STB-2000
HD Commercial Interface Set-top Box
Commercial Mode Setup Guide
®
Interactive Pro:Centric
Functionality
•
RF or IP Content Delivery •
EXPERIENCED INSTALLER
EZ-Manager Wizard
pages 15 – 22
Custom Master STB Setup
pages 35 – 38
FTG Mode of Operation
pages 45 – 51
© Copyright 2014 LG Electronics U.S.A., Inc.
P/N: 206-4256 (Rev B)
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IMPORTANT SAFETY INSTRUCTIONS
1. Read these instructions.
17. Power Cord
Caution: It is recommended that appliances be placed
2. Keep these instructions.
3. Heed all warnings.
upon a dedicated circuit; that is, a single outlet circuit
which powers only that appliance and has no additional
outlets or branch circuits. Check the STB specifications.
4. Follow all instructions.
Periodically examine the cord of your appliance, and if its
appearance indicates damage or deterioration, unplug it,
discontinue use of the appliance, and have the cord replaced
with an exact replacement part by an authorized servicer.
Protect the power cord from physical or mechanical abuse,
such as twisting, kinking, or pinching or being closed in a
door or walked upon. Pay particular attention to plugs, wall
outlets, and the point where the cord exits the appliance.
5. Do not use this apparatus near water.
6. Clean only with dry cloth.
7. Do not block any ventilation openings. Install in accor-
dance with the manufacturer’s instructions.
8. Do not install near any heat sources, such as radiators,
heat registers, stoves, or other apparatus (including
amplifiers) that produce heat.
Do not use a damaged or loose power cord. Be sure to grasp
the plug when unplugging the power cord. Do not pull on the
power cord to unplug the STB.
9. Do not defeat the safety purpose of the polarized or
grounding-type plug. A polarized plug has two blades
with one wider than the other. A grounding-type plug
has two blades and a third grounding prong. The wide
blade or the third prong are provided for your safety. If
the provided plug does not fit into your outlet, consult
an electrician for replacement of the obsolete outlet.
18. Overloading
Do not connect too many appliances to the same AC power
outlet as this could result in fire or electric shock. Do not
overload wall outlets. Overloaded wall outlets, loose or
damaged wall outlets, extension cords, frayed power cords,
or damaged or cracked wire insulation are dangerous. Any of
these conditions could result in fire or electric shock.
10. Protect the power cord from being walked on or pinched,
particularly at plugs, convenience receptacles, and the
point where it exits from the apparatus.
19. Outdoor Use/Wet Location
11. Only use attachments/accessories specified by the
manufacturer.
Warning: To reduce the risk of fire or electrical
shock, do not expose this product to rain,
moisture or other liquids.
12. Use only with the cart, stand, tripod, bracket, or table
specified by the manufacturer or sold with the apparatus.
When a cart is used, use caution when moving the cart/
apparatus combination in order to avoid injury from
tip-over.
Do not touch the STB with wet hands. Do not install this
product near flammable objects such as gasoline or candles or
expose the STB to direct air conditioning.
Do not expose to dripping or splashing and do not place
objects filled with liquids, such as vases, cups, etc., on or over
the apparatus (e.g., on shelves above the unit).
20. Grounding
PORTABLE CART WARNING
Ensure that you connect the earth ground wire to prevent
possible electric shock (i.e., an STB with a three-prong
grounded AC plug must be connected to a three-prong
grounded AC outlet). If grounding methods are not possible,
have a qualified electrician install a separate circuit breaker.
Do not try to ground the unit by connecting it to telephone
wires, lightning rods, or gas pipes.
13. Refer all servicing to qualified service personnel.
Servicing is required when the apparatus has been
damaged in any way, such as power-supply cord or
plug is damaged, liquid has been spilled or objects
have fallen into the apparatus, the apparatus has been
exposed to rain or moisture, does not operate normally,
or has been dropped.
21. Disconnect Device
The mains plug is the disconnecting device. The plug must
remain readily operable.
14. Never touch this apparatus or antenna during a thunder or
lightning storm.
As long as this unit is connected to the AC wall outlet, it is not
disconnected from the AC power source even if you turn off
this unit by SWITCH.
15. When mounting an STB on the wall, make sure not to install
the STB by the hanging power and signal cables on the back
of the STB.
(Continued on next page)
16. Do not allow an impact shock or any objects to fall into the
product.
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IMPORTANT SAFETY INSTRUCTIONS
(Continued from previous page)
26. Do not touch the ventilation openings, as they may become
hot while the STB is operating.
22. Outdoor Antenna Grounding
27. If you smell smoke or other odors coming from the STB or
hear strange sounds, unplug the power cord, and contact an
authorized service center.
If an outside antenna or cable system is connected to the
product, follow the precautions below.
An outdoor antenna system should not be located in the
vicinity of overhead power lines or other electric light or power
circuits or where it can come into contact with such power
lines or circuits as death or serious injury can occur.
28. Keep the product away from direct sunlight.
Be sure the antenna system is grounded so as to provide
some protection against voltage surges and built-up static
charges.
Article 810 of the National Electrical Code (NEC) in the U.S.A.
provides information with respect to proper grounding of the
mast and supporting structure, grounding of the lead-in wire
to an antenna-discharge unit, size of grounding conductors,
location of antenna-discharge unit, connection to grounding
electrodes, and requirements for the grounding electrode.
Antenna Grounding According to NEC, ANSI/NFPA 70
Ground Clamp
Antenna Lead in Wire
Antenna Discharge Unit
(NEC Section 810-20)
Grounding Conductor
(NEC Section 810-21)
Electric Service
Equipment
Ground Clamps
Power Service Grounding
Electrode System (NEC
Art 250, Part H)
23. Cleaning
When cleaning, unplug the power cord and wipe gently with
a soft cloth to prevent scratching. Do not spray water or other
liquids directly on the STB as electric shock may occur. Do not
clean with chemicals such as alcohol, thinners or benzene.
24. Transporting Product
Make sure the STB is turned Off and unplugged and that
all cables have been removed. Do not press against or put
stress on the STB.
25. Ventilation
Install the STB where there is proper ventilation. Do not
install in a confined space such as a bookcase. Do not cover
the STB with cloth or other materials (e.g., plastic) while it is
plugged in. Do not install in excessively dusty places.
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Table of Contents
Safety Warnings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Setup Checklist. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
STB-2000 Cabling Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . 8
FTG Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Pro:Centric Interactive Menu Features. . . . . . . . . . . . . . . . . 12
Pro:Centric Interactive Menu Navigation . . . . . . . . . . . . . . . 12
Pro:Centric Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Initiate Configuration or Exit the EZ-Manager Wizard . . . . . 16
TV Configuration Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Zones and Room Number Assignments . . . . . . . . . . . . . . . . 17
USB Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Accessing the Installer Menu . . . . . . . . . . . . . . . . . . . . . . . . 25
Using the Installer Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Exiting the Installer Menu and Activating Settings . . . . . . . . 26
Cloning Methods. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Clonable STB Setup Menu Features . . . . . . . . . . . . . . . . . . 35
Cloning Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Creating an FTG Configuration File . . . . . . . . . . . . . . . . . . . 45
Learning FTG Configuration from an STB . . . . . . . . . . . . . . 49
FTG Channel Map Configuration Utility . . . . . . . . . . . . . . . . 53
FTG Channel Map Editor . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
FTG Installer Menu Configuration Utility. . . . . . . . . . . . . . . . 55
Accessing the IP Environment Menu . . . . . . . . . . . . . . . . . . 56
Configuring the Network Connection . . . . . . . . . . . . . . . . . . 56
Network Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
IP Stream Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Pro:Centric Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Pre-loaded Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
References
Upgrading STB Software using a USB Memory Device . . . . . 64
Display Panel Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . 65
STB Aux Input Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Auto Input(s) Sensing Feature . . . . . . . . . . . . . . . . . . . . . . . . . 67
Restoring Factory Defaults on the STB(s) . . . . . . . . . . . . . . . . 68
STB-2000 Jack Panels. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
STB Quick Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Commercial Mode Check . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Document Revision History / Open Source Software Notice. . . 85
Back Cover. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Notes
• Installer Menu content is intended for use primarily by qualified TV electronics technicians.
• Refer to the STB-2000 Owner’s Manual for additional information on STB installation, specifications, maintenance, and safety instructions.
• Design and specifications subject to change without prior notice. This document provides examples of typical screen displays. Your displays
may vary from those shown in this document.
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STB-2000 Introduction / Setup Checklist
Introduction
The STB-2000 set-top box is designed to be connected to a compatible commercial display panel to
®
create a system that can provide Pro:Centric functionality, as well as either RF or IP content delivery.
The STB-2000 may be used with LG Commercial Hospitality TVs (LP645H, LT670H, etc.) that support
Multiple Protocol Interface (MPI), or the STB-2000 may be used with LG Commercial Public Display TVs
(LD450C, LT560C, etc.) or LG Commercial Monitors (M3203CCBA, M3204C, etc.) that support the
TV-Link Monitor (TLM) interface. The STB-2000 may also be used with commercial non-LG TVs that
support SONIFI’s Multiple Television Interface (MTI) protocol.
Setup Checklist
See also the STB-2000 Owner’s Manual for information on STB installation and hardware and cable
connections.
Installation and Setup
__ Unpack the STB and all accessories.
Accessories provided:
• AC/DC Power Adapter
• HDMI Cable
• MPI/MTI Cable (proprietary cable for LG MPI or SONIFI MTI control of display panel)
• TLM Cable (proprietary cable for LG TLM control of display panel)
• A/V Adapter Cable
__ Obtain an LG Installer Remote for configuration purposes.
If you are using an LG display panel, the LG remote provided with the display should be sufficient. If
you are not using an LG display panel and/or if you intend to use multiple STBs/displays in a single
room installation environment, an LG Installer Remote dedicated to STB control is available for
purchase. For additional information and/or to purchase an STB Installer Remote, contact your LG
service representative. See also Reference section, “STB Installer Remote.”
__ Determine the installation location for the STB and display panel stand or mount.
__ Determine mounting and installation requirements, for example, AC power source outlet, antenna/cable
service connectors, any external equipment required for system operation, all necessary cables, wires,
and connectors, and any other additional required hardware, etc.
__ Install the display panel on VESA mount or stand.
Note: It may be advisable to make all cable connections before installing on VESA mount or stand.
Hardware Connections
__ Install any additional hardware as appropriate to your institution, LAN, etc.
Cable Connections
__ Make all connections to the STB jack panels, as described in this document.
Commercial Mode Setup
__ Complete appropriate procedures as described in this document for Commercial Mode operation.
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STB-2000 Cabling Connections
This section describes how to connect the STB-2000 to a compatible commercial display panel (LG
Hospitality TV, LG Public Display TV, LG Commercial Monitor, or commercial non-LG TV with MTI support).
Connect the STB to the Display Panel
The following procedure only describes those connections that are essential for STB functionality. See
Reference section, “STB-2000 Jack Panels,” for further information on the additional jack panel ports and
connectors.
Note: An LG Installer Remote (not supplied) is required to complete this procedure, as well as STB/display
panel configuration procedures in this document. If you are using an LG display panel, a standard LG
Installer Remote should be sufficient. However, if you are not using an LG display panel and/or if you wish
to take advantage of the STB’s multi-code feature, LG’s STB-dedicated Installer Remote will be required.
See Reference sections, “Installer Remote Typical Key Functions” and “STB Installer Remote,” for further
information.
1. Turn ON the display panel. Before you connect the STB to the display panel, the display panel should
be in a known state. That is, the display panel should be either in a factory default state or custom
configured (in its default mode) with selected settings, for example, the aspect ratio, that you wish to
use in conjunction with the STB.
When you are ready to proceed, leave the display panel turned ON, and then continue with step 2.
2. Refer to the STB-2000 Cabling diagram on the next page, and complete the following connections:
a)
Make the appropriate Display Control connection between the STB-2000 and the display panel.
• For LG Hospitality TVs: Use the MPI/MTI cable provided to connect DISPLAY CONTROL 2 on the
STB-2000 front jack panel to the MPI port on the rear jack panel of the display.
• For LG Public Display TVs or LG Commercial Monitors: Use the TLM cable provided to connect
DISPLAY CONTROL 1 on the STB-2000 rear jack panel to the RS-232 CONTROL
connector on the rear jack panel of the display.
• For commercial non-LG TVs: Use the MPI/MTI cable provided to connect DISPLAY CONTROL 2 on
the STB-2000 front jack panel to the MTI (typically labeled “DATA”) port on the rear jack panel of the
display.
b)
c)
d)
Use the HDMI cable provided to connect HDMI OUT on the STB-2000 rear jack panel to the HDMI1
input connector on the rear jack panel of the display.
Connect a 75 ohm coaxial wire from the Antenna/CATV wall jack to ANTENNA/CABLE IN on the
STB-2000 rear jack panel.
Insert the DC power plug of the AC/DC power adapter provided into the POWER connector on the
rear jack panel of the STB-2000, and then plug the AC/DC adapter into a standard 120V 60 Hz AC
power outlet.
Once power is applied to the STB-2000, the LED on the STB’s front jack panel will light steadily,
indicating that the STB is in standby mode. Also, the display panel will be turned OFF by the STB as
soon as the STB is powered and establishes display control communication with the display.
Note: Once display control communication is established between the STB-2000 and the display
panel, the STB-2000 will be in control of the display panel, and certain resident panel functions, like
panel buttons, will no longer operate.
3. Use the Installer Remote to turn ON the STB/display panel.
(Continued on next page)
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STB-2000 Cabling Connections (Cont.)
(Continued from previous page)
While the STB is turning ON and sending the turn ON command to the display, the STB LED blinks at
a constant rate. Once both the STB and the display panel are ON, the STB LED remains lit but blinks
off twice in rapid succession every five seconds. The first image you should see on the display panel is
the Setting a Resolution screen from the STB (see “Setting the Video Output Resolution” on page 14).
4. Select the video output resolution (i.e, the STB’s video output format), and complete the appropriate
Commercial Mode setup procedures, as described in this document.
Note: It is recommended that you complete STB-2000 Commercial Mode setup procedures before you
make external equipment connections to the STB-2000.
STB-2000 Cabling Diagram
See also step 2 of procedure above.
STB-2000 Front Panel
DISPLAY
MPI
CONTROL 2
IN 2
IN 1
USB IN 2
USB IN 1
a) Connect DISPLAY
CONTROL 2 to LG Hospitality
display panel MPI port or to
commercial non-LG TV MTI
(DATA) port.*
a) Connect DISPLAY
CONTROL 1 to LG Public
Display or Commercial Monitor
display panel RS-232 port.*
b) Connect HDMI OUT
on STB to HDMI IN on
display panel.**
LAN
DIGITAL
AUDIO
ANTENNA/
CABLE IN
POWER
OUT
AUDIO
LINE OUT
DISPLAY
CONTROL 1
AV IN SERVICE IR IN
STB-2000 Rear Panel
* Only one DISPLAY CONTROL connection
should be used, depending on the type of
display panel to be controlled.
c) & d) Complete STB Power
and Antenna/Cable connections.
** The STB default configuration automatically
sends Display Control commands to switch the
connected display panel to its HDMI1 input.
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Commercial Mode Overview
This document describes how to set up the STB-2000 for Commercial Mode operation. LG commercial
STB functionality is based on “ownership” of the Channel Map; that is, the Channel Map resides in the
STB’s CPU or Protocol Translator Card (PTC) or it resides externally from the STB (i.e., in a device from
the solution provider). The STB-2000 is capable of Free-To-Guest (FTG) Mode operation via the STB CPU.
Alternatively, the STB can be configured for Pass-through Mode (default). When in Pass-through Mode, the
STB-2000 may also be controlled externally via its MPI port.
Pass-through Mode
This mode allows you to configure individual STBs for Pro:Centric and/or FTG Mode via CPU operation
or create a Master STB Setup for cloning purposes. This mode also allows external control via the MPI
port on the STB jack panel. There are two methods for configuring individual STBs that are currently in
Pass-through Mode: either using the EZ-Manager Wizard or the Custom Master STB Setup procedure.
EZ-Manager Wizard
When the STB is in a factory default state, the EZ-Manager Wizard provides automated or manual options
for configuring essential items for Pro:Centric operation and also provides an option for using a USB
memory device to configure the STB. Use the Installer Remote to make selections and complete each step.
See “EZ-Manager Wizard” on pages 15 to 22 for detailed information.
Custom Master STB Setup
The Custom Master STB Setup procedure enables you to create a customized Master STB Setup for
cloning purposes for STBs that are to remain in Pass-through Mode. Use the Installer Remote to configure
Installer Menu items as required for STB operation and set up STB features (Channel, Picture, Audio, etc.).
See “Custom Master STB Setup” on pages 35 to 38 for detailed information.
Installer Menu
To create a Master STB Setup, you will need to know how to
access the commercial controller (PTC) Installer Menu and
make changes to the default values as required. If necessary,
STB_2000 PTC INSTALLER MENU
CPU-CTV
familiarize yourself with the Installer Menu and how to make
and save changes. Refer to pages 25 to 34 for information on
accessing the Installer Menu and for detailed descriptions of
the Installer Menu items.
000 INSTALLER SEQ
000
UPN 000-000-000-000
PTC V1.00.020
ASIC D279
STB V3.08.00
STB Setup Menus
On-screen setup menus control the features of the STB/display.
Use the Installer Remote to access the STB setup menus, and
set the STB/display features to the desired configuration for the
end user.
Typical Installer Menu
Cloning
Cloning refers to the process of capturing a Master STB Setup
and transferring it to a Target STB. Both STBs must be identical
models. The Master STB’s clonable setup menu features
should be configured as part of the Master STB Setup. If there
are features in the Master STB’s setup—channel icons or
labels, digital font options, etc.—that are not set or that are set
incorrectly, those features also will not be set or will be set
incorrectly in the Target STBs. Refer to pages 40 to 44 for
detailed information on cloning requirements and procedures.
PICTURE
LOCK
TIME
AUDIO
CHANNEL
INPUT
OPTION
SmartShare
STB Setup Menus
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Commercial Mode Overview (Cont.)
External MPI Control
To control the STB using an external MPI control device, you must use the STB’s MPI port for
communication purposes.
Note: The STB-2000 is not equipped with an MPI card slot.
FTG Mode
In this mode, the STB’s CPU is configured with an FTG Channel Map, and the CPU controls and restricts
the tuning operation of the STB based on this FTG Channel Map. The FTG Channel Map enables the
®
decryption of each Pro:Idiom encrypted channel and also provides logical channel mapping of physical RF
channels (analog and digital) and Aux inputs.
Note: Logical channel mapping of physical RF channels eliminates dash tuning (for example, physical 19-3
can be mapped to logical channel 9). Physical channel tuning requires that you include the dash when direct
entering channel numbers.
FTG Mode Features
FTG Mode provides the following features:
• Logical tuning of physical RF channels and Aux inputs.
• Logical tuning of IP channels.
• Mapping of RF channels with minor (program) numbers up to 999.
• FTG Channel Map of up to 600 logical channels.
• Start Channel set for RF, Aux input, or IP delivered content.
• Pro:Centric data delivery over RF or IP.
• TV Zoning and Wi-Fi Zoning options for location-specific configuration.
LG’s FTG File Manager PC software enables you to create an FTG Configuration (.tlx) file, which may be
used to configure the CPU for FTG Mode. FTG File Manager utilities enable you to create/edit an FTG
Channel Map and configure Installer Menu settings. You can also save (Learn) a TLX file from a Master
STB.
In this mode, the STB’s CPU must be configured with an FTG Channel Map and FTG Installer Menu settings
using one of the following processes:
• Local: Configure an individual STB-2000 via its USB port using a USB memory device / TLX file. The
“Teach to STB (TLX)” process and associated procedures for FTG mode configuration are described on
pages 45 to 51.
• Remote: Configure all STB-2000s at the site using a Pro:Centric server head end device (Example:
PCS150R). Load a TLX file on the Pro:Centric server using the TV E-Z Installation “Configuration” option
in the Pro:Centric server Admin Client. Refer to the Pro:Centric Server Admin Client User Guide for
further information.
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Commercial Mode Overview (Cont.)
While the STB is in FTG Mode:
• Users can still access the Installer Menu using an LG Installer Remote; however, all Installer Menu items
will be read-only.
• Any FTG configuration changes must be made using a TLX file (typically edited in the FTG File Manager).
The FTG File Manager’s FTG Channel Map Configuration and FTG Installer Menu Configuration Utilities
enable you to make changes, respectively, to the FTG Channel Map and FTG Installer Menu settings as
necessary. See information on local configuration in this document or refer to documentation for the server
for information on remote management.
• If it becomes necessary to restore the STB to Pass-through Mode, there are several options that will enable
you to do so. See Reference section, “Restoring Factory Defaults on the STB(s),” for further information.
Pages 52 to 55 provide overviews of the utilities that comprise the FTG File Manager. Refer to the Free-
To-Guest (FTG) File Manager User Guide for further information on the FTG File Manager.
Remote Management in FTG Mode
When the STB is configured for FTG Mode, remote management of the FTG Channel Map and FTG Installer
Menu settings is provided by a Pro:Centric server, via a TLX file loaded on the Pro:Centric server Admin
Client. Refer to the Pro:Centric Server Admin Client User Guide for further information.
Determining the STB Operating Mode
To determine the operating mode of the STB, press MENU on the Installer Remote. The menu displayed
depends on the operating mode. See examples below.
If the Function Menu appears, the STB is in a mode (FTG, PPV, etc.) that does not allow the end user to
change the fundamental STB setup. If the STB setup menus appear, the STB is in Pass-through Mode.
ASPECT RATIO
Function Menu
16:9
ABC
Indicates the STB is not in Pass-through
Mode. While the STB is in this mode,
Installer Menu settings can be accessed
as read-only.
Just Scan
Set By Program
4:3
Zoom
STB Setup Menus
PICTURE
TIME
AUDIO
CHANNEL
INPUT
Shows that the STB is in
Pass-through Mode.
LOCK
OPTION
SmartShare
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Pro:Centric Operation
Pro:Centric Interactive Menu Features
LG’s Pro:Centric application enables guests to locate and select television entertainment using an interactive
channel guide, check the daily weather, and view hotel and surrounding amenities via custom billboards and
points-of-interest maps.
Pro:Centric application features include:
• Portal and information screens/pages (including a “Welcome” page) that include branding logos.
• An optional customized user interface (custom “skins”).
• Billboards and points-of-interest maps that can be customized to focus on hotel amenities, local attractions
and businesses, restaurants, news, events, etc.
• An optional Weather billboard that includes a local radar map, current conditions, and a four day forecast.
• An interactive channel guide that provides a channel list with channel icons. An electronic program
guide (EPG) is an optional feature that displays up to three days of programming information viewable
by channel and time.
• Video spooling that enables the hotel to deliver a video file to guest TVs for promotion and information
purposes.
The Pro:Centric server Admin Client web editor/content wizard is provided for customer configuration of
portal messages and billboards/maps.
Note: Customized content is typically defined by the service integrator and/or hotel administrators. LG
does not provide hotel-specific content.
Pro:Centric Interactive Menu Navigation
An LG Pro:Centric-capable remote control provides access to both interactive menus and regular STB/
display features. Press PORTAL on the remote to access the interactive menus.
Note: Interactive menu options may vary, depending on Pro:Centric features enabled for the site. The
following are default interactive menus.
Channel Guide
Shows available TV networks and logical channels. When available, EPG
data provides additional channel and program information.
Information
Typically displays information on hotel amenities, for example, restaurants,
in-room dining, business centers, facilities, etc., as well as information on
local weather and attractions.
Help
Provides help for navigating the interactive menus.
Watch TV
Removes the interactive menu from the screen and returns to the previously
tuned TV channel.
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Pro:Centric Operation (Cont.)
Pro:Centric Setup
Administration and management options for the Pro:Centric server are described in detail in the
Pro:Centric Server Admin Client User Guide. This document describes only those settings that must
be specified on the STB to enable Pro:Centric remote management and/or the Pro:Centric application.
• Remote management (TV E-Z Installation): The Pro:Centric server Admin Client provides remote
management facilities for downloading software/firmware updates as well as facilities for downloading a
TLX file for FTG Mode configuration.
• Pro:Centric application: The application, which operates in conjunction with FTG and PPV Modes,
comprises the Pro:Centric interactive menus/features described on the previous page. Pro:Centric
application settings are managed via the Pro:Centric Admin Client.
The Pro:Centric server settings can be configured using one of the methods described below.
STB in Factory Default State
When the STB is in a factory default state, the EZ-Manager Wizard provides automated or manual
options for configuring the Pro:Centric server settings.
The EZ-Manager Wizard also provides a USB Configuration option that enables you to configure an
STB for FTG Mode using an FTG Configuration (.tlx) file stored on a USB memory device. The FTG
Configuration file incorporates FTG Installer Menu settings, which includes Installer Menu items 098
PRO:CENTRIC and 119 DATA CHANNEL.
Refer to “EZ-Manager Wizard” on pages 15 to 22 for further information on the EZ-Manager Wizard options.
Note: If Pro:Centric data delivery will be over IP and there is a DNS server at the site, you can create
a “procentric.local” DNS entry for the Pro:Centric server that will enable automated Pro:Centric IP
configuration via the EZ-Manager. If there is no DNS entry for procentric.local, you will need to manually
enter the Pro:Centric server IP address and port number during configuration.
STB in Pass-through Mode
If the STB is in Pass-through Mode, either:
• Set Installer Menu items 098 PRO:CENTRIC and 119 DATA CHANNEL to the appropriate values. Refer to
“Installer Menu” information on pages 25 to 34 for further information. Also, as necessary, refer to “Custom
Master STB Setup” information on pages 35 to 38 and/or cloning information on pages 40 to 44.
• Configure the appropriate Pro:Centric server settings in the IP Environment / Pro:Centric Menu. You
must use this option, in particular, if you wish to configure IP settings for the Pro:Centric server. See
“Accessing the IP Environment Menu” on page 56 and “Pro:Centric Setup” on pages 60 to 61 for further
information.
