TM
STANDARD
INSTRUCTION MANUAL
1st Edition
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SAFETY INSTRUCTIONS
When using your StarPlus Standard, you should always follow these basic safety
precautions to reduce the risk of fire, electric shock and injury to persons.
1. Read and understand all instructions.
2. Unplug the unit from the adaptor and the telephone cord before
installing a back-up battery. Do not dispose the batteries in a fire;
follow your local code for properly disposing batteries.
3. Do not open the cabinet of the unit except for the battery cover. You
may be exposed to a dangerous voltage and cause electric shock.
Opening this product automatically voids any and all manufacturer’s
warranties. If you think that the unit is damaged or is in need of
repair, please contact Krown Manufacturing, Inc.
4. Avoid using this unit during thunderstorms: there maybe a chance of
electric shock from lightning.
5. Use only a damp cloth to clean the outside of the unit. If the unit
comes in contact with any liquid source, unplug the adaptor and the
telephone cord from the back panel before touching the unit. If the
unit is damaged, contact Krown Manufacturing, Inc.
6. The StarPlus Standard is designed to work with only the power source
indicated on the provided adaptor. If you are not sure about your
house power source, please consult with your electric company and
contact your Krown’s local dealer to obtain or exchange a correct
adaptor to use.
7. Pressing the “amplifier” button may subject the user to dangerous
sound levels.
8. Unplug the StarPlus Standard from the wall outlet and contact Krown
Manufacturing, Inc. if any of the following conditions occur:
a. When the power cord is damaged or frayed
b. If liquid has been spilled into the telephone
c. If the telephone is exposed to rain or water
d. If the unit did not operate normally when following the user
manual, adjust only controls that are presented in the user’s manual.
Improper adjustment of other controls may result in damage.
e. If the product has been dropped or appears damaged.
f. If the unit exhibits a distinct change in performance.
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ADDITIONAL SAFETY NOTES FOR
CANADIAN USERS
NOTICE:
The Canadian Department of Communications label identifies certified
equipment. This certification means that the equipment meets certain
telecommunications network protective, operational, and safety requirements.
The department does not guarantee the equipment will operate to the user’s
satisfaction. Before installing the equipment, the user should ensure that it is
permissible to be connected to the facility of the local telecommunication
company. The equipment must also be installed using an acceptable method
of connection. The customer should be aware that compliance with the above
conditions may not prevent degradation of service in some situations. Repairs
to certified equipment should be made by an authorized Canadian
maintenance facility designated by the supplier. Any repairs or alteration
made by the user to this equipment or equipment malfunctions, may give the
telecommunications company cause to request the user to disconnect the
equipment. Users should ensure for their own protection that the electrical
ground connections of the power utility, telephone lines, and internal metallic
water pipe system, if present, are connected together. This precaution may be
particularly important in rural areas.
Caution: Users should not attempt to make such connections themselves, but
should contact the appropriate electric inspection authority, or electrician, as
soon as possible.
Notice: The LOAD NUMBER (LN) assigned to each terminal device denotes
the percentage of the total load be connected to a telephone loop which is
used by the device to prevent overloading. The termination on a loop may
consist of a any combination of devices subject only to the requirement the
the sum of the load numbers of all devices does not exceed 100.
SAVE THESE INSTRUCTIONS
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CHAPTER 1
INTRODUCTION
Thank you for your purchase of the Starplus Standard Amplified Speaker
Telephone by Krown Manufacturing Inc. This phone is designed for the
hearing, or mild to severe hearing loss users. You will be able to adjust not only
the volume but you can adjust the clarity of the sound to the best quality you
feel comfortable at.
The StarPlus Standard speaker-phone will give convenience and making hands-
free telephone communication more enjoyable.
StarPlus Standard is hearing aid compatible and will amplify the incoming
sound to the maximum availability for a severe hearing loss user. It is designed
with safety and flexibility for your whole family to enjoy using our telephone.
You will be able to switch between automatic and manual amplification modes
to protect your hearing from being exposed to dangerous sound levels.
