MOBILE
KONNECTOR
USER'S GUIDE
Copyright 1997 by KONEXX, Unlimited Systems Corporation, Inc. San Diego, CA .
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3.
Connect a modular telephone cord from your modem, fax/modem, or fax machine jack labeled "Line" or "Wall" to the
DATA.
Mobile Konnector jack labeled
4. The Mobile Konnector is designed to run on batteries or AC power. If you choose to run on AC power, plug the AC adapter
into your wall outlet or power strip and plug the connector into the DC jack of the Mobile Konnector.
Your installation should resemble the one shown in Figure 2.
5.
6.
Telephone Level
switch on the bottom of the Mobile Konnector to 3.
Set the
Lift the telephone handset and listen for a dial tone. If you do not hear the dial tone, check your connections to ensure they
match those shown in Figure 2.
7.
Return the handset to the cradle until you are ready to connect your modem on-line using the Mobile Konnector.
You can now exchange data and faxes, and use the telephone handset to perform voice communications when your modem,
fax/modem, or fax machine is not in use.
Telephone Level switch
Telephone Level
This section describes the purpose of the
switch and how to set it for optimal operation.
Overview
Level
The bottom of your Mobile Konnector has a
switch. This actually adjusts the sound coming from your modem or fax to a
level that your phone can understand correctly. The level switch can be set in any of four settings and is dependent on the
phone you are using.
Setting 3 is the most common. Setting 2 is the highest and is generally used on a telephone that uses a carbon microphone;
some residential phones and hotel phones are this type. Settings 1 and 4 are the lower levels.
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Level
If you set the
switch too high, you will hear feedback such as a buzz or loud squeal through the modem speaker when
Level
your modem is off-hook. If you hear feedback, set the
until the feedback disappears.
switch to the next lower setting - using the sequence 2, 3, 1, 4 -
Level
For example, if the
switch is set to 2 and you hear feedback, set it to 3. If you still hear feedback, set it to 1. If feedback
continues, set it to 4.
Switch settings
The Mobile Konnector enables your modem to communicate through your phone system with specific level settings. The
settings are adjustable to four different levels depending on the model of phone you are connecting to.
Level
Table 3-1 shows the
switch settings to use for various telephone models. If the telephone you want to use does not
appear in Table 3-1, set the level as described in the previous section. If feedback occurs for all four levels, contact Technical
Support and they will assist you in determining the correct setting for your compatible phone.
A “Yes” in the “Auto-dial” column indicates that autodialing is supported with that telephone model. The number in the “SEE
NOTE” column refers to a note at the end of the table.
Table 3-1. Telephone Level
Switch Settings
MANUFACTURER
MODEL
SWITCH
SETTING
AUTO-
DIAL
SEE
NOTE
None
Specified
Ameritech
AT&T
1
Yes
1
Definity
Destiny
Dimension
G2
3
Yes
---
3
2
2
2 or 3
---
4
2
3
3
3
3
3
3
3
3
3
3
3
3
3
Yes
Yes
No
Horizon
ISDN
1
2
Infinity
Yes
No
Legend
Merlin
AT&T
(continued)
Yes
---
Merlin II
Partner
Spirit
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
1
System 25
System 75
System 85
Digitech
Executech
Impact
3 & 4
3 & 4
3 & 4
Comdial
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MANUFACTURER
MODEL
SWITCH
SETTING
AUTO-
DIAL
SEE
NOTE
None
Specified
David Systems
Eagle
3
2
---
2
None
Specified
Yes
Ericcson
MD110
3
Yes
No
Executone
Encore CX
IDS
3
3
No
Model 228
See Notes
No
7
7
Model 432
Key Systems
See Notes
No
2 or 3
Yes
No
Fujitsu
Focus 196
Others
See Note
5
4
3
3
Yes
No
GAI-Tronics
Harris
Cohort
Lanier
Yes
Hitachi
Digital
Model 200
1
1
3
1
1
3
1
---
---
2
2
HCX-5000
Intecom
Intertel
IBX System
No
Yes
---
Hitech/123
2
4
2
MPK-2
Axxess
No
Yes
Others
Key systems
Digital PBX
3
1
Isoetec
Yes
---
1 & 2
2
None
Specified
ITT
2
---
Iwatsu
Omega
2
2 or 3
1 or 4
1
Yes
Yes
Yes
Yes
Yes
Omega III
Omega IV
Kanda
4
Kokyo Co.