Note: When the STB is in either Pass-through Mode or FTG Mode, you can also leave Installer Menu
item 119 DATA CHANNEL set to its default value (255) to enable the STB’s Data Channel Auto Search
feature to set the DATA CHANNEL value. See item 119 description on page 33 for additional information.
STB in FTG Mode
If the STB is in FTG Mode, use the FTG File Manager software to update Installer Menu items #98
Pro:Centric and #119 Data Channel (along with their affiliated fields). Then, transfer the FTG Installer Menu
settings to the STB. Refer to the FTG Mode overview on pages 10 to 11 for further information on FTG Mode
operation and configuration. Also, see note above regarding the option to use the STB’s Data Channel Auto
Search feature to set the DATA CHANNEL value.
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Setting the Video Output Resolution
The first time you turn ON the STB/display panel, the Setting a Resolution screen will be displayed,
and you will need to select the appropriate option—720p, 1080p, or 1366 x 768—for the STB’s
video output format. You cannot proceed with STB configuration until you make a selection.
Refer to documentation for the applicable display panel(s) to determine the appropriate resolution
setting. The selected resolution should be compatible with the display panel’s native screen
resolution.
Z
Setting a resolution
Please select the screen resolution.
720p
1080p
1366 x 768
1. Use the Up/Down arrows on the Installer Remote to select the appropriate video output
resolution option, and then press OK.
The STB’s default video output resolution is 720p. If you select this option, the Setting a
Resolution screen will close and the EZ-Manager Wizard Welcome screen will be displayed
(see pages 15 to 22 for information on the EZ-Manager Wizard). Proceed with Commercial
Mode setup as required.
If you select one of the other two resolution options (1366 x 768 is highlighted as the
recommended resolution), the STB will reboot within a few seconds to change the resolution
per your selection. Continue with step 2.
2. When the STB reboot is complete, you will be prompted to confirm the new video output
resolution. Use the arrow keys on the Installer Remote to select OK in the confirmation window,
and then press OK on the Installer Remote.
Z
Setting a resolution
Please select the screen resolution.
Please confirm the resolution change to
1366 x 768.
!
Resolution will revert automatically in 10 seconds,
this window will close and the STB will reboot.
OK
Cancel
Note: If there is no user interaction within 10 seconds, or if you select “Cancel” in the confirmation
window, the STB will reboot and revert to the default resolution. After this reboot is complete, the
Setting a Resolution screen will be redisplayed.
Once you confirm the new screen resolution, the EZ-Manager Wizard Welcome screen will be
displayed. Proceed with Commercial Mode setup as required.
Note: If required at a later time, you can also change the screen resolution in the STB Installer
Menu (item 105 VID OUT FORMAT) or, if applicable, the FTG File Manager (#105 Output Format).
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EZ-Manager Wizard
The primary purpose of the EZ-Manager Wizard is to guide you through the process (automated or manual)
of configuring the essential Installer Menu items for Pro:Centric operation. The wizard is initiated once the
video output resolution is set (see previous page) and subsequently each time the STB/display panel is
turned ON, until one of its configuration methods has been completed or the wizard is exited. Use the
Installer Remote to make selections and complete each wizard step.
While the EZ-Manager Wizard is intended primarily for Pro:Centric-related configuration, the wizard also
offers Zoning as well as USB configuration options.
• STB-2000s support the TV Zoning and Wi-Fi Zoning features, both of which enable location-specific
settings (see Reference section, “Using the STB’s Zoning Features,” for further information). The EZ-
Manager Wizard enables you to set the TV Zone # and/or the Wi-Fi Zone # in the STB as part of the
configuration process.
• The EZ-Manager Wizard also enables you to redirect to the STB’s standard USB Download Menu as
part of the configuration process, if desired, to perform USB configuration functions, including FTG Mode
configuration, cloning, and software upgrades.
• You can connect a USB memory device to the STB at any time while the wizard is in progress (starting at
the Welcome screen) to use the LG Smart Install utility to perform USB configuration functions. Any file(s)
you wish to use for configuration purposes must be stored in a folder named “LGSMARTINSTALL” in the
root directory of the USB memory device. See “LG Smart Install Utility” on pages 23 to 24 for further
information.
Caution: Do NOT unplug the STB power cord or remove the antenna cable or, if applicable,
the LAN cable during the configuration process, as doing so will interrupt the current step
and may corrupt the configuration data.
Before You Begin
• If you plan to create a Master STB Setup using the procedure described on pages 35 to 38, be sure to exit
the EZ-Manager Wizard in order to avoid setting modes that may restrict the custom setup procedure. See
also “Initiate Configuration or Exit the EZ-Manager Wizard” on the following page.
• If it has been completed or exited and therefore does not display, the EZ-Manager Wizard can be
reactivated; however, this requires that you restore the STB to a factory default condition. See Reference
section, “Restoring Factory Defaults on the STB(s),” for further information.
• Each wizard step is allotted a time frame after which the wizard proceeds without user interaction. If the
Pro:Centric server is configured on the system and if no location-specific settings are required in the STB,
for example, TV Zone, Wi-Fi Zone, Label, and/or Room Number settings, you can simply turn ON the STB/
display, and once initiated, the wizard will proceed through each of the configuration steps with no further
user interaction.
• If any of the configuration steps fails, you will see a “Diagnostics” screen with an indication of the failure.
You will then have the opportunity to reinitiate the configuration process from the previous screen or exit
the EZ-Manager Wizard.
• If you wish to enable media sharing (i.e., Smart Share, Wi-Fi Screen Share, and DMR) on the STB without
using a TLX file for configuration purposes, you will need to create a custom Master STB Setup and use
the IP Environment Menu to specify the settings. Custom Master STB Setup is described on pages 35 to
38. Refer to “IP Environment Setup” on pages 56 to 63 for information on the IP Environment Menu.
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EZ-Manager Wizard (Cont.)
Initiate Configuration or Exit the EZ-Manager Wizard
The Welcome screen provides a brief introduction to the EZ-Manager wizard.
EZ-Manager Wizard
Welcome to LG’s EZ-Manager Wizard
• Use this setup wizard to configure the TV for Pro:Centric and/or Free-
To-Guest (FTG) operation.
Select ‘Next’ to continue.
• If a Pro:Centric Server will not be installed and/or you do not wish to use
the wizard to configure this TV for FTG Mode, you may exit the wizard.
Select ‘No Pro:Centric’ to disable the Pro:Centric feature of this TV, or
select ‘Exit’ to quit.
This setup wizard will start automatically in 10 seconds.
No Pro:Centric
Exit
Next
Note: If there is no user action in this screen within 10 seconds, the wizard will proceed to the
first configuration step. Once the wizard has proceeded, it is not possible to return to the Welcome
screen; however, if you simply wish to exit the wizard, you can do so by selecting the “Exit” option
from the subsequent screen(s).
Note: As indicated on the previous page, you may use the LG Smart Install feature to configure the
STB/display using a USB memory device at any time while the EZ-Manager Wizard is in progress.
However, if you want to use the Zoning feature(s) on the STB for location-specific configuration
purposes, proceed to the EZ-Manager’s Zones, Label, and Room Number screen and assign the
appropriate TV Zone # and/or a Wi-Fi Zone # for this STB before inserting your USB device. See
“TV Configuration Options” on the following page for further information.
From the Welcome screen, you have the following options:
• To proceed with the EZ-Manager Wizard, use the arrow keys on the Installer Remote to select/
highlight Next and press OK. Then, continue to the “TV Configuration Options” section on the
following page.
• To exit the wizard, but retain the use of the Pro:Centric remote management feature on this STB
(i.e., Installer Menu item 119 DATA CHANNEL set to 255) in the future, use the arrow keys on
the Installer Remote to select/highlight Exit and press OK. In the confirmation pop-up window,
select OK, and then press OK once more on the Installer Remote.
• If you do not intend to install a Pro:Centric server on this system and you do not wish to use
the wizard’s Zoning or USB configuration options, exit the wizard as follows: Use the arrow
keys on the Installer Remote to select/highlight the No Pro:Centric option. This will disable the
Pro:Centric feature of this STB (i.e., Installer Menu item 119 DATA CHANNEL will be set to 0)
and exit the wizard. In the confirmation pop-up window, select OK, and then press OK once
more on the Installer Remote.
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EZ-Manager Wizard (Cont.)
TV Configuration Options
From the TV Configuration Options screen, you can choose how to proceed with the configuration of
this STB/display (assuming you do not opt to exit the wizard, which you may also do at any time).
Note: If you intend to use the Zoning feature(s) on the STB for location-specific
configuration purposes, select the “Zones & Room Number” option from this screen
and assign the appropriate TV Zone # and/or the Wi-Fi Zone # in the STB BEFORE
you continue with additional configuration.
Z
EZ-Manager Wizard
4
2
3
1
TV Configuration Options
• To configure the TV for Pro:Centric operation, select ‘Next’.
• To set the optional Zoning features, select ‘Zones & Room Number’.
• To access the TV’s USB Download Menu, select ‘USB Configuration’.
This setup wizard will continue automatically in 60 seconds.
Exit
USB Configuration
Zones & Room Number
Next
Note: If there is no user action in this screen within one minute, the wizard will automatically
continue to the next configuration step.
Use the Left/Right arrow keys on the Installer Remote to navigate between options on this screen.
Each time you select/highlight one of the following options, the screen text and fields will change
in accordance with your selection.
• To continue with Pro:Centric configuration, select Next (default) and press OK on the Installer
Remote. Refer to “Configure Pro:Centric Settings” on pages 19 to 21 for additional information.
• To set the Zoning feature(s) on the STB, select Zones & Room Number. See “Zones and Room
Number Assignments” below for further information.
• Select USB Configuration to access the STB’s USB Download Menu. See “USB Configuration”
on page 22 for further information.
Note: If you have already inserted a USB memory device with the intent to use the LG Smart
Install utility and the Integrated USB Downloading screen is on display, you may still set the Zoning
features on this STB by selecting Previous to return to the EZ-Manager’s TV Configuration Options
screen. Set the Zoning features as required, and then select USB Configuration and press OK on
the Installer Remote to return to the Integrated USB Downloading screen.
Note: If you choose to exit the EZ-Manager Wizard from this point on, you will have the option to
save any settings made by selecting Save and Exit in the exit confirmation pop-up window. Or,
you can exit the wizard without saving any settings by simply selecting OK in the confirmation
pop-up window.
Zones and Room Number Assignments
You may complete one or more of the fields in the Zones, Label, and Room Number screen or
leave them at their default settings (TV Zone and Wi-Fi Zone) or blank (Label and Room Number),
as desired. However, if you intend to use either of the Zoning features—TV Zoning and/or Wi-Fi
Zoning—on this STB, you MUST specify the appropriate values in the TV Zone and/or Wi-Fi Zone
fields as described on the following page. See also Reference section, “Using the STB’s Zoning
Features,” for further information.
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EZ-Manager Wizard (Cont.)
Note: Zoning features are only applicable for STBs that will be configured using a TLX file (local or
remote configuration).
Z
EZ-Manager Wizard
4
2
3
1
Zones, Label, and Room Number
•
•
If creating Wi-Fi Zones for AP settings, select the appropriate Wi-Fi Zone # (1-99) based on the Wi-Fi Zone in which
this TV is installed.
If creating Zones for Installer Menu settings and/or Channel Mapping, select the appropriate TV Zone # (0-8)
based on the Zone in which this TV is installed. (See Commercial Mode Setup Guide for more information.)
•
•
Select a Label and/or use the alphanumeric keypad on the remote to input the Room Number.
When done, select ‘Next’ to continue.
Q.MENU
MARK
INPUT
1
4
7
2
5
8
0
3
6
TV
DVD
1
.;
Wi-Fi Zone
0
TV Zone
0
Label
Room Number
r
9
/
-----
CC
P
A
G
E
TIMER
DELETE
MUTE
VOL
CH
CHAR/
NUM
DEL
P
O
R
T
A
L
I
N
F
O
GUIDE
Exit
USB Configuration
Zones & Room Number
Next
1. Complete the appropriate field(s) as described below. Use the Left/Right arrow keys on the
Installer Remote to navigate between each of the fields.
• Wi-Fi Zone: Enables you to set a Wi-Fi Zone # so that the STB can be configured with a
particular access point’s login data for wireless networking. Login data (i.e., SSID, security
type, and security key) may be provided in a TLX file to be used for configuration. If the Wi-Fi
Zone # is left at its default value (0), the STB will not be configured with login data from a TLX
file.
To assign a Wi-Fi Zone, navigate to the Wi-Fi Zone field at the far left of the screen, and use
the Up/Down arrow keys to specify the desired Wi-Fi Zone # (1–99).
• TV Zone: Enables you to set a TV Zone # so that the STB can be configured with Installer
Menu and/or TV Setup Menu settings intended only for the assigned Zone. The Installer Menu
and/or TV Setup Menu settings may be provided in a TLX file to be used for configuration. If
the STB is being configured for FTG Mode, the TV Zone # setting also allows the STB to omit
channels that have been restricted in the FTG Channel Map.
To change the TV Zone from its default value (0), navigate to the TV Zone field, and use the
Up/Down arrow keys to specify the desired TV Zone # (1–8).
• Label: Allows you to select a North, South, East, or West text label for this STB. In the Label
field, use the Up/Down arrow keys to select the applicable label.
• Room Number: Allows you to specify the number of the room in which the STB is located. In
the Room Number field, you can use the number keys on the Installer Remote to direct enter
a room number. Use the Dash key on the Installer Remote as necessary to toggle between
number and letter characters in the Room Number field. Also, you can use the Flashback key
on the Installer Remote to delete characters in this field.A
2. When you are ready to continue, select the appropriate option, as follows:
• To proceed to the next EZ-Manager screen, use the arrow keys to select Next, and then
press OK on the Installer Remote. Continue to the “Configure Pro:Centric Settings” section
on the following page.
• If you wish to use a USB memory device in conjunction with the STB’s standard USB Download
Menu to complete the configuration, continue to “USB Configuration” on page 22.
• If you wish to use a USB memory device in conjunction with the LG Smart Install utility to
complete the configuration, see “LG Smart Install Utility” on pages 23 to 24.
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EZ-Manager Wizard (Cont.)
Configure Pro:Centric Settings
Once you select “Next” from the TV Configuration Options screen,
the Searching for Pro:Centric Server screen is displayed (see
example at right), and you have the following options:
Z
EZ-Manager Wizard
4
1
3
2
Searching for Pro:Centric Server...
It may take 1 min 32 second(s).
• You can allow the EZ-Manager Wizard to proceed with a
series of automated steps to configure the STB for Pro:Centric
operation and then to look for the Pro:Centric application and
maintenance (E-Z Installation) files to download. In this case, the
wizard uses a search algorithm to determine the Data Channel
and the Pro:Centric Application Mode to set in the STB.
This step automatically searches for the Pro:Centric server.
If there is no Pro:Centric Server installed, you do not need to continue
with this procedure. Please select either ‘Exit’ or ‘Manual Pro:Centric’.
Status : Tuning channel 49
TV is now searching all of the channels for the data channel...
Back
Exit
Manual Pro:Centric
Continue with the “Automated Pro:Centric Configuration” sub-
section below.
Note: You can select the “Back” button, where
available, to check previous settings, as necessary.
• If you already know the settings (i.e., Data Channel and
Pro:Centric Application Mode) that need to be configured in
order for the STB to connect to the Pro:Centric server and/or if
the Pro:Centric server is not yet installed, you may expedite the
setup process by entering this data manually.
Continue with the “Manual Pro:Centric Configuration” subsection
on the following page.
Automated Pro:Centric Configuration
Note: If the server is not yet configured on the system, use the
manual configuration option to configure the Pro:Centric operation.
See also note below.
Z
EZ-Manager Wizard
4
1
3
2
Pro:Centric Server was found...
It may take 2 second(s).
Note: If Pro:Centric data delivery will be over IP and there is
a DNS server at the site, you can create a “procentric.local”
DNS entry for the Pro:Centric server that will enable automated
Pro:Centric IP configuration via the EZ-Manager. If there is no
DNS entry for procentric.local, you must use the manual
configuration option to configure the Pro:Centric IP operation.
The Pro:Centric data channel was found!! (Data Channel: 75, Mode: GEM)
The Download window will open in 2 second(s). You may wait or select ‘Next’.
Otherwise, if you select ‘Exit’, the Pro:Centric server settings can be retained
and used during the next download by selecting ‘Save & Exit’ in the Exit window.
Status : Tuning channel 75
The Pro:Centric data channel is found!!
(Data Channel: 75, Mode: GEM)
Back
Exit
Next
Once the Pro:Centric data channel is found (the Pro:Centric
Server Was Found screen will be displayed—see example at right)
and the Pro:Centric Application Mode is determined, the wizard will
advance to the Processing the Pro:Centric Configuration screen,
which shows the progress of the data downloads. Note that some
steps may require a few minutes.
EZ-Manager Wizard
4
1
2
3
Processing the Pro:Centric Configuration...
Downloading the maintenance files takes several minutes.
Please wait...
20%
Retrieving files from data channel 75
Application files
Maintenance files
GEM app downloaded
In progress...
If the process is successful, no further user interaction is required,
though, in some instances, where the option (for example “Next”)
is available, you may manually move forward to subsequent steps
within the wizard to speed up the process.
– Updating Configuration File
Warning - Do not remove AC power or the signal cables during these steps
(Continued on next page)
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EZ-Manager Wizard (Cont.)
(Continued from previous page)
Note: If, after completing the search, the STB is unable to find
the Pro:Centric data channel (while the Searching for Pro:Centric
Server screen is on display), the wizard will stop and show a
Diagnostics screen that enables you to manually return to the
previous screen (to reinitiate the configuration) or exit the wizard.
EZ-Manager Wizard
1
2
3
4
EZ-Manager Configuration Complete
The TV will turn off in 3 second(s).
Installed Components
Pro:Centric Application
GEM application downloaded
STB-2000_Config.tlx
When the Pro:Centric Configuration is complete, an EZ-Manager
Configuration Complete screen is displayed, and after 10
seconds, the wizard exits, and the STB turns OFF.
Maintenance Files
Reboot
Turn Off
Note: With the EZ-Manager Configuration Complete screen on
display, you can also manually turn off or reboot the STB. If
desired, select Turn Off or Reboot, respectively, and then press
OK on the Installer Remote.
Manual Pro:Centric Configuration
1. With the Searching for Pro:Centric Server screen on display,
use the arrow keys on the Installer Remote to select/highlight
the Manual Pro:Centric option at the bottom right of the
screen, and press OK.
Z
EZ-Manager Wizard
4
1
3
2
Searching for Pro:Centric Server...
It may take 1 min 32 second(s).
This step automatically searches for the Pro:Centric server.
In the Pro:Centric Manual Configuration screen (see examples
at right below and on following page), you will be able to
configure the appropriate Pro:Centric settings in the STB. Use
the Up/Down arrow keys on the Installer Remote to navigate
between fields.
If there is no Pro:Centric Server installed, you do not need to continue
with this procedure. Please select either ‘Exit’ or ‘Manual Pro:Centric’.
Status : Tuning channel 49
TV is now searching all of the channels for the data channel...
Back
Exit
Manual Pro:Centric
2. In the Pro:Centric Mode field, use the Left/Right arrow keys
to select the appropriate Pro:Centric Application Mode—
GEM, FLASH, HTML, or Configuration Only.
EZ-Manager Wizard
4
1
3
2
Pro:Centric Manual Configuration
Note: For remote management only, select “Configuration
Only.” The STB will search for TV E-Z Installation data
downloads; however, Pro:Centric application data will not be
downloaded, i.e., Installer Menu item 098 PRO:CENTRIC
will be set to 0.
Pro:Centric Mode
GEM
RF
1
<
>
Media Type
Data Channel
Signal Strength
Signal Quality
0%
0%
No signal
3. Refer to the appropriate subsection below, depending on the
Pro:Centric server configuration, to complete the remaining
fields.
Back
Exit
Next
Pro:Centric Manual Configuration Screen with
RF Media Fields
RF Configuration
a) In the Media Type field, use the Left/Right arrow keys to
select RF.
b) In the Data Channel field, either key in or use the Left/
Right arrow keys to select the RF channel number that
will be used by the Pro:Centric server as its data channel.
The Data Channel value can be set from 1 to 135. *
(Continued on next page)
* PCS150R and later Pro:Centric servers do not support HRC or IRC cable channel frequencies.
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EZ-Manager Wizard (Cont.)
(Continued from previous page)
IP Configuration
a) In the Media Type field, use the Left/Right arrow keys to
EZ-Manager Wizard
select IP.
4
1
3
2
Pro:Centric Manual Configuration
Note: By default, the Pro:Centric Manual Configuration
screen initially shows RF configuration fields. When you
select “IP” as the Media Type, the Data Channel and
Signal Strength fields are replaced with (IP) Address and
Port fields.
Pro:Centric Mode
GEM
Media Type
Addresss
Port
IP
<
255
>
255
255
255
0
b) In the Address and Port fields, either key in or use the
Left/Right arrow keys to select the appropriate values for
the Pro:Centric server IP address and port number.
Back
Exit
Next
Pro:Centric Manual Configuration Screen with
IP Media Fields
The IP address must match the IPv4 multicast address
and the port number must match the port number that is
set in the Pro:Centric server.
4. Once all fields are completed as required, you have two
options (see also note below):
• To save the data entered and exit the wizard, use the arrow
keys to select Exit and then press OK. In the subsequent
pop-up confirmation window, select Save and Exit, and then
press OK once more. The Pro:Centric application and/or
E-Z Installation data will be downloaded to the STB at a later
time. This option is useful, in particular, if the Pro:Centric
server has not yet been configured.
EZ-Manager Wizard
4
1
3
2
Are you sure you want to exit the wizard?
!
If you select ‘OK’ now, your settings will be lost
and you will exit the setup wizard.
This window will close and you will be returned to
%
%
previous
the
page automatically in
2
seconds.
Save and Exit
OK
Cancel
• To initiate a real-time download of Pro:Centric application
and/or E-Z Installation data, use the arrow keys to select
Next, and then press OK.
Back
Exit
Next
EZ-Manager Wizard
The EZ-Manager Wizard will proceed with the remaining
Pro:Centric application and/or E-Z Installation data down-
load steps, as shown on the Processing the Pro:Centric
Configuration screen.
4
1
2
3
Processing the Pro:Centric Configuration...
Downloading the Pro:Centric application files takes a few minutes.
Please wait...
1%
Retrieving files from data channel 75
Note: With RF configuration, Pro:Centric server data must
be present on the RF channel selected as the STB’s Data
Channel in order for you to select “Next” (you will see a
“Data Channel found” message below the signal strength
indicator). With IP configuration, Pro:Centric server data
must be present via the wired LAN cable connection in order
for you to select “Next” (you will see an “IP server found”
message below the Port field).
Application files
Maintenance files
In progress...
Pending...
Warning - Do not remove AC power or the signal cables during these steps
EZ-Manager Wizard
1
2
3
4
EZ-Manager Configuration Complete
The TV will turn off in 3 second(s).
When the Pro:Centric configuration is complete, an EZ-Manager
Configuration Complete screen is displayed, and after 10
seconds, the wizard exits, and the STB turns OFF.
Installed Components
Pro:Centric Application
Maintenance Files
GEM application downloaded
STB-2000_Config.tlx
Note: With the EZ-Manager Configuration Complete screen on
display, you also have the option to manually turn off or reboot
the STB. If desired, select Turn Off or Reboot, respectively, and
then press OK on the Installer Remote.
Reboot
Turn Off
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EZ-Manager Wizard (Cont.)
USB Configuration
The USB Download Menu provides options that enable you to download individual configuration or
software files to the STB.
Each of the USB Download Menu functions requires that you have the appropriate file(s) loaded
on a USB memory device. If you wish to perform a software upgrade from the USB Download
Menu, the software upgrade file(s) must be stored in a folder named “LG_DTV” in the root directory
of the USB device. TLX/TLL files for cloning or FTG Configuration (.tlx) files should simply be stored
in the root directory of the USB device.
The procedure below assumes that the desired file(s) is/are already loaded onto the USB device.
For further information on USB Download Menu functions and file requirements, and/or for
information on creating configuration files, refer to the appropriate section(s) in this document.
Before You Begin
• Ensure the USB device to be used has been formatted with FAT format.
• If you intend to use the Zoning feature(s) on this STB, make sure to assign the appropriate TV
Zone # and/or Wi-Fi Zone # in the EZ-Manager’s Zones, Label, and Room Number screen
BEFORE continuing with USB Configuration. See “TV Configuration Options” on page 17 for
further information.
• Refer to “Custom Master STB Setup” on pages 35 to 38 for information on creating a TLX or TLL
file for cloning purposes, and/or refer to “Creating an FTG Configuration File” on pages 45 to 46
for information on creating an FTG Configuration (.tlx) file for FTG Mode configuration.
• See Reference section, “Upgrading STB Software using a USB Memory Device,” for further
information on software upgrades.
USB Configuration via EZ-Manager Wizard
With either the TV Configuration Options or the Zones, Label, and
Room Number screen on display, proceed as follows to configure the
USB Download Menu
STB/display using the USB memory device.
Upgrade STB Software
1. Insert the USB memory device that contains the appropriate file(s)
Upgrade PTC Software
into either of the STB’s USB ports.
Diagnostics
2. Use the arrow keys on the Installer Remote to select USB
Teach To STB (TLL)
Configuration, and then press OK.
Teach To STB (TLX)
You will be redirected to the STB’s USB Download Menu (see
Previous
OK
example at right).
Note: You can press on the
Installer Remote at any time to
return to the EZ-Manager Wizard.
3. Select the appropriate option from the USB Download Menu,
and complete the download as required.
