A Guide to TracVision L3/S3
owner’s
manual
•
Installation Instructions
•
User’s Guide
•
Technical Manual
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®
®
TracVision , KVH , and TracNet™ are trademarks of
KVH Industries, Inc.
®
DVB (Digital Video Broadcasting) is a registered trademark of the DVB Project.
®
DIRECTV is an official trademark of DIRECTV, Inc.,
a unit of GM Hughes Electronics.
™
DISH Network is an official trademark of
EchoStar Communications Corporation.
ExpressVu is a property of Bell ExpressVu, a wholly owned
subsidiary of Bell Satellite Services.
®
DirecPC is a registered trademark of
Hughes Network Systems, a unit of GM Hughes Electronics.
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Table of Contents
1
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-1
Digital Satellite Television . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-1
System Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-2
1.2.1 TracVision L3/S3 Components . . . . . . . . . . . . . . . . . . . . . .1-3
1.2.2 Integrated Receiver Decoder (IRD) . . . . . . . . . . . . . . . . . . .1-3
Materials Provided with TracVision L3/S3 . . . . . . . . . . . . . . . . .1-4
1.3.1 Additional Materials Required for TracVision L3/S3 Use . . .1-5
1.1
1.2
1.3
2
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-1
Choosing the Best Location . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-3
Mounting the Antenna Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-4
Connecting System Components . . . . . . . . . . . . . . . . . . . . . . . .2-9
2.3.1 Connecting the Antenna Data/Power Cable . . . . . . . . . . . .2-10
2.3.2 Connecting to Vehicle Power . . . . . . . . . . . . . . . . . . . . . . .2-11
2.3.3 Connecting the IRD Ground Wire . . . . . . . . . . . . . . . . . . .2-12
2.3.4 Installing the Switchplate . . . . . . . . . . . . . . . . . . . . . . . . .2-12
2.3.5 Connecting the Antenna RF Signal Cable to the IRD . . . .2-13
2.1
2.2
2.3
2.3.5.1 Installing Two IRDs and TVs (North American
Systems Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-13
2.3.5.2 Connecting Three or More IRDs and TVs
(North American Systems Only) . . . . . . . . . . . . . . . . . .2-14
2.3.6 Sealing the Cable Access Hole . . . . . . . . . . . . . . . . . . . . .2-15
Activating the IRD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-15
Selecting the Active Satellite . . . . . . . . . . . . . . . . . . . . . . . . . .2-16
2.5.1 Installing Your Selected Satellites . . . . . . . . . . . . . . . . . . .2-17
2.5.2 Programming User-defined Satellites . . . . . . . . . . . . . . . .2-19
Setting the Skew Angle (European Systems Only) . . . . . . . . .2-24
Checking Out the System . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-25
2.4
2.5
2.6
2.7
2.8
Configuring TracVision L3/S3 for Remote
Satellite Dish Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-26
2.9
Changing Geographic Location . . . . . . . . . . . . . . . . . . . . . . . .2-27
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3
Using Your TracVision L3/S3 . . . . . . . . . . . . . . . . . . . . .3-1
Turning On the System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-1
Changing Channels and Switching Between Satellites . . . . . . .3-2
3.1
3.2
3.2.1 Using the IRD Remote Control to Switch
Between Satellites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-2
3.2.2 Using the TV/SAT Switch to Switch
Between Satellites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-3
3.2.3 Using a PC to Switch Between Satellites . . . . . . . . . . . . . .3-4
Watching Television . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-5
Internet Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-7
3.3
3.4
4
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-1
Causes and Remedies for Common Operational Issues . . . . . .4-1
4.1.1 Blown Fuse or Improper Wiring . . . . . . . . . . . . . . . . . . . . . .4-2
4.1.2 Incorrect Satellite Configuration . . . . . . . . . . . . . . . . . . . . .4-2
4.1.3 Satellite Signal Blocked . . . . . . . . . . . . . . . . . . . . . . . . . . .4-2
4.1.4 Dew or Rain Pooling on Dome . . . . . . . . . . . . . . . . . . . . . .4-3
4.1.5 Satellite Coverage Issue . . . . . . . . . . . . . . . . . . . . . . . . . . .4-3
4.1.6 Vehicle Turning During Startup (TracVision L3 only) . . . . . .4-3
4.1.7 Incorrect or Loose RF Connectors . . . . . . . . . . . . . . . . . . .4-3
4.1
4.1.8 Type of Multiswitch Used
(North American Systems Only) . . . . . . . . . . . . . . . . . . . . .4-4
4.1.9 Stationary Use Only (TracVision S3 only) . . . . . . . . . . . . . .4-4
IRD Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-4
4.2.1 IRD Wiring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-4
4.2.2 IRD Faulty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-4
Antenna Gyro and LNB Faults . . . . . . . . . . . . . . . . . . . . . . . . . .4-4
Computer Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-5
Maintenance Port Parser Commands . . . . . . . . . . . . . . . . . . . . .4-5
4.2
4.3
4.4
4.5
5
Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-1
Warranty/Service Information . . . . . . . . . . . . . . . . . . . . . . . . . . .5-1
Preventive Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-1
5.1
5.2
ii
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5.3
5.4
Replaceable Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-2
Field Replaceable Unit Procedures . . . . . . . . . . . . . . . . . . . . . .5-3
5.4.1 PCB Removal and Replacement . . . . . . . . . . . . . . . . . . . . .5-5
5.4.2 RF Detector/DVB Decoder . . . . . . . . . . . . . . . . . . . . . . . . .5-6
5.4.3 Antenna Gyro Assembly (TracVision L3 only) . . . . . . . . . . .5-7
5.4.4 Antenna LNB Replacement . . . . . . . . . . . . . . . . . . . . . . . .5-8
Preparation for Shipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-9
5.5
Appendix A
Appendix B
Appendix C
Appendix D
Appendix E
System Specifications
Comprehensive System Wiring Diagram
Switchplate Template
Startup Data Sequence
Maintenance Port Parser Commands
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Introduction
1 Introduction
1.1 Digital Satellite Television
Your new TracVision L3/S3 satellite antenna is fully compatible
with the Digital Video Broadcasting (DVB ) satellites, which use
TracVision L3/S3’s default satellite
pairs are:
®
the international standard for digital TV transmission, as well as
Digital Satellite Service (DSS) services, such as DIRECTV . As a
Europe: Astra 1 & Hotbird
®
N. America (US DIRECTV):
DSS_101 & DSS_119
or
N. America (US DISH Network):
Echo_119 & None
or
result, you will be able to receive and decode signals from your
chosen satellite services with the proper programming and
hardware (e.g., the IRD [satellite TV receiver]). Your
TracVision L3/S3 is also fully compatible with KVH’s TracNet
2.0 Mobile High-speed Internet System (for more information,
™
N. America (ExpressVu):
Expressvu & None
Your TracVision L3/S3 comes with a pre-programmed “satellite
library” of European and North American satellite services.
When configuring the TracVision L3/S3, you may choose a pair
of satellites from the entire library to be active in the system and
with your IRD. For the antenna to receive signals from two
satellites, they must be within 10º longitude of each other in
orbit. As a result, certain satellites can be paired only with certain
other satellites. Tables 1-1 and 1-2 list the possible satellite pairs
that may be selected in North America and Europe. If the satellite
service you wish to receive is not already in the “satellite library,” you
may also add two additional satellites of your choice to the library.
Active Satellite,” for instructions on
selecting different satellites.
Table 1-1
Available N. American Satellite
Pairs (U.S.-style LNB required)
DSS_101
DSS_119
Echo_61
Echo_110
Echo_119
Echo_148
Expressvu
DSS_101
DSS_119
Echo_61
✓
✓
✓
✓
✓
✓
✓
✓
✓
Echo_110
Echo_119
Echo_148
Expressvu
✓
✓
✓
✓
✓
✓
✓
✓
✓
✓
✓
54-0157 Rev. G
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A Guide to TracVision L3/S3
Table 1-2
Available European Satellite Pairs
(European LNB Required)
Astra 1
Astra 1
Astra 2N
Astra 2S
Hispasat
Hotbird
Sirius
Thor
✓
✓
✓
✓
✓
✓
Astra 2N
Astra 2S
Hispasat
Hotbird
Sirius
✓
✓
✓
✓
✓
✓
✓
✓
✓
✓
Thor
1.2 System Overview
A complete satellite TV system includes the TracVision L3/S3
connected to an IRD and a television set. The optional TV/SAT
Switch allows you to select a satellite at the press of a button. A
desktop or laptop computer is used to configure the system and
conduct diagnostics. The complete system is illustrated in
Figure 1-1.
If you are a DISH 500 customer,
you can order the optional TV/SAT
Switch – free of charge. Simply fill
out the order form located at the
back of this manual and fax it to
KVH at +1 401 845-8190.
System specifications and a wiring diagram are provided in
Figure 1-1
TracVision L3/S3 System
Configuration
TracVision Antenna
TV/SAT Switch
(optional)
11-16 Volts DC
2.5-3.5 Amps
Radome
Sat
A
E
r
r
o
r
S
a
t
B
Select
Changing Satellites:
1. Push Select button
2. Wait while Sat
blinks green
A
or
Vehicle
B
3. Ready when Sat
or Sat
A
B
stays
solid green
Other Indicators:
•
Both blinking
green: initializing
Baseplate
•
Error light
Switchplate
Power
blinking red:
system problem
Data/Power
PC Maintenance
Second TV
and receiver
option only
available with
U.S.-style,
dual output
LNB.
RF2
RF1
TV 2
Satellite Receiver 2
Satellite Receiver 1
TV 1
Laptop PC
Options Purchased Separately
1-2
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Introduction
In-motion Tracking (TracVision L3 only)
The TracVision L3 employs a state-of-the-art actively stabilized
antenna system. Once the satellite is acquired, the antenna gyro
continuously measures your vehicle’s motion and position, and
transmits commands to the antenna motors to keep the antenna
pointed at the satellite at all times.
KVH offers an upgrade kit (KVH
Part #02-1026) that adds in-motion
tracking capability to the
TracVision S3, allowing you to
receive satellite signals while on
the move.
1.2.1 TracVision L3/S3 Components
The antenna unit includes the antenna positioning mechanism,
signal front end, power supply, and control elements. The
antenna is a parabolic dish mounting a low noise block (LNB)
converter with built-in preamplifier. The European configuration
includes a single-output LNB while the North American system
uses a dual-output LNB. A molded ABS radome encloses the
fiberglass baseplate and is secured in place with standard
fasteners. Connectors on the back of the baseplate join the power,
signal, and control cabling from units inside the vehicle.
The dual-output LNB in the North
American systems allows two
IRD/TV pairs to be connected
directly to the antenna. Three or
more pairs can be connected to the
system if an active multiswitch is
used. Section 2.3.5, “Connecting
IRD,” provides installation directions
for each of these options.
1.2.2 Integrated Receiver Decoder (IRD)
The IRD (purchased separately) receives satellite signals from the
antenna unit for signal processing and channel selection, and
sends the signals to the TV set for viewing. The IRD also
provides the interface for the user to activate authorization for
reception. Please refer to the User’s Manual provided with your
selected IRD for complete operating instructions.
Before you can start watching
satellite TV using your TracVision
antenna, you will need to activate
your IRD. Refer to Section 2.4,
details.
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A Guide to TracVision L3/S3
1.3 Materials Provided with
TracVision L3/S3
Table 1-3 lists the units, cables, and materials packed in the
TracVision L3/S3 package by name and KVH part number.
Table 1-3
Component
KVH Part No.
TracVision L3/S3 Packing List
†
Antenna Unit (TracVision L3), comprising:
01-0225-19
††
01-0225-22
†††
01-0225-25
††††
01-0225-28
Baseplate Assembly (TracVision L3)
02-1245-01*
02-1245-03**
Radome Assembly (TracVision L3)
02-0953-03
Antenna Unit (TracVision S3), comprising:
01-0225-21†
01-0225-27†††
01-0225-30††††
01-0225-24††
Baseplate Assembly (TracVision S3)
02-1245-02*
02-1245-04**
Radome Assembly (TracVision S3)
RF Cable (28 ft/8.5 m)
Data/Power Cable (28 ft/8.5 m)
PC Cable (6 ft/1.8 m)
Kitpack***
02-0953-05
32-0417-28
32-0730-28
32-0628-06
72-0101
Cables for the TracVision L3/S3 are
stored beneath the antenna unit
during shipping.
