OWNER’S MANUAL
FRENCH DOOR
REFRIGERATOR
Please read this owner's manual thoroughly before
operating and keep it handy for reference at all times.
LMXS30796*
LMXC23796*
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PRODUCT FEATURES
3
PRODUCT FEATURES
* Depending on the model, some of the following functions may not be available.
FILTERED WATER AND ICE DISPENSER
The water dispenser dispenses fresh, chilled water.
The ice dispenser dispenses cubed and crushed ice.
DOOR ALARM
The Door Alarm function is designed to prevent refrigerator malfunctioning
that could occur if a refrigerator door or freezer drawer remains open. If a
refrigerator door or freezer drawer is left open for more than 60 seconds, a
warning alarm sounds at 30 second intervals.
CUSTOMCHILL™ DRAWER
The CustomChill™ Drawer provides storage space with a variable
temperature control that keeps the compartment either colder or warmer
than the refrigerator. Use it to store meat and seafood, cold drinks, deli
snacks, or chilled wine.
ICE PLUS
Ice production can be increased by approximately 20 percent when the
freezer section is maintained at the coldest temperature for a 24-hour
period.
HUMIDITy CONTROLLED CRISPER
The Humidity Controlled Crisper is designed to help keep your fruits and
vegetables fresh and crisp.
INSTAVIEW DOOR-IN-DOOR
Use this space to store frequently used items like beverages and snacks.
Knock twice on the glass to see at a glance if you need to stock up, without
opening the refrigerator door.
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4
IMPORTANT SAFETy INSTRUCTIONS
IMPORTANT SAFETY INSTRUCTIONS
READ ALL INSTRUCTIONS BEFORE USING THE APPLIANCE.
This guide contains many important safety messages. Always read and obey all safety messages.
This is the safety alert symbol. It alerts you to safety messages that inform you of
hazards that can kill or hurt you or others, or cause damage to the product.
All safety messages will be preceded by the safety alert symbol and the hazard
signal word WARNING or CAUTION. These words mean:
You can be killed or seriously injured if you do not follow instructions.
WARNING
Indicates an imminently hazardous situation which, if not avoided, may result
in minor or moderate injury, or product damage.
CAUTION
WARNING
To reduce the risk of fire, electric shock, or personal injury when using your product, basic safety
precautions should be followed, including the following:
Power
y NEVER unplug your refrigerator by pulling on the power cord. Always grip the plug firmly and pull it
straight out from the outlet.
y If the supply cord is damaged, it must be replaced by the manufacturer or its service agent or a
similarly qualified person in order to avoid a hazard. Do not use a cord that shows cracks or abrasion
damage along its length or at either the plug or connector end.
y Do not use an uncertified power outlet.
y Unplug the power plug immediately in the event of a blackout or thunderstorm.
y Plug in the power plug with the power cord facing downward.
Installation
y Contact an authorized service center before you install or relocate the refrigerator.
y When moving your refrigerator away from the wall, be careful not to roll over or damage the power
cord.
y Prior to use, ensure that you are connecting this product to a dedicated, grounded electrical outlet
rated for use with this product (115V, 60Hz, AC only). It is the user’s responsibility to replace a
standard 2-prong wall outlet with a standard 3-prong wall outlet.
y Do not install the refrigerator where there may be a danger of the unit falling.
Use
y DO NOT allow children to climb, stand, or hang on the refrigerator doors or on the shelves in the
refrigerator. They could damage the refrigerator and seriously injure themselves.
y Do not hang on to or place heavy objects on the refrigerator’s dispenser.
y Do not place heavy or dangerous objects (bottles with liquid) on the refrigerator.
y Do not put live animals inside the refrigerator.
y Do not allow children to climb into the product when it is in use.
y In the event of a gas leak (propane/LPG), ensure adequate ventilation and contact an authorized service
center before resuming use. Do not touch or disassemble the electric outlet of the refrigerator.
y In the event of a refrigerant leak, move flammable objects away from the refrigerator. Ensure adequate
ventilation and contact an authorized service center.
y Do not use or place flammable substances (chemicals, medicine, cosmetics, etc) near the refrigerator
or store them inside the refrigerator. Do not place the refrigerator in the vicinity of flammable gas.
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IMPORTANT SAFETy INSTRUCTIONS
5
READ ALL INSTRUCTIONS BEFORE USING THE APPLIANCE.
To reduce the risk of fire, electric shock, or personal injury when using your product, basic safety
precautions should be followed, including the following:
y This product is not to be used for special purposes such as the storage of medicine or test materials
or for use on ships, etc.
y Unplug the power plug before cleaning or repairing the refrigerator.
y When you replace the light bulb in the refrigerator, unplug the refrigerator or turn off the power.
y Do not modify or extend the power cord.
y Do not use a dryer to dry the interior. Do not light a candle to remove interior odors.
y For your safety, this appliance must be properly grounded. Have the wall outlet and the circuit
checked by a qualified electrician to make sure the outlet is properly grounded.
y Do not use an outlet that can be turned off with a switch. Do not use an extension cord. It is the
user’s responsibility to replace a standard 2-prong wall outlet with a standard 3-prong wall outlet.
y Do not, under any circumstances, cut or remove the third (ground) prong from the power cord.
y Do not use an adapter plug and plug the power plug into a multi-outlet extension cord.
y Disconnect the power cord immediately if you hear a noise, smell a strange odor or detect smoke
coming from the appliance.
y Turn the power off if water or dust penetrates into the refrigerator. Call a service agent.
y Do not disassemble or modify the refrigerator.
y Do not put hands, feet, or metal objects below or behind the refrigerator.
y Do not operate the refrigerator or touch the power cord with wet hands.
y In refrigerators with automatic icemakers, avoid contact with the moving parts of the ejector
mechanism or with the heating element that releases the cubes. Do not place fingers or hands on the
automatic ice-making mechanism while the refrigerator is plugged in.
y When dispensing ice from the dispenser, do not use crystal ceramics.
y Do not touch the cold surfaces in the freezer compartment with wet or damp hands, when your
refrigerator is in operation.
y Do not put glass containers, glass bottles or soda in the freezer.
y This appliance is not intended for use by persons (including children) with reduced physical, sensory
or mental capabilities, or lack of experience and knowledge, unless they have been given supervision
or instruction concerning the use of the appliance by a person responsible for their safety.
y Do not refreeze frozen food that has thawed completely. Doing so may result in a serious health
issue.
y If you are throwing away your old refrigerator, make sure the CFC coolant is removed for proper
disposal by a qualified servicer. If you release CFC coolant, you may be fined or imprisoned in
accordance with the relevant environmental law.
y Junked or abandoned refrigerators are dangerous, even if they are sitting for only a few days. When
disposing of the refrigerator, remove the packing materials from the door or take off the doors but
leave the shelves in place so that children may not easily climb inside.
y If connected to a circuit protected by fuses, use time delay fuse.
WARNING
This product contains chemicals known to the State of California to cause cancer and birth defects
or other reproductive harm. Wash hands after handling.
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6
IMPORTANT SAFETy INSTRUCTIONS
READ ALL INSTRUCTIONS BEFORE USING THE APPLIANCE.
To reduce the risk of fire, electric shock, or personal injury when using your product, basic safety
precautions should be followed, including the following:
CAUTION
Installation
y The refrigerator must be properly installed in accordance with the Installer Instructions that were
taped to the front of the refrigerator.
y Be careful when you unpack and install the refrigerator. Immediately dispose of plastic and other
packing materials out of reach of children.
y The appliance must be positioned for easy access to a power source.
Use
y Close the door carefully when children are around.
y Keep fingers out of pinch point areas; clearances between the doors and cabinets are
necessarily small. Be careful closing doors when children are nearby.
y If you store food improperly, be aware that it may fall and cause injury.
y Do not use aerosols near the refrigerator.
y Do not store articles on the top of the appliance.
y Do not strike or apply excessive force to any glass surface. It may break.
Maintenance
y Do not use strong detergents like wax or thinners for cleaning. Clean with a soft cloth.
y Wipe foreign objects (such as dust and water) off the prongs of the power plug and contact
areas regularly.
y Do not store, disassemble or repair the refrigerator by yourself.
y Remove any dust or foreign matter from the power plug pins.
y Do not use a wet or damp cloth when cleaning the plug.
y If the refrigerator is disconnected from the power supply, you should wait for at least five
minutes before plugging it back in.
y If you notice a chemical or burning plastic smell or see smoke, unplug the refrigerator
immediately and contact your LG Electronics Service Center.
SAVE THESE INSTRUCTIONS
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COMPONENTS
7
COMPONENTS
Use this page to become more familiar with the parts and features of your refrigerator.
*The appearance and specifications of the actual product may differ depending on the model.
Refrigerator Exterior
Handle
Opens and closes
the door.
Filtered Water and
Ice Dispenser
Dispenses purified water and ice.
Button
LED Display
InstaView
Door-in-Door
Displays the refrigerator and freezer
temperature, the water filter
condition and the dispenser status.
LED Light
LED lights up when
the freezer door is
opened.
Control Panel
Sets the refrigerator and freezer
temperatures, the water filter
condition and the dispenser mode.
CustomChill™
Drawer
Ez Handle
Easily opens the freezer
door.
Freezer
Preserves frozen food.
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8
COMPONENTS
Refrigerator Interior
Adjustable Refrigerator Shelf
The shelves in your refrigerator are
adjustable to meet your individual
storage needs.
LED interior lamps
The interior lamps light up
the inside of the refrigerator.
Door-in-Door Case
A convenient storage area for
frequently-used items that require
easy access.
Indoor Ice Bin
Ice cubes are
automatically produced.
Crisper
Helps vegetables and
fruits to stay crisp.
EasyReach™
You can store small items,
or defrost an item.
CustomChill™ Drawer
Variable temperature storage
that can be set either colder or
warmer than the refrigerator.
The CustomChill™ drawer
is not intended for long-term
frozen storage.
Pullout Drawer
Used for extra storage
within the freezer
compartment.
Durabase® and Durabase® Divider
The Durabase is a storage space
recommended for the preservation of large
food items. The Durabase Divider is used
to organize the Durabase area into sections.
It can be adjusted from side to side to
accommodate items of different sizes.
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INSTALLATION
9
INSTALLATION
Installation Overview
Please read the following installation instructions first after purchasing this product or transporting
it to another location.
1
Unpacking your
refrigerator
2 Choosing the proper
location
3 Disassembling/Assembling
4 Connecting the water
5 Leveling and Door
Alignment
supply and water line
NOTE
Connect to potable water supply only.
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10 INSTALLATION
Specifications
The appearance and specifications listed in this manual may vary due to constant product
improvements.
Bottom-freezer refrigerator model LMXS30796*
Description
Dimensions
French door refrigerator
35 3/4" (W) X 39 1/8" (D) X 70 1/4" (H). 51"(D w/ door open)
908 mm (W) X 994 mm (D) X 1785 mm (H). 1295 mm (D w/ door open)
Net weight
404 lb. (183 kg)
Bottom-freezer refrigerator model LMXC23796*
Description
Dimensions
French door refrigerator
35 3/4" (W) X 32 1/8" (D) X 70 1/4" (H). 44"(D w/ door open)
908 mm (W) X 816 mm (D) X 1785 mm (H). 1117 mm (D w/ door open)
Net weight
371 lb. (168 kg)
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INSTALLATION 11
Unpacking the Refrigerator
Choosing the Proper Location
y Select a place where a water supply can
be easily connected for the automatic
icemaker.
WARNING
y Use two or more people to move and
install the refrigerator. Failure to do so
can result in back or other injury.
NOTE
y Your refrigerator is heavy. When moving
the refrigerator for cleaning or service,
be sure to protect the floor. Always pull
the refrigerator straight out when moving
it. Do not wiggle or walk the refrigerator
when trying to move it, as floor damage
could occur.
The water pressure must be 20~120
psi or 138~827 kPa or 1.4~8.4 kgf/cm²
on models without a water filter and
40~120 psi or 276~827 kPa or 2.8~8.4
kgf/cm² on models with a water filter.
y The refrigerator should always be plugged
into its own individual properly grounded
electrical outlet rated for 115 Volts, 60 Hz,
AC only, and fused at 15 or 20 amperes.
This provides the best performance
and also prevents overloading house
wiring circuits which could cause a fire
hazard from overheated wires. It is
y Keep flammable materials and vapors,
such as gasoline, away from the
refrigerator. Failure to do so can result in
fire, explosion, or death.
Remove tape and any temporary labels from your
refrigerator before using. Do not remove any
warning-type labels, the model and serial number
label, or the Tech Sheet that is located under the
front of the refrigerator.
recommended that a separate circuit
serving only this appliance be provided.
WARNING
To remove any remaining tape or glue, rub the
area briskly with your thumb. Tape or glue residue
can also be easily removed by rubbing a small
amount of liquid dish soap over the adhesive with
your fingers. Wipe with warm water and dry.
To reduce the risk of electric shock, do not
install the refrigerator in a wet or damp
area.
Do not use sharp instruments, rubbing alcohol,
flammable fluids, or abrasive cleaners to remove
tape or glue. These products can damage the
surface of your refrigerator.
Flooring
To avoid noise and vibration, the unit must be
leveled and installed on a solidly constructed
floor. If required, adjust the leveling legs to
compensate for unevenness of the floor. The
front should be slightly higher than the rear to
aid in door closing. Leveling legs can be turned
easily by tipping the cabinet slightly. Turn the
leveling legs to the left to raise the unit or to
the right to lower it. (See Leveling and Door
AlIgnment.)
