LG Electronics Telephone 20A User Manual

20 Series:  
20/20A/20W  
Digital Key Telephone  
System  
USER GUIDE  
0
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aria 20 SERIES DIGITAL KEY TELEPHONE SYSTEM USER GUIDE:  
aria 20A, aria 20, aria 20W  
Index  
A
Attendant Operation  
Alarm Reset .....................................…..……….  
Answering an Intercom Call ....................….……...  
Auto Call Number Redial ..........................………..  
14  
10  
8
Attendant Clock Set……………………………....  
Attendant DSS Operation………………………..  
Attendant Intrusion ................................……….  
Attendant Programming Menu Table …………..  
Auto Ring Mode Service ...................………….  
Changing Time/Date Format ..............……….…  
Day/Night Mode Service ...…..………………...…  
Make a Page……………………………………….  
Overriding a Key Telephone in DND …………...  
System Greetings ..................................…….…  
System Speed Dial .............................……….…  
To Erase SMDR Record ....................………..…  
To Print out Accumulated SMDR Records ....….  
To Set Current Time 1 Hour Early/Late ………..  
Transferring an Outside Line to Another Station.  
Wake-up Call ........................................……….  
17  
19  
18  
20  
18  
17  
18  
19  
19  
17  
18  
19  
19  
18  
19  
17  
C
Call Back ................................................………...  
Call Forward ...........................................………...  
Call Park ..................................................………...  
Call Transfer ..........................................…………..  
Call Wait (Camp On).................................………...  
Changing Differential Ring …………………..………  
Changing Intercom Answer Mode .............………..  
CO Message Wait ……………………………………  
Conference .............................................………...  
11  
12  
9
8
10  
11  
10  
15  
13  
D
DISA (Direct Inward System Access) ..........…..….  
Do Not Disturb .........................................………..  
15  
11  
F
Flash .......................................................………..  
Flexible Key Programme Table……………………..  
13  
16  
SLT Operation  
Answering a Call Wait ......…………............……  
Call Forwarding your Station …..……..……..…….  
Call transfer (Screened and Unscreened) ……..  
Call Wait (Camp On) ......…………............…….  
CO Line Hold ...............………………...………….  
Conference Calling ………….………………….….  
D N D (Do Not Disturb)......……………….........…..  
Group Call Pick Up…………….………………….  
Last Number Redial .........…..........………..…..…  
Meet Me Paging ...........…………............…………  
Message Waiting (Callback)…...…............…….  
Outside Call…………….…………….  
21  
21  
21  
21  
21  
21  
22  
21  
21  
22  
21  
21  
21  
21  
21  
22  
G
Group Call Pick-up .....................................……..  
13  
L
Last Number Redial ................................………...  
LCD Language Change …………………………….  
8
14  
M
Message Waiting ....................................………...  
Mute .......................................................………...  
11  
10  
P
Paging ....................................................………...  
Placing a CO Call on Hold ........................………..  
Placing an Intercom Group Call ................………..  
Placing an Outside Call ...............................………  
Programming Your Name into Display ...........…....  
11  
13  
12  
8
Paging...………….…………………………………..  
Placing an Intercom Call..............…...........……..  
Placing an Outside call on Hold ..............……...  
Return Call to Host System…..………..…………..  
13  
Shuttle Call ………….……………………………….. 22  
Station Speed Dialing ........….…... ……………… 21  
*
Queuing ......................................................………  
9
Voice Announcements………………………….…… 22  
R
Ring Volume Control ................................…….….  
12  
20W DECT Supplement  
GDC-340 LCD Display……………………………..  
GDC-340 Button Function…………………………  
DECT Features :…..………………………………..  
Call Transfer…………………………………………  
Call Wait (Camp On)……………………………….  
Call Back…………………………………………….  
Attendant Call……………………………………….  
Paging………………………………………………..  
DND…………………………………………………..  
Call Forward (& Cancel)……………………………  
Call Group Pilot……………………………………..  
Group Call Pick Up………………………………….  
Universal Night Answer…………………………….  
CO Group Answer…………………………………..  
Individual CO Line Access…………………………  
Speed Dial…………………………………………...  
Last Number Redial………………………………...  
Wake Up Call………………………………………...  
GDC-340 Menu Tree………………………………..  
23  
24  
25  
25  
25  
25  
25  
25  
25  
25  
25  
25  
25  
25  
25  
25  
25  
25  
26  
S
Save Number Redial ...........................…………….  
Speakerphone ......................................…. ……....  
Speaker Volume Control .............................……...  
Speed Dial Numbers .............................…………..  
Station Programming Menu Table ………………….  
13  
12  
12  
9
16  
T
Two-way Recording ................…...………………...  
14  
8
U
Universal Night Answer………………………………  
V
Voice Announcement …………………………….  
15  
14  
W
Wake-up Call .......................................……..…  
2
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aria 20 SERIES DIGITAL KEY TELEPHONE SYSTEM USER GUIDE:  
aria 20A, aria 20, aria 20W  
Quick Reference Guide for aria Digital Key Telephone  
MUTE button allows you to switch the built in microphone  
on or off when using the speakerphone or the handset  
microphone when using the handset.  
MON button enables you to make a phone call with-out  
lifting handset. It turns the telephone on and off when  
using the speakerphone.  
HOLD button enables you to place an outside caller on hold.  
REDIAL allows you to make last number redial and auto  
call number redial.  
Fixed Feature Buttons  
FLASH button may be used to terminate an outside call and  
re-seize dial tone without having to hang up the handset.  
SPEED button provides you with access to speed dialing, save  
number redial and last number redial.  
TRANS (TRANSFER) button is used to transfer an outside call  
from a station to another.  
CALLBK (CALLBACK) button allows you to leave a callback  
indication at a station that is busy, unattended, or in Do Not  
Disturb.  
CONF button is used to establish conference calls.  
DND/FWD (Do Not Disturb/Forward) button allows you to  
forward your calls to another destination, or make DND mode.  
VOLUME bar allows you to adjust speakerphone and  
handset volume.  
Call Forward  
Press MON button.  
Placing an Outside Call on Hold  
While connected to an outside line,  
Press DND/FWD button and dial the desired Call  
Forward type.  
Press HOLD/SAVE button.  
- Once for system hold  
- 1 : Unconditional  
- Twice for exclusive hold  
- 2 : Busy calls  
- 3 : No answer calls  
- 4 : Busy/no answer calls  
Reverse if hold preference is programmed to system hold.  
Press HOLD/SAVE button. CO line call will be put on hold  
according to the Hold Preference.  
- 5 : Station off-net  
Call Transfer  
- 6 : Incoming outside line to off-net (ATD only)  
- 7 : DVU forward for no answer/busy  
- # : Cancel previous call forward  
Dial the station number or press DSS button or  
intercom group where calls are forwarded.  
(Confirmation tone is heard.)  
While connected to an outside call,  
Press TRANS/PGM button.  
Dial station number or DSS button. (You can select a screened or  
unscreened transfer.)  
Screened Transfer  
When that extension answers, announce the transfer and hang up  
to complete call transfer.  
Unscreened Transfer  
When the called extension begins to signal, hang up to complete  
call transfer.  
Storing Speed Dial Numbers  
Call Wait (Camp-on)  
If you dial a busy station, you may alert it to your call.  
After receiving intercom busy tone, dial * or the last  
digit of called station number or press DSS button.  
When the called party answers, consult with them  
or hang up to transfer the call.  
Press TRANS/PGM button and then SPEED button.  
Dial the speed number bin.  
Conference  
- Station Speed Number bins:  
Call the desired party (internal or outside). When  
called party answers, press CONF button.  
