Intel® Server RAID Controller U3-1
(SRCU31)
User’s Manual Rev 1.0
April 2000
Order Number: 273290-001
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Contents
Intended Audience....................................................................................................1-3
1.3.1 Intel Server RAID Controller U3-1 Hardware Setup .................................................1-5
Setup and Installation for UnixWare* 7.1................................................................1-13
World Wide Web.....................................................................................................1-15
Telephone...............................................................................................................1-15
Technical Training and Support..............................................................................1-16
Creating a RAID Volume in RAID Configuration Utility.............................................2-5
Intel® Server RAID Controller U3-1 Setup and Installation......................................................2-21
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Configuring IIS for use with Netscape Navigator....................................................2-49
3.2.1 ROM-DOS Startup Menu..........................................................................................3-2
Summary of Contents...............................................................................................3-1
Summary of Contents...............................................................................................4-1
Introduction...............................................................................................................4-1
4.3
Configuring RAID Volumes Using the
4.3.3
Launching the Intel® Integrated RAID Storage Console for Remote Administration..4-
Logical Arrays.........................................................................................................4-24
Enclosures..............................................................................................................4-27
Summary of Contents...............................................................................................5-1
Ease of Use Features...............................................................................................5-1
Overview of the RAID Subsystem..............................................................................................5-6
Factors to Consider When Selecting a RAID Level..................................................5-8
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About this Chapter.................................................................................................................... A-1
A.3.1 SCSI Specifics ......................................................................................................... A-3
B.8
Summary of Contents............................................................................................................... B-1
RAID Configuration Utility......................................................................................................... B-4
Browser Configuration During Initial Installation....................................................................... B-5
Remote Management (Windows Terminal Server configured with Service Pack 4 and Internet In-
Summary of Contents............................................................................................................... C-1
Flash Recovery Utility (FRU) Error Messages......................................................... C-1
Figures
SRCU31 Adapter Card .............................................................................................................1-5
Intel® Integrated RAID Installer Main Menu .............................................................................1-9
Component Installation............................................................................................................1-12
RAID Configuration Utility - Main Menu.....................................................................................2-5
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2-19
RAID Volume Already Exists .....................................................................................................2-6
Create RAID 0 Confirmation......................................................................................................2-8
Create RAID 5 Volume with 3 Disks........................................................................................2-10
RAID 5 Volume Initialization in Progress.................................................................................2-10
Custom Configuration..............................................................................................................2-12
Reset Entire RAID Configuration.............................................................................................2-18
Installing the Operating System on an SRCU31 RAID Volume, a Pass-through Disk
Existing Operating System ......................................................................................................2-21
Intel® Integrated RAID Software Installer Main Menu.............................................................2-25
Installing the Operating System on an SRCU31 RAID Volume, a Pass-through Disk/IDE
Intel® Integrated RAID Software Installer Main Menu.............................................................2-37
Selecting Components Screen after user selects Remote Storage Console ..........................2-38
Directory Security Tab on the Scripts Properties Window.......................................................2-47
Install Components..................................................................................................................2-65
RAID Firmware Recovery Overview..........................................................................................3-5
Jumper Settings (View of Bottom Right Corner of Card)...........................................................3-6
RAID Monitor Application Configuration Dialog.........................................................................4-5
Current Configuration with Volume Created............................................................................4-14
2-23
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Add Disks to Array...................................................................................................................4-26
Default Bus Scan Type............................................................................................................4-29
Options Page...........................................................................................................................4-32
Data Map of a RAID Level 10 Volume with 3 Disks, Showing the First 4 Stripes -
5-5
5-6
Data Map of a RAID 10 Volume with 5 Disks, Showing the First 4 Stripes
Tables
Component Launch Commands..............................................................................................2-65
Physical Disk Usage................................................................................................................4-23
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Array Status...............................................................................................................................5-9
RAID Volume Status and Array Status....................................................................................5-10
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Quick Start Instructions
1
1.1
Summary of Contents
1.2
Before You Begin
1.2.1
FCC/Emissions Disclaimer
This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules, CISPR 22, and EN55022. These limits are designed to
provide reasonable protection against harmful interference in a residential installation. This
equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio and television reception.
However, there is no guarantee that interference will not occur in a particular installation. If this
equipment does cause interference to radio and television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct the interference by one or
more of the following measures:
• Reorient or relocate the receiving antenna
• Increase the separation between the equipment and the receiver.
• Connect the equipment into an outlet on a circuit different from that which the receiver is
connected.
