LG Electronics Refrigerator SXS User Manual

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Introduction  
Entry  
The model and serial numbers are found on the inner case or back of refrigerator  
compartment of this unit. These numbers are unique to this unit and not  
available to others. You should record requested information here and retain  
this guide as a permanent record of your purchase. Staple your receipt here.  
Date of purchase  
Dealer purchased from  
Dealer address  
Dealer phone no.  
Model no.  
:
:
:
:
:
:
Serial no.  
Important safety instruction  
Before it is used, this refrigerator must be properly installed and located in accordance  
with the installation instructions in this document.  
Never unplug your refrigerator by pulling on the power cord. Always grip plug firmly and  
pull it straight out from the outlet.  
When moving your appliance away from the wall, be careful not to roll over the power  
cord or to damage it in any way.  
After your refrigerator is in operation, do not touch the cold surfaces in the freezer  
compartment, particularly when your hands are damp or wet. Skin could adhere to  
these extremely cold surfaces.  
Unplug the power cord from the power outlet for cleaning or other requirements. Never  
touch it with wet hands because you can get an electric shock or be hurt.  
Never damage, process, severely bend, pull out, or twist the power cord because  
damage the power cord may cause a fire or electric shock. You have doubts on whether  
the appliance is properly grounded.  
Never place glass products in the freezer because they may be broken due to expansion  
when their contents are frozen.  
Never allow your hands within the ice storage bin of the automatic ice maker. You could  
be hurt by the operation of the automatic ice maker.  
The appliance is not intended for use by young children or infirm persons without  
supervision.  
Young childeren should be supervised to ensure that they do not play with the  
appliance.  
Never allow anyone to climb, sit, stand or hang on the refreshment center door. These  
actions may damage the refrigerator and even tip it over, causing severe personal injury.  
If possible, connect the refrigerator to its own individual electrical outlet to prevent it and  
other appliances or household lights from causing an overload that could cause a power  
outage.  
Don’t use an  
extension cord  
Accessibility of  
Supply Plug  
The refrigerator-freezer should be so positioned that the supply plug is accessible for  
quick disconnection when accident happens.  
Supply Cord  
Replacement  
If the supply cord is damaged, it must be replaced by the manufacturer or its service  
agent or a similarly qualified person in order to avoid a hazard.  
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Introduction  
Child entrapment  
warning  
DANGER: Risk of child entrapment.  
Before you throw away your old refrigerator or freezer:  
Take off the doors but leave the shelves in place so that children may not easily climb  
inside.  
The appliance is not intended for use by young children or infirm persons without  
supervision.  
Young children should be supervised to ensure that they do not play with the appliance.  
Dont store or use gasoline or other flammable vapor and liquids in the vicinity of this or  
any other appliance.  
Don’t store  
Grounding (Earthing)  
In the event of an electric short circuit, grounding (earthing) reduces the risk of electric  
shock by providing an escape wire for the electric current.  
In order to prevent possible electric shock, this appliance must be grounded  
improper use of the grounding plug can result in an electric shock. Consult a qualified  
electrician or service person if the grounding instructions are not completely  
understood, or if you have doubts on whether the appliance is properly grounded.  
Identification of parts  
Freezer  
compartment  
Refrigerator  
compartment  
Milk product corner  
Lamp  
Door rack  
Shelf  
Automatic  
ice maker  
Door rack  
(1 Piece or 2 Piece)  
Lamp  
Wine holder (Optional)  
Shelf  
Snack drawer  
Refreshment center  
(Optional)  
Shelf  
(steel or glass)  
Egg box  
Door rack  
(1 Piece or 2 Piece)  
Vegetable drawer  
Door rack  
Door rack  
Shelf  
Drawer  
(1 or 2)  
Vegetable  
drawer/Meat drawer  
Door rack  
Humidity switch  
Lower cover  
Conversion switch  
(Meats/Vegetables)  
NOTE  
If you found some parts missing from your unit, they may be parts only used in other  
models. (i.c. the Refreshment center” is not included in all models)  
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Installation  
Where to install  
1. Place your appliance where it is easy to  
use.  
Select a good  
location  
2. Avoid placing the unit near heat sources,  
direct sunlight or moisture.  
3. Air must circulate properly around your  
appliance to ensure efficient operation. If  
your appliance is placed in a recessed  
area in the wall, allow at least a 12 Inches  
(30 cm) or greater clearance above the  
appliance and 2 inches (5 cm) or more  
from the wall. The appliance should be  
elevated 1 inch (2.5 cm) from the floor,  
especially if it is carpeted.  
