®
JENN-AIR MICROWAVE OVEN
Use & Care Guide
For questions about features, operation/performance, parts, accessories, or service, call:
Table of Contents ..................................................2
Model JMC1116
W10434187B
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MICROWAVE OVEN SAFETY
Your safety and the safety of others are very important.
We have provided many important safety messages in this manual and on your appliance. Always read and obey all safety
messages.
This is the safety alert symbol.
This symbol alerts you to potential hazards that can kill or hurt you and others.
All safety messages will follow the safety alert symbol and either the word “DANGER” or “WARNING.”
These words mean:
You can be killed or seriously injured if you don't immediately
follow instructions.
DANGER
You can be killed or seriously injured if you don't
instructions.
follow
WARNING
All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you what can
happen if the instructions are not followed.
IMPORTANT SAFETY INSTRUCTIONS
When using electrical appliances basic safety precautions should be followed, including the following:
WARNING: To reduce the risk of burns, electric
shock, fire, injury to persons, or exposure to excessive
microwave energy:
■ See door surface cleaning instructions in the “Microwave Oven
Care” section.
■ To reduce the risk of fire in the oven cavity:
■ Read all instructions before using the microwave oven.
– Do not overcook food. Carefully attend the microwave oven
when paper, plastic, or other combustible materials are placed
inside the oven to facilitate cooking.
■ Read and follow the specific “PRECAUTIONS TO
AVOID POSSIBLE EXPOSURE TO EXCESSIVE
MICROWAVE ENERGY” found in this section.
– Remove wire twist-ties from paper or plastic bags before
placing bags in oven.
■ The microwave oven must be grounded. Connect only
to properly grounded outlet. See “GROUNDING
INSTRUCTIONS” found in the “INSTALLATION
INSTRUCTIONS” section.
– If materials inside the oven ignite, keep oven door closed, turn
oven off, and disconnect the power cord, or shut off power at
the fuse or circuit breaker panel.
■ Install or locate the microwave oven only in
accordance with the provided Installation Instructions.
– Do not use the cavity for storage purposes. Do not leave
paper products, cooking utensils, or food in the cavity when
not in use.
■ Some products such as whole eggs in the shell and
sealed containers – for example, closed glass jars –
are able to explode and should not be heated in the
microwave oven.
■ Liquids, such as water, coffee, or tea are able to be overheated
beyond the boiling point without appearing to be boiling. Visible
bubbling or boiling when the container is removed from the
microwave oven is not always present. THIS COULD RESULT
IN VERY HOT LIQUIDS SUDDENLY BOILING OVER WHEN
THE CONTAINER IS DISTURBED OR A SPOON OR OTHER
UTENSIL IS INSERTED INTO THE LIQUID.
■ Use the microwave oven only for its intended use as
described in this manual. Do not use corrosive
chemicals or vapors in the microwave oven. This type
of oven is specifically designed to heat, cook, or dry
food. It is not designed for industrial or laboratory use.
To reduce the risk of injury to persons:
■ As with any appliance, close supervision is necessary
when used by children.
– Do not overheat the liquid.
– Stir the liquid both before and halfway through heating it.
– Do not use straight-sided containers with narrow necks.
■ Do not operate the microwave oven if it has a
damaged cord or plug, if it is not working properly, or
if it has been damaged or dropped.
– After heating, allow the container to stand in the microwave
oven for a short time before removing the container.
■ The microwave oven should be serviced only by
qualified service personnel. Call an authorized service
company for examination, repair, or adjustment.
– Use extreme care when inserting a spoon or other utensil into
the container.
SAVE THESE INSTRUCTIONS
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IMPORTANT SAFETY INSTRUCTIONS
■ Do not store anything directly on top of the microwave oven
when the microwave oven is in operation.
■ Do not immerse cord or plug in water.
■ Keep cord away from heated surfaces.
■ Do not let cord hang over edge of table or counter.
■ Do not mount over a sink.
■ Do not cover or block any openings on the microwave oven.
■ Do not store this microwave oven outdoors. Do not use the
microwave oven near water - for example, near a kitchen
sink, in a wet basement, or near a swimming pool, or similar
locations.
SAVE THESE INSTRUCTIONS
PRECAUTIONS TO AVOID POSSIBLE EXPOSURE TO
EXCESSIVE MICROWAVE ENERGY
(a) Do not attempt to operate this oven with the door open
since open-door operation can result in harmful exposure
to microwave energy. It is important not to defeat or
tamper with the safety interlocks.
(c) Do not operate the oven if it is damaged. It is particularly
important that the oven door close properly and that there
is no damage to the:
(1) Door (bent),
(b) Do not place any object between the oven front face and
the door or allow soil or cleaner residue to accumulate on
sealing surfaces.
(2) Hinges and latches (broken or loosened),
(3) Door seals and sealing surfaces.
(d) The oven should not be adjusted or repaired by anyone
except properly qualified service personnel.
This device complies with Part 18 of the FCC Rules.
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INSTALLATION INSTRUCTIONS
Unpacking
Electrical Requirements
1. Empty the microwave oven of any packing materials.
2. Clean the inside with a soft, damp cloth.
3. Check for damage, such as:
WARNING
■
■
■
a door that is not lined up correctly
damage around the door, or
dents on the interior or exterior of the microwave oven.
If there is any damage, do not operate the microwave oven
until a designated service technician has checked it and
made any needed repairs.
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
NOTE: To avoid damage to the microwave oven, do not remove
microwave inlet cover. See “Parts and Features.”
