USER’S INFORMATION MANUAL
OUTDOOR SPLIT-SYSTEM
®
AIR CONDITIONING OR HEAT PUMP
MODELS: SINGLE PHASE & THREE PHASE
TABLE OF CONTENTS
SAFETY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
HOW YOUR SYSTEM WORKS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
THERMOSTATS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
PROGRAMMABLE ELECTRONIC THERMOSTATS . . . . . . . . . . . . . 2
START-UP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2
SYSTEM OPERATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2
LIMITED WARRANTY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
Johnson Controls Unitary Products
Consumer Relations
CONTACT INFORMATION
•
follow the instructions.
5005 York Drive
Norman, OK 73069
•
Contact us by mail:
The manufacturer recommends that the user read this
manual and keep the manual for future reference.
THERMOSTATS
YOUR KEY TO COMFORT
Although thermostats may vary widely in appearance, they are all
designed to perform the same basic function: to control the operation of
your air conditioning or heat pump system. Regardless of size or shape,
each thermostat will feature a temperature indicator; a dial, arm, or
push button for selection of the desired temperature; a fan switch to
choose the indoor fan operation; and a comfort switch for you to select
the system mode of operation.
SAFETY
This product must be installed and serviced by a qualified installer
or service agency. Improper installation, adjustment, alteration, ser-
vice or maintenance can cause injury or property damage.
HOW YOUR SYSTEM WORKS
Only approved thermostats have been tested and are fully compatible
with this equipment. Please be aware that many different thermostats
operate on batteries or “power stealing” principals. These types of ther-
mostats can not be supported as trouble free when used with this product.
COOLING CYCLE
If your hand is wet and you blow on it, it feels cool because some of the
moisture is evaporating and becoming a vapor. This process requires
heat. The heat is being taken from your hand, so your hand feels cool.
If your system has been designed to allow both cooling and heating
operation, you may have either a manual change-over type, or a pro-
grammable electronic type thermostat.
That’s what happens with an air conditioner. During the cooling cycle,
your system will remove heat and humidity from your home and will
transfer this heat to the outdoor air.
Manual change-over simply means that the comfort switch must be
manually positioned every time you wish to switch from the cooling to
heating or heating to cooling modes of operation.
HEATING CYCLE (HEAT PUMPS)
A complete operating instruction is provided by the manufacturer for
each thermostat. Familiarize yourself with its proper operation to obtain
the maximum comfort with minimum energy consumption.
During the heating cycle, your system will remove heat and humidity
from the outdoor air and will transfer this heat to your home. This is pos-
sible because even 0°F outdoor air contains a great deal of heat.
Remember that your heat pump doesn’t generate much heat, it merely
transfers it from one place to another.
The computerized electronic thermostat is actually a sophisticated elec-
tronic version of a manual change-over type. This thermostat includes
features which allow “set-back” temperature variations for periods of
sleep, or while you are away during the day, and means energy savings
for you. The thermostat also features a digital clock.
System Operation
Your thermostat puts full control of the comfort level in your home at
your fingertips. DO NOT switch your thermostat rapidly ON and OFF or
between HEAT to COOL. This could damage your equipment. Always
allow at least 5 minutes between changes.
COOLING ONLY
If your air conditioning system is designed to provide cooling only (AC),
with no capability for heating operation (heat pump), a two-stage cool-
ing only thermostat, with a manual, one-position “Cool” and “Off” com-
fort switch is all that is required for system operation.
SETTING THE THERMOSTAT
COOLING AND HEATING (HEAT PUMP)
The main power to the system must be kept ON at all times to pre-
vent damage to the outdoor unit compressor. If necessary, the ther-
mostat control switch should be used to turn the system OFF.
Should the main power be disconnected or interrupted for 8 hours
or longer, DO NOT attempt to start the system for 8 hours after the
power has been restored to the outdoor unit. If heat is needed dur-
ing this 8 hour period, use emergency heat.
