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The guidelines are based on standards that were
developed by independent scientific organizations
through periodic and thorough evaluation of
scientific studies. The standards include a
SAR information on this model phone is on file
with the FCC and can be found under the Display
searching on the FCC ID: OVFKWC-K24-2J0.
substantial safety margin designed to assure the
safety of all persons, regardless of age and health.
Additional information on SAR can be found on
the Cellular Telecommunications and Internet
Association (CTIA) web-site at
The exposure standard for wireless mobile phones
employs a unit of measurement known as the
Specific Absorption Rate, or SAR. The SAR limit
set by the FCC is 1.6 W/kg.*
* In the United States and Canada, the SAR limit
for mobile phones used by the public is
1.6 watts/kg (W/kg) averaged over one gram of
tissue. The standard incorporates a substantial
margin of safety to give additional protection for
the public and to account for any variations
in measurements.
Tests for SAR are conducted using standard
operating positions specified by the FCC with the
phone transmitting at its highest certified power
level in all tested frequency bands.
Although the SAR is determined at the highest
certified power level, the actual SAR level of the
phone while operating can be well below the
maximum value.
Caution
The user is cautioned that changes or
modifications not expressly approved by the party
responsible for compliance could void the warranty
and user’s authority to operate the equipment.
This is because the phone is designed to operate
at multiple power levels so as to use only the
power required to reach the network. In general,
the closer you are to a wireless base station
antenna, the lower the power output.
Optimize your phone’s performance
Use the guidelines on page 8 to learn how to
optimize the performance and life of your phone
and battery.
Before a phone model is available for sale to the
public, it must be tested and certified to the FCC
that it does not exceed the limit established by the
government-adopted requirement for safe
Air bags
If your vehicle has an air bag, DO NOT place
installed or portable phone equipment or other
objects over the air bag or in the air bag
deployment area. If equipment is not properly
installed, you and your passengers risk
serious injury.
exposure. The tests are performed in positions and
locations (e.g., at the ear and worn on the body) as
required by the FCC for each model.
Body-worn measurements differ among phone
models, depending upon availability of accessories
and FCC requirements. While there may be
differences between the SAR levels of various
phones and at various positions, they all meet the
government requirement for safe exposure.
Medical devices
Pacemakers—Warning to pacemaker wearers:
Wireless phones, when in the ‘on’ position, have
been shown to interfere with pacemakers. The
phone should be kept at least six (6) inches away
from the pacemaker to reduce risk.
The FCC has granted an Equipment Authorization
for this model phone with all reported SAR levels
evaluated as in compliance with the FCC RF
emission guidelines.
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iii
The Health Industry Manufacturers Association
and the wireless technology research community
recommend that you follow these guidelines to
minimize the potential for interference.
Blasting areas—Turn off your phone where blasting
is in progress. Observe restrictions, and follow any
regulations or rules.
Potentially explosive atmospheres—Turn off your
phone when you are in any area with a potentially
explosive atmosphere. Obey all signs and
instructions. Sparks in such areas could cause an
explosion or fire, resulting in bodily injury or death.
•
Always keep the phone at least six inches
(15 centimeters) away from your pacemaker
when the phone is turned on.
•
•
•
Do not carry your phone near your heart.
Use the ear opposite the pacemaker.
Areas with a potentially explosive atmosphere are
often, but not always, clearly marked.
They include:
If you have any reason to suspect that
interference is taking place, turn off your phone
immediately.
•
•
•
fueling areas such as gas stations
below deck on boats
Hearing aids—Some digital wireless phones
may interfere with hearing aids. In the event of
such interference, you may want to consult
Virgin Mobile or call the customer service line to
discuss alternatives.
transfer or storage facilities for fuel or
chemicals
•
•
•
vehicles using liquefied petroleum gas, such as
propane or butane
Other medical devices—If you use any other personal
medical device, consult the manufacturer of the
device to determine if it is adequately shielded
from external RF energy. Your physician may be
able to help you obtain this information.
areas where the air contains chemicals or
particles such as grain, dust, or metal powders
any other area where you would normally be
advised to turn off your vehicle engine
Use with care
In health care facilities—Turn your phone off in health
care facilities when instructed. Hospitals and
health care facilities may be using equipment that
is sensitive to external RF energy.
Use only in normal position (to ear). Avoid
dropping, hitting, bending, or sitting on the phone.
Keep phone dry
Potentially unsafe areas
If the phone gets wet, turn the power off
immediately and contact your dealer. Water
damage may not be covered under warranty.
Posted facilities—Turn your phone off in any facility
when posted notices require you to do so.
Aircraft—FCC regulations prohibit using your phone
on a plane that is in the air. Turn your phone off or
switch it to Airplane Mode before boarding aircraft.
Resetting the phone
If the screen seems frozen and the keypad does
not respond to keypresses, reset the phone by
completing the following steps:
Vehicles—RF signals may affect improperly installed
or inadequately shielded electronic systems in
motor vehicles. Check with the manufacturer of the
device to determine if it is adequately shielded
from external RF energy.
1. Remove the battery door.
2. Remove and replace the battery.
If the problem persists, return the phone to the
dealer for service.
iv
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Accessories
Hearing-Aid Compatibility (HAC) Features
of this Phone
Use only Kyocera-approved accessories with
Kyocera phones. Use of any unauthorized
accessories may be dangerous and will invalidate
the phone warranty if said accessories cause
damage or a defect to the phone.
This Virgin Mobile phone has been certified as
receiving an M4 rating for hearing aid-compatibility
performance. While there is no guarantee, digital
wireless phones that receive a minimum of an M3
rating should provide acceptable performance with
most hearing aids. Hearing loss and hearing aids
are highly individualized, however, so optimal
performance cannot be guaranteed. Other factors,
such as type of hearing aid device or degree of
hearing loss, also can affect a phone’s
Radio Frequency (RF) energy
Your telephone is a radio transmitter and receiver.
When it is on, it receives and sends out RF energy.
Virgin Mobile’s network controls the power of the
RF signal. This power level can range from 0.006
to 0.6 watts.
performance for a particular user.
In August 1996, the U.S. Federal Communications
Commission (FCC) adopted RF exposure
guidelines with safety levels for hand-held wireless
phones. These guidelines are consistent with the
safety standards previously set by both U.S. and
international standards bodies in the
Hearing Aids and Wireless Phones
A hearing aid uses a microphone to collect
and convert sound waves to electrical signals.
The hearing aid then amplifies and converts the
electrical signals back to audible sounds for the
hearing aid user to hear. Radio frequency (RF)
emissions generated by digital wireless phones
often interfere with the operation of a hearing aid’s
microphone, distorting the amplified audible sound.
In addition, hearing aid microphones tend to collect
ambient noise and amplify these sounds,
following reports:
•
ANSI C95.1 (American National Standards
Institute, 1992)
•
NCRP Report 86 (National Council on
Radiation Protection and Measurements,
1986)
interfering with the desired audio transmission.
•
ICNIRP (International Commission on
Non-Ionizing Radiation Protection, 1996)
ANSI Standard
To diminish interference between wireless phones
and hearing aids, the FCC requires wireless
carriers to offer phones that meet the American
National Standards Institute (ANSI) C63.19
standard for reduced RF emissions. Wireless
phones that comply with the FCC’s hearing
aid-compatibility (HAC) regulations must receive a
minimum rating of “M3” for RF emissions under the
ANSI C63.19 standard. The “M” rating refers to the
phone’s RF emissions level for use with hearing
aids operating in the microphone setting. The
higher the phone’s “M” rating, the more likely the
phone is compatible with a hearing aid operating in
the microphone setting.
Your phone complies with the standards set by
these reports and the FCC guidelines.
E911 mandates
Where service is available, this handset complies
with the Phase I and Phase II E911 Mandates
issued by the FCC.
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v
Hearing aids also have ratings similar to wireless
phones. Most newer hearing aid models receive at
least an M2 rating.
To determine the level of compatibility
between your hearing aid and this Virgin Mobile
HAC-certified phone, combine the M rating of
your hearing aid and the M4 rating of this phone.
For example, if you pair an M3 hearing aid with
this M4 phone, you will achieve a combined rating
of seven.
•
•
•
Any combined rating equal to or greater than 6
provides excellent performance.
Any combined rating equal to 5 offers
good performance.
Any combined rating equal to 4 offers
acceptable performance.
Please visit our website www.virginmobileusa.com
if you have any additional questions about hearing
aid-compatibility.
Battery and charger specifications
Charger
Input
Output
CV90-G2968-01 120VAC 60Hz 7W
CV90-G2588-01 100-240VAC 50/60Hz 0.2A
CV90-G2589-01 100-240VAC 50/60Hz 0.3A
Standard Battery:
5.2VDC400mA
4.2VDC 0.6A
4.5VDC 1.2A
CV90-P3031-01 3.7V 900mAh
Extended Battery:
CV90-P3032-03 1800mAh
Kyocera Wireless Corp.
10300 Campus Point Drive, San Diego, CA 92121
U.S.A.
Visit us at www.kyocera-wireless.com
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CONTENTS
1
Getting Started. . . . . . . . . . . . . . . . . . . . . . 1
11 Customizing Your Phone . . . . . . . . . . . .37
Silencing all sounds . . . . . . . . . . . . . . . . . . . . . . 38
Setting ringtones . . . . . . . . . . . . . . . . . . . . . . . . 38
Setting sounds for your phone . . . . . . . . . . . . . . 38
Personalizing the screen . . . . . . . . . . . . . . . . . . 40
Creating a secure environment. . . . . . . . . . . . . . 42
Connecting to a TTY/TDD device . . . . . . . . . . . . 43
Setting position location. . . . . . . . . . . . . . . . . . . 43
Finding your phone's serial number. . . . . . . . . . .2
Activating your Virgin Mobile account . . . . . . . . .2
Getting to know your phone . . . . . . . . . . . . . . . . .3
2
3
My Account . . . . . . . . . . . . . . . . . . . . . . . . 9
Checking your account balance . . . . . . . . . . . . . .9
Top-Up your account . . . . . . . . . . . . . . . . . . . . . .9
Making and Answering Calls . . . . . . . . . 11
Phone calls . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Recent calls . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
Speed dialing . . . . . . . . . . . . . . . . . . . . . . . . . . .14
1-Touch dialing . . . . . . . . . . . . . . . . . . . . . . . . .14
Voicemail. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
12 Using Voice Recognition. . . . . . . . . . . . . 45
Setting up voice dialing . . . . . . . . . . . . . . . . . . . 45
Making a call using voice tags . . . . . . . . . . . . . . 45
Making a call using digit dialing. . . . . . . . . . . . . 46
Training voice recognition . . . . . . . . . . . . . . . . . 47
13 Using the Camera . . . . . . . . . . . . . . . . . . 48
Accessing picture mode . . . . . . . . . . . . . . . . . . . 48
Taking a picture. . . . . . . . . . . . . . . . . . . . . . . . . 50
4
5
Entering Text . . . . . . . . . . . . . . . . . . . . . . 17
Storing Contacts . . . . . . . . . . . . . . . . . . . 20
Creating a new contact . . . . . . . . . . . . . . . . . . . .20
Customizing your contacts . . . . . . . . . . . . . . . . .20
Finding contact information . . . . . . . . . . . . . . . .23
14 Using Tools . . . . . . . . . . . . . . . . . . . . . . . 51
Voice memo. . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Scheduler . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Alarm clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Tip calculator . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Calculator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Timer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Stopwatch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
6
7
Text Messaging . . . . . . . . . . . . . . . . . . . . 24
Sending text messages . . . . . . . . . . . . . . . . . . . .24
Receiving text messages . . . . . . . . . . . . . . . . . . .27
Customizing message settings. . . . . . . . . . . . . . .29
picture messaging. . . . . . . . . . . . . . . . . . 30
Sending picture messages . . . . . . . . . . . . . . . . .30
Receiving picture messages . . . . . . . . . . . . . . . .31
®
IM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
15 Getting Help . . . . . . . . . . . . . . . . . . . . . . . 55
16 Consumer Limited Warranty. . . . . . . . . . 56
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58
8
9
VirginXL . . . . . . . . . . . . . . . . . . . . . . . . . . 34
10 My stuff. . . . . . . . . . . . . . . . . . . . . . . . . . . 35
My ringtones . . . . . . . . . . . . . . . . . . . . . . . . . . .35
My games. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35
My other stuff. . . . . . . . . . . . . . . . . . . . . . . . . . .35
My graphics . . . . . . . . . . . . . . . . . . . . . . . . . . . .36
My sounds . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36
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1
GETTING STARTED
Installing the battery
Charging the battery
You must have at least a partial charge in the
battery to make or receive calls.