Do not remove ground prong.
Do not use an adapter.
Location Requirements
Do not use an extension cord.
Failure to follow these instructions can result in death,
fire, or electrical shock.
WARNING
Excessive Weight Hazard
Observe all governing codes and ordinances.
Use two or more people to move and install
microwave oven.
Required:
■
A 120 volt, 60 Hz, AC only, 15- or 20-amp electrical supply
with a fuse or circuit breaker.
Failure to do so can result in back or other injury.
Recommended:
■
A time-delay fuse or time-delay circuit breaker.
A separate circuit serving only this microwave oven.
IMPORTANT: The control side of the microwave oven is the
heavy side. Handle the microwave oven gently. The weight of the
microwave oven is over 35 lbs (15.9 kg).
■
■
Place the microwave oven on a cart, counter, table or shelf
that is strong enough to hold the microwave oven and the
food and utensils you place inside it.
GROUNDING INSTRUCTIONS
■
For all cord connected appliances:
The microwave oven must be grounded. In the event of
an electrical short circuit, grounding reduces the risk of
electric shock by providing an escape wire for the electric
current. The microwave oven is equipped with a cord
having a grounding wire with a grounding plug. The plug
must be plugged into an outlet that is properly installed
and grounded.
■
The microwave oven should be at a temperature above 50°F
(10°C) for proper operation.
NOTE: Some models can be built into a wall or cabinet by using
one of the trim kits listed in the “Assistance or Service” section.
■
Do not block the exhaust vents or air intake openings. Allow
a few inches of space at the back and side of the microwave
oven where the exhaust vents are located. Blocking the
exhaust vents could cause damage to the microwave oven,
as well as poor cooking results.
WARNING: Improper use of the grounding plug can
result in a risk of electric shock. Consult a qualified
electrician or serviceman if the grounding instructions are
not completely understood, or if doubt exists as to whether
the microwave oven is properly grounded.
■
Make sure the microwave oven legs are in place to ensure
proper airflow. If vents are blocked, a sensitive thermal device
may automatically turn the microwave oven off. The
microwave oven should work properly once it has cooled.
Do not use an extension cord. If the power supply cord is
too short, have a qualified electrician or serviceman install
an outlet near the microwave oven.
SAVETHESE INSTRUCTIONS
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PARTS AND FEATURES
MICROWAVE OVEN CONTROL
This manual may cover several different models. The model you
have purchased may have some or all of the features shown here.
The appearance of your particular model may differ slightly from
the illustrations in this manual.
A
B
C
D
E
Oz
lbs
F
K
J
I
H
G
A. Door lock system
B. Window
G. Door open push button
H. Microwave inlet cover
C. Cooking guide label
D. Microwave oven light
E. Display
I. Removable turntable support
J. Glass turntable
K. Model and serial number plate
F. Control panel
Turntable
A
B
C
D
A. Turntable
B. Hub
C. Support
D. Shaft
The turntable can rotate in either direction to help cook food
more evenly. For best cooking results, do not operate the
microwave oven without having the turntable in place. See
“Assistance or Service” to reorder any of the parts.
To Install:
1. Place the support on the microwave oven cavity bottom.
2. Place the turntable on the support.
Fit the raised, curved wedges in the center of the turntable
bottom between the three spokes of the hub. The rollers on
the support should fit inside the turntable bottom ridge.
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Display
Tones
When power is first supplied to the microwave oven, “0:00” will
appear in the display. If the “0:00” appears in the display at any
other time, a power failure has occurred. Reset the clock if
needed. See “Clock.”
Tones are audible signals that cannot be turned off. These tones
indicate the following:
One tone
■
Valid entry
Function Icons
■
Control lock activated or deactivated
A
B
C
D
Two tones
■
End of stage in multistage cooking
■
Invalid entry
Three tones
Oz
H
lbs
I
■
End of Timer countdown
Five tones
■
End of cycle
E
F
G
A. Microwaves
B. Defrost
C. Power (high)
D. Power (low to mid)
E. Time
F. Control lock
G. Menu Program
H. Ounces
I. Pounds
Clock
This is a standard 12-hour clock (12:00-11:59). The Clock cannot
be erased. If the Clock is not set, “0:00” will remain in the display
when the microwave oven is not in use.
The icons light up in the display while their specific functions are
being programmed. While the set function is operating, the icons
flash until the program is over. The control lock icon remains lit –
not flashing – while the control is locked.
To Set:
The microwave oven and Timer must be off.
When the microwave oven is in use, the display will show cook
time remaining, and the function icons will flash. When the
microwave oven is not in use, the display will show the time of
day (if the clock is set) or Timer countdown (if the Timer is set).
1. Touch CLOCK.
2. Touch number pads to enter correct time of day.
3. Touch CLOCK.
Start
Timer
The START control begins any function. If cooking is interrupted
by opening the door, touching START will resume the cycle.
The Timer can be set in minutes and seconds, up to 99 minutes
99 seconds, and counts down the set time.
NOTE: To avoid unintentional operation of the microwave oven,
a cooking function cannot be started if the microwave oven door
has been closed for about 5 minutes. The word “door” will
appear in the display until the door is opened and closed.
NOTE: The Timer does not start or stop the microwave oven.
Cook functions may be used while the Timer is counting down.
When the cook function is active in the display, touch TIMER to
see the Timer count down for about 5 seconds.
