Intel Laptop WalkAbout Computer User Manual

Table of Contents

Thank You!

We at WalkAbout Computers wish to thank you for purchasing the

WalkAbout HAMMERHEAD RT computer. Great care has been taken to

provide you with a unique product designed to provide years of reliable

service. The HAMMERHEAD RT is the seventh generation of

HAMMERHEAD rugged tablet computers. Each generation builds on

the strengths of the previous generations to provide you with a state-of-

the-art product designed to meet the real world needs of mobile users.

Hammerhead RT

User’s Guide

This guide provides basic information that you will need to take full

advantage of your HAMMERHEAD RT computer. The HAMMERHEAD

RT is a tool that is often configured to meet the precise needs of a

specific application. As a result, there are many configuration options

available and often, custom features are provided for large-scale

applications. If you do not find illustrations identical to the equipment you

have purchased or do not find needed information after having reviewed

the User’s Guide, please feel free to contact WalkAbout Customer Care

toll-free at 888-872-1100. You may also wish to visit our web site at

www.walkabout-comp.com for updated information.

This guide is intended to provide basic information on the features,

operation, care, and maintenance of the HAMMERHEAD RT. It is not

offered as a technical resource to deal with larger integration issues.

WalkAbout and its many partners will be happy to work closely with you

in resolving any challenges that you might face.

Elements of this guide are available electronically for those customers

wishing to develop their own training or technical support materials.

Requests for electronic copies can be made through the general

information request link at the WalkAbout web site.

We at WalkAbout Computers thank you for purchasing the WalkAbout

HAMMERHEAD RT. We look forward to getting to know you and

assisting you in any way we can to make your use of the

HAMMERHEAD RT as rewarding as possible.

WalkAbout Computers

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Chapter 1 - Introduction

Microsoft Windows XP Tablet PC Edition is installed on HAMMERHEAD

RT pen tablet computers at the factory and registered to you. If you have

a touch unit, Microsoft Windows XP Pro is installed, along with

Calligrapher handwriting recognizer, PenOffice control program and My-

T-Pen onscreen keyboard program. WalkAbout Computers often pre-

installs application software for its customers. In most cases user

access to operating systems or other software is restricted.

Save the HAMMERHEAD RT packaging; it might be needed for possible

return shipments. The serial number will be on the box and on the bar

code label located on the back of the product. Keep the serial number

handy; it will be required should the unit need repairs.

1Introduction

Your HAMMERHEAD RT tablet computer gives you the power of a

desktop computer, yet it also provides the portability and durability

needed to gather and work with information in the field. The

HAMMERHEAD RT is designed for use on foot, in a vehicle, or in an

office. It is ideal for highly mobile applications in the most demanding

environments.

Standard features

Your HAMMERHEAD RT includes the following features at a minimum:

•

Fully sealed magnesium housing with lifetime warranty

800 MHz or 933 MHz Mobile Intel® Pentium® III processor-M

256 MB main memory

512 KB L2 cache

4 MB dedicated video memory

10.4” 800 x 600 or 1024 x 768 TFT active matrix color display

Integrated 10/100 Ethernet via RJ-45 connector

USB port

Removable shock-mounted 20 GB or larger hard disk drive

(optional flash drives)

Type III CardBus/PCMCIA expansion slot (two Type II devices)

Long-lasting Li-Ion battery (dual battery option, hot swappable)

Built-in light sensor for automatic backlight control

Phoenix BIOS

Microsoft Windows XP Tablet PC Edition (Windows 98, 2000,

XP Pro optional)

This chapter describes the basic features of your HAMMERHEAD RT

computer system.

Before you begin

Your HAMMERHEAD RT tablet computer includes the following items.

When the computer is unpacked, confirm that all items are present.

Contact your HAMMERHEAD RT sales representative if any item is

missing or damaged.

•

HAMMERHEAD RT Computer

Pen stylus

HAMMERHEAD RT Quick Start Guide

HAMMERHEAD RT User’s Guide (PDF file on computer

desktop)

•

HAMMERHEAD RT800 Computers come with rubber

bumpers and carry handle; HAMMERHEAD RT933

computers come with shock absorbing molded carry

case

•

Pen stylus for use with electromagnetic proximity sensing

digitizer (touch-screen option includes pointer stylus)

Chemically strengthened glass

One year warranty on all parts and labor

Direct line technical support by WalkAbout Computers technical

support staff

•

Most but not all systems will also include these optional items:

•

AC adapter with power cord

Port replicator or docking station

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Chapter 1 - Introduction

Accessories and options available for the

Hammerhead RT

The following accessories and options are available for the

HAMMERHEAD RT:

•

Universal AC power adapter 110-250 volts, 50-60 Hz

Port replicator, standard, flat or custom cable sets

Vehicle cradles and mounting solutions

Desktop docking station with communications options

Additional batteries

Battery charger, battery charger with automatic calibration,

cigarette lighter adaptor for battery charger

Wireless LAN, Bluetooth

GPS*, CDMA, GPRS (RT 933 only) (see note 1)

Heater package

External CD ROM (USB)

External 1.44 MB 3.5”bootable floppy disk drive (USB)

Keyboard(s)

Extended warranty

On/Off Switch

Backlight Control Sensor

Battery Gauge

•

Charging Status LED

Hard Disk Drive Indicator

Custom integration of components upon request

Note 1: The only antennas supported for these options are those

provided by WalkAbout. Attaching anything other than a WalkAbout

supported antenna will constitute an invalid configuration and may void

the FCC (CISPR), and/or CE certifications

Exterior features

Front view of the Hammerhead RT

On/Off switch:

Turn the computer on by quickly depressing the yellow on/off

button on the upper right-hand side of the computer

(approximately ½ to 1 second). After the computer boots up, by

pressing the on/off switch again, the unit will automatically follow

proper Windows shutdown procedures. To display the Ctrl-Alt-

Del panel, depress the on/off button twice with approximately a

½ second delay between pressings.

*GPS option is sold for the sole purpose of providing an accurate and easily obtainable

signal for location of equipment for time or signal synchronization.

Holding the on/off button down for a longer period of time (4-5

seconds) causes an emergency forced shut down of the

computer.

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Chapter 1 - Introduction

Battery gauge:

Speaker:

The battery gauge consists of five LEDs, which indicate the

approximate charge remaining on your computer. When all five

lights are lit, the battery is fully charged. As you use the battery,

the lights will turn off from top to bottom, indicating the amount of

charge that remains. Each light represents approximately 20%

of the full charge. See Chapter 2 “Batteries and Charging

Procedures” for more detailed information on the battery gauge.

There is a monaural speaker in the right side of the housing.

The speaker will play Windows sounds as well as PC audio

information.

Left side view

CardBus/PCMCIA expansion slot:

The CardBus/PCMCIA expansion slot

is sealed behind a door held in place

by two Phillips head screws. The

door must be removed to access the

slot. Several doors are available that

will accommodate various

Charging status LED:

Cardbus/PCMCIA

Expansion Slot

The charge status indicator is lit whenever external power is

available. It blinks as the battery charges and remains a

constant green when the batteries are fully charged. The

indicator identifies a positive connection when the

HAMMERHEAD RT is in the docking station with an external

power source. The indicator will be green when external power

is connected.

Ethernet RJ45

connector

CardBus/PCMCIA devices with

features that extend beyond the

housing of the computer. These

doors keep the unit as sealed as

possible.

External Power

Connector

Hard disk drive indicator:

The indicator flashes as the internal hard disk drive is accessed.

Backlight control sensor:

The backlight control sensor automatically turns the backlight off

when adequate external light is available. Make sure you keep

this sensor uncovered.

External power connector:

This connector allows the user to plug the AC power supply

directly into the HAMMERHEAD RT to charge and operate the

unit. The unit may also be charged through a port replicator or

docking station. Do not connect to more than one power

source at a time when charging the unit or permanent

damage may occur.

Right side view

USB connector:

The Universal Serial Bus is a hot swappable, daisy chainable

serial port. It can be used for devices like keyboards, mice,

floppy drives, CD-ROM or DVD drives,

Ethernet RJ45 Connector:

Built-in Ethernet is standard on both HAMMERHEAD RT Tablet

PCs. The RJ45 jack allows the user to connect their

HAMMERHEAD RT computer to their network via a standard

Ethernet cable.