Owner’s Manual
54-0157
IRD Ground Wire
32-0583-50
02-1023-01
01-0245
Switchplate
TV/SAT Switch (optional)
† European TracVision L3/S3 system
†† North American TracVision L3/S3 system (defaulted to DIRECTV)
††† North American TracVision L3/S3 system (defaulted to DISH Network)
†††† North American TracVision L3/S3 system (defaulted to ExpressVu)
* Baseplate assembly with single-output LNB
** Baseplate assembly with dual-output LNB
1-4
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Introduction
1.3.1 Additional Materials Required for
TracVision L3/S3 Use
To make full use of your new TracVision L3/S3 and receive
satellite TV on the road, you will need to provide/purchase the
following:
•
•
Television
In North America, you can
Appropriate IRD for your selected satellite
TV service
purchase and/or activate an IRD
directly from KVH. Call KVH at
1-888-584-4163 for details.
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Installation
2 Installation
TracVision L3/S3 is designed for simple installation and setup.
Just follow these easy steps:
Step
Refer to Section...
Table 2-1
Installation Process
1. Choose the hardware locations
2. Mount the antenna unit
3. Connect system components
4. Activate the IRD
5. Select active satellite
6. Set the skew angle (Europe only)
7. Check out system
8. Configure for remote dish use
Plan the entire installation before
proceeding! Take into account
component placement, cable
running distances between units,
and accessibility to the equipment
after installation.
Tools and Materials Required
•
•
Electric drill
3
5
3
⁄
16" (5 mm), ⁄32" (4 mm), and ⁄32" (2.5 mm) drill bits
3
and ⁄4" (19 mm) hole saw and auger bit
1
•
•
•
⁄2" wrench
#2 Phillips and #0 flat tip screwdrivers
RG-6 or RG-11 (75 ohms) RF cable (if installing
•
•
•
•
Silicone sealant, RTV, or Sikaflex
7
⁄
16" open end wrench
Construction adhesive (e.g., Liquid Nails)
Rivet gun and 3⁄16" (5 mm) rivets (or other fastener
suitable for your specific roof construction)
•
PC with terminal emulation software such as
PROCOMM or Windows Terminal or
Hyperterminal
54-0157 Rev. G
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A Guide to TracVision L3/S3
Kitpack Contents
Table 2-2 lists the materials provided in the kitpack.
Part
Qty.
5
KVH Part No.
22-0013
Table 2-2
Kitpack Contents
Tie-wraps
Clamshell ventilator
1
19-0230
#6 x 3⁄4" thread-forming screws
3
14-0298-12
14-0250-0010
14-0251
1
⁄
4"-20 x 5⁄8" hex screws
4
1
⁄
4" flat washers
4
Switchplate bulb assembly (spare)
1
19-0193
3
⁄
8" hole plugs
2
19-0282-06
2-2
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Installation
2.1 Choosing the Best Location
•
Since the TracVision antenna requires a clear view
of the southern sky to receive satellite signals, the
ideal antenna site has an unobstructed view of the
horizon/satellite all around.
•
Keep the antenna clear of any obstructions on the
roof (e.g., air conditioners). The antenna requires a
15º to 75º look angle to receive satellite signals.
Figure 2-1
Antenna Blockage
TracVision Antenna
Blocked!
Air Conditioner
Vehicle Roof
•
•
Consider the location of the antenna relative to the
location of any equipment or necessary wiring
within the vehicle.
Be sure to mount the antenna on a horizontal
surface. When placed flat on the mounting surface,
7
the mounting plates should be less than ⁄16" above
the mounting surface (see Figure 2-2). Any larger
gap will warp the baseplate and seriously damage
the antenna.
Figure 2-2
Maximum Mounting Surface Slope
7
" Maximum Gap
16
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A Guide to TracVision L3/S3
2.2 Mounting the Antenna Unit
1. Make sure that you have chosen a suitable
mounting location based upon the guidelines in
Always lift the antenna unit by the
gray baseplate, never by the
radome or any portion of the
antenna assembly!
2. Remove the antenna unit from its shipping carton.
3. Position the antenna unit in the desired location
on the centerline of the vehicle with the antenna’s
mounting plate arrows facing the front or rear of
the vehicle. The proper orientation is illustrated in
Figure 2-3.
Figure 2-3
Proper Orientation of
the Antenna Unit
Vehicle
Centerline
Baseplate
Connectors
Mounting Plate
Front/Rear
(1 of 4)
of Vehicle
Top View
Side View
Mounting Plate
Arrows
4. While the antenna is in place, mark a location on
3
the roof for the ⁄4" (19 mm) cable access hole to
permit convenient cable access to the antenna’s
baseplate connectors.
5. Using the 4 mounting plates and each set of 5
holes as templates, drill 20 3⁄16" (5 mm) holes
through the roof of the vehicle.
The mounting plate arrows may
face either forward or backward
along the centerline of the vehicle
for more convenient installation.
6. Set aside the antenna unit and clean the roof’s
surface to remove any debris.
2-4
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Installation
7. Seal the two baseplate holes shown in Figure 2-4
with the plugs provided in the kitpack.
Figure 2-4
Baseplate Holes
Antenna Baseplate (Bottom View)
8. Apply construction adhesive to the bottom of the
antenna’s four mounting plates. If using a liquid
construction adhesive, apply beads to the
mounting plates in a zig-zag pattern.
If the roof’s mounting surface is not
perfectly flat as KVH recommends,
make sure the baseplate does not
warp when you attach the
antenna’s mounting plates. Refer to
Section 2.1, “Choosing the Best
Location,” for further details.
9. Reposition the antenna, lining up the mounting
plate holes with the holes in the roof. Attach the
3
mounting plates to the roof using ⁄16" (5 mm)-
diameter rivets (or appropriate fasteners). Seal all
rivet heads and edges with silicone.
10. Remove and save the 8 pan head screws and flat
washers that secure the radome to the baseplate.
Carefully lift the radome straight up until clear of
the antenna assembly and set aside.
11. When the antenna unit is installed with the
connectors facing the rear of the vehicle, the drain
holes are located as shown in Figure 2-5.
Figure 2-5
Baseplate Connectors Facing Rear
of Vehicle – Factory-drilled
Drain Hole Locations
Front of
Vehicle
Factory-drilled
Drain Hole Positions
54-0157 Rev. G
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A Guide to TracVision L3/S3
11a.(Alternate Drain Hole Locations) If the antenna unit
is installed with the connectors facing the front of
3
the vehicle, drill out ⁄16" (5 mm)-drain holes in the
rear-facing side of the baseplate as illustrated in
Figure 2-6. The existing factory-drilled drain
holes shown in Figure 2-5 must then be plugged
with silicone rubber sealant.
Angle of Hole, relative to front
Figure 2-6
Baseplate Connectors Facing
Front of Vehicle – Recommended
Drain Hole Locations
Front of
Vehicle
Recommended
3/16" (5 mm)
Drain Hole Positions
You MUST drill out the drain holes
as indicated to ensure that any
moisture that enters the baseplate
is able to drain. Ensure that factory-
drilled holes are completely sealed.
Drain Hole Angle
(relative to baseplate)
Angle of Hole, relative to front
12. Cut the tie-wraps holding the antenna unit to the
forward shipping restraint (see Figure 2-7).
Figure 2-7
Forward Shipping Restraint
(Arranged for Shipping)
2-6
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Installation
13. Remove the nuts and washers securing the
shipping restraints to the baseplate. The positions
of all three shipping restraints are pictured in
Figure 2-8.
Figure 2-8
TracVision L3/S3 Shipping
Restraints (Top View,
Rotating Plate
Shipping Restraint
Installed for Shipping)
Forward Shipping
Restraint for
LNB Bracket
Do not discard the shipping
restraints, washers, or the nuts.
They should be stowed for future
use in case the antenna unit needs
to be removed and shipped to
another location. Four 1⁄4˝ x 5⁄8˝ hex
head screws have been provided in
the kitpack for shipping as the bolts
used to hold the shipping restraints
during initial shipping are integral
parts of the mounting plates.
Rotating Plate
Shipping Restraint
14. For convenient storage, rotate the shipping
restraints 180º and secure them to their original
mounting bolts using the nuts and washers
removed in Step 13 (see Figures 2-9 through 2-11).
All nuts and washers removed in Step 13 must
be reinstalled. These nuts and washers secure the
baseplate to the mounting plates.
Figure 2-9
Forward Shipping
Restraint Storage
LNB
Forward Shipping Restraint
Installation Bolts and Washers
Figure 2-10
Rotating Plate Shipping Restraint (1 of 2)
Rotating Plate Shipping
Restraint Storage
Installation Bolt and Washer
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Figure 2-11
Rotating Plate
TracVision L3/S3 Shipping
Restraints (Storage Position)
Shipping Restraint
Forward
Shipping Restraint
Rotating Plate
Shipping Restraint
15. Place the radome onto the baseplate (labels facing
the sides of the vehicle) and secure in place using
the 8 pan head screws and flat washers removed
vehicle’s roof.
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Installation
2.3 Connecting System Components
The following sections provide instructions for properly wiring
the antenna unit to the components inside the vehicle.
Locating the Switchplate
A switchplate has been provided to serve as the hub of the
TracVision L3/S3 wiring (with the exception of the RF cable,
which will be connected to the IRD). This switchplate includes an
ON/OFF switch and a DB9 maintenance port for easy access to
the antenna unit’s software and diagnostics. Follow the steps
below to select and prepare the switchplate mounting location.
1. Select a location to mount the TracVision L3/S3
switchplate. It should be installed in a dry, flat
location within reach of the cables that will
connect to the antenna unit.
2. Once you’ve decided on a suitable location, create
a panel cutout in the mounting surface.
Figure 2-12 illustrates the mounting dimensions
The connecting cables will be routed through this
cutout.
Figure 2-12
Switchplate Panel
Cutout Dimensions
3.82"
3/32" (2.5 mm) dia
(97 mm)
.32" (8 mm)
2.36"
(60 mm)
2.05"
(52 mm)
Panel Cutout
A full-scale panel cutout template
.16" (4 mm)
3.19"
(81 mm)
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2.3.1 Connecting the Antenna Data/Power
Cable
1. Connect one end of the antenna data/power cable
to the antenna’s data/power connector and lock in
place (see Figure 2-13).
Figure 2-13
Antenna Data/Power Connector
Data/Power
2. Route the other end of the data/power cable down
through the cable access hole in the vehicle’s roof
and out through the switchplate panel cutout.
3. Connect the data/power cable to the switchplate’s
data/power connector and lock in place (see
Figure 2-14).
Figure 2-14
Switchplate Data/Power Connector
Data/Power
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Installation
2.3.2 Connecting to Vehicle Power
Recommended Power Wiring
Short circuits may result in severe electrical shock or burns.
Remove the appropriate vehicle fuse and test the circuit to ensure
that no power is present before connecting the power cable.
The switchplate requires an 11-16 VDC power input. A quick-
tripping circuit breaker or fuse should be installed between the
switchplate and vehicle power. Circuit overload protection
should be rated for 5 amperes. If vehicle power fluctuates widely
or is noisy, a 12 VDC 5-amp AC/DC power supply or a wide-
range DC/DC converter power supply should be installed. Test
the voltage and polarity before making connections to vehicle power.
Connecting the Power Cable to the Switchplate
1. Disconnect vehicle power by removing the
appropriate vehicle fuse.
Before connecting the antenna unit
to vehicle power, remove the
appropriate vehicle fuse to prevent
a short circuit.
2. Connect the switchplate to vehicle power as
pictured in Figure 2-15.
+12 VDC – Vehicle Power
Ground
Figure 2-15
Switchplate Power Wiring
IRD Ground Wire
(to IRD)
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2.3.3 Connecting the IRD Ground Wire
A grounding wire (Cable #32-0583-50) has been provided to
connect your IRD to a suitable ground and protect the system.