Note: If you perform a software upgrade, the STB will complete
the upgrade and then reboot. Upon restart, the EZ-Manager TV
Configuration Options screen will be displayed on the screen. If
desired, you can re-access the USB Download Menu (to perform
additional functions), proceed with configuration via the wizard,
or exit the wizard.
4. Remove the USB memory device, and verify that the appropriate
configuration is resident on the STB.
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LG Smart Install Utility
The LG Smart Install utility enables you to select multiple files at one time from the files loaded on a
USB memory device. You may use this utility to download any one or all of the following to an STB: a
TLX file for configuration purposes, an STB (CPU) software update, a PTC software update.
Before You Begin
• Ensure the USB device has been formatted with FAT format.
• All files must be stored in a folder named “LGSMARTINSTALL” in the root directory of the USB
memory device.
• Cloning using a TLL file is only available from the STB’s USB Download Menu.
• Refer to “Custom Master STB Setup” on pages 35 to 38 for information on creating a TLX file
for cloning purposes, and/or refer to “Creating an FTG Configuration File” on pages 45 to 46 for
information on creating an FTG Configuration (.tlx) file for FTG Mode configuration.
• See Reference section, “Upgrading STB Software using a USB Memory Device,” for further
information on software upgrades.
Caution: Do not unplug the STB power cord or remove the USB memory device
during a data download, as doing so may cause the STB to malfunction or harm the
USB device, respectively.
Accessing and Using the LG Smart Install Utility
1. If it is not ON already, turn ON the STB/display panel.
2. The next step depends on whether the EZ-Manager Wizard appears on the screen when you
turn ON the STB/display:
• If the wizard is displayed, you can insert the USB memory device that contains the appropriate
file(s) into either of the STB’s USB ports at any time to initiate the LG Smart Install utility. With
the LG Smart Install utility Integrated USB Downloading screen on display (see example on
following page), continue with step 4.
• If the wizard is not displayed, insert the USB memory device that contains the appropriate
file(s) into either of the STB’s USB ports, and continue with step 3.
Note: If you intend to use the Zoning feature(s) on this STB for location-specific
configuration purposes, make sure to assign the appropriate TV Zone # and/or
the Wi-Fi Zone # in the STB BEFORE continuing with LG Smart Install. If the EZ-
Manager is currently active, see “TV Configuration Options” on page 17 for further
information. If the STB is currently in Pass-through Mode, see Reference section,
“Using the STB’s Zoning Features,” for further information.
3. To access the LG Smart Install utility Integrated USB Downloading screen from the STB menus:
• Press MENU on the Installer Remote to display the STB setup menus (STB is in Pass-through
Mode) or the Function Menu (STB is not in Pass-through Mode).
• Use the arrow navigation keys to select/highlight either the Option menu icon from the STB
setup menus or the Lock menu icon from the Function Menu. Then, press the number “7” key a
total of seven times.
(Continued on next page)
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LG Smart Install Utility (Cont.)
(Continued from previous page)
4. The Integrated USB Downloading screen contains a listing of
the files stored in the LGSMARTINSTALL folder on the USB
device.
USB LG Smart Install Utility
Integrated USB Downloading
Select the configuration file(s) to download, and then select ‘Next’.
To select or de-select a file, respectively, use the Up/Down
arrows on the Installer Remote to highlight the filename, and
press OK to add or remove the checkmark at the left of the
filename.
STB-2000-UA00001.TLX
STB-2000_v3.08.00_usb.epk
STB-2000_v1.00.020.txt
Note: The utility will only allow you to select one of each file
type for downloading. For example, if there are two TLX files
in the LGSMARTINSTALL folder, you can only select one or
the other of those two files. By default, the first instance of
each file type listed on the screen is selected.
Previous
Next
USB LG Smart Install Utility
Downloading Data...
Warning - Do not remove the USB device during this process
Note: Use the arrow keys on the Installer Remote to select
Previous and press OK, as necessary, to exit the LG Smart
Install utility. If you accessed the utility via the EZ-Manager
Wizard, you will be returned to the last screen on display
before you inserted the USB device. If you accessed the
utility via the STB menus, you will be returned to TV viewing.
Maintenance File
File Name :
Complete
Ready
STB-2000-UA00001.TLX
STB-2000_v3.08.00_usb.epk
STB-2000_v1.00.020.txt
Software File (CPU)
File Name :
Software File (PTC)
File Name :
Ready
5. When you are ready to continue, use the arrow keys on the
USB LG Smart Install Utility
Installer Remote to select Next, and then press OK.
Complete
Download progress will be shown in a new screen. Do
NOT remove the USB device until downloading is complete.
When the download is complete, an overview of the results
will briefly be displayed in a “Complete” screen and then you
will either be returned to TV viewing or the STB will reboot
(the latter if software has just been downloaded).
The TV will reboot in 2 second(s).
Installed Components
Maintenance File :
Software File (CPU) :
Software File (PTC) :
STB-2000-UA00001.TLX
STB-2000_v3.08.00_usb.epk
STB-2000_v1.00.020.txt
6. Remove the USB memory device, and verify that the
appropriate configuration is resident on the STB.
Note: (TLX configuration only) When configuration is complete,
the STB tunes according to the Start Channel setting in the
Installer Menu. If a Start Channel is specified, the STB will tune
to that channel, though in the case of FTG Mode configuration,
a channel banner will only be displayed if the Start Channel is
included in the FTG Channel Map. Otherwise, the STB will
either return to the last channel tuned (STB in Pass-through
Mode) or tune to the first channel in the FTG Channel Map
(STB in FTG Mode).
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Installer Menu
Use the Installer Menu to set up, change, or view operational settings. This section describes how to
access, use, and exit the Installer Menu on location; however, you should also refer to the Installer
Menu descriptions in this document if you are configuring the STB using an FTG Configuration (.tlx)
file created using LG’s FTG File Manager software.
Refer to the table on pages 27 and 28 for brief descriptions of Installer Menu items. More detailed
descriptions follow the table listing.
Accessing the Installer Menu
1. Turn ON the STB/display panel.
If the EZ-Manager Wizard appears on the screen when you turn ON the STB/display, exit the
wizard.
2. Using an Installer Remote, press MENU repeatedly until the on-screen display of the setup
menus (if the STB is in Pass-through Mode) or the Function Menu (if the STB is not in
Pass-through Mode) no longer toggles, and then press the STB Installer Menu entry sequence
(e.g., 9-8-7-6) + EXIT to access the STB Installer Menu.
Note: The default Installer Menu entry sequence is “9876”; however, if Installer Menu item 000
INSTALLER SEQUENCE has been modified, the entry sequence may be one of three additional
options. See Installer Menu detailed descriptions for further information.
The Installer Menu opens with item 000 INSTALLER SEQ 000.
STB_2000 PTC INSTALLER MENU
CPU-CTV
Typical Installer Menu
The menu header identifies this as the
000 INSTALLER SEQ
000
STB-2000 Installer Menu. In the Installer
Menu footer, you can see the current
software versions of the STB, as indicated.
UPN 000-000-000-000
PTC V1.00.020
ASIC D279
STB V3.08.00
PTC Version
CPU Version
Note: If the password (entry sequence) is not entered or registered correctly, you will see the message
“ENTER STB PASSWORD 0000” at the top of the screen instead of the STB Installer Menu header.
Once you re-enter the correct password (e.g., press 9-8-7-6 + EXIT), the STB Installer Menu will display.
Note: If an LG Hospitality TV (for example, LP645H, LT670H, etc.) is being used as the display panel
(connected to DISPLAY CONTROL 2 on the STB) and you press the TV Installer Menu entry sequence
+ OK, you will access the TV’s Installer Menu instead of the STB’s Installer Menu. The TV’s Installer
Menu is accessible as read-only.
Note: If the STB is not in Pass-through Mode, the Installer Menu is accessible as read-only. Also,
the TV Zone # will be indicated in the Installer Menu header under the configuration mode indicator
described on the following page.
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Installer Menu (Cont.)
As part of the Installer Menu header (in all modes), two 3-character acronyms are displayed to
indicate the STB’s current configuration mode. The table below lists all possible mode identifiers
for the STB-2000.
Acronym
Description
CPU-CTV
CPU-FTG
CPU-P:C
MPI-EXT
PTC-CTV
Pass-through Mode with Channel Map in CPU
FTG Mode via CPU
Application Tuning Mode via CPU
External MPI Control
Pass-through Mode with Channel Map in PTC
Using the Installer Menu
Refer to the table starting on the next page for an overview of the available Installer Menu items,
including their item numbers, functions, value ranges, and default values.
Installer Menu items not relevant to the STB are not present in the Installer Menu; therefore, some
numbers are missing. For example, item 006 will not appear. In addition, items that are dependent
on other Installer Menu item settings will not be initially accessible. For example, item 046 STRT
AUX SRCE will not display in the Installer Menu unless item 004 STRT CHANNEL is set to 0. See
Installer Menu detailed descriptions for further information.
Navigation within the Installer Menu
Use the Up/Down arrow keys on the Installer Remote to sequence through the available menu items,
or access an item directly by keying in the item number and then pressing MENU. For example, to
access the SLEEP TIMER option, which is item 015, press 0-1-5 + MENU.
Changing Installer Menu Settings
To change an Installer Menu item value, use the Left/Right arrow keys on the Installer Remote, or
enter a valid value directly. To save the new setting, press OK, or use the Up/Down arrow keys to
navigate to a new Installer Menu item if you have additional items to edit. Note that invalid values
will not be saved.
Exiting the Installer Menu and Activating Settings
After you have adjusted all required Installer Menu item settings, press OK once on the Installer
Remote to save your changes; then, press OK again to exit the Installer Menu. Any changes you
make will be stored in non-volatile memory.
Note: Each time you exit the Installer Menu in Pass-through Mode, all V-Chip (Parental Control)
settings in the STB are reset to their default values; that is, the Lock System, if previously enabled
from the Lock setup menu, will now be disabled, and the individual Parental Control settings will be
restored to default values.
Caution: Installer Menu settings may affect options available
from the STB setup menus or the Function Menu.
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Installer Menu (Cont.)
Installer Menu Items 000 through 071
Item
Function
Value Range
Default Value
Brief Description of Function
000
001
INSTALLER SEQ
POWER MANAGE
0 ~ 3
0 ~ 7
0
0
Leave default set to 0.
Sets number of hours of no activity before automatic shutoff.
Set to 1 to enable STB/display panel to turn ON when AC power is applied. Set to
2 or 3 to enable Instant ON when AC power is applied. (See detailed descriptions.)
002
003
004
005
007
AC ON
0 ~ 3
0 ~ 3
0
1
BAND/AFC
Selects Tuning Band: 0=Broadcast, 1=CATV, 2=HRC, 3=IRC
0 ~ 127, 253,
255
Channel tuned when STB/display panel is turned ON. (Set to 255 to tune to
channel tuned before STB/display turned OFF.)
STRT CHANNEL
CHAN LOCK
STRT VOLUME
255
0
0 / 1
If set to 1, cannot tune from current channel.
Volume level when STB/display panel is turned ON. (Set to 255 to use
volume level before STB/display turned OFF.)
0 ~ 63, 255
255
0 ~ 63
0 ~ 63
0 / 1
0
63
0
Sets minimum allowable volume setting.
Sets maximum allowable volume setting.
Set to 1 to disable Mute Function.
008
009
010
MIN VOLUME
MAX VOLUME
MUTE DISABLE
If set to 1, menu navigation buttons/functions on LG Hospitality and commercial
non-LG display panels are not functional/available. N/A for LG Public Displays or
LG Commercial Monitors.
011
KEY DEFEAT
0 / 1
0
015
016
017
020
021
022
023
SLEEP TIMER
EN. TIMER
0 / 1
0 / 1
1
0
Set to 1 to enable Sleep Timer.
Set to 1 to enable On/Off Timers.
ALARM
0 / 1
1
Set to 1 to enable Alarm.
FEATURE LEVEL
V-CHIP
0, 16 ~ 24
0 / 1
0
Determines an additional IR code scheme to which the STB will respond.
Set to 1 to enable V-Chip (Parental Control) functions.
Sets number of V-Chip blocking hours.
1
MAX BLK HRS
CAPTION LOCK
0 ~ 99
0 / 1
12
0
Set to 1 to retain caption setting set before STB/display panel turned OFF.
If set to 0, user access to channel settings in the STB setup menus is restricted
and users can only tune to channels that are included in the channel lineup.
028
CH. OVERIDE
0 / 1
1
029
030
031
032
OLD OCV
0 / 1
0 / 1
0
0
Set to 1 to remap the PTC’s direct tune channels for Aux inputs from 13x to 9x.
If set to 1, enables ACK feature of MPI.
Selects poll rate for MPI.
ACK MASK
POLL RATE
TIMING PULSE
20 ~ 169
186 ~ 227
94
207
Sets baud rate for MPI.
Set to 0 to disable HDMI 1. Set to 1 (DTV Mode) or 2 (PC Mode), as
applicable, to enable HDMI 1.
035
HDMI1 ENABLE
0 ~ 2
1
039
041
REAR AUX EN.
SIMPLINK EN
0 / 1
1
0
Set to 1 to enable display panel Video 1 input jack.
0 ~ 3
Determines the status of the SIMPLINK feature. (See detailed descriptions.)
Determines the Aux inputs for which auto-sensing is enabled. (See detailed
descriptions.)
042
046
047
AUTO INPUTS
STRT AUX SRCE
AUX STATUS
0 ~ 255
1, 3, 5, 255
0 / 1
0
255
0
Sets the starting Aux source (if item 004 STRT CHANNEL is set to 0).
Set to 1 for MPI Aux source to be reported as a channel number instead of
Channel 0.
053
069
070
071
DIS. CH-TIME
EN. CH-T COL.
FOR. CH-TIME
BCK. CH-TIME
0 / 1
0 / 1
0 ~ 7
0 ~ 7
0
1
2
2
Set to 1 to disable the STB’s Channel-Time display.
Set to 1 to enable custom color for the STB’s Channel-Time display.
Chooses custom foreground color for the STB’s Channel-Time display.
Chooses custom background color for the STB’s Channel-Time display.
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Installer Menu (Cont.)
Installer Menu Items 073 through 122
Item
Function
Value Range
Default Value
Brief Description of Function
If set to 1 and item 028 CH. OVERIDE is set to 0, a “CHANNEL NOT
AVAILABLE” message is displayed if user attempts to direct tune a channel that
is not included in the channel lineup.
073
CH NOT AVBLE
0 / 1
0
075
078
079
080
081
082
REVERT CH
UPN MSB
0 / 1
0
0
0
0
0
1
If set to 1 and loss of MPI communication occurs, STB tunes to Start Channel.
User programmable number, most significant byte.
User programmable number, most significant byte - 1.
User programmable number, most significant byte - 2.
User programmable number, least significant byte.
Enforces rigid MPI checksum.
0 ~ 255
0 ~ 255
0 ~ 255
0 ~ 255
0 / 1
UPN MSB-1
UPN MSB-2
UPN LSB
CHKSM ERROR
Relaxes MPI timing to be compatible with PC-based Windows-
controlled systems.
083
HANDSHK TIME
0 ~ 5
5
084
086
088
PERMANENT BLK
V. MUTE TIME
0 / 1
0 ~ 50
0 / 1
0
0
1
Removes block hours setting for Parental Control and makes block permanent.
Use to extend the normal video mute time during channel change.
(Analog channels only) If set to 1, audio is muted if no signal is present.
EN NOISE MUTE
If set to 1, all LG Hospitality and commercial non-LG display panel button
functions are locked. N/A for LG Public Displays or LG Commercial Monitors.
090
091
KEY LOCK
0 / 1
1
1
Set to 0 to disable HDMI 2. Set to 1 (DTV Mode) or 2 (PC Mode), as
applicable, to enable HDMI 2.
HDMI2 ENABLE
0 ~ 2
094
096
SAP MENU EN
0 / 1
1
2
Set to 1 to enable SAP feature in Function Menu.
DEF. ASP. RATIO
0 ~ 4
Sets default aspect ratio at power up. See detailed descriptions and item 106.
Set as required in accordance with external audio equipment connected to the
STB. (See detailed descriptions.)
097
098
AUDIO OUTPUT
PRO:CENTRIC
0 / 9
9
0
Set to 0 to disable Pro:Centric operation. Set to 1 for Flash Mode. Set to 2 for
GEM (Java Application) Mode. Set to 3 for HTML Mode.
0 ~ 3
100
102
103
104
105
VIDEO INTERFAC
ATSC BAND
3 ~ 5
0 ~ 4
3
4
1
0
1
Selects HDMI connection for display panel: 3 = HDMI1, 4 = HDMI2, 5 = HDMI3
Selects ATSC band.
ATSC TUNE MODE
START MINOR CH
VID OUT FORMAT
0 / 1
Set to 1 (default) for Physical Channel scan. Set to 0 for Virtual Channel scan.
Selects Minor Start Channel. Set to 0 for NTSC.
0 ~ 255
1, 4, 5
Sets format for video output: 1 = 720p, 4 = 1080p, 5 = 1366 x 768
To retain set aspect ratio on power cycle, set to 1. Set to 0 for default ratio on
power cycle.
106
ASP RATIO LOCK
0 / 1
0
108
110
113
PANEL COM
PANEL DELAY
PANEL TYPE
0 ~ 3
0 ~ 15
0 ~ 4
2
8
4
Sets display panel baud rate: 0 = 1200, 1 = 2400, 2 = 9600, 3 = 115200
Sets the display panel communication delay time.
Selects display panel type. (See detailed descriptions.)
(Analog channels only) If set to 1, video mutes (blank screen) when no
signal is present.
116
117
VIDEO MUTE EN
FACT DEFAULT
0 / 1
0 / 1
0
0
Set to 1 to restore the factory default settings of all Installer Menu items.
Set to 0 to disable. Set from 1 to 135 to match the RF channel number used by
the Pro:Centric server as its data channel. Set to 255 to use Auto Search to find
the Pro:Centric RF channel. (See detailed descriptions.)
0 ~ 135, 253,
255
119
DATA CHANNEL
255
Sets the Wake For Update hour. The value “128” is displayed as “OFF.” Directly
entering 128 turns the Wake For Update feature OFF.
121
122
UPDATE TIME HR
UPDATE TIME MN
0 ~ 23, 128
0 ~ 59, 255
128
0
Sets the minute for Wake For Update. (See detailed descriptions.)
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Installer Menu (Cont.)
Detailed Descriptions of Installer Menu Items
000 - INSTALLER SEQUENCE
004 - STRT CHANNEL (Start Channel)
Specifies entry sequence to the Installer Menu.
If active, this function allows you to determine the initial Major
Start Channel number when the STB/display panel is turned
ON. This feature is useful for an in-house information channel,
since the STB/display would always select that channel when it is
turned ON. If set to 255, the last channel tuned before the STB/
display was turned OFF will be the channel tuned when the STB/
display is turned ON again.
0 = 9876
2 = 1478
1 = 4321
3 = 3698
001 - POWER MANAGE (Power Management)
Determines hours of no activity before automatic shutoff. The
Power Management function is for saving energy. If set to 0,
Power Management is Off. Settings range from 0 ~ 7, with 1 ~ 7
representing the hours that the unit will remain ON, unless there
has been activity from either the control panel or remote control.
0 = Aux
127 = Map to Major CH 4
253 = IP Start Channel
255 = Last Channel
1 ~ 125 = Major Ch. #
126 = Map to Major CH 3
Note: For a digital Start Channel, always remember to set item
104 to the Minor Start Channel number.
002 - AC ON (AC Power Switchable)
If set to 1, this allows the STB/display panel to turn ON when AC
power is applied. Pressing the POWER button is not necessary.
This is desirable if the STB is plugged into a switched AC outlet.
Set to 2 or 3 to enable the Instant ON feature (see additional
information below). Set to 0 (default) for standard STB/display
turn ON/OFF operation.
Note: 126 and 127 are mapped only in SONIFI PPV Mode.
Note: The IP Start Channel shown above can only be set in the
FTG File Manager, which is used to configure STB CPUs for FTG
Mode. The same applies for the additional Major Channel number
range of 128 ~ 135 in Physical tuning and 128 ~ 999 in Virtual
tuning mode. This means that these values, if set, will only be
visible in the read-only Installer Menu when the STB is in FTG
Mode. The read-only display also will show additional information
about the channel, for example, the IP address and port number,
etc.
The Instant ON feature allows the STB to turn ON when AC power
is applied, while the display panel remains OFF. The STB retains
its ON status, and the POWER button only toggles the display On
and Off.
• If this item is set to 2, the STB will reboot to check for and down-
load updates from the Pro:Centric server each time the display
panel is turned OFF. This setting is not recommended if the STB
will be configured with a resident application.
005 - CHAN LOCK (Channel Lock)
Channel Lock is ideal if the system must always be on the same
channel. Changing channels with the Channel Up/Down or keypad
numbers is impossible. Channel Lock is inactive if set to 0 (default).
• If this item is set to 3, the STB will not reboot to check for and
download updates each time the display panel is turned OFF.
This setting is recommended if the STB will be configured with a
resident application. In this mode, the check for and download of
updates is under application control. Refer to your site-specific
documentation for further information on configuring the STB with
a resident application.
Generally, this feature is used in connection with item 004 STRT
CHANNEL where the Start Channel may, for example, be set to 3
or 4. If the Start Channel is 3, then the STB will remain locked on
channel 3.
NOTE: For items 007, 008, and 009
For legacy reasons, the scale used is 0 – 63. The PTC software
will translate this to the 0 – 100 scale used by the STB.
When this item is set to 2 or 3, the STB will reboot once every 24
hours and, if applicable (i.e., item 119 DATA CHANNEL is set),
check for and download updates from the Pro:Centric server. The
time at which this event occurs depends on the setting of item 121
UPDATE TIME HR. See item 121 description for further information.
Once the update cycle is complete, the STB completes the reboot
and resumes its ON state with the display panel OFF.
To translate an STB volume level to the Installer Menu value,
use the following formula:
Installer Value = STB Value x 63
100
Note: If set to 1, the STB does not respond to ON/OFF commands
from the remote, and the SLEEP TIMER is also nonfunctional.
Enter only the whole number (disregard fractions).
003 - BAND/AFC (Band/Automatic Frequency Control)
There are four possible settings for this option:
007 - STRT VOLUME (Start Volume)
This function allows the Installer to determine the initial volume
level setting when the STB/display panel is turned ON. This feature
is useful for an in-house information channel, since the STB/display
will always select that volume level when it is turned ON. The range
of values is 0 to 63, 255. If set to 255, the last volume level before
the STB/display was turned OFF will be the current volume level
when the STB/display is turned ON again.
0 = Broadcast
2 = HRC
1 = CATV (default)
3 = IRC
If some channels were not found by Auto Tuning (Channel
Search), select the appropriate Band setting here, and add the
channels using the Channel Edit option in the Channel Menu.
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Installer Menu (Cont.)
008 - MIN VOLUME (Minimum Volume)
020 - FEATURE LEVEL
This function determines the minimum volume level allowable
with the Volume (VOL) Up/Down control. In this way, for example,
someone cannot set the volume too low to hear. The value range
is from 0 to 63. The factory default is 0, which provides the full
range of volume control, if item 009 MAX VOLUME is set to 63. It
is recommended to set the same value on every STB.
Determines an additional IR code scheme to which the STB will
respond, allowing for the use of unique IR codes based on “bed
number” in a multi-STB/display single room installation. First
determine the IR mode; then select the bed number.
Values
0
IR Mode
Bed #
N/A
Disabled
Note: The minimum volume level cannot have a value setting
higher than the maximum volume level (described below).
16 – 24
Multi-code Remote
1 – 9
Note: The STB-dedicated Installer Remote is required for use of
this feature. For further information, see Reference section, “STB
Installer Remote.”
009 - MAX VOLUME (Maximum Volume)
This function determines the maximum volume level allowable
with the Volume (VOL) Up/Down control. In this way, for example,
someone cannot set the volume level high enough to disturb
others. The value range is 0 to 63, with 63 as the default, which
gives the user the full range of volume control, if item 008 MIN
VOLUME is set to 0. It is recommended to set the same value on
every STB.
021 - V-CHIP (Parental Control)
Set to 1 to activate V-Chip (Parental Control) and have it available
to the end user to filter and control or otherwise restrict program-
ming content that can appear. Set to 0 to turn the V-Chip feature
Off (not available to user); no programming restrictions can be set.
Note: The maximum volume level cannot have a value setting
lower than the minimum volume level (described above).
022 - MAX BLK HRS (Maximum Block Hours)
Sets hours from 0 to 99 for the maximum V-Chip (Parental Control)
block hours. Default setting is for 12 blocking hours.
010 - MUTE DISABLE
Enables or disables sound mute function. If set to 1, sound cannot
be muted. If set to 0, sound can be muted.
Note: This item is not available in the Installer Menu when item
021 V-CHIP is set to 0 or when item 084 PERMANENT BLK is set
to 1.
011 - KEY DEFEAT
Applicable for LG Hospitality and commercial non-LG display
panels only. If set to 1, Key Defeat is enabled, which means that
end users cannot access or navigate within the STB’s on-screen
menu(s) using the display panel button(s); e.g., SETTINGS, OK,
and menu navigation buttons will not function. Set to 0 to disable
Key Defeat.
023 - CAPTION LOCK
If set to 0, captions are OFF when the STB/display panel is turned
ON. Set to 1 to use the caption setting configured before the STB/
display was turned OFF when the STB/display is turned ON.
028 - CH. OVERIDE (Channel Override)
Note: Users can always access the STB’s menus by pressing
MENU on the remote.
Applicable for Pass-through Mode only. If set to 1, users can select
channels either with Channel Up/Down or by direct keypad entry.
