MICROWAVE HOOD COMBINATION
Use & Care Guide
For questions about features, operation/performance, parts, accessories or service, call: 1-800-422-1230,
or visit our website at... www.kitchenaid.com
Table of Contents............................................................................................................2
Models KHMS2050S KHMS2056S
W10131854
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MICROWAVE HOOD COMBINATION SAFETY
Your safety and the safety of others are very important.
We have provided many important safety messages in this manual and on your appliance. Always read and obey all safety
messages.
This is the safety alert symbol.
This symbol alerts you to potential hazards that can kill or hurt you and others.
All safety messages will follow the safety alert symbol and either the word “DANGER” or “WARNING.”
These words mean:
You can be killed or seriously injured if you don't immediately
follow instructions.
DANGER
You can be killed or seriously injured if you don't
instructions.
follow
WARNING
All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you what can
happen if the instructions are not followed.
IMPORTANT SAFETY INSTRUCTIONS
When using electrical appliances basic safety precautions should be followed, including the following:
WARNING: To reduce the risk of burns, electric
shock, fire, injury to persons, or exposure to excessive
microwave energy:
■ To reduce the risk of fire in the oven cavity:
– Do not overcook food. Carefully attend the microwave oven
when paper, plastic, or other combustible materials are placed
inside the oven to facilitate cooking.
■ Read all instructions before using the microwave oven.
■ Read and follow the specific “PRECAUTIONS TO
AVOID POSSIBLE EXPOSURE TO EXCESSIVE
MICROWAVE ENERGY” found in this section.
– Remove wire twist-ties from paper or plastic bags before
placing bags in oven.
– If materials inside the oven ignite, keep oven door closed, turn
oven off, and disconnect the power cord, or shut off power at
the fuse or circuit breaker panel.
■ The microwave oven must be grounded. Connect only
to properly grounded outlet. See “GROUNDING
INSTRUCTIONS” found in this section and in the
provided Installation Instructions.
– Do not use the cavity for storage purposes. Do not leave
paper products, cooking utensils, or food in the cavity when
not in use.
■ Install or locate the microwave oven only in
accordance with the provided Installation Instructions.
■ Liquids, such as water, coffee, or tea are able to be overheated
beyond the boiling point without appearing to be boiling. Visible
bubbling or boiling when the container is removed from the
microwave oven is not always present. THIS COULD RESULT
IN VERY HOT LIQUIDS SUDDENLY BOILING OVER WHEN
THE CONTAINER IS DISTURBED OR A SPOON OR OTHER
UTENSIL IS INSERTED INTO THE LIQUID.
■ Some products such as whole eggs in the shell and
sealed containers – for example, closed glass jars –
are able to explode and should not be heated in the
microwave oven.
■ Use the microwave oven only for its intended use as
described in this manual. Do not use corrosive
chemicals or vapors in the microwave oven. This type
of oven is specifically designed to heat, cook, or dry
food. It is not designed for industrial or laboratory use.
To reduce the risk of injury to persons:
– Do not overheat the liquid.
– Stir the liquid both before and halfway through heating it.
– Do not use straight-sided containers with narrow necks.
■ As with any appliance, close supervision is necessary
when used by children.
– After heating, allow the container to stand in the microwave
oven for a short time before removing the container.
■ Do not operate the microwave oven if it has a
damaged cord or plug, if it is not working properly, or
if it has been damaged or dropped.
– Use extreme care when inserting a spoon or other utensil into
the container.
■ The microwave oven should be serviced only by
qualified service personnel. Call an authorized service
company for examination, repair, or adjustment.
■ Oversized foods or oversized metal utensils should not be
inserted in the microwave oven as they may create a fire or risk
of electric shock.
■ See door surface cleaning instructions in the
“Microwave Oven Care” section.
■ Do not clean with metal scouring pads. Pieces can burn off the
pad and touch electrical parts involving a risk of electric shock.
SAVE THESE INSTRUCTIONS
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IMPORTANT SAFETY INSTRUCTIONS
■ Suitable for use above both gas and electric cooking
equipment.
■ Use care when cleaning the vent-hood filter. Corrosive
cleaning agents, such as lye-based oven cleaners, may
damage the filter.
■ Intended to be used above ranges with maximum width of
36" (91.44 cm).
■ Do not cover or block any openings on the microwave oven.
■ Clean Ventilating Hoods Frequently - Grease should not
be allowed to accumulate on hood or filter.
■ Do not store this microwave oven outdoors. Do not use the
microwave oven near water - for example, near a kitchen
sink, in a wet basement, or near a swimming pool, or similar
locations.
■ Do not use paper products when appliance is operated in
the “PAN BROWN” mode (on models with this feature).
■ Do not immerse cord or plug in water.
■ Keep cord away from heated surfaces.
■ Do not let cord hang over edge of table or counter.
■ Do not mount over a sink.
■ Do not store any materials, other than manufacturer’s
recommended accessories, in this oven when not in use.
■ Do not store anything directly on top of the microwave
oven when the microwave oven is in operation.
■ When flambeing foods under the hood, turn the fan on.
■ Do not cover racks or any other part of the oven with metal
foil. This will cause overheating of the oven.
SAVE THESE INSTRUCTIONS
PRECAUTIONS TO AVOID POSSIBLE EXPOSURE TO
EXCESSIVE MICROWAVE ENERGY
(a) Do not attempt to operate this oven with the door open
since open-door operation can result in harmful exposure
to microwave energy. It is important not to defeat or
tamper with the safety interlocks.
(c) Do not operate the oven if it is damaged. It is particularly
important that the oven door close properly and that there
is no damage to the:
(1) Door (bent),
(b) Do not place any object between the oven front face and
the door or allow soil or cleaner residue to accumulate on
sealing surfaces.
(2) Hinges and latches (broken or loosened),
(3) Door seals and sealing surfaces.
(d) The oven should not be adjusted or repaired by anyone
except properly qualified service personnel.
Electrical Requirements
GROUNDING INSTRUCTIONS
WARNING
■
For all cord connected appliances:
The microwave oven must be grounded. In the event of
an electrical short circuit, grounding reduces the risk of
electric shock by providing an escape wire for the electric
current. The microwave oven is equipped with a cord
having a grounding wire with a grounding plug. The plug
must be plugged into an outlet that is properly installed
and grounded.
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
WARNING: Improper use of the grounding plug can
result in a risk of electric shock. Consult a qualified
electrician or serviceman if the grounding instructions are
not completely understood, or if doubt exists as to whether
the microwave oven is properly grounded.
Do not use an extension cord.
Failure to follow these instructions can result in death,
fire, or electrical shock.
Do not use an extension cord. If the power supply cord is
too short, have a qualified electrician or serviceman install
an outlet near the microwave oven.
Observe all governing codes and ordinances.
SAVE THESE INSTRUCTIONS
Required:
■
A 120 Volt, 60 Hz, AC only, 15- or 20-amp electrical supply
with a fuse or circuit breaker.
Recommended:
This device complies with Part 18 of the FCC Rules.
■
A time-delay fuse or time-delay circuit breaker.
A separate circuit serving only this appliance.
■
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PARTS AND FEATURES
This manual may cover several different models. The model you have purchased may have some or all of the features shown here. The
appearance of your particular model may differ slightly from the illustrations in this manual.
F
K
L
M
G
A
B
H
C
D
I
E
J
H
N
O
P
A. Microwave oven door
B. Metal-shielded window
C. Control panel
D. Fan and Lights buttons
E. Halogen cooktop lights (2)
F. Exhaust vent (for recirculation)
(top surface of microwave
oven)
G. Intake vent
H. Door handle
J. Grease and charcoal filters
(2 each)
K. Cooking rack
L. Microwave oven light
M. Microwave inlet cover
N. Door lock system
O. Model and serial number
plate
P. Turntable
I. Interactive touch display
Sensor Cooking
Microwave Oven Cavity Coating
The microwave oven has a durable, nonstick coating that resists
soil buildup by making cleaning easier than in conventional
microwave ovens. See “General Cleaning” section for cleaning
instructions.
The microwave system features sensor cooking functions. A
humidity sensor in the microwave oven cavity detects moisture
and humidity emitted from food as it heats. The sensor adjusts
cooking times to various types and amounts of food. Sensor
cooking takes the guesswork out of microwave cooking.
Microwave System – OPTIMAWAVE™
Technology
Turntable
The microwave system featuring OPTIMAWAVE™ Technology
delivers a constant stream of microwave power – true high,
medium and low power – to provide consistent, even results.
A
Typically, microwave ovens operate on HIGH power only. For
example, to achieve a 50% power level (“medium”) in a typical
microwave oven, the microwave oven operates 50% of the time
at HIGH power and 50% of the time OFF.
B
C
In contrast, microwave ovens utilizing this microwave system
deliver the selected power level continuously. This constant
stream of microwave power helps to minimize overcooking of
foods and messy food spatters.
A. Glass turntable
B. Support
C. Hub
The turntable can rotate in either direction to help cook food
more evenly. Do not operate the microwave oven without having
the turntable in place. See “Assistance or Service” to reorder any
of the parts.
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To Install:
To Turn On/Off:
1. Touch TURNTABLE (ON/OFF).
1. Place the support on the microwave oven cavity bottom.
2. Place the turntable on the support.
The display shows the Turntable On/Off screen.
Fit the raised, curved lines in the center of the turntable
bottom between the three spokes of the hub. The rollers on
the support should fit inside the turntable bottom ridge.
Turning Off the Turntable
The turntable can be turned off for manual cooking cycles only.
This is helpful when cooking with plates that are larger than the
turntable, or when cooking with two plates that are side by side.
When the manual cycle is over, the turntable will automatically
default to the “ON” mode.
2. Select “Off,” then touch “Ok.”
The turntable off indicator will appear on the display.
Repeat to turn the turntable back on.
ACCESSORIES
The following accessories have been provided with your new microwave oven. Any of the parts may be ordered for replacement.
Cooking Rack
Browning Pan and Handle
The rectangular cooking rack is ideal for two-level cooking. It
provides extra cavity space for cooking 2 or more containers at
the same time. Insert the rack securely into the rack supports on
the side walls of the microwave oven. See “Assistance or
Service” to order replacement parts.
The browning pan, with its nonstick surface and detachable
handle, has been specially designed for microwave use, and is
ideal for pan-frying (pan-browning) foods in the microwave oven.
See “Browning Pan” section.
Use the handle to grasp the pan. Place gripping end on the edge
of pan, squeeze handle and lift pan. See “Assistance or Service”
to order replacement parts. See “General Cleaning” for cleaning
instructions.
