LOREX Technology Network Card DHU500 SERIES User Manual

INSTALLATION MANUAL

English version 1.0

DHU500 SERIES

MPEG4 Networkable DVR

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Important Safeguards

PREFACE

Important Safeguards

In addition to the careful attention devoted to quality standards in the manufacture process of your video

product, safety is a major factor in the design of every instrument. However, safety is your responsibility too.

This sheet lists important information that will help to assure your enjoyment and proper use of the video

product and accessory equipment. Please read them carefully before operating and using your video product.

Installation

1. Read and Follow Instructions - All the safety and

operating instructions should be read before the

video product is operated. Follow all operating

instructions.

8. Ventilation - Slots and openings in the case are

provided for ventilation to ensure reliable operation

of the video product and to protect it from

overheating. These openings must not be blocked

or covered. The openings should never be blocked

by placing the video equipment on a bed, sofa, rug,

or other similar surface. This video product should

never be placed near or over a radiator or heat

a built-in installation such as a bookcase or rack

unless proper ventilation is provided or the video

product manufacturer’s instructions have been

followed.

2. Retain Instructions - The safety and operating

instructions should be retained for future reference.

3. Heed Warnings - Comply with all warnings on the

video product and in the operating instructions.

4. Polarization - Do not defeat the safety purpose of

the polarized or grounding-type plug.

A polarized plug has two blades with

one wider than the other.

9. Attachments - Do not use attachments unless

recommended by the video product manufacturer as

they may cause a hazard.

Agroundingtypeplughastwoblades

and a third grounding prong.

10. Water and Moisture - Do not use this video product

nearwater. Forexample, nearabathtub, washbowl,

kitchen sink or laundry tub, in a wet basement, near

a swimming pool and the like.

The wide blade or the third prong are

provided for your safety.

If the provided plug does not fit into

your outlet, consult an electrician for

replacement of the obsolete outlet

Caution: Maintain electrical safety. Powerline

operated equipment or accessories connected to

this unit should bear the UL listing mark of CSA

certification mark on the accessory itself and should

not be modified so as to defeat the safety features.

This will help avoid any potential hazard from

electrical shock or fire. If in doubt, contact qualified

service personnel.

5. Power Sources - This video product should be

operated only from the type of power source

indicated on the marking label. If you are not sure of

the type of power supply to your location, consult

your video dealer or local power company. For video

products intended to operate from battery power, or

other sources, refer to the operating instructions.

11. Accessories - Do not place this video equipment

on an unstable cart, stand, tripod, or table. The video

equipment may fall, causing serious

6. Overloading - Do not overload wall outlets of

extension cords as this can result in the risk of fire

or electric shock. Overloaded AC outlets, extension

cords, frayed power cords, damaged or cracked wire

insulation, and broken plugs are dangerous. They

may result in a shock or fire hazard. Periodically

examine the cord, and if its appearance indicates

damage or deteriorated insulation, have it replaced

by your service technician.

damage to the video product. Use

this video product only with a cart,

stand, tripod, bracket, or table

recommended

the

manufacturer or sold with the video

product.Anymountingoftheproduct

should follow the manufacturer’s

instructions and use

mounting accessory

recommended by the manufacturer.

7. Power-CordProtection-Powersupplycordsshould

be routed so that they are not likely to be walked on

or pinched by items placed upon or against them,

paying particular attention to cords at plugs,

convenience receptacles, and the point where they

exit from the video product.

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Important Safeguards

PREFACE

Service

13. Servicing - Do not attempt to service this video

equipment yourself as opening or removing covers

may expose you to dangerous voltage or other

hazards. Refer all servicing to qualified service

personnel.

Use

19. Cleaning - Unplug the video product from the wall

outlet before cleaning. Do not use liquid cleaners or

aerosol cleaners. Use a damp cloth for cleaning.

20. Product and Cart Combination - Video and cart

combination should be moved with care. Quick

stops, excessive force, and uneven surfaces may

cause the video product and car combination to

overturn.

14. Conditions Requiring Service - Unplug this video

product from the wall outlet and refer servicing to

qualified service personnel under the following

conditions.

21. Object and Liquid Entry - Never push objects for

any kind into this video product through openings as

they may touch dangerous voltage points or

“short-out” parts that could result in a fire or electric

shock. Never spill liquid of any kind on the video

product.

A. When the power supply cord or plug is

damaged.

B. If liquid has been spilled or objects have fallen

into the video product.

C. If the video product has been exposed to rain

or water.

22. Lightning - For added protection for this video

product during a lightning storm, or when it is left

unattended and unused for long periods of time,

unplug it from the wall outlet and disconnect the

antenna or cable system. This will prevent damage

to the video product due to lightning and power line

surges.

D. If the video product does not operate normally

by following the operating instructions. Adjust

only those controls that are covered by the

operating instructions. Improper adjustment of

other controls may result in damage and will often

require extensive work by a qualified technician

to restore the video product to its normal

operation.

E. If the video product has been dropped or the

cabinet has been damaged.

F. When the video product exhibits a distinct

change in performance. This indicates a need for

service.

15. Replacement Parts - When replacement parts are

required, have the service technician verify that the

replacements used have the same safety

characteristics as the original parts. Use of

replacements specified by the video product

manufacturercanpreventfire, electricshockorother

hazards.

16. Safety Check - Upon completion of any service or

repairs to this video product, ask the service

technician to perform safety checks recommended

by the manufacturer to determine that the video

product is in safe operating condition.

17. Wall or Ceiling Mounting - The cameras provided

with this system should be mounted to a wall or

ceiling only as instructed in this guide, using the

provided mounting brackets.

18. Heat - The product should be situated away from

heat sources such as radiators, heat registers,

stoves, or other products (including amplifiers) that

produce heat.

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General Precautions

PREFACE

NOTE

This equipment has been certified and found to comply with the limits regulated by FCC, EMC, and LVD. Therefore, it

is designated to provide reasonable protection against interference and will not cause interference with other appliance

usage.

However, it is imperative that the user follows this manuals guidelines to avoid improper usage which may result in

damage to the unit, electrical shock and fire hazard injury

In order to improve the feature functions and quality of this product, the specifications are subject to change without

notice from time to time.

FCC CLASS B NOTICE

Note:

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part

15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in

a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not in-

stalled and used in accordance with the instruction, may cause harmful interference to radio communications.

However, there is no guarantee that interference will not occur in a particular installation. If this equipment does

cause harmful interference to radio or television reception (which can be determined by turning the equipment on

and off), the user is encouraged to try to correct the interference by one or more of the following measures:

Reorient or relocate the receiving antenna

Increase the separation between the equipment and receiver

Connect the equipment into an outlet on a circuit different from that to which the receiver is

connected

Consult the dealer or an experienced radio or television technician for assistance

General Precautions

1. All warnings and instructions of this manual should be followed

2. Remove the plug from the outlet before cleaning. Do not use liquid aerosol detergents. Use a water dampened cloth

for cleaning

3. Do not use this unit in humid or wet places

4. Keep enough space around the unit for ventilation. Slots and openings in the storage cabinet should not be blocked

5. During lightning storms, or when the unit is not used for a long time, disconnect the power supply, antenna, and cables

to protect the unit from electrical surge

DIGIMERGE TECHNOLOGIES INC.

http://www.digimerge.com

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Table of Contents

TOC

Table of Contents

Section 1 - Feature List .......................................................................... 10

Section 2 - Packing Detail....................................................................... 11

Section 3 - Location and Control

DHU500B Series - Front ................................................................ 14

DHU500B Series - Back ................................................................ 16

Section 4 - Turning On for the First Time

Starting the DVR - Self Test Screens ............................................ 20

Starting the DVR - QUAD Display ................................................. 20

Powering Off the DVR/Stopping Recording.................................... 20

Main Menu Control ........................................................................ 21

Main Menu Tree ............................................................................. 22

Display Set ..................................................................................... 23

Display Set Menu Tree ................................................................................................. 23

Camera Covert ............................................................................................................. 23