To Set:
Add 30 Seconds
1. Touch TIMER.
The (START) ADD 30 SEC control automatically starts the
microwave oven at 100% power for 30 seconds, and adds
30 seconds of cook time with each additional touch of the
control.
2. Touch number pads to enter desired time.
3. Touch START.
When the set time ends, “End” will appear in the display and
the end-of-Timer tones will sound.
Time may be added to any manual cooking cycle in 30-second
increments, at the current power level, by touching (START) ADD
30 SEC during cooking.
4. Touch STOP CANCEL while the Timer is active in the display
to cancel the Timer.
NOTE: To avoid unintentional operation of the microwave oven,
a cooking function cannot be started if the microwave oven door
has been closed for about 5 minutes. The word “door” will
appear in the display until the door is opened and closed.
The time can be reset during the countdown by canceling Timer,
then repeating the above steps.
Control Lock
The Control Lock disables the control panel pads to avoid
unintended use of the microwave oven.
Stop Cancel
The STOP CANCEL control clears any incorrect command, and
cancels any program during cooking. It will not erase the time of
day.
To Lock/Unlock Control: The microwave oven must be off.
Touch and hold STOP CANCEL for about 3 seconds, until the
tone sounds and the control lock icon (see “Function Icons” in
the “Display” section) appears in the display. Repeat to unlock.
The microwave oven will also turn off when the door is opened.
Close the door and touch START to resume the cycle.
The control lock icon will remain lit in the display until the control
is unlocked.
The STOP CANCEL control is also used to lock and unlock the
control panel. See “Control Lock.”
If any control pad is touched while the control is locked, there will
be no response from the control.
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MICROWAVE OVEN USE
A magnetron in the microwave oven produces microwaves which
reflect off the metal floor, walls and ceiling and pass through the
turntable and appropriate cookware to the food. Microwaves are
attracted to and absorbed by fat, sugar and water molecules in
the food, causing them to move, producing friction and heat
which cooks the food.
Cooking Guidelines
Covering
Covering food helps retain moisture, shorten cook time and
reduce spattering. Use the lid supplied with cookware. If a lid is
not available, wax paper, paper towels or plastic wrap approved
for microwave ovens may be used. Plastic wrap should be turned
back at one corner to provide an opening to vent steam.
Condensation on the door and cavity surfaces is normal during
heavy cooking.
■
■
■
■
To avoid damage to the microwave oven, do not lean on or
allow children to swing on the microwave oven door.
To avoid damage to the microwave oven, do not operate
microwave oven when it is empty.
Baby bottles and baby food jars should not be heated in
microwave oven.
Stirring and Turning
Clothes, flowers, fruit, herbs, wood, gourds, paper, including
brown paper bags and newspaper, should not be dried in
microwave oven.
Stirring and turning redistribute heat evenly to avoid overcooking
the outer edges of food. Stir from outside to center. If possible,
turn food over from bottom to top.
■
■
■
Paraffin wax will not melt in the microwave oven because it
does not absorb microwaves.
Arranging
If heating irregularly shaped or different sized foods, arrange the
thinner parts and smaller sized items toward the center. If
cooking several items of the same size and shape, place them in
a ring pattern, leaving the center of the ring empty.
Use oven mitts or pot holders when removing containers from
microwave oven.
Do not overcook potatoes. At the end of the recommended
cook time, potatoes should be slightly firm. Let potatoes
stand for 5 minutes. They will finish cooking while standing.
Piercing
Before heating, use a fork or small knife to pierce or prick foods
that have a skin or membrane, such as potatoes, egg yolks,
chicken livers, hot dogs, and sausage. Prick in several places to
allow steam to vent.
■
Do not cook or reheat whole eggs inside the shell. Steam
buildup in whole eggs may cause them to burst, requiring
significant cleanup of microwave oven cavity. Cover poached
eggs and allow a standing time.
Shielding
Use small, flat pieces of aluminum foil to shield the thin pieces of
irregularly shaped foods, bones and foods such as chicken
wings, leg tips and fish tail. See “Aluminum Foil and Metal” first.
Food Characteristics
When microwave cooking, the amount, size and shape, starting
temperature, composition and density of the food affect cooking
results.
Standing Time
Food will continue to cook by the natural conduction of heat even
after the microwave cooking cycle ends. The length of standing
time depends on the volume and density of the food.
Amount of Food
The more food heated at once, the longer the cook time needed.
Check for doneness and add small increments of time if
necessary.
Size and Shape
Smaller pieces of food will cook more quickly than larger pieces,
and uniformly shaped foods cook more evenly than irregularly
shaped food.
Starting Temperature
Room temperature foods will heat faster than refrigerated foods,
and refrigerated foods will heat faster than frozen foods.
Composition and Density
Foods high in fat and sugar will reach a higher temperature, and
will heat faster than other foods. Heavy, dense foods, such as
meat and potatoes, require a longer cook time than the same size
of a light, porous food, such as cake.
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Do Not Use
Cookware and Dinnerware
Cookware and dinnerware must fit on the turntable. Always use
oven mitts or pot holders when handling because any dish may
become hot from heat transferred from the food. Do not use
cookware and dinnerware with gold or silver trim. Use the
following chart as a guide, then test before using.
Metal cookware and bakeware, gold, silver, pewter, non-
approved meat thermometers, skewers, twist ties, foil liners
such as sandwich wrappers, staples and objects with gold or
silver trim or a metallic glaze should not be used in the
microwave oven.
MATERIAL
RECOMMENDATIONS
Microwave Cooking Power
Aluminum Foil,
Metal
See “Aluminum Foil and Metal” section.
