Intel Network Card Internet Station User Manual

®
In t e l In B u s in e s s  
In t e r n e t S t a t io n  
User’s Guide  
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Ta b le o f C o n t e n t s  
Overview .....................................................................................................5  
Features ..........................................................................................5  
Compatibility ..................................................................................6  
New Technologies .................................................................................7  
InstantIP technology .......................................................................7  
Modem Aggregation .......................................................................8  
Modem Pooling ..............................................................................9  
Auto Connect/Disconnect...............................................................9  
Before You Begin ......................................................................................10  
Order an ISP account ..........................................................................10  
If you don’t have an ISP account.................................................. 11  
If you already have an ISP account .............................................. 11  
Order telephone lines ................................................................... 11  
Order an ISDN line.......................................................................12  
Get Connected ...........................................................................................13  
Connect your equipment .....................................................................13  
Connect the network cable ...........................................................14  
Connect your modem or ISDN adapter ........................................14  
Connect the power cord................................................................14  
Organize your cables ....................................................................14  
Front panel LEDs .........................................................................15  
Internet Station Installation CD-ROM ................................................15  
Use the Internet Station .............................................................................17  
Set up workstations to browse ............................................................17  
Manual setup .......................................................................................17  
To configure a Windows NT 4.0 system ......................................17  
To configure a Windows 95 system..............................................18  
To configure other systems...........................................................18  
Modem Pooling Installation on Workstations.....................................18  
To install Modem Pooling ............................................................19  
To install modem drivers ..............................................................19  
Uninstall Internet Station software ...............................................20  
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Modem Compatibiltiy List..................................................................20  
Troubleshooting .........................................................................................21  
Problems during initial installation ..............................................21  
Problems during client installation...............................................21  
Other Internet Station problems ...................................................22  
Online Troubleshooting Information ..................................................23  
Specifications and Compatibility ..............................................................25  
Specifications List ........................................................................25  
Software Compatibility List .........................................................26  
Compliance and License Agreements........................................................27  
Certification Statements ...............................................................27  
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Overview  
The Intel® InBusiness™ Internet Station is a powerful, yet simple communica-  
tions device. When you use the Internet Station, networked computers have  
simultaneous access to the Internet through a single Internet account.  
The Internet Station Installation CD-ROM detects your network configurations. It  
then offers specific setup options, based on your configurations, which help you  
set up your network to use the Internet Station. Browser-based configuration  
software walks you through a simple setup. This helps you get your Internet  
Station up and working without investing a lot of time.  
The Auto Disconnect feature makes sure that your ISP connection is off when it is  
not in use. The Internet Station’s revolutionary InstantIP™ technology automati-  
cally takes care of all network configurations. Two PC Card slots and one serial  
port make the product flexible enough to grow with your network changes.  
Modem Aggregation, the Internet Station’s newest feature, combines the speed of  
two or three analog modems for faster Internet access.  
With the Internet Station’s Modem Pooling feature, use additional modems for  
faxing and data transmission to online services. Modem Pooling allows shared  
access to the modems connected to the Internet Station. You can use the modems  
available for pooling in the same way as you would a modem attached to your PC.  
Features  
Shared, simultaneous Internet access for your network through a single Internet  
account  
ISDN adapter or analog modem support for Internet connections  
Two PC Card slots and one serial port for easy modem upgrades  
Modem Aggregation for increased Internet access speed  
Modem Pooling gives users shared modem access for fax or data transfer  
Auto connect and disconnect makes sure that the ISP connection is available  
when needed  
Simple network connection through the built-in 10Base-T Ethernet port  
InstantIP technology for automatic configuration of Internet protocols  
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Web browser-based configuration for fast and simple Internet setup  
Microsoft Internet Explorer* and Modem Pooling software included  
Sending email over the Internet is easy using the email program included with  
Internet Explorer or another email package. Email allows you to communicate  
without the long distance charges. You only pay for your ISP account, usually  
accessed through a local call. You can complement the power of the Internet  
Station with the Intel® InBusiness™ eMail Station. The eMail Station coordinates  
and manages your email services. For more information on the eMail Station, see  
the product brochure in your Information Packet.  