Speaker

cameras, modems, scanners, etc. Devices can

be connected to the HAMMERHEAD RT with

the computer turned on, without requiring a

USB

Connector

reboot. There is a limit of 128 concurrent

devices per USB port. The HAMMERHEAD RT

can supply up to .5 amps of current through the USB port.

External USB hubs are available that will supply power to

external devices without using the HAMMERHEAD RT’s power

supply.

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Chapter 1 - Introduction

Hard drive compartment:

Back view

The hard drive compartment allows field upgrades or repairs

without opening the HAMMERHEAD RT. Some customers may

have IT Departments that will be trained to replace hard drives at

the customer location. You should not open the hard drive

compartment without the proper training from WalkAbout

Computers. Any tampering of the hard drive will result in a

void warranty.

Bottom view

Bottom guide pinholes:

The bottom guide pinholes are used to align the computer when

placed in a vehicle, desktop, or wall-mount docking station.

Simply insert the computer onto the gauge ball guide pins and tilt

the computer back until the docking connectors engage. If

power is applied to the docking station, a positive docking

indication will result by the illumination of the charging status

icon on the HAMMERHEAD RT.

Coaxial connector:

Depending on the machine configuration, there may be a coaxial

antenna connection near the center of the housing. The coaxial

connector will allow you to connect an external antenna to an

internal radio or GPS solution.

Tips for proper use and care of your computer

The HAMMERHEAD RT is a rugged field computer, but it is an electronic

device and reasonable precautions should be taken:

Docking connector:

The docking connector provides for all external communications

with the unit. It connects to a port replicator or docking station.

•

Don’t subject the computer to extreme heat by placing it on the

dashboard of a vehicle with the display facing the sun.

Don’t store the computer in temperatures below -40°C.

Don’t pile tools or heavy objects on top of the computer.

Avoid severe impacts, especially on the display glass.

Don’t try to take the computer apart. Special tools are required to

disassemble the computer. Disassembly of the unit by

unauthorized personnel may void the warranty.

Battery compartments:

•

There are two battery compartments designed for convenient,

hot swappable battery replacement while in the field. See the

Batteries and Charging Procedures section of Chapter 2:

Hardware Operation for instructions on changing batteries.

•

Don’t use excessive force when inserting PC Cards into the

CardBus slots, as they keyed to go in only one way.

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Chapter 2 – Hardware Operation

applications require the use of the pen’s barrel button. Do not depress

the barrel switch when writing on the display; it will adversely affect

handwriting recognition. To activate the tip switch, simply press the tip of

the pen against the display. This is similar to clicking the left button of a

mouse. Double clicking is accomplished by double tapping with the pen.

Move an icon by pressing the pen directly overhead and dragging the

icon to the desired destination, keeping the pen in constant contact with

the display.

2Hardware Operation

Tapping the pen requires only light to moderate pressure. It is possible

to damage the pen by pounding the tip against the display with force.

Most problems using the pen are related to tapping speed and the

tapping area size. When using XP Tablet PC Edition, attributes related

to use of the pen (e.g. tap speed) can be adjusted by clicking on Control

Panel, Tablet and Pen Settings, and then the Pen Options tab. You can

also improve handwriting recognition accuracy by indicating if you are

right or left handed on the Settings tab. For Windows 98/2000/XP Pro

operating systems, look in the PenOffice tools folder found in the

Windows Program list.

Turning on the unit

Turn the computer on by quickly depressing the yellow on/off button on

the upper right-hand side of the computer (press for ½ to 1 second).

Note: Holding the on/off button down for a longer period of

time (4-5 seconds) causes an emergency forced shut down

of the computer.

The HAMMERHEAD RT utilizes a proximity-sensing electromagnetic

digitizer. This component tells the computer the pen’s exact position.

The computer senses the pen as it nears the display and the cursor

appears when the pen is approximately an inch away. This allows

visibility of the exact location of input before making actual contact with

the display.

The HAMMERHEAD RT will perform self-checking routines during the

start-up process. All units are configured at the factory to automatically

boot to the Microsoft Windows Desktop unless a custom configuration

has been requested.

The location of the cursor on the display is the location of input

regardless of the location of the pen tip. The cursor and the pen tip

should be closely aligned when the pen is in contact with the display. If

the pen and the cursor are out of alignment, click on Control Panel,

Tablet and Pen Settings and go to the Settings tab where you can

calibrate the screen for both landscape and portrait orientations. If you

are using Windows 98/2000/XP Pro, follow the instructions provided in

the PenOffice tools folder found in the Windows Program list. Confirm

the display is on the appropriate setting before attempting to realign the

pen.

Pen operations

The pen is the primary screen navigation and data entry tool for the

HAMMERHEAD RT. Without a keyboard attached, the pen is the

only means of communicating with the computer. Do not lose or

misplace the pen. The pen is usually tethered to the unit or its carrying

case. Attaching the tether to one of the zippers on the carrying case with

a split ring allows the tether to be anchored on either side of the

computer. By shifting the position of the zipper, the tethered pen is

convenient for right or left-handed users. All users are encouraged to

purchase a spare pen as a backup.

The pen functions like a two-button mouse. There are two switches in

the pen, one in the pen tip and another on the barrel of the pen. The tip

switch performs the same functions as the left button on a mouse and

the barrel switch performs like the right mouse button. Very few

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Chapter 2 – Hardware Operation

Battery use and care

Touch Operations

The Lithium Ion batteries used in your Hammerhead computer offer the

best technology available today. These 'Smart Batteries' provide

Hammerhead users with the greatest power density and the most

accurate gas-gauge possible. To achieve the best possible performance

from your batteries, we recommend using and maintaining the batteries

in accordance with the instructions provided below.

Touch Screen Operation

The touch screen replaces a mouse in normal Windows operation.

Wherever you touch the screen with your finger or stylus, the computer

interprets it as a mouse click. Due to the nature of the touch screen, it is

sometimes hard to drag objects across the screen and it is also hard to

move the pointer around the screen without selecting the object below

the cursor. This should be taken into account when applications are

being developed for touch screen devices.

Getting started with your new batteries

Your unit comes with a Lithium Ion battery that is shipped (uninstalled) in

the box with the unit. The unit may also have a non-working battery shell

in the second battery slot that shows you how the battery is to be

installed. Due to current regulations regarding shipment of Lithium Ion

batteries, your battery(s) will arrive in a partially charged condition,

typically with a maximum charge of 30% to 50%. You need to install

your battery before turning on the unit. We also recommend that you

fully charge your batteries before using them. If you do not plan to

deploy your computer immediately, please be aware that the batteries

self-discharge at a slow rate, typically less than 10% per month at

normal temperatures.

The touch screen unit comes standard with Windows XP Pro, Pen Office

Calligrapher and My-T-Pen on screen keyboard software and therefore

may not offer some of the Tablet PC functionality of a pen unit running

XP Tablet PC Edition such as screen rotation. It is also very difficult to

capture a signature on touch screen units.

Caring for the Touch Screen

With minimal maintenance, the touch screen will last many years. When

operating the touch screen, you should not use an abrasive or metallic

pointer. The touch screen is easily scratched if an abrasive stylus is

used. We recommend using your finger or a plastic tipped stylus. Be

careful not to let sand or grit sit on the screen. Cleaning of the touch

screen can be done with a regular plastic cleaner such as Plexus.

How to install new batteries

The Hammerhead RT has the capability to run on one or two batteries in

the field. The unit does not require both batteries to run. The two-battery

design allows users to hot swap batteries without turning the computer

off.

To install or replace a new battery, turn the round knob on the back of

the unit. The knob holds the batteries in place and is designed so the

batteries cannot be taken out at the same time. Simply turn the knob

until the quarter piece exposes the corner of the battery that is to be

replaced. A lip on the battery aids for easy removal. Install the new

battery by placing it into the compartment and turning the knob to cover

the edges of both batteries.

When to recharge batteries

The green LEDs on the upper right front of the unit indicate the power

status of the battery. At full charge, all five LED indicators will light a

solid green. Each LED represents approximately 20% of the total charge.

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Chapter 2 – Hardware Operation

As the battery power availability decreases, the LED’s will turn off from

top to bottom. For example, when the top light begins to flash, the

computer has approximately 90% charge remaining. If four LED’s are lit

a solid green, an estimated 80% of the total battery charge remains. If

three are lit a solid green and the fourth one begins flashing, the

computer has approximately 70% charge remaining.