Refrigerator shelves are installed in the shipping
position. Please reinstall shelves according to
your individual storage needs.
NOTE
Installing on carpeting, soft tile surfaces,
a platform or weakly supported structure
is not recommended.
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12 INSTALLATION
Ambient Temperature
Removing/Assembling the
Refrigerator Door Handles
Install this appliance in an area where the
temperature is between 55°F (13°C) and 110°F
(43°C). If the temperature around the appliance
is too low or high, cooling ability may be
adversely affected.
NOTE
When it is necessary to move the
refrigerator through a narrow opening,
removing the doors is the recommended
procedure. If it is necessary to remove
the handles, follow the directions below.
Measuring Clearances
Too small of a distance from adjacent items
may result in lowered freezing capability and
increased electricity consumption charges.
Allow at least 24 inches (61 cm) in front of the
refrigerator to open the doors, and at least
2 inches (5.08 cm) between the back of the
refrigerator and the wall.
Removing the Handles
Loosen the set screws with a 3/32 in.
1
Allen wrench and remove the handle.
Loosen the mounting fasteners that
2
connect to the refrigerator door and handle
using a 1/4 in. Allen wrench, and remove
the mounting fasteners.
24” (61 cm)
2” (5.08 cm)
Assembling the Handles
Assemble the mounting fasteners at
both ends of the handle using a 1/4 in.
Allen wrench.
1
Place the handle on the door by fitting
2
the handle footprints over the mounting
fasteners and tightening the set screws
with a 3/32 in. Allen wrench.
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INSTALLATION 13
Removing/Assembling the
Freezer Drawer Handle
Removing/Assembling the
Doors and Drawers
Removing the Handle
When it is necessary to move the refrigerator
through a narrow opening, removing the doors
is the recommended procedure.
Loosen the set screws located on the
1
lower side of the handle with a 1/8 in. Allen
wrench and remove the handle.
WARNING
Loosen the mounting fasteners that
y If your entrance door is too narrow for the
refrigerator to pass through, remove the
refrigerator doors and move the refrigerator
sideways through the doorway.
y Use two or more people to remove and
install the refrigerator doors. Failure to do
so can result in back or other injury.
y Disconnect the electrical supply to the
refrigerator before installing. Failure to do
so could result in serious injury or death.
2
connect to the
freezer drawer
and handle
using a 1/4 in.
Allen wrench,
and remove
the mounting
fasteners.
y Do not put hands, feet or other objects into
the air vents or bottom of the refrigerator.
You may be injured or receive an electrical
shock.
y Be careful when handling the hinge and
stopper, to avoid injury.
Assembling the Handle
Assemble the mounting fasteners at
1
both ends of the handle using a 1/4 in. Allen
wrench.
y Remove food and bins before detaching the
doors and drawers.
Place the handle on the door by fitting
2
the handle
footprints over
the mounting
fasteners and
tightening the
set screws
with a 1/8 in.
Allen wrench.
WARNING
When assembling or disassembling the
handle:
y Grasp the handle tightly to avoid dropping it.
y Do not swing the handle into nearby people
or animals.
y Make sure that the bracket hole of the
handle fits properly into the stopper bolt of
the door. Assemble the set screws to fix
the handle into place.
y Make sure that there is not a gap between
the door and handle after assembling the
handle.
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14 INSTALLATION
Removing the Left Refrigerator Door
Remove the cover and pull out the tube
.
3
Disconnect all wire harnesses . Unscrew
3
the ground wire
.
The water supply is connected to the
1
upper right part of the rear surface of the
refrigerator. Remove the ring in the joint
area. Hold the water supply connection
and gently push the collet to detach the
water supply line as shown in
.
3
Collet
Rotate the hinge lever counterclockwise
4
. Lift the top hinge free of the hinge
lever latch.
NOTE
Detachment of the water supply line is
applicable only when detaching the left
refrigerator door.
Hinge Lever Latch
Remove the screw from the hinge cover
2
at the top of the refrigerator. Lift the hook
(not visible), located at the bottom of the
front side of the cover with a flat-head
screwdriver.
CAUTION
When lifting the hinge free of the latch, be
careful that the door does not fall forward.
Lift the door from the middle hinge pin and
remove the door.
5
CAUTION
Place the door, inside facing up, on a
non-scratching surface.
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INSTALLATION 15
Removing the Right Refrigerator
Door
Rotate the hinge lever clockwise.
3
Lift the top hinge free of the hinge
lever latch.
Remove the top hinge cover screw
.
1
Lift the hook (not visible), located at the
bottom of the front side of the cover
with a flat-head screwdriver.
,
Hinge Lever Latch
CAUTION
When lifting the hinge free of the hinge
lever latch, be careful that the door
does not fall forward.
Detach the wire harnesses . Unscrew
2
the ground wire
.
Lift the door from the middle hinge pin and
remove the door.
4
CAUTION
Place the door, inside facing up, on a
non-scratching surface.
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16 INSTALLATION
Assembling the Right Refrigerator
Door
Connect the wire harnesses . Screw the
3
ground wire
.
Install the right-side door first.
Make sure that the plastic sleeve is
1
inserted in the bottom of the door. Lower
the door onto the middle hinge pin as
shown in the figure.
Make sure that the door-switch located
4
inside the cover is tightly connected.
Position the cover in its place. Insert and
tighten the cover screw
.
Fit the hinge over the hinge lever latch
2
and slot it into place. Rotate the lever
counterclockwise to secure the hinge.
Hinge Lever Latch
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INSTALLATION 17
Assembling the Left Refrigerator
Door
Push the water supply tube into the hole
4
on the top case and pull it through the
backplate.
Install the left refrigerator door after the right
door is installed.
Make sure that the plastic sleeve is
1
inserted in the bottom of the door. Install
the refrigerator door onto the middle hinge.
Hold the water supply connection and
5
gently push in the collet to connect the
water supply line as shown in . Insert
the tube at least 5/8 inch (15 mm) into the
connector.
Fit the hinge over the hinge lever latch
2
and slot it into place. Rotate the lever
clockwise and fasten the hinge.
Collet
Hinge Lever Latch
Make sure
Screw the ground wire
.
6
that the door-switch located inside the
cover is tightly connected. Place the cover
in its position and tighten the cover
screw 3 .
Connect all the wire harnesses.
3
3
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18 INSTALLATION
Removing the CustomChill™ Drawer
NOTE
Pull the drawer open to full extension.
1
Collet
Tube
Remove the basket by lifting the basket
from the rail system.
Insert Line
1) Gently insert the tube until only one
line shows on the tube.
NOTE
(Correct)
Before removing the CustomChill™
drawer, it must be disconnected from
the temperature control.
Disconnect the wire harness connection
2
at the end of the right rail by pressing on
the tabs on either side. It may help to use
a small, flat-blade screwdriver to apply
pressure to the ends of the tabs on either
side.
(Incorrect)
2) Pull the tube to make sure that the
tube is tightly fastened.
Hold both sides of the door and lift it to
3
remove it from the rail system.
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INSTALLATION 19
Assembling the CustomChill™ Drawer
Removing the Freezer Drawer
Grasp the door on each side and lower it
1
CAUTION
into place on the rail system.
y Use two or more people to remove and
install the freezer drawer. Failure to do so
can result in back or other injury.
y Do not hold the handle when removing
or replacing the drawer. The handle may
come off, causing personal injury.
y Be careful of sharp hinges on both sides
of the drawer.
y When you lay the drawer down, be
careful not to damage the floor.
y Do not sit or stand on the freezer drawer.
y To prevent accidents, keep children and
pets away from the drawer. Do not leave
the drawer open.
Reconnect the wire harness to the
2
connection at the end of the right rail by
aligning the two ends and pushing them
together until you hear a click. The tabs
should snap back into place. Tug gently to
make sure the connection is secure.
Pull the freezer drawer open to full extension.
1
2
Remove the top pullout drawer by first pulling
the drawer open to full extension.
NOTE
On the left rail, use a flat blade screwdriver to
push in on the tab to release the drawer from
the rail, as shown below. Once the left side is
loose, push the tab on the right side with your
finger to release the drawer. Lift the front of
the drawer up, then pull it straight out.
If you do not reconnect the wire
harness securely, the CustomChill™
drawer will not work properly.
Pull the drawer open to full extension.
3
Lower the basket onto the rail system.
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20 INSTALLATION
Remove the middle drawer by pulling the
With both hands, grip both sides of the
3
6
drawer out to full extension. Lift the front
of the drawer up, then pull it straight out.
drawer and pull it up to remove it from the
rails.
CAUTION
Do not hold the handle when removing
or replacing the drawer. The handle may
come off and it could cause personal
injury.
Remove the Durabase by opening the
4
freezer drawer to full extension and lifting
the basket off of the rail assembly.
Remove the screws from the rails at both
ends.
5
With both hands, hold each rail and push
them in simultaneously.
7
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INSTALLATION 21
Assembling the Freezer Drawer
Insert the the top pullout drawer into the
4
frame, and push the drawer back into place
until you hear a click.
With both hands, pull out each rail
1
simultaneously until both rails are fully
extended.
Grasp the drawer on each side and hook the
2
Slightly tilt up the front of the middle
5
6
drawer supports into the rail tabs located on
both sides.
drawer, insert the drawer into the frame,
and push it back into place.
Insert the lower basket in the rail
assembly.
CAUTION
Do not hold the handle when removing
or replacing the drawer. The handle
may come off and it could cause
personal injury.
Lower the door into final position and
3
tighten the screws located on both sides.
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22 INSTALLATION
Connecting the Water Line
Before You Begin
CAUTION
This water line installation is not covered by the
refrigerator warranty. Follow these instructions
carefully to minimize the risk of expensive water
damage.
Wear eye protection during installation
to prevent injury.
If the water pressure from the reverse osmosis
system is less than 20 psi or 138 kPa or 1.4 kgf/
cm² (takes more than 4.0 sec to fill a cup of 7 oz
or 198 cc capacity):
Water hammer (water banging in the pipes) in
house plumbing can cause damage to refrigerator
parts and can lead to water leakage or flooding.
Call a qualified plumber to correct water hammer
before installing the water supply line to the
refrigerator.
y Check to see if the sediment filter in
the reverse osmosis system is blocked.
Replace the filter if necessary.
y Allow the storage tank on the reverse
osmosis system to refill after heavy
usage.
CAUTION
To prevent burns and product damage,
only connect the refrigerator water line to
a cold water supply.
y If the issue concerning water pressure
from reverse osmosis remains, call a
licensed, qualified plumber.
y All installations must be in accordance
with local plumbing code requirements.
If you use your refrigerator before connecting
the water line, make sure the icemaker power
switch is in the OFF (O) position.
CAUTION
Do not install the icemaker tubing in
areas where temperatures fall below
freezing.
What You Will Need
Copper Tubing,
y
¼ in. outer diameter, to
connect the refrigerator to the water
supply. Be sure both ends of the tubing
are cut square.
y To determine how
much tubing you need:
measure the distance
Water Pressure
from the water valve on the back of
the refrigerator to the water supply
pipe. Then, add 8 feet (2.4 m). Be sure
there is sufficient extra tubing (about 8
feet [2.4 m] coiled into 3 turns of about
10 in. [25 cm] diameter) to allow the
refrigerator to move out from the wall
after installation.
The water pressure must be 20~120 psi or
138~827 kPa or 1.4~8.4 kgf/cm² on models
without a water filter and 40~120 psi or 276~827
kPa or 2.8~8.4 kgf/cm² on models with a water
filter.
If a reverse osmosis water filtration system is
connected to your cold water supply, this water
line installation is not covered by the refrigerator
warranty. Follow the instructions carefully to
minimize the risk of expensive water damage.
Power drill.
y
y
½ in. or adjustable
wrench.
Flat blade and Phillips
head screwdrivers.
y
y
If a reverse osmosis water filtration system is
connected to your cold water supply, the water
pressure to the reverse osmosis system needs
to be a minimum of 40 to 60 psi (276~414 kPa or
2.8~4.2 kgf/cm², less than 2.0~3.0 sec. to fill a
cup of 7 oz or 198 cc capacity).
Two ¼ in. outer
diameter compression
nuts and 2 ferrules (sleeves)
copper tubing to the shutoff valve and
the refrigerator water valve.
to connect the
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INSTALLATION 23
Water Line Installation Instructions
y If your existing copper water line has a
flared fitting at the end, you will need
an adapter (available at plumbing supply
stores) to connect the water line to the
refrigerator OR you
WARNING
When using any electrical device
(such as a power drill) during
can cut off the flared
installation, be sure the device is
battery powered, double insulated
or grounded in a manner that will
prevent the hazard of electric shock.
fitting with a tube
cutter and then use a
compression fitting.
y Shutoff valve to connect to the cold
water line. The shutoff valve should
have a water inlet with a minimum
inside diameter of 5/32 in. at the point of
connection to the COLD WATER LINE.
Saddle-type shutoff valves are included
in many water
Install the shutoff valve on the nearest
frequently used drinking water line.
SHUT OFF THE MAIN WATER SUPPLY
1
Turn on the nearest faucet to relieve the
pressure on the line.
supply kits. Before
purchasing, make
sure a saddle-type
valve complies with
your local plumbing codes.
CHOOSE THE VALVE LOCATION
2
Choose a location for
the valve that is easily
accessible. It is best to
NOTE
connect into the side of a
vertical water pipe. When
it is necessary to connect
into a horizontal water
A self piercing saddle type water valve
should not be used.
pipe, make the connection to the top or
side, rather than at the bottom, to avoid
drawing off any sediment from the water
pipe.