Please read this manual very carefully before using your StarPlus Standard and
keep it for future reference. Staple the sales receipt to this booklet. This will
help you when you need to contact Krown for any warranty issues or questions
about your purchase.
If you have any questions about our StarPlus Standard this manual did not
cover, please call the Krown technical staff at 817-738-2485.
FOR EASIER UNDERSTANDING, ALL BUTTON NAMES WILL BE IN
CAPITAL AND BOLD FACE.
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CHAPTER 2
Your StarPlus Standard PACKAGE CHECK LIST
Your StarPlus Standard model comes with the following parts:
• Starplus Standard amplified speaker phone
• Handset with coiled cord
• AC adapter
• 7 foot telephone cord
• 6 inch telephone cord for use with wall mount
• Desktop/wall base adapter
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CHAPTER 3
STARPLUS STANDARD FEATURES IDENTIFICATION
T
P
C V 2 1
E N I
L
OFF
ON
STUTTER
DIAL TONE
5
24
12
1
6
16
AUTO
AMPLIFY
MANU
23
14
22
18
13
STOR
R/P
19
9
15
4
FLASH
7
HOLD
21
8
21
10
26
2
11
3
17
20
25
1 12Vdc power jack
2 Amplify button
3 Amplifier LED
4 Audio jack
5 Battery cover
6 Dial mode selector
7 Flash button
11 Hold LED
20 Speaker indicator
21 Speaker phone volume
22 Store button
23 Stutter dial tone selector
24 Telephone jack
12 Memory 1-10 speed-dial
13 Numeric keypad
14 Override Amplify Switch
15 Redial button
16 Reset hole
17 Ring flasher
25 Tone control
26 Volume control
8 Handset hook
9 Handset jack
18 Ringer tone
19 Ringer volume
10 Hold button
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CHAPTER 4
Setup your StarPlus Standard
Setting up your StarPlus Standard includes installing backup batteries and
mounting the phone. Replace with new batteries after each blackout. Your StarPlus
Standard will still operate normally in power outages before it falls back to a
regular telephone. For your safety, the StarPlus Standard can be used to call out
with no backup batteries installed.
1. Installing backup battery
StarPlus Standard uses 4 AA alkaline backup batteries. Unplug the power adapter
and telephone line before installing back-up batteries.
1. Insert a coin to the cover latch. Press
toward the topside to release the battery
cover on the bottom of the unit.
2. Remove the battery compartment cover.
3. Place four AA alkaline batteries into
the compartment following the
directional marks.
4. Replace the cover and press down to
close the cover.
FIGURE 4.1
2. Desktop mounting
1. Install telephone cord to the wall outlet
and to the telephone as shown in
Figure 4.4
FIGURE 4.2
FIGURE 4.3
2. Install the handset coiled cord as shown
in Figure 4.4
3. Set the dial mode selector to P (pulse) if
you have pulse dialing (rotary). If you
have tone dialing, do not change this
switch. Manufacturer setting default is
tone dial mode.
4. Plug the AC adapter cord into the power
jack located on the topside of the
telephone. Plug the AC Adapter into a
standard 120VAC wall outlet.
5. Pick up the handset or press speaker
button and listen for a dial tone. Your
StarpPlus Standard is ready to use.
6
FIGURE 4.4
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CH. 4 (CONT)
3. Wall mounting
a. Install wall mounting plate as shown in Figure 4.3
b. Take the handset hook out and flip it to reverse position as shown in
Figure 4.7. It will hold the handset when the phone is in a vertical position.
c. Use the provided 6 inch modular cord to mount the phone as shown
Figure 4.8.
d. Repeat step 3 through 6 of Desktop mounting section to complete
the setup.
4. Setting up an external signaler
Connect the external ringer device direct to the second phone jack located on the
top left side of the unit as shown in Figure 4.9.
5. Connecting to an assistive listening device
Your StarPlus Standard provides an audio jack to connect direct to an assistive audio
listening device. It is not designed for a hands-free headset or a phone headset.
phone jack phone signaler
FIGURE 4.7
FIGURE 4.8
FIGURE 4.9
Basic Operations
While the phone is ringing, the RING indicator and the super bright ring flasher
will flash.