Camera Name .............................................................................................................. 24

OSD ON/OFF Covert .................................................................................................... 25

Set Display Sequence .................................................................................................. 25

Event Clear ................................................................................................................... 26

Recording Set ................................................................................ 27

Recording Set Menu Tree ............................................................................................. 27

Global Parameters ........................................................................................................ 29

Normal Recording......................................................................................................... 29

Alarm Recording ........................................................................................................... 30

Motion Recording ......................................................................................................... 31

Schedule Recording ..................................................................................................... 33

Recording ON/OFF ....................................................................................................... 34

System Set .................................................................................... 35

Recording Set Menu Tree ............................................................................................. 35

Basic ............................................................................................................................. 36

Disk Format .................................................................................................................. 37

Password Change ........................................................................................................ 37

Client Account .............................................................................................................. 38

Program Update ........................................................................................................... 39

PTZ Menu ..................................................................................................................... 39

Network Set ................................................................................... 40

DDNS Set ..................................................................................................................... 40

IP Set ............................................................................................................................ 41

Event Notification............................................................................ 42

Email Registration ......................................................................................................... 43

Email Report ................................................................................................................. 43

Notification Out ............................................................................................................. 44

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Table of Contents

TOC

USB - Updating the DVR Firmware ............................................... 45

Compatible USB Devices ............................................................................................. 45

Section 5 - Network Connectivity ........................................................... 48

DVR Network Settings ................................................................... 49

Finding Your External IP Address ................................................................................ 49

Router Port Forwarding ................................................................. 50

Setting Up Your DDNS Account .................................................... 51

Setting up DDNS on the DVR......................................................... 53

Section 6 - Troubleshooting ................................................................... 56

Appendix 1 - DVR Specifications............................................................ 60

Appendix 2 - Connecting Motion / Alarm Device.................................... 62

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SECTION 1

FEATURE LIST

DHU500 Series DVR Features............10

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DHU500 Series DVR Features

SECTION 1

DHU500 Series DVR Features

Technology

• Embedded LINUX OS

• Total maximum recording rate 120 fps

• High-resolution & high-quality MPEG-4 algorithm

• Uses Watermarking & scrambling technologies

• Strong protection recorded data

• MPEG-4: 1 ~ 2 Kbytes per image with resolution 360x240

• Pentaplex network system: simultaneous local playback, view, record plus network view and playback

• CDRW/DVDRW optical drive and USB port for transferring critical images

• VGA Output

• Integrated video motion detection

Functionality

• Variable recording functions (Normal, Alarm, Motion and Schedule)

• Full channel real-time monitoring

• Live monitoring, recording, playback, backup and remote access at the same time

• Multi channel playback

• Variable event notification to e-mail, buzzer or PC Client system

• Network view & control via browser based application - Several remote DVR's can be controlled by

Web browser (PC Client System)

• Supports up to 1 TB internal data storage

• Adjustable video quality settings

• Quick multiple search by date/time, alarm or full list

• Security password protection

Convenience & Stability

• User-friendly UI (Text Based User Interface)

• Easy-to-use menu composition

• Easy-to-use recorded data search (Time, Date, Motion and Alarm)

• Auto restart after power interruption

• DB structure offers data stabilization and best storage utilization

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SECTION 2

PACKING DETAIL

Packing Detail......................................12

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Packing Detail

SECTION 2

Packing Detail

The DHU500 Series comes with the following components:

DHU500 SERIES DVR

REMOTE CONTROL

POWER CABLE

CHECK YOUR PACKAGE TO CONFIRM THAT YOU HAVE RECEIVED THE COMPLETE

SYSTEM, INCLUDING ALL COMPONENTS SHOWN ABOVE.

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SECTION 3

LOCATION AND CONTROL

DHU500 Series - Front ........................14

DHU500 Series - Back.........................16

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DHU500 Series - Front

SECTION 3

DHU500 Series - Front

9 10

11 12

13 14

1. POWER - Turns the DVR unit ON/OFF.

2. CDRW DRIVE - Drive bay for CD-RW Drive

3. LED POWER AND HDD LIGHTS - Indicates unit power and HDD activity

4. NUMBER / LETTER PAD

• Use the numbers to switch between cameras in View mode.

• Use the Numbers and Letters for Menu data input.

5. SCREEN SELECT / MENU NAVIGATION - Performs a dual purpose:

• Changes the Camera view to Single, 4 Camera, 9 Camera or 16 Camera views.

• Use the KLIJ buttons to navigate through the MENU options (in MENU mode).

6. STOP / EJECT - Stops the playback of a previously recorded event / Ejects the CDRW Drive.

7. PAUSE - Pauses the playback of a previously recorded event.

8. REV - REVERSES the playback of a previously recorded event.

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DHU500 Series - Front

SECTION 3

9 10

11 12

13 14

9. PLAY/FWD-Startstheplaybackofapreviouslyrecordedevent. IfthePLAY/FFbuttonispressed

during playback, the FAST FORWARD option will become active.

10. REC - Manually starts/stops recording of the currently displayed camera.

11. VOLUME UP / DOWN - Raises and Lowers the system volume.

12. AUDIO - Switches between cameras 1-4 to receive audio

* Only one channel audio available on the 4-Channel DVR Model.

13. MENU - Accesses the DVR system menu options. See page 21for details.

14. SEARCH - Accesses the Search Menu. See the Operators Manual for Search Menu options

15. USB PORT - Connection port for a removable USB Hard Drive (USB Key)

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DHU500 Series - Back

SECTION 3

DHU500 Series - Back

1. BNC VIDEO INPUTS - Video inputs for direct connection to Cameras or for looping input to a

DVR. The number of ports will vary based on the DVR model (4 Channel, 8 Channel or 16

Channel).

2. AC INPUT - Connect the AC power using the power cord provided with the unit from the DVR

to an electrical outlet.

3. COMPOSITE - A Composite Video OUT connection used to connect the DVR to a Slave Monitor

or DVR.

4. S-VIDEO - Outgoing connection for S-VIDEO.

5. VGA PORT - Used to connect the DVR to a computer Monitor.

6. AUDIO INPUTS - Connect up to 4 camera Audio inputs.

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DHU500 Series - Back

SECTION 3

7. AUDIO OUT - Connect the Audio OUT to the AUDIO IN on an DVR or Monitor.

8. RS232 PORT - Connection for an RS-232 Device.

* Not available on 4-Channel DVR Model.

9. ETHERNET PORT - Connects the DVR to a router for connection to the internet. Refer to the

Instructions on Page 48 for Remote Connection.

10. NTSC/PAL SWITCH - Changes the DVR unit between NTSC and PAL modes.

11. ALARM / SENSOR BLOCK - Ports for connecting an Alarm or Sensor Device (such as a

Motion Sensor or Window/Door Sensor).

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SECTION 4

TURNING ON FOR THE FIRST TIME

Starting the DVR-Self Test Screens.... 20

Main Menu Control.............................. 21

Main Menu Tree.................................. 22

Display Set.......................................... 23

Recording Set ..................................... 27

System Set.......................................... 35

Network Set......................................... 40

Event Notification ................................ 42

USB-Updating the DVR Firmware....... 45

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Starting the DVR - Self Test Screens

SECTION 4

Starting the DVR - Self Test Screens

Once the DVR has been connected and powered on, the following self-test screens will appear:

DIGIMERGE LOADING PROGRAMS ......

NOTE: If a new HARD DRIVE is detected by the system, the DVR will automatically FORMAT

the new drive.

Starting the DVR -

QUAD Display

After the system self-tests have

been completed, the DVR will

switch to the CAMERA viewing

screens (in QUAD MODE) with the

following information displayed on

screen:

• CH1-CH4: Camera title

indicators

• HDD%: Percentage of Hard

Drive used

• MM/DD/YYYY - HH:MM:SS:

The current system date and

time.

If a camera is not detected, or the Camera is in COVERT MODE, the associated portion of the

QUAD or MULTI screen will display a BLUE SCREEN.