Many recipes for microwave cooking specify which cooking
power to use by percent or name. For example, PL7=70%=
Medium-High.
Browning Dish
Bottom must be at least 3/16" (5 mm)
above the turntable. Follow manufacturer’s
recommendations.
One of the power icons (see “Function Icons” in the “Display”
section) will flash during manual cooking, depending on the
power level of the cycle. To see the exact power level during a
cooking cycle, touch POWER LEVEL. The display will briefly
show the current power level, then will return to the cooking
countdown.
Ceramic Glass,
Glass
Acceptable for use.
China,
Earthenware
Follow manufacturer’s recommendations.
Follow manufacturer’s recommendations.
Use the following chart as a general guide for the suggested
cooking power of specific foods.
Melamine
PERCENT/NAME USE
Paper: Towels,
Dinnerware,
Napkins
Use nonrecycled and those approved by
the manufacturer for microwave oven use.
100%, High, PL10 Quick heating convenience foods and
(default setting)
90%, PL9
foods with high water content, such as
soups, beverages and most vegetables.
Plastic: Wraps,
Bags, Covers,
Dinnerware,
Containers
Use those approved by the manufacturer
for microwave oven use.
Cooking small, tender pieces of meat,
ground meat, poultry pieces and fish fillets.
Heating cream soups.
Pottery and Clay
Follow manufacturer’s recommendations.
Follow manufacturer’s recommendations.
80%, PL8
Heating rice, pasta or stirrable casseroles.
Silicone
Bakeware
Cooking and heating foods that need a
cook power lower than high. For example,
whole fish and meat loaf.
Straw, Wicker,
Wooden
Containers
Do not use in microwave oven.
Acceptable for use.
70%, Medium-
High, PL7
Reheating a single serving of food.
Wax Paper
60%, PL6
Cooking sensitive foods such as cheese
and egg dishes, pudding and custards.
To Test Cookware or Dinnerware for Microwave Use:
Cooking non-stirrable casseroles, such as
lasagna.
1. Place cookware or dinnerware in microwave oven with
1 cup (250 mL) of water beside it.
50%, Medium,
PL5
Cooking ham, whole poultry and pot
roasts.
2. Cook at 100% cooking power for 1 minute.
Do not use cookware or dinnerware if it becomes hot and the
water stays cool.
Simmering stews.
40%, PL4
Melting chocolate.
Aluminum Foil and Metal
Heating bread, rolls and pastries.
Always use oven mitts or pot holders when removing dishes from
the microwave oven.
30%, Medium-
Defrosting bread, fish, meats, poultry and
Low, Defrost, PL3 precooked foods.
Aluminum foil and some metal can be used in the microwave
oven. If not used properly, arcing (a blue flash of light) can occur
and cause damage to the microwave oven.
20%, PL2
Softening butter, cheese, and ice cream.
Taking chill out of fruit.
10%, Low, PL1
OK for Use
Racks and bakeware supplied with the microwave oven (on some
models), aluminum foil for shielding, and approved meat
thermometers may be used with the following guidelines:
■
To avoid damage to the microwave oven, do not allow
aluminum foil or metal to touch the inside cavity walls,
ceiling or floor.
■
■
Always use the turntable.
To avoid damage to the microwave oven, do not allow
contact with another metal object during microwave cooking.
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Manual Cooking
Favorite
NOTE: To cook at 100% power, begin by touching number pads
Use the FAVORITE control to program, store and recall the top
3 most frequently used manual cook programs. Each Favorite
may have 1 or 2 stages (see “Cooking in Stages” section). In the
event of a power failure, the saved Favorites will have to be
reprogrammed.
to enter cook time, then touch START.
To Use:
1. Place food on the turntable and close the door.
2. Touch COOK TIME.
To Set FAVORITE:
1. Touch FAVORITE.
“00:00” will appear in the display. Enter the length of time to
cook.
“1” will appear in the display. Touch FAVORITE repeatedly to
scroll through “2” and “3,” until the desired Favorite program
number is displayed.
If cooking with 100% power, skip Step 3.
3. Touch POWER LEVEL.
2. Touch COOK TIME, then enter the cook time.
3. Touch POWER LEVEL, then enter the power level.
The default power level PL10 will appear in the display. Enter
the desired power level. See “Microwave Cooking Power.”
4. Touch START.
If programming a second stage, enter the cook time and
power level for that stage (see “Cooking in Stages” section).
When the cycle ends, “End” will appear in the display, and the
end-of-cycle tones will sound.
4. Touch FAVORITE to save program
5. Touch STOP CANCEL or open the door to clear the display.
or
Touch START to begin the programmed cycle. The program
will also be saved.
Cooking in Stages
The microwave oven can be set to cook at different cooking
powers for various lengths of time, up to 2 stages, which may
include a defrosting stage. See “Weight Defrost/Timed Defrost”
to set defrosting stage.
To Use FAVORITE:
1. Place food on the turntable, and close the door.
2. Touch FAVORITE repeatedly until desired program number
appears in the display.
NOTE: If a defrosting stage is programmed, it will cycle first.
3. Touch START.
When the cycle ends, “End” will appear in the display, and the
end-of-cycle tones will sound.
To Cook in Stages:
1. Place food on the turntable, and close the door.
2. Touch COOK TIME.
4. Touch STOP CANCEL or open the door to clear the display.
“00:00” will appear in the display. Enter the length of time to
cook during the first stage.
