Kodak EasyShare
digital picture frame
User’s guide
for SV-710, SV-811, EX-811, EX-1011
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Product features
Front View
1 LCD screen
1
2 Faceplate
2
3
3 Remote control sensor
Back/Left Side View
1
2
Slide the holder
into slots.
7
1
2
4
5
6
3
1
2
3
4
Speakers
5
Memory card slot - SD, MS, xD, MMC
On/Off switch
Wall mount hangers
Frame stand
6
7
Remote control holder (removable)
Memory card slot - CF, MD
i
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Product features
Top/Right Side View
1
2
3
4 5
6
7
8
9
10
11
12
13
1
2
Picture/music toggle
Play/Pause
8
USB connector (All models, use to connect to computer;
EX models, also use to connect to camera/USB device -
with adapter cable.)
3
4
5
6
7
Stop/Back
Menu
OK
9
USB connector (SV models only, use to connect to
camera/USB device. Not available on EX models.)
10 Volume control
11 Headphone jack
12 DC-In (12 V)
13 Reset button
Down
Up
ii
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1 Getting started ......................................................................................1
Installing the software...................................................................................1
Using the remote control...............................................................................2
Using the remote control buttons .............................................................3
Setting up your picture frame ........................................................................4
Buttons and controls ................................................................................4
Turning on the frame................................................................................6
Setting your language ..............................................................................6
Running a slide show....................................................................................7
Viewing thumbnails ......................................................................................7
Viewing a single picture ................................................................................8
Playing a video..............................................................................................8
Choosing a different picture location .............................................................9
3 Doing more with your frame ...............................................................10
Copying pictures on your frame ...................................................................10
Copying between your frame and computer.................................................10
Connecting to your computer .................................................................10
Copying pictures to/from your computer .................................................11
Copying pictures from EasyShare software..............................................11
Deleting pictures/videos ..............................................................................12
Selecting multiple pictures/videos ................................................................12
Selecting one at a time...........................................................................12
Selecting all ...........................................................................................13
iii
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Table of contents
Printing pictures..........................................................................................13
Playing music..............................................................................................15
Settings menus ...........................................................................................16
Upgrading your firmware.............................................................................18
Before you start......................................................................................19
Perform the setup...................................................................................20
Setting up your Gallery account...................................................................22
Creating My Slideshow................................................................................23
Copying pictures to your computer—wirelessly............................................23
Glossary of common wireless network terms................................................24
6 Troubleshooting and support ..............................................................28
Picture frame problems ...............................................................................28
Picture frame/computer communications .....................................................28
Wireless network connection (EX models)....................................................29
Screen messages.........................................................................................32
7 Appendix .............................................................................................34
Digital frame specifications..........................................................................34
Important safety instructions .......................................................................36
Downloading your software and firmware ...................................................37
iv
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Limited warranty.........................................................................................38
Limited warranty coverage......................................................................38
Limitations.............................................................................................38
Your rights.............................................................................................39
Outside the United States and Canada....................................................39
FCC compliance and advisory ......................................................................40
FCC and Industry Canada.......................................................................40
CE .........................................................................................................41
Canadian DOC statement.......................................................................41
Waste Electrical and Electronic Equipment labeling .................................41
Australian C-Tick....................................................................................41
MPEG-4.................................................................................................41
MP3 Licensing........................................................................................42
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1 Getting started
Welcome to your Kodak EasyShare digital picture frame. Viewing your pictures and
videos couldn’t be simpler!
Installing the software
Install the software from the CD included with your frame. The software, which
includes the latest version of Kodak EasyShare software, ensures the best experience
when connecting the frame with your computer.
1 Close all software applications that are open on your computer (including
anti-virus software, see the anti-virus software manual for details.).
2 Place the EasyShare software CD into the CD-ROM drive.
3 Load the software. If the install window does not appear, choose Run from the
Start menu and type d:\setup.exe where d is the drive letter that contains the
CD.
4 Follow the on-screen instructions to install the software. Select Complete to
automatically install the most commonly used applications, or Custom to choose
the ones you wish to install.
NOTE: When prompted, take a few minutes to electronically register your picture frame and software. To
.
5 If prompted, restart the computer. If you turned off anti-virus software, turn it back
on.
1
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Getting started
Using the remote control
Activating the remote control
An activation tab protects the remote control’s battery during shipment.
■ Pull out the tab to start using the remote.
There is no need to open the battery compartment
or remove the battery.
Storing the remote control
1 Install the remote control holder on the back of the
frame (page i).
2 Slide the remote into the holder for convenient,
out-of-the-way storage.
2
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Getting started
Using the remote control buttons
Some buttons are also on the back of the frame (page ii). They operate identically.
Button
power*
home
Press to:
turn on/off the picture frame.
return to the home screen.
music/pics toggle between viewing pictures and selecting
music.
back
menu
menu
back
display the menu choices.
OK
return to the previous screen.
stop a slide show, display thumbnails.
OK
accept the current selection.
4-way
zoom
rotate
select
navigate through pictures or menus.
magnify the picture.
rotate the picture, 90° clockwise each press.
mark pictures for an operation.
slide show play a slide show.
play/pause play/pause a video or slide show.
rewind
rewind a video.
fast forward fast forward a video.
stop
stop a video, display the first frame.
stop a slide show, display thumbnails.
decrease (-) or increase (+) the volume.
mute audio.
volume
mute
* First, turn on the power switch on the frame.
3
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Getting started
Setting up your picture frame
Buttons and controls
All buttons and controls described in this guide (for
example: press ) are on the remote control
unless otherwise noted.
back
menu
OK
Connecting the power cable
1 Plug in the power cable.
Your power cable (included with the frame) may be
different from the one pictured. Use the plug that
accommodates your type of power outlet.
2 Pull out and extend the stand on the frame back
and place the frame on a flat, stable surface.
NOTE: Your frame is set up to display in landscape orientation
.
You can turn it to portrait
but you must also change the
setting. Press Home
, Settings →Viewing
options→Frame orientation. See page 17.
4
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Getting started
Inserting a card or camera
■ Insert a memory card.