DRILL THE HOLE FOR THE VALVE
3
Drill a ¼ in. hole in
the water pipe using
a sharp bit. Remove
any burrs resulting
from drilling the hole
in the pipe. Be careful
not to allow water
to drain into the drill. Failure to drill a ¼ in.
hole may result in reduced ice production
or smaller cubes.
NOTE
The hookup line cannot be white, plastic
tubing. Licensed plumbers must use
only copper tubing (NDA tubing #49595
or #49599) or Cross Link Polyethylene
(PEX) tubing.
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24 INSTALLATION
FASTEN THE SHUTOFF VALVE
CONNECT THE TUBING TO THE VALVE
4
7
Fasten the shutoff valve to the cold water
pipe with the pipe clamp.
Place the compression nut and ferrule
(sleeve) for the copper tubing onto the
end of the tubing and connect it to the
shutoff valve. Make sure the tubing is
fully inserted into the valve. Tighten the
compression nut securely.
Pipe Clamp
Saddle-Type
Shutoff Valve
Compression
Nut
Saddle-Type
Shutoff Valve
Vertical Cold
Water Pipe
Packing Nut
Outlet Valve
NOTE
Ferrule (sleeve)
Commonwealth of Massachusetts
Plumbing Codes 248CMR shall be adhered
to. Saddle valves are illegal and their use is
not permitted in Massachusetts. Consult
with the licensed plumber.
FLUSH OUT THE TUBING
8
9
Turn the main water
supply on and flush out
the tubing until the water
is clear.
TIGHTEN THE PIPE CLAMP
5
Tighten the clamp screws until the sealing
washer begins to swell.
Shut the water off at the
water valve after about
one quart of water has
NOTE: Do not overtighten the clamp or
you may crush the tubing.
been flushed through the tubing.
CONNECT THE TUBING TO THE
REFRIGERATOR
Washer
Inlet End
Pipe Clamp
Clamp Screw
Before making the connection
NOTE:
to the refrigerator, be sure that the
refrigerator power cord is not plugged into
the wall outlet.
a. Remove the plastic flexible cap from the
water valve.
ROUTE THE TUBING
b. Place the compression nut and ferrule
(sleeve) onto the end of the tubing as
shown.
6
Route the tubing between the cold water
line and the refrigerator.
c. Insert the end of the copper tubing into
the connection as far as possible. While
holding the tubing, tighten the fitting.
Route the tubing through a hole drilled in
the wall or floor (behind the refrigerator or
adjacent base cabinet) as close to the wall
as possible.
¼ in. Tubing
Tubing Clamp
NOTE
¼ in.
Be sure there is sufficient extra tubing
(about 8 feet coiled into 3 turns of
about 10 in. diameter) to allow the
refrigerator to move out from the wall
after installation.
Compression
Nut
Ferrule
(sleeve)
Refrigerator
Connection
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INSTALLATION 25
Turning On The Power
TURN THE WATER ON AT THE SHUTOFF
10
VALVE
Tighten any connections that leak.
Plug in the refrigerator.
CAUTION
Check to see if leaks occur at the water
line connections.
CAUTION
y Connect to a rated power outlet.
y Have a certified electrician check
the wall outlet and wiring for proper
grounding.
y Do not damage or cut off the ground
terminal of the power plug.
PLUG IN THE REFRIGERATOR
11
12
Arrange the coil of tubing so that it
does not vibrate against the back of the
refrigerator or against the wall. Push the
refrigerator back to the wall.
START THE ICEMAKER
Set the icemaker power switch to the ON
position.
The icemaker will not begin to operate
until it reaches its operating temperature
of 15°F (–9°C) or below. It will then begin
operation automatically if the icemaker
power switch is in the ON (I) position.
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26 INSTALLATION
Leveling and Door Alignment
Door Alignment
Leveling
The left refrigerator door has an adjustable nut,
located on the bottom hinge, to raise and lower
the door for proper alignment.
After installing, plug the refrigerator’s power
cord into a 3-prong grounded outlet and push
the refrigerator into the final position.
If the space between the doors is uneven, follow
the instructions below to align the doors:
The refrigerator has two front leveling legs—
one on the right and one on the left. Adjust the
legs to alter the tilt from front-to-back or side-
to-side. If the refrigerator seems unsteady, or
you want the doors to close more easily, adjust
the refrigerator’s tilt using the instructions
below:
Use the wrench (included with the owner’s
manual) to turn the nut in the door hinge to adjust
the height. Trun to the right to raise or to the left
to lower the height.
Turn the leveling leg to the left to raise
1
that side of the refrigerator or to the right
to lower it. It may take several turns of the
leveling leg to adjust the tilt of the
refrigerator.
The right refrigerator door does not have an
adjustable nut.
If the space between the doors is uneven, follow
the instructions below to align the right door:
With one hand, lift up both the inner and
1
outer door sections of the right door to raise
them at the middle hinge. (Opening the door
may make lifting it easier)
NOTE
With the other hand, use pliers to insert the
2
A flare nut wrench works best, but an
open-end wrench will suffice.
Do not over-tighten.
snap ring on the middle hinge of the inner
door section as shown. Do not insert the ring
on the hinge of the outer door section.
Insert additional snap rings until the right door
3
Open both doors again and check to make
2
is aligned. (Two snap rings are provided with
the unit.)
sure that they close easily. If the doors do
not close easily, tilt the refrigerator slightly
more to the rear by turning both leveling
legs to the left. It may take several more
turns, and you should turn both leveling
legs the same amount.
Outer Inner
Door
Door
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HOW TO USE 27
HOW TO USE
Before use
Clean the refrigerator.
Clean your refrigerator thoroughly and wipe off all dust that accumulated during
shipping.
CAUTION
y Do not scratch the refrigerator with a sharp object or use a detergent that
contains alcohol, a flammable liquid or an abrasive when removing any tape
or adhesive from the refrigerator,.
y Do not peel off the model or serial number label or the technical information
on the rear surface of the refrigerator.
NOTE
Remove adhesive residue by wiping it off with your thumb or dish detergent.
Open refrigerator doors and freezer drawers to ventilate the interior.
The inside of the refrigerator may smell like plastic at first. Remove any adhesive
tape from inside the refrigerator and open the refrigerator doors and the freezer
drawers for ventilation.
Connect the power supply.
Check if the power supply is connected before use.
Read the “Turning On The Power” section.
Turn off the icemaker if the refrigerator is not yet connected to the
water supply.
Turn off the automatic icemaker and then plug the power plug of the refrigerator
into the grounded electrical outlet.
* This is applicable only to certain models.
CAUTION
Running the automatic icemaker before connecting it to the water
supply may cause the refrigerator to malfunction.
Wait for the refrigerator to cool.
Allow your refrigerator to run for at least two to three hours before putting food in
it. Check the flow of cold air in the freezer compartment to ensure proper cooling.
CAUTION
Putting food in the refrigerator before it has cooled could cause the
food to spoil, or a bad odor could linger inside the refrigerator.
The refrigerator makes a loud noise after initial operation.
This is normal. The volume will decrease as the temperature lowers.
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28 HOW TO USE
Control Panel
* Depending on the model, some of the following functions may not be available.
Control Panel Features
Ice Type
Press the Ice Type button to choose either cubed
or crushed ice. The cubed or crushed ice icon will
illuminate.
Refrigerator Temperature
Indicates the set temperature of the refrigerator
compartment in Celsius (°C) or Fahrenheit (°F).
The default temperature for the refrigerator is
37°F.
Freezer Temperature
Indicates the set temperature of the freezer
compartment in Celsius (°C) or Fahrenheit (°F).
The default temperature for the freezer is 0°F.
To change the temperature mode from °F to °C
(or vice versa) press and hold the Refrigerator
and Freezer temperature buttons simultaneously
for approximately five seconds. The temperature
indication on the display window switches
between Celsius and Fahrenheit.
NOTE
The displayed temperature is the target
temperature, and not the actual temperature
of the refrigerator. The actual refrigerator
temperature depends on the food inside the
refrigerator.
(On some
models)
Fresh Air Filter
[
]
The Fresh Air Filter helps remove odors from the
refrigerator. The Fresh Air Filter has two settings,
Auto and Power(PWR). In Auto mode, the Fresh
Air Filter will cycle on and off in increments of
ten minutes on and 110 minutes off. If set to the
Power(PWR) mode, the Fresh Air Filter will stay
on continuously for four hours, cycling on and off
in increments of ten minutes on and five minutes
off. After four hours, the Fresh Air Filter will
switch back to Auto mode.
LED Display
Indicator
Control
Button
y
Press the Fresh Air Filter button once for
Power(PWR) mode.
y
Press the Fresh Air Filter button again to
switch back to Auto mode.
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HOW TO USE 29
Door Alarm
Control Panel Features (continued)
y When power is connected to the
refrigerator, the door alarm is initially set
(On some
models)
Change Filter
[
]
Alarm
to ON. When you press the
the display will change to OFF and the
Alarm
button,
When the Change Filter icon turns on, the air
Door
filter needs to be replaced. After replacing the
air filter, press and hold the Fresh Air Filter
button for three seconds to turn the icon light
off. Change the air filter approximately every
6 months.
function will deactivate.
y When either the refrigerator or the freezer
door is left open for more than 60 seconds,
the alarm tone will sound to let you know
that the door is open.
y When you close the door, the door alarm
will stop.
Ice Plus
This function increases both ice making and
freezing capabilities.
Lock
Ice Plus
y When you touch the
button, the
graphic will illuminate in the display and
will continue for 24 hours. The function will
automatically shut off after 24 hours.
The Lock function disables every other button
on the display.
y You can stop this function manually by
touching the button one more time.
y When power is initially connected to the
Lock
refrigerator, the
function is off.
Lock
y If you want to activate the
function to
Lock
Lock
lock other buttons, press and hold the
button for three seconds or more. The
Light
Lock
icon will display and the
enabled.
function is now
When you press the Light button, the
dispenser light will turn on and the indicator
will appear on the LED display.
Lock
y To disable the
function, press and hold
button for approximately three
seconds.
Lock
the
Change Water Filter
When the Water Filter indicator turns on,
you need to change the water filter. After
changing the water filter, press and hold the
Change Filter button for three seconds to turn
the indicator light off. Change the water filter
approximately every six months.
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30 HOW TO USE
Power Saving Mode
Connect
The Connect button, when used with the LG
Smart Refrigerator smart phone app, allows
the refrigerator to connect to your home’s Wi-
Fi network. Refer to the following page for
information on the initial setup of the application.
Power Saving
, the display will remain off until a door
is opened or a button is pressed. Once on,
the display will remain on for 20 seconds.
y When the refrigerator is in the
Mode
The Connect icon allows you to check the status
of the refrigerator’s network connection. When
the refrigerator is connected to the network, the
Connect icon is illuminated.
CAUTION
Display Mode (For Store Use Only)
Press and hold the Connect button for 3 seconds
to connect to the network. The icon will blink
while the connection is being made, then turn
on once the connection is successfully made. To
disconnect, press and hold the button again.
The Display Mode disables all cooling in the
refrigerator and freezer sections to conserve
energy while on display in a retail store. When
activated, OFF will display on the control panel
and the display will remain on for 20 seconds.
To deactivate / activate:
Smart Grid
With either refrigerator door opened, press
and hold the Refrigerator and Ice Plus buttons
at the same time for five seconds. The control
panel will beep and the temperature settings
will display to confirm that Display Mode
is deactivated. Use the same procedure to
activate the Display Mode.
Press the Smart Grid button to turn the Smart
Grid function On/Off. When the function is on,
the icon will illuminate. The Smart Grid function
automatically turns on when the refrigerator is
connected to the Wi-Fi network.
When the refrigerator is responding to a Demand
Response (DR) message from the electric
company, the Grid text will illuminate.
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HOW TO USE 31
Smart Features
To use the Smart Features on the refrigerator, you will need the following devices and apps:
1. a wireless router and home Wi-Fi network
2. the LG Smart Grid refrigerator
3. an Android-based smart phone
4. the LG Smart Refrigerator app from the Google Play Store.
NOTE
To use the Smart Grid feature, you must also register for the Smart Grid (Demand Response)
service with your local electric utility company. The company must provide Demand Response
service.
Setting Up the Smart App and Connecting the Refrigerator
Create an account at Smart ThinQ.
If necessary, enter the password for your
1
7
8
router and click the connect button in the
app.
You will use the ID and password from this
account in the smart phone application.
Make sure the refrigerator display is active
by pressing any button. Press and hold the
Smart Grid button on the refrigerator for
three seconds. The Connect LED should
blink while the connection is being made.
Download the smart phone app from the
2
Google Play Store. (LG Smart Refrigerator
app)
In the app, select the Smart Model.
3
4
Log in to the app using the Smart ThinQ ID
and password created in step 1.
When prompted, select the Non-Touch
Screen Model.
5
6
The app will automatically go through the
9
1
Choose your home wireless router
process of registering your product on
the network, using the information you’ve
provided. This may take some time, and
the Connect LED will continue to blink
during this process. After the registration
process is completed, a message is
displayed and the app will proceed to the
Home screen.
from the list of routers in the app. Your
refrigerator and smart phone must both be
connected to the same Wi-Fi network.
NOTE
You must connect the refrigerator to the
internet using a wireless router on your
home network. Tethering to a mobile phone,
hotspot, or an unsecured network, for
example, will cause unstable functionality.
Check that the Connect LED is illuminated
0
to confirm that the Wi-Fi network is
connected. You can now use the app
to control the Smart Features on your
refrigerator.