Compatibility  
The Internet Station is compatible with other network products from Intel and  
most manufacturers, this includes network adapters, print servers, hubs, switches,  
and other networked devices. It is also compatible with any 10Base-T hub.  
The Internet Station features automatic setup and web browser installation  
compatible with Windows* 95, Windows 98, and Windows NT* 4.0 operating  
systems.  
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Any computer with Internet Explorer* 4.01, or Netscape Navigator* or Commu-  
nicator* 4.06 (or newer versions of each) can access the Internet through the  
Internet Station.  
New Technologies  
The Internet Station offers many new technologies that make your company’s  
Internet access easier to manage.  
InstantIP technology  
InstantIP technology is a powerful feature of the Internet Station. It provides  
simplified setup and administration of complicated Internet addresses. The  
InstantIP technology design allows both beginner and experienced users to make  
their network Internet-ready in minutes. InstantIP technology saves money on  
additional software and Internet addresses that you may have to purchase. It also  
provides advanced security features that protect computers, servers, and files on  
the local network from external intrusions such as hackers on the Internet.  
InstantIP technology combines four key functions: Dynamic Host Control  
Protocol (DHCP), Network Address Translation (NAT), Domain Name Services  
(DNS), and Dynamic Addressing.  
DHCP  
Dynamic Host Control Protocol is a standard that dynamically allocates  
or leases Internet Protocol (IP) addresses to individual computers on the  
local network. The Internet Station has a pool of addresses pre-installed.  
Choose to use this range of addresses or a range that you have already set  
up on your network. DHCP also configures the computers to automati-  
cally use the Internet Station as their gateway to the Internet. The  
alternative to DHCP is to manually configure the TCP/IP settings of  
every computer on the network.  
NAT  
Network Address Translation translates IP addresses on the private  
network (the Local Area Network) through a single IP address used by  
the Internet Station. In other words, while multiple users are accessing  
the Internet through the product, the public side (the Internet) only sees  
the address of the Internet Station. When used in combination with  
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DHCP, NAT alleviates the cost and complexity of having an IP address  
for every computer on the network.  
DNS  
Domain Name Services simplifies Internet usage by mapping domain  
names, a unique name that identifies the Internet site, to IP addresses, a  
unique Internet Protocol number. It allows users to set up a distinct  
domain name for a group of computers or other resource. DNS, for  
example, allows the user to enter the more familiar domain name,  
istation, instead of the IP address, 192.168.42.254, to communicate with  
the Internet Station.  
Dynamic Addressing  
Dynamic Addressing on the Internet Station automatically accepts an IP  
address assigned by your ISP every time you dial in. It also eliminates  
complex configuration of the box. You can configure the Internet Station  
to accept static addressing. Static addressing uses the same IP address  
each time the Internet Station connects to your ISP.  
Benefits of InstantIP technology  
Cost Savings: requires less time and technical assistance  
Increased Network Security: the outside only sees the Internet Station address  
Simple IP Address Administration: automatic setup and maintenance  
Flexibility: allows for dynamic and static configuration  
To read more about InstantIP technology, access the white paper at http://  
support.intel.com/support/inbusiness/internetstation.  
Modem Aggregation  
Modem Aggregation, a new feature for the Internet Station, improves the Internet  
Station’s ability to increase the speed of access to the Internet. Modem Aggrega-  
tion works by combining the speeds of 2-3 analog modems attached to the  
Internet Station. When you want to send or receive information through the  
Internet, the Internet Station detects which modem is free and uses that line. The  
information you are sending or receiving does not have to wait in a queue until a  
single modem’s line is free.  
We refer to this technology as Multilink Protocol over Analog Lines and Analog  
Bonding. To use the Modem Aggregation feature, your ISP must support Multilink  
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technologies. If the ISP supports Multilink, you need to consider any additional  
charges for its use.  