Your Cyclops phone comes with a removable
lithium ion (LiIon) battery. Fully charge the
battery before using the phone.
To charge the battery:
To install the battery:
1. Connect the AC adapter to
the jack on the bottom of
the phone. Do not force
the AC adapter into the
jack. Make sure the
arrow is face up
1. Hold the phone
face down.
1. Place your thumb on the
ribs at the top of the
battery door and slide the
battery door downward to
remove it
as shown.
2. Plug the adapter into a wall outlet.
2. Place the battery in the
phone casing with the
metal contacts facing
towards the bottom end
of the phone.
The battery icon in the upper right corner of the
screen tells you whether the phone is:
•
•
•
Charging (the icon is animated)
Partially charged
Fully charged
3. Replace the battery door
by sliding the notches into
the openings at the
Note: The battery will not charge if you use the
phone while it is connected to an AC adapter.
bottom and outside edges
of the battery casing.
Note: You must use a Kyocera-authenticated
battery in your phone. If you attempt to use a
battery that has not been authenticated you will
receive a security warning. Contact Virgin Mobile
to obtain a Kyocera-authenticated battery.
4. Slide the door up to secure the cover
into place.
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Finding your phone's serial
number
To activate your Virgin Mobile account, you
need your phone's serial number (ESN). To
locate the number:
Programming your phone
Once your account is activated, you will receive
MDN (your Virgin Mobile phone number) and
MSID (your Network ID) numbers. These are
used to program your phone. When you are ready,
follow these steps to program your phone:
1. Turn your phone on.
1. Turn on your phone.
2. Dial ##VIRGIN (##847446). Press
2. From the main screen, press
to
to
select Menu.
select Service.
3. Using the
then press
, scroll to highlight Settings and
.
3. Highlight Edit and press
.
4. The prompt "Edit MDN - enter 10 digits…" is
4. Using the
, scroll to highlight Phone Info
displayed. If any numbers appear on this
and then press
5. Using the
and then press
6. Using the
.
screen, press
5. Enter the 10-digit MDN number.
6. Press to select
to clear the screen.
, scroll to highlight Build info
.
.
, scroll down to locate your
7. The prompt "Edit MSID - enter 10 digits…" is
ESN (the phone’s serial number). Your
phone's ESN is an 11-digit number displayed
immediately following ESN (dec).
7. Write down the ESN.
displayed. If any numbers appear on this
screen, press
to clear the screen.
8. Enter the 10-digit MSID/Network ID number.
Drop any zeros at the beginning and enter
only the last 10-digits.
Activating your Virgin
Mobile account
9. Press
to select Done.
10. A message saying your programming is
complete is displayed. The phone turns off
and then on by itself.
Before you can start talking, messaging, or
downloading, you need to activate service
with Virgin Mobile. You need your phone's serial
number (ESN) to activate your Virgin Mobile
account. See “Finding your phone's serial
number” on page 2. Activate your account online
clicking on Activate. Or call Virgin Mobile At Your
Service at 1-888-322-1122.
That's it - you are done! Nice work. It might take a
couple of hours to get you set up on our network,
but we will send a text message to your phone to
let you know you can start talking. Also, it may
take up to 4 hours for VirginXL, voicemail, and
Top-Up features to come online.
2
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Getting to know your phone
Keypad - This is how the phone looks when it is open. When the phone is closed, the keys are locked to
prevent accidental key presses.
Main screen.
1
2
Speakerphone key activates the speakerphone and
answers incoming calls.
Left option button accesses menus and functions.
3
4
Navigation key scrolls through lists and text entry fields
and accesses shortcuts from the main screen.
Send/Talk key starts or answers a call. Press once to
activate voice dialing, twice to display the Recent Calls
list, and three times to redial the last number dialed.
5
6
BACK key erases characters in text entry and returns
you to the previous screen.
Keypad for entering numbers, letters, or symbols.
7
8
9
*/Shift key changes the text mode in text entry.
Right option button accesses the Contacts directory and
other menu options.
OK key selects a menu item or option. In standby mode,
pressing the OK key will activate camera mode.
10
11
12
End/Power key turns the phone on and off, ends a call
or VirginXL session, and returns you to the main screen.
Space/# key enters a space during text entry. Press and
hold to activate or deactivate Vibrate mode.
0/Next key cycles through word choices during text entry.
13
14
Jack for AC adapter (included) and data cable (sold separately).
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3
Jack for Hands-free Headset or compatible
15
TTY device only (sold separately).
Volume key to raise or lower ringtone volume.
16
17
Camera key activates Camera mode. To
activate Camera mode, press and hold until
you hear two beeps.
External Speaker
Camera lens
18
19
20
Camera Flash/Message Indicator Light light flashes
when taking a picture or lights when you have a
message or missed call.
External screen displays time, caller ID, signal and
21
battery strength.
Warning: Inserting an accessory into the incorrect jack will damage the phone.
4
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Understanding screen icons
These icons may appear on your phone’s screen.
The phone is operating in IS95 digital mode.
New photo and voice message.
New voice and text message.
New photo and text message.
New photo, voice and text message.
The phone is receiving a signal. You can make and
receive calls. Fewer bars indicate a weaker signal.
A call is in progress.
The phone is not receiving a signal. You cannot
make or receive calls.
DRM protected.
New IM Msg
High-speed data service is available and active on
your phone.
New Email Msg
(blinking) The phone is sending
high-speed data.
New IM & New Email Msg
The battery is fully charged. The more
black bars, the greater the charge.
(blinking) The phone is receiving high-speed data.
High-speed data service is available, but the phone
is dormant.
The phone is set to vibrate or to vibrate
and then ring.
The alarm clock is set.
Speakerphone
Auto Answer
The phone is in privacy mode or is accessing a
secure Web site.
Position location is sent to Virgin
Mobile and to emergency services.
You have a text or picture message.
Position location is set to emergency
services only.
You have a voicemail.
New photo message.
The phone is in picture mode.
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5
Performing basic functions
Note: The phone must be powered ON to perform the following functions.
To...
From the external screen...
Turn the phone on
Turn the phone off
Make a call
Press
and wait until the phone beeps.
Press and hold
until the phone beeps.
Enter the number and press
.
End a call
Press
Press
.
.
Answer a call
Adjust volume during a call
Acknowledge an alert
Access menus
Scroll menus
Press side volume keys
up or down.
once.
Press
when you see OK.
Press the left option button
Press
Highlight a menu or option and press
Press down.
up or down.
Select menus
once.
Access Recent calls list
Activate Picture mode
Take a picture
Press and hold the camera key or press
in standby mode.
. Focus on the image and select
Press and hold the side camera key
Capture to take a picture.
Access voicemail
Press and hold
. Follow the system prompts.
Verify your phone number
Select Menu → Contacts → My phone #.
Silence the ringtone on an
incoming call
Press
then
to answer.
Activate voice dialing
Press and hold
to initiate voice dialing. Contact must have voice tag
assigned (see page 45).
6
Getting Started
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Using menus
The contents of the main menu are as follows:
Messaging
Send text msg
My Account
Allows you to view
Pictures
Take a picture
Recent calls
All calls
Settings
Sounds
Inbox
Send IM
your balance and
Top-Up your
account.
My pictures
Send picture msg
Information
Incoming calls
Outgoing calls
Missed calls
Erase call lists
Recent calls timer
All calls timer
Display
Convenience
Call options
Messaging
Camera
Security
Network
Send email
Send picture msg
VAM (Virgin Mobile
Audio Messaging)
Voicemail
Virgin Alerts
Outbox
Saved
VirginXL
Launches VirginXL
and provides access Add new
to exclusive content. Find name
Contacts
View all
Tools
Voice memo
Accessories
Phone info
Groups
My stuff
My ringtones
My games
My other stuff
My graphics
My sounds
Speed dial list
Voice dial list
My Phone #
Information
Scheduler
Alarm clock
Tip calculator
Calculator
Timer
Drafts
Msg settings
Erase msgs
Stopwatch
IM
Launches the AOL
®
Instant
Messenger™.
Accessing menu items
•
From the main screen, press
select Menu.
to
In this guide, an arrow → tells you to select an
option from a menu.
•
•
Press
Press
to select Contacts.
left, right, up, or down to scroll
For example, Menu → Settings means select
Menu, then select the Settings option.
through menus and options.
Note: To change the way the menus appear, see
“Choosing a menu style” on page 40 for details.
•
•
•
Press
Press
Press
to select a menu item.
to back up a menu level.
to return to the main screen.
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7
Common causes of battery drain
Navigation key
shortcuts
•
•
•
Playing games or using the Web.
Keeping backlighting on.
From the main screen, press and hold
access the following shortcuts:
to
Up: Access My Account
Down: Access Recent calls lists
Left: Launches VirginXL
Operating in digital mode when far away from
a base station or cell site.
•
•
Using data cables or accessories.
Right: Access text messaging
Operating when service is unavailable, or
service is available intermittently.
Caring for the battery
•
•
High earpiece and ringtone volume settings.
Repeating sound, vibration, or light alerts.
Recharging the battery
You can safely recharge the battery at any time,
even if it has a partial charge.
Purchasing accessories
To purchase accessories for your new phone,
such as a hands-free headset, carrying case, or
car power adapter, please visit
Note: Before removing the battery, make sure the
phone is powered off.
General safety guidelines
•
•
•
Do not take apart, puncture, or short-circuit
the battery.
If you have not used the battery for more than
a month, recharge it before using your phone.
Avoid exposing the battery to extreme
temperatures, direct sunlight, or high
humidity.
•
Never dispose of any battery in or near a fire.
It could explode.
8
Getting Started
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2
MY ACCOUNT
You can manage your Virgin Mobile account
directly from your phone. The basic tasks are
summarized in this chapter. For more information
about your account, go to
When your balance is low, you can Top-Up your
account from your phone as follows:
1. Select Menu → My Account.
2. Use the navigation key
to scroll down to
.
the Top-Up link and press
3. Scroll down and select either Top-Up Card,
Checking your account balance
You can check your Virgin Mobile account
status in one of two ways
Credit Card, or Pay-Pal.
Top-Up with a Top-Up card
1. Enter your vKey and press
2. Press to select Login.
3. Enter your Top-Up card's PIN number and
press
.
(additional charges may apply):
•
From the main screen, press
- or -
up.
.
Select Menu → My Account.
4. Scroll down to select Top-Up Now and press
–
Your current account information is sent
.
to your phone and appears on your
screen.
5. At the confirmation screen, select Yes by
pressing
6. At the Approved screen, press
7. Press to exit. You've just topped up!
.
–
When your account is low or empty, you
receive a notification to Top-Up.
.
Top-Up your account
Top-Up with a Debit Card, Credit Card, or
PayPal account
Top-Up is how you increase your Virgin Mobile
account balance. You can Top-Up your Virgin
Mobile account right from your phone. First, buy
a Top-Up card at the thousands of retailers that
carry them, or register your debit card, credit
card, or Paypal account at
Before you can Top-Up from your phone with a
debit card, credit card, or Paypal account, you
need to register the credit/debit card or Paypal
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1. Enter your vKey and press
.
2. Scroll down to select Login and press
.
3. Enter the amount you want to Top-Up and
press
.
4. Scroll down to select Top-Up Now and press
.
5. Your phone will confirm the amount you want
to Top-Up. Scroll down to select Yes and press
.
6. That's it. You will receive a message letting
you know that you’ve Topped-Up your
account. Press
.
7. Press to exit.
To find a store near you that sells Top-Up cards,
select Find a Store from the Top-Up menu.