• Consult an experienced radio/TV technician for help.
1.2.2
Warning
The connection of a non-shielded equipment interface cable to this equipment will invalidate the
FCC certification of this device and may cause interference levels that exceed the limits established
by the FCC for this equipment. It is the responsibility of the user to obtain and use a shielded
equipment interface cable with this device. If the equipment has more than one interface connector,
do not leave cables connected to unused interfaces unless otherwise instructed to do so in the user
manual.
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Changes or modifications not expressly approved by the manufacturer could void the user's
authority to operate the equipment.
1.2.3
Canadian Users
This Class B digital apparatus meets all requirements of the Canadian Interference-Causing
Equipment Regulations.
Cet appariel num'erique de la Class B respect toutes les exigences du Reglement sur materiel
brouilleur du Canada.
1.2.4
Warnings and Cautions
1.2.4.1
Warnings
This guide is for qualified technical personnel with experience installing and configuring PCI
adapter cards.
Read and adhere to all warnings, cautions, and notices in this guide and the documentation
supplied with this product.
1.2.4.2
Cautions
Take precautions to prevent electrostatic discharge (ESD) damage before handling the Intel®
Server RAID Controller U3-1 Adapter Card.
Electrostatic discharge (ESD) can damage adapter card components. Perform the described
procedures only at an ESD workstation. If no such station is available, you can provide some ESD
protection by wearing an antistatic wrist strap and attaching it to a metal part of the computer
chassis.
1.2.5
About the Documentation
This chapter introduces you to SRCU31 and provides the complete set of instructions to install and
User’s Manual. For information on ordering this and other Intel publications, write to:
Intel Corporation
Literature Sales
P.O. Box 5937
Denver, CO 80217-9808
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You can also order manuals by phone by calling: 1-800-548-4725
Table 1-1. Documentation
Chapter/Appendix Title
Description
Abbreviated version of the installation procedure.
Describes the installation procedures and where to begin to use this
product. Also describes RAID Configuration Utility and Advanced
RAID Configuration Utility.
Describes the Intel® Server RAID Controller U3-1 Utilities, including
RAID Recovery/Update Utility.
Read this document before using the RAID Configuration Utility to
initially configure the RAID subsystem. Read this document before
using a browser to configure a RAID subsystem. Describes how to
administer and support the RAID subsystem during and after the initial
configuration.
Presents an introduction to RAID and describes the Intel® Server
RAID Controller U3-1 and its features.
Describes hardware, features and specifications of the Intel® Server
RAID Controller U3-1.
Addresses questions and issues that may be encountered when using
the Intel® Server RAID Controller U3-1.
Describes error and warning messages for the Flash Recovery Utility
and Firmware Update Utility.
1.2.6
Online HTML Documentation
In addition to the printed documentation, this kit also provides an online/html version of the printed
manual. This online information can be displayed and printed with any HTML-compatible
browser, such as Microsoft Internet Explorer* or Netscape Navigator*. Start with <CD-ROM
DRIVE>:\Docs\cover.htm
1.2.7
1.2.8
Intended Audience
To use this product you should be experienced in configuring computer equipment. For example,
you should be able to install and configure your OS to recognize peripherals and you should be
able to use software utilities to configure and troubleshoot those installed components.
Product Check List
The following hardware and software components are supplied with the standard shipping package:
• Intel® Server RAID Controller U3-1 (SRCU31) adapter card
• Intel® Server RAID Controller U3-1 CD-ROM
• Intel® Server RAID Controller U3-1 Quick Start Guide
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1.2.8.1
Contents of the Intel® Server RAID Controller U3-1 (SRCU31) CD-ROM
(bootable)
• SRCU31 User' Manual in DOS and Windows format
• Intel® Integrated RAID Software
— Firmware
— Drivers (OSM's)
— Utilities (Make Diskettes, Firmware Updates, Advanced RAID Configuration, etc.)
— Monitor Application
— Storage Console
— DMI Component Instrumentation
— SNMP Extension Agents
The SRCU31 User' Manual is provided on the CD-ROM in an online/html format (at
<cdromdrive>:\docs\index.htm) viewable with any HTML-compatible browser, such as Microsoft
Internet Explorer* or Netscape Navigator*. The User's Manual can also be displayed and printed
using Adobe Acrobat Reader* (provided on the CD-ROM).
1.3
Introduction
The SRCU31 is comprised of the i960® I/O processor based hardware, firmware and the Intel
Integrated RAID software with an easy to use html interface.
