Intel Saw SBX82 User Manual

Intel® Server Compute Blade SBX82  
Installation and User’s Guide  
A Guide for Technically Qualified Assemblers of Intel Identified Subassemblies & Products  
Order Number C90879-001  
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Contents  
1 Introducing the Intel® Server Compute Blade SBX82 blade server . . . . . . . . . . . . . . . . . 1  
2 Using power, controls, jumpers, switches, and indicators . . . . . . . . . . . . . . . . . . . . . . . 11  
3 Installing options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19  
iii  
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4 Configuring the blade server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49  
5 Solving problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57  
A Getting help and technical assistance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69  
iv Intel Server Compute Blade SBX82 Installation and User’s Guide  
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Safety and regulatory information  
NOTE  
The service procedures are designed to help you isolate problems. They are written with the  
assumption that you have model-specific training on all computers, or that you are familiar  
with the computers, functions, terminology, and service information provided in this  
manual.  
Important Safety Instructions  
Read all caution and safety statements in this document before performing any of the  
instructions. See Intel Server Boards and Server Chassis Safety Information on the  
Resource CD and/or at http:\\support.intel.com.  
Wichtige Sicherheitshinweise  
Lesen Sie zunächst sämtliche Warn- und Sicherheitshinweise in diesem Dokument, bevor  
Sie eine der Anweisungen ausführen. Beachten Sie hierzu auch die Sicherheitshinweise  
zu Intel-Serverplatinen und -Servergehäusen auf der Ressourcen-CD oder unter  
http:\\support.intel.com.  
重要安全指导  
在执行任何指令之前,请阅读本文档中的所有注意事项及安全声明。参见 Resource  
CD(资源光盘) 和/http:\\support.intel.com 上的 Intel Server Boards and Server  
Chassis Safety Information(《Intel 服务器主板与服务器机箱安全信息》)。  
Consignes de sécurité  
Lisez attention toutes les consignes de sécurité et les mises en garde indiquées dans ce  
document avant de suivre toute instruction. Consultez Intel Server Boards and Server  
Chassis Safety Information sur le CD Resource CD ou bien rendez-vous sur le site  
http:\\support.intel.com.  
Instrucciones de seguridad importantes  
Lea todas las declaraciones de seguridad y precaución de este documento antes de  
realizar cualquiera de las instrucciones. Vea Intel Server Boards and Server Chassis  
Safety Information en el CD Resource y/o en http:\\support.intel.com.  
v
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General Safety  
Follow these rules to ensure general safety:  
Observe good housekeeping in the area of the machines during and after maintenance.  
When lifting any heavy object:  
1. Ensure you can stand safely without slipping.  
2. Distribute the weight of the object equally between your feet.  
3. Use a slow lifting force. Never move suddenly, or twist,when you attempt to lift.  
4. Lift by standing or by pushing up with you leg muscles; this action removes the strain from the  
muscles in your back. Do not attempt to lift any object that weighs more than 16 kg (35lb) or any  
object that you think is too heavy for you.  
Do not perform any action that causes hazards to the customer, or makes the equipment unsafe.  
Before you start the machine, ensure that other service representatives and the customer’s  
personnel are not in a hazardous position.  
Place removed covers and other parts in a safe place, away from all personnel, while you are  
servicing the machine.  
Keep your tool case away from walk areas so that other people will not trip over it.  
Do not wear loose clothing that can be trapped in the moving parts of a machine. Ensure that  
your sleeves are fastened or rolled up above your elbows. If your hair is long, fasten it.  
Insert the ends of your necktie or scarf inside clothing, or fasten it with a nonconductive clip,  
approximately 8 centimeters (3 inches) from the end.  
Do not wear jewelry, chains, metal-frame eyeglasses, or metal fasteners for your clothing.  
Remember: Metal objects are good electrical conductors.  
Wear safety glasses when you are: hammering, drilling soldering, cutting wire, attaching  
springs, using solvents, or working in any other conditions that might be hazardous to your eyes.  
After service, reinstall all safety shields, guards, labels, and ground wires. Replace any safety  
device that is worn or defective.  
Reinstall all covers correctly before returning the machine to the customer.  
Electrical Safety  
xx CAUTION:  
Electrical current from power, telephone, and communication cables can be hazardous. To  
avoid personal injury or equipment damage, disconnect the server system power cords,  
telecommunication systems, networks, and modems before you open the server covers, unless  
instructed otherwise in the installation and configuration procedures.  
Important: Disconnect all power before performing a mechanical inspection.  
Observe the following rules when working on electrical equipment.  
Use only approved tools and test equipment. Some hand tools have handles covered with a soft  
material that does not protect you when working with live electrical currents.  
Many customers have rubber floor mats (near their equipment) that contain small conductive  
fibers to decrease electrostatic discharges. Do not use this type of mat to protect yourself from  
electrical shock.  
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Find the emergency power-off (EPO) switch, disconnect switch, or electrical outlet in the room.  
If an electrical accident occurs, you can quickly turn off the switch or unplug the power cord.  
Do not work alone under hazardous conditions, or near equipment that has hazardous voltages.  
Disconnect all power before:  
— Performing a mechanical inspection  
— Working near power supplies  
— Removing or installing main units  
Before you start to work on the machine, unplug the power cord. If you cannot unplug it, ask the  
customer to power-off the wall box (that supplies power to the machine) and to lock the wall box  
in the off position.  
If you need to work on a machine that has exposed electrical circuits, observe the following  
precautions:  
— Ensure that another person, familiar with the power-off controls, is near you. Remember:  
another person must be there to switch off the power, if necessary.  
— Use only one hand when working with powered-on electrical equipment; keep the other  
hand in your pocket or behind your back.  
— Remember: There must be a complete circuit to cause electrical shock. By observing the  
above rule, you may prevent a current from passing through your body.  
When using testers, set controls correctly and use the approved probe leads and accessories for  
that tester.  
Stand on suitable rubber mats (obtained locally, if necessary) to insulate you from grounds such  
as metal floor strips and machine frames.  
Observe the special safety precautions when you work with very high voltages; these  
instructions are in the safety sections of the maintenance information. Use extreme care when  
measuring high voltages.  
Regularly inspect and maintain your electrical hand tools for safe operational condition.  
Do not use worn or broken tools and testers.  
Never assume that power has been disconnected from a circuit. First, check that it has been  
powered-off.  
Always look carefully for possible hazards in your work area. Examples of these hazards are  
moist floors, nongrounded power extension cables, power surges, and missing safety grounds.  
Do not touch live electrical circuits with the reflective surface of a plastic dental inspection  
mirror. The surface is conductive; such touching can cause personal injury and machine damage.  
When the power is on and power supply units, blowers and fans are removed from their normal  
operating position in a machine, do not attempt to service the units. This practice ensures correct  
grounding of the units.  
If an electrical accident occurs, use caution:  
— Switch power off  
— Send another person to get help/medical aid  
vii  
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Handling electrostatic discharge-sensitive devices  
Any computer part containing transistors or integrated circuits (IC) should be considered sensitive to  
electrostatic discharge (ESD). ESD damage can occur when there is a difference in charge between  
objects. Protect against ESD damage by equalizing the charge so that the server, the part, the work  
mat, and the person handling the part are all at the same charge.  
NOTE  
Use product-specific ESD procedures when they exceed the requirements noted here.  
Make sure that the ESD-protective devices you use have been certified (ISO 9000) as fully effective.  
When handling ESD-sensitive parts:  
Keep the parts in protective packages until they are inserted into the product.  
Avoid contact with other people.  
Wear a grounded wrist strap against your skin to eliminate static on your body.  
Prevent the part from touching your clothing. Most clothing is insulative and retains a charge  
even when you are wearing a wrist strap.  
Use the black side of a grounded work mat to provide a static-free work surface. The mat is  
especially useful when handling ESD-sensitive devices.  
Select a grounding system, such as those in the following list, to provide protection that meets  
the specific service requirement.  
— Attach the ESD ground clip to any frame ground, ground braid, or green-wire ground.  
— Use an ESD common ground or reference point when working on a double-insulated or  
battery-operated system. You can use coax or connector-outside shells on these systems.  
— Use the round ground-prong of the AC plug on AC-operated computers.  
NOTE  
The use of a grounding system is desirable but not required to protect against ESD  
damage.  
DANGER  
Electrical current from power, telephone and communication cables is hazardous.  
To avoid a shock hazard:  
Do not connect or disconnect any cables or perform installation, maintenance, or reconfiguration of this  
product during an electrical storm.  
Connect all power cords to a properly wired and grounded electrical outlet.  
Connect to properly wired outlets any equipment that will be attached to this product.  
When possible, use one hand only to connect or disconnect signal cables.  
Never turn on any equipment when there is evidence of fire, water, or structural damage.  
Disconnect the attached power cords, telecommunications systems, networks, and modems before you  
open the device covers, unless instructed otherwise in the installation and configuration procedures.  
Connect and disconnect cables as described in the following table when installing, moving, or opening  
covers on this product or attached devices.  
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To Connect  
To Disconnect  
1. Turn everything OFF.  
1. Turn everything OFF.  
2. First, attach all cables to devices.  
3. Attach signal cables to connectors.  
4. Attach power cords to outlet.  
5. Turn device ON.  
2. First, remove power cords from outlet.  
3. Remove signal cables from connectors.  
4. Remove all cables from devices.  
xx CAUTION:  
If your system has a module containing a lithium battery, replace it only with the same or an  
equivalent type battery recommended by the manufacturer. If your system has a module  
containing a lithium battery, replace it only with the same module type made by the same  
manufacturer. The battery contains lithium and can explode if not properly used, handled, or  
disposed of.  
Do not:  
Throw or immerse into water  
Heat to more than 100 degrees C (212 degrees F)  
Repair or disassemble  
Dispose of the battery as required by local ordinances or regulations.  
xx CAUTION:  
When laser products (such as CD-ROMs, DVD-ROM drives, fiber optic devices, or  
transmitters) are installed, note the following:  
Do not remove the covers. Removing the covers of the laser product could result in exposure  
to hazardous laser radiation. There are no serviceable parts inside the device.  
Use of controls or adjustments or performance of procedures other than those specified herein  
might result in hazardous radiation exposure.  
DANGER  
Some laser products contain an embedded Class 3A or Class 3B laser diode. Note the  
following:  
Laser radiation when open. Do not stare into the beam, do not view directly with optical instruments,  
and avoid direct exposure to the beam.  
ix  
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18 kg (37 lbs)  
32 kg (70.5 lbs)  
55 kg (121.2 lbs)  
xx CAUTION:  
Use safe practices when lifting.  
xx CAUTION:  
The power control button on the device and the power switch on the power supply do not  
turn off the electrical current supplied to the device. The device also might have more than  
one power cord. To remove all electrical current from the device, ensure that all power cords  
are disconnected from the power source.  
2
1
xx CAUTION:  
Do not place any object weighing more than 82 kg (180 lbs.) on top of rack-mounted devices.  
xx CAUTION:  
Do not place any object weighing more then 82 kg (180lbs.) on top of rack-mounted devices.  
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xx CAUTION:  
To avoid personal injury, before lifting the unit, remove all the blades to reduce the weight.  
xx CAUTION:  
Hazardous energy is present when the blade is connected to the power source. Always  
replace the blade cover before installing the blade.  
Regulatory specifications and disclaimers  
Safety compliance  
USA:  
UL 60950 - 3rd Edition/CSA 22.2. No. 60950  
Canada:  
cUL certified - 3rd Edition/CSA 22.2. No. 60950- for  
Canada (product bears the single cUL mark for U.S.  
and Canada)  
Europe:  
Low Voltage Directive, 73/23/EEC  
TUV/CB to EN60950 3rd Edition  
TUC/CB - EMKO-TSE (74-SEC) 207/94  
International:  
TUVCB to IEC 60950, 3rd Edition plus all  
international deviations  
Australia/New Zealand:  
CB Report to IEC 60950, 3rd Edition plus  
Australia/New Zealand deviations  
xi  
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Electromagnetic compatibility (ECM)  
USA:  
FCC CFR 47 Part 2 and 15, Verified Class A Limit  
Canada:  
Europe:  
IC ICES-003 Class A Limit  
EMC Directive, 89/336/EEC  
EN55022, Class A Limit, Radiated & Conducted Emissions  
EN55024 ITE Specific Immunity Standard  
EN61000-4-2 ESD Immunity (Level 2 Contact Discharge, Level 3 Air Discharge)  
EN61000-4-3 Radiated Immunity (Level 2)  
EN61000-4-4 Electrical Fast Transient (Level 2)  
EN61000-4-5 AC Surge  
EN61000-4-6 Conducted RF  
EN61000-4-8 Power Frequency Magnetic Fields  
EN61000-4-11 Voltage Dips and Interrupts  
EN6100-3-3 Voltage Flicker  
Japan:  
VCCI Class A ITE (CISPR 22, Class A Limit)  
IEC 1000-3-2 Limit for Harmonic Current Emissions  
Australia/New  
Zealand:  
AS/NZS 3548, Class A Limit  
Taiwan:  
Korea:  
BSMI Approval  
RRL Approval  
GOST Approval  
Russia:  
Electromagnetic compatibility notices (USA)  
This equipment has been tested and found to comply with the limits for a Class A digital device,  
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection  
against harmful interference when the equipment is operated in a commercial environment. This  
equipment generates, uses and can radiate radio frequency energy and if not installed and used in  
accordance with the instruction manual, may cause harmful interference to radio communications.  
Operation of this equipment in a residential area is likely to cause harmful interference in which case  
the user will be required to correct the interference at his/her own expense.  
NOTE  
Class A device definition: If a Class A device is installed within the is system, then the  
system is to be considered a Class A system. In this configuration, operation of this  
equipment in a residential area is likely to cause harmful interference.  
NOTE  
This product is intended to be installed with CAT5 cable, or equivalent, to minimize  
electrical interference.  