If your system has been designed to allow both cooling and heating
operation, you may have either a manual change-over type, or a pro-
grammable electronic type thermostat with 2-stages of cooling and 2-
stages of heat.
MANUAL CHANGE-OVER
Manual change-over simply means that the comfort switch must be
manually positioned every time you wish to switch from the cooling to
heating or heating to cooling modes of operation.
Johnson Controls Unitary Products
813196-UUM-A-0112
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813196-UUM-A-0112
COOLING CONSERVATION
FILTER CARE
To comfortably cool your home, your air conditioner must remove both
heat and humidity. Don’t turn your system off even though you will be
away all day. On a hot day, your system may have to operate between 8
to 12 hours to reduce the temperature in your home to a normal comfort
level.
Inspect the air filter(s) at least once a month. If they are dirty, wash
reusable filters with a mild detergent per manufacturer’s recommenda-
tions. Replace disposable filters with new filters. Install the clean filters
with “air flow” arrow in the same direction as the air flow in your duct.
Filters should be clean to assure maximum efficiency and adequate air
circulation.
Keep windows closed after sundown. While the outdoor temperature at
night may be lower than indoors, the air is generally loaded with mois-
ture which is soaked up by furniture, carpets, and fabrics. This moisture
must be removed when you restart your system.
CLEARANCES
The minimum clearances shown below must be maintained should any
patio or yard improvements be done around the outdoor unit.
The hotter the outside temperature, the greater the load on your sys-
tem. Therefore do not be alarmed when your system continues to run
after the sun has set on a hot day. Heat is stored in your outside walls
during the day and will continue to flow into your home for several hours
after sunset.
•
•
•
10" Clearance Coil Area
60" Overhead Clearance
18" to 24” is the minimum service panel access depending on
model. Refer to the installation manual for details.
24" Unit to Unit Distance
•
Use your kitchen exhaust fan when cooking. One surface burner on
“HIGH” requires one ton of cooling. Turn on your bathroom exhaust fan
while showering to remove humidity. However, exhaust fans should not
be run excessively. It would decrease efficiency by removing condi-
tioned air.
PARTS INFORMATION
Replacement parts are available from local contractor/dealer.
EXTENDED WARRANTY
Special warranty packages (called York CarePerformance Promise) are
available through your contractor. These packages reduce the potential
cost of service calls following the first year of operation on your cooling
(or heating/cooling) system.
You can also help your system in the summer by closing drapes or
blinds and by lowering awnings on windows that get direct sunlight.
CARE OF SYSTEM
It is strongly recommended that regular periodic preventative mainte-
nance be performed on this equipment. The person most familiar with
the equipment in your H.V.A.C. system is a dealer. The dealer can
ensure your maintenance program meets the conditions of the War-
ranty”, maximize the efficiency of the equipment, and service your unit
within the federally mandated guidelines with regard to unlawful dis-
charge of refrigerants into the atmosphere.
SOME EFFICIENCY DO’S & DON’TS
DON’T heat or cool unused household area. Reduce supply and return
air flow to a minimum in areas which are not living spaces (storage
rooms, garages, basements, etc).
DON’T be a “thermostat jiggler”. Moving your thermostat setting will not
make your system heat or cool any faster. Adjust your thermostat to a
comfortable setting and leave it there.
COIL CARE
DON’T restrict air circulation. Placing furniture, rugs, etc. in such a way
that they interfere with air vents will make your system work harder to
achieve a comfortable temperature level. This requires more energy,
which means greater cost to you.
Keep the outdoor unit free of foliage, grass clippings, leaves, paper, and
any other material which could restrict the proper air flow in and out of
the unit. The coil may be vacuumed to remove any debris from between
the fins. If the coil becomes excessively dirty, turn the main disconnect
switch to “Off” and wash the coil with your garden hose. Avoid getting
water into the fan motor and control box. Flush dirt from base pan after
cleaning the coil.
DON’T locate lamps or other heat-producing appliances (radios, TV’s,
heaters, etc.) near your thermostat. The heat from these items will give
your thermostat “false information” about the temperature in the room.
