KODAK EASYSHARE Digital Frame
Extended user guide
D830/D1030
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Product features
Front/Side Views
1
2
4
5
6
7
8
3
1 LCD screen
4 Mode button
5 Power button
6 USB connector
Quick Touch Borders:
2 Side touch lights—tap only
3 Bottom touch lights—slide between or
tap arrows
7 Memory card slot - SD/SDHC/MMC/MS/XD
8 Memory card slot - MS Duo/Pro Duo
NOTE: When your hand is within 1 - 3 inches (2.5 - 7.6 cm) of the borders, the lights turn on and
indicate where to touch. Tap the lights to turn on the screen icons.
To use the Quick Touch Borders, see page 4.
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1 Getting started ......................................................................................1
Setting up your frame....................................................................................1
Setting your language ...................................................................................6
Setting the clock, date, and timer ..................................................................6
Inserting a memory card................................................................................8
Connecting a USB device...............................................................................8
Attaching the included faceplate ...................................................................9
2 Viewing pictures ..................................................................................10
Viewing your pictures..................................................................................11
Changing viewing modes ............................................................................12
Viewing thumbnails ....................................................................................14
Viewing a single picture ..............................................................................15
Saving a default play location......................................................................15
3 Doing more with your frame ...............................................................16
Accessing menu options..............................................................................16
Selecting multiple pictures...........................................................................18
Copying on your frame................................................................................19
Rotating pictures.........................................................................................20
Deleting pictures.........................................................................................20
Creating and playing a multimedia slide show .............................................21
Changing your frame orientation.................................................................23
Adding a new standard picture frame..........................................................24
Hanging your frame on the wall ..................................................................28
4 Changing settings and more ...............................................................29
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Table of contents
Changing frame settings .............................................................................29
Settings menus ...........................................................................................29
Maintaining your frame...............................................................................33
Learning more about your frame..................................................................33
5 Troubleshooting and support ..............................................................34
Picture frame problems ...............................................................................34
Screen messages.........................................................................................37
6 Appendix .............................................................................................39
Digital frame specifications..........................................................................39
Important safety instructions .......................................................................40
Upgrading your software and firmware........................................................40
Additional care and maintenance ................................................................41
Limited warranty.........................................................................................41
Regulatory compliance and advisory............................................................43
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1 Getting started
Welcome to your KODAK EASYSHARE Digital Frame. Viewing and sharing your
pictures couldn’t be simpler!
Setting up your frame
Attaching the stand
Snap the stand into a slot in the
back of the frame.
To adjust the display angle, move
the stand to a different slot.
When displayed with the stand extended, the
frame rests at a 68 - 90 degree angle.
Your frame displays pictures in landscape orientation
orientation , see page 23.
. To change to portrait
1
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Getting started
Attaching the power cable
CAUTION:
Do not use this power cable with other devices, including digital
cameras.
Your power cable may look different from
the one pictured. Use the plug that
accommodates your type of power outlet.
2
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Getting started
Navigating using the Quick Touch Borders
IMPORTANT: The display screen is not touch-sensitive. Do not touch it. Instead, tap the
lights in the right and bottom borders.
Right border
tap
lights
Right border icons
Menu
Play
Move thru the
Up
Down
menus and
thumbnail rows
OK
Bottom border
tap arrow lights or
slide to move thru
items on screen
Hover within 1 - 3 inches (2.5 - 7.6 cm)
of any border to turn on the lights.
Tap the right or bottom border to turn on
the icons.
CAUTION:
Only use your finger on the borders. Borders do not react to sharp
or metal objects—and they may damage the border or screen.
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Getting started
Tapping on the right border
■ Tap the light next to an icon to select it. Icons
change color when they’re selected.
■ Tap the light next to the up/down arrows
to
move up or down through menus or rows of
thumbnails.
■ Tap the light next to OK or
to select the
highlighted item.
Tapping and sliding on the bottom border
■ Tap the arrow lights to move the highlight one
picture, menu, or item at a time.
■ Slide between the arrow lights to scroll through
pictures: like turning the pages of a book, slide left
←to go forward, slide right →to go back.
■ For faster scrolling through large numbers of
thumbnail pictures, touch and hold an arrow light
(3 seconds).
What ’tap’ and ’slide’ mean in this guide
Only the lights on the right and bottom Quick Touch Borders are touch-sensitive. The
screen and other borders are not.
In this guide, ’tap or slide’ means ’tap or slide on the light next to or under an icon or
button’. It does not mean ’tap the icon on the screen.’
For example: ’Tap
(Menu)’ means ’Tap the light on the Quick Touch Border next
to the (Menu) icon.’
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Getting started
Setting your language
The language screen appears the first time you turn on your frame.
Tap arrows
to
highlight your language, then tap OK.
To change the language at a later time:
■ Tap
(Menu). Tap the down arrow to highlight
(Settings); tap the down arrow to highlight
Language.
OK
The language screen appears.
■ Tap an up/down arrow to highlight your language,
then tap OK.
To use the Quick Touch Borders, see page 4.
Setting the clock, date, and timer
If this is the first time you turned on your frame, the Clock and Date screen appears
automatically after you select your language. Follow steps 3, 4, and 6 below.
To change or set the clock, date, and automatic timer later, follow all the steps below.
1 Tap
(Menu), then tap the down arrow
to highlight
(Settings). Tap
OK.
2 Tap the down arrow to highlight Clock and Date, then tap OK.
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Getting started
3 Set the clock.
Tap the down arrow
to highlight Clock, then
slide or tap between the left/right arrow lights to
select the current time (based on a 24-hour clock).