CompactFlash
MicroDrive
Secure Digital
Memory Stick
xD
MultiMedia Card
■ Connect a digital camera or other USB device.
EX models
b)
SV models
a)
a)
a) USB cable included with your USB device.
b) USB adapter cable included with your EX model picture frame.
5
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Getting started
Turning on the frame
Setting your language
■ Press the power switch to On.
NOTE: You can leave the power switch On, and use the
remote control to turn the frame off and on.
The language screen appears the first time you turn on
your frame.
■ Press
To change the language at a later time, press Home
, Settings →Language. See page 18.
to select your language, then press OK.
Viewing your first slide show!
■ A slide show starts automatically when you turn on
the frame.
■ The pictures/videos are displayed in the order they
appear on the card or other device.
6
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2 Viewing pictures and videos
When you turn on your frame, a slide show automatically starts. Depending on where
pictures are stored in your frame or what devices are connected—the slide show
plays from a memory card first, then from a USB device, and internal memory (My
Frame), in that order.
Running a slide show
■ A new slide show starts automatically when you insert a card or connect a USB
device. The new slide show replaces whatever is currently displayed (slide show,
thumbnails, single picture).
■ A slide show plays continuously until you stop it or turn off the frame.
■ To start a slide show from any selected picture (in thumbnail or single view),
press
.
■ You can change the slide duration and transition style (see page 17).
Viewing thumbnails
■ To view your pictures as multi-up thumbnails,
press
when a slide show is playing or from a
single view.
■ To navigate through the thumbnails, press
.
■ Videos are marked with
.
7
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Viewing pictures and videos
Viewing a single picture
■ To view a single, full-screen picture, highlight it in thumbnails view and press OK.
■ To magnify a picture up to 8X, press repeatedly. To view other parts of the
picture, press . Press repeatedly to return.
■ To rotate a picture, press
.
Playing a video
■ In thumbnails view, videos are marked with
. To play the video, highlight it
and press OK.
■ During a slide show, videos play automatically. When the video ends, the slide
show resumes.
■ Video buttons on the remote control:
Press
To
play, pause, and resume the video.
rewind / fast forward.
adjust the volume.
or
stop the video and return to thumbnails.
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Viewing pictures and videos
Choosing a different picture location
You can view pictures from different locations or sources.
1 On the remote control, press Home
.
Only available picture locations appear .
2 Press
to highlight a picture location.
3 Press OK to display thumbnails of the pictures in
that location.
4 Pess
to start a slide show. Or, navigate through
folders or albums to your pictures, then press
.
Possible picture locations:
My Slideshow (EX models)—designate your favorite pictures to run automatically
on a wireless frame. See page 23.
My Frame—the frame’s internal memory. Copy your special pictures into My Frame
Memory card—appears when you insert a card (page 5). The label and icon
indicate the type of card.
Camera—appears when you connect a digital camera via USB cable (page 5).
USB drive—appears when you insert a USB flash drive (page 5).
Network computer (EX models)—appears if you are connected to a wireless
network. Lets you display pictures that are stored on your computer. See Using
Wi-Fi mode—EX models only, page 19.
Kodak Gallery (EX models)—appears if you have set up your Gallery account and
are connected to a wireless network. Lets you display your albums from the Gallery.
See Setting up your Gallery account, page 22.
Settings—customize and configure your frame. See Changing frame settings,
page 16.
9
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3 Doing more with your frame
Copying pictures on your frame
Copy pictures/videos from your current picture location to any other connected device
or location. For example, copy pictures from a memory card to the frame’s internal
memory (My Frame).
1 Press
to find a picture/video, then press
.
2 Press to highlight Copy, then press OK.
3 Press to highlight the location you want to copy
to, then press OK.
The picture/video is copied.
To copy multiple pictures/videos, see page 12.
Copying between your frame and computer
Copy pictures/videos via the included USB cable. For wireless copying (EX models
only), see page 23.
Connecting to your computer
(USB cable included with frame)
10
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Doing more with your frame
Copying pictures to/from your computer
Copy pictures between your frame and your computer using your computer’s normal
file copying tools. See page 35 for the file formats that the frame can display.
1 Connect the USB cable from the frame to your computer (see page 10).
2 On your computer, open My Computer or Windows
Explorer.
The picture frame appears as removable drives—one
drive for each connected picture location in the frame,
in this order: internal memory, memory cards, USB
devices.
3 Navigate to the pictures you want to copy. Then
drag and drop them to the new location.
See your computer documentation for more information on copying files.
Copying pictures from EasyShare software
It’s easy to copy pictures/videos from My Collection to your frame.
1 Install EasyShare software to make sure you have the latest version (see page 1).
2 Connect the USB cable (see page 10).
3 On your computer, open EasyShare software. Select the pictures in My Collection
and drag them into the Picture tray.
4 In the menu bar, select File → Copy to.
The picture frame appears as removable drives—one drive for each connected picture
location in the frame, in this order: internal memory, memory cards, USB devices.
5 Select the frame location to which you are copying.
6 Select Best For Digital Picture Frame to reduce the resolution of the pictures you are
copying. Full resolution is unnecessary and quickly fills up the frame’s memory.
7 Click Copy. Pictures are copied to your frame.
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Doing more with your frame
Deleting pictures/videos
1 Press
to find a picture/video, then press
.
2 Press to highlight Delete, then press OK.
3 Highlight Delete and press OK again to confirm.
To cancel the deletion, highlight Exit and press OK.
The picture/video is deleted.
To delete multiple pictures/videos, see page 12.
NOTE: You can delete pictures/videos from a card, internal memory, and some USB devices.
Selecting multiple pictures/videos
Use the multi-select feature to copy, delete, or print two or more pictures; or to play a
slide show of selected pictures/videos.
Selecting one at a time
1 In thumbnails view, press
to highlight a picture/video, then press
.
2
Continue selecting pictures/videos.
A check mark appears on the selected pictures. Press
again to remove a check
mark. You can now view a slide show, copy, print, delete, etc. all selected pictures.
12
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Doing more with your frame
Selecting all
1 Press
whenever pictures/videos are displayed
(slide show, video, single picture).