Lanier
EKT - 220
(Elec. Key)
2
Lexar
Telex
See Notes
4
No
5
1
None
Specified
Macrotel
Yes
Mitel
Superset
SX-200
2 or 3
3
No
No
1
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MANUFACTURER
MODEL
SWITCH
SETTING
AUTO-
DIAL
SEE
NOTE
NEC
Determ II
Determ III
Determ V
Electra
1 or 4
Yes
---
1
2
1 or 4
1
Yes
No
2 or 3
Freedom
Mark II
1
1
1
3
3
Yes
Yes
Yes
---
Others
Nitsuko
Onyx
1 & 2
Northcom
Premier
(NC-1648)
Yes
Northern Telcom
Advantage
Focus
3
2
3
3
Yes
No
No
No
6
Logic One
Meridian
SL1 & SL100
Meridian
100
3
3
No
No
Northern Telcom
(continued)
Meridian 1
Norstar
DR5 or DID
Unity
3
3
Yes
Yes
Yes
---
2 or 3
3
Vantage
KXT23?5
DBS
2
Panasonic
Phillips
3
Yes
Yes
Yes
---
2 or 3
3
Others
None
Specified
1 or 4
5
6
Premier
Rolm
Digital
1 or 4
1 or 4
1 or 4
1 or 4
1 or 4
1 or 4
See Notes
See Notes
3
Yes
No
No
No
No
No
No
No
---
Model 120
Model 240
Model 400
Model 600
Others
Siemens
Dyad
5
Dyad Jr.
HCM-600
HCM-200
5
1 & 2
1 & 2
3
---
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MANUFACTURER
MODEL
SWITCH
SETTING
AUTO-
DIAL
SEE
NOTE
Siemens
(continued)
Hicom
Digital
1
---
1 & 2
5
Saturn
Digit 260
See Note
3
---
Southwestern Bell Freedom
Yes
Phone-
Older
1 or 4
Yes
---
1
2
Freedom
Phone-
Newer
Vision
Phone
SRX
2
Tadiran
EKT 221
Emerald
3
3
3
3
4
4
4
4
4
Yes
---
1
1 & 2
1 & 2
1
Coral I & II
Others
---
Yes
Yes
Yes
No
No
---
Telrad
Model 816
Model 2464
Symphony
Digital
(818)
2
2
Others
TIE
Business
Comm
2
2
2
---
Datastar
DCX
Yes
Yes
Yes
Yes
Yes
Yes
---
TIE
(continued)
Meritore
Onyx
2
3
2
2
2
2
TC22
EX2260
Ultracom CX
Keyset 9
2
2
---
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MANUFACTURER
MODEL
SWITCH
SETTING
AUTO-
DIAL
SEE
NOTE
Toshiba
EKT 2000
series
2
2
Yes
---
EKT 2000
series
2
EKT6000
series
3 or 4
Yes
Perception
3
2
No
---
8
Strata
1 & 2
(Key system)
Strata
1 or 3
2 or 3
---
1 & 2
(Digital)
103 series
Yes
Trillium
Panther
2 or 3
2
---
---
1 & 2
1 & 2
7
Talkto 616
Vodavi
Walker
Electronic
Key System
See Note
Yes
Marathon
Poet
1 or 4
1
Yes
Yes
1
If your telephone does not allow autodialing, you can still communicate by dialing with the keypad on your telephone. Refer to the directions for Dialing data or
fax calls manually..
NOTES:
Some versions of this phone may not work on the listed switch setting and may not be compatible with the Mobile Konnector. Contact Technical Support
to verify that your setup is correct and to determine if the Mobile Konnector is compatible with your phone.
1.
2. Sufficient data is not available as to whether the phone system will support autodialing with the Mobile Konnector.
3. The Mobile Konnector will not support autodial on Model 7300 telephones.
4. You may have to dial an outside access number, such as a 9, on the telephone before autodialing.
5. This telephone has nonstandard handset wiring and is not compatible with the Mobile Konnector.
6. When autodialing the user must dial a number on the keypad of the telephone set to maintain the line.
The Mobile Konnector is not compatible with this phone set.