4 Set the date.
Tap the down arrow to highlight Year/Month/Day,
then slide or tap between the left/right arrow lights
to select the current date (three separate settings).
Slide between the arrow lights.
Press and hold to move quickly
through the time and date
settings.
5 Set automatic on and off times.
Specify the times you want your frame to automatically turn on and off.
a Tap the down arrow
to highlight Auto Off Auto On, then tap OK to change
the option to Enabled.
b Tap the down arrow to highlight Turn Frame On At, then slide or tap between
the left/right arrow lights to select the On time (based on a 24-hour clock).
c Tap the down arrow to highlight Turn Frame Off At, then slide or tap between
the left/right arrow lights to select the Off time (based on a 24-hour clock).
6 Tap OK to save your settings and close the menu screen.
To close the screen without saving, tap Exit.
If your frame loses power, the clock time returns to the factory setting, and the
automatic on/off times, if set, are disabled. To reset the clock and re-enable your
on/off times, see Resetting the clock and calendar after losing power, page 36.
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Getting started
Inserting a memory card
To insert a card, push it firmly into the slot until it
clicks and stops.
To remove a card, push it in to release it, then pull it
out of the slot.
Top slot*:
MS (MEMORY STICK)
XD
MMC (MULTIMEDIA Card)
SECURE DIGITAL/SECURE DIGITAL High Capacity
(SD/SDHC)
Bottom slot:
MS/MS Pro Duo (MEMORY STICK)
*IMPORTANT: Do not insert an MS Pro or MS Pro Duo card in the top
slot. It may be difficult to remove.
Connecting a USB device
Supported USB devices include a flash drive,
card reader, hard drive*, etc.
USB devices and cables are sold separately.
* External hard drives must be self-powered.
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Getting started
Attaching the included faceplate
To attach
To remove
You can also personalize your KODAK EASYSHARE Digital Frame by putting a standard
picture frame over the digital frame’s panel. See Adding a new standard picture
frame, page 24.
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2 Viewing pictures
View pictures from your frame’s internal memory or any connected picture source
(memory card, USB device).
Enjoying your pictures immediately!
To view your pictures or play a slide show, insert a memory card or other USB
device (see page 8). Your pictures play automatically.
NOTE: Your frame may have pre-loaded pictures, which start playing if you do not insert a memory card or
USB device with your own pictures.
You cannot delete the pre-loaded pictures.
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Viewing pictures
Viewing your pictures
View your pictures from the frame’s internal memory or any connected picture source.
1 Tap (Menu), then tap (Pictures).
2 Tap an up/down arrow
to highlight a picture
source, then:
■ Tap
(Play) to start a slide show of the
pictures in the highlighted source.
■ Or, tap OK to view thumbnails of the pictures in
Up/down arrows
the highlighted source.
Picture sources:
Default play location—appears when you save a picture source as your automatic
go-to location (see page 15).
Internal memory—the frame’s 512 MB internal memory. Copy your pictures into
internal memory from a memory card or other device (see page 19).
Memory card—appears when you insert a card (see page 8). The label and icon
indicate the type of card.
USB drive—appears when you insert a USB flash or other type drive (see page 8).
Playback information
■ Picture display order:
– When Shuffle is on (the default setting, see page 30), pictures play in random
order.
– When Shuffle is off, pictures play according to your Display Picture Order By
setting, see page 31. The default is Old to new.
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Viewing pictures
■ You can change the duration (how long each picture stays on the screen) and
transition style between pictures. See Changing frame settings, page 29.
■ Pictures play continuously until you turn off the frame or change modes.
Changing viewing modes
Press the Mode button for quick access to the four viewing modes on your frame:
Pictures & Videos, Collage, Clock, and Calendar.
Each time you press the Mode button, the frame advances to the next mode.
Mode button
Single picture (default)
Collage (6 pictures)
Calendar/picture
Clock/picture
Viewing Modes
Pictures (default)—the pictures in your current picture source play one at a time (see
page 11).
Collage—multiple pictures in your current picture source play on the screen (see
page 13).
Clock—a clock with the current time is displayed on one side of the screen, while the
pictures in your current picture source play on the other.
Calendar—a calendar with today’s date highlighted is displayed on one side of the
screen, while the pictures in your current picture source play on the other.
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Viewing pictures
Viewing pictures in collage mode
View a revolving six-picture slide show. Press the Mode button to play your pictures in
collage mode
.
Mode button
■ Tap a right/left arrow
to highlight a different picture in the collage.
■ Tap the right or bottom border to pause play and highlight the current picture.
■ While play is paused, tap OK to display the highlighted picture in full screen, single
view.
■ While play is paused, tap
(Menu) to access the main menu options (see
page 16).
■ Tap
(Play) to resume collage play.
NOTE: Multimedia slide shows do not play in collage mode.
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Viewing pictures
Viewing thumbnails
There are two ways to view your pictures as thumbnails:
Thumbnails
screen
First, from the picture source list:
1 Tap a touch border to display the icons, then tap
(Menu).
2 Tap
(Pictures).
3 Tap an up/down arrow
to select a picture source, then tap OK (see page 11).
Pictures are displayed as thumbnails.
Second, while pictures are playing or from a single view:
1 Tap a touch border to display the icons, then tap
(Menu).
2 Tap
(Thumbnails).
Pictures are displayed as thumbnails.
Tips when viewing thumbnails:
■ To move to the next or previous row, tap the up/down arrows on the side Quick
Touch Border.