Note: You can also Top-Up over the Web at
For more information
To learn more about your Virgin Mobile account
and Virgin Mobile’s service options, visit
10
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3
MAKING AND ANSWERING CALLS
Answering a call
Phone calls
When a call comes in, the phone rings, vibrates,
or lights up, and an animated icon appears.
The phone number of the caller also appears if it
is not restricted. If the number is stored in your
Contacts directory, the contact name appears.
Making a call
Make sure you are in an area where a signal
can be received. Look for the
symbol on the
main screen. The more bars you see in this
symbol, the stronger the signal. If there are no
bars, move to where the signal strength is better.
When the phone has been idle for a time, it
changes to power save mode. When you see your
phone’s screen dim, press any key to return to
normal operating mode.
•
Press
- or -
Press
to answer the incoming call.
•
to answer the incoming call and
turn on the speakerphone.
Answering calls using the flip
Entering a number
You can set the phone to answer immediately
when you open the flip.
1. Enter the phone number and press
2. Press to end the call.
.
•
Select Menu → Settings → Convenience →
Open to answer → Enabled.
Using voice dialing
–
Select Disabled to have the phone
Voice dialing requires that a contact be saved with
a voice tag. See page 45.
continue ringing when you open the flip.
Answering calls using “Any key”
1. Press
to initiate voice dialing.
You can set the phone to answer calls
when you press any key on the keypad except
2. Say the name of the contact when prompted.
,
The phone places the call.
, or
.
3. Press
to end the call.
•
Select Menu → Settings → Convenience →
Any key → Any key answer.
Note: You cannot use Any key answer and Any
key mute at the same time, see “Silencing a call
using “Any Key”” on page 12.
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Adjusting the volume during a call
Calling a saved number
•
To adjust the earpiece volume during a call,
press the side volume key up or down.
If you have already saved a phone number, you
can use the Contacts list to find it quickly.
1. From the main screen, press
to
Silencing an incoming call
select Contacts.
•
Press
or
to select Silence.
2. Scroll down the list to find the contact you
Note: In the absence of voicemail, this feature
drops the call.
want to call.
3. Highlight the name and press
to dial
- or -
the number.
•
Press
then press
to answer the call.
Using the speakerphone
This action silences the current call only. The next
call rings as normal.
Your Cyclops phone has a built-in speakerphone.
•
To turn on the speakerphone, press
you press during an incoming call alert,
you answer the call.
. If
Silencing a call using “Any Key”
You can set the phone to mute the ringtone
on incoming calls by pressing any key except
The
icon at the top of the phone screen
or
,
, or
.
indicates that the speakerphone is on.
•
Select Menu → Settings → Convenience →
Any key → Any key mute.
•
To turn off the speakerphone, press
.
Setting the phone to hold calls
You cannot use Any key mute and Any key answer
at the same time, see “Answering calls using “Any
key”” on page 11.
The Hold Call feature allows you to place
incoming calls on hold until you are ready to
answer them.
Redialing a number
Note: This feature will not work if “Open to
Answer” is enabled. See “Answering calls using
the flip” on page 11.
•
To redial a recent call, press
your Recent calls list. Highlight a phone
number or name and press
Tip: To redial the last number called,
received, or missed, press three times.
twice to open
.
1. Select Menu → Settings → Convenience →
Hold call → Enabled.
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–
If you have not recorded a hold message,
you are prompted to record one, such as
“Please hold. I’ll answer in a minute.”
Recent calls
Dealing with missed calls
When you have missed a call, “Missed Call”
appears on your screen unless the caller leaves
a voicemail.
2. Record the message twice, as prompted.
3. Select Save or Options
(Play, Re-Record, or Exit).
•
•
To clear the screen, press
To return the call, press
to select OK.
The next time a call comes in, you have the option
of placing it on hold.
to select Calls
then press
To view details of the call, press
Calls then press to select Details.
.
Placing a call on hold
•
to select
You can place a call on hold once you have
enabled this feature.
Setting missed call alerts
Note: If you are already on a call and you receive
another call, you cannot place the incoming call
on hold. It goes to voicemail.
You can set an alert to beep every five minutes
after you have missed a call.
1. Select Menu → Settings → Sounds →
1. When a call comes in, press
to select
Alerts → Missed call alert.
Options → Hold call. The caller is placed on
hold and hears your recorded hold message.
2. Select an option and press
.
2. To speak to the caller, select Answer.
Viewing recent call details
- or -
Details on the last 60 calls you made, received, or
missed are stored in the Recent calls list and are
identified by the following icons:
To hang up without speaking to the caller,
select End Call.
Changing the hold message
Outgoing call
Missed call
Incoming call
1. Select Menu → Settings → Convenience →
Hold call → Re-Record msg and follow the
prompts.
2. Record the message twice.
3. Select Save or Options
(Play, Re-Record, or Exit).
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Viewing recent calls
Erasing recent calls
1. Select Menu → Recent calls.
2. Select either All calls, Incoming calls,
1. Select Menu → Recent calls →
Erase call lists.
Outgoing calls, or Missed calls.
2. Select either All calls, Incoming calls,
Outgoing calls, or Missed calls and
3. Select a recent call item and press
to
press
.
select Options:
3. Press
to select Yes.
–
–
–
–
Save adds the phone number to the
Contacts list.
Speed dialing
Send text msg sends a text message to
the contact.
Before you can use speed dialing, you must save a
phone number as a contact and assign a speed
dial location to it.
Send picture msg sends a picture message
to the contact.
•
To add a speed dial location to a saved or new
contact, see “Customizing a phone number”
on page 22.
Erase record erases the selected
call record.
Note: If the phone number is classified as
“secret,” you must enter your four-digit lock code
to view or edit it. For information on the lock
code, see “Changing your lock code” on page 43.
To classify a phone number as secret, see
“Customizing a phone number” on page 22.
To call a contact that has a speed dial location:
From the main screen, enter the one- or two-
digit speed dialing location and press
•
.
1-Touch dialing
1-Touch dialing is the fastest way to speed dial a
contact that has a speed dial location.
Calling recent calls
1. Press
down or select
Note: You must (1) enable 1-Touch dialing on
your phone and (2) have a speed dial location
assigned to a contact. See “1-Touch dialing” on
this page.
Menu → Recent Calls.
2. Select an option and press
.
3. Highlight the number you want to call and
press
.
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Enabling 1-Touch dialing
Checking voicemail messages
•
Select Menu → Settings → Convenience →
When a voice message is received, your screen
displays “New Messages” along with the
symbol at the top of your screen. Standard airtime
charges apply.
1-Touch dialing → Enabled.
Using 1-Touch dialing
To call a contact that has a speed dial location:
If you see “New Messages”
•
From the main screen, press and hold the
speed dialing number. If it is a two-digit
number, press the first digit briefly, then press
and hold the second digit. For example, if the
speed dialing location is 15, press
1. Press
to select
Call, which initiates a call to your
voicemail number.
2. Follow the prompts to retrieve the message.
To clear the screen without checking messages:
briefly, then press and hold
.
•
Press
to select Ignore.
Voicemail
If you see only the
symbol
Setting up voicemail
1. Press and hold
to initiate a call to your
Before your phone can receive voicemail
messages, you must set up a 4-10 digit passcode
and record a personal voicemail greeting. When
you have set up your voicemail, all unanswered
calls to your phone are automatically transferred
to voicemail, even if your phone is in use or
turned off.
voicemail number.
2. Follow the prompts to retrieve the message.
•
You can set the phone to beep or vibrate every
five minutes to remind you that you have
voicemail. See “Setting sound alerts” on
page 39.
1. From the main screen, press and hold
to
Emergency services
dial into your voicemail.
Note: Regardless of your 3-digit emergency code
(911, 111, 999, 000, etc.), your phone operates
as described below.
2. Follow the system prompts to record a
greeting and complete the system setup.
Note: If you are having trouble accessing your
voicemail, contact Virgin Mobile.
•
Dial your 3-digit emergency code and
press
.
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You can call the code even if your phone is locked
or your account is restricted. When you call, your
phone enters Emergency mode. This enables the
emergency service exclusive access to your phone
to call you back, if necessary. To make or receive
regular calls after dialing the code, you must exit
this mode.
Exiting Emergency mode
When you have completed the emergency call:
1. Press
to select Exit.
2. Press
again to confirm your choice.
Note: To determine who has access to your
location, see “Setting position location” on
page 43.
Tracking calls
You can track the number and duration of calls
made and received on your phone.
•
Select Menu → Recent calls→ All calls timer.
This timer cannot be reset.
Timing your calls
You can set your phone to beep 10 seconds
before each minute passes when you are on a call.
•
Select Menu → Settings → Sounds →
Minute alert → Enabled.
16
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4
ENTERING TEXT
You can enter letters, numbers, and symbols in
contacts, text messages, and your banner.
Entering numbers
•
•
To enter a number while in
a number key once.
mode, press
or
Understanding screen
To enter a number while in
mode, press and hold a number key until the
number appears on the screen.
The current entry mode
(and capitalization setting, when applicable)
are indicated by icons.
characters
remaining
capitalization setting
Entering words letter by letter
1. Press a key once for the first letter, twice for
text entry
mode
the second letter, and so on.
2. Wait for the cursor to move right and enter the
text entry
fields
next letter.
Note: To enter a space, press
.
Entering words quickly
Text entry modes
When you press a series of keys using
checks its dictionary of common words and
guesses at the word you are trying to spell.
mode,
There are six text entry modes:
Case change
Rapid Entry
Add Symbol
1. For each letter of the word you want, press the
Numbers only
key once. For example, to enter the word
“any” press
2. If the word doesn’t match what you want,
press to look at other word matches.
3. When you see the word you want, press
→
→
.
Normal alpha
Add Smiley
.
Note: The mode you start in depends on the task
you are doing. For example, when entering a
phone number, you’re in number mode. When
entering a name for a contact, you’re in normal
text mode. See “Changing modes” on page 18.
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Entering symbols
Changing modes
While entering text in
symbols by pressing
mode, you can enter
until you see the symbol
Sometimes you need to change modes. For
example, to enter numbers in an email address
you want. Using this method, you have access to
the following symbols:
while in
mode, enter the numbers, and then change
back to mode to complete the address.
To change text entry modes:
mode, you must change to
.
@ ?
To access the full set of symbols:
1. From the text entry screen, select Options.
!
-
,
&
:
‘
1
•
Press and hold
until the icon for the
mode you want appears.
2. Select
Add Symbol.
- or -
3. Press
down to view the list of symbols.
•
Select Options and then select a different
4. Press the number key corresponding to the
mode.
symbol you want.
Capitalization settings
Entering smileys
You can change capitalization at any time while
1. From the text entry screen, select Options.
entering text. Simply press
or lower case while in
to choose upper
2. Select
Add Smiley.
Normal alpha mode.
3. Press
down to view the list of smileys.
4. Press the number key corresponding to the
smiley you want.
Switching default text entry modes
You can change the default text entry mode when
creating a text message. This setting applies only
to the message body screen, not the “To” screen.
1. Select Menu → Messaging →
Msg settings → Text entry.
2. Select Normal alpha or Rapid mode.
18
Entering Text
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Quick reference to text entry
This table gives general instructions for entering letters, numbers, and symbols.
For keypad
To...
Do this...
Enter a letter
Use
mode and press a key, see “Text entry modes” on
page 17.
Enter a number
Enter a symbol
Enter a smiley
Use
mode and press a key. For more options, see “Text entry
modes” on page 17.
Use
mode and press a key. For more options, see “Text entry
modes” on page 17.
Use
mode and press a key once to enter its number. For more
options, see “Text entry modes” on page 17.
Enter a space
Press
Press
.
Erase a character
.
Erase all characters
Press and hold
.
Move the cursor right or left
Move the cursor up or down
Change text entry modes
Capitalize any letter
Press
Press
right or left.
up or down.
Press and hold
.
In
mode, press
mode, press
mode, press
or
. Choose
. Choose
. Choose
.
Lowercase any letter
Change to Initial Caps
Select soft options on the screen
In
.