Powering Off the DVR/Stopping Recording

In order to power down the DVR Unit, or to manually stop the current recording, the default

system password of ‘00000000’ will need to be entered (when prompted). If the default password

is changed, then the new user specified password will be used instead.

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Main Menu Control

SECTION 4

Main Menu Control

•EntertheMENUscreenbypressingtheMENUbutton. TheSystemPasswordmayberequired,

based on system settings.

• Scroll through the 5 Main options by pressing the KL buttons.

• To enter a sub-menu, navigate to the option and press the SEL button.

• To exit a SUBMENU, press the MENU button. To save the changes, select the SAVE & EXIT

option and press the SEL button.

• Pressing the MENU button from the MAIN MENU will exit the MENU configuration screen

Outlined below are the buttons used to access menu settings:

KLIJ : Scroll up and down within a menu option / Change menu options

SEL : Press this button to select and change the values in a menu option

MENU : Complete modifications of a menu option; exit a menu

NOTE:

After 60 seconds of inactivity in the Menu mode, the system will go back to the previously

displayed live camera screen

DISPLAY SET

RECORDING SET

SYSTEM SET

NETWORK SET

EVENT NOTIFICATION

Set the display options

Set the Recording options

Set the System options

Set the Network Options

Setup for Event Notifications

through Email

MAIN MENU

DISPLAY SET

RECORDING SET

SYSTEM SET

NETWORK SET

EVENT NOTIFICATION

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Main Menu Tree

SECTION 4

Main Menu Tree

Main Menu

(4 CH Only)

Display Set

Monitor Adjustment

Camera Covert

Camera Name

OSD ON/OFF

Set Display Sequence

Event Clear

(8/16 CH Only)

Recording Set

Global Parameter

Normal Recording

Alarm Recording

Motion Recording

Schedule Recording

Recording ON/OFF

System Set

Basic

Disk Format

Password Change

Client Account

Program Update

Auto Delete

PTZ

Network Set

DDNS Set

IP Set

Event Notification

E-Mail Registration

E-Mail Report

Notification Out

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Display Set

SECTION 4

Display Set

This submenu allows you to change the DISPLAY options for the DVR unit and any connected

cameras. Selecting options on this Menu will access additional settings and options.

Display Set Menu Tree

Display Set

Monitor Adjustment

(4 CH Only)

Left Key = Move Left

Right Key = Move Right

Down Key = Move Down

Up Key = Move Up

Sel Key = Save & Exit

Camera Covert

Page:

Camera 1:

Camera 2:

Camera 3:

Camera 4:

Save & Exit

OFF

Page:

Camera Name

OSD ON/OFF

CH1

CH2

CH3

CH4

Camera 1:

Camera 2:

Camera 3:

Camera 4:

Save & Exit

OSD:

Save & Exit

Page:

Set Display Sequence

(8/16 CH Only)

Full Display Sequence

OFF

Camera 1:

Camera 2:

Camera 3:

Camera 4:

Save & Exit

Page 1 SEQ: BYPASS

Page 2 SEQ: BYPASS

Save & Exit

Quad Display Seq.

Start Full Display Seq

Start Quad Display Seq

Event Clear

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Display Set

SECTION 4

Display Set

Monitor Set (4 CH only)

Allows the attached monitor horizontal and vertical positioning to be adjusted. Use the arrows to

adjust the screen left/right and up/down. Press the SEL button to Save and Exit.

Camera Covert

Page:

Camera 1:

Camera 2:

Camera 3:

Camera 4:

Save & Exit

OFF

Turns Camera display ON/OFF The DVR

unit will continue to record, even if all

cameras are set to OFF.

NOTE: The number of cameras displayed

will change based on the Model of DVR - 4,

8 or 16 Cameras are available.

1. PAGE: Displays up to 8 camera configurations per page (second page only available for 16

camera setups). To change the page, press the K and L buttons to highlight, and press the

SEL button to change to Page 2.

2. CAMERA 1 - CAMERA #: Turn the Camera display ON/OFF. To change the camera setting,

press the K and L buttons to highlight, and press the ←→ buttons to change to ON/OFF.

3. SAVE & EXIT: Saves any changes made, and exits to the Main Menu. Press the K and L buttons

to highlight, and press the SEL button to accept the changes.

Camera Name

Camera names can be set up using this

menu.

Camera Name

Page:

Camera 1:

Camera 2:

Camera 3:

Camera 4:

Save & Exit

CH1

CH2

CH3

CH4

NOTE: The number of cameras displayed

will change based on the Model of DVR - 4,

8 or 16 Cameras are available.

1. PAGE: Displays up to 8 camera configurations per page (second page only available for 16

camera setups). To change the page, press the K and L buttons to highlight, and press the

SEL button to change to Page 2.

2. CAMERA 1 - CAMERA #: Change the name for the Cameras. To change the camera setting,

press the K and L buttons to highlight, and press the SEL button to select a camera - a flashing

ꢀ symbol will appear. Use the NUMBER PAD and I and J buttons on the front of the DVR

to change the name (A-Z, 0-9) to a maximum of 8 characters. Press the SEL button to accept

the change.

3. SAVE & EXIT: Saves any changes made, and exits to the Main Menu. Press the K and L buttons

to highlight, and press the SEL button to accept the changes.

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Display Set

SECTION 4

OSD ON/OFF

OSD:

Save & Exit

Turns the information display/camera

names, hard drive usage, date and time)

ON/OFF.

1. OSD: Turns the ON SCREEN DISPLAY to ON/OFF. To change the setting, press the K and L

buttons to highlight, and press the ←→ buttons to switch between ON/OFF.

2. SAVE & EXIT: Saves any changes made, and exits to the Main Menu. Press the K and L buttons

to highlight, and press the SEL button to accept the changes.

Set Display Sequence (8/16 CH Only)

Display Settings for Single or Quad display of the cameras (in Sequence Mode).

Full Display Sequence

Set Display Sequence

Page:

Camera 1:

Camera 2:

Camera 3:

Camera 4:

Camera 5:

Camera 6:

Camera 7:

Camera 8:

Save & Exit

10 SEC

BYPASS

Page 1 SEQ: BYPASS

Page 2 SEQ: BYPASS

Save & Exit

Quad Display Sequence

Start Full Display Seq.

Start Quad Display Seq

NOTE: The number of cameras displayed on submenus will change based on the Model of DVR:

4, 8 or 16 Cameras are available.

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Display Set

SECTION 4

Set Display Sequence

1. FULL DISPLAY SEQUENCE: Set the length of time each camera is displayed in cycling Full

Screen Display mode:

• PAGE: Displays up to 8 camera configurations per page (second page only available for 16

camera setups). To change the page, press the K and L buttons to highlight, and press the

SEL button to change to Page 2.

• CAMERA 1 - CAMERA #: Set the length of time that a Camera is displayed in Sequence

Mode. To change the camera setting, press the K and L buttons to highlight, and use the I

and J buttons on the front of the DVR to change the length of time a Camera is displayed.

Options include 5, 10, 15, 30, 45, 60 (in seconds) and Bypass.

• SAVE & EXIT: Saves any changes made, and exits to the Main Menu. Press the K and L

buttons to highlight, and press the SEL button to accept the changes.

2. QUAD DISPLAY SEQUENCE: Set the length of time each QUAD of cameras (4 cameras per

page) is displayed in cycling QUAD Display mode:

• PAGE # SEQ: Set the length of time that a QUAD of Cameras is displayed in Sequence. To

change the Page setting, press the K and L buttons to highlight. Page 1 (Cameras 1-4),

Page 2 (Cameras 5-8) etc. Use the I and J buttons on the front of the DVR to change the

length of time a Quad is displayed. Options include 5, 10, 15, 30, 45, 60 (in seconds) and

Bypass.

• SAVE & EXIT: Saves any changes made, and exits to the Main Menu. Press the K and L

buttons to highlight, and press the SEL button to accept the changes.