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Electromagnetic compatibility notices (International)  
Europe (CE Declaration of Conformity): This product has been tested in accordance too, and  
complies with the Low Voltage Directive (73/23/EEC) and EMC Directive (89/336/EEC). The  
product has been marked with the CE Mark to illustrate its compliance.  
Japan EMC Compatibility:  
English translation of the notice above: This is a Class A product based on the standard of the  
Voluntary Control Council for Interference by Information Technology Equipment (VCCI). If this  
equipment is used in a domestic environment, radio disturbance may arise. When such trouble  
occurs, the user may be required to take corrective actions.  
ICES-003 (Canada): Cet appareil numérique respecte les limites bruits radioélectriques  
applicables aux appareils numériques de Classe A prescrites dans la norme sur le matériel brouilleur:  
"Appareils Numériques", NMB-003 édictée par le Ministre Canadian des Communications.  
English translation of the notice above: This digital apparatus does not exceed the Class A limits  
for radio noise emissions from digital apparatus set out in the interference-causing equipment  
standard entitled "Digital Apparatus," ICES-003 of the Canadian Department of Communications.  
BSMI (Taiwan): The BSMI Certification number and the following warning is located on the  
product safety label which is located visibly on the external chassis.  
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RRL Korea:  
English translation of the notice above:  
Device  
User’s Information  
Class A device  
This device complies with RRL EMC and is operated  
in a commercial environment so that distributors or  
users pay attention to this point.  
If this product is sold or purchased improperly, please  
exchange this product to one that can be used at  
home.  
Class B device  
This device complies with RRL EMC and is operated  
in a residential area so that it can be used at all other  
location as well as residential area.  
NOTE  
Class A device: operated in a commercial area. Class B device: operated in a  
residential area.  
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1 Introducing the Intel® Server Compute Blade  
SBX82 blade server  
These high-performance blade servers are ideally suited for networking environments that require  
superior processor performance, efficient memory management, flexibility, and reliable data storage.  
This Installation and User Guide provides information about:  
Setting up the blade server  
Starting and configuring the blade server  
Installing hardware options  
Installing the operating system  
Performing basic troubleshooting of the blade server  
Record information about your Intel Server Compute Blade SBX82 in the following table.  
NOTE  
The model number and serial number are on the ID label that is behind the control panel  
door on the front of the blade server, and on a label on the right side of the blade server that  
is visible when the blade server is not in the SBCE unit.  
Product name  
Product code  
Model number  
Serial number  
Intel® Server Compute Blade SBX82  
_____________________________________________  
_____________________________________________  
Your Intel Server Compute Blade SBX82 will have one of the bezels shown in the following  
illustration.  
NOTE  
The illustrations in this document might differ slightly from your hardware.  
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Figure 1. Blade server release levers.  
Release  
levers  
Release  
button  
A set of user labels comes with the Intel Server Compute Blade SBX82. When you install the blade  
server in the SBCE unit, write identifying information on a label and place the label on the SBX82  
unit bezel.  
Figure 2 shows the placement of the label, just below the blade server, on the SBCE unit.  
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Figure 2. Label placement on the SBCE unit.  
Important: Do not place the label on the blade server itself or in any way block the ventilation holes  
on the blade server.  
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Features and specifications  
This section provides a summary of the features and specifications of your blade server. Use the  
Configuration/Setup Utility program to determine the specific type of processor that is in the blade  
server.  
Reliability, availability, and serviceability features  
Three of the most important features in server design are reliability, availability, and serviceability  
(RAS). These RAS features help to ensure the integrity of the data stored on the blade server; that  
the blade server is available when you want to use it; and that should a failure occur, you can easily  
diagnose and repair the failure with minimal inconvenience.  
The blade server has the following RAS features:  
Advanced Configuration and Power Interface (ACPI)  
Automatic error retry or recovery  
Automatic server restart  
Built-in monitoring for temperature, voltage, hard disk drives, and flash drives  
Chipkill* memory for DIMMs with a capacity of 512 MB or greater  
Customer upgradeable basic input/output system (BIOS) code  
Diagnostic support of Ethernet controllers  
Error codes and messages  
ECC protection on the L2 cache  
ECC memory  
Failover Ethernet support  
Hot-swap drives on optional small computer system interface (SCSI) storage expansion unit  
Light Path Diagnostics* feature  
Power-on self-test (POST)  
Predictive Failure Analysis* (PFA) alerts  
Processor serial number access  
Service processor that communicates with the management module to enable remote blade  
server management  
SDRAM with serial presence detect (SPD) and vital product data (VPD)  
System error logging  
VPD (includes information stored in nonvolatile memory for easier remote viewing)  
Wake on LAN* capability  
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Intel Server Compute Blade SBX82 features  
The design of your blade server takes advantage of advancements in memory management and data  
storage. Your blade server uses the following features and technologies:  
Disk drive support  
The blade server supports up to two 2.5-inch SCSI disk drives.  
Intel Architecture  
Intel architecture technology leverages proven innovative technologies to build powerful,  
scalable, reliable Intel-processor-based servers. The technology includes features such as Light  
Path Diagnostics, Predictive Failure Analysis (PFA), and Advanced System Management.  
Impressive performance using the latest processor technology  
Your blade server supports up to two Intel® Xeonprocessors. The blade server comes with at  
least one processor installed; you can install an additional processor to further enhance  
performance and symmetric multiprocessing (SMP) capability.  
Integrated network environment support  
The blade server comes with two integrated dual Gigabit Ethernet controllers. Each Ethernet  
controller has an interface for connecting to 10/100/1000-Mbps networks through an Ethernet-  
compatible switch module on the SBCE unit. The blade server automatically selects between  
10BASE-T and 100/1000BASE-TX environments. Each controller provides full-duplex (FDX)  
capability, which enables simultaneous transmission and reception of data on the Ethernet local  
area network (LAN). The controllers support Wake on LAN technology.  
I/O expansion  
The blade server comes with two connectors on the system board for an optional expansion card,  
such as the Intel® Blade Server Fibre Channel Expansion Card or the Intel® Blade Server  
Ethernet Expansion Card, for adding more network communication capabilities to the blade  
server.  
Large system memory  
The memory bus in your blade server supports up to 8GB of system memory. The memory  
controller provides support for up to four industry-standard 1.8 V, 184-pin, double-data-rate  
(DDR2-400), PC3200, registered synchronous dynamic random-access memory (SDRAM) with  
error correcting code (ECC) DIMMs.  
Light Path Diagnostics  
The Light Path Diagnostics feature provides light-emitting diodes (LEDs) to assist in isolating  
problems with the blade server. An LED on the blade server control panel is lit if an unusual  
condition or a problem occurs. If this happens, you can look at the LEDs on the system board to  
locate the source of the problem.  
PCI Express*  
PCI Express* is a fully serial interface that can be used for universal connectivity for use as a  
chip-to-chip interconnect, I/O interconnect for adapter cards, and an I/O attachment point to  
Gigabit networking devices. PCI Express bridges a PCI Express bus to a PCI-X bus and converts  
the transactions on the PCI bus to transactions on the PCI-X bus. Using the expansion card  
connector you can add additional LAN interfaces. The expansion card connector supports PCI-  
X 133 and bridges PCI Express into PCI-X 133.  
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Power throttling  
Each blade server is powered by two SBCE unit redundant 2000 W power supply modules. By  
enforcing a power policy known as oversubscription, the SBCE unit can load-share power  
between two power modules to ensure efficient power for each device in the SBCE unit. This  
policy is enforced when the initial power is applied to the SBCE unit or when a blade server is  
inserted into the SBCE unit.  
The possible settings for this policy are:  
— Redundant without performance impact  
— Redundant with performance impact  
— Non-redundant  
You can configure and monitor the power environment using the management module. For more  
information about configuring and using power throttling, refer to your management module  
manual.  
Intel Server Compute Blade SBX82 specifications  
The following table provides a summary of the features and specifications of the Intel Server  
Compute Blade SBX82.  
NOTE  
Power, cooling, removable-media drives, external ports, and advanced system management  
are provided by the SBCE unit.  
NOTE  
The operating system in the blade server must provide USB support for the blade server to  
recognize and use the keyboard, mouse, CD-ROM drive, and diskette drive. The SBCE unit  
uses USB for internal communications with these devices.  
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Processor:  
Size:  
Electrical Input:  
Height: 24.5 cm (9.7 inches)  
Supports up to two processors  
12 V dc  
Intel® Xeonprocessors with  
an 800 MHz FSB at speeds  
up to 3.6GHz  
Depth: 44.6 cm (17.6 inches)  
Width: 2.9 cm (1.14 inches)  
Environment:  
Air temperature:  
Maximum weight: 5.4 kg  
(12 lb)  
Blade server on: 10° to 35°  
C (50° to 95° F). Altitude: 0  
Intel® E7520 chipset  
to 914 m (2998.69 ft)  
Integrated functions:  
Memory:  
Blade server on: 10° to 32°  
C (50° to 89.6° F). Altitude:  
914 m to 2134 m (2998.69  
ft to 7000 ft)  
Blade server off: -40° to  
60° C (-40° to 140° F)  
Dual Gigabit Ethernet  
controllers  
Dual channel 400 MHz  
(DDR2) with four DIMM slots  
(8 GB maximum)  
Expansion card interface  
BMC with IPMI firmware  
ATI* 7000M video controller  
LSI* 1020 SCSI controller  
Light Path Diagnostics  
Type: 2-way interleaved,  
DDR2, PC3200, ECC SDRAM  
registered x4 (Chipkill*)  
DIMMs only  
Humidity:  
Blade server on: 8% to  
80%  
Blade server off: 5% to  
80%  
Supports 256 MB, 512 MB,  
1 GB, and 2 GB DIMMs (four  
DIMM slots)  
Local service processor  
RS-485 interface for  
communication with the  
management module  
Service Processor:  
Four USB buses for  
Renassas 2166 supports:  
communication with  
keyboard, mouse, diskette  
drive, and CD-ROM drive  
RS-485 interface  
Serial over LAN (SOL)  
IPMI  
Predictive Failure Analysis  
(PFA) alerts:  
Drives:  
Support for two internal small  
form-factor SCSI drives  
Processor  
Memory  
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Major components of the blade server  
You must remove the blade server from the SBCE unit and remove the cover to see the components.  
NOTE  
The illustrations in this document might differ slightly from your hardware.  
Figure 3 shows the major components of the SBX82 unit.  
Figure 3. SBX82 unit major components.  
DIMM  
Blade expansion  
unit connector  
Heat sink  
Processor  
SCSI hard  
disk drives  
Bezel  
assembly  
Processor  
heat sink filler  
Related publications  
In addition to this Installation and User’s Guide, the following documentation is provided in  
Portable Document Format (PDF) on the Intel Server Compute Blade SBX82 Resource CD that came  
with your blade server.  
Intel Server Compute Blade SBX82 Hardware Maintenance Manual and Troubleshooting Guide  
This document contains information to help you solve problems yourself. It also contains  
information for service technicians.  
Intel Server Compute Blade SBX82 Installation and User’s Guide  
This document contains instructions for setting up and configuring the SBX82 unit and basic  
instructions for installing some options. It also contains general information about the SBX82  
unit.  
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Notices and statements used in this document  
The following notices and statements are used in the documentation:  
Note: These notices provide important tips, guidance, or advice.  
Important: These notices provide information or advice that might help you avoid inconvenient  
or problem situations.  
Attention: These notices indicate possible damage to programs, devices, or data. An attention  
notice is placed just before the instruction or situation in which damage could occur.  
Caution: These statements indicate situations that can be potentially hazardous to you. A  
caution statement is placed just before the description of a potentially hazardous procedure step  
or situation.  
Danger: These statements indicate situations that can be potentially lethal or extremely  
hazardous to you. A danger statement is placed just before the description of a potentially lethal  
or extremely hazardous procedure step or situation.  
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2 Using power, controls, jumpers, switches, and  
indicators  
This chapter describes the power features, how to turn on and turn off the blade server, what the  
controls and indicators mean, and where the system board jumpers and switches are located and how  
to use them.  
Turning on the blade server  
After you connect the blade server to power through the SBCE unit, the blade server can start in any  
of the following ways:  
You can press the power-control button on the front of the blade server (behind the control panel  
door) to start the server.  
NOTE  
Wait until the power-on LED on the blade server flashes slowly before pressing the blade  
server power-control button. During this time, the service processor in the management  
module is initializing; therefore, the power-control button on the blade server does not  
respond.  
NOTE  
While the blade server is powering up, the power-on LED on the front of the server is lit.  
If a power failure occurs, the SBCE unit and then the blade server can start automatically when  
power is restored if the blade server is configured through the management module to do so.  
You can turn on the blade server remotely by means of the service processor in the management  
module.  
If your operating system supports the Wake on LAN feature and the blade server power-on LED  
is flashing slowly, the Wake on LAN feature can turn on the blade server, if the Wake on LAN  
feature has not been disabled through the management-module Web interface.  
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Turning off the blade server  
When you turn off the blade server, it is still connected to power through the SBCE unit. The blade  
server can respond to requests from the service processor, such as a remote request to turn on the  
blade server. To remove all power from the blade server, you must remove it from the SBCE unit.  
Shut down your operating system before you turn off the blade server. See your operating-system  
documentation for information about shutting down the operating system.  
The blade server can be turned off in any of the following ways:  
You can press the power-control button on the blade server behind the control panel door. See  
“Understanding the control panel and LEDs” on page 13. This starts an orderly shutdown of the  
operating system, if this feature is supported by your operating system.  
NOTE  
After turning off the blade server, wait at least 5 seconds before you press the power-  
control button to turn on the blade server again.  
If the operating system stops functioning, you can press and hold the power-control button for  
more than 4 seconds to turn off the blade server.  
The management module can turn off the blade server.  
NOTE  
After turning off the blade server, wait at least 30 seconds for its hard disk drives or flash  
drives to stop before you remove the blade server from the SBCE unit.  
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Understanding the control panel and LEDs  
This section describes the controls and LEDs on your SBCE unit.  
