Kingston Technology Computer Drive DTPV M User Manual
help.pdf  
Help for DTVP-M Users  
Introduction  
System Requirements  
Recommendations  
Initialization  
• Pentium III Processor or equivalent (or faster)  
• 15MB free disk space  
DTVP-M Login  
Password Criteria  
Device Lockout  
Forgot Password  
Change Password  
Reset Option  
• USB 2.0  
• Windows XP SP2/SP3, Vista SP1/SP2, & 7  
• Two consecutive drive letters after the last physical  
disk drive  
About DTVP-M  
Drive Letter Conflict  
Introduction  
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This document covers the DataTraveler® Vault Privacy – Managed device (referred to simply as DTVP-  
M from this point forward) based on the default factory settings with no customizations.  
The instructions and procedural steps in this help document were created based on the default ‘out-of-  
box’ settings configured in the SafeConsole Management Server.  
Policies implemented in SafeConsole are “pushed” out to the DTVP-M device during initialization and  
reflect in the menu options available (or unavailable) in the client interface of the DTVP-M. To ensure  
the desired user experience and proper deployment of the device, please consult your helpdesk and/or  
SafeConsole administrator prior to use.  
Recommendations  
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To ensure there is ample power provided to the DTVP-M device, use only in USB ports connected  
directly to your notebook or desktop, as seen in Figure 1.1. Avoid connecting the DTVP-M to any  
peripheral device(s) that may feature a USB port, such as a keyboard or USB hub, as in Figure 1.2.  
Figure 1.1 – Recommended Usage  
Figure 1.2 – Not Recommended  
Document No. 48000031-001.A00  
DataTraveler® Vault – Privacy Managed  
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Once a connection to the server is confirmed, you will be  
asked to create a password that will be used to unlock the  
secure data partition each time you log into the DTVP-M.  
1. Once you’ve decided on a password, enter it into  
the ‘Select password’ field, and re-enter it in the  
‘Confirm password’ field, as seen in Figure 1.6.  
The password you create must meet the following  
criteria before the initialization process will allow  
you to continue:  
• Passwords must contain at least  
8
characters (default SafeConsole setting) or  
more (up to 64 characters)  
• Passwords must also contain all three of  
the following default criteria options:  
UPPER CASE (A-Z), lower case (a-z), &  
numeric (0-9) characters  
Figure 1.6 – Create Password  
You may also enter a password hint, but it is not mandatory. However, the hint field can be useful in  
providing you a clue as to what the password is, should you ever forget your DTVP-M password.  
(Note: The password hint CANNOT match or contain the exact password string.)  
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2. Click the checkbox to acknowledge your reading  
and understanding of the warranty.  
3. Click on the arrow button (  
) to continue.  
4. When prompted, enter your DTVP-M password  
into the textbox (seen in Figure 1.7) and click on  
the arrow button to continue. (Note: The arrow  
button will enable as soon as you enter the first  
password character into the textbox.)  
Figure 1.7 – Enter Password  
(IMPORTANT NOTE: You MUST complete step 4 by  
entering your DTVP-M password (created in step 1) in  
order to complete the initialization process successfully.)  
This completes the initialization process and unlocks the secure data partition.  
DTVP-M Help  
DataTraveler® Vault – Privacy Managed  
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DTVP-M Login  
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You must supply your DTVP-M password each time you wish to log into the device. During the login  
process, if an incorrect password is entered, you will be given another opportunity to enter the correct  
password; however, there is a built-in security feature that tracks the number of failed login attempts. If  
this number reaches the pre-configured value of 10 failed attempts, the DTVP-M will lock and require a  
device reset of the secure data partition prior to next use. This means that all data stored on the DTVP-  
M will be lost. See Device Lockout on page 4.  
Device Lockout  
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The DTVP-M includes a security feature that prevents unauthorized access to the data partition once a  
maximum number of consecutive failed login attempts (MaxNoA for short) has been made; the default  
“out-of-box” configuration has a pre-configured value of 10 (no. of attempts.)  
The ‘lock-out’ counter tracks each failed login and gets reset one of two ways: 1) A successful login  
prior to reaching MaxNoA or 2) reaching MaxNoA and resetting the device.  