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32 HOW TO USE
LG Smart Refrigerator App - What’s
Included
Using the Smart Grid Function
This feature responds to notification events
from your utility company to run high energy-
consuming tasks during off-peak periods when
demand is lower. These notification events are
known as Demand Response signals.
Food Manager
Allows you to keep track of items in your
refrigerator and freezer, so you can be alerted
when they are near their use-by dates, generate
grocery lists, and link to related recipes.
If the refrigerator receives a Demand Response
signal from the utility company, the refrigerator
will turn on the Grid LED on the refrigerator
display and control its power consumption
according to the signal.
Recipes
Features recipes from the Food Channel,
searchable by ingredient, course, cuisine, total
time required, and the food in your refrigerator
(if entered in the Food Manager). Automatically
makes grocery lists from chosen recipes.
The refrigerator will respond to the signals
received from the utility company as long as
product performance is maintained.
If the refrigerator receives a Demand Response
signal, the refrigerator will operate in Delay
Appliance Load (DAL) or Temporary Appliance
Load Reduction (TALR) mode.
Grocery
Makes and manages grocery lists from items in
your refrigerator or recipes.
Refrigerator Manager
Allows you to control the refrigerator and freezer
temperature settings, air filter, water filter, Ice
Plus, Smart Saving, and Energy Monitoring from
your smart phone.
Delay Appliance Load (DAL): The refrigerator
responds to a DAL signal by providing a moderate
load reduction for the duration of the delay period.
This mode controls functions that consume a lot
of energy such as adjusting the cooling system,
running the defrost cycle, and making ice.
Smart Diagnosis
Allows you to diagnose and troubleshoot
problems with your refrigerator.
- When the refrigerator operates in DAL mode,
the Grid LED is illuminated on the refrigerator
display.
Settings
- DAL mode is automatically deactivated after it
lasts for the amount of time stipulated by the
DAL signal (max. 4 hours) or when you override
the Smart Grid function.
Allows you to set various options on the
refrigerator and in the app.
Temporary Appliance Load Reduction (TALR) :
The refrigerator responds to a TALR signal by
aggressively reducing the load for a short time
period, typically 10 minutes. This mode reduces
energy consumption by stopping the compressor
and controlling the functions that consume a lot
of energy such as the defrost cycle and fan.
Smart Grid Function
When the refrigerator operates in Smart Grid
mode, the Smart Refrigerator function can control
energy usage or delay the operation of some
functions to save energy during peak usage
periods.
- When the refrigerator operates in TALR mode,
the Grid LED is illuminated on the refrigerator
display.
y You can override the Smart Grid function
at any time (using the Smart Grid button or
application).
- TALR mode is automatically deactivated after it
lasts for the received duration (max. 10 minutes),
or when you override the Smart Grid function.
The mode is immediately deactivated and the
refrigerator returns to its normal state when the
door is opened or closed, or the dispenser is
used.
y To use the Smart Grid function, you need to
register the appliance with your electric utility
company.
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HOW TO USE 33
Smart Grid Application Features
Smart Features (continued)
Smart Saving_Demand Response
1
Override Smart Grid Mode
You can lower energy usage based on
Demand Response (DR) signals from the
utility company.
If you want the refrigerator to ignore the Demand
Response signal from the utility company, you
can override the Smart Grid function by pushing
the Smart Grid button while the refrigerator is in
Smart Grid mode.
If the refrigerator is operating in Smart
Saving mode according to the DR signal,
you can see a pop up.
When you override the Smart Grid function, the
refrigerator ignores the Demand Response signal
and is no longer controlled by the utility company
until the next Demand Response signal is sent.
Smart Saving_Delay Defrost
Lower energy usage based on time period.
Energy monitoring
2
3
You can also override the Smart Grid function
using the smart phone app.
The refrigerator can check number of door
openings and power consumption.
Remote Control
Open API
You can control the Refrigerator
Temperature, Fresh Air Filter and Ice Plus
from the smart phone app.
LG Open API
You can manage Smart Grid features for the LG
Smart Refrigerator.
Push messages.
4
Please check the detailed specifications on the
notice page on us.smartthinq.com.
- When the door is open over ten minutes,
you will receive a push message.
- When Ice Plus is finished, you will receive
a push message.
API list :
Demand response
- Send demand response signal
Open Source Software Notice
Information
Power saving
- Set saving mode
- Get schedule of DR/Delay Defrost
To obtain the source code under GPL, LGPL, MPL,
and other open source licenses, that is contained
com. In addition to the source code, all referred
license terms, warranty disclaimers and copyright
notices are available for download.
Energy monitoring
- Get setting temperature
- Get door open event
- Get energy consumption
Delay defrost capability
- Insert a delay defrost schedule event
- Update a delay defrost schedule event
- Delete a delay defrost schedule event
- Get the delay defrost schedule
LG Electronics will also provide open source
code to you on CD-ROM for a charge covering
the cost of performing such distribution (such as
the cost of media, shipping, and handling) upon
email request to [email protected]. This offer
is valid for three (3) years from the date on which
you purchased the product.
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34 HOW TO USE
FCC Notice (For transmitter module
contained in this product)
FCC RF Radiation Exposure Statement
This equipment complies with FCC radiation
exposure limits set forth for an uncontrolled
environment. This transmitter must not be co-
located or operating in conjunction with any other
antenna or transmitter.
This equipment should be installed and operated
with minimum distance 20 cm (7.8 inches)
between the antenna and your body. Users must
follow the specific operating instructions for
satisfying RF exposure compliance.
This equipment has been tested and found to
comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules. These limits
are designed to provide reasonable protection
against harmful interference in a residential
installation. This equipment generates, uses,
and can radiate radio frequency energy and, if
not installed and used in accordance with the
instructions, may cause harmful interference
to radio communications. However, there is no
guarantee that interference will not occur in a
particular installation. If this equipment does
cause harmful interference to radio or television
reception, which can be determined by turning
the equipment off and on, the user is encouraged
to try to correct the interference by one or more
of the following measures:
Industry Canada Statement (For
transmitter module contained in this
product)
This device complies with Industry Canada’s
licence-exempt RSSs. Operation is subject to the
following two conditions:
- Reorient or relocate the receiving antenna.
1) this device may not cause interference; and
2) this device must accept any interference,
including interference that may cause undesired
operation of the device.
- Increase the separation between the equipment
and the receiver.
- Connect the equipment to an outlet on a circuit
different from that to which the receiver is
connected.
This Class B digital apparatus complies with
Canadian ICES-003.
- Consult the dealer or an experienced radio/TV
technician for help.
This device complies with part 15 of the FCC
Rules. Operation is subject to the following two
conditions:
IC Radiation Exposure Statement
This equipment complies with IC radiation
exposure limits set forth for an uncontrolled
environment. This equipment should be installed
and operated with minimum distance 20 cm
(7.8 inches) between the antenna & your body.
1) this device may not cause harmful interference
and
2) this device must accept any interference
received, including interference that may cause
undesired operation of the device.
NOTE
Any changes or modifications in construction of
this device which are not expressly approved by
the party responsible for compliance could void
the user’s authority to operate the equipment.
The manufacturer is not responsible
for any radio or TV interference caused
by unauthorized modifications to this
equipment. Such modifications could
void the user’s authority to operate the
equipment.
Wireless LAN Module (LCW-003) Specifications
Frequency Range
2412~2462 MHz
Output Power
(max.)
IEEE 802.11b: 17.56 dBm
IEEE 802.11g: 25.53 dBm
IEEE 802.11n: 25.29 dBm
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HOW TO USE 35
In-Door Ice Bin
* Depending on the model, some of the
following functions may not be available.
To remove the in-door ice bin, grip the
2
front handle, slightly lift the lower part,
and slowly pull out the bin as shown.
CAUTION
y Keep hands and tools out of the ice
compartment door and dispenser chute.
Failure to do so may result in damage or
personal injury.
y The icemaker will stop producing ice when
the in-door ice bin is full. If you need more
ice, empty the ice bin into the extra ice bin
in the freezer compartment. During use,
the ice can become uneven causing the
icemaker to misread the amount of ice
cubes and stop producing ice. Shaking the
ice bin to level the ice within it can reduce
this problem.
Assembling the In-Door Ice Bin
y Storing cans or other items in the ice bin will
damage the icemaker.
Carefully insert the in-door ice bin while
1
y Keep the ice compartment door closed
tightly. If the ice compartment door is not
closed tightly, the cold air in the ice bin will
freeze food in the refrigerator compartment.
This could also cause the icemaker to stop
producing ice.
slightly slanting it to avoid contact with the
icemaker.
y If the ON/OFF switch on the icemaker is
set to OFF for an extended period of time,
the ice compartment will gradually warm
up to the temperature of the refrigerator
compartment. To prevent ice cubes from
melting and leaking from the dispenser,
ALWAYS empty the ice bin when the
icemaker is set to OFF for more than a few
hours.
Avoid touching the ice-detecting sensor
2
when replacing the ice bin. See the label
on the ice compartment door for details.
Ice-detecting
sensor
Detaching the In-Door Ice Bin
Gently pull the handle to open the ice
1
compartment.
CAUTION
When handling the ice bin,
keep hands away from the
icemaker tray area to avoid
personal injury.
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36 HOW TO USE
Automatic Icemaker
Water fills the ice tray.
* Depending on the model, some of the
following functions may not be available.
Ice is made in the automatic icemaker and sent
to the dispenser. The icemaker will produce
70~182 cubes in a 24-hour period, depending
on freezer compartment temperature, room
temperature, number of door openings and
other operating conditions.
1 hour after
supplying water
y It takes about 12 to 24 hours for a newly
installed refrigerator to begin making ice. Wait
72 hours for full ice production to occur.
y Ice making stops when the in-door ice bin
is full. When full, the in-door ice bin holds
approximately 6 to 8 (12~16 oz or 340~455 cc)
glasses of ice.
Tilting
y The water pressure must be 20~120 psi or
138~827 kPa or 1.4~8.4 kgf/cm² on models
without a water filter and 40~120 psi or
276~827 kPa or 2.8~8.4 kgf/cm² on models
with a water filter to produce the normal
amount and size of ice cubes.
y 60 minutes after water has been added
to the ice tray, the ice tray will sit slightly
tilted to help the cold air reach the ice.
y Foreign substances or frost on the ice-
detecting sensor can interrupt ice production.
Make sure the sensor area is clean at all times
for proper operation.
WARNING
Personal Injury Hazard
y The ice-detecting sensors will sense
when the ice is ready to be dumped
into the ice bin.
DO NOT place fingers or hands on the
automatic ice making mechanism while the
refrigerator is plugged in.
Icemaker
Turning the Automatic Icemaker
On or Off
Power
Switch
To turn off the automatic icemaker, set the
icemaker switch to OFF (O). To turn on the
automatic icemaker, set the switch to ON (I).
Ice-detecting
Sensor
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HOW TO USE 37
When You Should Turn the
Icemaker Off
Automatic Icemaker
(continued)
y When the water supply will be shut off
for several hours.
CAUTION
y When the ice bin is removed for more
than one or two minutes.
y The first ice and water dispensed may
include particles or odor from the water
supply line or the water tank.
y When the refrigerator will not be used
for several days.
y Throw away the first few batches of ice.
This is also necessary if the refrigerator has
not been used for a long time.
NOTE
The ice bin should be emptied when the
icemaker on/off switch is turned to the
OFF position.
y Never store beverage cans or other items in
the ice bin for the purpose of rapid cooling.
Doing so may damage the icemaker or the
containers may burst.
y If discolored ice is dispensed, check the
water filter and water supply. If the problem
continues, contact a qualified service
center. Do not use the ice or water until the
problem is corrected.
Normal Sounds You May Hear
y The icemaker water valve will buzz as
the icemaker fills with water. If the
power switch is in the ON (I) position,
it will buzz even if it has not yet been
hooked up to water. To stop the buzzing,
move the power switch to OFF (O).
y Keep children away from the dispenser.
Children may play with or damage the
controls.
y The ice passage may become blocked with
frost if only crushed ice is used. Remove the
frost that accumulates by removing the ice
bin and clearing the passage with a rubber
spatula. Dispensing cubed ice can also help
prevent frost buildup.
NOTE
Keeping the power switch in the ON
(I) position before the water line is
connected can damage the icemaker.
y Never use thin crystal glass or crockery to
collect ice. Such containers may chip or
break resulting in glass fragments in the ice.
y You will hear the sound of cubes
dropping into the bin and water running
in the pipes as the icemaker refills.
y Dispense ice into a glass before filling it
with water or other beverages. Splashing
may occur if ice is dispensed into a glass
that already contains liquid.
Preparing for Vacation
y Never use a glass that is exceptionally
narrow or deep. Ice may jam in the ice
passage and refrigerator performance may
be affected.
Set the icemaker power switch to OFF (O) and
shut off the water supply to the refrigerator.
NOTE
y Keep the glass at a proper distance from
the ice outlet. A glass held too close to the
outlet may prevent ice from dispensing.
The ice bin should be emptied anytime
the icemaker on/off switch is turned to
the OFF (O) position.
y To avoid personal injury, keep hands out of
the ice door and passage.
If the ambient temperature is expected to drop
below freezing, have a qualified technician
drain the water supply system to prevent
serious property damage due to flooding
caused by ruptured water lines or connections.
y Never remove the dispenser cover.
y If ice or water dispenses unexpectedly, turn
off the water supply and contact a qualified
service center.
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38 HOW TO USE
Ice and Water Dispenser
Incorrect Way
Correct Way
* Depending on the model, some of the
following functions may not be available.
Water
CAUTION
Keep children away from the dispenser
to prevent children playing with or
damaging the controls.