3. START FULL DISPLAY SEQUENCE: Starts viewing Cameras in Full Screen Display Sequence

Mode (based on the settings configured in the FULL DISPLAY SEQUENCE menu).

4. START QUAD DISPLAY SEQUENCE: Starts viewing Cameras in QUAD Display Sequence

Mode (based on the settings configured in the QUAD DISPLAY SEQUENCE menu).

Event Clear

Clears the OSD characters related with events from the monitor display.

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Recording Set

SECTION 4

Recording Set

This submenu allows you to change the RECORDING options for the DVR unit. Selecting options

on this Menu will access additional settings and options.

Recording Set Menu Tree

Audio 1 Rec:

OFF

Recording Set (Enter Password)

Global Parameter

Audio 2 Rec:

Audio 3 Rec:

Audio 4 Rec:

Repeat Rec:

Watermark Emb

Rec Res

OFF

Audio Recording:

Repeat Recording:

Watermark Embedding:

Recording Res:

720 x 240

Save & Exit

4 CH - Audio Off only

8/16 CH - Setup for

Audio 1~4

Normal Recording

CH1 Frame Rate:

CH2 Frame Rate:

CH3 Frame Rate:

CH4 Frame Rate:

CH1 Recording Quality

Save & Exit

15 FPS

HIGH

MED

LOW

Alarm Recording

CH1 Frame Rate:

CH2 Frame Rate:

CH3 Frame Rate:

CH4 Frame Rate:

CH1 Recording Quality

Post Alarm Duration

Setup Sensor

15 FPS

HIGH

MED

LOW

150 SEC

Save & Exit

Sensor 1 Input:

Sensor 2 Input:

Sensor 3 Input:

Sensor 4 Input:

Alarm Out:

None

Off

Save & Exit

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Recording Set

SECTION 4

Motion Recording

CH1 Frame Rate:

CH2 Frame Rate:

CH3 Frame Rate:

CH4 Frame Rate:

CH1 Recording Quality

Post Alarm Duration

Setup Motion

15 FPS

HIGH

MED

LOW

150 SEC

Save & Exit

Post Motion(5~240sec) 150 SEC

Set CH1 Motion Area

CH1 Motion Sensitivity:

Save & Exit

HIGH

MED

LOW

Schedule Recording

CH1 Frame Rate:

15 FPS

HIGH

MED

LOW

150 SEC

CH2 Frame Rate:

CH3 Frame Rate:

CH4 Frame Rate:

CH1 Recording Quality

Post Alarm Duration

Setup Schedule

Schedule

Setup

Details

Save & Exit

Alarm Recording:

Motion Recording:

Schedule Recording:

Save & Exit

OFF

Recording ON/OFF

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Recording Set

SECTION 4

Recording Set

Global Parameters

Global Parameter

Audio 1 Rec:

Audio 2 Rec:

Audio 3 Rec:

Audio 4 Rec:

Repeat Rec:

Watermark Emb

OFF

Settings for General Parameters.

Rec Res

720 x 240

Save & Exit

1. AUDIO # REC: Turns Audio recording ON/OFF. press the K and L buttons to highlight, and

press the ←→ buttons to change to ON/OFF. 4CH model does not have extended menu as above.

2. REPEAT RECORDING: Allows the DVR unit to repeat recording. To change the setting, press

the K and L buttons to highlight, and press the ←→ buttons to change to ON/OFF.

3. WATERMARK EMBEDDING: Adds Watermarking to the recorded event. Press the K and L

buttons to highlight, and press the ←→ buttons to change to ON/OFF.

4. RECORDING RESOLUTION: Sets the Recording Resolution for events. To change the

Resolution, press the K and L buttons to highlight, and press the ←→ buttons to change to

either 720x240 or 360x240.

5. SAVE & EXIT: Saves any changes made, and exits to the Main Menu. Press the K and L buttons

to highlight, and press the SEL button to accept the changes.

Normal Recording

Controls the settings for Manual Recording.

Normal Recording

CH1 Frame Rate:

CH2 Frame Rate:

CH3 Frame Rate:

CH4 Frame Rate:

CH1 Recording Quality

Save & Exit

15 FPS

HIGH

MED

LOW

1. CH1~4 FRAMERATE: Set the number of Frames

PerSecond.PresstheKandLbuttonstohighlight,

and press the ←→ buttons to set the FPS between

0~15 Seconds.

2. QUALITY: Set the quality level for the recording to

High, Mid or Low

3. SAVE & EXIT: Saves any changes made, and exits to the Main Menu. Press the K and L buttons

to highlight, and press the SEL button to accept the changes.

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Recording Set

SECTION 4

Motion Recording

Setup and configurations for Motion Sensor events.

CH1 Frame Rate:

CH2 Frame Rate:

CH3 Frame Rate:

CH4 Frame Rate:

CH1 Recording Quality

Post Alarm Duration

Setup Motion

15 FPS

HIGH

MED

LOW

150 SEC

Post Motion(5~240sec) 150 SEC

Set CH1 Motion Area

CH1 Motion Sensitivity:

Save & Exit

HIGH

MED

LOW

Save & Exit

1. CH1-CH4 FRAMERATE: Set the number of Frames Per Second. Press the K and L buttons

to highlight, and press the SEL button to select, and use the I and J and SEL buttons to

change the settings.

2. QUALITY - Set the quality level for the recording to High, Mid or Low

3. POST MOTION DURATION: Set the duration that the DVR will record once motion is detected:

5, 30, 60, 90, 120, 150, 180, 210 or 240 seconds.

4. SETUP MOTION: Configuration for each Motion Sensor enabled Camera Press the K and L

buttons to highlight the Setup Motion option, and press the SEL button to access the SETUP

MOTION submenu. Press the K and L buttons to highlight a specific Camera, and press the

SEL button to select.

• POST MOTION: Set the length of time to continue recording after motion has stopped.

• AREA: Press the SEL button on the AREA option to specify segments of the Camera view

to have Motion Detection. Use the KLIJ buttons to navigate around the Motion Setup

screen, and press the SEL button to turn a segment ON/OFF. Press the MENU button once

complete. Dark Blue indicates that a section has been selected for motion detection, and

blank areas indicate that motion will not be detected in those areas.

• SENSE: Sets the Sensitivity of the Motion Detection: Use the I and J and SEL buttons

to change the setting to High, Mid, Low or Off.

5. SAVE & EXIT: Saves any changes made, and exits to the Main Menu. Press the K and L buttons

to highlight, and press the SEL button to accept the changes.

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Recording Set

SECTION 4

Schedule Recording

Setup and configurations for Scheduled events.

Schedule Recording

CH1 Frame Rate:

15 FPS

HIGH

MED

LOW

150 SEC

CH2 Frame Rate:

CH3 Frame Rate:

CH4 Frame Rate:

CH1 Recording Quality

Post Alarm Duration

Setup Schedule

Schedule

Setup

Details

Save & Exit

1. CH1-CH4 FRAMERATE: Set the number of Frames Per Second. Press the K and L buttons

to highlight, and press the SEL button to select, and use the I and J and SEL buttons to

change the settings.

2. QUALITY - Set the quality level for the recording to High, Mid or Low

3. POST ALARM DURATION - Set the length of time to continue recording after the alarm has

stopped.

4. SETUP SCHEDULE: Settings for scheduled recording times. Press the K and L buttons to

highlight, and press the SEL button to access the Schedule Setup Submenu:

• Use the K and L to choose a day (SUN-SAT) and

SEL to set the schedule.

• Use the KLIJ buttons to set the recording Start

Time and End Time

• Select SAVE & EXIT to return to the Menu

FROM

SUN

MON

TUE

WED

THU

FRI

00:00

SAT

Save & Exit

5. SAVE & EXIT: Saves any changes made, and exits to the Main Menu. Press the K and L buttons

to highlight, and press the SEL button to accept the changes.

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Recording Set

SECTION 4

Recording ON/OFF

Controls the Recording for Event Types.

