Intel Computer Hardware SRCU31 User Manual

Intel® Server RAID Controller U3-1  
(SRCU31)  
User’s Manual Rev 1.0  
April 2000  
Order Number: 273290-001  
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Contents  
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4.3  
Configuring RAID Volumes Using the  
4.3.3  
Launching the Intel® Integrated RAID Storage Console for Remote Administration..4-  
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B.8  
Remote Management (Windows Terminal Server configured with Service Pack 4 and Internet In-  
Figures  
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2-19  
Installing the Operating System on an SRCU31 RAID Volume, a Pass-through Disk  
Existing Operating System ......................................................................................................2-21  
Installing the Operating System on an SRCU31 RAID Volume, a Pass-through Disk/IDE  
2-23  
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Data Map of a RAID Level 10 Volume with 3 Disks, Showing the First 4 Stripes -  
5-5  
5-6  
Data Map of a RAID 10 Volume with 5 Disks, Showing the First 4 Stripes  
Tables  
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Quick Start Instructions  
1
1.1  
Summary of Contents  
1.2  
Before You Begin  
1.2.1  
FCC/Emissions Disclaimer  
This equipment has been tested and found to comply with the limits for a Class B digital device,  
pursuant to Part 15 of the FCC Rules, CISPR 22, and EN55022. These limits are designed to  
provide reasonable protection against harmful interference in a residential installation. This  
equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in  
accordance with the instructions, may cause harmful interference to radio and television reception.  
However, there is no guarantee that interference will not occur in a particular installation. If this  
equipment does cause interference to radio and television reception, which can be determined by  
turning the equipment off and on, the user is encouraged to try to correct the interference by one or  
more of the following measures:  
Reorient or relocate the receiving antenna  
Increase the separation between the equipment and the receiver.  
Connect the equipment into an outlet on a circuit different from that which the receiver is  
connected.  
Consult an experienced radio/TV technician for help.  
1.2.2  
Warning  
The connection of a non-shielded equipment interface cable to this equipment will invalidate the  
FCC certification of this device and may cause interference levels that exceed the limits established  
by the FCC for this equipment. It is the responsibility of the user to obtain and use a shielded  
equipment interface cable with this device. If the equipment has more than one interface connector,  
do not leave cables connected to unused interfaces unless otherwise instructed to do so in the user  
manual.  
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Changes or modifications not expressly approved by the manufacturer could void the user's  
authority to operate the equipment.  
1.2.3  
Canadian Users  
This Class B digital apparatus meets all requirements of the Canadian Interference-Causing  
Equipment Regulations.  
Cet appariel num'erique de la Class B respect toutes les exigences du Reglement sur materiel  
brouilleur du Canada.  
1.2.4  
Warnings and Cautions  
1.2.4.1  
Warnings  
This guide is for qualified technical personnel with experience installing and configuring PCI  
adapter cards.  
Read and adhere to all warnings, cautions, and notices in this guide and the documentation  
supplied with this product.  
1.2.4.2  
Cautions  
Take precautions to prevent electrostatic discharge (ESD) damage before handling the Intel®  
Server RAID Controller U3-1 Adapter Card.  
Electrostatic discharge (ESD) can damage adapter card components. Perform the described  
procedures only at an ESD workstation. If no such station is available, you can provide some ESD  
protection by wearing an antistatic wrist strap and attaching it to a metal part of the computer  
chassis.  
1.2.5  
About the Documentation  
This chapter introduces you to SRCU31 and provides the complete set of instructions to install and  
configure the SRCU31 product. Table 1-1 gives brief descriptions of each chapter in the SRCU31  
User’s Manual. For information on ordering this and other Intel publications, write to:  
Intel Corporation  
Literature Sales  
P.O. Box 5937  
Denver, CO 80217-9808  
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Quick Start Instructions  
You can also order manuals by phone by calling: 1-800-548-4725  
Table 1-1. Documentation  
Chapter/Appendix Title  
Description  
Abbreviated version of the installation procedure.  
Describes the installation procedures and where to begin to use this  
product. Also describes RAID Configuration Utility and Advanced  
RAID Configuration Utility.  
Describes the Intel® Server RAID Controller U3-1 Utilities, including  
RAID Recovery/Update Utility.  
Read this document before using the RAID Configuration Utility to  
initially configure the RAID subsystem. Read this document before  
using a browser to configure a RAID subsystem. Describes how to  
administer and support the RAID subsystem during and after the initial  
configuration.  
Presents an introduction to RAID and describes the Intel® Server  
RAID Controller U3-1 and its features.  
Describes hardware, features and specifications of the Intel® Server  
RAID Controller U3-1.  
Addresses questions and issues that may be encountered when using  
the Intel® Server RAID Controller U3-1.  
Describes error and warning messages for the Flash Recovery Utility  
and Firmware Update Utility.  
1.2.6  
Online HTML Documentation  
In addition to the printed documentation, this kit also provides an online/html version of the printed  
manual. This online information can be displayed and printed with any HTML-compatible  
browser, such as Microsoft Internet Explorer* or Netscape Navigator*. Start with <CD-ROM  
DRIVE>:\Docs\cover.htm  
1.2.7  
1.2.8  
Intended Audience  
To use this product you should be experienced in configuring computer equipment. For example,  
you should be able to install and configure your OS to recognize peripherals and you should be  
able to use software utilities to configure and troubleshoot those installed components.  
Product Check List  
The following hardware and software components are supplied with the standard shipping package:  
Intel® Server RAID Controller U3-1 (SRCU31) adapter card  
Intel® Server RAID Controller U3-1 CD-ROM  
Intel® Server RAID Controller U3-1 Quick Start Guide  
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1.2.8.1  
Contents of the Intel® Server RAID Controller U3-1 (SRCU31) CD-ROM  
(bootable)  
SRCU31 User' Manual in DOS and Windows format  
Intel® Integrated RAID Software  
— Firmware  
— Drivers (OSM's)  
— Utilities (Make Diskettes, Firmware Updates, Advanced RAID Configuration, etc.)  
— Monitor Application  
— Storage Console  
— DMI Component Instrumentation  
— SNMP Extension Agents  
The SRCU31 User' Manual is provided on the CD-ROM in an online/html format (at  
<cdromdrive>:\docs\index.htm) viewable with any HTML-compatible browser, such as Microsoft  
Internet Explorer* or Netscape Navigator*. The User's Manual can also be displayed and printed  
using Adobe Acrobat Reader* (provided on the CD-ROM).  
1.3  
Introduction  
The SRCU31 is comprised of the i960® I/O processor based hardware, firmware and the Intel  
Integrated RAID software with an easy to use html interface.  
This guide provides Intel Integrated RAID software installation information and provides a set of  
instructions to install and configure the SRCU31. For detailed information on installing and  
configuring the SRCU31, see Chapter 2, “Advanced Installation Steps”.  
Figure 1-1. Hardware/Software Installation Overview  
Begin  
Create Bootable  
RAID Volume  
Using RAID  
Configuration  
Utility  
Installation of  
OS on a  
Gather Required  
Hardware  
and  
Install  
Adapter Card  
Intel® Integrated  
RAID  
Software  
Volume  
Run  
Create OS  
Installation  
Driver Diskette  
Intel® Integrated  
RAID  
Install OS on a  
RAID Volume  
Setup  
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Figure 1-2. SRCU31 Adapter Card  
SDRAM DIMM socket  
Intel® i960® RN I/O Processor  
100 MHz Core  
32 MB to 128 MB  
Unbuffered, PC 100, ECC  
Hardware XOR  
External VHDCI Connector  
Internal 68-pin Connector  
16Mb Flash  
Flash Recovery  
(FRU) Jumper  
PCI 64-bit, 33MHz  
Ultra160 SCSI  
LSI Logic SYM53C1010  
SDRAM DIMM  
A7469-01  
1.3.1  
Intel Server RAID Controller U3-1 Hardware Setup  
1.3.1.1  
Hardware Requirements  
Server with CD-ROM Drive not attached to Intel Server RAID Controller U3-1  
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One available PCI slot (64bit, 33MHz recommended)  
Monitor display resolution of 800 x 600 or higher (recommended)  
Intel Server RAID Controller U3-1 Adapter Card  
PCI 2.2 Compliant System BIOS  
Memory: SDRAM DIMM ECC unless already installed (see supported parts at http://  
support.intel.com/support/motherboards/server/srcu31)  
1.3.1.2  
Installing SRCU31 into a System  
The SRCU31 comes with the Intel Integrated RAID firmware already programmed into the flash  
memory. Note that you must install an approved SDRAM ECC DIMM into the memory socket  
prior to SRCU31 installation. See Hardware Requirements. Refer to the approved memory list at  
http://support.intel.com/support/motherboards/server/srcu31.  
1. Power down the system, disconnect power cord(s) and remove the system cover.  
2. Install the SRCU31 into an available PCI slot. Connect one end of the SCSI cable to the  
internal (68 pin) or external (VHDCI) SCSI connector on the SRCU31. Connect the other end  
of the SCSI cable to the SCSI drives or drive enclosure.  
3. Replace the system cover, reconnect power cord(s).  
Note: SRCU31 will work in a 32bit slot, however, a 64bit, 33 MHz PCI slot is recommended. Consult the  
system guide for the target server board to determine an appropriate 64bit, 33 MHz PCI slot.  
Note: Ensure that both ends of the SCSI bus are properly terminated. Consult the documentation for the  
drives or drive enclosure for termination details.  
1.4  
Intel® Integrated RAID Software Setup and  
Installation  
This chapter details the installation of supported operating systems to a RAID volume controlled  
by the SRCU31. Operating systems can also be installed to a pass-through drive (drive attached to  
SRCU31, but controlled directly by the host) or to a drive connected to a different controller. For  
operating system installation instructions on pass-through drives and drives attached to another  
1.4.1  
Create a RAID Volume for the Operating System  
A RAID volume (or logical drive) must be set up prior to installing an operating system when  
installing the operating system to a RAID volume. The volume created in this step will host the  
operating system. Ensure that the volume's size is large enough to contain the operating system.  
The volume may contain more than just the host operating system if desired.  
Create and configure the operating system RAID volume (boot volume) using the RAID  
Configuration Utility (RCU). For more information on using the RCU please refer to Section 2.2.  
Note: The RCU can only configure one RAID volume at a time. If more than one RAID volume is  
page 2-19). By default, the RCU uses all disks attached to the SRCU31 when creating a RAID  
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volume. To exclude a disk from the RAID volume, make it a pass through disk. To create a pass  
through disk, see Section 2.5.2.5 (local administration) or Section 2.5.4.4 (remote administration).  
1. Turn on the target system with the SRCU31 installed. During system boot-up, the message  
Press Ctrl C to run the RAID Configuration Utility appears in the display. Press Ctrl C when  
this message appears to execute the RCU.  
2. Follow the screen instructions to create and configure a RAID volume. Ensure that the volume  
is designated as the boot device when creating the volume (you can verify it is the boot volume  
after it has been created by using the custom configuration menu option in the main menu of  
the RCU).  
3. Reboot when finished and proceed to the appropriate operating system installation instructions  
to install the desired operating system.  
Caution: Do not install OSMs (Operation System Service Modules) downloaded from OS vendor websites.  
An OSM is the operating system half of the I2O split driver model. The OSMs provided on the  
SRCU31 CD-ROM are a later version than the OSMs currently provided by OS vendors. Using  
OSMs other than those provided on the Intel Integrated RAID CD-ROM may yield unpredictable  
results.  
1.4.2  
Setup and Installation for Microsoft Windows NT* Server  
1.4.2.1  
Local versus Remote Administration  
Configuring Windows NT for Local Administration  
If you are installing the SRCU31 in a server that is configured with Windows NT and is to be  
locally administered, refer to Section 1.4.2.2 in this chapter or see the local configuration  
Configuring Windows NT for Remote Administration  
If you are installing the SRCU31 in a server that is configured with Windows NT and is to be  
remotely administered, refer to the remote configuration installation instructions in Chapter 2,  
1.4.2.2  
Software Requirements for Local Administration  
SRCU31 CD-ROM  
Hard Disk Space: 9 MB Minimum  
SRCU31 Windows NT Installation Diskette (Microsoft Windows NT SCSI Miniport Diskette)  
(one blank high density floppy diskette required)  
Microsoft Windows NT Server 4.0†  
Microsoft Windows NT 4.0 Service Pack 5 or greater†  
Microsoft Internet Explorer 4.00 or greater†  
† Not supplied  
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1.4.2.3  
Installing Microsoft Windows NT Server on a Intel Integrated RAID  
Volume  
1. Create a SRCU31 Microsoft Windows NT SCSI Miniport Diskette.  
a. Insert the Intel Integrated RAID CD-ROM into the target system and restart the system to  
boot from the CD-ROM.  
b. When the ROM-DOS Startup Menu appears select option #1, Make Diskettes.  
c. When the Select a Diskette to Create screen appears, select Windows NT Installation. A  
command window then appears.  
d. Insert a blank high-density diskette in drive A: and press Enter to create the Windows NT  
SCSI Miniport Diskette. Alternatively, the CD-ROM can be inserted into a different  
system running Windows 95, 98 or NT. The CD-ROM’s auto-run feature will bring up a  
menu that will allow creation of the SRCU31 NT Installation Diskette.  
2. Install Microsoft Windows NT Server 4.0  
a. Boot with the NT Server CD-ROM.  
b. Press F6 as soon as the blue screen appears to ensure that the Microsoft Windows NT  
bypasses mass storage controller detection.  
c. When prompted to specify a mass storage controller, select S to specify additional storage  
devices and then select Other. Insert the SRCU31 Microsoft Windows NT SCSI Miniport  
Diskette (created in step 1. above) in the floppy drive. Press Enter to select the I2O  
Miniport Driver and continue with the NT installation.  
d. After completing the NT installation, install the following components and software:  
• Microsoft Windows NT 4.0 Service Pack 5 or greater  
• Microsoft Internet Explorer 4.00 or greater  
Note: If your browser is configured to use a proxy server, ensure that it is configured to  
bypass the proxy server for local addresses. See Appendix B, “Troubleshooting Scenarios”,  
“Browser Configuration During Initial Installation” for details on configuring a browser to  
bypass the proxy server for local addresses and return to this procedure.  
3. Install the Intel Integrated RAID software (run the Intel Integrated RAID setup).  
Note: The system should be powered on and logged into NT with an administrator’s account  
before proceeding.  
a. Insert the Intel Server RAID Controller U3-1 CD-ROM in the CD-ROM drive. (If the  
RAID Installer Menu does not appear, then run the setup.exe file that resides at: <CD-  
ROM root>\os_setup\winnt\setup.exe on the CD-ROM and skip step B.)  
b. Click on the Setup button. See Figure 1-3. Accept the default selections to complete  
installation.  
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Figure 1-3. Intel® Integrated RAID Installer Main Menu  
c. Click Next, Yes, then Next again to continue. The components in the Select Components  
window below are preselected. Accept this configuration by clicking on Next.  
Figure 1-4. Preselect Components  
d. Click Yes to accept the installation of the documentation.  
e. Click Next to start the installation process. After completion, the setup will return to the  
main menu. Remove the CD-ROM from the CD-ROM drive and reboot.  
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page 4-3 for information on HP Openview and RAID Monitor, SNMP, DMI components or remote  
storage console.  
Storage Console” on page 4-12 to customize your RAID volumes using Storage Console.  
1.4.3  
Setup and Installation for Novell NetWare*  
1.4.3.1  
Software Requirements  
SRCU31 CD-ROM  
Hard disk space: minimum 4 MB  
MS-DOS* 5.x or later (Novell 4.2 only)  
SRCU31 NetWare Installation Diskette (one blank high density floppy diskette required)  
Novell NetWare 4.2 with Service Pack 6a or higher or Novell NetWare 5.0 with Service Pack  
4a or higher†  
Not supplied  
1.4.3.2  
Installing Novell NetWare on a RAID Volume  
There are two procedures listed below (one for each supported version of NetWare). Please follow  
the instructions for the version you wish to install (version 4.2 or 5.0).  
NetWare 4.2  
1. Create a SRCU31 NetWare Installation Diskette.  
a. Insert the Intel Integrated RAID CD-ROM into the target system and restart the system to  
boot from the CD-ROM.  
b. When the ROM-DOS Startup Menu appears select option #1, Make Diskettes.  
c. When the Select a diskette to create screen appears, select NetWare Installation. A  
command window appears.  
d. Insert a blank high-density diskette in drive A: and press Enter to create the SRCU31  
NetWare Installation Diskette. Alternatively, the CD-ROM can be inserted into a different  
system running Windows 95, 98 or NT. The CD-ROM’s auto-run feature will bring up a  
menu that will allow creation of the SRCU31 NetWare Installation Diskette.  
2. Insert the NetWare Installation CD-ROM, reboot the server, go to the appropriate drive letter  
and start the NetWare 4.2 installation.  
3. When the device driver installation screen appears, Select additional or modify selected Disk/  
LAN drivers.  
4. Choose Select an additional driver. Hit Insert to install an unlisted driver. Ensure that the  
SRCU31 NetWare Installation diskette (created in step 1.) is in the floppy drive and hit Enter.  
Select BKSTROSM.HAM from the list.  
5. Continue with the NetWare installation as normal by following the screen prompts.  
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6. Once the server installation is finished, complete the installation of the Intel Integrated RAID  
software suite by following the steps below.  
7. Run LOAD INSTALL.  
8. Select Product Options, then Install product not listed. It will tell you that it is going to scan  
the A: drive for installation scripts. Ensure the SRCU31 NetWare Installation diskette is in the  
floppy drive, hit Enter to continue.  
9. A screen prompt will ask which components (see below) you wish to install. Select the  
following components and hit F10 to continue.  
BKSTROSM.HAM  
HTTP and Winsock Services  
RAID Management Agents  
The appropriate files are copied and the AUTOEXEC.NCF and STARTUP.NCF files are  
modified as necessary.  
Caution: Once the product is installed, check for and remove any duplicate lines in STARTUP.NCF. For  
example, NetWare 4.2 installations may insert an extra load line for the module PK411.NLM.  
Remove the extra line.  
10. After the installation is complete, reboot the server.  
11. Load Support Pack 8a and reboot.  
RAID Storage Console” on page 4-12 to customize your RAID volumes using Storage  
Console.  
NetWare 5  
Note: If you do not use the boot capability of the NetWare 5 CD-ROM, then replace step 2-5 below with  
steps 2-4 of the NetWare 4.2 instructions above.  
1. Create a SRCU31 NetWare Installation Diskette.  
a. Insert the Intel Integrated RAID CD-ROM into the target system and restart the system to  
boot from the CD-ROM.  
b. When the ROM-DOS Startup Menu appears select option #1, Make Diskettes.  
c. When the Select a diskette to create screen appears, select NetWare Installation. A  
command window appears.  
d. Insert a blank high-density diskette in drive A: and press Enter to create the SRCU31  
NetWare Installation Diskette. Alternatively the CD-ROM can be inserted into a different  
system running Windows 95, 98 or NT. The CD-ROM’s auto-run feature will bring up a  
menu that will allow creation of the SRCU31 NetWare Installation Diskette.  
2. Insert the NetWare CD-ROM and reboot.  
3. After booting, accept the license agreement. Then select Create a New Boot Partition.  
4. When NetWare boots again, it will first format the newly created boot partition, and then start  
loading files. During this initialization, you will see a white graphical NetWare logo screen.  
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5. It will eventually load a Welcome screen, asking you to verify the startup directory  
(C:\NWSERVER). Hit Alt F10 to exit the installation. At the console, type Down. The  
installation exits to the boot drive prompt.  
6. Insert the SRCU31 NetWare installation diskette created in step 1. into the A: drive. If your  
boot drive is C:, then run NWUPDATE.BAT. If your boot drive is other than C:, then create an  
NWUPDATE subdirectory and copy all the files from A:\DRIVERS into the NWUPDATE  
subdirectory.  
7. Remove the diskette from the A: drive and reboot the server. After booting you will be asked  
to accept the license agreement. Do so and then select Continue with Existing Partition. You  
are now ready to install NetWare 5 on the Intel Integrated RAID volume.  
8. Continue with the NetWare installation as normal by following the screen prompts. Select the  
Block Storage OSM when prompted.  
9. Reboot the server and install Service Pack 4 or higher. Once the server installation is  
completed, reboot the server.  
10. To install the Intel Integrated RAID software (run the Intel Integrated RAID setup) run  
NWCONFIG.  
11. Select Product Options, then Install product not listed. It will tell you that it is going to scan  
the A: drive for installation scripts. Ensure the SRCU31 NetWare Installation diskette is in the  
floppy drive, hit Enter to continue.  
12. A screen prompt will ask which components (see below) you wish to install. Select the  
following components and hit F10 to continue. See Figure 1-5.  
BKSTROSM.HAM  
HTTP and Winsock Services  
RAID Management Agents  
Figure 1-5. Component Installation  
The appropriate files are copied and the AUTOEXEC.NCF and STARTUP.NCF files are  
modified as necessary.  
13. After the installation is complete, reboot the server.  
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Storage Console” on page 4-12 to customize your RAID volumes using Storage Console.  
1.4.4  
Setup and Installation for UnixWare* 7.1  
1.4.4.1  
Software Requirements  
SRCU31 CD-ROM  
Hard disk space: minimum 20 MB  
SRCU31 UnixWare Installation Disk (HBA diskette) (one blank high density floppy diskette  
required)  
SCO UnixWare 7.1 software with Netscape 4.08 or greater†  
Not supplied  
1.4.4.2  
Installing UnixWare on a RAID Volume on a Stand Alone Server  
Follow the required procedure below to install Intel Integrated RAID.  
Note: When installing UnixWare, create only one RAID volume on which the operating system is to be  
installed.  
1. Create a SRCU31 UnixWare installation disk (HBA diskette): Insert the Intel Integrated RAID  
CD-ROM into the target system and restart the system to boot from the CD-ROM. When the  
ROM-DOS Startup Menu appears select option #1, Make Diskettes. When the Select a diskette  
to create screen appears, select UnixWare Installation. A command window then appears.  
Insert a blank high-density diskette in drive A: and press Enter to create the UnixWare  
Installation Disk. Alternatively the CD-ROM can be inserted into a different system running  
Windows* 95, 98 or NT. The CD-ROM’s auto-run feature will bring up a menu that will  
allow creation of the UnixWare Installation Disk. If more than one RAID volume is required,  
complete this installation and then use Storage Console to create multiple volumes.  
2. Insert SRCU31 UnixWare installation disk 1 (of 2 disks) and reboot. Install the OS using the  
install instruction provided in UnixWare 7 Installation Guide manual. UnixWare will prompt  
you to install Host Bus Adapter diskette. At that time insert the UnixWare Installation diskette  
created in step 1.  
Warning: Only use the version of the SRCU31 UnixWare installation disk (HBA disk) that is provided on the  
CD or available from the Intel Web site for installation of this adapter. Do not use a HBA disk  
available from the vendor to install this product.  
Note: During the installation of UnixWare, you will be prompted to install the Network Information  
Services (NIS) package.  
When prompted defer the installation of NIS by pressing F8 on the NIS configuration screen.  
If you decide at a later time to install NIS, you can do so using the pkgadd(1) command.  
3. Install the Netscape browser. The Netscape browser is provided in the SCO UnixWare CD-  
ROM Disk 2 of 3.  
4. After completing the UnixWare installation insert the Intel Server RAID Controller U3-1 CD-  
ROM in the CD-ROM drive and mount the CD-ROM.  
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Quick Start Instructions  
a. Create a directory to mount the file. For example, type mkdir cdfiles at the prompt.  
b. Mount the CD-ROM to the folder by typing:  
mount -F cdfs -r /dev/cdrom/cdrom1 /cdfiles  
5. Launch the installer by typing the following:  
a. Type cd /cdfiles/os_setup/unixware  
b. Type sh install to start the install script.  
Figure 1-6. Launched Scripts  
c. Select option 1 (by typing 1) to install the requirements and components. See Figure 1-6.  
The launched scripts are shown in Figure 1-7.  
Figure 1-7. Install Components  
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Quick Start Instructions  
6. Press Enter to select all packages. After completing the installation of the components reboot  
the server.  
7. Log on to the server as root or equivalent.  
8. Launch Storage Console  
a. To launch Storage Console launch Netscape and ensure that the URL points to http://  
localhost:360/. Hit Enter.  
b. Click on the IOP # card that you want to configure; for example, IOP0, IOP1 etc.  
c. Click on the RAID Storage Console link. The Storage Console appears.  
Console” on page 4-12 to customize your RAID volumes using Storage Console.  
1.5  
Getting Help  
1.5.1  
World Wide Web  
http://support.intel.com/support/motherboards/server/srcu31  
1.5.2  
Telephone  
Customer Support** (Intel reserves the right to change pricing for telephone support at any time  
without notice).  
In the U.S.: 1-900-555-5800 (M - F, 7:00 am - 5:00 pm, Th 7:00 am - 3:00 pm, PST).  
Calls billed in the U.S. $2.50 per minute.  
In the U.S. and Canada: 1-800-404-2284 (M - F, 7:00 am - 5:00 pm,  
Th 7:00 am - 3:00 pm, PST). Credit card calls billed at U.S. $25 per incident.  
In Europe:  
English language: +44-131-458-6847  
French language: +44-131-458-6848  
German language: +44-131-458-6954  
Italian language: +44-131-458-6951  
(M, Th, F, 8:00 am - 5:00 pm, T - W, 8:00 am - 4:00 pm, UK time) Credit card calls billed at U.S.  
$25 per incident (levied in local currency at the applicable credit card exchange rate plus applicable  
VAT).  
In the Asia-Pacific region (Singapore local time, Oct - April: M - F, 6:00 am - 4:00 pm; April -  
Oct: M - F, 5:00 am - 4:00 pm). Credit card calls billed at U.S. $25 per incident.  
Australia (Sydney): +1-800-649-931  
Hong Kong: +852-2-844-4456  
Korea: +822-767-2595  
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Quick Start Instructions  
PRC: +852-2-844-4456  
Singapore: +65-831-1311  
Taiwan: +886-2-718-9915  
Rest of the world: Call the North American Service Center at +1-916-377-7000  
(M - F, 7:00 am - 5:00 pm, U.S. pacific standard time). Credit card calls billed at U.S. $25 per  
incident.  
** Or contact your local dealer or distributor.  
1.5.3  
Technical Training and Support  
If you are registered in the Intel Processor Dealer Program (North America), the Genuine Intel  
Dealer Program (Asia-Pacific Region), or the Intel Processor Integrator Program (Europe/Latin  
America), you are eligible for technical training and support.  
In U.S. and Canada: 1-800-538-3373, ext. 442 (M - F, 5:00 am - 5:00 pm, PST)  
In Europe: contact your distributor or fax your details to European Literature at  
+44 (0) 1793 513142.  
In Asia: +65-831-1379 (M - F, 8:30 am - 5:30 pm, Singapore local time) or via e-mail:  
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Advanced Installation Steps  
2
2.1  
Introduction  
The advanced installation steps are detailed installation procedures for installing the Intel® Server  
RAID Controller U3-1 (SRCU31) into servers running Windows NT* Server, Novell NetWare*  
and SCO UnixWare*.  
2.1.1  
Summary of Contents  
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Advanced Installation Steps  
2.2  
RAID Configuration Utility  
2.2.1  
Introduction  
RAID Configuration Utility is a BIOS based utility used to configure a RAID volume prior to OS  
installation. RAID Configuration Utility is designed to allow you to easily create a volume using  
the highest RAID level available based on the number of disks found in your system.  
Use RAID Configuration Utility to:  
Create, name and configure a single RAID Volume  
Display Volume information  
Delete a RAID Volume  
Reset an Entire RAID Configuration  
Display Help Text  
Low Level Format disks  
Pass-through disks to OS  
Select boot device  
Note: The RCU is the only utility that allows creation/configuration of a boot device.  
2.2.2  
How to Invoke RAID Configuration Utility (RCU)  
During system boot-up the message “Press Ctrl C to run the RAID Configuration Utility” appears  
in the display. If you wish to execute the RAID Configuration Utility, press “Ctrl C” when this  
message appears. Follow the screen instructions to create and configure a RAID volume. If you do  
not wish to execute the RAID Configuration Utility, then do nothing when this message appears.  
The message will display for 5 seconds; if “Ctrl C” is not entered, the system will continuing  
booting.  
Note: If any disk drives in your RAID volume have failed, then a message will appear on the screen  
informing you that one or more disk drives have failed.  
2.2.2.1  
Accessing the RAID Configuration Utility with More than One SRCU31  
Adapter Installed  
When two SRCU31 adapters are installed in a system and the system is booted, both RAID  
Configuration Utilities will execute. They will execute in the order in which the system BIOS  
enumerates the PCI slots where the adapters are inserted. When using the RCUs you must  
understand the order in which the system BIOS enumerates the PCI slots to determine which  
adapter to configure. Once you have determined the order in which the adapter’s expansion ROM’s  
are loading, press Ctrl C during the expansion ROM load screen for the adapter that you wish to  
configure. The RAID Configuration Utility prompt (Ctrl C) will load and be shown twice, once per  
adapter as the system boots up.  
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Advanced Installation Steps  
Example Expansion ROM load screen:  
Intel (R) Integrated RAID - RAID Configuration Utility #.##  
Copyright (c) Intel Corporation 1998-2000 All Rights Reserved  
Initialization in Progress. Please Wait...  
Press Ctrl C to run the RAID Configuration Utility  
Note: Boot Volume: Configure only one volume as the boot first volume on one of the cards. If two are  
configured (one on each card), which ever one is listed in the system BIOS hard drive boot priority  
will boot first. Note that there is no way to determine the difference in the hard drive boot priority  
list because both adapters are listed as “Intel Integrated RAID” in the system BIOS.  
Note: One way to determine one SRCU31 adapter from another is to note the model number and size of  
the hard drives attached to each. Often the number or size of the attached hard drives will be  
different on the two controllers. By viewing the number of drives and their sizes in the RCU you  
can determine which adapter you are configuring.  
2.2.2.2  
The Number of System Drives and RAID Level  
During the creation of a RAID volume by RAID Configuration Utility, a RAID level is proposed,  
based on the number of available SCSI disks present in your system. See Table 2-1 for information  
regarding the number of drives and the RAID level selected.  
Table 2-1. RAID Level Proposed by RAID Configuration Utility Based on the Number of  
System Drives  
# Drives in System  
RAID Level Proposed  
1
2
0
1
3
5
4 - 15  
5 with global hot spare  
NOTE: Viewable drives are listed by their SCSI ID and BUS ID.  
If you intend to boot the operating system from a RAID volume, you must first create a RAID  
volume using the RAID Configuration Utility. Refer to Section 2.3.3, “Creating a RAID Volume in  
creating a RAID volume before installing the operating system.  
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Advanced Installation Steps  
2.3  
Configuring and Administering RAID Volumes in the  
RAID Configuration Utility  
2.3.1  
Keyboard Navigation  
See Table 2-2 for RAID Configuration Utility keyboard functionality.  
Table 2-2. RAID Configuration Utility Keyboard Navigation  
Key  
Function  
ESC Key  
Arrow Keys  
Enter  
Return to Previous Screen  
Navigate between options and/or input fields  
Submit Selection  
Hot Keys  
Hot Keys are highlighted in dark blue  
2.3.2  
RAID Configuration Utility – Main Menu  
Note: The RAID Configuration Utility is run from BIOS.  
If you choose to run the RAID Configuration Utility (Ctrl C at boot-up), the Main Menu appears  
The Status Line will vary in the opening screen in Figure 2-1 depending upon the number of disk  
drives found, number of RAID volumes configured, number of failed disk drives and the number  
of global hot spares declared. The status line in the Figure 2-1 example displays a status of 5 disks  
found and no RAID volumes configured.  
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Figure 2-1. RAID Configuration Utility - Main Menu  
Status Line  
Intel(R) Integrated RAID - RAID Configuration Utility Version 4.05  
Copyright(c) Intel Corporation 1998-2000 All Rights Reserved  
STATUS:  
5 Disks found.  
0 RAID Volumes attached.  
CONFIGURATION OPTIONS:  
Create RAID Volume  
Display Volume Information  
Custom Configuration  
Delete RAID Volume  
Display Help Text  
EXIT  
Arrow Keys to Highlight, ENTER to Select.  
Instruction Line  
Configuration Options  
2.3.2.1  
Exiting RAID Configuration Utility  
There are two ways to exit the RAID Configuration Utility.  
Select EXIT. The system reboots after exiting the utility.  
Hit the Esc key. The confirmation screen appears. Select YES to exit RAID Configuration  
Utility; the system continues booting. If you wish to remain in the RAID Configuration Utility,  
Select NO and you will return to the RAID Configuration Utility main menu.  
2.3.3  
Creating a RAID Volume in RAID Configuration Utility  
To create a new RAID volume in RAID Configuration Utility, highlight the Create RAID Volume  
option in the RAID Configuration Utility main menu and press Enter.  
Note: The RAID Configuration Utility will automatically use ALL the disk drives available to the Intel  
Integrated RAID hardware for the creation of a volume. However, you can choose how large to  
make the RAID volume.  
2.3.3.1  
RAID Configuration Utility RAID Level Volume Selection  
The number of drives present in your system determines the type of menu the user sees when a  
RAID volume is created. For example, when one SCSI disk is available, the user has the option of  
creating a RAID 0 level volume. When two SCSI disks are available, then the user has the option  
of creating a RAID 0 or 1 level volume. When three or more SCSI disks are available in your  
system, it is possible to create a RAID 0, RAID 1 or RAID 5 level volume. RAID 5 is the typical  
configuration for systems with three or more SCSI disks. See Figure 2-2.  