In
.
Press
.
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5
STORING CONTACTS
Use your phone’s Contacts directory to store
information about a person or company. Each
contact entry can have up to six phone numbers,
two email addresses, two Web addresses, two
street addresses, and a space for notes.
Adding a code or extension
When you save the phone number of an
automated service, you may include a pause to
stop dialing, for example, where you would wait
to dial an extension.
1. From the main screen, enter the phone
Creating a new contact
1. From the main screen, enter the phone
number you want to save, including the
area code.
number.
2. Press
to select Options.
3. Select a type of pause:
–
–
Time pause causes the phone to
stop dialing for two seconds.
Hard pause causes the phone to
stop dialing until you select
Options → Release while making the call.
2. Press
to select Save.
3. Press
to select Save new contact.
4. Enter a name for the contact.
–
If you need to learn how to enter letters,
see page 17.
4. Enter the remaining numbers.
–
To add a symbol or smiley to the contact
name, or to change the text entry mode,
5. Press to select Save.
press
to select Options.
Customizing your contacts
5. Either save now or add more
You can customize each contact in your Contacts
directory by assigning ringtones, pictures, and
number types, or by classifying your contacts as
Personal or Business.
contact information.
–
–
To save now, press
to select Save.
To enter additional phone numbers, email
and Web addresses, or notes, press
down repeatedly. For help switching
between numbers and letters for email or
Web addresses, see “Changing modes” on
page 18.
Assigning ringtones
1. Press
to select Contacts.
2. Highlight a contact and press
.
3. Highlight the contact name and press
to
select Options.
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4. Select Ringer → Assign ringer.
5. Scroll down the list to hear the different
5. Highlight an option to designate the number
as General, Work, Home, Mobile, Pager, or
Fax and press
. The associated icon
ringtones or press
from your Saved Sounds folder.
6. Press to assign the selected ringer.
to assign a ringer
appears next to the number in your Contacts
directory and Recent calls list.
general
work
email address
street address
Web page URL
note
Assigning pictures
1. Press
to select Contacts.
2. Highlight a contact and press
.
home
3. Highlight the contact name and press
to
mobile
pager
fax
select Options.
4. Select Picture → Assign picture →
My pictures.
Tip: To take a new picture, select Picture →
Assign picture → Take picture now.
6. Press
to select Save.
5. Scroll through the list to view your pictures
Editing a contact
and press
to assign it to your contact.
1. Press
2. Highlight a contact and press
3. Highlight the contact name or number and
press to select Edit.
to select Contacts.
.
Assigning number types
When you assign a number type, an icon is placed
in front of a contact number to specify the type of
number, such as work, home, or mobile.
4. Enter your changes and press
to
select Save.
1. Press
2. Highlight a contact and press
3. Highlight a contact number and press
to select Contacts.
.
Erasing a contact
1. Press
2. Highlight the contact to erase and press
3. Press to select Options.
4. Highlight Erase contact and press
5. Press to confirm.
to select Contacts.
the
to select Edit.
.
4. Press
down once and press
.
.
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–
Add voice dial to record a voice tag so you
can call a contact using voice recognition
(VR). For more information, see page 45.
Erase voice dial erases the voice tag
associated with the number.
Customizing a phone number
1. Press
to select Contacts.
2. Highlight the contact to edit and press
.
–
–
3. Press
down to highlight the
phone number.
Edit voice dial records a new voice tag.
4. Press
to select Options.
6. Enter the new information and follow
5. Highlight an option and press
:
the prompts.
–
–
Call to call the contact.
Send text msg brings you to the text
7. Select Save, if necessary.
messaging screen.
Send picture msg brings you to the picture
messaging screen.
Add speed dial assigns or removes the
speed dial location.
View number to see the selected
phone number.
Using groups
–
–
–
–
–
You can create and save a list of multiple
recipients. Your Cyclops phone stores five group
lists with up to 10 recipients per list.
Creating Groups
1. Select Menu → Contacts → Groups.
2. Press
to select New.
Erase number erases the number from
the contact.
3. Enter a name for the group. For help entering
Secret makes the number secret so that it
does not appear on the screen until the
lock code is entered. Secret numbers can
be called without a lock code.
(For more information, see “Erasing all
contacts” on page 43.)
Primary number makes this number the
first one that shows up when you open
the contact.
text, see page 17.
4. Press
to select Next.
5. Highlight a contact and press
to select
Add to check the box. Repeat for each contact
you wish to add.
6. Press
to select Done.
–
–
Customizing a group
1. Select Menu → Contacts → Groups.
2. Highlight the group name and press
Add to Group... adds the number to a
group. For more information, see page 45.
to
select Options.
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3. Highlight an option and press
:
The menu skips to that letter of the alphabet.
- or -
Select Menu → Contacts.
–
–
View to see the contact in the group.
Edit to change the name of the group and
to add and remove contacts.
Erase erases the group.
Send text msg brings you to the text
messaging screen.
2. Select a search method:
–
–
–
–
View all lists all saved contacts.
Find name locates a specific name. Enter
part of the contact name then select Find.
Speed dial list or Voice dial list selects a
contact from the specified list.
–
Send picture msg brings you to the picture
messaging screen.
–
4. Enter the new information and follow
3. Highlight a contact and press
To call the contact, highlight the number
and press
.
the prompts.
–
5. Select Save, if necessary.
.
Setting Fast find
Finding contact information
With Fast find, you press one or two number keys
to view close matches of the number you are
looking for.
To find a phone number or contact, you can
(1) check the Frequent list, (2) search the
Contacts directory, or (3) use Fast Find.
To enable the Fast find setting
Checking the Frequent list
•
Select Menu → Settings → Convenience →
Fast find → Enabled.
From the main screen, press
select Contacts.
The last 15 of your most frequently called contacts
appear when the Frequent list is enabled. Scroll
past the double line to view the All Contacts list.
Using Fast find
1. From the main screen, press the number keys
corresponding to the letters of the name you
want to find. A matching contact or speed dial
entry appears.
To enable the Frequent list setting
•
Select Menu → Settings → Convenience →
Frequent list → Enabled.
2. Press
down to scroll through
Searching the Contacts directory
matching entries.
1. Press
to select Contacts for a list of all
3. Highlight the name you want then press
to
contacts. To quickly go through the list, enter
the first letter of the contact.
call the number.
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6
TEXT MESSAGING
This chapter describes how to send, receive, and
erase text messages from your phone. For
information on voicemail messages, see
“Voicemail” on page 15.
For more about group lists, see “Creating and
editing prewritten messages (auto text)” on
page 29.
To learn how to enter symbols, see “Entering
symbols” on page 18.
Important: The features and menus described in
this chapter may vary depending on services
available in your area. Check with Virgin Mobile
for details and pricing.
To add multiple recipients:
–
Enter a space after the first number then
enter another recipient.
- or -
Press
Sending text messages
–
to select Options then select
You can send text messages to phones that are
capable of receiving them or to email addresses
Charges apply. See www.virginmobileusa.com
for pricing.
Recent list, Contacts, or Groups. Highlight
a contact and press
.
Note: You can send a message to a maximum
of 10 recipients. The messages are sent one at
a time, once to each recipient. Standard text
messaging charges apply for each recipient.
Creating a text message
1. Select Menu → Messaging → Send text msg.
3. When you are done entering addresses,
Tip: Press
right to access a shortcut to
press
twice.
the text message screen.
4. Enter the message
2. Enter a recipient’s phone number or
- or -
email address manually
Add auto text, symbols, or smiley’s in your
message. See “Including prewritten text
and symbols” on page 25 for information.
- or -
Press
to select Options and then select
Recent list or Contacts.
5. Press
to select Send. See “Setting sending
Select a contact and press
.
options” on page 25 for information about
how and when you want the message to be
received.
Highlight the number field and press
.
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Select a contact and press
the number field and press
. Highlight
.
Including prewritten text
and symbols
–
Save message saves the message in
your Drafts folder. This prevents the
message from being deleted if you have
activated Auto-Erase and enables you to
send the message to others.
During text entry, you can insert auto text,
symbols, or smiley’s in your message.
1. From the text entry screen, select Options.
2. Select an option and press
:
–
Insert auto text to scroll through the list of
options and press to select one.
–
–
Save auto text saves the message you have
just entered as a prewritten message then
returns to the message entry screen so you
can send the message.
–
Add symbol to scroll through the list and
press the corresponding number key or
letter key to select it.
Settings allows you to choose from the
–
Add smiley to scroll through the list and
press the corresponding number or letter
key to select it.
following after pressing
:
•Callback number includes a callback
number with the message to let recipients
know at what number they can call you
back. Select OK to include your own
number or enter a different callback
number then select OK.
3. When you have finished your message, select
Send. See “Setting sending options” on
page 25 for information about how and when
you want the message to be received.
•Validity period → Set Time if a message
fails to reach the recipient, this setting
allows you to set a date and time that the
network will stop re-sending the message.
The default time is 24 hours.
Setting sending options
When you are ready to send a message, you have
several options for how and when you want the
message to be received.
1. Once you have completed the message,
2. When you have finished setting options, press
select Options:
to return to the message window.
–
Add address returns to the “Send To”
screen to add another recipient without
losing the message. Enter a recipient
manually or select Options to access your
Recent list, Contacts, or Groups and
3. Press
to select Send.
press
.
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25
•
If you don’t wish to answer the call, press
to select Options and then press to select
Ignore or press to select Silence then
press to answer.
Adding a signature
The signature you create is included at the end of
all outgoing messages and is counted as
characters in your messages; however, it does not
appear in the message creation screen.
Viewing your sent messages
To create a signature:
To save your outgoing messages, you must first
enable this feature.
1. Select Menu → Settings → Messaging →
Signature.
To enable the Save to outbox setting
1. Select Menu → Messaging →
Msg settings → Save to outbox.
2. Enter your signature in the text field.
3. Select OK to save the setting.
Note: The characters in the signature are
included in the total character count of the
message. See “Creating a text message” on
page 24.
2. Select an option and press
.
–
Prompt allows you to choose whether or
not to save your message when you send it.
–
Enabled automatically saves all
successfully sent messages in the
Outbox folder.
If you cannot send messages
You may not be able to send or receive messages
if your phone’s memory is nearly full, or if digital
service is not available at the time. To free up
memory, erase old messages. See “Erasing
messages” on page 28.
To view successfully sent messages:
1. Select Menu → Messaging → Outbox.
2. Press
up or down through the list of
messages. One of the following symbols
appears next to each message:
Receiving incoming calls while
creating messages
The scheduled message will be sent at
the scheduled time. You cannot cancel
delivery of the message.
•
To answer the call, press . Your message is
saved to the Drafts folder. To return to the
message, select Menu → Messaging →
The scheduled message was sent and
delivered as scheduled. You cannot
cancel delivery of the message.
Drafts. Choose a message and press
to
select Edit.
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If you see the “New Messages” note
The message has been sent to more
than one recipient.
•
To view the message, press
to select
InBox, highlight the message, and press
to select View.
The message was never sent or not sent
since it was last modified. You can
cancel delivery of the message.
•
To Ignore the message, press
.
Note: If you receive a new message while you are
reading a message, the one you are reading will
be replaced by the new one. You can find the
older message in the Inbox:
Viewing failed or pending messages
Failed or pending messages are stored in
your Outbox.
•
Select Menu → Messaging → Inbox.
To view your Outbox:
If you see the
symbol
1. Select Menu → Messaging → Outbox. A list
1. Select Menu → Messaging → Inbox. A list of
of all failed or pending messages appears.
all your received messages appears.
2. Scroll through the list of messages and press
2. Scroll through the list of messages and press
to read one.
to read one.
The message is pending and will be sent
when possible. You can cancel delivery of
the message.
Reading the message
The options available to you may vary. Check with
Virgin Mobile.
The message cannot be sent because
service is not available. An alert appears
on your phone if the message cannot be
sent.
1. If the text message is long, press
down to
view the entire message.
2. When you are finished, you can press
to
Reply to the sender or press
to set
additional Options for the message:
Receiving text messages
When a text message is received, your screen
–
–
–
Forward to forward the message.