Dispenser
Ice
Water switch
Ice switch
CAUTION
Throw away the first few batches of ice
(about 24 cubes). This is also necessary
if the refrigerator has not been used for
a long time.
Stand
Locking the Dispenser
Using the Dispenser
Press and hold the Alarm and Lock button
simultainously for 3 seconds to lock the
dispenser and all the control panel functions.
Follow the same instructions to unlock.
y To dispense cold water, push on the
water switch with a glass.
y To dispense ice, push on the ice switch
with a glass.
Cleaning the Dispenser Stand
NOTE
y If discolored ice is dispensed, check
the water filter and water supply. If the
problem continues, contact a qualified
service center. Do not use the ice or
water until the problem is corrected.
Grip the stand with both hands and pull it
1
out.
y The dispenser will not operate when
either of the refrigerator doors are open.
y If dispensing water or ice into a container
with a small opening, place it as close to
the dispenser as possible.
y Some dripping may occur after
dispensing. Hold your cup beneath
the dispenser for a few seconds after
dispensing to catch all of the drops.
Wipe out dirty areas with a clean cloth.
2
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HOW TO USE 39
Storing Food
Food Preservation Location
Each compartment inside the refrigerator is designed to store different types of food.
Store your food in the optimal space to enjoy the freshest taste.
Vegetable storage
(Crisper)
Adjustable refrigerator shelf
Adjustable shelves to meet
your individual storage needs.
Preserves vegetables
and fruit.
Door-in-Door
EasyReach™
Recommended types of food
to store in the Door-in-Door
section are butter, margarine,
cream cheese, peanut butter,
ketchup, mustard, relish, etc.
You can store small
items, or put an item to
defrost.
CustomChill™ Drawer
Durabase®
Adjust the temperature to store
meat and seafood, cold drinks,
deli snacks, or chilled wine.
Largest storage space in
the freezer.
CAUTION
y Do not store food with high moisture content towards the top of the refrigerator. The moisture
could come in direct contact with the cold air and freeze.
y Wash food before storing it in the refrigerator. Vegetables and fruit should be washed, and food
packaging should be wiped down to prevent adjacent foods from being contaminated.
y If the refrigerator is kept in a hot and humid place, frequent opening of the door or storing a lot of
vegetables in the refrigerator may cause condensation to form. Wipe off the condensation with a
clean cloth or a paper towel.
y If the refrigerator door or freezer drawer is opened too often, warm air may penetrate the
refrigerator and raise its temperature. It can also increase the cost to run the appliance.
y Do not overfill or pack items too tightly into door bins. Doing so may cause damage to the bin or
personal injury if items are removed with excessive force.
y The temperature inside the EasyReach™ is slightly lower than in the shelf or door bin area.
NOTE
y If you are leaving home for a short period of time, like a short vacation, the refrigerator should
be left on. Refrigerated foods that are able to be frozen will stay preserved longer if stored in the
freezer.
y If you are leaving the refrigerator turned off for an extended period of time, remove all food
and unplug the power cord. Clean the interior, and leave the door open to prevent fungi from
growing in the refrigerator.
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40 HOW TO USE
Storing Frozen Food
Food Storage Tips
* The following tips may not be applicable
depending on the model.
NOTE
Check a freezer guide or a reliable cookbook
for further information about preparing food
for freezing or food storage times.
Wrap or store food in the refrigerator in airtight
and moisture-proof material unless otherwise
noted. This prevents food odor and taste transfer
throughout the refrigerator. For dated products,
check date code to ensure freshness.
Freezing
Your freezer will not quick-freeze a large
quantity of food. Do not put more unfrozen
food into the freezer than will freeze within
24 hours (no more than 2 to 3 lbs. of food per
cubic foot of freezer space). Leave enough
space in the freezer for air to circulate around
packages. Be careful to leave enough room at
the front so the door can close tightly.
Food
How to
Butter or
Margarine
Keep opened butter in a covered
dish or closed compartment.
When storing an extra supply,
wrap in freezer packaging and
freeze.
Cheese
Milk
Store in the original wrapping
until you are ready to use it.
Once opened, rewrap tightly in
plastic wrap or aluminum foil.
Storage times will vary according to the quality
and type of food, the type of packaging or wrap
used (how airtight and moisture-proof) and
the storage temperature. Ice crystals inside a
sealed package are normal. This simply means
that moisture in the food and air inside the
package have condensed, creating ice crystals.
Wipe milk cartons. For coldest
milk, place containers on
interior shelf.
Eggs
Fruit
Store in original carton on
interior shelf, not on door shelf.
NOTE
Allow hot foods to cool at room temperature
for 30 minutes, then package and freeze.
Cooling hot foods before freezing saves
energy.
Do not wash or hull the fruit
until it is ready to be used. Sort
and keep fruit in its original
container, in a crisper, or store
in a completely closed paper
bag on a refrigerator shelf.
Leafy
Vegetables
Remove store wrapping and
trim or tear off bruised and
discolored areas. Wash in cold
water and drain. Place in plastic
bag or plastic container and
store in crisper.
Vegetables Place in plastic bags or plastic
with skins
(carrots,
peppers)
container and store in crisper.
Fish
Store fresh fish and shellfish
in the freezer section if they
are not being consumed the
same day of purchase. It is
recommended to consume
fresh fish and shellfish the
same day purchased.
Leftovers
Cover leftovers with plastic wrap
or aluminum foil, or store in
plastic containers with tight lids.
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HOW TO USE 41
Storing Frozen Food (continued)
Packaging
Successful freezing depends on correct
packaging. When you close and seal the
package, it must not allow air or moisture in or
out. If it does, you could have food odor and
taste transfer throughout the refrigerator and
could also dry out frozen food.
Packaging recommendations:
y Rigid plastic containers with tight-fitting
lids
y Straight-sided canning/freezing jars
y Heavy-duty aluminum foil
y Plastic-coated paper
y Non-permeable plastic wraps
y Specified freezer-grade self-sealing plastic
bags
Follow package or container instructions for
proper freezing methods.
Do not use
y Bread wrappers
y Non-polyethylene plastic containers
y Containers without tight lids
y Wax paper or wax-coated freezer wrap
y Thin, semi-permeable wrap
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42 HOW TO USE
Glide‘N’Access™
(on some models)
Humidity Controlled Crisper
(on some models)
The Glide’N’Access™ slides out for easy loading
of large items, like sheet cakes or deli trays, and
to give you easy access to items stored at the
back of the shelf.
To slide out, grasp the handle at the front of the
shelf and gently pull forward. Push back to slide
in.
Depending on the model, some of the
following functions may not be available.
The crispers provide fresher tasting fruit
and vegetables by letting you easily control
humidity inside the drawer.
Control the amount of humidity in the
moisture-sealed crispers by adjusting the
control to any setting between Vegetable and
Fruit.
CAUTION
Take care when sliding the
Glide'N'Access™ in and out, as taller
items may fall, causing damage or injury.
y Vegetable keeps moist air in the
crisper for best storage of fresh, leafy
vegetables.
y Fruit lets moist air out of the crisper for
best storage of fruit.
Fruit
Vegetable
Vegetable
Fruit
EasyReach™ (on some models)
The EasyReach™ compartments are slightly
cooler than the shelf or door bin areas, so they
are a convenient place to store dairy snacks or
other small items you want to keep especially
cold. They are also a handy place to defrost
meat.
Open and close by pulling the handle.
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HOW TO USE 43
Humidity Controlled Crisper
(on some models)
Detaching and Assembling the
Storage Bins
To remove, pull out the Crisper to full
extension, lift the front up, and pull straight
out.
Glide‘N’Access™ Crisper
(on some models)
To remove the Glide‘N’Access™ Crisper, pull
out the Crisper to full extension, lift the front
up, and pull straight out.
To install, slightly tilt up the front, insert the
drawer into the frame and push it back into
place.
To install, slightly tilt up the front, insert the
drawer into the frame and push it back into
place.
To Remove the Glass
(on some models)
To Remove Glide‘N’Access™
(on some models)
(Pantry drawer not shown for clarity)
Lift up the glass under the crisper cover, and
pull up and out.
To remove the Glide‘N’Access™, pull out the
shelf to full extension, lift the front up and pull
straight out.
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44 HOW TO USE
Door Bins
InstaView Door-in-Door
The InstaView Door-in-Door compartment
allows for easy access to commonly used food
items.
The door bins are removable for easy cleaning
and adjustment.
To remove the bin, simply lift the bin up and
pull straight out.
1
To replace the bin, slide it in above the
desired support and push down until it snaps
into place.
2
NOTE
InstaView Door-in-Door
Compartment
Some bins may vary in appearance and
will only fit in one location.
To access the InstaView Door-in-Door
compartment, lightly press the button on the right
refrigerator door handle to open the door.
CAUTION
y Do not apply excessive force while
detaching or assembling the storage
bins.
y Do not use the dishwasher to clean
the storage bins and shelves.
y Regularly detach and wash the
storage bins and shelves; they can
become easily contaminated by the
food.
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HOW TO USE 45
InstaView Function
Door-in-Door Case
The InstaView function on the Door-in-Door lets
you see if you’re running low on frequently used
items like beverages and snacks, without opening
the refrigerator door.
To open the Door-in-Door case, slightly push
the marked area to pop it open. The Door-in-
Door Case is removable for easy cleaning and
adjustment.
Knock twice on the glass to turn the LED
1
To remove the Door-in-Door case, lift up
and pull out.
1
light inside the Door-in-Door on or off.
The LED light turns off automatically after
2
ten seconds.
y The InstaView Door-in-Door function is
disabled when the right refrigerator door
is open, for two seconds after closing the
door, and when the ice dispenser is in use.
y Knock near the center of the glass.
Knocking near the edges of the glass may
not activate the InstaView Door-in-Door
function properly.
y Knock hard enough that the knocking
sound is audible.
y The InstaView Door-in-Door function may
activate if a loud noise occurs near the
refrigerator.
To replace the Door-in-Door case, line the
2
tabs on the Door-in-Door case with the
slots on the door and push down until it
snaps into place.
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46 HOW TO USE
CustomChill™ Drawer
The CustomChill™ Drawer provides storage
space with a variable temperature control that
can be adjusted to keep the compartment
either colder or warmer than the refrigerator.
Control Panel
Setting the Temperature
Control Lock
Press the Select/Lock button repeatedly to
toggle through the four temperature settings.
Store meat and seafood at 29°F/-1°C, cold
drinks at 33°F/1°C, deli snacks at 37°F/3°C, or
chilled wine at 42°F/5°C.
The control panel can also be locked to prevent
the temperature from accidentally being
changed or tampered with by children. To
lock the panel, press and hold the Select/Lock
button for three seconds until the Lock icon
lights up. To unlock the panel, press and hold
the Select/Lock button until the Lock icon light
turns off.
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HOW TO USE 47
Using the Folding Shelf
Adjusting the Refrigerator
Shelves
You can store taller items, such as a gallon
container or bottles, by simply pushing the
front half of the shelf underneath the back half
of the shelf. Pull the front of the shelf toward
you to return to a full shelf.
The shelves in your refrigerator are adjustable
to meet your individual storage needs. Your
model may have glass or wire shelves.
Adjusting the shelves to fit items of different
heights will make finding the exact item you
want easier. Doing so will also reduce the
amount of time the refrigerator door is open
which will save energy.
Detaching the Shelf
Tilt up the front of the shelf and lift it straight
up. Pull the shelf out.
CAUTION
y Do not clean glass shelves with
warm water while they are cold.
Shelves may break if exposed to
sudden temperature changes or
impact.
y Glass shelves are heavy. Use special
care when removing them.
Assembling the Shelf
Tilt the front of the shelf up and guide the shelf
hooks into the slots at a desired height. Then,
lower the front of the shelf so that the hooks
drop into the slots.
CAUTION
Make sure that shelves are level from
one side to the other. Failure to do so
may result in the shelf falling or food
spilling.
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48 MAINTENANCE
MAINTENANCE
Cleaning
y Both the refrigerator and freezer sections defrost automatically; however, clean both
sections about once a month to prevent odors.
y Wipe up spills immediately.
y Always unplug the refrigerator before cleaning.
General Cleaning Tips
Inside Walls
(Allow the freezer to warm up so that
the cloth will not stick.)
y Unplug refrigerator or disconnect power.
y Remove all removable parts, such as
shelves, crispers, etc.
To help remove odors, you can wash the inside
of the refrigerator with a mixture of baking
soda and warm water. Mix 2 tablespoons of
baking soda to 1 quart of water (26 g soda
to 1 liter water) Be sure the baking soda is
completely dissolved so it does not scratch the
surfaces of the refrigerator.
y Use a clean sponge or soft cloth and a
mild detergent in warm water. Do not
use abrasive or harsh cleaners.
y Hand wash, rinse and dry all surfaces
thoroughly.
Exterior
Door Liners and Gaskets
Use a clean sponge or soft cloth and a mild
detergent in warm water. Do not use cleaning
waxes, concentrated detergents, bleaches,
or cleaners containing petroleum on plastic
refrigerator parts.
Waxing external painted metal surfaces helps
provide rust protection. Do not wax plastic
parts. Wax painted metal surfaces at least
twice a year using appliance wax (or auto paste
wax). Apply wax with a clean, soft cloth.
For products with a stainless steel exterior,
use a clean sponge or soft cloth and a mild
detergent in warm water. Do not use abrasive
or harsh cleaners. Dry thoroughly with a soft
cloth.