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Advanced Installation Steps  
Figure 2-2. Three or More SCSI Disk RAID Configuration Selection  
Intel(R) Integrated RAID - RAID Configuration Utility Version 4.05  
Copyright(c) Intel Corporation 1998-2000 All Rights Reserved  
Please select from the following RAID Volume Creation options.  
RAID VOLUME LEVEL:  
RAID 0  
RAID 1  
RAID 5  
<- Typical  
Arrow Keys to Highlight, ENTER to Select.  
Esc for previous menu  
2.3.3.2  
RAID Configuration Utility - All Disks Already in a RAID Volume  
If you select the Create RAID Volume option when one or more RAID volumes already exist, then  
the “A RAID Volume already exists” screen appears. See Figure 2-3. While in RAID Configuration  
Utility you will be unable to create new RAID volumes without first deleting all existing RAID  
volume(s).  
Note: The number of volumes you can create using RAID Configuration Utility is limited to one.  
However, you may select the size of this volume.  
Figure 2-3. RAID Volume Already Exists  
Intel(R) Integrated RAID - RAID Configuration Utility Version 4.05  
Copyright(c) Intel Corporation 1998-2000 All Rights Reserved  
A RAID Volume already exists.  
Please use the Advanced RAID Configuration Utility  
to create additional RAID Volumes.  
Arrow Keys to Highlight, ENTER to Select.  
Esc for previous menu  
2.3.3.3  
Create a RAID 0 Volume  
A RAID 0 volume creation screen is shown in Figure 2-4.  
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Naming the RAID Volume  
In Figure 2-4, RAID 0 volume is named Volume1. By default, the first RAID volume name will  
always appear as Volume1. You are free to rename the RAID volume providing it starts with an  
alpha character between A and Z in upper or lower case and does not exceed the 15 character limit.  
The name may include an “_” (underscore) character. Rename the existing volume name if needed.  
Choosing the Size of the RAID Volume  
In Figure 2-4, the maximum volume size available (by default the maximum size always appears),  
21455, has been selected. Another way to allocate the maximum size available to a RAID volume  
is to enter a size value of 0. A value of 0 will automatically allocate all available space to a new  
RAID volume. Enter the appropriate volume size.  
Choosing the RAID Volume as a Boot Device  
In Figure 2-4, the RAID 0 Volume being created is selected by default to become the boot device.  
To select the RAID 0 Volume as a boot device select Yes, or select No to create the volume without  
selecting it as the boot device. For more information about selecting a boot device see  
Section 2.3.4.3. The RAID 0 confirmation screen appears (Figure 2-5).  
Figure 2-4. Create RAID 0 Volume  
Volume Size Selection  
Volume Name Selection  
Intel(R) Integrated RAID - RAID Configuration Utility Version 4.05  
Copyright(c) Intel Corporation 1998-2000 All Rights Reserved  
RAID 0 Volume Creation  
Enter the name of the RAID Volume: Volume1  
Enter the size of the RAID Volume: 21455  
Maximum RAID Volume Size: 21455  
Is this the Boot Device? *YES  
NO  
SUBMIT  
Arrow Keys to Highlight, ENTER to Select.  
Esc for previous menu  
The Create RAID 0 confirmation screen confirms that the user is creating a RAID 0 volume. If you  
are satisfied with the selections you have made for your RAID 0 volume, select Yes and the volume  
creation process begins.  
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Advanced Installation Steps  
Figure 2-5. Create RAID 0 Confirmation  
Intel(R) Integrated RAID - RAID Configuration Utility Version 4.05  
Copyright(c) Intel Corporation 1998-2000 All Rights Reserved  
Please confirm that you wish to create this RAID Volume:  
NAME : Volume1  
LEVEL: RAID 0  
SIZE : 21455 MB  
BOOT : YES  
YES  
NO  
CANCEL  
WARNING 4251: RAID 0 provides no data protection.  
Arrow Keys to Highlight, ENTER to Select.  
Esc for previous menu  
2.3.3.4  
Create a RAID 1 Volume  
RAID 1 volumes can differ based upon the number of disk drives that are installed in your system  
at the time of volume creation. For example, when a RAID 1 volume is created with more than two  
drives installed in your system, then you have the option of using one of the drives as a global hot  
spare. If there are only 2 SCSI disks, then the global hot spare option is not available.  
Figure 2-6 shows the RAID 1 volume creation screen when 3 or more SCSI disks are connected.  
Naming the RAID Volume  
In Figure 2-6, RAID 1 volume is named Volume1. By default, the first RAID volume name will  
always appear as Volume1. You are free to rename the RAID volume providing it starts with an  
alpha character between A and Z in upper or lower case and does not exceed the 15 character limit.  
The name may include an “_” (underscore) character. Rename the existing volume name if needed.  
Choosing the Size of the RAID Volume  
In Figure 2-6, the maximum volume size available (by default the maximum size always appears),  
8582, has been selected. Another way to allocate the maximum size available to a RAID volume is  
to enter a size value of 0. A value of 0 will automatically allocate all available space to a new RAID  
volume. Enter the appropriate volume size.  
Create with Hot Spare  
The Create with Hot Spare option gives you the ability to define a global hot spare. In Figure 2-6 a  
global hot spare is selected (an asterisk indicates the selection). Select Yes to create a hot spare.  
Choosing the RAID Volume as a Boot Device  
In Figure 2-6, the RAID 1 Volume being created is selected by default to become the boot device.  
To select the RAID 1 Volume as a boot device select Yes, or select No to create the volume without  
selecting it as the boot device. For more information about selecting a boot device see  
Section 2.3.4.3. The RAID 1 confirmation screen appears.  
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Advanced Installation Steps  
Figure 2-6. Create RAID 1 Volume  
Intel(R) Integrated RAID - RAID Configuration Utility Version 4.05  
Copyright(c) Intel Corporation 1998-2000 All Rights Reserved  
RAID 1 Volume Creation  
Enter the name of the RAID Volume: Volume1  
Enter the size of the RAID Volume: 8582  
Maximum RAID Volume Size: 8582  
Create with Hot Spare? *YES  
Is this the Boot Device? *YES  
NO  
NO *YES  
NO  
SUBMIT  
Arrow Keys to Highlight, ENTER to Select.  
Esc for previous menu  
Select Submit. The RAID 1 confirmation screen appears. If you are satisfied with the selections  
you have made for your RAID 1 volume, select Yes in the confirmation screen and the volume  
creation process begins.  
2.3.3.5  
Create a RAID 5 Volume (with 3 Disks)  
Figure 2-7 shows the RAID 5 volume creation screen with 3 SCSI disks available.  
Naming the RAID Volume  
In Figure 2-7, RAID 5 volume is named Volume1. By default, the first RAID volume name will  
always appear as Volume1. You are free to rename the RAID volume providing it starts with an  
alpha character between A and Z in upper or lower case and does not exceed the 15 character limit.  
The name may include an “_” (underscore) character. Rename the existing volume name if needed.  
Choosing the Size of the RAID Volume  
In Figure 2-7, the maximum volume size available (by default the maximum size always appears),  
12873, has been selected. Another way to allocate the maximum size available to a RAID volume  
is to enter a size value of 0. A value of 0 will automatically allocate all available space to a new  
RAID volume. Enter the appropriate volume size.  
Choosing the RAID Volume as a Boot Device  
In Figure 2-7, the RAID 5 Volume being created is selected by default to become the boot device.  
To select the RAID 5 Volume as a boot device select Yes, or select No to create the volume without  
selecting it as the boot device. For more information about selecting a boot device see  
Section 2.3.4.3. The RAID 5 confirmation screen appears.  
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Figure 2-7. Create RAID 5 Volume with 3 Disks  
Intel(R) Integrated RAID - RAID Configuration Utility Version 4.05  
Copyright(c) Intel Corporation 1998-2000 All Rights Reserved  
RAID 5 Volume Creation  
Enter the name of the RAID Volume: Volume1  
Enter the size of the RAID Volume: 12873  
Maximum RAID Volume Size: 12873  
Is this the Boot Device? *YES  
SUBMIT  
NO *YES  
NO  
Arrow Keys to Highlight, ENTER to Select.  
Esc for previous menu  
Highlight Submit and press Enter. The RAID 5 confirmation screen appears. If you are satisfied  
with the selections you have made for your RAID 5 volume, select Yes in the confirmation screen.  
The volume is created and begins to initialize.  
The RAID 5 Volume Creation Complete, Successful Initialization in Progress screen is displayed  
after a RAID 5 volume has been successfully created. This screen automatically updates to show  
the progress of the initialization of the new RAID 5 volume. See Figure 2-8.  
Note: You do not have to wait for this operation to complete. You may use the newly created RAID  
volume at any time.  
Figure 2-8. RAID 5 Volume Initialization in Progress  
Intel(R) Integrated RAID - RAID Configuration Utility Version 4.05  
Copyright(c) Intel Corporation 1998-2000 All Rights Reserved  
RAID Volume Creation Complete  
Volume Initialization In Progress  
Main Menu  
EXIT  
You may exit and reboot or wait for initialization to complete.  
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Advanced Installation Steps  
2.3.3.6  
Create a RAID 5 Volume (with more than 3 Disks)  
The RAID 5 Volume Creation Screen with more than 3 SCSI disks available is shown in  
Naming the RAID Volume  
In Figure 2-9, RAID 5 volume is named Volume1. By default, the first RAID volume name will  
always appear as Volume1. You are free to rename the RAID volume providing it starts with an  
alpha character between A and Z in upper or lower case and does not exceed the 15 character limit.  
The name may include an “_” (underscore) character. Rename the existing volume name if needed.  
Choosing the Size of the RAID Volume  
In Figure 2-9, the maximum size available (by default the maximum size always appears), 8010,  
has been selected. Another way to allocate the maximum size available to a RAID volume is to  
enter a size value of 0. A value of 0 will automatically allocate all available space to a new RAID  
volume. Enter the appropriate volume size.  
Create with Hot Spare  
The Create with Hot Spare option gives you the ability to define a global hot spare. In Figure 2-9 a  
Global hot spare is selected (an asterisk indicates the selection). Select Yes to create a hot spare.  
Choosing the RAID Volume as a Boot Device  
In Figure 2-9, the RAID 5 Volume being created is selected by default to become the boot device.  
To select the RAID 5 Volume as a boot device select Yes, or select No to create the volume without  
selecting it as the boot device. For more information about selecting a boot device see  
Section 2.3.4.3. The RAID 5 confirmation screen appears.  
Figure 2-9. Create RAID 5 Volume with more than 3 Disks  
Intel(R) Integrated RAID - RAID Configuration Utility Version 4.05  
Copyright(c) Intel Corporation 1998-2000 All Rights Reserved  
RAID 5 Volume Creation  
Enter the name of the RAID Volume: Volume1  
Enter the size of the RAID Volume: 8010  
Maximum RAID Volume Size: 8010  
Create with Hot Spare? *YES  
NO  
NO  
Make this Volume the Boot Device? *YES  
SUBMIT  
Arrow Keys to Highlight, ENTER to Select.  
Esc for previous menu  
Select Submit. The RAID 5 confirmation screen appears. If you are satisfied with the selections  
you have made for your RAID 5 volume, select Yes in the confirmation screen. The volume is  
created and begins to initialize.  
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Advanced Installation Steps  
The RAID 5 Volume Creation Complete, Successful Initialization in Progress screen is displayed  
after a RAID 5 volume has been successfully created. This screen automatically updates to show  
the progress of the initialization of the new RAID 5 volume. See Figure 2-8.  
Note: You do not have to wait for this operation to complete. You may use the newly created RAID  
volume at any time.  
2.3.4  
Custom Configuration  
Custom configuration allows the user to define pass through disks, format disks and select boot  
devices. Click on Custom Configuration in the Main Menu to view the options described in  
sections 2.3.4.1, 2.3.4.2 and 2.3.4.3. See Figure 2-10.  
Figure 2-10. Custom Configuration  
Intel(R) Integrated RAID - RAID Configuration Utility Version 4.05  
Copyright(c) Intel Corporation 1998-2000 All Rights Reserved  
Please select from the following Custom Configuration Options:  
Custom Configuration Options: Define Pass Through Disks  
Format Disks  
Boot Device Select  
Arrow Keys to Highlight, ENTER to Select.  
Esc for previous menu  
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Advanced Installation Steps  
2.3.4.1  
Define Pass Through Disks  
Figure 2-11. Custom Configuration - Define Pass Through Disks  
Intel(R) Integrated RAID - RAID Configuration Utility Version 4.05  
Copyright(c) Intel Corporation 1998-2000 All Rights Reserved  
Select the disks to Pass Through to the host:  
Disk ID  
-------  
0:0  
Size(MB)  
--------  
4291  
Select?  
-------  
x
0:2  
4291  
0:3  
8678  
0:4  
4291  
0:5  
4291  
SUBMIT  
Arrow Keys to Highlight, ENTER to Select.  
Esc for previous menu  
Pass Through refers to a drive that is not controlled by the RAID firmware and thus cannot be a  
part of a RAID volume. The drive is available to the operating system as an individual disk.  
To define a pass-through disk, follow the procedure below.  
1. From the main menu select Custom Configuration and press Enter.  
2. Highlight the disk to be configured as a Pass Through Drive and press Enter (Disks are listed  
by SCSI ID). An X will appear next to the drive selected. (To unselect the drive, highlight the  
drive with a X in the Select? column and press Enter. This will unselect the drive from being a  
pass-though drive. To exit the Custom Configuration utility and return back to the Main Menu,  
press ESC and the utility will exit without saving changes.)  
3. Highlight the Submit option and press Enter to view which disk will be configured as Pass-  
through Disks and which disks will be used by Intel Integrated RAID.  
4. Highlight Yes and press Enter to confirm the selection. A message appears as the drive is  
prepared: Disk Pass-Through in progress. Please wait. After completion, another message  
appears: Pass-Through Complete. Press any key. Press Enter to return to the Main menu.  
5. The selected drive(s) is now configured as a pass through disk(s). See Section 2.3.4.3, Boot  
Device Select for an explanation of how a pass through disk can be used as a boot device.  
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Advanced Installation Steps  
2.3.4.2  
Format Disks  
Figure 2-12. Custom Configuration - Format Disks  
Intel(R) Integrated RAID - RAID Configuration Utility Version 4.05  
Copyright(c) Intel Corporation 1998-2000 All Rights Reserved  
Select the disks to format:  
Disk ID  
-------  
0:0  
Size(MB)  
--------  
4291  
Select?  
-------  
0:1  
4291  
0:2  
4291  
X
X
X
0:3  
4291  
0:4  
4291  
SUBMIT  
Arrow Keys to Highlight, ENTER to Select.  
Esc for previous menu  
This feature allows the user to low-level format the selected disk(s). The user must double-confirm  
the request before the transaction begins. The user also has the opportunity to cancel the operation  
before any action is taken.  
To format a disk, follow the procedure below.  
1. From the main menu select Custom Configuration and press Enter.  
2. Select Format Disks and press Enter.  
3. Select disk(s) to format by highlighting them with the arrow keys and pressing Enter to mark  
the disk(s) to be formatted. See Figure 2-12.  
4. An X will appear under the Select column next to the disk. Disks are identified by channel #  
and then SCSI ID #.  
5. Select Submit, press Enter to confirm the selection.  
6. Select Yes at the first confirmation prompt, then Yes at the 2nd confirmation prompt to begin  
formatting the disk(s). You may cancel your action to format the disk(s) at anytime before  
pressing Enter at the 2nd confirmation screen.  
7. Once the disk(s) begins to be formatted, a message appears stating the disk(s) is being  
formatted. After completion, a message appears confirming the format is complete. Press any  
key to return to the Custom Configuration screen.  
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Advanced Installation Steps  
2.3.4.3  
Boot Device Select  
Figure 2-13. Custom Configuration - Boot Device Select  
Intel(R) Integrated RAID - RAID Configuration Utility Version 4.05  
Copyright(c) Intel Corporation 1998-2000 All Rights Reserved  
Select the Boot Device:  
Device  
Size(MB)  
--------  
8582  
Select?  
-------  
x
----------------  
Volume1  
0:0  
8582  
0:1  
8582  
SUBMIT  
Arrow Keys to Highlight, ENTER to Select.  
Esc for previous menu  
The selectable boot device option allows the user to select either one RAID volume or one Pass-  
through disk as a boot device. This option allows the user to create an Intel Integrated RAID  
volume while selecting it as the boot device (booting RAID Volume) which the user will install and  
boot an OS from. The user may instead select a disk that is passed through to the host to be the boot  
device. In either case, the device is managed through the system BIOS and listed in the BIOS list of  
boot devices.  
To select a Intel Integrated RAID volume as the boot device when creating the volume, follow the  
procedure listed under creating a RAID volume. To select a Intel Integrated RAID volume as the  
boot device after creating a volume, follow the procedure below.  
1. From the main menu select Custom Configuration and press Enter.  
2. Select Boot Device Select and press Enter.  
3. Select the volume to be used as the Boot Device by highlighting it with the arrow keys and  
pressing Enter to mark. Volumes are listed alphabetically. An x will appear under the Select  
column next to the volume selected. See Figure 2-13.  
Note: To unselect a disk from becoming a boot device, highlight the disk selected as a boot  
device and press Enter to remove the X or select another disk You may cancel your action at  
any time by selecting Cancel and pressing Enter, or hitting Esc.  
4. Select Submit, press Enter to confirm the selection.  
To select a Pass-through Device as the boot device, follow the procedure below.  
1. From the main menu select Custom Configuration and press Enter.  
2. Select Boot Device Select and press Enter.  
3. Select the disk to be set as the Boot Device by highlighting it with the arrow keys and press  
Enter to mark the disk. See Figure 2-13.  
4. An x will appear under the Select column next to the disk. Disks are identified by channel  
number and then SCSI ID number. For example, in Figure 2-13 the disk is identified by  
channel 0 and SCSI ID number 0 (0:0).  
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Advanced Installation Steps  
5. Select Submit, press Enter to confirm the selection. You may cancel your action at any time by  
selecting Cancel and pressing Enter, or hitting Esc.  
2.3.5  
Display Volume Information in RAID Configuration Utility  
Click the Display Volume Information button in the RAID Configuration Utility main menu to  
view information about existing RAID Volumes. See Figure 2-1. This option displays limited  
information. More detailed information may be obtained from Intel Integrated RAID Storage  
Console. Figure 2-14 shows the Display Volume Information screen.  
Figure 2-14. Display Volume Information  
Intel(R) Integrated RAID - RAID Configuration Utility Version 4.05  
Copyright(c) Intel Corporation 1998-2000 All Rights Reserved  
Display Volume Information  
Name  
---------- ---------  
Volume1 12873  
Size (MB)  
Level  
-----  
5
# of Disks Status  
---------- ----------  
5
Normal  
Number of Hot Spares: 1  
Esc for previous menu  
2.3.6  
Delete a RAID Volume in RAID Configuration Utility  
Use the Delete RAID Volume screen to delete a RAID volume. See Figure 2-15.  
Each attached RAID volume is listed in the Display Volume Information screen (Figure 2-15). In  
Figure 2-15 the first volume is selected. If no RAID volumes are listed, then the only selectable  
option is Reset Entire Configuration. In Figure 2-15 Volume1 has been selected to be deleted. Press  
Enter to delete the highlighted volume. Two confirmation screens appear to verify that you wish to  
delete the volume.  
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Figure 2-15. Select RAID Volume to Delete  
Intel(R) Integrated RAID - RAID Configuration Utility Version 4.05  
Copyright(c) Intel Corporation 1998-2000 All Rights Reserved  
Select the RAID Volume to Delete  
Name  
---------- ---------  
Volume1 12873  
Size (MB)  
Level  
-----  
5
# of Disks Status  
---------- ----------  
5
Normal  
Reset Entire Configuration  
Arrow Keys to Highlight, ENTER to Select.  
Esc for previous menu  
The Volume Deletion Successful screen indicates that a RAID volume was successfully deleted.  
This action takes approximately 10 seconds to complete. Any key pressed returns the user to the  
RAID Configuration Utility main menu. The status line is updated to show the newly deleted  
RAID Volume.  
2.3.7  
Reset an Entire Configuration in RAID Configuration Utility  
Use the Reset Entire Configuration screen to reset the entire configuration of your system. To use  
this feature select the Delete RAID Volume option. See Figure 2-1, “RAID Configuration Utility -  
Warning: If you reset the configuration in RAID Configuration Utility, then all volumes and spares on  
all disks are lost. If the OS is installed on a RAID volume, then the OS will be deleted.  
See Figure 2-16. Press Enter to reset the configuration. The Reset Entire Configuration  
Confirmation screen appears.  
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Figure 2-16. Reset Entire RAID Configuration  
Intel(R) Integrated RAID - RAID Configuration Utility Version 4.05  
Copyright(c) Intel Corporation 1998-2000 All Rights Reserved  
Select the RAID Volume to Delete  
Name  
---------- ---------  
Volume1 12873  
Size (MB)  
Level  
-----  
5
# of Disks Status  
---------- ----------  
5
Normal  
Reset Entire Configuration  
Arrow Keys to Highlight, ENTER to Select.  
Esc for previous menu  
Select Yes to reset the entire configuration. The Configuration Reset in Progress screen appears.  
This screen indicates that the configuration is being reset.  
2.3.8  
Display Help Text  
This option displays online help.  
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Advanced Installation Steps  
2.4  
Advanced RAID Configuration Utility  
2.4.1  
Introduction  
Advanced RAID Configuration Utility (RCU) is a pre-OS DOS based utility used to create  
multiple volumes. Advanced RCU is an alternative to the RCU, which can only create more one  
RAID volume at a time. However, the RCU must be used to select the boot device. See  
Section 2.3.4 for more information on selecting a boot device.  
The Advanced RCU interface is organized exactly as the Storage Console graphical user interface  
but without the menu. For a full description of Advanced RCU functionality and its use see  
Section 4.3.4, Intel® Integrated RAID Storage Console. (The Storage Console is the browser-  
based version of the Advanced RCU.)  
Use Advanced RCU to:  
Create and configure more than one RAID volume  
Select specific drives to be part of a RAID volume  
Display Volume information  
Delete a RAID Volume  
Reset an Entire RAID Configuration  
Display Help Text  
Format disks  
Pass-through disks to OS  
Add disks to the server  
2.4.2  
Keyboard Navigation  
Table 2-3. Advanced RCU Keyboard Commands  
Command  
Functionality  
Arrow Key Right  
Arrow Key Left  
Arrow Key Down  
Arrow Key Up  
Enter  
Follow a link  
Go Back  
Move down (within a screen)  
Move up (within a screen)  
Select or submit an action  
2.4.3  
How to Invoke Advanced RCU  
1. Boot the server from the Intel® Integrated RAID CD-ROM.  
2. At the ROM-DOS menu select option 3, Advanced RCU.  
3. Select the Adapter to be configured. (See Figure 2-17.) They are listed in the order they are  
found in the system.  
4. Follow the prompts (press Enter 3 times) to continue to the Advanced RCU Main menu.  
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Advanced Installation Steps  
5. Figure 2-18 shows the main menu configuration screen.  
Figure 2-17. Advanced RCU Configuration Menu  
RAID Configuration: Main (p1 of 1)  
Intel Integrated RAID Configuration Menu:  
=========================================  
Integrated RAID Controller: 0 (OK)  
(Form submit button) Use right-arrow or <return> to submit.  
ARROW KEYS: Up and Down to move. Right to follow a link; Left to go back.  
OTHER KEYS: Esc to jump to Main or IOP Configuration page; 'q' to QUIT  
Figure 2-18. Advanced RCU Configuration Main Menu  
Intel Integrated RAID Storage Console (3.13) (p1 of 1)  
RAID Volumes  
--> View/Actions  
--> Create Typical  
--> Create Custom  
--> Modify Volume  
Physical Disks  
--> View Actions  
Logical Arrays  
--> View/Actions  
--> Expand Array  
Enclosures  
--> View  
Utilities  
--> View Config  
--> Reset  
--> Bus Scan  
--> Options  
Commands: Use arrow Keys to move, '<-' to go back.  
ARROW KEYS: Up and Down to move. Right to follow a link; Left to go back.  
OTHER KEYS: Esc to jump to Main or IOP Configuration page; 'q' to QUIT  
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Advanced Installation Steps  
2.5  
Intel® Server RAID Controller U3-1 Setup and  
Installation  
Note: The Intel Server RAID Controller U3-1 may not come with a memory module (DIMM). If the  
memory socket (indicated in Figure A-2) is not populated with a DIMM, install an approved  
DIMM into the memory socket as indicated in Figure A-2 before proceeding. Refer to the  
approved memory list at: http://support.intel.com/support/motherboards/server/srcu31.  
2.5.1  
Overview of Setup and Installation for Local Administration  
of NT Server  
This chapter describes the installation procedures for SRCU31 on NT Server. These procedures  
include hardware installation, the creation and configuration of a RAID volume, OS installation  
and the installation of the SRCU31 software on servers requiring the ability to be locally managed.  
Figure 2-19 illustrates the typical uses for this product.  
Figure 2-19. Installing the Operating System on an SRCU31 RAID Volume, a Pass-through  
Disk or other Storage Device or Installing SRCU31 into a System with an Existing  
Operating System  
Begin  
Installation of  
OS on a  
SRCU31  
Volume  
Run  
SRCU31  
Setup  
Gather Required  
Software and  
Hardware  
Create Bootable  
RAID Volume  
Using RCU  
Create OS  
Installation  
Driver Diskette  
Install  
Adapter Card  
Install OS on a RAID  
Volume  
Begin  
Installation of  
OS on a  
Pass-Thru or  
other Storage  
Device  
Create Pass-Thru  
Disk and Select it  
as Boot Volume  
Using RCU  
Install OS on a  
Pass-Thru or  
other Storage  
Device  
Run  
SRCU31  
Setup  
Create OS  
Installation  
Driver Diskette  
Gather Required  
Software and  
Hardware  
Install  
Adapter Card  
Begin  
Installation of  
SRCU31  
into a System  
with an  
Gather Required  
Hardware  
and  
Run  
SRCU31  
Setup  
Install  
Adapter Card  
Back Up  
Server  
Update the OS  
Software  
Existing OS  
2.5.2  
Setup and Installation for Local Administration of Microsoft  
Windows NT* Server  
2.5.2.1  
In this Section  
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Advanced Installation Steps  
2.5.2.2  
RAID Requirements for Microsoft Windows NT Server 4.0  
Note: This document, when referring NT Server 4.0, also applies to the following Windows NT 4.0  
Server subtypes:  
Microsoft Windows NT Server 4.0 Enterprise Edition  
When installing the SRCU31 kit for Microsoft Windows NT Server, note the following system  
requirements.  
Have all required system hardware and software components available before proceeding with the  
setup and installation.  
RAID Hardware Requirements  
Server with CD-ROM Drive not attached to Intel® Server RAID Controller U3-1  
One available PCI slot (64bit, 33MHz recommended)  
Monitor display resolution of 800 x 600 or higher (recommended)  
Intel® Server RAID Controller U3-1 Adapter Card  
PCI 2.2 Compliant System BIOS  
Memory: 3.3v, 168-pin gold-plated, unbuffered PC100, ECC, SDRAM single or double row,  
DIMM modules that are of 32MB, 64MB, 128MB capacities (see supported parts at http://  
support.intel.com/support/motherboards/server/srcu31)  
RAID Software Requirements  
SRCU31 CD-ROM  
Hard Disk Space: 9 MB Minimum  
SRCU31 Windows NT Installation Diskette (Microsoft Windows NT SCSI Miniport  
Diskette). See Chapter 3, “Exploring the Utilities” to create this diskette.  
Microsoft Windows NT Server 4.0†  
Microsoft Windows NT 4.0 Service Pack 5 or greater†  
Microsoft Internet Explorer 4.0 or greater†  
Note: Microsoft Internet Explorer can be downloaded from the Microsoft website (www.microsoft.com)  
and is also included in the Microsoft Windows NT 4.0 Option Pack (available as web download or  
CD).  
Not supplied with SRCU31.  
Warning: Do not install OSMs (Operating System Service Modules) downloaded from OS vendor websites.  
An OSM is the operating system driver portion of the I2O split driver model. The OSMs provided  
on the SRCU31 CD-ROM are a later version than the OSMs currently provided by OS vendors.  
Using OSMs other than those provided on the SRCU31 CD-ROM may yield unpredictable results.  
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Advanced Installation Steps  
2.5.2.3  
SRCU31 Hardware Installation  
The SRCU31 comes with the Intel Integrated RAID firmware already programmed into the flash  
memory. Note that if the memory DIMM is not provided with the adapter at the time of purchase,  
you must install an approved unbuffered, PC100, ECC, SDRAM DIMM into the memory socket  
prior to SRCU31 installation. See the Hardware Requirements or refer to the approved memory list  
at http://support.intel.com/support/motherboards/server/srcu31 to determine an approved memory  
DIMM for use in the adapter.  
Warning: Shock hazards may be present inside the unit in which this card is being installed. Disconnect all  
power cords to the unit before the removal of any covers.  
Follow the warnings noted in your computers user or service manual before installing this board.  
ONLY after all the covers are reinstalled should you reattach the power cords and power up the unit  
for the software installation and use.  
Note: Take precautions to prevent electrostatic discharge (ESD) damage before handling the SRCU31  
Adapter Card.  
1. Power down the system, disconnect power cord(s) and remove the system cover.  
2. Install the SRCU31 into an available PCI slot. Connect one end of the SCSI cable to the  
internal (68 pin) or external (VHDCI) SCSI connector on the SRCU31. Connect the other end  
of the SCSI cable to the SCSI drives or drive enclosure.  
3. Replace the system cover, reconnect power cord(s).  
Note: SRCU31 will work in a 32bit slot, however, a 64bit, 33 MHz PCI slot is recommended. Consult the  
system guide for the target server board to determine an appropriate 64bit, 33 MHz PCI slot.  
Ensure that the ends of the SCSI bus are properly terminated. Consult the documentation for the  
drives or drive enclosure for termination details.  
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Advanced Installation Steps  
2.5.2.4  
Installing Microsoft Windows NT Server 4.0 on a Intel® Integrated  
RAID Volume  
This procedure installs Microsoft Windows NT Server 4.0 on an Intel Integrated RAID volume.  
Have all hardware and software on hand. See system requirements in Section 2.5.2.2.  
SRCU31 Hardware Installation  
Install the hardware before continuing with this installation. See Section 2.5.2.3.  
Intel Integrated RAID Software Installation  
1. Create and configure a RAID volume using the RAID Configuration Utility. See Section 2.2,  
RAID Configuration Utility in the user’s manual to create and configure a RAID volume.  
Once a RAID volume is created and configured, return to this procedure to install the  
operating system.  
2. Run the latest virus scan on any downloaded diskettes used for installation or on any existing  
volumes.  
3. Create a SRCU31 Microsoft Windows NT SCSI Miniport Diskette.  
a. Insert the Intel Integrated RAID CD-ROM into the target system and restart the system to  
boot from the CD-ROM.  
b. When the ROM-DOS Startup Menu appears select option #1, Make Diskettes.  
c. When the Select a Diskette to Create screen appears, select Windows NT Installation. A  
command window then appears.  
d. Insert a blank high-density diskette in drive A: and press Enter to create the Windows NT  
SCSI Miniport Diskette. Alternatively, the CD-ROM can be inserted into a different  
system running Windows 95, 98 or NT. The CD-ROM’s auto-run feature will bring up a  
menu that will allow creation of the SRCU31 NT Installation Diskette.  
4. Install the following required software:  
a. Microsoft Windows NT Server 4.0  
Select the scenario below (1 or 2) which matches your installation to complete the  
Microsoft Windows NT SCSI diskette miniport driver installation.  
Warning: The miniport driver is a temporary driver used for installation only. Once NT is running, you must  
install the permanent RAID device drivers using the SRCU31 CD-ROM.  
1. If you are installing NT with boot disks (booting from diskettes initially to setup NT),  
during install let NT detect the storage devices in your system. When device detection is  
complete, select S to specify additional storage devices, then select Other. Insert the  
Microsoft Windows NT installation diskette in the floppy drive. Press Enter to select the  
I2O Miniport Driver and continue with the NT installation. Go to step b.  
2. If you are installing NT without boot disks, (for example, you are booting with the  
NT Server CD-ROM), press F6 as soon as the blue screen appears to ensure that the  
Microsoft Windows NT installation diskette can be loaded when specifying Other  
Diskettes. Otherwise, the NT installation program will not load the I2O Miniport Driver  
from the Microsoft Windows NT installation diskette. When device detection is complete,  
select S to specify additional storage devices and then select Other. Insert the Microsoft  
Windows NT installation diskette in the floppy drive. Press Enter to select the I2O  
Miniport Driver and continue with the NT installation. Go to step b.  
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b. During Windows NT installation install the following component:  
— TCP/IP  
c. After the NT installation is complete, install the following components and software:  
— Microsoft Windows NT 4.0 Service Pack 5 or greater  
— Microsoft Internet Explorer 4.00 or greater  
5. If your browser uses a proxy server, then configure your browser using the procedure in  
procedure. If you have not configured your browser to use a proxy server, then go to step 6.  
6. Install the SRCU31 software (run the SRCU31 setup) using the SRCU31 CD-ROM.  
Note: You must have administrative level permissions to install SRCU31 software. This  
procedure assumes that the SRCU31 hardware and Windows NT server are installed and  
operational in your system.  
a. Insert the SRCU31 CD-ROM in the CD-ROM drive. If the Software Installation Main  
Menu does not appear, then run the setup.exe file that resides at:  
<CD-ROM root>\os_setup\winnt\setup.exe on the CD-ROM.  
b. Click on the Setup button. See Figure 2-20.  