■
When not using the rack for cooking, remove it from the
microwave oven. Damage to the microwave oven could result
if someone unintentionally turns on the microwave oven.
■
■
Rack will become hot. Always use oven mitts or pot holders
when handling.
To avoid damage to the microwave oven, do not allow the
rack to touch the inside cavity walls, ceiling or floor.
■
■
Use the rack only when cooking on 2 levels.
To avoid damage to the microwave oven, do not use metal
cookware, utensils, or a browning dish with the rack.
■
To avoid damage to the microwave oven, do not let food
container on rack touch the top or sides of the microwave
oven.
■
■
■
For best cooking results, do not use browning pan on rack.
Remove rack before using Popcorn function.
Do not cook food directly on the rack. Always use a
microwave-safe container.
■
■
The rack is designed specifically for this microwave oven. Do
not attempt to use any other rack (besides those supplied
with the microwave oven) in this microwave oven.
To avoid damage to the microwave oven due to soil buildup,
clean rack supports often (see “General Cleaning” section).
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MICROWAVE OVEN CONTROL
The microwave oven’s controls are accessed through its control panel and interactive touch display.
NOTE: Due to the sensitivity of the control panel, we have provided special instructions for cleaning the panel as well as the touch
screen display. See “General Cleaning” section for cleaning instructions.
A
B
A. Control panel
B. Interactive touch display
Touch Screen
Control Panel
The control panel houses basic controls and one-touch
The LCD touch screen is used to make menu selections, adjust
settings and input commands.
automatic function controls. The control pads are very sensitive,
and require only a light touch to activate.
For more information about the individual controls, see their
respective sections in this manual.
A
Interactive Touch Display
B
C
The display area functions as both a display and an interactive,
menu-driven touch control. It is designed to be easily navigable,
guiding you through the menus, offering multiple selections,
accepting your input and executing your commands. It also
provides instructions, tips, and graphics.
Display
A. Title/description region
B. Menu and selection/settings input region
C. Command input region
When power is first supplied to the microwave oven, the
welcome screen appears, asking whether you would like to set
the clock. Touch “Yes” and set the clock (see “Clock” section), or
touch “No” and the time will default to 12:00 p.m. If the welcome
screen appears at any other time, a power failure has occurred.
Reset the clock if needed.
Menu selections and input adjustments are made in the center
portion of the screen, and the command inputs (start, continue,
back, cancel, etc.) are made in the bottom portion of the screen.
Screen titles and descriptions are displayed in the top portion of
the screen, which accepts no input. A light- to medium-pressure
touch of the fingertip will activate the menu choice.
When the microwave oven is not in use (in standby mode), the
display shows the Main Menu and the date and time of day, if
they are set to be displayed. See “Clock” and “Date” sections.
After 2 minutes of inactivity, the display will go into sleep mode.
See “Display Backlight” section.
During programming, the display shows menus, servings and
weights, cooking time/power/temperature settings, preheating
instructions, and/or cookware and preparation instructions.
During a cooking cycle, the display shows progress bar (sensor
functions only, see “Progress Bar” section), cooking animation
(see “Cooking Animation” section), and the countdown of cook
time remaining. The display will also give prompts to tend to the
food during certain automatic cycles.
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Main Menu
The Main Menu is displayed on the default screen.
4. On Browning Pan-Poultry Breast screen, touch “2 pieces.”
Weight guidelines appear below the quantity selections.
From the Main Menu, all automatic cooking programs can be
activated; all manual cooking can be programmed; settings can
be adjusted; and instructions, preparation and tips can be
accessed.
5. On Poultry Breast screen, follow the instructions, then touch
“Start Preheat.”
The following demonstrates how to pan brown 2 boneless
chicken breasts, using the Cook Method menus, starting from the
Main Menu:
1. On Main Menu, touch “Cook Method.”
While the browning pan preheats, the cooking animation and
countdown are active in the display.
2. On Cook Method screen, touch “Browning Pan.”
6. When preheating is finished, follow the instructions on the
Preheat Finished screen, then touch “Continue.”
If more or less cook time is desired, adjust doneness before
touching “Continue.”
3. On Browning Pan screen, touch “Poultry Brst Boneless.”
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While the poultry breasts are being pan browned, the cooking
animation and countdown are active in the display.
Settings & Info
Microwave oven features may be activated and/or changed, and
display characteristics may be adjusted using the “Settings &
Info” menu. Following is a brief description of each option.
OPTION
SETTING
Clock
■
Adjust time: set or hide clock.
See “Clock” section.
Contact
Info
■
Find contact information: toll-free number and
website.
Date
■
■
Set date: month, day and year.
Hide date.
About halfway through the cycle, the microwave oven will
stop, and the display will direct you to turn over the poultry
breasts.
See “Date” section.
View sales demonstration.
See “Demo Mode” section.
Demo
Mode
■
7. Touch “Continue” to resume pan browning.
When the cycle is over, the Finished screen appears.
Display
Backlight
■
Set backlight brightness: reduce after
2 minutes or turn off after 2 minutes.
See “Display Backlight” section.
Display
Contrast
■
Set level of contrast between minimum and
maximum using “+” and “-” controls.
See “Display Contrast” section
Hints
View comprehensive lists of hints for general
operation and care of microwave oven:
■
Cleaning: cavity, control panel, odors and
turntable.
■
Cookware: covers, depth, materials and
shape.
If you would like to either add more time or keep the food
warm, you may do so at this time.
■
■
Food: eggs, moisture, quantity and shape.
8. If the doneness is satisfactory, touch “Cancel” to return to the
default screen.
Methods: arranging, covering, defrosting and
standing.
The same cooking can also be accomplished using the “Food
Type” menus instead of the “Cook Method” menu.
■
Power levels: list of microwave power levels
and sample foods for each.
1. On Main Menu, touch “Food Type,” then “More Choices.”
2. Touch “Poultry,” and then “More Choices.”
3. Touch “Poultry Breast: Pan.”
Learning
Mode
■
Turn on or off.
See “Learning Mode” section.
Set tone volume using “+” and “-” controls.
See “Tones” section.
This takes you to the same Browning Pan-Poultry Breast
screen as in the Cook Method sequence.
Volume
■
4. Follow steps 4-8 in Cook Method sequence.
See “Learning Mode” section to see how to practice navigating
through the menus without turning on the microwave generator.
1. On Main Menu, touch “Settings & Info.”
2. Touch desired option (touch “More Choices” for more
categories), then follow the instructions on the screen to
select and/or adjust settings.
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Clock
Display Backlight
This is a standard 12-hour clock (12:00 AM-11:59 PM). When
power is first supplied to the microwave oven, or after a power
failure, the “Welcome” screen will appear, asking whether you
would like to set the clock. If you choose to set the clock at that
time, the display will take you directly to the Clock screen. If you
choose not to set the clock, the time of day will default to
12:00 p.m., and the clock will be displayed and continue to keep
time.
Display backlight may be set to reduce brightness or to turn off
during sleep mode.
Sleep mode is an energy-saving feature that darkens the display
backlight after 2 minutes of inactivity. During sleep mode, only
the time and date are visible, along with instruction to touch the
display to reactivate the Main Menu.
To Set Display Backlight:
1. On Main Menu, touch “Settings & Info.”
To Set Clock:
2. Touch “Display Backlight.”
1. On Main Menu, touch “Settings & Info.”
3. Select setting: reduce after 2 minutes or off after 2 minutes.
4. Touch “OK.”
2. On Settings & Info screen, touch “Clock.”
3. On Clock screen, set the time of day and date, if desired, and
select AM or PM.
Display Contrast
To Hide Clock: On Clock screen, touch “Hide Clock.” The
display will immediately return to the Main Menu.
Display contrast has numerous settings, ranging from minimum
to maximum.
To Set Display Contrast:
Date
1. On Main Menu, touch “Settings & Info.”
The date may be set and displayed on the Main Menu screen.
The default setting is Jan. 1.
2. Touch “Display Contrast.”
3. Using “+” and “-” controls, increase or decrease the contrast.
4. Touch “OK.”
To Set Date:
1. On Main Menu, touch “Settings & Info.”
2. On Settings & Info screen, touch “Date.”
3. On Date screen, use number pads to set the month, day and
year.
To Hide Date: On Date screen, touch “Hide Date.” The display
will immediately return to the Main Menu. Repeat to display the
date.
Demo Mode
The Demo Mode highlights the features and capabilities of the
microwave oven in a slide show on the display.
To Activate Demo Mode:
1. On the Main Menu, touch “Settings & Info.”
2. On Settings & Info screen, touch “Demo Mode.”
The demonstration immediately begins. You can move
forward or back in the demonstration by touching “Next
Page” or “Back,” or wait for the screen to advance. When the
demonstration is over, it automatically loops back to the
beginning and starts again.
3. Touch “Cancel” on the touch screen, or touch OFF control to
cancel Demo Mode and return the display to the Main Menu.
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Learning Mode
Tones
The Learning Mode is ideal for learning how to use the
microwave oven. When set, functions can be entered, with real
displays and tones, without actually turning on the microwave
generator (magnetron). While functions are operating in the
Learning Mode, the microwave oven light will come on, the fan
will run, and the turntable will rotate (if set ON).
Tones are audible signals, indicating the following:
One Tone
■
Valid entry (short tone)
Two Tones
■
■
While the Learning Mode is active, the Learn indicator is visible in
the upper, right title area, or at the bottom command input area.
The indicator is visible while the microwave oven is in standby
mode, during programming, and during Settings & Info menu
navigation. During a “practice” cooking cycle, the Learn indicator
is visible in the lower, left command input area.
Between stages (short tones)
Reminder, repeat each minute for 10 minutes after the end-
of-cycle tones
■
■
End of Timer countdown
Hidden feature entered or exited (very short, quick tones)
A
Three Tones
■
Invalid entry (very short, quick tones)
■
Retry Error
Four Tones
■
■
■
End of cycle (2 short tones, followed by 2 longer tones)
Interruption, tend to food (short tones)
Attention - door needs to be opened and closed
To Adjust Tone Volume:
1. On Main Menu, touch “Settings & Info.”
2. On Settings & Info screen, touch “More Choices.”
3. Touch “Volume.”
4. Using “+” and “-” controls, increase or decrease the volume
setting, or turn the tones off.
5. Touch “Ok.”
Start
The START control will start any function.
If non-sensor cooking is interrupted, touching the START control
pad will resume the preset cycle.