Plastic Parts (covers and panels)
Use a clean sponge or soft cloth and a mild
detergent in warm water. Do not use glass
cleaners, abrasive cleansers, or flammable
fluids. These can scratch or damage the
material.
CAUTION
y Do not use a rough cloth or sponge
when cleaning the interior and exterior
of the refrigerator.
y Do not place your hand on the bottom
surface of the refrigerator when
opening and closing.
Condenser Coils
Use a vacuum cleaner with an attachment to
clean the condenser cover and vents. Do not
remove the panel covering the condenser coil
area.
WARNING
Use non-flammable cleaner. Failure to do
so can result in fire, explosion, or death.
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MAINTENANCE 49
Replacing the Fresh Air Filter
Replacing the Water Filter
It is recommended that you replace the air filter:
NOTE
This refrigerator does not require a filter
bypass plug when the filter is not in place.
y Approximately every six months.
y When the CHANGE FILTER light turns on.
It is recommended that you replace the water filter:
y Approximately every six months.
y When the water filter indicator turns on.
y When the water dispenser output decreases.
y When the ice cubes are smaller than normal.
Remove the Old Filter
1
Remove the old water filter.
1
Turn the filter cover to the left to detach
from the refrigerator wall. The filter is
located on the inside of the filter cover.
Remove the filter from the cover and
replace it with a new filter.
Lift up and remove the lower door bin. Swing
the right end of the water filter out of the
compartment and then grasp and rotate the
filter counterclockwise to remove it from the
filter head.
NOTE
Install a New Air Filter.
2
Replacing the water filter could cause a
small amount of water to drain. Place a cup
under the filter head to catch any water.
Place the new filter inside of the cover
with the side that says “Front” facing
outward. Turn the filter cover to the right
to attach to the refrigerator wall.
Replace with a new water filter.
2
Insert the new filter into the filter head and
rotate it clockwise until the arrow on the
new filter lines up with the arrow on the
filter head. Swing the filter back into the
compartment.
After changing the filter, push and hold the
Air Filter button for three seconds to reset
the filter sensor.
Assemble the door
3
bin.
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50 MAINTENANCE
Performance Data Sheet
Use Replacement Cartridge: MDJ64844601(LT1000P)
The concentration of the indicated substances in water entering the system was reduced to a
concentration less than or equal to the permissible limit for water leaving the system as specified in
NSF/ANSI Standard 42 and Standard 53 and Standard 401.
System tested and certified by NSF International against NSF/ANSI Standard 42,
Standard 53 and Standard 401. For the reduction of substances listed below.
Max
Average
Influent
Challenge
NSF specified
Challenge
Concentration
Average
Product Water
Concentration
Avg %
Reduction
Permissible
Product Water
Concentration
NSF Reduction
Requirement
Contaminant Reduction
Chlorine Taste and Odor
2.0 µg/L
2.0 µg/L± 10%
>97.5%
99.80%
0.050 µg/L
N/A
N/A
≥ 50.00%
Nominal Particulate Class I,
≥ 0.5 to < 1.0 µm
12,000,000
pts/mL
At least 10,000
particles/mL
24,000 pts/ml
≥ 85.00%
107 to 108 MFL;
fibers greater than
10 µg/Lin length
Asbestos
180 MFL
>99.00%
< 1 MFL
N/A
≥ 99.00%
Atrazine
Benzene
Carbofuran
Lindane
8.5 µg/L
15.0 µg/L
74.0 µg/L
1.9 µg/L
9.0 µg/L ± 10%
15.0 µg/L± 10%
80.0 µg/L± 10%
2.0 µg/L± 10%
>94.10%
>96.60%
98.30%
0.500 µg/L
0.510 µg/L
1.258 µg/L
0.019 µg/L
3.0 µg/L
5.0 µg/L
40 µg/L
0.2 µg/L
NA
NA
NA
NA
>99.00%
P-Dichlorobenzene
230.0 µg/L
225.0 µg/L± 10%
>99.80%
0.460 µg/L
75.0 µg/L
NA
2,4-D
210.0 µg/L
140.0 µg/L
150.0 µg/L
5.9 µg/L
210.0 µg/L± 10%
150.0 µg/L± 10%
150.0 µg/L± 10%
6.0 µg/L± 10%
>99.90%
99.60%
>90%
0.210 µg/L
0.560 µg/L
< 0.500 µg/L
0.531 µg/L
< 0.420 µg/L
70.0 µg/L
10.0 µg/L
10.0 µg/L
2.0 µg/L
2.0 µg/L
NA
NA
NA
NA
NA
Lead @ pH 6.5
Lead @ pH 8.5
Mercury @ pH 6.5
Mercury @ pH 8.5
91.00%
92.50%
5.6 µg/L
6.0 µg/L± 10%
100,000
cysts/L
Minimum 50,000
cysts/L
Cyst*
>99.99%
10
N/A
≥ 99.95%
Atenolol
240 ng/L
1600 ng/L
1600 ng/L
170 ng/L
160 ng/L
200 ng/L
400 ng/L
140 ng/L
120 ng/L
2000 ng/L
1600 ng/L
200 ± 40% ng/L
1400 ± 40% ng/L
1400 ± 40% ng/L
140 ± 40% ng/L
140 ± 40% ng/L
200 ± 40% ng/L
400 ± 40% ng/L
140 ± 40% ng/L
140 ± 40% ng/L
2000 ± 40% ng/L
1400 ± 40% ng/L
> 95.50%
98.40%
10.80 ng/L
25.60 ng/L
46.40 ng/L
5.44 ng/L
5.44 ng/L
10.40 ng/L
22.00 ng/L
5.46 ng/L
4.68 ng/L
22.00 ng/L
46.40 ng/L
30 ng/L
200 ng/L
200 ng/L
20 ng/L
20 ng/L
30 ng/L
60 ng/L
20 ng/L
20 ng/L
300 ng/L
200 ng/L
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
Carbamazepine
DEET
97.10%
Trimethoprim
Linuron
>96.80%
>96.60%
>94.80%
>94.50%
>96.10%
>96.10%
>98.90%
>97.10%
Phenytoin
Ibuprofen
Naproxen
Estrone
Bisphenol A
Nonyl Phenol
* Based on the use of Cryptosporidium parvum oocysts.
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MAINTENANCE 51
Application Guidelines / Water
Supply Parameters
CAUTION
Please note that water could fall while
replacing filter which could result property
damage.
Note that while testing was performed
under standard laboratory conditions, actual
performance may vary.
To reduce the risk associated with property
damage due to water leakage:
y Read and follow Use Instructions before
installation and use of this system.
Service Flow
Water Supply
0.5 gpm (1.9 lpm)
y Installation must comply with existing state
or local plumbing codes.
Community or private well
— Potable Water
y Protect filter from Freezing. Drain filter
when room temperature drops below 33°F
(0.6°C).
Water Pressure
20 -120 psi (138 - 827 kPa)
Water Temperature 33-100°F (0.6 -37.8°C)
Capacity 200 gallons (757 liters)
y Do not install if water pressure exceeds
120 psi (827 kPa). If your water pressure
exceeds 80 psi, you must install a
pressure limiting valve. Contact a plumbing
professional if you are uncertain how to
check your water pressure.
NSF System Trade Name Code :
MDJ64844601(LT1000P)
y Do not install where water hammer
conditions may occur. If water hammer
conditions exist you must install a water
hammer arrester. Contact a plumbing
professional if you are uncertain how to
check for this condition.
It is essential that the manufacturer’s
recommended installation, maintenance and
filter replacement requirements be carried out
for the product to perform as advertised.
Replacement Cartridge:
MDJ64844601(LT1000P)
y Do not install on hot water supply lines.
Install on cold water lines only. The
maximum operating water temperature of
this filter system is 100°F (37.8°C).
For estimated costs of replacement elements
y Where a backflow prevention device is
installed on a water system, a device
for controlling pressure due to thermal
expansion must be installed.
Refer to the Warranty section of this manual
for information on the limited warranty.
y The disposable filter cartridge must be
replaced every six months, at the rated
capacity or if a noticeable reduction in flow
rate occurs.
SAFETY INFORMATION
Read, understand, and follow all safety
Information contained in these instructions
prior to installation and use of this product.
Retain these instructions for future reference.
NSF is a trademark of NSF International. LG is
a trademark of LG Corp.
WARNING
To reduce the risk associated with the
ingestion of contaminants:
y Do not use with water that is
microbiologically unsafe or of unknown
quality without adequate disinfection before
or after the system. Systems certified for
cyst reduction may be used on disinfected
water that may contain filterable cysts.
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52 SMART DIAGNOSIS
SMART DIAGNOSIS
Should you experience any problems with your
refrigerator, it has the capability of transmitting
data via your telephone to the LG service
center. This allows you to speak directly to our
trained specialists. The specialist records the
data transmitted from your machine and uses
it to analyze the issue, providing a fast and
effective diagnosis.
Hold the mouthpiece of your phone in front
3
4
of the speaker that
is located on the
right hinge of the
refrigerator door,
when instructed
to do so by the call
center.
If you experience problems with your
refrigerator, call 1-800-243-0000. Only use the
Smart Diagnosis™ feature when instructed
to do so by the LG call center agent. The
transmission sounds that you will hear are
normal and sound similar to a fax machine.
Press and hold the Freezer button for three
seconds while
continuing to
hold your phone
to the speaker.
Smart Diagnosis™ cannot be activated unless
your refrigerator is connected to power. If
your refrigerator is unable to turn on, then
troubleshooting must be done without using
Smart Diagnosis™.
After you hear three beeps, release the
Freezer button.
5
6
Keep the phone in place until the tone
transmission has finished. This takes about
6 seconds, and the display will count down
the time. Once the countdown is over
and the tones have stopped, resume your
conversation with the specialist, who will then
be able to assist you in using the information
transmitted for analysis.
Using Smart Diagnosis™
First, call 1-800-243-0000. Only use the Smart
Diagnosis™ feature when instructed to do so
by the LG call center agent.
Lock the display. To lock the display,
1
press and hold the Lock button for three
seconds. (If the display has been locked
for over five minutes, you must deactivate
the lock and then reactivate it.)
NOTE
y For best results, do not move the phone
while the tones are being transmitted.
y If the call center agent is not able to get
an accurate recording of the data, you
may be asked to try again.
NOTE
y Call quality differences by region may
affect the function.
Open the right refrigerator door.
2
y Use a land line rather than a cell phone
for better communication performance,
resulting in better service.
y Bad call quality may result in poor data
transmission from your phone to the
machine, which could cause Smart
Diagnosis™ to malfunction.
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TROUBLESHOOTING 53
TROUBLESHOOTING
Review the Troubleshooting section before calling for service; doing so will save you both time
and money.
Problem
Possible Causes
Solutions
Refrigerator and The refrigerator control is set to Turn the control ON. Refer to the Setting the
Freezer section
are not cooling.
OFF (some models).
Controls section for proper temperature settings.
Refrigerator is in the defrost
cycle.
During the defrost cycle, the temperature of
each compartment may rise slightly. Wait 30
minutes and confirm the proper temperature
has been restored once the defrost cycle has
completed.
Refrigerator was recently
installed.
It may take up to 24 hours for each compartment
to reach the desired temperature.
Refrigerator was recently
relocated.
If the refrigerator was stored for a long period of
time or moved on its side, it is necessary for the
refrigerator to stand upright for 24 hours before
connecting it to power.
Cooling System
runs too much.
Refrigerator is replacing an
older model.
Modern refrigerators require more operating
time but use less energy due to more efficient
technology.
Refrigerator was recently
plugged in or power restored.
The refrigerator will take up to 24 hours to cool
completely.
Door opened often or a large
Adding food and opening the door warms the
amount of food / hot food was refrigerator, requiring the compressor to run
added.
longer in order to cool the refrigerator back
down. In order to conserve energy, try to get
everything you need out of the refrigerator
at once, keep food organized so it is easy to
find, and close the door as soon as the food is
removed. (Refer to the Food Storage Guide.)
Doors are not closed
completely.
Firmly push the doors shut.
Refrigerator is installed in a hot The compressor will run longer under warm
location.
conditions. At normal room temperatures (70°F)
expect your compressor to run about 40% to
80% of the time. Under warmer conditions,
expect it to run even more often. The refrigerator
should not be operated above 110°F.
Condenser / back cover is
clogged.
Use a vacuum cleaner with an attachment to
clean the condenser cover and vents. Do not
remove the panel covering the condenser coil
area.
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54 TROUBLESHOOTING
Problem
Possible Causes
Refrigerator was recently
Solutions
Refrigerator or
Freezer section is installed.
too warm.
It may take up to 24 hours for each compartment
to reach the desired temperature.
Air vents are blocked.
Rearrange items to allow air to flow throughout
the compartment. Refer to the Airflow diagram in
the Using Your Refrigerator section.
Doors are opened often or for
long periods of time.
When the doors are opened often or for long
periods of time, warm, humid air enters the
compartment. This raises the temperature and
moisture level within the compartment. To lessen
the effect, reduce the frequency and duration of
door openings.
Unit is installed in a hot location. The refrigerator should not be operated in
temperatures above 110°F.
A large amount of food or
hot food was added to either
compartment.
Adding food warms the compartment requiring
the cooling system to run. Allowing hot food to
cool to room temperature before putting it in the
refrigerator will reduce this effect.
Doors not closed correctly.
See the Doors will not close correctly or pop
open section in Troubleshooting.
Temperature control is not set If the temperature is too warm, adjust the
correctly.
control one increment at a time and wait for the
temperature to stabilize. Refer to the Setting the
Controls section for more information.
Defrost cycle has recently
completed.