■ To move through the thumbnails, tap the arrows or slide your finger left/right
along the bottom slider. To move even faster through the thumbnails, press and
hold until the speed changes (about 3 seconds).
■ To play a folder of images, highlight the folder then tap
(Play).
(Play).
■ To play a slide show, highlight the thumbnail and tap
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Viewing pictures
Viewing a single picture
■ To view a single, full-screen picture, highlight it in
thumbnails view, then tap OK.
■ Or, when a slide show is playing, tap a Quick Touch
Border (right or bottom). The slide show is paused
and the picture in view is displayed. Tap OK to hide
the icons and lights.
Saving a default play location
Save the picture source where you usually store your favorite pictures (internal
memory, memory card, USB drive, etc.) as your default go-to location.
1 While viewing pictures, tap a Quick Touch Border.
Play is paused and the lights and screen icons appear.
2 Tap
(Menu), then
(Settings).
3 Tap an up/down arrow
to highlight Save as Default Play Location.
4 Tap the up/down arrows to highlight an option:
■ Yes—to confirm.
■ No—to exit the menu.
■ Clear my Default Play Location—to delete reference to the currently
designated picture source.
The next time you turn on your frame, it will automatically start playing from the same
source you were in when you entered the Settings Menu.
The Default Play Location icon
source (see page 11).
appears in the Pictures & Videos list as a picture
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3 Doing more with your frame
Accessing menu options
Use the Menu button to view and work with your pictures, and to change your frame
settings (see page 29).
NOTE: As your hand approaches the frame, lights turn on indicating where to touch on the Quick Touch
Borders. Tap the right border to see the screen icons.
1 Tap
(Menu).
to highlight a menu
option, then tap OK.
IMPORTANT: You may need to keep tapping the
up/down arrows to see a complete list of
NOTE: Menu options are displayed for one minute after selecting
them.
Tap OK after
highlighting an
option
Description
Pictures
View all available picture sources. Start here to play your pictures
(see page 11).
Slide Shows
Thumbnails
View and play all available multimedia slide shows (see page 22).
View all pictures in your current picture source as thumbnails (see
page 14).
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Doing more with your frame
Tap OK after
highlighting an
option
Description
Multi-select
Available from the
Select multiple pictures and videos for copy, rotate, delete, or play
(see page 18).
Thumbnails menu only
Select/Deselect All Select or deselect everything in your current picture source (see
page 18).
Copy
See Copying on your frame, page 19.
See Rotating pictures, page 20.
See Deleting pictures, page 20.
Rotate
Delete
Settings
Customize how you use your frame and how you view your pictures
and videos. See Chapter 4, Changing settings and more.
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Doing more with your frame
Selecting multiple pictures
Use the multi-select feature to copy, delete, or rotate multiple pictures at once. Or
select just the pictures you want to play in a slide show.
1 Tap
(Menu), then tap the down arrow
to
highlight Thumbnails. Tap OK.
2 Tap the down arrow
to highlight Multi-Select,
then tap OK.
Up/down
arrows
3 To find and highlight a picture, tap the arrow lights
or slide between them, then tap (Select).
Arrow lights
A check mark appears on the selected picture.
4 Continue selecting pictures.
■ Tap the up/down arrows
to move to the
next or previous row.
■ To remove a check mark, tap
(Deselect)
while the picture is highlighted.
■ To select all pictures at once, tap
(Menu),
then tap Select All.
■ To deselect all pictures at once, tap
(Menu), then tap Deselect All.
■ To quickly deselect many pictures, tap
(Menu), then tap Select All, then tap Deselect
All.
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Doing more with your frame
Copying on your frame
Copy pictures or slide shows from your current viewing location to other connected
devices (see page 8). For example, copy pictures from a memory card* into your
frame’s internal memory.
* HINT: Share the digital pictures from your camera or computer—take the card out of your
camera or copy pictures from your computer to a memory card. Then copy them into your frame’s
internal memory and share with friends and family, anywhere!
CAUTION:
Removing a card or disconnecting a device while copying may
damage your card, pictures, or device.
1 Highlight a picture in thumbnails view (see page 14) or display it in single view
(see page 15).
To select multiple pictures, see page 18.
2 Tap
(Menu), then tap
3 Tap an up/down arrow
to highlight the copy-to destination, then tap OK.
The picture is copied.
4 Tap OK to dismiss the screen.
Notes on copying to internal memory
When you copy pictures into the frame’s internal memory, the copies are
automatically resized to a lower resolution (smaller size). Full resolution is
unnecessary for viewing and quickly fills up the frame’s memory.
To turn off the automatic resizing feature, tap Menu →Settings →Automatic resizing
(see Settings menus, page 29).
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Doing more with your frame
Rotating pictures
1 Highlight a picture in thumbnails view (see page 14) or display it in single view
(see page 15).
To select multiple pictures, see page 18.
2 Tap
(Menu), then tap
3 Tap an up/down arrow
to highlight the direction and degree of rotation, then
tap OK.
Highlight Exit and tap OK to return to the picture without rotating it.
Deleting pictures
CAUTION:
Removing a card or disconnecting a device while deleting may
damage your card, pictures, or device.
1 Highlight a picture in thumbnails view (see page 14) or display it in single view
(see page 15).
To select multiple pictures, see page 18.
2 Tap
(Menu), then tap
(Delete).
3 HIghlight Yes to confirm.
4 Tap OK to delete the picture and return to the menu.
To change your mind, highlight No, then tap OK to return to the menu.