How to tell when batteries have finished charging

When charging, the green charge indicator light will flash while the unit is

recharging. When charging two batteries, the secondary battery (see

diagram below) will charge to 80% of full charge, then the primary battery

will charge to 80%. After both batteries reach 80%, the secondary battery

will then charge the remaining 20%, after which the primary battery will

complete its recharging process. This method provides the best ratio of

charge time to run time for short battery charge cycles. When batteries

are fully charged, the charge indicator light will stop flashing and remain

lit.

The last LED indicator will begin to flash when approximately 10% of

battery power remains. When the remaining battery power becomes

critical, all data should be saved. Failure to do so may result in lost data!

Replace one of the batteries with a fresh battery or recharge the unit.

When the HAMMERHEAD RT is turned off, the battery status indicators

will also turn off after a delay of a few seconds. When the unit is placed

in standby mode, the battery status indicators will flash as a reminder the

unit is on standby.

Battery knob

How to recharge your batteries

The Hammerhead’s batteries automatically fast charge any time the

Hammerhead is connected to an external power source (AC or DC).

This is accomplished using either the Hammerhead internal battery

charger or an approved Walkabout power source/battery charger.

How to increase battery "run time”

To recharge the battery using the AC adapter, plug the circular

connector of the AC adapter into the AC connector in the Hammerhead

or in the power supply port on the replicator. Charging begins

automatically as the unit is docked when using a vehicle-docking mount,

desktop docking station or a wall mount docking station. The

Hammerhead is fully functional as it charges. Using the unit as it

charges will only slightly lengthen the recharging process. Don’t be

alarmed if batteries feel warm to the touch during this process. It is

normal for a battery to become warm during charging and discharging.

The total run-time of the battery is dependent on a variety of factors

including temperature, backlight requirements and computer usage.

To ensure maximum performance of the battery, optimize your

computer’s power management features. Settings for the display and

the hard drive shutdown, as well as the use of suspend, stand-by and

hibernate mode, result in lower overall drain on the battery, effectively

increasing the computer’s operating time.

Do not use any external power source other than the AC or DC adapters

provided with the HAMMERHEAD RT. Also, do not connect to more

than one power source at a time, such as an AC power supply and

docking station, when charging the unit or permanent damage to

the battery or computer may occur.

When to replace your battery

Battery life is dependent on battery usage. Every time a battery is fully

charged and discharged, it

decreases the amount of

energy stored in the battery. To

determine if the battery is past

its prime, first check the date

code on your battery.

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Chapter 2 – Hardware Operation

•

Do not let children play with batteries.

Batteries beyond one year of service may experience shorter run times.

WalkAbout recommends replacing your batteries once a year or every

400-500 charge/discharge cycles for optimal battery performance.

Do not crush, dent or allow any deformation of the battery.

Do not disassemble or open the batteries or try to alter or bypass

the safety circuit.

•

Do not allow the battery to get wet.

Avoid exposing the battery to extremely humid environments.

Avoid exposing the batteries to electrostatic discharge.

Avoid extreme shock and vibration to the battery. Avoid dropping

the battery.

Do not use or connect the battery to any other devices.

Do not allow batteries to remain discharged for long periods of

time.

Where to purchase replacement batteries

The Hammerhead uses long lasting Lithium Ion batteries that are custom

made for WalkAbout Computers. If you need to purchase replacement

batteries for your Hammerhead computer, contact your WalkAbout sales

representative. Do not substitute any other batteries. Substituting

batteries may result in a void warranty.

•

How to store batteries when they’re not in use

Disposing of your batteries

The following storage tips will help you optimize the capacity and

performance of your batteries.

The batteries used in WalkAbout’s Hammerhead Computers are not

considered hazardous waste by EPA regulations; however local

regulations may require specific methods of disposal. We strongly

encourage recycling. WalkAbout will be happy to recycle batteries for

you. Please contact your area representative.

•

If the battery will not be in use for a month or longer, it is

recommended that it is removed from the computer for storage.

Store batteries in a cool, dry place.

•

Do not leave batteries in direct sunlight during the summer

months or any other unusually hot location.

Battery tips for the best performance

•

Do not expose battery terminals to metal objects or moisture,

which may short-circuit your battery.

For long-term storage, store batteries below 50% state of charge

because the deterioration of battery capacity is slower at lower

state of charge. However, do not store batteries in a fully

discharged state.

•

Fully discharge your battery before recharging.

Fully charge within 24 hours of discharge.

Battery charging should be done at temperatures between 0°C

to 45°C, preferably room temperature.

Discharging should be done at temperatures between –10°C to

+60°C, preferably room temperature.

Store your battery at temperatures between 20°C to +60°C. Do

not store batteries in a fully discharged state.

•

Safety and handling considerations for your batteries

To make the batteries as safe as possible, Walkabout Computers, along

with our approved vendors, has incorporated several built in safety

features to protect the pack. The safety circuit in your battery cannot

protect against handling abuse. Please use the following safety rules

when handling and using Lithium Ion batteries.

Calibrating Batteries

Periodically, batteries require calibration to improve accuracy of the

battery gauge. To ensure that the batteries are operating accurately and

at their best performance levels, we offer a Smart battery charger that

will perform the calibration procedure for you. (WalkAbout Model Number

900125-001)

•

Do not expose the batteries to extremely high temperatures. Do

not dispose of batteries in fire.

Do not short circuit the battery or reverse polarity. Avoid placing

batteries around metal objects such as keys, pocket change,

paper clips and jewelry.

This Smart battery charger is based on Intel’s System Management Bus

(SMBus) interface for Advanced Configuration and Power Interface

(ACPI). In addition to calibration, the charger can fully charge two

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Chapter 2 – Hardware Operation

batteries in less time, compared to the current WalkAbout external

battery charger. Typical Charge Time per battery is 1.7 hours.

Connectivity

Most often connectivity with the HAMMERHEAD RT is via the docking

connector on the backside of the unit. Most customers also purchase a

port replicator, DESKDOCK, or HAMMERDOCK vehicle dock that

provides standard ports for communications, keyboard, and power

supply. Port replicators and docking stations may be customized to your

requirements and may not be configured exactly as described below.

When should I calibrate my batteries?

You should calibrate your batteries if the HH Control Panel on your unit

indicates a max error of greater than 2%. To check the max error of the

battery, go to START, PROGRAMS, HHUTILITIES, HH Control Panel.

Click the Information Button, then click the BATTERIES button. On the

upper right, select the battery radio button of the battery you wish to look

at. The “Max Error” is shown on this screen.

Port replicators

Note: Only calibrate batteries when they need it. Calibrating a battery

unnecessarily will increase the cycle count and thereby reduce the

battery life.

There are several variations of port replicators (flat, angled, custom, etc.)

New connectivity options are constantly in development. The following

features are available on the standard port replicator.

What are the Over Temperature and Over Voltage boxes in the HH

Control Panel?

To insure the safety of the Hammerhead Computer at all times, the HH

Control program monitors battery temperature and voltage. If a

malfunction ever causes either of these values become too high, the

computer will shut down to prevent any permanent damage to the

computer.

COM3

VGA

Removable hard drive

The hard drive compartment allows field upgrades or repairs without

opening the HAMMERHEAD RT. Some customers may have IT

Departments that will be trained to replace hard drives at the customer

location. You should not open the hard drive compartment without

the proper training from WalkAbout Computers. Please contact

WalkAbout technical support 888-872-1100 before removing the cover

plate of the hard drive compartment. Any tampering of the hard drive will

result in a void warranty.

Male docking The male docking connector is inserted into the

connector:

female docking connector on the back of the

computer to activate all ports in the port

replicator.

External

power:

External power connector. Use only the

power supplies provided especially for the

HAMMERHEAD RT, which supply the required

DC power from a standard AC outlet.

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Chapter 2 – Hardware Operation

Keyboard:

LPT 1:

Industry standard 5 din PS2 style keyboard

connector.

Desktop docking station

The Desktop Docking Station

(DESKDOCK) provides complete

connectivity and integrated options (e.g.

LAN adapter, fax/modem, etc.) for using

the HAMMERHEAD RT on a desktop.

Industry standard 25-pin Centronics compatible

parallel connector.