2 Press to highlight Select all, then press OK.
A confirmation screen appears, then your picture
display reappears. A check mark is displayed on all
pictures/videos in your current location.
3 To remove all check marks, press
, highlight
Select / Unselect all and press OK.
4 Highlight Unselect all and press OK.
A confirmation screen appears, then your picture
display reappears. All check marks are removed.
Printing pictures
Your frame is compatible with PictBridge technology, so you can print directly to
PictBridge enabled printers.
Connecting the frame to a PictBridge enabled printer
1 Turn off the frame and printer.
2 Connect the USB cable (included with your frame)
from the frame to the printer.
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Doing more with your frame
Printing from a PictBridge enabled printer
1 Turn on the printer. Turn on the frame.
The USB connection mode screen appears on the frame.
2 Change your connection mode from computer to printer. Select Connect to printer,
then press OK.
If the USB connection mode screen does not automatically appear, change the
connection mode manually, see Manually changing connection mode, page 14.
3 If you are in a slide show or single view, press
press to find a picture, then press
. If you are in thumbnails view,
.
4 On the Menu screen, highlight Print, press OK, then highlight Print again, and
press OK
The picture is printed.
To print multiple pictures, see page 12.
5 Change your connection mode back to Connect to computer. See Manually
changing connection mode, page 14.
Manually changing connection mode
When your frame is connected to a computer, the connection mode must be Connect
to computer. When it’s connected to a printer, the connection mode must be Connect
to printer. You can change the connection mode manually.
1 Disconnect the printer or computer from the frame.
2 On the remote control, press
.
3 Select Settings → Device configuration → USB connection mode. Select the
mode you need, printer or computer. See page 18.
4 Reconnect the printer or computer. If you are printing, continue with step 3 of the
printing directions in Printing from a PictBridge enabled printer, page 14.
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Doing more with your frame
Playing music
1 Press
.
Your picture or slide show is paused.
2 Press to highlight your music location. Then press
OK.
3 Press to locate your music files. Then press OK.
4 Press to go to the next or previous song, or select
Play all songs. Then press OK.
Your music starts playing.
5 Press
to return to your picture or slide show.
Your selected music continues to play as the slide show resumes. When music is playing,
videos play without their related audio.
6 To turn off music, press , then
.
7 Press again to return to your pictures.
Notes on playing music:
■ A headphone jack is available on the side of the frame (page ii).
■ Adjust the volume with the
buttons.
■ Press to mute the music.
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4 Changing frame settings
The options in the Setup menu let you customize and configure your frame.
1 Press Home
.
2 Press to highlight Settings
, then press OK.
3 Choose a setting and follow the screen directions. Press OK to accept your
selections.
4 Press the Back button to exit.
Settings menus
Setting
Options
Upgrade firmware
Upgrade firmware—load the latest version of firmware on
your frame (page 18).
Exit—return to the Home screen.
This option is only displayed if
the upgrade file (.img) is
available on the frame
(memory card, flash drive,
internal memory, etc.).
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Changing frame settings
Setting
Options
Viewing options
Slide duration—specify how long each picture is displayed
in a slide show, from 3 seconds (default) to 1 hour.
Frame orientation—specify whether you wish to display
your frame in landscape (default)
orientation.
or portrait
Transitions—specify the transition style between pictures in
a slide show. See screen for options. The default is Random.
Screen Fit or Fill—Fit entire image
the entire picture. Black borders may appear around the
image. Fill the screen . The picture fills the entire
(default). Show
screen, some of the picture may be cut off (cropped).
Audio priority—when you are playing music (page 15),
choose how to handle the audio portion of video playback.
Play music (default). Music continues to play, video plays but
its audio is muted. Play video soundtrack. Music stops
playing while the video, with audio, plays.
Brightness
Press
lighting conditions.
to adjust the screen brightness according to your
Clock and timer
On/Off schedule—set your frame to turn on and off at a
specified time every day.
Get time from Internet—(EX models only) select your time
zone and press OK. The frame’s internal clock is automatically
set to the correct time.
Set time—manually set the clock to the current time.
Kodak Gallery
Set up your Kodak Gallery account on the frame (see page 22).
EX models only
Network
Set up your frame for wireless operation (see page 19).
EX models only
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Changing frame settings
Setting
Options
Device configuration
Frame name—EX models only. Assign a name to your
frame. This name is referenced when connecting to your
wireless network.
USB connection mode—When you plug in a USB cable,
printer.
Language
About
Choose your language.
Check your frame model number and firmware version.
Upgrading your firmware
Firmware is the software that runs on your frame. To check for the latest version of
Follow these directions to download and upgrade your frame firmware.
2 Follow the screen directions to download the frame firmware to your computer.
3 Copy the IMG file to your frame. See page 10 for copying files.
■
You can copy the IMG file to a memory card or USB flash drive, then insert into
the frame; or, you can connect your computer and frame with the USB cable
and copy the IMG file directly to the frame.
4 With the IMG file loaded on the frame, press Home
, then select Settings
and press OK.
5 Select Firmware Upgrade and press OK to begin the upgrade.
IMPORTANT: Do not turn off the frame during the upgrade!
6 When the upgrade is complete, turn off the frame and unplug the power cable.
Plug the power cable back in and turn on the frame.
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5 Using Wi-Fi mode—EX models
only
Wireless operation is available on Kodak EasyShare EX-811 and EX-1011 digital
picture frames.
For more information on wireless operation and networks, visit
What are some of the wireless features of my
frame?
■ Display pictures on your frame directly from your computer hard drive (see
page 21).
■ Display pictures from your Kodak EasyShare Gallery albums (see page 22).
■ Copy pictures from your frame to your computer (see page 23).
Wireless networking and the Internet
Some wireless functions on your frame, including viewing pictures on Kodak EasyShare
Gallery (see page 22), require access to the Internet. Most public and home networks
are connected to the Internet, typically through an Internet Service Provider (ISP).
Setting up your frame for wireless operation
Before you start
On your computer, make sure you:
■ Install the software from the CD that is packaged with your frame (page 1).