4. To avoid vibrations, the appliance must be leveled.  
5. Don't install the appliance below 5°C. It may cause affect the performance.  
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Installation  
Door removal  
Warning  
Electric Shock Hazard  
Disconnect electrical supply to refrigerator before installing.  
Failure to do so could result in death or serious injury.  
If your access door is too narrow for the  
refrigerator to pass through, remove the  
refrigerator door and pass the refrigerator laterally.  
Lower cover  
Remove lower  
cover and  
then feed water  
tube  
Remove the lower cover by lifting upward, and  
then pull up the feed water tube while pressing  
Feed water tube  
area  
shown in the figure to the right.  
NOTE  
If a tube end is deformed or abraded, cut the part away.  
Hinge  
cover  
Connection  
wires  
Remove the  
freezer  
compartment  
door  
1) Removing the hinge cover by loosening the  
screws. Separate all connection wires except  
for the earth line after.  
Upper hinge  
Earth line  
Upper hinge  
Keeper  
2) Remove the keeper by rotating it counter  
clockwise () and then lifting the upper  
hinge up ().  
NOTE  
When removing the upper hinge, be careful that the door does not fall forwards .  
3) Remove the freezer compartment door by  
lifting it upward. This time, the door should  
be lifted enough for the feed water pipe tube  
to be completely pulled out.  
Lower hinge  
NOTE  
Move the refrigerator compartment door passing through the access door and lay  
it down, but be careful not to damage the feed water pipe tube.  
Remove the  
refrigerator  
door  
1) Loosen the hinge cover screws and remove  
the cover. Remove connection wire, if any,  
except for the earth line.  
Connection  
wires  
2) Remove keeper by rotating it clockwise (  
and then remove the upper hinge by lifting  
it up ( ).  
)  
Keeper  
Upper hinge  
3) Remove the refrigerator compartment door  
by lifting it up.  
Lower hinge  
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Installation  
Pass the refrigerator laterally through the access  
door as shown in the right figure.  
Pass the  
refrigerator  
Door replacement  
Mount them in the reverse sequence of removal after they pass through the access  
door.  
Feed water pipe installation  
Before  
installation  
Automatic ice maker operation needs water pressure of 147~834 kPa (1.5~8.5  
kgf/cm2) (That is, an instant paper cup (180 cc) will be fully filled within 3 sec.).  
2
If water pressure does not reach the rating 147 kPa (1.5 kgf/cm ) or below, it is  
necessary to purchase a separate pressure pump for normal automatic icing and  
cool water feed.  
Keep the total length of the feed water pipe tube within 8 m and be careful for the  
tube not be bent. If the tube is 8 m or longer it may cause trouble in water feed  
owing to the drain water pressure.  
Install the feed water pipe tube at a place free from heat.  
Connect to potable water supply only.  
Refer to instructions with water filter kit for installation.  
Warning  
This appliance contains fluid (refrigerant, lubricant)and is made of parts and  
materials which are reusable and/or recyclable.  
Disposal of the  
old appliance  
All the important materials should be sent to the collection center of waste  
material and can be reused after rework (recycling). For take back, please contact  
with the local agency.  
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Installation  
Height adjustment  
Level the door by inserting flat (  
screw and rotate it clockwise ().  
-
type) driver into the groove of the left height adjusting  
If the freezer  
compartment door  
is lower than the  
refrigerator  
compartment door  
5
3
1
If the freezer  
compartment door  
is higher than the  
refrigerator  
Level the door by inserting flat ( type) driver into the groove of the right height  
adjusting screw and rotate it clockwise ().  
-
compartment door  
5
3
1
After leveling the  
door height  
The refrigerator doors will close smoothly by heightening the front side by adjusting  
the height adjusting screw. If the doors do not close correctly, performance may be  
affected.  
1. Wipe off all dust accumulated during shipping and clean your appliance thoroughly.  
Next  
2. Install accessories such as the ice cube box, cover evaporating tray, etc., in their  
proper places. They are packed together to prevent possible damage during shipping.  
3. Connect the power supply cord (or plug) to the outlet. Don't double up with other  
appliances on the same outlet.  
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Operation  
Starting  
When your refrigerator is first installed, allow it to stabilize at normal operating  
temperatures for 2-3 hours prior to filling it with fresh or frozen foods.  