COM 1:

COM 2:

Industry standard DB-9 serial connector.

COM 2 on most docking solutions is a full, nine-

pin DB-9 serial connector, although only a

subset of standard signals are supported.

The DESKDOCK offers the following

connectors for the connection of external

devices:

Thumb

screws:

Thumbscrews secure a positive connection.

Insert the port replicator fully before engaging

thumbscrews. Be careful not to over tighten

thumbscrews.

Front View

Rear View

The standard port replicator also doubles as a desktop stand for the

HAMMERHEAD RT. Simply press the male docking connector on the

port replicator into the female docking connector on the back of the unit.

The connectors are correctly oriented and only fit in one direction. It is

impossible to join them incorrectly. Make sure the connector is fully

inserted confirming the port replicator fits snuggly against the back of the

computer. Turn the thumbscrews in a clockwise direction to ensure a

reliable, positive connection. Do not over tighten. Do not connect the

port replicator to the computer while power is attached to the port

replicator. Attach the port replicator and then attach the power to the

port replicator.

•

Two RS-232 serial ports (COM1 and COM2 – 3-wire serial)

One Centronics-compatible parallel port/floppy interface

One keyboard port

Power connector

One USB port

One SVGA video port

If the HAMMERHEAD RT is equipped with video output capabilities, one

COM port can be used as a VGA port. If a DESKDOCK is equipped for

communication with a network, the connection is made through the USB

port.

Flat port replicators and custom cable sets are available when

connectivity is needed while the unit is mobile. External power should be

connected to the port replicators after being firmly connected to the

HAMMERHEAD RT. Some custom configurations provide access to

ports in the computer housing.

Vehicle docking

The HAMMERDOCK offers compact versatile mounting for a variety of

automobiles. The one-piece aluminum body ensures sturdy docking with

no adjustments. The HAMMERDOCK has tilt swivel functionality, a built-

in keyboard tray, and a push button key lock. A breakout box with a 3-

foot or 6-foot cable provides convenient installation for permanent

connections.

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Chapter 2 – Hardware Operation

CardBus/PCMCIA cards

CardBus and PC Cards are two alternative types of PCMCIA interfaces

(or slots) on laptops, desktops, and PDAs. PCMCIA cards are based on

a 16-bit interface, while CardBus is a 32-bit interface. This allows the

CardBus Card to transfer data at speeds exceeding 100 Mbps, while a

16-bit PCMCIA card transfers data at approximately 20 Mbps. CardBus

also offers lower power consumption: CardBus Cards are all 3.3-volt

cards, while 16-bit PCMCIA Cards can be 5-volt or 3.3-volt.

SIDE VIEW

FRONT VIEW

Noise reduction circuitry, surge protection, reverse polarity protection,

and power conditioning circuitry are built into the HAMMERDOCK. In

some cases a GPS receiver may also be included. Connectivity on the

rear of the HAMMERDOCK includes a power connector, keyboard

connector, and USB connector. Connectors in the “break out box” at the

end of a 3’ or 6’ cable include 1 keyboard, 2 COM ports, 1 USB and 1

parallel port.

The Type III slot in the Hammerhead RT will support both CardBus

and/or PCMCIA cards. To insert a card, take off the door by removing

the two screws that secure the door. Cards should be inserted face up

(i.e. the up arrow on the card should point toward the front of the

HAMMERHEAD RT). Do not apply excessive pressure when loading

cards. They are keyed and should slide in easily. Remove the card in

the same manner.

No adjustments are ever required to assure precision insertions of the

docking connector. The tension of the tilt/swivel functions and the angle

of the keyboard tray are the only adjustments available on the

HAMMERDOCK. All tension adjustments are made at the time of

installation with an Allen key provided with each docking system. The

keyboard tray is removable.

Most PCMCIA devices are too fragile for direct connections in field

environments. In response, WalkAbout provides a variety of doors that

extend beyond the housing to contain a combination of connectors and

cable assemblies needed to connect to common PCMCIA devices.

These extended doors serve two purposes: 1) they provide for a sturdy

and highly reliable connection not possible when connecting directly to a

PCMCIA device, and 2) they maintain the environmental integrity of the

HAMMERHEAD RT by fully sealing the PCMCIA compartment while

providing the needed connectivity. Extended doors are available only for

those PCMCIA devices that have been tested and recommended by

WalkAbout. Custom doors may be available for large purchases.

The computer can be secured in position by turning down the spring-

loaded red retention latch. Once the latch is turned completely down,

the push button lock can be depressed to prevent unauthorized removal.

Security keys for fleet users are identical to eliminate logistic problems.

The HAMMERDOCK cannot be installed without a base to mount it in the

vehicle. Contact WalkAbout for a current list of vehicle mount providers.

Internal “Flex Space” for OEM modules

In addition to a Type III CardBus/PCMCIA slot, the Hammerhead RT933

computer has an internal “Flex Space” that will accommodate optional GPS,

GSM and Bluetooth modules. The antenna for the internal module is mounted

on the top right hand side of the computer and does not interfere with the

CardBus/PCMCIA door and antenna options, which is located on the upper left

hand side of the computer.

Heater option

The HAMMERHEAD RT supports an optional heater package that

greatly improves display readability in colder environments and a hard

drive heater that prevents drive freezing. You can enable the heaters to

automatically activate while your machine is running, booting or even

while it is turned off. If enabled, the heaters will automatically activate

each time the ambient temperature falls below a predetermined level.

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Chapter 3 – Software Operation

Battery Performance and maintenance

Monitoring your battery

You can easily monitor your battery to see how much power you have

available while you are working away from your desk.

To check your battery power, double-tap the Power Meter icon in the

Windows system tray. The Power Meter icon appears as a battery when

your Tablet PC is running on battery power. The icon changes to a plug

when on AC power. You can monitor your battery as it charges to see

when it is fully charged.

3Software Operation

This chapter shows you how to improve performance of your computer

through screen calibration, battery maintenance and screen brightness

settings. It also covers some of the unique features and benefits of

Microsoft’s XP Tablet PC Edition Operating System, which comes

standard on Hammerhead RT Pen Tablets.

Setting the battery alarm

You can set a warning alarm that is activated when your battery falls

below the levels you have defined as low and critical. You can change

the battery level at which the alarm or message is activated.

CALIBRATION

Pen Tablet Calibration

•

On the taskbar, tap the Start button, and then tap Control Panel.

Tap the Power Options icon.

Tap the Alarms tab.

Under Low battery alarm and Critical battery alarm, specify the

settings that you want by moving the slider.

If you change screen orientations or sitting positions, it may be

necessary to recalibrate the pen settings. The pen should be calibrated

any time options in the tablet and pen settings are changed.

•

Tap Alarm Action to select the type of alarm notification and

resulting action you want. In the critical battery alarm section, under

Alarm Action, WalkAbout recommends a Shutdown or Hibernation

setting, not a Standby setting.

•

Go to Start, Control Panel, Tablet and Pen Settings

Tap the Settings tab

Under Calibration, tap the name of the screen orientation for which

you would like to calibrate your tablet screen.

Tap Calibrate

•

Turning off power-consuming peripherals

Follow the on-screen instructions for calibrating the screen

Note: You must calibrate the screen for each screen orientation separately.

Peripheral devices on your computer use power. For instance, your

Tablet PC may have a wireless network connection, a modem card or

USB devices. Because some of these peripherals can draw a significant

amount of power, you should consider unplugging them or turning them

off in situations where you want to conserve battery power. For

information on turning off your wireless network connection, please refer

to the manufacturer's documentation.

Touch Screen Calibration

You can calibrate your touch screen anytime you notice it may be getting

out of alignment.

•

Go to Start, All Programs

Select Hampshire TSHARC Control Panel

Under the Calibration tab, in the section marked “General Calibration,”

choose the Calibration Type (you can select a 3, 4, 7 or 20 point calibration)

and then select “Run” which will enable you to calibrate the touch screen.

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Chapter 3 – Software Operation

Using power schemes

Adjusting Screen Brightness and Backlight Settings

Power schemes are a collection of settings that manages the power

usage of your computer. You can select from a number of power

schemes that are available in Power Options in the Control Panel, you

can adjust individual settings of any available power scheme, or you can

create your own power schemes to suit your particular system and

preferences.