Erase to erase the message.
displays “New Message(s)” with the
symbol
Lock msg to protect the message from
being accidentally deleted.
at the top of your screen. The symbol flashes if the
message is urgent.
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27
–
Reply with copy to reply to the message
3. Highlight the message to erase and
with a copy of the original attached.
press
.
–
–
Save message to save the message.
4. Press
to select Options.
Save auto text to save the text from the
message as auto text, which you can insert
into other messages. Graphics and sound
are not saved as part of auto text.(For
more about auto text, see page 29.)
5. Select Erase and press to erase the
message. A notification appears: “Erase this
message?”
6. Select Yes to erase the message.
Note: You can erase a scheduled message from
the Outbox, but you cannot cancel delivery of
the message.
–
View Sender information.
Note: The
symbol indicates that a graphic did
not come through. It may be too large or
incorrectly formatted.
Erasing all messages
1. Select Menu → Messaging → Erase msgs.
Setting message alerts
2. Select a folder from which to erase all
messages: Inbox, Outbox, Saved folder, Drafts
folder, or All messages. To erase messages
from all folders, select All messages.
You can set your phone to alert you of incoming
text messages or pages. For more information,
see “Setting sound alerts” on page 39.
3. A message appears: “Erase all messages?”
Erasing messages
It is a good idea to erase old messages to free up
memory in your phone.
Select Yes to erase messages or No to cancel.
Erasing messages automatically
Use this setting to have old messages
automatically erased from the Inbox when
memory is low.
You have the option of erasing text messages and
pages as you send or read them, erasing them one
at a time from the list in the Outbox or Inbox, or
erasing them all at once.
•
Select Menu → Messaging →
Msg settings → Auto-Erase → Inbox msgs.
Older messages are erased as new messages
are received.
Erasing single messages
1. Select Menu → Messaging.
2. Select the type of text message you want to
erase and press
: Inbox, Outbox, Saved,
or Drafts.
28
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9. To send a message to your new group, see
Customizing message settings
To make messaging easier, you can customize
settings for sending and receiving messages.
“Sending text messages” on page 24.
Creating and editing prewritten
messages (auto text)
Creating groups
Your phone comes with pre-written (auto text)
messages, such as “Please call me,” which you
can insert into the body of a text message. You can
edit these messages and create new ones. Your
phone stores up to 40 auto text messages, with up
to 100 characters per message.
You can create and save a list of multiple
recipients. Your Cyclops phone stores five group
lists with up to 10 recipients per list.
1. Select Menu → Settings → Messaging →
Groups → Create new.
2. Enter a name for the list. For help entering
1. Select Menu → Settings → Messaging →
text, see page 17.
Auto text.
3. Press
to select Next.
2. Highlight an auto text message and press
4. To enter the first phone number or email
to select Edit to edit the pre-written message.
address, select an option:
- or -
–
–
–
Recent list to select numbers from your
Recent List.
To create a new pre-written message, press
to select New msg.
Enter from scratch to enter the phone
number or email address manually.
3. Enter the text and press
to select Save.
For help entering text, see page 18.
Contacts list to select numbers from your
Note: You can also save a message you have
written or received as auto text. See “Setting
sending options” on page 25 or “Reading the
message” on page 27.
phone book.
5. Locate the contact number and press
twice.
6. To add additional recipients, press
to
select Options → Recent list or Contacts.
7. Locate the contact you want to add to the
group and press
Repeat step 6. and 7. to add recipients.
8. When finished, press to select Done.
twice.
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7
PICTURE MESSAGING
Note: You can send one picture message to a
maximum of 10 recipients.
Sending picture messages
You can send picture messages to phones that are
capable of receiving them or to email addresses.
For details and pricing, check with Virgin Mobile.
You can choose to send a copy or blind copy.
5. Press
down to enter a recipient in the CC
or BCC fields.
Note: Size limits may apply to picture message
6. Press
down to enter a message in the
Subject field. Choose a method:
Creating a picture message
•
•
Enter the subject text manually, or
1. If you do not have pictures stored in your
picture folder, select Menu → Messaging →
Send picture msg and then continue at step 3.
Press
to select Options.
7. Press
down to enter a brief text message
in the Text field.
If you have pictures stored in your picture
folder, select Menu → Messaging →
Send picture msg and then continue at step 2.
•
•
Enter the text manually, or
Press
to select Options.
8. Press
down once to enter a image in the
2. Press
left, right, up, or down to highlight
to select it.
Image field.
a picture and press
9. Press
to select Options:
3. Enter the recipient’s phone number or email
address in the To field.
Note: You may add only one picture per
picture message.
4. To add additional recipients:
•
•
Take a picture to instantly take a new photo
and attach it to your message.
Enter a space after the first phone number or
email address, then enter another recipient
manually
My graphics to access all graphic files in
the phone.
- or -
–
My pictures displays your photos taken in
a table/thumbnail view.
Press
Contacts or Group Lists. Highlight a contact
and press twice to select it.
to select Options. Then select
–
VirginXL graphics displays stored images
on the phone.
30
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•
Highlight an image and press
Select to attach it to your message.
to choose
Receiving picture messages
When a picture message is received, your screen
displays the picture alert “New Message(s)” along
with the question “Retrieve Now?” Charges apply.
10. Press
and press
down once to enter sound
to select Options:
Note: You may add only one new or stored
sound per picture message sent.
•
•
•
To download the message, press
Yes. If you view the picture alert from the
Inbox, select Get Now.
to select
•
•
Record sound to instantly record a new sound
and attach it to your message.
To download the message at a later time, press
to select
Options → Retrieve Later.
My sounds to display a list of categories that
contain saved or downloaded sounds and
voice memos.
To erase the message without viewing it, press
–
Saved sounds displays sound clips saved
to select
on the phone.
Options → Erase.
–
Voice memos lists your saved
voice memos.
Note: If a picture message is received during a
call, then the phone screen displays the alert
“New Message(s)” after the call ends.
•Highlight a sound and Press
choose Select to attach it to your
message.
to
Viewing picture messages
11. Before sending your message, press
to
After you have downloaded a picture message, a
appears on your phone’s screen and remains
until all messages are viewed. The message is
stored in the Inbox until the full message is
received, regardless of the auto receive or prompt
setting.
select additional Options:
–
Preview message plays your picture
message prior to sending.
–
Save message allows you to save your
picture message to the Drafts Folder and
send it later.
1. Press
message is long, press
entire multimedia message.
to View the picture message. If the
–
Add address allows you to add additional
addresses to your picture message prior to
sending it.
down to view the
12. Press
to select Send. This sends your
picture message.
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31
2. Press
to select Options. Press
down
–
Save message saves the picture message
to highlight additional options for the
multimedia message:
to the Saved Folder on the phone.
3. When you are finished viewing the picture
Note: The options available to you may vary.
message, select Reply or press
.
Check with Virgin Mobile.
While viewing a message, press
to view all
–
Forward launches the message creation
screen, allowing you to forward the
picture message. The original address is
not shown, nor the graphic, sound, and
text fields.
numbers, Web sites, and links associated with
the message.
–
–
Erase allows you to delete the currently
displayed picture message.
Message info displays picture message
information (priority, sender, subject, time
sent and received, and message size).
–
–
Replay allows you to replay the message.
Mute silences the embedded sounds in the
picture message.
–
–
Call initiates call to sender of
picture message.
Save picture saves the currently
viewed picture embedded in the
picture message.
–
–
Save sound saves the current sound
embedded in the picture message.
Save address extracts email addresses,
phone numbers, and/or URLs from the
sender info and picture message body.
–
Save as auto text saves the text in the
picture message to the auto text list.
32
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8
IM®
Accessing the IM service
®
Send IM message
Select Menu → Messaging → Send IM to access
IM and send an instant message.
Now you can access the AOL Instant
Messenger™ (IM) service from your Cyclops
phone. Check Virgin Mobile’s Web site at
www.virginmobileusa.com for availability
and pricing.
To launch IM, select Menu → IM.
Note: You cannot receive incoming calls during a
IM session. All incoming calls are automatically
sent to your voicemail.
Ending an IM session
Press
from any IM page.
Navigating IM
•
•
•
Press
and to highlight one.
up or down to scroll through items
Press
option.
to select an IM menu item or
Press
to go back one screen.
Note: A scroll bar on the right side of the screen
indicates that there is more text. Press
to go to the next screen of text. Press
move back one screen.
down
to
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33
9
VIRGINXL
•
Press
to go back one screen.
Accessing VirginXL
With VirginXL, you can access a variety of
Note: A scroll bar on the right side of the screen
indicates that there is more text. Press
to go to the next screen of text. Press
move back one screen.
down
to
exclusive music, entertainment, and information
services from your Cyclops phone. Download the
latest games, ringtones, wallpapers, screen
savers, and other content; surf the web; and more.
New VirginXL features are added all the time.
Check Virgin Mobile’s Web site at
www.virginmobileusa.com for availability
and pricing, or check directly from your phone
through the VirginXL menu. Charges apply.
To launch VirginXL:
•
From the main screen, press
- or -
left.
Select Menu → VirginXL.
Note: You cannot receive incoming calls
during a VirginXL session. All incoming calls
are automatically sent to your voicemail.
Ending a VirginXL session
•
Press
from any VirginXL page.
Navigating VirginXL
Press
•
up or down to scroll through items
and to highlight one.
•
Press
to select a VirginXL menu item
or option.
34
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10 MY STUFF
Note: The downloaded ringtone is also listed in
the Ringtones folder and available to assign to
individual contacts or as the Personal or Business
ringtone. See “Creating a new contact” on
My ringtones
The My ringtones folder stores your preloaded and
downloaded ringtones. You can download the latest
ringtones to your Cyclops from the Virgin Mobile
from your phone using VirginXL.
page 20 and “Assigning ringtones” on page 20.
My games
Select Menu → My stuff → My ringtones →
Get more ringtones. Charges apply.
You can download the latest games to your
Cyclops from the Virgin Mobile Web site at
www.virginmobileusa.com or directly from your
phone using VirginXL. Select Menu → My stuff →
My games → Get more games. Charges apply.
Note: If you don’t have enough money in
your account, you will need to Top-Up
before downloading.
Downloading ringtones
Note: If you don’t have enough money in
your account, you will need to Top-Up
before downloading.
1. Press
left to launch VirginXL and then
search for ringtones.
1. Press
left to launch VirginXL and then
2. Follow the prompts to purchase and
search for games.
download the selected ringtone.
2. Follow the prompts to purchase and
Downloaded ringtones are stored in the
My stuff → My ringtones folder in your phone in
order of newest to oldest.
download the selected game.
Downloaded games are stored in the
My stuff → My games folder in your phone.
Assigning downloaded ringtones
1. Select Menu → My stuff → My ringtones.
2. Select a downloaded ringtone and press
My other stuff
You can download the latest applications to your
Cyclops phone from the Virgin Mobile Web site at
www.virginmobileusa.com or directly from your
phone using VirginXL. Select Menu → My stuff →
My other stuff → Get more stuff. Charges apply.
to select Options → Set Default.
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Note: If you don’t have enough money in your
account, you will need to Top-Up before
downloading.
Note: Downloaded graphics are stored in order
of newest to oldest and can be assigned as either
screensavers or wallpaper.
1. Press
left to launch VirginXL and then
Assigning downloaded graphics
search for applications.
1. Select Menu → My stuff → My graphics.
2. Select My pictures, VirginXL graphics,
2. Follow the prompts to purchase and
download the selected application.
Wallpapers, Screensavers or Caller IDs, and
The downloaded application is stored in the
My stuff → My other stuff folder in your phone.
press
3. Scroll to the graphic you want to assign
and press to select Options.
4. Highlight Set Default or Assign and
press
.
My graphics
The My graphics folder stores your downloaded
graphics. Download the latest wallpapers and
screensavers to your Cyclops from the
Virgin Mobile Web site at
.
My sounds
You can record and save voice memos and all
received attached sound files to My sounds. To
listen to saved sounds or recorded voice memos:
www.virginmobileusa.com or directly from your
phone using VirginXL. Select Menu → My stuff →
My graphics →
Get more graphics. Charges apply.