7.
Using Your Mobile Konnector with your Modem
After You have connected the Mobile Konnector to your phone and set the proper switch setting you are now ready to use the
Mobile Konnector to dial out to get your Email, send a FAX, attach to your office network, or simply browse the Web.
you use the Mobile Konnector while traveling it is recommended that you follow the instructions immediately below;
If
however if you are using the Mobile Konnector on one main phone system, check to see if your phone system can
support auto-dialing (refer to the switch setting section and phone chart). If auto-dialing is supported, jump to the
auto-dialing section.
Dial out with the Mobile Konnector
Since you are not connected to a standard analog phone line, you will dial out by dialing the phone number on your phone
directly then once the other end answers your modem will be able to connect. Follow the steps below to initiate the call:
1.
Prepare your modem, fax/modem, or fax machine for sending.
2. Lift the telephone handset from the receiver then have your modem dial by clicking on Connect or Send. All this is doing is
initiating the modem to do a connection, the number you are dialing is not really being passed through to the phone carrier.
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3. Hang up the telephone handset then pick it up again. What this is doing is getting a fresh dial tone.
4. Set the handset on your desk and dial the phone number you are connecting to. Make sure to include a "9" or some other
number to get an outside line if that is required .
5. Leave your handset off the cradle for the duration of the call.
6. When your on-line session or transfer is done, hang your modem up first by clicking on disconnect, hang-up, sign off, or
whatever your application needs to know you are finished. Then hang up your phone.
Dialing Hints:
If you're having difficulty with the timing between dialing on the phone and your modem attempting to make a connection, try the following ideas.
1. If your connection is from Dial Up Networking, follow the steps to setup "Operator assisted or Manual Dial." See the Dial Up Networking information later
in this User Guide.
2. Try setting your connection software for Blind Dialing by adding the string ATX1 or ATX3 to the modem command string. Visit your application's user
guide for information on how to add command strings to your modem dialing commands. Refer to the Dial Up Networking information later in this User
Guide.
SureHints:
1. You must lift the handset to use the Mobile Konnector.
2. Hanging up the handset while connected will terminate your connection.
3. When the modem is connected or on-line, your handset is disabled and can not be used.
4. Dialing "Timeouts" can occur if your application takes too long; To avoid the dial tone timeout, either convert the document to fax format before you
prepare to send it, or do not lift the handset from the telephone base until your software indicates it is ready to dial.
Auto Dialing with the Mobile Konnector
There are a few phone systems that will allow the modem to autodial; meaning you would not have to dial the phone number on
the phone. This is a great way to use the Mobile Konnector if you typically use the Mobile Konnector with one phone system.
For a list of telephones that support auto-dialing refer to Table 3-1. Follow the steps below for connecting your modem to do
your Email, send a fax or browse the web using auto-dialing:
Connect your Mobile Konnector to your phone as described in the connection procedures and check your switch setting.
1. Prepare your modem to connect.
2. Lift the telephone handset and listen for a dial tone. Place the handset on your desk. Do not hang it up, or your will
terminate the call.
3. To dial out using your modem, click on the SEND or Connect icons in your application to start the call.
4. After you've completed you on-line session, you can hang up your modem by clicking on disconnect or Stop in your
application.
5. Replace your handset on the telephone to hang up the phone.
SureHints:
1. You must lift the handset to use the Mobile Konnector.
2. Hanging up the handset while connected will terminate your connection.
3. When the modem is connected or on-line, your handset is disabled and can not be used.
4. Dialing "Timeouts" can occur if your application takes too long; To avoid the dial tone timeout, either convert the document to fax format before you
prepare to send it, or do not lift the handset from the telephone base until your software indicates it is ready to dial.
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How to Use the Mobile Konnector with
Dial Up Networking in Windows 95/98/NT
Setting up Dial-Up Networking : Windows 95 - Windows 98:
1. Open the My Computer icon (usually located in the upper left corner of desktop).
2. Within the My Computer screen, select the Dial-Up Networking icon.
3. If you already have a Dial-Up connection created, right click on the Dial-Up icon to be changed and select Properties.
If no Dial-Up connection exists or you do not want to change an existing Dial-Up connection, click MAKE NEW
CONNECTION. Name the new connection "KONEXX".