If operation is interrupted, wait 5 minutes before restarting.  
Adjusting the temperatures and functions  
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Operation  
How to adjust the  
temperature in  
the freezer  
This lamp indicates the temperature status  
of the freezer compartment.  
At first powering or after a power failure,  
compartment  
3(Normal) will be lit. (Mid setting)  
Pressing  
button will move the  
temperature setting through 3 (Normal) 4  
5 (Coldest) 1 (Warmest)  
weak) in sequence.  
2 (Proper  
Generally, 3 (Normal) is correct for food storing. Select an appropriate setting  
1 (Warmest), 2 or 4, and 5 (Coldest) according to the storage amount and frequency  
of use.  
How to adjust  
the  
This lamp indicates the temperature status of the refrigerator compartment  
At first powering or after a power failure,  
temperature in  
refrigerator  
compartment  
3(Normal) will be lit. (Mid setting)  
Pressing  
temperature setting through 3 (Normal  
5 (Coldest) 1 (Warmest) 2 (Proper  
weak) in sequence  
button will move the  
)
4
.
Generally, 3(Normal) is correct for food  
storing. Select an appropriate setting  
1 (Warmest), 2 or 4, and 5 (Coldest) according to the storage amount and frequency  
of use.  
This lamp indicates the selection between  
water and ice.  
Dispenser use  
selection  
At the first powering or after a power failure,  
will be lit.  
Crushed ice, water, or cubed ice can be  
selected with the  
button.  
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Operation  
An alarm will sound 3 times when the refrigerator door is left open for more than 1  
minute. This alarm will be rung at an intervals of 30 sec. and stop at the close of the  
door. If the alarm sound does not stop even after the freezer and refrigerator  
compartment doors are closed, contact the service center.  
Door open alarm  
Self-diagnosis  
(fault detection)  
function  
Self-diagnosis function operates when a problem occurs in the unit. When an error  
occurs in the unit. Immediately contact the service center without turning the  
power OFF. If the power is OFF, it will take the engineer longer to find out where  
the fault occurs.  
The pressing of any function buttons will not alter the temperature setting when a  
fault occurs.  
Automatic ice maker and dispenser  
Water is cooled while stored in the water tank in the refrigerator compartment, and  
then sent to the dispenser.  
How ice/cold  
water is supplied  
Ice is made in the automatic ice maker and sent to the dispenser divided into crushed  
or cubed form ice.  
NOTE  
It is normal that the water is not very cold at first. If you want colder water, add  
ice into the glass.  
How to use  
dispenser  
Select one among crushed ice, water, and cubed ice and slightly press the push  
switch with a glass or other container.  
Crushed ice  
Water  
Cubed ice  
Light the crushed ice  
indicating lam p by  
pressing the selection  
button.  
Light the water  
Light the cubed ice  
indicating lamp by  
pressing the  
selection button.  
Cubed ice will be dispensed  
by pressing the push  
switch with a glass.  
indicating lamp by  
pressing the selection  
button.  
Water will be dispensed  
by pressing the push  
switch with a glass.  
C
rushed ice will be  
dispensed by pressing the  
push switch with a glass.  
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Operation  
NOTE  
Crushed ice will be automatically selected after a power failure or when the power plug  
is connected again.  
Place glasses or other containers near the ice outlet otherwise ice is likely to be dropped  
on the floor.  
A snap sound will be heard in 5 seconds after ice is fully dispensed.  
This sound is made when the ice outlet is closed.  
Please leave your glass near the ice outlet for 2-3 seconds after releasing your glass  
from pressing the push switch to allow any left over water or ice to be dispensed.  
Please wipe away water dropped below the dispenser by removing the water collector  
cover.  
If cubed ice is selected following crushed ice, there may still be some left over  
crushed ice dispensed.  
The automatic ice maker can automatically make 8 pieces of ice cube at a time,  
80 pieces a day. But these quantities may be varied according to various conditions  
including how many times the refrigerator door opens and closes.  
Automatic ice  
maker  
Ice making stops when the ice storage bin is full.  
If you don't want to use automatic ice-maker, change the ice-maker switch to  
ON - OFF.  
If you want to use automatic ice-maker again, change the switch to OFF-ON.  
NOTE  
It is normal that a noise is produced when ice made is dropped into the ice storage  
bin.  
Ice is lum ped together  
When ice is lumped together, take the ice lumps out of the ice storage bin, break  
them into small pieces, and then place them into the ice storage bin again.  