Attach the grounding wire to any suitable screw on the rear
panel of the IRD with a good contact with the IRD chassis. The
other end should be connected to a suitable ground, ideally the
ground connector on the switchplate (see Figure 2-15).
2.3.4 Installing the Switchplate
After completing the switchplate wiring process, you must install
the switchplate itself. This process, detailed in the following
steps, is illustrated in Figure 2-16.
Figure 2-16
Mounting the Switchplate
Support Frame and Front Cover
Before securing the switchplate to
the mounting surface, be sure to
strain-relieve the wires connecting
to the switchplate connectors.
Several tie-wraps have been
provided to aid in strain-relieving
the wires.
1. Fit the switchplate assembly and support frame
into the panel cutout made in Step 2 of Section 2.3,
mounting surface.
5
2. Drill out four ⁄32" (4 mm) holes in the countersunk
settings in the switchplate support frame.
3
3. Drill four ⁄32" (2.5 mm) holes in the mounting
surface using the countersunk holes in the support
frame as the template. Secure the support frame
and switchplate assembly to the mounting surface
using four #6 self-cutting screws.
4. Snap the front cover into place to cover the screws
and support frame.
5. Reinstall the vehicle fuse removed in Step 1 of
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Installation
2.3.5 Connecting the Antenna RF Signal
Cable to the IRD
1. Route an RF cable up through the roof’s cable
access hole.
When shipped from the factory, the
antenna’s RF connectors are
protected with caps. Leave the cap
installed on the RF2 connector
unless you are going to connect a
second RF cable to the
2. Connect the RF cable to the antenna’s RF1
connector (see Figure 2-17). Once the cable is
securely connected, loosen the sealing nut at the
base of the RF1 connector and tighten it onto the
end of the RF cable.
TracVision L3/S3.
Figure 2-17
Antenna RF Connectors
RF2
RF1
3. Connect the other end of the RF cable to the IRD’s
SATELLITE IN connector.
KVH recommends the use of
RG-6 or RG-11 (75 ohms) cable
for RF wiring. Use of non-RG-6
or RG-11 (75 ohms) cables will
result in degraded performance.
The KVH warranty does not cover
degraded performance due to
improper wiring.
2.3.5.1
Installing Two IRDs and TVs
(North American Systems Only)
To connect a second TV and IRD to the TracVision L3/S3 system,
you must connect a second RF cable to the antenna’s RF2
connector (see Figure 2-17). Route the other end of the RF cable
down into the vehicle and connect it directly to the second IRD.
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2.3.5.2
Connecting Three or More IRDs and
TVs (North American Systems Only)
To install three or more IRD/TV pairs, an active multiswitch
(Channel Master model 6214IFD or equivalent) must be placed
between the antenna unit and the IRDs. Figure 2-18 illustrates
typical wiring arrangements for multiple IRDs. If more than four
IRDs are required, contact KVH for additional wiring
instructions. Mount the multiswitch unit in accordance with the
manufacturer’s instruction sheet.
Figure 2-18
TracVision RF Connectors
Installing Three or Four IRDs
Using an Active Multiswitch
RF1
RF2
DC Power
DC In
Out 1
RHCP
+13V
VHF/UHF
Out 3
LHCP
+18V
Multiswitch
Out 2
Out 4
TracVision L3/S3 has the capability
to switch from one satellite to
another when you choose TV
channels that are carried by your
two selected satellites. However,
the use of an active multiswitch
may interfere with the 22 KHz tone
sent by DIRECTV DSS Plus™ IRDs
to the antenna. As a result, the
antenna may not receive the signal
to change satellites when you
change channels using your
IRD #1
IRD #2
IRD #3
IRD #4
1. Connect the RF cable tagged “RF1” to the
multiswitch input labeled “LNB RHCP +13V.”
2. Connect a second RF cable to the multiswitch
input labeled “LNB LHCP +18V.”
DIRECTV DSS Plus remote.
3. Connect the multiswitch outputs to individual IRD
inputs. Use RG-6 cable terminated with
In this case, you will need to use
the optional TV/SAT Switch* or a
PC as described in Section 3.2,
Between Satellites.”
F-type connectors for all RF connections.
4. Terminate all unused output connectors with
75 ohm DC blocks (Channel Master #7184, Radio
Shack #15-1259 or equivalent).
* To order a TV/SAT Switch (KVH Part
Number 01-0245), please call
+1 401 847-3327.
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Installation
2.3.6 Sealing the Cable Access Hole
Once the RF and data/power cables are connected to the
antenna, you need to seal and cover the cable access hole to
protect against leakage.
1. Completely seal the cable access hole with silicone
sealant or RTV.
2. Install the clamshell ventilator, supplied in the
kitpack, over the cable access hole using the three
supplied #6 screws (see Figure 2-19).
Figure 2-19
Installing the Clamshell Ventilator
#6 Screws
Clamshell
Ventilator
Ensure the clamshell mounting
screws do not puncture the cables
inside the vehicle.
RF & Data/Power
Cables
Cable Access Hole
(in Roof of Vehicle)
2.4 Activating the IRD
DIRECTV and DISH Network IRD Activation
KVH makes it easy to activate your DIRECTV or EchoStar (DISH
Network) IRD. Just call KVH at 1-888-584-4163 and ask for IRD
Activation (Monday - Friday, 8:30 a.m. - 5:00 p.m. EST). For other
options, please refer to the user manual that accompanied your
IRD.
Other IRD Activations
Please refer to the user manual that accompanied your IRD for
activation instructions.
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2.5 Selecting the Active Satellite
As noted previously, TracVision L3/S3 can track a variety of
DVB-compatible and DSS (DIRECTV) satellites. The system
contains a preprogrammed library of North American and
European satellites. It also has two open slots that you may use
to program two additional satellites of your choice. Tables 2-3
and 2-4 provide a grid of possible satellite pairs. Two of these
satellites may be selected to reside in the system’s active memory
as Satellites A and B.
Table 2-3
Available N. American Satellite
Pairs (U.S.-style LNB Required)
DSS_101
DSS_101
DSS_119
Echo_61
Echo_110
Echo_119
Echo_148
Expressvu
✓
DSS_119
Echo_61
✓
✓
✓
✓
✓
✓
✓
✓
Echo_110
Echo_119
Echo_148
Expressvu
✓
✓
✓
✓
✓
✓
✓
✓
✓
✓
✓
Table 2-4
Available European Satellite Pairs
(European LNB Required)
Astra 1
Astra 1
Astra 2N
Astra 2S
Hispasat
Hotbird
Sirius
Thor
✓
✓
✓
✓
✓
✓
Astra 2N
Astra 2S
Hispasat
Hotbird
Sirius
✓
✓
✓
✓
✓
✓
✓
✓
✓
✓
Thor
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The satellites listed in TracVision L3/S3’s satellite library will be
sufficient for most users. However, if you wish to install one or
two user-defined satellites, proceed to Section 2.5.2, “Programming
User-defined Satellites.” After configuring the user-defined
satellites, return to the satellite installation process in
2.5.1 Installing Your Selected Satellites
When you first connect to the system, it is programmed with the
factory default satellite assignments:
To receive DISH 500 service, you
will need to install the following two
satellites:
•
•
Europe: Astra 1 (Sat. A) and Hotbird (Sat. B)
Echo_119 & Echo_110
N. America (US DIRECTV): DSS_101 (Sat. A)
and DSS_119 (Sat. B)
•
•
N. America (US DISH Network): Echo_119 (Sat. A)
and None (Sat. B)
N. America (ExpressVu): Expressvu (Sat. A)
and None (Sat. B)
The satellite configuration on
your IRD must match the satellite
setting on the TracVision L3/S3
system.
Should you wish to track a different satellite (either from the
satellite library or a user-defined satellite), you must instruct the
antenna which satellites will be in the active satellite pair.
Satellite A on the TracVision L3/S3
must be the same satellite as IRD
Alternative 1 (or A, based on your
IRD) and must be assigned the IRD
DiSEqC 1 setting.*
Connecting to the TracVision L3/S3 Maintenance Port
To do so, it is necessary to connect a PC to the terminal
maintenance port on the switchplate. The diagnostics procedure
requires terminal emulation software such as PROCOMM or
Windows Terminal or Hyperterminal. Use the settings
appropriate to your application.
Satellite B on the TracVision L3/S3
must be the same satellite as IRD
Alternative 2 (or B, based on your
IRD) and must be assigned the IRD
DiSEqC 2 setting.*
1. Connect one end of the PC data cable to the DB9
connector on the switchplate. Connect the other
end to the serial port on the PC (a 9-pin/25-pin
connector adapter may be needed for some PCs).
Refer to your IRD user manual for
complete instructions for your IRD.
* DiSEqC settings apply only to European
systems.
2. Open the terminal emulation software and
establish the following settings:
• 9600 baud
• no parity
• 8 data bits
• 1 start bit
• 1 stop bit
• no flow control
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3. Apply power to the TracVision L3/S3 system and
allow the system to complete full initialization.
Data should be scrolling on the PC display to
identify any system problems detected. If no data
is seen, recheck your connections and the terminal
software setup.
Installing the Satellite of Choice
Once the data connection has been made between the PC and the
TracVision L3/S3, you must assign the satellites you wish to have
in the satellite pair. On the maintenance screen, put the antenna
in Idle Mode by typing HALT, then enter the SATINSTALL
command:
Table 2-5
Satellite Installation Names
Satellite
Install Name
North American Satellites
DSS 101ºW
DSS_101
DSS_119
Echo_61
Command:
SATINSTALL,<sat_a_name>,<sat_b_name><cr>
DSS 119ºW
(<cr> indicates a carriage return/ENTER key)
EchoStar 61ºW
EchoStar 110ºW
EchoStar 119ºW
EchoStar 148ºW
ExpressVu
Where:
<sat_a_name> = the name of your choice for
Satellite A
Echo_110
Echo_119
Echo_148
Expressvu
<sat_b_name> = the name of your choice for
Satellite B
Table 2-5 lists the assigned names for satellites that are in the
preprogrammed North American and European satellite library.
If you do not wish to assign a pair of satellites, enter None as the
name of Satellite B.
European Satellites
ASTRA1 19.2ºE
ASTRA1
ASTRA2N
ASTRA2S
HISPASAT
HOTBIRD
SIRIUS
ASTRA2N 28.2ºE
ASTRA2S 28.2ºE
Hispasat 30.0ºW
Hotbird 13.0ºE
Sirius 5.0ºE
After you have assigned satellites as Satellites A and B, the final
step is to tell the antenna which of the two satellites it should
acquire and track. This step should be carried out the first time a
satellite is selected, allowing the system to carry out the initial
download of the channel guide. To do so, enter the Satellite
Selection parser command as follows:
Thor 0.8ºW
THOR
Command:
Where:
@L,x<cr>
Other Installation Designations
x = A or B (one of your selected satellites as
defined during the SATINSTALL process)
User-defined 1
User-defined 2
None
USER1*
USER2*
None
Choosing A or B will assign the antenna to acquire and track that
installed satellite. To complete the process, type ZAP<cr> to
restart the system. Be sure the IRD satellite configuration matches
your chosen TracVision L3/S3 settings.
* USER1 and USER2 will only be
available if one or two user-defined
satellites have been added to the
library as detailed in Section 2.5.2,
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For example, to assign Astra 2S and Hotbird for your satellite
pair, and to track Astra 2S, you would enter the following data:
SATINSTALL,ASTRA2S,HOTBIRD<cr>
@L,A<cr>
ZAP<cr>
2.5.2 Programming User-defined Satellites
The TracVision L3/S3 satellite library has two open slots that you
may use to program two user-defined satellites in case you want
to install/watch a satellite that is not in the KVH predefined list.