Making and Receiving Calls on your StarPlus Standard:
HANDSET
SPEAKERPHONE
Making a call
1. Pick up the handset from the base.
2. Dial desired number.
1. Press the
button.
2. Dial desired number.
3. Hang up upon completion of the call. 3. To hang up, press the
button.
button.
Receiving a call 1. Pick up the Handset from the base. 1. Press the
button.
2. Speak.
2. Speak
3. Hang up upon completion of
the call.
3. To hang up, press the
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CH. 4 (CONT)
1. Using tone services on a pulse line
If you have pulse service, you can still use special services that require tone
signals, such as bank-byphone, by following these steps.
1. Be sure T/P is set to P at the back of the unit.
2. Dial the service's main number.
3. When the service answers, press * or press #, any additional numbers you
dial are sent as tone signals.
4. After you complete the call and hang up, the phone resets to
pulse dialing.
2. To adjust volume and tone clarity during a call
To protect your hearing, always adjust the volume to minimum before picking up
the handset.
A. Incoming voice volume
You can adjust the volume of incoming calls by simply sliding the VOL control at
the lower right of the unit. This gives you an amplifition up to 20dB. If you want
more amplification, follow the steps below:
1. Slide the VOL to minimum, pick up the handset and press AMPLIFY to
turn the incoming voice amplifier ON or OFF. When AMPLIFY is on, the
AMPLIFY LED comes on.
2. Adjust the volume in the earpiece by moving the VOL slide control. With
AMPLIFY on; incoming volume will be up to 53dB. In standard use, the
amplifier turns off whenever you hang up the telephone. If you want the
amplifier to remain on, slide the AMPLIFY switch underneath the phone
to AUTO.
NOTE: AUTO/MANUAL switch on the bottom side of the phone
B. Incoming voice tone
The StarPlus Standard provides extra amplification at the sound frequency you
need to boost. To identify the sound frequency range that best suits your needs,
follow these step below:
1. After picking up the handset and you hear a voice on the line,
press AMPLIFY.
2. Adjust the TONE slide control at the lower left of the unit to suit
your hearing.
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CH. 4 (CONT)
3. Using your speaker phone on the StarPlus Standard
You can place a call on Speakerphone mode anytime by pressing the
button
during a call, then place the handset on the base. also, you can transfer a call to
the handset anytime during a call by simply picking up the handset. During
speakerphone use, the SPEAKER indicator comes on.
4. Speakerphone volume
While on a speakerphone call, press VOLUME + or -, located at the right side of
the telephone, to the desired level.
5. Adjusting the ringer volume
While the phone is ringing, you can adjust the ringer volume of your telephone by
moving the RINGER VOLUME switch, located at the right side of the telephone,
to the desired OFF/LO/HI position.
6. Adjusting the ringer tone
While the phone is ringing, you can adjust the ringer tone of your telephone by
moving the ring TONE slide control, to the desired level.
7. Place a call on hold
To put a call on hold, press the HOLD button and return the handset to its cradle.
You will notice the HOLD indicator light comes on.
8. Using the Flash button
1. While talking, you hear the call waiting signal (series of beep tones), press
the FLASH button to switch calls and put the current on hold.
2. To switch back the original call, press the FLASH button again.
9. To use the R/P (Redial/Pause) button
a. REDIAL - If you want to redial the last number dialed, simply pick up the
handset or press the
button, then press the R/P button. The telephone will
automatically redial the last number dialed.
b. PAUSE
During the memory storage procedure, you may wish the press the R/P
button to insert a pause between numbers.
10. Storing one-touch speed dial numbers
Pick up the handset or press the
1. Press the STORE button
button
2. Enter the phone number using the keypad
3. Press the desired speed dial button (M1-M10), or
for emergency dialing.
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CH. 4 (CONT)
11. Dial a stored number
There are two different ways to dial a stored speed dial number, depending on
your preference.