When ice maker  
does not operate  
smoothly  
When the ice maker produces too small or lumped together ice, the amount of  
water supplied to the ice maker need to adjusted. Contact the service center.  
If ice is not used frequently, it may lump together.  
Pow er failure  
Ice may drop into the freezer compartment. Take the ice storage bin out and discard  
all the ice then dry it and place it back. After the machine is powered again, crushed  
ice will be automatically selected.  
The unit is new ly installed  
It takes about 12 hours for a newly installed refrigerator to make ice in the freezer  
compartment.  
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Operation  
Throw aw ay the ice (about 20 pieces) and w ater (about 7 glasses) first m ade  
after refrigerator installation.  
Cautions  
The first ice and water may include particles or odor from the feed water pipe or feed  
water box. This is necessary in case that the refrigerator has not been used for a long  
time.  
Keep children aw ay from the dispenser.  
Children may push switch incorrectly bad or damage lamps.  
Be careful that food is not block the ice  
passage.  
If foods are placed at the entrance of ice  
passage, ice may not be dispensed. The ice  
pas s age m ay als o be cove re d w ith ice  
powder if splinter ice is used only. This time,  
remove the ice powder  
accumulated.  
Never store beverage cans or other foods in ice storage bin for the purpose of  
rapid cooling.  
Such actions may damage the automatic ice maker.  
Never use thin crystal glass or crockery to collect ice.  
Such glasses or containers may be broken.  
Put ice first into a glass before filling w ater or other beverages.  
Water may be splashed if ice is added to existing liquid in a glass.  
Never touch a hand or other tools on ice outlet.  
Touch may cause a part breakage or hand injury.  
Never rem ove the ice m aker cover.  
Sometimes level the surface so that the ice storage bin is fully filled with ice.  
Ice is piled up just near the ice maker. So, such status may be considered, by the ice  
maker, that the ice storage bin is fully filled and ice making operation may stop.  
If discolored ice is dispensed, immediately contact service center, stopping use.  
Never use too narrow or deep glass.  
Ice may be jammed in ice passage and, thus, the refrigerator may be failed.  
Keep the glass at a proper distance from ice outlet.  
A glass too close to the outlet may hinder ice from coming out.  
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Operation  
Refreshment center (Applicable to some models only)  
Open the refreshm ent center door.  
How to use  
You can access the refreshment center  
without opening refrigerator door and thus  
saving electricity.  
Inner lamp is lit in refrigerator compartment  
when the refreshment center door opens.  
Thus it is easy to identify the contents.  
Store frequently  
used foods, such  
as beverages  
in the refreshment  
center.  
The refreshment center is kept at a  
correct temperature thanks to a  
temperature sensor only for the  
refreshment center.  
Never use the refreshment center door as a  
chopping board and take care not to  
damage it with sharp tools.  
Never rest your arms or severely press on  
it.  
Use the  
refreshment  
center door as a  
stand  
Never take out  
the inner  
The refreshment center can not function  
normally without the cover.  
refreshment  
center cover  
Never place  
heavy items on  
the refreshment  
center door or  
allow children to  
hang it on.  
Not only can the refreshment center door  
may be damaged, but also children may  
be hurt.  
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Operation  
Wine holder  
(Applicable to some models only)  
Wine holder  
adjustment  
Bottles can be stored laterally with this wine corner. This can be attached to  
any shelf.  
In case of inserting the w ine holder :  
Pull the wine holder downward as in  
after inserting it into the side anchoring  
part of the shelf as in by catching it  
upward as in  
.  
In case of separating the w ine holder :  
Pull the wine holder inward as in after  
holding it upward as in by catching it.  
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Operation  
Egg box  
You can move the egg box to wherever  
you want.  
NOTE  
Never use the egg box as an ice storage bin. It can be broken.  
Never store the egg box in the freezer compartment or fresh compartment.  
Humidity control in the vegetable compartment  
The humidity can be controlled by adjusting the humidity control switch to the  
left/right when storing vegetabes or fruits.  
High humidity  
Low humidity  
Convert into a vegetable or meat compartment  
The bottom drawer in the refrigerator can be converted into a vegetable or meat  
compartment  
The meat compartment maintains the temperature at a lower point than the  
refrigerator compartment so that meat or fish can be stored fresh longer.  