During the defrost cycle, the temperature of each
compartment may rise slightly and condensation
may form on the back wall. Wait 30 minutes
and confirm the proper temperature has been
restored once the defrost cycle has completed.
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TROUBLESHOOTING 55
Problem
Possible Causes
Solutions
Interior moisture Doors are opened often or for
When the doors are opened often or for long
periods of time, warm, humid air enters the
compartment. This raises the temperature and
moisture level within the compartment. To
lessen the effect, reduce the frequency and
duration of door openings.
buildup.
long periods of time.
Doors not closed correctly.
Weather is humid.
See the Doors will not close correctly section in
the Troubleshooting section.
Humid weather allows additional moisture
to enter the compartments when the doors
are opened leading to condensation or frost.
Maintaining a reasonable level of humidity in the
home will help to control the amount of moisture
that can enter the compartments.
Defrost cycle recently
completed.
During the defrost cycle, the temperature of each
compartment may rise slightly and condensation
may form on the back wall. Wait 30 minutes and
confirm that the proper temperature has been
restored once the defrost cycle has completed.
Food is not packaged correctly. Food stored uncovered or unwrapped, and damp
containers can lead to moisture accumulation
within each compartment. Wipe all containers
dry and store food in sealed packaging to prevent
condensation and frost.
Food is freezing
in the refrigerator was placed near an air vent.
compartment.
Food with high water content
Rearrange items with high water content away
from air vents.
Refrigerator temperature control If the temperature is too cold, adjust the control
is set incorrectly.
one increment at a time and wait for the
temperature to stabilize. Refer to the Setting the
Controls section for more information.
Refrigerator is installed in a cold When the refrigerator is operated in temperatures
location.
below 41°F (5°C), food can freeze in the
refrigerator compartment. The refrigerator should
not be operated in temperatures below 55°F (13°C).
Frost or ice
crystals form
on frozen food
(outside of
Door is opened frequently or for When the doors are opened often or for long
long periods of time.
periods of time, warm, humid air enters the
compartment. This raises the temperature and
moisture level within the compartment. Increased
moisture will lead to frost and condensation.
To lessen the effect, reduce the frequency and
duration of door openings.
package).
Door is not closing properly.
Incorrect temperature control
Freezer section is settings.
too cold.
Refer to the Doors will not close correctly or pop
open section in the Troubleshooting section.
Refrigerator or
If the temperature is too cold, adjust the control
one increment at a time and wait for the
temperature to stabilize. Refer to the Setting the
Controls section for more information.
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56 TROUBLESHOOTING
Problem
Possible Causes
Solutions
Frost or ice
Condensation from food with a This is normal for food items with a high water
crystals on frozen high water content has frozen
content.
food (inside of
inside of the food package.
sealed package).
Food has been left in the freezer Do not store food items with high water content
for a long period of time.
in the freezer for a long period of time.
Icemaker is not
making enough
ice.
Demand exceeds ice storage
capacity.
The icemaker will produce approximately 70~182
cubes in a 24 hour period.
House water supply is not
connected, valve is not turned
on fully, or valve is clogged.
Connect the refrigerator to a cold water supply
with adequate pressure and turn the water
shutoff valve fully open.
If the problem persists, it may be necessary to
contact a plumber.
Water filter has been
exhausted.
It is recommended that you replace the water
filter:
•
•
•
•
Approximately every six months.
When the water filter indicator turns on.
When the water dispenser output decreases.
When the ice cubes are smaller than normal.
Low house water supply
pressure.
The water pressure must be 20~120 psi or
138~827 kPa or 1.4~8.4 kgf/cm² on models
without a water filter and 40~120 psi or 276~827
kPa or 2.8~8.4 kgf/cm² on models with a water
filter.
If the problem persists, it may be necessary to
contact a plumber.
Reverse Osmosis filtration
system is used.
Reverse osmosis filtration systems can reduce
the water pressure below the minimum amount
and result in icemaker issues.
(Refer to Water Pressure section.)
Tubing connecting refrigerator
The tubing can kink when the refrigerator is
to house supply valve is kinked. moved during installation or cleaning resulting
in reduced water flow. Straighten or repair the
water supply line and arrange it to prevent future
kinks.
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TROUBLESHOOTING 57
Problem
Possible Causes
Solutions
Icemaker is not
making enough
ice (continued).
Doors are opened often or for
long periods of time.
If the doors of the unit are opened often, ambient
air will warm the refrigerator which will prevent
the unit from maintaining the set temperature.
Lowering the refrigerator temperature can help,
as well as not opening the doors as frequently.
Doors are not closed
completely.
If the doors are not properly closed, ice
production will be affected. See the Doors will
not close completely or pop open section in Parts
& Features Troubleshooting for more information.
The temperature setting for the The recommended temperature for the freezer
freezer is too warm.
compartment for normal ice production is 0°F. If
the freezer temperature is warmer, ice production
will be affected.
Dispensing water Water filter has been exhausted. It is recommended that you replace the water
slowly. filter:
•
•
•
•
Approximately every six months.
When the water filter indicator turns on.
When the water dispenser output decreases.
When the ice cubes are smaller than normal.
Reverse osmosis filtration
system is used.
Reverse osmosis filtration systems can reduce
the water pressure below the minimum amount
and result in icemaker issues.
If the problem persists, it may be necessary to
contact a plumber.
Low house water supply
pressure.
The water pressure must be 20~120 psi or
138~827 kPa or 1.4~8.4 kgf/cm² on models
without a water filter and 40~120 psi or 276~827
kPa or 2.8~8.4 kgf/cm² on models with a water
filter.
If the problem persists, it may be necessary to
contact a plumber.
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58 TROUBLESHOOTING
Problem
Possible Causes
Solutions
Not dispensing
ice.
Doors are not closed
completely.
Ice will not dispense if any of the refrigerator
doors are left open.
Infrequent use of the dispenser. Infrequent use of the ice dispenser will cause
the cubes to stick together over time, which
will prevent them from properly dispensing.
Check the ice bin for ice cubes clumping/sticking
together. If they are, break up the ice cubes to
allow for proper operation.
The delivery chute is clogged
with frost or ice fragments.
Eliminate the frost or ice fragments by removing
the ice bin and clearing the chute with a plastic
utensil. Dispensing cubed ice can also help
prevent frost or ice fragment buildup.
The dispenser display is locked. Press and hold the Lock button for three seconds
to unlock the control panel and dispenser.
Ice bin is empty.
It may take up to 24 hours for each compartment
to reach the desired temperature and for the
icemaker to begin making ice. Make sure that the
shutoff (arm/sensor) is not obstructed.
Once the ice supply in the bin has been
completely exhausted, it my take up to 90
minutes before additional ice is available, and
approximately 24 hours to completely refill the
bin.
Icemaker is not
making ice.
Refrigerator was recently
installed or icemaker recently
connected.
It may take up to 24 hours for each compartment
to reach the desired temperature and for the
icemaker to begin making ice.
Icemaker not turned on.
Locate the icemaker ON/OFF switch and confirm
that it is in the ON (I) position.
The ice detecting sensor is
obstructed.
Foreign substances or frost on the ice-detecting
sensor can interrupt ice production. Make sure
that the sensor area is clean at all times for proper
operation.
The refrigerator is not connected Connect refrigerator to the water supply and turn
to a water supply or the supply the water shutoff valve fully open.
shutoff valve is not turned on.
Icemaker shutoff (arm or
sensor) obstructed.
If your icemaker is equipped with an ice shutoff
arm, make sure that the arm moves freely. If
your icemaker is equipped with the electronic ice
shutoff sensor, make sure that there is a clear
path between the two sensors.
Reverse osmosis water filtration Reverse osmosis filtration systems can reduce
system is connected to your
cold water supply.
the water pressure below the minimum amount
and result in icemaker issues.
(Refer to the Water Pressure section.)
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TROUBLESHOOTING 59
Problem
Possible Causes
Solutions
Not dispensing
water.
New installation or water line
recently connected.
Dispense 2.5 gallons of water (flush for
approximately 5 minutes) to remove trapped air
and contaminants from the system.
Do not dispense the entire 2.5 gallon amount
continuously. Depress and release the dispenser
pad for cycles of 30 seconds ON and 60 seconds
OFF.
The dispenser panel is locked.
Press and hold the Lock button for three seconds
to unlock the control panel and dispenser.
The dispenser is not set for
water dispensing.
The dispenser can be set for ice or water. Make
certain that the control panel is set for the proper
operation. Press the Water button on the control
panel to dispense water.
Refrigerator or freezer doors are Water will not dispense if any of the refrigerator
not closed properly.
doors are left open.
Water filter has been recently
removed or replaced.
After the water filter is replaced, dispense 2.5
gallons of water (flush for approximately 5
minutes) to remove trapped air and contaminants
from the system. Do not dispense the entire 2.5
gallon amount continuously. Depress and release
the dispenser pad for cycles of 30 seconds ON
and 60 seconds OFF.
Tubing connecting refrigerator
The tubing can kink when the refrigerator is
to house supply valve is kinked. moved during installation or cleaning resulting in
reduced water flow. Straighten or repair the water
supply line and arrange it to prevent future kinks.
The house water supply is not
connected, the valve is not
turned on fully, or the valve is
clogged.
Connect refrigerator to the water supply and turn
the water shutoff valve fully open.
If the problem persists, it may be necessary to
contact a plumber.
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60 TROUBLESHOOTING
Problem
Possible Causes
Solutions
Ice has bad taste Water supply contains minerals A water filter may need to be installed to
or odor.
such as sulfur.
eliminate taste and odor problems.
NOTE: In some cases, a filter may not help. It
may not be possible to remove all minerals / odor
/ taste in all water supplies.
Icemaker was recently installed. Discard the first few batches of ice to avoid
discolored or bad tasting ice.
Ice has been stored for too
long.
Ice that has been stored for too long will shrink,
become cloudy, and may develop a stale taste.
Throw away old ice and make a new supply.
The food has not been stored
Rewrap the food. Odors may migrate to the ice if
properly in either compartment. food is not wrapped properly.
The interior of the refrigerator
needs to be cleaned.
See the Care and Cleaning section for more
information.
The ice storage bin needs to be Empty and wash the bin (discard old cubes).
cleaned.
Make sure that the bin is completely dry before
reinstalling it.
Dispensing warm Refrigerator was recently
Allow 24 hours after installation for the water
storage tank to cool completely.
water.
installed.
The water dispenser has been
used recently and the storage
tank was exhausted.
Depending on your specific model, the water
storage capacity will range from approximately 20
to 30 oz.
Dispenser has not been used
for several hours.
If the dispenser has not been used for several
hours, the first glass dispensed may be warm.
Discard the first 10 oz.
Refrigerator is connected to the Make sure that the refrigerator is connected to a
hot water supply. cold water pipe.
WARNING: Connecting the refrigerator to a
hot water line may damage the icemaker.
Water supply contains minerals A water filter may need to be installed to
such as sulfur. eliminate taste and odor problems.
Water has bad
taste or odor.
Water filter has been exhausted. It is recommended that you replace the water
filter:
•
•
•
•
Approximately every 6 months.
When the water filter indicator turns on.
When the water dispenser output decreases.
When the ice cubes are smaller than normal.
Refrigerator was recently
installed.
Dispense 2.5 gallons of water (flush for
approximately 5 minutes) to remove trapped
air and contaminants from the system. Do
not dispense the entire 2.5 gallon amount
continuously. Depress and release the dispenser
pad for cycles of 30 seconds ON and 60 seconds
OFF.
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TROUBLESHOOTING 61
Problem
Possible Causes
Solutions
Icemaker is
making too much is obstructed.
ice.
Icemaker shutoff (arm/sensor)
Empty the ice bin. If your icemaker is equipped
with an ice shutoff arm, make sure that the arm
moves freely. If your icemaker is equipped with
the electronic ice shutoff sensor, make sure that
there is a clear path between the two sensors.
Reinstall the ice bin and wait 24 hours to confirm
proper operation.
Clicking
Rattling
The defrost control will click
when the automatic defrost
cycle begins and ends.
The thermostat control (or
refrigerator control on some
models) will also click when
cycling on and off.
Normal Operation
Rattling noises may come from Normal Operation
the flow of refrigerant, the
water line on the back of the
unit, or items stored on top of
or around the refrigerator.
Refrigerator is not resting solidly Floor is weak or uneven or leveling legs need to
on the floor.
be adjusted. See the Door Alignment section.
Refrigerator with linear
compressor was jarred while
running.
Normal Operation
Whooshing
Evaporator fan motor is
circulating air through the
refrigerator and freezer
compartments.
Normal Operation
Normal Operation
Air is being forced over the
condenser by the condenser
fan.
Gurgling
Popping
Refrigerant flowing through the Normal Operation
cooling system.
Contraction and expansion of
the inside walls due to changes
in temperature.
Normal Operation
Sizzling
Water dripping on the defrost
heater during a defrost cycle.
Normal Operation
Vibrating
If the side or back of the
To eliminate the noise, make sure that the sides
refrigerator is touching a cabinet and back cannot vibrate against any wall or
or wall, some of the normal
vibrations may make an audible
sound.
cabinet.
Dripping
Water running into the drain pan Normal Operation
during the defrost cycle.
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62 TROUBLESHOOTING
Problem
Possible Causes
Solutions
Pulsating or
High-Pitched
Sound
Your refrigerator is designed
to run more efficiently to keep
your food items at the desired
temperature. The high efficiency
compressor may cause your
new refrigerator to run longer
than your old one, but it is still
more energy efficient than
previous models. While the
refrigerator is running, it is
normal to hear a pulsating or
high-pitched sound.