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Doing more with your frame
Creating and playing a multimedia slide show
Use KODAK EASYSHARE Digital Display Software on your computer to create a
multimedia slide show (WINDOWS OS only). Then copy the slide show to your frame.
NOTE: D830/D1030 Digital Frames do not support audio or video playback. Therefore, audio and video
portions of a multimedia slide show (if included) do not play on your frame.
Before you proceed, make sure you download and install the software.
Download EASYSHARE Digital Display Software
Download and install the latest version of KODAK EASYSHARE Digital Display
1 Select Software in the product type drop-down menu.
2 Select Digital Display Software in the software package drop-down menu, then
click Go.
3 Select your operating system, then follow the screen directions to download and
install KODAK EASYSHARE Digital Display Software.
The software icon
appears on your desktop when the installation is complete.
4 Double-click
to open EASYSHARE Digital Display Software (if it doesn’t open
automatically).
When prompted, take a few minutes to electronically register your frame and software
Creating a multimedia slide show
1 Double-click the KODAK EASYSHARE Digital Display Software icon on your
desktop to open the software
.
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Doing more with your frame
2 Click the Slide Show Editor tab.
6
2
3 In Picture & Videos, click the folder or location that
contains the files you want to add to the slide show.
4
3
4 In the Viewer pane, select the pictures, then drag
and drop them to the Slide Show Editor.
Drag pictures in the Editor to change the play order.
5
5 Click Save.
shows, click Help.
Copying a multimedia slide show to your frame
On your computer, use Digital Display Software to copy your multimedia slide shows
to a memory card or USB flash drive. Here’s how:
1 In the navigation pane under Slide Shows, click a multimedia slide show.
2 Drag the slide show to a connected card or USB drive in the Drag & Drop Zone.
For more details on copying from Digital Display Software to a connected device,
click the Help button in the software.
3 Insert the card or USB drive into your frame. Follow the directions for copying on
page 19.
Playing a multimedia slide show on your frame
1 Tap
(Menu), then tap Slide Shows.
2 Highlight a slide show icon, then tap
(Play).
The slide show begins playing.
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Doing more with your frame
Changing your frame orientation
Your frame is set up to display pictures and videos in landscape orientation. You can
turn the frame on its side to change the orientation to portrait. But, you must also
change the orientation setting to portrait.
Landscape
Portrait
Change the stand position
Rotate the stand 90 º.
To adjust the display angle, move
the stand to a different slot.
Change the frame orientation setting
1 Tap
(Menu), then tap
(Settings).
2 Tap the down arrow
to highlight Frame Orientation, then tap OK.
3 Tap the down arrow to highlight Portrait, then tap OK.
4 Tap to exit.
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Doing more with your frame
Adding a new standard picture frame
You can personalize your KODAK EASYSHARE Digital Frame by putting a standard
picture frame over the digital frame’s panel. Match your home décor and style by
choosing from the thousands of standard picture frames on the market, even a
favorite you might already have.
Choosing a standard picture frame size
KODAK EASYSHARE
Digital Frame model
Use a standard picture frame that accommodates
this photo size (without a matte)
D830
8" x 10" (20.3 x 25.4 cm)
10" x 13" (25.4 x 33 cm)
D1030
Standard picture frames have different attachment styles. Your digital frame fits these
most commonly available styles of standard frames:
■ Slot—frames with a slot around the inside perimeter (see page 26)
■ Clip—frames with a rotating clip around the perimeter of the frame (see page 27)
■ Tab—frames with bendable metal tabs (see page 28)
Picture frame styles that don’t fit
Several standard picture frame styles are not compatible with your KODAK EASYHARE
Digital Frame. A compatible standard picture frame must accept the dimensions of the
digital frame’s attachment area. The general dimensions of the attachment areas are:
KODAK EASYSHARE
Digital Frame model
Digital frame’s attachment area dimensions
D830
8" x 10" x 0.165" deep (20.3 x 25.4 x .4 cm)
10" x 13" x 0.165" deep (25.4 x 33 x .4 cm)
D1030
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Doing more with your frame
The following types of standard picture frames will not fit on your EASYSHARE Digital
Frame.
■ Frames that secure a photo by pressing it between two pieces of glass.
■ A deep frame that’s designed to hold 3-dimensional objects instead of photos.
■ Frames with inserts in which the insert holds the standard picture size.
■ Frames with a hinged or otherwise non-removable back.
■ Frames with a curved or uneven mounting surface.
■ Frames with a round, oval, or other non-rectangular mounting area.
■ Frames in which you slide the picture into one end.*
■ Handcrafted frames.*
* You may be able to use these frame types. Check for individual frame compatibility.
General attachment details
1 If the faceplate that was packaged with your frame is attached, remove it (see
page 9).
2 Remove the back, backing material, and the glass from the standard picture frame.
Use CAUTION when handling the glass, the edges are sharp.
Store the original faceplate and contents of the standard picture frame in the box
that came with your digital frame. Keep for later use.
NOTE: You must remove the glass. The digital frame’s Quick Touch Border will not work with the glass
in place.
3 Place the standard picture frame face down on a protected flat surface, and place
the digital frame into the picture frame.
4 Attach the frames together according to the following directions. Keep any leftover
foam spacers for later use.
5 When attached, make sure the digital frame is secure within the picture frame and
can’t shift or move around.
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Doing more with your frame
Attach a slot-style standard picture frame
SLOT-style
Glass removed
■ Use the clips that are attached to the digital frame’s back panel.