NOTE  
Vegetables or fruits are frozen if the conversion switch is set to meats  
compartment. So, be sure to check it before storing foods.  
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Operation  
Deodorizer (Applicable to some models only)  
This system efficiently absorbs strong odors  
by using the optical catalyst. This system  
does hot have any affect on stored food.  
How to use the  
deodorizing  
system  
Since it is installed already installed onto the cool air intake duct from the from  
the refrigerator compartment, you need no separate installation.  
Please use closed containers to store food with pungent odors.  
Otherwise, this oder can be absorbed by other food in the compartment.  
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Suggestion on food storage  
Location of foods  
(Refer to identification of parts)  
Wine holder  
Store wine.  
drawer  
Snack  
Store small foods such as bread, snacks, etc..  
Freezer  
compartment  
shelf  
Store various frozen foods such as meat, fish,  
ice cream, frozen snacks, etc..  
Store small packed frozen food.  
Temperature is likely to increase as door  
opens. So, do not store long-term food such  
ice cream, etc..  
Freezer  
compartment  
door rack  
Store meat, fish, chicken, etc.. after  
wrapping them with thin foil.  
Freezer  
compartment  
drawer  
Store dry  
.
Store milk products such as butter, cheese,  
etc..  
Milk product  
corner  
Egg box  
Place this egg box in the proper location.  
Store foods of frequent use such as beverage,  
etc..  
Refreshment  
center  
Store side dishes or other foods at a proper  
distance.  
Refrigerator  
compartment  
shelf  
Refrigerator  
compartment  
door rack  
Store small packed food or beverages such  
as milk, juice, beer, etc..  
Vegetable drawer  
Store vegetables or fruits.  
Store vegetable, fruits, meat to thaw, raw  
fish, etc.. setting the conversion switch as  
necessary.  
Be sure to check the conversion switch  
setting before storing foods.  
Vegetable  
drawer  
/meat drawer  
conversion corner  
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Suggestion on food storage  
Storing foods  
Store fresh food in the refrigerator compartment. How food is frozen and thawed is an  
important factor in maintaining its freshness and flavor.  
Do not store food which goes bad easily at low temperatures, such as bananas, and  
melons.  
Allow hot food to cool prior to storing, placing hot food in the refrigerator could spoil  
other food, and lead to higher energy consumption.  
When storing the food, cover it with vinyl wrap or store in a container with a lid. This  
prevents moisture from evaporating, and helps food to keep its taste and nutrients.  
Do not block air vents with food. Smooth circulation of chilled air keeps refrigerator  
temperatures even.  
Do not open the door frequently. Opening the door lets warm air enter the refrigerator,  
and cause temperatures to rise.  
Never keep too much food in door rack because they may push against by inner racks  
so that the door cannot be fully closed.  
Do not store bottles in the freezer compartment - they may break when frozen.  
Do not refreeze food that has been thawed. This causes loss of taste and nutrient.  
Freezer  
compartment  
When storing frozen food like ice cream for a long period, place it on the freezer  
shelf, not in the door rack.  
Refrigerator  
Avoid placing moist food in top refrigerator shelves, it could freeze from direct  
contact with chilled air.  
compartment  
Always clean food prior to refrigeration. Vegetables and fruits should be washed and  
wiped, and packed food should be wiped, to prevent adjacent food from spoiling.  
When storing eggs in their storage rack or box, ensure that they are fresh, and always  
store them in an upright position, which keeps them fresh longer.  
NOTE  
If you keep the refrigerator in a hot and humid place, frequent openning of the door  
or storing a lot of vegetables in it may cause dew to form which has no effect on its  
performance. Remove the dew with dust cloth free from care.  
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Care and maintenance  
How to dismantle parts  
NOTE  
Dismantling is done in the reverse sequence of assembly.  
Be sure to unplug the power plug before dismantling and assembly.  
Never apply severe force to dismantle parts. Parts may be damaged.  
Freezer  
compartment  
lamp  
Separate the lamp by pulling it out  
(
)
while  
slightly striking () and rotating  
cover.  
()  
the lamp  
Turn the bulb counterclockwise. Max. 40 W bulb  
for refrigerator is used and can be purchased at  
a service center.  
Dispenser lamp  
Seperate the lamp by pulling it out, and then  
remove the lamp. Max. 15 W bulb for  
refrigerator is used and can be purchased at a  
service center.  
Freezer  
compartment  
shelf  
To remove a shelf, lift the left part of the shelf  
a bit, push it to the direction (), lift the right  
part to the diretion  
(
)
, and take it out.  