■ Enable media sharing in Windows media player 11 (included on the CD). Select
Library → Media Sharing, then follow the screen directions.
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Using Wi-Fi mode—EX models only
Perform the setup
1 Make sure your computer and router are on.
2 Remove all memory cards or other USB devices from your frame. Turn it on.
The first time you turn on your frame (after you select your language), the Network
connection screen appears.
3 When asked "Do you want to connect your frame to
a wireless network?", select Yes, then press OK to
begin scanning for available networks.
If you select No, you can set up the network later: See
Set up your network at a later time, page 21.
4 Select your network from the list of available
networks, then press OK.
for available computers or other devices.
NOTE: If you have network security turned on, you are prompted to
enter your security information. If you are not sure of your
network information, contact your system administrator or
the person who set up your network.
5 Select your home computer from the list, then press
OK.
6 When the Setup complete message is displayed,
press OK.
If you are unable to connect to your network or see
your home computer, go to the troubleshooting help
.
20
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Using Wi-Fi mode—EX models only
Set up your network at a later time
asks if you want to connect your frame to a wireless network. You can answer No and
perform the setup at a more convenient time.
1 Press
, then go to Settings
→ Manual → Enable/Disable connections.
2 Select Enable, then press the Back button.
3 Select Network again, then Scan for wireless networks.
4 Continue with step 4 of the setup directions on page 20.
Viewing pictures over your wireless network
Pictures are accessed from your computer via Windows Media Player 11. To make
sure you have version 11, install the software from the CD that was packaged with
your frame (see page 1).
1 Turn on your computer and your picture frame. Then press Home
2 Press to highlight your network computer, then press OK.
.
If you have multiple computers on your network, first select Network Computer
, then select the computer from the list.
NOTE: The first time you connect, a window may appear on your computer screen alerting you to a new
device. Follow the prompts to "allow" the frame on your computer.
3 Follow the prompts to choose the pictures, then press OK.
Pictures are displayed as thumbnails. Press
to play a slide show.
If your network computer is not listed on the Home screen, or for more
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Using Wi-Fi mode—EX models only
Setting up your Gallery account
You can display pictures directly from the Kodak EasyShare Gallery via the Internet.
Perform this one-time setup to connect your frame to your existing Gallery account.
1 Press Home
2 Select Kodak Gallery and press OK.
3 If you are outside the United States, select your location and press OK.
, then highlight Settings
and press OK.
4 Select Username. On the on-screen keyboard, press
to enter your existing
Gallery username (usually your email address). Press OK after each character.
When the entire username is entered, highlight Done, then press OK.
5 Select Password. On the on-screen keyboard, enter your existing Gallery password
(as described for Username), highlight Done, then press OK.
6 Press Home
.
Kodak Gallery
appears on the Home screen.
Viewing pictures from the Gallery
View pictures you have uploaded to Kodak EasyShare Gallery.
1 Turn on your computer and your picture frame, and make sure your Internet
connection is live.
2 Press Home
, then press
to highlight Kodak gallery
, then press OK.
3 Follow the prompts to choose the pictures, then press OK.
Pictures are displayed as thumbnails. Press
to play a slide show.
NOTE: Slide shows displayed from the Gallery may have a transition time between slides of 1 minute.
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Using Wi-Fi mode—EX models only
Creating My Slideshow
Designate any picture location on your home computer or from the Gallery as My
Slideshow. My Slideshow will run automatically each time you turn on your frame.
1 When viewing thumbnails, a slideshow, or a single view picture, press
.
2 Select Set as My Slideshow, then press OK.
The pictures/videos in your current viewing location will now be included in the
slideshow that plays each time the frame is turned on.
You can also play My Slideshow anytime. Press Home
Slideshow
, then select My
.
Copying pictures to your computer—wirelessly
Kodak picture transfer software (included on the software CD packaged with your
EX-model frame) lets you wirelessly copy pictures and videos from the frame to your
computer. Make sure you install the software before you proceed (see page 1).
1 Open Kodak picture transfer software on your
computer: right-click the icon
corner of the screen.
in the lower right
2 Follow the screen directions to allow your frame to
have access to your computer.
3 On the frame, display a picture in single view, then press
.
4 Press to highlight Copy, then press OK.
5 Press to highlight Network Computer
, then press OK.
To copy multiple pictures/videos, see page 12.
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Using Wi-Fi mode—EX models only
Glossary of common wireless network terms
Access point—(Also called AP.) A wireless network transceiver or “base station”
hub, often used to connect a local area network to one or more wireless devices. An
access point can also provide a communication link to a wired local area network.
Ad Hoc—A client setting for a wireless local area network that allows devices
connected to the network to communicate with one another directly, independent of
an access point or router.
Bridge—A product that connects a local area network to another local area network
that uses the same protocol (for example, wireless, Ethernet or token ring). Wireless
bridges are commonly used to link buildings in campuses.
Client—An application on a computer or device connected to a network that
requests services (files, print capability) from another connected computer or device
on the network.
Device-to-device—See Ad Hoc.
DHCP—Dynamic Host Configuration Protocol: a utility that enables a server to
dynamically assign IP addresses from a predefined list and limit their time of use so
they can be reassigned. Without DHCP, all of the IP addresses of all the clients on the
network would have to be manually entered. With DHCP, whenever a client connects
to the network, it automatically gets an IP address assigned to it.
DNS—Domain Name System (or Service, or Server): a program that translates
domain names to IP addresses by accessing a database maintained on a collection of
Internet servers. The program works behind the scenes to facilitate surfing the Web
with alpha versus numeric addresses. A DNS server converts a name like
mywebsite.com to a series of numbers like 107.22.55.26. Every Web site has its own
specific IP address on the Internet.
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Using Wi-Fi mode—EX models only
Domain name— The portion of a URL or Web address that identifies a specific Web
kodak.com.
All domain names have a suffix that indicates the top level domain (TLD) it belongs to.