NOTE  
The illustrations in this document might differ slightly from your hardware.  
NOTE  
The control panel door is shown in the closed (normal) position in the illustration. To access  
the power-control button, you must open the control panel door.  
Activity LED  
CD/diskette/USB  
select button  
Location LED  
Information LED  
Blade-error LED  
Keyboard/mouse/video  
select button  
NMI  
Power-control button  
Power-on LED  
Keyboard/mouse/video (KVM) select button: Press this button to associate the keyboard port,  
mouse port, and video port with this blade server. The LED on this button flashes while the request  
is being processed, then is lit when the ownership of the keyboard, mouse, and video has been  
transferred to this blade server. It can take approximately 20 seconds to switch the keyboard, video,  
and mouse control to the blade server.  
Although the keyboard that is attached to the SBCE unit is a PS/2*-style keyboard, communication  
with it is through the USB. The operating system in the blade server must provide USB support for  
the blade server to recognize and use the keyboard and mouse. The SBCE unit uses USB for internal  
communication with these devices. When you are running an operating system that does not have  
USB device drivers, such as in the following situations, the keyboard responds very slowly:  
Running the blade server integrated diagnostics  
Running a BIOS update diskette on a blade server  
Updating the diagnostics on a blade server  
Running the Broadcom firmware CD for a blade server  
If there is no response when you press the keyboard/mouse/video select button, you can use the  
management-module Web interface to determine whether local control has been disabled on the  
blade server.  
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You can also press keyboard keys in the following sequence to switch keyboard/mouse/video control  
between blade servers:  
NumLock NumLock blade_server_number Enter  
Where blade_server_number is the two-digit number for the blade bay in which the blade server  
is installed.  
CD/diskette/USB select button: Press this button to associate the CD-ROM drive, diskette drive,  
and USB port with this blade server. The LED on this button flashes while the request is being  
processed, then is lit when the ownership of the CD-ROM drive, diskette drive, and USB port has  
been transferred to this blade server. It can take approximately 20 seconds for the operating system  
in this blade server to recognize the CD-ROM drive, diskette drive, and USB port.  
The operating system in the blade server must provide USB support for the blade server to recognize  
and use the CD-ROM drive, diskette drive, and USB port. The SBCE unit uses the USB for internal  
communication with these devices. If there is no response when you press the CD/diskette/USB  
select button, you can use the management-module Web interface to determine whether local control  
has been disabled on the blade server.  
Activity LED: When this green LED is lit, it indicates that there is hard disk drive, flash drive, or  
network activity.  
Location LED: When this blue LED is lit, it has been turned on remotely by the system  
administrator to aid in visually locating the blade server. The location LED on the SBCE unit will be  
lit also. The location LED can be turned off through the management-module Web interface.  
Information LED: When this amber LED is lit, it indicates that information about a system error  
for this blade server has been placed in the system error log. The information LED can be turned off  
through the management-module Web interface.  
Blade Error LED: When this amber LED is lit, it indicates that a system error has occurred in the  
blade server. The blade error LED will turn off only after the error condition is corrected.  
Power-on LED: This green LED indicates the power status of the blade server in the following  
manner:  
Flashing rapidly: The service processor on the blade server is handshaking with the management  
module.  
Flashing slowly: The blade server has power but is not turned on.  
Lit continuously: The blade server has power and is turned on.  
Power-control button: This button is behind the control panel door. Press this button to turn on or  
turn off the blade server.  
NOTE  
The power-control button has effect only if local power control is enabled for the blade  
server. Local power control is enabled and disabled through the management-module Web  
interface.  
Non-maskable interrupt (NMI) button: Press this button to start diagnostic and debugging tests.  
Use the tip of a paper clip or other pointed object to reset this button.  
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System board illustration  
The following illustration shows the system-board components, including connectors for user-  
installable options, for the blade server.  
Figure 4. System board components.  
Blade expansion  
connector (J132)  
DIMM 1 (J113)  
I/O expansion  
option connector (J34)  
DIMM 2 (J111)  
DIMM 3 (J112)  
DIMM 4 (J110)  
I/O expansion  
option connector (J131)  
Microprocessor 1  
and heatsink (U66)  
Control panel  
connector (J64)  
SCSI connector 2  
(J94)  
Battery  
Microprocessor socket 2  
and heatsink (U70)  
SCSI connector 1  
(J95)  
Using system board switches  
This section describes the system board switches on your Intel Server Compute Blade SBX82.  
NOTE  
The illustrations in this document might differ slightly from your hardware.  
Figure 5 on page 16 and Figure 6 on page 17 show the LEDs on the system board for the Intel Server  
Compute Blade SBX82. Refer to Table 1 and Table 2 on page 17 for more information about the  
Light Path Diagnostics LED locations and settings. Refer to these illustrations and tables when  
solving problems with the blade server.  
NOTE  
Power is available to relight the Light Path Diagnostics LEDs for a small period of time  
after the blade server is removed from the SBCE unit. During that period of time, you can  
relight the Light Path Diagnostics LEDs for a maximum of 25 seconds (or less, depending  
on the number of LEDs that are lit and the length of time the blade server is removed from  
the SBCE unit) by pressing the Light Path Diagnostics button. The Light Path Diagnostics  
power present LED (CR111) lights when the Light Path Diagnostics button is pressed if  
power is available to relight the blade-error LEDs. If the Light Path Diagnostics power  
present LED does not light when the Light Path Diagnostics button is pressed, no power is  
available to light the blade-error LEDs, and they will be unable to provide any diagnostic  
information.  
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Using switch block 2 (SW2)  
You must remove the blade server from the SBCE unit, open the cover, and press the Light Path  
Diagnostics button to light any error LEDs that were turned on during processing. The following  
illustration and Table 1 on page 16 show the location and the settings for SW2.  
Figure 5. System board switch block (SW2) location.  
Switch block (SW2)  
Table 1. Switch block 2 (SW2) and settings  
Switch number  
Description  
Switch block: Eight switches  
SW2  
1 - BIOS backup page jumper.  
- Open: the BIOS boots from the Primary BIOS page.  
- Closed: the BIOS boots from the backup BIOS page.  
2 - Wake on LAN Bypass  
- Open: Enabled  
- Closed: Disabled (default)  
3 - Reserved  
4 - Reserved  
5 - Reserved  
6 - Clear CMOS  
- Open: Disabled  
- Closed: Enabled  
7 - Reserved  
8 - Bypass power-on password  
- Open: Disabled (default)  
- Closed: Enabled  
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Using Light Path Diagnostics to troubleshoot the system board  
After the system board is removed from the chassis, you can press Light Path Diagnostics (SW4) to  
troubleshoot system board component problems. See Figure 6 on page 17 and Table 2 on page 17 for  
more information about locating Light Path Diagnostics LEDs and what to do if an error LED is lit.  
Figure 6. Light Path Diagnostics switch (SW4) and error LEDs.  
SW4  
DIMM 1 error LED  
DIMM 2 error LED  
DIMM 3 error LED  
DIMM 4 error LED  
Microprocessor 1 error LED  
Microprocessor 2 error LED  
Table 2. SW4 Light Path Diagnostics LED locations  
LED name and location  
Description  
DIMM 1 (CR6), DIMM 2 (CR5),  
There is a problem with the corresponding DIMM.  
DIMM 3 (CR4), DIMM 4 (CR201) error  
BMC fault (CR11)  
There is a problem with the corresponding BMC.  
Processor 1 error (CR12)  
Processor 2 error (CR13)  
There is a problem with the corresponding processor.  
System board fault (CR30)  
There is a problem with the corresponding system board.  
Lights to show the circuit is active and functioning.  
Light Path Diagnostics LED (CR111)  
Figure 7. Light Path Diagnostics switch (SW4) and error LEDs.  
NMI  
MIS  
SBRD  
TEMP  
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Table 3. SW4 Light Path Diagnostics LED locations  
LED error  
Action  
NMI  
Ceck the error log for additional information. Reboot the blade  
server. If the error still exists, replace the system board.  
MIS  
Check the processors to make sure they are at the same  
speed.  
SBRD  
TEMP  
Reboot the blade server. If the error still exists, replace the  
system board.  
Check the SBCE unit blowers and air inlets. Check the room  
temperature.  
Light Path Diagnostics LED  
Check the Light Path Diagnostics LED for errors  
Ligh Path Diagnostics button (SW4)  
Press SW4 to locate faults on the system board. If the  
processor or memory LED is lit, reseat the component. If the  
LED remains lit, replace the defective component.  
action to take if there is a component error.  
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3 Installing options  
This chapter provides instructions for installing hardware options in your blade server. Some option-  
removal instructions are provided in case you need to remove one option to install another.  
Installation guidelines  
Before you begin installing options in the blade server, read the following information:  
Read the safety information beginning on page “Safety” on page vii and the guidelines in  
“Handling static-sensitive devices.” This information will help you work safely with your blade  
server and options.  
Back up all important data before you make changes to the disk drives.  
Before you remove a hot-swap blade server from the SBCE unit, you must shut down the  
operating system and turn off the blade server. You do not have to shut down the SBCE unit  
itself.  
Blue on a component indicates touch points, where you can grip the component to remove it  
from or install it in the blade server, or open or close a latch.  
Orange on a component or an orange label on or near a component indicates that the component  
can be hot-swapped, which means that if the blade server and operating system support hot-  
swap capability, you can remove or install the component while the server is running. (Orange  
can also indicate touch points on hot-swap components.) See the instructions for removing or  
installing a specific hot-swap component for any additional procedures that you might have to  
perform before you remove or install the component.  
System reliability considerations  
To help ensure proper cooling and system reliability, make sure that processor socket 2 always  
contains either a processor heat sink filler or a processor and heat sink.  
NOTE  
When using a single processor, you must install it into the CPU 1 socket.  
Handling static-sensitive devices  
Attention: Static electricity can damage electronic devices and your blade server. To avoid  
damage, keep static-sensitive devices in their non-conductive packages until you are ready to install  
them.  
To reduce the possibility of damage from electrostatic discharge, observe the following precautions:  
When working on the SBCE unit, use an electrostatic discharge (ESD) wrist strap, especially  
when you will be handling modules, options, and blade servers. To work properly, the wrist  
strap must have a good contact at both ends (touching your skin at one end and firmly connected  
to the ESD connector on the front or back of the SBCE unit).  
Limit your movement. Movement can cause static electricity to build up around you.  
Handle the device carefully, holding it by its edges or its frame.  
Do not touch solder joints, pins, or exposed printed circuitry.  
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Do not leave the device where others can handle and possibly damage it.  
While the device is still in its non-conductive package, touch it to an unpainted metal part of the  
SBCE unit or any unpainted metal surface on any other grounded rack component in the rack  
you are installing the device in for at least 2 seconds. This drains static electricity from the  
package and from your body.  
Remove the device from its package and install it directly into the blade server without setting it  
down. If it is necessary to set the device down, place it back into its non-conductive package. Do  
not place the device on your blade server cover or on a metal surface.  
Take additional care when handling devices during cold weather. Heating reduces indoor  
humidity and increases static electricity.  
Installing and removing the blade server from the SBCE  
unit  
To install or remove a blade server from the SBCE unit, see the documentation that came with your  
unit for instructions.  
Opening the blade server cover  
The following illustration shows how to open the cover on the blade server.  
Blade-cover  
release  
Blade-cover  
release  
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Complete the following steps to open the blade server cover:  
1. Read the safety information beginning on page “Safety” on page vii and “Installation  
2. Carefully lay the blade server down on a flat, non-conductive surface, with the cover side up.  
3. Press the blade-cover release on each side of the blade server and lift the cover open, as shown in  
the illustration.  
4. Lay the cover flat, or lift it from the blade server and store for future use.  
Statement 21:  
xx CAUTION:  
Hazardous energy is present when the blade server is connected to the power source. Always  
replace the blade cover before installing the blade server.  
Removing the blade server bezel assembly  
To install certain options, you must first remove the blade server bezel assembly. The following  
illustration shows how to remove the bezel assembly from the blade server.  
Bezel-assembly  
release  
Bezel-assembly  
release  
Control-panel  
Control panel  
cable  
connector  
Complete the following steps to remove the blade server bezel assembly:  
1. Read the safety information beginning on page “Safety” on page vii and “Installation  
2. Open the blade server cover (see “Opening the blade server cover” on page 20 for instructions).  
3. Press the bezel-assembly release and pull the bezel assembly away from the blade server  
approximately 1.2 cm (0.5 inch).  
4. Disconnect the control-panel cable from the control-panel connector.  
5. Pull the bezel assembly away from the blade server.  
6. Store the bezel assembly in a safe place.  
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Installing a SCSI hard disk drive  
The blade server has two connectors on the system board for installing optional Ultra320 SCSI hard  
disk drives.  
Each Ultra320 SCSI connector is on the same bus. Depending on your blade server, at least one  
SCSI hard disk drive might already be installed. If your blade server is equipped with one SCSI hard  
disk drive, you can install an additional SCSI hard disk drive. These two SCSI hard disk drives can  
be used to implement and manage a redundant array of independent disks (RAID) level-1. See  
“Configuring a SCSI RAID array” on page 55 for information about SCSI RAID configuration.  
Attention: To maintain proper system cooling, do not operate the system unit without a blade  
server, expansion unit, or filler blade installed in each blade bay.  
The following illustration shows how to install a SCSI hard disk drive and tray in the blade server.  
Figure 8. Installing a SCSI drive.  
Hard  
drive  
release  
lever  
SCSI ID 1  
SCSI ID 0  
Hard drive  
release  
lever  
Note  
Do not install a SCSI hard disk drive in SCSI connector 1 (SCSI ID 1) if you intend to also install an  
optional standard expansion card. The standard expansion card occupies the same area as the second  
drive.  
To install a SCSI hard disk drive, complete the following steps:  
1. Read the safety information beginning on page “Safety” on page vii and “Installation  
2. Shut down the operating system, turn off the blade server, and remove the blade server from the  
instructions).  