Add next conference party by selecting another  
outside line or intercom station.  
When the party answers, press CONF button twice. All  
parties are connected.  
aria 16(ver. 1.0~3.0) & aria 20W(ver: 1.0~2.0) : 01~20  
aria 20 & 16(ver. 4.0) & 20W(ver: 3.0) : 01~19  
- System Speed Number bin: 21~99 (Attendant programmed)  
Dial the phone numbers to be stored.  
Press HOLD/SAVE button to save the number.  
To erase an exiting speed bin,  
Press TRANS/PGM button and then SPEED button.  
Dial speed number bin to be erased.  
Press HOLD/SAVE button.  
To terminate a conference,  
The conference initiator should be actively in the conference.  
Hang up, or press CONF button to finish the  
conference (only for conference initiator).  
Dialing a Speed Number  
Press SPEED button and dial the speed number bin.  
When the called party answers, pick up the handset or use  
speakerphone.  
Flexible Buttons Programming  
Press TRANS/PGM button.  
Leaving a Message Waiting Indication  
If you dial a station that is unattended or in Do Not Disturb,  
you can leave a message waiting indication.  
Dial the desired intercom station. Busy tone or DND tone  
is heard.  
Press a flexible button to be programmed.  
See the below chart and dial the desired code.  
Press HOLD/SAVE button.  
Direct Station Select: 700~720 (aria 20), 700~730 (aria 20W)  
700~715 (aria 16)  
Call Wait (Camp-on)………………TRANS/PGM + 8 5  
Station Speed Dial…………………SPEED + bin no(00~19)  
for aria 16(ver. 1.0~3.0)/20W(ver: 1.0~2.0): 01~20  
System Speed Dial…………………SPEED + bin no. : 21~99  
All Call Page…………………………# 0  
Press CALLBK button. The called party’s CALLBK  
button LED will flash.  
To answer a Message Waiting Indication,  
Press flashing CALLBK button and the station that left  
message will be signaled with tone ringing.  
If called station does not answer, press the CALLBK  
button once to leave a message.  
Last Number Redial  
The last dialed number on an outside line is saved.  
Press REDIAL button. Or,  
Press SPEED button and dial *.  
Universal Night Answer  
2
Last Number Redial………………...SPEED + *  
To erase a flexible button,  
Press TRANS/PGM button.  
Press the flexible button to be erased.  
Press HOLD/SAVE button.  
Universal Night Answer  
When a CO call is ringing (If programmed by Installer)  
Dial 6 9, the CO call is connected  
3
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aria 20 SERIES DIGITAL KEY TELEPHONE SYSTEM USER GUIDE:  
aria 20A, aria 20, aria 20W  
CONTENTS  
Index (Alphabetical Order – Digital User Guide Section)..........................................………………………….  
Quick Reference Guide ……..............................................................................................................…….  
Digital Key Telephone Family............................................................................................................…….  
2
3
7
CO Line Features  
Placing an Outside Call .................................................................................................................………….  
Answering an Outside Call................................................................................................…………………...  
Call Transfer .................................................................................................................………………………  
Last Number Redial..................................................................................................................……………..  
Auto Call Number Redial......................................................................................................................…….  
Universal Night Answer………………………………………………………………………………………………  
Queuing................................................................................................................…….......………………….  
Speed Dial Numbers ............................................................................................................................…...  
Call Park ..............................................................................................................................................…...  
Storing Dial By Name ...........................................................................................................................…...  
8
8
8
8
8
8
9
9
9
10  
Intercom Features  
Changing Intercom Answer Mode ........................................................................................................…...  
Answering an Intercom Call .................................................................................................................…..  
Directed Call Pick-up..............................................................................................................................…...  
Call Wait (Camp-on) .............................................................................................................................…...  
Mute ...................................................................................................................................................…….  
Changing Differential Ring ..................................................................................................................…...  
Message Waiting....................................................................................................................……………….  
Call Back...............................................................................................................................................…...  
Paging ........................................................................................................…………………………………...  
Do Not Disturb............................................................................................................………………………..  
Call Forward .....................................................................................................................………………….  
Speakerphone .........................................................................................................................…………….  
Speaker Volume Control.................................................................................................…………………….  
Ring Volume Control .............................................................................................................................…..  
10  
10  
10  
10  
10  
11  
11  
11  
11  
11  
12  
12  
12  
12  
System Features  
Placing an Intercom Group Call..........................................................................................................……...  
Flash .......................................................................................................................………………………….  
Placing a CO Call on Hold ...................................................................................................................….…  
Group Call Pick-up...............................................................................................................................…....  
Conference ....................................................................................................................…………………...  
Programming Your Name into Display .................................................................................................…...  
Wake-up Call ..........................................................................................................................……………...  
Using Dial By Name ............................................................................................................................…….  
LCD Language Change ...................................................................................................…………………..  
Alarm Reset ...................................................................................................…………………………………  
Two-way Recording ……………………………………………………………………………………………………  
Voice Announcement ...............................................................................................….………………………  
CO Message Wait ………………………………………………………………………………………..……………  
DISA (Direct Inward System Access) ..................................................................................................…….  
Flexible Button Programming ...…….......................................................................................................…..  
Station Programming Menu Table …….……………..……………………………………………………….…….  
12  
13  
13  
13  
13  
13  
14  
14  
14  
14  
14  
15  
15  
15  
16  
16  
Attendant Operation  
Wake-up Call..........................................................….........................................................  
System Greetings................................................................................................................  
Changing Time/Date Format ...............................................................................................  
Attendant Clock Set ....................................................................................…………………  
To Set Current Time 1 Hour Early/Late ……………..………………………………………….  
System Speed Dial.......................................................................................................…....  
Attendant Intrusion .........................................................................................…... …………  
Day/Night Mode Service............………...............................................……………….......….  
Auto Ring Mode Service………………………...…………………………………………………  
To Print out Accumulated SMDR Records........................................................................…  
To Erase SMDR Record....................................................................................................…  
Attendant LCD Language ............................................................................................…….  
Attendant DSS Operation ..............…......................................................................………..  
Make a Page .………………....................................................................................………..  
Transferring an Outside Line to Another Station......................................................…….....  
Overriding a Key Telephone in Do Not Disturb .................................................................…  
Attendant Programming Menu Table……………………………………………………………..  
17  
17  
17  
17  
18  
18  
18  
18  
18  
19  
19  
19  
19  
19  
19  
19  
20  
4
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aria 20 SERIES DIGITAL KEY TELEPHONE SYSTEM USER GUIDE:  
aria 20A, aria 20, aria 20W  
CONTENTS  
Analogue Single Line Telephone Operation  
Placing a Outside Call…………………...........................................................……………….…………….  
Placing an Intercom Call..................................................................................................…...........……..  
Placing an Outside call on Hold ......................................................................................…...........……..  
Group Call Pick Up ...............................................................................………..….……………………….  
Message Waiting (Callback)..................................................................................…………............…….  
Call Wait (Camp On) ...........................................................................................…………............…….  
Answering a Call Wait ...........................................................................................…………............……  
Call transfer (Screened and Unscreened) ……………………………………………………………...….….  
Last Number Redial .............................................................................................…..........………..…..…  
Station Speed Dialing ...........................................................................................….…... ………………  
Conference Calling ..........................................….................…………………………………………….….  
Message Waiting (Callback)…………………………………………………………………………………….  
Call Forwarding your Station ...........................................................….………………………..……..…….  
Paging ......................................................................……... …………….…………………………………..  
CO Line Hold ...........................................................................................………………...……………….  