If the microwave oven has not been in use and the door has not
been opened in the past 5 minutes, the cooking function will not
start. Open and close the door, then touch START to start or
resume the cooking cycle.
A
A. Indicators for Learning Mode
For added convenience, the “Start” touch pad is also available on
some display screens, and provides the same function as the
START control pad.
To Activate Learning Mode:
1. On the Main Menu, touch “Settings & Info.”
2. On Settings & Info screen, touch “More Choices.”
3. Touch “Learning Mode.”
4. Touch “On” or “Off” to set.
5. Touch “Ok.”
Off
The OFF control stops all functions except for the Timer and
Learning Mode, and cancels programming in progress.
The microwave oven will also turn off when the door is opened.
Close the door and touch START control or “Continue” on the
touch screen to resume the cycle. A sensor cooking cycle may
not be resumed if interrupted by opening the door.
Clear
During programming, the CLEAR control changes the numeric
programming values, such as minutes, seconds and cook power
that are active in the display to their default value. For example,
while entering a cook time, touching CLEAR will change the time
you have already entered to “0:00.” The CLEAR control gives an
invalid signal (see “Tones” section) if touched during cooking.
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Timer
Control Lock
The Timer can be set in minutes and seconds, up to 99 minutes,
and counts down the set time.
The Control Lock disables all controls to avoid unintended use of
the microwave oven. The only control that will function while the
Control Lock is active is the OFF pad on the control panel.
NOTE: The Timer does not start or stop the microwave oven.
Control Lock activation is possible only when the display is at the
Main Menu.
A
To Activate Control Lock: Touch and hold OFF control for
5 seconds. Two tones will sound, and the display will show the
padlock icon.
A. Timer indicator
While the Timer is in use, the microwave oven can still operate.
During a microwave oven operation, the Timer countdown will be
minimized. If the Timer ends while microwave oven is still
operating, the end-of-Timer tones will sound, and the set
operating mode will remain active on the screen.
If any controls are touched while the Control Lock is active, the
“Control Lock” reminder screen appears for 5 seconds.
To Set Timer:
1. Touch TIMER control.
2. Using the number pads, enter desired time in minutes and
seconds, and then touch “Start Timer.”
The countdown will be in full screen view.
3. Touch “Ok” to minimize the timer.
To see the countdown in full screen view, touch TIMER control.
The time can be reset during the countdown by touching TIMER,
entering a new time, then touching “Ok,” or the START control.
To Deactivate Control Lock: Touch and hold OFF control for
5 seconds. Two tones will sound, and the padlock icon will be
removed from the display.
To Cancel: Touch TIMER control, then touch “Cancel Timer.”
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TRUCAPTURE® Vent Fan
and Cooktop Lights
Cooking Animation
A
B
Lights
Vent Fan
A. Cooking with microwaves
B. Turntable icon
H-M-L-O
ff
Max-Off
The cooking animation appears during any cooking cycle,
whether automatic or manual. The animation shows what type of
cooking is taking place.
The microwave oven’s hood controls, on the lower, left side of the
microwave oven (see “Parts and Features”) operate the vent fan
and cooktop lights.
Progress Bar
TRUCAPTURE® Vent Fan
The vent fan has 3 regular speeds: high, medium and low. The
vent fan also has a max speed, which is the highest speed.
To protect the microwave oven, the vent fan will automatically
turn on at high speed if the temperature from the cooking surface
below gets too hot. It may stay on for up to 1 hour to cool the
microwave oven. When this occurs, the vent fan cannot be
turned off. After the microwave oven has cooled, the vent fan will
automatically turn off.
NOTE: For optimal TRUCAPTURE® vent system performance,
turn on the vent fan before using the cooking surface below. This
will maximize steam capture.
To Operate Vent Fan: Press VENT FAN H-M-L-OFF repeatedly
to cycle through the settings: high, medium, low and off. Touch
VENT FAN MAX-OFF to turn on the max speed. The status will be
displayed for a few seconds while the settings are being
adjusted.
A
B
A. Cooking animation
B. Progress bar
The progress bar is a visual picture of the estimated running time
of a sensor cooking cycle. It will appear at the beginning of
sensor cooking functions. A horizontal bar appears below the
word “Sensing,” and shows progress by the darkening of the bar
left to right. Some time after the progress bar appears, it may be
replaced by “Maximum Time Remaining” indicator and the
estimated remaining time, which may fluctuate often. When
sensing is finished, “Time Remaining” will appear with the actual
remaining cook time.
Cooktop Lights
The cooktop lights have 3 brightness settings: high, medium and
low.
To Turn Light On/Off: Press LIGHTS button repeatedly to cycle
through the settings: high, medium, low and off. The status will
be displayed for a few seconds while the settings are being
adjusted.
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MICROWAVE OVEN USE
A magnetron in the oven produces microwaves which reflect off
the metal floor, walls and ceiling and pass through the turntable
and appropriate cookware to the food. Microwaves are attracted
to and absorbed by fat, sugar and water molecules in the food,
causing them to move, producing friction and heat which cooks
the food.
Cooking Guidelines
Covering
Covering food helps retain moisture, shorten cook time and
reduce spattering. Use the lid supplied with cookware. If a lid is
not available, wax paper, paper towels or plastic wrap approved
for microwave ovens may be used. Plastic wrap should be turned
back at one corner to provide an opening to vent steam.
Condensation on the door and cavity surfaces is normal during
heavy cooking.
■
■
■
To avoid damage to the microwave oven, do not lean on or
allow children to swing on the microwave oven door.
To avoid damage to the microwave oven, do not operate
when it is empty.
The turntable must be in place and correct side up when
microwave oven is in use. Do not use if turntable is chipped
or broken. See “Assistance or Service” section to reorder.
Stirring and Turning
Stirring and turning redistribute heat evenly to avoid overcooking
the outer edges of food. Stir from outside to center. If possible,
turn food over from bottom to top.
■
■
Baby bottles and baby food jars should not be heated in
microwave oven.
Clothes, flowers, fruit, herbs, wood, gourds, paper, including
brown paper bags and newspaper, should not be dried in
microwave oven.
Arranging
If heating irregularly shaped or different sized foods, arrange the
thinner parts and smaller sized items toward the center. If
cooking several items of the same size and shape, place them in
a ring pattern, leaving the center of the ring empty.
■
■
■
■
Do not use the microwave oven for canning, sterilizing or
deep frying.
Paraffin wax will not melt in the microwave oven because it
does not absorb microwaves.
Piercing
Before heating, use a fork or small knife to pierce or prick foods
that have a skin or membrane, such as potatoes, egg yolks,
chicken livers, hot dogs, and sausage. Prick in several places to
allow steam to vent.
Use oven mitts or pot holders when removing containers from
microwave oven.
Do not overcook potatoes. At the end of the recommended
cook time, potatoes should be slightly firm. Let potatoes
stand for 5 minutes. They will finish cooking while standing.
Shielding
Use small, flat pieces of aluminum foil to shield the thin pieces of
irregularly shaped foods, bones and foods such as chicken
wings, leg tips and fish tail. See “Aluminum Foil and Metal” first.
■
Do not cook or reheat whole eggs inside the shell. Steam
buildup in whole eggs may cause them to burst. Cover
poached eggs and allow a standing time.
Standing Time
Food will continue to cook by the natural conduction of heat even
after the microwave cooking cycle ends. The length of standing
time depends on the volume and density of the food.
Food Characteristics
When microwave cooking, the amount, size and shape, starting
temperature, composition and density of the food affect cooking
results.
Amount of Food
The more food heated at once, the longer the cook time needed.
Check for doneness and add small increments of time if
necessary.
Size and Shape
Smaller pieces of food will cook more quickly than larger pieces,
and uniformly shaped foods cook more evenly than irregularly
shaped food.
Starting Temperature
Room temperature foods will heat faster than refrigerated foods,
and refrigerated foods will heat faster than frozen foods.
Composition and Density
Foods high in fat and sugar will reach a higher temperature, and
will heat faster than other foods. Heavy, dense foods, such as
meat and potatoes, require a longer cook time than the same size
of a light, porous food, such as cake.
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■
■
Always use the turntable.
Cookware and Dinnerware
Do not allow contact with another metal object during
microwave cooking.
Cookware and dinnerware must fit on the turntable. Always use
oven mitts or pot holders when handling because any dish may
become hot from heat transferred from the food. Do not use
cookware and dinnerware with gold or silver trim. Use the
following chart as a guide, then test before using.
Do Not Use
Metal cookware and bakeware, gold, silver, pewter, non-
approved meat thermometers, skewers, twist ties, foil liners
such as sandwich wrappers, staples and objects with gold or
silver trim or a metallic glaze should not be used in the
microwave oven.
MATERIAL
RECOMMENDATIONS
Aluminum Foil,
Metal
See “Aluminum Foil and Metal” section.
Browning Dish
Bottom must be at least 3/16" (5 mm)
above the turntable. Follow manufacturer’s
recommendations.
Microwave Cooking Power
Many recipes for microwave cooking specify which cooking
power to use by percent, name or number. For example,
70%=7=Medium-High.
Ceramic Glass,
Glass
Acceptable for use.
Use the following chart as a general guide for the suggested
cooking power of specific foods.
China,
Earthenware
Follow manufacturer’s recommendations.
Follow manufacturer’s recommendations.
PERCENT/NAME
USE
Melamine
100%, High (default Quick heating convenience foods and
Paper: Towels,
Dinnerware,
Napkins
Use nonrecycled and those approved by
the manufacturer for microwave oven use.
setting)
90%
foods with high water content, such as
soups, beverages and most vegetables.
Cooking small tender pieces of meat,
ground meat and poultry pieces.
Plastic: Wraps,
Bags, Covers,
Dinnerware,
Containers
Use those approved by the manufacturer
for microwave oven use.
Heating cream soups.
80%
Heating rice, pasta or casseroles.
Cooking and heating foods that need a
cook power lower than high, such as
meat loaf.
Pottery and Clay
Follow manufacturer’s recommendations.
Follow manufacturer’s recommendations.
Silicone
Bakeware
70%,
Medium-High
Reheating a single serving of food.
Cooking fish fillets.
Straw, Wicker,
Wooden
Do not use in microwave oven.
Containers
60%
Cooking sensitive foods such as cheese
and egg dishes, pudding and custards.
Styrofoam®†
Do not use in microwave oven.
Acceptable for use.
Cooking non-stirrable casseroles, such
as lasagna.
Wax Paper
50%, Medium
40%
Cooking ham, whole poultry, whole fish
and pot roasts.