Figure 2-20. Intel® Integrated RAID Software Installer Main Menu  
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Advanced Installation Steps  
The three components in the window in Figure 2-21 are preselected. Click Next and  
follow the on screen prompts to complete the installation.  
Note: The DMI and SNMP components are not selected by default. Refer to section  
Storage Console” chapter for information on DMI and SNMP installation.  
A progress bar appears that measures the progress of the SRCU31 software setup. When  
this screen completes, you have completed the SRCU31 setup.  
page 4-3 of the “Using the Storage Console” chapter for information on HP Openview  
and RAID Monitor.  
7. See Section 4.3 in the “Using the Storage Console” chapter to customize your RAID volumes  
using Storage Console.  
Figure 2-21. Adding Components  
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Advanced Installation Steps  
2.5.2.5  
Installing Microsoft Windows NT Server 4.0 on a Pass-through Disk  
or other Storage Device  
This procedure installs Microsoft Windows NT Server 4.0 on a pass-through disk or other storage  
device. It is typically used on a system where the operating system is on a disk not controlled by  
SRCU31. Have all hardware and software on hand. See system requirements in Section 2.5.2.2.  
SRCU31 Hardware Installation  
Install the hardware before continuing with this installation. See Section 2.5.2.3.  
Intel Integrated RAID Software Installation  
1. If you are installing Microsoft Windows NT Server on a Pass-through Disk go to step 2. If you  
are installing Microsoft Windows NT Server on another storage device, then go to step 3.  
2. Create a pass-through disk. Once step a is completed, return to this procedure to install the  
operating system.  
a. Create a pass-through disk and select it as the boot device. Using the RAID Configuration  
Utility (see “How to Invoke Advanced RCU” on page 2-19 for more information) create a  
pass-through disk and select it as the boot device (see “Custom Configuration” on  
page 2-12 for more information on creating a pass-through disk). The operating system  
will be installed on this disk. You may choose to create more than one pass-through disk at  
this time.  
3. Run the latest virus scan on on any existing volumes and any downloaded diskettes used for  
installation.  
4. Install the following required software components. If you are installing Microsoft Windows  
NT Server on a Pass-through Disk, go to step a. If you are installing Microsoft Windows NT  
Server on another storage device, then ensure the CD-ROM drivers are detected during  
installation and then go to step b.  
a. Microsoft Windows NT Server 4.0  
Select the scenario below (1 or 2) that matches your installation to complete the Microsoft  
Windows NT SCSI diskette miniport driver installation.  
Warning: The miniport driver is a temporary driver used for installation only. Once NT is running, you must  
install the permanent RAID device drivers using the SRCU31 CD-ROM.  
1. If you are installing NT with boot disks (booting from diskettes initially to setup NT),  
during install let NT detect the storage devices in your system. When device detection is  
complete, select S to specify additional storage devices, then select Other. Insert the  
Microsoft Windows NT installation diskette in the floppy drive. Press Enter to select the  
I2O Miniport Driver and continue with the NT installation. Go to step b.  
2. If you are installing NT without boot disks, (for example, you are booting with the  
NT Server CD-ROM), press F6 as soon as the blue screen appears to ensure that the  
Microsoft Windows NT installation diskette can be loaded when specifying Other  
Diskettes. Otherwise, the NT installation program will not load the I2O Miniport Driver  
from the Microsoft Windows NT installation diskette. When device detection is complete,  
select S to specify additional storage devices and then select Other. Insert the Microsoft  
Windows NT installation diskette in the floppy drive. Press Enter to select the I2O  
Miniport Driver and continue with the NT installation. Go to step b.  
b. During Windows NT installation install the following component:  
— TCP/IP  
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c. After the NT installation is complete, install the following components and software:  
— Microsoft Windows NT 4.0 Service Pack 5 or greater  
— Microsoft Internet Explorer 4.00 or greater  
5. If your browser uses a proxy server, then configure your browser using the procedure in  
procedure. If you have not configured your browser to use a proxy server, then go to step 6.  
6. Install the SRCU31 software (run the SRCU31 setup).  
Note: You must have administrative level permissions to install SRCU31 software. This  
procedure assumes that the SRCU31 hardware and Windows NT server are installed and  
operational in your system.  
a. Insert the SRCU31 CD-ROM in the CD-ROM drive. If the Software Installation Main  
Menu does not appear, then run the setup.exe file that resides at:  
<CD-ROM root>\os_setup\winnt\setup.exe on the CD-ROM.  
b. Click on the Setup button. See Figure 2-20. Follow the on-screen prompts to complete  
installation.  
The three components in the window in Figure 2-21 are preselected. Add the remote  
storage console component by clicking on the remote storage console box.  
Note: The DMI and SNMP components are not selected by default. Refer to section  
DMI and SNMP installation.  
A progress bar appears that measures the progress of the SRCU31 setup. When this screen  
completes, you have completed the SRCU31 setup.  
page 4-3 of the “Using the Storage Console” chapter for information on HP Openview  
and RAID Monitor.  
Storage Console” on page 4-12 to customize your RAID volumes using Storage Console.  
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Advanced Installation Steps  
2.5.2.6  
Install Intel® Server RAID Controller U3-1 on an Existing NT 4.0  
Server  
This procedure installs SRCU31 into a system with an existing operating system installed. The  
procedure ensures that the necessary software components are installed before installing SRCU31.  
Follow the required procedure below to install SRCU31.  
1. Have all hardware and software on hand. See system requirements in Section 2.5.2.2.  
2. Back up your server.  
3. Run the latest virus scan on any downloaded diskettes used for installation or on any existing  
volumes.  
4. Update Microsoft Windows NT Server 4.0 with the following component:  
— TCP/IP  
5. After the NT installation update is complete, install the following components and software:  
— Microsoft Windows NT 4.0 Service Pack 5 or greater  
— Microsoft Internet Explorer 4.00 or greater  
6. If your browser uses a proxy server, then configure your browser using the procedure in  
procedure. If you have not configured your browser to use a proxy server, then go to step 7.  
7. SRCU31 Hardware Installation  
The adapter may or may not come with a SDRAM ECC DIMM inserted into the memory  
socket. If it does, then the adapter is ready to be installed into the server as the Intel Integrated  
RAID software is programmed into the flash memory.  
If the SDRAM ECC DIMM is not inserted into the memory socket, then acquire a supported  
32, 64 or 128 SDRAM ECC DIMM and insert it into the memory socket of the adapter. See  
supported parts at http://support.intel.com/support/motherboards/server/srcu31.  
Warning: Shock hazards may be present inside the unit in which this card is being installed.  
Disconnect all power cords to the unit before removal of any covers.  
Follow the warnings noted in your computers user or service manual before installing this  
board. ONLY after all the covers are reinstalled should you reattach the power cords and  
power up the unit for the software installation and use.  
Note: Take precautions to prevent electrostatic discharge (ESD) damage before handling the  
SRCU31 Adapter Card.  
a. Power down the system, disconnect power cord(s) and remove the system cover.  
b. Install the SRCU31 into an available PCI slot. Connect one end of the SCSI cable to the  
internal (68 pin) or external (VHDCI) SCSI connector on the SRCU31. Connect the other  
end of the SCSI cable to the SCSI drives or drive enclosure.  
c. Replace the system cover, reconnect power cord(s).  
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Advanced Installation Steps  
Note: SRCU31 will work in a 32bit slot, however, a 64bit, 33 MHz PCI slot is  
recommended. Consult the system guide for the target server board to determine an  
appropriate 64bit, 33 MHz PCI slot.  
Note: Ensure that the ends of the SCSI bus are properly terminated. Consult the  
documentation for the drives or drive enclosure for termination details.  
8. Intel Integrated RAID Software Installation  
9. Create and configure a RAID volume using the RAID Configuration Utility. See “How to  
Invoke Advanced RCU” on page 2-19 to create and configure a RAID volume. Once a RAID  
volume is created and configured, return to this procedure to install the SRCU31 software.  
10. Install the SRCU31 software (run the SRCU31 setup).  
Note: You must have administrative level permissions to install SRCU31 software. This  
procedure assumes that the SRCU31 hardware and Windows NT server are installed and  
operational in your system.  
a. Insert the SRCU31 CD-ROM in the CD-ROM drive. If the Software Installation Main  
Menu does not appear, then run the setup.exe file that resides at:  
<CD-ROM root>\os_setup\winnt\setup.exe on the CD-ROM.  
b. Click on the Setup button. See Figure 2-20. Follow the on-screen prompts to complete  
installation.  
The three components in the window in Figure 2-21 are preselected. Accept this  
configuration and click on Next.  
Note: The DMI and SNMP components are not selected by default. Refer to section  
Storage Console” chapter for information on DMI and SNMP installation.  
A progress bar appears that measures the progress of the SRCU31 setup. When this screen  
completes, you have completed the SRCU31 setup.  
page 4-3 of the “Using the Storage Console” chapter for information on HP Openview  
and RAID Monitor.  
Storage Console” on page 4-12 to customize your RAID volumes using Storage Console.  
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Advanced Installation Steps  
2.5.3  
Overview of Setup and Installation for Remote  
Administration for NT Server  
This chapter describes the installation procedures for SRCU31. These procedures include hardware  
installation, the creation and configuration of a RAID volume, OS installation and the installation  
of the SRCU31 software on servers requiring the ability to be remotely managed. Figure 2-23  
illustrates the typical uses for this product.  
Figure 2-22. Remote Administration for NT Server  
Workstation Remotely Administering NT Servers  
AA  
BB  
CC  
DD  
Remote Servers  
Figure 2-23. Installing the Operating System on an SRCU31 RAID Volume, a Pass-through  
Disk/IDE or Installing SRCU31 into a System with an Existing Operating System  
Begin  
Installation of  
OS on a  
SRCU31  
Volume  
Run  
SRCU31  
Setup  
Gather Required  
Software and  
Hardware  
Create Bootable  
RAID Volume  
Using RCU  
Create OS  
Installation  
Driver Diskette  
Install  
Adapter Card  
Install OS on a RAID  
Volume  
Begin  
Installation of  
OS on a  
Pass-Thru or  
other Storage  
Device  
Create Pass-Thru  
Disk and Select it  
as Boot Volume  
Using RCU  
Install OS on a  
Pass-Thru or  
other Storage  
Device  
Run  
SRCU31  
Setup  
Create OS  
Installation  
Driver Diskette  
Gather Required  
Software and  
Hardware  
Install  
Adapter Card  
Begin  
Installation of  
SRCU31  
into a System  
with an  
Gather Required  
Hardware  
and  
Run  
SRCU31  
Setup  
Install  
Adapter Card  
Back Up  
Server  
Update the OS  
Software  
Existing OS  
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Advanced Installation Steps  
2.5.4  
Setup and Installation for Microsoft Windows NT* Server  
4.0  
2.5.4.1  
In this Section  
2.5.4.2  
RAID Requirements for Microsoft Windows NT Server 4.0  
Note: This document, when referring to NT Server 4.0, also applies to the following Windows NT 4.0  
Server subtypes:  
Microsoft Windows NT Server 4.0 Enterprise Edition  
When installing the SRCU31 kit for Microsoft Windows NT Server, note the following system  
requirements.  
Have all required system hardware and software components available before proceeding with the  
setup and installation.  
RAID Hardware Requirements  
Server with CD-ROM Drive not attached to Intel® Server RAID Controller U3-1  
One available PCI slot (64bit, 33MHz recommended)  
Monitor display resolution of 800 x 600 or higher (recommended)  
Intel® Server RAID Controller U3-1 Adapter Card  
PCI 2.2 Compliant System BIOS  
Memory: 3.3v, 168-pin gold-plated, unbuffered PC100, ECC, SDRAM single or double row,  
DIMM modules that are of 32MB, 64MB, 128MB capacities (see supported parts at http://  
support.intel.com/support/motherboards/server/srcu31)  
RAID Software Requirements  
SRCU31 CD-ROM  
Hard Disk Space: 9 MB Minimum  
Windows NT Installation Diskette (Microsoft Windows NT SCSI Miniport Diskette). See  
Microsoft Windows NT Server 4.0†  
Microsoft Windows NT 4.0 Service Pack 5 or greater†  
Microsoft Internet Explorer 4.0 or greater or Netscape 4.08 or greater†  
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Advanced Installation Steps  
Note: Microsoft Internet Explorer can be downloaded from the Microsoft website (www.microsoft.com)  
and is also included in the Microsoft Windows NT 4.0 Option Pack (available as web download or  
CD).  
Not supplied with SRCU31.  
Warning: Do not install OSMs (Operating System Service Modules) downloaded from OS vendor websites.  
An OSM is the operating system driver portion of the I2O split driver model. The OSMs provided  
on the SRCU31 CD-ROM are a later version than the OSMs currently provided by OS vendors.  
Using OSMs other than those provided on the SRCU31 CD-ROM may yield unpredictable results.  
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Advanced Installation Steps  
2.5.4.3  
Installing Microsoft Windows NT Server 4.0 on a Intel® Integrated  
RAID Volume  
This procedure installs Microsoft Windows NT Server on an Intel Integrated RAID volume. Have  
all hardware and software on hand. See system requirements in Section 2.5.4.2.  
SRCU31 Hardware Installation  
Install the hardware before continuing with this installation. See Section 2.5.2.3.  
Intel Integrated RAID Software Installation  
1. Create and configure a RAID volume using the RAID Configuration Utility. See Section 2.2,  
RAID Configuration Utility in the user’s manual to create and configure a RAID volume.  
Once a RAID volume is created and configured, return to this procedure to install the  
operating system.  
2. Run the latest virus scan on any downloaded diskettes used for installation or on any existing  
volumes.  
3. Create a SRCU31 Microsoft Windows NT SCSI Miniport Diskette.  
a. Insert the Intel Integrated RAID CD-ROM into the target system and restart the system to  
boot from the CD-ROM.  
b. When the ROM-DOS Startup Menu appears select option #1, Make Diskettes.  
c. When the Select a Diskette to Create screen appears, select Windows NT Installation. A  
command window then appears.  
d. Insert a blank high-density diskette in drive A: and press Enter to create the Windows NT  
SCSI Miniport Diskette. Alternatively, the CD-ROM can be inserted into a different  
system running Windows 95, 98 or NT. The CD-ROM’s auto-run feature will bring up a  
menu that will allow creation of the SRCU31 NT Installation Diskette.  
4. Install the following required software:  
a. Microsoft Windows NT Server 4.0  
Select the scenario below (1 or 2) which matches your installation to complete the  
Microsoft Windows NT SCSI diskette miniport driver installation.  
Warning: The miniport driver is a temporary driver used for installation only. Once NT is running, you must  
install the permanent RAID device drivers using the SRCU31 CD-ROM.  
1. If you are installing NT with boot disks (booting from diskettes initially to setup NT),  
during install let NT detect the storage devices in your system. When device detection is  
complete, select S to specify additional storage devices, then select Other. Insert the  
Microsoft Windows NT installation diskette in the floppy drive. Press Enter to select the  
I2O Miniport Driver and continue with the NT installation. Go to step b.  
2. If you are installing NT without boot disks, (for example, you are booting with the  
NT Server CD-ROM), press F6 as soon as the blue screen appears to ensure that the  
Microsoft Windows NT installation diskette can be loaded when specifying Other  
Diskettes. Otherwise, the NT installation program will not load the I2O Miniport Driver  
from the Microsoft Windows NT installation diskette. When device detection is complete,  
select S to specify additional storage devices and then select Other. Insert the Microsoft  
Windows NT installation diskette in the floppy drive. Press Enter to select the I2O  
Miniport Driver and continue with the NT installation. Go to step b.  
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Advanced Installation Steps  
b. During Windows NT installation install the following components:  
— TCP/IP  
— Microsoft Internet Information Server 2.0.  
c. After the NT installation is complete, install the following components and software:  
— Microsoft Windows NT 4.0 Service Pack 5 or greater (This will automatically upgrade  
Internet Information Server 2.0 to Internet Information Server 3.0.).  
— Microsoft Internet Explorer 4.00 or greater (recommended) or Netscape Navigator  
4.08 or greater.  
5. If your browser uses a proxy server, then configure your browser using the procedure in  
procedure. If you have not configured your browser to use a proxy server, then go to step 8.  
6. Configure Microsoft Internet Information Server (IIS)  
Warning: Due to added security in SRCU31, anonymous connections must be disabled in  
Microsoft IIS in order to execute the SRCU31 configuration utility in NT. If anonymous  
connections are allowed to IIS on the target server, then the following message will appear on  
the web browser after launching the SRCU31 configuration utility shortcut:  
Unable to open Driver  
Could not open I2O Driver  
To avoid the problem described above when attempting to run Storage Console, disable Allow  
Anonymous connections to Microsoft IIS. Follow the directions below to disable Allow  
Anonymous connections.  
Note: If you need to use the World Wide Web service capabilities of Internet Information  
Server 4.0 to publish a web site on a server using SRCU31, install IIS 4.0. Reconfigure IIS  
using the IIS 4.0 instructions in Section 2.5.5, Configuring Microsoft Windows IIS 4.0. Return  
to this procedure when completed.  
If IIS 3.0 is installed on a FAT partition go to step 7. If you need to use IIS 4.0, reconfigure IIS  
using the IIS 4.0 instructions in Section 2.5.5, Configuring Microsoft Windows IIS 4.0. Go to  
step 8 when completed. If you are using Microsoft IIS 3.0 on an NTFS partition, proceed to  
step 8.  
7. Configuring Microsoft IIS 3.0  
a. Start Internet Services Manager from the Microsoft Internet Server program group.  
b. Double-click on the server name in the WWW Service row (top computer name).  
c. Under the Service tab in the WWW Service Properties window clear the Allow Anonymous  
checkbox in the Password Authentication section. See Figure 2-24.  
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Advanced Installation Steps  
Figure 2-24. WWW Service Properties Window  
d. Select OK and close Internet Service Manager.  
8. If Netscape is used as the default browser, follow the procedure in Section 2.5.6, Configuring  
IIS for use with Netscape Navigator and then return to this procedure. If Microsoft Internet  
Explorer is used continue with this procedure.  
9. Install the SRCU31 software (run the SRCU31 setup).  
Note: You must have administrative level permissions to install SRCU31 software. This  
procedure assumes that the SRCU31 hardware and Windows NT server are installed and  
operational in your system.  
a. Insert the SRCU31 CD-ROM in the CD-ROM drive. If the Software Installation Main  
Menu does not appear, then run the setup.exe file that resides at:  
<CD-ROM root>\os_setup\winnt\setup.exe on the CD-ROM.  
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Advanced Installation Steps  
b. Click on the Setup button. See Figure 2-25.  
Figure 2-25. Intel® Integrated RAID Software Installer Main Menu  
The three components in the window in Figure 2-26 are preselected. Click Next and  
follow the on screen prompts to complete the installation.  
Note: The DMI and SNMP components are not selected by default. Refer to section  
Storage Console” chapter for information on DMI and SNMP installation.  
A progress bar appears that measures the progress of the SRCU31 software setup. When  
this screen completes, you have completed the SRCU31 setup.  
page 4-3 of the “Using the Storage Console” chapter for information on HP Openview  
and RAID Monitor.  
Storage Console” on page 4-12 to customize your RAID volumes using Storage Console.  
Intel® Server RAID Controller U3-1 User’s Manual Rev 1.0  
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Advanced Installation Steps  
Figure 2-26. Selecting Components Screen after user selects Remote Storage Console  
2-38  
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Advanced Installation Steps  
2.5.4.4  
Installing Microsoft Windows NT Server 4.0 on a Pass-through Disk  
or another Storage Device  
This procedure installs Microsoft Windows NT Server 4.0 on a pass-through disk or another  
storage device. It is typically used on a system where the operating system is on a disk not  
controlled by SRCU31. Have all hardware and software on hand. See system requirements in  
SRCU31 Hardware Installation  
Install the hardware before continuing with this installation. See Section 2.5.2.3.  
Intel Integrated RAID Software Installation  
1. If you are installing Microsoft Windows NT Server on a Pass-through Disk go to step 2. If you  
are installing Microsoft Windows NT Server on another storage device, then go to step 3.  
2. Create a pass-through disk. Once step a is completed, return to this procedure to install the  
operating system.  
a. Create a pass-through disk and select it as the boot device. Using the RAID Configuration  
Utility (see “How to Invoke Advanced RCU” on page 2-19 for more information) create a  
pass-through disk and select it as the boot device (see “Custom Configuration” on  
page 2-12 for more information on creating a pass-through disk). The operating system  
will be installed on this disk. You may choose to create more than one pass-through disk at  
this time.  
3. Run the latest virus scan on on any existing volumes and any downloaded diskettes used for  
installation.  
4. Install the following required software components. If you are installing Microsoft Windows  
NT Server on a Pass-through Disk, go to step a. If you are installing Microsoft Windows NT  
Server on another storage device, then ensure the CD-ROM drivers are detected during  
installation and then go to step b.  
a. Microsoft Windows NT Server 4.0  
Select the scenario below (1 or 2) that matches your installation to complete the Microsoft  
Windows NT SCSI diskette miniport driver installation.  
Warning: The miniport driver is a temporary driver used for installation only. Once NT is running, you must  
install the permanent RAID device drivers using the SRCU31 CD-ROM.  
1. If you are installing NT with boot disks (booting from diskettes initially to setup NT),  
during install let NT detect the storage devices in your system. When device detection is  
complete, select S to specify additional storage devices, then select Other. Insert the  
Microsoft Windows NT installation diskette in the floppy drive. Press Enter to select the  
I2O Miniport Driver and continue with the NT installation. Go to step b.  
2. If you are installing NT without boot disks, (for example, you are booting with the  
NT Server CD-ROM), press F6 as soon as the blue screen appears to ensure that the  
Microsoft Windows NT installation diskette can be loaded when specifying Other  
Diskettes. Otherwise, the NT installation program will not load the I2O Miniport Driver  
from the Microsoft Windows NT installation diskette. When device detection is complete,  
select S to specify additional storage devices and then select Other. Insert the Microsoft  
Windows NT installation diskette in the floppy drive. Press Enter to select the I2O  
Miniport Driver and continue with the NT installation. Go to step b.  
b. During Windows NT installation install the following components:  
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Advanced Installation Steps  
— TCP/IP  
— Microsoft Internet Information Server 2.0.  
c. After the NT installation is complete, install the following components and software:  
— Microsoft Windows NT 4.0 Service Pack 5 or greater (This will automatically upgrade  
Internet Information Server 2.0 to Internet Information Server 3.0.).  
— Microsoft Internet Explorer 4.00 or greater (recommended) or Netscape Navigator  
4.08 or greater.  
5. If your browser uses a proxy server, then configure your browser using the procedure in  
procedure. If you have not configured your browser to use a proxy server, then go to step 8.  
6. Configure Microsoft Internet Information Server  
Warning: Due to added security in SRCU31, anonymous connections must be disabled in  
Microsoft Internet Information Server (IIS) in order to execute the SRCU31 configuration  
utility in NT. If anonymous connections are allowed to IIS on the target server, then the  
following message will appear on the web browser after launching the SRCU31 configuration  
utility shortcut:  
Unable to open Driver  
Could not open I2O Driver  
To avoid the problem described above when attempting to run Storage Console, disable Allow  
Anonymous connections to Microsoft IIS. Follow the directions below to disable Allow  
Anonymous connections.  
Note: If you need to use the World Wide Web service capabilities of Internet Information  
Server 4.0 to publish a web site on a server using SRCU31, install IIS 4.0. Reconfigure IIS  
using the IIS 4.0 instructions in Section 2.5.5, Configuring Microsoft Windows IIS 4.0. Return  
to this procedure when completed.  
If IIS 3.0 is installed on a FAT partition go to step 7. If you need to use IIS 4.0, reconfigure IIS  
using the IIS 4.0 instructions in Section 2.5.5, Configuring Microsoft Windows IIS 4.0. Go to  
step 8 when completed. If you are using Microsoft IIS 3.0 on an NTFS partition, proceed to  
step 8.  
7. Configuring Microsoft IIS 3.0  
a. Start Internet Services Manager from the Microsoft Internet Server program group.  
b. Double-click on the server name in the WWW Service row (top computer name).  
c. Under the Service tab in the WWW Service Properties window, clear the Allow  
Anonymous checkbox in the Password Authentication section. See Figure 2-27.  
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Advanced Installation Steps  
Figure 2-27. WWW Service Properties Window  
d. Select OK and close Internet Service Manager.  
8. If Netscape is used as the default browser, follow the procedure in Section 2.5.6, Configuring  
IIS for use with Netscape Navigator and then return to this procedure. If Microsoft Internet  
Explorer is used continue with this procedure.  
9. Install the SRCU31 software (run the SRCU31 setup).  
Note: You must have administrative level permissions to install SRCU31 software. This  
procedure assumes that the SRCU31 hardware and Windows NT server are installed and  
operational in your system.  
a. Insert the SRCU31 CD-ROM in the CD-ROM drive. If the Software Installation Main  
Menu does not appear, then run the setup.exe file that resides at:  
<CD-ROM root>\os_setup\winnt\setup.exe on the CD-ROM.  
b. Click on the Setup button. See Figure 2-25. Follow the on-screen prompts to complete  
installation.  
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Advanced Installation Steps  
The three components in the window in Figure 2-26 are preselected. Add the remote  
storage console component by clicking on the remote storage console box.  
Note: The DMI and SNMP components are not selected by default. Refer to section  
DMI and SNMP installation.  
A progress bar appears that measures the progress of the SRCU31 setup. When this screen  
completes, you have completed the SRCU31 setup.  
page 4-3 of the “Using the Storage Console” chapter for information on HP Openview  
and RAID Monitor.  
Storage Console” on page 4-12 to customize your RAID volumes using Storage Console.  
2-42  
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Advanced Installation Steps  
2.5.4.5  
Install Intel Server RAID Controller U3-1 on an Existing NT 4.0 Server  
This procedure installs SRCU31 into a system with an existing operating system installed. The  
procedure ensures that the necessary software components are installed before installing SRCU31.  
Follow the required procedure below to install SRCU31.  
1. Have all hardware and software on hand. See system requirements in Section 2.5.4.2.  
2. Back up your server.  
3. Run the latest virus scan on any downloaded diskettes used for installation or on any existing  
volumes.  
4. Update Microsoft Windows NT Server 4.0 with the following software:  
— TCP/IP  
— Microsoft Internet Information Server (IIS) 2.0.  
5. After the NT installation update is complete, install the following components and software:  
— Microsoft Windows NT 4.0 Service Pack 5 or greater (This will automatically upgrade IIS  
2.0 to IIS 3.0.).  
— Microsoft Internet Explorer 4.00 or greater (recommended) or Netscape Navigator 4.08 or  
greater.  
6. If your browser uses a proxy server, then configure your browser using the procedure in  
procedure. If you have not configured your browser to use a proxy server, then go to step 9.  
7. Configure Microsoft IIS  
Warning: Due to added security in SRCU31, anonymous connections must be disabled in  
Microsoft IIS in order to execute the SRCU31 configuration utility in NT. If anonymous  
connections are allowed to IIS on the target server, then the following message will appear on  
the web browser after launching the SRCU31 configuration utility shortcut:  
Unable to open Driver  
Could not open I2O Driver  
To avoid the problem described above when attempting to run Storage Console, disable Allow  
Anonymous connections to Microsoft IIS. Follow the directions below to disable Allow  
Anonymous connections.  
Note: If you need to use the World Wide Web service capabilities of Internet Information  
Server 4.0 to publish a web site on a server using SRCU31, install IIS 4.0. Reconfigure IIS  
using the IIS 4.0 instructions in Section 2.5.5, Configuring Microsoft Windows IIS 4.0. Return  
to this procedure when completed.  
If IIS 3.0 is installed on a FAT partition go to step 8. If you need to use IIS 4.0, reconfigure IIS  
using the IIS 4.0 instructions in Section 2.5.5, Configuring Microsoft Windows IIS 4.0. Go to  
step 9 when completed. If you are using Microsoft IIS 3.0 on an NTFS partition, proceed to  
step 9.  
8. Configure Microsoft IIS 3.0  
a. Start Internet Services Manager from the Microsoft Internet Server program group.  
b. Double-click on the server name in the WWW Service row (top computer name).  
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Advanced Installation Steps  
c. Under the Service tab in the WWW Service Properties window clear the Allow Anonymous  
checkbox in the Password Authentication section. See Figure 2-28.  
Figure 2-28. WWW Service Properties Window  
d. Select OK and close Internet Service Manager.  
9. If Netscape is used as the default browser follow the procedure in Section 2.5.6, Configuring  
IIS for use with Netscape Navigator and then return to this procedure. If Microsoft Internet  
Explorer is used continue with this procedure.  
Have all hardware and software on hand. See system requirements in Section 2.5.8.2.  
SRCU31 Hardware Installation  
For complete hardware installation instructions see Section 2.5.2.3.  
Intel Integrated RAID Software Installation  
1. Create and configure a RAID volume using the RAID Configuration Utility. See “How to  
Invoke Advanced RCU” on page 2-19 to create and configure a RAID volume. Once a RAID  
volume is created and configured, return to this procedure to install the SRCU31 software.  
2. Install the SRCU31 software (run the SRCU31 setup).  
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Advanced Installation Steps  
Note: You must have administrative level permissions to install SRCU31 software. This  
procedure assumes that the SRCU31 hardware and Windows NT server are installed and  
operational in your system.  
a. Insert the SRCU31 CD-ROM in the CD-ROM drive. If the Software Installation Main  
Menu does not appear, then run the setup.exe file that resides at:  
<CD-ROM root>\os_setup\winnt\setup.exe on the CD-ROM.  
b. Click on the Setup button. See Figure 2-25. Follow the on-screen prompts to complete  
installation.  
The four components in the window in Figure 2-26 are preselected. Accept this  
configuration and click on Next.  
Note: The DMI and SNMP components are not selected by default. Refer to section  
Storage Console” chapter for information on DMI and SNMP installation.  
A progress bar appears that measures the progress of the SRCU31 setup. When this screen  
completes, you have completed the SRCU31 setup.  
page 4-3 of the “Using the Storage Console” chapter for information on HP Openview  
and RAID Monitor.  
Storage Console” on page 4-12 to customize your RAID volumes using Storage Console.  
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Advanced Installation Steps  
2.5.5  
Configuring Microsoft Windows IIS 4.0  
2.5.5.1  
Configuring IIS 4.0 for Microsoft Windows NT Server 4.0  
This procedure configures Microsoft IIS 4.0 on Microsoft Windows NT Server 4.0. Have software  
on hand. See system requirements in Section 2.5.2.2.  
If you need to use the World Wide Web service capabilities of Internet Information Server 4.0 to  
publish a web site on a server using SRCU31, install IIS 4.0. Reconfigure IIS using the instructions  
below. Return to this procedure when completed.  
1. Install the following components and software:  
— Microsoft Internet Explorer 4.01 Service Pack 1 (recommended) or greater or Netscape  
Navigator 4.05 or greater.  
— Microsoft Windows NT Option Pack 1.0 (choose the upgrade only option; this will  
automatically upgrade Internet Information Server 3.0 to Internet Information Server 4.0).  
2. Configure Microsoft IIS 4.0  
a. Start Microsoft Internet Services Manager from the Windows NT 4.0 Option Pack  
program group.  
b. Expand the Internet Information Server folder by selecting (clicking on) the "+" next to  
the folder.  
c. Click on “+” next to the machine name.  
d. Expand the Default Web Site folder by selecting the "+" next to the folder. See  
Figure 2-29. Expanded View of Default Web Site Folders  
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Advanced Installation Steps  
e. Open the properties of the Scripts virtual directory by right clicking on the Scripts folder  
and selecting properties from the drop down menu.  
Note: If you have other scripts located in the Scripts directory that need anonymous  
access, simply create a unique virtual directory that points to the Scripts directory and  
disallow Anonymous on the virtual directory only. Then change the SRCU31 management  
shortcut to point to the Virtual directory instead of the Scripts directory.  
f. Under the Directory Security tab on the Scripts Properties window select Edit in the  
Anonymous Access and Authentication Control section. See Figure 2-30.  
Figure 2-30. Directory Security Tab on the Scripts Properties Window  
g. Clear the Allow Anonymous Access checkbox in the Authentication Methods window. See  
Figure 5-11.  
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Advanced Installation Steps  
Figure 2-31. Authentication Methods  
h. Select OK and close Microsoft Internet Service Manager. Return to the NT installation  
procedure and complete your installation.  
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Advanced Installation Steps  
2.5.6  
Configuring IIS for use with Netscape Navigator  
1. If Netscape Navigator is used as the default browser, use the following instructions to  
configure Microsoft IIS for use in Netscape Navigator.  
2. If you use Netscape Navigator as the default browser where Intel® Server RAID Controller  
U3-1 is installed, you will have to enable Basic Authentication in Microsoft Internet  
Information Server to use the SRCU31 Storage Console. Netscape Navigator does not support  
Windows NT Challenge/Response authentication. If you are configuring Microsoft IIS 3.0 for  
use with Netscape Navigator, go to step 3. If you are configuring Microsoft IIS 4.0 for use with  
Netscape Navigator, go to step 4.  
3. Configure Microsoft IIS 3.0 for Netscape Navigator  
a. Start Microsoft Internet Service Manager from the Microsoft Internet Service Manager  
program group.  
b. Double-click on the server name in the WWW Service row (top computer name). See  
Figure 5-12.  