DO select a comfortable thermostat setting, but keep in mind that mod-
eration in temperature selection will save energy.
SERVICE CALLS
There are a few instances where the user can avoid unnecessary ser-
vice calls. If unit stops functioning properly check the following items
before calling your servicing dealer:
DO turn on your kitchen exhaust fan when cooking and your bathroom
exhaust fan when showering. Also, make sure your clothes dryer is
properly vented. If these items are neglected, an excess heat and
humidity condition may be created, causing your air conditioning sys-
tem to run longer.
1. Indoor section for dirty filter.
2. Outdoor section for leaf or debris blockage. Eliminate problem, turn
off the thermostat for 10 seconds and attempt start. Wait 5 minutes.
If system does not start, call your servicing dealer.
DO set your thermostat a few degrees lower than normal several hours
before entertaining a large group of people in a relatively small area.
People give off a considerable amount of heat and moisture in a closed
area.
DO keep drapes and venetian blinds closed when practical. These
items provide insulation against heat loss/gain.
Your system contains environmentally friendly refrigerant R-410A,
which operates at high pressures. You may be in danger if you try
to make an attempt to repair your unit. Please contact your local
dealer.
DO contact a qualified service person to make repairs or adjustments to
your system. He has been trained to perform this service.
Johnson Controls Unitary Products
3
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Limited Warranty
Johnson Controls Unitary Products (hereinafter “Company”) warrants this product to be free from defects in factory workmanship and material under normal
use and service and will, at its option, repair or replace any parts, without charge, subject to the exclusions below, that prove to have such defects according to
the terms outlined on this warranty. This warranty covers only the equipment described by the Product Model Number and Serial Number on the equipment or
listed on the Warranty Registration Card and applies only to products installed in the United States or Canada.
FOR WARRANTY SERVICE OR REPAIR:
Contact the installer or a Company dealer. You may find the installer’s name on this page or on the equipment. You can also find a Company dealer online at
www.yorkupg.com. For help finding a servicing dealer, contact: Johnson Controls Unitary Products, Consumer Relations, 5005 York Drive, Norman, OK
73069. Or, by phone 877-874-7378. All warranty service or repair will be performed during regular business hours, Monday through Friday 9:00am-5:00pm.
Product Model Number: _________________________________
Unit Serial Number: ____________________________________
Installation Date: _________________________________
Installing Dealer: _________________________________
FOR PRODUCT REGISTRATION: For your benefit and protection, return the Warranty Registration Card to Company promptly after installation. This will ini-
tiate the warranty period and allow us to contact you, should it become necessary. This warranty extends only to the original consumer purchaser and is non-
transferable. For this warranty to apply, the product must be installed according to Company recommendations and specifications, and in accordance with all
local, state, and national codes; and the product must not be removed from its place of original installation. The warranty period for repair or replacement parts
provided hereunder shall not extend beyond the warranty period stated below. In the absence of a recorded Warranty Registration Card, the warranty period
will begin upon product shipment from Company. If you are unaware of the date the warranty became effective, contact Company at 877-874-7378 or visit
www.upgproductregistration.com. You can register your product online at www.upgproductregistration.com or by returning the Warranty Registration Card on
the back page of this packet.
The warranty period in years, depending on the part and the claimant, is as shown in the chart below.
CONDENSING UNITS
CONDENSING UNITS
COMPRESSOR
PARTS
R-410A Models: GCGD, GHGD R-22 Models: GCGD, GHGD
5
5
R-410A Models: T(C,H)GD
5 or 10†
5 or 10††
10
†
R-410A Models: T(C,H)JD*, Y(C,H)JD*, (Y,T)HJR, T(C,H)GF, T(C,H)JF, Y(C,H)JF, TCHD*
R-410A Models: (C,Y)ZF (C,Y)ZH, AC(6,8)B, AL(6,8)B, HC(6,8)B, HL(6,8)B
R-410A Models: (C,Y)ZF (C,Y)ZH, AC(6,8)B, AL(6,8)B, HC(6,8)B, HL(6,8)B Premium System Warranty1
5 or 10
10
5 or 10†
Lifetime
10
* All 3 phase models have a 5-year compressor and 1-year parts warranty and are not eligible for the 10-year parts warranty (Model Numbers with 43/44 voltage codes).