Sensor Cooking
3. Touch POWER LEVEL, then enter the desired cooking power
A sensor in the microwave oven detects humidity released from
the food as it heats, and adjusts the cook time accordingly.
for the first stage. See “Microwave Cooking Power.”
4. Repeat steps 2 and 3 for the second stage.
5. Touch START.
Many sensor cycles require the covering of foods. Microwave-
safe containers or steamers with loose-fitting lids are
recommended. The loose-fitting lid allows enough steam to
escape to be detected by the sensor. When covering foods with
plastic wrap, be sure to leave a large enough vent opening to
allow the steam to escape.
Two tones will sound between stages.
When the cycle ends, “End” will appear in the display, and the
end-of-cycle tones will sound.
“SC” (sensor cook) will appear in the display during sensor
cooking.
6. Touch STOP CANCEL or open the door to clear the display.
Cook time may be added in 30-second increments during the
cycling stage by touching (START) ADD 30 SEC control.
NOTES:
■
The microwave oven should be plugged in for at least
3 minutes.
■
The microwave oven cavity and the exterior of the cooking
container should be dry.
■
■
The room temperature should not exceed 95°F (35°C).
If the door is opened while the sensor is detecting moisture
(while “SC” appears in the display), sensing will stop and the
program will be canceled.
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Quick Touch Menu (sensor and non-sensor)
The following menu items are preprogrammed for quick and easy cooking/reheating.
For added convenience, the available/recommended amounts shown in the following chart are included on the Cooking Guide label
(see “Parts and Features” for its location).
MENU ITEM
SERVING SIZE
INSTRUCTIONS
POPCORN
(non-sensor)
3.5 oz (99 g)
3.0 oz (85 g)
1.75 oz (50 g)
■
To avoid damage to the microwave oven, do not use regular paper bags or
glassware.
Pop only one package of popcorn at a time.
Follow manufacturer’s instructions when using a microwave popcorn popper.
For best cooking results, do not try to pop unpopped kernels.
Use fresh bags of popcorn for optimal results.
■
■
■
■
■
Cooking results may vary by brand and fat content. For bag sizes not listed in this
section, follow directions on the package.
NOTE: During Popcorn function, as with all microwave cooking functions, the
microwave oven should be attended at all times. Listen for popping to slow to 1 pop
every 1 or 2 seconds, then stop the cycle.
PIZZA REHEAT
(non-sensor,
reheat)
1 to 3 slices, 3 oz (85 g) Place pizza slices on a paper towel-lined microwave-safe plate in the center of the
each, refrigerated
turntable.
BEVERAGE (non- 1 or 2 cups, 8 oz
Do not cover. The diameter of the cup’s opening will affect how the liquid heats.
Beverages in cups with smaller openings may heat faster.
sensor, reheat)
(250 mL) each
SOUP (non-
sensor)
1 to 4 cups
(250 mL to 1 L)
Place in microwave-safe container. Cover with plastic wrap, and vent. Stir and let
stand 2-3 minutes after heating.
POTATO (non-
sensor)
1 to 4 potatoes, 10 oz
(283 g) each
Pierce each one several times with a fork. Place on paper towel, around turntable
edges, at least 1" (2.5 cm) apart. Place a single potato to the side of the turntable. Let
stand 5 minutes after cooking.
FROZEN ENTREE 10 oz or 20 oz (283 g or Remove from package. Loosen cover on 3 sides. If entrée is not in microwave-safe
(non-sensor)
567 g)
container, place on plate, cover with plastic wrap, and vent. Let stand 2-3 minutes
after cooking.
DINNER PLATE
(sensor, reheat)
10-16 oz (283-454 g),
refrigerated
Place food on microwave-safe plate. Cover with plastic wrap, and vent*. Let stand
2-3 minutes after heating.
FRESH
VEGETABLE
(sensor)
1 to 4 cups
(250 mL to 1 L)
Place in microwave-safe container, and add 2-4 tbs (30-60 mL) water. Cover with
plastic wrap, and vent*. Stir and let stand 2-3 minutes after cooking.
FROZEN
VEGETABLE
(sensor)
1 to 4 cups
(250 mL to 1 L)
Place in microwave-safe container. Cover with plastic wrap, and vent*. Stir and let
stand 2-3 minutes after cooking.
*When covering foods, make sure the vent opening is large enough for the moisture to escape. This will allow the sensor to accurately
determine cooking time.
To Use Quick Touch Non-sensor Menu (Popcorn, Pizza
Reheat, Beverage, Soup, Potato, Frozen Entrée):
1. Place food on the turntable, and close the door.
To Use Quick Touch Sensor Menu (Dinner Plate, Fresh
Vegetable, Frozen Vegetable):
1. Place food on the turntable, and close the door.
2. Touch desired menu control.
2. Touch the desired menu control.
The first programmed amount will appear in the display.
Touch control pad repeatedly to change quantity. See chart.
“SC” (sensor cook) will appear in the display.
3. Touch START.
3. Touch START.
The microwave oven will start, and sensor cooking will begin.
“SC” will remain in the display during cooking.
When the cycle ends, “End” will appear in the display, and the
end-of-cycle tones will sound.
When the cycle ends, “End” will appear in the display, and the
end-of-cycle tones will sound.
4. Touch STOP CANCEL or open the door to clear the display.
4. Touch STOP CANCEL or open the door to clear the display.
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Weight Defrost / Timed Defrost
The Weight Defrost feature’s preset programs can be used, the Timed Defrost feature can be used, or the microwave oven can be
manually set to defrost.
