Jabra Network Card A320s User Manual

Bluetooth® Stereo USB Adaptor  
Generic User manual  
Part number 81-00227 RevA  
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Application Setup & User’s Guide  
Trademark(s) ™ and Registered Trademark(s) ®  
The BLUETOOTH trademarks are owned by Bluetooth SIG, Inc. USA and licensed to the  
company.  
Microsoft, Windows, Outlook are registered trademarks of Microsoft Corporation.  
Other brand and product names may be registered trademarks or trademarks of their respective  
holders.  
BTW is Copyright Widcomm, Inc. and the BTW software is licensed to the company  
Winroute Lite is Copyright Tiny Software, Inc.  
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TABLE OF CONTENTS  
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INTRODUCTION  
The Bluetooth Technology  
Bluetooth is a worldwide standard for the wireless exchange of data between two compatible  
devices. It utilizes short-distance radio link technology and replaces the traditional cable  
connections to enable wireless connections between desktop and laptop computers, cellular  
phones, scanners, digital cameras, printers, and other devices. You can now transfer files  
between two computers, dial up to the Internet using the host computer’s modem or a cell phone,  
or even share a network connection without literally attaching your cables to a device. To put it  
simply, Bluetooth unplugs all your cables and lets you forget about cable clutter for a change.  
What is BTW  
BTW is the solution for the seamless integration of Bluetooth technology into personal computers  
that the company has created. It provides you with the means to locate other Bluetooth-enabled  
devices in the immediate vicinity, allowing you to make use of the services that the remote  
devices offer. These services, which range from gaining access to the Internet to sending a fax  
transmission, make mobile computing so much more convenient than ever before.  
Installation of the Bluetooth USB dongle is easy. This user’s guide will guide you through the  
process of making wireless connection between your devices.  
For an overview of the features added in this version, please refer to the section What’s New on  
page 6. To see an updated version of the Bluetooth software, please check out our Website.  
BTW supports:  
Windows 98SE (Second Edition)  
Windows Me (Millennium Edition)  
Windows 2000  
Windows XP Professional  
Windows XP Home Edition  
What’s in the box  
Check if the following items are included in the package. If there are any items missing, please  
contact your dealer.  
Quick Installation Guide  
Bluetooth USB Dongle  
CD-ROM (includes Quick Installation Guide, Product User’s Guide,  
Application Setup Guide, Bluetooth software for Windows, and  
Acrobat Reader)  
USB Extension Cable (optional)  
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What’s new in BTW4.0  
1. Advanced Audio Distribution Profile (A2DP)  
2. Hands-Free Profile (HFP)  
3. Basic Imaging Profile (BIP)  
4. Bluetooth 1.2 support  
5. Extended HID handling  
Bluetooth Tray  
After installing the software, you would find a shortcut icon to My Bluetooth Places on your  
desktop. However, there is another icon that you will see after successful installation of the  
software.  
Normally located on the lower right-hand corner of your computer screen, the Windows system  
tray will now have an additional icon. This is the Bluetooth Tray.  
The Bluetooth Tray provides quick access to numerous Bluetooth operations. In this section, we  
will discuss the many uses of this icon. From this tray, you can:  
Have access to My Bluetooth Places: double-click the Bluetooth tray icon.  
Have access to the Bluetooth Setup Wizard: The wizard will help you  
. Configure how this computer accesses a service on another Bluetooth device  
. Locate remote Bluetooth devices.  
. Configure the way that this computer provides services to remote Bluetooth devices.  
. Set the name and type of this Bluetooth device, e.g., “Mary’s PC” on desktop.  
Have access to the Bluetooth Configuration Panel: right-click the Bluetooth tray  
icon. Select Advanced Configuration.  
Have Quick Connect option: right-click the Bluetooth icon, select Quick Connect,  
and then select the type of service to which you wish to connect.  
Start/Stop Bluetooth on this computer.  
My Bluetooth Places  
My Bluetooth Places is part of Windows Explorer. There are multiple ways to access My  
Bluetooth Places:  
In the Windows system tray,  
Right-click the Bluetooth icon and select Explore My Bluetooth Places  
Or  
Double-click the Bluetooth icon  
On the desktop, double-click the Bluetooth icon  
Open Windows Explorer and select My Bluetooth Places in the Folder panel or from  
the Address shortcut menu.  
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Icons used for Bluetooth devices and services  
Before we move on to the next chapter about the various Bluetooth devices and services, it is  
important to get familiar first with the icons that you will see and know what they mean.  
Each Bluetooth icon changes its color to provide at-a-glance feedback about the status of a  
device or service. In the next few tables below, you will find both device and service icons in  
different colors, depending on which Windows platform you are using.  
Here, we divide the icon types into two – one for Windows XP, and the other for Windows 98SE /  
ME / 2000.  
Device icons for Windows XP  
Bluetooth icons provide at-a-glance feedback about a device or service’s status by  
changing appearance.  
The Bluetooth icon in the Windows system tray provides feedback about Bluetooth  
status.  
Bluetooth Icon Indicates Bluetooth Status  
Description  
Status  
Icon  
Paired  
Enable  
Blue with White  
Disabled  
Connected  
Blue with Red  
Blue with Green  
Device Icon Types  
Device Type  
Normal  
Connected  
Paired  
Audio Gateway  
Desktop Computer  
Headset  
Human Interface Device  
Laptop Computer  
Modem  
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Network Access Point  
Personal Digital Assistant (PDA)  
Printer  
Cellular Telephone  
Unknown Devices  
Service icons for Windows XP  
Service icons are gray or yellow in color (or gray with yellow accents) in their “normal”  
state. When in their “connected” state, the primary color of the icon changes to green.  
Service Icon Types  
Service Name  
Audio Gateway  
Dial-up Networking  
Fax  
Normal  
Connected Unavailable  
Headset  
Network Access  
PIM Item Transfer  
PIM Synchronization  
Public Folder  
Bluetooth Serial Port  
Device icons for Windows 98SE / ME / 2000  
Device Icon Types  
Device Type  
Normal  
Connected  
Paired  
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Audio Gateway  
Desktop Computer  
Headset  
Human Interface Device  
Laptop Computer  
Modem  
Network Accept Point  
Printer  
Cellular Telephone  
Personal Digital Assistant (PDA)  
Unknown Devices  
Service icons for Windows 98SE / ME / 2000  
SERVICE ICONS ARE GRAY OR YELLOW IN COLOR (OR GRAY WITH  
YELLOW ACCENTS) IN THEIR “NORMAL” STATE. WHEN IN THE  
“CONNECTED” STATE, THE PRIMARY COLOR OF THE ICON CHANGES  
TO GREEN.  
Service Icon Types  
Not  
Available  
Service Name  
Audio Gateway  
Dial-up Networking  
Fax  
Normal  
Connected  
Headset  
Network Access  
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PIM Item Transfer  
PIM Synchronization  
Public Folder (File Transfer)  
Bluetooth Serial Port  
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GETTING STARTED  
My Bluetooth Places  
After you have successfully installed the Bluetooth software, you will see  
an icon on your desktop and an icon on Window System Tray. These  
are two shortcuts to My Bluetooth Places.  
To start Bluetooth: Right-Click the icon on Window System Tray and select Start  
The Bluetooth icon is blue in color with a white insert when Bluetooth is running.  
To stop Bluetooth: Right-Click the icon on Window System Tray and select Stop.  
The Bluetooth icon is blue in color with a red insert when Bluetooth is stopped.  
Finding Bluetooth devices  
You are now ready to search for available Bluetooth devices that are within connection range.  
There are two ways to do this:  
1. From your desktop, right-click My Bluetooth Places icon. First select Open, and  
then select Entire Bluetooth Neighborhood.  
Or,  
2. Double-click My Bluetooth Places. Then double-click Entire Bluetooth  
Neighborhood.  
You may also let BTW automatically search for devices for you. To do so, simply configure the  
settings in the Discovery Panel. For details, see Configuration Panel on the following.  
However, to be certain that the displayed list of devices in the neighborhood is current, it is  
recommended that you perform a manual search. This is mainly because mobile devices may go  
beyond the connection range in between automatic updates.  
If you still couldn’t find some devices that are within connection range, there are two possibilities:  
Your device is configured to report only specific types or classes of devices. (To  
change this, modify your device’s configuration in the Discovery tab of the Bluetooth  
Configuration Panel.)  
The remote (or unlisted) device is in the non-discoverable mode. (To change this,  
modify the remote device’s configuration in the Accessibility tab of the Bluetooth  
Configuration Panel.)  
Finding services  
After discovering the devices you can have access to, you may perform Service Discovery. Each  
available device that you have discovered in the Bluetooth Neighborhood provides you with  
several services.  
To find out what these services are, simply do either of the following:  
Double-click a device in the Bluetooth Neighborhood, OR  
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Right-click a device and select Discover Available Services.  
The services that BTW supports are as follows:  
Bluetooth Serial Port establishes a wireless connection between two Bluetooth  
devices. The serial connection can be used by applications as though there is a serial  
cable between the devices.  
Dial-up Networking allows you to use a modem on another Bluetooth device to  
connect to the Internet and send/receive e-mail.  
Fax allows you to send a fax transmission through another Bluetooth device.  
File Transfer (Public Folder) allows you to perform file system operations on another  
Bluetooth device such as browse, drag-and-drop, open, print, cut/copy, paste, delete,  
rename, etc.  
Headset allows a Bluetooth headset to be used as the audio input/output mechanism  
for another Bluetooth device, such as a computer or cell phone.  
PIM Item Transfer allows you to exchange Personal Information Manager (PIM) data  
such as business cards, calendar items, e-mail messages, and notes.  
PIM Synchronization allows you to synchronize Personal Information Manager (PIM)  
data between two Bluetooth devices.  
