlet Grill  
WARNING  
Turn off the unvented gas room heater and allow to  
cool before cleaning.  
It is recommended that the catalysts are inspected for signs of damage  
and dirt during routine servicing procedures. The expected life of the  
catalysts is in excess of 11,000 hours (10 years of normal use). After  
this time the catalyst should be replaced.  
If there are any deposits of dirt or soot on the catalysts they should be  
cleaned with a soft brush and a vacuum cleaner. If removed for cleaning  
ensure the seals are in good condition before replacing the catalyst. New  
seals will usually be required.  
GLASS PANEL -This can be cleaned with a suitable glass cleaner. The  
following solutions are approved for use to clean glass.  
• Non-ammonia based household cleaner  
• 50% -50% mix of white vinegar and water  
• Gas fireplace/stove glass cleaner  
The performance of the catalyst may be checked using a combustion  
gas analyzer as follows.  
PAINTED AREAS - These can be cleaned using a dry cloth.  
FINISHEDMETALAREAS-Thesecaneitherbecleanedusingaproprietary  
metal cleaner or baby oil. Test on a small hidden part before cleaning.  
Always clean in the direction of the grain.  
Important: The temperature of the gases emitted by the catalytic  
converters reach very high temperatures (up to 700° F). Measuring  
gas of this temperature may damage some types of gas analyzers. If  
in doubt consult the equipment manufacturer.  
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ꢀ7.0 LIGHTING INSTRUCTIONS & TURNING OFF APPLIANCE  
FOR YOUR SAFETY READ BEFORE LIGHTING  
WARNING: IF YOU DO NOT FOLLOW THESE INSTRUCTIONS EXACTLY, A FIRE OR EXPLOSION MAY  
RESULT CAUSING PROPERTY DAMAGE, PERSONAL INJURY OR LOSS OF LIFE.  
• Immediately call your gas supplier from a neighbor’s phone.  
This appliance has a pilot which must be lit with a piezo spark  
igniter. When lighting the pilot, follow these instructions exactly.  
A.  
B.  
Follow the gas supplier’s instructions.  
• If you cannot reach your gas supplier, call the fire department.  
BEFORE OPERATING smell all around the heater area for gas. Be  
sure to smell next to the floor because some gas is heavier than  
air and will settle on the floor.  
C.  
D.  
Use only your hand to push in or turn the gas control knob.  
Never use tools. If the knob will not push in or turn by hand, do  
not try to repair it, call a qualified service technician. Forced or  
attempted repair may result in a fire or explosion.  
WHAT TO DO IF YOU SMELL GAS  
• Do not try to light any appliance.  
Do not use this heater if any part has been under water.  
Immediately call a qualified service technician to inspect the  
appliance and to replace any part of the control system and any  
gas control which has been under water.  
• Do not touch any electric switch; do not use any phone in your  
building.  
LIGHTING INSTRUCTIONS  
1. Stop! Read the safety information above.  
ꢀ. Make sure manual shut-off valve is fully open.  
3. Open the glass facia.  
8. Continue turning counter-clockwise  
to the PILOT light position, ensuring the pilot has lit. If not, turn the knob  
fully clockwise, and repeat.  
through the spark click  
9. Hold the control knob in for a further 10 seconds to prevent the flame  
failure detector from shutting off the gas while the probe is warming up.  
4. Depress control knob in and turn clockwise  
to the  
“OFF” position (Figure 19).  
10. Release the control knob while turning counter-clockwise  
to the preferred setting. Close the control access panel.  
5. Wait 5 minutes to clear out any gas. Then smell for gas, including near  
the floor. If you smell gas, STOP! Follow the safety instructions in “What to  
do if you smell gas” under section ‘B’ above. If you do not smell gas, go to  
next step.  
• If the knob does not pop out when released, stop and immediately call your  
service technician or gas supplier.  
• If the pilot will not stay lit after several tries, depress and turn the gas  
6. The pilot is located on the left side behind the burner (Figure 20).  
control knob clockwise  
and turn knob counter-clockwise  
to “OFF” and wait 30 seconds. Depress  
to “SPARK” and ignite the  
7. Depress control knob in and turn counter-clockwise  
to the  
heater again. If your pilot does not relight depress and turn control knob  
“SPARK” position (Figure 19) and hold there for a few seconds.  
clockwise  
supplier.  
to “OFF” and call your service technician or gas  
Note: If you are running the heater for the first time or after an extended  
period of non use it will be necessary to press the control knob all the way  
in for 30 seconds to allow air to bleed out of the gas piping.  