4. Make sure your modem type is displayed, and then click CONFIGURE.
5. Click on the OPTIONS tab.
6. Under "Dial Control" check "Operator assisted or manual dial. Then click OK. If changing an existing Dial-Up connection,
click OK again. Your change has been completed and you are finished with this "setting up" section, please see "Making
Your Connection". If you made a new Dial-Up connection you will return to the Make New Connection screen.
7. Click NEXT. The computer will ask you to enter a phone number. Enter the phone number of the computer (ISP) that you
will be connecting with.
8. Click NEXT, then FINISH. This will return you to the Dial-Up Networking screen. You are now finished with this "setting up"
section. Please see "Dialing out using Dial Up Networking".
Setting up Dial-Up Networking : Windows NT 4.0
1. Open the My Computer icon (usually located in the upper left corner of desktop).
2. Within the My Computer screen, select the Dial-Up Networking icon. This will open up a Phonebook window.
3. Under Phonebook Entry to Dial, select (by clicking once) the phone number of the connection you want to set up for use
with the Mobile Konnector.
4. Click the MORE button. This will bring up a drop-down list of options.
5. Click on Operator assisted or manual dial.
6. Exit the Dial Up Networking and My Computer menus. You are now finished with this "setting up" section. Please see
"Dialing out using Dial Up Networking".
Dialing out using Dial Up Networking:
Once you've created the Dial Up Networking connection in the steps above, you can use it to connect to your network, send
Email, or browse the Web with Mobile Konnector. Follow the steps below to initiate the call:
1. Connect your Mobile Konnector to your phone as described in the connection procedures.
2. Set your Level Switch as described in the Switch Setting section.
3. Make sure you have the phone number you will be calling written down somewhere so you can reference it.
4. Click the icon of your Dial Up Connection that has been configured for use with the Mobile Konnector.
5. A message will appear in Windows saying "You have selected Manual Dial. Lift the receiver and dial the phone number you
would like to connect to. Immediately after the call is answered, click connect and hang up the phone." Follow those
except do not hang up the phone.
instructions,
Konnector.
Hanging up the phone will terminate the call through the Mobile
Your connection should be established. When you are finished with that session, disconnect the modem as you normally would
and return the handset receiver to the cradle of the telephone.
Receiving data and faxes
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through your Mobile Konnector
Receiving a data file
When someone calls you to send a data file, use the following procedure to answer the call and receive the file.
1.
If you will be using your communication software's manual answer or manual receive command to answer the call, skip to
step 2.
Otherwise, place your modem into direct connect (local terminal) mode. The manual that came with your communication
software should explain this procedure.
2.
3.
When the telephone rings, lift the telephone handset from the cradle. Leave the handset out of the cradle. DO NOT hang it
up, or you will terminate the call.
Use your communication software's manual answer or manual receive command to answer the call.
OR
From direct connect mode, type ATA and press
Enter to have your modem answer the call.
4. At the end of the data transfer, return the handset to the cradle.
ATH0
5. To hang up, use your communication software's call-termination feature, or type
mode.
and press Enter from direct connect
! The telephone handset is electronically disconnected when the modem goes off-hook. You must hang up your modem to
restore use of your telephone handset.
Receiving a fax document
When someone calls you to send a fax document, use the following procedure to answer the call and receive the document.
1.
2.
When the telephone rings, lift the telephone handset from the cradle. Leave the handset out of the cradle. DO NOT hang it
up, or you will terminate the call.
To use a fax/modem, use your fax software's manual answer or manual receive command to answer the call.
OR
To use a fax machine, press its Start button on the fax machine.
3. After you receive the document, return the handset to the cradle.
4.
To hang up a fax/modem, use your fax software's call-termination feature.
OR
Stop
To hang up a fax machine, press its
button.
Operating tips
To ensure you get the most out of your Mobile Konnector, observe the operating tips in this chapter.
Powering the Mobile Konnector
Your Mobile Konnector must have batteries or the AC adapter to operate in Data Mode.
♦
Use only the AC adapter supplied with your Mobile Konnector. Do not use an adapter for a different device.
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♦
Weak batteries can cause transmission difficulties. Replace the batteries after 15 hours of use (40 hours for alkaline
batteries).