Alarm Recording:

Recording ON/OFF

OFF

Motion Recording:

Schedule Recording:

Save & Exit

ALARM RECORDING: Turns Alarm Recording ON/OFF. Press the K and L buttons to highlight,

and press the ←→ buttons to switch between ON and OFF.

MOTION RECORDING: Turns Motion Recording ON/OFF. Press the K and L buttons to

highlight, and press the ←→ buttons to switch between ON and OFF.

SCHEDULE RECORDING: Turns Schedule Recording ON/OFF. Press the K and L buttons to

highlight, and press the ←→ buttons to switch between ON and OFF.

SAVE & EXIT: Saves any changes made, and exits to the Main Menu. Press the K and L

buttons to highlight, and press the SEL button to accept the changes.

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System Set

SECTION 4

System Set

This submenu allows you to change the SYSTEM options for the DVR unit. Selecting options on

this Menu will access additional settings and options.

Recording Set Menu Tree

System Set

Basic

Language

Initialization

Date Format

DATE/TIME

20:21:28

DST: OFF

01-01-2006

English

MM-DD-YYYY

Date/Time/DST Set

Information

Save & Exit

START: MAR 2 SUN 02:00

END: NOV 1 SUN 02:00

OFFSET: 01:00

Disk Format

Internal HDD

External HDD

Execute Format

Password Change

New Password:

Confirm Password

Exit w/o Registering

PASSWORD MISMATCH

Client Account

Add New Account

Delete Account

Save & Exit

User ID

Password

Confirm Password

Exit without Register

(no input)

Client List

Program Update

Auto Delete Set

Setup PTZ

Channel:

ID:

Period: 99 Days

Save & Exit

OFF

PELCO-P

2400

Protocol:

Baud Rate:

PTZ (enter Password)

Pan/Tilt/Zoom

Focus

PTZ Controller Set

ID:

Setup

PTZ Controller Set

Model:

TB-CN

9600

Baud Rate:

Save & Exit

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System Set

SECTION 4

System Set

Basic

Settings for General Parameters.

Basic

Language

Initialization

Date Format

DATE/TIME

20:21:28

DST: OFF

01-01-2006

English

MM-DD-YYYY

Date/Time/DST Set

Information

Save & Exit

START: MAR 2 SUN 02:00

END: NOV 1 SUN 02:00

OFFSET: 01:00

1. LANGUAGE: Displays the current default language on the DVR (English or Dutch).

2. INITIALIZATION: Resets all settings to Factory Default. To change the setting, press the K and

L buttonstohighlight, andpress the SELbutton. Amessagewillappear promptingforUserinput:

All setup will be returned to Factory Default

• Press the Select key to continue

• Press the Menu key to exit

3. DATE FORMAT: Configuration for the date display on the DVR. Press the K and L buttons to

highlight, and press the IJ to change the date format:

• MM-DD-YYYY

• DD-MM-YYYY

• YYYY-MM-DD

4. DATE/TIME/DST SET: Sets the Date and Time for the unit. Press the K and L buttons to

highlight, and press the SEL key to enter the configuration. Press the KLIJ buttons to change

the date format. Daylight Savings can be set from this menu to run between set days.

5. INFORMATION: Displays System Information:

HDD Capacity:

FPGA Version:

Application:

RAMDisk Version:

Kernel Version:

IP Address:

## GB / ## GB

############

###.###.###.###

##:##:##:##:##:##

MAC Address

6. SAVE & EXIT: Saves any changes made, and exits to the Main Menu. Press the K and L buttons

to highlight, and press the SEL button to accept the changes.

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System Set

SECTION 4

Disk Format

Displays Hard Drive information.

Disk Format

Internal HDD

External HDD

Execute Format

1. INTERNAL HDD: Allows the user to format the HDD. Use the IJ to change this option to YES

or NO. To format the Drive, set this option to YES and select the EXECUTE FORMAT option.

2. EXTERNAL HDD: Allows the user to format the External HDD. Use the IJ to change this

option to YES or NO. To format the Drive, set this option to YES and select the EXECUTE

FORMAT option.

3. EXECUTE FORMAT: Allows the Hard Drive to be formatted. Press the K and L buttons to

highlight, and press the SEL button to format. Enter the SYSTEM PASSWORD to star the Format

process.

Password Change

Allows the user to change the default password. The existing password must be entered to

access this screen.

New Password:

Password Change

Enter Current Password

Confirm Password

Exit w/o Registering

(PASSWORD MISMATCH)

1. NEW PASSWORD: Enter a new system password. Press the K and L buttons to highlight, and

press the SEL button to set a new password. Use the NUMBER keys (0-9) on the front panel of

the DVR to set the password of up to 8 characters.

2. CONFIRM PASSWORD: Enter the same password as set above. Press the K and L buttons

to highlight, and press the SEL button to set a new password. Use the NUMBER keys (0-9) on

the front panel of the DVR.

3. EXITWITHOUTREGISTERING:ExitsfromthePasswordmenuwithoutchangingthepassword.

NOTE: If the Password is not entered correctly on both the NEW and CONFIRM password

sections, the message PASSWORD MISMATCH will appear at the bottom of the screen.

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System Set

SECTION 4

Client Account

Configuration for additional user accounts.

Client Account

User ID

Password

Confirm Password

Exit without register

Add New Account

Delete Account

Save & Exit

Client List

1. ADD NEW ACCOUNT: Add a new user account to the system. Press the K and L buttons to

highlight, and press the SEL button to access the User Setup screen:

• USER ID: Enter the user ID. Press the KLIJ and Numbers (0-9) and Letters (A-Z, @ - _)

on the front panel of the DVR to enter information.

• PASSWORD: Enter a password. Press the K and L buttons to highlight, and press the SEL

button to set a new password. Use the NUMBER keys (0-9) on the front panel of the DVR

to set the password of up to 8 characters.

• CONFIRM PASSWORD: Enter the same password as set above. Press the K and L buttons

to highlight, and press the SEL button to set a new password. Use the NUMBER keys (0-9)

on the front panel of the DVR.

• EXIT: Exits without setting up an account.

2. DELETE ACCOUNT: Displays a list of accounts.Press the K and L buttons to highlight, and

press the SEL button to access the User list. Select a user and press the SEL key to delete the

account.

3. SAVE & EXIT: Saves any changes made, and exits to the Main Menu. Press the K and L buttons

to highlight, and press the SEL button to accept the changes.

Program Update

Allows the user to update the DVR firmware by downloading the most current application from

the Digimerge website, and using a Memory Stick. Download the most current program from the

http://www.digimerge.com website, and copy it to a Memory Stick. Connect the Memory Stick

to the USB 2.0 Port on the front panel of the DVR.

1. Enter the Menu - System Set and choose Program Update:

• NEW PROGRAM FOUND: If the new application is recognized, the DVR unit will display a

processing percentage. Reboot the DVR once complete.

• NEW PROGRAM NOT FOUND: If the application is not recognized, processing will not

continue.

Auto Delete Set

Sets the length of time that data will be held in the hard drive before it is deleted. Press the K and

L buttons to highlight the AUTO DELETE SET option, and press the SEL button to access the

day setting. Use the Number pad to set the option between 0 days to 99 days or None. Choose

the Save & Exit option to accept the changes to this option. The default setting is None.

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System Set

SECTION 4

PTZ Menu

Pan / Tilt / Zoom control (for Pelco D or Pelco P Model Cameras only)

Setup PTZ

Channel:

ID:

OFF

Protocol:

Baud Rate:

PELCO-P

2400

PTZ (enter Password)

Pan/Tilt/Zoom

Focus

Setup

PTZ Controller Set

ID:

Model:

TB-CN

9600

Baud Rate:

Save & Exit

1. PAN / TILT / ZOOM: Accesses the PTZ Control for a camera. Press the K and L buttons to

highlight, and press the SEL button to access PTZ controls:

• LEFT/RIGHT - Pans the camera LEFT/RIGHT

• UP/DOWN - Tilts the camera UP/DOWN

• VOL UP/DOWN - Zooms the camera IN/OUT

• SEL/MENU - Stops viewing / Exits viewing

2. FOCUS: Accesses the Focus Control for a camera.

Press the K and L buttons to highlight, and press the

SEL button to access FOCUS controls:

• UP/DOWN - Focuses NEAR/FAR

• SEL/MENU - Stops/Exits Menu

3. SETUP: Setup of the PTZ Cameras. Press the K and L buttons to highlight, and press the SEL

button to enter the SETUP menu:

• CHANNEL: Select the PTZ camera location (Channel 1-4,

1-8, or 1-16 depending on model)

• ID: Set the camera ID (1-256, or OFF).