3. Carefully lay the blade server on a flat, non-conductive surface.  
4. Open the blade server cover (see “Opening the blade server cover” on page 20 for instructions).  
5. Locate SCSI connector 0 (J95).  
Attention: Do not press on the top of the drive. Pressing the top could damage the drive.  
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6. Place the drive into the tray and push it, from the rear edge of the drive, into the connector until  
the drive moves past the lever at the back of the tray. The drive clicks into place.  
7. If you have other options to install or remove, do so now; otherwise, go to “Completing the  
Removing a SCSI hard disk drive  
To remove the SCSI hard disk drive, complete the following steps:  
1. Read the safety information beginning on page “Safety” on page vii and “Installation  
2. Shut down the operating system, turn off the blade server, and remove the blade server from the  
instructions).  
3. Carefully lay the blade server on a flat, non-conductive surface.  
4. Open the blade server cover (see “Opening the blade server cover” on page 20 for instructions).  
5. Locate SCSI connector 1 and slowly pull the blue lever at the back of the hard disk drive tray to  
disengage the drive from its tray.  
6. From the rear edge of the drive, slide the drive out of the SCSI connector.  
Attention: To maintain proper system cooling, do not operate the system unit without either a  
blade server, expansion unit, or filler blade installed in each blade bay for more than 1 minute.  
Installing memory modules  
The following notes describe the types of dual inline memory modules (DIMMs) that the blade  
server supports and other information that you must consider when installing DIMMs:  
The system board contains four DIMM connectors and supports two-way memory interleaving.  
The DIMM options that are available for your blade server are 256 MB, 512 MB, 1 GB, and  
2 GB. Your blade server supports a minimum of 256 MB and a maximum of 8 GB of system  
memory.  
Your blade server comes with two DIMMs in the DIMM 1 (J113) and DIMM 2 (J111) memory  
connectors.  
When you install additional DIMMs, be sure to install them as a pair, in DIMM connectors  
3 (J112) and 4 (J110).  
Install the DIMMs in the following order:  
Pair  
DIMM connectors  
First  
1 (J113) and 2 (J111)  
3 (J112) and 4 (J110)  
Second  
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When you install memory, you must install a pair of matched DIMMs.  
Both DIMMs in a pair must be the same size, speed, type, and technology. You can mix  
compatible DIMMs from various manufacturers.  
The second pair does not have to be DIMMs of the same size, speed, type, and technology as the  
first pair.  
Install only 1.8 V, 240-pin, DDR2, PC3200, registered SDRAM with ECC DIMMs. These  
DIMMs must be compatible with the latest PC3200 SDRAM Registered DIMM specification,  
blade server, see the SBX82 Memory Qualification List.  
Installing or removing DIMMs changes the configuration information for the blade server.  
Therefore, after installing or removing a DIMM, you must change and save the new  
configuration information by using the Configuration/Setup Utility program. When you restart  
the blade server, it displays a message indicating that the memory configuration has changed.  
Start the Configuration/Setup Utility program and select Save Settings. See  
Figure 9 shows how to install DIMMs on the system board for the blade server.  
Figure 9. Installing DIMMS.  
DIMM slot 2 (J111)  
DIMM slot 1 (J113)  
DIMM slot 4 (J110)  
DIMM slot 3 (J112)  
Before you begin, read the documentation that comes with the DIMMs.  
Complete the following steps to install a DIMM:  
1. Read the safety information beginning on page “Safety” on page vii and “Installation  
2. Shut down the operating system, turn off the blade server, and remove the blade server from the  
instructions).  
3. Carefully lay the blade server on a flat, non-conductive surface.  
4. Open the blade server cover (see “Opening the blade server cover” on page 20 for instructions).  
5. Locate the DIMM connectors on the system board. Determine the connectors into which you  
will install the DIMMs.  
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6. Touch the non-conductive package that contains the DIMM option to any unpainted metal  
surface on the SBCE unit or any unpainted metal surface on any other grounded rack component  
in the rack you are installing the DIMM option in for at least 2 seconds. Then remove the DIMM  
from the package.  
7. To install the DIMMs, repeat the following steps for each DIMM that you install:  
a. Turn the DIMM so that the DIMM key aligns correctly with the connector on the system  
board.  
Attention: To avoid breaking the retaining clips or damaging the DIMM connectors,  
handle the clips gently.  
b. Insert the DIMM by pressing the DIMM along the guides into the connector. Make sure the  
retaining clips snap into the closed positions.  
Important: If there is a gap between the DIMM and the retaining clips, the DIMM has not  
been properly installed. In this case, open the retaining clips and remove the DIMM.  
Reinsert the DIMM.  
8. If you have other options to install or remove, do so now; otherwise, go to “Completing the  
Installing an additional processor  
The blade server comes with one or two processors installed on the system board. The blade server  
supports two processors. With two processors, your blade server can operate as a symmetric  
multiprocessing (SMP) server. With SMP, certain operating systems and application programs can  
distribute the processing load between the processors. If your blade server comes with one  
processor, you can install a second processor.  
Notes:  
1. You can not remove the single processor and replace it with a different type of processor of  
greater or lessor speed.  
2. If you install a second processor, it must be of the same processor type and speed as the first  
processor.  
To use SMP, obtain an SMP-capable operating system.  
The following notes describe the type of processor that the server supports and other information  
that you must consider when installing a processor. To ensure prober blade server operation when  
you install a second processor, observe the following precautions.  
Always install processors that have the same cache size and type, the same clock speed, and  
identical internal and external clock frequencies (including system bus speed).  
Make sure that the processor with the lowest feature set is the startup (bootstrap) processor,  
installed in the processor 1 socket (U66).  
For a list of processors that are supported by your blade server, see the SBX82 Specification  
Update at the Intel Business Link (IBL).  
Thoroughly review the documentation that comes with the processor, so that you can determine  
whether you have to update the blade server BIOS code. The latest level of BIOS code for your  
blade server is available from IBL.  
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The processor sockets in this server contain built-in termination for the processor bus; therefore,  
no terminator card is required if a processor socket 2 is empty. However, for proper airflow, this  
socket must contain a processor heat-sink filler, sometimes called a processor baffle.  
The processor speeds are automatically set for this server; therefore, you do not have to set any  
processor frequency-selection jumpers or switches.  
The following illustration shows how to install the second processor on the system board for the  
blade server.  
Heat sink  
Alignment marks  
Microprocessor  
Microprocessor  
locking lever  
Heat sink filler  
Complete the following steps to install an additional processor:  
1. Read the safety information beginning on page “Safety” on page vii and “Installation  
2. Shut down the operating system, turn off the blade server, and remove the blade server from the  
instructions).  
3. Carefully lay the blade server on a flat, non-conductive surface.  
4. Open the blade server cover (see “Opening the blade server cover” on page 20 for instructions).  
5. Remove the bezel assembly (see “Removing the blade server bezel assembly” on page 21 for  
instructions).  
6. Locate the processor socket on the system board.  
7. Remove the heat-sink filler.  
8. Install the processor:  
a. Remove the protective cover, tape, or label from the surface of the processor socket, if one is  
present.  
b. Touch the non-conductive package containing the new processor to any unpainted metal  
surface on the blade server or any unpainted metal surface on any other grounded rack  
component in the rack you are installing the processor in for at least 2 seconds; then remove  
the processor from the package.  
Attention: Do not use any tools or sharp objects to lift the locking lever on the processor  
socket. Doing so might result in permanent damage to the system board.  
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c. Rotate the locking lever on the processor socket from its closed and locked position until it  
stops or clicks in the fully open position (approximately a 135° angle), as shown.  
Attention: You must make sure that the locking lever on the processor socket is in the fully  
open position before you insert the processor in the socket. Failure to do so might result in  
permanent damage to the processor, processor socket, and system board.  
Lever  
fully  
open  
Lever closed  
or  
Lever  
fully  
open  
Lever closed  
d. Center the processor over the processor socket. Align the triangle on the corner of the  
processor with the triangle on the corner of the socket and carefully press the processor into  
the socket.  
Attention:  
Do not use excessive force when pressing the processor into the socket.  
Make sure that the processor is oriented and aligned correctly in the socket before you  
try to close the lever.  
e. Carefully close the lever to secure the processor in the socket.  
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9. Install a heat sink on the processor:  
Attention:  
Do not set down the heat sink after you remove the plastic cover.  
Do not touch the thermal grease on the bottom of the heat sink. Touching the thermal grease  
will contaminate it. If the thermal grease on the processor or heat sink becomes  
contaminated, contact your service technician.  
Heat sink  
Thermal grease  
a. Remove the plastic protective cover from the bottom of the heat sink.  
b. Align and place the heat sink on top of the processor in the retention bracket, grease side  
down. Press firmly on the heat sink.  
c. Using a screwdriver, secure the heat sink to the retention bracket on the system board using  
the two captive mounting screws. Press firmly on the screws and tighten them, alternating  
between them. Do not overtighten the screws. If you are using a torque wrench, tighten the  
screws to 8.5 to 13 Newton-meters (Nm) (6.3 to 9.6 foot-pounds).  
10. If you have other options to install or remove, do so now; otherwise, go to “Completing the  
Installing an I/O expansion card  
You can add I/O optional expansion cards to your blade server to give the blade server additional  
connections for communicating on a network.  
Attention:  
When you add an expansion card, you must make sure that the I/O modules in I/O module  
bays 3 and 4 on the SBCE unit both support the expansion card network-interface type. For  
example, if you add an Ethernet expansion card to your blade server, the modules in I/O  
module bays 3 and 4 on the SBCE unit must both be compatible with the expansion card.  
All other expansion cards that are installed on other blade servers in the SBCE unit must  
also be compatible with these I/O modules. In this example, you could then install two  
Ethernet switch modules, two pass-thru modules, or one Ethernet switch module and one  
pass-thru module. Because pass-thru modules are compatible with a variety of I/O  
expansion cards, installing two pass-thru modules would enable the use of several different  
types of compatible I/O expansion cards within the same unit.  
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Important  
Installation of a standard form-factor expansion card can require removing the SCSI drive  
installed in SCSI connector 2 (J94). The standard form-factor expansion card occupies the  
same space as this SCSI drive and replaces it. You cannot have a SCSI drive in SCSI  
connector 2 when a standard form-factor expansion card is going to be installed. Refer to  
If the SCSI drive that is installed in SCSI connector 2 contains any information that you  
want to keep, back it up to another storage device.  
If the SCSI hard disk drive that is installed in SCSI connector 2 is part of a RAID array,  
delete this SCSI RAID array configuration before removing the hard disk drive. When you  
delete the RAID array, the array configuration information is removed; no data is deleted.  
There are two types of I/O expansion cards supported by the blade server:  
Gigabit Ethernet expansion card  
Fibre Channel expansion card  
The Gigabit Ethernet and Fibre Channel expansion cards are available as a small form-factor card  
and a standard form-factor card.  
The following sections describe how to install an I/O expansion card in the blade server.  
NOTE  
You cannot install both sizes of I/O expansion cards in the same blade server. You can install  
the small form-factor expansion card in addition to having two SCSI hard disk drives, but  
you cannot install a standard form-factor expansion card into a blade server with two SCSI  
hard disk drives.  
Installing a small form-factor expansion card  
The small form-factor expansion option is installed near SCSI connector 2.  
Complete the following steps to install the small form-factor expansion card:  
1. Read the safety information beginning on page “Safety” on page vii and “Installation  
2. Shut down the operating system, turn off the blade server, and remove the blade server from the  
information).  
3. Carefully lay the blade server on a flat, non-conductive surface.  
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5. Install the small form-factor I/O expansion card:  
Figure 10. Installing a small form-factor I/O card in the blade server.  
Expansion  
Card  
PR  
INSTESS HE  
ALL  
RE  
ING  
W
CARD  
HE  
N
a. Orient the I/O expansion card as shown by number 1 in Figure 10.  
b. Slide the notch at the narrow end of the card into the raised hook on the tray; then gently  
pivot the card into the expansion card connectors, as shown by number 2 the illustration.  
For device driver and configuration information to complete the installation of the expansion  
card, see the documentation for the expansion card.  
6. If you have other options to install or remove, do so now; otherwise, go to “Completing the  
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Installing a standard form-factor expansion card  
If a SCSI drive is connected to SCSI connector 0 (J94), you must remove it before you can install a  
standard form-factor expansion card. You cannot have both a drive that is connected to SCSI  
connector 0 and a standard form-factor expansion card installed into the blade server.  
If the drive that is connected to SCSI connector 0 contains any information you want to keep, back  
up the information. If the SCSI drive that is installed in SCSI connector 0 is part of a RAID array,  
delete the SCSI RAID array. When you delete the array, the array configuration information is  
removed. No data is deleted. After backing up the data and removing the RAID array, see  
Complete the following steps to install a standard form-factor I/O expansion card:  
1. Read the safety information beginning on page “Safety” on page vii and “Installation  
2. Shut down the operating system, turn off the blade server, and remove the blade server from the  
information).  
3. Carefully lay the blade server on a flat, non-conductive surface.  
5. If an SCSI drive is in SCSI connector 2, remove the drive and tray (see “Removing a SCSI hard  
disk drive” on page 23 for instructions) (save the screws that secured the tray to the system  
board); otherwise, remove the existing rear-board mounting screws (near SCSI connector 2).  
6. Install the standard form-factor I/O expansion card:  
Figure 11. Installing a standard form-factor expansion card in the blade server .  
Expansion card  
H E N  
W
A L L I N G C A R D  
I N S T  
P R E S S H E R E  
Expansion  
card tray  
Hard disk  
drive tray  
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a. Install the expansion card tray. Secure the tray to the system board with the screws from the  
option kit, as shown Figure 11.  
b. Orient the expansion card and slide the notch in the narrow end of the card into the raised  
hook on the tray; then gently pivot the wide end of the card into the expansion card  
connectors.  
NOTE  
For device driver and configuration information to complete the installation of the  
expansion card, see the documentation for the option.  