Door rack and  
support  
Lift the door rack holding both sides () and  
pull it out to direction.  
()  
Ice storage bin  
Hold the ice storage bin as shown in the right  
figure and pull it out  
(
)
while slightly lifting it  
().  
It is recommended not to dismantle the ice  
storage bin unless it is necessary.  
Be sure to use both hands when removing  
the ice storage bin, so as not to drop it on the  
floor.  
If the ice storage bin does not fit well, slightly  
rotate the rotating device.  
The water collector has no self-drainage  
function. So it should be cleaned regularly.  
Remove the cover by pressing the left side of  
water collector cover and dry it with a cloth.  
Press the point marked as shown in the figure  
to the right to remove the water collector  
cover.  
After dispenser  
is used  
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Care and maintenance  
To remove the lamp cover, press the protrusion under the lamp cover to the front and  
then pull the lamp cover out.  
Turn the bulb counterclockwise. Max. 40 W bulb for refrigerator is used and can be  
purchased at a service center.  
Lamp in  
refrigerator  
compartment  
Refreshment  
center  
1
Separate the upper rack of the refreshment  
center and then pull out the refreshment  
center cover ().  
The refreshment center can be removed  
by pulling it upwards.  
NOTE  
Be sure to remove parts from the refrigerator door when removing the vegetable  
compartment, snack drawer and refreshment center cover.  
2
Vegetable  
compartment  
cover  
To remove the vegetable compartment  
cover, pull out the vegetable compartment  
a bit to the front , lift the front part of the  
vegetable compartment cover as shown by  
, and take it out.  
1
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Care and maintenance  
General information  
During average length vacations, you will probably find it best to leave the refrigerator  
in operation. Place freezable items in freezer for longer life.  
Vacation time  
When you plan not to operate, remove all food, disconnect the power cord, clean the  
interior thoroughly, and leave each door OPEN to prevent odor formation.  
Most power failures that are corrected in an hour or two will not affect your  
refrigerator temperatures.  
However, you should minimize the number of door openings while the power is off.  
Power failure  
If you move  
Remove or securely fasten down all loose items inside the refrigerator.  
To avoid damaging the height adjusting screws, turn them all the way into the base.  
The outside wall of the refrigerator cabinet may sometimes get warm, especially just  
after installation.  
Dont be alarmed. This is due to the anti-condensation pipe, which pumps hot  
refrigerator to prevent “sweating” on the outer cabinet wall.  
Anti  
condensation  
pipe  
Cleaning  
It is important that your refrigerator be kept clean to prevent undesirable odors. Spilled  
food should be wiped up immediately, since it may acidify and stain plastic surfaces if  
allowed to settle.  
Use a lukewarm solution of mild soap or detergent to clean the durable finish of your  
refrigerator.  
Wipe with a clean damp cloth and then dry.  
Exterior  
Interior  
Regular cleaning is recommended. Wash all compartments a baking soda solution or a  
mild detergent and warm water. Rinse and dry.  
After cleaning  
Warning  
Please verify that the power cord is not damaged, power plug is not overheated, or  
power plug is well inserted into the power consent.  
Always remove power cord from the wall outlet prior to cleaning in the vicinity of  
electrical parts (lamps, switches, controls, etc.).  
Wipe up excess moisture with a sponge or cloth to prevent water or liquid from  
getting into any electrical part and causing an electric shock.  
Never use metallic scouring pads, brushes, coarse abrasive cleaners, strong alkaline  
solutions, flammable or toxic cleaning liquids on any surface.  
Do not touch frozen surfaces with wet or damp hands, because damp object will stick  
or adhere to extremely cold surfaces.  
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Care and maintenance  
Trouble shooting  
Before calling for service, review this list. It may save you both time and expense.  
This list includes common occurrences that are not the result of defective  
workmanship or materials in this appliance.  
Occurrence  
Possible cause  
Solution  
Runing of  
refrigerator  
Refrigerator control is off.  
Set refrigerator control. See setting the  
controls.  
Refrigerator  
compressor  
does not run.  
Refrigerator is in defrost cycle.  
This is normal for a fully automatic  
defrosting refrigerator. The defrost  
cycle occurs periodically.  
Plug at wall outlet is disconnected.  
Power outage. Check house lights.  
Make sure plug is tightly pushed into  
outlet.  
Call local electric company.  