Network Access allows you to gain access to the Internet using another Bluetooth  
device’s Local Area Network (LAN) connection.  
Audio Gateway allows the microphone/speakers on Bluetooth device (typically a  
computer) to be used as the audio input/output mechanism for a remote Bluetooth  
device, such as a cell phone.  
Note: Not all Bluetooth devices provide all of these services. For instance, network gateways  
only displays the Network Access service to let you have access to the Local Area Network  
(LAN) connection.  
Setting up a connection  
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Now that you know how to discover available devices and their services, you are now ready to  
make a Bluetooth connection with another device.  
Setting up a new connection is fast and easy, you have these choices:  
Create a connection from the Bluetooth Icon in the System Tray  
In the Windows system tray, right-click the Bluetooth icon, select Quick Connect and then the  
Bluetooth service that you wish to use.  
If this computer has created a connection to the desired type of service in the past, the options on  
the shortcut menu are:  
1. The name(s) of any devices(s) with which prior connections to this type of service  
have been established. Select a name from the list to re-establish connection.  
2. Other devices… Select this option to search for additional devices that potentially  
provide the desired service, select a device from the list and then click Connect.  
If this computer has never created a connection to this type of service, the only option on the  
shortcut menu is “Find Devices…” Select this option to search for devices that potentially  
provide the desired service, select a device from the list and then click Connect.  
Using the Bluetooth Setup Wizard  
To start the Bluetooth Setup Wizard, you have 3 ways,  
Start the Wizard by right-clicking the Bluetooth icon in the Windows system tray and  
select Bluetooth Setup Wizard.  
Or,  
In Windows Explorer, with My Bluetooth Places selected, from the Bluetooth menu, select  
Bluetooth Setup Wizard.  
Or,  
Right-click the Bluetooth Icon on Desktop and select Bluetooth Setup Wizard.  
Follow the wizard’s on-screen instructions.  
Create a connection from Entire Bluetooth Neighborhood  
In Windows Explorer,  
1. In the Folders panel, select Entire Bluetooth Neighborhood, right-click a device name  
and select “Connect to … “  
Or,  
2. In the Folders panel, expand Entire Bluetooth Neighborhood, select a device, and  
then, in the right panel, right-click a service provided by that device and select  
Connect to …”  
Determining a connection status  
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The Bluetooth Connection Status dialog box displays information about the status of a connection.  
It is also where you disconnect an active connection.  
To display the Connection Status dialog box:  
1. Open My Bluetooth Places and select My Device.  
2. Right-click a service name and then select Status from the pop-up menu.  
The Connection Status dialog box opens and provides the following information:  
Status: tells you whether you are Connected or Disconnected.  
Device Name: the name of the device to which your computer is connected.  
Duration: the length of time this connection has been established, displayed in  
hours, minutes, and seconds. Depending on the service, the connection may time  
out (automatically disconnect) after a specific period of inactivity.  
Activity: the number of bytes sent and received over the connection.  
Signal Strength: a variable scale that ranges from Too Weak through Good to Too  
Strong.  
Also in the dialog box you will find three ‘control’ buttons:  
Properties: click this button to display the Bluetooth Properties dialog box for the  
connection.  
Disconnect: click this button to end your current connection.  
Close: click this button to close the Bluetooth Connection Status dialog box.  
Send to another Bluetooth device  
This feature is used to send information to another Bluetooth device. Data types include:  
Files for Windows Explorer  
Documents for Microsoft Office applications, including:  
Word  
Excel  
Access  
PowerPoint  
Microsoft Outlook items, including:  
Contacts  
Appointments  
Tasks  
Messages  
Notes  
To use Send to other Bluetooth device  
In the application:  
1
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1.1 Windows Explorer – select one or more files to be transferred.  
1.2 Microsoft Office – only the document in the active window can be transferred.  
1.3 Microsoft Outlook – select one or more items to be transferred.  
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From the application’s File menu, select Send To, and then select Bluetooth from the  
shortcut menu.  
Select a device from the shortcut menu to send the data  
Or  
Select Other…, choose a device from the list and then click OK to send the data.  
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CLIENT APPLICATIONS  
About Client and Server  
Before we start discussing about what each of the services does, let us briefly tell you a bit about  
Client and Server since we will be mentioning a lot of these two in this chapter.  
In order for two Bluetooth devices to exchange data, they must establish a connection. However,  
before a connection is established, one device must request a connection with the other. This is  
the Client.  
The second device that accepts or rejects the connection is then known as the Server. Many  
Bluetooth devices can act as both client and server.  
Human Interface Device  
The Human Interface Device (HID) Application allows this computer to wireless use one or more  
remote Bluetooth HIDs as input/output devices.  
For example, the HID Application allows this computer to use a Bluetooth keyboard and a  
Bluetooth mouse.  
Create a Bluetooth HID connection:  
Note: Some HIDs have multiple modes. Before establishing a connection, be sure the HID is in  
the desired mode. For example, in the case of an HID that can function as both mouse and a  
laser printer, be sure the mode switch is set to “Mouse” before attempting to connect.  
1. On the Client, open My Bluetooth Places by double-clicking the icon on your  
desktop.  
2. Select Enter Bluetooth Neighborhood.  
3. Right-click anywhere except on a device name and select Refresh from the pop-  
up menu to see an updated list.  
4. Double-click HID devices, such as Keyboard or Mouse to make connection.  
5. Once an HID connection is established, that connection will persist. If the computer is  
shut down, when the computer is turned on again the connection will re-establish  
automatically.  
Note: HIDs usually have a button, which is sometimes difficult to find, that must be pressed  
before other Bluetooth devices can locate the HID. Even after the button is pressed, the HID can  
only be discovered for a limited time, and then the button must be pressed again. The time period  
can be as short as 30 seconds or as long as 180 seconds. Read the document that accompanies  
the HID before you attempt to connect to the devices.  
Close an HID connection:  
Under normal circumstances, there is no reason to close an HID connection; once established  
the connection is maintained automatically, even during the power off and power on processes.  
If, for some reason, the connection must be closed: from My Bluetooth Places, right-click the  
service name and select Disconnect.  
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The connection’s “persistence” is broken when HID connection is closed manually by operator.  
If you want to use HID device again, you need to re-establish by manually.  
Printer  
The Bluetooth Printer allows this computer to use a Bluetooth printer.  
Once a Bluetooth printer has been properly installed, it can be used from this computer in the  
same way as any other printer would be.  
Create a Bluetooth Printer connection at first time:  
1.  
On the Client, open My Bluetooth Places by double-clicking the icon on your  
desktop.  
2.  
3.  
Select Enter Bluetooth Neighborhood.  
Right-click anywhere except on a device name and select Refresh from the pop-up  
menu to see an updated list.  
4. Double-click Printer you want to make a Bluetooth connection.  
5. Once a Bluetooth Printer connection is established at first time, that might need you  
install the printer driver. Push OK button to start the printer driver installation.  
6.  
When the wizard asks you to select a printer and model, select the printer and  
model on the list. If your printer is not in the list of options, click Have Disk… , insert  
the driver disk or CD for the printer, and then navigate to the driver and directory  
that contains the driver initiation file (.inf) for the printer.  
7.  
8.  
To complete the installation, follow the on-screen instructions.  
After install printer driver, you can use this Bluetooth Printer as other printer you have.  
Delete a printer:  
1.  
2.  
3.  
4.  
Click Start button on windows working tray.  
Click Settings  
Click Printers  
Right-click on the printer you want to delete and select delete  
Audio Gateway  
The Audio Gateway service allows a remote Bluetooth device to use this computer’s microphone  
and speaker’s the remote device’s audio input and output devices.  
For example, if this computer has voice recognition capabilities, a Bluetooth headset might be  
used as the audio input device.  
Connection is initiated from the client. To establish a Bluetooth Audio Gateway connection:  
1.  
On the Client, open My Bluetooth Places by double-clicking the icon on your  
desktop.  
2.  
3.  
Select Enter Bluetooth Neighborhood.  
Right-click anywhere except on a device name and select Refresh from the pop-up  
menu to see an updated list.  
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4.  
Right-click the server that will provide the Audio Gateway service and then select  
Discover Available Services to display an updated list of services.  
5. Double-click Audio Gateway.  
6. Open Volume Control on windows tray to adjust the volume you want.  
Client must have a sound card, microphone, and speakers installed.  
The Bluetooth radio on both on server and client must support audio.  
Headset  
The Headset application allows client (this computer) to use a Bluetooth headset (or any other  
device that offers the Bluetooth headset service) as the audio input and output device for server.  
To create a headset connection:  
1.  
2.  
Make sure the headset already on PAIRING mode.  
On the Client, open My Bluetooth Places by double-clicking the  
icon on your desktop.  
3.  
4.  
Select Enter Bluetooth Neighborhood.  
Right-click anywhere except on a device name and select  
Refresh from the pop-up menu to see an updated list.  
5.  
6.  
Right-click the server that will provide the Headset service and  
then select Discover Available Services to display an updated  
list of services.  
Double-click Headset.  
Server must have a sound card, microphone, and speakers installed.  
The Bluetooth radio on both on server and server must support audio.  
Bluetooth Serial Port  
The Bluetooth Serial Port service allows two Bluetooth devices to establish a wireless connection  
through a virtual communications port and then use that connection as if it were a hardwired  
serial cable between those devices.  
Connection is initiated from the client. To establish a Bluetooth serial port connection:  
1. On the Client, open My Bluetooth Places by double-clicking the icon on your  
desktop.  
2. Select Entire Bluetooth Neighborhood.  
3. Right-click anywhere except on a device name and select Refresh from the pop-up  
menu. This updates your current list of available devices.  