Examples include:
com: US commercial business
gov: US government agency
edu: US educational institution
mil: US military organization
net: US network organization
org: US nonprofit organization
au: Australia
br: Brazil
ca: Canada
de: Germany
do: Dominican Republic
es: Spain
fr: France
it: Italy
nl: Netherlands
pr: Puerto Rico
pt: Portugal
ru: Russian Federation
uk: United Kingdom
DSL—Digital Subscriber Lines: various technology protocols for high-speed data,
voice and video transmission over ordinary twisted-pair copper POTS (Plain Old
Telephone Service) telephone wires.
Dynamic IP address—An IP address assigned to a client, each time the client
connects to the network. The dynamic IP address is configured by the DHCP server
and can be different each time the client connects to the network.
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Using Wi-Fi mode—EX models only
Encryption key—An alphanumeric (letters and/or numbers) series that enables
data to be encrypted then decrypted so it can be safely shared among members of a
network. WEP uses an encryption key that automatically encrypts outgoing wireless
data. On the receiving side, the same encryption key enables the computer to
automatically decrypt the information so it can be read.
Infrastructure—A client setting for a local area network that allows devices
connected to the network to communicate with one another through a central access
point or router. This configuration is commonly used in wireless home networks.
IP—Internet Protocol: technology that supports voice, data and video transmission
via IP-based local area networks, wide area networks, and the Internet. This includes
VoIP (Voice over IP).
IP address—A number that identifies each sender or receiver of information that is
sent across the Internet.
Network name—Identifies the wireless network for all the shared components.
During the installation process for most wireless networks, you must enter the
network name or SSID. Different network names are used when setting up your
individual computer, wired local area network, or workgroup.
Passphrase—A text string used for WPA security on a Wi-Fi wireless network. A
passphrase may contain up to 31 alphanumeric characters, including spaces and other
special characters.
NOTE: A passphrase used for WPA security is not the same as a WEP key, nor is it the same as a passphrase
commonly found in router software that is used to generate a WEP key.
Router—An access point (AP) or hub that sends data from one local area network
(LAN) or wide area network (WAN) to another. A router monitors and controls data
flow and sends information using the most efficient route based on traffic load, line
costs, speed, bad connections, etc.
SSID—Service Set Identifier: also referred to as a network name, since it is essentially
a name that identifies a wireless network. The identifier is attached to the wireless
local area network (WLAN) and acts as an identifier when a device tries to connect to
the system. A device will not be permitted to join the network unless it can provide
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Using Wi-Fi mode—EX models only
the unique SSID. An SSID can be broadcast by the network router, allowing devices to
detect it as an available network. An SSID does not supply security to the network.
SSL—Secure Sockets Layer: a commonly used encryption scheme used by many
online retail and banking sites to protect the financial integrity of transactions.
TCP/IP—Transmission Control Protocol/Internet Protocol: the underlying technology
behind the Internet and communications between computers in a network.
URL— Uniform Resource Locator: also referred to as a Web address, since it
identifies the location of a file or resource on the Web. For example, the URL for the
WEP—Wired Equivalent Privacy: basic wireless security provided by Wi-Fi. In some
instances, WEP may be all a home or small-business user needs to protect wireless
data. WEP is available in 40-bit (also called 64-bit), or in 108-bit (also called 128-bit)
encryption modes. As 108-bit encryption provides a longer algorithm that takes
longer to decode, it can provide better security than basic 40-bit (64-bit) encryption.
WEP key—A text string used for WEP security on a Wi-Fi wireless network. A WEP
key with 10 or 23 characters can include numbers and the letters A - F and are not
case-sensitive. 5 and 13 character WEP keys can include numbers and all letters (as
well as some special characters) and are case sensitive.
WPA—Wi-Fi Protected Access: a Wi-Fi security standard that provides a high level of
wireless network security. It uses data encryption through the Temporal Key Integrity
Protocol (TKIP). TKIP scrambles the keys and ensures that the keys haven’t been
tampered with. User authentication is performed through the Extensible
Authentication Protocol (EAP) to ensure that only authorized network users can
access the network.
Wi-Fi—Wireless Fidelity: a term developed by the Wi-Fi Alliance commonly used to
describe any type of 802.11 standard wireless network. Products tested and approved
as "Wi-Fi Certified" (a registered trademark) by the Wi-Fi Alliance are certified as
interoperable with each other, even if they are from different manufacturers.
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6 Troubleshooting and support
select Interactive Troubleshooting & Repairs.
Picture frame problems
If...
Try one or more of the following
Frame does not
turn on.
■ Make sure the power cable is securely connected (page 4).
■ Make sure you are using the power cable that was included with
your frame.
■ Make sure the power switch on the frame is On (page 6).
Remote control does ■ Check the battery in the remote.
not function.
■ Make sure the power switch on the frame is On (page 6).
Frame does not
recognize memory
card.
■ Purchase a certified SD/MMC card.
■ Insert a card into the slot, then push to seat (page 5).
Frame freezes up.
■ Use a pen or other slim object to press the recessed reset button
on the back of the frame (page ii).
Picture frame/computer communications
If...
Try one or more of the following
Cannot copy pictures to my ■ Make sure your computer is on.
computer.
■ Make sure the USB cable is securely connected (page 10).
Cannot see my frame as a
removable drive.
■ Make sure the power switch on the frame is On (page 6).
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Troubleshooting and support
If...
Try one or more of the following
Cannot copy pictures from ■ Make sure your frame and computer are on.
Kodak EasyShare software.
■ Make sure the USB cable is securely connected (page 10).
■ Make sure you have installed the latest version of EasyShare
software (page 1).
■ From My Collection in EasyShare software, make sure the
pictures are in the Picture Tray.
Wireless network connection (EX models)
Problem
Possible causes and/or solutions
Frame cannot connect to ■ Make sure you have a wireless router and that it is
broadcasting the SSID, or enter the SSID manually.
the wireless network —
■ Make sure your frame and computer are on.
"Wireless network not
found" appears.
■ Make sure you have installed Windows media player 11 (from
the EasyShare software CD) and you have allowed sharing in
media player (page 19).
■ Make sure the wireless router and network are running before
the frame begins scanning for a network.
■ Make sure you are within the operating range of the network.
Move the frame into the same room with the router.
■ Check for sources of interference in the wireless signal, such as
a microwave oven or a cordless telephone.