Normal Operation
Doors will not
Food packages are blocking the Rearrange food containers to clear the door and
close correctly or door open.
pop open.
door shelves.
Ice bin, crisper cover, pans,
Push bins all the way in and put crisper cover,
pans, shelves and baskets into their correct
positions. See the Using Your Refrigerator section
for more information.
shelves, door bins, or baskets
are out of position.
The doors were removed during Remove and replace the doors according to the
product installation and not
properly replaced.
Removing and Replacing Refrigerator Handles
and Doors section.
Refrigerator is not leveled
properly.
See Door Alignment in the Refrigerator Installation
section to level refrigerator.
Doors are difficult The gaskets are dirty or sticky.
to open.
Clean the gaskets and the surfaces that they
touch. Rub a thin coat of appliance polish or
kitchen wax on the gaskets after cleaning.
Door was recently closed.
When you open the door, warmer air enters the
refrigerator. As the warm air cools, it can create
a vacuum. If the door is hard to open, wait one
minute to allow the air pressure to equalize, then
see if it opens more easily.
Refrigerator
wobbles or
Leveling legs are not adjusted
properly.
Refer to the Leveling and Door Alignment section.
seems unstable.
Floor is not level.
It may be necessary to add shims under the
leveling legs or rollers to complete installation.
Lights do not
work.
LED interior lighting failure.
The refrigerator compartment lamp is LED interior
lighting, and service should be performed by a
qualified technician.
Refrigerator has
an unusual odor. be set to the MAX setting or
replaced.
The Air Filter may need to
Set the Air Filter to the MAX setting. If the odor
does not go away within 24 hours, the filter may
need to be replaced. See the Replacing the Air
Filter section for replacement instructions.
The interior of
the refrigerator
is covered with
dust or soot.
The refrigerator is located near a Make sure that the refrigerator is not located
fire source, such as a fireplace, near a fire source, such as a fireplace, chimney or
chimney or candle.
candle.
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WARRANTy 63
WARRANTY (USA)
Should your LG Refrigerator (“Product”) fail due to a defect in materials or workmanship under
normal home use, during the warranty period set forth below, LG will at its option repair or replace
the product. This limited warranty is valid only to the original retail purchaser of the product and
applies only when purchased and used within the United States including U.S. Territories. Proof of
original retail purchase is required to obtain warranty service under this limited warranty.
WARRANTY PERIOD
Sealed System
Refrigerator
(Condenser, Dryer, Connecting Tube,
Refrigerant and Evaporator)
Linear Compressor
One (1) year from One (1) year from the Seven (7) years from
the date of original date of original retail the date of original
Ten (10) years from the
date of original retail
purchase
retail purchase
purchase
retail purchase
Parts and Labor
(internal/functional
parts only)
Parts and Labor
Parts only (Consumer
will be charged for
labor)
Part only (Consumer will
be charged for labor)
Noises associated with normal operation and failure to follow instructions found in the use and
care and installation guides or operating the unit in an unsuitable environment will not be covered
under this warranty.
Replacement products and parts are warranted for the remaining portion of the original warranty
period or ninety (90) days, whichever is greater.
Replacement products and parts may be new or remanufactured.
THIS WARRANTY IS IN LIEU OF ANY OTHER WARRANTY, EXPRESS OR IMPLIED,
INCLUDING WITHOUT LIMITATION, ANY WARRANTY OF MERCHANTABILITY OR FITNESS
FOR A PARTICULAR PURPOSE. TO THE EXTENT ANY IMPLIED WARRANTY IS REQUIRED
BY LAW, IT IS LIMITED IN DURATION TO THE EXPRESS WARRANTY PERIOD ABOVE.
NEITHER THE MANUFACTURER NOR ITS U.S. DISTRIBUTOR SHALL BE LIABLE FOR ANY
INCIDENTAL, CONSEQUENTIAL, INDIRECT, SPECIAL, OR PUNITIVE DAMAGES OF ANY
NATURE, INCLUDING WITHOUT LIMITATION, LOST REVENUES OR PROFITS, OR ANY
OTHER DAMAGE WHETHER BASED IN CONTRACT, TORT, OR OTHERWISE. Some states do
not allow the exclusion or limitation of incidental or consequential damages or limitations on how
long an implied warranty lasts, so the above exclusion or limitation may not apply to you. This
warranty gives you specific legal rights and you may also have other rights that vary from state
to state.
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64 WARRANTy
THIS LIMITED WARRANTY DOES NOT COVER:
1. Service trips to deliver, pick up, install, or repair the product; instruct the customer on operation
of the product; repair or replace fuses or correct wiring or plumbing, or correction of unauthorized
repairs/installation.
2. Failure of product to perform during power failures and interruptions or inadequate electrical service.
3. Damage caused by leaky or broken water pipes, frozen water pipes, restricted drain lines, inadequate
or interrupted water supply or inadequate supply of air.
4. Damage resulting from operating the product in a corrosive atmosphere or contrary to the
instructions outlined in the product owner’s manual.
5. Damage to the product caused by accidents, pests and vermin, lightning, wind, fire, floods, or acts of
God.
6. Damage resulting from misuse, abuse, improper installation, repair, or maintenance. Improper repair
includes use of parts not approved or specified by LG.
7. Damage or failure caused by unauthorized modification or alteration, or if it is used for other than the
intended purpose, or any water leakage where the unit was not properly installed.
8. Damage or failure caused by incorrect electrical current, voltage, or plumbing codes, commercial
or industrial use, or use of accessories, components, or consumable cleaning products that are not
approved by LG.
9. Damage caused by transportation and handling, including scratches, dents, chips, and/or other
damage to the finish of your product, unless such damage results from defects in materials or
workmanship and is reported within one (1) week of delivery (Call: 1-800-243-0000).
10. Damage or missing items to any display, open box, discounted, or refurbished product.
11. Products with original serial numbers that have been removed, altered, or can not be readily
determined. Model and Serial numbers, along with original retail sales receipt, are required for
warranty validation.
12. Increases in utility costs and additional utility expenses.
13. Replacement of light bulbs, filters, or any consumable parts.
14. Repairs when your product is used in other than normal and usual household use (e.g. commercial
use, offices, and recreational facilities) or contrary to the instructions outlined in the product owner’s
manual.
15. Costs associated with removal of your product from your home for repairs.
16. The removal and reinstallation of the product if it is installed in an inaccessible location or is not
installed in accordance with published installation instructions, including LG’s owner’s and installation
manuals.
17. Shelves, door bins, drawers, handles, accessories, and other parts besides those that were originally
included with this particular model.
18. Service trips to your home to teach you how to use the product.
19. Replacement of the water filter cartridge due to water pressure that is outside the specified
operating range or due to excessive sediment in the water supply.
The cost of repair or replacement under these excluded circumstances shall be borne
by the consumer.
For complete warranty details and customer assistance, please call or visit our website:
Call 1-800-243-0000 (24 hours a day, 365 days a year) and select the appropriate option from the
P. O. Box 240007, 201 James Record Road Huntsville, Alabama 35813 ATTN: CIC
Write your warranty information below: _______________________________________________
Product Registration Information: _____________________________________________________
Model: ____________________________________________________________________________
Serial Number: _____________________________________________________________________
Date of Purchase: __________________________________________________________________
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WARRANTy 65
WARRANTY (Canada)
WARRANTY: Should your LG Refrigerator (“Product”) fail due to a defect in material or workmanship
under normal home use during the warranty period set forth below, LG Canada will at its option
repair or replace the Product upon receipt of proof of original retail purchase. This warranty is valid
only to the original retail purchaser of the product and applies only to a Product distributed in Canada
by LG Canada or an authorized Canadian distributor thereof. The warranty only applies to Products
located and used within Canada.
WARRANTY PERIOD: (Note: If the original date of purchase can not be verified,
the warranty will begin sixty (60) days from the date of manufacture)
Refrigerator/
Freezer
Sealed System
(Condenser, Dryer, Connecting Tube,
Refrigerant and Evaporator)
Linear Compressor
One (1) year from
the date of original
retail purchase
One (1) year from
the date of original
retail purchase
Seven (7) years from
the date of original
retail purchase
Ten (10) years from the
date of original retail
purchase
Parts and Labor
(internal/functional
parts only)
Parts and Labor
Parts only (Consumer
will be charged for
labor)
Part only (Consumer will
be charged for labor)
Noises associated with normal operation and failure to follow instructions found in the use and care
and installation guides or operating the unit in an unsuitable environment will not be covered under
this warranty.
Replacement products and parts are warranted for the remaining portion of the original warranty
period or ninety (90) days, whichever is greater.
Replacement products and parts may be new or remanufactured.
LG Authorized Service Center warranties their repair work for thirty (30) days.
LG CANADA’S SOLE LIABILITY IS LIMITED TO THE WARRANTY SET OUT ABOVE. EXCEPT
AS EXPRESSLY PROVIDED ABOVE, LG CANADA MAKES NO AND HEREBY DISCLAIMS
ALL OTHER WARRANTIES AND CONDITIONS RESPECTING THE PRODUCT, WHETHER
EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTY OR
CONDITION OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, AND
NO REPRESENTATIONS SHALL BE BINDING ON LG CANADA. LG CANADA DOES NOT
AUTHORIZE ANY PERSON TO CREATE OR ASSUME FOR IT ANY OTHER WARRANTY
OBLIGATION OR LIABILITY IN CONNECTION WITH THE PRODUCT. TO THE EXTENT THAT
ANY WARRANTY OR CONDITION IS IMPLIED BY LAW, IT IS LIMITED TO THE EXPRESS
WARRANTY PERIOD ABOVE. LG CANADA, THE MANUFACTURER OR DISTRIBUTOR SHALL
NOT BE LIABLE FOR ANY INCIDENTAL, CONSEQUENTIAL, SPECIAL, DIRECT OR INDIRECT
DAMAGES, LOSS OF GOODWILL, LOST PROFITS, PUNITIVE OR EXEMPLARY DAMAGES
OR ANY OTHER DAMAGE, WHETHER ARISING DIRECTLY OR INDIRECTLY FROM ANY
CONTRACTUAL BREACH, FUNDAMENTAL OR OTHERWISE, OR FROM ANY ACTS OR
OMISSIONS, TORT, OR OTHERWISE. This warranty gives you specific legal rights. You may
have other rights which may vary from province to province depending on applicable provincial
laws. Any term of this warranty that negates or varies any implied condition or warranty under
provincial law is severable where it conflicts with provincial law without affecting the remainder
of this warranty’s terms.
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66 WARRANTy
THIS LIMITED WARRANTY DOES NOT COVER:
1. Service trips to deliver, pick up, or install the product; instructing a customer on operation of
the product; repair or replacement of fuses or correction of wiring or plumbing, or correction of
unauthorized repairs/installation.
2. Failure of the product to perform during power failures and interruptions or inadequate electrical
service.
3. Damage caused by leaky or broken water pipes, frozen water pipes, restricted drain lines, inadequate
or interrupted water supply or inadequate supply of air.
4. Damage resulting from operating the Product in a corrosive atmosphere or contrary to the
instructions outlined in the Product owner’s manual.
5. Damage to the Product caused by accidents, pests and vermin, lightning, wind, fire, floods, or acts of
God.
6. Damage resulting from the misuse, abuse, improper installation, repair, or maintenance of the
Product. Improper repair includes use of parts not approved or specified by LG Canada.
7. Damage or product failure caused by unauthorized modification or alteration, or use for other than its
intended purpose, or resulting from any water leakage due to improper installation.
8. Damage or Product failure caused by incorrect electrical current, voltage, or plumbing codes,
commercial or industrial use, or use of accessories, components, or cleaning products that are not
approved by LG Canada.
9. Damage caused by transportation and handling, including scratches, dents, chips, and/or other
damage to the finish of your product, unless such damage results from defects in materials or
workmanship and is reported within one (1) week of delivery.
10. Damage or missing items to any display, open box, discounted, or refurbished Product.
11. Products with original serial numbers that have been removed, altered, or cannot be readily
determined. Model and Serial numbers, along with original retail sales receipt, are required for
warranty validation.
12. Increases in utility costs and additional utility expenses.
13. Replacement of light bulbs, filters, or any consumable parts.
14. Repairs when your Product is used in other than normal and usual household use (including, without
limitation, commercial use, in offices or recreational facilities) or contrary to the instructions outlined
in the Product owner’s manual.
15. Costs associated with removal of the Product from your home for repairs.
16. The removal and reinstallation of the Product if it is installed in an inaccessible location or is not
installed in accordance with published installation instructions, including the Product owner’s and
installation manuals.
17. Shelves, door bins, drawers, handles, and accessories to the Product. Also excluded are parts
besides those that were originally included with the Product.
18. Service trips to your home to teach you how to use the product.
19. Replacement of the water filter cartridge due to water pressure that is outside the specified
operating range or due to excessive sediment in the water supply.
All costs associated with the above excluded circumstances
shall be borne by the consumer.
For complete warranty details and customer assistance, please call or visit our website:
Call 1-888-542-2623 (24 hours a day, 365 days a year) and select the appropriate option from the
menu, or visit our website at http://www.lg.com
Write your warranty information below: _________________________________________________
Product Registration Information: _______________________________________________________
Model: ______________________________________________________________________________
Serial Number: _______________________________________________________________________
Date of Purchase: ____________________________________________________________________
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LG Customer Information Center
For inquiries or comments,
USA, Consumer User
1-800-243-0000
USA, Commercial User
1-888-865-3026
CANADA
1-888-542-2623
Register your product Online!
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