The Hammerhead RT comes with a Utility program that provides

additional functionality to your computer. To launch the Hammerhead

Utilities program, click on the icon found in the quick launch bar.

Standby

Standby is a low-power state in which your LCD and CPU turn off. When

you want to use the computer again, it comes out of standby quickly and

your desktop is restored exactly as you left it. Use standby to save power

when you will be away from the computer for a short time while working.

If the icon is not found, you can launch the program by clicking on

START, ALL PROGRAMS HH UTILITIES.

Adjusting screen brightness

Hibernation

The brightness of your Tablet PC screen is often the number one

consumer of power, so you can conserve battery power by turning down

the screen brightness on your Hammerhead RT. For optimal battery

function we recommend that your computer is set for “Auto Off” in bright

light, “Auto Dim” in low light and the advanced backlight settings are

loaded with default settings. This configuration is designed to give you

an optimal balance between performance and battery life. For computers

with Transmissive (indoor viewable) displays, it is highly recommended

that you do not use the “Auto Off” backlight settings.

Hibernation is a state in which your computer shuts down to save power

but first saves everything in memory on your hard disk. When you restart

the computer, your desktop is restored exactly as you left it. Use

hibernation to save power when you will be away from the computer for

an extended time.

Manual brightness adjustment

The brightness slider control allows you to manually adjust the backlight

brightness. Click on the bar and slide it to the left or right to achieve the

desired brightness. When using the All-Vis LCD, WalkAbout

recommends not to select any of the Auto Back Light Settings and to

slide the Brightness slider all the way to the right.

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Chapter 3 – Software Operation

Auto backlight settings

Advanced backlight

To have the backlight automatically turn off in direct sunlight, check the

“Auto Off in Bright Light” option.

Your computer is delivered preset with the optimal settings for most

users. For those users with special needs, such as optimizing operation

in dark environments, the Advanced Backlight settings allow for optimal

backlight performance. To make modifications to the backlight settings,

click on the Advanced Backlight button.

To have the backlight automatically dim in low light conditions, check the

“Auto Dim in Low Light” option.

To help you optimize the settings for

your special needs, the red tick mark

on the red line indicates the current

ambient light level. If the tick mark is

located to the left, there is little

ambient light. As the ambient light

becomes brighter, it will move further

to the right.

Power button function

The Power Button Option allows you to have the system respond to the

Windows button options, or toggle the backlight on & off using the power

button on the front of the unit.

To have the power button function set to Windows defined options, click

on the “Windows Defined” button. Note: Windows side button options

can be found under Control Panel / Power Options / Advanced / Power

Button.

Backlight adjustment

To have the power button set to toggle the backlight on and off, click on

the “Back Light” option.

Sliding the pink line left or right will

set the light level at which you want

the backlight to go off. If the

ambient light is greater than this

setting (i.e. ambient light is to the

right of this line) the backlight is

turned off. If the ambient light is

less than this setting (i.e. to the left

of this line) the backlight will be on.

Note: You will only be able to move the pink line within the “Sunlight”

range of the light meter indicated at the bottom.

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Chapter 3 – Software Operation

Auto dim

Windows XP Tablet PC Edition Features

The blue line represents the

minimum backlight setting at low

light levels. Sliding the blue line

This section describes some of the unique features and benefits of

Microsoft’s XP Tablet PC Edition software for your Hammerhead XRT

Pen Tablet.

up or down sets the auto dim

brightness level. Up is brighter;

down is darker. The red line

represents the minimum

backlight level and the top of the

window represents maximum

(Note: This section is not applicable for units with XP Pro, Windows 2000 or

Windows 98 Operating Systems. Most computers with these operating systems

come standard with Pen Office Calligrapher handwriting software and My-T-Pen

onscreen keyboard.)

backlight level.

Tablet and pen settings

Note: The auto dim adjustment tab’s size can be adjusted. Hitting Alt-S

using a keyboard will enable you to grab the red line and slide it until the

desired size of the tab is reached.

Windows XP Tablet PC Edition lets you customize the tablet and the

tablet pen to suit the way you work. Not all users have to use the same

Tablet and Pen Settings. Individual users can save their own settings.

Attributes related to use of the pen can be adjusted by clicking on

Control Panel, Tablet and Pen Settings.

The orange segment represents the

light level at which the backlight is at

full brightness. At light levels lower

than this, Auto dimming takes place,

as represented by the sloping yellow

In this section you can:

• Change the screen orientation between landscape and portrait modes.

• Set the pen for left- or right-hand use.

• Change the default settings of the hardware buttons on Tablet PC.

• Change how a pen matches mouse movements, such as single-click,

double-click, right–click, and hover.

• Set handwriting-recognition language.

• You can also customize features of Microsoft Windows Journal, Input

Panel, and Sticky Notes to get the most from your Tablet PC.

line.

This full brightness range

setting can be adjusted by dragging

the orange line to the right or to the

left.

Note: The red tick mark moves only when

settings in the Auto Backlight settings window are checked.

Screen rotation

Tablet PC supports rapid display rotation between portrait and landscape

modes without requiring the user to restart the computer. That makes it

easy for users to work in either mode according to their preferences. For

example, when annotating PowerPoint slides, it may be preferable to

work in landscape mode—the same orientation as most PowerPoint

slides. However, when taking notes in Windows Journal, it is more

natural to do so in portrait mode—just like taking notes in a paper

notebook. The Tablet PC screen displays rotate almost instantly, so the

user can go back and forth as often as desired or needed for a specific

task.

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Chapter 3 – Software Operation

the floating Tablet PC Input Panel icon. The icon appears automatically

when you rest the pen near the field that you want to complete, such as

the "To" field in a new Microsoft Outlook e-mail message, or when you

tap the location on the screen where you want to insert text, for example,

in the middle of a paragraph in a Microsoft Office Word 2003 document.

How do I rotate the screen on my Hammerhead RT?

•

In the sys-tray, click on the display settings icon; this will open the

display properties menu. See figure below.

You can move Input Panel anywhere on the screen by using the move

handle, which appears at the far right side of Input Panel. Or, you can

dock Input Panel—that is, set it to appear at the top or bottom of the

screen. When docked, Input Panel is always available and does not

cover any open windows.

•

Click on the settings tab.

Click the advance button.

Click the LynxEM+6 tab.

Turn on the screen rotation

option. See figure at right.

Click OK button.

•

The system will prompt a

degree of rotation.

•

Select a degree; click OK.

Note: The pen may need to be calibrated after rotating the screen. See

pen calibration on page 20.

Handwriting using the Input Panel

One way to write with the digital pen when you're not using your

keyboard and mouse is by going to the Input Panel. The Input Panel has

three views, the writing pad, character pad and the on-screen keyboard.

You can input text into applications using your own handwriting on the

writing pad and/or character pad or tap in characters using your pen with

the on-screen keyboard. The Tablet PC Input Panel is hidden when you

first start, but is easily opened.

Input Panel offers three entry modes—the writing pad, the character pad,

and the on-screen keyboard.

How to open the Input Panel

Click the Input Panel button on the task bar. The Tablet PC Input Panel

opens. To hide the Input Panel, click the Input Panel button again. To

open Input Panel next to the location where you want to enter text, tap

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Chapter 3 – Software Operation

On-screen Keyboard

Writing Pad

Use the on-screen keyboard when you don't want to use ink but you do

want to use the pen, or when you're using a Tablet PC without an

attached keyboard. Simply tap the letters on the keyboard to form words.

Input Panel enters the text directly in the field or at the insertion point of

the active program. The on-screen keyboard is especially useful for

entering small amounts of text, such as passwords and file names.

You can enter text by using ink in the writing pad. The writing pad is

especially useful for tasks such as adding text to a Word 2003 document

or updating a Microsoft Office Excel 2003 spreadsheet. As you write,

Input Panel expands to accommodate more text as needed. If you want

to convert ink to text, Input Panel does so dynamically.

Customization

You can customize Input Panel based on your personal preferences,

such as inserting text automatically, changing the ink thickness, and

defining the amount of space between the lines in the writing area.

Character Pad

The character pad also converts your ink to text so that it can be inserted

into a program, but you use it to enter one letter at a time. The character

pad is particularly useful when you need the highest levels of accuracy—

for example, when you're entering an e mail address or a URL. The

characters that you enter into the character pad are immediately

converted to text, so you can spot and fix any errors immediately.