To configure a user satellite, the system must first be in Idle
Mode (by typing HALT) and then information about the satellite
must be provided, including:
•
•
•
Satellite name
Satellite position (longitude)
Transponder information for each of the following
polarizations/frequencies:
- vertical high & vertical low
- horizontal high & horizontal low
or
- right
- left
•
•
Transponder information includes:
- frequency
- symbol rate
- FEC code, and
- network ID (in hexidecimal format)
Decoder type
For your reference, the satellite
This information can be obtained from your satellite service
configuration information for the
predefined satellites is available on
our web site at www.kvh.com/
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Entering User-defined Satellite Data
Once the link between the PC and the TracVision L3/S3 is
established as described in Section 2.5, “Selecting the Active
Satellite,” you need to provide initial longitude data regarding the
user-defined satellite. To do so, enter the SATCONFIG parser
command via PC as follows:
Command:
SATCONFIG,USERX,YYY,Z,D,L<cr>
(<cr> indicates a carriage return/ENTER key)
Where:
X = 1 or 2 (satellite alternative)
YYY = longitude (0-180)
Z = E (East) or W (West)
D = decoding type (0 = test, 1 = DSS-A,
2 = DSS-B, 3 = DVB)
L = LNB polarization (C = circular, L = linear)
Function:
configures one of the user-configurable satellites
with the longitude provided
Response:
if valid entry, echoes the input data
if invalid entry, returns error message
After entering the SATCONFIG command, you must turn on the
DEBUG mode by typing @DEBUGON. Following the entry of
the SATCONFIG and DEBUGON commands, enter the satellite
transponder information via PC as follows:
Command:
Where:
@SATCONFIG,X,N,F,S,C,ID,P,B,D<cr>
@SATCONFIG = directs data to the RF Board
X = satellite location A or B
N = satellite table # (98 & 99 are slots for user-
configured satellites)
F = frequency in MHz (either 00000 or a range from
10700 - 12700)
S = the satellite transponder symbol rate in
Mbit/second (01000 - 29999)
C = the FEC code (e.g., 12, 23, 34, 56, 67, 78)
ID = the satellite network ID in hexidecimal format
(0x####)
P = the LNB polarization (v = vertical,
h = horizontal, r = right, l = left)
B = the LNB down conversion frequency (l = low,
h = high, u = USA)
D = decoding type (0 = test, 1 = DSS-A,
2 = DSS-B, 3 = DVB)
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This information has to be entered for each of the following
transponder categories:
•
vertical high
•
•
vertical low
•
horizontal high
horizontal low
or
•
right
•
left
TracVision L3/S3 requires that the data fields for all transponder
categories be provided. If the selected satellite does not have
information for one or more of the transponder categories,
default information should be entered in the fields as follows:
Table 2-6
Default Transponder Values
Transponder Data
Frequency
Default Value
00000
Symbol Rate
FEC Code
27500
the same value as provided for those
transponders with data
Network ID
0x0000
Polarity and Band
whichever combinations are not
already provided
After entering this information, it is necessary to save these
settings. To do so, type:
@SAVE,A (or @SAVE,B if data is for User2 satellite)
@DEBUGOFF
After completing this process, restart the system by either cycling
power or typing ZAP.
One of your user-defined satellite options has now been added to
the TracVision L3/S3 satellite library. This option will now be
available the next time the SATINSTALL command is given.
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An Example of Configuring a User-defined Satellite (Europe)
The following is an example of configuring the fictional
YOURSAT 101 as the USER1 configured satellite. Prior to
configuring this satellite or any others, be certain to get the most
up-to-date information from one of the sources previously
discussed.
YOURSAT 101 at 7 West, DVB decoder, Linear Polarization LNB
Table 2-7
Sample User-defined
Horizontal High
Satellite Configuration (Europe)
Frequency
Symbol Rate
FEC Code
Network ID
11.966 GHz
27500
3/4
2048 (dec) = 0x0800
Vertical High
Frequency
Symbol Rate
FEC Code
Network ID
11.823 GHz
27500
3/4
2048(dec) = 0x0800
Vertical Low
No Data Listed
Horizontal Low
No Data Listed
Based on this information, the data entered via the PC would
look like this, assuming that YOURSAT 101 would be Satellite A:
SATCONFIG,USER1,7,W,3,L
@DEBUGON
@SATCONFIG,A,98,11966,27500,34,0x0800,H,H,3
@SATCONFIG,A,98,11823,27500,34,0x0800,V,H,3
@SATCONFIG,A,98,00000,27500,34,0x0000,V,L,3
@SATCONFIG,A,98,00000,27500,34,0x0000,H,L,3
@SAVE,A
@DEBUGOFF
ZAP
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Installation
An Example of Configuring a User-defined Satellite (N. America)
The following is an example of configuring the fictional
YOURSAT 101 as the USER1 configured satellite. Prior to
configuring this satellite or any others, be certain to get the most
up-to-date information from one of the sources previously
discussed.
YOURSAT 101 at 71 West, DVB decoder, Circular Polarization LNB
Table 2-8
Sample User-defined
Satellite Configuration
(N. America)
Right
Frequency
Symbol Rate
FEC Code
Network ID
11.966 GHz
27500
3/4
2048 (dec) = 0x0800
Left
Frequency
Symbol Rate
FEC Code
Network ID
11.823 GHz
27500
3/4
2048(dec) = 0x0800
Based on this information, the data entered via the PC would
look like this, assuming that YOURSAT 101 would be Satellite A:
SATCONFIG,USER1,71,W,3,C
@DEBUGON
@SATCONFIG,A,98,11966,27500,34,0x0800,R,U,3
@SATCONFIG,A,98,11823,27500,34,0x0800,L,U,3
@SAVE,A
@DEBUGOFF
ZAP
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2.6 Setting the Skew Angle
(European Systems Only)
The Antenna LNB skew angle must be adjusted to optimize
channel reception. Refer to your satellite service provider for the
proper skew angle for the selected satellite service and
geographical location. The skew angle for KVH predefined
satellites can also be obtained by using a PC connected to the
maintenance port. Enter your latitude and longitude using the
SKEWANGLE. The system will respond with the skew angle for
whichever satellite is currently selected.
Adjusting the LNB Skew Angle
Figure 2-20
Skew Adjustment (European
Systems Only)
1. Determine the skew angle for the selected satellite
and region.
2. Loosen the wing nut on the LNB clamp so that the
LNB can be moved.
Skew Angles
LNB
3. Carefully rotate the LNB so that the scribe mark
on the LNB clamp is aligned with the proper angle
measurement.
LNB Clamp
& Wing Nut
Scribe
Mark
4. Tighten the wing nut and LNB clamp to secure
the LNB.
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Installation
2.7 Checking Out the System
To complete the TracVision L3/S3 installation, it will be necessary
to verify that the system functions properly. Critical to ensuring
that the system is configured and operating properly is to check
the system startup routine to ensure that the system is operating
within normal parameters.
To do so, it is necessary to connect a PC to the terminal
maintenance port. The diagnostics procedure requires terminal
emulation software such as PROCOMM or Windows Terminal or
Hyperterminal. Use the settings appropriate to your application.
1. Connect one end of the PC data cable to the DB9
connector on the switchplate. Connect the other
end to the serial port on the PC (a 9-pin/25-pin
connector adapter may be needed for some PCs).
2. Open the terminal emulation software and
establish the following settings:
• 9600 baud
• no parity
• 8 data bits
• 1 start bit
• 1 stop bit
• no flow control
3. Apply power to the TracVision L3/S3 system and
the IRD and allow the system to complete full
initialization. Data should be scrolling on the PC
display to identify any system problems detected.
If no data is seen, recheck your connections and
the terminal software setup. A sample startup
4. After completing the review of the startup and
operational routines, turn on the IRD and
television and check the channels on the selected
satellites. For European systems, view both
horizontally and vertically polarized channels, if
possible.
If a need arises to paint the
radome, ONLY use non-metallic
automotive paint to avoid
5. When all checks are completed, shut down the
system.
degrading the RF signal strength
and the reception quality.
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2.8 Configuring TracVision L3/S3 for
Remote Satellite Dish Operation
In some campground locations, dense foliage will block the
satellite signal. In these situations, a remote portable antenna
may be the only solution to satellite signal reception.
The wiring option for the remote dish is very simple and should
be installed when the TracVision L3/S3 is installed. A high-
quality “A/B switch” should be used to change from
TracVision L3/S3 dish reception to remote antenna operation.
The recommended wiring arrangement for remote dish operation
is illustrated in Figure 2-21.
Figure 2-21
Antenna
Remote Dish Wiring Configuration
TV Out
IRD
SAT In
RF Cable
RF Cable
RF Cable
Common
A/B Switch
A
B
A
B
Remote Dish
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Installation
2.9 Changing Geographic Location
If you move from Europe to the U.S., or from the U.S. to Europe,
you will need to modify your TracVision L3/S3 system to receive
satellite TV signals in the new geographic area.
To begin receiving satellite signals in the new area, perform the
following steps.
Swap LNBs
To receive the proper satellite signals in the new geographic
location, your TracVision antenna must be equipped with the
appropriate LNB for that location. If moving from Europe to the
U.S., you will need to install a North American-style LNB. If
moving from the U.S. to Europe, you will need to install a
European-style LNB. Table 2-9 lists the part numbers for ordering
these LNB options.
Table 2-9
LNB Part Numbers
Part Name
Part Number
19-0196
European-style LNB
North American-style LNB
19-0056
With the new part, you will receive an easy-to-understand
instruction sheet for swapping the LNBs.
Install New Satellites
When you move to a new area, the list of available satellites
changes. If you’re moving to Europe, you will need to choose a
new satellite pair from the list of available European satellites
(see Table 2-4). If you’re moving to the U.S., you will need to
choose a new satellite pair from the list of available North
American satellites (see Table 2-3). For details on installing these
Satellites.”
Replace the IRD
In order to receive satellite TV service in your new geographic
location, you will need to purchase an IRD designed for that
location. Refer to your satellite TV service provider for more
information.
You may also need to replace your
television when changing
geographic location. In North
America, your TV must support the
NTSC video standard. In Europe,
your TV must support the PAL
video standard.
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Using Your TracVision L3/S3
3 Using Your
TracVision L3/S3
For TracVision L3/S3 to receive the satellite signals, the antenna
must have a clear line of sight to the satellite. If you only receive
intermittent signals or the antenna cannot find the satellite, check
around your vehicle for any objects that could be blocking the
signal, such as trees, buildings, highway overpasses, etc.
Figure 3-1
Be Aware of Objects that Might
Block the Satellite Signals
You must also be located within the selected satellite’s coverage
area in order to receive its signal. Refer to your satellite television
service manual to check the viable coverage area. For your
convenience, KVH provides links to several web sites that offer satellite
coverage information. Simply go to our web site at: www.kvh.com/
To minimize the time it takes the
antenna to acquire the satellite, do
not change the channel during the
startup process or cable unwrap.
3.1 Turning On the System
The TracVision L3/S3 system is easy to use. Antenna unit
initialization and satellite acquisition are completely automatic.
To use the TracVision L3/S3 system:
1. (TracVision S3 only) Park your vehicle.
The TracVision S3 is for stationary
use only. The TracVision S3 is not
designed to track the satellite when
the vehicle is moving.
2. Turn on the IRD and the television. (Refer to your
IRD user manual for complete operating
instructions for the IRD.)
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3. Turn on the antenna using the switchplate, as
pictured in Figure 3-2.
Figure 3-2
Turning on the TracVision L3/S3
Using the Switchplate
4. (TracVision L3 only) If the vehicle is moving, avoid
turning the vehicle for 60 seconds after turning on
the antenna to allow the antenna gyro to initialize
properly.
3.2 Changing Channels and
Switching Between Satellites
If you have followed the installation instructions, your system
should be set to the active satellite pair of your choice and the
system should have downloaded the appropriate channel guides.
You must also have a properly configured IRD (if this has not
been done, refer to your IRD User’s Manual for instructions for
your specific IRD).
If you are a DISH 500 customer,
you can order the optional TV/SAT
Switch – free of charge. Simply fill
out the order form located at the
back of this manual and fax it to
KVH at +1 401 845-8190.
Your TracVision system is programmed to track either of two
satellites, stored in memory as Satellite A and Satellite B. You can
use the IRD remote control, the optional TV/SAT Switch, or a PC
to select between the two satellites.
3.2.1 Using the IRD Remote Control to Switch
Between Satellites
When the TracVision L3/S3 system and the IRD have matching
configurations, switching from one satellite to the other is as easy
as changing the channel using the remote control. TracVision
L3/S3 will automatically switch from Satellite A to B and back
again as necessary to receive your selected channel.