Figure 2-32. Internet Information Service Manager  
c. Under the Service tab, check the Basic Authentication (Password is sent in Clear Text)  
checkbox in the password authentication section of the WWW Service Properties for  
Servername window. See Figure 5-13.  
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Advanced Installation Steps  
Figure 2-33. WWW Service Properties Window  
d. Select OK and close Internet Service Manager.  
4. Reconfiguring Microsoft IIS 4.0 for Netscape Navigator  
a. Bring up Microsoft Internet Service Manager from the Windows NT 4.0 Option Pack  
program group.  
b. Expand the Internet Information Server folder by selecting (clicking on) the "+" next to  
the folder.  
c. Click on “+” next to the machine name.  
d. Expand the Default Web Site folder by selecting the "+" next to the folder. See Figure 5-9.  
e. Right click on the Scripts folder and select Properties from the drop down menu.  
f. Under the Directory Security tab on the Scripts Properties window select Edit in the  
Anonymous Access and Authentication Control section. See Figure 5-10.  
g. Check the Basic Authentication (Password is sent in Clear Text) checkbox in the  
Authentication Methods window. See Figure 5-14.  
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Advanced Installation Steps  
Figure 2-34. Authentication Methods  
h. Select OK and close Microsoft Internet Service Manager.  
Note: Basic Authentication requires a username and password to be entered when  
connecting to secured web sites (including SRCU31 RAID Storage Console). Basic  
Authentication sends usernames and passwords over the network as clear text when  
connecting to remote web servers.  
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Advanced Installation Steps  
2.5.7  
Uninstalling Intel Server RAID Controller U3-1 from NT  
Server  
To remove the (product name) from your NT Server follow the instructions below.  
1. Ensure that you have closed all applications and are logged in with adminstrative rights.  
2. Open Control Panel and launch the Add/Remove programs icon.  
3. Select the RAID Software Suite and click Add/Remove.  
4. Click Yes to confirm removing the RAID Software Suite. The uninstallshield program will  
start removing files and display a progress bar. After the programs have been completely  
removed from your system, the unInstallShield program will show a summary of files  
removed and updates completed while removing files from the system. It will also recommend  
that the user restart the server. Do not restart the server here. Continue with this procedure to  
complete the removal of the SRCU31software suite.  
Figure 2-35. Add/Remove Properties Window  
5. Click OK. A confirmation message will appear stating that the RAID Software Suite has been  
removed from your system.  
6. Click OK to close the message box. You have successfully removed the RAID Software Suite.  
7. Click on RAID Device Drivers and click the Add/Remove button.  
8. Click OK at the first confirmation prompt.  
9. Click OK at the second confirmation prompt to uninstall the RAID device drivers. The system  
will quickly prompt you to restart your system.Click OK .  
10. Restart the system to complete the removal process.  
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Advanced Installation Steps  
2.5.8  
Setup and Installation for Novell NetWare*  
2.5.8.1  
In this Section  
2.5.8.2  
RAID Requirements for Novell NetWare  
When installing the SRCU31 Kit for Novell NetWare, note the following system requirements.  
RAID Hardware Requirements  
Server with CD-ROM Drive not attached to Intel® Server RAID Controller U3-1  
One available PCI slot (64bit, 33MHz recommended)  
Monitor display resolution of 800 x 600 or higher (recommended)  
Intel® Server RAID Controller U3-1 Adapter Card  
PCI 2.2 Compliant System BIOS  
Memory: 3.3v, 168-pin gold-plated, unbuffered PC100, ECC, SDRAM single or double row,  
DIMM modules that are of 32MB, 64MB, 128MB capacities (see supported parts at http://  
support.intel.com/support/motherboards/server/srcu31)  
RAID Software Requirements  
SRCU31 CD-ROM  
Hard disk space: minimum 4 MB  
MS-DOS 5.x or later (Required for new installations of NetWare 4.x only)  
SRCU31 NetWare Installation Diskette (If you do not have an OS Installation Driver Diskette  
and you wish to create one, see the Chapter 3, “Exploring the Utilities”.)  
Novell NetWare 4.2 - use Support Pack 8a or higher†  
Novell NetWare 5.0 - use Support Pack 4 or higher†  
Not supplied with SRCU31  
Have all required system hardware and software components available before proceeding with the  
setup and installation.  
Warning: Do not install OSM(s) downloaded from OS vendor websites. The OSMs provided on the SRCU31  
CD-ROM are a later version than the OSMs currently provided by OS vendors. Using OSMs other  
than those provided on the SRCU31 CD-ROM may cause unpredictable results.  
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Advanced Installation Steps  
2.5.8.3  
Installing Novell NetWare on a RAID Volume  
Follow the required procedure below to install NetWare on an Intel® Integrated RAID volume.  
Have all hardware and software on hand. See system requirements in Section 2.5.8.2.  
NetWare 4.2  
Have all hardware and software on hand. See system requirements in Section 2.5.8.2.  
SRCU31 Hardware Installation  
For complete hardware installation instructions see Section 2.5.2.3.  
Intel Integrated RAID Software Installation  
1. Create and configure a RAID volume using the RAID Configuration Utility. See “How to  
Invoke Advanced RCU” on page 2-19 to create and configure a RAID volume. Once a RAID  
volume is created and configured, return to this procedure to install the operating system.  
2. Insert MS-DOS floppy and reboot. Once you reboot, you will have to run FDISK to create a  
DOS partition of at least 50MB on the newly created volume (make sure it is flagged as the  
“Active” partition). Reboot and format the new partition. Make the new partition bootable.  
3. Copy the desired MS-DOS files to the hard drive, copy the necessary CD-ROM drivers (e.g.  
ATAPI_CD.SYS and MSCDEX.EXE) and create a CONFIG.SYS and AUTOEXEC.BAT that  
loads those drivers. Insert the following lines in the CONFIG.SYS file:  
files=30  
buffer=20  
4. Reboot the server, insert the NetWare Installation CD-ROM, go to the appropriate drive letter  
and run INSTALL.BAT.  
5. After booting you will first be asked to Accept the License Agreement. Do so and then select  
“NetWare 4.2”, then select “Custom installation of NetWare 4.2”. Enter the server name and  
internal network number. Hit <Enter> to begin the initial file copy.  
6. Confirm the locale configuration and select “Continue”. Modify the NCF files. Make any  
desired modifications. Next, the device driver installation screen appears.  
7. Choose “Select additional or modify selected Disk/LAN drivers”.  
8. Choose “Select an additional driver”. Hit <Insert> to install an unlisted driver. Make sure that  
the SRCU31 NetWare Installation diskette is in the floppy drive and hit <Enter>. Select  
“BKSTROSM.HAM” from the list.  
9. Continue with the NetWare installation as normal by following the screen prompts.  
10. Once the server installation is finished, complete the installation of the Intel Server RAID  
Controller U3-1 software suite by following the steps below.  
11. Run "LOAD INSTALL".  
12. Select "Product Options", then "Install product not listed". It will tell you that it is going to  
scan the A: drive for installation scripts. Ensure the "NetWare Installation" diskette is in the  
floppy drive, hit <Enter> to continue.  
13. A screen prompt will ask which components you wish to install. A typical installation includes  
all components.  
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BKSTROSM.HAM  
SCSIOSM.HAM  
HTTP and Winsock Services  
RAID Management Agents  
Select the desired components and hit <F10> to continue. The appropriate files are copied and  
the AUTOEXEC.NCF and STARTUP.NCF files are modified as necessary.  
Warning: Once the product is installed, check for and remove any duplicate lines in  
STARTUP.NCF. For example, NetWare 4.2 installations may insert an extra load line for the  
module PK411.NLM. Remove the extra line.  
14. After the installation is complete, reboot the server to load the new drivers.  
15. Load Support Pack 8a and reboot.  
Storage Console” on page 4-12 to customize your RAID volumes using Storage Console.  
NetWare 5  
Have all hardware and software on hand. See system requirements in Section 2.5.8.2.  
SRCU31 Hardware Installation  
For complete hardware installation instructions see Section 2.5.2.3.  
Intel Integrated RAID Software Installation  
If you do not use the boot capability of the NW5 CD, then replace step 2-5 below with steps 2-4 of  
the NetWare 4.2 instructions above.  
1. Create and configure a RAID volume using the RAID Configuration Utility. See “How to  
Invoke Advanced RCU” on page 2-19 to create and configure a RAID volume. Once a RAID  
volume is created and configured, return to this procedure to install the operating system.  
2. Insert the NetWare CD-ROM and reboot.  
Note: The CMOS may need to be edited on some systems to be set to boot from the CD-ROM.  
Otherwise, if the system finds a partition on the hard drive it will attempt to boot from it and an  
error will result.  
3. After booting you will first be asked to Accept the License Agreement. Do so. For a brand new  
volume, you should then select “Create a New Boot Partition”.  
4. NetWare will then ask for the size of the boot partition, you can either keep the default of  
50MB or hit “Modify” to change the size to suit your needs. When you are done, select  
“Continue”.  
5. It will ask you confirm the boot partition creation. Select “Continue”. You will then press a key  
to reboot.  
6. When NetWare boots again, it will first format the newly created boot partition, and then start  
loading files. During this initialization, you will see a white graphical NetWare logo screen.  
7. It will eventually load a Welcome screen, asking you to verify the startup directory  
(C:\NWSERVER). Hit <Alt> <F10> to exit the installation. At the console, type “Down”. The  
installation exits to the boot drive prompt.  
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Advanced Installation Steps  
8. Insert the SRCU31 NetWare installation diskette into the A: drive. If your boot drive is C:,  
then run NWUPDATE.BAT. If your boot drive is other than C:, then create an NWUPDATE  
subdirectory and copy all the files from A:\DRIVERS into the NWUPDATE subdirectory.  
9. Remove the diskette from the A: drive and reboot the server. After booting you will be asked  
to Accept the License Agreement. Do so and then select “Continue with Existing Partition”.  
You are now ready install NetWare 5 on the SRCU31 volume.  
10. Continue with the NetWare installation as normal by following the screen prompts. Select the  
Block Storage OSM when prompted.  
11. Reboot the server and install Support Pack 4 or higher. Once the server installation is  
completed, reboot the server.  
12. To install the Intel Integrated RAID software (run the Intel Integrated RAID setup) run  
NWCONFIG.  
13. Select "Product Options", then "Install product not listed". It will tell you that it is going to  
scan the A: drive for installation scripts. Ensure the "NetWare Installation" diskette is in the  
floppy drive, hit <Enter> to continue.  
14. A screen prompt will ask which components you wish to install. Select the following  
components and hit <F10> to continue.  
BKSTROSM.HAM  
SCSIOSM.HAM  
HTTP and Winsock Services  
RAID Management Agents  
The appropriate files are copied and the AUTOEXEC.NCF and STARTUP.NCF files are  
modified as necessary.  
15. After the installation is complete, reboot the server to load the new drivers.  
16. See Section 4.3 in the “Using the Storage Console” chapter to customize your RAID volumes  
using Storage Console.  
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Advanced Installation Steps  
2.5.8.4  
Installing Novell NetWare on a Pass-through Device or another  
Storage Device  
This procedure installs Novell NetWare on a pass-through disk or another storage device. It is  
typically used on a system where the operating system is on a disk not controlled by SRCU31.  
NetWare 4.2  
Have all hardware and software on hand. See system requirements in Section 2.5.8.2.  
SRCU31 Hardware Installation  
For complete hardware installation instructions see Section 2.5.2.3.  
Intel Integrated RAID Software Installation  
1. If you are installing Novell NetWare on a Pass-through Disk go to step 2. If you are installing  
Novell NetWare on another storage device, then go to step 3.  
2. Create a pass-through disk. Once step a is completed, return to this procedure to install the  
operating system.  
a. Create a pass-through disk and select it as the boot device. Using the RAID Configuration  
Utility (see “How to Invoke Advanced RCU” on page 2-19 for more information) create a  
pass-through disk and select it as the boot device (see “Custom Configuration” on  
page 2-12 for more information on creating a pass-through disk). The operating system  
will be installed on this disk. You may choose to create more than one pass-through disk at  
this time.  
3. Insert MS-DOS floppy and reboot. Once you reboot, you will have to run FDISK to create a  
DOS partition of at least 50MB on the newly created volume (make sure it is flagged as the  
“Active” partition). Reboot and format the new partition. Make the new partition bootable.  
4. Copy the desired MS-DOS files to the hard drive, copy the necessary CD-ROM drivers (e.g.  
ATAPI_CD.SYS and MSCDEX.EXE) and create a CONFIG.SYS and AUTOEXEC.BAT that  
loads those drivers. Insert the following lines in the CONFIG.SYS file:  
files=30  
buffer=20  
5. Reboot the server, insert the NetWare Installation CD-ROM, go to the appropriate drive letter  
and run INSTALL.BAT.  
6. After booting you will first be asked to Accept the License Agreement. Do so and then select  
“NetWare 4.2”, then select “Custom installation of NetWare 4.2”. Enter the server name and  
internal network number. Hit <Enter> to begin the initial file copy.  
7. Confirm the locale configuration and select “Continue”. Modify the NCF files. Make any  
desired modifications. Next, the device driver installation screen appears.  
8. Choose “Select additional or modify selected Disk/LAN drivers”.  
9. Choose “Select an additional driver”. Hit <Insert> to install an unlisted driver. Make sure that  
the SRCU31 NetWare Installation diskette is in the floppy drive and hit <Enter>. Select  
“BKSTROSM.HAM” from the list.  
10. Continue with the NetWare installation as normal by following the screen prompts.  
11. Once the server installation is finished, complete the installation of the SRCU31 software suite  
by following the steps below.  
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12. Run "LOAD INSTALL".  
13. Select "Product Options", then "Install product not listed". It will tell you that it is going to  
scan the A: drive for installation scripts. Ensure the "NetWare Installation" diskette is in the  
floppy drive, hit <Enter> to continue.  
14. A screen prompt will ask which components you wish to install. A typical installation includes  
all components.  
BKSTROSM.HAM  
SCSIOSM.HAM  
HTTP and Winsock Services  
RAID Management Agents  
Select the desired components and hit <F10> to continue. The appropriate files are copied and  
the AUTOEXEC.NCF and STARTUP.NCF files are modified as necessary.  
Warning: Once the product is installed, check for and remove any duplicate lines in  
STARTUP.NCF. For example, NetWare 4.2 installations may insert an extra load line for the  
module PK411.NLM. Remove the extra line.  
15. After the installation is complete, reboot the server to load the new drivers.  
16. Load Support Pack 8a or later and reboot.  
17. See Section 4.3 in the “Using the Storage Console” chapter to customize your RAID volumes  
using Storage Console.  
NetWare 5  
Have all hardware and software on hand. See system requirements in Section 2.5.8.2.  
SRCU31 Hardware Installation  
For complete hardware installation instructions see Section 2.5.2.3.  
Intel Integrated RAID Software Installation  
1. If you are installing Novell NetWare on a Pass-through Disk go to step 2. If you are installing  
Novell NetWare on another storage device, then go to step 3.  
2. Create a pass-through disk. Once step a is completed, return to this procedure to install the  
operating system.  
a. Create a pass-through disk and select it as the boot device. Using the RAID Configuration  
Utility (see “How to Invoke Advanced RCU” on page 2-19 for more information) create a  
pass-through disk and select it as the boot device (see “Custom Configuration” on  
page 2-12 for more information on creating a pass-through disk). The operating system  
will be installed on this disk. You may choose to create more than one pass-through disk at  
this time.  
3. Insert the NetWare CD-ROM and reboot.  
Note: The CMOS may need to be edited on some systems to be set to boot from the CD-ROM.  
Otherwise, if the system finds a partition on the hard drive it will attempt to boot from it and an  
error will result.  
4. After booting you will first be asked to Accept the License Agreement. Do so. For a brand new  
volume, you should then select “Create a New Boot Partition”.  
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Advanced Installation Steps  
5. NetWare will then ask for the size of the boot partition, you can either keep the default of  
50MB or hit “Modify” to change the size to suit your needs. When you are done, select  
“Continue”.  
6. It will ask you confirm the boot partition creation. Select “Continue”. You will then press a key  
to reboot.  
7. When NetWare boots again, it will first format the newly created boot partition, and then start  
loading files. During this initialization, you will see a white graphical NetWare logo screen.  
8. It will eventually load a Welcome screen, asking you to verify the startup directory  
(C:\NWSERVER). Hit <Alt> <F10> to exit the installation. At the console, type “Down”. The  
installation exits to the boot drive prompt.  
9. Insert the SRCU31 NetWare installation diskette into the A: drive. If your boot drive is C:,  
then run NWUPDATE.BAT. If your boot drive is other than C:, then create an NWUPDATE  
subdirectory and copy all the files from A:\DRIVERS into the NWUPDATE subdirectory.  
10. Remove the diskette from the A: drive and reboot the server from the NetWare CD-ROM.  
After booting you will be asked to Accept the License Agreement. Do so and then select  
“Continue with Existing Partition”. You are now ready install NetWare 5 on the SRCU31  
volume.  
11. Continue with the NetWare installation as normal by following the screen prompts. Select the  
Block Storage OSM when prompted.  
12. Remove the NetWare CD-ROM from the CD-ROM drive and reboot the server and install  
Support Pack 4 or higher. Once the server installation is completed, reboot the server.  
13. Install the SRCU31 software (run the Intel Server RAID Controller U3-1 setup).  
14. Run "NWCONFIG".  
15. Select "Product Options", then "Install product not listed". It will tell you that it is going to  
scan the A: drive for installation scripts. Ensure the "NetWare Installation" diskette is in the  
floppy drive, hit <Enter> to continue.  
16. A screen prompt will ask which components you wish to install. Select the following  
components and hit <F10> to continue.  
BKSTROSM.HAM  
SCSIOSM.HAM  
HTTP and Winsock Services  
RAID Management Agents  
The appropriate files are copied and the AUTOEXEC.NCF and STARTUP.NCF files are  
modified as necessary.  
17. After the installation is complete, reboot the server to load the new drivers.  
18. See Section 4.3 in the “Using the Storage Console” chapter to customize your RAID volumes  
using Storage Console.  
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Advanced Installation Steps  
2.5.8.5  
Installing Intel Server RAID Controller U3-1 on an Existing Novell  
NetWare Server  
Note: Ensure that you first create the SRCU31 NetWare Installation diskette from the CD-ROM. See  
Chapter 3, “Exploring the Utilities” for instructions on creating the diskette. Have all hardware and  
software on hand. See system requirements in Section 2.5.8.2.  
Have all hardware and software on hand. See system requirements in Section 2.5.8.2.  
SRCU31 Hardware Installation  
For complete hardware installation instructions see Section 2.5.2.3.  
Intel Integrated RAID Software Installation  
1. Load Support Pack 8a or later and reboot.  
2. Once the server is up, run "NWCONFIG" on NetWare 5, or "LOAD INSTALL" from the  
prompt on NetWare 4.  
3. Select "Product Options", then "Install product not listed". It will tell you that it is going to  
scan the A: drive for installation scripts. Ensure the "NetWare Installation" diskette is in the  
floppy drive, hit <Enter> to continue.  
4. A screen prompt will ask which components you wish to install. A typical installation includes  
all components.  
BKSTROSM.HAM  
SCSIOSM.HAM  
HTTP and Winsock Services  
RAID Management Agents  
Select the desired components and hit <F10> to continue. The appropriate files are copied and  
the AUTOEXEC.NCF and STARTUP.NCF files are modified as necessary.  
5. Follow the prompts to down and restart the server.  
6. See Section 4.3 in the “Using the Storage Console” chapter to customize your RAID volumes  
using Storage Console.  
2.5.8.6  
Uninstalling Intel Server RAID Controller U3-1 from NetWare  
To remove SRCU31 from a NetWare server, remove the following lines from STARTUP.NCF, if  
they exist:  
LOAD I2OPCI.NLM  
LOAD BKSTROSM.HAM  
LOAD SCSIOSM.HAM  
For NetWare 5, remove the following lines from AUTOEXEC.NCF, if they exist:  
LOAD HTTPSTK.NLM  
LOAD RAIDMON.NLM  
LOAD RAIDXA.NLM  
LOAD RAIDCI.NLM  
For NetWare 4.x, remove the following lines from AUTOEXEC.NCF, if they exist:  
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LOAD CDBE.NLM  
LOAD LOCNLM32.NLM  
LOAD WS2_32.NLM  
LOAD WSPIP.NLM  
LOAD HTTP411.NLM  
LOAD RAIDMON.NLM  
LOAD RAIDXA.NLM  
LOAD RAIDCI.NLM  
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Advanced Installation Steps  
2.5.9  
Setup and Installation for UnixWare*  
2.5.9.1  
In this Section  
2.5.9.2  
RAID Requirements for UnixWare  
When installing SRCU31 for UnixWare 7.1, note the following system requirements.  
RAID Hardware Requirements  
Server with CD-ROM Drive not attached to Intel® Server RAID Controller U3-1  
One available PCI slot (64bit, 33MHz recommended)  
Monitor display resolution of 800 x 600 or higher (recommended)  
Intel® Server RAID Controller U3-1 Adapter Card  
PCI 2.2 Compliant System BIOS  
Memory: 3.3v, 168-pin gold-plated, unbuffered PC100, ECC, SDRAM single or double row,  
DIMM modules that are of 32MB, 64MB, 128MB capacities (see supported parts at http://  
support.intel.com/support/motherboards/server/srcu31)  
RAID Software Requirements  
SRCU31 CD-ROM  
Hard disk space: minimum 20 MB  
UnixWare Installation Diskette (to create this diskette, see Chapter 3, “Exploring the  
SCO UnixWare 7.1 software with Netscape 4.08 or greater (included with SCO)†  
Not supplied with SRCU31.  
Have all required system hardware and software components available before proceeding with the  
setup and installation.  
Warning: Do not install OSM(s) downloaded from OS vendor websites. The OSMs provided on the Intel  
Server RAID Controller U3-1 CD-ROM are a later version than the OSMs currently provided by  
OS vendors. Using OSMs other than those provided on the SRCU31 CD-ROM may cause  
unpredictable results.  
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Advanced Installation Steps  
2.5.9.3  
Installing UnixWare on a RAID Volume  
Follow the required procedure below to install UnixWare on an Intel® Integrated RAID volume.  
Have all hardware and software on hand. See system requirements in Section 2.5.9.2.  
Have all hardware and software on hand. See system requirements in Section 2.5.9.2.  
SRCU31 Hardware Installation  
For complete hardware installation instructions see Section 2.5.2.3.  
Intel Integrated RAID Software Installation  
Note: When installing UnixWare, create only one RAID volume on which the operating system is to be  
installed.  
1. Create and configure one RAID volume in RAID Configuration Utility. See “How to Invoke  
Advanced RCU” on page 2-19 to create and configure a RAID volume. Once a RAID volume  
is created and configured, return to this procedure to install the operating system. If more than  
one RAID volume is required, complete this installation and then use Storage Console to  
create multiple volumes.  
2. Insert UnixWare 7.1 Volume: 1 of 2 diskette and reboot. Install the OS using the install  
instruction provided in UnixWare 7 Installation Guide manual. UnixWare will prompt you to  
install Host Bus Adapter diskette. At that time insert the Unix Installation diskette when  
prompted. To create a UnixWare Installation diskette see the “Make Diskettes” section in  
Warning: Only use the version of the HBA disk that is provided on the CD or available from the Intel Web  
site for installation of this adapter. Do not use a HBA disk available from the vendor to install this  
product.  
Note: During the installation of UnixWare, you will be prompted to install the Network  
Information Services (NIS) package. By default the installation will configure your system as  
an NIS client. See your system administrator for configuration of the NIS services.  
After the installation, files such as /etc/inet/inetd.conf are supposed to be distributed to the  
client via NIS. If, however, you don't have a master NIS server on the network, the client will  
be unable to retrieve its copy of this (and other) file(s). Depending on the particular service  
being requested, fulfilling the request may take a long time, or may fail completely.  
If you do not plan on using NIS, defer installation of NIS during the installation by pressing  
<F8> on the NIS configuration screen. If you decide at a later time to install NIS, you can do  
so using the pkgadd(1) command.  
3. Install the Netscape browser. The Netscape browser is provided in the SCO UnixWare CD-  
ROM Disk 2 of 3.  
4. After completing the UnixWare installation insert the SRCU31 CD-ROM in the CD-ROM  
drive and mount the CD-ROM.  
a. Create a directory to mount the file. For example, type “mkdir cdfiles” at the prompt.  
b. Mount the CD-ROM to the folder by typing:  
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mount –F cdfs –r /dev/cdrom/cdrom1 /cdfiles  
5. Install all the Packages/Services Requirements first before installing the components  
packages. See Table 2-4 for a complete list of all Packages/Services Requirements.  
Table 2-4 lists the installation components and preinstallation requirements provided by Intel  
Server RAID Controller U3-1 for UnixWare.  
Table 2-4. Installation Components and Preinstallation Requirements  
Component  
Package  
Name  
Packages/  
Services  
Requirements  
Component  
Name  
Optional  
Packages  
Note  
By default inetd is installed and started.  
Install the web browser from the  
UnixWare Installation CD-ROM.  
Storage  
Console  
inetd & Web  
Browser  
ptf7066b  
raidmon  
N/A  
N/A  
Raid Monitor  
ptf7066c  
snmpd service provided with the  
UnixWare CD-ROM. A typical  
installation should have the snmpd  
service running.  
SNMP  
Extension Agent  
snmpd,  
ptf7066c  
raidxa  
N/A  
Table 2-5. Optional Installation Components  
Component  
Package  
Name  
Packages/  
Services  
Requirements  
Component  
Name  
Optional  
Packages  
Note  
DMI Component  
Instrumentation  
DMIman &  
DMIdoc  
DMI component instrumentation  
installation only.  
raidci  
dmi, ptf7066c  
6. Launch the installer by typing the following:  
a. Type “cd /cdfiles/os_setup/unixware”  
b. Type “sh install” to start the install script.  
Figure 2-36. Launched Scripts  
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c. Select option 1 (by typing 1) to install the requirements and components (Figure 2-36).  
The launched scripts are shown in Figure 2-37.  
Figure 2-37. Install Components  
Packages can be individually installed by typing the package number listed on the screen  
as shown in Figure 2-37. To select all packages, press Enter. To install multiple packages,  
type <package number>, <package number> etc. For example, 1,2,4 etc., then press Enter.  
After completing the installation type quit and hit Enter to return to the main menu.  
Packages which have been previously installed will only be updated if the revision  
number of the currently installed package is older or newer.  
7. After completing the installation of the components launch the application using the  
commands in Table 2-6.  
Table 2-6. Component Launch Commands  
Component Name  
Path to Add in .cshrc file  
Launch by Typing  
Launch the browser and type the following in the  
http address box:  
Storage Console  
N/A  
http://localhost:360/”  
Type .raidmon(if path set)  
Type .iraidxa(if path set)  
RAID Monitor  
/opt/rss/bin  
/opt/rss/bin  
SNMP Extension Agent  
DMI Component  
Instrumentation  
/opt/rss/bin  
Type raidci(if path is set)  
Launch Storage Console  
1. Log on to the server as root or equivalent. Launch Netscape, type http://localhost:360/ and hit  
Enter.  
2. Click on the IOP # card that you want to configure; for example, IOP0, IOP1 etc.  
3. Click on the RAID Storage Console link. The Storage Console appears.  
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2.5.9.4  
Installing UnixWare on a Pass-through Device or another Storage  
Device  
This procedure installs UnixWare on a pass-through disk or another storage device. It is typically  
used on a system where the operating system is on a disk not controlled by SRCU31. Have all  
hardware and software on hand. See system requirements in Section 2.5.9.2.  
Have all hardware and software on hand. See system requirements in Section 2.5.9.2.  
SRCU31 Hardware Installation  
For complete hardware installation instructions see Section 2.5.2.3.  
Intel Integrated RAID Software Installation  
1. If you are installing UnixWare on a Pass-through Disk go to step 2. If you are installing  
UnixWare on an IDE disk go to step 4.  
2. Create a pass-through disk. Once step a is completed, return to this procedure to install the  
operating system.  
a. Ensure that only one pass-through disk is the only disk connected to the system. The  
remaining SCSI disks are connected to the SRCU31 after the OS is installed. Create the  
single disk as a pass-through disk and select it as the boot device. Using the RAID  
Configuration Utility (see “How to Invoke Advanced RCU” on page 2-19 for more  
information) create a pass-through disk and select it as the boot device (see “Custom  
Configuration” on page 2-12 for more information on creating a pass-through disk). The  
operating system will be installed on this disk.  
3. If you are installing UnixWare on an IDE disk, go to step 4. If you are installing UnixWae on a  
pass through disk, then go to step 5.  
4. If you are installing UnixWare on an IDE disk, ensure that the IDE disk is the only disk  
connected to the system. The SCSI disks are connected to the SRCU31 after the OS is  
installed.  
a. Insert UnixWare 7.1 Volume: 1 of 2 diskette and reboot. Install the OS using the install  
instruction provided in UnixWare 7 Installation Guide manual. UnixWare will prompt you  
to install the Host Bus Adapter diskette. Insert any needed host bus adapter disks and  
press F10 to continue. If you do have vendor supplied HBA disk, then use the HBA disks  
supplied with UnixWare. Do not install the Intel Integrated RAID HBA disk.  
Warning: Only use the version of the HBA disk that is provided on the CD or available from the Intel Web  
site for installation of this adapter. Do not use a HBA disk available from the vendor to install this  
product.  
Note: During the installation of UnixWare, you will be prompted to install the Network  
Information Services (NIS) package. By default the installation will configure your system as  
an NIS client. See your system administrator for configuration of the NIS services.  
After the installation, files such as /etc/inet/inetd.conf are supposed to be distributed to the  
client via NIS. If, however, you don't have a master NIS server on the network, the client will  
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be unable to retrieve its copy of this (and other) file(s). Depending on the particular service  
being requested, fulfilling the request may take a long time, or may fail completely.  
If you do not plan on using NIS, defer installation of NIS during the installation by pressing  
<F8> on the NIS configuration screen. If you decide at a later time to install NIS, you can do  
so using the pkgadd(1) command. Go to step 6.  
5. Insert UnixWare 7.1 Volume: 1 of 2 diskette and reboot. Install the OS using the install  
instruction provided in UnixWare 7 Installation Guide manual. UnixWare will prompt you to  
install Host Bus Adapter diskette. At that time insert the Unix Installation diskette when  
prompted. To create a UnixWare Installation diskette see the “Make Diskettes” section in  
Note: During the installation of UnixWare, you will be prompted to install the Network  
Information Services (NIS) package. By default the installation will configure your system as  
an NIS client. See your system administrator for configuration of the NIS services.  
After the installation, files such as /etc/inet/inetd.conf are supposed to be distributed to the  
client via NIS. If, however, you don't have a master NIS server on the network, the client will  
be unable to retrieve its copy of this (and other) file(s). Depending on the particular service  
being requested, fulfilling the request may take a long time, or may fail completely.  
If you do not plan on using NIS, defer installation of NIS during the installation by pressing  
<F8> on the NIS configuration screen. If you decide at a later time to install NIS, you can do  
so using the pkgadd(1) command. Go to step 6.  
6. Install the Netscape browser. The Netscape browser is provided in the SCO UnixWare CD-  
ROM Disk 2 of 3.  
7. After completing the UnixWare installation, connect the remaining SCSI disks to be  
configured as part of the RAID subsystem.  
8. Boot the system, then insert the SRCU31 CD-ROM in the CD-ROM drive and mount the CD-  
ROM.  
a. Create a directory to mount the file. For example, type “mkdir cdfiles” at the prompt.  
b. Mount the CD-ROM to the folder by typing “mount –F cdfs –r /dev/cdrom/cdrom1 /  
cdfiles”  
9. Install all the Packages/Services Requirements first before installing the components  
packages. See Table 2-4 for a complete list of all Packages/Services Requirements.  
Table 2-4 lists the installation components and preinstallation requirements provided by  
SRCU31 for UnixWare.  
10. Launch the installer by typing the following:  
a. Type “cd /cdfiles/os_setup/unixware”  
b. Type “sh install” to start the install script.  
c. Select option 1 (by typing 1) to install the requirements and components (Figure 2-36).  
The launched scripts are shown in Figure 2-37.  
Packages can be individually installed by typing the package number listed on the screen  
as shown in Figure 2-37. To select all packages, press Enter. To install multiple packages,  
type <package number>, <package number> etc. For example, 1,2,4 etc., then press Enter.  
After completing the installation type quit and hit Enter to return to the main menu.  
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Packages which have been previously installed will only be updated if the revision  
number of the currently installed package is older or newer.  
11. After completing the installation of the components launch the application using the  
commands in Table 2-6.  
12. Reboot the system and create a RAID volume. See Section 2.2, RAID Configuration Utility.  
13. Reboot the system into UnixWare and install the browser if necessary. The Netscape browser  
is provided in the SCO UnixWare CD-ROM Disk 2 of 3.  
14. After completing the installation of the components launch the application using the  
commands in Table 2-6.  
Launching Storage Console  
1. Log on to the server as root or equivalent. Launch Netscape, type http://localhost:360/ and hit  
Enter.  
2. Click on the IOP # card that you want to configure; for example, IOP0, IOP1 etc.  
3. Click on the RAID Storage Console link. The Storage Console appears.  
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2.5.9.5  
Install Intel® Server RAID Controller U3-1 on an Existing UnixWare  
Server  
This procedure installs SRCU31 into a system with an existing operating system installed. The  
procedure ensures that the necessary software components are installed before installing SRCU31.  