■ Check with your router manufacturer for a possible firmware
update.
■ Make sure your frame is using the latest firmware. Check
www.kodak.com/go/digitalframesupport for updates.
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Troubleshooting and support
Problem
Possible causes and/or solutions
(Continued from previous ■ Make sure the network profile settings on your frame match
those of the network. In an Infrastructure network, you can
usually view the network settings with the software program
included with the router or through the interface of a
connected device. See the router or device documentation for
details.
table)
Frame cannot connect to
the wireless network —
"Wireless network not
found" appears.
If possible, note the following settings for the network, then
change the profile settings on your frame to match them:
–
–
–
–
–
SSID
Wi-Fi mode (Infrastructure)
Security (none, WEP, or WPA-PSK)
Dynamic IP (yes or no)
Connect Mode (yes - ask before connecting, or no -
connect automatically)
NOTE: Many wireless network routers employ the use of a WEP passphrase
for generating a WEP security key code. If WEP security is enabled for
the network, make sure the key code, not the passphrase, is entered in
the security settings for the network profile on the camera.
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Troubleshooting and support
Problem
Possible causes and/or solutions
(Continued )
The wireless router did not assign a valid network IP address to the
frame. Check and change the router settings, as indicated below.
You can usually view the network settings with the software
program included with the router.
■ Enable DHCP on the router.
■ Change the setting on the router to allow both 802.11b and
802.11g Wi-Fi protocols.
■ Change router settings to allow enough IP addresses for the
number of wireless devices on the network.
■ Disable MAC filtering on the router or enable the MAC for the
frame.
■ Temporarily disable the QoS (Quality of Service) setting on the
router.
■ Check with the router manufacturer for a possible firmware
update.
See the router documentation for details.
Frame cannot connect to ■ The Gallery URL, account email address, or account password
on the frame are incorrect.
Kodak EasyShare Gallery.
■ Make sure the wireless router is connected to the Internet and
an Internet connection is available.
■ The Gallery or online picture service is temporarily unavailable.
Try again later.
■ There may not be an EasyShare Gallery service in the region you
are in.
See Frame cannot connect to the wireless network, above, for other
possible causes and/or solutions.
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Troubleshooting and support
Screen messages
Screen message
Try one or more of the following
Create file failed.
The device (memory card, USB drive, camera, etc.) you are
trying to copy to is protected.
■ See your device documentation to remove write
protection.
■ Insert or connect a different device.
Error attempting to open file or
directory.
■ Turn off the frame, then turn it back on. If the problem
persists, contact customer support help, at
Error duplicate file name.
Error occurred while closing a file.
Error invalid file name
Error reading from file.
Error writing from file.
Error writing a file.
Error writing to a file.
File Copy Failed!
Internal error.
Parameter is invalid.
Unknown error.
Please enter your SSID.
■ Enter the name of your network. If you do not know
it, contact your system administrator or the person
who set up your wireless network.
Printer unavailable.
Unable to connect to printer.
■ Make sure your printer is on and the USB cable is
securely connected (page 14).
■ Make sure you changed your USB connection mode
from computer to printer (page 14).
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Troubleshooting and support
Screen message
Try one or more of the following
Printing error.
■ Make sure your printer is on and the USB cable is
securely connected (page 14).
■ Check your printer for more info.
Time out occurred while printing. ■ Check cables and printer supplies. Print again.
Unable to create file. Device write The frame was unable to copy the picture.
protected or full.
■ Insert a different card or device (page 5), or change
the picture location setting (page 9).
■ Remove write protection, unlock card.
■ Delete pictures from card.
Verify network settings.
Verify security code.
■ Contact your system administrator or the person who
set up your wireless network.
You have network security turned on.
■ Enter the security code you created when you set up
your wireless network.
■ Contact your system administrator or the person who
set up your wireless network.
Write failed. Select another
location.
The frame was unable to copy the picture.
■ Insert a different card or device (page 5), or change
the picture location setting (page 9).
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7 Appendix
Digital frame specifications
Kodak EasyShare digital picture frame
Wi-Fi wireless network compatibility
SV-710, SV-811 No
EX-811, EX-1011 Yes. Wi-Fi 802.11b protocol—compatible with Wi-Fi wireless 802.11b and
802.11g networks.
Color display
SV-710
17.8 cm (7 in.) diag. analog LCD, 480 x 234 pixels, 16:9 aspect ratio,
154 x 87 mm (6.1 x 3.4 in.) viewable area
SV-811, EX-811 20.3 cm (8 in.) diag. digital LCD, 800 x 480 pixels, 4:3 or 16:9 aspect ratio,
17.6 x 10 cm (6.9 x 3.9 in.) viewable area
EX-1011
25.4 cm (10 in.) diag. digital LCD, 800 x 480 pixels, 16:9 aspect ratio,
23.5 x 14.6 cm (9.3 x 5.8 in.) viewable area
Battery, remote control
CR2025
3V lithium cell, included
Internal storage capacity
SV-710
No
SV-811, EX-811, 128 MB
EX-1011
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Appendix
Kodak EasyShare digital picture frame
Power
100-120V AC 60Hz (US), 100-240V 50-60Hz (WW), 12V DC adapter
Communication with computer
USB 2.0 (PIMA 15740 protocol), via USB cable model U-8
Other features
PictBridge
support
Yes
Picture formats JPEG, EXIF 2.2
Video formats
Music format
Memory cards
MOV, AVI, MPG, MPEG
MP3
CompactFlash, MicroDrive, Secure Digital, Memory Stick, xD, MultiMedia
Card
Tripod mount
Temperature
1/4 inch
Operating: -4 to 140°F (-20 to 60°C)
Storage: -22 to 185°F (-30 to 85°C)
Size
SV-710: 26.2 cm (10.3 in.) x 19.3 cm (7.6 in.) x 3.8 cm (1.5 in.)
SV-811, EX-811: 28.5 cm (11.2 in.) x 21 cm (8.3 in.) x 3.8 cm (1.5 in.)
EX-1011: 33 cm (13 in.) x 24 cm (9.5 in.) x 3.8 cm (1.5 in.)