Benefits of Modem Aggregation  
Faster Internet and Information Transfer Access: decrease time spent on tasks  
Readily Available Hardware: analog modems are readily available  
Cost Savings: no need to pay for ISDN to increase access speed  
Modem Pooling  
Modem Pooling allows all users connected to the network access to the modems  
connected to the Internet Station. Use extra modems for fax, data transfer, etc.  
When you need to access a modem, select the program you want to use for your  
task (DialUp Network, Microsoft Fax, etc.). The Modem Pooling software locates  
an available modem and sends your file to it as if the modem where attached to  
your PC. If you choose to use the Modem Pooling feature, you must assign at  
least one of your modems for that purpose. Modems cannot be used for Internet  
access and pooling at the same time. Each computer that will access the modem  
pool needs to have the Modem Pooling software installed.  
Benefits of Modem Pooling  
Cost Savings: fewer modems and telephone lines  
Office Wide Access to Modems for Fax and Data Transfer: easier task manage-  
ment  
Auto Connect/Disconnect  
The Auto Connect/Disconnect feature makes sure that the connection to the ISP is  
available when needed and off when not in use. The Internet Station configuration  
looks for packets of information meant for the Internet. When the Internet Station  
detects a packet, it automatically dials the ISP. Once connected a timer starts and  
counts down to zero. When the timer reaches zero the Internet Station automati-  
cally disconnects.  
Benefits of Auto Disconnect  
Cost Savings: do not pay for continuous access to ISP  
Automatic Connection and Disconnection to the ISP: ease of account maintenance  
To read more about Auto Disconnect technology, access the white paper at http://  
support.intel.com/support/inbusiness/internetstation.  
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Before You Begin  
Before you begin to connect the Internet Station hardware or install the software,  
you must have your hardware, software, and ISP services available. The Specifi-  
cations and Compatibility section lists many options that the Internet Station  
supports. Use these lists to make your hardware and software choices.  
To configure the Internet Station you need a PC that uses Microsoft Windows 95,  
98, or Windows NT 4.0 operating system. The PC must have a compatible web  
browser. Compatible browsers are Microsoft Internet Explorer 4.01 and Netscape  
Navigator or Communicator 4.06. The Internet Station Installation CD-ROM  
contains a copy of the Microsoft Internet Explorer 4.01. If you do not have a  
browser and choose to use Microsoft Internet Explorer, install it from the Installa-  
tion CD-ROM.  
To access the Internet you need  
an Internet Service Provider (ISP) account.  
an analog modem or ISDN terminal adapter.  
a dedicated telephone or ISDN line.  
computers connected to an Ethernet network.  
ØNote: Modem Pooling and Modem Aggregation  
The Internet Station supports up to three modems. Only one modem is required  
for Internet access. To use Modem Aggregation, install up to three analog  
modems for faster Internet access. Use the other modems for faxing and data  
transmission to online services. Modem Pooling allows shared access to the  
modems connected to the Internet Station. You can use the modems available  
for pooling in the same way as you would a modem attached to your PC.  
Order an ISP account  
The first step is to order your ISP account. The ISP you select must use technolo-  
gies compatible with the way you want to use your Internet Station. Review the  
Internet Station features in the Overview section and make your decisions about  
their use before you choose your ISP.  
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If you don’t have an ISP account  
Contact the Internet Service Provider (ISP) of your choice and establish an  
account. Use the ISP panel of the Installation Poster to make sure you have all the  
information you need for on-line setup.  
ØTips for selecting an ISP  
Check with your current long distance carrier to see what ISP services are  
available.  
Look in the Yellow Pages for a local ISP.  
Check the rates and options offered by each ISP to find one that best fits your  
needs.  
The ISP panel of the Installation Poster provides a place to enter information  
you will need for setup. Make sure the ISP gives you the information you need to  
complete the ISP information.  
If you already have an ISP account  
Review the ISP panel of the Installation Poster included in your information  
packet to make sure you have all the information requested. If you are unsure  
about any information, contact your ISP and ask for help with the form. You will  
need this information for on-line setup.  
Order telephone lines  
If your ISP and local telephone company both support ISDN lines, you can use  
ISDN services. Whether you decide to have an ISDN line or analog lines, you  
must have dedicated outside lines.  