1. Backup your system.  
2. Insert the SRCU31 CD-ROM and mount the CD-ROM drive as follows:  
a. Create a directory to mount the file from the root of the local drive. For example type  
“mkdir cdfiles” at the prompt.  
b. Mount the CD-ROM to the folder by typing “mount -F cdfs -r /dev/cdrom/cdrom1 /cdfiles  
3. To install the SRCU31 components for UnixWare:  
a. Type “cd /cdfiles/os_setup/unixware”  
b. Type “sh install” to start the install script.  
4. Select the install option by entering 1.  
5. Install the ptf7066c package by selecting 1, and following the prompts. A confirmation  
message will appear confirming the installation of the package. Begin the hardware  
installation. See the procedure below.  
Have all hardware and software on hand. See system requirements in Section 2.5.9.2.  
SRCU31 Hardware Installation  
For complete hardware installation instructions see Section 2.5.2.3.  
Intel Integrated RAID Software Installation  
1. Reboot the system into UnixWare and install the browser if necessary. The Netscape browser  
is provided in the SCO UnixWare CD-ROM Disk 2 of 3.  
2. Insert the SRCU31 CD-ROM in the CD-ROM drive and mount the CD-ROM.  
a. Mount the CD-ROM to the folder by typing  
mount -F cdfs -r /dev/cdrom/cdrom1 /cdfiles  
3. Install any other required components (RAID Monitor, SNMP Extention Agent or DMI  
Component Instrumentation).  
Table 2-4 lists the installation components and preinstallation requirements provided by  
SRCU31 for UnixWare.  
4. Launch the installer by typing the following:  
a. Type “cd /cdfiles/os_setup/unixware”  
b. Type “sh install” to start the install script.  
c. Select option 1 (by typing 1) to install the requirements and components. Packages can be  
individually installed by typing the package number listed in the far left corner of the  
screen as shown in Figure 2-37. To install multiple packages type <package number>,  
<package number> etc. For example, 1,2,4 etc. Hit Enter. After completing the  
installation type quit and hit Enter to return to the main menu. Packages which have been  
previously installed will only be updated if the revision number of the currently installed  
package is older or newer.  
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5. After completing the installation of the components launch the application using the  
commands in Table 2-6.  
Launching Storage Console  
1. Log on to the server as root or equivalent. Launch Netscape, type http://localhost:360/ and hit  
Enter.  
2. Click on the IOP # card that you want to configure; for example, IOP0, IOP1 etc.  
3. Click on the RAID Storage Console link. The Storage Console appears.  
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2.5.9.6  
Uninstalling Intel® Server RAID Controller U3-1 from UnixWare  
1. Insert the SRCU31 CD-ROM and mount the CD-ROM drive as follows:  
a. Create a directory to mount the file. For example type “mkdir cdfiles” at the prompt.  
b. Mount the CD-ROM to the folder by typing “mount -F cdfs -r /dev/cdrom/cdrom1 /cdfiles  
2. To uninstall the Intel Server RAID Controller U3-1 components for UnixWare:  
a. Type “cd /cdfiles/os_setup/unixware”  
b. Type “sh install” and select option 2 for uninstallation. See Figure 2-36.  
3. All the packages installed on the components are displayed. Hit CTRL-D after you know the  
number of components to uninstall.  
4. Packages can be individually uninstalled by typing the package number listed on the screen as  
shown in Figure 2-37. To uninstall multiple packages type <package number>, <package  
number> etc. For example, 1,2,3,6 etc. Remove all SRCU31 components and packages/  
services listed in Table 2-4. Hit Enter. After completing the uninstall type quit and hit Enter to  
return to the main menu.  
The launched uninstall scripts are shown in Figure 2-38.  
Figure 2-38. Launched Uninstall Scripts  
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2.6  
Support  
World Wide Web Site: http://support.intel.com/support/motherboards/server/srcu31  
2.6.1  
Telephone  
Talk to a Customer Support Technician** (Intel reserves the right to change pricing for telephone  
support at any time without notice).  
In U.S.: 1-900-555-5800 (M-F, 7:00 am-5:00 pm, Th 7:00 am-3:00 pm, PST). Calls billed at U.S.  
$2.50 per minute.  
In U.S. and Canada: 1-800-404-2284 (M-F, 7:00 am-5:00 pm, Th 7:00 am-3:00 pm, PST). Credit  
card calls billed at U.S. $25 per incident.  
In Europe:  
English language: +44-131-458-6847  
French language: +44-131-458-6848  
German language: +44-131-458-6954  
Italian language: +44-131-458-6951  
(M, Th, F, 8:00 am-5:00 pm, T-W, 8:00 am - 4:00 pm, UK time) Credit card calls billed at U.S. $25  
per incident (levied in local currency at the applicable credit card exchange rate plus applicable  
VAT).  
In Asia-Pacific region (Singapore local time, Oct-April: M-F, 6:00 am-4:00 pm; April-Oct: M-F,  
5:00 am - 4:00 pm). Credit card calls billed at U.S. $25 per incident.  
Australia (Sydney): +1-800-649-931  
Hong Kong: +852-2-844-4456  
Korea: +822-767-2595  
PRC: +852-2-844-4456  
Singapore: +65-831-1311  
Taiwan: +886-2-718-9915  
Rest of the world: Call the North American Service Center at +1-916-377-7000  
(M-F, 7:00 am-5:00 pm, U.S. pacific standard time).  
Credit card calls billed at U.S. $25 per incident.  
** Or contact your local dealer or distributor.  
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Exploring the Utilities  
3
3.1  
Introduction  
The Intel® Server RAID Controller U3-1 (SRCU31) Utilities chapter provides information on OS-  
independent utilities including the Make Diskettes option (to create these utilities onto backup  
diskettes), the Update Flash Utility (for updating a valid image in flash), the Advanced RAID  
Configuration Utility (an alternative to the RCU to create multiple volumes before installing the  
OS), RAID Recovery Utility (which provides an emergency download recovery capability if the  
SRCU31 firmware becomes corrupted), and a DOS based PDF reader to view the user’s manual.  
These utilities are primarily intended to be accessed from CD-ROM via the ROM-DOS startup  
menu which is launched when the system is booted using the SRCU31 CD-ROM. (This may  
require changes to your BIOS to enable the CD-ROM to be booted first before other devices).  
3.1.1  
Summary of Contents  
3.2  
ROM-DOS Startup Utilities  
The SRCU31 CD-ROM is self-booting, assuming that your system supports booting from the CD-  
ROM drive. This feature is useful because the utilities discussed below are run directly from the  
CD-ROM.  
1. Change the BIOS setup so that your system boots from the CD-ROM. Insert the SRCU31 CD-  
ROM into the system CD drive and power up the system. The ROM-DOS Startup Menu  
appears (Figure 3-1).  
2. From the menu, select the type of update or SRCU31 configuration function you wish to  
perform. The ROM-DOS Startup Menu provides four options. See Figure 3-1. Those options  
include Make Diskettes, Update Flash, RAID Troubleshooting and RAID Recovery.  
3. Enter the appropriate number in the Enter Choice field and hit Enter. The appropriate screen  
appears.  
The ROM-DOS Startup Menu options are discussed below.  
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3.2.1  
ROM-DOS Startup Menu  
Figure 3-1. ROM-DOS Startup Menu  
ROM-DOS Startup Menu  
1. Make Diskettes  
2. Update Flash  
3
Advanced RAID Configuration Utility  
4. RAID Recovery  
5. User's Manual  
Enter choice: 1  
3.2.1.1  
Make Diskettes  
The Make Diskettes option generates self-extracting diskettes for firmware updates, RAID  
troubleshooting (bootable diskette) and RAID recovery (bootable diskette). It also generates  
diskettes for Windows NT*, Novell Netware* and Unixware* NOS installation drivers. These  
utilities are discussed below.  
To generate a diskette, insert the SRCU31 CD-ROM in the CD-ROM drive in system running  
Windows* 95, 98 or NT. When the SRCU31 Main Menu appears click on the Make Utility and  
Drivers Diskettes button. The Make Utility and Drivers Diskettes window appears. Click on the  
appropriate utility button. A DOS window appears. Insert a blank high-density diskette in drive A:  
and press Enter to extract the software.  
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Figure 3-2. Make Diskettes Options  
Intel (R) Integrated RAID Software Suite  
Copyright(c) Intel Corporation 1999-2000 All Rights Reserved  
Select a diskette to create:  
Recovery/Update Utility  
Adv RAID Configuration Utility  
Production Firmware  
Netware Installation  
Windows NT Installation  
UnixWare Installation  
Exit & Reboot  
Highlight selection using Cursor UP/DOWN and press ENTER.  
Table 3-1. Make Diskettes Options  
Make Diskettes Options  
Description  
Recovery/Update Utility  
Secondary method of updating the SRCU31 firmware.  
Used in place of the RAID Configuration Utility to create multiple RAID  
volumes. Also enables the user to quickly view the SRCU31 subsystem  
without booting the operating system, for example, it ensures all attached  
disks are recognized by the SRCU31 adapter.  
Advanced RAID Configuration  
Utility  
Used in conjunction with the Recovery/Update Utility. This utility creates  
the firmware diskette that contains the software (.bin file) that is loaded into  
SRCU31.  
Production Firmware  
NetWare Installation  
Create the Novell RAID Device Drivers for the SRCU31 solution. This  
installs the OSM drivers needed for booting an SRCU31 volume that  
contains the operating system.  
Create the Microsoft RAID Device Drivers for the SRCU31 solution. This  
diskette is also known as the Microsoft Windows NT SCSI miniport  
diskette. Installing these device drivers allows an operating system to boot  
when installed on an SRCU31 volume.  
Windows NT Installation  
UnixWare Installation  
Create the RAID Device Drivers for the SRCU31 solution. This diskette is  
also known as the HBA (Host Bus Adapter) Diskette.This installs the OSM  
drivers needed for booting an SRCU31 volume that contains the operating  
system.  
3.2.1.2  
Update Flash  
The Update Flash Utility provides a function for programming SRCU31 firmware.  
The Update Flash Utility provides the primary method of updating the IOP firmware (SRCU31  
firmware). Executing under ROM-DOS, the Update Flash Utility uses I2O messages to perform all  
functions. Therefore, the SRCU31 hardware must be fully operational for the Update Flash Utility  
to function. Contact Technical Support should you be unable to update the Flash successfully.  
Follow the procedure in Section 3.2.1.3 to update SRCU31.  
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Note: Only one card can be in the system at a time when using the Firmware Update Utility. FUU only  
works with one IOP. If two are found an error message indicates that two are found and that you  
must exit.  
3.2.1.3  
Update Flash Procedure  
Note: This procedure assumes that SRCU31 hardware is functional. No jumper setting changes are  
required. The update flash procedure requires that the array and volumes are in normal status.  
1. Back up the data from the disk connected to the SRCU31 adapter before updating the flash.  
2. Get the firmware update for your SRCU31 hardware. For example, download the bin file from  
the Intel web site onto a floppy disk: http://support.intel.com/support/motherboards/server/  
srcu31  
3. To flash the firmware using the CD-ROM, boot the system with the SRCU31 CD-ROM. At  
the Main Menu enter number 2 (Update Flash) and hit Enter. The splash message and opening  
screens appear followed by the Update RAID Firmware screen. See Figure 3-3.  
Figure 3-3. Update RAID Firmware Screen  
Intel (R) Integrated RAID - Firmware Update Utility  
Copyright(c) Intel Corporation 1998-99 All Rights Reserved  
WARNING: The existing RAID system firmware will be completely erased  
and replaced with new firmware during the upgrade process.  
Please insert the diskette with the firmware update file into A:  
Update RAID Firmware  
Cancel  
Highlight selection using arrow keys and press ENTER.  
4. Insert the diskette containing the firmware update image into the floppy drive A:. Select the  
Update RAID Firmware (Figure 3-3) option and hit Enter to initiate the process of  
downloading the firmware update image from the floppy disk to the flash on your SRCU31  
hardware. If the program cannot find the file on the floppy disk inserted in drive A, then the  
Update Flash Utility Could Not Find Firmware Update File screen appears.  
The RAID Firmware Download Successful screen is shown in Figure 3-4.  
5. Remove the CD-ROM from the CD-ROM drive and reboot the system to use the new  
firmware update.  
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Figure 3-4. RAID Firmware Download Successful  
Intel (R) Integrated RAID - Firmware Update Utility  
Copyright(c) Intel Corporation 1998-99 All Rights Reserved  
RAID Firmware download successful.  
Please reboot the system now to use the new firmware.  
3.2.1.4  
3.2.1.5  
Advanced RAID Configuration Utility  
The Advanced RAID Configuration Utility (RCU)is used to create and configure multiple volumes  
before installing the operating system. See Section 2.4, “Advanced RAID Configuration Utility for  
complete instructions for starting and working in Advanced RCU.  
RAID Recovery (Recover Flash)  
The RAID Recovery utility (RRU) erases and writes a new binary image in the flash memory of  
SRCU31 hardware. Note that this procedure requires that you manually open the server and change  
jumper settings. The RRU requires that the array and volumes are in a normal status. Figure 3-5  
illustrates the Flash Recovery process.  
Figure 3-5. RAID Firmware Recovery Overview  
Discover  
Download  
the Firmware  
Image  
Reset Jumper  
to Normal  
Operating  
Mode  
Set Jumpers  
to  
Flash Mode  
Bad Firmware  
Flash Memory  
is corrupted  
from  
CD-ROM  
Follow the procedure below to flash the SRCU31 hardware.  
1. Back up the data from the disk connected to the SRCU31 adaptor before recovering the  
firmware to flash memory.  
2. Set the Jumpers to Flash Mode  
To reprogram the SRCU31 hardware, you must change jumper settings.  
If you are using the SRCU31 adapter card, change the jumper settings as follows:  
a. Take all precautions to prevent ESD damage before handling the SRCU31 adapter card.  
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b. Power off all system components and disconnect their power cords.  
Warning: Shock hazards may be present inside the unit in which this card is being installed. Disconnect all  
power cords to the unit before removal of any covers. Follow the warnings noted in your computers user  
or service manual before installing this board. ONLY after all the covers are reinstalled should you reattach  
the power cords and power up the unit for the software installation and use.  
c. Remove the cover from the system to gain access to the PCI slots.  
d. Remove the SRCU31 adapter card from your system.  
e. On Jumper block J7 D1 (bottom right corner of card) move jumper 1 from position 2-3 to  
position 1-2. Re-install the SRCU31 adapter card in the PCI slot in which it was  
previously installed. Reattach the SCSI drives to the adapter card.  
f. Replace the cover, reconnect all power cords and power up the system.  
Figure 3-6. Jumper Settings (View of Bottom Right Corner of Card)  
Run Mode  
Flash Mode  
(normal)  
1 - 2  
2 - 3  
3. Flash the Firmware  
To Flash the firmware using the CD-ROM, boot the system with the SRCU31 CD-ROM. At the  
Main Menu, select #4 (RAID Recovery) and press Enter. Then select #1 (Production Firmware),  
press Enter and follow the on screen prompts to download the firmware.  
Note: To Flash the firmware using a diskette, contact Technical Support.  
4. Reset the Jumpers to Run mode  
Warning: Shock hazards may be present inside the unit in which this card is being installed. Disconnect all  
power cords to the unit before removal of any covers. Follow the warnings noted in your computer user  
or service manual before installing this board. ONLY after all the covers are reinstalled should you reattach  
the power cords and power up the unit for the software installation and use.  
a. Power off all system components and disconnect their power cords.  
b. Remove the system cover.  
c. Remove the SRCU31 adapter card from your system.  
d. On Jumper block J7 D1 move jumper from position 1-2 to position 2-3. Reinstall the  
SRCU31 adapter card in the PCI slot in which it was previously installed. Reattach the  
SCSI drives to the adapter card.  
e. Replace the cover, reconnect all power cords and power up the system.  
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f. Boot the system.  
Your firmware has been restored.  
3.2.1.6  
Users Manual via DOS PDF  
A DOS-based compatible PDF of the user’s manual is provided on the Intel Integrated RAID CD-  
ROM.  
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4
4.1  
Intel® Integrated RAID Software Suite  
4.1.1  
Summary of Contents  
4.1.2  
Introduction  
The Intel® Integrated RAID Software Suite refers to Intel Integrated RAID software on the CD-  
ROM delivered with your system. This CD-ROM contains installation software that is required for  
the configuration and support of Intel Integrated RAID. Table 4-1 outlines their functions.  
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Table 4-1. Intel® Integrated RAID Software  
Software  
Use  
Function  
Configures a RAID volume (prior to boot up during BIOS  
initialization).  
Configure, delete or display information about a RAID  
Volume.  
RAID Configuration  
Utility (BIOS)  
RAID  
Configuration  
Reset the configuration of the Intel® Integrated RAID  
hardware.  
Define a global hot spare.  
Configures Multiple RAID volumes (ROM DOS).  
Configure, delete or display information about a RAID  
Volume.  
Advanced RAID  
Configuration Utility  
(ROM-DOS)  
RAID  
Configuration  
Reset the configuration of the Intel® Integrated RAID  
hardware.  
Define a global hot spare.  
Monitor and  
report state  
changes of  
Intel® Integrated  
RAID  
The RAID Monitor consists of two software components:  
RAID Monitor  
RAID Monitor Application  
RAID Monitor Service  
HP OpenView  
Network Node  
Manager  
Network  
Management  
Integrates the management of Intel® Integrated RAID  
devices into the OpenView framework.  
Configures a RAID volume using your browser.  
Configure, delete or display information about a RAID  
Volume.  
RAID  
Configuration  
Storage Console  
Reset the configuration of the Intel® Integrated RAID  
hardware.  
Define a global hot spare.  
Perform a bus scan.  
1. Software tools that do not require a network operation system to run.  
2. Software tools that do require a network operation system to run.  
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4.2  
Intel® Integrated RAID Software Component  
Installation  
This section reviews Intel Integrated RAID software installations of RAID Monitor, DMI and  
SNMP for Microsoft Windows NT* Server, Novell NetWare* and UnixWare*. It also covers the  
installation for HP Openview for Windows NT Server.  
Figure 4-1. Software Components  
4.2.1  
RAID Monitor  
4.2.1.1  
Overview  
The RAID Monitor Service detects events from the Intel Integrated RAID subsystem and provides  
a local console alert. The RAID Monitor consists of two software components, the RAID Monitor  
Application and the RAID Monitor Service. An entry is made in the appropriate event logging  
mechanism for the host OS. The location of the events are logged as shown below.  
Windows NT Server  
Utilizes the event log and displays and alert using the local dialog box.  
Novell NetWare  
Creates a raid.log in SYS:System/raid.log. Displays a system console alert.  
SCO UnixWare  
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Creates a syslog in /usr/adm/syslog that can be configured send an administrative email upon  
detecting an event.  
4.2.1.2  
Using RAID Monitor with NT Server  
RAID Monitor Application  
RAID Monitor provides a user interface to configure and enable/disable the RAID Monitor  
Service. Run the RAID Monitor Application every time the server starts by creating a short cut to it  
in the Startup program group. The RAID Monitor Application is configured using the RAID  
Monitor Application Configuration Dialog.  
RAID Monitor Service  
The RAID Monitor Service is a Win32 service which monitors the status of RAID volumes. The  
RAID Monitor Service runs in the background and has no interface.  
Configuring the RAID Monitor  
When the RAID Monitor application is loaded, it creates an icon in the system tray. When users  
click the right mouse button on the icon, a configuration menu appears. The configuration menu is  
described below.  
Configuration Menu  
The following are the components of the configuration menu.  
Properties. Displays the RAID Monitor Application Configuration Dialog (see Figure 4-2).  
Enable/disable the RAID Monitor Service. When disabled, RAID Monitor Service does not  
send events to a local monitor.  
Exit the RAID Monitor Application.  
RAID Monitor Application Configuration Dialog  
Use the RAID Monitor Application Configuration Dialog to configure the RAID Monitor. See  
Note: The RAID Monitor Application Configuration Dialog can be invoked by double clicking on the  
system tray icon.  
The components of the RAID Monitor Application Configuration Dialog are discussed below.  
Refer to Figure 4-2.  
Enter the path and filename of the HTML browser.  
Adjust the RAID Monitor Service polling interval or frequency. The polling interval  
determines how frequently the RAID Monitor Service checks the status of disks and RAID  
volumes. Use the slider bar to adjust the polling interval. The default polling interval is five  
seconds. One tick in the slider bar increments/decrements the polling interval by five seconds.  
Whenever a RAID volume causes an event, the RAID Monitor Service sends a notification to  
the registered applications.  
Check or uncheck the check box to enable or disable the RAID monitor service, respectively.  
Unchecking the box disables RAID events from displaying a message on the screen.  
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Figure 4-2. RAID Monitor Application Configuration Dialog  
4.2.1.3  
DMI Monitoring  
Select this option to install the DMI Component Instrumentation (CI) for Intel Server RAID  
Controller U3-1 (SRCU31). This allows the SRCU31 subsystem to be monitored from a local or  
remote DMI Browser. A DMI browser and Service Layer must be installed on the machine before  
the CI will load and function. The DMI browser and Service Layer are not supplied with SRCU31  
software. DMI components are not selected by default to be installed. Install the SRCU31 DMI  
Component Instrumentation (CI) using the procedure below.  
Note: You must have administrative level permissions to install SRCU31 DMI CI software.  
1. Insert the SRCU31 CD-ROM in the CD-ROM drive. (If the RAID Installer Menu does not  
appear, then run the setup.exe file that resides at: <CD-ROMroot>\os_setup\winnt\setup.exe  
on the CD-ROM).  
2. Click on the Setup button and follow the prompts to the Preselected Components window.  
3. Three components in the Preselected Components window below are preselected. See  
Figure 4-1. If the RAID device drivers, RAID monitor or local or remote storage console are  
already installed, then uncheck the appropriate boxes. If the RAID device drivers, RAID  
monitor or local or remote storage console are not installed, then proceed to step 4.  
4. Select the DMI Management checkbox to install the DMI CI. Follow the on-screen prompts to  
complete installation.  
DMI Installation for NetWare  
By selecting the RAID Management Agents component during installation of NetWare, the DMI  
(CI), SNMP Extension Agents and RAID Monitor Service are installed. See Section 2.5.8, Setup  
and Installation for Novell NetWare* when selecting the RAID Management Agents component  
during NetWare 4.2 or 5.0 installations.  
DMI Installation for UnixWare  
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See Section 2.5.9, Setup and Installation for UnixWare* for DMI installation details.  
4.2.1.4  
SNMP Management  
Select this option to install the SNMP Extension Agent for SRCU31. This allows the SRCU31  
subsystem to be managed from an SNMP Console such as HP OpenView Network Node Manager.  
An SNMP Service must already be installed on the machine before the Extension Agent will load  
and function. Install the SRCU31 SNMP Extension Agent using the procedure below.  
SNMP Installation for NT Server  
Note: You must have administrative level permissions to install SRCU31 SNMP software.  
1. Insert the SRCU31 CD-ROM in the CD-ROM drive. (If the RAID Installer Menu does not  
appear, then run the setup.exe file that resides at: <CD-ROMroot>\os_setup\winnt\setup.exe  
on the CD-ROM).  
2. Click on the Setup button and follow the prompts to the Preselected Components window.  
3. Three components in the Preselected Components window below are preselected. See  
Figure 4-1. If the RAID device drivers, RAID monitor or local or remote storage console are  
already installed, then uncheck the appropriate boxes. If the RAID device drivers, RAID  
monitor or local or remote storage console are not installed, then proceed to step 4.  
4. Select the SNMP Management checkbox to install the SNMP Management agent. Follow the  
on-screen prompts to complete installation.  
SNMP Installation for NetWare  
By selecting the RAID Management Agents component during installation of NetWare, the DMI  
(CI), SNMP Extension Agents and RAID Monitor Service are installed. See Section 2.5.8, Setup  
and Installation for Novell NetWare* when selecting the RAID Management Agents component  
during NetWare 4.2 or 5.0 installations.  
SNMP Installation for UnixWare  
See Section 2.5.9, Setup and Installation for UnixWare* for SNMP Extension Agent installation  
details.  
4.2.2  
Using Intel Server Control (ISC) to Monitor RAID Events  
Intel Server Control (ISC) is a server-management tool targeted for the departmental LAN  
Environment, such as file, print, and/or application servers. ISC is provided with the CD that ships  
with your Intel server baseboard. ISC has many server-based monitoring and management  
functions, however, this section focuses on its ability to monitor events from the SRCU31. A brief  
overview of ISC is provide below followed by instructions on viewing RAID events from the  
SRCU31 via ISC. Use the documentation provided with your Intel server board for detailed  
instructions on installing and using ISC.  
4.2.2.1  
Overview of ISC  
ISC uses the Desktop Management Interface (DMI) 2.0 framework to manage Windows NT,  
NetWare, and UnixWare server hardware components. ISC provides real-time monitoring and  
alerting for server hardware sensors. ISC has two main software components:  
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The managed server: ISC Server Instrumentation is installed on the NetWare, Windows NT, or  
UnixWare server that is going to be managed by the ISC Console software.  
The managing console: ISC Console software is installed on the user console that manages  
the server.  
On a Windows NT network, it is possible to install both parts of the software on the same server. It  
is also possible to install both the Server Instrumentation and the Console software on multiple  
systems.  
A DMI browser is also included with ISC that allows administrators to view information from  
devices that provide DMI component instrumentation (CI). The SRCU31’s Intel Integrated RAID  
software provides an option for installing RAID DMI CI. The RAID CI allows events from the  
SRCU31 to be viewed via ISC’s DMI browser.  
4.2.2.2  
Managing and Monitoring via DMI  
The ISC DMI Service Provider runs on each managed Windows NT, NetWare, or UnixWare server  
and stores the various MIF files in a database. The service provider manages component  
information by collecting it from the MIF database and component instrumentation code. The  
service provider then passes the information to the DMI browser or other management applications  
upon request. Any changes made by the management application or DMI browser are set via the  
service provider. The service provider either writes changes to the MIF database or changes  
attribute values via component instrumentation code.  
Each DMI component must provide a MIF file. Some of the attributes listed in the MIF files are  
read-only, so you can view only their current values. Other attributes are read-write. Changing the  
value of this attribute through a DMI browser changes the setting in the instrumentation software.  
Whether attributes are read-only or read-write depends on whether the component has  
instrumentation code to enable DMI to change its value. The SRCU31 MIF attributes are read only  
meaning that information provided by the DMI CI is for monitoring purposes only.  
4.2.2.3  
Installing DMI Software  
To monitor the SRCU31 component instrumentation and MIF files, the ISC DMI Explorer browser  
must be used. Two pieces of software must be installed in order to use the Explorer Browser to  
view the RAID DMI information. First ISC must be installed on the system and second the RAID  
CI must installed.  
Install the ISC DMI Explorer Browser  
The DMI Explorer Browser is installed automatically when ISC is installed into systems with an  
Enterprise Management Console (such as HP’s Network Node Manager or CA—Unicenter TNG)  
or the ISC Stand-alone environment. The Browser is not installed with LANDesk Server Manager.  
Please refer to the documentation supplied with Intel server base-board for instructions on  
installing ISC.  
Install the Intel Integrated RAID DMI Component Instrumentation (CI)  
Note: You must have administrative level permissions to install Intel Integrated RAID DMI CI software.  
1. Insert the Intel Server RAID Controller U2-1 CD-ROM in the CD-ROM drive. (If the RAID  
Installer Menu does not appear, then run the setup.exe file that resides at: <CD-  
ROMroot>\os_setup\winnt\setup.exe on the CD-ROM.)  
2. Click on the Setup button  
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3. The four components in the Preselected Components window below are preselected. See  
4. Select the DMI Management checkbox and clear all other checkboxes to install the DMI CI  
only. Follow the on-screen prompts to complete installation.  
Note: The DMI and SNMP components are not selected by default.  
4.2.2.4  
Using the ISC DMI Explorer Browser to Monitor SRCU31  
Starting the DMI Explorer  
The DMI Explorer Browser appears as an applet in the Enterprise Management Console or as a  
supported tool under the ISC Stand-alone environment. See Figure 4-3.  
Figure 4-3. ISC Standalone  
Viewing Attributes  
You can use DMI Explorer to view attribute values for each DMI-compliant component. To view  
the attributes:  
In the left pane, select a component and group you are interested in. The attributes and values  
appear in the right pane.  
Navigate through a table of attribute values:  
To move to the next row in the table, click the Next Row button on the toolbar.  
To move to the first row in the table, click the First Row button.  
To search the table for a specific row, click the Search Row button.  
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Note: You may see the number 2147483648 when viewing attribute information with DMI Explorer.  
This number is equivalent to 80000000 hex, which indicates that the item is unsupported.  
Figure 4-4. Browsing SRCU31 DMI Information  
Refreshing Attributes  
Attribute values change from time to time. Whenever you select a group or display a new row in a  
table, DMI Explorer displays a snapshot of the data that is accurate at that time.  
You may want to refresh the information manually if you suspect that it might have changed. To  
refresh the data click View/Refresh.  
Viewing Properties  
You can use DMI Explorer to view properties for the computer, components, groups, or attributes.  
To display properties:  
1. Select an item.  
2. Click Properties.  
Setting the View Options  
DMI Explorer offers several different view options.  
To turn the toolbar on or off click View/Toolbar.  
To turn the status bar on or off click View/Status Bar.  
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To change the view of the right pane click View/Large Icons, Small Icons, List, or Details.  
To sort the items in the right pane in a different order click View/Arrange Icons and select the text  
that corresponds to the column you want to sort by or click the button above the column.  
Note: All of the options above are available by right-clicking while the cursor is over white space in the  
right pane.  
To specify whether each view is displayed in a single window or separate windows:  
1. Click View/Options.  
2. Click the Browsing Format tab.  
3. Choose the display format.  
4. Click OK.  
To change the view of integer values to hex or decimal format:  
1. Click View/Options.  
2. Click the Attribute Format tab.  
3. Choose a display format.  
4. Click OK.  
4.2.3  
HP OpenView* Network Node Manager Integration  
HP OpenView Network Node Manager (NNM) is an SNMP management console available for the  
NT operating system. If you are using NNM to manage your network, we have provided some files  
that will allow you to integrate the management of your Intel Integrated RAID devices into your  
OpenView framework. Use the following procedure to install the Intel Integrated RAID tools into  
NNM.  
Note: HP OpenView is an optional software program for remote management of the server.  
Installation Procedure  
1. Go to the HP OpenView NNM console.  
2. Insert the Intel Integrated RAID CD-ROM in the CD-ROM drive.  
3. If you have disabled Autorun on your system, you should manually run the setup.exe file  
located on the CD-ROM.  
4. From the Menu, select “Console Integration”. Follow the prompts to complete installation of  
HP OpenView NNM.  
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Installation Overview  
This overview reviews what happens during the installation of the HP OpenView NNM integration  
software. The Table 4-2 lists the files that are copied during installation.  
Table 4-2. HP OpenView Installation Files  
File Name  
Location Copied To  
RAID.MIB  
IRAID.CON  
IRAID.ARF  
IRAID.BMP  
IRAID.FRF  
IRAID.ICO  
IRAID.LRF  
IRAID.SRF  
IRDISC.EXE  
IRSTAT.EXE  
c:\openview\snmp_mibs  
c:\openview\conf\c  
c:\openview\registration\c  
c:\openviewbitmaps\c\toolbar  
c:\openview\fields\c  
c:\openview\bitmaps\c  
c:\openview\lrf  
c:\openview\symbols\c\cards  
c:\openview\bin  
c:\openview\bin  
During installation, there is an option to complete the integration by automatically running the  
necessary HP OpenView NNM utilities. If this option is not selected, the operations listed in  
Table 4-3 should be performed manually. These utilities are in the C:\OPENVIEW\BIN  
directory.  
Note: This command-line syntax assumes that you have installed NNM to the default directory of  
c:\openview. If you have installed NNM to a different directory, then substitute that  
directory for c:\openview.  
Table 4-3. HP OpenView Installation Operations  
Command  
Description  
This command adds the Intel Integrated RAID Trap  
definitions to the Event database, which enables NNM to  
identify and correctly format incoming events.  
xnmevents -replace  
c:\openview\conf\c\iraid.con  
This command adds the Intel Integrated RAID MIB to the  
MIB database. This enables the devices to be managed  
via the SNMP browser.  
xnmloadmib -silent -load  
c:\openview\snmp_mibs\raid.mib  
This command adds the "isIRAID" field to the object  
database. This action permanently modifies the database  
schema. It allows NNM to identify whether or not a  
managed node also contains a manageable Intel  
Integrated RAID subsystem.  
ovw -fields  
This command adds the Discovery Utility (IRDISC.EXE)  
as an OpenView process controlled by the OpenView  
Process Manager.  
ovaddobj  
c:\openview\lrf\iraid.lrf  
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4.3  
Configuring RAID Volumes Using the  
Intel® Integrated RAID Storage Console  
4.3.1  
Getting Started  
Before using the Intel Integrated RAID browser software, do the initial setup and installation of  
complete installation instructions.  
If you intend to boot the operating system from a RAID volume, you must first create a RAID  
volume by using the RAID Configuration Utility. Refer to Section 2.3.3, “Creating a RAID  
Volume in RAID Configuration Utility” on page 2-5 for information on creating this initial RAID  
volume.  
Configuration of the Intel Integrated RAID Storage Console is an HTML-based application which  
utilizes the browser installed on your operating system. Storage Console can be used to create and  
modify RAID volumes, set the migration rate, add global hot spares and monitor RAID volume  
status.  
Note: Use the confirmation and cancellation buttons in place of the Back, Forward, and Refresh buttons  
on the HTML browser.  