• Protocol: Select the PTZ Protocol (PELCO-D or PELCO-P)

Setup PTZ

Channel:

ID:

Protocol:

Baud Rate:

• Baud Rate: Select the Baud Rate for the Camera (2400,

4800 or 9600 BPS)

OFF

PELCO-P

9600

• SAVE & EXIT: Saves any changes, and exits to the previous

menu.

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Network Set

SECTION 4

4. PTZ CONTROLLER: Setup of the PTZ Controller. Press K and L buttons to highlight, and

press SEL button to enter the PTZ Controller menu.

PTZ Controller Set

ID:

• ID: Set the PTZ Controller ID (001 - 999).

Model:

TB-CN

2400

• Model: TB-CN Series - This cannot be changed.

Baud Rate:

• BAUD RATE: Set the baud rate of the PTZ Controller (9600 BPS).

Save & Exit

• SAVE & EXIT: saves any changes, and exits to the previous menu.

Network Set

This submenu allows you to change the NETWORK options for the DVR unit. The options in the

DDNS Set menu control access to the DVR using the free DDNS server, and the options in the IP

Set section control local network settings for local access to the DVR.

DDNS Set

IP Set

Network Set

DDNS Set

The options in the DDNS Set menu allow the DVR unit to be accessed remotely using the Free

DDNS Server and the internet. All information will need to be manually entered based on

information from the free DDNS Setup (see page 35 for details).Set the USE DYNAMIC IP option

to YES if you will be using the Free DNS Website service to connect to your DVR.

• DDNS: Press the K and L buttons to highlight,

DDNS:

YES

and press the SEL button to set to NO/YES.

Domain Name:

User Name:

Password:

DDNS Status Check

Save & Exit

########

• DOMAIN NAME: Press the K and L buttons to

highlight, and press the SEL button to set to

enter setup. Use the Numbers and Letters on

the front panel of the DVR to set the Domain

Name (i.e. To enter the Domain Name

DHU504.digimerge.net, just enter DHU504)

• USER NAME: Press the K and L buttons to highlight, and press the SEL button to set to enter

setup. Use the Numbers and Letters on the front panel of the DVR to set the Domain Name.

• PASSWORD: Press the K and L buttons to highlight, and press the SEL button to set to enter

setup. Use the Numbers and Letters on the front panel of the DVR to set the Domain Name.

• DNS STATUS CHECK: Connects to the remote DNS Server to check the Status. Press the

K and L buttons to highlight, and press the SEL button to test the connection:

Checking DDNS NOW. Please wait... it may take a few minutes

A Status message will appear indicating a PASS or FAIL on the connection:

DDNS Status Check: PASS / FAIL

• SAVE & EXIT: Saves any changes made, and exits to the Main Menu. Press the K and L

buttons to highlight, and press the SEL button to accept the changes.

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Network Set

SECTION 4

IP Set

The options in the IP Set menu control the local network setup for the Unit. See 45 for additional

network setup instructions.

DHCP:

• DHCP: Press the K and L buttons to highlight,

and press the ←→ buttons to set to NO/YES.

Set this option to YES to allow the unit to get

Network information from the Router; set this

option to NO if information will be manually

assigned to the DVR unit.

IP Address:

Gateway:

Netmask:

DNS Server:

DVR Port:

###.###.###.###

2000

Webserver Port: 0080

Save & Exit

• IP ADDRESS: Press the K and L buttons to

highlight, and press the SEL button to enter

setup. Use the Numbers on the front panel of

the DVR to set the IP address.

• GATEWAY: Press the K and L buttons to

highlight, and press the SEL button to set to

entersetup. UsetheNumbersonthefrontpanel

of the DVR to set the Gateway address.

• NETMASK: Press the K and L buttons to highlight, and press the SEL button to set to enter

setup. Use the Numbers on the front panel of the DVR to set the Net Mask.

• DNS SERVER: Press the K and L buttons to highlight, and press the SEL button to enter

setup. Use the Numbers on the front panel of the DVR to set the DNS Server address.

• DVR PORT: Press the K and L buttons to highlight, and press the SEL button to enter setup.

Use the Numbers on the front panel of the DVR to set the DVR Port to 2000.

• WEBSERVER PORT: Press the K and L buttons to highlight, and press the SEL button to

enter setup. Use the Numbers on the frontpanel of the DVRto set the Webserver Portto0080.

• SAVE & EXIT: Saves any changes made, and exits to the Main Menu. Press the K and L

buttons to highlight, and press the SEL button to accept the changes.

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Event Notification

SECTION 4

Event Notification

This submenu allows you to change the NETWORK options for the DVR unit. The options will

change based on the DYNAMIC IP being set to NO or YES.

Event Notification Menu Tree

###

Event Notification

Email Registration

User 1:

User 2:

User 3:

Send Test Email

Save & Exit

Email Report

Report: Immediately

Save & Exit

Beep

Notification Out

Alarm Out

Duration

5 Sec.

OFF

Video Loss

Alarm

Motion

OFF

Power Loss

Save & Exit

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Event Notification

SECTION 4

Event Notification

Email Registration

Configuration settings for automatic emailing of events.

###

Email Registration

User 1:

User 2:

User 3:

###

Send Test Email

###

Save & Exit

1. USER 1 - USER 3: Setup of up to 3 email accounts to receive event emails. Press the K and L

buttons to highlight, and press the SEL key to enter the configuration. Press the KLIJ buttons

and Letters (A-Z), Numbers(0-9) and Symbols (@ - _) located on the front of the DVR to enter

the Email address.

2. SEND TEST EMAIL: Sends a test email to all configured Email addresses. To send a test email,

press the K and L buttons to highlight, and press the SEL button.

3. SAVE & EXIT: Saves any changes made, and exits to the Main Menu. Press the K and L buttons

to highlight, and press the SEL button to accept the changes.

Email Report

Configuration settings for automatic emailing of events.

Email Report

Report: Immediately

Save & Exit

1. REPORT: Specify when an email alert should be sent. Press the K and L buttons to highlight,

and press the IJ buttons to set to Immediately, Daily or Weekly.

2. SAVE & EXIT: Saves any changes made, and exits to the Main Menu. Press the K and L buttons

to highlight, and press the SEL button to accept the changes.

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Event Notification

SECTION 4

Notification Out

Configuration settings for Notifications.

OFF

Beep

Video Loss

Alarm

Notification Out

OFF

Alarm Out

Duration

Motion

Power Loss

Save & Exit

5 Sec.

1. EMAIL: Specifies an event type to be sent as an automatically generated email. Press the K

and L buttons to highlight, and press the SEL key to enter the Email submenu:

• VIDEO LOSS: Sets the Video Loss Event send to ON/OFF

• ALARM: Sets the Alarm Event send to ON/OFF

• MOTION: Sets the Motion Event send to ON/OFF

• POWER LOSS: Sets the Power Loss Event send to ON/OFF

• SAVE & EXIT: Saves any changes made, and exits to the Main Menu. Press the K and L

buttons to highlight, and press the SEL button to accept the changes.

2. BEEP: Turns the audible alerts ON/OFF when an event is detected. Press the K and L buttons

to highlight, and press the SEL key to enter the Beep submenu. Options within this menu are

the same as the EMAIL SUBMENU above.

3. ALARM OUT: Turns the alarm out to ON or OFF when an event is detected. Press the K and

L buttons to highlight, and press the SEL key to enter the Alarm out submenu. Options within

this menu are the same as the EMAIL SUBMENU above.