To Test Cookware or Dinnerware for Microwave Use:
1. Place cookware or dinnerware in microwave oven with
1 cup (250 mL) of water beside it.
Simmering stews.
Heating bread, rolls and pastries.
2. Cook at 100% cooking power for 1 minute.
Do not use cookware or dinnerware if it becomes hot and the
water stays cool.
30%, Medium-Low Melting chocolate, butter and
marshmallows.
20%
Defrosting bread, fish, meats, poultry and
precooked foods.
Aluminum Foil and Metal
Always use oven mitts or pot holders when removing dishes from
the microwave oven.
Softening ice cream, butter and cheese.
10%, Low
Taking chill out of fruit.
Aluminum foil and some metal can be used in the microwave
oven. If not used properly, arcing (a blue flash of light) can occur
and cause damage to the microwave oven.
OK for Use
Racks and bakeware supplied with the microwave oven (on some
models), aluminum foil for shielding, and approved meat
thermometers may be used with the following guidelines:
■
Do not allow aluminum foil or metal to touch the inside cavity
walls, ceiling or floor.
†®STYROFOAM is a Registered Trademark of The Dow Chemical Company.
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MANUAL COOKING
Add a Minute
Manual Method Cooking
The ADD A MINUTE control automatically starts the microwave
oven at 100% power for 1 minute, and adds 1 minute of cook
time, up to 10 minutes, with each additional touch of the control.
Time may be added in 1-minute increments by touching ADD A
MINUTE, or by minutes and seconds using the interactive touch
screen display. Cook power or cook time may be changed after
cooking begins by using the “Adjust Settings” control. While
settings are being adjusted, the countdown freezes, and then
resumes when adjustments are made.
The Manual Method control on the Main Menu is for manual
cooking by cooking method. There are 9 methods from which to
choose. Some of the methods have set power levels that cannot
be changed. Use the following chart as a guide.
METHOD
COOKWARE
POWER/TEMP
SETTINGS
Reheat
Defrost
Cook
Microwave-safe 10-100%; 100% default
Microwave-safe 20% only
Micro Time/Power Cooking
Microwave-safe 10-100%; 100% default
Microwave-safe 30% only
The MICRO TIME/POWER control is for manual microwave
cooking.
Melt
Boil & Simmer Microwave-safe Enter desired time.
Browning Pan Browning Pan 100% only
To Use MICRO TIME/POWER:
1. Place food on the turntable, and close the door.
2. Touch MICRO TIME/POWER control pad.
Soften
Microwave-safe 20% only
3. Use number pads to enter the cook time in minutes and
Steam Cook
Keep Warm
Microwave-safe Enter desired time.
Microwave-safe 10% only
seconds.
If using 100% cooking power, skip Step 4.
4. Touch “Cook Power: 100%,” and then use number pad to
To Use:
adjust the power level, between 10% and 100%.
1. Place food on the turntable, and close the door.
2. Touch “Manual Method” on the Main Menu.
3. Select a method from the chart.
5. Touch “Start” on the touch screen, or START control.
The display will count down the cook time.
During the countdown, cook time and/or cooking power may
be changed by touching “Adjust Settings” on the touch
screen, and following the prompts.
4. Follow instructions on the display to program cooking time,
temperature and/or cooking power.
5. Touch “Start” on the touch screen, or START control.
When the cycle ends, the end-of-cycle tones will sound,
followed by reminder tones.
The display will count down the cook time.
During the countdown, cook time and some cooking powers
and/or temperatures may be changed by touching “Adjust
Settings” on the touch screen, and adjusting the remaining
time, cooking power and/or temperature.
6. Touch OFF control or open the door to stop reminder tones.
The display will return to the Main Menu after OFF control is
touched.
When the cycle ends, the end-of-cycle tones will sound,
followed by reminder tones.
6. Touch OFF control or open the door to stop reminder tones.
The display will return to the Main Menu after OFF control is
touched.
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Keep Warm
Cooking in Stages (or steps)
Manual cooking may be done in stages (or steps), up to 4 stages
total. The first stage may be programmed using any of the
manual controls. The stages may be reviewed at any time during
programming and/or cooking by touching “Review Steps” on the
touch screen.
WARNING
Food Poisoning Hazard
Do not let food sit in oven more than one hour before
or after cooking.
NOTE: Manual Defrost can be programmed only as the 1st stage,
and is not available for subsequent stage programming.
Doing so can result in food poisoning or sickness.
To Cook in Stages:
1. Follow steps 1-4 in “Micro Time/Power Cooking,”
Hot cooked food can be kept warm in the microwave oven. The
Keep Warm function uses 10% cook power. Keep Warm can be
used by itself, or it can be programmed to follow a cooking cycle.
See “Cooking in Stages” section.
or
follow steps 1-4 in “Manual Method Cooking.”
2. Touch “Add A Step” on the touch screen.
■
■
■
Cover plates of food.
3. Select cook method, and follow screen prompts to program
Cover foods that were covered while being cooked.
the next stage.
Do not cover baked goods such as pastries, pies, turnovers,
etc.
4. Repeat steps 2 and 3 to program each additional stage.
5. Touch “Start” on the touch screen, or START control.
The display will show the cycling stage’s cook time and
cooking power, and will count down each stage in turn.
To Use:
1. Place hot cooked food on the turntable, and close the door.
During the countdown, cook time and/or cooking power for
the cycling stage may be changed by touching “Adjust
Settings” on the touch screen, and following the prompts.
2. Touch KEEP WARM control.
3. Adjust warm time, if desired.
4. Touch “Start” on the touch screen, or START control.
The display will count down the warm time.
Each stage will immediately follow the previous stage, and
between cycle tones will sound when each new stage begins.
During the countdown, warm time may be changed by
touching “Adjust Settings” on the touch screen, and adjusting
the remaining time.
When the cycle ends, the end-of-cycle tones will sound,
followed by reminder tones.
6. Touch OFF control or open the door to stop reminder tones.
The display will return to the Main Menu after OFF control is
touched.
When the cycle ends, the end-of-cycle tones will sound,
followed by reminder tones.
5. Touch OFF control or open the door to stop reminder tones
and return to the Main Menu.
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PROGRAMMED COOKING
Sensor Cooking
Popcorn
Some automatic cycles are sensor cycles. See “Cook Method
Chart.” No amounts need to be entered. A sensor in the
microwave oven detects humidity released from the food as it
heats, and adjusts the cook time accordingly. The progress bar
appears during sensing (see “Progress Bar” section).
Popcorn is a sensor function. The sensor determines the
appropriate popping time of commercially packaged
microwavable popcorn.
The sensor will determine accurate popping times for bag sizes:
3.5 oz (99 g), 3.0 oz (85 g) or 1.75 oz (50 g). For bag sizes not
listed in this section, follow directions on the package.
Many sensor cycles require the covering of foods. Microwave-
safe containers or steamers with loose-fitting lids are
recommended. The loose-fitting lid allows enough steam to
escape to be detected by the sensor. When covering foods with
plastic wrap, be sure to leave a large enough vent opening to
allow the steam to escape.
NOTE: During Popcorn function, as with all microwave cooking
functions, the microwave oven should be attended at all times.
Listen for popping to slow to 1 pop every 1 or 2 seconds, then
stop the cycle.
■
For best results, do not place bag on cooking rack.
NOTES:
■
To avoid damage to the microwave oven, do not use regular
paper bags or glassware.
■
The microwave oven should be plugged in for at least
2 minutes.
■
■
Pop only 1 package of popcorn at a time.
■
The microwave oven cavity and the exterior of the cooking
container should be dry.
Follow manufacturer’s instructions when using a microwave
popcorn popper.
■
■
The room temperature should not exceed 95°F (35°C).
■
■
■
Do not try to pop unpopped kernels.
If the door is opened during a sensor cycle, sensing will stop
and the program will be canceled.
Use fresh bags of popcorn for optimal results.
Cooking results may vary by brand and fat content.
Preheating
To Use Popcorn:
Preheating of the browning pan is programmed in many
automatic cooking cycles. This preheating phase may also be
skipped by touching “Skip Preheat.”
1. Place popcorn bag on the turntable, and close the door.
2. Touch POPCORN control.
The microwave oven will start automatically. The display will
show when the microwave oven is sensing, and will start
counting down the time when sensing has finished.
For optimal results, we recommend completing the preheating
phase of each cycle in which preheating is programmed.
When the cycle ends, the end-of-cycle tones will sound,
followed by reminder tones.
Doneness
Doneness for food items may be adjusted for most automatic
cycles. Before starting a cycle, touch “Doneness” on the touch
screen, and adjust the doneness with “+” (more done) or “-” (less
done) controls. The “+” control adds to, and the “-” control
subtracts from the recommended default cook time.
3. Touch OFF control or open the door to stop reminder tones.
The display will return to the Main Menu after OFF control is
touched.
The more done and less done settings in most foods for which
doneness may be adjusted are equal. That is, the same amount
of time may be added to or subtracted from the cycle. Some of
the Meat and Poultry cycles have only the more done settings.
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Using Food Type
Reheat
The Food Type menu has 12 methods from which to choose.
The Reheat menu has a selection of main food categories, plus a
shortcut to Manual Reheat (see “Manual Method Cooking”
section).
Breakfast Food
Liquids
Dairy/Dessert
Snacks
Frozen Food
Vegetable
Fish/Seafood
Poultry
Beverage
Muffin
Casserole Leftover
Pizza Leftover
Soup
Meal
Roll
Bread
Casserole Leftover
Meat
Grains (Pasta/Rice)
Sauce
Manual Reheat
This menu allows you to choose what specific food item you
want to cook, and then choose how you would like to cook it, if
there is more than 1 cook method available. All cook methods
and foods are available through this menu.
See “Cook Method Chart” for food item details, such as specific
food items available, sensor functions and amounts.
To Use: Place food on the turntable, and close the door. Touch
“Cook Method” on Main Menu, touch “Reheat,” and then follow
screen prompts to make your selections, prepare your food and/
or microwave oven for reheating, and start the cycle.
See “Food Type Chart” in this manual, or review your Quick
Reference Guide for all of the food items and programmed
cycles.
See “Main Menu” section for an example of how using the Food
Type menu works.
Defrost
The Defrost menu has a selection of main food categories, plus a
shortcut to Manual Defrost (see “Manual Method Cooking”
section).
To Use: Place food on the turntable, and close the door. Touch
“Food Type” on Main Menu, select your food category, and then
follow the screen prompts to select your specific food item and
cook method, and to start the cycle.