ØTips to help you decide  
ISDN lines give you faster data transfers.  
ISDN is usually more expensive. The phone rates, equipment costs, and ISP  
rates are usually higher.  
ISDN is more difficult to set up.  
Telephone companies may have long lead-times for ISDN line installation.  
Set up the Internet Station now with an analog telephone line. Later, you if you  
choose, update to an ISDN line.  
Use analog telephone lines and combine modem speed with Modem Aggrega-  
tion for faster data transfer.  
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Order an ISDN line  
If you choose to use an ISDN line, the ISDN panel of the installation poster helps  
you gather the information you need for setup.  
The ISDN panel of the installation poster guides you through ordering an ISDN  
phone line. Use the screen designated for your location. Use the North American  
worksheet if you are in the United States or Canada. Use the International  
worksheet if you are in any other area. Obtain the information from your ISDN  
line supplier and the ISDN product manufacturer.  
The Setup Wizard prompts you for this information.  
ØNote: Modem Aggregation  
You cannot aggregate ISDN adapters and analog modems. Modem Aggregation  
only works with analog modems.  
The Internet Station does not support the use of ISDN adapters for Modem  
Pooling.  
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Get Connected  
Before you connect the Internet Station to your network and run the Installation  
CD-ROM, make sure that you have made all of your hardware decisions and  
connected it correctly. Your Internet Station package contains:  
Internet Station  
Power supply and 6 ft. cable  
CableKeeper cable management ring  
Internet Station Installation CD-ROM which includes  
On-line User’s Guide  
Setup Software  
Microsoft Internet Explorer 4.01 and components  
Modem Pooling Software  
Information packet which includes  
Installation Poster with ISP and ISDN information panels  
Modem Compatibility List  
Networking Basics:  
general networking information  
glossary of networking and Internet terms  
Doing Business with Intel:  
technical support information  
Warranty statements  
Registration Card  
Wall mount template  
Product Brochures  
You need to have:  
Modem(s) or an ISDN adapter  
ISDN line or telephone lines for each modem  
10Base-T hub or switch  
Category 3 or 5 cable  
Connect your equipment  
Refer to the pictures in this guide and to the setup instructions on your Installation  
poster.  
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Power port  
10Base-T port  
Serial port  
PC Card Slots 1 and 2  
Reset button  
Connect the network cable  
Attach a network cable to the RJ-45 connector of the Internet Station and your  
10Mbps Ethernet hub. Use a Category 5 10Base-T cable for your connection.  
Connect your modem or ISDN adapter  
ØCaution: Make sure your Internet Station power is off before you connect or  
disconnect modems.  
Connect up to three modems to the Internet Station. The Internet Station only  
supports the use of one ISDN adapter at a time.  
Connect an external modem or ISDN adapter to the serial connector on the back  
of the Internet Station and to a telephone line. If you use a PC card modem, slide  
the card into a slot and seat it firmly. Make sure that the PC Card eject button is  
fully extended. Use the connector supplied with the modem to connect the card to  
a telephone line.  
Connect the power cord  
Connect the power supply to the Internet Station. Connect a power cord to the  
power supply and to the power source. Press the Power button on the front panel  
of the Internet Station. The Power button LED lights.  
Organize your cables  
Install the CableKeeper ring to keep your cables organized. Insert and rotate the  
CableKeeper on the back panel of the Internet Station.  
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Front panel LEDs  
On power-up, the LAN, Serial, and PC Card LEDs light. The Serial and PC Card  
lights blink while they detect the presence of a modem or ISDN adapter in each  
port. During use, the LEDs light as shown below.  