4. DURATION: Specifies the length of time for an event. Press the K and L buttons to highlight,

and press the IJ buttons to change the duration to 5 seconds, 10 seconds or 20 seconds.

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USB - Updating the DVR

SECTION 4

USB - Updating the DVR Firmware

Occasionally, updates to the DVR firmware become available on our website. These updates

can be installed on your DVR unit using the USB Memory Stick.

1. Download the most current program from the http://www.digimerge.com website, and copy it

to a Memory Stick. Compatibility has been successfully tested with the Lexar Jumpdrive 128/

256 MB, Sandisk Mini Cruzer 128 MB and Cruzer Micro 256MB.

2. Connect the Memory Stick to the USB 2.0 Port on the front panel of the DVR.

3. Enter the Menu by pressing the MENU button on the front panel of the DVR.

• Select the System Set Option, and choose Program Update

• NEW PROGRAM FOUND: If the new application is recognized, the DVR unit will display a

processing percentage. Reboot the DVR once complete.

• NEW PROGRAM NOT FOUND: If the application is not recognized, processing will not

continue.

Compatible USB Devices

The following USB devices have been tested successfully with the DHU500 Series DVR:

• Lexar Jumpdrive 128/256 MB

• SanDisk Mini Cruzer 128 MB

• SanDisk Cruzer Micro 256 MB

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SECTION 5

NETWORK CONNECTIVITY

Network Connectivity ...........................48

Router Port Forwarding .......................50

Setting Up Your DDNS Account ..........51

Setting Up DDNS on the DRV .............53

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Network Connectivity

SECTION 5

Network Connectivity

The DVR unit can be controlled using your existing network and a PC. The DVR Unit can be con-

trolled from within your network, or can also be controlled remotely through the Internet.

1. Connect the DVR to the Router.

Power the DVR on.

DVR

NOTE: It is recommended that the

DVR be connected to the router prior

to powering on the system.

The DVR can be automatically

assigned an IP address by the router

(and other network related settings),

or an IP address can be manually

assigned within the MENU -

NETWORK setup on Page 40.

2. Enable PORT FORWARDING on

your Router. Refer to the

instructions on Page 50 for details.

INTERNET

3. Set up a web account at http://

DDNS.digimerge.net. Refer to

Pages 51-53 for setup and

configuration instructions.

ROUTER

(Not Included)

4. Access the DVR Software with

either a Local PC or Remote PC

using Microsoft Internet Explorer 5

(or higher). See the Operator’s

Manual for details.

NOTE: Microsoft IE is the ONLY

supported browser at this time.

(Not Included)

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DVR Network Settings

SECTION 5

DVR Network Settings

Network Related settings for the DVR unit are set through the Menu options. See Page 36 for IP

Set Menu options.

1. Press the Menu button on the front panel of the

DVR. Select the Network Set option, and select

the IP Set option.

DHCP:

IP Address:

Gateway:

Netmask:

DNS Server:

DVR Port:

###.###.###.###

2000

• Set the DHCP option to either YES or NO.

Setting the option to YES will let the unit get

Networkinformationfromtherouter, andsetting

the option to NO will allow the user to set this

information manually.

Webserver Port: 0080

Save & Exit

• Setup the IP Address, Gateway and NetMask

manually, or allow the DVR to retrieve these

settings from the Router.

• Set the DVR PORT to 2000 (or any other port

desired between 2001 ~ 65535 that is not

currently in use).

• Set the WEBSERVER PORT to 80 (or any other port desired between 2001 ~ 65535 that is

not currently in use). If you use a port other than 80, you will need to include this port number

when accessing your DVR through Internet Explorer.

For example, if the DVR IP Address is 192.168.0.150, and the Webserver Port is set to

2005, use the following address on the Internet Explorer browser to access the DVR:

http://192.168.0.150:2005

NOTE: The Ports specified above will need to be forwarded in the Router Settings.

2. Select SAVE & EXIT to save the changes.

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Router Port Forwarding

SECTION 5

Router Port Forwarding

You will need to enable port forwarding on your Router to allow for external communications with

your DVR. The following ports will need to be forwarded to remotely connect to your DVR:

• DVR PORT: 2000 (or any other port you selected to use during setup)

• WEBSERVER PORT: 80 (or any other port you selected to use during setup)

Computers, DVRs, and other devices inside your network can only communicate directly with

each other within the internal network. Computers and systems outside your network cannot

directly communicate with these devices. When a system on the internal network needs to send

or receive information from a system outside the network (i.e. from the Internet), the information

is sent to the Router.

NETWORK EXAMPLE

Router

External IP

216.13.154.34

Router

Internal IP

192.168.0.1

Computer

Internal IP

192.168.0.2

DVR

Internal IP

192.168.0.150

Internet

Internal Network

When a computer on the Internet needs to send data to your internal network, it sends this data

to the external IP address of the Router. The Router then needs to decide where this data is to

be sent to. This is where setting up Port Forwarding becomes important.

Port Forwarding tells the router which device on the internal network to send the data to. When

you set up port forwarding on your Router, it takes the data from the external IP address:port

number and sends that data to an internal IP address:port number (i.e Router External IP

216.13.154.34:2000 to DVR Internal IP 192.168.0.3:2000).

The instructions found online in the Router Configuration Guide or at http://

www.portforward.com will assist you in the port forwarding configurations for a selection of

different router models.Visit our website at http://www.digimerge.com for more details

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Setting Up Your DDNS

SECTION 5

Setting Up Your DDNS Account

Digimerge offers a free DDNS server for use with your System. A DDNS account allows you to

set up a web site address that points back to your Local Network. The following outlines how to

set up your free DNS account.

1. Navigate to http://DDNS.digimerge.net

2. Select the Create Account option from the list on the left

side of the screen.

3. Complete the Account Information fields with your personal information

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Setting Up Your DDNS Account

SECTION 5

4. Complete the System Information fields as follows:

PRODUCT LICENSE SECTION:

• Product Code: Select your product model from the Product

Code drop down menu

• <Product Code> - <MAC Address>: Locate the MAC address

of your System by pressing the Info button on the Remote (or

from the menu).

URL REQUEST SECTION:

• URL Request: Choose a URL for your DDNS connection (i.e.

your name, your company or business name, or anything of

your choice.)

NOTE: The URL request must not exceed 8 CHARACTERS

5. Click the Create New Account link at the bottom of the form to submit your request.

6. Your Account information will be sent to you at the E-mail Address you used in Step 3.

Domain name:

User name:

Password:

tomsmith

tomsmith1

1234

You will need this information for remote access to your System. Record YOUR information

below:

Domain Name: _______________________________________________

User Name: _________________________________________________

Password: __________________________________________________

NOTE: The information sent to you in E-mail is CASE SENSITIVE. It is important when set-

ting up your DDNS information on your DVR.

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Setting up DDNS on the DVR

SECTION 5

Setting up DDNS on the DVR

Once the DDNS Account has been configured (and the account details received in Email), then

these settings can be added to the DVR unit. See the DDNS Set menu options on Page 35 for

further details.

1. Press the Menu button on the front panel of the

DVR. Select the Network Set option, and select

DDNS:

YES

the DDNS Set option.

Domain Name:

User Name:

Password:

########

• Set DDNS to YES (if using remote access to the

DVR. Otherwise, leave this option as NO).

DDNS Status Check

Save & Exit

• Setup the Domain Name, User Name and

Password manually, based on the settings

received in email.

NOTE: When you configure your DDNS information, only the first part of the address needs to be

input (i.e. dhu504.digimerge.net - for the Domain Name entry, only enter dhu504).

• Select the DDNS Status Check to confirm that the DDNS Service can be reached. An error

message will be displayed if a connection cannot be reached.