4.3.2  
Launching the Intel® Integrated RAID Storage Console for  
Local Administration  
4.3.2.1  
4.3.2.2  
Microsoft Windows NT  
Launch your web browser by clicking on the local Storage Console icon. If this icon is missing,  
you may execute the Storage Console by entering iop://localhost/0/8/0 in your HTML browser.  
Novell NetWare  
Intel Integrated RAID software includes a text based browser to manage and configure your Intel  
Integrated RAID subsystem. Follow the procedure below to launch Storage Console.  
1. At the NetWare Graphical Console screen, hit Ctrl Esc to go to the Text Console.  
2. Select I2O Configuration Screen. Hit Enter.  
3. In the I2O Configuration Manager screen select Configure IOPs. Hit Enter.  
4. In the I2O System IOP List screen, select the IOP ID# of the card you are configuring and hit  
Enter.  
5. In the I2O IOP Configuration Options screen, select the IO Processor Main Page link and hit  
Enter.  
6. Select RAID Storage Console and hit Enter. Follow the prompts to launch Storage Console.  
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Using the Storage Console  
4.3.2.3  
SCO UnixWare  
Execute the Storage Console by entering http://localhost:360 in the Netscape* browser provided  
with UnixWare. Note that UnixWare prompts you to login to the machine with a User ID of root.  
4.3.3  
Launching the Intel® Integrated RAID Storage Console for  
Remote Administration  
4.3.3.1  
Microsoft Windows NT  
To configure Intel Integrated RAID on a remote machine, you will need to know its hostname or IP  
Address. Execute the Storage Console by entering http://[hostname or IP Address]/scripts/iop.exe/  
0/8/0 in your HTML browser. Note that you must be logged in as Administrator or equivalent in the  
domain of the remote machine to remotely configure it.  
4.3.3.2  
Novell NetWare  
To configure Intel Integrated RAID on a remote machine, you will need to know its hostname or IP  
Address. Execute the Storage Console by entering http://[hostname or IP Address]/i2o/2/8/  
index.htm in your HTML browser. Note that Novell requires you to authenticate to the tree in  
which the remote server resides. NetWare 4.x requires a fully qualified login name. For example,  
.CN=ADMIN.0=ORG_NAME.T=TREE_NAME.  
If you have another web server product, like Apache Web Server*, installed on the remote server,  
you will need to specify port 8008 in the URL. For example, http://[hostname or IP Address]:8008/  
i2o/2/8/index.htm  
4.3.3.3  
SCO UnixWare  
To configure Intel Integrated RAID on a remote machine, you will need to know its hostname or IP  
Address. Execute the Storage Console by entering http://[hostname or IP Address]:360 in your  
HTML browser. Note that UnixWare requires you to login to the remote machine with a User ID of  
root.  
4.3.4  
Intel® Integrated RAID Storage Console  
The Storage Console Current Configuration screen displays the current configuration of your  
RAID subsystem. It displays the RAID Volume List and Physical Disk List. The current  
configuration can also be viewed by clicking on View Config in the Menu. See Figure 4-5.  
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Figure 4-5. Current Configuration with Volume Created  
4.3.4.1  
The Menu  
The Menu (located in the left panel of the Storage Console) enables the user to execute actions by  
clicking on the appropriate link. See Table 4-4 for a summary of Menu functions.  
Table 4-4. Intel® Integrated RAID Storage Console Menu  
Category  
Description  
View/Actions  
View volume information or take a volume action.  
Create a typical RAID volume (the Wizard suggests a configuration) (modify  
volume name and size only).  
Create Typical  
Create a customized RAID volume (RAID level, volume name, strip size and  
the number of disks).  
Create Custom  
Modify Volume  
Modify a volume (RAID level and strip size only).  
View/Actions  
View individual disk configurations or take a disk action.  
View/Actions  
Expand Array  
View all logical arrays.  
Expand the capacity of an array (by adding new drives).  
This option is available if your system has an intelligent drive enclosure that  
supports SAF-TE.  
View  
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Using the Storage Console  
Table 4-4. Intel® Integrated RAID Storage Console Menu  
Category  
Description  
View the current configuration of all volumes.  
View Config  
Reset  
Reconfigure your system. All volumes are deleted and all data is lost and  
spares are reset to normal.  
Bus Scan  
Options  
Scans drives to recognize a failed or newly installed drive.  
Support information for the product. Allows the user to select the type of bus  
scan used to bring new drives online.  
The following sections describe the Storage Console Menu functions.  
4.3.5  
RAID Volumes  
4.3.5.1  
View/Actions  
Use this feature to view RAID volume information: volume name, volume size, RAID level,  
number of disks and status (Figure 4-6). Click on a volume name to view volume attributes and the  
member disks list. Actions include Modify a Volume (see “Modify Volume” on page 4-20) or  
Delete a Volume. Delete a volume from the RAID Volume List or Volume Configuration screens.  
Select Delete in the action menu and click on the Submit button.  
Figure 4-6. RAID Volume List  
Click on Volume Name (Figure 4-6) to open the Volume Configuration screen (Figure 4-7).  
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Figure 4-7. Volume Configuration  
From this screen modify the volume migration priority, apply actions to the volume (modify,  
delete) and view member disk configurations.  
Errors Logged column - If errors occur on the volume, they will be reported in the Volume  
Errog Log table. This table reports technical data for use by technical support personel only. If  
errors occur, click on the number listed in the column next to Errors Logged to view the Error  
Log table.  
Note: If there is no serial number for a disk listed in the Error Log table, this indicates the error is against  
the volume and not against a particular disk. Please contact technical support for more information.  
For more information on Migration Priority, see Section 5.1.3.3, Online Volume Migration. For  
more information on Member Disks, see Section 4.3.6, Physical Disks.  
Take a Volume action by using the drop down Action menu. See Figure 4-8. Select None, Enable  
Sequential Write, Enable Full Write or Modify Volume. Select the appropriate action and submit.  
For more information on these actions see Section 5.2.8, Caching.  
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Figure 4-8. RAID Volume Actions  
4.3.5.2  
Create Typical  
Use the RAID Volume Creation Wizard to create a typical RAID volume configuration. The user  
may change volume name and size only. A global hot spare is created depending upon the existing  
configuration.  
Note: In Create Typical your volume is automatically configured based on the number of disks, volumes,  
and arrays in your system. Use Create Custom if you prefer to customize your system.  
How it Works  
When a volume is created, it is placed on available disks or on an existing array depending on the  
maximum number of disks available in each. For example, if you have two available disks, and an  
existing array of three disks that has space on it, the wizard will create the volume on the array even  
if a smaller volume is created because a higher RAID level is achieved with more disks (providing  
greater fault protection). RAID level takes precedence over disk space. If you would rather create a  
larger two disk RAID 1 than a smaller three disk RAID 5, do so manually using Create Custom  
Global Hot Spares  
You must have at least three disks available on your system for the wizard to create a global hot  
spare. When selecting a global hot spare, the wizard selects the largest available disk in your  
system (unless there are no disks available or a global hot spare already exists). When the wizard  
chooses a global hot spare it scans all existing arrays and volumes to ensure that the drive is large  
enough to protect existing configurations. If you have only two available disks on your system,  
then the Wizard does not prompt you to create a global hot spare.  
Table 4-5. RAID Level Selected by Storage Console Based on the Number of System Drives  
# Available Drives in System  
RAID Level Selected  
1
2
0
1
3
5 or 1 if global hot spare is selected  
5 with global hot spare  
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Procedure  
To create a volume using this feature:  
1. Click on the Create Typical link. In Step 1 click on Yes if you would like to dedicate a global  
hot spare. If a global hot spare already exists or if there is only one available disk in your  
system, then this step is skipped. See Figure 4-9.  
2. In Step 2 edit the volume name and size if desired and click on Yes to create the volume. See  
3. Confirm the new volume configuration by clicking on the Yes button.  
Figure 4-9. Create Typical Step 1  
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Figure 4-10. Create Typical Step 2  
4.3.5.3  
Create Custom  
The Create Custom option allows you to select the volume name and size, RAID level, strip size  
and define which disks or arrays upon which to place your volume. Create Custom does not  
automatically select global hot spares.  
To create a custom RAID volume configuration click, on the Create Custom link.  
1. Select the appropriate RAID Level (0, 1 or 5) and submit your selection. See Figure 4-11.  
Figure 4-11. Select RAID Level  
2. Edit the volume information as appropriate. Edit volume name, volume size (zero for largest  
possible size), strip size and select the disks you wish to include in the volume. See  
Figure 4-12. Click on the Create Volume button when finished. The create confirmation screen  
appears. If you wish to create a global hot spare after the volume is created, go to the Physical  
Disk List (Figure 4-18) and convert the available disk(s) as appropriate.  
3. Click on Yes to create the volume. The Volume Created Successfully screen appears.  
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Figure 4-12. Add Volume Information  
4.3.5.4  
Modify Volume  
To modify a volume:  
1. Click on the Modify Volume link.  
2. Select the volume from the list you wish to change. Click on Submit. See Figure 4-13. The  
modify volume RAID level screen appears.  
Figure 4-13. Modify Volume List  
3. Select the RAID level. Click on Submit. The modify strip size screen appears. See Figure 4-14.  
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Figure 4-14. Modify Volume RAID Level  
4. Select the appropriate strip size (16, 32, 64 and 128K) and click on Submit. The modify  
volume confirmation screen appears. See Figure 4-15.  
Figure 4-15. Modify Volume Strip Size  
5. Click on Yes to implement the changes to the volume.  
4.3.6  
Physical Disks  
4.3.6.1  
View/Actions  
Use the View/Actions feature to view physical disk information. See Figure 4-16. View individual  
disk configurations (by clicking on a Disk ID) or take a disk action. Table 4-6 shows the possible  
usage states a disk may be in. Table 4-7 shows the actions that are available for each usage state.  
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Figure 4-16. Physical Disk List  
Note: The serial number displayed in the disk ID in Figure 4-17 may not exactly match the drive label  
serial number.  
The “Physical Disk List” screen displays the attributes and capacity usage of the disk selected.  
Refer to Table 5-13, “Disk Actions, Usage and Status” on page 5-12 to determine which disk action  
can be completed based upon the usage and status of the drive. If the disks enclosed are S.M.A.R.T  
capable, then a field for S.M.A.R.T events will appear in the display. You may also view details  
about the volume which the selected disk is a part of by clicking on the volume's name which is  
highlighted under Volume Name. You may view the Enclosure configuration screen by clicking on  
the enclosure number which is highlighted under the Attributes column.You may return to the  
Physical Disk configuration screen by clicking on the View/Actions option under Physical Disks.  
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Figure 4-17. Physical Disk Configuration  
Table 4-6. Physical Disk Usage  
Usage  
Description  
Drive is available to be configured as part of a RAID volume, defined as a global hot  
spare or set as pass-through for direct control by the host operating system.  
Available  
Normal  
Drive is fully operational and functional as a member of a RAID volume. This is the  
desired state.  
Accesses to the drive have not completed successfully. The RAID firmware does not  
access a failed drive.  
Failed  
Drive configured as a member of a RAID volume is not detected. The RAID firmware  
does not access a missing drive.  
Missing  
Drive is unusable. This state is used to prepare disks for removal from a SAF-TE  
enclosure.  
Offline  
Drive is not controlled by RAID firmware and thus cannot be a part of a RAID volume.  
The drive is available to the operating system as an individual disk.  
Pass-Through  
Spare  
Drive is configured as a global hot spare. See Section 5.1.4.1, Global Hot Spareon  
page 5-4 for more information.  
Table 4-7. Physical Disk Actions (Sheet 1 of 2)  
Action  
Usage  
Description  
Begin Format  
Available  
Formats a drive.  
Pass-Through to  
Host  
Available  
Gives control of the drive to the Host.  
Claim for RAID  
Identify Drive  
Pass-Through  
Normal, Available, Spare  
Failed  
Gives control of the drive to the RAID subsystem.  
Identify a drive.  
Mark as Normal  
Marks drive as no longer failed.  
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Using the Storage Console  
Table 4-7. Physical Disk Actions (Sheet 2 of 2)  
Action  
Usage  
Description  
Mark as Failed  
Normal  
Alert a user not to use this drive.  
Removes all RAID configuration data from drive and  
prepares the drive for removal was added to the large  
table as well.  
Mark Offline  
Normal, Available Spare  
Mark Online  
Release Spare  
Mark as Spare  
Offline  
Spare  
Marks a drive for use. Drive is ready for power.  
Convert a spare to an available drive.  
Mark drive as a global hot spare.  
Available  
4.3.6.2  
Replacing a Failed Drive  
If a disk fails, it will eventually need to be replaced. If you need help physically locating the failed  
drive, select the Identify Drive option and click on Submit as indicated in Figure 4-17. This will  
cause activity on the failed drive giving you the opportunity to identify it by observing the activity  
light on the drive.  
After replacing the failed drive with a new drive, any volume in degraded mode will use the new  
drive to replace its failed member following a reboot or bus scan. If you reinstall the same failed  
drive, it will not automatically be used to replace the failed member disk unless you manually mark  
it as normal.  
4.3.7  
Logical Arrays  
4.3.7.1  
View/Actions  
Use this feature to view the Logical Array List. See Figure 4-18. View array information or take an  
action. View Array ID, RAID Volumes on Array, Free Space/Total Size and Status. Click on Array  
ID to view member disks and capacity usage or click on a volume name to view a volume  
configuration.  
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Using the Storage Console  
Figure 4-18. Logical Array List  
4.3.7.2  
Expand Array  
Use this feature to expand an array, for example, when a drive is added to your system. This feature  
is active when at least one drive is available, for example, when the drive is not offline, marked as  
a spare, or part of another array.  
Note: To expand an array you must first bring the available drive online. For example, in the Physical  
Disk List, mark the drive as Online and submit.  
To expand an array:  
1. Click on Expand Array. If there is an available disk, then the Add Disks to Array screen  
appears. See Figure 4-19.  
2. Select the target array by clicking on the appropriate radial button. Select the target disk by  
clicking on the appropriate check box.  
3. Click the Expand Array button.  
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Figure 4-19. Add Disks to Array  
4.3.7.3  
Migration  
Migration occurs when a volume is migrating from one RAID level to another, a volume strip size  
changes or when a disk is added to an array. See Table 5.2.7, “Physical Drive Usage” on page 5-11  
for more information. Migration status is displayed in the status area of the RAID Volume List. See  
Figure 4-20. Migration in Progress  
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4.3.8  
Enclosures  
4.3.8.1  
View  
The View link is available if an intelligent drive enclosure which houses the SCSI devices is  
detected. The option displays information pertaining to the components of the enclosure and the  
disks inserted into the enclosure.  
Figure 4-21. List of Enclosures  
Click on the View link to view information such as Enclosure ID, the enclosure's Manufacturer,  
SCSI Bus number used, the number of slots available within the enclosure, the number of disks  
inserted into the enclosure and the status of enclosures. To get the usage and status information for  
components in the enclosure (for items such as the fan(s), the power supply(s), the SCSI disk(s),  
and the temperature of the enclosure) click on the Enclosure ID. To view specific information  
about a particular disk, click on the Disk ID to view. Disks are listed by Slot number and SCSI ID.  
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Figure 4-22. Enclosure Configuration  
4.3.9  
Utilities  
4.3.9.1  
View Config  
Use this feature to view current volume and disk configurations. See Figure 4-5.  
4.3.9.2  
Reset Config  
Use this feature to reset the entire RAID configuration on the system. This feature deletes all  
volumes (all data on the volumes will be lost) and resets spares as available drives.  
Warning: If your host operating system is installed on a RAID volume, using this feature will delete the  
operating system.  
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Using the Storage Console  
4.3.9.3  
Bus Scan  
Use the Bus Scan feature to scan the SCSI buses to recognize a newly inserted disk(s). There are  
two modes for bus scan: Destructive and Add Disk(s) methods. Unless changed by the user,  
Destructive method is always used.  
Changing the Default Bus Scan Method  
To change the default mode of Bus Scan use the following instructions to manually configure the  
default mode.  
1. Click on Options from the Menu. The Options page appears. See Figure 4-27. Click on the  
Default Bus Scan Type link. You are presented with two bus scan types. See Figure 4-23.  
2. Click on the Bus Scan Type radial button that you would like to set as the default bus scan,  
then click on submit. Your default bus scan selection is confirmed.  
The most recently selected method is the default bus scan method. You may select the non default  
bus scan method during a a bus scan but your non default settings will only be valid for one bus  
scan session.  
Figure 4-23. Default Bus Scan Type  
Destructive Method  
In this mode a bus scan will always bring disk(s) on-line as Available and erase any pre-existing  
RAID information on the newly inserted disk(s). Insertion into intelligent enclosures will  
automatically present the new disk(s) in the Storage Console as Available. Note that this mode is  
called Destructive because inserting disk(s) while in this mode will destroy any previous RAID  
information on those disk(s). Destructive mode does not support array roaming.  
This is the default method selected when bus scan is run for the first time following a RAID  
recovery. See Section 3.2.1.5 for details about RAID recovery utility.  
Performing a Bus Scan using the Destructive Method  
1. Ensure disks are inserted into the system.  
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2. In the Menu click on Bus Scan. The Select Bus Scan Type page appears. See Figure 4-25. Click  
on the Destructive Method radial button. Click on Submit. The Bus Scan screen appears. Your  
system is now in destructive mode. See Figure 4-24.  
3. Click on the check box (check the box).  
Warning: Bus scans performed in destructive mode will destroy all data and configuration information on  
newly installed disks.  
4. Click on Submit to scan all buses (Figure 4-25).  
5. Click on View/Config under Utilities to view all volumes and disks.  
Figure 4-24. Destructive Bus Scan  
Add Disk(s) Method  
In this mode a bus scan will always attempt to bring new drives on-line and preserve any existing  
RAID information that has previously been stored on them. If the disk(s) had previous information  
stored on them, the volume(s) on the disk(s) will be visisble in Storage Console after the  
completion of the bus scan. Note that while in this mode, intelligent enclosures will not  
automatically present new disks in the Storage Console, a manual bus scan will be required even  
with an intelligent enclosure in order to bring the disk(s) on line. Add Disk(s) method supports  
array roaming and is the method used for the initial boot scan.  
Performing a Bus Scan using the Add Disk(s) Method  
1. Ensure disks are inserted into the system.  
2. In the Menu click on Bus Scan. The Select Bus Scan Type page appears. See Figure 4-25. Click  
on the Add Disk(s) Method radial button. Click on Submit. The Bus Scan screen appears. See  
3. Click on the check box (check the box) and then click on Submit to scan all buses  
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4. Click on View/Config under Utilities to view all volumes and disks.  
Note: For the system to see the disks when the system is powered up, the user must insert the disk(s) into  
the system and then bus scan the disks.  
Figure 4-25. Select Bus Scan Type  
Figure 4-26. Bus Scan  
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4.3.9.4  
Options  
Figure 4-27. Options Page  
Bus Scan Type  
Select the desired Bus Scan, Default or Destructive. See “Bus Scan” on page 4-29 for details.  
Customer Support  
Describes customer technical support information, including company name, contact number,  
product ID and product version number. Use this support contact information if you need technical  
assistance.  
4.3.10  
Management Utilities (including Storage Console)  
4.3.10.1  
Storage Console  
The storage console icon points to only 1 card by default. This adapter card will be the first  
SRCU31 that is enumerated by the system BIOS (based on PCI slot) when the system is booted.  
This first adapter is assigned as IOP (Input/Output Processor) “0”. To switch to the second  
SRCU31 adapter, you must manual modify the URL in the browser to indicate that you wish to  
configure IOP “1” (which will be the second adapter that is enumerated by the system BIOS).  
There are three parameters that are listed after iop.exe (which is the I2O RAID CGI script) in the  
URL. The first of these is the IOP number. The default setting is the following:  
Local Administration for NT Server  
Default setting (the first parameter indicates the IOP #)  
iop://localhost/0/8/0  
Note: The “/0” parameter directly after “localhost” indicating the first IOP is being configured. To  
switch from the first adapter to the second simply change the first parameter from “0” to “1” to  
indicate that you wish to configure the second SRCU31. For example:  
To configure the first SRCU31 (default) use:  
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iop://localhost/0/8/0  
To configure the second SRCU31 (change first “0” to a “1”) use:  
iop://localhost/1/8/0  
The Storage Console functions in the same way as with one card, except that only the devices that  
are attached to it can be configured.  
Remote Administration for all OSs  
Default setting (the first parameter indicates the IOP #)  
http://localhost/scripts/iop.exe/0/8/0  
Note: The “/0” parameter directly after “iop.exe” indicating the first IOP is being configured. To switch  
from the first adapter to the second simply change the first parameter from “0” to “1” to indicate  
that you wish to configure the second SRCU31. See the example below:  
To configure the fist SRCU31 (default) use:  
http://localhost/scripts/iop.exe/0/8/0  
To configure the second SRCU31 (change first “0” to a “1”) use:  
http://localhost/scripts/iop.exe/1/8/0  
The Storage Console functions in the same way as with one card, except that only the devices that  
are attached to it can be configured.  
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RAID Features  
5
5.1  
Introduction  
5.1.1  
In this Chapter  
This chapter describes how RAID is implemented in the Intel® Integrated RAID solution.  
5.1.2  
Summary of Contents  
5.1.3  
Ease of Use Features  
5.1.3.1  
Instant Availability/Background Initialization  
RAID 0 and RAID 1 volumes do not require initialization. RAID 5 volumes must be initialized.  
Initialization of a RAID volume begins automatically upon its creation. While the initialization  
proceeds as a background task, the RAID volume is fully accessible for reads and writes.  
Supported OS’s provide instant access to the newly created arrays without requiring a reboot.  
Furthermore, the RAID volume, while initializing, is protected against a single disk failure just as  
if it were completely initialized. A single disk failure would cause the volume to transition from the  
normal mode, initializing state to the degraded mode, idle state. Volume initialization is not  
impacted by system reboots and will continue if the system is rebooted. While initializing, the user  
might notice some performance degradation especially under heavy load.  
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RAID Features  
5.1.3.2  
Online RAID Reconfiguration  
SRCU31 can migrate an existing RAID volume to a new RAID level and/or strip size. Online  
RAID reconfiguration can prove helpful during performance tuning activities as well as in the  
event that additional physical disks are added to a RAID subsystem, for example, the addition of a  
third disk to a RAID subsystem that currently has a two disk RAID 1 volume. With the addition of  
this third disk, you have the option of adding this disk to your existing RAID volume and migrating  
the RAID level from 1 to 5.  
RAID transformation is only permitted to begin if all volumes to be transformed are in normal  
mode. During the transformation, they are protected against data loss from a single disk failure  
provided that neither the source nor destination RAID levels are 0. In the case of a single disk  
failure, the RAID volume in a transforming state transitions from normal mode to degraded mode.  
When the transformation is completed, the volume transitions to an idle state in degraded mode and  
if a global hot spare were present, it would transition to a rebuilding state in degraded mode. When  
there is more than one RAID volume on an array, certain types of transformations may be applied  
to individual RAID volumes, while other types of transformations must be applied to all RAID  
volumes on the array.  
Some transformations may be physically impossible due to insufficient disk capacity or an  
incorrect number of physical disks in the destination array. The SRCU31 Storage Console performs  
background validation to determine which migrations are possible.  
5.1.3.3  
Online Volume Migration  
Online Volume Migration allows the user to change a volume's RAID level or stripe size while the  
server is online and the volume is in-use. Since the subsystem (the IOP, the secondary PCI bus, the  
volume itself and the SCSI bus) incurs a load during a migration or during a rebuild of a degraded  
volume, the SRCU31 allows the user to select the migration priority (low, medium, high).  
Adjusting migration priority appropriately balances volume access and rebuild tasks during the  
volume's migration or volume rebuild.  
Migration Priority determines the amount of time that the I/O processor in your server/workstation  
spends on migrating from one RAID level to another. Migration priority can be set at low, medium  
or high. As with volume initialization, a system reboot does not require the rebuild process to  
restart from the beginning. The settings are defined as:  
Low - the I/O processor spends a majority of its time handling normal input/output activities of  
the server/workstation while spending a small amount of time on the migration. This setting  
has the smallest affect on the performance of the array.  
Medium - the I/O processor spends an equal amount of time processing the migration while  
spending the other half of its time handling normal input/output activities of the server/  
workstation.  
High - the I/O processor spends most of its time handling the migration. This setting will  
impact performance of the array while the migration is taking place.  
5.1.3.4  
Online Capacity Expansion Without Reboot  
An array is a group of disks containing 1 or more RAID volumes. An array is implicitly created  
whenever a RAID volume is created on a group of unused disks. Data from that RAID volume is  
evenly spread across all disks in the array. If an array has unused capacity, additional RAID  
volumes may be created on that array. The data from additional RAID volumes is likewise evenly  
spread across all the disks in the group.  
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One or more physical disks may be added to an array to expand its capacity without rebooting.  
When disks are added to an array, unused capacity is added to the end of the array. Data on RAID  
volumes residing on that array is redistributed evenly across all the disks (including the new disks).  
As a result, a contiguous block of unused capacity (disk space) is made available on the array. The  
additional capacity created from adding disks can be used to create one or more RAID arrays and/  
or new volumes.  
A disk, to be added to an array, must be in normal mode (not failed), unused (not in an array, a  
spare, or passed through to host) and must have at least the same capacity as the smallest disk  
already in the array. Normally, all disks in an array should have the same capacity, since any  
capacity on a disk beyond that of the smallest disk would be wasted.  
Capacity expansion is only permitted to begin if all volumes on the array are in normal mode (not  
degraded or failed) and a idle state (not rebuilding, initializing, transforming etc.). During the  
expansion process, the RAID volumes being expanded are accessible by the system. In addition,  
RAID volumes with RAID levels 1 or 5 are protected against data loss in the event of a single disk  
failure. In the case of a single disk failure, the RAID volume transitions from normal mode,  
expanding state to degraded mode, expanding state. When the expansion is completed, the volume  
transitions to degraded mode, idle state. If a global hot spare is present, then it further transitions to  
degraded mode, rebuilding state. After the rebuild is complete, the volume transitions from  
rebuilding state to idle state, normal mode.  
To begin an expansion, an array must be in an idle state (not already expanding).  
The result of array expansion is illustrated in Figure 5-1.  
Figure 5-1. Array Expansion  
Before Array Expansion  
Disk 0  
2000 Mb  
Disk 1  
2000 Mb  
Disk 2  
2000 Mb  
Free Space - 1800 Mb  
Volume 1 - 2400 Mb  
Volume 0 - 1800 Mb  
Array_0 6000 Mb  
After Array Expansion (By Adding One Disk)  
Disk 0  
2000 Mb  
Disk 1  
2000 Mb  
Disk 2  
2000 Mb  
Disk 3  
2000 Mb  
Free Space - 3800 Mb  
Volume 1 - 2400 Mb  
Volume 0 - 1800 Mb  
Array_0 8000 Mb  
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5.1.3.5  
Array Roaming  
Array Roaming allows the user the ability to move a complete array to another system (with drives  
in any SCSI ID slot) and still preserve RAID configuration and user data on that array. SRCU31  
firmware versions do not have to be the same on both systems (firmware updates are backwards  
compatible). The array being moved must be connected to the destination server while it is offline.  
Summary  
New physical disks can be added without rebooting.  
RAID volumes are re-allocated across arrays, maintaining capacity.  
Available array capacity increases by the size of the added disk(s).  
RAID volumes presented to the operating system do not increase in capacity.  
Additional capacity may be made available to the OS by adding a new volume(s) on the newly  
created free space on the array.  
5.1.4  
High Availability/Redundancy  
5.1.4.1  
Global Hot Spare  
The global hot spare is one of the most important features that SRCU31 provides to deliver a high  
degree of fault-tolerance. A global hot spare is a spare physical disk drive that has been marked as  
a global hot spare and therefore is not passed through to the host OS and is not a member of an  
array. If a disk drive used in a RAID volume fails, then the global hot spare will automatically take  
its place and the data previously located on the failed drive is reconstructed on the global hot spare.  
For this feature to work properly, the global hot spare must have at least the same capacity as the  
drive it replaces. Global hot spares only work with RAID 1 and RAID 5 volumes. You may  
configure up to 4 global hot spares with SRCU31. Global hot spares count toward the maximum  
number of disks that are supported by SRCU31.  
During the automatic rebuild process, system activity will continue as normal, however, there may  
be a slight degradation in performance as the data on the global hot spare is rebuilt.  
To effectively use the global hot spare feature, you must always maintain at least one drive that is  
marked as a global hot spare.  
5.1.4.2  
Hot Plug Disk Drive Support  
SRCU31 supports the replacement of failed hard disk drives without having to shut down the  
system. However, your RAID storage backplane must support hot plug disk drives for this feature  
to be active.  
Warning: Never remove a drive or insert a disk drive into your system while the power is on without  
confirming with both the disk drive and drive enclosure documentation that both the drive and  
enclosure are capable of supporting this action. Removing or inserting a new drive not designed for  
‘hot swap’ may result in damage to your hardware and data. Even when both drive and enclosure  
support ‘hot swap’ it is strongly recommended that ‘hot swapping’ not be done while the drives are  
being accessed (active I/O). LVD drives and enclosures are especially susceptible to electrical  
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transients on the SCSI bus itself and even the best drives and enclosures may not ‘hot swap’  
correctly while the bus is experiencing heavy traffic.  
5.1.4.3  
Auto Declare Spare  
If a disk drive is brought online into a system with a degraded volume, SRCU31 will automatically  
declare the new disk as a spare and begin rebuilding the degraded volume. The auto declare spare  
function requires that the new disk be of equal or greater capacity than the failed disk. Auto declare  
also requires that the new disk have a different serial number than the failed disk. If you remove a  
drive from a system and reinstall the same drive in the same system, the auto declare will not  
declare the reinstalled disk as a spare.  
With a SAF-TE enclosure a bus scan occurs automatically when the drive is inserted. No  
manual intervention is required.  
For the Auto Declare Spare feature to work with an enclosure without SAF-TE support, a  
reboot or bus scan is required before the system will be able to claim the disk as a spare. See  
Section 4.3.9.3, “Bus Scan for more information on using the bus scan feature.  
When inserting a new drive into the enclosure to replace a failed drive, it may have the same  
SCSI ID as the failed drive.  
5.1.5  
5.1.6  
System Management  
SRCU31 supports DMI and SNMP protocols. In addition, SRCU31 provides a local host monitor  
application referred to as RAID Monitor. See Section 4.2.1, “RAID Monitor.  
What is RAID?  
Redundant Array of Independent Disks (RAID) refers to a method of organizing data on one or  
more physical disks to provide increased I/O performance and data protection. The different  
methods for organizing the data are referred to as RAID Levels. The RAID levels offered by Intel  
Server RAID Controller U3-1 are 0, 1, 5 and 10. A summary of RAID levels, their performance  
and protection can be found in Table 5-1. RAID levels examples are given in Section 5.2.9.  
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5.2  
Overview of the RAID Subsystem  
5.2.1  
Summary of RAID Levels  
SRCU31 supports RAID Levels 0,1, 5 and 10. Table 5-1 provides a summary of RAID levels.  
Table 5-1. Summary of RAID Levels  
Intel® Server RAID Controller U3-1 Features and Performance  
Minimum  
Number of Number of  
Drives Drives  
Supported Supported  
Maximum  
Data  
Reliability  
(protection)  
Data  
Transfer  
Rates  
RAID  
Level  
Relative  
I/O Rates  
Description  
Striping of data across  
multiple drives in an array.  
Very high for  
both reads  
and writes.  
No data  
protection.  
0
1
1
15  
Very High  
Reads are  
This is a high performance  
solution, however there is  
no data protection.  
Reads are  
higher than up to two  
Also known as mirroring.  
Mirroring refers to the  
100% duplication of data  
from one disk to another.  
Highest  
reliability;  
much higher  
reliability than  
a single drive  
(no RAID).  
a single  
drive.  
times faster  
than a single  
drive.  
2
2
This is a high availability  
solution, but due to the  
100% duplication, it is also  
a costly solution.  
Writes are  
about the  
same as a  
Writes are  
about the  
same as a  
single drive. single drive.  
Reads are  
similar to  
RAID 0.  
Striping with parity. Data  
and parity information is  
spread among each drive  
in the drive group. Parity is  
equal to the total number  
of disks in the volume  
minus one drive. That one  
drive must be equal to the  
smallest drive capacity in  
the array.  
Reads are  
similar to  
RAID 0.  
Lower  
reliability than  
RAID 1;  
Writes are  
5
3
15  
higher  
slower than Writes are  
a single usually  
drive due to slower than  
penalty of  
writing  
reliability than  
a single drive  
or RAID 0.  
a single  
drive.  
parity.  
Reads are  
up to two  
times faster  
than a single  
drive.  
RAID 10 is a combination  
of RAID 0 and RAID 1.  
This feature is not user  
selectable. It is a function  
of how Intel® Server RAID  
Controller U3-1 writes data  
on RAID 1 arrays with 3 or  
more disks.  
Higher  
reliability than  
RAID 5; much  
higher  
reliability than RAID 1 than  
a single drive  
(no RAID).  
Transfer  
rates more  
similar to  
10  
3
15  
Writes are  
about the  
same as a  
single drive.  
RAID 0.  
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5.2.2  
RAID Volume Characteristics  
5.2.2.1  
RAID 0 Volume Characteristics  
Table 5-2 lists the characteristics of a RAID Level 0 volume.  
Table 5-2. RAID 0 Volume Characteristics  
Characteristic  
Minimum  
Maximum  
n x smallest single drive capacity  
where n is the number of drives in a  
RAID 0 volume.  