■ Rotate and depress the clips as needed to engage the slot in the standard frame.
If necessary:
■ If a deep picture frame places the slot above the clips, carefully bend the clips
up—slightly above the slot. Then, rotate and depress the clips to slide them into
the slot.
■ Tighten the screws to secure the clips. Be careful not to over-tighten.
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Doing more with your frame
Attach a clip-style standard picture frame
CLIP-style
Foam spacers
Glass removed
■ Use the clips that are attached to the standard picture frame.
■ Use the included self-stick foam spacers to fill any gap between the digital frame’s
back panel and the clips on the standard frame. Stack the spacers if necessary.
Avoid adding more spacers than necessary to prevent excessive force against the
clips.
If necessary:
■ Tighten the screws to secure the clips. Be careful not to over-tighten.
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Doing more with your frame
Attach a bendable metal tab-style standard picture frame
TAB-style
Foam spacers
Glass removed
■ Bend the metal tabs down to secure the digital frame to the standard frame.
■ If necessary, use the included self-stick foam spacers to fill any gap between the
digital frame’s back panel and the metal tabs.
Hanging your frame on the wall
To hang your frame on the wall, remove the stand, then use wall anchoring hardware
(not included) to securely mount the frame to the wall.
See Back View, page ii for the location of the mounting holes.
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4 Changing settings and more
Changing frame settings
The options in the Settings menu let you customize and configure your frame.
IMPORTANT: You may need to keep tapping the up/down arrows to see the complete list
of available options.
1 Tap
(Menu), then tap
(Settings).
2 Tap the up/down arrows
to highlight a setting, then tap OK.
3 Follow the on-screen instructions. Tap OK to accept your selections.
4 Tap (Play) to return to playback from the current image. Tap
return to the top level menu.
(Menu) to
Settings menus
Setting
Options
Upgrade Firmware
Install now—load the latest version of firmware on your
frame (page 32).
Exit—return to the main menu.
This setting is only available if
the upgrade file (.img) is
present on the frame (on an
inserted memory card or flash
drive, or copied into internal
memory).
Duration
Specify how long each picture is displayed, from 3 seconds to
1 hour. The default is 5 seconds.
Transition
Specify the transition style between pictures during playback.
See screen for options. The default is Random.
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Changing settings and more
Setting
Options
Default Play Location
Save the current picture source
location.
as your default go-to location. No—exit the menu.
Clear My Default Play Location—delete reference to the
currently designated picture source.
See Saving a default play location, page 15.
Shuffle
On (default)—play pictures in random order.
Off—play pictures by the current Display Picture Order By
setting (see page 31).
Slide Show Starting Point Most recent week (default)—start playback with the last
week of pictures.
Specify where playback starts
when Display Picture Order By Oldest picture—start playback with the oldest picture
setting is Oldest to newest (see available.
page 31).
This setting only applies when Display Picture Order By setting
is Old to new (see page 31).
Brightness
1 (darkest) to 10 (lightest).
Drag the slider to adjust the
screen brightness.
Frame Orientation
Landscape (default)
Change this setting if you turn Portrait
your frame to display it in a
different orientation.
See Change the frame orientation setting, page 23.
Automatic Resizing
This setting applies when you
On (default)—copy pictures to internal memory at a lower
resolution (smaller size).
copy pictures into the frame’s Off—copy pictures to internal memory at full resolution.
internal memory. Copies are
automatically resized to a
lower resolution (smaller size).
See page 19. Full resolution is unnecessary for viewing and
quickly fills up the frame’s memory.
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Changing settings and more
Setting
Options
Fit or Fill
Specify how to scale the
pictures on the screen.
Fit—show the whole picture. Black borders may appear
around the image.
Fill (default)—the picture fills the entire screen; some of the
picture may be cut off (cropped).
KODAK PERFECT TOUCH On—automatically enhance your pictures.
Technology
Automatically enhance your
pictures to look their best on
your frame.
Specify the order in which to New to old—start play with the most recent file date.
play your pictures—by date or
file name.
A - Z—start play alphabetically from A to Z.
Z - A—start play alphabetically from Z to A.
NOTE: If Shuffle is On, pictures
play in random order,
regardless of this setting.
Clock & Date
Clock—set the current time.
See Setting the clock, date,
and timer, page 6.
Year—set the current year.
Month—set the current month.
Day—set the current day of the month.
Auto Off Auto On—set automatic on and off times.
Language
About this frame
Exit
Choose your language (page 6).
Check your frame model, serial number, and firmware version.
Return to the top menu with no actions performed or saved.
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Changing settings and more
Upgrading your firmware (recommended)
Firmware is the software that runs on your frame. To check for the latest version, visit
Download the firmware to your computer, then upgrade your frame:
2 Follow the screen directions to download the frame firmware to your computer.
3 Copy the IMG file to the root directory (not in a folder or subfolder) of a memory
card or USB flash drive, then insert into the frame.
4 Tap
(Menu), then tap
(Settings).
5 Highlight Firmware Upgrade, then tap OK to begin the upgrade.
IMPORTANT: Do not turn off the frame or remove the memory card or USB flash drive
during the upgrade!
When the upgrade is complete, your frame automatically restarts. If it doesn’t, press the
power button on the frame to Off, then back to On.
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Changing settings and more
Maintaining your frame
IMPORTANT: Always disconnect the power before cleaning. Do not use water, cleaning
solutions, or other adhesives on the frame or any of its parts.
Gently wipe the frame and screen with a clean, dry, lint-free cloth. For fingerprints on
the frame, apply light pressure.