2. Select SAVE & EXIT to save the changes.

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SECTION 6

TROUBLESHOOTING

Troubleshooting...................................56

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Troubleshooting

SECTION 6

Troubleshooting

When a malfunction occurs, it may not be serious and can be easily corrected. The following

describes the most common problems and solutions. Please refer to the following before calling

your DVR dealer

Problem:

DVR Unit is not receiving power, or is not powering up

Check:

• Confirm that all cables are connected correctly

•ConfirmthattheON/OFF(I/O)switchontherearoftheunit(besidethepowercableconnection)

is ON (in the I position)

• Confirm that there is power at the outlet:

Connecting the power cable to another outlet

Test the outlet with another plugged device (such as an electric calculator or

phone charger)

• If the unit is connected through a power bar or surge protector, try bypassing the bar and

connecting the power directly to the wall outlet

Problem:

DVR is not responding when any of the buttons are pushed.

Check:

• Turn the master power switch OFF using the (I/O) switch on the rear of the unit (beside the

power cable connection):

Press the (I/O) switch to the OFF position (O)

Wait for 1 minute - all LED light indicators on the front of the unit will be off

Press the (I/O) switch to the ON position (I)

• The unit will make an audible alert when powered back on

Problem:

There is no picture appearing on a Channel / Camera is not displaying

Check:

• Check the camera video cable and connections - Disconnect and reconnect the cable at the

DVR and at the Camera

• Try moving the camera to another channel or use another cable

• Check if the Camera is in COVERT mode.

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Troubleshooting

SECTION 6

Problem:

The message “Can't display page is shown when failing to connect to DVR (when inputting the IP

Address or Domain Name in the Internet Explorer).

Check:

• Check the network connection

• Try connecting the DVR to a different port on the Router

• The DVR may not have the correct Network Settings. Refer to Technical Support.

Problem:

Cannot download the Active X Controls (when using Internet Explorer).

Check:

• Check that Windows XP Service Pack 2 is installed on the PC

• The DVR may not have the correct Network Settings. Refer to Technical Support.

Problem:

The Client Program is terminated with the error message "Unsupported OS version!".

Check:

•Theclientprogramonlyworks on WindowXP andWindows2000. ItdoesnotsupportWindows

98, 98SE, or ME

Problem:

The Client Login box appears, and does not accept the User ID and Password.

Check:

• This happens when the User ID and Password are not correct. Check the exact ID and

Password on the DVR unit.

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APPENDIX 1

DVR SPECIFICATIONS

DVR Specifications ..............................60

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DVR Specifications

APPENDIX 1

DVR Specifications

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APPENDIX 2

CONNECTING MOTION/ALARM

DEVICE

Connection Motion/Alarm Device ........62

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Connecting Motion / Alarm Device

APPENDIX 2

Connecting Motion / Alarm Device

Motion detection and Alarm controls are enabled through the Menu system on the DVR.

Additional motion sensor devices can be connected to the system (Motion Sensors, Door/

Window Sensors).

A motion detection or sensor unit can

be used to send a signal to the DVR

to begin camera recording on the

selected Video Channel (when

enabled in the Alarm Recording

Menu)

DVR

• Example: A Window sensor unit

has been installed on Alarm

Block port #4. When this sensor

is activated, the camera on port

#4 will start recording (if enabled

in the MENU on the DVR)

For the corresponding Menu Pro-

gramming, refer to Page 30.

Installing a Sensor

1. Connect the GROUND Cable to the

GND port on the Alarm Block on the

DVR

SENSOR

(Not Included)

2. Connect the SIGNAL Cable to a

numbered port (1-4)

To start ALARM RECORDING on a

DVR, refer to the RECORDING SET

section of the manual.

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Limited Warranty

Warranty: Subject to the exclusions and limitations below, Digimerge warrants to the initial end-user purchaser that the product will be

free from defects in material and workmanship for a period of one year from the date of purchase. Effective September 1, 2006: For all

purchases after September 1, 2006, Digimerge warrants that the hard drive(s) will be free from defects in material and

workmanship for a period of three years from the date of purchase. For valid warranty claims made during the warranty period, upon

proof of purchase, defective products will, at the election of Digimerge, be repaired or replaced without charge. Any products repaired or

replaced within the warranty period, shall be warranted by Digimerge to the initial end-user purchaser for 90 days from the return shipment

date, or the remainder of the warranty term, whichever is longer, and if outside of the warranty period then for 90 days from the return

shipment date. Products and parts may be replaced with refurbished items, and the products and parts replaced become the property of

Digimerge. You are responsible for all shipping costs associated with the return of the defective products for warranty service.

Exclusions and Limitations: Any of the following will void this warranty:

I.Installation or use of the product other than strictly in accordance with the instructions contained in the product’s instruction manual;

II.If the product is subjected to operating conditions (including atmospheric, moisture and humidity conditions) outside of the acceptable

conditions specified in the product's instruction manual;

III.if the product is subjected to misuse or abuse;

IV.If the product is subjected to electrical short circuits or transients, accident, fire, flood or Acts of God;

V.Adjustment, maintenance or repair of the product other than in accordance with Digimerge approved procedures; and

VI.Use of replacement parts other than those specified by Digimerge.

DIGIMERGE MAKES NO CLAIMS OR WARRANTIES OF ANY KIND WHATSOEVER REGARDING THE PRODUCT’S

ABILITY OR EFFECTIVENESS IN PREVENTING OR REDUCING THE RISK OF, OR DAMAGES RESULTING FROM,

LOSS OR THEFT OF PROPERTY OR PERSONAL INJURY. THIS LIMITED WARRANTY IS IN LIEU OF ALL OTHER

WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTY OF

MERCHANTABILITY OR FITNESS FOR A PARTICULAR USE OR PURPOSE. REPAIR OR REPLACEMENT AS

PROVIDED UNDER THIS LIMITED WARRANTY IS THE EXCLUSIVE REMEDY OF THE PURCHASER. DIGIMERGE

SHALL IN NO EVENT BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL, PUNITIVE, OR CONSEQUENTIAL

DAMAGES OF ANY KIND OR CHARACTER, INCLUDING, WITHOUT LIMITATION, PERSONAL INJURY, LOSS OF

REVENUE OR PROFITS, FAILURE TO REALIZE SAVINGS OR OTHER BENEFITS, OR CLAIMS AGAINST THE

PURCHASER BY ANY THIRD PERSON, EVEN IF DIGIMERGE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH

DAMAGES.

No claims or statements regarding the product, whether written or verbal, by salespeople, retailers, dealers or distributors, that are not

contained in this limited warranty or in the owner's manual are authorized by Digimerge and do not modify or expand this warranty. Some

countries, states, or provinces do not allow the exclusion or limitation of implied warranties or the limitation of incidental or consequential

damages for certain products supplied to consumers or the limitation of liability for personal injury. To the extent that such restrictions on

limitations apply to the products, the above limitations and exclusions may be limited in their application. In that case, when the implied

warranties are not allowed to be excluded in their entirety, they will be limited to the duration of the applicable written warranty, and if

damages may not be limited then the above limitations on damages apply, but only to the greatest extent permitted by local law.

Warranty and Non-Warranty Service: Contact the dealer that sold you this product, during the warranty period if applicable, to obtain

service. Non-warranty service is subject to the then current Digimerge service terms and prices. If the dealer fails to respond, cannot be

reached or fails to provide you with the required service, you may obtain service directly from Digimerge by calling our service department

at (866) 344-4674. You must provide Digimerge with the defective product's model number, serial number, date of purchase, sales or

invoice number, proof that you were the original end-user purchaser for warranty work, and a brief description of the problem. You must

obtain a return authorization number from the service department and must mark the number clearly on the shipping box. You must ship

the item prepaid in appropriate packaging to the following address:

Digimerge Technologies Inc.,

Attention: Repair Department,

300 Alden Rd,

Markham, Ontario, Canada,

L3R 4C1

For a depot nearest you, please view our website at http://www.Digimerge.com and click on the Technical

Support link.

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It’s all on the web

Product Information

Specification Sheets

Software Upgrades

Firmware Upgrades

User Manuals

Quick Start Guides

VISIT

www.digimerge.com

Digimerge Technologies Inc.

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