1. Select Menu → My stuff → My sounds.
2. Select Saved sounds or Voice memos and
Note: If you don’t have enough money in
your account, you will need to Top-Up
before downloading.
press
.
3. Scroll through the lists to listen to the
saved sounds.
1. Press
left to launch VirginXL and then
search for graphics.
4. Highlight a sound and press
to select
Options.
2. Follow the prompts to purchase and
download the selected graphic.
5. Highlight Record New, Erase, Lock, Rename,
Details, or Erase All and press
.
3. Press
to return to the main screen.
The downloaded graphic will be stored in the
My stuff → My graphics folder in your phone.
36
My stuff
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11 CUSTOMIZING YOUR PHONE
The contents of the Settings menu are as follows:
Sounds
Ringtone volume
Display
Greeting banner
Call options
Add voice dial
Security
Lock phone
Ringtones
Menu style
Color themes
Wallpaper
Screensavers
Backlight
Erase voice dial
Voice training
Voice wake-up
Voice answer
Expert mode
Change lock code
Emergency numbers
Erase contacts
Business ringtones
Personal ringtones
Flip open
Network
Privacy alert
Flip closed
Pwr on/off sound
Key volume
Key length
Auto-Hyphen
Time/Date format
Contrast
Location
Messaging
Alerts
Groups
Accessories
Pwr backlighting
Alerts
Brightness
Auto text
Text entry
Signature
Save to outbox
Auto-Erase
Callback number
Headset ringing
Auto-Answer
TTY
Smart sound
Minute alert
Earpiece volume
Spkrphone volume
Convenience
Open to answer
Fast find
Frequent list
Hold call
Phone Info
Build Info
Icon Keys
1-Touch dialing
Any key
Camera
Resolution
Picture quality
Shutter sound
Viewfinder display
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2. Scroll down the list to hear the different rings
and press to select one or press to
Silencing all sounds
Your phone is set to make sounds when you
receive calls, press keys, navigate through menus,
and receive alerts (such as new messages). You
can silence all sounds and set the phone to vibrate
when you receive calls and alerts.
select Saved sounds.
Note: Downloaded ringtones are added to the
end of the standard list of ringtones.
Changing your personal ringtone
Setting the phone to vibrate
Your Cyclops phone has multiple ringtones you
can choose to use for incoming calls from your
Personal group.
•
Press and hold
.
Turning sounds back on
1. Select Menu → Settings → Sounds →
•
Press and hold
.
Personal ringtones.
2. Scroll down the list to hear the different rings
Setting ringtones
and press
to select one or press
to
select Saved sounds.
Changing your default ringtone
Your Cyclops phone has multiple ringtones you
can choose to use for incoming calls.
Setting sounds for your phone
You can set your phone to sound tones when you
open and close the flip and when you turn the
phone on and off. Sounds will not occur during
an incoming call, if you are in a call, or if a
headset or car kit is attached to your phone.
1. Select Menu → Settings → Sounds →
Ringtones.
2. Scroll down the list to hear the different rings
and press
to select one.
Changing your business ringtone
Set sound when flip opens
Your Cyclops phone has multiple ringtones you
can choose to use for incoming calls from your
Business group.
1. Select Menu → Settings → Sounds →
Flip open.
2. Scroll through the list to hear the sounds and
1. Select Menu → Settings → Sounds →
press
to select one.
Business ringtones.
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3. Press
to select Save.
Set sound when flip closes
1. Select Menu → Settings → Sounds →
Setting key length
Flip closed.
You can change the duration of the tones the
phone makes when you press the keys.
2. Scroll through the list to hear the sounds and
press
to select one.
1. Select Menu → Settings → Sounds →
Key length.
Set sound when phone powers on
or off
2. Choose Normal or Long and press
.
•
Select Menu → Settings → Sounds →
Setting sound alerts
Pwr on/off sound → Enabled.
You can choose how you want be alerted of
incoming voicemail, pages, text messages or
missed calls.
–
To deselect this sound, select Disabled.
Adjusting volume
You can adjust the earpiece, speakerphone, and
ringtone volume as well as key tones.
1. Select Menu → Settings → Sounds →
Alerts.
2. Select the type of alert: Message alert, Page
alert, Voicemail alert, Missed call alert, or
Reminder beep.
Adjusting the ringtone volume
1. Select Menu → Settings → Sounds →
3. Select an option and press
:
Ringtone volume.
2. Press
right to increase the volume, or left
Using smart sound
to decrease the volume.
You can set a baseline volume that the phone uses
to automatically adjust the earpiece volume when
there is a change in the amount of noise around
you or the caller’s voice.
3. Press
to select Save.
Adjusting key tone volume
You can change the volume of the tones the phone
makes when you press the keys.
•
Select Menu → Settings → Sounds →
Smart sound → Enabled.
1. Select Menu → Settings → Sounds →
Key volume.
Adjusting the earpiece volume
2. Press
right to increase the volume, or left
To adjust the earpiece volume manually during a
to decrease the volume.
call, press
or
up or down.
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To set the earpiece volume:
1. Select Menu → Settings → Display →
Menu style.
1. Select Menu → Settings → Sounds →
Earpiece volume.
2. Select an option and press
.
2. Press
right to increase the volume, or left
–
Graphic displays icons of each menu item,
to decrease the volume.
with its name at the bottom of the screen.
3. Press
to select Save.
–
List displays a list of each menu item.
3. Press
to return to the main screen. The
Adjusting speakerphone volume
next time you select Menu, you see the menu
style you selected.
1. Select Menu → Settings → Sounds →
Spkrphone volume.
Selecting a color theme
2. Press
right to increase the volume, or left
to decrease the volume.
You can select a color theme for the display
background of your phone.
3. Press
to select Save.
1. Select Menu → Settings → Display →
Color themes.
Personalizing the screen
2. Scroll through the options to view the
Changing your banner
color themes and press
to select one.
The banner is the personal label for your phone.
It appears on the main screen above the time and
date. The banner can be up to 14 characters long.
Selecting wallpaper
Wallpaper appears on the main screen.
1. Select Menu → Settings → Display →
1. Select Menu → Settings → Display →
Greeting banner.
Wallpaper.
2. Press
to select Edit.
2. Highlight a wallpaper design and press
.
3. Press
to clear the screen.
- or-
4. Enter your new text.
Press
to access Options:
5. Press
to select Save.
Take a Picture - take a picture and select it as
a wallpaper.
Choosing a menu style
My Pictures - allows you to select a picture
from your picture folder.
Two menu styles are available: Graphic and List.
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My Graphics - allows you to select a graphic
from your media folder.
Note: Downloaded screensavers are saved in
Menu → My stuff → My graphics →
Screensavers.
3. Press
4. Press
to assign the wallpaper.
to return to the main screen.
Adjusting the backlighting
Note: Downloaded wallpapers are saved in
Menu → My stuff → My graphics →
VirginXL graphics.
Your screen lights up while you are in a call or
when you press a key on the keypad. However,
you can set the length of time that bright
backlighting remains on.
Selecting a screensaver
1. Select Menu → Settings → Display →
Screensavers appear on the main screen when the
flip is open or closed and are activated 10
seconds after the last keypress. Incoming calls
and alerts override screensavers.
Backlight → Duration.
2. Select an option and press
:
–
7 seconds, 15 seconds, or 30 seconds—
(Default) Turn backlighting on for 5, 10,
or 30 seconds after your last keypress.
1. Select Menu → Settings → Display →
Screensavers.
–
7 sec. & in call, 15 sec. & in call, or 30 sec.
& in call—Turn backlighting on for the
duration of a call, and for 5, 10, or 30
seconds after your last keypress.
2. Highlight a screensaver and press
. The
image displays.
- or-
Press
to access Options:
–
Disabled—Turns off backlighting.
Take a Picture - take a picture and select it as
a screensaver.
Note: The “in call” settings drain the battery
more quickly.
My Pictures - allows you to select a picture
from your picture folder.
Using power save mode
My Graphics - allows you to select a graphic
from your media folder.
You can conserve battery life by activating Power
save mode to dim the backlight set in the
procedure above. The backlighting appears for
the selected duration but is less bright than with
Power save off.
3. Press
to assign the screensaver.
4. Press
to return to the main screen
and wait 10 seconds to view the screensaver
you chose.
•
Select Menu → Settings → Display →
Backlight → Pwr save mode → On.
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2. Press
left or right to adjust the brightness
Setting power backlighting
and select Save.
You can set backlighting to remain on when an
external power source, such as the AC adapter, is
used with the phone.
Changing the display brightness
1. Select Menu → Settings → Display →
Note: Power backlighting may not be available
with the optional desktop charger or other
accessories.
Brightness.
2. Press
left or right to adjust the contrast
and select Save.
1. Select Menu → Settings → Accessories →
Pwr backlighting.
Creating a secure environment
2. Select Always On to keep backlighting on.
This section describes all the features involved in
securing your phone and preventing access to
personal information. All security features are
shielded by a four-digit lock code.
Note: The battery charges slower when power
backlighting is on.
Setting numbers to auto-hyphenate
Locking your phone
Auto-hyphenation, when enabled, automatically
inserts hyphens into your phone numbers to be
consistent with the U.S. dialing plan.
When your phone is locked, you can call only
emergency numbers or Virgin Mobile’s customer
service number. You can still receive
incoming calls.
For example, 1-222-333-4444.
•
Select Menu → Settings → Display →
Auto-Hyphen → Enabled.
1. Select Menu → Settings → Security.
2. Enter your four-digit lock code.
3. Select Lock phone.
Choosing a different time/date format
1. Select Menu → Settings → Display →
4. Highlight an option and press
.
Time/Date format.
–
–
Never does not lock the phone.
2. Highlight an option and press
.
On power up locks the phone every time
Changing the display contrast
you turn it on.
1. Select Menu → Settings → Display →
–
Now locks the phone immediately.
Contrast.
42
Customizing Your Phone
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Note: To make a call to an emergency number
from a locked phone, you must dial the number
(including area code) exactly as it was stored in
Emergency Numbers.
Unlocking the phone
1. From the main screen,
to select Unlock.
2. Enter your four-digit lock code.
Changing your lock code
Erasing all contacts
The lock code is typically 0000 or the last 4 digits
of your phone number.
You can erase all entries from your
Contacts directory.
Important: Write down your lock code if you
change it. Virgin Mobile cannot unlock your
phone for you if you forget your lock code.
1. Select Menu → Settings → Security.
2. Enter your four-digit lock code.
3. Select Erase contacts.
1. Select Menu → Settings → Security.
2. Enter your four-digit lock code
4. Select Yes to erase all contacts. A message
appears: “Erase ALL Contacts?”
3. Select Change lock code. A message appears:
5. Press
to select Yes to erase all contacts.
“Change Code?”
4. Press
digit code.
to select Yes and enter a new four-
Connecting to a TTY/TDD device
You can connect the phone to a compatible TTY
device for the hearing impaired. Note: Enable TTY
only when using the phone with a TTY device.
5. Enter your new lock code again.
Designating emergency numbers
1. Connect the TTY device to the phone via the
The emergency numbers feature allows you to
specify three personal phone numbers that can be
called when the phone is locked.
headset jack
2. Enter ##889 from your keypad.
3. Press
to select the TTY option.
1. Select Menu → Settings → Security.
2. Enter your four-digit lock code.
3. Select Emergency numbers.
4. Select an Unassigned slot.
Setting position location
This setting allows you to share your location
information with network services other than
emergency services (For example: 911, 111, 999,
and 000) in markets where service is
implemented.
5. Enter the phone number, including the area
code. Do not enter 1 before the area code.
6. Press
to select Done.
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Note: This feature works only when your phone is
in digital mode. You do not have the option of
turning off the locator to emergency services.
1. Select Menu → Settings → Network →
Location.
2. Select 911 Only or Location on.
–
911 Only (default) shares your position
information only with emergency services
when you call your 3-digit emergency
code (911, 000, 111, etc.).