7. If you have other options to install or remove, do so now; otherwise, go to “Completing the  
IInstalling the Intel Blade Server SCSI Expansion Module  
SBESCSI  
The Intel® Blade Server SCSI Expansion Module SBESCSI supports up to two hot-swap SCSI hard  
disk drives and up to two standard form-factor I/O cards or two small form-factor I/O cards.  
To help ensure proper cooling and system reliability, make sure that:  
Each of the blade bays on the front of the SBCE unit has either a blade server or filler blade  
installed.  
A removed hot-swap blade server or filler blade is replaced within 1 minute of removal.  
Each of the SCSI hard disk drive bays on the SCSI storage expansion unit contains either a hot-  
swap SCSI hard disk drive or a filler panel.  
SBCE SCSI Storage  
Expansion Unit  
Filler panels  
Attention: Static electricity can damage electronic devices and your blade server. To avoid  
damage, keep static-sensitive devices in their non-conductive packages until you are ready to install  
them.  
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To reduce the possibility of electrostatic discharge, observe the following precautions:  
Limit your movement. Movement can cause static electricity to build up around you.  
Handle the device carefully, holding it by its edges or its frame.  
Do not touch solder joints, pins, or exposed printed circuitry.  
Do not leave the device where others can handle and damage it.  
While the device is still in its non-conductive package, touch it to an unpainted metal part of the  
SBCE chassis for at least 2 seconds. This drains static electricity from the package and from  
your body.  
Remove the device from its package and install it directly on the blade server without setting the  
device down. If it is necessary to set down the device, place it back into its non-conductive  
package. Do not place the device on your SBCE chassis or on a metal surface.  
Take additional care when handling devices during cold weather. Heating reduces indoor  
humidity and increases static electricity.  
Installing a SCSI storage expansion unit  
To use SCSI hard disk drives with your blade server, you must install the Intel® Blade Server SCSI  
Expansion Module SBESCSI on the blade server. You will then be able to install two 2.5-inch, hot-  
swap, SCSI, slim-high hard disk drives in the expansion unit. The SCSI storage expansion unit can  
contain up to two SCSI controllers that support embedded mirroring (RAID level-1) and embedded  
mirroring with striping (RAID-1E).  
NOTE  
After you install the SCSI storage expansion unit on your blade server, the blade server and  
expansion unit together occupy two blade bays in the SBCE unit.  
For a list of SCSI hard disk drives supported by your blade server, see the Tested Hardware and  
Operating System List (THOL) on IBL.  
Complete the following steps to install the SCSI storage expansion unit:  
1. Review the information in “Safety” on page iii and “Installation guidelines” on page 19.  
2. Shut down the operating system, turn off the blade server, and remove the blade server from the  
SBCE unit.  
3. Carefully lay the blade server on a flat, non-conductive surface.  
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4. Remove the blade server cover:  
a. Open the blade server cover and lift it from the blade server.  
Blade-cover  
release  
Blade-cover  
release  
b. Store the cover in a safe place.  
5. Locate the SCSI expansion connector (J132) on the system board and lift the protective film  
from the connector.  
Cover  
pins  
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6. Install the SCSI storage expansion unit:  
a. Touch the non-conductive package that contains the expansion unit to any unpainted metal  
surface on the SBCE chassis or any unpainted metal surface on another grounded rack  
component. Then remove the expansion unit from the package.  
b. Orient the expansion unit as shown in the illustration.  
c. Lower the expansion unit so that the slots at the rear slide down onto the pins at the rear of  
the blade server.  
d. Pivot the expansion unit closed and press it firmly into place until the cover-release latches  
click. The connector on the expansion unit automatically aligns with and plugs into the SCSI  
expansion connector (J132) on the system board.  
Statement 21:  
xx CAUTION:  
Hazardous energy is present when the blade is connected to the power source. Always  
replace the blade cover before installing the blade.  
7. Insert the combined blade server and expansion unit into two adjacent bays in the SBCE unit.  
NOTE  
When any blade server or option is in blade bay 7 through 14, power modules must be  
present in power bays 1, 2, 3, and 4.  
8. Turn on the blade server.  
9. If you have not already done so, install the LSI device drivers for your operating system.  
With the expansion unit installed on your blade server, you can install up to two hot-swap SCSI hard  
disk drives in the expansion unit. Each SCSI device must have a unique SCSI ID. This ID enables  
the SCSI controller in the expansion unit to identify the device and ensure that different devices on  
the same SCSI channel do not attempt to transfer data simultaneously. The SCSI IDs for the hard  
disk drives in the expansion unit are permanent (not configurable). Table 4 lists the SCSI IDs for the  
hard disk drives that are installed in the expansion unit. See “Installing a SCSI disk drive” on page  
36 for instructions for installing hard disk drives.  
SCSI hard disk drive 1 is in the top bay in the expansion unit; SCSI hard disk drive 2 is the bottom  
bay.  
Table 4. SCSI IDs for the hard disk drives in the expansion unit  
Device  
SCSI ID  
SCSI hard disk drive 1 (blade server)  
SCSI hard disk drive 2 (blade server)  
SCSI hard disk drive 1 (expansion unit)  
SCSI hard disk drive 2 (expansion unit)  
0
1
2
3
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NOTE  
You must have two SCSI drives to have a RAID-1 array or three SCSI drives to have a  
RAID-1E array.  
SCSI ID 7 is usually reserved for the SCSI controller; however, this SCSI ID is changeable through  
the LSI configuration utility.  
Use the Configuration/Setup Utility program in the blade server to enable or disable the SCSI  
controller in the expansion unit. Use the LSI Logic Configuration Utility program to perform a low-  
level format on the hard disk drives, set the SCSI device scan order, or set the SCSI ID for the  
controller. The LSI Logic Configuration Utility program is part of the BIOS code on the SCSI  
storage expansion unit.  
The expansion unit supports RAID-1E, which is an alternative to RAID-10. When the number of  
SCSI hard disk drives in a RAID-1E is even, the striping pattern is identical to RAID-10. Data for a  
given file may be written in stripe units to different drives in the array, rather than being written to a  
single drive. By using multiple drives, the array can provide higher data transfer rates and higher I/O  
rates when compared to a single large drive.  
Embedded mirroring, which is also known as RAID level 1, is used when you have two hot-swap  
SCSI hard disk drives installed. Each drive is an exact copy of the other. Therefore, if either drive  
fails, no data is lost. When you replace a failed drive with another, the system automatically creates a  
mirror copy of the functional hard disk drive on the new hard disk drive.  
See “Opening the expansion unit cover” on page 38 for information about starting and using the LSI  
configuration program.  
Installing a SCSI disk drive  
After you have installed the SCSI storage expansion unit on the blade server, you can install up to  
two SCSI disk drives in the expansion unit.  
If a hot-swap hard disk drive in the expansion unit fails, you can replace it without turning off the  
blade server. Therefore, you have the advantage of continuing to operate your blade server while a  
hard disk drive in this unit is removed or installed.  
Each hot-swap drive has two indicator LEDs. If the amber hard disk drive status LED for a drive is  
lit continuously, that drive is faulty and must be replaced.  
Each hot-swap drive that you plan to install must be mounted in a hot-swap-drive tray. The drive  
must have a Single Connector Attachment (SCA) connector. Hot-swap-drive trays come with hot-  
swap drives.  
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The following illustration shows how to install a SCSI hot-swap hard disk drive.  
Complete the following steps to install a drive in the expansion unit.  
Attention: To maintain proper system cooling, do not operate the SBCE unit for more than 1  
minute without either a drive or a filler panel installed in each expansion unit bay.  
1. Review the information in “Safety” on page iii and “Installation guidelines” on page 19.  
2. Remove the filler panel from one of the empty hot-swap bays by inserting your finger into the  
depression at the top of the filler panel and pulling it away from the expansion unit.  
3. Install the hard disk drive:  
a. Ensure that the tray handle is open (that is, perpendicular to the drive).  
b. Align the drive assembly with the guide rails in the bay.  
c. Gently push the drive assembly into the bay until the drive stops.  
d. Push the tray handle to the closed (locked) position.  
e. Check the hard disk drive LEDs to verify that the hard disk drive is operating properly.  
If the amber hard disk drive status LED for a drive is lit continuously, that drive is faulty  
and must be replaced.  
If the green hard disk drive activity LED is flashing, the drive is being accessed.  
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Opening the expansion unit cover  
The following illustration shows how to open the expansion unit cover.  
Cover release  
(both sides)  
Complete the following steps to open the expansion unit cover:  
1. Read the safety information beginning on page “Installation guidelines” on page 19.  
2. Carefully lay the expansion unit down on a flat, non-conductive surface, with the cover side up.  
3. Press the unit-cover release on each side of the expansion unit and lift the cover open, as shown  
in the illustration.  
4. Lay the cover flat, or lift it from the expansion unit and store for future use.  
Statement 21:  
xx CAUTION:  
Hazardous energy is present when the blade server is connected to the power source. Always  
replace the blade cover before installing the blade server.  
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Installing an I/O expansion card  
You can add optional I/O expansion cards to your expansion unit to give the unit additional  
connections for communicating on a network.  
Attention: When you add an I/O expansion card, you must make sure that the I/O modules in I/O  
module bays 3 and 4 on the SBCE unit both support the I/O expansion card network-interface type.  
The I/O expansion cards that are supported by the expansion unit are a standard form-factor and a  
small form-factor card. The Fibre Channel expansion card and the Gigabit Ethernet expansion card  
are available as small form-factor and standard form-factor I/O expansion cards.  
Complete the following steps to install an I/O expansion card:  
1. Read the safety information beginning on page “Safety” on page iii and “Installation guidelines”  
2. Shut down the operating system, turn off the blade server, and remove the expansion unit from  
3. Carefully lay the expansion unit on a flat, non-conductive surface.  
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5. Install the I/O expansion card:  
Figure 12. Installing an I/O expansion card in the expansion unit.  
Short card  
or  
Standard card  
or  
a. Orient the I/O expansion card, as shown in Figure 12.  
b. Slide the notch in the narrow end of the card into the raised hook on the tray; then gently  
pivot the wide end of the card into the I/O expansion card connectors, as shown in the  
illustration.  
NOTE  
For device driver and configuration information to complete the installation of the I/O  
expansion card, see the documentation for the option.  
6. If you have other options to install or remove, do so now.  
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Replacing the battery  
The lithium battery must be handled correctly to avoid possible danger. If you replace the battery,  
you must adhere to the following instructions.  
If you replace the original lithium battery with a heavy-metal battery or a battery with heavy-metal  
components, be aware of the following environmental consideration. Batteries and accumulators that  
contain heavy metals must not be disposed of with normal domestic waste. They will be taken back  
free of charge by the manufacturer, distributor, or representative, to be recycled or disposed of in a  
proper manner.  
NOTE  
After you replace the battery, you must reconfigure your blade server and reset the system  
date and time.  
Statement 2:  
xx CAUTION:  
When replacing the lithium battery, use only an equivalent type battery recommended by the  
manufacturer. If your system has a module containing a lithium battery, replace it only with the  
same module type made by the same manufacturer. The battery contains lithium and can  
explode if not properly used, handled, or disposed of.  
Do not:  
Throw or immerse into water  
Heat to more than 100°C (212°F)  
Repair or disassemble  
Dispose of the battery as required by local ordinances or regulations.  
Complete the following steps to replace the battery:  
1. Read the safety information beginning on page “Safety” on page vii and “Installation  
2. Follow any special handling and installation instructions that came with the battery.  
3. Turn off the blade server and remove it from the SBCE unit (see “Installing and removing the  
4. Open the blade server cover (see “Opening the blade server cover” on page 20 for instructions).  
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5. Locate the battery on the system board.  
Figure 13. Battery location.  
Battery  
6. To remove the battery, use your finger to press down on one side of the battery; Then slide the  
battery from the socket. The spring mechanism will push the battery out towards you as you  
slide it from the socket.  
7. Insert the new battery:  
a. Tilt the battery so that you can insert it into the socket.  
b. As you slide the battery into place, press the battery down into the socket.  
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8. Close the blade server cover (see “Closing the blade server cover” on page 45).  
Statement 21:  
xx CAUTION:  
Hazardous energy is present when the blade server is connected to the power source.  
Always replace the blade cover before installing the blade server.  
9. Reinsert the blade server into the bay in the SBCE unit.  
10. Turn on the blade server.  
11. Start the blade server Configuration/Setup Utility program and set configuration parameters as  
Completing the installation  
To complete the installation, complete the following tasks. Instructions for each task are in the  
following sections.  
1. Reinstall the blade server bezel assembly, if you removed it (see “Installing the blade server  
2. Close the blade server cover, unless you installed an expansion unit option (see “Closing the  
Statement 21:  
xx CAUTION:  
Hazardous energy is present when the blade server is connected to the power source.  
Always replace the blade cover before installing the blade server.  
3. Reinstall the blade server into the SBCE unit (see “Installing the blade server in the SBCE unit”  
4. Turn on the blade server (see “Turning on the blade server” on page 11).  
5. For certain options, run the blade server Configuration/Setup Utility program (see “Updating  
NOTE  
If you have just connected the power cords of your SBCE unit to electrical outlets, you must  
wait until the power-on LED on the blade server flashes slowly before pressing the power-  
control button on a blade server.  
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Installing the blade server bezel assembly  
The following illustration shows how to install the bezel assembly on the blade server.  
Bezel-assembly  
release  
Bezel-assembly  
release  
Control-panel  
Control panel  
cable  
connector  
Complete the following steps to install the blade server bezel assembly:  
1. Read the safety information beginning on page “Safety” on page vii and “Installation  
2. Connect the control-panel cable to the control-panel connector on the system board.  
3. Carefully slide the bezel assembly onto the blade server, as shown in the illustration, until it  
clicks into place.  
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Closing the blade server cover  
Important: The blade server cannot be inserted into the SBCE unit until the cover is installed and  
closed or an expansion unit is installed. Do not attempt to override this protection.  
The following illustration shows how to close the blade server cover.  