PC Card 2 (green)  
Solid: detected  
Flashing:  
modem activity  
LAN (green)  
Solid: connected  
Flashing:  
PC Card 1 (green)  
Solid: detected  
Flashing:  
Serial (green)  
Solid: detected  
Flashing:  
Power (green)  
Solid: ready for use  
Flashing: initiating  
send/receive  
modem activity  
modem activity  
Internet Station Installation CD-ROM  
The Installation CD-ROM sets up your computer to use the Internet Station. Your  
computer needs to be able to use Internet networking on your LAN and have a  
compatible Web browser installed. If you choose to use Modem Pooling, you  
must install this software. The Installation CD-ROM detects what things you need  
to add or change on your computer so that it meets these requirements. If your  
computer needs changes or additional software, the Installation CD-ROM does  
this for you. The CD-ROM guides you through each step. It gives you informa-  
tion about each step and decision you need to make. When you finish the installer  
from the CD-ROM and reboot, your Web browser launches. Continue installation  
with the Setup Wizard.  
Before you begin, close all Windows programs.  
1
Insert the Internet Station Installation CD-ROM into the CD-ROM drive of the  
Administrator’s computer. The CD-ROM starts automatically. If it does not,  
explore your CD-ROM and double-click SETUP.EXE.  
2
3
Select Setup on the first screen. Read the License Agreement. Click Yes to  
continue.  
The Setup Wizard program transfers files to your PC’s hard disk, and detects  
necessary information about your system. The Select Components screen shows  
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any system or network changes that need to be made, and if a compatible  
browser was detected. To use the Internet Station, you must have a compatible  
browser installed. Click the More Info buttons for more information about  
each option. Click Next.  
4
5
6
7
If you choose to install Internet Explorer, the Internet Station shows the Li-  
cense Agreement. This is a free, compatible browser. Accept the agreement.  
Click Next to continue.  
From the Installation Option screen, choose Minimal, Standard, or Full instal-  
lation. A list of applications installed with each option is listed in the informa-  
tion box. Click Next to continue.  
The Destination Folder screen shows the location where the files will be lo-  
cated. Click Next to continue, or enter your preferred location then click Next.  
The bar shows the installation progress.  
If you have changed any of your system’s configurations, the Internet Station  
allows you to reboot.Yes is checked by default. Click OK. The Internet Station  
software does not function until your system reboots.  
After rebooting, your browser automatically goes to the Setup Wizard. Internet  
connection is not complete. After you complete the Setup Wizard your Internet  
Station is ready to use.  
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Use the Internet Station  
Once the Internet Station is set up, set up the other PCs on your network. Use the  
Installation CD-ROM for fast set up and configuration of the workstations. If you  
want to manually set up the workstations, use the Manual Setup instructions.  
Set up workstations to browse  
The Installation CD-ROM contains the software you need to set up additional PCs  
so that they have Internet access through the Internet Station. Setup configures the  
PC for Internet communication and installs a web browser.  
Insert the Installation CD-ROM into a drive on your PC. If Setup does not start  
automatically, run SETUP.EXE from the CD.  
Follow the instructions on the screen.  
ØNote: Modem Pooling Software  
Install the Modem Pooling software if you want the PC to have access to modem  
pooling. You do not need to install Modem Pooling software for Internet access  
only.  
Manual setup  
The easiest way to set up a PC is to use the Installation CD-ROM. Setup installs  
the software and automatically sets up your PC. If you prefer to do it manually,  
follow these instructions.  
To configure a Windows NT 4.0 system  
1
2
Right-click Network Neighborhood and select Properties.  
Click the Protocols tab and select the TCP/IP Protocol in the list. If TCP/IP  
does not appear, install it. See your Windows text for TCP/IP installation in-  
structions.  
3
4
5
Click the Properties button and select the adapter type.  
Make sure ‘Obtain An IP Address From A DHCP Server’ is selected.  
Click the DNS tab.  
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6
Clear all entered settings on this page except Host name. Enter your computer  
name.  
7
8
Click the OK bottom of the TCP/IP window.  
Click OK to close and restart your computer.  
To configure a Windows 95 system  
1
2
3
Right-click Network Neighborhood.  
Click the Properties pop-up menu.  
Click the Configuration tab, select the TCP/IP networking component, and  
select Properties.  
4
5
6
7
8
Make sure ‘Obtain An IP Address Automatically’ is selected.  
DNS Configuration: click the tab, and select Disable.  
Select the Gateway tab and remove any addresses. Click OK.  