4. Right-click the server (the receiver of your request) with which you want to establish a  
connection. Select Discover Available Services from the pop-up menu to display an  
updated list of available services.  
5. Double-click Bluetooth Serial Port. A dialog box appears, containing the  
communications port number assigned to this connection by the client. The  
application that will use this connection must be configured to send data to this port.  
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To determine the communications port that the service will use:  
1. On the Server, open My Bluetooth Places by double-clicking the  
icon on your desktop.  
2. Right-click My Device and select Properties from the pop-up menu.  
3. In the Bluetooth Configuration Panel, select the Local Services tab.  
Double-click the Bluetooth Serial Port service to display its Service Properties  
dialog box. The Service Properties dialog box displays the communications port that  
the connection is using.  
To close a Bluetooth serial port connection:  
1. On the Client, open My Bluetooth Places by double-clicking the icon on  
your desktop.  
2. Select the device that is providing the Bluetooth Serial Port service.  
3. Right-click Bluetooth Serial Port and then select Disconnect  
Bluetooth Serial Port from the pop-up menu.  
Another method to close the connection is from the Server. However, this is not recommended:  
1. On the Server, open My Bluetooth Places by double-clicking the  
icon on your desktop.  
2. Select My Device.  
3. Right-click Bluetooth Serial Port and then select Stop to close  
the service. The service must be re-started before it will be  
available to remote devices.  
Note: To restart connection, right-click Bluetooth Serial Port and select  
Start from the pop-up menu.  
Dial-up Networking  
The Dial-up Networking service allows a Bluetooth client to use a modem that is physically  
connected a different Bluetooth device (acting as the server). Once a wireless connection is  
established between the two devices, the client can use the server’s modem as if it were a local  
device on the client.  
Connection is initiated from the Client. To establish a Dial-up Networking session:  
1. On the Client, open My Bluetooth Places by double-clicking the  
icon on your desktop.  
2. Select Entire Bluetooth Neighborhood.  
3. Right-click anywhere except on a device name and then select  
Refresh from the pop-up menu for an updated list.  
4. Right-click the server that will provide the Dial-up Networking  
Service and select Discover Available Services from the pop-up  
menu to display an updated list of available services.  
5. In My Bluetooth Places, double-click Dial-up Networking.  
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6. The Connect To dialog box opens, prompting you to fill in your  
user name, password, and the phone number to be dialed.  
7. Click the Dial button. Selecting the Save password checkbox will  
let you connect to the same number in the future without having  
to type in all the connecting information.  
You can now open a Web browser and connect to the Internet as if the modem was attached to  
your computer.  
To close a Dial-up Networking connection:  
1. On the Client, open My Bluetooth Places by double-clicking the  
icon on your desktop.  
2. Select the device that is providing the Dial-up Networking service.  
3. Right-click Dial-up Networking and then select Disconnect Dial-  
up Networking from the pop-up menu.  
Fax  
The Fax service allows a Bluetooth client to perform a wireless fax transmission using a device  
that is physically attached to a Bluetooth server.  
Connection is initiated from the Client. To send a fax:  
1. On the Client, open My Bluetooth Places by double-clicking the icon on your  
desktop.  
2. Select Enter Bluetooth Neighborhood.  
3. Right-click anywhere except on a device name and select Refresh from the pop-up  
menu to see an updated list.  
4. Right-click the server that will provide the Fax service and then select Discover  
Available Services to display an updated list of services.  
5. Double-click Fax.  
Once the fax connection is established, you need to open or create the document to be faxed and  
use the Print or Send to Fax Recipient option available in most applications. The Fax  
connection automatically closes when the transmission is complete.  
File Transfer  
The File Transfer service allows a Bluetooth device to perform file operations on the default File  
Transfer directory – and all the folders and files that it contains – of another Bluetooth device.  
To perform a folder or file operation:  
1. On the device from which the File Transfer service will be used,  
open My Bluetooth Places by double-clicking the icon on your  
desktop.  
2. Select Entire Bluetooth Neighborhood.  
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3. Right-click anywhere except on a device name and then select  
Refresh from the pop-up menu to see an updated list.  
4. Right-click the device that you want to transfer files to and then  
select Discover Available Services to display an updated list of  
available services.  
5. Click the plus (+) sign right next to Public Folder to expand that  
folder. If there are subfolders, click all the plus (+) signs until you  
see all the files under the subfolders.  
Types of File Transfer operations  
There are various types of file operations that you can perform. With My Bluetooth Places opened,  
right-click a folder and select an option from the pop-up menu. A dialog box appears, its title  
varies depending on the operation being carried out. In the dialog box that is displayed, you will  
see the current operation indicated at the bottom of the box.  
The types of operations that can be accomplished are:  
Open: there are two items you may open:  
Files: are opened in the application associated with them.  
Folders: are expanded to show their file contents.  
Print: sends the selected Server file to the Client’s default printer.  
Send to:  
3.5” Floppy Drive: copies the selected item(s) from the server to the client’s 3.5”  
floppy drive.  
My Shared Folder: copies the selected item(s) from the server to the default  
File Transfer folder on the client.  
Cut: copies a folder and its contents, or individually selected files in a folder, to the  
Windows clipboard. When the clipboard contents are pasted to a new location, the  
originally selected file(s) on the server are deleted.  
Copy: copies a folder and its contents, or individually selected files in a folder, to the  
Windows clipboard.  
Delete: removes selected file(s) and/or folder(s) on the server.  
Rename: allows you to change an empty folder’s name.  
Properties: displays the file or folder’s properties in a dialog box.  
Other options may appear, depending on the content in which the menu appears:  
Update: refreshes the contents of a folder.  
New Folder: creates a new folder on the server.  
Abort FTP Operation: cancels an ongoing File Transfer operation.  
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Image  
The Bluetooth Imaging application allows this computer to send images to remote devices that  
provide the Bluetooth imaging service.  
Possible uses include the transfer of images to a Bluetooth camera, camera/phone, or any other  
device that offers the Bluetooth Imaging service.  
The supported image formats are:  
BMP  
GIF  
PNG  
JPG  
Image Format Conversion  
Some devices, particularly battery-powered devices such as phones and cameras, may only be  
able to accept images in one format and at a single fixed resolution. In that case, the image is  
converted to the required format and resolution before it is transferred to the remote device.  
Create an Imaging Connection  
Imaging application connections are created automatically on an as-needed basis.  
To send an image to the remote imaging device:  
In Entire Bluetooth Neighborhood, drag and drop the image file  
onto the destination’s device icon.  
In Windows Explorer, right-click an image file and, from the  
shortcut menu, select Copy. Then, in Entire Bluetooth  
Neighborhood, right-click the destination device, and, from the  
shortcut menu, select Paste.  
If a shortcut to the remote device’s imaging service exists in My  
Bluetooth Places, drag and drop, or, copy and paste, to that  
shortcut.  
Close an Imaging Connection  
Imaging connections close automatically when the image transfer is complete.  
To abort the image transfer, click Cancel in the transfer dialog box.  
Configure  
The Bluetooth Configuration Panel > Client Applications > Imaging > General tab provides  
options to configure:  
The application name - to change it, highlight the existing name  
and enter the new name.  
Secure connection - to enable secure connection, select the  
option box. To disable secure connection, clear the option box.  
Remote Camera Operation  
Remote operation of the Bluetooth imaging device, such as the ability to trip a camera’s shutter or  
browse the images on a device, may be possible, depending on the functions supported by the  
remote device.  
There are three prerequisites:  
This computer must be running under the Windows XP operating  
system.  
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The remote imaging device must support the action. See the  
remote imaging device’s documentation for information about the  
remote functions the device supports.  
The remote imaging device must be installed on this computer  
(see below).  
Install an Imaging Device  
Note: Only Windows XP can install an imaging device; previous operating systems do not have  
native support for this option.  
Perform a search for devices and then, from Entire Bluetooth Neighborhood, right-click a  
Bluetooth imaging device, and select Add Camera from the shortcut menu.  
Windows installs the camera and adds it to the Cameras and Scanners section of My Computer.  
Uninstall an Imaging Device  
In Entire Bluetooth Neighborhood, right-click an installed Imaging device and then select Delete  
Camera from the shortcut menu.  
PIM Exchange  
The Information Exchange service provides a way to send and receive Microsoft Outlook items to  
and from another Bluetooth device, such as a Personal Digital Assistant (PDA) or notebook  
computer.  
The supported Outlook items are:  
Business cards (*.vcf and *.vcd)  
Calendar entries (*.vcs)  
Notes (*.vnt)  
Messages (*.vmg)  
There are three types of operations:  
Send – sends an object to another device.  
Receive – requests an object from another device.  
Exchange – sends a client object and receives a server object.  
You can set the default location of your business card and the location where you received items  
from the Bluetooth Configuration Panel.  
To send, receive, or exchange an object:  
1. On the Client, open My Bluetooth Places by double-clicking the icon on your  
desktop.  
2. Right-click the Inbox icon of the remote device and then select an option from the  
pop-up menu.  
Notes:  
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Business cards are sent, received, or exchanged without further intervention.  
To send calendar items, notes, and messages, go to the folder that contains the item you want to  
send out. Then select the item and click Open.  
PIM Synchronization  
The PIM Synchronization service is used to match information between a Bluetooth client and a  
Bluetooth server. A perfect example would be a Personal Information Manager (PIM) database.  
BTW supports synchronization with devices that support IrMC v1.1 and exchange the v2.1 vCard  
format.  
If Information Synchronization is used for the first time with a new application, it may take a few  
minutes to synchronize the database. This is how it works – it merges data from both devices,  
deletes duplicate entries, and then copies the updated database to both devices.  
Following the first attempt, subsequent uses of Information Synchronization for the same  
application will be much faster – only the changes that have been made since the devices were  
last synchronized will be exchanged.  