Voice Announcements (Requires an Aria Voice Card)………………………………………………………  
Meet Me Paging ...........................................................................................…………............…………  
Return Call to Host System.….........................................................…………………………..…………..  
D N D (Do Not Disturb) .............................................................................….......……………….........…..  
Shuttle Call ……………………………………………………..……………….………………………………..  
Programming Name for SLT……………………………………………………………………………………..  
Call Park……………………………………………………………………………………………………………  
Retrieve Call Park…………………………………………………………………………………………………  
21  
21  
21  
21  
21  
21  
21  
21  
21  
21  
21  
21  
21  
21  
21  
22  
22  
22  
22  
22  
22  
22  
22  
20W DECT Supplement  
GDC-340 LCD Display…………………………………………………………………………………………...  
GDC-340 Button Function……………………………………………………………………………………...  
DECT Features :…..……………………………….. …………………………………………………………...  
Call Transfer……………………………………………………………………………………………………...  
Call Wait (Camp On)………………………………. …………………………………………………………...  
Call Back……………………………………………. …………………………………………………………...  
Attendant Call………………………………………. …………………………………………………………...  
Paging……………………………………………….. …………………………………………………………...  
DND………………………………………………….. …………………………………………………………...  
Call Forward (& Cancel)………………………………………………………………………………………...  
Call Group Pilot…………………………………….. …………………………………………………………...  
Group Call Pick Up…………………………………. …………………………………………………………...  
Universal Night Answer……………………………. …………………………………………………………...  
CO Group Answer………………………………….. …………………………………………………………...  
Individual CO Line Access……………………………………………………………………………………...  
Speed Dial…………………………………………... …………………………………………………………...  
Last Number Redial………………………………... …………………………………………………………...  
Wake Up Call………………………………………... …………………………………………………………...  
GDC-340 Menu Tree……………………………….. …………………………………………………………...  
23  
24  
25  
25  
25  
25  
25  
25  
25  
25  
25  
25  
25  
25  
25  
25  
25  
25  
26  
DOCUMENT REVISION  
MW  
22/09/03  
Edit Pg 15, 7, 6; Removed Aria 16 Titles  
Reformat bullet and specialist fonts for PDF.  
05-Sep-05  
5
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aria 20 SERIES DIGITAL KEY TELEPHONE SYSTEM USER GUIDE:  
aria 20A, aria 20, aria 20W  
NOTES & Speed Dial Entry Record  
Station # ………..  
Speed Dial Numbers:  
SPD(  
SPD(  
SPD(  
SPD(  
SPD(  
SPD(  
SPD(  
SPD(  
SPD(  
SPD(  
SPD(  
SPD(  
SPD(  
SPD(  
SPD(  
SPD(  
SPD(  
SPD(  
SPD(  
SPD(  
)
)
)
)
)
)
)
)
)
)
)
)
)
)
)
)
)
)
)
)
SPD(  
SPD(  
SPD(  
SPD(  
SPD(  
SPD(  
SPD(  
SPD(  
SPD(  
SPD(  
SPD(  
SPD(  
SPD(  
SPD(  
SPD(  
SPD(  
SPD(  
SPD(  
SPD(  
)
)
)
)
)
)
)
)
)
)
)
)
)
)
)
)
)
)
)
6
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aria 20 SERIES DIGITAL KEY TELEPHONE SYSTEM USER GUIDE:  
aria 20A, aria 20, aria 20W  
Digital Key Telephone Family  
(You cannot use any Large LCD keyset (not shown) with aria  
20/20A/20W system.)  
KD-36D : LCD Display, 24 Flexible Buttons  
KD Series  
KD-36N : No LCD Display, 24 Flexible Buttons  
KD-24D : LCD Display, 12 Flexible Buttons  
KD-24N : No LCD Display, 24 Flexible Buttons  
KD-36EXE  
KD/E Series  
KD/E-36EXE  
KD/E-8BTN  
KD/E-36EXE : LCD Display, 24 Flexible Buttons  
KD/E-36ENH : No LCD Display, 24 Flexible Buttons  
KD/E-24EXE : LCD Display, 12 Flexible Buttons  
KD/E-24ENH : No LCD Display, 24 Flexible Buttons  
KD/E-8 BTN : No LCD Display, 8 Flexible Buttons  
LKD-2N/S  
LKD-8D/S  
LKD-30DS  
LKD-2N/S: No LCD Display, 2 Flexible Buttons  
LKD-8D/S: LCD Display, 8 Flexible Buttons  
LKD-30D: LCD Display, 30 Flexible Buttons (Dual LED with Flex. BTN 01~24 & Single LED with 25~30)  
LKD-30LD: Large LCD Display, 30 Flexible Buttons (Dual LED with Flex. BTN 01~24 & Single LED with 25~30)  
LKD-DSS: 48 Flexible Buttons  
The LKD series keysets can be normally operated in the following S/W version or later.  
aria 34E: GS40P-1.2A // aria 100: GS00P-3.2A // aria 186: GS86P-5.1A  
aria 34E: GS40P-1.1Cd // aria 100: GS00P-3.1Df // aria 186: GS86P-4.0Ee  
7
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aria 20 SERIES DIGITAL KEY TELEPHONE SYSTEM USER GUIDE:  
aria 20A, aria 20, aria 20W  
Placing an Outside Call  
Button  
Procedures  
Range  
Lift handset or press MON button.  
Press outside line button, pool button or dial CO line access code.  
Dial desired party.  
1
OR: 4 + (1 ~ 4)  
OR: 48 +  
20/16 :( 1 ~ 6)  
20W :( 1 ~ 8 )  
When called party answers, lift handset or use speakerphone.  
Answering an Outside Call  
Button  
Procedures  
Range  
Lift handset or press MON button to use speakerphone.  
Press flashing CO line button or loop key. (NB: If the Preferred Line Answer feature  
is ON for your station, you may answer just by lifting handset, or press MON.)  
Call Transfer  
Range  
Button  
Procedures  
To transfer an outside call to the other extension,  
Press TRANS/PGM button. (The outside call is put on hold.)  
Dial station number or appropriate DSS button.  
16 : 700 ~ 715  
20 : 700 ~ 720  
20W: 700 ~ 730  
You can make a screened or unscreened transfer.  
Screened  
Transfer  
When the called extension answers, introduce the call hang up to complete call transfer.  
While the station you called rings, hang up to complete call transfer.  
Unscreened  
Transfer  
To answer screened transfer,  
When a station rings according to Intercom Answer Mode selection, answer the  
intercom call.  
The transferring party hangs up, the call will be connected.  
Last Number Redial  
Range  
Button  
Procedures  
The last dialed number on an outside line is saved.  
To redial the last dialed number,  
Press REDIAL button. Or,  
Press SPEED + *.  
Auto Call Number Redial  
When the called party is busy or does not answer the call, the system can automatically redial the number by pre-programmed  
time interval.  
Range  
Button  
Procedures  
Press REDIAL button.  
Hang up.  
A busy or no answer number will be redialed automatically after  
pre-programmed time interval while MUTE button is lighting.  
When called party answers, lift handset to talk.  
Available by  
Software:  
16: Above V4.0  
20W: Above V3.0  
20: All  
Universal Night Answer  
When CO lines are programmed for UNA and the system is placed into night mode, users can answer incoming CO line  
calls employing dial code regardless of pick-up group.  
Range  
Button  
Procedures  
Lift handset or press MON button.  
Press flashing CO line button. If a CO line button is not assigned, dial 6 9.  
You will be connected to ringing outside line.  