This setting also allows full access to channel settings in the STB
setup menus (i.e., channels may be added or removed from the
channel lineup, channel labels and icons may be edited, etc.). If set
to 0, the channel lineup is locked. That is, user access to channel
settings in the STB setup menus is restricted, and users can only
tune to the channels that are included in the channel lineup. Also, in
this case, if the channel lineup has not been transferred to the PTC
(via 2-5-5 + MENU Mode, as described in the Master STB Setup
procedure), users can only select channels using Channel Up/
Down; direct keypad entry is not available.
Note: This feature does not apply to LG Public Displays or LG
Commercial Monitors since the STB will always disable those
displays’ panel buttons and the processing of IR.
015 - SLEEP TIMER
If set to 1, the Sleep Timer feature may be used. If set to 0, the
Sleep Timer is not available.
016 - EN. TIMER (Enable On/Off Timers)
If set to 1, the Timer function is available to the end user and
enabled continuously. Set to 0 to disable On/Off timers.
029 - OLD OCV (On Command Video™)
Note: The STB clock must be set in order for timers to be used.
Set to 1 to remap the PTC’s direct tune channels for Aux inputs
from 13x to 9x. This allows 2-digit only tuning systems (i.e., legacy
OCV) to direct tune Aux inputs. See also Reference section, “STB
Aux Input Configuration.”
017 - ALARM
Gives the installer the option of making the Alarm function available
to the end user. If set to 1, the Alarm function is available to the end
user. Set to 0 to disable the Alarm function.
030 - ACK MASK
Note: The STB clock must be set before the Alarm function will
work.
MPI Communication Parameter. When set to 1, enables ACK
feature of MPI.
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Installer Menu (Cont.)
031 - POLL RATE
MPI Communication Parameter. Selects poll rate for MPI. Step
047 - AUX STATUS
Set to 1 for MPI Aux source to be reported as a channel number
size of 16 ms. Changing from default may affect communication via instead of channel 0. Set to 0 to disable Aux identification change.
MPI.
Controls MPI status channel response for Aux inputs.
032 - TIMING PULSE
053 - DIS. CH-TIME (Disable Channel-Time)
Set to 1 to disable the STB’s Channel-Time display; the STB’s
Channel-Time display will not appear. Set to 0 to enable the STB’s
Channel-Time display.
MPI Communication Parameter. Sets baud rate for MPI. Step size
of 4.3 uS. Changing from default may affect communication via
MPI.
035 - HDMI1 ENABLE
069 - EN. CH-T COL. (Enable Channel-Time Custom Color)
Set to 1 to enable custom color for the STB’s Channel-Time
display. Set to 0 to disable custom color for the Channel-Time
display.
Set to 1 to enable HDMI 1 input in DTV Mode. Set to 2 to enable
HDMI 1 input in PC Mode. Set to 0 to disable display panel HDMI
1 input.
039 - REAR AUX EN. (Rear Aux Enable)
Set to 1 to enable display panel rear Aux (Video 1) input. Set to 0
to disable display panel rear Aux (Video 1) input.
070 - FOR. CH-TIME (Channel-Time Display Foreground Color)
Set the STB’s Channel-Time display foreground color according
to the following color chart:
0 = Black
1 = Blue
2 = Green
3 = Cyan
4 = Red
5 = Violet
6 = Yellow
7 = White
041 - SIMPLINK EN
Set to 0 to disable the SIMPLINK feature. Set to 1 to enable
SIMPLINK functionality without enabling remote control access to
the SIMPLINK Menu. Set to 2 to enable both SIMPLINK function-
ality and SIMPLINK Menu access, though note that the Speaker
menu option will be inaccessible/grayed out. Set to 3 to enable
all aspects of SIMPLINK feature and SIMPLINK Menu. If a home
theater device is connected to the STB, users can select either
the TV (display panel) or HT (home theater) speaker.
Note: If foreground color and background color are the same, the
menu background will be transparent.
Note: Applies only to “Channel Not Available” message if item
073 CH NOT AVBLE is set to 1 (enabled). Also, items 070 FOR.
CH-TIME and 071 BCK. CH-TIME are not available in the Installer
Menu when item 069 EN. CH-T COL. is set to 0.
Note: When both this item and item 042 AUTO INPUTS are
enabled in the Installer Menu, HDMI inputs will be detected by
SIMPLINK, but the Auto Input(s) Sensing Feature will not function.
071 - BCK. CH-TIME (Channel-Time Display Background Color)
See description for item 070 FOR. CH-TIME above. The color
chart is the same for both items.
042 - AUTO INPUTS
Determines the Aux inputs for which auto-sensing is enabled. Set
to 0 to disable auto-sensing for all available inputs. Set to 255 to
enable auto-sensing for all available inputs. For information on
options for individual input settings, refer to Reference section,
“Auto Input(s) Sensing Feature.”
073 - CH NOT AVBLE (Channel Not Available)
If set to 1 and item 028 CH. OVERIDE is set to 0, a “CHANNEL
NOT AVAILABLE” message is displayed when a user attempts to
direct tune a channel that is not included in the channel lineup.
Note: This item is not available in the Installer Menu when item
Note: In order for auto-sensing to be enabled for an input, that
input must also be enabled in the Installer Menu. For example, to
enable auto-sensing for HDMI 1, item 035 HDMI1 ENABLE must
also be set to 1 or 2. Also, see note above regarding STB operation
when both this item and item 041 SIMPLINK EN are enabled.
028 CH. OVERIDE is set to 1.
075 - REVERT CH (Revert to Start Channel)
If set to 1 and loss of MPI communication occurs, the STB auto-
matically tunes to the specified Start Channel.
Note: This item is not available in the Installer Menu when item
004 STRT CHANNEL is set to 255.
046 - STRT AUX SRCE (Start Aux Source)
Sets the starting Aux source. When turned ON, the STB/display
panel will tune to starting Aux source if item 004 STRT CHANNEL
is set to 0.
078 - UPN MSB (UPN Most Significant Byte)
User programmable number, most significant byte readable by
MPI command. Note: Not linked to serial number.
1 = Video 1
5 = HDMI 2
3 = HDMI 1
255 = Last Aux (default)
079 - UPN MSB-1 (UPN Most Significant Byte-1)
User programmable number, most significant byte-1 readable by
MPI command. Note: Not linked to serial number.
Note: Above is applicable only if all Aux sources are enabled.
Note: This item is not available in the Installer Menu unless item
004 STRT CHANNEL is set to 0.
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Installer Menu (Cont.)
080 - UPN MSB-2 (UPN Most Significant Byte-2)
User programmable number, most significant byte-2 readable by
MPI command. Note: Not linked to serial number.
094 - SAP MENU EN (2nd Audio Program)
Set to 1 to enable the SAP feature in the Function Menu, when
the Function Menu is available (i.e., STB is not in Pass-through
Mode). Set to 0 to disable the SAP feature in the Function Menu,
when the Function Menu is available.
081 - UPN LSB (UPN Least Significant Byte)
User programmable number, least significant byte readable by
MPI command. Note: Not linked to serial number.
096 - DEF. ASP. RATIO (Default Aspect Ratio)
Selects default aspect ratio at power up:
082 - CHKSM ERROR (Checksum Error)
0 = Set By System
2 = 16:9 (default)
4 = Zoom
1 = 4:3
3 = Just Scan
Enforces rigid MPI checksum validation. Set to 1 for validation.
Set to 0 to disable (does not check checksum on MPI async port).
SPI is always checked.
Note: This item is not available in the Installer Menu unless item
106 ASP RATIO LOCK is set to 0.
083 - HANDSHK TIME (Handshake Time)
Adds an additional delay to the handshake time which is 64 msec,
thus relaxing MPI timing requirements to be compatible with PC-
based Windows controlled systems. Range is 0 - 5.
(Timeout = 25.5MS + [25.5 MS* Handshake time].)
097 - AUDIO OUTPUT
Determines availability of the analog audio output to be used by
external audio equipment connected to the Audio Line Out jack
on the STB. Set to 0 to disable audio output. Set to 9 (default) to
enable fixed line level (typically 400 mVrms ± 100 mVrms @10KΩ)
output. See also Reference section, “External Audio Line Out
Specifications.”
084 - PERMANENT BLK (Permanent Block)
Allows Lock (Parental Control) blocking schemes to be permanent
by disabling the blocking hours function. Set to 1 to install Parental
Control restrictions permanently. Set to 0 for user-specified hours
control of blocking schemes.
098 - PRO:CENTRIC
Selects the Pro:Centric Application Mode. Set to 0 (default) to
disable the Pro:Centric application. Set to 1 for Flash Mode. Set
to 2 for GEM (Java Application) Mode. Set to 3 for HTML Mode.
Note: This item is not available in the Installer Menu when item
021 V-CHIP is set to 0.
In order to retrieve the Pro:Centric application, when enabled (for
Flash, GEM, or HTML Mode), the STB must be turned OFF/ON two
times. Once you exit the Installer Menu, turn OFF the STB/display
panel for at least one minute. When you turn the STB/display back
ON, the STB will start the appropriate library based on the setting
of this item. Wait until TV programming appears on the display, and
then turn the STB/display back OFF, this time for a few minutes, to
initiate the application download. When you turn the STB/display
back ON, press the PORTAL key on the Installer Remote, and
verify that the Pro:Centric application appears on the display.
086 - V. MUTE TIME (Video Mute Time)
Use to extend the normal video mute time during channel change.
For example, you may wish to extend the normal video mute time
to prevent the display of encrypted video (i.e., from a Pro:Idiom
encrypted channel) that has not yet been decrypted. When set to
0, the normal video mute time is not extended. Set from 1 to 50 to
increase the normal video mute time in 100 ms step increments up
to a maximum of 5 seconds (e.g., the value of 25 represents 2.5
seconds, or 25 x 100 ms = 2.5 seconds).
Note: This item is not available in the Installer Menu when item
119 DATA CHANNEL is set to 0.
088 - EN NOISE MUTE (Enable Noise Mute)
Applicable for analog channels only. If set to 1, audio mutes if no
signal is present.
100 - VIDEO INTERFAC
Selects the HDMI port on the display panel to be used for HDMI
input from the STB. Set to 3 for HDMI 1 (default). Set to 4 for
HDMI 2. Set to 5 for HDMI 3.
090 - KEY LOCK
Applicable for LG Hospitality and commercial non-LG display
panels only. If set to 1, Key Lock is enabled, which means that all
display panel button functions will be locked, i.e., non-functional.
Set to 0 to disable Key Lock.
If you change the value of this item, make sure to reconnect the
HDMI cable from the STB to the appropriate HDMI port on the
display panel once you have exited the Installer Menu.
Note: This feature does not apply to LG Public Displays or LG
Commercial Monitors since the STB will always disable those
displays’ panel buttons and the processing of IR.
102 - ATSC BAND
Sets up STB to receive different types of incoming signals.
091 - HDMI2 ENABLE
0 = Broadcast
3 = IRC
1 = CATV
4 = Same as NTSC
2 = HRC
Set to 1 to enable HDMI 2 input in DTV Mode. Set to 2 to enable
HDMI 2 input in PC Mode. Set to 0 to disable display panel HDMI
2 input.
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Installer Menu (Cont.)
103 - ATSC TUNE MODE
117 - FACT DEFAULT (Factory Default)
Sets ATSC tuning mode. Default set to 1 for Physical Channel
scan. Set to 0 for Virtual Channel scan.
Set to 1 and press OK to restore the factory default settings of all
Installer Menu items. Once complete, the value returns to 0.
Caution: If set to 1, this clears all STB Installer Menu
custom settings and restores the factory default
settings. It also clears the channel lineup, including
any assigned channel icons and custom text labels.
104 - START MINOR CHANNEL
Sets Minor Start Channel number at power up. 0 = NTSC. If not
0, number selected is the digital channel’s Minor Start Channel
number.
Note: See also Reference section, “Restoring Factory Defaults on
the STB(s),” for further information.
Note: This item is not available in the Installer Menu when item
004 STRT CHANNEL is set to 0 or 255.
119 - DATA CHANNEL
105 - VID OUT FORMAT
Set to 0 to disable. Set from 1 to 135 to match the RF channel
number that will be used by the Pro:Centric server as its data
channel. If left at the default value (255), the STB’s Data Channel
Auto Search feature will be enabled (see additional information
below). *
Selects the format for video output (i.e., the screen resolution):
1 = 720p (default)
4 = 1080p
5 = 1366 x 768
If you change the video output format, once you exit the STB
Installer Menu, the STB will reboot to change to the new video
output resolution. When the reboot is complete, a confirmation
pop-up window for the resolution will be displayed on the screen.
See “Setting the Video Output Resolution” on page 14 for further
information.
Data Channel Auto Search feature: When this item is set to 255
(default), once every 24 hours, the STB will initiate a search of 10
predefined channels (10, 20, 30, ... 100) and then, if necessary,
perform a complete search of the RF channels (1 to 135) in an
attempt to find the RF channel used by the Pro:Centric server as
its data channel. If the Pro:Centric RF channel is found, the DATA
CHANNEL value will be changed from 255 to match the server’s
RF channel number. The time at which the Auto Search occurs
depends on the setting of item 121 UPDATE TIME HR. See item
121 description for further information.
106 - ASP RATIO LOCK (Aspect Ratio Lock)
Set to 1 to retain previous aspect ratio with power off. Set to 0 to
retain default aspect ratio with power off. See item 096 DEF. ASP.
RATIO above.
108 - PANEL COM (Panel Communication)
Sets the display panel baud rate:
Note: Pro:Centric updates are downloaded from the Pro:Centric
server to the STB when the STB/display panel is turned OFF.
While Pro:Centric updates are in progress, it is not possible to
turn ON the STB/display.
0 = 1200
1 = 2400
2 = 9600 (default)
3 = 115200
Note: The Data Channel is automatically set to “253” if Media
Type is set to “IP” either in the EZ-Manager Wizard or in the
STB’s IP Environment / Pro:Centric Menu (see “EZ-Manager
Wizard” on pages 15 to 22 or “Pro:Centric Setup” on pages 60
to 61, respectively) or if Installer Menu item #119 Data Channel
is set to “IP Address” in the FTG File Manager, which is used to
configure STB CPUs for FTG Mode operation. It is not possible to
change the value to “253” directly in the Installer Menu.
110 - PANEL DELAY
Sets the delay time in seconds before the STB initiates communi-
cation with the display panel after the STB/display is turned ON. 8
seconds is the default.
113 - PANEL TYPE
Selects the display panel type. This setting is only applicable for LG
Public Display TVs and Commercial Monitors that use the DISPLAY
CONTROL 1 port for STB-to-display panel communication. The
default value (4) will be appropriate for most of these display types.
See Reference section, “Display Panel Specifications,” to determine
the appropriate setting for the display panel being used.
116 - VIDEO MUTE EN (Video Mute Enable)
Applicable for analog channels only. If set to 1, video mutes
(blank screen) when no signal is present.
* PCS150R and later Pro:Centric servers do not support HRC or IRC cable channel frequencies.
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Installer Menu (Cont.)
121 - UPDATE TIME HR
122 - UPDATE TIME MN
Based on the settings of this item and item 122 UPDATE TIME
MN, the Wake For Update feature wakes the STB once daily to
Set the Wake For Update minute from 0 to 59. If item 121 is NOT
set to 128 and you wish to invoke the “random” minute assignment
check for and, if applicable, download updates from the Pro:Centric on the STB, set this item to 255. See also description for item 121
server.
UPDATE TIME HR above.
Set the Wake For Update hour from 0 to 23. This item uses the
24-hour clock format. The value “128” (default) is displayed as
“OFF.” Directly entering 128 resets the default value (OFF) for this
item, though note that this setting does not mean the STB will not
initate update events—see additional information below.
Note: This item is not available in the Installer Menu unless item
121 UPDATE TIME HR is set from 0 to 23.
Note: The STB clock must be set in order for a Wake For Update
event to occur at the precise time of day in accordance with item
121 and item 122 settings.
Under standard STB/display panel OFF/ON operating conditions
(i.e., item 002 AC ON is set to 0), a Wake For Update event occurs
when the STB/display is OFF and causes the STB to temporarily
turn ON, perform the update cycle, and then turn back OFF, all
while the display remains OFF. If item 002 AC ON is set to 2 or 3
for Instant ON, then the STB is always ON and Wake For Update
occurs when the display is OFF. The Wake for Update event
causes the STB to reboot in order to perform the update cycle and
then return to its ON state with the display panel OFF. See also
description for item 002.
Random Distribution of Update Time: If this item is set to 128
(OFF), the time at which either a Data Channel Auto Search (item
119 set to 255) and/or an Instant ON update (item 002 set to 2
or 3) occurs is determined as follows: The STB will initiate the
search and/or check for updates during the 2 AM hour (if the STB
clock is set) or after two hours of elapsed time from when AC
power was applied (if the STB clock is not set). The update time
minute is randomly distributed per STB during the hard-coded
hour. That is, each individual STB is assigned a fixed update
time minute from 0 to 59. (In installations with a large quantity of
STBs, there will be some STBs that have the same update minute
assignments.) The update time/assigned update minute for the
STB is displayed at the right of this item in the Installer Menu, for
example:
121 UPDATE TIME HR OFF 02:34
If the display is ON when a Wake For Update is to occur, the
update will take place the next time the display is turned OFF.
Note: This item is not available in the Installer Menu when item
119 DATA CHANNEL is set to 0, except when item 002 AC ON is
set to 2 for Instant ON.
Note: The STB clock must be set in order for a Wake For Update
event to occur at the precise time of day in accordance with item
121 and item 122 settings.
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Custom Master STB Setup
This section describes how to create a customized Master STB Setup for cloning purposes when the STB
is in Pass-through Mode.
Note: Cloning requirements and procedures are described in detail on pages 40 to 44. Refer to FTG Mode
information on pages 45 to 51 for details on entering FTG Mode and configuring/editing the FTG Channel
Map and FTG Installer Menu settings.
Before You Begin
• It is recommended that you disconnect all Aux inputs if you intend to run Auto Tuning (Channel Search).
Under certain conditions, Auto Tuning is disabled if there is an Aux input active.
• All Learning and Teaching processes on the STB are performed via USB memory device. See “Cloning
Methods” below to determine the type of file—either the TLX file format or the legacy TLL file format—
to use for cloning purposes; several of the Master STB Setup procedure steps are dependent on the
desired file type.
Cloning Methods
See also “Clonable STB Setup Menu Features” list below.
Using a USB Memory Device / TLX File
• The TLX file format clones Installer Menu settings, IP Environment Menu settings (with the exception
of unique STB attributes), and all STB sources’ (analog, digital, AV1, HDMI, etc.) clonable setup menu
settings.
• Not intended for cloning an auto-tuned/edited channel lineup, as the channel lineup is converted to a
logical FTG Channel Map when saved (Learned) from an STB to a TLX file. If the TLX file with the FTG
Channel Map is then used for Teaching purposes, the Target STB(s) will be configured for FTG Mode.
Using a USB Memory Device / TLL File
The TLL file format only clones the contents of the commercial controller (PTC) memory, which is limited
to an auto-tuned/edited channel lineup, Installer Menu settings, and one STB source’s (analog, digital, or
Aux) clonable setup menu settings.
Clonable STB Setup Menu Features
Channel
Audio
AV Sync *
Sound Setting
Option
Language
Caption
Pointer *
Auto Tuning (Channel Lineup)
Manual Tuning
Channel Edit
Time
Channel Label
Clock Mode (Auto/Manual) *
Time Zone
Picture
Aspect Ratio
Auto Off
* AV Sync, DST (Clock Mode), and Pointer settings are cloned via TLX file only.
Note: Some menu options vary between analog and digital channels and Aux inputs.
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Custom Master STB Setup (Cont.)
Custom Master STB Setup Procedure
1. Turn ON the STB/display panel.
The next step depends on whether the EZ-Manager Wizard appears on
the screen when you turn ON the STB/display:
• If the wizard is displayed, the STB is in the required factory default
state. Exit the wizard, and then continue with step 2.
• If the wizard is not displayed, restore the STB to a factory default
condition before continuing with this procedure. See Reference section,
“Restoring Factory Defaults on the STB(s),” as necessary, for further
information.
2. Set Installer Menu items.
This step provides specific instruction only on the Installer Menu items
that should be set on a Master STB. Refer to pages 25 to 34 for detailed
information on all Installer Menu items.
STB_2000 PTC INSTALLER MENU
CPU-CTV
a) Use the Installer Remote to access the PTC Installer Menu (see
“Accessing the Installer Menu” on page 25 for further information).
000 INSTALLER SEQ
000
b) Set Installer Menu item 003 BAND/AFC, as appropriate.
• Broadcast: Set to 0.
• HRC: Set to 2.
UPN 000-000-000-000
PTC V1.00.020
ASIC D279
STB V3.08.00
• CATV: Set to 1 (default).
• IRC: Set to 3.
c) Set any other Installer Menu items that affect your TV programming
network to the required configuration. For example, set the panel
display type (if applicable), enable/disable Aux inputs, set a Start
Channel, etc.
Typical Installer Menu
003 BAND/AFC
001
If you intend to use a TLX file for cloning purposes, you may also
configure selected settings in the IP Environment Menu (accessible
from the Installer Menu). See “IP Environment Setup” on pages 56 to
63 for further information. In particular, if you intend to use the Wi-Fi
Zoning feature, you must configure the wireless network connection
as part of the Master STB Setup. However, note that you cannot return
directly to the Installer Menu from the IP Environment Menu; thus, you
may wish to set all Installer Menu items as needed before you access
the IP Environment Menu. Otherwise, you will need to reaccess the
Installer Menu to set additional items.
Adjust the value for this
Installer Menu item, as required.
d) After you have adjusted all Installer Menu item settings as required,
press OK once on the Installer Remote to save your changes; then,
press OK again to exit the menu.
(Continued on next page)
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Custom Master STB Setup (Cont.)
(Continued from previous page)
3. Set up STB/display panel features.
On-screen setup menus control the features of the STB/display. Press
MENU on the Installer Remote to access the STB setup menus, and
then set Channel, Picture, Audio, Time, etc. options to the desired
configurations. See “Clonable STB Setup Menu Features” list on page
35 and also notes below.
PICTURE
LOCK
TIME
AUDIO
CHANNEL
INPUT
Note: If you intend to use a TLX file for cloning purposes, and you
wish to use the Zoning feature(s) on this STB, make sure to assign the
appropriate TV Zone # and/or Wi-Fi Zone # at this time as described in
Reference section, “Using the STB’s Zoning Features.”
OPTION
SmartShare
Use the STB setup menus to set
the display features to the desired
configuration for the end user.
Note: If you intend to clone the PTC, remember that only one STB
source’s clonable setup menu settings will be cloned. Thus, the setup
menu settings should be applicable to the analog or digital channel or
Aux input to which the Target STB will be set during Teaching.
Note: If desired and if appropriate depending on the cloning method
to be used (see “Cloning Methods” on page 35), you can run Auto
Tuning (see step 4) prior to completing this step.
Note: The next three steps (4 to 6) are applicable for PTC cloning only (i.e., cloning
using a TLL file). If you intend to use a TLX file for cloning purposes, proceed directly
to step 7 to verify the STB setup.
4. (PTC cloning only / Optional) Run Auto Tuning.
Note: If you run Auto Tuning with the intention to clone the resulting
channel lineup and the Target STB(s) is/are to remain in Pass-through
Mode, you MUST use a TLL file for this cloning purpose.
CHANNEL
• Auto Tuning
a) Use the Installer Remote to access the Channel Menu. Then, select
Auto Tuning and follow the on-screen instructions to search for all
available analog and digital channels.
• Manual Tuning
• Channel Edit
• Channel Label
b) Use the Channel Edit option in the Channel Menu to edit the channel
lineup, as necessary. Add/delete channels per your system requirements.
c) Use the Channel Label option in the Channel Menu to select the
appropriate trademark/icon for each channel’s Channel-Time on-screen
display. Icons are available for familiar channels, such as ABC, CBS,
NBC, etc. Identifiable labels (icons) should enable the end user to readily
know what common networks are available.
(Optional) Use Channel Menu options
to run Auto Tuning, edit channels, and
select channel icons.
Note: If Installer Menu item 103 ATSC TUNE MODE is set for Physical
Channel tuning (default and recommended setting), channels with minor
channel numbers higher than 255 will not transfer correctly in step 5. If item
103 is set for Virtual Channel tuning and either the major or minor channel
numbers are higher than 255, the channel(s) will not transfer correctly in step 5.
Note: You can add the channel icons in this step or as described in step 6.
Also in step 6, you can add custom text labels for channels without icons.
(Continued on next page)
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Custom Master STB Setup (Cont.)
(Continued from previous page)
5. (PTC cloning only) Transfer the auto-tuned/edited channel lineup (if
applicable) and setup menu settings to the PTC: 2-5-5 + MENU Mode
Note: This step is essential for successful cloning using a TLL
file. Without this step, the PTC will not contain any channels or
setup menu settings.
Note: The maximum number of channels (analog and digital)
that can be transferred to the PTC is 141. An attempt to transfer
more than 141 channels of any combination will result in a PTC
Channel Map of exactly 141 channels; any extra channels will
not be available in the PTC Channel Map.
a) After the STB channel lineup has been edited and channel label icons
added, tune to the channel (source) for which you wish to transfer the
setup menu settings.
b) Access the Installer Menu, and press 2-5-5 + MENU on the Installer
Remote to initiate the transfer of the Master STB Setup to the PTC. The
STB exits the Installer Menu and then tunes through the channels in the
channel lineup during the transfer. When the transfer is complete, the
STB tunes back to the channel that was tuned before the transfer began.
6. (PTC cloning only / Optional) Add Custom Channel and Aux Input
Labels: 2-5-4 + MENU Mode
2-5-4 + MENU Mode enables you to add/edit channel icons and custom
text labels in the PTC Channel Map once the Master STB Setup has been
transferred as described in the previous step.
Access the Installer Menu, and press 2-5-4 + MENU on the Installer
Remote. Add/edit custom text labels and/or change icons for the
Channel-Time on-screen displays (see 2-5-4 + MENU procedural
information on page 39). Note that broadcast digital channels often
already have a broadcaster generated label. When you are finished,
press MENU to exit 2-5-4 + MENU Mode.