The satellite configuration on
your IRD must match the satellite
setting on the TracVision L3/S3
system.
Satellite A on the TracVision L3/S3
must be the same satellite as IRD
Alternative 1 (or A, based on your
IRD) and must be assigned the IRD
DiSEqC 1 setting.*
DIRECTV Satellite Subscribers
DIRECTV subscribers in certain regions of the United States will
require a DSS Plus IRD to receive both satellite and alternative
programming. Check with DIRECTV for regional requirements.
Satellite B on the TracVision L3/S3
must be the same satellite as IRD
Alternative 2 (or B, based on your
IRD) and must be assigned the IRD
DiSEqC 2 setting.*
If connected to the antenna’s RF1 connector, the DSS Plus IRD
allows you to switch channels using the remote control. If you
are a DIRECTV subscriber, but do not have a DSS Plus IRD, or
you are using a multiswitch, use the optional TV/SAT Switch* or
a PC, as described in the following sections.
Refer to your IRD user manual for
complete instructions for your IRD.
* DiSEqC applies to European systems only
* To order a TV/SAT Switch (KVH Part Number 01-0245), please call +1 401 847-3327.
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Using Your TracVision L3/S3
EchoStar Satellite Subscribers
EchoStar subscribers will need to use the optional TV/SAT
Switch or a PC to change satellites, as described in the following
sections.
Figure 3-3
TV/SAT Switch
3.2.2 Using the TV/SAT Switch to Switch
Between Satellites - Optional
If you are a DISH 500 customer, or you’re unable to switch
between satellites using the IRD remote control, you can use the
optional TV/SAT Switch (see Figure 3-3) to easily select between
Satellite A and Satellite B.
Error Sat B
Sat A
TV/SAT Switch Controls and Indicators
The Select button is used for all operator controls. The TV/SAT
Switch also has three LED indicators that show its current status.
Table 3-1 explains the function of each indicator.
Select
Changing Satellites:
1. Push Select button
Indicator
Status
Meaning
2. Wait while Sat A or
B blinks green
Sat A
Blinking green
Wait – Searching for satellite
3. Ready when Sat A
or Sat B stays
solid green
Solid green
Blinking red
Tracking Satellite A
Other Indicators:
Error
System problem – Refer to
to find the possible cause
•
Both blinking
green: initializing
•
Error light
blinking red:
system problem
Sat B
Blinking green
Solid green
Wait – Searching for satellite
Tracking Satellite B
Connecting the TV/SAT Switch
To use the TV/SAT Switch, you must first connect it to the
TracVision system.
Table 3-1
TV/SAT Switch LED Indicators
1. Connect the TV/SAT Switch’s data cable to the
maintenance port on the switchplate (see
Figure 3-4).
Figure 3-4
Switchplate Maintenance Port
Maintenance Port
(DB9 Connector)
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2. The Sat A and Sat B indicators blink while the
system initializes.
3. Either the Sat A or Sat B indicator will turn solid
green, denoting which satellite is currently being
tracked.
Using the TV/SAT Switch
The TV/SAT Switch is very easy to use. All operations are
controlled through the single Select button.
To select the second satellite, perform the following steps:
1. Press the Select button on the TV/SAT Switch.
2. The indicator for the current satellite (Sat A or
Sat B) extinguishes, while the indicator for the
other satellite starts blinking.
3. Once the indicator for the other satellite turns
solid green, the TracVision system is tracking the
newly selected satellite. You can now use your
IRD to choose a channel on the new satellite
3.2.3 Using a PC to Switch Between Satellites
If you are a DISH 500 customer,
you can order the optional TV/SAT
Switch – free of charge. Simply fill
out the order form located at the
back of this manual and fax it to
KVH at +1 401 845-8190. Please
take advantage of this free offer to
make satellite switching a breeze!
If you’re unable to switch between satellites using the IRD
remote control, you can use a PC connected to the switchplate’s
maintenance port to select between Satellite A and Satellite B.
The procedure requires terminal emulation software such as
PROCOMM or Windows Terminal or Hyperterminal. Use the
settings appropriate to your application.
To switch satellites using a PC, perform the following steps:
1. Connect one end of the PC data cable to the
maintenance port on the switchplate (see
Figure 3-5). Connect the other end to the serial
port on your PC (a 9-pin/25-pin connector adapter
may be needed for some PCs).
Figure 3-5
Switchplate Maintenance Port
Maintenance Port
(DB9 Connector)
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Using Your TracVision L3/S3
2. Open the terminal emulation software and
establish the following settings:
• 9600 baud
• no parity
• 8 data bits
• 1 start bit
• 1 stop bit
• no flow control
3. Once the data connection is made, enter the
Satellite Selection command as follows:
Command:
@L,x<cr>
(<cr> indicates a carriage return/ENTER key)
Where:
x = A or B (whichever satellite you want to
track)
To select Satellite A, you would enter @L,A<cr>.
To select Satellite B, you would enter @L,B<cr>.
4. The antenna unit shifts to track the second
satellite.
3.3 Watching Television
TracVision L3 is designed to operate whether your vehicle is in
motion or parked. TracVision S3 is designed to operate only
while your vehicle is parked.
Using Your TracVision L3/S3 When Parked
(TracVision L3 only) Don’t forget to
turn the system back on before you
start driving again. The antenna
must be turned on to track the
satellite while you are moving.
When your vehicle is stopped, it is not necessary for the
TracVision L3/S3 to be turned on. After parking your vehicle and
confirming that the antenna is receiving the satellite signal, you
may turn off the TracVision L3/S3 unit to avoid unnecessary use
of power. Because the LNB receives its power from the IRD, the
antenna will continue to receive the satellite TV signals and relay
them to the IRD.
However, if you plan to change to a channel that is broadcast by
another satellite, TracVision L3/S3 must be turned on so the
antenna can search for, identify, and lock onto the different
satellite.
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Cable Unwrap
The antenna unit can rotate a full 720° before coming to the end
of its cable. If it does so, the system automatically unwraps the
cable by quickly rotating the dish in the opposite direction.
During this process, your television transmission will be frozen
momentarily while the cable unwraps and the antenna reacquires
the satellite.
Sleep Mode (TracVision L3 only)
When the vehicle has come to a stop and the antenna holds its
position for 1 minute, the antenna unit enters Sleep Mode, which
turns off the conical scan tracking, reducing any motor noise the
antenna may be making. As soon as the vehicle moves, Sleep
Mode will automatically be turned off and the system will begin
tracking the satellite again. This convenient feature is ideal for
when a vehicle is parked for a short time or idling and
passengers want to watch TV.
Unlike turning the power off, the
antenna will still be operational and
drawing power when in Sleep
Mode. If you are going to be parked
for an extended period of time,
turning off the antenna will
conserve power while still allowing
you to receive the TV signals.
KVH recognizes that some customers may not want to take
advantage of this convenient feature. In this case, it is possible to
disable Sleep Mode using a simple software command as follows:
1. Connect a laptop computer to the system using the
maintenance port and a terminal emulation
program, as described in Section 2.5.1, “Installing
2. Turn on the antenna. When the limit switch test is
complete:
a. Type HALT<cr> (<cr> indicates a carriage
return/ENTER key).
b. Type DEBUGON<cr>.
c. Type SLEEPOFF<cr>.
3. Cycle the antenna’s power. Sleep Mode is now
disabled.
4. To reactivate Sleep Mode, follow this same
process, except type SLEEPON<cr> in Step c.
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Conical Scan Tracking (TracVision L3 only)
The antenna control unit uses conical scanning to maintain peak
signal strength to the receiver and to update the satellite’s
position. When conical scan tracking is active, the antenna moves
continually with a circular motion to sweep across the satellite’s
peak signal. The signal strength is then fed back to the control
circuits to keep coming back to the direction of the strongest
signal.
If the satellite signal is lost while the system is in conical scan
track mode, the control software imposes a 45-second time-out
delay. If the signal is not regained during that time, the antenna
reverts to the set of Search Modes to start looking for the satellite
signal. This is an automatic process that does not require user
intervention.
3.4 Internet Access
Your TracVision L3/S3 can receive high-speed Internet data when
used in conjunction with KVH’s TracNet 2.0 Mobile High-speed
Internet System. With TracNet 2.0, you get broadband Internet
access on the road via satellite downloads and a wireless return
path. For more information about TracNet 2.0 in North America
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Troubleshooting
4 Troubleshooting
The troubleshooting matrix shown in Table 4-1 identifies some
trouble symptoms, their possible causes, and references to
troubleshooting solutions.
Table 4-1
Troubleshooting Matrix
SYMPTOM
Antenna non-functional
X
Antenna not switching channels/satellites
No picture on TV set
X
X
X
X
X
X
X
X
X
X
X
X
Intermittent picture for short intervals
System works at rest but not on the move
System will not find satellite
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
Snowy television picture
Picture jumbled, parts missing, freezing
TV/SAT Switch Error LED blinking
X
X
X
4.1 Causes and Remedies for
Common Operational Issues
There are a number of common issues that can affect the signal
reception quality or the operation of the TracVision L3/S3. The
following sections address these issues and potential solutions.
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4.1.1 Blown Fuse or Improper Wiring
If the antenna unit is installed but entirely non-responsive, there
are three key factors to check as part of the troubleshooting
process:
1. Blown Fuse – The antenna unit is equipped with
two fuses mounted on its CPU Board. If either of
these fuses has blown or been broken, the antenna
unit will not operate. Refer to Section 5.4.1, “PCB
locations and how to access the CPU Board.
2. Wiring – If the system has been improperly wired,
the antenna unit will not operate correctly. Refer to
complete system wiring information.
4.1.2 Incorrect Satellite Configuration
The satellite configuration on your IRD must match the satellite
setting on the TracVision L3/S3 system.
•
•
*
Satellite A on the TracVision L3/S3 must be the
same satellite as IRD Alternative 1 (or A, based on
your IRD) and must be assigned the IRD DiSEqC 1
setting.*
Satellite B on the TracVision L3/S3 must be the
same satellite as IRD Alternative 2 (or B, based on
your IRD) and must be assigned the IRD DiSEqC 2
setting.*
The DiSEqC settings only apply to European systems.
Refer to your IRD user manual for complete instructions on
configuring your IRD.
4.1.3 Satellite Signal Blocked
Satellite signals can be blocked or degraded by trees and
branches, buildings, mountains, overpasses, or equipment on the
make certain that the TracVision L3/S3 unit is in the optimal
location. Simply moving the vehicle to clear an external
obstruction will also restore signal quality.
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Troubleshooting
4.1.4 Dew or Rain Pooling on Dome
Dew or rain can occasionally pool on the top of the radome.
While this moisture will usually be dispersed when the vehicle is
in motion, it can disrupt the signal while the vehicle is at rest.
This issue can be minimized with two approaches:
1. Spray the dome with hosed water to remove the
dew from the dome surface.
2. Periodically apply liquid dish detergent to the
dome surface. Wipe the full-strength detergent on
the dome and allow it to dry. This treatment will
provide a film that will help moisture roll off the
dome.
4.1.5 Satellite Coverage Issue
TracVision L3/S3 will provide outstanding reception throughout
the entire coverage area for your satellite television service of
choice. However, signal quality can be degraded as you approach
the fringe coverage areas. Refer to your satellite television service
manual to check the viable coverage area.
For your convenience, KVH
provides links to several web sites
that offer satellite coverage
information. Simply go to our web
4.1.6 Vehicle Turning During Startup
(TracVision L3 only)
If the vehicle turns during the 60-second startup and
initialization sequence that occurs immediately after turning
on the power to the TracVision L3 unit, the antenna gyro will
record that variable motion as “standing still.” This may cause
the antenna to track improperly. To solve this problem, turn
TracVision L3 off for at least 10 seconds. Turn the system back
on, making certain that the vehicle is either motionless or
traveling in a straight line for the 60 seconds immediately
following power-up.
4.1.7 Incorrect or Loose RF Connectors
As part of preventive maintenance (described in Section 5,
“Maintenance”) KVH recommends checking the antenna unit
cable connections. A loose RF connector can reduce signal quality.