8
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aria 20 SERIES DIGITAL KEY TELEPHONE SYSTEM USER GUIDE:  
aria 20A, aria 20, aria 20W  
Queuing  
When a CO line is busy, you can request a call back when the CO line is available. As soon as it  
becomes idle, you can be the first extension to get the CO line.  
Range  
Button  
Procedures  
Lift handset or press MON button.  
Available by Software:  
16: Above V4.0  
20W: Above V3.0  
Press busy outside line button or specific line group button.  
Pressing CALLBK button, your CALLBK button is lighting, confirmation tone plays.  
Hang up or press MON button.  
To answer a queue request,  
When the busy CO line or specific line group returns to idle, you hear ring and the  
queued line button is flashing.  
Lift handset and dial a desired phone number.  
Speed Dial Numbers (Station Basis)  
Each extension can program up to 20 individual speed dial numbers in the station. The numbers  
are entered and stored by the user and it can be recalled at any time.  
Range  
Button  
Procedures  
To store station speed numbers,  
Press TRANS/PGM button.  
Press SPEED button.  
Dial speed number bin.  
Dial the phone numbers to be stored.  
Press HOLD/SAVE button.  
Enter name for Dial by Name. (optional)  
Or,  
Station Speed bin:  
00 ~19  
Or 00 ~20  
Press TRANS/PGM button.  
Press SPEED button.  
Dial speed number bin.  
Dial by Name :  
Press desired outside line button.  
Dial the phone number to be stored.  
Press HOLD/SAVE button.  
Enter name for Dial by Name. (optional)  
Press HOLD/SAVE button.  
Available by Software:  
aria 16: Above V4.0  
aria 20W: Above V3.0  
All aria 20  
To use station speed numbers,  
Lift handset or press MON button.  
Press SPEED button.  
System Speed bins  
21~99  
Dial speed number bin.  
To use system speed numbers,  
Lift handset or press MON button.  
Press SPEED button.  
Dial speed number bin.  
To erase station speed numbers,  
Press TRANS/PGM button.  
Press SPEED button.  
Dial speed number bin to be erased.  
Press HOLD/SAVE button.  
Call Park  
A call can be parked in a parking location and the call will be retrieved by dialing the location number. (The call can be picked up by  
another extension.)  
Range  
Button  
Procedures  
601~606  
While connected to an outside call,  
Press TRANS/PGM button.  
Dial parking location.  
To retrieve a parked call  
Dial the parking location  
You are connected to the caller  
Available by Software:  
aria 16: Above V4.0  
aria 20W: Above V3.0  
All aria 20  
9
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aria 20 SERIES DIGITAL KEY TELEPHONE SYSTEM USER GUIDE:  
aria 20A, aria 20, aria 20W  
Storing Dial by Name  
Users for digital display phone can enter the called party’s name so they can dial by name instead of dialing the phone number.  
Button  
Procedures  
Press TRANS/PGM button.  
Press SPEED button and speed number bin.  
Dial the desired phone number.  
Q - 11  
Z - 12  
. - 13  
A - 21  
B - 22  
C - 23  
2 - 20  
D - 31  
E - 32  
F - 33  
3 - 30  
Available by Software:  
aria 16: Above V4.0  
aria 20W: Above V3.0  
All aria 20  
1 - 10  
Press HOLD/SAVE button.  
Enter the name up to 16 letters using the code:  
G - 41  
H - 42  
I - 43  
J - 51  
K - 52  
L - 53  
5 - 50  
M - 61  
N - 62  
O - 63  
6 - 60  
4 - 40  
P - 71  
R - 72  
S - 73  
Q - 7*  
7 - 70  
W - 91  
X - 92  
Y - 93  
Z - 9#  
9 - 90  
T - 81  
U - 82  
V - 83  
8 - 80  
Press HOLD/SAVE button.  
Pressing [] key while entering name, the  
last character will be erased.  
*1 - Blank  
*2 - :  
0-00  
#
*3 - ,  
Changing Intercom Answer Mode  
Button  
Range  
Procedures  
Press TRANS/PGM button.  
Dial 4 9  
Dial 1 for Hands-free, 2 for Tone ring, or 3 for Privacy announce.  
Press HOLD/SAVE button.  
Dial intercom number or press programmed DSS button.  
You will hear,  
- Ring back tone in TN (Tone) mode. Wait for called station to answer the ringing.  
- 3 bursts of tone in HF(Hands-free) or PV(Privacy) mode.  
Begin your announcement after the tone.  
Answering an Intercom Call  
Range  
Button  
Procedures  
With your intercom answer mode setting,  
- in TN mode, intercom ring is heard. Lift handset to talk.  
- in PV mode, 3 bursts of tone and one-way announcement is heard. Lift handset  
to talk.  
- in HF mode, 3 bursts of tone and announcement is heard. Reply with Hands-free  
mode or lift handset for privacy.  
Directed Call Pick-up  
Button  
Procedures  
You hear intercom or transferred outside line ring at a station.  
Lift handset or press MON button.  
Dial * 42 and the ringing station number.  
You will be connected to the calling party.  
Available by Software:  
aria 16: Above V4.0  
aria 20W: Above V3.0  
All aria 20  
16 : 700~ 715  
20 : 700~ 720  
20W: 700~730  
Call Wait (Camp-on)  
If you dial a busy station, you may alert it of your call.  
Button  
Procedures  
Range  
After receiving busy tone, dial “* ” or last digit of called station number, or press DSS.  
Camp-on tone is heard in called station.  
When called party answers, talk or hang up to transfer the call.  
Mute  
It provides privacy during speakerphone or handset operation by disabling the microphone.  
Button Procedures  
Range  
Press MUTE button to activate.  
Press MUTE button again to deactivate.  
10  
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aria 20 SERIES DIGITAL KEY TELEPHONE SYSTEM USER GUIDE:  
aria 20A, aria 20, aria 20W  
Changing Differential Ring  
Button  
Procedures  
Range  
Press TRANS/PGM button.  
Dial 5 0  
Select the ring type by dialing 1~4.  
Press HOLD/SAVE button.  
Message Waiting  
When the called extension does not answer the call, you can leave a message wait to the station.  
Button  
Procedures  
Range  
If a called party does not answer, press CALLBK button.  
Hang up.  
At that time, the LED of CALLBK button in the called station is flashing.  
On LKD-2N/S, 8D/S,  
If a called party does not answer, press TRANS/PGM button and dial 5 6  
To answer a message waiting,  
Press flashing CALLBK button.  
Station that left message will be signaled with tone ring.  
On LKD-2N/S, 8D/S,  
Dial 5 7 to answer a message waiting.  
Call Back  
If you dial a station that is busy, you can leave a callback indication.  
Range  
Button  
Procedures  
After receiving intercom busy tone, press CALLBK button.  
Hang up.  
When the busy station hangs up, you will be signaled.  
Answer the signal by lifting handset or by pressing MON button, the station you  
called will be signaled.  
Paging  
A station, which is allowed to access page facilities, can connect and transmit voice announcement to any or all of the  
system external/internal page zones.  
Range  
Button  
Procedures  
To make a page,  
Lift handset.  
All Call  
#
#
#
#
#
0
1
2
4
3
Dial page zone. (See chart.)  
And you will hear warning tone.  
After the tone, speak your message.  
Hang up.  
Internal Zone 1  
Internal Zone 2  
Internal All Call  
External All Call  
Internal Zones:  
1~2  
Do Not Disturb  
Range  
Button  
Procedures  
If your phone has been programmed to have Do Not Disturb,  
Press DND/FWD button while on-hook or your phone is ringing.  
The LED is lighting and your phone is in DND.  