1. Pick up the handset and press the desired memory button.
2. Press the
button and then press the desired memory button.
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CHAPTER 5
TAKING CARE OF YOUR STARPLUS STANDARD
Starplus Standard is designed for indoor use only. Do not set the unit in direct sun
light. It will damage the LCD which is not covered under the manufacturer
warranty.
CLEANING:
Unplug the Starplus Standard and use only a damp cloth to clean up the
outside of the housing. Never use liquid or aerosol cleaner to spray direct
to the display or body of the phone. Keep the StarPlus Standard from dust
or moisture sources.
BATTERIES:
Replace the backup batteries once a year or after a power outage to keep
StarPlus Standard in good performance.
TROUBLESHOOTING:
Q: My StarPlus Standard does not ring.
A: Check the ringer selector to make sure it is not in the OFF position.
Adjust the ring volume to HI or LOW for your comfort.
Q: My speed dial memory is erased.
A: The memory of the Starplus Standard is saved by the power of the
phone line. There is a power interruption at the telephone center or your
Starplus Standard has been disconnected from the phone line longer
than 30 minutes. It will erase the memory of the Starplus Standard
REPAIR:
Please pack your Starplus Standard in the original shipping carton with a
note describing the problem you have and send it to:
Krown Manufacturing, Inc.
ATTN: Technical Department
3408 Indale Road, Fort Worth, TX 76116
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CHAPTER 6
SPECIFICATIONS
1
Physical dimensions:
AC Adapter
7’ X 9.1’ X 2 /8
’
12VDC 500mA
4 AA Alkaline (not included)
Batteries:
Keypad:
1
1 /16’ large, back-lighted, high contrast keys
95dB
Ringer volume:
Incomin:g volume:
53dB
:
Handset
hearing aid compatible
10 memory numbers
3 emergency speed dial buttons
Memory
Connections
RJ11 modular jacks to connect to a
standard analog phone line or compatible line.
3.5mm audio listening assistive device.
FCC approved
Approval
CHAPTER 7
Warranty
Krown Manufacturing Inc. warrants that the StarPlus Standard sold by Krown Manufacturing is free
from defects in materials and workmanship under normal use and service for one year. This warranty
is applicable only to the original purchaser of the StarPlus Standard when accompanied by a sales
receipt stating the date of purchase and the name of company from which purchased. This warranty is
in lieu and excludes all other warranties, expressed or implied, including any implied warranty of
merchantability of fitness and of any obligation on the part of Krown Manufacturing, Inc. If the
StarPlus Standard shall prove to be defective, then Krown Manufacturing shall either replace or repair
the StarPlus Standard at no cost to the original purchaser within one year of the date of purchase.
During the one year period you may return the StarPlus Standard to Krown Manufacturing at the
following address:
Krown Manufacturing, Inc.
3408 Indale Road, Fort Worth, TX 76116
Shipping charges are at the customer's expense. Please include a check or money order made out to
Krown Manufacturing, Inc in the amount of $10.00 to cover shipping and handling. This warranty
does not extend to any StarPlus Standard sold by Krown Manufacturing which has been subjected to
misuse, neglect, accident, improper application, improper installation, or any use in violation of the
instruction furnished by Krown Manufacturing. This warranty does not extend to or apply to any
StarPlus which has been repaired or altered by any persons who have not been expressly approved by
Krown Manufacturing.
Krown Manufacturing shall not be liable for any special or consequential damages or for loss or
expense directly or indirectly arising form use of the products or any inability to use them either
separately or in combination with other equipment or product accessories or from any other cause. This
warranty is only applicable to a product purchased through Krown Manufacturing, Compu-TTY or
Krown dealer. Other than as stated here in, there are no other warranties whether by the sample or
model, by description or quantity, whether express or implied, and there are no implied warranties of
fitness for a particular purpose or of merchantability.
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3408 Indale Road, Fort Worth, TX 76116
Voice: (817) 738-2485
TTY: (817) 738-8993
Fax: (817) 738-1970
E-mail: [email protected]
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