35
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Appendix
Important safety instructions
CAUTION:
Do not disassemble this product; there are no user-serviceable
parts inside. Refer servicing to qualified service personnel. Do not
expose this product to liquid, moisture, or extreme temperatures.
The use of controls, adjustments, or procedures other than those
specified herein may result in exposure to shock and/or electrical
or mechanical hazards. If the LCD breaks, do not touch the glass
or liquid. Contact Kodak customer support.
■ The use of an accessory that is not recommended by Kodak may cause fire, electric
■ Use only a USB-certified computer equipped with a current-limiting motherboard.
Contact your computer manufacturer if you have questions.
■ When removing the battery from the remote, allow it to cool; it may be hot.
■ Follow all warnings and instructions supplied by the battery manufacturer.
■ Use only batteries approved for this product to avoid risk of explosion.
■ Keep batteries out of the reach of children.
■ Do not allow batteries to touch metal objects, including coins. Otherwise, a battery
may short circuit, discharge energy, become hot, or leak.
■ Do not disassemble, install backward, or expose batteries to liquid, moisture, fire,
or extreme temperature.
■ Remove the battery when the product is stored for an extended period of time. In
the unlikely event that battery fluid leaks inside the product, contact Kodak
customer support.
■ In the unlikely event that battery fluid leaks onto your skin, wash immediately with
water and contact your local health provider. For additional health-related
information, contact your local Kodak customer support.
■ Dispose of batteries according to local and national regulations. Visit
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Appendix
■ Do not charge non-rechargeable batteries.
■ Digital picture frame and remote control battery may include perchlorate material.
Special handling may apply in California.
manufacturer.
CAUTION:
EX models only: When using this product, it should be installed
and operated with a minimum distance of 7.9 in. (20 cm) for 2.4
GHz operations between the radiator and your body. This
transmitter must not be collocated or operate in conjunction with
any other antenna or transmitter.
Downloading your software and firmware
Download the latest versions of the software included on the Kodak EasyShare
software CD and the frame firmware—www.kodak.com/go/digitalframedownloads.
See page 18 for upgrading firmware.
Additional care and maintenance
■ Wipe the LCD gently with a soft, lint-free cloth or an untreated lens-cleaning
tissue. Do not use cleaning solutions unless designed specifically for LCD screens.
Do not allow chemicals, such as suntan lotion, to contact painted surfaces.
■ Service agreements are available in some countries. Contact a dealer of Kodak
products for more information.
■ For digital frame disposal or recycling information, contact your local authorities. In
37
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Appendix
Limited warranty
Kodak warrants Kodak consumer electronic products and accessories (“Products”),
excluding batteries, to be free from malfunctions and defects in both materials and
workmanship for one year from the date of purchase. Retain the original dated sales
receipt. Proof of the date of purchase will be required with any request for warranty
repair.
Limited warranty coverage
Warranty service is only available from within the country where the Products were
originally purchased. You may be required to ship Products, at your expense, to the
authorized service facility for the country where the Products were purchased. Kodak
will repair or replace Products if they fail to function properly during the warranty
period, subject to any conditions and/or limitations stated herein. Warranty service
will include all labor as well as any necessary adjustments and/or replacement parts. If
Kodak is unable to repair or replace a Product, Kodak will, at its option, refund the
purchase price paid for the Product provided the Product has been returned to Kodak
along with proof of the purchase price paid. Repair, replacement, or refund of the
purchase price are the sole remedies under the warranty. If replacement parts are
used in making repairs, those parts may be remanufactured, or may contain
remanufactured materials. If it is necessary to replace the entire Product, it may be
replaced with a remanufactured Product. Remanufactured Products, parts and
materials are warranted for the remaining warranty term of the original Product, or 90
days after the date of repair or replacement, whichever is longer.
Limitations
This warranty does not cover circumstances beyond Kodak's control. This warranty
does not apply when failure is due to shipping damage, accident, alteration,
modification, unauthorized service, misuse, abuse, use with incompatible accessories
or attachments (such as third party ink or ink tanks), failure to follow Kodak 's
operation, maintenance or repacking instructions, failure to use items supplied by
Kodak (such as adapters and cables), or claims made after the duration of this
warranty. Kodak makes no other express or implied warranty for this product, and
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Appendix
disclaims the implied warranties of merchantability and fitness for a particular
purpose. In the event that the exclusion of any implied warranty is ineffective under
the law, the duration of the implied warranty will be one year from the purchase date
or such longer period as required by law. The option of repair, replacement, or refund
is Kodak's only obligation. Kodak will not be responsible for any special,
consequential or incidental damages resulting from the sale, purchase, or use of this
product regardless of the cause. Liability for any special, consequential or incidental
damages (including but not limited to loss of revenue or profit, downtime costs, loss
of the use of the equipment, cost of substitute equipment, facilities or services, or
claims of your customers for such damages resulting from the purchase use or failure
of the Product), regardless of cause or for breach of any written or implied warranty is
expressly disclaimed.
Your rights
Some states or jurisdictions do not allow exclusion or limitation of incidental or
consequential damages, so the above limitation or exclusion may not apply to you.
Some states or jurisdictions do not allow limitations on how long an implied warranty
lasts, so the above limitation may not apply to you. This warranty gives you specific
rights, and you may have other rights which vary from state to state or by jurisdiction.
Outside the United States and Canada
In countries other than the United States and Canada, the terms and conditions of
this warranty may be different. Unless a specific Kodak warranty is communicated to
the purchaser in writing by a Kodak company, no warranty or liability exists beyond
any minimum requirements imposed by law, even though defect, damage, or loss may
be by negligence or other act.
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Appendix
FCC compliance and advisory
Kodak EasyShare digital picture frame
This equipment has been tested and found to comply with the limits for a Class B
digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference in a residential
installation.
This equipment generates, uses, and can radiate radio frequency energy and, if not
installed or used in accordance with the instructions, may cause harmful interference
to radio communications. However, there is no guarantee that interference will not
occur in a particular installation.