In addition, if you are unable to switch to the other programmed
satellite, make sure that you have connected your RF signal cable
to the antenna baseplate connector labeled “RF1” (see
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4.1.8 Type of Multiswitch Used
(North American Systems Only)
An active multiswitch must always be used to connect the
TracVision L3/S3 system to multiple IRDs. Refer to
Section 2.3.5, “Connecting the Antenna RF Signal Cable to the
cabling.
Baseline RF levels are included as
part of the startup sequence
4.1.9 Stationary Use Only (TracVision S3 only)
The TracVision S3 antenna was designed for stationary use only.
As such, the antenna will track the desired satellite while your
vehicle is parked, but not while the vehicle is in motion.
KVH offers an upgrade kit (KVH
Part #02-1026) that adds in-motion
tracking capability to the
TracVision S3, allowing you to
receive satellite signals while on
the move.
4.2 IRD Troubleshooting
The IRD that was provided with your satellite television service
may also be the cause of less-than-ideal operation.
4.2.1 IRD Wiring
the IRD,” and your IRD user manual to confirm that the IRD is
properly connected to the antenna unit and the television.
4.2.2 IRD Faulty
In the case of a faulty IRD, refer to your IRD user manual for
service, replacement, and warranty information.
4.3 Antenna Gyro and LNB Faults
Section 5, “Maintenance,” provides detailed instructions for
authorized service personnel who may be required to replace
TracVision L3/S3 components. The TracVision S3 does not include
an antenna gyro.
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Troubleshooting
4.4 Computer Diagnostics
TracVision L3/S3 has been designed to provide diagnostic
readouts on a personal computer having an RS-232 serial
communication port. If you are unable to isolate a system
problem with the foregoing troubleshooting tools, set up a laptop
to carry out computer diagnostics as described below. System
problems will most likely be found somewhere through the
diagnostic readouts.
The diagnostics procedure requires terminal emulation software
such as PROCOMM or Windows Terminal or Hyperterminal. Use
the settings appropriate to your application.
1. Connect one end of the PC data cable to the DB9
connector on the switchplate. Connect the other
end to the serial port on the PC (a 9-pin/25-pin
connector adapter may be needed for some PCs).
2. Open the terminal emulation software and
establish the following settings:
• 9600 baud
• no parity
• 8 data bits
• 1 start bit
• 1 stop bit
• no flow control
3. Apply power to the TracVision L3/S3 system and
allow the system to complete full initialization.
Data should be scrolling on the PC display to
identify any system problems detected. If no data
is seen, recheck your connections and the terminal
software setup.
4.5 Maintenance Port Parser
Commands
TracVision L3/S3 system parser commands are detailed in
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Maintenance
5 Maintenance
5.1 Warranty/Service Information
For information on KVH warranty, repair, and liability policies,
conclusion of this manual. If you have any questions, please call
your local authorized dealer/installer or distributor, or contact
KVH or KVH Europe directly.
5.2 Preventive Maintenance
TracVision L3/S3 requires minimal preventive maintenance. The
following tasks are sufficient to maintain peak performance.
Monthly
•
•
Wash the exterior of the radome and baseplate
assembly with fresh water; a mild detergent may
be added to remove grime. Do not spray the
radome directly with high-pressure water.
When cleaning the radome, avoid
any compounds that react with
plastic.
Do not apply abrasive cleaners or volatile solvents
such as acetone to the ABS radome.
Annually
•
Remove the radome and examine the interior of
the antenna unit for signs of corrosion, loose
connections, or frayed or broken wires.
•
Visually inspect the elevation drive shaft to be
certain that it moves easily and is clear of grit and
debris.
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5.3 Replaceable Parts
TracVision L3/S3 has been designed with durability and low
maintenance in mind. If you experience an operating problem or
otherwise require technical assistance, contact your local
authorized TracVision L3/S3 dealer/distributor first. Have the
antenna unit serial number ready with a list of the trouble
symptoms. If an authorized dealer/distributor is not located
nearby, contact the factory directly at the telephone, facsimile, or
e-mail listings inside the front cover.
The serial number of your
TracVision L3/S3 will be required
during any troubleshooting or
service calls. You will find the
manual.
Replacement part numbers for units that can be serviced in the
field are listed in Table 5-1. These parts may be obtained from
any KVH authorized dealer/distributor.
Part Name
Part Number
Table 5-1
Field Replaceable Units
Baseplate Assembly (TracVision L3)
02-1245-01*
02-1245-03**
Baseplate Assembly (TracVision S3)
02-1245-02*
02-1245-04**
†
Radome Assembly (TracVision L3)
Radome Assembly (TracVision S3)
Data/Power Cable
02-0953-03
†
02-0953-05
32-0730-28
32-0417-28
32-0628-06
02-1043-02
02-1237
RF Cable
PC Cable
CPU PCB
RF PCB
Should a fuse ever need to be
replaced, TracVision L3/S3 uses
two 5x20 mm, 3.15-amp, 250-volt
fast-blow fuses.
Antenna Gyro (TracVision L3 only)
Antenna Gyro Gasket (TracVision L3 only)
System Fuses
02-1035
24-0139
16-0017-3150
19-0196
LNB (European System)
LNB (N. American System)
Switchplate
19-0056
02-1023-01
01-0245
TV/SAT Switch (optional)
To help us continually improve the
quality and reliability of our
* Baseplate assembly with single-output LNB
** Baseplate assembly with dual-output LNB
Specify color when ordering
systems, please return any failed
component to KVH or KVH Europe
at the front of this manual) after you
receive your replacement part.
†
It is recommended that all other technical difficulties be resolved
by returning the TracVision L3/S3 unit to an authorized service
provider.
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Maintenance
5.4 Field Replaceable Unit
Procedures
Always lift the antenna unit by
The following subsections provide detailed procedures for
repairing or swapping out field replaceable units. The procedures
refer to labeled items presented on the following diagrams.
the gray baseplate, never by the
radome or any portion of the
antenna assembly!
RF Board Cover
Figure 5-1
Pan Head Screws
RF Cover
Screws
Antenna, PCB, and Rotating Plate
Standoffs
RF Board
PCB Cover
Before servicing the antenna unit,
be sure to remove the appropriate
vehicle fuse to disconnect power.
Replace the fuse after completing
the service.
PCB
Figure 5-2
Rotating Plate
Close-up of Connecting Rod
and E-ring
Connecting Rod
E-ring
Antenna Gyro
(TracVision L3 only)
Linear Actuator
The antenna reflector is not shown
in several figures for clarity
purposes only. Do not remove the
antenna reflector!
Elevation Axis
Motor Shaft
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Figure 5-3
Antenna Assembly
TracVision L3 only
Antenna Gyro Cable
Wing Screw
and Washer
Locking Nuts
and Washers
LNB Clamp
Reflector Bracket
LNB
Antenna Gyro
Antenna Gyro
Gasket
Figure 5-4
Close-up of RF Detector and PCB
Rotating Plate
RF Board
PCB
Cable Clamp Screw
Antenna Gyro Cable
(TracVision L3 only)
Cable Clamp
5-4
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Maintenance
5.4.1 PCB Removal and Replacement
1
Estimated Time to Repair: ⁄2 hour
The microprocessor PCB assembly is protected by a cover
removed to gain access to the main power fuses and the PCB
assembly.
When carrying out maintenance
on the PCB, be sure to not drop
any of the small screws inside the
mechanism. If a screw is lost within
the baseplate, it must be retrieved
to avoid causing any damage when
the unit rotates.
1. Using needle-nose pliers, remove the E-ring from
2. Remove the connecting rod by sliding it off the
bracket.
3. Fully retract the elevation axis motor shaft
– Fig. 5-5.
Figure 5-5
Removing the PCB Cover
Elevation Axis
Motor Shaft
Linear Actuator
PCB Cover
4. Remove 6 pan head screws from the PCB cover
flanges.
5. Remove the PCB cover. To get the necessary
clearance, rotate the linear actuator up 90º while
lifting the PCB cover – Fig. 5-5.
TracVision L3/S3 is equipped with
two 5x20 mm, 3.15-amp, 250-volt
fast-blow fuses, which are mounted
on the PCB. To access and replace
one of the fuses, remove the PCB
cover.
6. Remove all cable connectors from the PCB.
PCB arrangement and connector locations.
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Figure 5-6
PCB and RF Detector Board
Connector Locations
RF Connector to IRD
RF Connector to LNB
RF Board
J1
J3
Limit Switches
Fuses
Power/Data
Gyro
(TracVision L3 only)
J5
J4
J11
J9
PCB
J2 J1
RF Board
Elevation Motor
Azimuth Motor
7. The PCB is mounted to the rotating plate with
9 pan head screws. Remove the screws and PCB.
8. Reverse this process to install the replacement
PCB. Reinstall all cable connectors removed in
9. (TracVision L3 only) Carry out all calibration
When replacing the PCB cover, be
careful not to pinch any cables.
10. Reinstall your preferred satellites as detailed in
5.4.2 RF Detector/DVB Decoder
1
Estimated Time to Repair: ⁄
2
hour
The RF Detector PCB receives operating voltages from both the
CPU board and the IRD (via the RF cable). Ensure that all power
is turned off before proceeding.
1. Remove the 4 RF board cover screws and washers
from the RF board cover.
2. Remove the RF board cover.
3. Remove the 2 RF connectors from the coaxial
fittings on the RF board. Tag the cables to ensure
that they are returned to the same connectors.
4. Remove the 2 Molex connectors from the RF board
(J3 and J1) – Fig. 5-6.
5-6
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Maintenance
Detector PCB from the rotating plate.
6. Installation of the replacement RF Detector is the
reverse of this procedure. Be sure that the RF
cables are restored to their original positions. Be
sure that the center conductor pin is centered in
the connector before tightening the collar.
5.4.3 Antenna Gyro Assembly
(TracVision L3 only)
Estimated Time to Repair: 1 hour
The antenna gyro is mounted on the rear of the antenna reflector
the removal and replacement of the antenna gyro assembly, it
will be necessary to calibrate the gyro and restart the system.
Directions for removal, replacement, and calibration follow:
Following the removal and
replacement of the antenna gyro
assembly, it will be necessary to
calibrate the gyro and restart
the system as described in the next
section.
1. Using needle-nose pliers, remove the E-ring from
2. Remove the connecting rod by sliding it off the
bracket.
3. Fully retract the elevation axis motor shaft
4. Remove 6 pan head screws from the PCB cover
flanges.
5. Remove the PCB cover. To get the necessary
clearance, rotate the linear actuator up 90º while
6. Remove the screw and clamp holding the antenna
gyro cable to the rotating plate. Be sure to save the
7. Remove the Molex connector from J11 on the PCB
8. Remove the 4 nuts and washers and take the gyro
off of the bracket.
9. Remove the antenna gyro gasket.
10. Replacement is the reverse of this procedure.
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Antenna Gyro Calibration
1. Connect a PC to the communications port as
2. Type HALT<cr> (<cr> indicates a carriage return/
ENTER key) while the system is performing the
limit switch initialization routine. The system will
complete the initialization function by finding the
azimuth and elevation switch limits and then go to
the home position.
3. Type DEBUGON<cr> to enter Debug Mode.
4. Type =CALGYRO<cr>. Verify that the Antenna
Gyro Azimuth scale factor is between -0.00090 and
-0.00110 and the Antenna Gyro Elevation scale
factor is between 0.00090 and 0.00110.
5. Type ZAP to restart/reinitialize the system.
5.4.4 Antenna LNB Replacement
1
Estimated Time to Repair: ⁄2 hour
The LNB receives power from the
IRD via the RF Detector PCB. Be
certain that the IRD is disconnected
from its power source before
In the event that the LNB experiences problems, it may be
necessary to replace it. To do so, use the following procedure:
removing or reconnecting the LNB.
1. (European systems only) Make a note of the current
LNB skew angle, pictured in Figure 5-7.
2. Disconnect the RF cable connector(s) at the LNB.
Figure 5-7
LNB Skew Angle Setting
(European Systems Only)
3. Remove the wing nut and washer from the LNB
4. Remove the top of the LNB clamp and remove the
LNB.
Skew Angles
LNB
LNB Clamp
& Wing Nut
5. Place the new LNB in the clamp and reattach the
RF connector(s).