Cover  
pins  
Complete the following steps to close the blade server cover:  
1. Read the safety information beginning on page “Safety” on page vii and “Installation  
2. If you removed the blade bezel assembly, replace it now (see “Installing the blade server bezel  
3. Lower the cover so that the slots at the rear slide down onto the pins at the rear of the blade  
server, as shown in the illustration. Before closing the cover, check that all components are  
installed and seated correctly and that you have not left loose tools or parts inside the blade  
server.  
4. Pivot the cover to the closed position, as shown in the illustration, until it clicks into place.  
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Installing the blade server in the SBCE unit  
The following illustration shows how to install the blade server into the SBCE unit.  
Complete the following steps to install a blade server in the SBCE unit:  
Statement 21:  
xx CAUTION:  
Hazardous energy is present when the blade server is connected to the power source. Always  
replace the blade cover before installing the blade server.  
1. Read the safety information beginning on page “Safety” on page vii and “Installation  
2. If you have not done so already, install any options that you want, such as SCSI drives or  
memory, in the blade server.  
3. Select the bay for the blade server.  
Notes:  
a. If the blade server has an expansion unit installed on it, the blade server and expansion  
option require two adjacent bays.  
b. When any blade server or option is in either blade bay 7 through 14 in the SBCE unit, power  
modules must be present in all four power bays.  
c. To help ensure proper cooling, performance, and system reliability, make sure that each of  
the blade bays on the front of the SBCE unit has a blade server, expansion unit, or filler  
blade installed. Do not operate the system unit without either a blade server, expansion unit,  
or filler blade installed in each blade bay for more than 1 minute for the SBCE unit.  
4. Make sure that the release levers on the blade server are in the open position (perpendicular to  
the blade server).  
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5. Slide the blade server into the bay until it stops. The spring-loaded doors farther back in the bay  
that cover the bay opening move out of the way as you insert the blade server.  
6. Push the release levers on the front of the blade server closed.  
7. Turn on the blade server (see “Turning on the blade server” on page 11 for instructions).  
8. Make sure that the power-on LED on the blade control panel is lit continuously, indicating that  
the blade server is receiving power and is turned on.  
9. (Optional) Write identifying information on one of the user labels that come with the blade  
servers and place the label on the SBCE unit bezel.  
Refer to Figure 2 on page 3 and Figure 3 on page 8 for information about the label placement.  
Important: Do not place the label on the blade server or in any way block the ventilation holes  
on the blade server.  
10. If you have other blades to install, do so now.  
Attention: If you reinstall a blade server that you removed, you must install it into the same bay  
from which you removed it. Some blade server configuration information and update options are  
established according to bay number. Reinstalling a blade server into a different bay from the one  
from which it was removed could have unintended consequences, and you might have to reconfigure  
the blade server.  
If this is the initial installation for a blade server in the SBCE unit, you must configure the blade  
server with the Configuration/Setup Utility and install the blade server operating system. See  
Updating your blade server configuration  
When you start your blade server for the first time after you add or remove an internal option or an  
external SCSI device (if the storage expansion unit has been installed), a message might be  
displayed informing you that the configuration has changed. The blade server Configuration/Setup  
Utility program automatically starts so that you can save the new configuration information. See  
Configuration/Setup Utility program.  
Some options have device drivers that you must install. See the documentation that comes with the  
option for information about installing any required device drivers.  
Your blade server comes with one or two processors installed on the system board. If your blade  
server comes with two processors, or if your blade server comes with one processor and you have  
installed an additional processor, your blade server can now operate as an SMP server. Therefore,  
you might have to upgrade your operating system to support SMP. See your operating-system  
documentation for additional information.  
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Input/output connectors and devices  
The input/output connectors that are available to the blade server are supplied by the SBCE unit. See  
the documentation that comes with your SBCE unit for information about the input/output  
connectors.  
The blade server has two selection buttons on the control panel: the CD/diskette/USB select button  
and the keyboard/mouse/video select button. See “Understanding the control panel and LEDs” on  
page 13 for information about these buttons and their function.  
The Ethernet controllers on your blade server communicate with the network through the Ethernet-  
compatible switch modules on the SBCE unit. Network signals to and from the blade server or any  
expansion cards are automatically routed to a same-network-interface switch module through  
circuitry in the SBCE unit.  
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4 Configuring the blade server  
The following configuration programs come with your blade server:  
Configuration/Setup Utility program  
This is part of the basic input/output system (BIOS) code in your blade server. Use it to change  
interrupt request (IRQ) settings, set the date and time, and set passwords. See “Using the  
LSI Logic Configuration Utility program  
The LSI Logic Configuration Utility program is part of the basic input/ouput system (BIOS)  
code in the blade server. Use it to set the device scan order and to set the SCSI controller IDs.  
Preboot Execution Environment (PXE) boot agent utility program  
The PXE boot agent utility program is part of the BIOS code in the blade server. Use it to select  
the boot protocol and other boot options and to select a power management option. For  
information about using this utility, see “Using the PXE boot agent utility program” on page 53.  
Using the Configuration/Setup Utility program  
This section provides the instructions for starting the Configuration/Setup Utility program and  
descriptions of the menu choices.  
Starting the Configuration/Setup Utility program  
Complete the following steps to start the Configuration/Setup Utility program:  
1. Turn on the blade server and watch the monitor screen.  
2. When the message Press F1 for Configuration/Setupappears, press F1.  
3. Select the settings to view or change.  
Configuration/Setup Utility menu choices  
The following choices are on the Configuration/Setup Utility main menu. Depending on the version  
of the BIOS code in your blade server, some menu choices might differ slightly from these  
descriptions.  
System Summary  
Select this choice to display configuration information, including the type, speed, and cache  
sizes of the processors and the amount of installed memory. When you make configuration  
changes through other options in the Configuration/Setup Utility program, the changes are  
reflected in the system summary; you cannot change settings directly in the system summary.  
— Processor Summary  
Select this choice to view information about the processors installed in the blade server.  
— USB Device Summary  
Select this choice to view information about the USB devices installed in the blade server  
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System Information  
Select this choice to display information about the blade server. When you make configuration  
changes through other options in the Configuration/Setup Utility program, some of those  
changes are reflected in the system information; you cannot change settings directly in the  
system information.  
— Product Data  
Select this choice to view the machine type and model of your blade server, the serial  
number, and the revision level or issue date of the BIOS and diagnostics code stored in  
electrically erasable programmable ROM (EEPROM).  
Devices and I/O Ports  
Select this choice to view or change assignments for devices and input/output (I/O) ports.  
You can also enable or disable the integrated SCSI and Ethernet controllers and all standard  
ports (such as serial and parallel). Enable is the default setting for all controllers. If you disable  
a device, it cannot be configured, and the operating system will not be able to detect it (this is  
equivalent to disconnecting the device.)  
— Remote Console Redirection  
Select this choice to enable serial over LAN (SOL) and to set remote console  
communication parameters.  
— Video  
Select this choice to view information about the integrated video controller.  
— System MAC Addresses  
Select this choice to set and view the MAC addresses for the Ethernet controllers on the  
blade server.  
Date and Time  
Select this choice to set the system date and time, in 24-hour format (hour:minute:second). This  
choice is on the full Configuration/Setup Utility main menu only.  
System Security  
Select this choice to set a power-on password. See “Using passwords” on page 52 for more  
information about the password.  
Start Options  
Select this choice to view or change the start options. Changes in the start options take effect  
when you start the blade server.  
— Start Sequence Options  
Select this choice to view the startup device sequence that is set for the blade server.  
NOTE  
To set the startup sequence, which is the order in which the blade server checks devices to  
find a boot record, you must use the management-module Web interface.  
You can set keyboard operating characteristics, such as whether the blade server starts with the  
keyboard number lock on or off. You can enable the blade server to run without a diskette drive  
or keyboard.  
You can enable or disable the PXE option for either of the integrated Gigabit Ethernet  
controllers. The default setting for this menu item is Planar Ethernet 1, which enables the PXE  
option for the first Ethernet controller on the system board.  
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If you enable the boot fail count, the BIOS default settings will be restored after three  
consecutive failures to find a boot record.  
You can enable a virus-detection test that checks for changes in the boot record when the blade  
server starts.  
This choice is on the full Configuration/Setup menu only.  
Advanced Setup  
Select this choice to change settings for advanced hardware features.  
Important: The blade server might malfunction if these options are incorrectly configured.  
Follow the instructions on the screen carefully.  
— Memory Settings  
Select this choice to manually enable a pair of memory DIMMs.  
If a memory error is detected during POST or during memory configuration, the blade  
server automatically disables the failing pair of memory connectors and continues operating  
with reduced memory. After the problem is corrected, you must enable the memory  
connectors. Use the arrow keys to highlight the rows representing the pair that you want to  
enable; then use the arrow keys to select Enable.  
To maintain optimum system operation in the event of a memory failure, you can set the  
Memory Configuration for memory Mirroring or Sparing. Memory mirroring stores  
duplicate data on two DIMMs to prevent data loss if a DIMM fails. Memory sparing  
removes the failed memory from the system configuration and activtes a Hot Spare Memory  
pair of DIMMs to replace the failed pair of DIMMs. Before you can enable memory  
mirroring or sparing, at least two pairs of DIMMs must be installed in the blade server.  
These pairs must adhere to the special requirements described in “Installing memory  
— CPU Options  
Select this choice to disable the processor cache or to set the processor cache to use the  
write-back or the write-through method. Write-back caching generally provides better  
system performance  
You can also select this choice to enable or disable hyper-threading and adjust the processor  
performance settings. If enabled, hyper-threading will only be active if it is supported by the  
operating system.  
— PCI Bus Control  
Select this choice to view and set interrupts for PCI devices and to configure the master  
latency timer value for the blade server.  
— Baseboard Management Controller (BMC) Settings  
Select this choice to enable or disable the Reboot on System NMI option on the menu. If  
you enable this option, the blade server will automatically restart 60 seconds after the  
service processor issues a nonmaskable interrupt (NMI) to the blade server. You can also  
select this choice to enable or disable and set the time-outs for the POST and OS loader  
watchdog timers and view BMC version information.  
BMC Network Configuration  
Select this choice to set the network addresses of the BMC.  
BMC System Event Log  
Select this choice to view and clear BMC event log entries.  
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— System Partition Visibility  
Select this choice to specify whether the System Partition is to be visible or hidden.  
— Integrated System Management Processor Settings  
Select this choice to enable or disable the Reboot on System NMI option on the menu. If  
you enable this option, the blade server will automatically restart 60 seconds after the  
service processor issues a nonmaskable interrupt (NMI) to the blade server.  
Save Settings  
Select this choice to save the changes you have made in the settings.  
Restore Settings  
Select this choice to cancel the changes you have made in the settings and restore the previous  
settings.  
Load Default Settings  
Select this choice to cancel the changes you have made in the settings and restore the factory  
settings.  
Exit Setup  
Select this choice to exit from the Configuration/Setup Utility program. If you have not saved  
the changes you have made in the settings, you are asked whether you want to save the changes  
or exit without saving them.  
Using passwords  
From the System Security choice, you can set, change, and delete a power-on password.  
If you set a power-on password, you must type the power-on password to complete the system  
startup and to have access to the full Configuration/Setup Utility menu.  
You can use any combination of up to seven characters (A–Z, a–z, and 0–9) for the password. Keep  
a record of your password in a secure place.  
If you forget the power-on password, you can regain access to the blade server through one of the  
following methods:  
Remove the blade server battery and then reinstall it (see “Replacing the battery” on page 41).  
Change the position of the power-on password override switch (switch 8 on switch block 2 on  
the system board) to bypass the power-on password check the next time the blade server is  
turned on. You can then start the Configuration/Setup Utility program and change the power-on  
password. You do not have to move the switch back to the previous position after the password is  
overridden. See Figure 5 on page 16 for the location of switch block 2.  
NOTE  
Shut down the operating system, turn off the blade server, and remove the blade server  
from the SBCE unit to access the switches.  
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Using the PXE boot agent utility program  
This program is a built-in, menu-driven configuration utility program that you can use to:  
Select the boot protocol and other boot options  
Select a power-management option  
NOTE  
The RPL selection for the boot protocol option is not supported for this server.  
Complete the following steps to start the PXE boot agent utility program:  
1. Turn on the server.  
2. When the Broadcom NetXtreme Boot Agent vX.X.Xprompt appears, press Ctrl+S.  
You have 2 seconds (by default) to press Ctrl+S after the prompt appears.  
If the PXE setup prompt is not displayed, use the Configuration/Setup Utility program to set the  
enable Ethernet PXE/DHCP option.  
3. Use the arrow keys or press Enter to select a choice from the menu.  
Press Esc to return to the previous menu.  
Press the F4 key to exit.  
4. Follow the instructions on the screen to change the settings of the selected items; then press  
Enter.  
Firmware updates  
Intel will periodically make firmware updates available for your blade server. Use the following  
table to determine the methods that you can use to install these firmware updates.  
Important  
To avoid problems and to maintain proper system performance, always make sure that the blade  
server BIOS, service processor, and diagnostic firmware levels are consistent for all blade servers  
within the SBCE unit.  
Firmware  
Update  
diskette  
Management-  
module  
Switch-  
module  
Web interface  
Switch-  
module  
Telnet  
Intel®  
Deployment  
Manager by  
Veritas  
Web  
interface  
interface  
OpForce™  
Blade server  
BIOS code  
Yes  
Yes  
No  
No  
No  
No  
No  
No  
Yes  
Yes  
Blade server  
diagnostic  
code  
Blade server  
service  
Yes  
Yes  
No  
No  
Yes  
processor code  
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The service processor in your blade server provides the following features:  
Continuous health monitoring and control  
Configurable notification and alerts  
Event logs that are timestamped, saved in nonvolatile memory, and can be attached to e-mail  
alerts  
Remote graphics console redirection  
Point-to-point protocol (PPP) support  
Remote power control  
Remote firmware update and access to critical server settings  
Around-the-clock access to the blade server, even if the server is turned off  
At some time, you might have to flash the service processor to apply the latest firmware. Download  
the latest firmware for your blade server service processor from the Intel Support Web site. Use the  
management-module Web interface to flash the service processor. The Web interface is described in  
the Intel® Server Management Module SBCECMM: Installation and User’s Guide.  