Click OK to close the Network Control window.  
Click OK to close and restart your computer.  
To configure other systems  
See the text for your operating system and set the system up for TCP/IP. Config-  
ure the system to be a DHCP client. If the system does not support DHCP, set an  
IP address that is unique to that system and in the range of 193.168.42.128 to  
192.168.42.252.  
Modem Pooling Installation on Workstations  
You must install Modem Pooling software on any machine that you want to have  
access to modem pooling. The software is included on the Installation CD-ROM.  
Modem Pooling software installs automatically if you leave the Modem Pooling  
option on the Installation CD-ROM selected during installation. The Internet  
Station’s Modem Pooling software is compatible with Symantec* Winfax and  
Winfax Lit. Your operating system (Windows 95, Windows 98, and Windows NT  
4.0) contains applications that the Internet Station supports. Refer to your operat-  
ing system text to find the list of programs installed with your operating system.  
Some examples are Microsoft Fax, Dialup Networking, and HyperTerminal.  
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To install Modem Pooling  
1
Insert the Installation CD-ROM into the CD-ROM drive on your PC. If Setup  
does not start automatically, run the SETUP.EXE from the CD.  
2
3
On the Select Components screen, select the Modem Pooling option.  
Setup configures your PC to use the modems on the Internet Station and in-  
stalls the Modem Pooling software.  
4
5
Click the Modem Pooling icon on the task bar.  
Note the COM port of the modem you want to use in the Modem Pooling  
window.  
6
Now you can use the modems attached to the Internet Station just like they  
where attached to your PC.  
To install modem drivers  
1
2
3
4
5
6
Click My Computer and select the Control Panel.  
Click the Modem icon.  
Under Hardware types, select Modem.  
Click Next.  
Click ‘Don’t detect my modem…’ and select Next.  
Locate your modem in the list and select it. If it is not in the list, select Stan-  
dard Modem Types.  
7
8
In the modem list, select Standard 9600 bps. This works for most modems,  
despite the listed speed.  
Click Next and select an Internet Station port (COM 3, 4, 5, or 6). If you do not  
know which COM port to select, click the Modem Pooling icon on the Win-  
dows task bar.  
9
Select a COM port in the Install New Modem window.  
10 Click Next.  
11 Click Finish.  
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Uninstall Internet Station software  
To remove the software installed during setup:  
1
2
3
4
Click the My Computer icon on your desktop.  
Click the Control Panel folder.  
Click the Add/Remove Programs icon.  
Select the Internet Station User Software from the list. The Add/Remove but-  
ton becomes active.  
6
Click the Add/Remove button.  
Modem Compatibiltiy List  
For a complete, up to date list of compatible modems, go to the web site  
If you have trouble setting up your modem, ontact your Modem Manufacturer for  
the modem initialization string that is compatible with Windows 9x.  
Intel Customer Support at: 1-916-377-7000.  
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Troubleshooting  
Troubleshooting gives you solutions to problems that may occur during installa-  
tion and operation of the Internet Station.  
Problems during initial installation  
No power to the Internet Station  
Verify that the power cable is firmly connected.  
Make sure the outlet is working by connecting a known  
working device.  
Press the Power button on the front panel.  
PC Card LED blinks continuously  
Turn off the power and then turn it back on.  
PC Card LED does not light  
Verify that the PC Card modem seats firmly in the slot.  
Make sure that it is not inserted diagonally, upside down, etc.  
Press the Power button off and on to detect a new PC card.  
Try the other PC card slot in the Internet Station.  
Try another PC card.  
Problems during client installation  
I cannot browse to the Internet Station  
Verify that the correct address shows in your browser location  
field:  
istation  
or  
192.168.42.254  
Check the LAN light on the Internet Station. If it does not light,  
check the network cable connections at the Internet Station and  
the hub. If it is connected, but the LAN light still isn’t lit, try a  
new cable.  
Press the Power button off and on.  
Check the TCP/IP setup on your PC.  