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Chapter 3 – Software Operation

Speech

You can use your voice either to dictate or give commands. For example,

you can dictate to your Tablet PC to enter text into a program. You can

use voice commands to correct any errors, format text that you have

dictated, save documents, switch between programs, move around

within a program, or perform other actions to control any Windows-based

program. As you speak into your microphone, Input Panel changes your

spoken words into text.

Speaking to your computer is often easier and quicker than using your

tablet pen to enter text. It may also be more comfortable, allowing you to

rest your hands and wrists. You can also save thoughts or ideas

immediately, before you forget them. You can use speech features and

your tablet pen at the same time. Use the microphone to enter text, and

then use the pen to correct and format the text.

Handwriting using Microsoft Windows Journal

Microsoft Windows Journal allows you to take notes in your own

handwriting, just like on a piece of paper. You can later convert those

notes to text if you wish or leave them as "ink." In either case, they're

completely searchable. You can also create drawings or graphics that

can be saved or sent to other applications from Windows Journal. You

can even share journal files with non-Tablet PC users by exporting them

as MHTML files, which others can view with Microsoft Internet Explorer

version 5.0 or later, or by exporting them as TIFF images for viewing with

a viewer that is installed by default on Microsoft Windows 98 or later.

How to restore default settings in Windows Journal

You can restore all Windows Journal settings to their defaults such as

Pen settings, Highlighter settings, Menu and tool bar positions, Find

pane and note list pane positions, and Stationery settings. To restore all

Windows Journal settings:

How to access Windows Journal

•

Click on Tools in the menu bar

Choose Options

Click on the Other tab

To access Windows Journal, click on Start, All Programs, and Windows

Journal.

Under Restore, click the Restore button

How to convert handwriting to text in Windows Journal

Journal Note Writer has appeared in Printers. Is this normal?

•

Click the Selection Tool icon on the toolbar.

Circle the handwriting that you want to be converted.

Click on Actions in the Menu Bar.

Yes. Journal Note Writer is the virtual printer for the Journal application.

Then select Convert handwriting to text.

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Chapter 3 – Software Operation

How to reinstall the Journal Note Writer Printer

How to create "sticky notes"

If you have accidentally deleted this "printer", replace it as follows:

You can use the Sticky Notes accessory to write and store short notes,

phone numbers, and other reminders. You can place sticky notes directly

on your desktop as quick reminders or in any OLE-enabled program,

such as Word, to add electronic comments or reminders to your

documents.

•

Click on Start

Click on Run

Type in: journal /RepairNoteWriter

Click on OK

Launch the Journal application

Check in Printers to ensure Journal Note Writer is now present

How to improve handwriting recognition

•

Calibrate the tablet PC pen and screen

Hold the tablet pen the same way that you hold a pen or pencil when

writing on paper

•

Hold the pen near the tip and rest your hand on the screen

Write using cursive letters in a straight line

Avoid printing all uppercase letters

Write legibly, at a constant speed with even spacing between letters

and words

•

Write uppercase letters larger than lowercase letters

Avoid empty spaces

Avoid putting additional words, diagrams, or drawings within existing

handwriting in a note

How to set the pen and screen for left-handed users

The tablet pen and screen settings have a setting for left or right-handed

users. Follow these steps to change handedness settings.

•

Double-tap the Change Tablet and Pen Settings icon in the

Notification Area of the Windows Taskbar.

•

Under Handedness, select right-handed or left-handed.

Under Menu Location, select right-handed or left-handed.

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Chapter 3 – Software Operation

How to write in Microsoft Excel or Word files

To create a sticky note:

In order to use the Tablet PC features in these applications, you must

obtain the Microsoft Office XP Pack for Tablet PC. This is available only

from Microsoft's website. If you use the pen to write in Microsoft Word or

Excel, and you are sharing the file with another user who does not have

Windows XP Tablet PC Edition, they will be able to see the ink

comments if they are using Office 95 or a newer versions. However they

will not be able to do anything with the document such as editing in ink,

etc.

•

Launch Sticky Notes and the application automatically opens to a

new note.

Start writing on the surface of the note.

Click the red record button to record a voice message for a

maximum of 30 seconds per note.

To create another note, click the New Note button.

•

InkBall

Tablet PC also comes with the InkBall accessory, a game to challenge

and develop your tablet pen skills. The object of InkBall is to earn points

by drawing ink strokes that guide colored balls into holes of the same

color.

OTHER QUESTIONS ABOUT XP TABLET PC

Can user rights limit functionality of Windows XP Tablet PC

Edition?

The same user rights that apply to Windows XP Professional also apply

to Windows XP Tablet PC Edition.

Can I reinstall or remove one of my Tablet PC components?

Tablet PC components cannot be independently installed, removed, or

reinstalled.

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Chapter 4 – FAQs

How do I activate the “Screen Keyboard”?

•

If you are using Windows XP Tablet PC, click the Input Panel button

on the task bar. The Tablet PC Input Panel opens.

If you are using MS Pen services: From the Windows desktop,

navigate through the Start Menu to the Program group named “Pen

Services”. Click on the icon for the screen keyboard in this group.

FAQs

•

If you are using My-T-Pen: From the Windows desktop, navigate

through the Start Menu to the Program group named “My-T-Pen”.

Click on the icon for “My-T-Pen” in this group.

Following is a list of common questions and answers that are presented

to WalkAbout’s telephone support technicians. If you don’t see an

answer to your question here, please contact Technical Support at 888-

872-1100 and one of our Representatives will be able to help you.

How can Hand Writer Recognition be disabled?

•

For XP Tablet PC Edition, the handwriting recognition cannot be

disabled.

What options are available for loading software into

the Hammerhead RT?

For MS Pen services, open the control panel applet for Hand Writer

Settings. There is an option located under the Personal tab that will

allow the user to set the time delay for “Switch from Ink to Text

Selection”. Set this adjustment to the extreme left (0.0 seconds) to

disable Hand Writer Recognition.

•

USB Floppy Drive

USB CD-ROM

Local Area Network

Direct Cable Connection

•

For Calligrapher, the handwriting recognition is only active when the

calligrapher program is running.

How do I install drivers for peripheral devices sold by

WalkAbout?

How can I perform CTRL ALT DEL without a keyboard?

•

Device drivers for peripherals that WalkAbout distributes reside on

the Hammerhead where they can be installed as needed.

Contact Technical Support for assistance on any of these

installations at 888-872-1100.

•

To get to the Windows Login Screen, you can depress the on/off

switch twice (with a ½ second delay between pressings) for a CTRL

ALT DEL function.

How do I install drivers for peripheral devices not sold

by WalkAbout?

What do I do if the unit locks up or freezes while under Windows?

•

In the event that Windows locks up and you lose control of screen

activity, you can depress the on/off switch twice for a CTRL ALT DEL

function or hold the side power button for a period of 4-5 seconds to

force a “hardware shutdown”.

•

Device drivers for peripherals not distributed by WalkAbout will

require loading via one of the options listed above.

Contact WalkAbout Technical Support at 888-872-1100 for loading

device drivers for any variety of peripheral that may need to be

installed.

How do I clean the champ connector on the back of the

Hammerhead?

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Chapter 4 – FAQs

What can I do when the “Start” button disappears?

•

A non-metallic bristle brush can be used to sweep out any dust or

foreign particles

•

In pen computing, it is not uncommon for the user to inadvertently

resize the task bar so that it is not visible on the screen.

How do I clean the glass on the face of the unit?

•

On pen machines, a non-abrasive glass cleaner can be used to

wash the display glass.

First, attempt to recover the start button and task bar by moving

around the edges of the display to see if you will get a double arrow.

If you get a double arrow, simply drag the task bar to the size you

need.

On touch screen machines, a plastic cleaner such as ‘Plexus’ can be

used to clean the display.

•

If not, follow these directions (note: you will need a keyboard to

perform this function. Do not attempt to use the pen during this

process.

What do I do when the pen gets out of alignment?

•

When using Windows XP Tablet PC Edition, the pen should be

recalibrated any time you change Screen Orientations or sitting

positions. Go to Start, Control Panel, Tablet and Pen Settings. Tap

1. Press the <CTRL>, <ESC> keys in combination to display the

“Start” menu.