Configuring the Gigabit Ethernet controllers  
Two Ethernet controllers are integrated on the blade server system board. Each controller provides a  
1000-Mbps full-duplex interface for connecting to one of the Ethernet-compatible switch modules in  
I/O module bays 1 and 2, which enables simultaneous transmission and reception of data on the  
Ethernet local area network (LAN). Each Ethernet controller on the system board is routed to a  
different switch module in I/O module bay 1 or bay 2. The routing from Ethernet controller to I/O  
module bay will vary based on blade server type and the operating system that is installed. See  
the routing from Ethernet controller to I/O module bay for your blade server.  
You do not have to set any jumpers or configure the controllers for the blade server operating system.  
However, you must install a device driver to enable the blade server operating system to address the  
Ethernet controllers. For device drivers and information about configuring your Ethernet controllers,  
see the Broadcom NetXtreme Gigabit Ethernet Software CD that comes with your blade server.  
Your Ethernet controllers support failover, which provides automatic redundancy for your Ethernet  
controllers. Without failover, you can have only one Ethernet controller from each server attached to  
each virtual LAN or subnet. With failover, you can configure more than one Ethernet controller from  
each server to attach to the same virtual LAN or subnet. Either one of the integrated Ethernet  
controllers can be configured as the primary Ethernet controller. If you have configured the  
controllers for failover and the primary link fails, the secondary controller takes over. When the  
primary link is restored, the Ethernet traffic switches back to the primary Ethernet controller. (See  
your operating system device driver documentation for information about configuring for failover.)  
Important: To support failover on the blade server Ethernet controllers, the Ethernet switch  
modules in the SBCE unit must have identical configurations to each other.  
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Blade server Ethernet controller enumeration  
The enumeration of the Ethernet controllers in a blade server is operating-system dependent. You  
can verify the Ethernet controller designations a blade server uses through your operating-system  
settings.  
The routing of an Ethernet controller to a particular I/O-module bay depends on the type of blade  
server. You can verify which Ethernet controller is routed to which I/O-module bay by using the  
following test:  
1. Install only one Ethernet switch module or pass-thru module in I/O-module bay 1.  
2. Make sure that the ports on the switch module or pass-thru module are enabled (Switch Tasks >  
Management > Advanced Switch Management in the management module Web-based user  
interface).  
3. Enable only one of the Ethernet controllers on the blade server. Note the designation that the  
blade server operating system has for the controller.  
4. Ping an external computer on the network connected to the switch module. If you can ping the  
external computer, the Ethernet controller that you enabled is associated with the switch module  
in I/O-module bay 1. The other Ethernet controller in the blade server is associated with the  
switch module in I/O-module bay 2.  
If you have installed an expansion card on a blade server, communications from the option are  
routed to I/O-module bays 3 and 4. You can verify which controller on the card is routed to which  
I/O-module bay by performing this test, using a controller on the expansion card and a compatible  
switch module or pass-thru module in I/O-module bay 3 or 4.  
Configuring a SCSI RAID array  
Configuring an SCSI RAID array applies to a blade server in which two SCSI hard disk drives are  
installed. You can also configure a SCSI RAID array when you have a SCSI expansion unit in which  
SCSI drives are installed. If you installed an expansion unit with SCSI drives installed into it, those  
drives can become a part of the blade server RAID array. The expansion unit supports RAID level 1  
(embedded mirroring) and RAID level 1E.  
Two SCSI hard disk drives in the blade server can be used to implement and manage RAID level-1  
(mirror) arrays. For your blade server, you must configure the SCSI RAID using the LSI  
Configuration Utility program.  
Important  
Depending on your RAID configuration, you must create the RAID array before you install the  
operating system on your blade server.  
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Using the LSI Logic Configuration Utility program  
You can use the LSI Logic Configuration Utility to:  
Set the SCSI device scan order  
Set the SCSI ID for the controller  
Complete the following steps to start the LSI configuration utility program:  
1. Turn on the blade server (make sure the blade server is the owner of the keyboard, video, and  
mouse) and watch the monitor screen.  
2. When the <<<Press Ctrl-C to start LSI Configuration Logic  
Utility>>>prompt appears, press Ctrl-C.  
3. Use the arrow keys to select the controller (channel) from the list of adapters; then press Enter.  
4. Follow the instructions on the resulting screen to change the settings of the selected items; then  
press Enter. If you select Device Properties and Mirroring Properties, additional screens are  
displayed.  
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5 Solving problems  
This section provides basic troubleshooting information to help you solve some common problems  
that might occur while setting up your blade server.  
If you cannot locate and correct the problem using the information in this section, see the blade  
server Hardware Maintenance Manual and Troubleshooting Guide on the Intel Server Compute  
Blade SBX82 Resource CD.  
Diagnostic tools overview  
The following tools are available to help you diagnose and solve hardware-related problems:  
POST beep codes  
The power-on self-test beep codes indicate the detection of a problem.  
— One beep indicates successful completion of POST.  
— More than one beep indicates that POST detected a problem. Error messages also appear  
during startup if POST detects a hardware-configuration problem.  
See “POST beep code descriptions” on page 58 and the blade server Hardware Maintenance  
Manual and Troubleshooting Guide on the Intel Server Compute Blade SBX82 Resource CD.  
Troubleshooting charts  
These charts list problem symptoms and steps to correct the problems. See the “Troubleshooting  
charts” on page 61 for more information.  
Diagnostic programs and error messages  
Real Time Diagnostics tests the major components of your SBCE unit, including the  
management modules, switch modules, CD-ROM drive, diskette drive, and your blade server,  
while the server operating system is running.  
NOTE  
See the blade server Hardware Maintenance Manual and Troubleshooting Guide on the  
Intel Server Compute Blade SBX82 Resource CD for more information.  
Light Path Diagnostics feature  
Use the Light Path Diagnostics feature to identify system errors quickly. See the “Light path  
diagnostics” on page 65 for more information.  
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POST beep code descriptions  
POST emits one beep to signal successful completion. If POST detects a problem during startup,  
other beep codes might occur. Use the following beep code descriptions to help diagnose and resolve  
problems that are detected during startup.  
NOTE  
See “Diagnostics” in the blade server Hardware Maintenance Manual and Troubleshooting  
Guide on the Intel Server Compute Blade SBX82 Resource CD for more information about  
the POST beep codes.  
One beep  
Indicates successful completion of POST.  
Repeating long beeps  
Indicates that a memory error has occurred. Make sure that all DIMMs are correctly  
installed.  
One long beep and two small beeps  
Indicates that a video error has occurred and the BIOS cannot initialize the monitor screen to  
display additional information.  
Beep codes for specific problems  
Beep codes indicating specific system problems are listed in the following table.  
Table 5. POST beep code descriptions  
Beep code  
1-1-4  
Descriptions of the POST beep codes  
BIOS ROM checksum in-progress or failure.  
Action:  
1. Move the BIOS code page jumper (J12) to pins 2 and 3 to boot from the backup BIOS  
code page.  
2. Restart the blade server and flash the BIOS code.  
3. Move the BIOS code page jumper back to pins 1 and 2 and restart the blade server.  
All other  
beep codes  
1. Make sure that the system memory modules are installed correctly.  
2. Turn off the blade server; then restart the blade server.  
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POST error messages  
The following table provides an abbreviated list of the error messages that might appear during  
POST. See “Diagnostics” in the blade server Hardware Maintenance Manual and Troubleshooting  
Guide on the Intel Server Compute Blade SBX82 Resource CD for more information about the  
POST error messages.  
Table 6. Abbreviated list of POST error messages  
POST message  
161  
Failing device or problem found  
Suggested action  
Replace the battery.  
The real-time clock battery has  
failed.  
162  
A device configuration has  
changed.  
Make sure that your optional devices are turned on  
and installed correctly.  
NOTE  
If you are unable to start the  
Configuration/Setup Utility program, view the  
system event log in the management module.  
163  
289  
The time of day has not been set. Set the correct date and time.  
A failing DIMM was disabled.  
Make sure that the memory is correct for your blade  
server and that it is installed properly.  
301  
303  
Keyboard and keyboard controller  
Make sure that the keyboard/mouse/video select  
button LED on the front of the blade server is lit,  
indicating that the blade server is connected to  
the shared keyboard.  
Make sure that the keyboard cable is connected  
to the SBCE unit and nothing is resting on the  
keyboard keys.  
962  
Parallel port configuration error  
Start the Configuration/Setup Utility program and  
make sure that the parallel-port setting is correct.  
11xx  
Serial port error  
Make sure that the serial cable is connected correctly.  
1162  
Serial port configuration conflict  
Start the Configuration/Setup Utility program and  
make sure that the IRQ and I/O port assignments  
needed by the serial port are available.  
1800  
PCI adapter hardware interrupt  
Video controller and memory  
Start the Configuration/Setup Utility program and  
make sure that the interrupt resource settings are  
correct.  
2400  
2462  
Make sure that the keyboard/mouse/video select  
button LED on the front of the blade server is lit,  
indicating that the blade server is connected to  
the shared monitor.  
Make sure that the monitor is connected correctly  
to the SBCE unit.  
00019xxx  
Processor x is not functioning or  
failed the built-in test.  
Make sure that processor x is installed correctly. If the  
problem remains, replace processor x.  
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Table 6. Abbreviated list of POST error messages (continued)  
POST message  
Failing device or problem found  
Suggested action  
00180xxx  
A PCI adapter requested a  
resource that is not available.  
Start the Configuration/Setup Utility program and  
make sure that the resources needed by the PCI  
adapter are available.  
01295085  
The blade server failed the ECC- Have the system board serviced.  
checking hardware test.  
012980xx  
Data for processor x  
Download and install the latest level of BIOS code.  
012981xx  
01298200  
I9990305  
processor speed mismatch  
Install processors with identical speeds.  
POST could not find an operating Install an operating system.  
system.  
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Troubleshooting charts  
The following tables list problem symptoms and suggested solutions. See the blade server Hardware  
Maintenance Manual and Troubleshooting Guide on the Intel Server Compute Blade SBX82  
Resource CD for more detailed troubleshooting charts. If you cannot find the problem in these  
charts, run the diagnostic programs.  
Memory problems  
Symptom  
Suggested action  
The amount of system  
memory displayed is less  
than the amount of  
Make sure that:  
The DIMMs are seated correctly.  
You have installed the correct type of memory.  
physical memory installed.  
If you changed the memory, you updated the memory configuration in the  
Configuration/Setup Utility program.  
All banks of memory are enabled. The blade server might have  
automatically disabled a memory bank when it detected a problem, or a  
memory bank might have been manually disabled.  
Check the POST error log for error message 289:  
If the DIMM was disabled by a system management interrupt (SMI), replace  
the DIMM.  
If the DIMMs are not installed in pairs, install DIMMs starting with DIMM 1  
and DIMM 2. Make sure there is not an unpopulated DIMM slot in the  
middle and make sure DIMM 3 and DIMM 4 are installed before DIMM 1  
and DIMM 2  
If the system halts, make sure the DIMMs are installed in dual-ranked pairs.  
Swap DIMM 3 and DIMM 4 with DIMM 1 and DIMM 2.  
If the system error indicates an unsupported memory configuration, make  
sure there is more than one DIMM installed. Install DIMMs in DIMM slots 1  
and 2. If this does not correct the error, replace the DIMMs flagged in the  
management module log and indicated through the Light Path Diagnostics  
LEDs.  
If the DIMM was disabled by the user or by POST, run the  
Configuration/Setup Utility program and enable the DIMM.  
If this error remains, replace the DIMM.  
Processor problems  
Symptom  
Suggested action  
The blade server emits a  
continuous tone during  
POST.  
The startup (boot) processor is not working properly.  
Make sure that the startup processor is seated correctly. If it is, replace the  
startup processor.  
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Monitor problems  
NOTE  
The monitor screen remains blank until it is directed to a blade server that is powered on;  
this is normal behavior.  
Symptom  
The monitor screen goes  
Suggested action  
Make sure that the monitor cable is connected to the video port on the  
blank when you direct it to management module.  
a working blade server, or  
If you still cannot find the problem, try using the monitor with another blade  
it goes blank when you  
start some application  
programs in the blade  
servers.  
server. If the problem persists, see the Intel Blade Server Chassis SBCE  
Hardware Maintenance Manual and Troubleshooting Guide on the Resource CE  
that came with your SBCE unit.  
The screen is blank.  
Make sure that:  
The keyboard/mouse/video select button LED on the front of the blade  
server is lit, indicating that the blade server is connected to the shared  
monitor.  
The SBCE unit power cord is connected to the power module and a working  
electrical outlet.  
The monitor cables are connected properly.  
The monitor is turned on and the brightness and contrast controls are  
adjusted correctly.  
Important: In some memory configurations, the 3-3-3 beep code might sound  
during POST followed by a blank display screen. If this occurs and the Boot Fail  
Count feature in the Start Options of the Configuration/Setup Utility program is  
enabled (its default setting), you must restart the blade server three times to  
force the system BIOS to reset the Configuration settings to the default  
configuration (memory connector or bank of connectors enabled)  
Only the cursor appears.  
Make sure that the keyboard, video, and mouse on the SBCE unit have not been  
switched to another blade server.  
The monitor has screen  
jitter, or the screen image  
is wavy, unreadable,  
rolling, or distorted.  
If the monitor self-tests show that the monitor is working correctly, consider the  
location of the monitor. Magnetic fields around other devices (such as  
transformers, appliances, fluorescent lights, and other monitors) can cause  
screen jitter or wavy, unreadable, rolling, or distorted screen images. If this  
happens, turn off the monitor.  
Attention: Moving a color monitor while it is turned on might cause screen  
discoloration.  