Learning more about your frame
Learn more about your frame
www.kodak.com/go/digitalframesupport Interactive troubleshooting and repairs
Interactive tutorials
Frequently asked questions
Downloads
Product registration
33
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5 Troubleshooting and support
select Step-by-Step Solutions & Repair.
Picture frame problems
If...
Try one or more of the following
Frame does not
turn on.
connected securely (see page 2).
■ Unplug the power cable for 5 seconds, then reconnect the cable.
Press and hold the power button (for about 2 seconds), then
release.
Nothing happens when ■ Insert a certified SD/SDHC/MMC/XD Card, with images, into the
upper designated card slot, then push to seat it (see page 8).
a memory card or USB
device is connected.
■ Insert a certified MS Duo/Duo Pro Card, with images, into the
lower designated card slot only, then push to seat it (see page 8).
NOTE: Do not insert an MS Pro or MS Pro Duo card in the top slot. It
could get stuck and damage the card or your frame.
■ Make sure the USB device is connected securely (see page 8).
■ Make sure the file format of your pictures is supported. (See
page 39).
NOTE: Pictures may take a longer time to display when the files are large or when
using a large capacity memory card or other connected device.
Touch border doesn’t ■ Use your finger to make your selections on the Quick Touch
Borders (see page 4). Lights on the border show you where to
touch.
work.
IMPORTANT: Do not slide on the right border (tap only).
■ Unplug the power cable for 5 seconds, then reconnect the cable.
Press and hold the power button (for about 2 seconds), then
release.
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Troubleshooting and support
Try one or more of the following
If...
Frame freezes up or
doesn’t work properly.
■ Unplug the power cable for 5 seconds, then reconnect the cable.
Press and hold the power button (for about 2 seconds), then
release.
■ Reset the frame. Press the Mode and Power buttons (see page ii)
at the same time, then tap Yes to reset the frame. (Resetting your
frame does not erase your saved files.)
You set automatic
■ If your frame loses power, the clock returns to the factory setting
and auto on/off times are disabled. See Resetting the clock and
calendar after losing power, page 36.
on/off but the frame
doesn’t turn on and off
at the specified times.
Cannot copy pictures Storage devices that have FAT (File Allocation Table) 16 formatting can
from one device only store up to 512 files in the top level (root) directory. To make sure
(memory card or USB all your pictures copy properly, format the copy destination to FAT32
flash drive) to another before copying to it:
even though the copy
destination is not full.
Caution: Formatting deletes all pictures and videos, including
protected files.
1 Connect the device to your computer.
2 Open My Computer and locate the device.
3 Right-click on it and choose Format.
4 From the File system drop-down menu, choose FAT32 then click
Start.
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Troubleshooting and support
Resetting the clock and calendar after losing power
If you turn off the power on the frame or otherwise lose power for half a day or more,
the clock and calendar return to the factory setting and the automatic on/off times, if
set, are disabled.
When you turn the frame back on, the set time and date screen appears.
1 Set the clock.
Tap the arrow lights or slide to select the current time.
2 Set the date.
Tap the down arrow to highlight Date, then tap the arrow lights or slide to select
the current date.
3 Tap the down arrow to highlight Save, then tap OK.
The time is reset and the automatic on/off times (if set) are re-enabled. It is not
necessary to reset the on/off times.
NOTE: If you exit the set time screen without setting the time, you can manually reset the clock and
re-enable the automatic on/off times (see page 6). It is not necessary to reset the on/off times.
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Troubleshooting and support
Screen messages
Screen message
Try one or more of the following
File is bad.
(usually preceded by the file
name. For example: xxx_xxxx.JPG
The frame is unable to display the picture because the file
is corrupted or it’s an unsupported file format (see
page 39).
file is bad
)
Create file failed.
The device (memory card, USB drive, etc.) you are trying to
copy to is protected.
■ See your device documentation to remove write
protection.
■ Insert or connect a different device.
The frame was unable to copy the picture.
■ Insert a different card or device (page 8).
Write failed. Select another
location.
Unable to create file. Device write The frame was unable to copy the picture.
protected or full.
■ Insert a different card or device (page 8).
Disk full.
■ Remove write protection, unlock card.
■ Delete pictures from card.
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Troubleshooting and support
Screen message
Try one or more of the following
Error attempting to open file or
directory.
■ Turn off the frame, then turn it back on. Press and
hold the power button (for about 2 seconds), then
release. If the problem persists, contact customer
support help, at
Error duplicate filename.
Error occurred while closing a file.
Error invalid filename.
Error reading from file.
Error writing from file.
Error writing a file.
Error writing to a file.
File Copy Failed!
Internal error.
Parameter is invalid.
Unknown error.