Microsoft Outlook is the only Personal Information Manager that this release of BTW supports.  
Outlook permits duplicate entries, so all duplicates may not be exchanged in the synchronization  
process. The only thing synchronized would be Outlook’s default contacts folder. Items in the  
subfolders will not be synchronized. This means that if you have moved items from the default  
folder to a subfolder, they will seem to be deleted after the next synchronization.  
To apply PIM Synchronization:  
1. On the client, open My Bluetooth Places by double-clicking the icon on your  
computer.  
2. Select Entire Bluetooth Neighborhood.  
3. Right-click anywhere except on a device name and then select Refresh from the  
pop-up menu to see an updated list.  
4. Right-click the server that you want to synchronize with and then select Discover  
Available Services to display an updated list of available services.  
5. Double-click PIM Synchronization. A dialog box appears, displaying the  
synchronization progress. Once the process is complete, the connection  
automatically closes.  
Network Access  
The Network Access service allows a Bluetooth client to use a Local Area Network (LAN)  
connection that is physically attached to a Bluetooth server.  
Possible network access servers include:  
Bluetooth-enabled computers that have a hardwired Ethernet connection  
Stand-alone Bluetooth Network Access Points  
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The Bluetooth server must be specifically configured to provide Network Access service.  
However, after a Bluetooth device is configured as a Network Access server, it cannot act as a  
Network Access client without being re-configured.  
In the next sections to follow, we will discuss about how to set up Network Access in different  
Windows platforms.  
Windows 2000, Server-side Setup  
1. From the Windows Control Panel, select Network and Dial-up Connections.  
2. Right-click the Local Area Connection icon and select Properties. The Local Area  
Connection Properties dialog box opens.  
3. Click the Sharing tab. Select Enable Internet Connection Sharing.  
4. Click OK.  
5. Click Yes to enable Internet connection sharing.  
Windows XP, Server-side Setup  
1. Have your Windows XP compact disc handy. You may need it during the setup  
process.  
2. From the Windows Control Panel, select Network Connections.  
3. Right-click the Local Area Connection icon and then select Properties.  
The Local Area Connection Properties dialog box opens.  
4. Click the Advanced tab. Select Enable Internet Connection Sharing to allow  
network users to connect, control, or disable this Internet connection.  
5. Select Allow other network users to connect through this computer’s Internet  
connection.  
6. Click OK.  
Windows 98SE & Windows ME, Server-side Setup  
Internet Protocol routing software is required on Windows 98SE and Windows ME servers. A  
downloadable trial version of WinRoute Lite is available on the Tiny Software, Inc. Website –  
To configure the server:  
1. From the Windows Control Panel, double-click the Network icon.  
2. Click the Configuration tab. Select TCP/IP -> Bluetooth LAN Access Server  
Driver (scroll down if necessary).  
3. Click Properties and select the IP Address tab.  
4. Select Specify an IP address.  
5. Enter an IP address (suggested value – 192.168.1.1) and a Subnet Mask  
(suggested value – 255.255.255.0).  
6. Click OK in both dialog boxes.  
7. Click Yes to restart the computer.  
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To configure the routing software:  
1. In the Windows system tray, right-click the WinRoute icon and select  
Administration.  
2. Click the Settings tab. Select 2nd network adapter.  
3. From the Network adapter drop-down list, select any adapter other than the USB  
Dongle.  
4. Click the Settings button.  
5. Click the DHCP tab. From the Adapter drop-down list, select the Bluetooth  
Windows 9x Adapter.  
6. Select Enable DHCP Server.  
7. Type in the client IP address range fields:  
From: 210  
To: 240  
8. Click OK and then minimize (do not close) the WinRoute Administration configuration  
panel.  
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BLUETOOTH SERVICE  
Common Configuration Settings  
These properties can be set individually for each Bluetooth service:  
Service Name - the default name of each service can be changed.  
Secure Connection - requires that remote devices provide proof of  
identity and that all data be encrypted.  
Startup Automatically - starts the service automatically when Bluetooth is  
started.  
Notifications - provides visual and/or audio notification that a remote  
device is attempting to connect (or has connected) to a service on this  
computer.  
Notifications  
There are three types of notification:  
Authentication request, also called a PIN code request - this notification  
is displayed automatically in a balloon over the Notification area, at the  
far right of the taskbar if a Personal Identification Code is required before  
a connection can proceed. An audio file can also be associated with the  
notification.  
Authorization request, also called a connection request - this type of  
notification can be visual, audio, or both. It notifies you of attempts to  
access a Bluetooth service on this computer; the connection will not  
proceed until you click the balloon that is displayed over the Notification  
area, at the far right of the taskbar. If the notification balloon is ignored,  
the connection request will time out and fail.  
Notification only - this type of notification does not affect access in any  
way; it is solely for information purposes to let you know that a  
connection has been established.  
Example: Both Authentication and Authorization request notifications are controlled by whether  
Secure Connection is enabled for an individual service. An example of how notifications might  
work when a remote device attempts to access a service on this computer, if all notifications are  
enabled:  
Authentication - a balloon notification (audio optional) prompts you for a  
PIN code. If the PIN code does not match the code entered on the  
remote device, the connection will not be allowed. After the remote  
device has been authenticated this notification will not appear again,  
unless the paired relationship is broken. If the paired relationship is  
broken, the devices must re-pair.  
Authorization - a balloon notification is displayed and/or a sound file  
provides audio notification that a remote device is attempting to access a  
Bluetooth service on this computer. Click the balloon to proceed. A dialog  
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box prompts you to enable the connection only once, or to allow this  
device to use the service every time.  
After a connection has been authorized, an additional visual and/or audio  
notification may be displayed (if enabled). This notification is for  
information only to inform the operator that a connection has been  
established.  
Note: After two devices are paired, the authentication notification will no longer be displayed when  
a connection is attempted. If Always allow… is enabled during the authorization process, the  
authorization notification will not be displayed on future connection attempts. Connection  
notification only happens if it has been enabled on the Notifications tab of the individual service  
being accessed.  
Service Access Notification  
Notifications lets you associate a sound (Windows *.wav file) and/or a visual indication with  
access attempts by remote devices.  
A different notification sound can be associated with each local Bluetooth service.  
Associate a Sound with Service Access  
From the Bluetooth Configuration Panel, Local Services tab:  
1. Double-click a service name and then select the Notifications tab.  
2. Select the options you want; both visual and sound notifications may be selected for  
a single event.  
3. Choose a sound; click the Browse button and navigate to the sound file (*.wav) to  
be used for notification. To preview the sound file, click the play button.  
4. Click OK to close the service's property dialog box.  
Audio Gateway  
The Bluetooth Audio Gateway service enables the computer to use the microphone and speakers  
on a remote Bluetooth device as the input and output devices for the computer.  
For example, if this computer has voice recognition capabilities, a Bluetooth headset might be  
used as the audio input device.  
Hardware Requirements  
The Bluetooth hardware on this computer and on the remote device must  
support audio.  
The remote device handles both audio input and output for this computer;  
therefore, this computer does not require a sound card, microphone, or  
speakers.  
Configure the Audio Gateway Service  
From the Notification area, at the far right of the taskbar, right-click the Bluetooth icon, select  
Advanced Configuration > Local Services, and then double-click the Audio Gateway service.  
Set the common configuration properties of the service, and then click OK.  
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Bluetooth Image Transfer  
The Bluetooth image transfer service allows this computer to accept images from remote devices  
that support Bluetooth image transfer.  
The supported image formats are:  
BMP  
GIF  
PNG  
JPG  
Received images are stored in the Bluetooth exchange folder.  
Configure the Bluetooth Imaging Service  
From the Windows system tray, right-click the Bluetooth icon, select Advanced Configuration >  
Local Services, and then double-click the Bluetooth Imaging service.  
Set the common configuration properties of the service, and then click OK.  
Bluetooth Serial Port  
The Bluetooth Serial Port service enables a remote Bluetooth device to establish a wireless serial  
connection with this computer. The wireless serial connection may be used by applications as  
though a physical serial cable connected the devices.  
To establish a Bluetooth Serial Port connection:  
The connection must be initiated from the remote device by the Bluetooth  
Serial Port application.  
Determine the communications port being used by this computer for the Bluetooth Serial Port:  
In the Notification area, at the far right of the taskbar, right-click the  
Bluetooth icon, select Advanced Configuration, and then select the Local  
Services tab. The COM port assigned to this service is the last item in  
the Bluetooth Serial Port service row. Configure the application on this  
computer that will use this service to send its data to this COM.  
Add or Delete a Bluetooth Serial Port  
The Bluetooth Serial Port service has one pre-configured Bluetooth Serial Port, but additional  
Bluetooth Serial Ports can be added as needed.  
To add a port:  
1. From the Bluetooth Configuration Panel, Local Services tab, click Add Serial  
Service.  
2. In the properties dialog box, modify the properties.  
Enter a unique name (fewer than 99 alphanumeric characters).  
Select secure connection.  
Select Startup Automatically.  
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From the COM Port shortcut menu select a communications port that  
is not assigned to any otherservice.  
3. Click OK.  
To remove a Bluetooth Serial Port:  
From the Bluetooth Configuration Panel, Local Services tab, select the  
port to be removed and then clickDelete.  
Note: The Delete button is only available when a Bluetooth Serial Port is selected.  
Dial-up Networking Service  
The Bluetooth Dial-up Networking service makes it possible for a remote Bluetooth device to use  
a modem that is physically connected to this computer. The remote device can then access the  
Internet or log on to a remote network.  
Configure the Dial-up Networking Service  
From the Notification area, at the far right of the taskbar, right-click the Bluetooth icon, select  
Advanced Configuration > Local Services, and then double-click the Dial-up Networking service.  