Bread
Fish/Seafood
Meat
Poultry
Manual Defrost
Using Cook Method
The Cook Method menu has 8 methods from which to choose.
Defrost should not be used for food left out of the freezer for
more than 20 minutes, or for frozen ready-made food.
Reheat
Boil & Simmer
Soften
Defrost
Cook
Melt
■
Food should be 0°F (-18°C) or colder at the time the cycle is
started for optimal results. How foods are stored can affect
results.
Browning Pan
Steam Cook
■
Unwrap foods and remove lids (for example, from fruit juice
containers) before defrosting.
This menu allows you to start with the type of cooking you want,
and then choose your specific food item. All food items are
available through this menu.
■
■
Shallow packages will defrost more quickly than thick blocks.
Separate food pieces as soon as possible during or at the
end of the cycle for more even defrosting.
See each method’s respective section in this manual for method
details.
■
Use small pieces of aluminum foil to shield parts of food such
as chicken wings, leg tips and fish tails. See “Aluminum Foil
and Metal” first.
See “Cook Method Chart” for all of the programmed cycles.
See “Main Menu” section for an example of how using the Cook
Method menu works.
See “Cook Method Chart” for specific food items and amounts.
To Use: Place food on the turntable, and close the door. Touch
“Cook Method” on Main Menu, select your desired method, and
then follow the screen prompts to select your food item and to
start the cycle.
To Use: Place food on the turntable, and close the door. Touch
“Cook Method” on Main Menu, touch “Defrost,” and then follow
screen prompts to make your selections, and to start the cycle.
Defrost programs are set by the weight of the food item in
pounds and/or ounces. If the weight is not known, touch “Weight
Unknown” on the touch screen, and follow the prompts.
Preparation instructions for each food item will be displayed
while you are programming the cycle.
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Cook
Browning Pan
The Cook menu has a selection of main food categories, plus a
shortcut to Manual Cook (see “Manual Method Cooking” section)
The Browning Pan menu has a selection of main food categories,
plus a shortcut to Manual Browning Pan (see “Manual Method
Cooking” section).
Cereal/Oatmeal
Fish/Seafood
Pasta
Couscous
Frozen Food
Poultry
Egg
Meat
Rice
Egg
Fish Steak
Nuts
Frozen Food
Poultry Breast
Boneless
Meat
Vegetable
Manual Cook
Manual
Sausage
Browning Pan
See “Cook Method Chart” for food item details, such as sensor
functions, convection functions and amounts.
The Browning Pan function uses the specially designed browning
pan (provided with microwave oven) to brown, crisp, and pan-fry
foods in the microwave oven. While microwaves heat food from
above, they also heat the pan very quickly from below to brown
and crisp the food.
To Use: Place food on the turntable, and close the door. Touch
“Cook Method” on Main Menu, touch “Cook,” and then follow
screen prompts to make your selections, prepare your food and/
or microwave oven for cooking, and start the cycle.
Some Browning Pan cycles are programmed to preheat the
empty pan for 3 minutes before cooking begins. When the
preheating cycle is complete, the microwave oven will stop and
prompt you to add the food to the browning pan. The microwave
oven may prompt you to turn over the food during the cycle.
Boil & Simmer
The Boil & Simmer menu has a selection of main food categories,
plus a shortcut to Manual Boil & Simmer (see “Manual Method
Cooking” section).
See “Cook Method Chart” for specific food items and amounts.
Couscous
Rice
Dried Pasta
Fresh Pasta
■
Microwave oven cavity and door will become very hot during
the Browning Pan cycle. The use of oven mitts is
recommended.
Manual
Boil & Simmer
■
The browning pan will become very hot. Use oven mitts to
grasp and remove the pan from the microwave oven. To avoid
damage, do not place hot browning pan directly on heat-
sensitive surfaces.
Boil & Simmer is a sensor function.
See “Cook Method Chart” for specific food items and amounts.
■
Follow recommended water and food amounts that appear
on the display.
■
■
Use detachable handle when handling hot browning pan.
■
■
Use a microwave-safe dish with a loose-fitting lid.
Do not use plastic utensils on the browning pan, as it
becomes very hot quickly and could melt the utensils.
For best results, do not use plastic wrap as a cover during the
Boil & Simmer cycle.
■
■
To avoid scratching the browning pan, do not use metal
utensils.
■
Do not remove the lid while the dish is still in the microwave
oven, as the rush of steam will disrupt the sensor readings.
To avoid damage to the browning pan, do not use the
browning pan in any other microwave oven or in a standard
thermal oven.
To Use: Place food on the turntable, and close the door. Touch
“Cook Method” on Main Menu, touch “Boil & Simmer,” and then
follow screen prompts to make your selections, prepare your
food for simmering, and start the cycle.
■
For best results, coat the browning pan lightly with cooking
oil to make removing food and cleaning the pan easier.
To Use: Place food on the turntable, and close the door. Touch
“Cook Method” on Main Menu, touch “Browning Pan,” and then
follow screen prompts to make your selections, prepare the food
and/or browning pan for cooking, and start the cycle.
Simmering Pasta
The water will need to boil before adding the pasta. Place the
dish of water, covered, in the microwave oven and begin the
cycle. When the water boils, the microwave oven will stop and
prompt you to add the pasta. If manually simmering, place the
covered dish of water in the microwave oven, and set a simmer
time of 1 second. The water will start to boil, the 1-second
simmer time will end, and the microwave oven will stop.
Using oven mitts, gently remove the covered dish of boiling
water, add the pasta, re-cover, place the dish back in the
microwave oven and continue the cycle.
Simmering Rice
Place food and water/liquid, covered, in the microwave oven and
begin the cycle. The sensor determines when the water starts to
boil, and figures the simmer time, which will begin counting down
in the display.
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Melt
Most Used Menu
The Melt menu has a selection of main food categories, plus a
shortcut to Manual Melt (see “Manual Method Cooking” section).
The Most Used menu displays the 6 most used automatic
cooking programs. This provides you with your own customized
menu, which is easily accessible from the Main Menu.
Butter/Margarine
Chocolate
Caramel
Cheese
The programs are shown in order of frequency of use. The food
type is shown first on the selection pad, followed on the next line
by the cook method. Following is the default Most Used menu
screen:
Marshmallow
Manual Melt
See “Cook Method Chart” for specific food items and amounts.
To Use: Place food on the turntable, and close the door. Touch
“Cook Method” on Main Menu, touch “Melt,” and then follow
screen prompts to make your selections, prepare your food and/
or microwave oven for cooking, and start the cycle.
Soften
The Soften menu has a selection of main food categories, plus a
shortcut to Manual Soften (see “Manual Method Cooking”
section).
Brown Sugar
Cream Cheese
Manual Soften
Butter/Margarine
Frozen Juice
Caramel Dip
Ice Cream
To Update Most Used Menu: On the Most Used screen, touch
“Auto Update.” The microwave oven shows the 6 programs used
most frequently since the last time the menu was updated.
See “Cook Method Chart” for specific food items and amounts.
To Use: Place food on the turntable, and close the door. Touch
“Cook Method” on Main Menu, touch “More Choices,” and then
“Soften.” Follow screen prompts to make your selections,
prepare your food and/or microwave oven for cooking, and start
the cycle.
Steam Cook
The Steam Cook menu has a selection of main food categories,
plus a shortcut to Manual Steam Cook (see “Manual Method
Cooking” section).
Fish Fillet
Shrimp
Fresh Vegetable
Frozen Vegetable
Manual Steam
Cook
Steam Cook is a sensor function.
See “Cook Method Chart” for specific food items and amounts.
■
Use a microwave-safe steamer with a loose-fitting lid. Place
1¹⁄₄ cups (295 mL) water in the steamer base, place food in
the steamer insert, place the insert in the base and cover with
its lid.
■
■
Do not remove the lid while the steamer is inside the
microwave oven, as the rush of steam will disrupt the sensor
readings.
The steamer will become hot. Always use oven mitts or pot
holders when handling.
■
■
Do not overfill. One-half full is recommended.
Follow directions on the display.
To Use: Place food on the turntable, and close the door. Touch
“Cook Method” on Main Menu, touch “More Choices,” and then
“Steam Cook.” Follow screen prompts to make your selections,
prepare the food for steaming, and start the cycle.