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6 Appendix
Digital frame specifications
KODAK EASYSHARE D830/D1030 Digital Frames
Color display
D830
20.3 cm (8 in.) diagonal digital LCD, 800 x 600 pixels, 4:3 aspect ratio,
16.3 x 11.4 cm (6.4 x 4.8 in.) viewable area
D1030
26.4 cm (10.4 in.) diagonal digital LCD, 800 x 600 pixels, 4:3 aspect ratio,
21.1 x 15.8 cm (8.3 x 6.2 in.) viewable area
Internal storage capacity
D830, D1030
Power supply
D830
512 MB
Manufacturer, Model #: Malata MPA-05015, EIAJ class 2 DC plug
Input: 100-240V AC 50/60 Hz. Output: 5V DC 1.5 Amp
Manufacturer, Model #: Malata MPA-520, EIAJ class 2 DC plug
Input: 100-240V AC 50/60 Hz. Output: 5V DC 2.0 Amp
D1030
Communication with USB devices
USB High Speed Type A
Other features
Picture formats JPEG, EXIF 2.2
Memory cards
see page 8
Top card slot: SD/SDHC (SECURE DIGITAL/SECURE DIGITAL High Capacity);
MMC (MULTIMEDIA Card); MS (MEMORY STICK); XD
Bottom card slot: MS (MEMORY STICK) Pro/Pro Duo
Temperature
Operating: 32 to 122° F (0 to 50°C)
Storage: -4 to 140°F (-20 to 60°C)
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Appendix
KODAK EASYSHARE D830/D1030 Digital Frames
Size
(w/o faceplate) D1030: 32.9 x 25.3 x 3.5 cm (13 x 10 x 1.4 in.)
Weight D830: 843 gm (1.9 lb.) includes frame, stand, and AC adapter
D830: 25.3 x 20.2 x 3.5 cm (10 x 7.9 x 1.4 in.)
(w/o faceplate) D1030: 1227 gm (2.6 lb.) includes frame, stand, and AC adapter
Important safety instructions
CAUTION:
Do not disassemble this product; there are no user-serviceable
parts inside. Refer servicing to qualified service personnel.
KODAK AC Adapters and Battery Chargers are intended for indoor
use only. The use of controls, adjustments, or procedures other
than those specified herein may result in exposure to shock
and/or electrical or mechanical hazards. If the LCD breaks, do not
touch the glass or liquid. Contact Kodak customer support.
■ The use of an accessory that is not recommended by Kodak may cause fire, electric
■ Use only the AC adapter that was packaged with your frame. Use of other AC
adapters may damage the frame and void your warranties.
■ When displayed with the stand extended, the frame rests at a 68 - 90° angle.
■ Do not place frame near open flame sources such as lighted candles or heaters.
■ Do not expose this product to liquid, moisture, or extreme temperatures.
Upgrading your software and firmware
Upgrade to the latest versions of the KODAK EASYSHARE Software and the frame
firmware.
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Appendix
Additional care and maintenance
■ To clean the frame or screen, use a soft, lint-free cloth dampened with lens
cleaning solution or a water-based cleaning solution Use light pressure.
■ Do not allow chemicals, such as suntan lotion, to contact painted surfaces.
■ Service agreements are available in some countries. Contact a dealer of Kodak
products for more information.
■ For digital frame disposal or recycling information, contact your local authorities. In
Limited warranty
Kodak warrants Kodak consumer electronic products and accessories (“Products”),
excluding batteries, to be free from malfunctions and defects in both materials and
workmanship for one year from the date of purchase. Retain the original dated sales
receipt. Proof of the date of purchase will be required with any request for warranty
repair.
Limited warranty coverage
Warranty service is only available from within the country where the Products were
originally purchased. You may be required to ship Products, at your expense, to the
authorized service facility for the country where the Products were purchased. Kodak
will repair or replace Products if they fail to function properly during the warranty
period, subject to any conditions and/or limitations stated herein. Warranty service
will include all labor as well as any necessary adjustments and/or replacement parts. If
Kodak is unable to repair or replace a Product, Kodak will, at its option, refund the
purchase price paid for the Product provided the Product has been returned to Kodak
along with proof of the purchase price paid. Repair, replacement, or refund of the
purchase price are the sole remedies under the warranty. If replacement parts are
used in making repairs, those parts may be remanufactured, or may contain
remanufactured materials. If it is necessary to replace the entire Product, it may be
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Appendix
replaced with a remanufactured Product. Remanufactured Products, parts and
materials are warranted for the remaining warranty term of the original Product, or 90
days after the date of repair or replacement, whichever is longer.
Limitations
This warranty does not cover circumstances beyond Kodak's control. This warranty
does not apply when failure is due to shipping damage, accident, alteration,
modification, unauthorized service, misuse, abuse, use with incompatible accessories
or attachments (such as third party ink or ink tanks), failure to follow Kodak's
operation, maintenance or repacking instructions, failure to use items supplied by
Kodak (such as adapters and cables), or claims made after the duration of this
warranty. Kodak makes no other express or implied warranty for this product, and
disclaims the implied warranties of merchantability and fitness for a particular
purpose. In the event that the exclusion of any implied warranty is ineffective under
the law, the duration of the implied warranty will be one year from the purchase date
or such longer period as required by law. The option of repair, replacement, or refund
is Kodak's only obligation. Kodak will not be responsible for any special,
consequential or incidental damages resulting from the sale, purchase, or use of this
product regardless of the cause. Liability for any special, consequential or incidental
damages (including but not limited to loss of revenue or profit, downtime costs, loss
of the use of the equipment, cost of substitute equipment, facilities or services, or
claims of your customers for such damages resulting from the purchase use or failure
of the Product), regardless of cause or for breach of any written or implied warranty is
expressly disclaimed.
Your rights
Some states or jurisdictions do not allow exclusion or limitation of incidental or
consequential damages, so the above limitation or exclusion may not apply to you.
Some states or jurisdictions do not allow limitations on how long an implied warranty
lasts, so the above limitation may not apply to you. This warranty gives you specific
rights, and you may have other rights which vary from state to state or by jurisdiction.
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Appendix
Outside the United States and Canada
In countries other than the United States and Canada, the terms and conditions of
this warranty may be different. Unless a specific Kodak warranty is communicated to
the purchaser in writing by a Kodak company, no warranty or liability exists beyond
any minimum requirements imposed by law, even though defect, damage, or loss may
be by negligence or other act.