Scribe
Mark
6. Replace the LNB clamp:
A. For North American LNBs, tighten the clamp
fully. The replacement process is complete.
B. For European LNBs, do not fully tighten the
clamp and proceed to Step 7.
7. (European systems only) Carefully turn the LNB so
that the scribe mark is aligned with the skew angle
noted in Step 1. Fully tighten the clamp to
complete the replacement process.
5-8
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Maintenance
5.5 Preparation for Shipment
If it is necessary to repack the antenna unit for shipment, the
shipping restraints removed during installation must be
replaced. Follow these steps to reinstall the restraints.
1. Remove the radome.
When rotating the azimuth
2. Rotate the antenna unit so that the LNB is facing
away from the baseplate connectors.
mechanism by hand, go slowly!
Hitting the mechanical stops with
excessive force will damage the
azimuth limit switch.
3. Attach the three restraints to the baseplate using
the 1⁄4"-20 x 5⁄8" hex screws and washers (provided in
the kitpack) and nuts (removed from the restraints
during installation) as pictured in Figure 5-8.
Figure 5-8
Attaching the Shipping Restraints
to the Antenna Baseplate
4. Place the antenna bracket on the forward shipping
restraint.
5. Secure the forward restraint and bracket by
wrapping two tie-wraps around the bend in the
forward restraint and the antenna bracket (at the
end of the LNB bracket).
Figure 5-9
Securing the Forward Shipping
Restraint
6. Replace the radome.
KVH is not liable for damage
caused by improper shipping.
7. Place the entire antenna unit into its shipping box
using the original packaging material. Secure the
box to a pallet to ensure upright transport to KVH.
54-0157 Rev. G
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System Specifications
Appendix A
System Specifications
Physical Characteristics
Table A-1
TracVision L3/S3 System
Specifications
Power
11-16 volts DC @ 2.5 amps nominal,
3.5 amps peak
Dimensions/Weight
LNB
32" (81 cm) wide x 14.8" (38 cm) high,
33 lbs (15 kg)
European system: Single output
N. American system: Dual output
Tracking (TracVision L3 only)
Better than 30º/sec
Maintenance Port
9600 bps, 8,N,1,EIA, RS232
Pointing System
Elevation Range
Azimuth Range
15º to 75º
720º
Position Repeatability
0.1º
Environmental
Operating Temperature
Storage Temperature
Humidity
-25ºC to +55ºC (-13ºF to +131ºF)
-40ºC to +85ºC (-40ºF to +185ºF)
to 100 percent
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Startup Data Sequence
Appendix D
Startup Data Sequence
The data on the following pages presents standard startup data
sequences registered by the TracVision L3/S3. The sequence can be
recorded using the data port and a PC.
D.1 TracVision L3 Sequence
?PGM
KVH TracVision L3 Rev X - Version X.XX - Serial Number XXXXXXXX
RF: ZAP
*** Initializing RF Controller ***
RF: S,A,H,U,V
RF: SATINSTALL,55,C,57,C
RF: L,B-------------------------------------------Identifies Satellite A or B as currently
RF: SATCONFIG loaded for acquisition
RF: F,A,12368,20000,67,0X0000,V,U,2---------------Satellite configuration data, Satellite A
RF: F,A,12368,20000,67,0X0000,V,U,2
RF: F,A,12238,20000,67,0X0000,H,U,2
RF: F,A,12238,20000,67,0X0000,H,U,2
RF: F,B,12374,20000,34,0X1004,V,U,3---------------Satellite configuration data, Satellite B
RF: F,B,12374,20000,34,0X1004,V,U,3
RF: F,B,12381,20000,34,0X1004,H,U,3
RF: F,B,12381,20000,34,0X1004,H,U,3
RF: RF PCB Version X.X----------------------------Current RF software revision
RF: S,B,H,U,V
RF: I,0,48960,00000,00433,0
RF COMM: PASS-------------------------------------PASS is expected
RF: S,B,H,U,V
*** Initializing Antenna ***
GPS: UTC: 083000.00, Lat: 4131.00N, Long: 7115.00W
GPS: DSS_119 AZ = 238.9, EL = 22.1
GPS: DSS_101 AZ = 220.9, EL = 33.4
Limit Switch Test
Limit Switch Status: PASS-------------------------PASS is expected
RF: S,B,H,U,V
*** Initializing Rate Bias ***
RF: S,B,V,U,V
+A/D: 1992 2033 601
RF: S,B,H,U,V
Gyro Bias: Az = 1991.95, El = 2032.05------------Expected range is 1700-2300
Gyro Uncertainty: Az =
3.00, El =
3.00
*** Limit Switch Search ***
RATE BIAS: PASS-----------------------------------PASS is expected
Searching for DSS_119, Threshold = 1000
+POS: 80.5 25.9 273
RF: S,B,H,U,V
+POS: 11.3 25.9 513
RF: S,B,V,U,V
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+POS: 300.8 25.9 162
RF: S,B,V,U,V
Satellite Found: AZ = 231.1, EL = 25.9, RF = 1793
+POS: 230.4 25.9 1963
*** Entering Tracking ***
RF: S,B,H,U,V
+POS: 231.5 26.2 1334
+POS: 231.3 25.8 2023
+POS: 230.6 24.4 2741
RF: Freeze DAC = -00652
+POS: 230.1 23.9 2829
*** Network ID Check ***---------------------Comparing the tracked satellite’s network ID to the
+POS: 230.0 23.5 2843
selected satellite’s network ID
RF: Y,0X1004---------------------------------Indicates positive satellite identification
*** Tracking DSS_119 ***---------------------Identifies satellite currently tracked
+POS: 229.0 22.6 3010
(TV broadcast image should be available)
+POS: 229.5 23.1 2935
+POS: 228.6 22.7 2940
+POS: 229.5 22.8 2881
+POS: 228.5 22.9 2835
Saved Sat Pos: AZ = 228.91, EL = 22.86
RF: AGCON
RF: AGC=51528
Gyro Bias Residue: Az = 2.5363e-01 EL = -6.1966e-01
+POS: 229.3 22.7 2520
+POS: 228.6 23.3 2516
Conscan=>sleep: sat in 1 deg window.
Sleeping
Old Gyro Bias: Az = 1991.95 EL = 2032.05
New Gyro Bias: Az = 1991.70 EL = 2032.67
D.2 TracVision S3 Sequence
?PGM
KVH TracVision S3 Rev X - Version X.XX - Serial Number XXXXXXXX
RF: ZAP
*** Initializing RF Controller ***
RF: S,A,V,U,V
RF: SATINSTALL,55,C,57,C
RF: L,A----------------------------------------Identifies Satellite A or B as currently
RF: SATCONFIG
loaded for acquisition
RF: F,A,12368,20000,67,0X0000,V,U,2------------Satellite configuration data, Satellite A
RF: F,A,12368,20000,67,0X0000,V,U,2
RF: F,A,12238,20000,67,0X0000,H,U,2
RF: F,A,12238,20000,67,0X0000,H,U,2
RF: F,B,12374,20000,34,0X1004,V,U,3------------Satellite configuration data, Satellite B
RF: F,B,12374,20000,34,0X1004,V,U,3
RF: F,B,12381,20000,34,0X1004,H,U,3
RF: F,B,12381,20000,34,0X1004,H,U,3
RF: RF PCB Version X.X-------------------------Current RF software revision
RF: I,0,48492,00000,00425,0
RF COMM: PASS----------------------------------PASS is expected
D-2
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Startup Data Sequence
*** Initializing Antenna ***
GPS: UTC: 083000.00, Lat: 4131.00N, Long: 7115.00W
GPS: DSS_119 AZ = 238.9, EL = 22.1
GPS: DSS_101 AZ = 220.9, EL = 33.4
Limit Switch Test
Limit Switch Status: PASS----------------------PASS is expected
*** Limit Switch Search ***
Searching for DSS_101, Threshold = 1000
Satellite Found: AZ = 177.1, EL = 34.0, RF = 1968
RF: Freeze DAC = +01256
+POS: 170.6 34.0 1971
RF: S,A,V,U,V
RF: AGAIN #1
*** Initializing Finetune ***
+POS: 177.7 34.0 2057
+POS: 175.4 34.0 2684
+POS: 175.4 34.0 2659
Signal Peaked: AZ = 175.33, EL = 33.98, RF = 2674
*** Network ID Check ***-----------------------Comparing the tracked satellite’s network ID
+POS: 175.3 33.9 2615
+POS: 175.3 33.9 2580
to the selected satellite’s network ID
RF: Y,0X0000-----------------------------------Indicates positive satellite identification
*** Tracking DSS_101 ***-----------------------Identifies satellite currently tracked
+POS: 175.3 33.9 2564
(TV broadcast image should be available)
+POS: 175.3 33.9 2502
+POS: 175.3 33.9 2497
+POS: 175.3 33.9 2488
+POS: 175.3 33.9 2496
Saved Sat Pos: AZ = 175.27, EL = 33.91
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Maintenance Port Parser Commands
Appendix E
Maintenance Port
Parser Commands
TracVision L3/S3 system parser commands are parsed when the
system receives an ASCII carriage return (Hex 0D). An ASCII line
feed (Hex 0A) is permitted but is ignored in any transmitted
command. All system responses are terminated with an ASCII
carriage return followed by a line feed and ending with either an
acknowledge character (ASCII > (Hex 3E)) or a not-acknowledge
character (ASCII ? (Hex 3F)). The parser commands are shown
below in boldface capital letters but they are not case-sensitive. In
most cases the command is responded to with an echo; that is, if
you type ZAP, for example, and press “ENTER” the response
will be the command you have entered. For other commands the
response is specific for each command, such as VERSION,
STATUS or HELP.
E.1 System Commands
Software Version
Table E-1
Function:
reports software version and system type
System Commands
Command:
Argument:
Response:
VERSION
none
KVH TracVision L3/S3 Version XX.XX
System Status Report
Function:
reports general system status
Command:
Argument:
Response:
STATUS
none
system status string
Initialize the System
Function:
initializes the system (perform a soft reset)
Command:
Argument:
Response:
ZAP
none
echoes the command, then reinitializes the system
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Calibrate Gyro (TracVision L3 only)
Function:
performs azimuth and elevation calibration
Command:
Argument:
Response:
CALGYRO
none
echoes command and calibrates gyro
Find Skew Angle for Currently Selected Satellite
Function:
calculates necessary LNB skew based on latitude,
longitude, and selected satellite
Command:
Argument:
Response:
SKEWANGLE*
none
displays skew angle
* Before this command can function properly, you must perform the GPS
latitude and longitude.
Help on Parser Commands
Function:
lists parser commands
Command:
Argument:
Response:
HELP
none
prints a list of all parser commands
E.2 Manual Positioning Commands
To execute the following commands, first put the antenna unit in
idle mode by typing HALT and pressing “ENTER.” Positioning
commands may be entered after the antenna comes to rest.
Azimuth Angle
Table E-2
Manual Positioning Commands
Function:
commands a manual azimuth angle that the
mechanism moves to
Command:
Argument:
AZ,xxxx (range is 0000 - 3599)
desired azimuth angle of the mechanism relative to
external magnetic reference, or baseplate fwd,
000° - 359.9°
Response:
echoes the command; mechanism moves at a
fixed velocity
E-2
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Maintenance Port Parser Commands
Elevation Angle
Function:
commands a manual elevation angle that the
mechanism moves to
Command:
Argument:
EL,xxx (range is 100 - 850)
desired elevation angle of the mechanism relative to
up, 10.0° - 85.0°
Response:
echoes the command; mechanism moves at a
fixed velocity
Azimuth CW Step
Function:
commands a 0.1 deg CW manual step in azimuth
angle
Command:
Argument:
Response:
6
none
echoes the command
Azimuth CCW Step
Function:
commands a 0.1 deg CCW manual step in azimuth
angle
Command:
Argument:
Response:
4
none
echoes the command
Elevation UP Step
Function:
commands a 0.1 deg UP manual step in elevation
angle
Command:
Argument:
Response:
8
none
echoes the command
Elevation DOWN Step
Function:
commands a 0.1 deg DOWN manual step in
elevation angle
Command:
Argument:
Response:
2
none
echoes the command
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E.3 Operational Commands
To execute the following commands, first put the antenna unit in
idle mode by typing HALT and pressing “ENTER.” After the
system comes to a halt, type DEBUGON and press “ENTER” to
enter programming mode.