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Food Type Chart
Use this chart as a reference for menu items available in the “Food Type” menu
BREAKFAST FOODS
Bacon
Cook or Browning Pan
Cereal Instant
Cook
Egg
Fried
- Cook or Browning Pan
Omelet
- Cook or Browning Pan
Poached
- Cook
French Toast
Cook or Browning Pan
Grits
Muffin
Fresh
- Reheat
Frozen
- Defrost or Reheat
Oatmeal
Instant
- Cook
Regular
- Cook
Sausage
Cook or Browning Pan
Quick
- Cook
Regular
- Cook
Hash Brown
Cook or Browning Pan
Hot Wheat
Cook
Scrambled
- Cook
DAIRY/DESSERT
Brown Sugar
Soften
Cheese
Melt
Chocolate
Melt
Cream Cheese
Soften
Ice Cream
Soften
Marshmallows
Melt
Nuts
Browning Pan
Butter/Margarine
Melt or Soften
Caramel
Melt
Caramel Dip
Soften
FROZEN FOOD
Frozen Entrée
Regular (8-20 oz [227-567 g])
- Cook
Large (40 oz [1.1 kg])
- Cook
Family Size (60 oz [1.7 kg])
- Cook
French Toast
Cook or Browning Pan
Hash Brown
Browning Pan
Pizza
Kids Pizza 5"
- Cook
Pizza Roll
Poultry
Chicken Nuggets
- Cook or Browning Pan
Chicken Tenders
- Cook or Browning Pan
Soup
Reheat
Vegetable
Cook or Steam Cook
Fish
Fillet, Breaded
- Cook or Browning Pan
Thin Crust
- Cook or Browning Pan
- Cook or Browning Pan
Fillet, Non-breaded
- Defrost, Cook or Browning Pan
Fish Stick
- Cook or Browning Pan
LIQUIDS
Beverage
Reheat
Frozen Juice
Soften
Soup, Frozen
Reheat
Soup, Thick
Reheat
Soup, Thin
Reheat
Sauce
Thick
- Reheat
Thin
- Reheat
SNACKS
Burrito
Kids Pizza 5"
Cook
Marshmallow
Melt
Pizza, Leftover
Reheat
Pizza Roll
Cook
Cook or Browning Pan
Potato Nuggets
Browning Pan
Snack Pocket
Cook
Cheese Sticks
Cook or Browning Pan
Instant Macaroni & Cheese
Cook
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VEGETABLE
Canned Vegetable
Cook
Fresh Vegetable
Asparagus
Fresh Vegetable (cont’d)
Corn on the Cob
- Cook or Steam Cook
Green Beans
Fresh Vegetable (cont’d)
Potato New/Red
- Steam Cook
Spinach
- Cook or Steam Cook
Broccoli
- Cook or Steam Cook
Carrots
- Cook or Steam Cook
Cauliflower
- Cook or Steam Cook
Mushroom
- Cook
Potato Baked/Sweet
- Cook
- Cook or Steam Cook
Summer Squash/Zucchini
- Cook or Steam Cook
Frozen Vegetable
Cook or Steam Cook
- Cook or Steam Cook
BREAD
Bagel
French Toast
Cook or Browning Pan
Muffin
Roll
Fresh/Leftover
- Reheat
Frozen
- Reheat or Defrost
Small
- Defrost
Medium
- Defrost
Large
Fresh
- Reheat
Frozen
- Defrost
- Reheat or Defrost
CASSEROLE
Casserole, Leftover
Reheat
FISH/SEAFOOD
Fish Fillet
Fish Steak
Scallops
Fresh
Cook, Defrost or Browning Pan
Fish Stick, Frozen
Defrost
- Cook or Steam Cook
Frozen, Breaded
Shrimp
Defrost or Steam Cook
Cook or Browning Pan
- Cook or Browning Pan
Frozen, Non-Breaded
- Cook, Defrost or Steam Cook
GRAINS: PASTA/RICE
Canned Pasta
Cook
Couscous
Pasta
Dried Pasta cont’d
- Penne
Rice
Brown Rice
- Instant
Cook or Boil & Simmer
Grits
Cook or Boil & Simmer
- Rotini
Cook or Boil & Simmer
- Spaghetti
Cook or Boil & Simmer
- Long Grain
Cook or Boil & Simmer
White Rice
Quick
- Cook
Regular
Cook or Boil & Simmer
Fresh Pasta
- Linguine
Cook or Boil & Simmer
- Ravioli
- Instant
Cook or Boil & Simmer
- Long Grain
Cook or Boil & Simmer
- Short Grain
- Cook
Instant Macaroni & Cheese
Cook
Pasta
Dried Pasta
- Fettuccine
Cook or Boil & Simmer
- Macaroni
Cook or Boil & Simmer
- Tortellini
Cook or Boil & Simmer
Cook or Boil & Simmer
Cook or Boil & Simmer
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MEAT
Beef
Ground Beef
- Defrost or Cook
Hamburger Patty
- Cook or Browning Pan
Steak
Meatballs
Cook or Browning Pan
Pork
Bacon
- Cook or Browning Pan
Ham Slice
Pork cont’d
Ham Steak
- Cook or Browning Pan
Pork Chops
- Defrost
Sausage
Cook or Browning Pan
Defrost
- Cook or Browning Pan
Hot Dog
Cook
POULTRY
Chicken Nuggets
Chicken Tenders
Cook or Browning Pan
Ground Poultry
Poultry Breast, Boneless Pan Brown
Cook or Browning Pan
Poultry Breast, Boneless Poached
Cook
Cook or Browning Pan
Chicken Pieces, Boneless
Defrost or Cook
Defrost or Cook
Chicken Pieces, Bone-In
Defrost or Cook
Cook Method Chart
Use this chart as a reference for menu items and amounts available in the “Cook Method” menu.
REHEAT
Beverage
Roll
Fresh: 1-6 rolls
Frozen: 1-6 rolls
Sauce
Thick: senses 1-4 cups (250 mL-1 L)
Thin: senses 1-4 cups (250 mL-1 L)
1 or 2 cups (250-500 mL)
Casserole, Leftover
1-4 cups (250 mL-1 L)
Meal (dinner plate)
1 meal (sensor)
2 meals
Soup
Muffin
Frozen: 1-4 cups (250 mL-1 L)
Thick: senses 1-4 cups (250 mL-1 L)
Thin: senses 1-4 cups (250 mL-1 L)
Manual Reheat
Fresh: 1-6 muffins
Frozen: 1-6 muffins
Pizza Leftover
1-3 slices
DEFROST
Bread
Meat
0.1-2.0 lbs (45-900 g)
Weight Unknown
- Bagel
0.1-6.5 lbs (45 g-2.9 kg)
Weight Unknown
- Chops
small: 2-8 bagels
medium: 1-6 bagels
large: 1-6 bagels
- Muffin
small: 1-6 pieces
medium: 1-6 pieces
large: 1-4 pieces
- Ground: 1, 2, 3 or 4 cups (250, 500, 750 mL or 1 L)
- Steak
small: 4, 6, 8, 10, 12, 14 or 16 muffins
medium: 1-6 muffins
large: 1-6 muffins
- Roll
small: 1-6 pieces
medium: 1-4 pieces
large: 1 or 2 pieces
Poultry
small: 1-6 rolls
medium: 1-6 rolls
large: 1-6 rolls
Fish/Seafood
0.1-4.5 lbs (45 g-2.0 kg)
Weight Unknown
- Fillet: 1-6 pieces
- Shrimp: 1-4 cups (250 mL-1 L)
- Scallops: 1-4 cups (250 mL-1 L)
- Steak: 1-4 pieces
0.1-6.5 lbs (45 g-2.9 kg)
Weight Unknown
- Breast: 1-6 pieces
- Ground: 1, 2, 3 or 4 cups (250, 500, 750 mL or 1 L)
- Pieces
small: 1-6 pieces
medium: 1-4 pieces
large: 1-4 pieces
Manual Defrost
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COOK
Cereal/Oatmeal
Pasta
Grits
Canned Pasta: senses 1-4 servings
- Quick: senses 1-4 servings
- Regular: senses 1-4 servings
Hot Wheat: 1-4 servings
Instant Cereal: 1-4 servings
Oatmeal
- Instant: 1-4 servings
- Regular: 1-4 servings
Couscous
Dried Pasta
- Fettuccine: senses 2-8 oz (57-227 g)
- Macaroni: senses 0.5-2.0 cups (125-500 mL)
- Penne: senses 0.5-2.0 cups (125-500 mL)
- Rotini: senses 0.5-2.0 cups (125-500 mL)
- Spaghetti: senses 2-8 oz (57-227 g)
Fresh Pasta
- Linguine: senses 9 or 18 oz (255 or 510 g)
- Ravioli: senses 9 or 18 oz (255 or 510 g)
- Tortellini: senses 9 or 18 oz (255 or 510 g)
Instant Macaroni & Cheese
senses 1-4 servings
Egg
Fried: 1-4 eggs
Omelet: 2-4 eggs
- 1 or 2 servings
Poultry
Chicken Nuggets: 1-4 servings (4-16 pieces)
Chicken Pieces
- Bone-In: 0.5-3.5 lbs (227 g-1.5 kg)
- Boneless: 0.2-1.5 lbs (90-680 g)
Chicken Tenders: 1-4 servings
Ground Poultry: 0.5, 1.0, 1.5 or 2.0 lbs (227, 454, 680 or 907 g)
Poultry Breast Boneless
- Pan Brown: 1-3 pieces
- Poached: 0.2-1.5 lbs (90-680 g)
Rice
Brown Rice
- Instant: senses 0.5-2.0 cups (125-500 mL)
- Long Grain: senses 0.5-2.0 cups (125-500 mL)
White Rice
- Instant: senses 0.5-2.0 cups (125-500 mL)
- Long Grain: senses 0.5-2.0 cups (125-500 mL)
- Short Grain: senses 0.5-2.0 cups (125-500 mL)
Vegetable
Poached: 1-4 eggs
Scrambled: 1-4 eggs
Fish/Seafood
Fish Fillet
- Fresh: senses 0.5-1.5 lbs (227-680 g)
- Frozen, Breaded: 1-4 servings
- Frozen, Non-breaded: 1-6 pieces
Fish Steak: 1 or 2 steaks
Fish Stick, Frozen: 1-4 servings (6-18 sticks)
Frozen Food
Burrito: 1 or 2 burritos
Cheese Sticks: 1-4 servings
Fish/Seafood
- Fillet, Breaded: 1-4 servings
- Fillet, Non-Breaded: 1-4 servings
- Fish Stick: 1-4 servings (6-18 pieces)
French Toast: 1-4 pieces
Frozen Entrée
- Regular: senses 8-20 oz (227-567 g)
- Large: 40 oz (1.1 kg)
- Family: 60 oz (1.7 kg)
Frozen Pizza
Canned Vegetable: 8-32 oz (237-946 mL)
Fresh Vegetable
- Asparagus: senses 8-16 oz (227-454 g)
- Broccoli: senses 1-6 cups (250 mL-1.5 L)
- Carrots: senses 1-6 cups (250 mL-1.5 L)
- Cauliflower: senses 1-6 cups (250 mL-1.5 L)
- Corn on the Cob: senses 1-4 ears
- Green Beans: senses 1-6 cups (250 mL-1.5 L)
- Mushroom: senses 1-6 cups (250 mL-1.5 L)
- Potato, Baked/Sweet: senses 1-4 potatoes
- Spinach: senses 2-6 cups (500 mL-1.5 L)
- Summer Squash/Zucchini: senses 1-6 cups (250 mL-1.5 L)
Frozen Vegetable: senses 2-6 cups (500 mL-1.5 L)
Manual Cook
- 5" Kids Pizza
- Pizza Roll: 1-4 servings
- Thin Crust: 6" - 12" (15.2-30.5 cm)
Frozen Vegetable: senses 2-6 cups (500 mL-1.5 L)
Hash Brown: 1-4 patties
Snack Pocket: 1 or 2 servings
Meat
Bacon: 2-4 slices
Ground Beef: 0.5, 1.0, 1.5 or 2.0 lbs (227, 454, 680 or 900 g)
Ham Slice: 1-4 slices
Ham Steak: 4-8 oz (113-227 g)
Hamburger Patty: 1-4 patties
Hot Dog: 1-4 hot dogs
Meatballs: 0.5 or 1.0 lb (227 or 454 g)
Sausage: 2-10 links
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BOIL & SIMMER
Couscous
senses 1-4 servings
Rice
Brown Rice
Dried Pasta
- Instant: senses 0.5-2.0 cups (125-500 mL)
- Long Grain: senses 0.5-2.0 cups (125-500 mL)
White Rice
- Instant: senses 0.5-2.0 cups (125-500 mL)
- Long Grain: senses 0.5-2.0 cups (125-500 mL)
- Short Grain: senses 0.5-2.0 cups (125-500 mL)
Manual Boil & Simmer
Fettuccine: senses 2-8 oz (57-227 g)
Macaroni: senses 0.5-2.0 cups (125-500 mL)
Penne: senses 0.5-2.0 cups (125-500 mL)
Rotini: senses 0.5-2.0 cups (125-500 mL)