On Windows* 95:  
Run winipcfg from Run on the Start menu. The PC should have  
an IP address of 192.168.42.n, where n is from 1 to 127. If the  
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21  
IP address is not in this range, click Release and then click  
Renew.  
On Windows NT*:  
Type the following from the command prompt:  
ipconfig  
The PC should have a network address of 192.168.42.n, where  
n is from 1 to 127. If the IP address is not in this range, type the  
following commands:  
ipconfig /release  
ipconfig /renew  
Make sure your browser is not set up to connect through a  
proxy server. If it is, disable this setting:  
In Internet Explorer:  
Click Internet Options on the View menu, then click the  
Connection tab and disable the “Access the Internet using a  
proxy server” check box.  
In Netscape Navigator:  
Click Network Preferences on the Options menu, then click the  
Proxies tab, and click No Proxies.  
I cannot connect to the Internet  
Check the telephone line. If it is a regular analog line, connect a  
telephone and see if you get a normal dial tone. Manually dial  
your ISP number to see if you get a modem tone.  
Browse to the Internet Station home page. Click the Setup  
Wizard button and verify that the telephone number and other  
ISP settings are correct.  
Do you have to dial 9 first for an outside line?  
Review the Check alerts on the Internet Station Home Page.  
Other Internet Station problems  
I forgot my password  
If you set up your password security and forgot the password,  
you must reset the Internet Station. This clears all of your  
current configurations.  
Push the reset button on the back of the Internet Station, located  
between the PC Card slots and the Serial port. Hold the button  
in for 5 seconds.  
Your Internet Station resets to the original factory setup.  
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Intel® InBusiness™ Internet Station  
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Status Page shows incorrect information  
Click the Refresh button in your browser.  
Verify that both PC Cards are inserted correctly.  
Check the serial port connection.  
Press the Power button off and on.  
Connection Status page does not change  
Click the Refresh button in your browser.  
The pages of the Internet Station do not show properly  
Your browser may not be compatible. Insert the Internet Station  
Installation CD-ROM and install Internet Explorer. Update your  
browser to Microsoft Internet Explorer 4.01 or later, or  
Netscape Navigator or Communicator 4.06 or later. Enable  
JavaScript in your browser.  
Duplicate IP address exists somewhere  
The Internet Station must be the only device on the network that  
uses IP address 192.168.42.254. To check, turn off the Internet  
Station, go to the command prompt on your PC, and enter this  
command:  
ping 192.168.42.254  
If you get a reply, remove the other device from the network.  
Online Troubleshooting Information  
The Intel Support site has a Troubleshooting Assistant available to help you with  
any problems that may occur. Access the Troubleshooting Assistant at the Intel  
internetstation. In the left column, click Troubleshooting Assistant to show the  
screen. When you enter an error message or symptom, the Troubleshooting  
Assistant searches the database to find solutions for you.  
1
2
3
Enter the error message or symptom that you see:  
Type an error message, if you have one, or the problem you have.  
Pick the Intel product you are using:  
Select the Intel InBusiness Internet Station from the pull-down menu.  
Click Continue to search the database.  
When the search is complete, the solutions show as a list. The top of the screen  
states how many solutions were found and how many are shown on this screen.  
There may be multiple screens with lists.  
Intel® InBusiness™ Internet Station  
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To clarify your problem and narrow the list of solutions, click Answer Clarifying  
Questions. The answer questions screen asks how each of the solutions fit your  
specific problem.  
Answer the questions and click Continue at the bottom of the screen. The solution  
list that shows contains only the solutions directly related to your problem.  
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Intel® InBusiness™ Internet Station  
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Specifications and Compatibility  
The Intel InBusiness Internet Station is designed to make your company’s Internet  
access simple to set up and maintain. The Intel InBusiness Internet Station has  
been tested with the following hardware and software options. We strongly  
recommend that you use the listed options when you select your hardware and  
software.  
US  
WARNING! Do not open this device. Return to the manufacturer for repair.  
French  
AVERTISSEMENT! Ne pas essayer d’ouvrir cet appareil. S’il doit être réparé,  
renvoyez-le au fabricant.  