††
†
To qualify for the extended 10-year parts and compressor warranty, the unit must be registered online at www.upgproductregistration.com within 90 days of installation
for replacement or 90 days of closing for new home construction. In some states, registration is not required, but proof of installation may is required to qualify for the 10-
year parts warranty. Guardian Brand products have a 5-year compressor and 5-year parts warranty and are not eligible for the 10-year parts warranty.
1. Premium System Warranty requires the following:
•
Proof of a qualified factory matched system is required before Premium System Warranty becomes valid. Includes a Johnson Controls premium furnace and coil or
air handler.
•
•
Unit registration must occur within 90 days of installation date on upgnet.com or upgproductregistration.com
The Premium System warranty is non-transferrable and is limited to the original owner.
Company strongly recommends regular periodic preventative maintenance on this equipment. The person most familiar with the equipment in your HVAC system is a
Company dealer. The Company dealer can ensure your maintenance program meets the conditions of the "Company Warranty", maximize the efficiency of the equipment,
and service your unit within the mandated guidelines with regard to unlawful discharge of refrigerants into the atmosphere.
EXCLUSIONS
This warranty does not cover any:
1. Shipping, labor, or material charges or damages resulting from transportation, installation, or servicing.
2. Damages resulting from accident, abuse, fire, flood, alteration, or acts of God (tampering, altering, defacing or removing the product serial num-
ber will serve to void this warranty).
3. Damages resulting from use of the product in a corrosive atmosphere.
4. Damages resulting from inadequacy or interruption of electrical service or fuel supply, improper voltage conditions, blown fuses, or other like
damages.
5. Cleaning or replacement of filters or damages resulting from operation with inadequate supply of air or water.
6. Damages resulting from failure to properly and regularly clean air and/or water side of condenser and evaporator.
7. Damages resulting from: (I) freezing of condenser water or condensate; (II) inadequate or interrupted water supply; (III) use of corrosive water;
(IV) fouling or restriction of the water circuit by foreign material or like causes.
8. Damages resulting from use of components or accessories not approved by Company (vent dampers, etc.).
9. Increase in fuel or electric cost.
This warranty is in lieu of all other warranties, expressed or implied, including the implied warranties of merchantability and fitness for a particular
purpose.
Some states do not allow the disclaimer of implied warranty, so that the above disclaimer may not apply to you. Some states only allow a partial
limitation on implied warranties to limit the duration of implied warranties to the duration of the express warranty. In such states, the duration of
implied warranties is hereby expressly limited to the duration of the express warranty on the face hereof. Some states do not allow limitations on
how long an implied warranty lasts, so the above limitation may not apply to you.
In no event, whether as a result of breach of warranty or contract, tort (including negligence), strict liability, or otherwise, shall Company be liable
for special, incidental, or consequential damages, including but not limited to loss of use of the equipment or associated equipment, lost revenues
or profits, cost of substitute equipment or cost of fuel or electricity. The above limitations shall inure to the benefit of Company’s suppliers and
subcontractors. The above limitation on consequential damages shall not apply to injuries to persons in the case of consumer goods.
Company does not assume, or authorize any other person to assume for Company, any other liability for the sale of this product. Some states do
not allow the exclusion or limitation of incidental or consequently damages, so the above limitation may not apply to you.
This warranty gives you specific legal rights. You may also have other rights which vary from state to state.
Subject to change without notice. Published in U.S.A.
813196-UUM-A-0112
Copyright © 2012 by Johnson Controls, Inc. All rights reserved.
Supersedes: 562157-UUM-F-1211
Johnson Controls Unitary Products
5005 York Drive
Norman, OK 73069
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