DIGITAL 19-3
MONO STEREO SAP
WXYZ
Custom text label “WXYZ” created
in 2-5-4 + MENU Mode.
7. Verify the STB/display panel setup.
Make sure the STB/display features are set per your requirements. Also,
if cloning an auto-tuned/edited channel lineup, verify that the channel
lineup, channel icons, and custom text labels (as applicable) are correct.
8. (Recommended) Lock the channel lineup.
028 CH. OVERIDE
000
Access the Installer Menu. Set item 028 CH. OVERIDE to 0 and press
OK to lock the channel lineup and restrict access to the STB setup
menus. This step prevents end users from accessing channel settings
(i.e., the Channel Menu will be inaccessible/grayed out). Press OK again
to save your changes and exit the Installer Menu.
After verifying the STB Setup, it is
recommended that you set Installer
Menu item 028 CH. OVERIDE to 0.
The Master STB Setup is now ready to be saved to a USB memory device
(TLX or TLL file) . See “Cloning Procedures” on pages 40 to 44.
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Channel Icons / Custom Text Labels (2-5-4 + MENU Mode)
Changing Channel Icons and/or Adding or Editing
Custom Text Labels in the Channel-Time Display
Changing icons and/or adding or editing custom text labels
can only be done if there are channels that have been
transferred to the STB’s PTC either during Master STB
Setup (see pages 35 to 38) or by cloning (TLL file only).
Note: A blank letter space is available between “Z” and “!”.
If there is no pre-assigned icon for a channel, you can add
a custom text label of up to seven (7) characters to help
identify the channel or network. Also, if desired, a custom
text label can be added to the Channel-Time display in
addition to a pre-assigned icon. You may also add text
labels for the Aux input sources to clearly identify the
devices that are connected to the Aux inputs.
To perform channel editing/labeling:
1. Access the Installer Menu (see “Accessing the Installer
Menu” on page 25 for further information).
2. Press 2-5-4 + MENU on the Installer Remote to access
(Icon)
the Channel Label Editing Menu.
3. Change channel icons and/or add or edit custom text
labels as described in the procedures below. (You can
do this more than once.)
XYZ
XYZ
XYZ
NETWORK
4. To exit the menu when done, press MENU.
(Custom Text Label)
1 2 3 4 5
7
6
Changing a Channel’s Icon on
the Master STB
Adding/Editing Channel Labels
on the Master STB
Adding/Editing Source Labels
on the Master STB
1. Use Channel Up/Down to select
the desired channel.
1. Use Channel Up/Down to select
the desired channel.
1. Press INPUT to select the desired
Aux input source: AV, HDMI, or
HDMI2.
2. Use the Left/Right arrow keys
to select the thin letter “I” on the
Channel-Time display.
2. Press the Left or Right arrow
repeatedly until the numbers 1 to 7
appear on the display. The number
shows the position of the character
that can be changed. Number 1 is
the first character, number 2 the
second character, etc.
2. Press the Left or Right arrow
repeatedly until the numbers 0 to 9
appear on the display. The number
shows the position of the character
that can be changed.
3. Use the Up/Down arrow keys to
select the icon with which you want
to identify the channel. (If you know
the icon number, enter the number,
and press OK.)
3. Use the Up/Down arrow keys to
select the desired character.
3. Use the Up/Down arrow keys to
select the desired character.
4. Proceed to add/edit custom text
labels, or go to the next channel.
4. Press INPUT for the next Aux input,
or use Channel Up/Down to return
to channels.
4. Proceed to the next number
position, or go to the next channel.
Installer Remote Control Key Functions for Master STB Channel Label Editing Menu
• Channel Up/Down: Tunes to the next channel in scan.
• Left/Right Arrows: Select the item to change. If “I” is
shown, the icon can be changed. If a number is shown, it
indicates the position of the character that can be changed.
• Up/Down Arrows: Select the icon or the character to be
displayed. Tip: Arrows can be held down for fast scrolling.
• 0 – 9: Use to enter the index number of the icon, if
known.
• OK: Changes the icon after the icon number has been
entered.
• INPUT: Changes the Aux input label.
• MENU: Exits the editing process.
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Cloning Procedures
Cloning Overview
Cloning refers to the process of capturing a Master STB Setup and transferring it to a Target STB
that is to remain in Pass-through Mode. There are two different procedures for cloning a Master
STB Setup, each with its own advantages and limitations (see also “Cloning Methods” on page 35):
• Using a USB memory device / TLX file
• Using a USB memory device / TLL file
Each cloning method is described in further detail on the pages that follow.
Learning / Teaching a Master STB Setup using a TLX File
This section describes how to Learn and/or Teach a Master STB Setup using a TLX file.
Before You Begin
• Learning and Teaching is only possible between identical model STBs.
• Complete the Custom Master STB Setup procedure (see pages 35 to 38).
• Ensure the USB device has been formatted with FAT format.
• If you would like the Target STB(s) to remain in Pass-through Mode after Teaching, ensure the
Master STB Setup does not have an auto-tuned/edited channel lineup; otherwise, Teaching will
result in the Target STB(s) being configured for FTG Mode.
• If a TV Zone # and/or a Wi-Fi Zone # has/have been set in the Master STB (for location-specific
configuration) before the Learning process is initiated, the Zone designation(s) will be used during
the subsequent Teaching process(es). This means that in order for the “Learned” clone data with
TV Zone and/or Wi-Fi Zone assignments to be applied, any Target STBs will need to be assigned
the same Zone designation(s) BEFORE Teaching is performed. See Reference section, “Using
the STB’s Zoning Features,” for further information. See also bullet below.
• If you intend to use the Zoning feature(s) on this STB, make sure to assign the appropriate
TV Zone # and/or Wi-Fi Zoning # as described in Reference section, “Using the STB’s Zoning
Features,” BEFORE continuing with the Learning procedure below. See also bullet above. For
the Wi-Fi Zoning feature, the Master STB’s wireless network connection settings also should be
configured in the IP Environment Menu before Learning is initiated.
• It is not possible to clone a Master STB’s clock. Either set a Target STB’s clock manually, or use
the Auto Clock setting in the STB setup menus.
Caution: Do not unplug the STB power cord or remove/disconnect the USB memory
device while Learning or Teaching, as doing so may cause the STB to malfunction or
harm the USB device, respectively.
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Cloning Procedures (Cont.)
Learn Setup from Master STB
1. Ensure the Master STB is set up completely and in Pass-through Mode
(i.e., the STB setup menus should be displayed on the screen when you
press MENU on the Installer Remote).
USB Download Menu
Upgrade STB Software
Upgrade PTC Software
Diagnostics
2. Insert the USB memory device into either of the USB ports on the Master
STB.
3. Press MENU on the Installer Remote to display the STB setup menus.
Use the arrow navigation keys to select/highlight the Option menu icon,
and then press the number “7” key a total of seven times to display the
USB Download Menu.
Teach To STB (TLL)
Teach To STB (TLX)
Learn From STB (TLL)
Learn From STB (TLX)
4. To gain access to the “Learn From STB” options in the USB Download
Menu, key in the following number sequence on the Installer Remote:
9-8-7-6.
Previous
OK
Note: The Diagnostics option in
this menu is for service use only.
5. Use the Up/Down arrow keys to select Learn From STB (TLX), and then
press OK.
Learn From STB (TLX)
6. In the Learn From STB (TLX) window, to differentiate this TLX file from
others, you can use the Up/Down arrow keys to change the last five digits
of the filename. Press OK when you are ready to initiate Learning.
Select the file name and press OK to start
V
STB-2000-UA00003.TLX
V
Learning status will be shown on a progress bar in a new window. Do NOT
remove the USB device until Learning is complete. When the Learning
process is complete, the USB Download menu will reappear on the screen.
Previous
OK
Learn From STB
UPDATING...
7. When Learning is done, press on the Installer Remote to exit the USB
Download Menu, and remove the USB memory device from the Master
STB.
25%
Do not unplug!
Teach Master STB Setup to Target STB
1. Turn ON the Target STB/display panel.
2. The next step depends on whether the EZ-Manager Wizard appears on
the screen when you turn ON the STB/display:
• If the wizard is displayed, the STB is in the required factory default state.
To continue with this procedure (see also note below), exit the wizard,
and then continue with step 3.
• If the wizard is not displayed, restore the STB to a factory default
condition before continuing with this procedure. See Reference section,
“Restoring Factory Defaults on the STB(s),” as necessary, for further
information.
Note: If desired, you can complete the Teaching process via the EZ-
Manager Wizard (see “USB Configuration” on page 22) or using the LG
Smart Install utility (see “LG Smart Install Utility” on pages 23 to 24).
(Continued on next page)
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Cloning Procedures (Cont.)
(Continued from previous page)
3. If the Master STB Setup contains a TV Zone # and/or a Wi-Fi Zone #
assignment, make sure to assign the same Zone designation(s) in the
Target STB at this time. See Reference section, “Using the STB’s Zoning
Features,” for further information.
USB Download Menu
Upgrade STB Software
Upgrade PTC Software
Diagnostics
Note: In order for the proper location-specific TV Zone and/or
Wi-Fi Zone profile data to be applied, the Zone designation(s)
must be assigned in the Target STB(s) BEFORE Teaching is
performed.
Teach To STB (TLL)
Teach To STB (TLX)
Previous
OK
4. Insert the USB memory device with the TLX file into either of the USB
ports on the Target STB.
Note: The Diagnostics option in
this menu is for service use only.
5. Press MENU on the Installer Remote to display the STB setup menus.
Use the arrow navigation keys to select/highlight the Option menu icon,
and then press the number “7” key a total of seven times to display the
USB Download Menu.
Teach To STB (TLX)
STB-2000-UA00003.TLX
6. With the USB Download Menu on display, use the Up/Down arrow keys to
select Teach To STB (TLX), and then press OK.
Previous
OK
7. In the Teach To STB (TLX) window, use the Up/Down arrow keys to select
the Master STB Setup you want to install.
Teach To STB
UPDATING...
Note: Filenames for TLX files Learned from an STB are comprised of the
STB model and a five-digit number, for example, STB-2000-UA00003.TLX.
50%
8. Press OK when you are ready to initiate the Teaching process.
Do not unplug!
Teaching status will be shown on a progress bar in a new window. Do NOT
remove the USB device until Teaching is complete. When the Teaching
process is complete, a “Teaching Completed” window will briefly appear on
the screen and the USB Download Menu will be exited.
9. Remove the USB memory device, and verify that the Master STB Setup is
now resident on the Target STB.
After the Teaching process is complete, the STB tunes according to the
setting of Installer Menu item 004 STRT CHANNEL (Start Channel). If a Start
Channel is specified, the STB will tune to that channel; otherwise, the STB
will return to the last channel tuned.
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Cloning Procedures (Cont.)
Learning / Teaching a Master STB Setup using a TLL File
This section describes how to Learn and/or Teach a Master STB Setup using
a TLL file.
Before You Begin
• Learning and Teaching is only possible between identical model STBs.
• Complete the Custom Master STB Setup procedure (see pages 35 to 38).
• Ensure the USB device has been formatted with FAT format.
• You may edit the filename as part of the Learning procedure; however, a file
with edited contents will not be recognized.
• It is not possible to clone a Master STB’s clock. Either set a Target STB’s
clock manually, or use the Auto Clock setting in the STB setup menus.
Caution: Do not unplug the STB power cord or remove/disconnect
the USB memory device while Learning or Teaching, as doing
so may cause the STB to malfunction or harm the USB device,
respectively.
USB Download Menu
Learn Setup from Master STB
Upgrade STB Software
Upgrade PTC Software
Diagnostics
1. Ensure the Master STB is set up completely and in Pass-through Mode
(i.e., the STB setup menus should be displayed on the screen when you
press MENU on the Installer Remote).
Teach To STB (TLL)
Teach To STB (TLX)
Learn From STB (TLL)
Learn From STB (TLX)
2. Insert the USB memory device into either of the USB ports on the Master
STB.
3. Press MENU on the Installer Remote to display the STB setup menus.
Use the arrow navigation keys to select/highlight the Option menu icon,
and then press the number “7” key a total of seven times to display the
USB Download Menu.
Previous
OK
Note: The Diagnostics option in
this menu is for service use only.
4. To gain access to the “Learn From STB” options in the USB Download
Menu, key in the following number sequence on the Installer Remote:
9-8-7-6.
Learn From STB (TLL)
5. Use the Up/Down arrow keys to select Learn From STB (TLL), and then
Select the file name and press OK to start
V
press OK.
STB-2000-UA00001.TLL
V
6. In the Learn From STB (TLL) window, to differentiate this TLL file from
others, you can use the Up/Down arrow keys to change the last five digits
of the filename. Press OK when you are ready to initiate Learning.
Previous
OK
Learn From STB
!
Learning status will be shown on a progress bar in a new window. Do NOT
remove the USB device until Learning is complete. When the Learning
process is complete, the USB Download Menu will reappear on the screen.
UPDATING...
25%
Do not remove the USB from the port!
Do not unplug!
7. When Learning is done, press on the Installer Remote to exit the USB
Download Menu, and remove the USB memory device from the Master
STB.
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Cloning Procedures (Cont.)
Teach Master STB Setup to Target STB
1. Turn ON the Target STB/display panel.
2. The next step depends on whether the EZ-Manager Wizard appears on
the screen when you turn ON the STB/display:
• If the wizard is displayed, the STB is in the required factory default state.
To continue with this procedure (see also note below), exit the wizard,
and then continue with step 3.
• If the wizard is not displayed, restore the STB to a factory default
condition before continuing with this procedure. See Reference section,
“Restoring Factory Defaults on the STB(s),” as necessary, for further
information.
Note: If desired, you can complete the Teaching process via the EZ-
Manager Wizard (see “USB Configuration” on page 22).
3. Tune/set the STB to an analog or digital channel or Aux input (ideally the
same source tuned for 2-5-5 + MENU Mode during the Master STB Setup
procedure).
USB Download Menu
4. Insert the USB memory device with the TLL file into either of the USB ports
on the Target STB.
Upgrade STB Software
Upgrade PTC Software
Diagnostics
5. Press MENU on the Installer Remote to display the STB setup menus.
Use the arrow navigation keys to select/highlight the Option menu icon,
and then press the number “7” key a total of seven times to display the
USB Download Menu.
Teach To STB (TLL)
Teach To STB (TLX)
6. With the USB Download Menu on display, use the Up/Down arrow keys to
Previous
OK
select Teach To STB (TLL), and then press OK.
Note: The Diagnostics option in
this menu is for service use only.
7. In the Teach To STB (TLL) window, use the Up/Down arrow keys to select
the Master STB Setup you want to install.
Teach To STB (TLL)
Note: Filenames for TLL files Learned from an STB are comprised of the
STB model and a five-digit number, for example, STB-2000-UA00001.TLL.
STB-2000-UA00001.TLL
8. Press OK when you are ready to initiate the Teaching process.
Teaching status will be shown on a progress bar in a new window. Do NOT
remove the USB device until Teaching is complete. When the Teaching
process is complete, the USB Download menu will reappear on the screen.
Previous
OK
Teach To STB
!
9. When Teaching is done, press on the Installer Remote to exit the USB
Download Menu, remove the USB memory device from the STB, and turn
OFF the STB/display.
UPDATING...
50%
Do not remove the USB from the port!
Do not unplug!
10. After a few seconds, turn ON the STB/display, and verify that the Master
STB Setup is now resident on the Target STB.
When you turn it back ON, the STB will tune according to the setting of
Installer Menu item 004 STRT CHANNEL (Start Channel). If a Start Channel
is specified, the STB will tune to that channel; otherwise, the STB will return
to the last channel tuned.
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FTG Mode of Operation
This section describes how to create an FTG Configuration (.tlx) file using the FTG File Manager. It also
describes how to locally configure an STB for FTG Mode operation. See also the FTG Mode overview on
pages 10 to 11 for further information on FTG Mode.
Creating an FTG Configuration File
This procedure below describes how to use the FTG File Manager utilities to create an FTG Configuration
(.tlx) file that can be saved to a USB memory device. In order to enable decryption of Pro:Idiom encrypted
channels, it is recommended that you create or view/edit an FTG Configuration file using the FTG File
Note: There is also an option to save (Learn) FTG Configuration from an STB, which may be desirable or
required if you want to save customized STB setup menu settings to the FTG Configuration file and/or if you
do not know the RF channels at the site. See “Learning FTG Configuration from an STB” on pages 49 to 50
for further information.
This procedure provides an overview of the steps required to create the FTG Configuration (.tlx) file.
Refer to the Free-To-Guest (FTG) File Manager User Guide for further information. See also FTG File
Manager sample screens on pages 52 to 55.
1. Install (if necessary) and launch the FTG File Manager (v1.1.8 or higher) on the PC that will be used
to create the FTG Configuration (.tlx) file.
2. You have a number of options:
• To view and/or base a new FTG Configuration file on an existing FTG Configuration (.tlx) file, click
the Open button in the TLX File command section of the FTG File Manager main screen, and select/
double-click on the desired “.tlx” file.
A list of the file’s contents will be displayed in the TLX File Contents window. Either double-click on an
individual item to copy it or click the Copy All button directly above the TLX File Contents window to
automatically copy all the contents of the opened file to the FTG Configuration List and, if applicable,
TV Setup Menu List. Note, though, that while setup menu settings can be included in the new FTG
Configuration file, the setup menu settings are not available for editing.
Edit the configuration of the items in the FTG Configuration List as well as the FTG Configuration
List itself and/or the TV Setup Menu List, as necessary, to create a new file. Then, proceed to step 3
when you are ready to continue.
• To open an existing FTG Configuration (.rml) file created in the FTG Device Configuration Application
to use its FTG Channel Map and/or FTG Installer Menu settings, click File and then Open from the
FTG File Manager menu bar, and select/double-click on the desired “.rml” file.
Edit channels and/or settings as necessary. Then, proceed to step 3 when you are ready to continue.
• Create a new FTG Channel Map using the FTG Channel Map Editor in the FTG Channel Map
Configuration Utility. Up to 600 logical channels (combined total of both RF and IP mapped channels)
can be defined in the FTG Channel Map.
When you are ready to continue, click Configure and then FTG File Manager from the FTG File
Manager menu bar to return to the FTG File Manager main screen, and then proceed to step 3.
Note: To remove an individual item from the FTG Configuration List or the TV Setup Menu List, click on/
highlight the item to be removed, and then click the Remove Item button directly above the applicable
“List” window. To clear both the current FTG Configuration List and TV Setup Menu List contents, click
the Clear button in the List command section of the FTG File Manager main screen.
(Continued on next page)
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FTG Mode of Operation (Cont.)
(Continued from previous page)
Note: To clear the current TLX File Contents, click the New button in the TLX File command section of
the FTG File Manager main screen (above the TLX File Contents window).
3. To add an FTG Channel Map to the FTG Configuration List, click
under FTG Channel Map. This
will copy the current mapped RF and IP channels to the FTG Configuration List.
Note: If you make any change(s) in the FTG Channel Map Configuration Utility to the current data to
be included in the FTG Configuration List, you will need to recopy the FTG Channel Map to the FTG
Configuration List.
4. (Optional) Load default FTG Installer Menu settings for the STB:
• Click the down arrow at the right of the Chassis field in the Installer Menu Templates section of the
FTG File Manager main screen, and select STB-2000 from the drop-down list of available models.
• Click the Load button.
• Use the FTG Installer Menu Configuration Utility to modify settings, if necessary, including Media
Share settings, Wi-Fi Zoning settings, etc. Then, return to the FTG File Manager main screen.
5. If you wish to change the Zone assignment for the current FTG Installer Menu settings, click on the
down arrow at the right of the Zone field (below the FTG Installer Menu Settings field), and select the
appropriate Zone (0–8).
Note: See Reference section, “Using the STB’s Zoning Features,” for further information on the TV
Zoning feature and setting the TV Zone # in the STB(s).
6. To add FTG Installer Menu settings to the FTG Configuration List, click
under FTG Installer Menu
Settings. This will copy the selected model settings to the FTG Configuration List.
Note: If you make any change(s) in the FTG Installer Menu Configuration Utility to the current data to
be included in the FTG Configuration List, you will need to recopy the FTG Installer Menu settings to
the FTG Configuration List.
Note: At the top of both the FTG Configuration List and TV Setup Menu List windows, an Edit Zone
field enables you to change the Zone assignment for each STB Installer Menu and/or TV Setup Menu
profile, if desired. Select/highlight the desired profile, and then click on the down arrow at the right of
the applicable Edit Zone field to select the appropriate Zone.
7. Click the Save button in the List command section of the FTG File Manager main screen to save the
FTG Configuration List and, if present, TV Setup Menu List contents to an FTG Configuration (.tlx) file
on the PC’s hard drive for later use.
In the Save As pop-up window, name the file, and click Save. The default folder path is C:\Program
Files\Zenith\FTG\TLX. Note that the FTG Configuration file will have a “.tlx” file extension.
Note: To remove an individual item from the FTG Configuration List or the TV Setup Menu List before
saving the new file, click on/highlight the item to be removed, and then click the Remove Item button
directly above the applicable window. To clear both the current FTG Configuration List and TV Setup Menu
List contents, click the Clear button in the List command section of the FTG File Manager main screen.
8. Transfer the FTG Configuration (.tlx) file to a USB memory device, and proceed to “Teaching FTG
Configuration to an STB” on the following page to transfer the FTG Configuration file to an STB-2000.
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FTG Mode of Operation (Cont.)
Teaching FTG Configuration to an STB
This section describes how to transfer (Teach) an FTG Configuration file from a USB memory
device to an STB using the USB Download Menu “Teach To STB (TLX)” option. The FTG
Configuration file may be created either in the FTG File Manager or from a Master STB Setup that
was saved (Learned) from a Master STB. Refer to “Creating an FTG Configuration File” on pages
45 to 46 for information on creating an FTG Configuration file using the FTG File Manager.
Before You Begin
• Ensure the USB device has been formatted with FAT format.
• If the EZ-Manager Wizard appears on the screen when you turn ON the Target STB/display, you
can use the wizard’s “USB Configuration” option to access the USB Download Menu and complete
the Teaching process (see “TV Configuration Options” and/or “USB Configuration” on pages 17 and
22, respectively, as necessary).
• You may also use the LG Smart Install utility to complete the Teaching process. See “LG Smart
Install Utility” on pages 23 to 24 for further information.
• If the Target STB is currently in Pass-through Mode and you intend to use the STB’s Zoning
feature(s)—i.e., the FTG Configuration file you are Teaching contains an FTG Channel Map
and/or FTG profile(s) with TV Zone and/or Wi-Fi Zone assignments—make sure to assign the
appropriate TV Zone # and/or Wi-Fi Zone # in the STB when directed to do so in the procedure
below. See Reference section, “Using the STB’s Zoning Features,” for further information.
• If the FTG Configuration file contains an FTG Channel Map that was created in the FTG File
Manager, each logical channel number in the FTG Channel Map has been assigned a physical
RF channel or an Aux input (the latter designated by 130-0 through 137-0—see also Reference
section, “STB Aux Input Configuration”). If the FTG Configuration file contains an FTG Channel
Map that was Learned from an STB, the physical RF channels in the FTG Channel Map have
been assigned logical channel numbers (see “Learning FTG Configuration from an STB” on
pages 49 to 50).
• If the FTG Configuration file was created in the FTG File Manager, it may contain multiple zoned
FTG Installer Menu profiles for different STB/TV models. Make sure it includes the appropriate
Installer Menu profile(s) for the Target STB(s) before Teaching.
Caution: Do not unplug the STB power cord or remove/disconnect the USB memory
device while Teaching, as doing so may cause the STB to malfunction or harm the USB
device, respectively.
Teach FTG Configuration to Target STB
1. Turn ON the Target STB/display panel.
2. The next step depends on whether the EZ-Manager Wizard appears on the screen when you
turn ON the STB/display:
• If the wizard is displayed, you can complete the Teaching process via the wizard, as indicated
above. However, to continue with this procedure and access the “Teach to STB (TLX)” option
from the STB menus, exit the wizard. Then, continue with step 3.
• If the wizard is not displayed, go directly to step 3.
(Continued on next page)
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FTG Mode of Operation (Cont.)
(Continued from previous page)
3. If applicable (see also “Before You Begin” on previous page), make sure to
assign the appropriate Zone designation(s) in the Target STB at this time.
USB Download Menu
Note: In order for the proper location-specific TV Zone and/or
Wi-Fi Zone profile data to be applied, the Zone designation(s)
must be assigned in the Target STB(s) BEFORE Teaching is
performed.
Upgrade STB Software
Upgrade PTC Software
Diagnostics
4. Insert the USB memory device that contains the FTG Configuration file into
Teach To STB (TLL)
Teach To STB (TLX)
either of the STB’s USB ports.
5. Press MENU on the Installer Remote to display the STB setup menus
(STB is in Pass-through Mode) or the Function Menu (STB is already in FTG
Mode).
Previous
OK
Note: The Diagnostics option in
this menu is for service use only.
6. Use the arrow navigation keys to select/highlight either the Option menu
icon from the STB setup menus or the Lock menu icon from the Function
Menu. Then, press the number “7” key a total of seven times to display the
USB Download Menu.
Teach To STB (TLX)
STB-2000-UA00005.TLX
7. With the USB Download Menu on display, use the Up/Down arrow keys to
select Teach To STB (TLX), and then press OK.
Previous
OK
8. In the Teach To STB (TLX) window, use the Up/Down arrow keys to select
the FTG Configuration file you want to install,
Teach To STB
UPDATING...
Note: Filenames for TLX files Learned from an STB are comprised of the
STB model and a five-digit number, for example, STB-2000-UA00005.TLX.
50%
9. Press OK when you are ready to initiate the Teaching process.
Do not unplug!