■
Unwrap foods and remove lids (for example, from fruit juice
containers) before defrosting.
To Use Weight Defrost:
1. Place food, uncovered, on the turntable and close the door.
■
■
Shallow packages will defrost more quickly than deep blocks.
2. Touch WEIGHT DEFROST.
“dEF1” will appear in the display. Touch WEIGHT DEFROST a
second time for “dEF2,” or a third time for “dEF3,” if
defrosting poultry or fish. See chart.
Separate food pieces as soon as possible during or at the
end of the cycle for more even defrosting.
■
Use small pieces of aluminum foil to shield parts of food such
as chicken wings, leg tips and fish tails. See “Aluminum Foil
and Metal” first.
To select your desired program, touch START or wait
5 seconds, and the prompt for entering weight will appear in
the display.
3. Enter the weight.
Weight Defrost
Weight can be set from 0.3 lb to 6.3 lbs (136 g to 2.86 kg).
The Weight Defrost feature has preset times and cook powers for
3 categories: Meat, Poultry and Fish. It should not be used for
food that has been left outside the freezer for more than
20 minutes, or for frozen ready-made food.
4. Touch START.
The display will count down the defrost time.
The cycle may be interrupted briefly to turn food, if necessary,
by opening the door. Close the door and touch START to
resume the cycle.
DEFROST - FOODS
INSTRUCTIONS
DEF1 - Meat
(By weight)
The narrow or fatty areas of
irregular shaped cuts should be
shielded with foil before defrosting.
When the cycle ends, “End” will appear in the display, and the
end-of-cycle tones will sound.
Beef (ground, steaks,
roast, stew)
5. Touch STOP CANCEL or open the door to clear the display.
Do not defrost less than 1/4 lb
(113 g) or two 4 oz (113 g) patties.
Lamb (stew and chops)
Timed Defrost
Place all meats in microwave-safe
baking dish. Do not cover.
Pork (chops, ribs, roasts,
sausage)
Timed Defrost does not have a preset program, but uses only
30% (PL3) cooking power.
DEF2 - Poultry
(By weight)
Place in microwave-safe baking
dish, chicken breast side up. Do
not cover.
To Use Timed Defrost:
1. Place food, uncovered, on the turntable and close the door.
2. Touch TIMED DEFROST.
Chicken (whole and
cut up)
Cornish hens
Turkey breast
“00:00” will appear in the display.
3. Enter the time in minutes and seconds.
4. Touch START.
DEF3 - Fish
(By weight)
Place in microwave-safe baking
dish. Do not cover.
The display will count down the defrost time.
Fillets
The cycle may be interrupted briefly to turn food, if necessary,
by opening the door. Close the door and touch START to
resume the cycle.
Steaks
Whole shellfish
When the cycle ends, “End” will appear in the display, and the
end-of-cycle tones will sound.
5. Touch STOP CANCEL or open the door to clear the display.
To Defrost Manually: Follow direction in “Manual Cooking”
section, and use 30% cooking power. See “Microwave Cooking
Power” chart.
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MICROWAVE OVEN CARE
General Cleaning
IMPORTANT: Before cleaning, make sure all controls are off and the microwave oven is cool. Always follow label instructions on
cleaning products.
Soap, water and a soft cloth or sponge are suggested unless otherwise noted.
MICROWAVE OVEN CAVITY
MICROWAVE OVEN DOOR AND EXTERIOR
To avoid damage to the microwave oven cavity, do not use soap-
filled scouring pads, abrasive cleaners, steel-wool pads, gritty
washcloths or some recycled paper towels.
The area where the microwave oven door and frame touch when
closed should be kept clean.
■
Mild, nonabrasive soaps and detergents:
To avoid damage to stainless steel models, rub in direction of
grain.
Rinse with clean water and dry with soft, lint-free cloth.
■
Glass cleaner and paper towels or nonabrasive plastic
scrubbing pad:
The area where the microwave oven door and frame touch when
closed should be kept clean.
Apply glass cleaner to towel, not directly to surface.
Average soil
■
Mild, nonabrasive soaps and detergents:
Stainless Steel (on some models)
To avoid damage to microwave oven door and exterior, do not
use soap-filled scouring pads, abrasive cleaners, steel-wool
pads, gritty washcloths or some paper towels. Rub in direction of
grain.
Rinse with clean water and dry with soft, lint-free cloth.
Heavy soil
Mild, nonabrasive soaps and detergents:
■
■
■
■
Stainless Steel Cleaner and Polish (not included):
See “Assistance or Service” section to order.
Liquid detergent or all-purpose cleaner:
Rinse with clean water and dry with soft, lint-free cloth.
Vinegar for hard water spots
Heat 1 cup (250 mL) of water for 2 to 5 minutes in microwave
oven. Steam will soften soil. Rinse with clean water and dry
with soft, lint-free cloth.
Odors
Lemon juice or vinegar:
■
Heat 1 cup (250 mL) of water with 1 tbs (15 mL) of either
lemon juice or vinegar for 2 to 5 minutes in microwave oven.
CONTROL PANEL
Microwave Inlet Cover
To avoid arcing and microwave oven damage, the microwave
inlet cover (see “Parts and Features”) should be kept clean.
■
■
Sponge or soft cloth and water:
Dampen sponge with water and wipe panel. Dry with soft
cloth.
■
Wipe with wet cloth.
To avoid damage to the control panel, do not use chemical or
abrasive cleansers.