Select the physical modem to be used from the Modems - shortcut menu.  
Set the common configuration properties of the service, and then click  
OK.  
Fax Service  
The Fax service allows a remote Bluetooth device to send a Fax via a modem that is physically  
attached to this computer.  
Configure the Fax Service  
From the Notification area, at the far right of the taskbar, right-click the Bluetooth icon, select  
Advanced Configuration > Local Services, and then double-click the Fax service.  
Select the physical modem to be used from the Modems - shortcut menu.  
Set the common configuration properties of the service, and then click  
OK.  
File Transfer Service  
The File Transfer service allows this computer to perform file operations on the Bluetooth  
exchange folder (and the folders and files it contains) of a remote device.  
To Use the File Transfer Service  
1. Right-click the Bluetooth icon and select Explore My Bluetooth Places.  
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2. Configure Windows Explorer so that the Folders pane is visible (View > Explorer  
Bar > Folders).  
3. In the Folders pane, select Entire Bluetooth Neighborhood.  
4. On the menu bar, select Bluetooth > Search For Devices.  
5. In the Folders pane, expand Entire Bluetooth Neighborhood to show the devices in  
the vicinity.  
6. Select a device and expand that branch to view the Bluetooth exchange folder of  
the remote device.  
Note: If Public Folder is not available, the remote device is not configured to allow remote file  
operations.  
Use drag-and-drop to copy any file or folder contained in the Public Folder of the remote device to  
a folder on this computer.  
You can also drag-and-drop files or folders from this computer to the Public Folder (and its sub-  
folders) of the remote device.  
Other file operations - right-click a file or folder in the remote device’s Public Folder for a context  
sensitive menu. All potential menu options may not be available at all times.  
Potential menu options include:  
Open - opens the selected file on this computer, using the default  
application for this type of file.  
Print - sends the selected file to this computer’s default printer.  
Send To  
3 ½ floppy (A) - sends the selected file to the 3 ½ inch floppy drive on  
this computer  
Public Folder on My Device - sends the selected file to the Public  
Folder on this computer.  
Rename - applies only to empty folders; file names and the names of  
folders that contain objects cannot be changed using this technique.  
Cut, Copy, Paste, Delete, Refresh, View & New - standard Windows  
functions.  
Headset Service  
The Bluetooth Headset Service allows this computer to provide audio input/output for remote  
Bluetooth devices.  
Example: if the remote device is a Bluetooth telephone, this computer’s microphone and speakers  
can be used as speakerphone input and output for that device.  
Hardware Requirements  
This computer must have a sound card, microphone, and speakers  
installed.  
The Bluetooth hardware on this computer and on the remote device must  
support audio.  
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Configure the Headset Service  
From the Notification area, at the far right of the taskbar, right-click the  
Bluetooth icon, select Advanced Configuration > Local Services, and  
then double-click the Headset service.  
Set the common configuration properties of the service, and then click  
OK.  
Usage Example with a Bluetooth Telephone  
From the Bluetooth phone, search for devices that offer the Headset Service, select the Headset  
Service on this computer, and then select Connect.  
Note: Individual Bluetooth phone manufacturers may use different terminology to describe the  
Headset Service, but the word audio and/or headset should be in the description - refer to the  
documentation included with the Bluetooth phone for assistance.  
If the Headset Service has Secure Connection enabled, a PIN code and Authorization will be  
required to complete the connection.  
When the phone successfully connects to the Headset Service:  
In the Notification area, at the far right of the taskbar, the Bluetooth icon  
will be a blue field with a green insert (if another Bluetooth connection  
existed before this connection was established, the icon would have  
already been this color).  
A notification balloon will appear briefly above the Bluetooth icon with a  
message similar to:  
Bluetooth Connection Successful  
Bluetooth device My Bluetooth Cell Phone is connected to the Headset  
service on this computer  
The Headset Service now monitors the phone and displays a notification balloon over the  
Bluetooth icon in the Notification area, at the far right of the taskbar when an incoming call is  
detected. Click the balloon to acknowledge the notification, and then, in the Incoming Call dialog  
box, click the Accept button to accept the call.  
The audio signal from the phone is re-routed to the audio output device (speakers or earphones)  
on the computer, and the microphone on the computer provides the audio input for the phone. To  
reject the incoming call, when the Incoming Call dialog box is displayed, click the Reject button.  
Network Access  
The Bluetooth Network Access service enables a remote Bluetooth device to access a Local Area  
Network that is physically attached to this computer or allows a remote device to become part of  
an ad hoc network provided by this computer.  
After this computer has been configured to provide the Network Access service to other Bluetooth  
devices, it will not be able to use the Bluetooth Network Access service provided by another  
Bluetooth device without being re-configured. In other words, this computer cannot be both a  
Bluetooth Network Access server and a Bluetooth Network Access client at the same time.  
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Setup for Windows 98SE & Windows Me  
Note: Internet Protocol routing software is required on Windows 98SE and Windows Me servers.  
Install and configure the routing software as instructed by the software's manufacturer before you  
configure the computer as a Network Access server.  
Configure the server:  
1. From Windows Control Panel, double-click the Network icon.  
2. On the Configuration tab, select TCP/IP-> Bluetooth LAN Access Server Driver  
(scroll down if necessary).  
3. Click Properties and select the IP Address tab.  
Select Specify an IP address  
Enter an IP Address (suggested value - 192.168.1.1)  
Enter a Subnet Mask (suggested value - 255.255.255.0)  
4. Click OK to close each dialog box, and then click Yes to restart the computer.  
Setup for Windows 2000 and Windows XP  
If Internet Connection sharing was previously enabled (before BTW was installed) it must be  
disabled and then re-enabled before the Bluetooth network adapter can use it.  
Configure for Internet/LAN:  
Before you begin, verify that the:  
Bluetooth software is installed and enabled  
Bluetooth device is turned on  
Server has access to the Local Area Network (LAN). If the LAN provides  
Internet access, the connection can be verified by using the server’s  
browser to connect to the Internet through the LAN.  
1. Configure Bluetooth - right-click the Bluetooth icon in the notification area, select  
Advanced Configuration, and then  
From the Local Services tab, select Network Access, and then click  
Properties.  
From the General tab, in the Select the type of service drop-down list,  
select Allow other devices to access the Internet/LAN via this computer,  
and then in the Connection Sharing section, select Configure  
Connection Sharing to display  
- Windows XP - the Network Connections window  
- Windows 2000 - the Network and Dial-up Connections window  
2. Configure Windows  
Right-click Local Area Connection, select Properties, and then  
- Windows XP - from the Advanced tab, in the Internet Connection Sharing  
section, select Allow other network users to connect through this computer’s  
Internet connection. Then select Bluetooth Connection in the Home Networking  
drop-down list, if available. (The Home Networking drop-down list is not  
available on all versions of Windows XP.)  
- Windows 2000 - from the Sharing tab, in the Internet Connection Sharing  
section, select Enable Internet Connection Sharing for this connection.  
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Click OK to close the window.  
3. Click OK in the Bluetooth Properties window to complete the configuration process.  
Note: If a firewall is in use, additional steps may be required before the browser can access the  
Internet. Contact your information technology department to determine if a firewall is in use or for  
assistance in configuring the Local Area Network settings for your proxy server.  
Verify the Server Setup  
From a different Bluetooth computer:  
1. Find the server - from My Bluetooth Places, in Entire Bluetooth Neighborhood, right-  
click in an empty area, and then select Refresh from the shortcut menu.  
2. Display the services - right-click the server and select Discover Available Services  
from the shortcut menu.  
3. Connect to the server - double-click the Network Access service and follow the on-  
screen instructions.  
4. Open a browser and connect to the Internet to verify the connection.  
PIM Item Transfer  
The PIM Item Transfer service allows Personal Information Manager items to be transferred  
between this computer and a remote Bluetooth device.  
Four data types are supported:  
Business Cards  
Calendar Items  
Email Messages  
Notes  
Each data type can be saved in any of the supported and installed PIMs.  
Note: PIMs that are not installed on this computer will not appear in the shortcut menus.  
When the PIM that is associated with an individual data type is changed on the PIM Item Transfer  
page, that data type is also changed for the PIM Synchronization service.  
Configure  
In addition to the configuration options common to all Bluetooth services, this service also has  
settings that determine:  
How business card requests are handled. The options are:  
Never send my business card - ignore the request  
Choose a business card as needed - when prompted, select a business  
card to be sent to the requester.  
Always send the same business card - when a request is received,  
always send the same business card. When this option is selected, a  
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dialog box prompts you to select an installed Personal Information  
Manager (if more than one is installed on this computer) and an existing  
business card.  
Previously sent business cards - after a card is selected using the  
Always send the same business card option, that card will be added to  
the shortcut menu as an option.  
Note: Previously sent business card additions to the menu are limited to ten,  
after which the oldest contact will be replaced.  
Where to store inbound data items, on an individual basis. Options  
include (not all options apply to all items):  
Do Not Accept.  
Any of the installed PIMs on this computer.  
Save to Folder.  
The Bluetooth exchange folder location - the directory on this computer  
where inbound items that are not to be saved in a PIM will be kept.  
Note: This is also the folder where the File Transfer service stores inbound  
items. If this folder is reconfigured here, it will also be reconfigured in that  
service automatically.  
Whether to send/receive attachments with email.  
Close a PIM Item Transfer Connection  
PIM Item Transfer connections close automatically when the data transfer is complete.  
Default Business Card Selection  
When the Always send the same business card option is selected, a dialog box prompts you to  
select a default business card.  
The first time the dialog box is displayed it provides a way to choose the Personal Information  
Manager that stores the default business card. Click the down-arrow in the PIM shortcut menu  
and select the PIM to be used.  
On subsequent appearances of this dialog box, the PIM selection option is not available.  