Teaching status will be shown on a progress bar in a new window. Do NOT
remove the USB device until Teaching is complete. When the Teaching
process is complete, a “Teaching Completed” window will briefly appear on
the screen and then the STB will tune according to the the Start Channel
setting in the Installer Menu (see below).
10. Remove the USB memory device from the Target STB, and verify that the
FTG Configuration is resident on the STB.
Note: If it was previously in Pass-through Mode, the Target STB CPU is now in
FTG Mode.
After the Teaching process is complete, the STB tunes according to the Start
Channel setting in the Installer Menu. If a Start Channel is specified, the STB
will tune to that channel, though a channel banner will only be displayed if the
Start Channel is included in the FTG Channel Map; otherwise, the STB will
tune to the first channel in the FTG Channel Map.
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FTG Mode of Operation (Cont.)
Learning FTG Configuration from an STB
To ensure that decryption of Pro:Idiom encrypted channels is enabled, it is
recommended that you create an FTG Configuration file using the FTG File
Manager as described on pages 45 to 46. However, if necessary, there is an
option to save (Learn) an FTG Configuration file from an STB to a USB
memory device.
The option to save (Learn) an FTG Configuration file from an STB may be
desirable or required in either or both of the following situations:
• If you want to save customized STB setup menu settings to the FTG
Configuration file, in addition to the FTG Channel Map and FTG Installer
Menu settings.
• If you do not know the RF channels at the site, and you would like to use
the STB to search for the available RF channels.
Before You Begin
• Ensure the USB device has been formatted with FAT format.
USB Download Menu
• If the STB is NOT already in FTG Mode, you may need to perform some
manual configuration on the STB before you start this procedure (see
“Optional Manual Configuration / STB Setup” on next page).
Upgrade STB Software
Upgrade PTC Software
Diagnostics
• If you intend to use the STB’s Zoning feature(s), make sure to assign the
appropriate TV Zone # and/or Wi-Fi Zone # as described in Reference
section, “Using the STB’s Zoning Features,” BEFORE continuing with
the procedure below. Also, for Wi-Fi Zoning in particular, the STB’s wireless
network connection settings should be configured in the IP Environment
Menu before Learning is initiated.
Teach To STB (TLL)
Teach To STB (TLX)
Learn From STB (TLL)
Learn From STB (TLX)
Previous
OK
Caution: Do not unplug the STB power cord or remove/disconnect
the USB memory device while Learning, as doing so may cause the
STB to malfunction or harm the USB device, respectively.
Note: The Diagnostics option in
this menu is for service use only.
Learn From STB (TLX)
Learn FTG Configuration from Master STB
1. Turn ON the Master STB/display panel, and then insert a USB memory
device into either of the USB ports on the STB.
Select the file name and press OK to start
V
STB-2000-UA00005.TLX
V
2. Press MENU on the Installer Remote to display the STB setup menus
(STB is in Pass-through Mode) or the Function Menu (STB is already in
FTG Mode).
Previous
OK
Learn From STB
UPDATING...
3. Use the arrow navigation keys to select/highlight either the Option menu
icon from the STB setup menus or the Lock menu icon from the Function
Menu. Then, press the number “7” key a total of seven times to display the
USB Download Menu.
25%
Do not unplug!
4. To gain access to the “Learn From STB” options in the USB Download
Menu, key in the following number sequence on the Installer Remote:
9-8-7-6.
(Continued on next page)
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FTG Mode of Operation (Cont.)
(Continued from previous page)
5. Use the Up/Down arrow keys to select Learn From STB (TLX), and then press OK.
6. In the Learn From STB (TLX) window, to differentiate this TLX file from others, you can use
the Up/Down arrow keys to change the last five digits of the filename. Press OK when you are
ready to initiate Learning.
Learning status will be shown on a progress bar in a new window. Do NOT remove the USB
device until Learning is complete. When the Learning process is complete, the USB Download
Menu will reappear on the screen.
7. When Learning is done, press on the Installer Remote to exit the USB Download Menu, and
remove the USB memory device.
Note: If the Master STB has a channel lineup, during Learning, logical channel
numbers are automatically assigned in ascending order, starting with 0 (zero), to the
physical RF channels of the STB channel lineup. See also note below.
Note: It is highly recommended that you open this FTG Configuration file in the FTG
File Manager—BEFORE Teaching the file to any Target STBs—to verify FTG Channel
Map and FTG Installer Menu settings and enable decryption by marking Pro:Idiom
encrypted channels. This will also enable you to confirm channels and add channel
attributes, labels, etc.
Optional Manual Configuration / STB Setup
The manual configuration procedures below should only be performed if you want to save
customized STB setup menu settings to the FTG Configuration file and/or if you do not know the
RF channels at the site and need to “Learn” FTG Configuration from an STB as described above.
Note: These configuration procedures parallel the initial steps required for creating a Master STB
Setup. See also screen examples on pages 36 to 37.
Set Installer Menu Items
These steps provide specific instruction only on the Installer Menu items that should be set on an
STB-2000. Refer to pages 25 to 34 for detailed information on all Installer Menu items.
1. Turn ON the STB/display panel.
2. The next step depends on whether the EZ-Manager Wizard appears on the screen when you
turn ON the STB/display:
• If the wizard is displayed, the STB is in the required factory default state. Exit the wizard, and
then continue with step 3.
• If the wizard is not displayed, restore the STB to a factory default condition before continuing
with this procedure. See Reference section, “Restoring Factory Defaults on the STB(s),” as
necessary, for further information.
3. Use the Installer Remote to access the PTC Installer Menu (see “Accessing the Installer Menu”
on page 25 for further information).
(Continued on next page)
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FTG Mode of Operation (Cont.)
(Continued from previous page)
4. Set Installer Menu item 003 BAND/AFC, as appropriate.
• Broadcast: Set to 0.
• HRC: Set to 2.
• CATV: Set to 1 (default).
• IRC: Set to 3.
5. Set any other Installer Menu items that affect your TV programming network to the required
configuration. For example, enable/disable Aux inputs, set a Start Channel, etc.
You may also configure any required settings in the IP Environment Menu (accessible from the
Installer Menu), for example wireless network connection settings, Pro:Centric IP settings, etc.
See “IP Environment Setup” on pages 56 to 63 for further information. However, note that you
cannot return directly to the Installer Menu from the IP Environment Menu; thus, you may wish to
set all Installer Menu items as needed before you access the IP Environment Menu. Otherwise,
you will need to reaccess the Installer Menu to set additional items.
6. After you have adjusted all Installer Menu item settings as required, press OK once on the
Installer Remote to save your changes; then, press OK again to exit the menu.
Set Up STB Features
On-screen setup menus control the features of the STB/display. Press MENU on the Installer
Remote to access the STB setup menus, and set Channel, Picture, Audio, Time, etc. options to
the desired configurations. In particular, if you intend to use the STB’s Zoning feature(s), make
sure to assign the appropriate TV Zone # and/or Wi-Fi Zone # as described in Reference section,
“Using the STB’s Zoning Features.”
Run Auto Tuning (Channel Search)
Note: Decryption of Pro:Idiom encrypted channels will not be enabled unless you use the FTG
File Manager to set the channel attributes.
1. Use the Installer Remote to access the Channel Menu. Then, select Auto Tuning and follow
the on-screen instructions to search for all available analog and digital channels.
2. Use the Channel Edit option in the Channel Menu to edit the channel lineup, as necessary.
Add/delete channels per your system requirements.
Once you have completed these procedures, return to “Learning FTG Configuration from an STB”
on the previous page to complete the Learn sequence.
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FTG File Manager Utilities Overview
FTG File Manager Main Screen
The FTG File Manager main screen enables you to compile, modify, and save FTG Configuration (.tlx)
files. It also allows you to change the Zone assignment for each Installer Menu profile, if desired (see
Reference section, “Using the STB’s Zoning Features,” for further information).
FTG CONFIGURATION LIST
Data to be saved in FTG
Configuration (.tlx) file.
CLEAR/SAVE
FTG Configuration
and TV Setup Menu
List options.
NEW/OPEN
TLX File options.
Filename of opened FTG
Configuration (.rml) file
created using FTG Device
Configuration Application.
Copy FTG Channel Map
to and from FTG
Configuration List.
Copy FTG Installer Menu
settings to and from FTG
Configuration List. Assign
Zone as applicable.
Load default FTG Installer
Menu for STB-2000.
TLX FILE CONTENTS
TV SETUP MENU LIST
Data contained in opened
FTG Configuration (.tlx) file.
STB Setup Menu data to be
saved in FTG Configuration file.
Note: The data referenced in the FTG Configuration List is only a snap-
shot of the current FTG Channel Map and FTG Installer Menu settings
when copied to the list. If you make any change(s) to the current data
to be included in the FTG Configuration List, you will need to recopy
Channel Map and Installer Menu settings to the FTG Configuration List.
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FTG File Manager Utilities Overview (Cont.)
FTG Channel Map Configuration Utility
The FTG Channel Map Configuration Utility enables you to create, view, edit, and print a Logical
Channel Map.
PRINT MAP
EDIT/ADD MAP
Click to display a printable
FTG Channel Map Report. The
report can also be exported as
an HTML or Text file.
Click to open the FTG
Channel Map Editor to create
or edit an FTG Channel Map
(see next page).
Filename of opened FTG
Configuration (.rml) file created
using FTG Device Configuration
Application.
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FTG File Manager Utilities Overview (Cont.)
FTG Channel Map Editor
The FTG Channel Map Editor shows a single Logical Channel’s data and the FTG Channel Map.
LOGICAL CHANNEL MAPPING
CUSTOM CHANNEL LABELS/ICONS
Enter custom labels and select icons
by name on menu or by number.
SET CHANNEL ATTRIBUTES
Check/select Encrypted, OSD,
or Blank Video.
Select a Logical Channel number. Then,
assign the RF, Major, and Minor channel
numbers to complete the mapping.
ZONE RESTRICTION
Set Zone restriction(s)
per channel. See
Reference section,
“Using the STB’s
Zoning Features,” for
further information.
ADD
EXIT
After defining a new
Logical Channel, click to
add channel to the FTG
Channel Map.
Click to exit editor and
return to FTG Channel
Map Configuration Utility.
UPDATE
DELETE
After editing an existing
Click to remove highlighted
Logical Channel’s data,
click to commit the changes
in the FTG Channel Map.
channel from FTG Channel
Map.
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FTG File Manager Utilities Overview (Cont.)
FTG Installer Menu Configuration Utility
CONFIGURATION SETTINGS
Select tabs for categories of Installer
Menu items to set up STB.
Filename of opened FTG Configuration
(.rml) file created using FTG Device
Configuration Application.
Notes:
• The STB I/O tab enables you to set up selected display panel video parameters; the
Pro:Centric tab enables you to set up Pro:Centric-specific parameters; and the LAN tab
enables you to set up a variety of LAN features, including the Wi-Fi Zoning feature. Refer
to the Free-To-Guest (FTG) File Manager User Guide for further information. Also, see
Reference section, “Using the STB’s Zoning Features,” for additional information on Wi-Fi
Zoning.
• Hospital parameters are not applicable for the STB-2000.
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IP Environment Setup
The IP Environment Menu enables you to set up the network features of the STB. With the exception
of Network Connection settings, the IP Environment settings are editable (with the Installer Remote)
only if the STB is in Pass-through Mode and read-only when the STB is not in Pass-through Mode.
Also, if you intend to create a Master STB Setup for cloning purposes (using a TLX file—see Master
STB Setup procedure on pages 35 to 38), all IP Environment settings, with the exception of Wired
Network Connection settings and the STB name (editable in the Media Share Menu), may be cloned.
Accessing the IP Environment Menu
1. Use the Installer Remote to access the Installer Menu (see
IP Environment
Move
OK
“Accessing the Installer Menu” on page 25 for further information).
2. Navigate to Installer Menu item 119 DATA CHANNEL, and press
• Network Connection
2-5-3 + MENU to launch the IP Environment Menu (see example
at right).
• Network Status
• IP Stream Control
Use the Up/Down arrow keys on the Installer Remote to select the
desired menu option and then press OK. Refer to the following
• Pro:Centric
sections for information on each of the IP Environment setup options.
• Wake On LAN
• Media Share
When you have completed your IP Environment configuration
as required, press EXIT or on the Installer Remote to exit the IP
Environment Menu.
• Pre-loaded Apps
Configuring the Network Connection
Note: When you enter the IP Environment
This option launches a Network Connection wizard that guides you
through the process of setting up the STB’s wired and/or wireless
network connection. Use the arrow keys on the Installer Remote to
navigate between options.
Menu, the Installer Menu is exited. If you are
also in the process of updating Installer Menu
items, you may wish to set all items as needed
before you access the IP Environment Menu.
Otherwise, you will need to reaccess the
Installer Menu to set additional items.
Note: If desired, you can configure both wired and wireless
connections. However, note that a wired connection is always
prioritized over a wireless connection. That is, when the STB is
turned OFF and then back ON, if a LAN cable is detected between
the STB and the network, the STB will default to the wired
connection. If the LAN cable is removed, the STB will then attempt
to establish the wireless connection. Whenever the LAN cable is
reconnected, the STB will re-establish the wired connection.
1. If you will use a wired network connection, connect the
appropriate cable between the STB and the network.
Network Connection
Select the type of network.
2. With the IP Environment Menu on display, use the arrow
keys on the Installer Remote to select Network Connection.
Then, press OK.
Wired
Wireless
3. In the first Network Connection wizard window, use the arrow
keys to select the type of network—Wired or Wireless—to
configure. Then, press OK.
Connect wired network with LAN cable.
IP/DNS can be set separately.
4. Refer to the appropriate subsection below to complete the
network connection configuration.
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IP Environment Setup (Cont.)
Wired Network Connection
1. The next Network Connection window will enable you to specify
the IP and DNS configuration for this STB. Auto (DHCP) tabs
will be selected by default. If a DHCP server is configured and
a static configuration is not required, you can simply select OK
(on the screen) and then press OK on the Installer Remote. The
DHCP server will assign an IP address and DNS server to the
STB once the STB successfully connects to the network.
Network Connection
Configure IP and DNS modes.
Auto (DHCP) or Static
Auto (DHCP)
IP Address
Static
IP Mode
0
0
0
0
0
0
0
0
0
0
0
0
Subnet Mask
Gateway
DNS Mode
Auto (DHCP)
DNS Server
Static
0
0
0
0
Otherwise, use the arrow keys to select the Static tab(s), and
specify the static configuration data for both the IP and DNS
modes. When all fields are completed, select OK (on the screen)
and press OK on the Installer Remote.
OK
Note: You can specify a static DNS server with an auto-
configured IP address but not vice versa.
Network Connection
The STB will attempt to connect to the network and you will see
a progress screen that indicates status as each network element
is confirmed (see example at right). If the network is connected
successfully, a “Wired network is connected” message will be
displayed at the top of the screen and the network configuration
data will be displayed in the lower half of the screen.
Wired network is connected.
TV
Gateway
DNS
Internet
MAC Address : AA:BB:CC:DD:EE:23 Gateway
IP Address : 10.2.3.4 DNS Server
Subnet Mask : 255.255.255.0
: 10.10.10.10
: 10.5.6.7
2. Select Complete (if not already selected), and then press OK
on the Installer Remote to exit the Network Connection wizard
and return to the IP Environment Menu.
Complete
Note: If the network connection is not successful, the progress
screen will identify the network element in which the connection
failed. Check your cabling and/or, if necessary, press on the
Installer Remote to return to the Configure IP and DNS Modes
screen to verify the configuration data.
Wireless Network Connection
Note: If you intend to use the Wi-Fi Zoning feature with cloning
configuration, you must configure the wireless network connection
as part of the Master STB Setup.
1. In the next Network Connection window, use the arrow keys on
the Installer Remote to select the type of wireless connection to
configure and press OK.
Network Connection
Select the type of wireless network connection.
• AP List: Select from a list of available access points.
AP List
• Enter the SSID: Direct enter the SSID of an access point
whose SSID has not been enabled for broadcast (i.e., the
access point does not appear in the AP List).
AAA
BBB
CCC
Enter the SSID
DDD
EEE
WPS-PBC
WPS-PIN
Choose from APs to connect to the network.
• WPS-PBC: Connect to a network via an access point that
is enabled for PBC.
Ad-hoc
• WPS-PIN: Complete network/PIN verification via the access
point web interface.
(Continued on next page)
• Ad-hoc: Connect to a network via a Wi-Fi device, such as
a PC, mobile phone, etc.
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IP Environment Setup (Cont.)
(Continued from previous page)
Note: Make sure you have the network security password/PIN available if you are
attempting to connect to a secured network.
Note: (AP List and Enter the SSID options only) As with a wired connection, a second
Network Connection window will enable you to specify the IP and DNS configuration for
this network connection. Auto (DHCP) tabs will be selected by default. If a DHCP server
is configured and a static configuration is not required, you can simply select OK (on the
screen) and then press OK on the Installer Remote. The DHCP server will assign an IP
address and DNS server to the STB for this network connection once the STB
successfully connects to the network. Otherwise, use the arrow keys to select the Static
tab(s), and specify the static configuration data for both the IP and DNS modes. When all
fields are completed, select OK (on the screen) and press OK on the Installer Remote.
2. Follow the on-screen instructions to complete the appropriate
network configuration. Use the Installer Remote navigate fields
and make entries, etc.
Network Connection
Once you have specified configuration details as necessary,
the STB will attempt to connect to the network and you will
Wireless network is connected.
see a progress screen that indicates status as each network
element is confirmed (see example at right). If the network is
connected successfully, a “Wireless network is connected”
message will be displayed at the top of the screen and the
network configuration data will be displayed in the lower half
of the screen.
TV
Gateway
Wireless : NetworkName
MAC Address : AA:BB:CC:DD:EE:23 Gateway
IP Address : 10.2.3.4 DNS Server
Subnet Mask : 255.255.255.0
DNS
Internet
: 10.10.10.10
: 10.5.6.7
Complete
3. Select Complete (if not already selected), and then press OK
on the Installer Remote to exit the Network Connection wizard
and return to the IP Environment Menu.
Note: If the network connection is not successful, the progress
screen will identify the network element in which the connection
failed. Check your cabling and/or, if necessary, press on the
Installer Remote to return to previous screens to verify the
configuration data.
Network Status
This option enables you to check the status of the network connection.
Note: If both wired and wireless network connections were configured in a previous
session in the IP Environment Menu, and a LAN cable is connected/detected between
the STB and the network, the Network Status operation first will attempt to connect to the
network via the wired connection. If a wired connection is not detected, the Network
Status then will attempt a wireless connection, if one has been configured. On the other
hand, if, during the current session, you configured first a wired and then a wireless
network connection, the Network Status operation will first attempt to connect to the
network via the wireless connection (i.e., the last connection configured).
1. With the IP Environment Menu on display, use the arrow keys on the Installer Remote
to select Network Status. Then, press OK.
(Continued on next page)
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IP Environment Setup (Cont.)
(Continued from previous page)
A status screen will be displayed as the STB confirms each
of the network elements, including the STB/TV status, the
gateway status, the DNS status, and the Internet status (see
example at right). If the network is connected successfully, a
“Wired/Wireless network is connected” message will be dis-
played at the top of the screen and the network configuration
data will be displayed in the lower half of the screen.
Network Status
Wired network is connected.
TV
Gateway
DNS
Internet
MAC Address : AA:BB:CC:DD:EE:23 Gateway
IP Address : 10.2.3.4 DNS Server
Subnet Mask : 255.255.255.0
: 10.10.10.10
: 10.5.6.7
Note: If a problem is detected, the status screen will identify the
network element in which the connection failed. Check cabling
and/or configuration data, as necessary. If the status screen
is still on display, you can select Try again and press OK to
recheck the network status.
Complete
2. When the status screen shows that the network is connected,
select Complete (if not already selected) and press OK on the
Installer Remote to return to the IP Environment Menu.
Note: If you cancel the status check while it is in progress, the
STB will exit both the status window and the IP Environment
Menu. If you wish to return to the IP Environment Menu while the
status check is in progress, press on the Installer Remote.
IP Stream Control
If necessary, due to an audio and/or video stream delay, IP Stream
Control options enable you to compensate for synchronization
irregularities by allowing audio PTS, video PTS, and PCR offset
modifications. This menu also enables you to specify the IGMP
version (2 or 3). Note that any modifications to these settings
should be performed by qualified personnel only.
1. With the IP Environment Menu on display, use the arrow keys
on the Installer Remote to select IP Stream Control. Then,
press OK.
IP Environment
Move
OK
2. In the IP Stream Control pop-up window, use the Up/Down
arrow keys on the Installer Remote to navigate to the
appropriate field: Audio PTS Offset, Video PTS Offset, PCR
Offset, or IGMP Version.
0
Audio PTS Offset
• Network
<
<
<
<
>
>
>
>
Video PTS Offset
• Network
0
0
2
PCR Offset
• IP Strea
3. Use the Left/Right arrow keys to set the appropriate value for
IGMP Version
• Pro:Cen
the selected field.
• Wake O
• Media S
• Pre-load
Note: Offset values represent offset time in milliseconds (ms)
and can be adjusted from -500 ms to +500 ms in 10 ms
increments.
4. When you have completed all modifications as required, either
select Close and then press OK on the Installer Remote or
press to return to the IP Environment Menu.
Close
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IP Environment Setup (Cont.)
Pro:Centric Setup
Pro:Centric options enable you to configure the STB with the
appropriate settings to connect to the Pro:Centric server. Use the
Up/Down arrow keys on the Installer Remote to navigate between
fields.
1. With the IP Environment Menu on display, use the arrow keys
on the Installer Remote to select Pro:Centric. Then, press OK.
IP Environment
Move
OK
Note: Options that are initially grayed out/inaccessible in the
Pro:Centric Menu are dependent upon other settings in the
display. For example, if “IP” is selected in the Media Type field,
the Server IP and Port Number fields become accessible.
Mode
0ff
RF
<
>
• Network
Media Type
• Network
<
0
>
0
0
0
Server IP
• IP Strea
• Pro:Cen
2. Refer to the appropriate subsection(s) below to configure the
STB’s Pro:Centric settings to match those of the Pro:Centric
server.
Port Number
0
<
<
<
<
>
>
>
>
• Wake O
Data Channel
255
Off
While the Pro:Centric application (Mode) itself is an additional
feature, the appropriate Pro:Centric server configuration must
be completed to enable TV E-Z Installation (configuration and
software/firmware) data downloads and, if configured, the
Pro:Centric application download.
• Media S
Update Event
• Pre-load
12AM
00
Update Time
> <
Close
Note: For those fields that permit direct entry of numerical
values (for example, Server IP, Port Number, Data Channel,
etc.), once you key in the maximum number of digits allowed in
the highlighted field, the next available field will be highlighted.
RF Configuration
a) In the Media Type field, use the Left/Right arrow keys to select RF.
Note: If the Media Type has already been set in the EZ-Manager Wizard, the specified
value will be reflected in this field.
b) In the Data Channel field, either key in or use the Left/Right arrow keys to select the RF
channel number that will be used by the Pro:Centric server as its data channel. The Data
Channel value can be set from 0 (disabled) to 135.*
For STBs in Pass-through Mode or FTG Mode, if this item is left at its default value (255),
the STB’s Data Channel Auto Search feature will be enabled. See Installer Menu item 119
DATA CHANNEL description on page 33 for further information.
Note: If the Data Channel has already been set in the Installer Menu (Installer Menu item 119)
or in the EZ-Manager Wizard, the specified channel will appear in this field. If you change the
Data Channel in this menu, Installer Menu item 119 will now show the value you entered here.
IP Configuration
a) In the Media Type field, use the Left/Right arrow keys to select IP.
Note: If the Media Type has already been set in the EZ-Manager Wizard, the specified
value will be reflected in this field.
(Continued on next page)
* PCS150R and later Pro:Centric servers do not support HRC or IRC cable channel frequencies.
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IP Environment Setup (Cont.)
(Continued from previous page)
Note: Setting the Media Type to “IP” automatically sets the Data Channel field to “253.”
You cannot alter this setting (unless you revert Media Type to “RF”). Also, it is not possible
to direct enter “253” in the Data Channel field.
b) In the Server IP and Port Number fields, either key in or use the Left/Right arrow keys to
select the appropriate values for the Pro:Centric server IP address and port number. The
IP address must match the IPv4 multicast address and the port number must match the
port number that is set in the Pro:Centric server.
Note: If the server IP address and port number have already been set in the EZ-Manager
Wizard, the specified data will be reflected in these fields.
Pro:Centric Application Mode Configuration
In the Mode field, use the Left/Right arrow keys to select the appropriate Pro:Centric Application
Mode setting—Off, FLASH, GEM, or HTML. If the Pro:Centric Mode is set to “Off,” Pro:Centric
application data will not be downloaded.
Note: If the mode has already been set in the Installer Menu (item 098 PRO:CENTRIC) or in
the EZ-Manager Wizard, the specified mode will be reflected in this field. If you change the
mode in this menu, Installer Menu item 098 will now reflect the value you selected here.
3. In the Update Event field, use the Left/Right arrow keys to select On or Off, as required. Based
on the Update Time settings, the Wake for Update feature wakes the STB once daily to check
for, and if applicable, download updates from the Pro:Centric server. See Installer Menu item
121 UPDATE TIME HR description on page 34 for additional information on Wake For Update
functionality. If you set Update Event to “On,” specify the appropriate Wake For Update time in
the Update Time fields, as desired. Note that the Update Time set in this menu is based on a
12-hour clock. Ensure the AM/PM specification is set accordingly.
4. Once all fields are completed as required, either select Close and then press OK on the Installer
Remote or press to return to the IP Environment Menu.