2. Press the <ESC> button and the menu will disappear. You have

now placed the focus on the “Start” button.

3. Press <ALT>, <SPACEBAR> keys in combination to display a

context menu.

4. Use the cursor keys to navigate in the context menu and

highlight “Size”.

the Settings tab.

Under Calibration, tap the name of the screen

orientation for which you would like to calibrate your tablet screen.

Tap Calibrate. Follow the on-screen instructions for calibrating the

screen. You must calibrate the screen for each screen orientation

separately.

5. Press <ENTER> and the pointer will move to the middle of the

taskbar along the edge of the display and become a two-way

arrow.

6. Using the cursor key, size the task bar to your preference.

7. Press the <ENTER> key to set the task bar size.

•

If you are using MS Pen services: In the Windows Control Panel is

an applet labeled Hand writer Settings (pen settings on some

machines), which has the pen alignment utility. You may have to

attempt alignment more than once to get the desired result.

If you are using Pen with Calligrapher: From the Windows desktop,

navigate through the Start Menu to the Program group named “Fine

Point” (“Mutoh pen system driver” on some units). In this group, click

on the icon for “Recalibrate” and follow the onscreen instructions.

•

To avoid this problem in the future, try sizing the task bar to be larger

than the default. This can be done at your discretion. Windows XP

also gives you the option of locking the task bar so this will not

happen. WalkAbout highly recommends locking your taskbar if you

are using Windows XP. To lock your taskbar:

What if the pen still will not align?

1. Right click on the taskbar.

2. Select the properties tab.

3. Under task bar tab menu, check “lock the taskbar.”

•

Check that the user has not altered the Windows Display settings to

a screen resolution other than factory default. If so, adjust the

setting to factory default, reboot the unit and attempt pen alignment.

See supporting documentation for instructions on reinstalling the pen

services software. This will typically cure problems with damaged

support files that impact the pen function.

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Chapter 4 – FAQs

Is the heater package available on the Hammerhead RT?

What do I do when the battery discharges and will not charge in the

unit?

•

The optional hard drive heater and screen heater that activates at 20

F is available on both the RT800 and RT933.

•

There are several fused circuits in the Hammerhead designed to protect the

core electronics. In the event that the unit will not initiate the charge cycle,

there may be a blown fuse in the circuit. See Battery Use and Care in

Chapter 2 for more information on charging your battery(s).

Can I purchase a carry case for the Hammerhead RT800?

•

The RT800 comes with shock absorbing rubber bumpers and

removable rugged carry handle that eliminate the need for a carry

case. The RT933 design does not have the rubber bumper system

but comes with a padded carry case for added protection.

What external peripherals does the Hammerhead RT support?

•

The Hammerhead RT has a Type III CardBus/PCMCIA slot which will

accommodate either one Type III card or up to two Type II devices.

Can I use a Hammerhead XRT carry case on my Hammerhead RT933?

How can USB networking be utilized in the Hammerhead?

•

No. Although the physical dimensions of the Hammerhead XRT and

the Hammerhead RT933 are the same, the required carry case

openings for the power switch, speaker and built-in Ethernet are in

different locations.

•

WalkAbout manufactures Desk Dock and Wall Dock solutions with a

USB network adapter that communicates to the Hammerhead via the

docking connection and connects to the network hub by way of

standard network patch cabling.

Are the power requirements and physical connection the same on both

the Hammerhead XRT and Hammerhead RT?

•

USB functionality is supported under Windows ’98, 2000, XP Pro

and XP Tablet PC Edition.

•

Both the XRT and the RT800/933 use the same AC power supplies

and docking stations.

How can USB be utilized in the Hammerhead?

•

The Hammerhead is manufactured with a single USB connection on

the side of the unit. This USB connection can be used for a wide

variety of USB type devices.

There is also an additional USB port in the champ connector,

available on the desk dock, vehicle dock, and wall dock.

Are the PCMCIA doors the same for the Hammerhead XRT and the

Hammerhead RT?

•

PCMCIA doors for the XRT and RT product lines are not

interchangeable. Both have comparable PCMCIA door options but

the screw hole locations and surface sealing areas are slightly

different.

What are WalkAbout’s Technical Support hours of operation?

•

WalkAbout staffs the Technical Support department Monday through

Friday 8:00 AM to 8:00 PM Eastern Standard Time.

What is your best screen for direct sunlight on the Hammerhead RT?

•

WalkAbout’s All-Vis display maximizes color definition and provides

superior visibility for indoor, in-vehicle and outdoor environments.

Capitalizing on the backlighting features of the Transmissive display,

the All-Vis technology adds the ability to reflect ambient light making

the display extremely powerful both indoors and outdoors.

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Chapter 5 – Warranty

(i)

This Warranty applies to the retail purchaser or lessee of Products and

Accessories that have been properly installed, used and serviced

according to the specifications provided and practiced by WalkAbout

Computers.

(ii)

Damage due to abuse, accident, misuse, modification, misapplication,

or damage as a result of shipment or improper service cancels all

obligations of WalkAbout Computers under this Warranty.

5Warranty Information

(iii)

THIS WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES OR

CONDITIONS, WHETHER ORAL OR WRITTEN, EXPRESSED OR

IMPLIED, WARRANTIES OR CONDITIONS OF MERCHANTABLE

QUALITY AND FITNESS FOR A PARTICULAR PURPOSE AND

THOSE ARISING BY STATUTE OR OTHERWISE IN LAW OR FROM

THE COURSE OF DEALING IN OR USAGE OF TRADE. SOME

JURISDICTIONS DO NOT ALLOW THIS LIMITATION, SO THE

ABOVE EXCLUSION MAY NOT APPLY TO YOU.

This chapter outlines coverage, terms and conditions of WalkAbout

Computer’s Limited Warranty and how to obtain warranty service.

The standard WalkAbout Computers Limited Warranty is valid for one

year from the date of shipment. Extended warranty protection is

available for up to four additional years.

(iv)

This Warranty and the statute of limitations shall run concurrently with

any acceptance period. No suit, litigations, or action shall be brought

based on the alleged breach of this Warranty or implied warranties more

than two (2) years after the date of purchase in those jurisdictions

allowing such a limitation; otherwise, no such action shall be brought

more than two (2) years after the expiration of this Warranty.

WALKABOUT COMPUTERS

LIMITED WARRANTY

1. WHAT IS COVERED BY THIS WARRANTY

WalkAbout Computers, Inc. warrants for the duration of this limited warranty

(“Warranty”) that WalkAbout Computers’ products, which are comprised of

the HAMMERHEAD RT family of products, all accessories to such Products

manufactured or created by WalkAbout Computers (“Accessories”), and all

replacement Products and Accessories repaired or replaced pursuant to the

Warranty (“Replacement Products”) are free from defects in material and

workmanship under normal use and service subject to the terms and

conditions set out below.

4. HOW TO OBTAIN WARRANTY SERVICE

(i)

Immediately notify WalkAbout Computers or a WalkAbout Computers

Authorized Reseller of problems encountered during the warranty

period. As appropriate, WalkAbout Computers will provide a return

merchandise authorization number (the “RMA” number) for the return of

your Products, Accessories and/or Replacement Products.

(ii)

Label and/or include the following information with the

Products/Accessories shipping container:

2. LENGTH OF WARRANTY

a) your name, address and telephone number

b) the RMA number received from WalkAbout Computers,

c) a description of the problem, and

d) proof of the date of original purchase from WalkAbout

Computers, e.g., bill of sale or other evidence indicating the date

of original purchase.

The Warranty is valid for a period of one (1) year for Products and

Accessories, from the original date of sale from WalkAbout Computers

and/or a WalkAbout Computers Authorized Reseller. During any such period,

WalkAbout Computers will, at its option, either repair or replace with new or

“like new” used parts any of the Products, Accessories or Replacement

Products sold by WalkAbout Computers which prove to be defective,

provided that such Products or Accessories are returned in accordance with

the terms of this Warranty.

3. TERMS AND CONDITIONS

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Chapter 5 – Warranty

(iii)

(iv)

Return the Products, Accessories and/or Replacement Products with the

above mentioned information, transportation and insurance costs

prepaid to WalkAbout Computers’ warranty repair facility at the address

noted below. WalkAbout Computers is not responsible for loss or

damage, which may occur in transit.

any event, WalkAbout Computers’ liability for any breach shall be limited

to actual direct, provable damages not to exceed the amount originally

paid to WalkAbout Computers for the Product and/or Accessories.