11. Wait 30 seconds before readjusting the heater when the control knob has  
been turned down to a lower setting.  
TO TURN OFF GAS TO APPLIANCE  
ꢀ. Depress and turn control knob clockwise  
position (Figure 19). Close the control access panel.  
to the “OFF”  
1. Open the control access panel.  
Figure 19  
The control knob is located on the lower  
Figure 20  
right hand side of the outer case. It is of a  
spherical design and is marked as shown  
in Figure 19.  
‘OFF’ position  
‘SPARK’ position  
‘LOW’ position  
Figure 20: Pilot assembly. This is located  
behind the burner, on the left-hand side of  
the appliance.  
‘HIGH’ position  
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ꢀ8.0 TROUBLESHOOTING GUIDE  
PROBLEM  
CORRECTIVE ACTION  
Igniter sparks but pilot does not light  
• No gas to Pilot, check the gas line connections.  
• Air not fully purged. Purge supply or wait longer.  
• Spark grounding to metal work, reset gap correctly.  
• Blocked pilot, clean out internally.  
Pilot lights but then goes out  
• Severe restriction in gas supply: clear obstruction.  
• Faulty thermocouple, replace pilot assembly.  
• Blocked pilot, clean out.  
• Blocked lint gauze, clean.  
• Hold control knob in for longer.  
• If the pilot will not stay lit there is a problem with dirt, the gas supply, or  
the thermocouple needs replacement. Modifications are dangerous and  
can have a serious unseen effect on safety. NEVER MODIFY OR BEND THE  
THERMOCOUPLE TO MAKE THE PILOT STAY LIT.  
• There is a draft (i.e. from window or door, etc.) disturbing the pilot. Remove  
draft. u  
• The ODS safety system may sense lack of oxygen. Turn off appliance. Call a  
qualified service technician. Open windows and doors to provide ventilation to  
the area. v  
Igniter electrode at pilot does not spark  
• HT lead detached,refit.  
• Check the spark gap (see Section 16.0).  
• Faulty piezo unit, replace.  
• Debris shorting out electrode, clean.  
• Spark shorting to metalwork under tray, realign HT lead.  
The burner stays on for a period of time,  
then cuts off  
• Loose or faulty thermocouple, rectify.  
• Blocked pilot, clean out.  
• Dirt or lint in pilot aeration hole or on the lint gauze, clean thoroughly.  
• If the pilot will not stay lit there is a problem with dirt, the gas supply, or  
the thermocouple needs replacement. Modifications are dangerous and  
can have a serious unseen effect on safety. NEVER MODIFY OR BEND THE  
THERMOCOUPLE TO MAKE THE PILOT STAY LIT.  
Pilot flame shrinks when fire is on high  
Fireplace smells when first lit or in use  
• Poor gas flow to fire, check pressure with fire on high.  
• If pressure is low, remove any restriction in pipe-work or valve.  
• Check all pipe-work are adequately sized.  
• Check meter pressure is adequate.  
• If the pilot will not stay lit there is a problem with dirt, the gas supply, or  
the thermocouple needs replacement. Modifications are dangerous and  
can have a serious unseen effect on safety. NEVER MODIFY OR BEND THE  
THERMOCOUPLE TO MAKE THE PILOT STAY LIT.  
• Newness smell from brand new appliance.  
• Leakage occurring. Carry out leakage test and rectify any problems.  
• Combustible materials used in incorrect positions.  
• Unit may require a service to remove dust from catalysts.  
u
This appliance is equipped with a oxygen depletion monitoring safety device (ODS). If the appliance shuts down during use for no  
apparent reason then several reasons may be suspected. If a door or window has been opened creating a draft, then pilot disturbance could  
be the problem and removal of the draft should resolve this.  
v
If pilot disturbance is not the cause, then the ODS safety system sensing that there is a lack of oxygen. TURN THE APPLIANCE OFF,  
call in your installer to check the appliance and ventilation. DO NOT allow the appliance to be used until the qualified service technician has  
determined that the appliance is operating properly and adequate ventilation is being provided.  