To remove Do Not Disturb,  
Press DND/FWD button while on-hook.  
The LED is extinguished and DND at your phone is removed.  
On LKD-2N/S, 8D/S,  
Dial 5 3 instead of pressing DND/FWD button (Toggle setting).  
11  
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aria 20 SERIES DIGITAL KEY TELEPHONE SYSTEM USER GUIDE:  
aria 20A, aria 20, aria 20W  
Call Forward  
A call can be forwarded to the other station or group depending on the call forward type. It should be programmed in Admin.  
Button  
Procedures  
Lift handset or press MON button. (The MON button is lighting.)  
Press DND/FWD button.  
Press the call forward type;  
1 - Unconditional  
2 - Busy calls  
3 - No answer calls  
4 - Busy / no answer calls  
5 - Station off-net  
Station. No.  
16 : 700~ 715  
20 : 700~ 720  
20W: 700~730  
6 - Incoming outside line to off-net (system attendant only)  
7 - DVU forward for no answer/busy  
( # - Cancel all Call Forwards)  
Dial station number or press DSS button or intercom group.  
Confirmation tone is heard and DND/FWD button is flashing on forwarded station.  
Hang up.  
- In case Station Off-net, the number you are forwarding to should be saved as a  
speed dial number first.  
Range  
- In case Incoming outside line to Off-net, it requires system programming.  
(DND/FWD + dial 7; in no answer case, the forwarding time can be programmed with  
Installer Programming.)  
ICM. Group  
61~64  
To cancel call forward,  
Lift handset or press MON button.  
Press DND/FWD button and dial #.  
Hang up.  
- To cancel Incoming Outside line to Off-net (at system attendant), Press MON +  
DND/FWD + CO line code (CO group/CO line no. /CO BTN) + #  
On LKD-2N/S, 8D/S,  
Dial 5 4 instead of pressing DND/FWD button.  
Speakerphone  
Pressing an outside line button, a speed button, a station button or dialing a station number will automatically activate the  
speakerphone. (LKD-2N/S has no microphone and doesn’t function as Hands-free unit.)  
Range  
Button  
Procedures  
To activate speakerphone,  
Press MON button.  
Dial outside line number or intercom number to talk.  
Speaker Volume Control  
Button  
Procedures  
In speakerphone mode, press VOLUME (/) button to control the speakerphone volume.  
Range  
Ring Volume Control  
Range  
Button  
Procedures  
When bell rings, press VOLUME (/) button to control  
ring volume.  
Placing an Intercom Group Call  
Range  
Button  
Procedures  
To make an intercom group call,  
Lift handset or press MON button.  
Dial the intercom group number.  
ICM. Group No.  
61~64  
12  
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aria 20 SERIES DIGITAL KEY TELEPHONE SYSTEM USER GUIDE:  
aria 20A, aria 20, aria 20W  
Flash  
May disconnect outside line and re-seize dial tone if programmed . It can be used to send a recall to line, when the system is  
connected with a PBX or Enhanced Feature Analogue Line.  
Button  
Procedures  
Range  
While connected to an outside line, press FLASH button.  
Placing a CO Call on Hold  
Range  
Button  
Procedures  
While on a CO call  
Press HOLD/SAVE button.  
- Hold Preference for system hold or exclusive hold is set at Installer programming  
To retrieve the call,  
Lift handset and press flashing outside line button. OR dial 8 # and the CO line  
number  
Group Call Pick-up  
Button  
Procedures  
Range  
You should be in the same pick-up group as ringing phone.  
You hear an unattended phone ringing.  
Lift handset or press MON button.  
Dial 6 6  
Conference  
Range  
NB:  
At most 3 parties  
can be active in  
a conference.  
Button  
Procedures  
To establish a conference,  
Call desired party. (internal or outside)  
Press CONF button. (CONF button is lighting and the called  
party is put on exclusive hold.)  
Call the next party.  
Press CONF button twice. (once if adding additional parties)  
Conference is established.  
To exit a conference (unsupervised),  
Press CONF button in the supervisor station and hang up.  
Other parties are still connected.  
Re-entering a conference,  
Lift handset or press MON button.  
Press CONF button.  
To drop an outside party, (not available in aria 16/20W)  
(You should be active in the conference.)  
Press outside line of party you wish to drop.  
Hang up or press MON button.  
To terminate the conference,  
Hang up or, press CONF button if unsupervised.  
On LKD-2N/S, 8D/S,  
Conference feature can be accomplished by programming  
a flexible key as CONF button (TRANS + 91).  
Programming Your Name into Display  
You can program your name and people using display phones will see your name instead of your station number.  
Range  
Button  
Procedures  
Press TRANS/PGM button.  
Press SPEED button and dial 0 0.  
Press SPEED button.  
Available by Software:  
16: Above V4.0  
Enter your name. (up to 7 letters using the code in “Storing Dial by name.)  
Press HOLD/SAVE button.  
20W: Above V3.0)  
13  
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aria 20 SERIES DIGITAL KEY TELEPHONE SYSTEM USER GUIDE:  
aria 20A, aria 20, aria 20W  
Wake-up Call  
The system automatically sends ring signal to a station which registers a wake-up time. There are two kinds of wake-up  
call, one is effective for one-day, the other is effective until canceled.  
Range  
Button  
Procedures  
To register wake-up time,  
Press TRANS/PGM button.  
Dial 4 1 and 4-digit wake-up time (HHMM) in 24-hour mode.  
Press HOLD/SAVE button for “one-day” or dial # and  
HOLD/SAVE button for “until canceled”. (Confirmation tone is heard.)  
To cancel wake-up call,  
Press TRANS/PGM button and dial 4 2.  
Press HOLD/SAVE button. (Confirmation tone is heard.)  
Using Dial By Name  
Each station and speed dial number can be assigned to a name. When names are programmed, you may select a speed dial  
number by the stored name.  
Range  
Button  
Procedures  
Press SPEED button twice.  
On the display, you will see the following.  
Select desired type.  
1 : Intercom  
DIAL BY NAME  
ICM : 1 U_SPD : 2 S_SPD : 3  
2 : User (Station Speed Dial)  
3 : System (System Speed Dial)  
Confirmation tone is heard and you will  
see the following:  
1 : XXXX XXXX XXXXXX  
2 : YYYY YYYY YYYYYY  
Press the VOLUME button to see the next two names.  
You may enter characters using the code in “Storing Dial by Name”. The LCD will  
display the first two names which match your input.  
To select the name in line 1, press HOLD/SAVE button.  
To select the name in line 2, dial 2 and press HOLD/SAVE button.  
The call is placed automatically.  
LCD Language Change  
Range  
Procedures  
Button  
Available by  
Software:  
16: Above V4.0  
20W: Above V3.0  
Press TRANS/PGM button and dial 5 1 .  
The language in LCD is changed into default value.  
If pressing TRANS/PGM + 5 1, the language in the LCD is changed to the nation’s  
language.  
Alarm Reset  
Range  
Button  
Procedures  
To terminate alarm signal while idle state,  
Dial 6 5  
Confirmation tone is heard and the alarm signal is terminated at all assigned stations.  
Two-way Recording  
While a CO line call, you can record the conversation and it will be saved in its own mailbox.  
Button  
Procedures  
Range  
To record the conversation,  
Press the programmed {RECORD} button.  
To program the {RECORD} button,  
[TRANS/PGM] + Flex. BTN + [TRANS/PGM] + # 4 + [HOLD/SAVE]  
To finish the recording,  
Press the programmed {RECORD} button again. Or, replace the handset.  