Wake On LAN Setup
The Wake On LAN feature enables the STB to receive software
updates and/or be powered ON upon receipt of Wake Up Frame
packets and/or Magic Packet data via the wired LAN or upon
receipt of Magic Packet data from the Wi-Fi network. To facilitate
IP Environment
Move
OK
use of this feature, note that the appropriate wired connection
• Network
W
O
L
(
W
a
k
e
Up Frame)
Disabled
Disabled
Disabled
must be made and/or the wireless network connection must be
configured. This menu option enables you to specify Wake On
LAN parameters.
<
<
<
>
>
>
• Network
WOL (Magic Packet)
• IP Strea
Wake On Wi-Fi
1. With the IP Environment Menu on display, use the arrow keys on
• Pro:Cen
the Installer Remote to select Wake On LAN. Then, press OK.
• Wake O
• Media S
2. In the Wake On LAN pop-up window, use the Up/Down arrow
keys on the Installer Remote to navigate between fields, and
use the Left/Right arrow keys to select the appropriate value—
Disabled, Update, or Power ON—for each parameter.
• Pre-load
Close
3. Once all fields are completed as required, either select Close
and then press OK on the Installer Remote, or press to
return to the IP Environment Menu.
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IP Environment Setup (Cont.)
Media Share Setup
Media Share allows you to enable Smart Share™, Wi-Fi Screen Share, and DMR options
on the STB.
• The LG Smart Share feature allows guests to see data on the STB/display shared by
®
DLNA Certified devices on the same network.
®
• Wi-Fi Screen Share enables data sharing with the STB from a Wi-Fi Direct , Smart
Share enabled device or screen sharing with a Smart Mirroring or Wireless Display
®
(WiDi) capable device (e.g., a laptop with Intel hardware).
• DMR enables the STB to act as a Digital Media Renderer (DMR) device to receive
content from DLNA Certified devices on the same network.
Note: Wi-Fi Screen Share and DMR can only be enabled if Smart Share is enabled.
See also Reference section, “Wi-Fi Screen Share Features,” for additional information
on these features.
1. With the IP Environment Menu on display, use the arrow keys
on the Installer Remote to select Media Share. Then, press OK.
2. In the Media Share pop-up window, use the Up/Down arrow
keys on the Installer Remote to navigate between fields, and
use the Left/Right arrow keys to select the appropriate
value—Disabled or Enabled—for each of the Smart Share,
Wi-Fi Screen Share, and DMR parameters.
IP Environment
Move
OK
Note: If you wish to select pre-loaded Wi-Fi Screen Share
applications to include on the STB/display Application Launch
bar (see “Pre-loaded Applications” on following page), both
the Smart Share and Wi-Fi Screen Share options must be
enabled.
Smart Share
• Network
Disabled
Disabled
Disabled
<
<
>
>
>
• Network
Wi-Fi Screen Share
• IP Strea
DMR
<
3. Once Smart Share is enabled, the Edit option for the TV Name
field becomes accessible, and you can specify a name for this
STB so that it is easy to identify and differentiate from other
STBs/TVs for which sharing has been enabled.
• Pro:Cen
[TV]303KJCZAJ740
Edit
TV Name
• Wake O
• Media S
• Pre-load
To edit the STB name, use the Up/Down arrow keys to select
Edit, and then press OK. Then, use the arrow and/or number
keys on the Installer Remote to specify a name.
Close
Note: The default name of each STB-2000 is its serial number.
While Smart Share, Wi-Fi Screen Share, and DMR settings
are clonable, the STB name cannot be cloned.
4. Once all fields are completed as required, either select Close
and then press OK on the Installer Remote or press to return
to the IP Environment Menu.
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IP Environment Setup (Cont.)
Pre-loaded Applications
This option allows you to select which of the pre-loaded application icons to display on this
STB/display panel’s Application Launch bar. The Application Launch bar is available when the
Pro:Centric application is disabled. If the Pro:Centric application is enabled, it is not necessary for
pre-loaded applications to be selected as described below.
When the Pro:Centric application is disabled, the selected applications are available to end users
via the PORTAL button on the remote control and appear in the Application Launch bar along the
bottom of the display screen.
1. With the IP Environment Menu on display, use the arrow keys on the Installer Remote to select
Pre-loaded Apps. Then, press OK.
2. Available application options will be displayed in a horizontal scrollable list along the bottom
of the screen. Use the Left/Right arrow keys to highlight the application you wish to select
or de-select, and press OK on the Installer Remote. When an application is selected, a red
checkmark is displayed at the top left of its icon.
The available application list includes three Wi-Fi Screen Share applications: Wi-Fi Direct,
Smart Mirroring, and WiDi. In order to select any of these applications, you must first enable
the appropriate Media Share options. See “Media Share Setup” on the previous page.
3. When you are done selecting the pre-loaded application icons to be displayed in the Application
Launch bar, as required, press to return to the IP Environment Menu.
IP Environment
Move
OK
IP Environment
Move
OK
• Network Connection
• Network Status
• IP Stream Control
• Pro:Centric
• Network Connection
• Network Status
• IP Stream Control
• Pro:Centric
• Wake On LAN
• Media Share
• Wake On LAN
• Media Share
(Application
Launch Bar)
• Pre-loaded Apps
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Reference: Upgrading STB Software using a USB Memory Device
This section describes how to update STB (CPU) and/or PTC software using
the USB Download Menu, though you may also use the LG Smart Install utility
to upgrade software, if desired. See “LG Smart Install Utility” on pages 23 to
24 for further information.
Before You Begin
• Software upgrade files must be stored in a folder named “LG_DTV” in the
root directory of the USB memory device.
USB Download Menu
• Ensure the USB device has been formatted with FAT format.
Upgrade STB Software
Upgrade PTC Software
Upgrade the STB/PTC Software
Diagnostics
Teach To STB (TLL)
Note: You can check the STB/PTC software versions by accessing the STB
Installer Menu with the Installer Remote. See “Accessing the Installer Menu”
Teach To STB (TLX)
on page 25 for further information. PTC and CPU versions are displayed in the
Previous
OK
Installer Menu footer.
Note: The Diagnostics option in
Note for STB CPU Software Upgrade only: If the STB detects a later version
of software on the USB device, it will automatically display a dialog from which
you can start the software upgrade immediately. Otherwise, you can close the
dialog, and access the USB Download Menu as described below.
this menu is for service use only.
STB Software Update (Expert)
[ Current STB Software Version Information ]
EPK : 03.06.00
1. Turn ON the STB/display panel, and then insert the USB memory device
into either of the USB ports on the STB.
The following software files are found in the memory card.
Select the file you want to download to this STB
or press EXIT to cancel the update.
2. Press MENU on the Installer Remote to display the STB setup menus (STB
is in Pass-through Mode) or the Function Menu (STB is not in Pass-through
Mode).
EPK: 03.08.00
[Forced Update Option]
Ext. MICOM
3. Use the arrow navigation keys to select/highlight either the Option menu
icon from the STB setup menus or the Lock menu icon from the Function
Menu. Then, press the number “7” key a total of seven times to display the
USB Download Menu.
STB-2000_v3_08_RevNo100_USB
Upgrade PTC Software
4. Use the Up/Down arrow keys to select Upgrade STB Software or Upgrade
PTC Software, as applicable, and press OK.
[ Current PTC Software Version Information ]
TXT : V1.00.020
5. In the next window (STB Software Update or Upgrade PTC Software
depending on your selection in step 4), select/highlight the update file to
install, and then press OK.
The following software files are found in the memory card.
Note: Do not select Forced Update options unless you have been
specifically instructed to do so or have previous experience with Expert
Software Updates.
Update completion progress will be displayed on the screen in a new window.
Do NOT remove the USB device until the software upgrade is complete. When
the software upgrade is complete, the STB will reset with an automatic restart.
STB-2000_v1_00_020
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Reference: Display Panel Specifications
This section describes the types of commercial display panels that may be used with the STB-2000.
LG Hospitality TV Panels
The STB-2000 may be used with LG Hospitality TVs (LP645H, LT670H, etc.) that support Multiple
Protocol Interface (MPI).
Use the MPI/MTI cable provided to connect the RJ-12 DISPLAY CONTROL 2 port on the STB-
2000 front jack panel to the MPI port on the rear jack panel of the display.
LG Commercial Monitors & Public Display TV Panels
The STB-2000 may be used with LG Commercial Monitors (M3203CCBA, M3204C, etc.) or Public
Display TVs (LD450C, LT560C, etc.) that support the TV-Link Monitor (TLM) interface.
Use the 3.5 mm-to-DB9 TLM cable provided to connect the 3.5 mm DISPLAY CONTROL 1 jack
on the STB-2000 rear jack panel to the RS-232 CONTROL connector on the rear jack panel of the
display.
Note that when you use this type of display panel, you must set Installer Menu item 113 PANEL
TYPE appropriately. The PANEL TYPE setting is determined by the input commands supported by
the display panel. If you are using an LG Commercial Monitor or Public Display TV that does not
support xb input commands, set Installer Menu item 113 to 2. If you are using an LG Commercial
Monitor or Public Display TV that does support xb input commands, set Installer Menu item 113 to 4
(default).
Note: Installer Menu item 113 values 0, 1, and 3 are available to support legacy panel types.
Commercial Non-LG TV Panels
The STB-2000 may be used with commercial non-LG TVs that support SONIFI’s Multiple Television
Interface (MTI) protocol.
Use the MPI/MTI cable provided to connect the RJ-12 DISPLAY CONTROL 2 port on the STB-2000
front jack panel to the MTI (typically labeled “DATA”) port on the rear jack panel of the display.
Note that some MTI interface configuration may be required on non-LG TVs. Refer to the TV
manufacturer’s documentation to determine if any configuration is required.
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Reference: STB Aux Input Configuration
ENABLE
MPI DATA
MPI DATA
DATA STATUS
DATA STATUS
TYPE 0x0D
AUX
DIRECT ACCESS
Tuning *
Installer
Menu Item
046 START
AUX SRCE
(Start Aux
Source)
STB
STATUS TYPE
0x41 SOURCES
ENABLED (R/W)
TYPE 0xD2
CURRENT AV
SOURCE (R)
Installer Menu
Function
SOURCE (R)
Installer
Menu
Installer
Menu
Value
Aux
Input
Input
Mode
Enable
Bit
Item 029
Item 029
Item
Value
1
Label
Value
Value
Description
OLD OCV OLD OCV
= 0
= 1
Video1
(Rear)
REAR AUX
EN
131
91
CV
39
91
1
2
Rear Video (Aux)
1
2
0
VIDEO
1
5
DTV
PC
1
2
1
2
0
2
0
2
VIDEO
COMPUTER
VIDEO
HDMI2
ENABLE
132
133
92
93
HDMI2
HDMI1
S-Video Rear
DTV
PC
HDMI1
ENABLE
Front
35
3
3
3
Computer
COMPUTER
* Use Installer Remote to enter channel number indicated based on OLD OCV Installer Menu setting.
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Reference: Auto Input(s) Sensing Feature
This section provides detailed settings information for Installer Menu item 042 AUTO INPUTS.
Note: When both item 042 AUTO INPUTS and item 041 SIMPLINK EN are enabled in the Installer Menu,
HDMI inputs will be detected by SIMPLINK, but the Auto Input(s) Sensing Feature will not function.
In the Installer Menu, an informational code is displayed at the right of each Auto Inputs value, for example:
STB_2000 PTC INSTALLER MENU
CPU-CTV
AUTO INPUTS Display Code
This example illustrates Installer Menu item 042
value 193, which enables auto-sensing for all avail-
able Aux inputs. The input #s in the display code (7,
6, 0 in this example) identify the enabled Aux inputs.
See first table below for a listing of the STB-2000
Aux inputs and their corresponding display code
input #s. The second table below shows the display
codes for all item 042 values.
042 AUTO INPUTS
193 76XXXXX0
UPN 000-000-000-000
PTC V1.00.020
ASIC D279
STB V3.08.00
Each code consists of eight characters that identify the Aux input(s) for which auto-sensing is enabled. The
following table identifies the Installer Menu display code Input # for each Aux input that is available on the
STB-2000. The table also identifies the Installer Menu item associated with each Aux input. Remember that
in order for auto-sensing to be enabled for an input, that input must also be enabled in the Installer Menu.
Installer Menu
Display Code
Input #
Aux
Input
Installer Menu
Function
Item
0
6
7
AV1
039
035
091
REAR AUX EN
HDMI1 ENABLE
HDMI2 ENABLE
HDMI 1
HDMI 2
To disable auto-sensing for all available Aux inputs, set item 042 to 0. To enable auto-sensing for all available
Aux inputs, set item 042 to 255. All other available settings (i.e., settings for individual inputs), are listed in the
table below.
Inputs
HDMI 1
Disabled
Enabled
Enabled
Disabled
Disabled
Enabled
Enabled
Item 042
Value
Installer Menu
Display
AV1
HDMI 2
Disabled
Disabled
Disabled
Enabled
Enabled
Enabled
Enabled
001
064
065
128
129
192
193
Enabled
Disabled
Enabled
Disabled
Enabled
Disabled
Enabled
DDXXXXX0
D6XXXXXD
D6XXXXX0
7DXXXXXD
7DXXXXX0
76XXXXXD
76XXXXX0
X = Aux input source is Disabled or Not Available (i.e., on this STB model)
D = Auto-sensing for input is Disabled
Input # = Auto-sensing for input is Enabled
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Reference: Restoring Factory Defaults on the STB(s)
This section describes how to restore all factory defaults or just the Installer Menu factory defaults either on
a single STB that is currently in Pass-through or FTG Mode or on multiple STBs that are currently in FTG
Mode.
Restore All Factory Defaults
This section describes how to restore a single STB, regardless of its current mode, to a factory default
condition. The following procedure requires that you contact LG technical support to obtain a predefined
value/password for Installer Menu item 117 FACT DEFAULT that enables access to initiate a factory
“IN-STOP” process, which restores all factory defaults on the STB. This procedure will also reactivate the
EZ-Manager Wizard.
1. Use the Installer Remote to access the STB’s Installer Menu.
2. Navigate to Installer Menu item 117 FACT DEFAULT, and key in the value provided by technical support.
Then, press OK.
3. At the prompt for confirmation, key in the password provided by technical support. This will initiate the
IN-STOP that restores the factory defaults on the STB.
Installer Menu Item 117 FACT DEFAULT
If the STB is currently in Pass-through Mode, you can set Installer Menu item 117 FACT DEFAULT to 1
to restore the Installer Menu factory defaults and clear the PTC Channel Map, including any assigned
channel icons and custom text labels. Note, however, that if a complete restoration of the STB’s factory
defaults is required, see “Restore All Factory Defaults” above.
Additional FTG Mode Options
There are two additional options for restoring Pass-through Mode/Installer Menu factory defaults on STBs
that are in FTG Mode. The first enables you to restore a single STB to Pass-through Mode, while the
second enables you to restore multiple STBs to Pass-through Mode at one time. However, both options
require that you create a “Zero Mapped Channels” FTG Configuration (.tlx) file, i.e., an FTG Configuration
file with no data. Refer to the Free-To-Guest (FTG) File Manager User Guide for further information.
• Using a USB memory device, “Teach” a “Zero Mapped Channels” FTG Configuration (.tlx) file to the
STB. Refer to “Teaching FTG Configuration to an STB” on pages 47 to 48 for further information on the
Teaching process.
• If your system uses a Pro:Centric server for remote management/administration, use the Pro:Centric
server Admin Client to load a “Zero Mapped Channels” FTG Configuration (.tlx) file on the Pro:Centric
server. Refer to the Pro:Centric Server Admin Client User Guide for further information.
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Reference: Using the STB’s Zoning Features
This section describes the TV Zoning and Wi-Fi Zoning features available with the STB-2000. These
features are primarily intended for use when the STB is configured for FTG Mode via CPU operation;
however, Wi-Fi Zoning, along with selected elements of TV Zoning (Installer Menu and TV [STB] Setup
Menu profile Zone assignments), may also be used with STB cloning processes using a USB memory
device / TLX file. Refer to the appropriate section(s) below for further information on the Zoning features
and how to set the TV Zone # or Wi-Fi Zone # in an STB that is currently in Pass-through Mode.
TV Zoning Feature
The TV Zoning feature enables you to create localized configurations for STBs/displays in selected locations,
or “Zones,” within the installation environment, for example, a hotel lobby, fitness center, restaurant, etc.
Using the TV Zoning Feature with FTG Mode Configuration
The FTG File Manager may be used to create an FTG Configuration (.tlx) file that contains multiple Installer
Menu and TV Setup Menu profiles, each with its own Zone assignment. Up to nine unique Zones can be
designated for STB-2000 FTG Installer Menu and/or TV Setup Menu profiles. Zone restrictions can also be
placed on individual channels in the FTG Channel Map. Thus, for example, you may create an FTG Installer
Menu and/or TV Setup Menu profile to specifically configure an STB/display in the hotel lobby and also
restrict the channels that are available to be tuned on that STB/display.
The TV Zone # must be set appropriately on each STB in order for the STBs to be configured correctly.
See “Set the TV Zone # and/or Wi-Fi Zone # in the STB” on page 71, and set the TV Zone # in all the
STBs in a select area, so that the STBs/displays are configured with corresponding FTG Installer Menu
and/or TV Setup Menu settings and/or can omit channels that have been restricted in the FTG Channel
Map. TV Zone 0 is the default TV Zone #.
The following subsections briefly describe how to assign Zone designations in the FTG File Manager.
Refer to the Free-To-Guest (FTG) File Manager User Guide for further information.
FTG Installer Menu Profile Zone Assignments
The FTG File Manager main screen enables you to change the Zone assignment (default = Zone 0) for each
Installer Menu profile to be included in an FTG Configuration (.tlx) file. For example, you may wish to create
one STB-2000 Installer Menu profile for the hotel lobby and another STB-2000 Installer Menu profile for the
fitness center, both of which are different from the Installer Menu profile used for standard guest rooms. The
TV Zoning feature enables you to save multiple STB-2000 FTG Installer Menu profiles, each with its own
Zone assignment, in one FTG Configuration file. If each STB in the aforementioned locations (Zones) has
had its TV Zone # set appropriately, as described in the procedure on page 71 or via the EZ-Manager Wizard,
the STB(s) will only be configured by the Installer Menu profile that matches its(their) Zone setting.
In the FTG File Manager main screen, you can also edit the Zone assignment for each Installer Menu profile
and/or TV Setup Menu profile already present in the FTG Configuration List and TV Setup Menu List windows.
Note: See also the FTG File Manager main screen overview on page 52. In addition, note that TV Setup
Menu profiles cannot be created in the FTG File Manager; they must be “Learned” from a TV/STB.
FTG Channel Map Zone Restrictions
The FTG Channel Map Editor in the FTG File Manager’s FTG Channel Map Configuration Utility enables
you to place Zone restrictions on individual channels that may be prohibited or deemed unsuitable for
certain locations. In the FTG Channel Map Editor, one or more Zone restrictions (1–8) may be placed on
each channel that is to be restricted. For example, if you wish to restrict a channel from Zones 2 and 4,
select both “Zone 2” and “Zone 4” in the Zone Restriction section of the FTG Channel Map Editor screen
when defining or editing that channel.
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Reference: Using the STB’s Zoning Features (Cont.)
Note: While a channel can be restricted from up to eight Zones, an STB can only ever be in (set for) one
Zone. See also the FTG Channel Map Editor overview on page 54.
At the same time, keep in mind that the TV Zone designations are not mutually exclusive. That is, you may
opt to place Zone restrictions on selected channels in the FTG Channel Map, but at the same time, you
can choose to configure all STBs/displays at the site with the same Installer Menu and/or TV Setup Menu
settings. For example, an FTG Configuration (.tlx) file being used to configure the STBs/displays at a site
may contain multiple Installer Menu and TV Setup Menu profiles with different Zone assignments, as well
as an FTG Channel Map with Zone restrictions on several channels. Each STB that still has the default TV
Zone 0 setting will only be configured by the Installer Menu and/or TV Setup Menu profile(s) with a Zone 0
designation. If, on the other hand, the TV Zone # is set to 1, the STB will first look in the file for the STB-2000
Installer Menu and/or TV Setup Menu profile(s) with a Zone 1 designation. If none of the STB-2000 Installer
Menu and/or TV Setup Menu profiles has a Zone 1 designation, the STB will then look for the STB-2000
profile(s) with a Zone 0 designation. For the FTG Channel Map configuration, when the TV Zone # is set to
0, the STB will ignore any Zone restrictions (1–8) that may be placed on channels in the FTG Channel Map.
However, when the TV Zone # is set to 1, the STB will omit any channels that have been restricted from
Zone 1 in the FTG Channel Map.
Using the TV Zoning Feature with Cloning Configuration
A location-specific configuration / TLX file may be saved (Learned) from an individual STB as part of a
Master STB Setup and then be used during Teaching. For example, if the TV Zone # in the Master STB is
set to 3 before Learning is initiated, the Master STB’s Installer Menu and TV Setup Menu profiles will be
saved with the TV Zone 3 assignment when Learning is completed. In order to configure the Target STBs
with the Zone 3 Installer Menu and TV Setup Menu profiles Learned from the Master STB, you must set the
TV Zone # accordingly in the Target STBs before transferring (Teaching) the Master STB Setup. See “Set
the TV Zone # and/or Wi-Fi Zone # in the STB” on the following page. Also, see “Learning / Teaching a
Master STB Setup using a TLX File” on pages 40 to 42 for additional information on the cloning processes.
TV Zone 0 is the default TV Zone #.
Wi-Fi Zoning Feature
The Wi-Fi Zoning feature enables you to use a TLX file to configure an individual STB or group of STBs
with a particular Wi-Fi access point’s login data to create “Wi-Fi Zones” within the installation environment.
Using the Wi-Fi Zoning Feature with FTG Mode Configuration
The FTG File Manager may be used to create an FTG Configuration (.tlx) file with an FTG Installer Menu
profile that contains login data for multiple Wi-Fi access points, each assigned a Wi-Fi Zone #. Up to 99
Wi-Fi Zones can be designated within each FTG Installer Menu profile, thus allowing for distribution of the
Wi-Fi network load. For example, if a site has 50 STB-2000s within close proximity, you may wish to create
10 Wi-Fi Zones, each with its own access point that has unique login data, so that no more than five of the
STBs are connected to one access point at any given time.
In order for an STB to be configured by the proper Installer Menu profile with the desired Wi-Fi access
point login data for wireless networking (i.e., SSID, security type, and security key), you must set both the
TV Zone # and the Wi-Fi Zone # in the STB (see “Set the TV Zone # and/or Wi-Fi Zone # in the STB” on the
following page for further information). If the Wi-Fi Zone # in the STB is set to 0 (default), the STB will not
obtain access point login data from the Installer Menu profile with which it is configured.
Refer to the Free-To-Guest (FTG) File Manager User Guide for further information on defining Wi-Fi
Zones in the FTG File Manager.
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Reference: Using the STB’s Zoning Features (Cont.)
Using the Wi-Fi Zoning Feature with Cloning Configuration
A location-specific Wi-Fi configuration / .tlx file may be saved (Learned) from an individual STB as part of a
Master STB Setup and then be used during Teaching. First, the wireless network (i.e., the access point login
data) must be configured in the Master STB’s IP Environment Menu (see Wireless Network Connection” on
page 57). Then, a Wi-Fi Zone # must be set in the Master STB (see “Set the TV Zone # and/or Wi-Fi Zone
# in the STB” below). If desired, a TV Zone # may also be set in the Master STB.
For example, if the Wi-Fi Zone # is set to 4 and the TV Zone # is set to 5 before Learning is initiated, after
Learning is completed, the Master STB’s Installer Menu profile will be saved with the Zone 5 assignment,
and within that Installer Menu profile, the access point login data for wireless networking (i.e., SSID, security
type, and security key) will be saved with a Wi-Fi Zone 4 assignment. In order to configure the Target STBs
with the proper Installer Menu profile and access point login data, you must set both the TV Zone # and the
Wi-Fi Zone # in the Target STBs accordingly before transferring (Teaching) the Master STB Setup. See “Set
the TV Zone # and/or Wi-Fi Zone # in the STB” below. Also, see “Learning / Teaching a Master STB Setup
using a TLX File” on pages 40 to 42 for additional information on the cloning processes. If the Wi-Fi Zone #
in the STB is set to 0 (default), the STB will not obtain access point login data from the Installer Menu profile
with which it is configured.
Set the TV Zone # and/or Wi-Fi Zone # in the STB
You can set the TV Zone # and/or the Wi-Fi Zone # in the EZ-Manager Wizard (see “EZ-Manager Wizard”
on pages 15 to 22) or, if the STB is in Pass-through Mode, via the STB’s setup menus as described below.
Note that the following procedure can only be performed while the STB is in Pass-through Mode. You will
also be able to specify a Label (North, South, East, West) and Room Number for this STB, if desired.
1. Turn ON the STB/display panel.
2. Press MENU on the Installer Remote, and use the arrow navigation keys to select/highlight the
OPTION menu option. Then, press OK.
3. Use the Up/Down arrows to select Zones & Room Number, and then press OK.
4. In the Zones, Label, and Room Number pop-up window, complete the appropriate fields as described
below. Use the Left/Right arrow keys on the Installer Remote to navigate between each of the fields.
• Wi-Fi Zone: Enables you to set a Wi-Fi Zone # so that the STB can be configured with a particular
access point’s login data for wireless networking. Login data (i.e., SSID, security type, and security
key) may be provided in a TLX file to be used for configuration. If the Wi-Fi Zone # is set to 0, the
STB will not be configured with login data from a TLX file.
To assign a Wi-Fi Zone, navigate to the Wi-Fi Zone field at the far left of the screen, and use the Up/
Down arrow keys to specify the desired Wi-Fi Zone # (1–99).
• TV Zone: Enables you to set a TV Zone # so that the STB can be configured with Installer Menu and/
or TV Setup Menu settings intended only for the assigned Zone. The Installer Menu and/or TV Setup
Menu settings may be provided in a TLX file to be used for configuration. If the STB is being configured
for FTG Mode via CPU, the TV Zone # setting also allows the STB to omit channels that have been
restricted in the FTG Channel Map.