If this equipment does cause harmful interference to radio or television reception,
which can be determined by turning the equipment off and on, the user is encouraged
to try to correct the interference by one or more of the following measures: 1) reorient
or relocate the receiving antenna; 2) increase the separation between the equipment
and the receiver; 3) connect the equipment to an outlet on a circuit different from that
to which the receiver is connected; 4) consult the dealer or an experienced radio/TV
technician for additional suggestions.
Any changes or modifications not expressly approved by the party responsible for
compliance could void the user’s authority to operate the equipment. Where shielded
interface cables have been provided with the product or specified additional
components or accessories elsewhere defined to be used with the installation of the
product, they must be used in order to ensure compliance with FCC regulation.
FCC and Industry Canada
This device complies with Industry Canada RSS-210 and FCC Rules. Operation is
subject to the following two conditions: (1) this device may not cause harmful
interference, and (2) this device must accept any interference received, including
interference that may cause undesired operation.
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Appendix
CE
Hereby, Eastman Kodak Company declares that this Kodak product is in compliance
with the essential requirements and other relevant provisions of Directive 1999/5/EC.
This digital picture frame EX-811 and EX-1011 transmits in 12dBm. In France, the
power level is limited to 10dBm in outdoor environments, per regulations. When in
France, use the wireless functions of this device indoors only.
Canadian DOC statement
DOC Class B Compliance—This Class B digital apparatus complies with Canadian
ICES-003.
Observation des normes-Classe B—Cet appareil numérique de la classe B est
conforme à la norme NMB-003 du Canada.
Waste Electrical and Electronic Equipment labeling
In the European Union, do not discard this product as unsorted municipal
waste. Contact your local authorities or go to
www.kodak.com/go/recycle for recycling program information.
The lamps inside the EX-1011 model contain mercury and must be recycled or
disposed of in accordance with local, state, or federal laws. For more information on
www.kodak.com/go/hse or 1-800-242-2424.
Australian C-Tick
N137
MPEG-4
Use of this product in any manner that complies with the MPEG-4 visual standard is
prohibited, except for use by a consumer engaging in personal and non-commercial
activities.
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Appendix
Licensing
Supply of this product does not convey a license nor imply any right to distribute
content created with this product in revenue-generating broadcast systems
(terrestrial, satellite, cable and/or other distribution channels), streaming applications
(pay-audio or audio-on-demand applications and the like) or on physical media
(compact discs, digital versatile discs, semiconductor chips, hard drives, memory cards
and the like). An independent license for such use is required. For details, please visit
42
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1 Index
A
copying
about, frame, 18
appendix, 34
arrow buttons on remote, 3
automatic on/off, 17
from EasyShare software, 11
on frame, 10
to/from computer, USB, 10, 11
B
back button on remote, 3
battery
remote control, 34
safety, 36
brightness, screen, 17
buttons
displaying slide show, 7
on back of frame, ii
on remote control, 3
C
problem connecting, 31
set up account, 17, 22
viewing your albums, 22
EasyShare software
copying pictures from, 11
installing, 1
cables
power, connecting, 4
USB, connecting, 5
camera, connecting, 5
card. see memory card
changing picture locations, 9
check mark, select button, 3
clock and timer, setting, 17
computer
connecting to frame, 10
copying to/from, 10
help with communicating, 28
computer connection mode, 18
connection mode, 14, 18
error messages, 32
F
faceplate, i
fast forward video, 3, 8
firmware
checking version, 18
upgrading, 16, 18, 37
43
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flash drive, connecting, 5
frame, picture
language
setting first time, 6
assign a name, 18
checking model, firmware, 18
product views, i
setup, 4
setup wireless network, 17
specifications, 34
memory card
troubleshooting, 28
turning on/off, 6
menu button on remote, 3
multi-up view, 7
G
glossary, wireless terms, 24
H
headphone jack, ii
help
mute, 3
communicating with computer, 28
connecting to Gallery, 31
frame, 28
playing, 15
troubleshooting problems, 28
holder, remote control, i
home
N
name, frame, 18
network, wireless setup, 17
button on remote, 3
changing picture locations, 9
screen, 9
O
OK button on remote, 3
on/off switch, i
I
on/off, setting auto, 17
orientation setting, 17
installing software, 1
internal memory capacity, 34
internet requirements for wireless, 19
P
PictBridge enabled printer, 13
pictures
L
landscape, set orientation, 17
copying connected, 10, 11
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Index
copying from EasyShare software, 11
reset button, recessed, ii
copying on frame, 10
copying wireless, 23
deleting, 12
location, changing, 9
printing, 13
selecting more than one, 12
viewing, 7
play/pause, video, 8
button on remote, 3
playing
music, 15
video, 8
portrait, set orientation, 17
power
cleaning, 37
select button on remote, 3
button on remote, 3
connecting, 4
connector, ii
specifications, 35
turning on, 6
screen brightness, 17
time, 17
printer connection mode, 14, 18
printing, PictBridge printer, 13
viewing options, 17
wireless operation, 19
settings, changing, 16
setup
EasyShare gallery account, 22
picture frame, 4
wireless network, 17, 19
slide duration, setting, 17
slide show
R
recycling, disposal, 37
regulatory compliance, 40
remote control
activating, 2
battery type, 34
holder, i
sensor on frame, i
storing, 2
using, 3
button on remote, 3
running, 7
viewing first, 6
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Index
slide transitions, setting, 17
software
V
installing, 1
upgrading, 37
source, picture location, 9
speakers, i
specifications, frame, 34
stand, frame, i
stop
button on remote, 3
video, 8
storage capacity, internal memory, 34
switch, on/off, i
from EasyShare gallery, 22
volume, adjust, ii, 3, 8
W
T
thumbnails, 7
time, setting, 17
transitions, slides, setting, 17
troubleshooting
error messages, 32
frame, 28
wireless network connection, 29
turning on/off frame, 6
glossary of terms, 24
internet requirements, 19
network, troubleshooting, 29
setup, 17, 19
viewing pictures, 21
Z
U
zoom picture, 3
upgrading
firmware, 16, 18
software and firmware, 37
USB connection mode, 14, 18
USB connector, ii
USB device, connecting, 5
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