Move the device and the monitor at least 300 mm (12 in.) apart, and turn on the  
monitor.  
NOTE  
To prevent diskette drive read/write errors, make sure the  
distance between the monitor and diskette drives is at least 75  
mm (3 in.).  
Wrong characters appear  
on the screen.  
If the wrong language is displayed, update the firmware or operating system with  
the correct language in the blade server that has ownership of the monitor.  
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Mouse problems  
Symptom  
Suggested action  
The mouse does not work.  
Make sure that the keyboard/mouse/video select button LED on the front of  
the blade server is lit, indicating that the blade server is connected to the  
shared mouse.  
Make sure that the mouse cable is securely connected to the management  
module and that the keyboard and mouse cables are not reversed.  
Make sure that the mouse works correctly with other blade servers.  
Make sure that the mouse is recognized as a USB device, not PS/2, by the  
blade server. Although the mouse is a PS/2-style device, communication  
with the mouse is through an internal USB bus in the SBCE unit. Some  
operating systems allow you to select the type of mouse during installation  
of the operating system. Select USB.  
Network connection problems  
Symptom  
Suggested action  
One or more blade servers Make sure that:  
are unable to  
The switch modules for the network interface that you are using are  
installed in the correct bays and are configured and operating correctly. See  
the Intel Blade Server Chassis SBCE Hardware Maintenance Manual and  
Troubleshooting Guide on the SBCE unit Resource CD for details.  
communicate with the  
network.  
The settings in the switch module are correct for the blade server (settings  
in the switch module are blade server specific).  
If you installed an optional expansion card, make sure that:  
The option is designed for the blade server.  
You followed the installation instructions that come with the option.  
The option is installed correctly.  
You have not loosened any other installed options or cables.  
You updated the configuration information in the Configuration/Setup Utility  
program. Whenever memory or an option is changed, you must update the  
configuration.  
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Option problems  
Symptom  
Suggested action  
An option that was just  
installed does not work.  
Make sure that:  
The option is designed for the blade server.  
You followed the installation instructions that come with the option.  
The option is installed correctly.  
You have not loosened any other installed options or cables.  
An option that used to  
Make sure that all of the option hardware and cable connections are secure.  
work does not work now.  
If the option comes with its own test instructions, use those instructions to test  
the option.  
Power problems  
Symptom  
Suggested action  
The blade server does not 1. Make sure that:  
turn on.  
a. The power LED on the front of the SBCE unit is lit.  
b. The LEDs on all the power modules are lit.  
c. If the blade server or attached storage expansion unit is in blade bay 7  
through 14 in the SBCE unit. Ensure power modules are installed in all  
four power bays.  
d. The power-on LED on the blade server control panel is flashing slowly.  
If the power LED is flashing rapidly and continues to do so, the  
blade server is not communicating with the management module;  
reseat the blade server and go to step 3.  
If the power LED is off, either the blade bay is not receiving power,  
the blade server is defective, or the LED information panel is loose  
or defective.  
e. Local power control for the blade server is enabled (use the  
management-module Web interface to verify), or the blade server was  
instructed through the management module to turn on.  
2. If you just installed an option in the blade server, remove it, and restart the  
blade server. If the blade server now turns on, troubleshoot the option (see  
the documentation that comes with the option for information).  
3. Try another blade server in the blade bay; if it works, replace the faulty blade  
server.  
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Service processor problems  
Symptom  
Suggested action  
The service processor  
reports a general monitor  
failure.  
Shut down the operating system and turn off the blade server; then remove the  
blade server from the SBCE unit, wait for 30 seconds, reinstall the blade server  
in the SBCE unit, and restart the blade server.  
Light path diagnostics  
If the system-error LED on the system LED panel on the front or rear of the SBCE unit is lit, one or  
more error LEDs on the SBCE unit components might also be lit. These LEDs help identify the  
cause of the problem.  
Diagnosing problems using Light Path Diagnostics  
This section provides the information about using the Light Path Diagnostics to diagnose problems  
that might arise during installation. To locate the actual component that caused the error, you must  
locate the lit error LED on that component.  
The following steps illustrate how to use the Light Path Diagnostics to diagnose a system error:  
1. Shut down the operating system, turn off the blade server, and remove the blade server from the  
SBCE unit.  
2. Place the blade server on a flat, non-conductive surface.  
3. Remove the cover from the blade server.  
4. Press and hold the Light Path Diagnostics button to relight the LEDs that were lit before you  
removed the blade server from the SBCE unit. The LEDs will remain lit for as long as you press  
the button, to a maximum of 25 seconds.  
See ’Understanding the control panel and LEDs’ on page 13 for information about the control panel  
page 17 See Figure 6 on page 17 for the location of the Light Path Diagnostics button and error  
LEDs, then see Table 7 on page 67 for a description of the settings.  
Light Path Diagnostics LEDs  
The following table lists the LEDs on the Light Path Diagnostics panel, the problems they indicate,  
and actions to take to solve the problems. The following illustration is the Light Path Diagnostics  
key located on the system board. See Figure 6 on page 17 for more information about locating the  
Light Path Diagnostics LEDs.  
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NMI  
MIS  
SBRD  
TEMP  
Power is available to relight the Light Path Diagnostics LEDs for a short period of time after the  
blade server is removed from the SBCE unit. During that time, you can relight the Light Path  
DIagnostics LEDS for up to 25 seconds or less, depending on the number of LEDs that are lit and  
the length of time the blade server is removed from the SBCE unit.  
Light Path Diagnostics table  
Use Table 7 to help determine the cause of the error and the action you should take.  
Power is available to relight the Light Path Diagnostics LEDs for a small period of time after the  
blade server is removed from the SBCE unit. During that period of time, you can relight the Light  
Path Diagnostics LEDs for a maximum of 25 seconds (or less, depending on the number of LEDs  
that are lit and the length of time the blade server is removed from the SBCE unit) by pressing the  
Light Path Diagnostics button. The Light Path Diagnostics power present LED (CR111) lights when  
the Light Path Diagnostics button is pressed if power is available to relight the blade-error LEDs. If  
the Light Path Diagnostics power present LED does not light when the Light Path Diagnostics  
button is pressed, no power is available to light the blade-error LEDs, and they will be unable to  
provide any diagnostic information.  
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Table 7. Light path diagnostics  
LED  
Problem  
Action  
None  
An error has occurred and cannot  
Check the system error log in the management  
be isolated, or the service processor module for more information about the error.  
has failed. The error is not  
represented by a light path  
diagnostic LED.  
DIMM x error  
A memory error has occurred.  
Replace the failing DIMM, indicated by the lit DIMM  
failure LED.  
Multiple DIMM LEDs do not necessarily indicate  
multiple DIMM failures. If more than one DIMM LED  
is lit, reseat or replace one DIMM at a time until the  
error goes away. Check the system error log in the  
management module for information about the  
error.  
Processor x  
error  
The processor has failed.  
Make sure that the processor that is indicated by  
the lit LED is installed correctly (see “Installing an  
instructions).  
Temperature  
error  
The system temperature has  
exceeded a threshold level.  
Determine whether a blower on the SBCE unit  
has failed. If it has, replace the fan.  
Make sure that the room temperature is not too  
page 4 for temperature information).  
System board  
error  
The system board has failed.  
The system board has failed.  
Replace the blade server cover, reinsert the blade  
server in the SBCE unit, and then restart the server.  
NMI error  
1. Replace the blade server cover, reinsert the  
blade server in the SBCE unit, and then restart  
the server.  
2. Check the system error log in the management  
module for information about the error.  
Processor  
mismatch  
The processors do not match.  
Make sure that processors 1 and 2 have the same  
cache size and type and the same clock speed.  
Internal and external clock frequencies must be  
identical.  
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A Getting help and technical assistance  
If you need help, technical assistance, or just want more information about Intel products, you will  
find a wide variety of sources available from Intel to assist you. This appendix contains information  
about where to go for additional information about Intel and Intel products, what to do if you  
experience a problem with your Blade server system.  
Before you call  
Before you call, make sure that you have taken these steps to try to solve the problem yourself:  
Check all cables to make sure that they are connected.  
Check the power switches to make sure that the system is turned on.  
Use the troubleshooting information in your system documentation, and use the diagnostic tools  
that come with your system. Information about diagnostic tools is in the Hardware Maintenance  
Manual and Troubleshooting Guide on the Resource CD that came with your Blade Server or  
Blade Chassis.  
You can solve many problems without outside assistance by following the troubleshooting  
procedures in the publications that are provided with your system and software. The information that  
comes with your system also describes the diagnostic tests that you can perform. Most Intel systems  
and programs come with information that contains troubleshooting procedures and explanations of  
error messages and error codes.  
Using the documentation  
Information about your Intel Server Compute Blade SBX82 is available in the documentation that  
comes with your system. That documentation may include printed books, online books, readme  
files, and help files. See the troubleshooting information in your system documentation for  
instructions for using the diagnostic programs. The troubleshooting information or the diagnostic  
programs might tell you that you need additional or updated device drivers or other software. Use  
the Intel Business Link (IBL) or contact your Intel support representative to obtain the latest  
technical information and download device drivers and updates.  
Getting help and information from the World Wide Web  
IBL includes up-to-date information about the Intel Server Compute Blade SBX82. IBL is at  
http://www.intel.com/ibl. You may also find support at the Intel support site:  
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Index  
memory 5  
SCSI 33, 35  
B
battery  
controller enumeration 55  
cover  
connector 15  
bezel assembly  
installing 44  
removing 21  
blade server  
closing 45  
opening 20, 38  
removing 21, 38  
installing into the SBCE unit 20  
D
blade server cover  
opening 20, 38  
daughter card  
I/O expansion card 29  
description  
buttons  
CD/diskette/USB 14  
keyboard/video/mouse 13  
power-control 14  
DIMM error LED 17  
NMI button 14  
processor error LED 17  
SW2 system board switch 16  
SW4 system board error LEDs 17, 18  
diagnostic tools 57  
DIMM error LED  
description 17  
select 14  
bypassing an unknown power-on password 52  
C
components  
illustrated 8  
disk drive  
location of 8  
system board 15  
support 5  
configuration  
drive  
Configuration/Setup Utility 49  
PXE Boot Agent Utility program 49  
updating 47  
hot-swap, installing 37  
E
Configuration/Setup Utility program 49  
configuring your blade server 49  
connectors  
environment 7  
error log  
entries 14  
battery 15  
error messages, POST 59  
Ethernet  
I/O expansion card 15  
input/output 48  
controller enumeration 55  
Ethernet controller 5  
configuring 54  
memory 15  
processor 15  
SCSI 15  
failover 54  
SCSI expansion 15  
system board 15  
redundant network connection 54  
event log 54  
controller  
enable or disable Ethernet 50  
enable or disable SCSI 50  
Ethernet 54  
F
features, blade server 5  
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filler 26  
panel, hard disk drive bay 37  
L
label placement  
SBCE unit 47  
processor heat sink 19  
forgotten power-on password, bypassing 52  
labels  
placement 2  
G
LEDs  
Gigabit Ethernet card  
I/O expansion card 29  
activity 14  
information 14  
location 14  
H
handling  
power-on 14  
system board 15  
Light Path Diagnostics feature 65  
Light Path Diagnostics table 66  
load-sharing  
static-sensitive devices 32  
hardware problems 57  
hot-swap devices  
drives 37  
power throttling 6  
hot-swap drive  
installing 37  
M
major components 8  
memory  
I
I/O expansion card  
configuration changes 24  
problems 61  
daughter card 29  
Gigabit Ethernet card description 29  
installation order  
specifications 7  
memory module  
installing 23  
memory modules 23  
installing  
order of installation 23  
specifications 5, 7  
supported 7, 23  
bezel assembly 44  
hot-swap drive 37  
I/O expansion card 28, 39  
memory module 23  
options 19  
N
NMI button  
processor 25  
description 14  
notes  
SCSI hard disk drives 22  
SCSI storage expansion unit 33  
small form-factor expansion card 29  
standard form-factor expansion card 31  
installing a blade server  
SBCE unit 20  
installing a processor 25  
O
opening the blade server cover 38  
option  
installing a processor  
notes 25  
installing 19  
problems 64  
integrated functions 7  
order of installation  
memory modules 23  
J
jumpers  
using 15  
P
password  
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override switch 52  
power-on 52  
IDs 35  
SCSI disk drives  
placement of labels 2  
port  
support 5  
SCSI hard disk drive  
removing 23  
input/output 48  
POST (Power-on self test)  
error logs 57  
SCSI RAID  
configure an array 55  
Server Compute Blade  
specifications 6  
error messages 59  
power  
problem 63, 64  
throttling 6  
service processor  
features 54  
power-on password 52  
Preboot eXecution Environment (PXE) option 50  
disabling 50  
setting  
password override switch 52  
small form-factor expansion card  
installing 29  
enabling 50  
problems  
specifications  
hardware 57  
Server Compute Blade 6  
standard form-factor expansion card  
installing 31  
memory 61  
monitor 62  
mouse 63  
start options 50  
option 64  
starting the blade server 11  
startup sequence, setting 50  
static electricity 19, 32  
static-sensitive devices  
handling 32  
power 64  
processor 61  
service processor 65  
solving 57  
processor  
static-sensitive devices, handling 19  
stopping the blade server 12  
SW2 system board switch  
description 16  
heat sink 28  
installing 25  
problem 61  
specifications 7  
processor error LED  
description 17  
PXE boot agent utility program 49  
using 53  
switch  
power-on password override 52  
system board  
connectors 15  
LEDs 15  
system board switches  
using 15  
R
reliability  
system reliability 19  
features 4  
T
removing  
blade bezel assembly 21  
cover 21, 38  
thermal material  
heat sink 28  
Ultra320 SCSI hard disk drive 23  
troubleshooting  
S
SCSI  
charts 61  
turning off the blade server 12  
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turning on the blade server 11  
U
using  
jumpers 15  
switches 15  
utility  
Configuration/Setup Utility program 49  
PXE boot agent program, using 53  
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