–
Location on shares your position
information with Virgin Mobile’s network,
in addition to emergency services.
44
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12 USING VOICE RECOGNITION
Voice recognition allows you to make and
answer calls by speaking commands into the
phone’s microphone.
4. Select Add voice dial, Edit voice dial, or
Erase voice dial.
5. Follow the prompts.
Setting up voice dialing
To make or receive calls using voice dialing,
contacts must be saved with associated voice tags.
Making a call using voice tags
1. If you haven’t already done so, record a voice
tag for the person you wish to call.
2. From the main screen, press . The phone
Creating a voice tag for a contact
responds: “Say a name.”
1. Press
to select Contacts.
3. Say the name of the person you want to call.
2. Highlight the contact and press
.
4. If the name you said matches a contact in the
Voice Dial List, the phone responds: “Calling
(Name).” Remain silent to make the call, or
say No to cancel.
3. Press
down to highlight the number.
4. Press
to select Options.
5. Highlight Add Voice Dial and press
.
6. Follow the voice prompts. You will need to say
Note: If the phone finds multiple voice tags
that sound like the name you said, you are
asked to verify which name you want to call.
Say Yes when you hear the correct name. Say
No when you hear an incorrect name.
the name twice.
Viewing entries with voice tags
•
Select Menu → Contacts → Voice dial list.
A list of all contacts with assigned voice
tags appears.
5. When you are finished with the call, press
.
Erasing voice tags
Editing a voice tag
To erase all voice name dial recordings in
your phone:
1. Select Menu → Contacts → Voice dial list.
2. Highlight the contact to edit and press
.
1. Menu → Settings → Call options →
Erase voice dial.
3. Highlight the phone number and
select Options.
2. Select Yes.
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Making a call using digit dialing
When using digit dialing, you speak digits to dial a
phone number.
Using voice features with
hands-free headset
You can use voice commands to make a phone
call or to answer the phone only if your phone is
connected to a hands-free headset
(sold separately).
Note: You cannot speak a string of digits. You
must speak one digit at a time and wait for
the prompt.
Note: The following features apply only to
hands-free headsets unless noted.
1. From the main screen, press . The phone
responds: “Say a name or say Dial.”
To shop for hands-free headsets, visit
2. Say “Dial”. The phone responds: “Speak
a digit.”
3. Speak the first digit of the phone number you
want to call. Once the phone repeats the digit,
you can speak the next digit.
Waking up the phone
If your phone is connected to a hands-free
headset, you can use the voice command to
activate the phone to make a phone call.
If you pause, the phone prompts you with the
following five options. After the prompt, speak
an option.
To activate the Voice Wake-up setting:
1. Select Menu → Settings → Call options →
–
Say “Clear” to erase the last digit entered.
The phone responds: “Digit cleared.”
To clear the entire phone number, say
“Clear” again. When the phone prompts
you with “Clear entire phone number?”,
say “Yes” to clear or “No” to cancel.
Voice wake-up → With accessory.
To wake up the phone:
1. Say “Wake Up” and listen for a tone.
2. Say “Wake Up” again until you hear two tones.
If the phone does not recognize your
“Wake up” command, see “Training voice
recognition” on page 47.
–
–
Say “Call” to dial the number.
Say “Verify” to cause phone to repeat the
set of digits that you input.
Answering the phone
–
–
Say “Cancel” to exit voice recognizer and
return to the main screen.
You can set your hands-free headset to (1)
answer automatically or (2) answer using a
voice command.
Speak a digit to enter the next digit. Once
the phone repeats the digit, you can speak
the next digit or pause to hear the prompt.
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•
Remain silent. The voice alert repeats twice
and the phone rings once, then returns to the
main screen.
Answering automatically
You can set your phone to answer automatically.
Note: This setting also works with the portable
hands-free headset.
Training voice recognition
•
Select Menu → Settings → Accessories →
Auto answer → After 5 seconds.
If your phone is having trouble recognizing your
voice, you can train it with the commands Yes,
No, and Wake up.
Answering using voice commands
1. Select Menu → Settings → Call options.
2. Select Voice training.
If Auto-Answer is turned off, you can use a voice
command to answer an incoming call using the
installed hands-free headset.
3. Read the message and press
to select OK
•
Select Menu → Settings → Accessories →
Auto answer → Disabled.
and continue. Cancel returns you to the
previous screen.
To activate the Voice Answer setting:
4. Select Train All or the item you want to train.
1. Select Menu → Settings → Call options →
5. Follow the prompts for each word until
Voice answer.
training is complete.
2. Highlight Enabled and press
.
To answer a call:
When you receive an incoming call, the phone
responds: “Incoming call, answer?” If the caller is
recognized as a contact entry in your phone, then
the phone says “Incoming call from
(Name), answer?”
•
Say “Yes” or press any key except
.
Ignoring an incoming call
To ignore an incoming call, do one of
the following:
•
Say “No” and press
to silence the alert.
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13 USING THE CAMERA
–
Resolution options are 640 x 480,
320 x 240 (best for sending to email),
160 x 120 and 1280 x 1024.
Tips before operating your
camera
•
•
•
You cannot activate the camera while
on a call.
–
–
Low Light Mode brightens the picture for
low light environments.
Once the camera is active, the main screen
acts as the viewfinder.
Self Timer options are Off (default) or 3,
5, or 10 second pauses. When set, the
camera beeps from 3 seconds down to the
time the shutter snaps the picture
automatically. Self Timer is not available
when Multishot mode is activated.
If you get a “Low memory” error, check your
resolution and quality compression settings.
See “Setting up the camera” on this page.
•
If there is no activity within 45 seconds after
you turn your camera on, the camera quits
and returns to the previous screen.
–
Multishot allows you to take up to six
multiple pictures while the camera key is
pressed and held. A tone plays each time a
picture is taken. A second tone plays when
the final picture is taken.
Accessing picture mode
1. Flip open
2. Press and hold
until you hear two beeps
–
–
Shutter Sound sets the sound used when
the camera takes a picture.
to activate picture mode.
White Balance allows the camera to adjust
for different lighting. Options are
Automatic, Incandescent, Fluorescent,
Daylight, and Darkness.
Camera settings
1. Press and hold
to activate picture mode.
to select Options.
to select Settings.
2. Press
3. Press
–
Color Tone allows you to capture pictures
with different coloring. Options are
Normal, Black & White, Negative,
and Sepia.
4. Highlight an option and press
:
–
Flash options are Off, On, or Automatic.
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–
Quality sets the picture compression. The
higher the compression, the better the
detail of the picture (higher pixel rate).
Options are Low, Medium, or High
(default). When set to High, the picture
file size is larger, using more memory.
Menu options for picture mode
1. Press and hold
to activate picture mode.
2. Select Options.
3. Press
up or down to scroll through the
options on the vertical menu bar:
–
Settings displays available camera settings
you may set up prior to taking a picture.
–
–
LED flashes a light to indicate a picture
has been taken. Options are Off (default)
and On.
–
Brightness allows you to adjust the
brightness of the image in the main
screen LCD.
Viewfinder Display options are Full screen
and Actual.
–
–
–
My pictures displays all pictures taken
and stored.
Restoring camera menu settings
The following settings revert to the default
setting each time you enter and exit the
camera application:
Last Picture displays the most recently
taken picture.
Frames allows you to add a frame or a
stamp to your picture. A frame or stamp
cannot be removed once it is used in
a picture.
–
Low Light Mode, Self Timer, MultiShot,
Color Tone, and Viewfinder.
The following settings remain at the setting
you selected each time you enter and exit the
camera application:
Note: The picture resolution changes to
160 x 120 while taking pictures with frames.
The resolution returns to the original setting
once Frames is disabled.
–
Flash, Resolution, Shutter Sound, White
Balance, Quality, and LED.
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4. Press
select Erase.
5. Press when finished taking pictures.
to select Send or
to
Picture mode indicators
and icons
The picture mode displays the following onscreen
indicators and icons:
Camera key map
Key
Icon
Description
Camera
Menu Screen
Flash on
Dismiss menu
options
Take picture
Picture mode
Select
Left option
softkey
Capture to
take picture
Select OK
Top right hand
corner numbers remaining
Number of snapshots
Cancel,
dismisses
menu
Zoom level
Select
Options
Right option
button
Bottom left
hand numbers
Resolution setting
Scroll menu
options right
Up
Zoom in
Multishot
Self Timer
Scrolls menu
options left
Down
Zoom out
Take a
picture
Select menu
option
Taking a picture
1. Press and hold
- or -
to activate picture mode
Select Menu → Pictures → Take a picture.
2. Focus on the image using the phone’s display
as a viewfinder.
3. Take the picture using one of two methods:
–
Press
or
to select Capture.
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14 USING TOOLS
Naming a saved voice memo
Voice memo
The Voice Memo tool allows you to record and
play back audio memos.
1. Select Menu → Tools → Voice memo →
Recorded memos.
2. Highlight the memo and press
to select
Recording a voice memo
Options.
1. Select Menu → Tools → Voice memo →
3. Select Rename and press
.
Record new.
4. Press and hold
to clear the
2. Record your memo and press
to
default name.
select Stop.
5. Use the keypad to enter a name for the memo.
3. Select Save to save your memo.
6. Press
to select Save.
Note: If an incoming call is received while you’re
recording a memo, the memo is saved and the
incoming call screen appears.
Erasing a saved voice memo
1. Select Menu → Tools → Voice memo →
Recorded memos.
Playing or reviewing a voice memo
2. Highlight the memo and select Options.
1. Select Menu → Tools → Voice memo →
3. Select Erase and press
. The prompt
Recorded memos.
“Erase file?” appears.
2. Highlight the voice memo to review and press
4. Select Yes or No.
to select Play.
3. Press
and press
right and left to select a function
Scheduler
The Scheduler allows you to schedule events and
set reminder alerts.
to perform it:
Play
Stop
Pause
Mute
Creating an event
1. Select Menu → Tools → Scheduler →
Add new event.
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2. Enter a name for the event and press
9. Press
Select No or During event and press
10. Press to select whether or not this is a
recurring event.
to select a Silent Mode setting
down. For help entering text, see page 17.
–
.
3. Select Options and classify the type of event
and press
Anniversary, Vacation, Medical, or Other.
4. Press to change the date of the event (the
current date is the default date).
: Meeting, Phone Call, Birthday,
–
Select an option and press
: No, Daily,
Weekly, Monthly, or Annually.
11. Press
to select Save.
–
–
–
Press
the month, day, and year fields.
Press up or down to change the
month, day, or year.
Press to save your changes.
left or right to move between
Editing, erasing, or sending an event
1. Select Menu → Tools → Scheduler →
View all events.
2. Press
and press
3. Press
up or down to highlight the event
to select View.
5. Press
to set the time of the event.
to select Options.
–
–
–
Press
left or right to move between
4. Select Edit or Erase and press
.
the hour, minute, and AM/PM fields.
5. Follow the prompts and then press
to
Press
minute, or AM/PM.
Press to save your changes.
up or down to change the hour,
select Save.
Alarm clock
You can set up to four alerts with your phone’s
three alarm clocks and one quick alarm.
6. Press
to set the duration of the event.
–
–
–
Press left or right to move between
the hour and minute fields.
Press up or down to change the hour
and minute.
Press to save your changes.
Note: The alert occurs only if the phone is on.
Setting an alarm
1. Select Menu → Tools → Alarm clock.
2. Highlight one of the alarms and select Set.
7. Press
to set a reminder of the event.
–
8. Press
–
Select an option and press
.
3. Use the phone keypad to enter numbers and
to set the reminder sound.
to switch between AM and PM.
Select an option and press
.
–
Press
left or right to move between
hours, minutes, and AM/PM fields.
52
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–
Press
hours, minutes, and AM/PM options.
4. Press to set the time of the alarm.
5. Select Options to set the alarm sound.
6. Highlight an option and press
7. Select Options to set the recurring time.
8. Highlight an option and press
9. Enter a note for the alarm and press
10. Press to select Save and set the alarm(s).
up or down to change the
3. Press
to select Next.
4. Select the amount you want to include as a tip
(10%, 15%, 18%, 20%, Other) and press
. Your total bill appears, including tip.