Telephone Level switch
Telephone Level
Make sure the
switch is set properly. Otherwise, you will hear buzzing or squelching feedback through the
modem speaker when the modem is off-hook, which will adversely affect transmission and reception. For information on using
this switch, refer to the switch setting section and Table 3-1.
Tone dialing
Make sure your modem, fax/modem, or fax machine is configured for Tone (DTMF) dialing. Your Mobile Konnector will not
work with pulse (rotary) dialing.
The manual that came with your modem, fax/modem, or fax machine should describe this procedure.
V.34/V.90 Connections
Although your Mobile Konnector is V.34/V.90 compatible, not everyone can get consistent connections at 28,800 or higher. In
fact, V.34/V.90 connections at 26,400, 24,000, and 21,600 are common.
The connect rate speed will be determined by the phone system's capabilities, your modems capabilities, and the quality of the
phone line. When using the Mobile Konnector, your connection is going through a digital phone system which was not designed
for data connections. This means your connection rates will be lower then you are use to when connecting to an analog phone
line.
Speakerphones
Make sure the telephone handset is removed from the cradle until you finish exchanging data. Hang up your modem or
fax/modem to reactivate the handset.
If the telephone has a speaker, the speaker must be turned off. Speakerphone operation disables the telephone handset jack
that your Mobile Konnector uses to transmit and receive data. The handset must be removed from its cradle.
Princess and Trimline telephones
Your KONEXX Office Konnector will not operate with "Princess" or "Trimline" telephones, which have the keypad in the
handset. The electronics with which the Mobile Konnector interacts are not accessible in these telephones.
Hanging up the modem
Your Mobile Konnector disconnects the telephone handset when your modem or fax/modem is "on-line". After data
transactions or when autodialing voice calls, use your communications software to hang up your modem so that the handset is
reactivated.
ATH0
You can either use the call-termination feature in your communication software, or type
and press Enter from direct
connect mode. The manual that came with your software should describe how to hang up the modem.
"No Dial Tone" error message
ATX1
ATX3
in your modem Dial command.
If you receive a "No Dial Tone" error message, include the Hayes command
or
These commands tell your modem or fax/modem to dial without first listening for a dial tone.
Some telephone systems (such as Rolm) do not use the standard dial tone, and your modem or fax/modem may not recognize
the nonstandard tone as a dial tone.
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Autodialing
Many telephone systems will not support autodialing (the ability to have the modem/fax dial the number of the system you are
trying to connect with). You can perform a simple test to find out if the phone system the KONEXX product is connected to will
support autodialing. The test is accurate for about 95% of the phone systems and is only viable in the United States. The test is
referred to as the dial tone time out test (DTT) and is performed as follows:
1.
Lift the telephone handset from cradle and access an outside line, this may involve dialing a prefix such as a “9” on the
telephone.
2.
3.
Listen to the dial tone until it times out. The dial tone should time out within 15 seconds.
After expiration of the dial tone, one of the following should be heard:
a. Recorded Operator message - this message will usually be “If you’d like to make a call, please hang up and try again...”
b. Error Tone - the error tone may sound like a fast busy signal, a alternating high - low tone or dead silence.
If the result of the DTT is the recorded operator message, there is a 95% probability that the phone system will support
autodialing with the Mobile Konnector. If the result of the DTT is an error tone, there is a 95% probability that the phone system
will not support autodialing with the Mobile Konnector unless the phone system is programmed for direct trunk access.
Approximately 65% of the phone systems that require the dialing of a prefix such as a “9” or some other number to dial out of
the building, will require the prefix to be dialed manually (using the keypad of the phone) prior to having the modem/fax dialing
the rest of the number.
Calling Technical Support
In the unlikely event you encounter a problem with your Mobile Konnector and the tips in this chapter do not help you resolve
the problem, please call Konexx Technical Support.
Our knowledgeable Technical Support staff is available to answer your questions Monday through Friday, 7:30 until 4:30 Pacific
Standard Time. The telephone number is: (858) 622-1400.
Please have the following information available when you call so we can better assist you:
♦
♦
♦
♦
KONEXX model number
Telephone manufacturer, model name or number
Modem or fax/modem manufacturer, model name or number
Communication software used
If possible, call us on the telephone which has the Mobile Konnector connected, so that we may perform diagnostics on the
same telephone.