Italian  
ATTENZIONE! Non aprire questo dispositivo. Restituire al produttore per la  
riparazione.  
Euro-Spanish  
¡AVISO! No abra este dispositivo. Devuélvalo al fabricante para su reparación.  
German  
WARNUNG! Dieses Gerät nicht öffnen. Senden Sie das Gerät zur Reparatur an  
den Hersteller zurück.  
Specifications List  
Internet Sharing Support  
Works with any computer that supports TCP/IP  
Installer Support  
Windows 95, Windows 98, Windows NT  
Modem Sharing  
Windows 95, Windows 98, Windows NT  
Connection Speed  
28.8, 36.6, or 56Kbps Analog Modems; 128Kbps ISDN  
Connectors  
(2) Type II PC Cards; (1) 9-Pin Serial port; (1) 10Base-T Ethernet  
Intel® InBusiness™ Internet Station  
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Protocol Support  
TCP/IP, DHCP, DNS, HTTP, FTP, PPP, CHAP, PAP, Telnet  
Internet Service Provider IP Addressing  
Dynamic or Static IP Addressing Supported  
Configuration Software  
Web-based browser configuration software  
Network Speed  
10 Mbps  
Network Cabling Support  
Category 3 or 5 for 10Base-T ports  
Status Lights  
(1) LAN Status LED, (1) Serial Modem Status LED, (2) PC Card  
Modem Status LEDs, (1) Power LED  
Size/Weight  
1.5”H x 8”W x 6.2”D/18oz.  
Warranty  
One year Limited Warranty  
Environmental Specifications  
Operational  
Storage  
5 – 40 C, 41 – 104 F  
-40 – 70 C, -40 – 158 F  
Humidity  
50 – 95% RH non-condensing at 25 – 30 C, 77 – 86 F  
Software Compatibility List  
The Internet Station is compatible with Microsoft Windows 95 and 98, and  
Windows NT 4.0 operating systems.  
Use only compatible Internet browsers to manage and configure all PCs. Compat-  
ible browsers are Microsoft Internet Explorer version 4.01 (included on the  
Internet Station Installation CD-ROM), and Netscape Navigator or Communicator  
version 4.06.  
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Compliance and License Agreements  
Certification Statements  
FCC Radio Interference, Class A  
NOTE: This equipment has been tested and found to comply with the limits for a  
Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are  
designed to provide reasonable protection against harmful interference when the  
equipment is operated in a commercial environment. This equipment generates,  
uses, and can radiate radio frequency energy, and if not installed and used in  
accordance with the instruction manual, may cause harmful interference to radio  
communications. Operation of this equipment in a residential area is likely to  
cause harmful interference, in which case the user will be required to correct the  
interference at his own expense.  
Industry Canada EMC Compliance Statement  
This digital apparatus does not exceed the Class A limits for radio noise emissions  
from digital apparatus as set out in the interference-causing equipment standard  
entitled. Digital Apparatus, ICES-003 of Industry Canada.  
This Class A digital apparatus meets all requirements of the Canadian Interfer-  
ence-Causing Equipment Regulations.  
Cet appareil numerique de la classe A respecte toutes les exigences du Reglement  
sur le materiel brouilleur du Canada.  
This device complies with Part 15 of the FCC rules. Operation is subject to the  
following two conditions: (1) This device may not cause harmful interference, and  
(2) This device must accept any interference that may cause undesired operation.  
Safety Compliance Statement (UL, cUL)  
This product is compliant with Safety requirements for Information Technology  
Equipment and Certified by Underwriters Laboratories, Inc. to be in compliance  
with UL 1950 3rd Ed./CSA 950-95, IEC 950 A1/A2/A3/A4 and classified to meet  
EN 60950 A1/A2/A3 requirements.  
European Safety and EMC Compliance Statement (CE)  
This product complies with the European Union Directives 89/336/EEC (EMC)  
and 73/23EEC (LVD) by meeting the requirements of standards EN 55022 (1992),  
EN 50082-1 (1991) and EN 60950 A1/A2/A3.  
Intel® InBusiness™ Internet Station  
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