Change the Selected PIM  
On the PIM Item Transfer properties page, Received items section, there is a Business Cards  
shortcut menu. When a PIM was selected during initial setup the selected item in this menu was  
set to the same PIM. To change the PIM used for the default business card, open this shortcut  
menu and select a new PIM.  
Note: A new default business card must be selected from the database of the newly selected PIM.  
Choose a Default Business Card  
1. In the Select a Bluetooth Business Card dialog box that is displayed when Always  
send the same business card is selected, select the card.  
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Note: Move your mouse over a selected business card to display additional information  
about that contact.  
2. Click OK to choose a selected business card and return to the PIM Item Transfer  
Properties page. The chosen contact is now displayed and selected in the Business  
card requests shortcut menu.  
Note: In addition to the default menu options, the shortcut menu can hold up to ten  
contact names. If the Always send the same business card option is selected again, and  
a different contact is chosen, the properties page will display both contacts in the  
shortcut menu.  
PIM Synchronization  
The PIM Synchronization service can be used by a remote device to synchronize its Personal  
Information Manager (PIM) database with the PIM database of this computer.  
Four data types are supported:  
Business cards  
Calendar items  
Email messages  
Notes  
Whether an individual item is accepted and where it is stored, after it is accepted, is configured in  
the PIM Item Transfer service. If that service is not configured to store a particular data type in  
Outlook, then that data type cannot be synchronized.  
Microsoft Outlook permits duplicate entries, so all duplicates may not be exchanged in the  
synchronization process.  
Note: Data types that will be synchronized must be saved in the PIM database (this is configured  
in the PIM Item Transfer service); otherwise, that data type will not be available for selection (it  
will be dimmed) in the PIM Synchronization configuration settings.  
Note: Only Outlook’s default contacts folder is synchronized. Items in sub-folders are not  
synchronized. Items that are moved from the default folder to a sub-folder will not be displayed  
the next time synchronization takes place.  
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CONFIGURATION PANEL  
The Bluetooth Configuration Panel provides access to various settings including Bluetooth  
services, hardware, security, and events notification. In this chapter, we will thoroughly discuss  
each of the tabs in the Configuration Panel.  
There are two ways to open the Bluetooth Configuration Panel. Use either one of the following:  
Click the Start menu, go to Settings and select Control Panel.  
From the Windows Control Panel, select Bluetooth Configuration.  
Right-click the Bluetooth Tray icon on the Windows system tray.  
Select Advanced Configuration.  
General Tab  
The settings on the General tab of the Bluetooth Configuration Panel determine information that  
is displayed to remote devices.  
Identity section:  
Computer name: enter a unique name to identify your computer to other Bluetooth  
devices in the vicinity; this field cannot be left blank.  
Computer type: select either Desktop or Laptop from the drop-down menu to help  
identify your device type when other Bluetooth devices search for your computer.  
Accessibility Tab  
The Accessibility tab in the Bluetooth Configuration Panel lets you specify which remote devices  
can have access to your computer, which remote devices have access, and whether an audio  
warning is played when a Personal Identification Number (PIN code) is required.  
Allow other devices to discover this computer:  
To allow your computer to be discovered by other devices, simply select Let other Bluetooth  
devices discover this computer. This will allow remote Bluetooth devices to find and report  
your computer. However, this option will not be available if you have selected Allow no devices  
to connect.  
Control the types of devices that are allowed to connect to this computer:  
You can also control the types of devices that are allowed to connect to your computer. The  
Allow drop-down menu gives you the following options:  
All devices: All remote devices are permitted to connect to your computer.  
Connections are subject to additional security restrictions, such as authentication and  
authorization, that may be required by the individual services provided by this  
computer.  
No devices: No remote devices will be permitted to initiate a connection with your  
computer. However, your computer can still initiate a connection with other remote  
Bluetooth devices.  
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Only paired devices: Only devices that have been paired with your computer are  
allowed to connect to it.  
Only devices listed below: Only the listed devices are allowed to connect to your  
computer (see the next section, Adding and deleting devices for details).  
Choose an audio notification file:  
You can also choose an audio notification file when Secure Connection is enabled for any of the  
Bluetooth Services on this computer and PIN code is required before that service can be  
accessed. To chose a notification sound that will play when a remote device attempts to access a  
service that requires a secure connection, click Select audio file.. and select the sound (*.wav)  
file to be played.  
Limited access to this computer to specific remote devices:  
You can limit access to this computer to specific remote devices  
From the Bluetooth Configuration Panel, Accessibility tab, in the Allow shortcut menu, select  
“Only devices listed below”.  
Add a device to the list:  
1. Click Add Device  
2. In the Devices with access… dialog box select the desired device(s) and click OK.  
Note: Multiple devices may be selected using SHIFT + click and/or CTRL + click.  
Delete a device from the list  
In the list of devices allowed to access this computer, select the device to be removed  
from the list, and then click Delete.  
Discovery Tab  
The Discovery tab lets you specify whether your computer will do an automatic search for other  
Bluetooth devices or not, how often it searches for them, and what type of devices it discovers.  
Periodic Search for Devices:  
If you prefer to have your computer perform a periodic search for other Bluetooth devices, simply  
select the Look for other Bluetooth devices option. Make sure you enter the number of minutes  
(choose between 1 and 60) as this represents how often you want BTW to search for devices.  
Note: When My Bluetooth Place is first opened it performs and initial automatic search for devices  
even if “Look for other Bluetooth devices” is not enable.  
Determine the devices that will be report:  
Also in this tab, you can specify the devices that you want your computer to report. BTW can  
screen out devices that you do not find necessary to access. You can choose between the  
following by selecting one from the drop-down list:  
Report all Bluetooth devices, OR  
Report only selected Bluetooth devices (see Discovery, Adding specific devices and  
Deleting specific devices for details.)  
Select the desired option from the drop-down list.  
Discover Specific Devices:  
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You can specify BTW to report only specific devices, specific class(es) of device(s), or specific  
type(s) of device(s) within a class. The discovered devices can be mixed-and-matched – you can  
discover one or more specific devices, classes of devices, and types of devices within a class at  
the same time.  
To have BTW report only specific devices:  
1. Open the Bluetooth Configuration Panel by right-clicking the Bluetooth Tray icon  
on the Windows system tray. Select Advanced Configuration. The Bluetooth  
Configuration Panel is displayed.  
2. Click the Discovery tab.  
3. Select Report only selected Bluetooth devices from the drop-down list.  
4. Click the Add Device button. The Discoverable devices dialog box opens.  
5. Select the device you want discovered and click OK.  
Notes:  
Multiple devices can be selected at the same time by holding the SHIFT or CTRL key  
down as you select the devices.  
The device(s) that you want to add to the list must be within radio range. Devices that  
are not within radio range will NOT appear in the list of devices.  
To report only a specific class of device:  
1. Open the Bluetooth Configuration Panel by right-clicking the Bluetooth Tray icon on  
the Windows system tray. Select Advanced Configuration. The Bluetooth  
Configuration Panel is displayed.  
2. Click the Discovery tab.  
3. Select Report only selected Bluetooth devices from the drop-down list.  
4. Click the Add Device button. The Discoverable devices dialog box opens.  
5. Select Allow this computer to discover specific devices or types of devices  
within a class.  
6. From the Class drop-down list, select a class of devices to be discovered.  
7. Click OK.  
To report only a specific type of device within a class:  
1. Follow steps 1 to 6 in the previous procedure (To report only a specific class of  
device).  
2. From the Type drop-down list, select the specific type of device to be reported.  
3. Click OK.  
To remove a device from the list of devices to be discovered:  
1. Open the Bluetooth Configuration Panel by right-clicking the Bluetooth Tray icon on  
the Windows system tray. Select Advanced Configuration. The Bluetooth  
Configuration Panel is displayed.  
2. Click the Discovery tab.  
3. Select the device you want to remove.  
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4. Click the Delete button.  
Note: If you have not selected the Report only selected Bluetooth devices option,  
the Delete button will not be available.  
To temporarily override the discovery of specific devices:  
1. Open the Bluetooth Configuration Panel by right-clicking the Bluetooth Tray icon on  
the Windows system tray. Select Advanced Configuration. The Bluetooth  
Configuration Panel is displayed.  
2. Click the Discovery tab.  
3. Select Report all Bluetooth devices. The specifically (and previously) selected  
devices will be discovered along with all other devices.  
Notes:  
To re-enable specific device discovery, re-select Report only selected Bluetooth  
devices.  
When all devices are deleted, an error message will appear if Report all Bluetooth  
devices is not selected.  
Temporarily override the discovery of specific devices:  
In the Bluetooth Configuration Panel, from the Discovery tab, select “Report all Bluetooth  
devices”. The specifically selected devices will be discovered along with all other devices.  
To re-enable specific device discovery re-select “Report only selected Bluetooth devices.”  
Local Services Tab  
The Local Services tab allows you to change the settings of all the services that your computer  
has made available to other remote devices. Each service can be configured individually to  
change its security, name, and other settings.  
The Local Services tab also provides you with the option of adding and deleting user-defined  
serial services. We will discuss the details on how to do that later in this section.  
The following are the names of the local services that BTW provide: (Please note that names of  
all the services will be displayed even though the server may not be able to support all of them.)  
Audio Gateway  
Headset  
PIM Synchronization  
Fax  
File Transfer  
PIM Item Transfer  
Dial-up Networking  
Network Access  
Bluetooth Serial Port  
Common Configuration Setting:  
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We mentioned earlier that you could change the settings of each service individually. However, all  
of the local services will have common settings and Notification settings for all of the following:  
These properties can be set individually for each Bluetooth services:  
For General:  
Service name: User can change service name on text box.  
Startup Automatically: User can define service startup Automatically when  
Bluetooth is started.  