5. To split the bill, press
to select Split.
.
6. Press to clear the default of 2 guests.
7. Enter the number of guests and
Next. The amount each guest pays is
calculated.
to select
.
.
8. Select Done.
11. When the alarm rings, select Off to turn off the
alarm or Snooze to silence the alarm for
10 minutes.
Calculator
Use the calculator for basic
mathematical equations.
Note: Opening the flip turns off the alarm.
1. Select Menu → Tools → Calculator.
Setting the QuickAlarm
2. Use the keypad to enter numbers.
1. Select Menu → Tools → Alarm Clock.
2. Highlight QuickAlarm and select Set.
3. Use
to select mathematical operations:
Up
Down - (subtract)
to calculate the result.
Example: Enter 5, press left to select X,
enter 2, then press
3. Select an option and press
: 5 Minutes, 15
Left
x (multiply)
+ (add)
Minutes (default), 30 Minutes, or 60 Minutes.
A message appears telling you the
QuickAlarm is On.
Right ÷ (divide)
4. Press
4. When the alarm rings, select Off to turn off the
to obtain the result
alarm or Reset to set the QuickAlarm again.
of 10.
5. Press
- or -
to return to the main screen.
Tip calculator
The Tip calculator helps you calculate how much
tip to include with a bill.
1. Select Menu → Tools → Tip calculator.
2. Enter the amount of your bill.
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Press
to clear the screen.
Stopwatch
1. Select Menu → Tools → Stopwatch.
Options
Adds displayed digit to the value
stored in memory.
2. Select Start to begin counting.
Select Stop to stop counting.
M+
MR
MC
Select Reset to clear the counter.
Displays currently stored value on
screen.
Clears value currently stored in
memory.
Timer
This timer counts down for a specified
amount of time. It beeps when that amount of
time has elapsed.
1. Select Menu → Tools → Timer.
2. Select Set.
–
–
Press
Press
to move the cursor left or right.
up or down to set the hours,
minutes, and seconds.
3. Select Start to begin the countdown.
Select Stop to pause the countdown.
Select Reset to clear the timer.
4. Select Sound, highlight an alarm sound and
press
to select the alarm.
5. Press
to silence the alarm.
54
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15 GETTING HELP
•
•
The steps you took to reproduce the problem.
Customer support
The phone’s electronic serial number (ESN).
To locate the ESN, select Menu → Settings →
Phone Info.
To contact Virgin Mobile’s customer support
department for information about your phone,
account history, call coverage area, and specific
features available to you, such as VirginXL
or voicemail:
Qualified service
If the problem with your phone persists, return
the phone with all accessories and packaging to
the dealer for qualified service.
•
•
•
Dial *VM from your Virgin Mobile phone.
Dial 888-322-1122 from any phone.
Become a product evaluator
To participate in the testing and evaluation of
Kyocera Wireless Corp. products, including
cellular or PCS phones, visit
For questions about the phone features, refer to
the materials provided with your phone, or visit
beta.kyocera-wireless.com.
For additional questions, you may contact the
Kyocera Wireless Corp. Customer Care Center in
any of the following ways:
•
•
•
Telephone: 1-800-349-4478 (U.S. and
Canada) or 1-858-882-1401.
Before requesting support, please try to
reproduce and isolate the problem. When you
contact the Customer Care Center, be ready to
provide the following information:
•
The name of your service provider:
Virgin Mobile.
•
The actual error message or problem you
are experiencing.
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55
16 CONSUMER LIMITED WARRANTY
Kyocera Wireless Corp. (“KYOCERA”) offers you a
limited warranty that the enclosed product or
products (the “Product”) will be free from
defects in material and workmanship for a period
that expires one year from the date of sale of the
Product to you, provided that you are the original
end-user purchaser of the Product and provided
that your purchase was made from an authorized
supplier. Transfer or resale of a Product will
automatically terminate warranty coverage with
respect to that Product. This limited warranty is
not transferable to any third party, including but
not limited to any subsequent purchaser or owner
of the Product.
KYOCERA shall, at its sole and absolute discretion,
either repair or replace a Product (which unit
may use refurbished parts of similar quality and
functionality) if found by KYOCERA to be defective
in material or workmanship, or if KYOCERA
determines that it is unable to repair or replace
such Product, KYOCERA shall refund the purchase
price for such Product, provided that the subject
Product (i) is returned, with transportation
prepaid, to a KYOCERA authorized service center
within the one year warranty period, and (ii) is
accompanied by a proof of purchase in the form
of a bill of sale or receipted invoice which
This limited warranty does not cover and is void
with respect to the following: (i) any Product
which has been improperly installed, repaired,
maintained or modified; (ii) any Product which
has been subjected to misuse (including any
Product used in conjunction with hardware
electrically or mechanically incompatible or used
with accessories not approved by KYOCERA),
abuse, accident, physical damage, abnormal
operation, improper handling, neglect, exposure
to fire, water or excessive moisture or dampness
or extreme changes in climate or temperature;
(iii) any Product operated outside published
maximum ratings; (iv) cosmetic damage; (v) any
Product on which warranty stickers or Product
serial numbers have been removed, altered, or
rendered illegible; (vi) cost of installation,
removal or reinstallation; (vii) signal reception
problems (unless caused by defects in material
and workmanship); (viii) damage the result of
fire, flood, acts of God or other acts which are not
the fault of KYOCERA and which the Product is not
specified to tolerate, including damage caused by
mishandling, shipping and blown fuses; (ix)
consumables (such as fuses); or (x) any Product
which has been opened, repaired, modified or
altered by anyone other than KYOCERA or a
KYOCERA authorized service center.
evidences that the subject Product is within the
one year warranty period (“Proof of Purchase”).
After the one year warranty period, you must pay
all shipping, parts and labor charges.
USE ONLY KYOCERA APPROVED ACCESSORIES
WITH KYOCERA PHONES. USE OF ANY
UNAUTHORIZED ACCESSORIES MAY BE
56
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DANGEROUS AND WILL INVALIDATE THE PHONE
WARRANTY IF SAID ACCESSORIES CAUSE
DAMAGE OR A DEFECT TO THE PHONE.
PARTICULAR PURPOSE OR AGAINST
INFRINGEMENT OR ANY IMPLIED WARRANTY OR
CONDITION ARISING OUT OF TRADE USAGE OR
OUT OF A COURSE OF DEALING OR COURSE OF
PERFORMANCE. NO DEALER, DISTRIBUTOR,
AGENT OR EMPLOYEE IS AUTHORIZED TO MAKE
ANY MODIFICATION OR ADDITION TO THIS
WARRANTY.
Some jurisdictions do not allow the exclusion or
limitation of incidental or consequential damages,
or allow limitations on how long an implied
warranty lasts, so the above limitations or
exclusions may not apply to you.
This limited warranty gives you specific legal
rights, and you may also have other rights which
vary from jurisdiction to jurisdiction.
For warranty service information, please call the
following telephone number from anywhere in the
continental United States and Canada:
1-800-349-4478 or 858-882-1401; or contact
KYOCERA at the following address:
10300 Campus Point Drive, San Diego, California,
92121-1582, USA, Attention: Technical Support.
DO NOT RETURN YOUR PRODUCTS TO THE
ABOVE ADDRESS. Please call or write for the
location of the Kyocera Wireless Corp. authorized
service center nearest you and for procedures for
obtaining warranty service.
KYOCERA SPECIFICALLY DISCLAIMS LIABILITY
FOR ANY AND ALL DIRECT, INDIRECT, SPECIAL,
GENERAL, PUNITIVE, EXEMPLARY, AGGRAVATED,
INCIDENTAL OR CONSEQUENTIAL DAMAGES,
EVEN IF ADVISED OF THE POSSIBILITY THEREOF,
WHETHER FORESEEABLE OR UNFORESEEABLE
OF ANY KIND WHATSOEVER, INCLUDING BUT
NOT LIMITED TO LOSS OF PROFITS,
UNANTICIPATED BENEFITS OR REVENUE,
ANTICIPATED PROFITS ARISING OUT OF USE OF
OR INABILITY TO USE ANY PRODUCT (FOR
EXAMPLE, WASTED AIRTIME CHARGES DUE TO
THE MALFUNCTION OF A PRODUCT) OR
CONTRIBUTION OR INDEMNITY IN RESPECT OF
ANY CLAIM RELATED TO A PRODUCT.
REPAIR OR REPLACEMENT OF A DEFECTIVE
PRODUCT OR REFUND OF THE PURCHASE PRICE
RELATING TO A DEFECTIVE PRODUCT, AS
PROVIDED UNDER THIS WARRANTY, ARE YOUR
SOLE AND EXCLUSIVE REMEDIES FOR BREACH
OF THE LIMITED WARRANTY, AND SUBJECT TO
THIS WARRANTY, THE PRODUCTS ARE
APPROVED AND ACCEPTED BY YOU “AS IS”.
KYOCERA MAKES NO OTHER WARRANTIES,
REPRESENTATIONS OR CONDITIONS OF ANY
KIND, ORAL OR VERBAL, EXPRESS OR IMPLIED,
STATUTORY OR OTHERWISE, WITH RESPECT TO
THE PRODUCTS, INCLUDING BUT NOT LIMITED
TO ANY IMPLIED WARRANTY OR CONDITION OF
MERCHANTABILITY OR FITNESS FOR A
User Guide for the Cyclops Phone
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57
INDEX
Numerics
1-Touch dialing, 15
D
I
digital mode, 5
display brightness, 42
display contrast, 42
icons, 5
contacts, 21
messages, 27
Inbox, 27
A
accessories, 8
alarm clock, 5, 52
alerts
E
emergency
L
for messages, 39
for missed calls, 13
auto text, 25, 28, 29
auto-hyphenation, 42
calls, 15
limiting calls out, 43
lock code, 43
locking
emergency mode, 16
exit emergency mode, 16
position location, 5, 43
erasing
phone, 42
B
M
contact entries, 21, 43
phone numbers, 22
text messages, 28
memory
saving, 28
menu style, 40
banner, 40
battery, 1
blocking outgoing calls, 43
brightness, 42
F
N
fast find, 23
number mode, 17
C
finding contact information, 23
flashlight, 54
calculator, 53
call counters, 16
callback number, 25
calls
O
Outbox, 27
frequent contacts, 23
P
G
phone numbers
erasing, 22
verifying your own, 6
phone, unlocking, 43
position location, 5, 43
programming your phone, 2
games
downloading, 35
graphics
answering, 11
missed, 13
redialing, 12
assigning, 36
downloading, 36
camera
menu options, 49
sending a picture, 49
setting up, 50
taking a picture, 50
color themes, 40
contacts directory, 20
contrast, 42
H
Q
hands-free headset
answering using voice, 46
jack, 4
hard pause, 20
hearing-impaired usage, v
QuickAlarm, 53
R
recent call icons, 13
resetting the phone, iv
ringtones
countdown timer, 54
58
Index
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choosing types, 38
downloading, 35
for contacts, 20
silencing, 6
Accessing, 34
navigating, 34
Voice Answer, 46
voice dialing, 45
voice memo
volume, 39
erasing, 51
naming, 51
S
scheduler, 51
recording, 51
voicemail, 15
setting up, 6
screen brightness, 42
screen contrast, 42
screen icons, 5, 17, 26, 27
screensavers, 41
secret contacts, 14, 22
security, 42
volume
earpiece, 12, 39
key beep, 39
ringtone, 39
sent messages, 26
silent mode, 5, 38
smart sound, 39
smiley mode, 18
speed dialing, 22
stopwatch, 54
W
wallpaper, 40
warranty, 56
symbol mode, 18
T
text entry, 17
quick reference, 19
text messages, 24
time format, 42
timer, 54
timing calls, 16
tip calculator, 53
Top-Up, 9
TTY/TDD, 43
U
unlocking the phone, 43
V
vibrate, 5
VirginXL
User Guide for the Cyclops Phone
59
Download from Www.Somanuals.com. All Manuals Search And Download.
Download from Www.Somanuals.com. All Manuals Search And Download.
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