Spaghetti: senses 2-8 oz (57-227 g)
Fresh Pasta
Linguine: senses 9 or 18 oz (255 or 510 g)
Ravioli: senses 9 or 18 oz (255 or 510 g)
Tortellini: senses 9 or 18 oz (255 or 510 g)
BROWNING PAN
Egg
Fried: 1-4 eggs
Meat
Bacon: 2-4 slices
Omelet: 2-4 eggs
Ham Slice: 1-4 slices
Fish Steak
Ham Steak: 4-8 oz (113-227 g)
Hamburger Patty: 1-4 patties, 0.3 lb (136 g) each
Meatballs: 0.5-1.0 lbs (227-454 g)
Nuts
0.5-1.0 lb (227-454 g)
Frozen Food
Cheese Sticks: 1-4 servings
Chicken Nuggets: 1-4 servings (4-16 pieces)
Chicken Tenders: 1-4 servings
Fish
0.5, 1.0, 1.5 or 2 cups (125, 250, 375 or 500 mL)
Poultry Breast, Boneless
1-3 pieces, 0.4 lb (113 g) each
Sausage
2-10 links
Manual Browning Pan
- Fillet Frozen, Breaded: 1-4 servings
- Fish Stick Frozen: 1-4 servings (6-18 pieces)
French Toast: 1-4 pieces
Hash Brown: 1-4 patties
Pizza Roll: 1-4 servings
Pizza Thin Crust: 6"-12" (15.2-30.5 cm)
Potato Nuggets: 1-4 servings
Sausage: 2-10 links
MELT
Butter/Margarine
0.5, 1.0, 1.5 or 2 sticks or 1-8 tbs (15-120 mL)
Caramel
7 or 14 oz (199 or 397 g)
Cheese
8 or 16 oz (227 or 454 g)
Chocolate
1-12 oz (28-340 g) or 0.5, 1.0, 1.5 or 2.0 cups
(125, 250, 375 or 500 mL)
Marshmallow
5 or 10 oz (142-283 g)
Manual Melt
SOFTEN
Brown Sugar
0.5, 1.0, 1.5 or 2.0 cups (125, 250, 375 or 500 mL)
Butter/Margarine
Cream Cheese
3 or 8 oz (85 or 227 g)
Frozen Juice
0.5, 1.0, 1.5 or 2 sticks or 1-8 tbs (15-120 mL)
Caramel Dip
18 oz (510 g)
6, 12 or 16 oz (170, 340 or 454 g)
Ice Cream
16, 32 or 64 oz (473, 946 mL or 1.9 L)
Manual Soften
STEAM COOK
Fish Fillet
Fresh Vegetable cont’d
senses 0.5-1.5 lb (227-680 g)
Red Potato, New: senses 2-6 cups (500 mL-1.5 L
Spinach: senses 4-8 cups (1-2 L)
Summer Squash/Zucchini: senses 2-6 cups (500 mL-1.5 L)
Frozen Vegetable
Fresh Vegetable
Asparagus: senses 8-16 oz (227-454 g)
Broccoli: senses 2-6 cups (500 mL-1.5 L)
Carrots: senses 2-6 cups (500 mL-1.5 L)
Cauliflower: senses 2-6 cups (500 mL-1.5 L)
Corn on the Cob: senses 1-4 ears
Green Beans: senses 2-6 cups (500 mL-1.5 L)
senses 2-6 cups (500 mL-1.5 L)
Shrimp
senses 5-8 oz (142-227 g)
Manual Steam Cook
26
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MICROWAVE OVEN CARE
General Cleaning
IMPORTANT: Before cleaning, make sure all controls are off and the microwave oven is cool. Always follow label instructions on
cleaning products.
Soap, water and a soft cloth or sponge are suggested unless otherwise noted.
GREASE FILTERS
CONTROL PANEL/INTERACTIVE TOUCH DISPLAY
Do not use ammonia or corrosive cleaning agents such as lye-
based oven cleaners.
Activate the Control Lock to avoid touch screen activation during
cleaning. See “Control Lock” section.
■
Hot water and mild detergent:
To avoid damage to the control panel/touch display, do not use
abrasive cleaners, steel-wool pads or gritty washcloths.
Soak filters, then scrub and swish to remove embedded dirt
and grease. Rinse well and shake to dry.
Use gentle pressure when wiping the touch screen.
■
Glass cleaner and soft cloth:
■
Dishwasher:
Apply glass cleaner to soft cloth, not directly on panel.
Mild soap, water and soft washcloth
Wash separately, not with dirty dishes, because food can be
trapped in the filters.
■
NOTE: Some discoloration of the filters may occur after
cleaning them in the dishwasher. This is normal, and will not
affect the performance of the grease filters.
MICROWAVE OVEN DOOR AND EXTERIOR
The area where the microwave oven door and frame touch when
closed should be kept clean.
MICROWAVE OVEN CAVITY
■
Mild, nonabrasive soaps and detergents:
The gray finish inside the microwave oven cavity is a durable,
nonstick coating that makes soils easier to remove.
Rinse with clean water and dry with soft, lint-free cloth.
■
Glass cleaner and paper towels or nonabrasive plastic
scrubbing pad:
To avoid damage to the microwave oven cavity, do not use metal
or sharp utensils or scrapers, soap-filled scouring pads, abrasive
cleaners, steel-wool pads, gritty washcloths or some recycled
paper towels. If damage occurs, special touch-up paint may be
applied. See “Assistance or Service” to order.
Apply glass cleaner to towel, not directly to surface.
Stainless Steel (on some models)
To avoid damage to the microwave oven door and exterior, do
not use soap-filled scouring pads, abrasive cleaners, steel-wool
pads, gritty washcloths or some paper towels. Rub in direction of
grain.
The area where the microwave oven door and frame touch when
closed should be kept clean.
Average soil
■
KitchenAid® Stainless Steel Cleaner and Polish (not included)
■
Mild, nonabrasive soaps and detergents:
KitchenAid® Stainless Steel Wipes (not included):
Rinse with clean water and dry with soft, lint-free cloth.
See “Assistance or Service” section to order.
Liquid detergent or all-purpose cleaner:
Rinse with clean water and dry with soft, lint-free cloth.
Vinegar for hard water spots
Heavy soil
Mild, nonabrasive soaps and detergents:
■
■
■
Heat 1 cup (250 mL) of water for 2 to 5 minutes in microwave
oven. Steam will soften soil. Rinse with clean water and dry
with soft, lint-free cloth.
Odors
Lemon juice or vinegar:
TURNTABLE
■
Replace turntable immediately after cleaning. Do not operate the
microwave oven without the turntable in place.
Heat 1 cup (250 mL) of water with 1 tbs (15 mL) of either
lemon juice or vinegar for 2 to 5 minutes in microwave oven.
■
Mild cleanser and scouring pad
Dishwasher
Microwave Inlet Cover
■
To avoid arcing and damage to the microwave oven, the
microwave inlet cover (see “Parts and Features”) should be kept
clean.
■
Wipe with wet cloth.
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BROWNING PAN
RACK SUPPORTS
To avoid damage to the browning pan, do not use abrasive
cleansers or scrubbers.
To avoid soil buildup which may lead to arcing and cause
damage to the microwave oven, clean rack supports often.
■
Mild cleanser, water and washcloth
Dishwasher
Do not use soap-filled scouring pads, abrasive cleaners, steel-
wool pads, gritty washcloths or some recycled paper towels.
■
■
Mild, nonabrasive soap or detergent and washcloth,
toothbrush or cotton swab:
COOKING RACK
Rinse with clean water and dry with soft, lint-free cloth.
Dishwasher cleaning is not recommended. To avoid damage to
the cooking rack, do not use abrasive cleansers or scrubbers.
■
Mild cleanser, water and washcloth
Replacing Filters
The grease filters should be removed and cleaned at least once a
month. The charcoal filters cannot be washed and should be
replaced every 6 to 12 months. Do not operate the microwave
oven without the filters in place. See “Replacement Parts”
section in “Assistance or Service” to reorder filters. See “General
Cleaning” for cleaning instructions.
To Remove/Replace:
1. Squeeze the small tab on the outer edge of the filter frame
inward, and pull down until the frame and filters drop out.
A
A
B
C
D
B
C
A. Filter frame
B. Small tab
C. Grease filter
A. Retaining spring
B. Filter frame
C. Grease filter
D. Charcoal filter
2. Replace the filters by inserting the wide tab of the filter frame
into the inner portion of the filter housing, then swinging the
outside of the frame up until it fits into place.
A
B
C
A. Filter frame
B. Wide tab
C. Microwave oven bottom
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3. For wall or roof venting, remove the vent deflector by
removing the mounting screws (1 from each end), and lifting
out the vent deflector.
Replacing Cooktop Light
The cooktop light consists of two 10W low-voltage halogen
capsule bulbs. See “Assistance or Service” section to reorder.
You will need a TORX®† T10 screwdriver to remove the bulb cover
mounting screw.
A
B
C
To Replace:
1. Unplug microwave oven or disconnect power.
2. Remove bulb cover mounting screw, and gently open cover.
A. Bulb cover
B. Vent deflector
C. Vent deflector mounting screws (2)
4. Remove the bulb cover mounting screw, then lift cover.
A
A
B
C
A. Mounting screw
B. Bulb cover lens
C. Halogen bulb
3. Remove the burned-out bulb.
4. Replace bulb, using a tissue or wearing clean cotton gloves
to handle the bulb. Do not touch bulb with bare fingers.
5. Close bulb cover and replace mounting screw.
6. Plug in microwave oven or reconnect power.
Replacing Microwave Oven Light
A. Bulb cover mounting screw
The microwave oven light is a 10W low-voltage halogen capsule
bulb. It will automatically come on when the door is opened and
when the microwave oven is operating. See “Assistance or
Service” section to reorder. You will need a TORX®† T10
screwdriver to remove the bulb cover.
5. Remove the burned-out bulb by squeezing the wire clip
together, pulling to the right and lifting.
To Replace:
1. Unplug microwave oven or disconnect power.
2. Gently pull vent screen rings and lift the screen off the
exhaust vent at the top of the microwave oven.