If an incorrect password is entered, an error message will appear  
just below the text box, indicating an invalid password. See  
Figure 1.8.  
With each failed login attempt, you will see a different error  
message indicating the number of attempts left before reaching  
MaxNoA (which is set to 10 by default.)  
After the 10th failed login attempt, the DTVP-M will permanently  
lock the data partition and require a device reset prior to next use.  
This means that all data stored on the DTVP-M will be lost and  
Figure 1.8 – Login Failure  
you will need to create a new password.  
This security measure limits someone who does not have your  
password from attempting countless login attempts and gaining  
access to your protected data.  
If you are the owner of the DTVP-M and have forgotten your  
password, the same security measures will be enforced, including  
a device reset.  
(Note: If ‘Remote Password Reset’ is enabled on the SafeConsole  
Figure 1.9 – MaxNoA Reached  
Management Server, the SafeConsole administrator will be able to  
reset your password without resetting the device, thus saving the  
data stored on the protected partition.*)  
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*Even with ‘Remote Password Reset’ enabled, the maximum number of incorrect login  
attempts, including response codes, is 10. If not using the ‘Forgot Password’ option, the  
response code window will automatically invoke after the 7th failed login attempt.  
DTVP-M Help  
DataTraveler® Vault – Privacy Managed  
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Forgot Password  
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The ‘Remote Password Reset’ is a feature in SafeConsole that allows DTVP-M users to change/create  
passwords without resetting the device, thus saving all data stored on the DTVP-M. The ‘Forgot  
Password’ menu option is available on the DTVP-M ONLY when ‘Remote Password Reset’ is enabled  
on the SafeConsole Management Server (consult your helpdesk or administrator for details.)  
(Note: Remote Password Reset needs to be enabled on the SafeConsole Management  
Server PRIOR to initializing the DTVP-M device. By default, this feature is disabled. In either  
case, the pre-configured value for maximum number of password attempts {MaxNoA} is 10.)  
Change Password  
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This feature allows you to change your current DTVP-M password. You MUST know the existing  
password to utilize this function, as it will lock the device and prompt you for the existing DTVP-M  
password prior to invoking the ‘Change Password’ routine.  
Reset Option  
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This feature resets the DTVP-M back to its original “out-of-box” state. Resetting the device will erase  
all of the data stored in the protected area and require users to generate a new password.  
(Note: The DTVP-M must register with SafeConsole each time the device is reset. Do NOT  
use this function if you are on a stand-alone workstation or in a remote location that does not  
have access to the SafeConsole server. Consult your administrator before resetting DTVP-M.  
About DTVP-M  
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This option provides basic information regarding the DTVP-M, including copyright, build number and  
serial number of the device. The ‘About’ section is also customizable (by your Administrator) in  
SafeConsole under the ‘Device User Information’ tab of Administrator Tools (up to 127 characters.)  
Figure 1.11 – About DTVP-M (Custom)  
Figure 1.10 – About DTVP-M (Default)  
DTVP-M Help  
DataTraveler® Vault – Privacy Managed  
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Drive Letter Conflict  
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The DTVP-M requires two consecutive drive letters AFTER the last physical disk that appears before  
the ‘gap’ in drive letter assignments. This does NOT pertain to network shares because they are  
specific to user-profiles and not the system hardware profile itself, thus appearing available to the OS.  
What this means is, Windows may assign the DTVP-M a drive letter that’s already in use by a network  
share or Universal Naming Convention (UNC) path, causing a drive letter conflict. If this happens,  
please consult your administrator or helpdesk department on changing drive letter assignments in  
Windows Disk Management (administrator privileges required.)  
Figure 1.12 – Drive Letter Assignment  
If there are no network shares on your system and the DTVP-M still won’t load, it is possible that a card  
reader, removable disk, or other previously-installed device is holding on to a drive-letter assignment  
and still causing a conflict.  
Please note that native Drive Letter Management has improved significantly in Windows XP SP3, Vista,  
and 7, so you may not come across this issue, but if you are unable to resolve the conflict, please  
contact Kingston’s Technical Support Department for further assistance.  
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DTVP-M Help  
DataTraveler® Vault – Privacy Managed  
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