To change the TV Zone, navigate to the TV Zone field, and use the Up/Down arrow keys to specify
the desired TV Zone # (0–8).
(Continued on next page)
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Reference: Using the STB’s Zoning Features (Cont.)
(Continued from previous page)
• Label: Allows you to select a North, South, East, or West text label for this STB. Use the Up/Down
arrow keys to select the applicable label.
• Room Number: Allows you to specify the number of the room in which the STB is located. You can
use the number keys on the Installer Remote to direct enter a room number. Use the Dash key on the
Installer Remote as necessary to toggle between number and letter characters in the Room Number
field. Also, you can use the Flashback key on the Installer Remote to delete characters in this field.
5. When you have completed the fields as necessary, select OK, and then press OK on the Installer
Remote to close the window and return to the Option Menu.
6. Press MENU to return to TV viewing.
OPTION
• LG Logo Light : Off
• Pointer
• Balloon Help : On
• Set ID
: 1
• Demo Mode : Off
• Zones & Room Number
• Eject
Z
Change a room number
Zones, Label, and Room Number
•
•
•
If creating Wi-Fi Zones for AP settings, select the appropriate Wi-Fi Zone # (1-99) based on the Wi-Fi Zone in which
this TV is installed.
If creating Zones for Installer Menu settings and/or Channel Mapping, select the appropriate TV Zone # (0-8)
based on the Zone in which this TV is installed. (See Commercial Mode Setup Guide for more information.)
Select a Label and/or use the alphanumeric keypad on the remote to input the Room Number.
Q.MENU
MARK
INPUT
1
4
7
2
5
8
0
3
6
TV
DVD
1
Wi-Fi Zone
0
TV Zone
0
Label
Room Number
l
w
p
t
9
M
-----
CC
P
A
G
E
TIMER
DELETE
MUTE
VOL
CH
CHAR/
NUM
DEL
PORTAL INFO
GUIDE
OK
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Reference: Wi-Fi Screen Share Features
When the STB’s Wi-Fi Screen Share and DMR options are enabled in the IP Environment / Media
Share Menu (see “Accessing the IP Environment Menu” and “Media Share Setup” on pages 56
and 62, as necessary), guests have the ability to use the following Wi-Fi Screen Share features:
• Wi-Fi Direct: Enables users to select a Wi-Fi Direct, Smart Share enabled device from which to
view media files (photos, videos, music, etc.).
• Smart Mirroring / WiDi: Enables users to select a Smart Mirroring capable device or a WiDi
capable device, whose screen can be displayed on the screen.
This section provides an overview of the Wi-Fi Direct and Smart Mirroring / WiDi functionality.
Accessing Wi-Fi Screen Share Features
The enabled status of the Wi-Fi Screen Share and DMR options indicated
above is essential for guest access to Wi-Fi Screen Share features. Once
these items are enabled, users can turn ON the Wi-Fi Direct and Smart
Mirroring / WiDi features at any time from the STB menus—either the Option
or the SmartShare Menu depending on whether the STB is or is not in Pass-
through Mode.
When the Pro:Centric application is disabled on the STB, Wi-Fi Direct, Smart
OPTION
Mirroring, and WiDi features may also be accessible from the Application
Launch bar that is activated via the PORTAL button on the remote. However,
this requires that the pre-loaded application icons for each of these features
has been selected in the IP Environment / Pre-loaded Apps Menu. See also
“Pre-loaded Applications” on page 63.
• Set ID
: 1
• Demo Mode : Off
• Zones & Room Number
• Wi-Fi Zone
• TV Name
: 0
: [TV]305KJCZA9J740
The following subsections describe how to access the Wi-Fi Direct and Smart
Mirroring / WiDi features.
• Wi-Fi Direct
• Smart Mirroring / WiDi
STB Menus
(STB in Pass-through Mode)
Note: When Smart Share is enabled in the IP Environment Menu, regardless
of whether Wi-Fi Screen Share is also enabled, the STB Name will be
displayed (as “TV Name”) in the Option and SmartShare STB menus described
below (see also examples at right). However, the STB Name is not editable
outside of the IP Environment Menu.
or
SmartShare
1. Turn ON the STB/display panel, and press MENU on the Installer Remote to
display the STB setup menus (STB is in Pass-through Mode) or the Function
Menu (STB is not in Pass-through Mode).
Extra Content
DivX Reg. Code
Deactivation
ABC
TV Name
Pointer
: [TV]305KJCZA9J740
2. Use the arrow navigation keys to select/highlight either the Option menu
icon from the STB setup menus or the SmartShare menu icon from the
Function Menu. Then, press OK.
Wi-Fi Direct
Smart Mirroring / WiDi
3. Use the Up/Down arrows to select either Wi-Fi Direct or Smart Mirroring /
WiDi, and then press OK.
(STB not in Pass-through Mode)
Note: These menu options are only available if the Wi-Fi Screen Share
feature has been enabled in the Media Share Menu.
Depending on your selection in step 3, a Wi-Fi Direct or Smart Mirroring / WiDi
pop-up window will be displayed.
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Reference: Wi-Fi Screen Share Features (Cont.)
Application Launch Bar
Note: The Application Launch bar is only available when pre-loaded
application icons are selected and when the Pro:Centric application is
disabled on the STB. If the Pro:Centric application is loaded on the STB,
you must access the Wi-Fi Screen Share options from the STB menus
as described on the previous page.
1. Press PORTAL on the remote to display the Application Launch bar.
All available application icons will be displayed along the bottom of the
screen.
2. Use the Left/Right arrow keys on the remote to highlight the desired
application to launch, and then press OK to select it.
Depending on your selection in step 2, a Wi-Fi Direct, Smart Mirroring, or
WiDi pop-up window will be displayed.
Wi-Fi Direct
With the Wi-Fi Direct pop-up window on display, use the following
procedure to turn ON Wi-Fi Direct and select a device to which to make
a connection.
1. In the Wi-Fi Direct pop-up window, use the Left/Right arrow keys to
select On in the Wi-Fi Direct field. This will prompt the STB to search
for all available Wi-Fi Direct enabled wireless devices, including mobile
devices, laptops, etc. Devices found will be listed in the lower half of the
screen.
Wi-Fi Direct
Wi-Fi Direct connects a device without AP. Share
files using Wi-Fi Direct with SmartShare™.
Note: If the search does not initially locate any devices, select Rescan
and press OK.
▪
Wi-Fi Direct
On
<
>
2. Use the Up/Down arrow keys to select/highlight the device with which
1/1
you wish to share, and then press OK.
Device name
Connection
3. A new pop-up window will prompt you to confirm your connection
LG-P930
request. Select Yes and press OK to continue.
The share request will be sent to the targeted device. The user of
that device may choose to allow or not allow the share connection.
Similarly, once Wi-Fi Direct is turned ON, other devices may request
share connections with this STB (pop-up share requests typically
appear in the bottom right of the display screen).
Rescan
Close
4. If the share request is accepted, media files may now be shared
between the device and the STB using Wi-Fi Direct. Select Close and
press OK to exit the Wi-Fi Direct window.
Wi-Fi Direct pop-up window display
is the same whether the STB is or
is not in Pass-through Mode.
5. To access media files/folders on the STB, either press MENU and
select the SmartShare or Input menu icon, or press the Input key on
the Installer Remote to select the Smart Share device. Then, select the
desired media category to view files.
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Reference: Wi-Fi Screen Share Features (Cont.)
Smart Mirroring / WiDi
Smart Mirroring / WiDi
With the Smart Mirroring / WiDi pop-up window on display, use the
following procedure to turn ON Smart Mirroring and WiDi and establish
a connection.
A device which supports Smart Mirroring or WiDi
technology can connect and have its display
shown on this TV.
Note: If you are accessing the Smart Mirroring or WiDi features from the
Application Launch bar, each feature will have its own pop-up window.
The example shown here illustrates the pop-up window that displays
when the “Smart Mirroring / WiDi” option is selected from the STB menus.
▪
Smart Mirroring / WiDi
On
<
>
i
1. In the Smart Mirroring / WiDi pop-up window, use the Left/Right arrow
Smart Mirroring / WiDi is ON.
keys to select On in the Smart Mirroring / WiDi field.
2. Initiate the Smart Mirroring / WiDi connection from your Smart
Mirroring / WiDi device. Note that you may be prompted to enter a
PIN number displayed on the display screen into your Smart Mirroring
/ WiDi connection window to complete the connection.
Close
Once the connection is established, the monitor display may be used as a
second screen for the Smart Mirroring / WiDi device.
Smart Mirroring / WiDi pop-up window
display is the same whether the STB
is or is not in Pass-through Mode.
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Reference: STB-2000 Jack Panels
MPI
When the STB is in Pass-through Mode, the MPI
function enables an external MPI control device
(i.e., VOD/PPV STB, etc.) to control the STB.
HDMI IN 2 & 1
Connections for HDMI output
from external devices.
DISPLAY CONTROL 2
(RJ-12 port) Use MPI/MTI cable provided to
connect to LG Hospitality display panel’s MPI
port or commercial non-LG display panel’s
MTI (DATA) port.*
USB 2 & 1
Insert USB memory device for software updates,
cloning purposes, FTG Mode via CPU configuration,
picture/music entertainment, etc., as applicable.
STB-2000 LED
STB-2000 Front Panel
DISPLAY
CONTROL 2
MPI
USB IN 1
USB IN 2
IN 2
IN 1
DIGITAL
AUDIO
ANTENNA/
CABLE IN
DISPLAY
IR IN CONTROL 1
AUDIO
LINE OUT
OUT
AV IN SERVICE
LAN
POWER
STB-2000 Rear Panel
ANTENNA/CABLE IN
Connect to Antenna/CATV.
POWER (DC IN)
Use 19V 2.1A
power adapter (provided).
HDMI OUT
Use HDMI cable (provided) to connect
to display panel HDMI input.
AC/DC
DISPLAY CONTROL 1
LAN
(3.5 mm jack) Use TLM cable provided to connect
to LG Public Display/Commercial Monitor display
panel’s RS-232 connector.*
Use for video IP and/or network connections.
DIGITAL AUDIO
Use for amps and home theater systems. Note:
When the STB is OFF, this port is not enabled.
IR IN
(3.5 mm jack) Connection for external IR receiver
(optional). Use when IR pass-through via RS-232
connector is not supported by the LG display panel.
See Reference section, “External IR Receiver
Specifications,” for further information.
AUDIO LINE OUT
(3.5 mm jack) Connect audio equipment to use fixed line
level audio output. See Reference section, “External
Audio Line Out Specifications,” for further information.
SERVICE
Restricted to service updates.
AV (AUDIO/VIDEO) IN
(3.5 mm jack) Connect composite audio/
video output from external device. Use A/V
adapter cable provided.
* Only one DISPLAY CONTROL connection should be used depending on the type of display panel
to be controlled. Refer to “STB-2000 Cabling Connections” on pages 7 to 8, and/or see Reference
section, “Display Panel Specifications,” for information on determining the appropriate connection.
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Reference: External IR Receiver Specifications
The IR IN 3.5 mm stereo jack on the rear panel of the STB-2000 provides an input for an optional external
IR receiver (Example: Sung Nam Electronics EAD61273113). The jack provides external IR VCC of 3.5
volts. Refer to the following diagram for pinout details.
Caution: Do NOT plug in a mono connector, as this may damage the STB.
3
1
IR IN
2
1
2
3
+3.5 v (VCC)
OUTPUT VOLTAGE (VOUT)
GND
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Reference: External Audio Line Out Specifications
The AUDIO LINE OUT 3.5 mm stereo jack on the rear panel of the STB-2000 provides stereo fixed line
level analog audio output for external audio equipment. Installer Menu item 097 AUDIO OUTPUT must be
set to 9 to make analog audio output available. Refer to the following diagram for pinout details.
Caution: Do NOT plug in a mono connector, as this may damage the STB.
AUDIO
LINE OUT
3
1
2
1
2
3
LEFT (Tip)
RIGHT (Ring)
GROUND (Sleeve)
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Reference: Installer Remote Control Typical Key Functions
An LG Installer Remote is required to set up and operate the STB. The LG Installer Remote illustrated below
shows typical remote control functions and is provided for reference only. See also “STB Installer Remote”
information on the following page.
Q.MENU
(POWER)
TV/DVD
Turns the STB/display ON or OFF
Select the remote’s operating mode:
TV or DVD.
INPUT
TV
DVD
MARK
INPUT
Displays available Aux inputs.
NUMBER Buttons (0 - 9) & DASH
Use to enter a channel or program number.
Dash is used for sub-channel numbers such
as 2-1, 2-2, etc.
(Q. MENU/MARK options N/A for the STB-2000)
@
.,;
abc
def
1
4
7
2
3
ghi
jkl
mno
5
8
0
6
9
FLASHBK (FLASHBACK)
Returns to the previously tuned channel or
input.
Arrows (Up/Down/Left/Right) & OK
Use to navigate on-screen menus, direct tune
channels, and adjust STB settings.
pqrs
tuv
wxyz
MENU SETTINGS
Displays and removes the STB setup menus (or,
if applicable, the Function Menu).
FLASHBK
CHAR/NUM
PORTAL
VOLUME UP/DOWN
Increases/decreases sound level.
CC
Displays and removes the Pro:Centric interactive
menu.
P
A
G
E
TIMER
DELETE
MUTE
VOL
CH
CC
INFO
Activates subtitles.
Displays channel information.
TIMER
Sets the amount of time before the STB
automatically turns itself OFF.
GUIDE
PORTAL INFO
GUIDE
Displays and removes the Pro:Centric channel
guide/EPG.
MUTE
(RETURN)
Switches sound ON or OFF.
Returns one level to the previous menu/
display.
CHANNEL/PAGE UP/DOWN
Changes channels based on channels in
the channel lineup. Moves to previous or
next screen in Pro:Centric channel guide.
OK
EXIT
Clears all on-screen displays and returns to TV
viewing.
MENU
SETTINGS
EXIT
Color buttons access special functions
in some menus.
DVD/USB buttons
Use to control DVD player or view USB
memory device content.
SAP
Analog Mode: Selects MTS sound (Mono, Stereo,
or SAP). DTV Mode: Changes audio program
language, if additional languages are available.*
Accesses the AV devices connected to the
HDMI ports of the STB. Opens the SIMPLINK
Menu (when Installer Menu item 041
SIMPLINK EN is set to 2 or 3).
PIP
PIPCH+ PIPCH
PIP INPUT
SAP
-
SWAP
*
SAP notes:
(PIP/SWAP options N/A for the STB-2000)
• If SAP is selected and no SAP is provided, sound
may not be heard on channel.
• Each channel may have its own SAP setting.
• Each time digital channels are tuned, the STB attempts
to locate the default audio program language. If the
default audio program language is not available, the
STB will use the first available audio program.
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Reference: STB Installer Remote
If you are using an LG display panel, the LG remote provided with the
display should be sufficient. However, if you are using a commercial
non-LG display panel and/or if you intend to use multiple STBs/displays
in a single room installation environment, an LG Installer Remote
dedicated to STB control (see example at right) is available for purchase.
TV
DVD
SAP
INPUT
TIMER
MENU
The STB Installer Remote illustrated on the right shows typical remote
control functions and is provided for reference only.
For additional information and/or to purchase an STB Installer Remote,
please contact your LG service representative.
PORTAL
GUIDE
INFO
Installer Remote Functionality
The STB Installer Remote provides the same standard configuration
functionality as a typical LG Installer Remote, along with multi-code
capability. See also “Installer Remote Control Typical Key Functions”
information on the previous page.
OK
EXIT
MUTE
CC
Programming the STB Installer Remote (Multi-IR Code
Feature)
CH
VOL
This section describes how to program the STB Installer Remote to send
unique IR codes based on “bed number” in a multi-STB/display single
room installation. Up to nine beds can be programmed.
VD/
Note: The STB will always respond to the standard LG Installer Remote
IR code scheme, regardless of its multi-code IR setting.
The following procedure describes how to program the bed number in
the STB Installer Menu and in the STB Installer Remote.
1. Installer Menu item 020 FEATURE LEVEL determines the additional
IR code scheme to which the STB will respond. Access the STB
Installer Menu, and set item 020 to the desired value.
FLASHBK
The STB Installer Remote must now be programmed to match the
FEATURE LEVEL setting. That is, if item 020 is set to 17 for Bed 2,
the STB Installer Remote must also be set to Bed 2.
Note: In its default state, the STB Installer Remote uses the standard
LG Installer Remote IR code scheme.
2. On the STB Installer Remote, press and hold the OK button along
with the desired (bed) number button.
The TV LED at the top left of the remote will light for three seconds
and then turn OFF.
3. Once the TV LED turns OFF, release both buttons on the remote.
4. Verify the remote functionality, based on your settings.
Note: If necessary, you can restore the default STB Installer Remote
IR code scheme by pressing and holding the OK button on the remote
along with 0.
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Troubleshooting
General Troubleshooting (Some Quick and Easy Tips for Resolving Problems)
Installation
Symptom
Possible Cause(s)
Possible Solution(s)
Cannot direct enter
channel number.
(STB in Pass-through Mode) Installer
Menu item 028 CH. OVERIDE is set to
If Installer Menu item 028 CH. OVERIDE is set to 0, only
channels that are active in the STB’s channel lineup can be
0, i.e., disabled (recommended setting). selected. Set CH. OVERIDE to 1 to allow access for direct
keypad entry to all channels.
(STB in FTG Mode) The channel entered Channel access is restricted to channels included in the FTG
is not included in the FTG Channel Map. Channel Map. If necessary, make changes to the FTG Channel
Map using the FTG File Manager.
Power
Symptom
Possible Cause(s)
Possible Solution(s)
No power.
See STB Quick Check flow chart on following page.
Picture Reception and Sound
Symptom
Possible Cause(s)
Possible Solution(s)
No picture.
Display panel is turned OFF.
• Turn display panel ON.
• Power failure?
Antenna/cable not connected.
Connections incorrect.
MPI not connected.
Encrypted program.
Wrong tuning band.
Audio muted.
Connect antenna/cable signal to STB.
Check connections on STB, in particular, HDMI cabling.
If applicable, connect MPI cable to MPI device.
Try another channel.
Adjust Installer Menu settings.
Normal picture,
poor or no sound.
Press MUTE or use Volume Up key to increase sound level.
Try a different channel.
Broadcast problem.
Erratic Operation
Symptom
Possible Cause(s)
Possible Solution(s)
Installer Menu setup.
Wrong Installer Menu settings.
Adjust Installer Menu settings as required.
Installer Remote
Symptom
Possible Cause(s)
Possible Solution(s)
Remote doesn’t work.
Display Control not connected properly.
Use appropriate Display Control cable (provided) to connect
the STB to the display panel. See “STB Cabling Connections”
information in this document.
Remote not in TV Mode.
Not aimed at IR receiver.
Use MODE key to select “TV”; puts remote into TV Mode.
Point remote at IR receiver on display panel.
Remote too far from IR receiver or
IR path is obstructed.
Move remote closer to IR receiver on display panel, darken
room, and/or remove obstructions.
MPI not connected.
Weak batteries.
If applicable, connect MPI cable to MPI device.
Replace batteries.
Wrong battery polarity.
Too much light in room.
Wrong Installer Remote.
Check that “+” and “-” match in battery compartment.
Dim room light.
Requires compatible LG Installer Remote (see examples in this
document). Contact your LG representative.
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Troubleshooting (Cont.)
STB Quick Check
STB
Quick Check
STB
conected to
AC power?
No
Plug AC/DC power
adapter into AC outlet.
Yes
No
STB LED
steady red?
Bad
STB
Yes
Press POWER on
LG Installer Remote.
Check the Display
Control connection
between the STB and
the display panel.
STB LED
blinks off twice
every five
No
STB LED
blinking?*
No
Bad
STB
seconds?
Yes
Yes
End
1. Check the Display Control and HDMI
connections between the STB and the
display panel.
No
Display
panel ON?
2. Cycle power by removing and
reconnecting the STB AC/DC power
adapter.
Yes
* While the STB is turning ON and sending commands to turn ON the display panel, the LED on the STB’s front
panel blinks at a constant rate. Once both the STB and the display panel are ON, the STB LED remains lit but
blinks off twice in rapid succession every five seconds.
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Troubleshooting (Cont.)
Commercial Mode Check
Use this flowchart to determine whether the STB is currently in Commercial Mode.
Press POWER on
LG Installer Remote.
No
STB/display
turned ON?
See STB Quick
Check flow chart.
Yes
Leave STB/display ON,
and press MENU on the
Installer Remote.
On-screen
menu display
no longer
Function
Menu
on display?
STB is not in Commercial
Mode. Call Technical
Support for assistance.
Press MENU repeatedly
as if to access the
STB Installer Menu.
No
No
toggles?
Yes
Yes
STB is in
Commercial Mode.
STB is in
Commercial Mode.
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Glossary of Terms
Channel Lineup
Installer Menu
Pro:Centric Application
Channels set in the STB memory, via Auto
Tuning/manual editing.
Defines commercial STB functionality
based on the parameters set.
LG content delivery and communication
interface that provides interactive entertain-
ment, weather, amenities, etc. information
for end users. (Powered by Pro:Centric
server.)
Cloning
LG Free-To-Guest (FTG)
Refers to a particular commercial mode of
operation within an LG STB. See also FTG
Mode.
The process of capturing a Master STB
Setup and transferring it to a Target STB
using a USB memory device.
Pro:Centric Admin Client
Web editor/content wizard provided for
service provider and customer configuration
of Pro:Centric application elements.
Commercial Mode
Logical Channel Number
A number assigned to either a physical or
virtual channel number in a Logical Chan-
nel Map.
A mode of operation that provides a broad
range of commercial STB features based
on control (settings) provided by the PTC
and/or an MPI control device.
Pro:Idiom
Zenith proprietary security software that
unlocks access to premium content to help
assure rapid, broad deployment of HDTV
and other high-value digital content.
Major Channel Number
Typically, the RF channel number assigned
to a digital video stream.
CPU
The STB’s Central Processing Unit.
Responsible for the presentation of video
and audio from content received via the
STB’s tuner or Aux inputs.
Master STB
PTC
An STB whose Channel Map and Installer
Menu and STB setup menu settings have
been configured as a Master STB Setup for
cloning purposes.
Protocol Translator Card. The commercial
controller (microprocessor) of the com-
mercial STB.
E-Z Installation
Enables STB configuration and software/
firmware file downloads to selected STB
models from a Pro:Centric server. Managed
and administered via the Pro:Centric Admin
Client.
Target STB
An STB to which a Master STB Setup will
be transferred.
Minor Channel Number
A sub-channel or program number assigned
to the content embedded in the digital video
stream.
STB Setup Menus
EZ-Manager Wizard
Available via Installer Remote “MENU” key
in Pass-through Mode only. Menus provide
access to setup and functional features of
the STB.
MPI
Lodging model STB configuration wizard
that provides configuration options for
Pro:Centric operation as well as an option
for using a USB memory device to
configure an STB.
Multiple Protocol Interface. An MPI port or,
for some STB models, an MPI card slot
provides external control options for solution
providers.
USB Memory Device
A USB flash drive or USB storage device,
etc. that can be used for STB configuration
purposes (typically cloning or FTG Mode
via CPU configuration) or for updating STB
software.
MTI
FTG Channel Map
Multiple Television Interface. SONIFI
Solutions, Inc. proprietary protocol used
for TV configuration/control via an MTI
(typically labeled “DATA”) port.
Typically refers to a logical channel mapping
of physical RF channels. This allows digital
channels, like analog channels, to be tuned
without requiring the dash key. Also, chan-
nels (analog or digital) can be arranged in
any order that seems logical for customer
tuning/viewing.
Virtual Channel Number
Pass-through Mode
An alias (virtual) channel number provided
in the data stream, by the broadcaster, of a
digital broadcast channel to be displayed
by consumer STBs in place of the physical
channel number. The major number is the
same as the original analog channel
number and the minor number is the nth
program available in that digital video
stream.
The STB’s factory default mode of opera-
tion. STBs can be configured for stand-
alone use or as Master STBs for cloning
purposes, and/or STBs may be controlled
externally in this mode.
FTG Mode
LG commercial STB mode that enables
decryption of Pro:Idiom encrypted channels
and uses logical channel mapping. LG’s
proprietary PC software is required for
configuration.
Physical Channel Number
The major channel number assigned to
represent a specific 6 MHz RF band as
specified by either the broadcast or CATV
channel plan. See CEA (formerly EIA) or
NCTA specifications for further information.
Function Menu
Available via Installer Remote “MENU” key.
Indicates the STB is not in Pass-through
Mode. Restricts menu options to a subset
of the STB setup menus, allowing users
to retain functional control, while disabling
setup options.
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Document Revision History / Open Source Software Notice
Document Revision History
Date
Description
July 2014
July 2014
Revision A: New document
Revision B: Additional Pro:Centric IP configuration information
Open Source Software Notice
To obtain the source code under GPL, LGPL, MPL and other open source licenses, that is contained in this product, please
notices are available for download. LG Electronics will also provide open source code to you on CD-ROM for a charge covering
the cost of performing such distribution (such as the cost of media, shipping and handling) upon e-mail request to opensource@
lge.com. This offer is valid for three (3) years from the date on which you purchased the product.
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For Customer Support/Service, please call:
1-888-865-3026
Pro:Idiom is a registered trademark of Zenith Electronics LLC. Pro:Centric is a registered trademark of LG
Electronics Inc. Smart Share is a trademark of LG Electronics Inc. DLNA Certified is a registered trademark
of Digital Living Network Alliance. Intel is a registered trademark of Intel Corporation in the U.S. and/or other
countries. Wi-Fi Direct is a registered trademark of Wi-Fi Alliance. b-LAN is a trademark of SONIFI Solutions, Inc.
All other trademarks or registered trademarks are the property of their respective owners.
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