14  
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aria 20 SERIES DIGITAL KEY TELEPHONE SYSTEM USER GUIDE:  
aria 20A, aria 20, aria 20W  
Voice Announcement  
Button  
Procedures  
Range  
Record your greeting,  
Lift handset or press MON button.  
Press DND/FWD button.  
Dial 7 # Record your greeting  
Press Hold/Save  
NB: Call Forward to DVU is automatically enabled after recording your greeting.  
Delete your greeting,  
Lift handset or press MON button.  
Press DND/FWD button.  
Dial 7 * .  
Activate Call Forward to DVU,  
Lift handset or press MON button.  
Press DND/FWD button.  
Dial 7 .  
Go on-hook.  
Deactivate Call Forward to DVU,  
Lift handset or press MON button.  
Press DND/FWD button.  
Dial #.  
Go on-hook.  
To listen to the recorded message,  
Press the flashing CALLBK button.  
The recorded message is heard with the time and date.  
Pressing HOLD/SAVE button, the current message is saved  
and the next message is heard.  
Pressing CALLBK button, the recorded message is heard from  
the first.  
Pressing CONF button, the current message is deleted.  
•The operation of 2/8 BTN keyset is the same as aria 186/100  
/34e systems. (Refer to p.36)  
The max. user recording time is about 250sec. (Default: 20sec: it can be set with  
installer programming)  
CO Message Wait (CLI Message Wait)  
When a call is received with DISA/DID, the Calling Line Identification (CLI) of the incoming call is displayed on the LCD of the  
station. If the DISA/DID external party hangs up the call before answered, the CLI will be stored in the CO message wait queue  
in the called party.  
Button  
Procedures  
Range  
To retrieve CLI Message,  
Press CALLBK button.  
The stored message will be shown on the LCD.  
To delete the current CLI message and see the next one,  
Press CONF button.  
To make a callback,  
Press HOLD/SAVE button.  
The stored number is dialed as speed dialing.  
To see the next/previous CLI message,  
Press VOLUME button.  
To delete all CLI messages, (Not available in aria 20/16/20W)  
Press SPEED button twice.  
If DVU message is stored with CLI message, the CLI message will not be deleted by  
pressing SPEED button.  
DISA (Direct Inward System Access)  
Outside caller can access a CO line which is programmed as DISA line.  
Range  
Button  
Procedures  
Dial the CO access code after hearing dial tone or voice guide from DVU.  
Or, dial the CO access code after dialing the programmed authorization code (when  
needed) for outgoing call.  
15  
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aria 20 SERIES DIGITAL KEY TELEPHONE SYSTEM USER GUIDE:  
aria 20A, aria 20, aria 20W  
Flexible Button Programming  
Range  
Button  
Procedures  
To program flexible buttons,  
Press TRANS/PGM button.  
Press a flexible button to program.  
See the below table and enter the desired code.  
Press HOLD/SAVE button.  
To erase a flexible button,  
Press TRANS/PGM button.  
Press the flexible button to be erased.  
Press HOLD/SAVE button.  
Code for Flexible Button Programming  
Direct Station Select  
station number  
16 : 700~715  
20 : 700~720  
20W: 700~730  
internal hunt group  
20/16/20W: 61~64  
66  
Paging  
Speed Dial  
See page…  
SPEED + bin no  
Station 20/16/20W: 00~19  
*aria 16(V1.0~V3.0),aria 20W(V1.0~V2.0): 01~20  
System speed dial  
Hunt Group  
SPEED + bin no.  
20/16/20W 21~99  
Group Call Pick-up  
Directed Call Pick-up * *42  
Outside Line Access  
Group access  
Group #1  
1
4
4 0 1  
Alarm Reset  
6 5  
Station DVU Access  
6 7  
20/16/20W: Grp#01~04  
Call Wait (Camp-on)  
Wake-up (To register) TRANS/PGM + 4 1  
To cancel  
Headset/Speaker  
Background Music  
LCD Display Change  
Intercom Hold  
Loop button  
Intercom Answer Mode TRANS/PGM + 4 9  
Stop Watch Event Timer TRANS/PGM + 8 9  
TRANS/PGM + 8 5  
Individual Line Access 4 8 + line no.  
20/16 :01~06  
20W:01~08  
TRANS/PGM + 4 2  
TRANS/PGM + 5 7  
TRANS/PGM + 7 3  
TRANS/PGM + 5 1  
TRANS/PGM + 8 3  
TRANS/PGM + 8 4  
Button Programming for LKD-2/8 button  
REDIAL button  
SPEED button  
CONF button  
CALLBK button  
DND button  
TRANS + 8 8  
TRANS + 9 0  
TRANS + 9 1  
TRANS + 9 2  
TRANS + 9 3  
TRANS + 9 5  
Account Code  
Camp-on  
TRANS/PGM + 8 1  
TRANS/PGM + 8 5  
MUTE button  
Station Programming Codes  
The aria system supports multiple hierarchical menus based on station programming. User can make station programming  
by selecting desired menu. By pressing [TRANS/PGM ] button in a keyset with LCD, user can see the menu.  
Main Menu  
Sub Menu  
Selection  
Remark  
TRANS/PGM [0] Aria SW Ver.  
[4]  
[1] Wake Up Call Programme  
HH/MM  
(ATD Sta Range..)  
Erased Wake Up Time (HH:MM)  
Hands free; Tone; Privacy  
[2] Wake Up Call Cancel  
[9] ICM Signal Mode  
1(H) 2(T) 3(P)  
1 – 4  
TRANS/PGM [0] Differential Ring  
4 Tones for Ringing  
[5]  
[1] Station Language Code  
Press Hold  
Change LCD to 2nd Language  
[8] COLR/CLIP  
Restricts in coming and out going - Caller ID.  
16  
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aria 20 SERIES DIGITAL KEY TELEPHONE SYSTEM USER GUIDE:  
aria 20A, aria 20, aria 20W  
Wake-up Call  
Button  
Procedures  
To register wake-up call,  
Press TRANS/PGM button.  
Dial 4 1  
Enter the station range (XXX-YYY) to receive wake-up call.  
After hearing confirmation tone, enter 4-digit wake-up time (HHmm) in 24-hour mode. (HH= 00~23, mm= 00~59)  
Press HOLD/SAVE button for one-day, or dial # and HOLD/SAVE button for until canceled.  
To cancel wake-up call,  
Press TRANS/PGM button.  
Dial 4 2 .  
(Confirmation tone is heard and MON button is lighting.)  
Dial the station range to be canceled.  
Press HOLD/SAVE button. (MON button will be extinguished.)  
System Greetings  
It provides announcements for Hunt service (UCD/Circular/Terminal) or DISA and only the system attendant can  
record this message.  
Button  
Procedures  
Press TRANS/PGM button.  
Dial # 4.  
Select the announcement type. (1: System Greeting, 2: System Prompt)  
Dial the announcement number.  
Dial the source number (1: external MOH, 2: DKTU)  
Dial # to start recording.  
Press HOLD/SAVE button.  