15  
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ꢀ9.0 REPLACEMENT PARTS - SCANDIUM™  
POSITION SPIRIT LEVEL ALONG THIS EDGE TO LEVEL TEMPLATE BEFORE MARKING OUT WALL  
Item #  
Cat.No.  
H6057  
H6060  
H6061  
H6999  
H6058  
H7012  
H6062  
H7037  
H7002  
H7041  
H7006  
Description  
COLOQUE EL NIVEL SOBRE ESTE BORDE PARA NIVELAR LA PLANTILLA ANTES DE MARCAR LA PARED  
16(406mm)  
FIXING POINTS  
PIERCE TEMPLATE TO MARK HOLE POSITION ON WALL  
X
4
PUNTOS DE SUJECION  
1
2
Glass door assembly  
Catalyst  
PERFORE LA PLANTILLA PARA MARCAR LA POSICION DE LOS  
4
TALADROS EN LA PARED  
12  
Scandium  
WALL MOUNTED VENT FREE FITTING TEMPLATE  
PLANTILLA PARA LA INSTALACION DE CHIMENEAS DE PARED SIN SALIDA DE HUMOS  
3
Pilot assembly, Natural Gas  
Pilot assembly, Propane Gas  
Burner Assembly, Natural Gas  
Burner Assembly, Propane Gas  
Catalyst Gasket  
WARNING  
CLEARANCES FROM COMBUSTIBLE MATERIALS  
The following clearances must be maintained at all times.  
IMPORTANT  
IMPORTANTE  
Failure to do so may result in the risk of  
For full information refer to the instruction manual  
provided with the heater  
a
fire.  
THIS APPLIANCE IS TO BE WALL HUNG ONLY.  
ESTE APARATO UNICAMENTE DEBE SER COLGADO EN UNA PARED.  
NO EMPOTRE NINGUN ELEMENTO DE ESTE APARATO.  
ESTA PLANTILLA SIRVE UNICAMENTE PARA MARCAR LOS PUNTOS DE FIJACION.  
RETIRE LA PLANTILLA ANTES DE COLOCAR LE APARATO.  
.
DO NOT RECESS OR INSET ANY PART OF THE APPLIANCE.  
THIS TEMPLATE IS FOR THE MARKING OF FIXING POINTS ONLY.  
DO NOT INSTALL THE APPLIANCE WITH THIS TEMPLATE IN PLACE.  
Clearance to combustible ceiling  
32measured from top of appliance  
glass panel  
4
Clearance in  
front of  
heater 20”  
Clearance to  
combustible  
sidewalls 4”  
(both sides)  
Note Zero clearance from bottom of heater frame  
:
required for hard combustible floors. Minimum 4”  
clearance required to rugs or any fabric floor  
coverings. REFER TO INSTRUCTION MANUAL  
IMPORTANT  
:
Fabrics, curtains and drapes are not  
permited above the heater at any distance and within  
20of the heater sides. No combustible shelves of any  
size are permitted above the heater.  
F860041/A  
5
ADVERTENCIA  
ESPACIO LIBRE HAST MATERIALES COMBUSTIBLES  
A
Deben mantenerse en todo momento los siguientes espacios  
libres. El no hacerlo puede causar un riesgo de incendio.  
Consulte el manual de instrucciones suministrado con este  
aparato para obtener información completa.  
FIXING POINTS  
PUNTOS DE SUJECION  
El espacio de 32hasta un techo  
combustible se mide desde el borde  
superior del panel de vidrio del aparato  
Espacio libre  
Espacio hasta  
delante del  
CONCEALED  
GAS INLET  
ENTRADA DE  
GAS OCULTA  
paredeslaterales  
calentador 20”  
combustibles  
4(ambos lados)  
6
Nota: No se requiere espacio libre desde el borde inferior del  
marco del calentador en caso de pisos combustibles duros.  
Se requiere un espacio mínimo de 4entre el calentador  
cualquier alfombra, moqueta revestimiento de suelo de  
tela. CONSULTE EL MANUAL DE INSTRUCCIONES.  
y
o
IMPORTANTE: No se permite la colocación de telas, cortinas  
similares por encima del calentador cualquier distancia, ni  
una distancia de 20de los laterales del calentador No se  
permiten estantes combustibles de cualquier tamaño por  
encima del calentador  
F860041/A  
y
a
a
.