Refrigerator is larger than the previous  
one you owned.  
This is normal. Larger, more efficient  
units run longer in these conditions.  
Refrigerator  
runs too much  
or too long  
It is normal for the refrigerator to work  
longer under these conditions.  
Room or outside weather is hot.  
It takes some hours for the refrigerator  
to cool down completely.  
Refrigerator has recently been  
disconnected for a period of time.  
Large amounts of warm or hot food  
may have been stored recently.  
Warm food will cause the refrigerator to  
run longer until the desired temperature  
is reached.  
Doors are opened too frequently or too  
long.  
Warm air entering the refrigerator  
causes it to run longer. Open the door  
less often.  
Refrigerator or freezer door may be  
slightly open.  
Make sure the refrigerator is level.  
Keep food and containers from  
blocking door. See problem section.  
OPENING/CLOSING of doors.  
Set the refrigerator control to a  
warmer setting until the refrigerator  
temperature is satisfactory.  
Refrigerator control is set too cold.  
Clean or change gasket. Leaks in the  
door seal will cause refrigerator to run  
longer in order to maintain desired  
temperatures.  
Refrigerator or freezer gasket is dirty,  
worn, cracked, or poorly fitted.  
Thermostat is keeping the refrigerator  
at a constant temperature.  
This is normal. Refrigerator goes on and  
off to keep the temperature constant.  
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Care and maintenance  
Occurrence  
Possible cause  
Solution  
Refrigerator  
compressor  
does not run.  
Thermostat is keeping the refrigerator  
at a constant temperature.  
This is normal. The refrigerator goes on  
and off to keep the temperature constant.  
Temperatures are  
too cold  
Temperature in the  
freezer is too cold  
but the refrigerator  
temperature is  
Set the freezer control to a warmer  
setting until the freezer temperature is  
satisfactory.  
Freezer control is set too cold  
satisfactory.  
Temperature in the  
refrigerator is too  
cold and the freezer  
temperature  
Refrigerator control is set too cold.  
Set the refrigerator control to a  
warmer setting  
is satisfactory.  
Food stored in  
drawers freezes.  
Refrigerator control is set too cold.  
See above solution.  
Meat stored in  
fresh meat  
drawer freezes.  
It is normal for ice crystals to form due  
to the moisture content of meat.  
Meat should be stored at a temperature  
just below the freezing point of water (32˚F,  
0˚C) for maximum fresh storage time.  
Temperatures  
are too warm  
Freezer control is set too warm.  
Temperatures in  
the refrigerator  
or freezer are  
too warm.  
Set the freezer or refrigerator control to  
a colder setting until the freezer or  
refrigerator temperature is satisfactory.  
Refrigerator control is set too warm.  
Refrigerator control has some effect on  
freezer temperature.  
Set the freezer or refrigerator control to a  
colder setting until the freezer or  
refrigerator temperature is satisfactory.  
Doors are opened too frequently or too  
long.  
Warm air enters the refrigerator/ freezer  
whenever the door is opened.  
Open the door less often.  
Door is slightly open.  
Close the door completely.  
Large amounts of warm or hot food  
may have been stored recently.  
Wait until the refrigerator or freezer  
has a chance to reach its selected  
temperature.  
A refrigerator requires some hours to  
cool down completely.  
Refrigerator has recently been  
disconnected for a period of time.  
Temperature in the  
refrigerator  
Refrigerator control is set too warm.  
Set the refrigerator control to a colder  
setting.  
is too warm but  
the freezer  
temperature is  
satisfactory.  
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Care and maintenance  
Possible cause  
Solution  
Occurrence  
Sound and noise  
Louder sound  
levels when  
refrigerator is on.  
Todays refrigerators have increased  
storage capacity and maintain more  
even temperatures.  
It is normal for sound levels to be higher.  
Louder sound  
levels when  
compressor  
comes on.  
Refrigerator operates at higher pressures  
during the start of the ON cycle.  
This is normal. The sound will level off as  
the refrigerator continues to run.  
Vibrating or  
rattling noise.  
Floor is uneven or weak.  
Refrigerator rocks on the floor when it is  
moved slightly.  
Be sure floor is level and solid and can  
adequately support refrigerator.  
Remove items.  
Items placed on the top of the refrigerator  
are vibrating.  
Dishes are vibrating on the shelves in  
the refrigerator.  
It is normal for dishes to vibrate slightly.  
Move dishes slightly.  