You have 19 System Greetings and 9 Prompts;  
System Greetings (Announcement Type 1)  
1: Day Time System Greeting  
2 : Night Time System Greeting  
3 : Circular & Terminal Hunt Group Greeting  
4 : 1st UCD Group Announcement  
5 : 2nd UCD Group Announcement  
6 : Ring Group Announcement (GDK-16: version 4.0XX, 20W: version 3.0XX)  
7 : DVIB MOH  
8 : SLT Message Waiting Indication Announcement (GDK-16: version 4.0XX, 20W: version 3.0XX)  
9 : Off-Net Forward Announcement (GDK-16: version 4.0XX, 20W: version 3.0XX)  
10 : Group Overflow Announcement (GDK-16: version 4.0XX, 20W: version 3.0XX)  
11-19: CCR Announcement (GDK-16: version 4.0XX, 20W: version 3.0XX)  
System Prompts (Announcement Type 2)  
1: Timeout Prompt  
2 : Retry Prompt  
3 : Busy Prompt  
4 : DND Prompt  
5 : Invalid Prompt  
6 : No Answer Prompt  
7 : Transfer to Attendant Prompt  
8 : Authorization Code Prompt  
9 : Record Start Prompt  
To delete announcement, dial the announcement number and #.  
Changing Time/Date Format  
Button  
Procedure  
To change the date format on the LCD,  
Press TRANS/PGM button.  
Dial *  
5
The format toggles between DDMMYY and MMDDYY.  
To change the time format on the LCD,  
Press TRANS/PGM button.  
Dial * 6  
The format toggles between 12-hour mode and 24-hour mode. (YY : year, MM : month, DD : date)  
Attendant Clock Set  
This feature allows the attendant to set the Time/Date without entering Admin Programming.  
Button  
Procedure  
Press TRANS/PGM button.  
Enter Date as MMDDYY (6 digits) and press HOLD/SAVE button.  
Enter Time as military format (4 digits) and press HOLD/SAVE button. If there is no need to change  
date or time, press HOLD/SAVE button to go to the next step.  
17  
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aria 20 SERIES DIGITAL KEY TELEPHONE SYSTEM USER GUIDE:  
aria 20A, aria 20, aria 20W  
To Set Current Time 1 Hour Early/Late  
Button  
Procedure  
To set the current time 1 hour early,  
Press TRANS/PGM button.  
Dial * 1.  
To set the current time 1 hour late,  
Press TRANS/PGM button.  
Dial * 2.  
System Speed Dial  
A group of speed dial numbers can be stored within the system for access by allowed stations. These numbers provide  
speedy access to often used outgoing CO dialing numbers.  
Button  
Procedure  
To store system speed numbers,  
Press TRANS/PGM button.  
Dial SPEED button.  
Dial speed number bin.  
Dial the phone numbers to be stored.  
Dial HOLD/SAVE button.  
20/16/20W : 21~99  
20/16/20W : 21~99  
Or, speed dial by line number:  
Press TRANS/PGM button.  
Dial SPEED button.  
Dial speed number bin.  
Press desired outside line button.  
Dial the phone numbers to be stored.  
Dial HOLD/SAVE button.  
To use system speed numbers,  
Press SPEED button.  
Dial speed number bin.  
Attendant Intrusion  
Attendant may intrude into any station which is in conversation with a CO line.  
Button  
Procedure  
To activate attendant intrusion  
Press CO button you wish to converse. (If intrusion is allowed by Admin program, then 3 way conversation  
is set up. If intrusion is not allowed, busy tone will be heard.)  
Requires Installer Programming Settings.  
Day/Night Mode Service  
The attendant station can be placed into night service mode allowing ring assignments and answering privileges to station  
not having the privileges in the day mode. In aria 20/16/20W,Day/Night mode change is available by pressing DND button at  
attendant station.  
Button  
Procedures  
To activate/deactivate Day/Night/On-demand mode manually,  
Press DND/FWD button at attendant station.  
Then, DND/FWD button is flashing. (The system is in On-demand mode.)  
If pressing the DND button one more, then the system is in Night service mode.  
On-demand mode is not activated automatically. (Auto Ring Mode – see below)  
Auto Ring Mode Service  
The system can be placed in Day/Night/Auto Ring mode operation manually by pressing [DND/FWD] button at attendant  
station. In Auto ring mode, the ring mode will follow the Weekly Time Table in Installer Programming. Available for ver 4.0(aria  
16) and 3.0(aria 20W), all aria 20  
Button  
Procedures  
To activate/deactivate Day/Night/Auto Ring mode manually,  
Pressing DND/FWD button, the ring mode is changed to Night Auto Ring Day mode in sequence.  
To activate Auto ring mode with Attendant PGM mode,  
The Weekly Time Table should be entered by Admin Programming  
18  
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aria 20 SERIES DIGITAL KEY TELEPHONE SYSTEM USER GUIDE:  
aria 20A, aria 20, aria 20W  
To Print out Accumulated SMDR Records  
Station Message Detail Recording(SMDR) can provide details on both incoming and outgoing calls.  
Button  
Procedures  
For station basis,  
Available by Software:  
aria 16: Above V4.0  
aria 20W: Above V3.0)  
All aria 20  
Dial TRANS/PGM + * 8 1  
Enter the desired station range.  
Press HOLD/SAVE button.  
Accumulated SMDR records will be printed out through the printer connected to KSU.  
To Erase SMDR Records  
Button  
Procedure  
For station basis,  
TRANS/PGM * 8 2  
Available by Software:  
aria 16: Above V4.0  
Enter the desired station range. (SMDR records will be erased for all stations in the range.)  
Press HOLD/SAVE button.  
aria 20W: Above V3.0)  
All aria 20  
Attendant LCD Language  
Not Currently Supported in New Zealand Software  
Attendant DSS Operation /Placing an Intercom Call from the DSS  
Button  
Procedures  
Lift handset or press MON button.  
Press the desired DSS station button.  
Making a Page  
Button  
Procedure  
Lift handset or press MON button.  
Press PAGE button.  
Speak in normal voice tone to announce message.  
Transferring an Outside Line to Another Station  
Button  
Procedure  
While connecting an outside line, press the desired DSS station button.  
You can wait to announce the transfer  
Overriding a Key Telephone in Do Not Disturb  
Button  
Procedure  
Press DSS button of the station to be overridden. (DND tone or busy tone is heard.)  
Dial * to override the station in DND or in busy.  
19  
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aria 20 SERIES DIGITAL KEY TELEPHONE SYSTEM USER GUIDE:  
aria 20A, aria 20, aria 20W  
Attendant Programming Menu Table  
The attendant can program some features with this table by pressing TRANS/PGM button  
then the appropriate codes:  
Attendant  
Attendant Sub Menu-1  
Attendant Sub Menu-2  
Selection  
Main Menu  
[1] Clock Set  
MMDDYY/HHmm  
[#]  
[4] System Greeting Recording  
[1] System Message  
[2] System Prompt  
01 - 19  
1 - 9  
[1] Set Current Time 1 hr early  
[2] Set Current Time 1 hr late  
[5] Date Format  
- immediate -  
- immediate -  
Toggle DDMMYY / MMDDYY  
Toggle 12 hr / 24 hr  
Date/Time or Time/Date  
FIFO or LIFO  
[6] Time Format  
[*]  
[1] Date Time Order  
[2] Retrieval Order  
[3] Check Time Status  
[7] DVIB  
avail. Record time (Hrs /  
Sec)  
[4] Check Number Status  
[6] Delete Station Message  
avail. Msg number (yyy sec x  
nnn msg)  
Station Range  
[1] SMDR Print  
Station Range  
Station Range  
Press Hold  
[8] SMDR  
[2] SMDR Delete  
[3] Abort SMDR Print  
20  
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aria 20 SERIES DIGITAL KEY TELEPHONE SYSTEM USER GUIDE:  
aria 20A, aria 20, aria 20W  
Analogue Single Line Telephone User Guide for aria Telephone Systems  
Placing an Outside Call  
Lift handset.  
Dial 1.  
Dial the desired number.  
Making a Screened Transfer  
While connected to an outside line, ‘flash’ the  
hook switch.  