TURNTABLE
Replace turntable immediately after cleaning. Do not operate the
microwave oven without the turntable in place.
■
Mild cleanser and scouring pad
Dishwasher
■
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TROUBLESHOOTING
Try the solutions suggested here first in order to avoid the cost of an unnecessary service call.
Nothing will operate
Turntable alternates rotation directions
■
Has a household fuse blown, or has a circuit breaker
tripped?
Replace the fuse or reset the circuit breaker. If the problem
continues, call an electrician.
■
■
This is normal and depends on motor rotation at beginning of
cycle.
Display shows messages
Microwave oven will not operate
Is the display showing “0:00”?
There has been a power failure or the Clock time has been
turned off. See “Display” section to clear display. See “Clock”
section to reset or turn on Clock.
■
Is the magnetron working properly?
Try to heat 1 cup (250 mL) of cold water for 2 minutes at
100% cooking power. If water does not heat, try the steps in
the bullets below. If microwave oven still does not operate,
call for service. See “Assistance or Service” section.
Display shows time countdown, but the microwave oven
is not operating
■
■
Is the door completely closed?
Firmly close door.
■
Is the Timer in use?
See “Timer” section.
Is a packaging spacer (on some models) attached to the
inside of the door?
Remove packaging spacer, then firmly close door.
Cooking times seem too long
■
■
■
Is the electronic microwave oven control set correctly?
■
■
■
Is the cooking power set properly?
See “Microwave Oven Control” section.
See “Microwave Cooking Power” section.
Is the Control Lock set?
See “Control Lock” section.
Are large amounts of food being heated?
Larger amounts of food need longer cooking times.
Does “door” appear in the display?
Open and close the microwave oven door, and then touch
START. See “Start” section.
Is the incoming voltage less than that specified in
“Electrical Requirements?”
Have a qualified electrician check the electrical system in the
home.
Microwave oven makes humming noise
Interference with radio, TV, cordless phone, etc.
■
■
This is normal and occurs when the power supply in the
magnetron cycles on.
■
■
Is the microwave oven plugged into the same outlet?
Try a different outlet for the electronic device.
Microwave oven door looks wavy
Is the radio or TV receiver near the microwave oven?
Move the receiver away from the microwave oven, or adjust
the radio or TV antenna.
This is normal and will not affect performance.
■
■
Are the microwave oven door and sealing surfaces clean?
Turntable will not operate
Make sure these areas are clean.
■
■
Is the turntable properly in place?
Make sure turntable is correct side up and is sitting securely
on the turntable support. See “Turntable” section.
Is the cordless phone frequency 2.4 GHz?
Some 2.4 GHz-based cordless phones and home wireless
networks may experience static or noise while the microwave
oven is on. Use a corded phone or a different frequency
cordless phone, or avoid using these items during microwave
oven operation.
Is the turntable support operating properly?
Remove turntable. Remove and clean turntable hub, support
and rollers. Replace hub, support and turntable. Place 1 cup
(250 mL) of water on the turntable, then restart microwave
oven. If it still is not working, call for service. See “Assistance
or Service” section. Do not operate the microwave oven
without turntable and turntable support working properly.
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ASSISTANCE OR SERVICE
Before calling for assistance or service, please check
“Troubleshooting.” It may save you the cost of a service call. If
you still need help, follow the instructions below.
Replacement Parts
Glass Turntable
Part Number W10451786
Turntable Hub
Part Number W10451789
When calling, please know the purchase date and the complete
model and serial number of your appliance. This information will
help us to better respond to your request.
Turntable Support and Rollers
Part Number W10451792
In the U.S.A.
Cleaning Supplies
If the problem is not due to one of the items listed in the
“Troubleshooting” section…
affresh™ Kitchen Appliance
Cleaner
affresh™ Stainless Steel Wipes
Part Number W10355049
Call the dealer from whom your appliance was purchased, or call
Jenn-Air at 1-800-JENNAIR (1-800-536-6247) to locate an
authorized service company. When calling, please know the
purchase date and the complete model and serial number of your
appliance. Be sure to retain proof of purchase to verify warranty
status.
Part Number W10355010
Heavy Duty Degreaser
Part Number 31552A
affresh™ Stainless Steel
Cleaner
Part Number W10355016
If the dealer or service company cannot resolve your problem,
write to:
Built-In Kits
This countertop microwave oven can be built in by using one of
the following trim kits*. These kits are available from the dealer or
can be ordered by kit model number. See “Assistance or Service”
section for the toll-free number.
Jenn-Air Brand Home Appliances
Customer eXperience Center
553 Benson Road
Benton Harbor, MI 49022-2692
KIT SIZE
KIT MODEL NUMBERS/COLORS
Web address: www.jennair.com
27" (68.6 cm)
MK2167AW / White
MK2167AB / Black
MK2167AS / Stainless
Or call: 1-800-JENNAIR (1-800-536-6247)
U.S. customers using TTY for deaf, hearing impaired or speech
impaired, call: 1-800-688-2080.
30" (76.2 cm)
MK2160AW / White
MK2160AB / Black
MK2160AS / Stainless
NOTE: When writing or calling about a service problem, please
include the following information:
1. Your name, address and daytime telephone number.
2. Appliance model number and serial number.
3. Name and address of your dealer or servicer.
4. A clear description of the problem you are having.
5. Proof of purchase (sales receipt).
*The built-in trim kits can be installed over any (electric or gas)
built-in wall oven, up to 30" (76.2 cm).