6. Replace bulb, using tissue or wearing clean cotton gloves to
handle bulb. Do not touch bulb with bare fingers.
If using recirculating exhaust venting, skip Step 3.
7. Close bulb cover, and fasten with screw.
If using recirculating exhaust venting, skip Step 8.
8. For wall or roof venting, replace the vent deflector removed in
Step 3.
9. Replace vent screen.
10. Plug in microwave oven or reconnect power.
A
B
C
A. Vent screen
B. Rings
C. Bulb cover (under screen)
†®TORX is a registered trademark of Textron Innovations Inc.
29
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TROUBLESHOOTING
Try the solutions suggested here first in order to avoid the cost of an unnecessary service call.
Nothing will operate
Turntable alternates rotation directions
■
■
Has a household fuse blown, or has a circuit breaker
tripped?
Replace the fuse or reset the circuit breaker. If the problem
continues, call an electrician.
■
This is normal and depends on motor rotation at the
beginning of the cycle.
Display shows time countdown, but is not operating
Is the microwave oven wired properly?
See Installation Instructions provided with your microwave
oven.
■
■
Is the Timer in use?
See “Timer” section.
Is the Learning Mode in use?
See “Learning Mode” section.
Microwave oven will not operate
■
Is the magnetron working properly?
Steam is coming from the vent screen
Try to heat 1 cup (250 mL) of cold water for 2 minutes at
100% cooking power. If water does not heat, try the steps
below. If microwave oven still does not operate, call for
service. See “Assistance or Service” section.
■
■
Some steam is normal.
Fan running slower than usual
■
■
Is the door completely closed?
Firmly close door.
Has the microwave oven been stored in a cold area?
The fan will run slower until the microwave oven warms up to
normal room temperature.
Has the microwave oven been inactive and the door
closed for more than 5 minutes?
Open and close the door. See “Start” section.
■
Is a spacer (on some models) attached to the inside of the
door?
Fan running during cooktop usage
Remove spacer, then firmly close door.
■
This is normal. The microwave oven’s cooling fan, which is
separate from the vent fan, automatically comes on during
microwave oven operation to cool the microwave oven. Both
the vent fan and the cooling fan may also automatically come
on and cycle on and off to cool the microwave oven’s
controls while the cooktop below is being used.
■
■
■
■
Is the electronic microwave oven control set correctly?
See “Microwave Oven Control” section.
Is the Control Lock set?
See “Control Lock” section.
Is the Learning Mode activated?
See “Learning Mode” section.
Cooking times seem too long
Does the display show a message about opening the
door?
The door has been closed for an extended period of time
(about 5 minutes) after placing food and before starting the
microwave oven. Open and close the door, then start the
cycle.
■
■
■
Is the cooking power set properly?
See “Microwave Cooking Power” section.
Are large amounts of food being heated?
Larger amounts of food need longer cooking times.
Is the incoming voltage less than specified in “Microwave
Hood Combination Safety?”
Have a qualified electrician check the electrical system in the
home.
Microwave oven door looks wavy
■
This is normal and will not affect performance.
Radio, TV or cordless phone interference
Turntable will not operate
■
■
Is the microwave oven plugged into the same outlet?
Try a different outlet.
■
■
Is the turntable properly in place?
Make sure turntable is correct side up and is sitting securely
on the turntable support.
Is the radio or TV receiver near the microwave oven?
Move the receiver away from the microwave oven, or adjust
the radio or TV antenna.
Is the turntable support operating properly?
Remove turntable. Remove and clean turntable support and
rollers. Replace turntable support. Replace turntable. Place
1 cup (250 mL) of water on turntable, then restart microwave
oven. If it still is not working, call for service. See “Assistance
or Service” section. Do not operate the microwave oven
without turntable and turntable support working properly.
■
■
Are the microwave oven door and sealing surfaces clean?
Make sure these areas are clean.
Is the cordless phone frequency 2.4 GHz?
Some 2.4 GHz-based cordless phones and home wireless
networks may experience static or noise while the microwave
oven is on. Use a corded phone or a different frequency
cordless phone, or avoid using these items during microwave
oven operation.
30
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ASSISTANCE OR SERVICE
Before calling for assistance or service, please check
“Troubleshooting.” It may save you the cost of a service call. If
you still need help, follow the instructions below.
For further assistance
If you need further assistance, you can write to KitchenAid with
any questions or concerns at:
When calling, please know the purchase date and the complete
model and serial number of your appliance. This information will
help us to better respond to your request.
KitchenAid Brand Home Appliances
Customer eXperience Center
553 Benson Road
Benton Harbor, MI 49022-2692
If you need replacement parts
Please include a daytime phone number in your correspondence.
If you need to order replacement parts, we recommend that you
use only factory specified parts. These factory specified parts will
fit right and work right because they are made with the same
precision used to build every new KITCHENAID® appliance.
Replacement Parts
Turntable
Browning Pan
To locate factory specified parts in your area, call us or your
nearest KitchenAid designated service center.
Part Number 8205992
Part Number 8205996
Turntable Support and Rollers Browning Pan Handle
Part Number 8206222
Part Number W10120838
In the U.S.A.
Turntable Hub
Part Number 8205994
Grease Filters (2)
Part Number W10120839
Call the KitchenAid Customer eXperience Center toll free:
1-800-422-1230.
Cooking Rack (rectangular)
Part Number 8206117
Charcoal Filters (2)
Part Number W10120840
Our consultants provide assistance with:
■
■
■
■
■
Features and specifications on our full line of appliances.
Installation information.
Cooking Rack Spacer
Part Number 8206116
Cooktop and Microwave Oven
Light
Part Number 8204670
Cooking Rack Hook
Part Number 8206118
Use and maintenance procedures.
Accessory and repair parts sales.
Cleaning and Maintenance Supplies
Specialized customer assistance (Spanish speaking, hearing
impaired, limited vision, etc.).
Heavy Duty Degreaser
Part Number 31552
KITCHENAID® Stainless Steel
Cleaner and Polish
Part Number 4396920
KITCHENAID® Stainless Steel
Wipes
Part Number 8212510
■
Referrals to local dealers, repair parts distributors and service
companies. KitchenAid designated service technicians are
trained to fulfill the product warranty and provide after-
warranty service, anywhere in the United States.
All-Purpose Appliance
Cleaner
Part Number 31662
Cavity Touch Up Paint
Part Number 8204955
To locate the KitchenAid designated service company in your
area, you can also look in your telephone directory Yellow
Pages.
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KITCHENAID® BUILT-IN OVEN & MICROWAVE
WARRANTY
ONE YEAR LIMITED WARRANTY
For one year from the date of purchase, when this major appliance is operated and maintained according to instructions attached to or
furnished with the product, KitchenAid or KitchenAid Canada (hereafter “KitchenAid”) will pay for factory specified parts and repair
labor to correct defects in materials or workmanship. Service must be provided by a KitchenAid designated service company.
SECOND THROUGH FIFTH YEAR LIMITED WARRANTY ON CERTAIN COMPONENT PARTS
In the second through fifth years from the date of purchase, when this appliance is operated and maintained according to instructions
attached to or furnished with the product, KitchenAid or KitchenAid Canada will pay for factory specified parts for the following
components if defective in materials or workmanship:
■
Electric element
■
Solid state touch control system parts
SECOND THROUGH TENTH YEAR LIMITED WARRANTY
On microwave ovens only, in the second through tenth years from date of purchase, when this major appliance is operated and
maintained according to instructions attached to or furnished with the product, KitchenAid will pay for factory specified parts for the
stainless steel oven cavity/inner door if the part rusts through due to defects in materials or workmanship.
ITEMS KITCHENAID WILL NOT PAY FOR
1. Service calls to correct the installation of your major appliance, to instruct you how to use your major appliance, to replace or repair
house fuses or to correct house wiring or plumbing.
2. Service calls to repair or replace appliance light bulbs, air filters or water filters. Those consumable parts are excluded from warranty
coverage.
3. Repairs when your major appliance is used for other than normal, single-family household use.
4. Damage resulting from accident, alteration, misuse, abuse, fire, flood, acts of God, improper installation, installation not in
accordance with electrical or plumbing codes, or use of products not approved by KitchenAid.
5. Replacement parts or repair labor costs for units operated outside the United States or Canada.
6. Pickup and delivery. This major appliance is designed to be repaired in the home.
7. Repairs to parts or systems resulting from unauthorized modifications made to the appliance.
8. Expenses for travel and transportation for product service in remote locations.
9. The removal and reinstallation of your appliance if it is installed in an inaccessible location or is not installed in accordance with
published installation instructions.
DISCLAIMER OF IMPLIED WARRANTIES; LIMITATION OF REMEDIES
CUSTOMER'S SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE PRODUCT REPAIR AS PROVIDED
HEREIN. IMPLIED WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE,
ARE LIMITED TO ONE YEAR OR THE SHORTEST PERIOD ALLOWED BY LAW. KITCHENAID SHALL NOT BE LIABLE FOR
INCIDENTAL OR CONSEQUENTIAL DAMAGES. SOME STATES AND PROVINCES DO NOT ALLOW THE EXCLUSION OR LIMITATION
OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, OR LIMITATIONS ON THE DURATION OF IMPLIED WARRANTIES OF
MERCHANTABILITY OR FITNESS, SO THESE EXCLUSIONS OR LIMITATIONS MAY NOT APPLY TO YOU. THIS WARRANTY GIVES
YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS, WHICH VARY FROM STATE TO STATE OR PROVINCE
TO PROVINCE.
Outside the 50 United States and Canada, this warranty does not apply. Contact your authorized KitchenAid dealer to determine if
another warranty applies.
If you need service, first see the “Troubleshooting” section of the Use & Care Guide. After checking “Troubleshooting,” additional help
can be found by checking the “Assistance or Service” section or by calling KitchenAid. In the U.S.A., call 1-800-422-1230. In Canada,
call 1-800-807-6777.
9/05
Keep this book and your sales slip together for future
reference. You must provide proof of purchase or installation
date for in-warranty service.
Dealer name____________________________________________________
Address________________________________________________________
Phone number__________________________________________________
Model number __________________________________________________
Serial number __________________________________________________
Purchase date __________________________________________________
Write down the following information about your major appliance
to better help you obtain assistance or service if you ever need it.
You will need to know your complete model number and serial
number. You can find this information on the model and serial
number label located on the product.
461965266853
4/07
Printed in China
W10131854
© 2007. All rights reserved.
®Registered Trademark/TM Trademark of KitchenAid, U.S.A.
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