These limitations apply to all causes of action, including breach of

contract or negligence. Some jurisdictions do not allow the exclusion or

limitation or certain remedies including damages, so the above

exclusion or limitation may not apply to you.

Once repaired or replaced under the terms specified in the Warranty,

WalkAbout Computers will return ship, pre-paid, the Products,

Accessories and/or Replacement Products to the originating party.

(iv)

WalkAbout Computers is not responsible for any third-party software

created for use in the integration and/or operation of any Products,

Accessories and/or Replacement Products whether or not such third-

party software was installed by WalkAbout Computers. Maintenance

and support service for third-party software is the sole responsibility of

the creator thereof.

5. WHAT IS NOT COVERED?

(i)

This Warranty does not cover and WalkAbout Computers shall not be

liable for any loss resulting from:

a) parts and components of products, software and/or accessories

not supplied by WalkAbout Computers,

6. ADDITIONAL INFORMATION

b) parts and components of Products, Accessories, and/or

Replacement Products and software related thereto supplied,

installed and/or distributed but not manufactured, created and/or

assembled by WalkAbout Computers, for which WalkAbout

Computers provides a warranty depot service only;

c) damage to Products, Accessories and/or Replacement Parts

caused by accident, fire, floods, or acts of God;

d) improper use or care of the Products. Accessories and/or

Replacement Parts or failure to use Product and/or Accessory as

stipulated in the owner’s manual supplied by WalkAbout

Computers;

(i)

The agents, dealers and employees of WalkAbout Computers are not

authorized to make any modifications to this Warranty, or additional

warranties binding on WalkAbout Computers about or for Products,

Accessories and/or products sold or supplied by WalkAbout Computers.

Additional statements, whether oral or written, except signed written

statements from an officer of WalkAbout Computers, do not constitute

warranties and should not be relied upon.

(ii)

The Warranty gives you specific legal rights. You may also have other

rights which vary from one jurisdiction to another.

e) defects or damage caused by mishandling, misuse, improper

testing or improper operation;

f) defects or damage caused by adjustments, alterations or

modifications of any kind;

g) repair by someone other than WalkAbout Computers or a

WalkAbout Computers Authorized Reseller for a defect or

malfunction covered by this Warranty; and

(iii)

For certain non-WalkAbout Computers products, product components,

software and accessories supplied and/or distributed by WalkAbout

Computers which are expressly warranted by the manufacturer of such

products, WalkAbout Computers will provide a warranty depot service.

Where applicable, information with respect to this service will be

included.

h) programming or service by anyone other than WalkAbout

Computers or a WalkAbout Computers Authorized Reseller.

(ii)

WalkAbout Computers is not responsible for and shall not be liable for

transportation and insurance charges incurred in or damages resulting

from transporting the Products, Accessories and/or Replacement

Products to WalkAbout Computers for warranty service.

(iii)

WalkAbout Computers shall not be responsible for consequential,

special, incidental or contingent damages or expenses of any nature or

kind whatsoever, including, without limitation, damages for any loss of

revenue, profits, property, information or use of any kind. Such

damages and expenses are not recoverable under this Warranty, even if

WalkAbout Computers has been notified of the possibility thereof. In

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Chapter 5 – Warranty

Notices

7. COMPANY INFORMATION AND RETURN ADDRESS

All returns for warranty service should be made to:

WalkAbout Computers

1501 Northpoint Parkway, Suite 103

West Palm Beach, FL 33407

(888) 462-0300

WalkAbout Computers

1501 Northpoint Parkway, Suite 104

West Palm Beach, FL 33407

Phone: (561) 712-1200

(561) 712-0300

FAX:

(561) 712-9580

Customer Service

Disclaimer

Toll-free technical support is available from 8:00 a.m. to 8:00 p.m. EST by calling

(888) 872-1100. Please call this number to receive return merchandise

authorization prior to returning any equipment for repairs of any type.

This publication is protected by copyright and all rights are reserved. No

part of it may be reproduced or transmitted by any means or in any form,

without prior consent in writing from WalkAbout Computers.

The information in this guide has been carefully checked and is believed

to be accurate.

However, WalkAbout Computers assumes no

responsibility for any inaccuracies that may be contained in this manual.

In no event will WalkAbout Computers be liable for direct, indirect,

special, incidental, or consequential damages resulting from any defect

or omission in this manual, even if advised of the possibility of such

damages.

In the interest of continued product development, WalkAbout Computers

reserves the right to make improvements in this manual and the products

it describes at any time, without notice or obligation.

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Notices

Trademark Acknowledgments

Radio Frequency Emissions Statement

Federal Communications Commission (FCC) Statement

PhoenixBIOS™ 6.0 is a trademark of Phoenix Technologies Ltd.

Microsoft® Windows® 98 is a registered trademark of Microsoft

Corporation.

Note: This equipment has been tested and found to comply with the

limits for a Class B digital device pursuant to Subpart J, Part 15 of the

FCC rules. These limits are designed to provide reasonable protection

against harmful interference in a residential installation. This equipment

generates, uses, and can radiate radio frequency energy and, if not

installed and used in accordance with the instructions, may cause

harmful interference with radio communications. However, there is no

guarantee that interference will not occur in a particular installation. If

this equipment does cause harmful interference to radio or television

reception, which can be determined by turning the equipment off and on,

the user is encouraged to try to correct the interference by one or more

of the following measures:

Microsoft® Windows NT Workstation 4.0 is a registered trademark of

Microsoft Corporation.

Microsoft® Windows® 2000 is a registered trademark of Microsoft

Corporation.

Microsoft® Windows® XP Pro is a registered trademark of Microsoft

Corporation.

Microsoft® Windows® XP Tablet PC Edition is a registered trademark of

Microsoft Corporation.

Microsoft® Windows® have been licensed to WalkAbout Computers.

Mobile Intel® Pentium® III Processor-M is a registered trademark of Intel

Corporation.

•

Reorient or relocate the receiving antenna.

Increase the separation between the equipment and receiver.

Connect the equipment into an outlet on a circuit different from the

receiver.

Consult WalkAbout Computers at (888) 872-1100 for additional

information and help.

All other trademarks and registered trademarks are the property of their

respective holders.

•

Properly shielded, grounded cables and connectors have been provided

with this equipment and must be used to ensure proper functionality and

compliance with FCC rules. Unauthorized changes or modifications

could void the user's authority to operate the equipment. Replacement

cables and connectors are available from:

WalkAbout Computers

1501 Northpoint Parkway, Suite 103

West Palm Beach, FL 33407

This device complies with Part 15 of the FCC Rules. Operation is

subject to the following two conditions:

1. This device may not cause harmful interference, and

2. This device must accept any interference received, including

interference that may cause undesired operation.

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Notices

If necessary, the user should consult an experienced radio/television

technician for additional suggestions. The user might find the following

book prepared by the Federal Communications Commission helpful:

"How to Identify and Resolve Radio-TV Interference Problems"

This booklet is available from the following:

Public Contact Branch

Room 725

Consumer Assistance & Small Business

Division - Room 254

1919 M St. NW

Washington, DC 20554

(202) 634-1940

Washington, DC 20554

(202) 632-7000

Canadian Department of Communications Compliance Statement

This equipment does not exceed Class B limits per radio noise

emissions for digital apparatus, set out in the Radio Interference

Regulation of the Canadian Department of Communications.

Human Exposure Compliance Statement

FCC rules compliance with RF hazard and broadband PCS

Note: Motorola certifies that the Motorola G18 Radio Module (FCC ID:

1HDT6AC1) complies with the RF hazard requirements applicable to broadband

PCS under the authority of 47 CFR Part 24, Subpart E of the FCC Rules and

Regulations. This certification is contingent upon installation, cooperation and use

of the Motorola G18 and its host product in accordance with all instructions

provided to both the OEM and end user. When installed and operated in a

manner consistent with instructions provided, the Motorola G18 meets the

maximum permissible exposure (MPE) limits for general population / uncontrolled

exposure as defined in section 1.130 of the FCC Rules and Regulations.

WalkAbout Computers, Inc.

1501 Northpoint Parkway, Suite 104

West Palm Beach, FL 33407

www.walkabout-comp.com

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