Tracking Mode
Table E-3
Operational Commands
Function:
starts active tracking of the satellite
Command:
Argument:
Response:
TRACK
none
echoes the command
Idle Mode
Function:
halts active tracking and conical scan, then enters
idle mode
Command:
Argument:
Response:
HALT
none
echoes the command
Current Cable Wrap Angle
Function:
sets or reports current cable wrap angle, defined as
0° (CCW limit) to 700° (CW limit); the value is
expressed as 0000 - 7000 with an implied decimal
Command:
Argument:
Response:
WRAPANGLE,xxxx
the desired cable wrap angle setting
Wrap Angle = xxxx
E.4 Tracking and Conical
Scan Commands
Target Location
Table E-4
Tracking and Conical
Scan Commands
Function:
reports the target location in antenna frame. Data
format is E### for elevation in degrees 000-900 and
A#### for azimuth in degrees 0000-3599 with
implied decimals
Command:
Argument:
Response:
TGTLOCATION
none
Target Location = A = E###, A####
B = E###, A####
E-4
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Maintenance Port Parser Commands
Analog Signal Strength Report
Function:
reports signal strength from RF detector circuit in
A/D counts (000-FFF Hex)
Command:
Argument:
Response:
SIGLEVEL
none
Signal Strength = xxxx
E.5 RF Board Commands
Serial Communications, Status/Polarization Report, Tone Changes
Table E-5
RF Board Commands
Function:
start serial communications, reports status &
polarization/tone changes
Command:
Response:
@S
S,s,p,b,m <cr> every 5 seconds until ><cr>is
returned from system software
Where:
s = Satellite (a = Primary, b = Secondary)
p = Polarization (v = Vertical, h = Horizontal,
r = Right, l = Left, x = No LNB Power)
b = Band (h = High Band, l = Low band, u = USA)
m = Mode (v = Valid, i = Invalid)*
* The Mode bit is used to evaluate the Satellite, Polarization, & Band
combination vs. the Frequency/Symbol Rate/FEC currently in RAM. This bit will
be set to invalid if the Frequency for the selected combination is set to 0x0000;
otherwise it will be set to valid.
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Report RF Tracking Parameters
Function:
reports all RF tracking parameters for primary &
secondary satellites*
Command:
Response:
Where:
@SATCONFIG
F,x,fffff,S,C,ID,P,B,D <cr>
x = Satellite (a = Primary, b = Secondary)
fffff = Frequency in MHz (00000 and 10700 to
12700)
S = Symbol rate in Mbit/Sec (1000 to 29999)
C = FEC code rate (valid rates = 12, 23, 34, 56,
67, 78)
ID = Satellite Network ID in hexidecimal format
(valid range = 0x0000 to 0xffff hex)
P = LNB Polarization (v = vertical, h = horizontal,
r = right, l = left)
B = the LNB down conversion frequency (l = low,
h = high, u=USA)
D = decoding type (0 = test, 1 = DSS-A,
2 = DSS-B, 3 = DVB)
* This command dumps all eight combinations of the Satellite/
Freq/Sym/FEC/ID/POL/Band/Decode currently stored in RAM.
Set RF Tracking Parameters
Function:
Command:
Response:
Where:
sets RF tracking parameter
@SATCONFIG,X,N,F,S,C,ID,P,B,D<cr>
Echoes the input data
@SATCONFIG = directs data to the RF Board
X = satellite location A or B
N = satellite table # (98 & 99 are slots for user-
configured satellites)
F = frequency in MHz (either 00000 or a range
from 10700 - 12700)
S = the satellite transponder symbol rate in
Mbit/second (01000 - 29999)
C = the FEC code (e.g., 12, 23, 34, 56, 67, 78)
ID = the satellite network ID in hexidecimal format
(0x####)
P = the LNB polarization (v = vertical,
h = horizontal, r = right, l = left)
B = the LNB down conversion frequency (l = low,
h = high, u = US)
D = decoding type (0 = test, 1 = DSS-A,
2 = DSS-B, 3=DVB)
E-6
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Maintenance Port Parser Commands
ID Match/Decoded Network ID
Function:
report ID match and decoded network ID
Command:
Response:
@CHECKID
Y,0X####
N,0X####
Y,NoID
N,NoID
Where:
Y = yes
N = no
0X#### = network ID
NoID = satellite unidentified
E.6 Installation Commands
To execute the following commands, first put the antenna unit in
idle mode by typing HALT and pressing “ENTER.” After the
system comes to a halt, type DEBUGON and press “ENTER” to
enter programming mode.
Table E-6
Select Active Satellite
Installation Commands
Function:
Command:
Where:
switch antenna tracking to/from satellite A and B
@L,x
x = A or B (as defined during the SATINSTALL
process)
Set/Report GPS Position
Function:
reports or sets default GPS position
Command:
GPS<cr>
GPS,XX,D,YYY,E
Response:
Where:
GPS = XXD YYYE<cr>
GPS: XXD YYYE
XX = latitude (0 - 90)
D = S (South) or N (North)
YYY = longitude (0 - 180)
E = E (East) or W (West)
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Report Satellite Names
Function:
report names for satellites A and B
Command:
Response:
SATINSTALL
SATINSTALL,<sat_a_name>,<sat_b_name>
Report Configured Satellite Names
Function:
report names for all configured satellites
Command:
Response:
SATLISTA
SATLISTA,<sat_name1>,...,<sat_nameX>
Report Valid Satellite B Selections
Function:
report names for all valid satellite B selections for a
given satellite A selection
Command:
Response:
SATLISTB,<sat_a_name>
SATLISTB,<sat_a_name>,<sat_b_name1>
...,<sat_b_nameX>
Install Satellite Pair
Function:
installs satellites A and B as the satellite pair
Command:
SATINSTALL,<sat_a_name>,<sat_b_name>
Response:
If valid pair, echoes the input data
If invalid pair, returns error message
Configure Longitude of a User-configurable Satellite
Function:
configures one of the user-configurable satellites
with the longitude provided
Command:
Response:
SATCONFIG,USERX,YYY,Z,D,L
If valid pair, echoes the input data
If invalid pair, returns error message
Where:
X = 1 or 2
YYY = longitude (0-180)
Z = E (East) or W (West)
D = decoding type (0 = test, 1 = DSS-A,
2 = DSS-B, 3 = DVB)
L = LNB polarization (c = circular, l = linear)
E-8
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Maintenance Port Parser Commands
E.7 Debug Commands
Report Offset Angles
Table E-7
Debug Commands
Function:
reports system offset angles
Command:
OFFSETS
OFFSETS,XXXXX,YYYY
Response:
Where:
Offsets= XXXXX.X XXXXX.X
X = new azimuth offset (-1800 - 1800)
Y = new elevation angle (-450 - 450)
Applies Default Values to Default Satellites
Function:
updates the default satellites to the default values
Command:
Response:
SATPAIR,X
displays numerous frequency commands and
reports “Satellite Installation Complete”
Where:
X = 0 (satellites default to Astra1 and Hotbird)
or
X = 1 (satellites default to EchoStar 119 and
Expressvu)
or
X = 2 (satellites default to DSS 101 and DSS 119)
Report Last Satellite Tracked/Update Value
Function:
reports the last satellite tracked or updates the last
tracked satellite to the value input if it is different
from the current value
Command:
LASTSAT
LASTSAT,X
Response:
Where:
Last = <sat_name>
X = A (updates to satellite A)
or
X = B (updates to satellite B)
54-0157 Rev. G
E-9
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KVH Industries Limited Warranty
TracVision L3/S3
Limited Warranty on Hardware
KVH Industries, Inc. warrants the KVH product purchased against defects in materials for a period of TWO (2) years
and against factory labor costs for a period of ONE (1) year from the date of original retail purchase by the original
purchaser. It is the customer’s responsibility to verify the date of purchase by returning the warranty card included with
the product to KVH within 30 days of purchase, or by providing a copy of a dated sales receipt for the KVH product
under warranty with the warranty claim. If this date cannot be verified, the warranty period will begin 30 days after the
date of manufacture of the original product purchased.
If you discover a defect, KVH will, at its option, repair, replace or refund the purchase price of the product at no charge
to you, provided you return it during the warranty period, transportation charges prepaid, to the factory direct. Please
attach your name, address, telephone number, a description of the problem and a copy of the bill of sale or sales
receipt as proof of date of original retail purchase, to each product returned to warranty service. Alternatively, you may
bring the product to an Authorized KVH dealer/distributor for repair. During the first year, and if the product was
installed by an Authorized KVH dealer/distributor (identified with the KVH Authorized dealer/distributor list), KVH will
cover the dealer’s/distributor’s labor charges for warranty repairs, provided the dealer/distributor contacts KVH for pre-
approval of the charges. Approval of charges is at KVH’s sole discretion.
This Limited Warranty does not apply if the product has been damaged by accident, abuse, misuse or misapplication
or has been modified without the written permission of KVH; if any KVH serial number has been removed or defaced;
or if any factory-sealed part of the system has been opened without authorization.
Return Authorization
A Return Material Authorization is required prior to returning the product to KVH Industries. Please call our Technical
Support Department at +1 401 847-3327 or send an e-mail to [email protected] to obtain the RMA number. Write the
number in large, clear characters on the outside of the box. To avoid confusion and misunderstandings, shipments
without an RMA number clearly visible on the outside box will be refused and returned to you at your expense. If
possible, use the original box and packing material to protect the equipment from damage in shipment. KVH assumes
no responsibility for warranty shipments from the customer to the factory if not shipped in the manner prescribed
above.
THE EXPRESS WARRANTIES SET FORTH ABOVE ARE THE ONLY WARRANTIES GIVEN BY KVH WITH
RESPECT TO ANY PRODUCT FURNISHED HEREUNDER; KVH MAKES NO OTHER WARRANTIES, EXPRESS,
IMPLIED OR ARISING BY CUSTOM OR TRADE USAGE, AND SPECIFICALLY DISCLAIMS ANY WARRANTY OF
MERCHANTABILITY OR OF FITNESS FOR A PARTICULAR PURPOSE. SAID EXPRESS WARRANTIES SHALL
NOT BE ENLARGED OR OTHERWISE AFFECTED BY TECHNICAL OR OTHER ADVICE OR SERVICE PROVIDED
BY KVH IN CONNECTION WITH ANY PRODUCT.
KVH's liability in contract, tort or otherwise arising out of or in connection with any product shall not exceed the price
paid for the product. IN NO EVENT SHALL KVH BE LIABLE FOR SPECIAL, PUNITIVE, INCIDENTAL, TORT OR
CONSEQUENTIAL DAMAGES OR LOST PROFITS OR GOODWILL (INCLUDING ANY DAMAGES RESULTING
FROM LOSS OF USE, DELAY IN DELIVERY OR OTHERWISE) ARISING OUT OF OR IN CONNECTION WITH THE
PERFORMANCE OR USE OR POSSESSION OF ANY PRODUCT, OR ANY OTHER OBLIGATIONS RELATING TO
THE PRODUCT, EVEN IF KVH HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
If any implied warranty, including implied warranties of merchantability and fitness for a particular purpose, cannot be
excluded under applicable law, then such implied warranty shall be limited in duration to ONE (1) YEAR from the date
of the original retail purchase of this product by the original purchaser.
Some states/countries do not allow the exclusion or limitation of implied warranties or liability for incidental or
consequential damages, so the above limitations may not apply to you. This warranty gives you specific legal rights,
and you may also have other rights which vary from state/country to state/country.
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®
KVH Industries, Inc.
KVH Europe A/S
Ved Klaedebo 12 2970 Hoersholm Denmark
Phone: +45 45 160 180 Fax: +45 45 867 077
50 Enterprise Center Middletown, RI 02842 U.S.A.
Phone: +1 401 847-3327 Fax: +1 401 849-0045
KVH®, TracVision®, and TracNet™ are trademarks of KVH Industries, Inc.
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