.
DO 005855/0  
-
ISSUE  
A
7
8
3 Pc. Frame Assembly  
Ball Knob  
9a  
9b  
10  
Knob Spindle  
3
4
Hardware Kit  
u
11  
12  
H6068  
H7321  
Decorative Glass Facia  
Fitting Template  
10  
uHardware kits consists of the following:  
6 ea. No.8 x 5/16 Screw Pozi Pan Head  
6 ea. M6 x 12 Screw Pozi Pan Head BZP  
6 ea. M4 x 12 Screw Pozi Pan Head Black  
1 ea. Rubber Grommet  
4 ea. Wall Plug  
4 ea. Wall Fixing Screws  
2 ea. Ceramic bracket  
7
2
2 ea. Clevis Pin  
8
1
11  
9b  
5
6
9a  
See ordering instructions on Page 20  
16  
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30.0 POSITIONING OF FIELD REMOVABLE PARTS  
WARNING  
Failure to position the parts in  
accordance with these diagrams  
orfailuretouseonlypartsspecifi-  
cally approved with this heater  
may result in property damage  
or personal injury.  
Glass Door Removal: Remove  
the four (4) screws indicated,  
then lift door off.  
Visual check for cor-  
rect pilot flame.  
4 off burner  
installation  
positions  
Figure 22  
Figure 21  
NOTE: DIAGRAMS & ILLUSTRATIONS ARE NOT TO SCALE  
17  
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31.0 SPECIFICATIONS  
Product Reference Information  
Cat. No.  
H6065  
Model  
Ship. Wt. Ship. Volume  
Scandium-NG  
Scandium-LP  
80.7 lb.  
80.7 lb.  
1ꢀ.9 cu. ft.  
1ꢀ.9 cu. ft.  
H6071  
41-1/2”  
27-11/16”  
20-13/16”  
18-5/8”  
10-1/4”  
Side View  
Front View  
Bottom View  
7-1/8”  
5-9/16”  
16”  
30-1/16”  
Back View  
18  
NOTE: DIAGRAMS & ILLUSTRATIONS ARE NOT TO SCALE  
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NOTES  
NOTE: DIAGRAMS & ILLUSTRATIONS ARE NOT TO SCALE  
19  
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3ꢀ.0 PRODUCT REFERENCE INFORMATION  
WARRANTY  
Normally, all parts should be ordered through your Lennox distributor or  
dealer. Parts will be shipped at prevailing prices at time of order.  
Your gas appliance is covered by a limited warranty. Please read the  
warranty to be familiar with its coverage.  
When ordering repair parts, always give the following information:  
Retain this manual. File it with your other documents for future refer-  
ence.  
1. The model number of the appliance.  
ꢀ. The serial number of the appliance.  
3. The part number.  
PRODUCT REFERENCE INFORMATION  
4. The description of the part.  
5. The quantity required.  
Werecommendthatyourecordthefollowingimportantinformationabout  
your appliance. Please contact your Lennox Hearth Products dealer for  
anyquestionsorconcerns. ForthenumberofyournearestLennoxHearth  
Products dealer, please call 1-800-9-LENNOX.  
6. The installation date of the appliance.  
If you encounter any problems or have any questions concerning the  
installation or application of this system, please contact your dealer.  
REPLACEMENT PARTS  
LENNOX HEARTH PRODUCTS  
1110 West Taft Avenue  
Orange, CA 9ꢀ865  
See Page 15 for a complete replacement parts list. Use only parts sup-  
plied from the manufacturer.  
Your Appliance's Model Number _______________________________________  
Your Fireplace’s Serial Number ________________________________________  
The Date On Which Your Fireplace Was Installed___________________________  
The Type of Gas Your Fireplace Uses ____________________________________  
Your Dealer's Name _________________________________________________  
Fuel Type c Natural Gas c Propane Gas  
Lennox Hearth Products reserves the right to make changes at any time, without notice, in  
design, materials, specifications, prices and also to discontinue colors, styles and products.  
Consult your local distributor for fireplace code information.  
Printed in U.S.A. © ꢀ007 Lennox Hearth Products  
1110 West Taft Avenue • Orange, CA 9ꢀ865  
P/N 850,055M REV. E, 11/2008  
ꢀ0  
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