Make sure refrigerator is level and firmly  
set on floor.  
Move refrigerator so that it does not  
touch the wall or refrigerator.  
Refrigerator is touching wall or cabinets.  
Water/Moisture  
/Ice inside  
refrigerator  
Moisture collects  
on the inside walls  
of the refrigerator.  
The weather is hot and humid which  
increases the rate of frost buildup  
and internal sweating.  
This is normal.  
Door is slightly open.  
See problem section opening/closing of  
doors.  
Open the door less often.  
Door is opened too often or too long.  
Water/Moisture  
/Ice outside  
refrigerator  
Moisture forms  
on the outside of  
the refrigerator  
Weather is humid.  
This is normal in humid weather.  
When humidity is lower, the moisture  
should disappear.  
or between doors.  
This time, close the door completely.  
Door is slightly open,causing cold air  
from the inside the refrigerator to meet  
warm air from the outside.  
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Care and maintenance  
Occurrence  
Possible cause  
Solution  
Odors in refrigerator  
Clean interior with sponge,warm water  
and baking soda.  
Interior needs to be cleaned.  
Cover food completely.  
Food with strong odor is in the refrigerator.  
Some containers and wrapping materials  
produce odors.  
Use a different container or brand of  
wrapping materials  
.
Opening/Closing of  
doors/Drawers  
Door(s) will not  
close.  
Move packages that keep door from  
closing.  
Food package is keeping door open.  
Door(s) will not  
close.  
Door was closed too hard, causing other  
door to open slightly.  
Close both doors gently.  
Refrigerator is not level. It rocks on the  
floor when it is moved slightly.  
Adjust the height adjusting screw.  
Floor is uneven or weak.  
Refrigerator rocks on the floor when it  
is moved slightly.  
Be sure floor is level and can adequately  
support refrigerator.  
Contact carpenter to correct sagging or  
sloping floor.  
Move refrigerator.  
.
Refrigerator is touching wall or cabinets.  
Drawers are  
difficult to move.  
Keep less food in drawer.  
Food is touching shelf on top of the  
drawer  
Track that drawer slides on is dirty.  
Clean drawer and track.  
Dispenser  
Dispenser will not  
dispense ice  
When the first supply of ice is dropped  
into the bin, the dispenser should operate.  
Ice storage bin is empty.  
Turn the freezer control to a higher  
setting so that ice cubes will be made.  
When the first supply of ice is made,  
the dispenser should operate.  
Freezer temperature is set too warm.  
Open household water line valve and  
allow sufficient time for ice to be made.  
When ice is made, dispenser should  
operate.  
Household water line valve is not open.  
Refrigerator or freezer door is not closed.  
Be sure both doors are closed.  
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Care and maintenance  
Occurrence  
Possible cause  
Solution  
Ice has melted and frozen around auger  
due to infrequent use, temperature  
fluctuations and/or power outrages.  
Remove ice storage bin, and thaw and  
the contents. Clean bin, wipe dry and  
replace in proper position.  
Dispenser will  
dispense  
not  
ice.  
When new ice is made, dispenser should  
operate.  
Ice dispenser  
is jammed.  
Remove the ice cubes that are jamming  
the dispenser.  
Ice cubes are jammed between the ice  
maker arm and back of the bin.  
Ice cubes are frozen together.  
Use the dispenser often so that cubes do  
not freeze together.  
Ice cubes that have been purchased or  
made in some other way have been  
used in the dispenser.  
Only the ice cubes made by the ice maker  
should be used with the dispenser.  
Household water line valve is not open.  
See problem “Ice maker is not making  
any ice.”  
Open household water line valve.  
Dispenser will  
not dispense  
water.  
Refrigerator or freezer door is not closed.  
Water has been in the tank for too long.  
Be sure both doors are closed.  
Draw and discard 7 glasses of water  
to freshen the supply. Draw and discard  
an additional 7 glasses to completely rinse  
out tank.  
Water has an  
odd taste  
and/or odor.  
Connect unit to cold water line which  
supplies water to kitchen faucet.  
Unit not properly connected to cold  
water line.  
This sound is normally made when automatically made ice is dropped into ice storage  
bin. Volume may vary according to refrigerators location.  
Sound of ice  
dropping  
This sound is normally made when ice maker is supplied with water after dropping  
the automatically made ice.  
Sound of water  
supply  
Other  
Please thoroughly read Automatic ice maker and dispenser’ in this manual.  
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