Security Connection: User can define service with security connection or not on  
check box.  
For Notification:  
Notifications: provides visual and/or audio notification that a remote device is  
attempting to connect (or has connected) to a service on this computer.  
There are three types of notification:  
Authentication request, also called a PIN code request:  
This notification appears automatically in a balloon over the Windows system tray if  
a Personal Identification Code is required before a connection can proceed. An  
audio file can also be associated with the notification.  
Authorization request, also called a connection request:  
This type of notification can be visual, audio, or both. It notifies you of attempts to  
access a Bluetooth service on this computer; the connection will not proceed until  
you click the balloon that appears over the Windows system tray. If the notification  
balloon is ignored, the connection request will time out and fail.  
Notification only:  
This type of notification does not effect access in ay way; it solely for information  
purposes to let you know that a connection has been established.  
The Notifications lets you associate sound (in the form of Windows *.wav file) and/or a visual  
indication with access attempts by remote devices.  
A different notification sound can be associated with each local Bluetooth service, depending on  
security settings, including such cases:  
When a PIN code is required  
When a remote device attempts to access:  
files on this computer (in Windows XP only)  
a Bluetooth port  
the Dial-up network service  
the LAN Access service  
the Fax service  
When a remote device attempts to send:  
information items  
synchronization information  
To associate a sound with a Bluetooth event:  
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1. Open the Bluetooth Configuration Panel by right-clicking the Bluetooth Tray icon  
on the Windows system tray. Select Advanced Configuration. The Bluetooth  
Configuration Panel is displayed.  
2. Click the Local Service tab.  
3. Double click a service name and select the Notifications tab.  
4. In the Sound section, click the Browse button and look for the sound file (*.wav)  
that you want to use for notification.  
5. To hear a preview of the sound, click Play.  
Note: To hear the sound, the Notify checkbox must be selected. Otherwise, the  
sound file will not play even if it has been assigned.  
6. Click OK.  
Settings that are additional to all of the local services  
While each of the local service includes all of the above common settings, some services have an  
additional setting that is only available to it and will not be found elsewhere:  
Network Access: has additional setting for the network adapter and connection  
sharing.  
Dial-up Networking: has an additional setting for selecting the modem that the  
service will be using.  
Fax: has an additional setting for selecting the modem that the service will be using.  
Bluetooth Serial Port: has an additional setting for selecting the communications  
port that the service will be using.  
File Transfer: has additional setting for exchange folder location and the setting  
about security for files and folders.  
PIM Synchronization: has additional setting for synchronization object define, such  
as Business Cards, Calendar Item, Email and Notes.  
PIM Item Transfer: has additional setting for transfer and receive items defined,  
such as Business Cards, Calendar Item, Email and Notes.  
Adding a user-defined Bluetooth Serial Port  
Most applications that use a serial connection may also use wireless Bluetooth Serial port service  
to transfer data. The Bluetooth Serial Port replaces all physical cables, thus reducing clutter.  
When using BTW, you will have one pre-configured Bluetooth Serial Port. However, you can  
always add another when needed. Similarly, you may remove it any time.  
To add a Bluetooth Serial Port:  
1. Open the Bluetooth Configuration Panel by right-clicking the Bluetooth Tray icon on  
the Windows system tray. Select Advanced Configuration. The Bluetooth  
Configuration Panel is displayed.  
2. Click the Local Services tab.  
3. Click the Add Serial Service button.  
4. In the Service Properties dialog box that appears, modify these:  
Enter a unique name (less than 99 alphanumeric characters).  
Select the appropriate security settings.  
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Select Startup if you want the service to start automatically when BTW  
initializes.  
From the COM Port drop-down list, select a communications port that is not  
assigned to any other service.  
5. Click OK.  
Removing a user-defined Bluetooth Serial Port  
1. Open the Bluetooth Configuration Panel by right-clicking the Bluetooth Tray icon  
on the Windows system tray. Select Advanced Configuration. The Bluetooth  
Configuration Panel is displayed.  
2. Click the Local Services tab.  
3. Select the port you want to remove.  
4. Click Delete.  
Note: The Delete button is only available when the Bluetooth Serial Port service or a  
user-defined serial port service is selected.  
Changing a local service’s properties  
Earlier, we discussed about the five property settings that each of the local services would have.  
Here, we’ll show you how to change a local service’s properties and what the options are.  
To change a local service’s properties:  
1. Open the Bluetooth Configuration Panel by right-clicking the Bluetooth Tray icon on  
the Windows system tray. Select Advanced Configuration from the submenu. The  
Bluetooth Configuration Panel is displayed.  
2. Click the Local Services tab.  
3. Double-click the service name.  
4. Select the appropriate boxes or leave them cleared, depending on what you want  
BTW to do.  
Startup Automatically: enabled by default. When enabled, it starts the service  
when BTW initializes. If Startup is disabled, you can still start the service  
manually.  
Note: To start the service manually at a later time, simply right-click the service  
and select Start from the pop-up menu.  
Security Connection: enabled by default. When enabled, it using service with  
security connection. It requires confirmation by the server operator before a  
remote device is allowed to connect to this service. See the detail information  
for security type below.  
Service Name: enter a service name (no more than 99 alphanumeric  
characters) in this field. In most cases, a service name is supplied by default.  
However, in environments where there is more than one device of the same  
type or one device provides more than one service of the same type (this is  
only possible with the Bluetooth Serial Port service), the service name can be  
customized.  
5. Click OK.  
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To stop a local service, simply right-click the service and select Stop from the pop-up menu.  
Stopped services are no longer available for use by clients.  
You may also see a summary of information about each local service from Windows Explorer. To  
do this, open your Windows Explorer. With Local Device selected, click the View menu, then  
select Details. You will find the following basic information:  
Service: the name of the service  
Startup: tells you whether it’s automatic or manual.  
Status:  
Started (COM#) – the service is running and ready to use COM#  
Not Started – the service is not running (not available to clients)  
Connected (COM#) – the service is in use, the local port is COM#  
Connected – the service is in use.  
Device name if connected:  
Empty field – the service is not connected.  
A device name and Bluetooth Device Address – identifies the  
device that is using the service.  
At times you need to interrupt a connection from the server side. To do this, simply right-click the  
local service and then select Stop from the pop-up menu. To restart the service later, right-click  
the local service and then select Start.  
Hardware Tab  
The Hardware tab provides basic information about the Bluetooth hardware installed in this  
computer. In some cases, it allows you to have access to the Advanced Settings dialog box. In  
this tab, you will see the following sections:  
Devices:  
Name: the name of the device, e.g., Bluetooth Device.  
Type: the type of device you have, e.g., USB.  
Device Properties:  
Manufacturer: the name of the company that made the device you selected in the  
Devices section of this dialog box.  
Firmware Revision: the manufacturer’s firmware version number.  
Device Status: indicates if the device is operating properly or if there is a problem  
or conflict.  
Device Address: displays the Bluetooth Device Address (BDA or BD_Addr)  
programmed into this device when it was manufactured.  
HCI Version: the version number of the Bluetooth Specification that the Host  
Controller Interface (HCI) complies with.  
HCI Revision: the revision number of the Bluetooth Specification that the Host  
Controller Interface (HCI) complies with.  
LMP Version: the version number of the Bluetooth Specification that the Link  
Manager Protocol (LMP) complies with.  
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LMP Revision: the revision number of the Bluetooth Specification that the Link  
Manager Protocol (LMP) complies with.  
LMP Sub Version: the sub-version number of the Bluetooth Specification that the  
Link Manager Protocol (LMP) complies with.  
Click Cancel to save the changes – the changes will be applied the next time you restart your  
Bluetooth device.  
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SECURITY  
Introduction  
Each service that the server provides can be configured to require the Secure Connection  
setting, that means of,  
Authorization: the server operator must acknowledge all connection attempts  
before a connection is established.  
Authentication: the server requires a Personal Identification Number code (PIN,  
also referred to as a “passkey”) or a Link Key before a connection is established.  
Encryption: all data sent between the Bluetooth client and Bluetooth server is  
encrypted. The encryption key is based on the Authentication Link Key. Encryption  
requires that Authentication be enabled.  
The Secure Connection is enabled by default.  
Authentication  
Authentication is used to verify identity. It requires a passkey or Link Key from the remote device.  
When a remote device attempts access to a unit, a visual and/or audio warning notifies the local  
operator of the invitation.  
The local operator can open a dialog box that provides:  
1. The user-friendly name of the device attempting access.  
2. A place for the local operator to enter a Bluetooth passkey.  
The operator of the remote system must then enter the identical passkey. If no passkey is  
supplied or if the notification is ignored after a preset timeout, access will be denied. In cases  
wherein devices are paired, those devices automatically exchange a Link Key and authentication  
is carried out without operator intervention.  
Authorization  
Authorization is yes-or-no security. When a remote device attempts to connect, a visual and/or  
audio warning alerts the server operator.  
The server operator then responds by clicking the Bluetooth Tray icon in the Windows system  
tray to open a dialog box that displays:  
1. The user-friendly name of the device attempting to connect.  
2. The local service to which the remote device is attempting to connect.  
The server operator may grant or deny access to the service by clicking an on-screen button. If  
the server operator ignores the Authorization notification after a preset timeout, access will be  
denied.  
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Bluetooth Device Identity  
Every Bluetooth device has a unique Bluetooth Device Address (BDA) assigned to it during the  
manufacturing process. This address cannot be changed.  
The BDA is usually displayed in hexadecimal format; 00:D0:B7:03:2E:9F is a valid BDA. Each  
Bluetooth device also has a configurable, user-friendly name to help distinguish it from other  
devices.  
The user-friendly name may be up to 99 alphanumeric characters in length and may contain  
spaces. My Personal Computer is a valid user-friendly name.  