User’s guides, service manuals and parts information are
available from Jenn-Air Brand Home Appliances, Customer
eXperience Center.
®
JENN-AIR COUNTERTOP MICROWAVE LIMITED WARRANTY
ONE YEAR LIMITED WARRANTY
For one year from the original date of purchase, when this microwave is installed, operated and maintained according to instructions
attached to or furnished with the product, Jenn-Air brand of Whirlpool Corporation or Whirlpool Canada LP (hereafter “Jenn-Air”) will, at
its sole option, either pay for factory specified parts and repair labor to correct defects in materials or workmanship or replace the
product. If replaced, the unit will be covered by the remaining one-year limited warranty of the original unit. See service instructions
below.
YOUR SOLE AND EXCLUSIVE REMEDY UNDER THE LIMITED WARRANTY SHALL BE PRODUCT REPAIR OR REPLACEMENT AT
OUR DISCRETION AS PROVIDED HEREIN. Service must be provided by an Jenn-Air designated service company. This limited
warranty is valid in the United States or Canada and applies only when the microwave is used in the country in which it was purchased.
This limited warranty is effective from the date of the original consumer purchase. Proof of original purchase date is required to obtain
service or replacement under this limited warranty.
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ITEMS EXCLUDED FROM WARRANTY
1. Service calls to correct the installation of your microwave, to instruct you how to use your product, to replace or repair house fuses,
reset circuit breakers or to correct house wiring or plumbing.
2. Service calls to repair or replace light bulbs. Consumable parts are excluded from warranty coverage.
3. In-home service. Your microwave must be shipped to an Jenn-Air designated service company.
4. Repairs or replacement when your microwave is used for other than normal, single-family household use or when it is used in a
manner contrary to published user or operator instructions and/or installation instructions.
5. Damage resulting from accident, alteration, misuse, abuse, fire, flood, acts of God, improper installation, installation not in
accordance with electrical or plumbing codes, or use of consumables or cleaning products not approved by Jenn-Air.
6. Cosmetic damage, including scratches, dents, chips or other damage to the finish of your microwave, unless such damage results
from defects in materials or workmanship and is reported to Jenn-Air within 30 days from the date of purchase.
7. Any food loss due to microwave product failure.
8. Repairs to parts or systems resulting from unauthorized modifications made to the appliance.
9. Microwaves with original model/serial numbers that have been removed, altered or cannot be easily determined. This warranty is
void if the factory applied serial number has been altered or removed from your appliance.
The cost of repair or replacement under these excluded circumstances shall be borne by the customer.
If you reside in the United States and your Jenn-Air® Countertop Microwave should cease to operate within the first year of
ownership:
1. Call our Customer eXperience Center at 1-800-536-6247 (toll-free).
2. Give the consultant your model, serial number and shipping address.
3. The consultant will advise whether the microwave qualifies for repair or replacement.
4. In the event of repair, you may be directed to forward the product to an Jenn-Air designated service center. You are responsible for
insurance and freight to the designated service center. Please include your name and address on a piece of paper, along with a
copy of the proof of purchase (register receipt, charge slip, etc.). The microwave should be properly packaged to avoid damage in
transit as we will not be responsible for any such damage.
5. Jenn-Air will return the repaired unit or, at our option, an identical or comparable microwave to your door free of charge.
DISCLAIMER OF IMPLIED WARRANTIES
IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR IMPLIED WARRANTY OF FITNESS FOR
A PARTICULAR PURPOSE, ARE LIMITED TO ONE YEAR OR THE SHORTEST PERIOD ALLOWED BY LAW. Some states and
provinces do not allow limitations on the duration of implied warranties of merchantability or fitness, so this limitation may not apply to
you. This warranty gives you specific legal rights, and you also may have other rights that vary from state to state or province to
province.
LIMITATION OF REMEDIES; EXCLUSION OF INCIDENTAL AND CONSEQUENTIAL DAMAGES
YOUR SOLE AND EXCLUSIVE REMEDY UNDER THE LIMITED WARRANTY SHALL BE PRODUCT REPAIR OR REPLACEMENT AT
OUR DISCRETION AS PROVIDED HEREIN. JENN-AIR SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES.
Some states and provinces do not allow the exclusion or limitation of incidental or consequential damages, so these limitations may not
apply to you. This warranty gives you specific legal rights, and you also may have other rights that vary from state to state or province
to province.
Outside the 50 United States and Canada, this warranty does not apply. Contact your authorized Jenn-Air dealer to determine if another
warranty applies.
If you need service, first see the “Troubleshooting” section of the Use & Care Guide. Additional help can be found by checking the
“Assistance or Service” section or by calling Jenn-Air. In the U.S.A call 1-800-536-6247. In Canada call 1-800-807-6777.
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Keep this book and your sales slip together for future
Dealer name____________________________________________________
Address________________________________________________________
Phone number__________________________________________________
Model number __________________________________________________
Serial number __________________________________________________
Purchase date __________________________________________________
reference. You must provide proof of purchase or installation
date for in-warranty service.
Write down the following information about your major appliance
to better help you obtain assistance or service if you ever need it.
You will need to know your complete model number and serial
number. You can find this information on the model and serial
number label located on the product.
W10434187B
261800308584
SP PN W10434201A
®Registered Trademark/ ™Trademark of Jenn-Air, U.S.A.
TM AFFRESH is a Trademark of Whirlpool, U.S.A.
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© 2012. All rights reserved.
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