Capacity  
Drives  
1 MB  
1
15  
Strip Size  
Status  
4 KB, 8 KB, 16 KB, 32 KB, 64 KB, 128 KB  
Normal, Migrating, Failed  
Idle, Migrating  
States  
5.2.2.2  
RAID 1 Volume Characteristics  
Table 5-3 lists the characteristics of a RAID Level 1 volume.  
Table 5-3. RAID 1 Volume Characteristics  
Characteristic  
Minimum  
Maximum  
½ (n x smallest single drive capacity)  
where n is the number of drives in the  
RAID 1 volume.  
Capacity  
Drives  
1 MB  
2
2
Strip Size  
Status  
64 KB  
Normal, Degraded, Migrating, Failed  
Idle, Copying, Expanding, Transforming  
States  
5.2.2.3  
RAID 5 Volume Characteristics  
Table 5-4 lists the characteristics of a RAID Level 5 volume.  
Table 5-4. RAID 5 Volume Characteristics  
Characteristic  
Minimum  
Maximum  
(n-1) x smallest single drive capacity  
where n is the number of drive in the  
RAID 5 volume.  
Capacity  
Drives  
1 MB  
3
15  
Strip Size  
Status  
16 KB, 32 KB, 64 KB, 128 KB  
Normal, Degraded, Migrating, Failed  
States  
Idle, Initializing, Rebuilding, Expanding, Transforming  
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5.2.2.4  
RAID 10 Volume Characteristics  
Table 5-5 lists the characteristics of a RAID Level 10 volume.  
Note: This feature is not user selectable. RAID Level 10 is a function of how SRCU31 writes data on a  
RAID 1 volume with 3 or more disks in the array.  
Table 5-5. RAID 10 Volume Characteristics  
Characteristic  
Minimum  
Maximum  
RAID 10 is a combination of RAID 0 and  
RAID 1.  
Capacity  
1 MB  
3
½ (n x smallest single drive capacity)  
where n is the number of drives in the  
RAID 1 volume.  
Drives  
Strip Size  
Status  
15  
64 KB  
Normal, Degraded, Migrating, Failed  
Idle, Initializing, Rebuilding, Expanding, Transforming  
States  
5.2.3  
5.2.4  
Factors to Consider When Selecting a RAID Level  
When choosing the appropriate RAID levels for your implementation, use the criteria below.  
Application Performance Requirements  
Data Protection  
Number of Drives in the Array  
Disk Capacity  
RAID Configuration Parameters  
SRCU31 allows you to configure RAID configuration parameters. See Table 5-6. See Chapter 4,  
“Using the Storage Console” for details when changing these parameters.  
Table 5-6. RAID Configuration Parameters (Sheet 1 of 2)  
Parameter  
Description  
Enter 1 to 15 alphanumeric characters to define a unique identifier for a RAID  
volume. The first character must be an alpha character.  
Specify Volume Name  
Specify the Data  
Capacity  
Enter either the size in MB or leave the entry at 0 and the Intel® Server RAID  
Controller U3-1 software creates the largest available volume size.  
Select the strip size for a new RAID volume. It is recommended that you leave  
the stripe size at the default of 64K.  
Select the Strip Size  
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Table 5-6. RAID Configuration Parameters (Sheet 2 of 2)  
Parameter  
Description  
Selecting the existing array allows the user to create, or migrate a volume on the  
array. An array is a group of disks containing one or more RAID volumes. The  
data from each RAID volume on an array is evenly spread across all disks in the  
array. A RAID volume must be created either on an existing array or on a group  
of unused individual disks. If an array already exists and has available capacity,  
then you may elect to create a new volume on the existing array.  
Select Existing Array  
Select the drives you wish to use in this RAID volume. Select either an existing  
array or individual member disks. Select the drives with available capacity that  
you would like to include in this new RAID volume. Creating a RAID volume on a  
group of unused disks, also, implicitly, creates an array consisting of that group  
of disks.  
Select Member Disks  
Volume Caching  
Change the caching options for each volume.  
5.2.5  
Arrays  
An array is a group of disks containing one or more RAID volumes. A RAID volume must be  
created either on an existing array or on a group of available individual disks. Creating a RAID  
volume on a group of available disks (disks that are not yet a part of an array) also implicitly  
creates an array consisting of that group of disks. If there are pre-existing arrays with available  
capacity and enough disks for the specified RAID level desired, then the RAID volume will be  
created in the existing array of the user’s choice. These arrays are listed on the various RAID  
Storage Console configuration screens, most notably on the View / Actions screens under both  
RAID Volumes and Logical Arrays sections.  
Additional RAID volumes created in a specific array will reside on all the physical disks in the  
array. Thus each RAID volume on the array will have its data spread evenly across all the disks in  
the array. RAID volumes of different RAID levels may coexist on the same array. It is not possible  
to have multiple arrays on the same disk(s). If physical disks of different capacity are grouped  
together in an array, then the capacity of the smallest disk will become the usable capacity of all the  
disks in the array. It is, therefore, wasteful of capacity to have disks of different capacity in the  
same array.  
Table 5-7. Array Status  
Status  
Description  
Array is fully operational and functional.  
Idle  
This state occurs when a volume is created on an array. Initialization occurs  
automatically after the creation of a new RAID 5 volume.  
Volume Initialization  
When a RAID volume in an array is undergoing a migration, the array is in the  
changing state.  
Changing  
Array is undergoing an Online Capacity Expansion, for example, a disk has been  
added to the array. Upon completion of the expansion, the volumes state returns  
to normal.  
Expanding  
5.2.6  
RAID Volumes  
The logical disk capacity that is organized in a RAID level with one or more physical disks is  
referred to as a RAID volume. RAID level refers to the level of data performance and protection of  
a RAID volume. A RAID volume refers to the group of physical disks which are used to hold the  
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data. A RAID volume may consume all or a portion of the disk capacity available in a system.  
Multiple RAID volumes can exist on a group of disks in a system. SRCU31 supports up to 15  
volumes per channel. A RAID volume is accessible by the host operating system as a physical disk.  
5.2.6.1  
RAID Volume Status  
RAID volumes may be in 1 of 6 statuses at any one time. The status of a RAID volume describes  
its fault tolerance and the integrity of the data it contains. The six types of status are normal,  
degraded, failed, initializing, rebuilding and migrating. RAID volume statuses are described in  
Table 5-8. RAID Volume Status  
RAID Volume Status  
Description  
A RAID volume in normal mode has data integrity and a normal degree of fault  
tolerance (single disk failure in most RAID levels).  
Normal  
Failed  
A RAID volume in failed mode lacks data integrity and because of this, SRCU31  
blocks access to it.  
A RAID volume in degraded mode has experienced one or more disk failures,  
however, it still has data integrity. Fault tolerance is compromised or non existent.  
Degraded  
A RAID volume is generating parity. Initialization occurs automatically after the  
creation of a new RAID 5 volume (RAID 5 volumes only). A percent sign (%) is  
displayed which refers to the percent towards completion.  
Initializing  
Rebuilding  
A degraded RAID volume is currently rebuilding a failed member disk. There is  
always a value listed after rebuilding which indicates the percentage of  
completion. Upon completion of the rebuild, the volumes state returns to idle and  
the status returns to normal.  
The RAID volume is being migrated from one RAID configuration to a new RAID  
configuration (RAID level migration). Upon completion of the migration, the  
volumes state returns to idle. The following activities can cause a migration to  
take place:  
Migrating  
RAID level change  
a strip size change  
member disks added (array expansion)  
Table 5-9. RAID Volume Status and Array Status  
Volume Status  
Array Status  
1
1
1
Normal Failed  
Migrating  
Degraded  
Uninitialized  
Initializing  
Rebuilding  
RAID Level  
5
RAID Levels  
1, 5  
Idle  
X
X
Changing  
Expanding  
X
X
X
Volume  
Initialize  
RAID Level  
5
RAID Levels  
1, 5  
Rebuilding  
Contracting  
1. Indicates that a volume may be migrating and degraded at the same time. If the volume becomes degraded  
during a migration, then the migration completes, and completes the rebuild.  
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Table 5-10. Available Volume Actions and Volume Status  
Volume Status  
Volume Actions  
Un-initialized  
YES  
Initializing  
YES  
YES  
NO  
Migrating  
YES  
YES  
NO  
Normal  
Degraded  
Failed  
YES  
YES  
YES  
NO  
None  
YES  
YES  
NO  
YES  
YES  
NO  
Delete Volume  
YES  
Mark as Normal  
Initilize Parity  
NO  
YES  
NO  
NO  
NO  
NO  
Disable Write Cache  
Enable Sequence Write Cache  
Enable Full Write Cache  
Modify Volume  
YES  
YES  
YES  
YES  
NO  
YES  
YES  
YES  
NO  
YES  
YES  
YES  
YES  
YES  
YES  
YES  
NO  
YES  
YES  
YES  
NO  
YES  
YES  
NO  
YES indicates the volume action is available during the indicated volume status.  
NO indicates the volume action is not available during the indicated volume status.  
5.2.7  
Physical Drive Usage  
This section addresses the usage of physical drives.  
Table 5-11. Physical Drive Status  
Status  
Description  
OK  
Drive is configured as a member.  
Accesses to drive have not completed successfully. The RAID firmware does not  
access a failed drive.  
Failed  
Drive is unusable. This state is used to prepare disks for removal from a SAF-TE  
enclosure.  
Offline  
Drive configured as a member of a RAID volume is not detected. The RAID firmware  
does not access a missing drive.  
Missing  
Formatting  
Formatted OK  
Formatted Failed  
Drive is being formatted.  
Format completed successfully.  
Disk is unusable.  
Indicates that the disk drive has reported a S.M.A.R.T event and may be in need of  
service or replacement. See the specific disk drive manufacturer documentation for  
details including error codes, utilities, etc.  
ALARM-SERVICE  
The drive is not compatible with the firmware on SRCU31 adapter card. To gain access  
Incompatible Version to this drive, use it with the adapter card with appropriate firmware or low level format  
the drive.  
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Table 5-12. Physical Drive Usage  
Usage  
Description  
Drive is available to be configured as part of a RAID volume, defined as a global hot  
spare, reformatted or set as pass-through for direct control by the host operating  
system.  
Available  
In Use  
Spare  
Drive is configured as part of a RAID volume.  
Drive is configured as a global hot spare. See Section 5.1.4.1, Global Hot Spareon  
page 5-4 for more information.  
Drive is not controlled by RAID firmware and thus cannot be a part of a RAID volume.  
The drive will be available to the operating system as an individual disk.  
Pass-through  
Gives control of the device to the Intel Integrated RAID subsystem. A reboot may be  
required depending on previous usage.  
Claim on Reboot  
Table 5-13 lists available disk actions depending on current usage and status of the disk(s). See  
Table 5-13. Disk Actions, Usage and Status  
Disk Action  
Usage  
Status  
Description if Submitted and Confirmed  
Begin Format  
Begin Format  
Available  
In Use  
OK  
Failed  
Formats a drive or allows the drive to be reformatted after  
a format session has failed.  
Available (in  
red)  
Begin Format  
Failed  
OK  
Pass-  
through  
Gives control of the drive to the Intel Integrated RAID  
subsystem.  
Claim for RAID  
Claim on  
Reboot  
OK  
Identify Drive  
Identify Drive  
Identify Drive  
Identify Drive  
Mark as Failed  
Mark as Failed  
Mark as Normal  
Mark as Normal  
Mark as Spare  
Mark Offline  
Available  
In Use  
OK  
Failed  
OK  
Identify a drive. Useful for determining the location of a  
drive within a storage enclosure.  
In Use  
Spare  
OK  
Available  
In Use  
Formatted OK  
OK  
Alerts a user not to use this drive. Usually utilized in  
testing scenarios to simulate a failed drive.  
Available  
In Use  
Formatted OK  
Failed  
OK  
Marks drive as no longer failed.  
Mark drive as a global hot spare.  
Available  
Available  
In Use  
OK  
Marks a drive to an unusable state and removes all RAID  
configuration data from drive. Useful for pulling a drive out  
of a storage enclosure that does not support drives from  
being removed while online.  
Mark Offline  
Failed  
OK  
Mark Offline  
In Use  
Mark Offline  
Spare  
OK  
Mark Online  
Available  
In Use  
Offline  
Offline  
Marks a drive for use. Drive is ready for power.  
Mark Online  
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Table 5-13. Disk Actions, Usage and Status  
Disk Action  
Usage  
Status  
Description if Submitted and Confirmed  
None  
None  
None  
None  
None  
None  
Available  
Available  
Available  
Available  
In Use  
Formatted OK  
Formatting  
Offline  
No action can be taken while the drive is being formatted.  
OK  
Failed  
In Use  
OK  
No action will be taken.  
Pass-  
through  
None  
Ok  
None  
None  
Spare  
In Use  
OK  
Offline  
Drive is not controlled by RAID firmware and thus cannot  
be a part of a RAID volume. The drive will be available to  
the operating system as an individual disk.  
Pass-through to  
Host  
Available  
OK  
OK  
Release Spare  
None  
Spare  
Convert a spare to an available drive.  
Available, In  
Use, Pass-  
through,  
Indicates that the disk drive has reported a S.M.A.R.T  
event and may be in need of service or replacement. See  
the specific disk drive manufacturer documentation for  
details including error codes, utilities, etc.  
Alarm-service  
Spare  
Drive is not controlled by RAID firmware and thus cannot  
be a part of a RAID volume. The drive will be available to  
the operating system as an individual disk.  
Incompatible  
Version  
None  
In Use  
5.2.8  
Caching  
5.2.8.1  
Downstream Write-Through  
The RAID controller cache is used to buffer write data until it is written to disk. Data in the cache  
is not available to be read from the cache directly. This type of caching is enabled by default when  
no other cache type (Sequential or Full Write Back) is selected.  
5.2.8.2  
5.2.8.3  
Sequential Write-Back  
The host operating system is given a successful write reply immediately while the write data is held  
in the RAID controller cache until the actual write to disk occurs. Only data determined to be  
sequential is cached.  
Full Write-Back  
The host operating system is given a successful write reply immediately while the write data is held  
in the RAID controller cache until the actual write to disk occurs. Caching occurs for both  
sequential and random data.  
Note: Intel Integrated RAID software provides write-back cache capability to improve host performance  
for certain types of applications. Applications which may benefit from the write-back cache  
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typically exhibit irregular patterns of write intensity over time. Such applications normally write  
short bursts of data. Such applications may include transaction processing (perhaps sorting  
applications or accounting software). Also, enabling the write-cache will usually improve  
sequential write performance for RAID-5 volumes.  
Some applications may incur some performance degradation with the write-cache enabled.  
Example applications would include video editing, graphics intensive applications, video  
streaming, or other applications which access or copy large files. It is recommended that the user  
try both modes of operation (cache enabled and cache disabled) to determine which mode  
operation provides the best performance for the applications that are commonly used.  
5.2.9  
RAID Levels Examples  
5.2.9.1  
Striping  
Disk striping is the interleaving of data across multiple drives in an array. Data is sequentially  
stored in allocated sizes, based on the RAID level. Striping improves performance because it  
makes data available for reading and writing on multiple disks simultaneously. See Table 5-1 for  
more information on RAID levels and the level of performance and protection they offer.  
Strip size refers to the allocated space on a disk. Stripe size is the number of drives x the strip size.  
For example, 4 drives x a strip size of 64k is equal to a stripe size of 256k in a Raid level 5  
configuration. Figure 5-2 illustrates how data is striped across a group of disks. Strip size is  
specified when you create a RAID volume.  
Figure 5-2. Stripes and Strips in a RAID Volume  
Disk #0  
Disk #1  
Disk #2  
Disk #3  
Vol 1  
Vol 0  
D19  
D15  
D11  
D7  
D17  
D13  
D9  
D18  
D14  
D10  
D6  
D16  
D12  
D8  
D4  
D5  
D3  
D0  
D1  
D2  
Strips D0, D1, D2 and D3 constitute the first stripe in Volume 0. Strip size is  
specified when you create a RAID volume.  
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Strip size is specified when you create a RAID volume. Strip size options for RAID levels 0, 1, 5,  
and 10 are specified below.  
Table 5-14. Strip Size Availability and RAID Level  
Strip Size  
RAID Level  
4K  
X
8K  
X
16K  
32K  
64K  
128K  
RAID0  
(with < 2 drives RAID 10)  
X
X
X
X
RAID1  
RAID5  
X
X
X
X
X
X
X
X
X
X
5.2.9.2  
RAID Level 0 Example  
Data on a RAID 0 volume is striped across all of its member disks. The strip size is the amount of  
logically contiguous data striped on each disk. Since data is spread across several physical disks,  
accesses tend to be evenly distributed across all the disks. This sharing of the workload increases  
the throughput when compared to a single physical disk. There is neither parity nor mirroring, so a  
RAID 0 volume will lose data if one of its member disks fails.  
Figure 5-3. Data Map of a RAID Level 0 Volume with 4 Disks, Showing the First 5 Stripes  
Disk #0  
Disk #1  
Disk #2  
Disk #3  
Vol 1  
Vol 0  
D19  
D15  
D11  
D7  
D16  
D12  
D8  
D17  
D13  
D9  
D18  
D14  
D10  
D6  
D4  
D5  
D3  
D0  
D1  
D2  
Data Map of a RAID Level 0 Volume  
Di is the i'th data strip  
5.2.9.3  
RAID Level 1 Example  
A RAID 1 volume mirrors the same data on two of its members. This type of array gives good  
performance and high reliability but its usable capacity is one half of its physical capacity. See  
Figure 5-4. In a two disk RAID 1 volume, each disk has an identical copy of the data. In the event  
a disk fails, data integrity is maintained.  
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Figure 5-4. Data Map of a RAID Level 1 Volume, Volume on 2 Disks with Mirroring  
Disk #0  
Disk #1  
Vol 1  
Vol 0  
D2  
D1  
D0  
D2  
D1  
D0  
Data Map of a RAID Level 1 Volume  
Di is the i'th data strip  
5.2.9.4  
RAID Level 10 Example  
This RAID level is not user selectable. In arrays with more than 2 disks (see Figure 5-5 and  
Figure 5-6) a RAID 1 volume stills write each data element twice, but it utilizes all the disks in the  
array. Some vendors refer to this as RAID 10 or 0+1, since it is a combination of RAID 0 and 1.  
This increases performance by spreading the load across all the disks. In addition to good  
performance, this type of array also provides high reliability but its usable capacity is one half of its  
physical capacity. In the event one disk fails, data integrity is maintained.  
Figure 5-5. Data Map of a RAID Level 10 Volume with 3 Disks, Showing the First 4 Stripes -  
Striping with Mirroring with Three Disks  
Disk #0  
Disk #1  
Disk #2  
Vol 1  
Vol 0  
D4  
D3  
D1  
D0  
D5  
D3  
D2  
D0  
D5  
D4  
D2  
D1  
Data Map of a RAID Level 10 Volume  
Di is the i'th data strip  
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Figure 5-6. Data Map of a RAID 10 Volume with 5 Disks, Showing the First 4 Stripes Using  
Double Mirroring - Striping with Mirroring with Four Disks  
Disk #0  
Disk #1  
Disk #2  
Disk #3  
Disk #4  
Vol 1  
Vol 0  
D9  
D6  
D4  
D1  
D7  
D5  
D2  
D0  
D8  
D5  
D3  
D0  
D8  
D6  
D3  
D1  
D9  
D7  
D4  
D2  
Data Map of a RAID Level 10 Volume  
Di is the i'th data strip  
5.2.9.5  
RAID Level 5 Example  
Data and parity on a RAID 5 volume are striped across all of its members. If one of its member  
disks fails, then a RAID 5 volume does not lose data and continues to run in degraded mode. When  
a failing disk is replaced, data and parity is reconstructed onto the replacement disk automatically  
while the volume continues to operate. Parity calculates the data in two drives and stores the result  
on a third drive (a bit from drive 1 is XOR'd with a bit from drive 2, and the resultant bit is stored  
on drive 3). This provides a balance between performance and cost.Parity calculates the data in two  
drives and stores the result on a third drive (a bit from drive 1 is XOR'd with a bit from drive 2, and  
the resultant bit is stored on drive 3). This provides a balance between performance and cost.  
Figure 5-7. Data Map of a Raid 5 Volume with 4 Disks, Showing the First 5 Stripes  
Disk #0  
Disk #1  
Disk #2  
Disk #3  
Vol 1  
Vol 0  
D14  
D10  
D7  
P1  
D2  
P4  
D11  
D8  
D5  
P0  
D12  
P3  
D6  
D3  
D0  
D13  
D9  
P2  
D4  
D1  
Data Map of a RAID Level 5 Volume  
Di is the i'th data strip  
Pi is the parity strip for the i'th stripe  
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Hardware Details  
A
A.1  
About this Chapter  
This chapter provides installation information, product features and specifications of the Intel®  
Server RAID Controller U3-1 (SRCU31) hardware.  
A.1.1  
Summary of Contents  
A.2  
Features and Specifications  
A.2.1  
Intel® Server RAID Controller U3-1 Functions and Features  
This section provides information on key features, configuration options and support interface  
technology for SRCU31. Figure A-2 shows the key features of SRCU31.  
Figure A-1. Intel® Server RAID Controller U3-1 Key Features  
LSI Logic S3C1010 controller with support for up to 15 Ultra160 LVD SCSI Drives  
RAID Levels 0, 1, 5, 10 Supported  
I2O* core compliant  
IxWorks* IRTOS  
SMART Support  
64 Bit PCI, PCI 2.2 compliant  
Selectable Write-Back Cache  
Online RAID reconfiguration (RAID level, strip size)  
Selectable RAID Rebuild Rate, Automatic Rebuild  
Bootable BIOS Configuration Utility  
Flash-Updateable Firmware  
Configuration via Standard HTML Browser  
Concurrent Multiple Stripe Size  
SAF-TE intelligent enclosure support  
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Hot Swap Disk Drive support (if disk drive enclosure supports this feature)  
Maximum of 15 Drives supported  
Instant availability/background initialization of RAID Volumes  
Global Hot Spares  
Event Notification  
Figure A-2. Intel® Server RAID Controller U3-1 Adapter Card  
SDRAM DIMM socket  
32 MB ECC  
Expands up to 128 MB  
ECC PC66 or PC100 memory  
Intel® i960® RN I/O Processor  
100 MHz Core  
Hardware XOR  
External VHDCI Connector  
Internal 68-pin Connector  
16Mb Flash  
Flash Recovery  
(FRU) Jumper  
PCI 64-bit, 33MHz  
Ultra160 SCSI  
LSI Logic SYM53C1010  
SDRAM DIMM  
A7469-01  
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A.2.2  
Intel® Server RAID Controller U3-1 Specifications  
Table A-1. Hardware Architecture Features  
Component  
Feature  
Intel i960® RN I/O Processor, 100MHz, RISC 32-bit core. This  
controller features hardware XOR support for highspeed RAID  
5 parity calculations.  
CPU  
3.3V, unbuffered PC100, ECC, SDRAM DIMM expandable to  
32, 64 or 128MB  
Memory/Cache  
Cache  
Downstream Write Through, Full and Sequential Write-Back -  
Selectable per volume.  
Firmware  
PCI  
ROM Type, Flash EEPROM, 2MBits x 8 (flashable)  
Transfer Rate: 264MB/second Burst  
+12V, +5V and 3.3V (all +/- 5%)  
Voltages  
Array Interface to Host  
PCI Signaling  
Interface to Host PCI 2.2  
Capable of being used in a 5 volt or 3.3 volt slot.  
Table A-2. Environmental Specifications  
Attribute  
Conditions  
Operating 0° to +55° C  
Storage -40° to +70° C  
Temperature  
Humidity  
Operating 90% relative humidity  
Storage 90% relative humidity  
Length 6.75 inches  
Height 4 inches  
Form Factor  
Table A-3. SCSI Controller Technology  
SCSI Controller Supported  
Description  
SCSI Controller: LSI SYM53C1010  
LSI Ultra160 SCSI Controller  
A.3  
Disk Drive Connectivity  
A.3.1  
SCSI Specifics  
This section provides information on supported SCSI technology and form factors.  
A.3.1.1.  
Drives Supported  
SRCU31 supports up to 15 SCSI devices. It supports up to 15 disks (or 14 disks if one of the SCSI  
ID’s is occupied by an Intelligent SCSI Enclosure).  
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Use Single-ended (SE) and Low Voltage Differential (LVD) devices but it is recommended that  
you use only one type of drive (SE or LVD) on any one channel at a time. Each is explained below.  
Note: If both an SE and LVD device are attached to the same channel the entire bus switches to single  
ended mode. See Table A-4 for the maximum cable length distances that apply to each mode.  
SRCU31 is an Ultra160 implementation and is backward compatable with older SCSI  
specifications. See Table A-4 for the SCSI standards supported.  
Single-ended (SE) Support  
SRCU31 supports single-ended drives which operate at up to 40MB/sec depending upon the speed  
of the drives attached.  
Low Voltage Differential (LVD) Support  
SRCU31 supports Ultra-2 LVD SCSI operating at up to 80MB/sec. and Ultra160 LVD SCSI  
operating at up to 160MB/sec.  
Table A-4. SCSI Drive Standards for the Intel® Server RAID Controller U3-1  
Maximum Cable Length in  
Meters  
Intel® Server  
RAID  
Controller U3-  
1 Maximum  
Devices  
Speed  
MB/Sec  
Bus Width  
in Bits  
SCSI Drive Standard  
Single-  
LVD  
Ended  
SCSI-1  
5
10  
20  
20  
20  
40  
40  
40  
40  
80  
160  
8
8
6
3
NA  
NA  
NA  
NA  
NA  
NA  
NA  
NA  
12  
8
8
Fast SCSI  
Fast Wide SCSI  
Ultra SCSI  
16  
8
3
15  
8
1.5  
3
Ultra SCSI  
8
4
Wide Ultra SCSI  
Wide Ultra SCSI  
Wide Ultra SCSI  
Ultra2 SCSI  
16  
16  
16  
8
NA  
1.5  
3
15  
8
4
NA  
NA  
NA  
8
Wide Ultra2 SCSI  
Ultra160 SCSI  
16  
16  
12  
15  
15  
12  
A.3.1.2.  
SCSI Connectors  
SRCU31 includes an internal SCSI-3 Ultra Wide 68 pin connector and an external VHDCI (Very  
High Density Connector Interface) 68 pin connector. Each connector can be fully populated with  
up to 15 SCSI devices (not to exceed an additive total of 15 devices) as long as cable length  
limitations for each segment are not exceeded.  
Termination  
This is a commonly overlooked requirement when connection SCSI devices together. When these  
devices are connected together, the resulting set of devices is typically referred to as a SCSI bus.  
SCSI devices such as hard disks and tape drives must be terminated if they are the last physical  
devices at either end of the SCSI bus (if nothing else is actively terminating the end of the bus such  
as a terminator or backplane). If a device is inserted into the middle of the SCSI bus, then it (the  
device itself) should not be terminated. Only each end of the bus should be terminated.  
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The SRCU31 is a self terminating adapter. This means that the end of the SCSI cable that is  
connected to the SRCU31 will be terminated automatically. The other end of the SCSI cable will  
not be automatically terminated. Ensure that the other end is properly terminated. Refer to one of  
the methods below to terminate the other end of the SCSI bus.  
Install a SCSI terminator at the end of the SCSI bus or terminate the last device on the bus by doing  
one of the following:  
Change a switch setting on the device’s switch block (typically on external storage cabinets).  
Insert or remove the terminator resistors from the terminator sockets (typically on hard disks).  
Insert a jumper on the device to enable automatic termination.  
Install a terminator cap (for external SCSI devices).  
Install a physical terminator onto the end of the SCSI connector.  
A.3.1.3.  
Support for SCSI Devices Other than Disk Drives  
The SRCU31 does not support SCSI non-disk drive devices.  
A.4  
Regulatory Information  
Note: This device complies with Part 15 of the FCC Rules. Operation is subject to the following two  
conditions: (1) this device may not cause harmful interference, and (2) this device must accept any  
interference received, including interference that may cause undesired operation. This equipment  
has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15  
of the FCC Rules. These limits are designed to provide reasonable protection against harmful  
interference in a residential installation.  
This equipment generates, uses and can radiate radio frequency energy and, if not installed and  
used in accordance with the instructions, may cause harmful interference to radio communications.  
However, there is no guarantee that interference will not occur in a particular installation. If this  
equipment does cause harmful interference to radio or television reception, which can be  
determined by turning the equipment off and on, the user is encouraged to try to correct the  
interference by one or more of the following measures:  
Reorient or relocate the receiving antenna.  
Increase the separation between the equipment and receiver.  
Connect the equipment into an outlet on a circuit different from that to which the receiver is  
connected.  
If necessary, the user should consult the dealer or an experienced radio/TV technician for help.  
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B
B.1  
Summary of Contents  
B.2  
Hardware Troubleshooting  
Problem:  
Solution:  
The system does not recognize the adapter card after it is inserted into the server.  
If the system does not list the card as one of the PCI devices in the BIOS, then:  
Ensure the adapter card is inserted correctly into the PCI slot.  
Ensure 3.3 Volts are being supplied to the PCI slot.  
Try another PCI slot.  
Ensure the PCI slot is not specified for any special purpose other than standard PCI  
configuration.  
Problem:  
Solution:  
The boot device cannot be found.  
Enter the system BIOS utility per manufacturer directions and configure it so that the RAID  
volume is once again selected as the primary boot device (or first in the boot device list).  
If the RAID card is physically moved from one PCI slot to another and the boot device is a RAID  
volume controlled by the RAID card, some systems will automatically reconfigure some of the  
system BIOS settings (boot device order). This issue is related to how the system BIOS operates  
and may not occur with all systems.  
Problem:  
If you have two Intel® Server RAID Controller U3-1 (SRCU31) adapters installed in the system,  
there is no hyperlink in Storage Console to view the second card.  
Using two SRCU31 controllers in one system is a supported configuration, however, there are  
some caveats that must be understood before setting up two SRCU31 adapters in one system. Only  
the advanced user should configure two SRCU31 controllers in one system. It is important to  
understand how to use the following tools and software when working with or configuring two  
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Troubleshooting Scenarios  
SRCU31 adapters in the same system. Note that only the items that require special attention for a  
two-adapter usage model are listed below. All other features and components work in exactly the  
same as a single-adapter per server usage model.  
Solution:  
Change the first numeric zero (0) in the address to a (1) to view and configure the second SRCU31  
in Storage Console. For example, change http://localhost/scripts/iop.exe/0/8/0 in your HTML  
browser to http://localhost/scripts/iop.exe/1/8/0. If you are locally administrating an NT Server,  
then type iop://localhost/1/8/0 to load Storage Console for the second SRCU31.  
Problem:  
Solution:  
Unexpected results occur when the user selects the Mark as Normal/Recover Volume option.  
The Mark as Normal/Recover Volume option enables access to the disk after the system has marked  
it as failed. By selecting this option, the system will again have access to the disk.  
Problem:  
The system does not boot and issues the message "missing operating system". After creating a  
SRCU31 RAID volume, the SRCU31 sets itself to be the boot device ahead of the non-RAID  
(IDE) boot device in the system BIOS. Setting the SRCU31 as the boot device ahead of the non  
RAID (IDE) device was completed when no options were selected to do so. How do I get my non-  
RAID volume to be the default boot device again?  
Solution:  
Problem:  
After creating a SRCU31 RAID volume, go into the BIOS setup and set the desired boot device as  
the first bootable device in the hard disk list. For example, move the IDE disk drive above the  
SRCU31 RAID volume in the boot order.  
The Windows NT 4.0 setup program has some issues during installation when there are multiple  
drives available for installation. Two of these issues are visible when the drive that the system  
BIOS has determined to be the first bootable drive, also known as drive 0x80, does not have a  
MBR (Master Boot Record) on it. In the case of the SRCU31, this can be the pass-through drive or  
volume that is selected as the boot device (if there are no other hard drive controllers in the  
system). Drive 0x80 may not have an MBR if it has been low-level formatted, is new, or was part  
of a RAID array in the past. The NT installation program does not correct this situation. There are  
two issues that occur in this situation, which are visible to the end-user attempting to install NT.  
The workaround is listed in the next section. The visible symptoms of these two issues are itemized  
below:  
When attempting to install to a drive other than the 0x80 drive, NT reports a message  
referencing drive 0x80. The message indicates that the 0x80 drive “does not contain a  
partition suitable for starting Windows NT”. This message is in reference to drive 0x80 even  
though you did not select drive 0x80 to install NT.  
When installing NT, the screen that prompts the user to select a partition to install NT, will not  
allow using any drive other than drive 0x80 if there is no MBR on drive 0x80. If there is no  
MBR on drive 0x80 and you select a drive other than drive 0x80 to install NT, the NT  
installation program will automatically prompt you to create a partition on drive 0x80, instead  
of the drive you just selected. There is no correlation between the drive designated in the  
BIOS as drive 0x80 and the ID NT assigns to the drives (ex: Disk 0 ID 0). Nor is there any  
correlation to the SCSI ID of a drive and the ID that NT assigns to a drive. If you are prompted  
to created a partition on a drive other than the one you selected, it means that the drive that you  
are being prompted to create a partition on is drive 0x80 and it does not have an MBR. Note  
that if there is already an MBR on drive 0x80 then this issue will not occur (a partition can be  
setup and selected to have NT installed on any drive).  
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In this situation NT may also incorrectly assign and reference drive letters. For example, it is  
possible to get into a situation where NT has assigned the drive letter C: to drive 0x81 and D:  
to 0x80 yet when attempting to format what NT is calling C: drive 0x80 actually gets  
formatted (what NT is calling drive D:).  