Encryption  
Encrypting translates data into an unreadable format using a secret key or password. Decrypting  
the data requires the same key or password that was used to encrypt it.  
Encryption in BTW is based on the same passkey or Link Key that is used for Authentication. If  
Authentication is not enabled, the key will not be available and encryption will not take place.  
Link Key  
A Link Key is a unique, internally generated access code. Link Keys are generated automatically  
when devices are paired or when authentication is enabled.  
Link Keys are created by combining the following three items:  
The Passkey  
The Bluetooth Device Address  
An internally generated random number  
After a link key is generated, manual entry of the passkey is not require.  
Pairing Devices  
Pairing devices establishes a rather permanent relationship between two devices. It creates a  
permanent security link between the two and enables easy access to all the available services  
without having to enter access information every time a connection is attempted. Paired devices  
share a unique Link Key that they exchange when they are establishing the connection. Moreover,  
the mate of a pair will always appear in My Bluetooth Places even if the mate is disconnected or  
is beyond connection range.  
Paired devices remain paired even in the following scenario:  
One of the devices is not powered up.  
A service connection is interrupted or the service stopped.  
One or both devices have been rebooted.  
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When Secure Connection is enabling, devices will pair automatically the first time they connect (a  
passkey must be successfully exchange)  
To pair devices before attempting a connection:  
1.  
2.  
3.  
Open My Bluetooth Places by double-clicking the icon on your desktop.  
Select Enter Bluetooth Neighborhood.  
Right-click anywhere except on a device name and select Refresh from the pop-up  
menu to see an updated list.  
4. Right-click the device you want to make a pair. And select Pair Device from the  
shortcut menu.  
5. Enter PIM Code for the devices request.  
6. After pair, you will see a pair icon on the device you made.  
To break a paired device relationship:  
1.  
Open My Bluetooth Places by double-clicking the icon on your  
desktop.  
2.  
3.  
Select Enter Bluetooth Neighborhood.  
Right-click anywhere except on a device name and select Refresh  
from the pop-up menu to see an updated list.  
4. Right-click the device you want to make a pair. And select Unpair  
Device from the shortcut menu.  
Passkey  
A Passkey is a password that is made up of 16 or less characters. Passkeys are also referred to  
as PIN codes, or Personal Identification Numbers. Passkey will be required if the Secure  
Connection option is enabled for a Bluetooth service or application.  
Secure Connection  
A passkey or link key is required each time a connection is attempted.  
All data exchanged over the Bluetooth connection is encrypted.  
Depending on other configuration options, authorization may also be required.  
Security Request Dialog Box  
Depending on your security settings, you may see a Bluetooth Authorization or Bluetooth  
Passkey Request dialog box when a connection is attempted. But this is only if you have either  
Authorization or Authentication enabled.  
The method of notification depends on the version of your Windows:  
Windows 2000, Windows ME, and Windows XP – a bubble message is displayed  
over the Bluetooth Tray icon in the Windows system tray.  
Windows 98SE – the BTW icon in the Windows system tray blinks.  
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Regardless of the version of your Windows, click the Bluetooth Tray icon in the Windows system  
tray and then follow the on-screen instructions. The instructions vary, depending on the security  
configuration of the system. If the security notification is ignored after a preset timeout, the  
connection request will fail.  
In the Security Request dialog box, you will see the following:  
Device Name: displays the user-friendly name of the device that is attempting to  
connect.  
Request to access: displays the service that the remote device is trying to access.  
OK: grants permission to establish connection.  
Cancel: connection is denied.  
Advanced: please see next section for details.  
A checkbox that, when enabled, grants or authorizes the connecting device access  
to all of the available services.  
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TROUBLESHOOTING  
Below you will find the most frequently asked questions that we get from our customers.  
Q: What is a valid Bluetooth Device Address (BDA) and where can I find it? Can I change  
the BDA?  
A: Every Bluetooth device has a unique 48-bit Bluetooth Device Address, or BDA. This address  
cannot be changed by the end-user. A device’s BDA is usually displayed in hexadecimal format.  
Therefore, if you see a BDA with 00:D0:B7:03:2E:9F, that is a valid BDA. You may find your  
device’s BDA in the Hardware tab of your Configuration Panel.  
Q: I get an “X” mark on my Service icon. What does that mean?  
A: Icons for Services that are not available will have a red “X” mark. Services may be unavailable  
because the necessary hardware (such as the modem for Dial-up Networking) is not installed.  
Q: Windows can’t seem to detect my USB dongle device. What do I do?  
A: First, go to your Control Panel and select System. Then select Device Manager to see if the  
USB dongle is enabled. If it’s not, simply unplug the USB dongle off its port and then plug it back  
in. If after doing this, Windows still cannot detect your device, unplug the USB dongle and re-  
install its software.  
Q: How do I use my USB dongle in such applications as wireless printing, active  
synchronization with PDA, dial-up networking, network access, and file transfer?  
A: Details to these can be found in the Application Setup Guide, which is included in the USB  
dongle installation CD.  
Q: Why can’t I connect to a paired device?  
A: Paired devices are always displayed in My Bluetooth Places even if the remote device is out  
of connection range or is turned off. If you can’t connect to a paired device, verify that the remote  
member of the pair is within radio range and powered up before you attempt to connect again.  
Q: I can’t discover services on an unpaired remote device. What is the problem?  
A: The remote device may not be powered up or may be out of range. To correct this problem,  
first verify that the remote device is turned on. If it is, make sure that the remote device is in  
Connectable’ mode and have provide services which you want. Open the Bluetooth  
Configuration Panel and select Accessibility tab. Also perform a Search for Devices to  
determine if the device is within range.  
Q: The Dial-up Networking service does not start. Is this a problem?  
A: The Dial-up Networking service will never start unless a properly configured modem is  
attached to the server. (Please refer to the Application Setup Guide for details). What you can do:  
Verify that the modem is usable as a local device from the server.  
On the server, in the Bluetooth Configuration Panel, click the Local Services tab,  
and then double-click the Dial-up Networking service.  
Click the down arrow in the Modem field. Select the Startup checkbox and then  
select the modem that will be used to dial up.  
Click OK.  
Click OK to close the Bluetooth Configuration Panel.  
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Q: How do I determine the Bluetooth Device Address (BDA) of my hardware device and  
the version number of both the Bluetooth Specification and the Link Manager Protocol  
(LMP)?  
A: Open the Bluetooth Configuration Panel and click the Hardware tab. Then you could see the  
Device Address. There you will see the BDA of the selected Bluetooth device and the version  
number of both the Host Controller Interface and the Link Manager Protocol.  
Q: How do I test a Network Access connection?  
A: If the client is hardwired to the LAN, simply unplug the hardwired connection to ensure that  
the test checks the wireless connection rather than the hardwired connection. If the server has  
access to the Internet, open a browser on the client device(after connecting to Server’s network  
access service) and connect to the World Wide Web. You may also Ping the server from the DOS  
prompt.  
Q: Why do I get an “Unknown Port” message when I attempt to use a Bluetooth Serial Port?  
A: The unknown Port error message usually means that an attempt was made to connect to a  
port that was in use. Additional Bluetooth Serial Ports can be added if they are required.  
Q: What can I do when uninstalling BTW cannot be completed, due to reasons such as  
electricity stops?  
A: Using CD-Rom to re-install the BTW, and then remove the driver.  
Q: What can I do when functions don’t run normally?  
A: Un-plug and plug the dongle, or re-start PC.  
Q: How to turn off warning message during installation under Window XP?  
A: Perform the following before BTW installation, to turn off warnings during installation of BTW.  
Start Menu->My Computer->View System Information (Properties)->Hardware->Driver Signing-  
>Ignore. After installation, the previous setting may be restored if desired.  
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TECHNICAL SUPPORT  
If you are still experiencing problems after reading this Product User’s Guide and the  
Troubleshooting section, you may contact your local dealer for technical support.  
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LIMITED HARDWARE WARRANTY  
Subject to the provisions described below, this product is protected for one (1) year against defects in material and workmanship.  
If the product fails to perform as described above within the warranted period, it will be repaired or replaced with the same or  
functionally equivalent product by the company, at its discretion, free of charge provided you: (1) have, within thirty (30) days of the  
original date of purchase, completed and returned the Registration Card which accompanied the products when shipped, or go to  
support page to register on line, (2) return the failed product to designated repair facility with shipping charge prepaid, and (3) provide  
us with proof of the original date of purchase. Repaired or replacement products will be returned to you with shipping charges prepaid.  
Replacement products may be refurbished or contain refurbished materials. If our company by its sole determination, is unable to  
repair or replace the defective product, it will refund the depreciated purchase price of the product.  
This warranty does not apply if, in the judgment of the company, the product fails due to damage from shipment, handling, storage,  
accident, abuse or misuse, or if it has been used or maintained in a manner not conforming to product manual instructions, has been  
modified in any way, or has had any serial number removed or defected. Repair by anyone other than the company or an approved  
agent will void this warranty. The maximum liability of the company under this warranty is limited to the purchase rice of the product  
covered by the warranty.  
Prior to returning any defective product, the end customer or the reseller from whom the end customer original purchased the product  
must obtain a Return Materials Authorization (RMA) number from the company. All defective products should be returned to the  
company with shipping charges prepaid.  
Except as specifically provided in this statement or as required by law, the warranties and remedies stated above  
are exclusive and in lieu of all others, oral or written, express or implied. Any and all other warranties, including  
implied warranties of merchantability, fitness for a particular purpose and non-infringement of third party rights  
are expressly excluded. The company shall not under any circumstances be liable to any person for any special,  
incidental, indirect or consequential damages, including without or revenues or costs of replacement goods,  
even if the company is informed in advance of the possibility of such damages.  
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