You can also send questions and comments to our 24-hour fax line: (858)550-7330.
Our goal is to make you a satisfied customer.
Specifications
This section lists the operating and performance specifications.
Operating specifications
Your Mobile Konnector:
♦
Provides an RJ-11 connection at the handset jack of the telephone.
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♦
♦
♦
Converts the 4-wire handset jack to a 2-wire RJ-11 jack.
Transforms the handset impedance to telephone line impedance, and vice versa.
Transforms the handset signal levels to modem signal levels, and vice versa.
Level
telephones.
♦ Uses the
switch to match the modem signal to the telephone being used. This four-position switch handles most
♦
♦
Operates at data rates up to 33.6 Kbps (kilobits per second).
Works with virtually all telephones that have a modular handset. The handset must be out of the cradle.
FCC Requirements
Part 68
This device has been granted a registration number by the Federal Communications Commission (FCC), under Part 68 rules and regulations for direct connection to the telephone
lines. In order to comply with these FCC rules, the following instructions must be carefully read and applicable portions followed completely. These instructions must be supplied to the
consumer.
1.
2.
3.
This equipment complies with Part 68 of the FCC rules. A label located on the outside surface of this equipment contains, among other information, the FCC registration number
and ringer equivalence number (REN). If requested, this information must be provided to the telephone company.
As indicated below the suitable jack (USOC connecting arrangement) for this equipment is shown. If applicable, the facility interface codes (FIC) and service order codes (SOC)
are shown.
The ringer equivalence number (REN) is used to determine the quantity of devices which may be connected to the telephone line. Excessive RENs on the telephone line may
result in the devices not ringing in response to an incoming call. In most, but not all areas, the sum of the RENs should not exceed five (5.0). To be certain of the number of
devices that may be connected to the line, as determined by the total RENs, contact the telephone company to determine the maximum REN for the calling area.
4.
5.
6.
7.
If this equipment causes harm to the telephone network, the telephone company will notify you in advance. But if advance notice is not practical, the telephone company will notify
the customer as soon as possible. Also, you will be advised of your right to file a complaint with the FCC if you believe it is necessary.
The telephone company may make changes in its facilities, equipment, operations, or procedures that could affect the operation of the equipment. If this happens, the telephone
company will provide advance notice in order for you to make necessary modifications in order to maintain uninterrupted service.
If trouble is experienced with this equipment, please contact the service center for repair and/or warranty information. If the trouble is causing harm to the telephone network, the
telephone company may request you to remove the equipment from the network until the problem is resolved. User repairs must not be made, and doing so will void the warranty.
This equipment cannot be used on coin service provided by the telephone company. Connection to party line service is subject to state tariffs. (Contact your state public utilities
commission for information.) If so required, this device is hearing-aid compatible (EAC).
Industry Canada (IC) Requirements
LOAD NUMBER: 0.00
NOTICE: The Industry Canada (IC) label identifies certified equipment. This certification means that the equipment meets certain telecommunications
network protective operational and safety requirements. The Department does not quarantee the equipment will operate to the user's satisfaction.
Before installing this equipment, users should ensure that it is permissible to be connected to the facilities of the local telecommunications company. The
equipment must also be installed using an acceptable method of connection. In some cases, the company's inside wiring associated with a single line
individual service may be extended by means of a certified connector assembly (telephone extension cord). The customer should be aware that compliance
with the above conditions may not prevent degradation of service in some situations.
Repairs to certified equipment should be made by an authorized Canadian maintenance facility designated by the supplier. Any repairs or alterations made by
the user to this equipment, or equipment malfunctions, may give the telecommunications company cause to request the user to disconnect the equipment.
User's should ensure for their own protection that electrical ground connections of the power utility, telephone lines and internal metalic water pipe system, if
present, are connected together. This precaution may be particularly important in rural areas.
CAUTION: Do NOT attempt to make such connections yourself; contact the appropriate electrical inspection authority or electrician.
The Load Number (LN) assigned to each terminal device denotes the percentage of the total load to be connected to the telephone loop used by the device,
without overloading. The termination on a loop may consist of any combination of devices, subject only to the requirement that the total of the Load Numbers
of all the devices not exceed 100.
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