The NT Installation program shows a partition size of only 1024 MB regardless of drive/  
volume size. When this occurs you cannot create a partition greater than 1024 MBs even  
though the drive (or logical drive or volume) is larger that 1GB. This is an issue caused by the  
NT installation program’s inaccurate handling of the 0x80 drive not having an MBR.  
Solution:  
While still at the screen where a partition must be selected (to install NT to) in the NT setup  
program, simply create a partition on drive 0x80 using the default partition size. Format the drive  
and exit the installation program (rebooting the system). After creating the partition on 0x80, an  
MBR is also created on 0x80. This will allow you to install NT on any partition on any drive.  
Return to the installation program (boot the computer into the NT setup program) and delete this  
partition via the NT setup program, and finally create a partition on the drive that you wish to  
install NT on. There is no issue with deleting the partition on drive 0x80 after it has been created  
because when the partition was created an MBR was also created. The MBR will not be removed  
by deleting the partition.  
To avoid this problem in the future, it is good practice to always install NT to the drive designated  
as 0x80 by the system BIOS (BIOS will sometimes call this Hard Disk 0, and 0x81 will be called  
Hard Disk 1). In addition, create a temporary partition on drive 0x80 before starting the NT  
installation so that an MBR is present. When installing NT and choosing a partition location, delete  
the temporary partition and create the desired partition on 0x80.  
When using the SRCU31, by choosing a boot device (RAID volume or pass through drive) you are  
offering this device to the system BIOS as drive 0x80. The BIOS of some system’s may have  
additional settings, such as a list of hard drive priorities, that also need to be setup correctly before  
SRCU31 actually gets 0x80 (if there are other controller in the system with boot devices).  
B.3  
Software Troubleshooting  
Problem:  
Solution:  
The link does not display in Storage Console to view my SAF-TE enclosure's information. What  
can I do to resolve this?  
The SRCU31 does not support certain SAF-TE enclosures. For example, a GEM-based SAF-TE  
enclosure is not supported.  
Problem:  
Solution:  
If you have two SRCU31 adapters installed in the system, there is no hyperlink to click on to view  
Storage Console for the second card.  
Change the first numeric zero (0) in the address to a (1) to load the Storage Console for the second  
SRCU31 to be viewed and configured. Example: Change http://localhost/scripts/iop.exe/0/8/0 in  
your HTML browser to http://localhost/scripts/iop.exe/1/8/0. If you are locally administrating an  
NT Server, then type iop://localhost/1/8/0 to load Storage Console for the second SRCU31.  
Problem:  
When installing Windows NT to a RAID volume, only the volumes (or logical drives) that are  
attached to the first SRCU31 enumerated by the system BIOS will be available to install the NT  
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Troubleshooting Scenarios  
operating system. Any volumes created on drives attached to the second SRCU31 will not be  
recognized by the NT installation program and therefore NT cannot be installed on those volumes.  
Solution:  
The workaround to this is to have only one SRCU31 installed (the one that hosts the volume upon  
which NT will be installed) during the installation of NT. The second card can be inserted and  
configured after NT is installed.  
Another workaround is to swap the PCI slots in which the SRCU31’s are installed so that the card  
that houses the desired boot volume is enumerated first by the system BIOS.  
The reason for the NT installation program recognizing only the first card is that the I2O miniport  
driver (NT installation driver used only for installing NT to a RAID volume) can only bind to one  
SRCU31 card at a time. This recognized card will always be the first one enumerated by (presented  
to) the system BIOS. Therefore NT will only see one SRCU31 until the miniport driver is replaced  
with the block storage OSM (after install). After NT and the Intel Integrated RAID software has  
been installed, NT is able to see all SRCU31’s installed in the system.  
The Intel Integrated RAID software replaces the NT miniport driver (NT install driver) with the  
NT block storage OSM. The block storage OSM can bind to multiple cards and thus all SRCU31’s  
in the system can be configured and controlled. Therefore, the I2O miniport behavior is limited to  
the install process of the card on an SRCU31 RAID volume.  
B.4  
RAID Configuration Utility  
Problem:  
Solution:  
An array created by the RAID Configuration Utility uses too many drives.  
The RAID Configuration Utility is designed to create your first RAID volume. It automatically  
creates an array using up to eight available disks and places a volume on the array. If you would  
like a certain number of disks to be in the first array, then disable the additional disks in the system  
by disconnecting them from the SCSI controller or their power supply. Once you have created a  
volume on the remaining disks using RAID Configuration Utility, you may bring additional disks  
online and configure them with the SRCU31 Storage Console. See Section 4.3, “Configuring  
RAID Volumes Using Intel® Integrated RAID Storage Console” on page 4-12.  
Problem:  
Solution:  
When trying to create a volume name I receive the following error message: Internal Error 4016 -  
please report this error to customer support, then error 4105: Volume Creation Failed. What might  
be wrong?  
Ensure that you create a volume name that starts with an alphanumeric character A to Z in upper or  
lower case. See Chapter 2, Section 2.2, RAID Configuration Utility for more details about naming  
RAID volumes.  
B.5  
Windows NT  
Problem:  
Windows NT still shows a drive letter for a RAID volume which has been deleted.  
B-4  
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Troubleshooting Scenarios  
Solution:  
Problem:  
When a RAID Volume is deleted from a Windows NT system, NT still shows the drive in Windows  
NT Explorer, My Computer, and other locations. Also, the Disk Administrator tool shows the drive  
as offline. When the server is restarted, the deleted volumes no longer appear in Windows NT.  
During the installation of Microsoft BackOffice Small Business Server (SBS) when you try to  
install the Microsoft Windows Installation disk (Mini-port driver) you receive the following error  
message after the first reboot:  
STOP: 0x0000007b Inaccessible Boot device  
What can I do to resolve this?  
Solution:  
This is a known issue with the Microsoft BackOffice Small Business Server (SBS) product.  
Complete the following steps to complete the installation:  
1. Boot from the three setup disks supplied with Windows NT Small Business Server.  
2. While loading the first setup disk, when the message "Setup is inspecting your hardware  
configuration..." is displayed, press F6. Windows NT will eventually ask you to specify  
devices to install. When you are prompted to insert the compact disc containing your SCSI  
miniport drivers, choose to skip the files it requests because this compact disc does not exist.  
3. During the next reboot, a blue screen STOP 0x0000007b message will be displayed. At this  
point, the system has not yet been converted to NTFS. Boot from an MS-DOS floppy disk and  
copy the missing drivers (the ones you had to skip in step 2) to the winnt.sbs\system32\drivers  
folder. Restart and the setup process continues normally. For more information please refer to  
the Microsoft web site http://support.microsoft.com/support/kb/articles/q177/2/05.asp.  
Once the installation for Backoffice Small Business Server (SBS) completes, including all service  
packs and packaged software, ensure that the security settings within IIS 4.0 are configured  
correctly for your browser. See the installation procedures for configuring Microsoft IIS 4.0 Web  
Server under Installing Microsoft Windows NT Server on a SRCU31 volume for details.  
B.6  
Browser Configuration During Initial Installation  
Problem:  
Solution:  
SRCU31 may encounter problems with accessing the Storage Console if the server is also used as a  
proxy server in a networked environment.  
For Internet Explorer 4.0 Browsers  
1. From the View Menu bar in Internet Explorer select Internet Options.  
2. Select the Connection Tab from the Internet Options window.  
3. Check (ensure there is a check mark in the checkbox) the Bypass Proxy server for local  
(Intranet addresses) in the Proxy server section (if a proxy server is configured).  
4. Select O.K.  
5. Select O.K.  
Solution:  
For Internet Explorer 5.0 Browsers  
1. From the Tools menu bar in Internet Explorer select Internet Options.  
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Troubleshooting Scenarios  
2. Select the Connection tab from the Internet Options window.  
3. Select the LAN Settings… button in the LAN Settings section.  
4. Check (ensure there is a check mark in the checkbox) the Bypass Proxy server for local  
(Intranet addresses) in the Proxy server section (if a proxy server is configured).  
5. Select O.K.  
6. Select O.K.  
Solution:  
For Netscape Browsers 4.05 or higher  
Note: Do not use a Proxy Server for local addresses.  
1. From the Edit menu bar in Netscape Navigator select Preferences.  
2. In the Preferences window select the "+" (plus) next to the Advanced tree option under  
Category (bottom left) to expand the Advanced Category.  
3. Select the Proxies subcategory under Advanced but single clicking with the mouse.  
4. Select the View button next to the Manual Proxy Configuration to bring up the Manual Proxy  
Configuration window.  
5. Place the cursor in the Exceptions text box at the bottom of the Manual Proxy Configuration  
window by single clicking in the text box under Do not use proxy servers for domains  
beginning with:.  
6. Type in the localhost.  
7. Select OK.  
8. Select OK.  
Problem:  
Javascript Errors  
Solution:  
In the event that your browser reports error messages relating to Javascript problems, simply  
acknowledge the error by clicking on either OK or YES to get past the error. The errors are not  
critical and will occur when the server is too busy to respond in the time period expected by the  
browser. Try again after replying to the prompts. For example:  
! An error has occurred in the script on this page.  
Line: 2  
Char: 1  
Error: Object expected  
Do you want to continue?  
Clicking Yes allows the bus scan to continue and complete.  
Problem:  
Solution:  
SRCU31 receives errors when connecting with a CGI if the server is part of a proxy server chain.  
Do not run the SRCU31 as a proxy server in a network where it will filter messages from other  
clients and servers.  
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Troubleshooting Scenarios  
B.7  
Running a Browser on the Unixware Server  
Problem:  
During the installation of the Unixware components it mentions that you can use a browser to  
attach to the Storage Console at HTTP://LOCALHOST:360/, and lists these examples: (Netscape,  
Internet Explorer or Mosiac). I cannot find a copy of MS Internet Explorer for UnixWare to install.  
Solution:  
The installation is expecting that the user uses a browser such as Netscape or Internet Explorer  
from a remote client to attach to the server running the Storage Console. You may use the version  
of Netscape (4.08) or higher or other supported java-based browsers on the Unixware server to  
connect to the Storage Console. See UnixWare's web site for more details.  
B.8  
Remote Management (Windows Terminal Server  
configured with Service Pack 4 and Internet  
Information Server 4.0)  
Problem:  
Solution:  
When using a remote web browser to connect to a Windows Terminal Server’s (WTS) Storage  
Console, the credentials of the user logged in on the remote workstation do not pass properly.  
The remote connection to the Storage Console feature works properly in this sense on a standard  
NT Server. The only way to get proper access to the WTS's Storage Console is to authenticate with  
a local (to the WTS server) administrative account as opposed to a trusted account in the local  
accounts database. This also requires that the user log into the Windows Terminal Server at the  
machine itself as opposed to connecting remotely from another client.  
Problem:  
Solution:  
When I try to connect to Storage Console running on Windows NT 4.0 Terminal Server Edition  
from another machine, I am prompted to authenticate but am denied access. This occurs even  
though the name and password I am entering has administrative access on the Terminal Server.  
Under Windows NT 4.0 Terminal Server Edition, Storage Console cannot utilize the authentication  
from an account in a trusted domain. You must authenticate with an administrative account from  
the Terminal Server's local accounts database. For example, if your server was named WTS01, then  
the account Administrator from the domain WTS01 would work.  
Problem:  
Solution:  
While logged in as local administrator from a Terminal Server client, attempting the execute  
Storage Console yields the following:  
CGI Error: The specified CGI application misbehaved by not returning a complete set  
of HTTP headers. The headers it did return are:  
(The remainder of the page is blank.)  
Execute Storage Console from the local console as the local administrator at Terminal Server.  
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Error Messages Defined  
C
C.1  
Summary of Contents  
C.2  
Error Messages  
C.2.1  
RAID Configuration Utility Error Messages  
For Internal Errors 4000 – 4099, contact your server OEM for support.  
C.2.2  
Flash Recovery Utility (FRU) Error Messages  
C.2.2.1.  
High Level Errors  
"ERROR 2100: Either RAID Adapter card is not present or Flash Programming  
Jumper on the RAID Adapter card is not set. Please turn off the system and  
perform following checks:  
1. Check if the RAID Adapter card is present in the system  
2. Check if the Flash Programming Jumper is set as specified in the User's  
Manual  
And then restart the program."  
This message is generated when the FRU fails to find any IOP in reset mode 0. This means that  
either there is no IOP hardware present at all in the computer or the Flash Programming Jumper on  
the IOP hardware is not properly set. The FRU can not perform any action without having an IOP  
in reset mode 0. Hence the only option is to exit the program. The user is prompted to press any key  
to exit the FRU.  
"ERROR 2101: Multiple RAID Adapter cards found in the system. Please turn  
off the system. Keep only one RAID Adapter card in the system and  
restart."  
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Error Messages Defined  
The FRU is designed to work only on one IOP hardware at a time. If it finds multiple IOP hardware  
in the computer in reset mode 0, then it has no way to determine as to which one should be  
upgraded. In this case the user is instructed to remove one or more IOP hardware out of the system  
and leave only one IOP hardware at a given time. The only option is to turn off the machine,  
remove the necessary hardware out of the machine and restart the FRU.  
"ERROR 2102: This program does not run under Virtual-86 mode. The Flash  
Recovery Utility has been exited. Please reboot the system to continue."  
The FRU needs total control of the computer hardware to accomplish the programming of the IOP  
hardware flash memory. It can only accomplish this while running under DOS. If a user tries to run  
the FRU under Virtual-86 mode (e.g. from DOS prompt in Windows NT), then this error message  
is printed and the FRU exits. The only option to the user is to run the FRU under DOS.  
"ERROR 2103: Specified file was not found."  
This message is printed when the FRU does not find the file specified by the user for the Update or  
Verify operations. The possible causes of this error are an incorrectly typed filename or file is not  
accessible, for example, the floppy is not in the floppy drive. Re-type the correct filename or ensure  
the file is accessible.  
"ERROR 2105: Cannot perform unknown operation."  
When an unrecognized operation is received as an action to be performed (e.g. update, verify), this  
message is displayed. A corrupted binary image of the FRU could cause this unexpected behavior.  
The user should retry the operation again and if the problem persists, recreate the FRU floppy and  
retry the operation.  
"ERROR 2108: FLASH update was unsuccessful."  
Contact Technical Support.  
"ERROR 2109: Error attempting to read FLASH device."  
Power your system down and retry this operation. If the operation fails again, contact technical  
support.  
"ERROR 2112: Could not allocate memory."  
Power your system down and retry this operation. If the operation fails again, contact technical  
support.  
"ERROR 2113: RAID Adapter flash memory erasure failed."  
Rerun the FRU and if the operation fails again, contact Technical Support.  
"ERROR 2118: Unsupported flash memory. The Flash Recovery Utility has been  
exited. Please reboot the system to continue."  
Contact Technical Support.  
"ERROR 2119: Insufficient Memory to complete specified action. Free addi-  
tional memory and try again"  
C-2  
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Error Messages Defined  
The FRU displays this error message when it tries to allocate RAM memory in the host computer  
and the Operating System (DOS) can not allocate memory and returns an error. The FRU can not  
continue under such conditions. This means that the FRU needs more RAM than what is available  
in the computer on which it is run. It could also be possible that some other programs running  
before FRU are not releasing the memory allocated to them. To solve the problem the user should  
try to run FRU immediately after booting DOS. Another remedy is to install more RAM in the  
computer or to run the FRU on a computer that has more RAM.  
"ERROR 2120: The specified disk is not ready. Either close door or insert  
disk."  
When a user specifies a file for an operation, the FRU tries to access the file. It checks for the  
accessibility of the storage medium where the file resides. If the storage medium is found not  
accessible then the above message is displayed. Typically this error will be generated when there is  
no disk in the floppy drive or the door of the drive is open. In such cases, the user should insert the  
disk in the specific drive or close the door and retry the operation.  
"ERROR 2122: Specified file is too big."  
The FRU displays this error message when the size of the specified file is too large while  
accounting for the “s” option at the command-line of FRU. The “s” option specifies the number of  
blocks to be skipped from address zero of the IOP flash memory before the operation begins. If the  
file specified can not be fitted in the remaining part of the IOP flash memory, this message is  
displayed. To solve this problem, change the “s” option at the command-line to accommodate the  
larger file, or use a smaller file to program the IOP flash memory.  
"ERROR 2123: Can not open file for reading"  
When the user specifies a file for an operation, the FRU tries to open the file for reading and obtain  
some information on the file. If it fails to do so, it displays this error message. Possible causes are  
the file is not present, the storage medium on which the file resides is not accessible, or not enough  
permission is available. The user should check for the presence and accessibility of the file on the  
specified storage medium.  
"ERROR 2124: Can not seek the file"  
When the user specifies a file for the update operation, the FRU obtains certain information about  
the file. If it fails to do so, it displays this error message. The possible causes are the specified file  
is corrupt, the specified file is non-existent, or the storage medium of the specified file is not  
accessible. The user should check for the presence and accessibility of the file on the specified  
storage medium. The user should also ensure the file or the storage medium is not corrupt.  
"ERROR 2125: Can not read the file"  
When the user specifies a file for the update operation, the FRU obtains certain information about  
the file. If it fails to do so, it displays this error message. The possible causes are the specified file  
is corrupt, the specified file is non-existent, or the storage medium of the specified file is not  
accessible. The user should check for the presence and accessibility of the file on the specified  
storage medium. The user should also ensure the file or the storage medium is not corrupt.  
C.2.2.2.  
Internal Errors  
For Internal Errors 2000 – 2099, please contact your Server OEM for support.  
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Error Messages Defined  
C.2.2.3.  
Warning Messages  
"WARNING 2301: This operation will update contents of RAID Adapter flash  
memory with file: <filename>"  
This warning message is displayed after the user successfully selects a filename for the Update  
operation. It warns the user that the FRU is about to program the flash memory on IOP hardware  
with the file selected. The user may choose to continue or escape the operation selected. If the user  
escapes the operation then no action is performed.  
"WARNING 2302: File to be programmed is empty. If you CONTINUE the action,  
the flash memory will be erased and nothing will be programmed in flash  
memory. If you ESCAPE, no action will be performed."  
This warning message is displayed when the user selects a file for the Update operation that is  
empty (zero bytes in size). It warns the user that if the operation continues, it will erase the flash  
memory on IOP hardware but will not program anything since the file to be programmed is empty.  
The user has two choices: Continue or Escape. If the user selects to escape the operation, no action  
is performed.  
"WARNING 2303: File to be programmed is in HEX format. This format is not  
supported by this software. If you CONTINUE the file will be programmed in  
RAID Adapter flash memory as it is (without Hex to Binary conversion). If  
you ESCAPE, no action will be performed."  
When a user tries to Update the flash memory on IOP hardware, the FRU checks for the contents of  
the file to be programmed. If at the end of file, the FRU finds the End Of File Hex File Format  
Record, it displays this message. It warns the user that the FRU only accepts binary file. It does not  
convert a hex format file to binary file. The user has two choices: Continue or Escape. If the user  
continues, then the file is programmed as it is in the flash memory of IOP hardware without any  
hex to binary conversion. If the user escapes the operation, then no action is performed.  
C.2.3  
Firmware Update Utility (FUU) Error Messages  
C.2.3.1.  
Firmware Update Utility (FUU) Internal Errors (Error Code Range =  
1500 to 1599)  
For Internal Errors 1500-1599, contact your Server OEM for support.  
These error messages are reported in the following format:  
INTERNAL ERROR xxxx: Fatal internal error  
The phrase ‘Internal Error xxxx’ is shown in blinking red. The xxxx is the internal error  
code number.  
Internal Error Codes  
1500 – Downloaded Firmware Error  
1501 – Generic Internal Error  
1502 – Cannot Allocate Operations List Buffer  
1503 – Cannot Allocate Results List Buffer  
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Error Messages Defined  
1504 – Set Parameters Message Returned Error Status  
1505 – Bad Result Count Returned from Message  
1506 – Get/Set Parameters Function Returned Error Status  
1507 – IOP Could Not Respond to Get Capabilities Query  
1508 – Get Parameters Message Returned Error Status  
1509 – Get Capabilities Query returned Bad Result Count  
1510 – Unable To Get Status of the Firmware Download File  
1511 – Unable to Read the Firmware Download File  
1512 – Send Message to Initiate Firmware Download Returned Error Status  
1513 – Could Not Allocate Memory for IOP Info Structure  
1514 – Could Not Allocate Memory for Internal Buffers During IOP Init  
1515 – Could Not Allocate Memory for List of IOP Handles  
1516 – Get Configuration Dialog Request Failed  
C.2.3.2.  
Firmware Update Utility Errors (Error Code Range = 1600 to 1749)  
These error messages are reported in the following format:  
ERROR xxxx: Error description  
The xxxx is the error code. The phrase ‘ERROR xxxx:’ is in red text and will be blinking. The  
error description then describes the error and how to resolve the problem.  
Error Codes  
1600 – No IOP Found  
1607 – DIT Not Present  
1608 – More Than One IOP Found  
C.2.3.3.  
Firmware Update Utility Warnings (Error Code Range = 1750 to 1999)  
A warning message informs the user of a situation that will not prevent the software from running,  
but could have undesirable consequences. For example, a warning could be a message that informs  
the user that deleting a RAID volume would result in the loss of all data.  
These error messages are reported in the following format:  
WARNING xxxx: Warning description  
The xxxx is the warning code. The phrase ‘WARNING xxxx:’ is in light yellow text and will be  
blinking. The warning description describes the warning symptom.  
Warning Codes  
1751 – Do you want to exit the RAID Configuration Utility?  
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Error Messages Defined  
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Glossary  
Array  
An array is a group of disks containing one or more RAID volumes. The data from each RAID  
volume on an array is evenly spread across all disks in the array. A RAID volume must be created  
either on an existing array or on a group of unused individual disks. Creating a RAID volume on a  
group of unused disks implicitly creates an array consisting of that group of disks.  
Automatic Rebuild  
When the SRCU31 detects a drive failure, the SRCU31 automatically rebuilds the failed drive's  
data onto the global hot spare if a global hot spare is defined.  
Bootable Array Support  
The ability of the system to boot from a RAID volume which is configured as a boot device.  
Cache mode select  
Allows the user to change the selection of cache they desire without requiring a reboot (online  
changes).  
Cache Size Max  
The maximum size of cache that may be on the RAID controller.  
Concurrent Multiple Strip Size  
The ability to support multiple strip sizes. However, only one stripe size is allowable per disk  
group.  
DMI  
Desktop Management Interface, a standard framework for managing desktops and servers,  
developed by the Distributed Management Task Force, Inc. Since management framework  
requirements can use DMI and SNMP, both are provided with SRCU31. See http://www.dmtf.org/  
for more information about DMI and Component Instrumentation.  
DMI Protocol  
DMI stands for Desktop Management Interface. The DMI protocol describes the rules by which a  
DMI-managed device communicates with a DMI management application.  
Downstream Write Through Cache  
Downstream Write Through Cache uses cache memory to buffer write data until written to disk.  
This does not allow a read from cache following a write, but all read commands get data from disk,  
eliminating cache lookup.  
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Glossary  
ECC Data Protection (Error-Correcting Code memory)  
A memory system that tests for and corrects errors on the fly. It uses circuitry that generates  
checksums to correct errors.  
Event Notification  
The detection of a disk failure will result in an event being posted in the Host Operating System  
that will execute an application that will warn the user of the failure.  
Full Sequential Write Cache (write back)  
Allows Write Back Cache algorithms to detect sequential blocks of write data and only cache when  
data is sequential. Selectable per volume. Configured in Storage Console. Write to disk is delayed  
until a full stripe is accumulated or until 4 seconds has elapsed since the last write to that stream  
whichever occurs first.  
Full Write Cache (write back)  
Allows selecting Write Back Cache on a per volume basis. Configured in Storage Console. All  
written data is cached (random, sequential, etc.).  
Global Hot Spares  
A global hot spare drive that may be used by any array when a failure occurs.  
Hot Swap  
To pull out a component from a system and plug in a new one while the power is still on and the  
unit is still operating. Note: Ensure that your system supports hot swappable drives before  
executing this operation.  
I/O Processor (IOP)  
SRCU31 uses an 80960 RM I/O processor which has an integrated 100MHz core, a 33MHz/32-bit  
PCI-to-PCI bridge, and a memory controller that supports 66MHz SDRAM (32-bit or 64-bit) and  
8-bit Flash.  
Instant Initialization  
The ability to begin writing data as soon as the drive configuration is configured. This removes the  
disk initialization wait time.  
LVDS (Low Voltage Differential SCSI)  
A type of SCSI signaling that supports cable lengths up to 39.4 feet (12 meters) with up to 15  
devices and throughput rates up to 80MB/sec. The devices should be Ultra 2 SCSI LVD devices to  
take advantage of the LDV signal. The advantage to using LVD is that it does not consume as much  
power as a single ended device and it can sense single ended devices when attached, and revert to  
single ended (conventional SCSI) signalling. When single ended devices and LVD devices are  
attached to the same cable, conventional SCSI signalling is used.  
Mirroring  
A data protection technique that duplicates the data from one drive to another. This is known as  
RAID Level 1.  
Glossary-2  
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Glossary  
Online RAID Reconfiguration  
Ability to switch the RAID level configuration without having to take the system offline.  
Operating System Service Module (OSM)  
The I2O OSM that handles the communication between the host CPU operating system and the I2O  
Messaging Layer. The OSM is unique for each operating system.  
Parity  
A technique used to protect a system from data loss due to faults. When parity is implemented  
(RAID3 and RAID 5), data written is logically XOR'd together to calculate parity which is stored  
on the drives along with the data. In a system with three drives, the data is written to two drives and  
the calculated parity is stored on a third drive. If one drive fails, data on the failed drive is  
reconstructed from other data and parity.  
RAID  
Redundant Array of Independent Disks (RAID) refers to a method of organizing data on one or  
more physical disks to provide increased I/O performance and data protection. The different  
methods for organizing the data are referred to as RAID Levels. The RAID levels offered by  
SRCU31 are 0, 1, 5 and 10.  
RAID 0+1  
A combination of RAID 1 and RAID 0. Provides high performance and high availability. Also  
known as RAID 10.  
RAID Level 0  
Striping of data across multiple drives in an array. Very fast performance, however there is no data  
protection.  
RAID Level 1  
Also known as mirroring. Mirroring refers to the 100% duplication of data from one disk to  
another. Due to the 100% duplication, this is a costly solution.  
RAID Level 10  
A combination of RAID 1 and RAID 0. Provides high performance and high availability. Also  
known as RAID 0+1.  
RAID Level 5  
Striping with parity. Data and parity information is spread among each drive in the drive group.  
Parity requires 33% of the entire drive capacity in a 3 disk group and 20% of the entire drive  
capacity in a 5 disk group. This provides a balance between performance and cost.  
SAF-TE Support (SCSI Accessed Fault-Tolerant Enclosures)  
A standard that allows third party disks and controllers to be automatically integrated with  
peripheral enclosures that support status signals, hot swapping of drives and monitoring of fans,  
power supplies and monitoring of the enclosure temperature of the disk drives.  
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Glossary-3  
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Glossary  
SCSI Channel  
A bus that uses SCSI protocol to move data to and from disks.  
Selectable RAID Rebuild Rate  
A selectable parameter that specifies how much time the controller devotes to rebuilding a failed  
drive. A higher rebuild rate will speed the rebuilding of the array but may slow the performance of  
the host operating system during the rebuild.  
SMART Support (Self Monitoring Analysis and Reporting Technology)  
A drive technology that reports its own degradation, enabling the operating system to warn the user  
of potential failure.  
SNMP  
Simple Network Management Protocol, a standard for management network devices.Since  
management framework requirements can use DMI and SNMP, both are provided with SRCU31.  
SNMP Protocol  
SNMP stands for Simple Network Management Protocol. The SNMP protocol describes the rules  
by which a SNMP-managed device communicates with an SNMP management application.  
Storage Console  
The application used to configure RAID volumes via an html browser. This tool is used to set up  
the RAID Levels, cache policies, rebuild rate and global hot spares of the controller.  
Stripe  
A stripe is interleaved data across multiple drives in an array. Data is sequentially stored in  
allocated sizes across disks, based on the RAID level. Stripe size is the number of drives x the strip  
size.  
Variable Strip Size  
Stripe size is the size of the logically contiguous data block recorded on all drives connected to the  
controller. A variable strip size allows for the configuration of the stripe size. The strip size for a  
volume can be configured to one of several sizes (4k - 128k depending on the RAID level). Note: a  
two disk RAID level 1 volume will always have a 64k strip size.  
Glossary-4  
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Index  
Index  
environmental specifications A-3  
SCSI interface technology A-3  
specifications A-1  
A
hot plug disk drive support 5-4  
HP OpenView NNM integration 4-10  
installation procedure 4-10  
arrays 5-9  
C
caching 5-13  
I
downstream write-through 5-13  
full write-back 5-13  
instant initialization 5-1  
sequential write-back 5-13  
J
jumper settings 3-6  
D
disk drive connectivity A-3  
documentation  
M
online (HTML) 1-3  
summary 1-2  
make diskettes 3-2  
make diskettes options 3-3  
migration  
logical array 4-26  
E
ease of use features  
instant initialization 5-1  
N
online capacity expansion 5-2  
online RAID reconfiguration 5-2  
online volume migration 5-2  
error messages C-1  
Novell NetWare  
setup and installation 2-53  
system requirements 2-53  
firmware update utility C-4, C-5  
flash recovery utility C-1  
internal errors C-4  
O
RAID configuration utility C-1  
errors and warning messages  
summary of contents C-1  
online capacity expansion 5-2  
online RAID reconfiguration 5-2  
online volume migration 5-2  
F
P
flash recovery  
physical drive usage 5-11  
jumper settings 3-6  
flash update 3-3  
procedure 3-4  
product check list (contents of kit) 1-3  
R
RAID  
G
auto declare spare 5-5  
getting started chapter  
summary of contents 1-1, 2-1  
global hot spare 5-4  
chapter summary of contents 5-1  
configuration options and parameters 5-8  
definition 5-5  
description of RAID levels (examples) 5-14  
factors to consider when selecting level 5-8  
global hot spare 5-4  
hot plug disk drive support 5-4  
instant initialization 5-1  
H
hardware  
architecture features A-3  
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Index  
levels 5-6  
Reset Config 4-28  
View Config 4-28  
regulatory information A-5  
ROM-DOS startup menu 3-2  
ROM-DOS startup utilities 3-1  
levels examples 5-14  
online capacity expansion 5-2  
online configuration 5-2  
online volume migration 5-2  
RAID 0 volume characteristics 5-7  
RAID 1 volume characteristics 5-7  
RAID 10 volume characteristics 5-8  
RAID 5 volume characteristics 5-7  
striping 5-14  
S
setup and installation  
Novell NetWare 2-53  
subsystem overview 5-6  
summary of levels 5-6  
system management 5-5  
volume characteristics 5-7  
volume status 5-10  
installing on a RAID volume 2-54  
installing RAID on an existing Novell NetWare  
server 2-60, 2-69  
uninstalling RAID on Novell NetWare 2-60  
UnixWare 2-62  
volumes 5-9  
installing on a non-RAID volume 2-57, 2-66  
installing on a RAID volume 2-63  
uninstalling RAID on UnixWare 2-71  
Windows NT 2-21, 2-32  
RAID Configuration Utility  
configuring and administering RAID volumes 2-4  
creating a RAID 0 volume 2-6  
creating a RAID 1 volume 2-8  
creating a RAID 5 volume (with 3 disks) 2-9  
creating a RAID 5 volume (with more than 3 disks) 2-11  
creating a RAID volume 2-5  
custom configuration 2-12  
boot device select 2-15  
defining pass-through disks 2-13  
format disks 2-14  
installing on a Pass-through disk 2-27, 2-39  
installing on a RAID volume 2-24, 2-34  
installing RAID into a system with an existing OS  
striping 5-14  
summary of contents  
getting started 1-1, 2-1  
RAID 5-1  
deleting a RAID volume 2-16  
displaying help text 2-18  
displaying volume information 2-16  
exiting 2-5  
invoking 2-19  
main menu 2-4  
system management 5-5  
system requirements  
Novell NetWare 2-53  
UnixWare 2-62  
Windows NT 2-22, 2-32  
RAID level volume selection 2-5  
reseting an entire confirguration 2-17  
system drives and RAID level 2-3  
RAID Monitor 4-3  
T
troubleshooting  
browser configuration B-5  
hardware B-1  
configuring 4-4  
RAID software chapter  
summary of contents 4-1  
RAID Storage Console 4-12  
Enclosures 4-27  
RAID configuration utility B-4  
remote management B-7  
software B-3  
summary of contents B-1  
Windows NT B-4  
View 4-27  
Logical Arrays 4-24  
troubleshooting chapter B-1  
Expand Array 4-25  
migration 4-26  
View/Actions 4-24  
U
Menu 4-14  
Physical Disks 4-21  
UnixWare  
View/Actions 4-21  
setup and installation 2-62  
system requirements 2-62  
user’s manual  
intended audience 1-3  
utilities chapter 3-1  
summary of contents 3-1  
RAID Volumes 4-15  
Create Custom 4-19  
Create Typical 4-17  
Modify Volume 4-20  
View/Actions 4-15  
replacing a failed drive 4-24  
screen displays 4-13  
Utilities 4-28  
V
Bus Scan 4-29  
volume creating  
Options 4-32  
Index-ii  
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Index  
in RAID Configuration Utility 2-5  
W
volume deleting  
Windows NT  
setup and installation 2-21, 2-32  
system requirements 2-22, 2-32  
in RAID Configuration Utility 2-16  
volume status 5-10  
volumes 5-9  
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Index  
Index-iv  
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