Regulatory compliance and advisory
FCC compliance and advisory
This equipment has been tested and found to comply with the limits for a Class B
digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference in a residential
installation. The equipment generates, uses, and can radiate radio frequency energy
and, if not installed or used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does cause
harmful interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures: 1) reorient or relocate the
receiving antenna; 2) increase the separation between the equipment and the
receiver; 3) connect the equipment to an outlet on a circuit different from that to
which the receiver is connected; 4) consult the dealer or an experienced radio/TV
technician for additional suggestions. Any changes or modifications not expressly
approved by the party responsible for compliance could void the user’s authority to
operate the equipment. Where shielded interface cables have been provided with the
product or specified additional components or accessories elsewhere defined to be
used with the installation of the product, they must be used in order to ensure
compliance with FCC regulation.
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Appendix
Canadian DOC statement
DOC Class B Compliance—This Class B digital apparatus complies with Canadian
ICES-003.
Observation des normes-Classe B—Cet appareil numérique de la classe B est
conforme à la norme NMB-003 du Canada.
CE
Hereby, Eastman Kodak Company declares that this Kodak Product is in compliance
with the essential requirements and other relevant provisions of Directive 1999/5/EC.
Licensing
Supply of this product does not convey a license nor imply any right to distribute
content created with this product in revenue-generating broadcast systems
(terrestrial, satellite, cable and/or other distribution channels), streaming applications
(pay-audio or audio-on-demand applications and the like) or on physical media
(compact discs, digital versatile discs, semiconductor chips, hard drives, memory cards
and the like). An independent license for such use is required. For details, please visit
Australian C-Tick
N137
44
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Appendix
Waste Electrical and Electronic Equipment labeling/battery
disposal
In Europe: For human/environmental protection, it is your responsibility to dispose of
this equipment at a collection facility established for this purpose (separate from
municipal waste). For more information, contact your retailer, collection facility, or
Product weight with adapter and stand: D830, 843 gm. D1030, 1227 gm
Russian GOST-R
D1030:
Eastman Kodak Company
Rochester, New York 14650
D830:
VCCI Class B ITE
Korean Class B ITE
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Appendix
China RoHS
46
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Index
A
to frame’s internal memory, 19
about, frame, 31
AC adapter, 2, 40
appendix, 39
attaching
D
different standard frame, 24
faceplate, included, 9
power cable, 2
stand, 1
display pictures, fit/fill, 31
automatic
on/off, setting, 7
resizing during copy, 30
B
border, touch, 4
brightness, 30
button, mode, i, 12
download, install, 21
error messages, 37
C
cable
power, connecting, 2
USB, connecting, 8
calendar, viewing mode, 12
card, memory
F
faceplate, attaching, 9
file formats, pictures, 39
firmware, upgrading, 29, 32, 40
fit or fill display, 31
flash drive, connecting, 8
format cards, FAT16 or 32, 35
frame, picture
inserting, 8
slot, i
supported types, 39
changing picture locations, 11
cleaning frame, 33, 41
clock and timer, setting, 6, 36
clock, viewing mode, 12
collage mode, 13
hanging on wall, 28
resetting, 35
setup, 1
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Index
specifications, 39
troubleshooting, 34
turn on/off, 3
freeze or lock screen, reset, 35
M
memory card. See card, memory
G
go-to play location, 15
select all/deselect all, 18
thumbnails, 14
mode
changing, 12
most recent week, play, 30
multimedia slide show, 21
H
help
frame, 34
support URLs, 33
troubleshooting and support, 34
I
installing
EASYSHARE Digital Display
Software, 21
included faceplate, 9
memory cards, 8
standard picture frame, 24
internal memory
capacity, 39
order, picture display, 11
orientation setting, 23, 30
P
copying to, 19
pictures
copying to internal memory, 19
deleting, 20
K
KODAK PERFECT TOUCH
Technology, 31
display order, 11
location, viewing, 11
selecting more than one, 18
thumbnails, 14
L
landscape, set orientation, 23
language, setting, 6
locked screen, reset, 35
viewing single, 15
pictures menu, 11, 16
play location, default, 15
portrait, set orientation, 23
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power
button, i, 3
shuffle, 30
connecting, 2
specifications, 39
upgrade firmware, 29
Q
quick touch border, 4
single picture, 15
R
standard picture frame, adding, 24
storage capacity, internal memory, 39
recycling, disposal, 41
regulatory compliance, 43
reset frame, 35
S
safety information, 40
screen
cleaning, 33, 41
error messages, 37
selecting
menus and pictures, 4
multiple pictures, 18
setting
T
auto on/off, 7
tap to select, 5
thumb drive. See flash drive.
thumbnails, 14
timer, auto on/off, 7
transition, setting, 29
troubleshooting
error messages, 37
frame, 34
clock after losing power, 36
settings, 29
about this frame, 31
automatic resizing, 30
brightness, 30
clock and timer, 6
display picture order by, 31
duration, 29
firmware upgrade, 32
fit/fill, 31
frame orientation, 23
KODAK PERFECT TOUCH, 31
turn on frame, 3
U
upgrading
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Index
firmware, 29
software and firmware, 40
USB device, connecting, 8
V
viewing
modes, changing, 12
picture sources, 11
single picture, 15
thumbnails, 14
viewing mode button, i
W
wall mount, frame, 28
warranty, 41
Web sites, help, 33
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