Dial the desired extension number and wait to be  
answered.  
Announce the call.  
Placing an Outside Call via CO Group Access  
Lift handset.  
Dial 8 and CO group number. (1~4)  
Dial the desired number.  
Hang up to complete call transfer.  
Making an Unscreened Transfer  
While connected to an outside line, ‘flash’ the  
hook switch.  
Placing an Outside Call via CO Individual Access  
Lift handset.  
Dial 8 8 and CO line number: aria 20 & 16: 1~6, aria 20W: 1~8  
Dial the desired number.  
Dial the desired extension number  
Hang up to complete call transfer.  
Last Number Redial  
Lift handset.  
Dial 5 2  
Placing an Intercom Call  
Lift handset.  
Dial intercom number.  
Storing Station Speed Dial Numbers  
Lift handset.  
Dial 5 5  
Dial speed dial number: 01~20.  
Dial speed dial number you wish to store.  
Flash’ the hook switch.  
Placing an Outside Call on Hold  
While connected to an extension call, briefly depress  
and release the hook switch (‘flash’ the hook switch)  
Dial 59  
Group Call Pick-up  
When hearing an unattended phone ringing in your area,  
You will hear confirmation tone and hang up.  
Lift handset.  
Dial 6 6  
Using Speed Dial Numbers  
Lift handset.  
Dial 5 8  
You will be connected to an extension or outside line call.  
Message Waiting (Callback)  
To Leave a Missed Call Message Indication (Idle Station):  
Lift handset.  
Dial the desired extension number.  
No reply from a key station.  
‘Flash’ the hook switch.  
Dial the desired Station Speed Dial Number: 01~20.  
OR the System Speed Dial Number: 21~99  
Establishing a Conference Call  
The system allows you to set up a 3-way conference call.  
Lift handset.  
Call the desired party. (outside or internal)  
Flash’ the hook switch.  
Dial the internal extension number.  
When the other party answers, ‘flash’ hook switch  
twice in 2 seconds. (All three parties are now connected.)  
Dial 5 6  
Hang up.  
To Leave a Missed Call Message Indication (Busy Station):  
Lift handset.  
Dial the desired extension number.  
busy tone from a SLT or key station.  
‘Flash’ the hook switch.  
Call Forward  
Lift handset.  
Dial 5 4  
Dial 5 7  
To Retrieve a Message Wait Indication (Callback):  
Lift handset.  
Dial 5 7  
Your SLT calls the station which left the callback.  
To Leave a Callback indication at a busy station:  
Lift handset.  
Dial the desired extension number.  
busy tone from a SLT or key station.  
‘Flash’ the hook switch.  
Dial the desired call forward number.  
1 - Unconditional,  
3 - No answer calls,  
5 - Station off-net  
2 - Busy calls  
4 - Busy/no answer calls  
# - Cancel previous forward  
6 - Incoming outside line to off-net (ATD Only)  
7 - DVU forward for no answer/busy  
Dial the station / group number to forward calls to.  
aria 20A & 20: 700~720 / 61~64  
aria 20W: 700~733 / 61~64  
aria 16A & 16: 700~715 / 61~64  
Dial 5 6  
Your SLT calls the station which left the Callback.  
Hang up.  
To cancel Call Forward, lift handset and dial 5 4 and #.  
Call Wait (Camp-on)  
After receiving intercom busy tone, flash’ the hook switch and  
dial *)  
Paging  
Lift handset.  
Camp-on tone is heard in the called station.  
The called station receives the ringing from camped  
on call when hanging up from original call.CO Line Hold  
To place a CO call on hold:  
Dial the desired page zone number.  
Give your message.  
Hang up to complete paging.  
Page Zones:  
Hook-flash and dial 5 9  
Call All zones:  
# 0  
To recall a CO call on hold:  
Call All Internal zones: # 4  
Lift Handset  
Dial 8 # #  
Internal zone 1 :  
Internal zone 2 :  
Call external zone :  
# 1  
# 2  
# 3  
:
Answering a Waiting Call  
You will receive warning tone in handset.  
Hang up the present call to take a new one.  
21  
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aria 20 SERIES DIGITAL KEY TELEPHONE SYSTEM USER GUIDE:  
aria 20A, aria 20, aria 20W  
Voice Announcement  
Recording Your Message;  
Lift handset.  
Dial 5 4 + 7 + # .  
Record your message.  
Replace the handset.  
NB: Call Forward to DVU is automatically enabled after  
recording your greeting.  
Programming a Name for an SLT  
Lift Handset  
Dial 5 8 (confirmation tone is heard)  
Dial 0 0 (confirmation tone is played again)  
Enter the name using the table on page 10 (max of 7 letters)  
‘flash’ the hook switch  
Call Park  
While on a CO call:  
Deleting Your Message;  
Lift handset.  
‘flash’ the hook switch  
Dial the park number (601~606)  
Hang up the phone.  
Dial 5 4 + 7 + * .  
Replace the handset.  
To hear the recorded Message,  
Dial 5 7.  
Retrieve a Parked Call  
Time & date prompt for the recorded message is  
provided then voice message is played.  
Hang up. (The message is deleted automatically.)  
Activate Call Forward to DVU,  
Lift handset  
Dial the Park Location (601-606)  
You are connected to the calling party  
Dial 5 4 + 7 .  
Go on-hook.  
Deactivate Call Forward to DVU,  
Lift handset.  
Dial 5 4  
Dial #.  
Go on-hook.  
“Meet Me” Paging  
When hearing a paging announcement,  
Dial # 6  
Returning Call to Host System  
(FLASH to Line Feature)  
If your aria system is connected to another system,  
you can use this feature to transfer a call back to an  
extension on the other system.  
(Your installer will tell you if you need this feature.)  
While connected to an extension call, ‘flash’  
the hook switch.  
Dial 5 1  
Hearing new dial tone from the other system, dial  
the extension number on the required system.  
When the station answers, (See Screened Transfer)  
speak or hang up (See Unscreened Transfer) to  
transfer the call.  
Do Not Disturb (DND)  
Lift handset.  
Dial 5 3  
Place the handset.  
To cancel Do Not Disturb,  
Lift handset.  
Dial 5 3.  
Shuttle Call  
An extension user engaged in an internal or external call,  
should briefly press hook switch to hold a call (‘flash’ the hook  
switch).  
The holding party hears music on hold. (If equipped)  
Dial the second number of another internal or external call.  
When the second call is connected, the extension user may  
alternate the call between holding parties by ‘flashing’ the  
hook switch.  
Then, you may make a conference by ‘flashing’ the hook switch.  
22  
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aria 20 SERIES DIGITAL KEY TELEPHONE SYSTEM USER GUIDE:  
aria 20A, aria 20, aria 20W  
20W Dect Supplement  
GDC-340 LCD Display  
The LCD of GDC-340H GAP has eight icons and 2 x 12 Dot matrix. The LCD shows different wireless states and displays visual  
feedback for the actions performed by user.  
23  
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aria 20 SERIES DIGITAL KEY TELEPHONE SYSTEM USER GUIDE:  
aria 20A, aria 20, aria 20W  
GDC-340 Button Function  
24  
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aria 20 SERIES DIGITAL KEY TELEPHONE SYSTEM USER GUIDE:  
aria 20A, aria 20, aria 20W  
GDC-340 Button Function (cont)  
aria 20W DECT Features (GDC-340/ 345 shown)  
25  
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aria 20 SERIES DIGITAL KEY TELEPHONE SYSTEM USER GUIDE:  
aria 20A, aria 20, aria 20W  
GDC-340 Handset Menu  
26  
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