This guide provides Intel Integrated RAID software installation information and provides a set of
instructions to install and configure the SRCU31. For detailed information on installing and
Figure 1-1. Hardware/Software Installation Overview
Begin
Create Bootable
RAID Volume
Using RAID
Configuration
Utility
Installation of
OS on a
Gather Required
Hardware
and
Install
Adapter Card
Intel® Integrated
RAID
Software
Volume
Run
Create OS
Installation
Driver Diskette
Intel® Integrated
RAID
Install OS on a
RAID Volume
Setup
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Figure 1-2. SRCU31 Adapter Card
SDRAM DIMM socket
Intel® i960® RN I/O Processor
100 MHz Core
32 MB to 128 MB
Unbuffered, PC 100, ECC
Hardware XOR
External VHDCI Connector
Internal 68-pin Connector
16Mb Flash
Flash Recovery
(FRU) Jumper
PCI 64-bit, 33MHz
Ultra160 SCSI
LSI Logic SYM53C1010
SDRAM DIMM
A7469-01
1.3.1
Intel Server RAID Controller U3-1 Hardware Setup
1.3.1.1
Hardware Requirements
• Server with CD-ROM Drive not attached to Intel Server RAID Controller U3-1
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• One available PCI slot (64bit, 33MHz recommended)
• Monitor display resolution of 800 x 600 or higher (recommended)
• Intel Server RAID Controller U3-1 Adapter Card
• PCI 2.2 Compliant System BIOS
• Memory: SDRAM DIMM ECC unless already installed (see supported parts at http://
support.intel.com/support/motherboards/server/srcu31)
1.3.1.2
Installing SRCU31 into a System
The SRCU31 comes with the Intel Integrated RAID firmware already programmed into the flash
memory. Note that you must install an approved SDRAM ECC DIMM into the memory socket
http://support.intel.com/support/motherboards/server/srcu31.
1. Power down the system, disconnect power cord(s) and remove the system cover.
2. Install the SRCU31 into an available PCI slot. Connect one end of the SCSI cable to the
internal (68 pin) or external (VHDCI) SCSI connector on the SRCU31. Connect the other end
of the SCSI cable to the SCSI drives or drive enclosure.
3. Replace the system cover, reconnect power cord(s).
Note: SRCU31 will work in a 32bit slot, however, a 64bit, 33 MHz PCI slot is recommended. Consult the
system guide for the target server board to determine an appropriate 64bit, 33 MHz PCI slot.
Note: Ensure that both ends of the SCSI bus are properly terminated. Consult the documentation for the
drives or drive enclosure for termination details.
1.4
Intel® Integrated RAID Software Setup and
Installation
This chapter details the installation of supported operating systems to a RAID volume controlled
by the SRCU31. Operating systems can also be installed to a pass-through drive (drive attached to
SRCU31, but controlled directly by the host) or to a drive connected to a different controller. For
operating system installation instructions on pass-through drives and drives attached to another
1.4.1
Create a RAID Volume for the Operating System
A RAID volume (or logical drive) must be set up prior to installing an operating system when
installing the operating system to a RAID volume. The volume created in this step will host the
operating system. Ensure that the volume's size is large enough to contain the operating system.
The volume may contain more than just the host operating system if desired.
Create and configure the operating system RAID volume (boot volume) using the RAID
Note: The RCU can only configure one RAID volume at a time. If more than one RAID volume is
needed, use the Advanced RCU (see Section 2.4, “Advanced RAID Configuration Utility” on
page 2-19). By default, the RCU uses all disks attached to the SRCU31 when creating a RAID
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Quick Start Instructions
volume. To exclude a disk from the RAID volume, make it a pass through disk. To create a pass
through disk, see Section 2.5.2.5 (local administration) or Section 2.5.4.4 (remote administration).
1. Turn on the target system with the SRCU31 installed. During system boot-up, the message
Press Ctrl C to run the RAID Configuration Utility appears in the display. Press Ctrl C when
this message appears to execute the RCU.
2. Follow the screen instructions to create and configure a RAID volume. Ensure that the volume
is designated as the boot device when creating the volume (you can verify it is the boot volume
after it has been created by using the custom configuration menu option in the main menu of
the RCU).
3. Reboot when finished and proceed to the appropriate operating system installation instructions
to install the desired operating system.
Caution: Do not install OSMs (Operation System Service Modules) downloaded from OS vendor websites.
An OSM is the operating system half of the I2O split driver model. The OSMs provided on the
SRCU31 CD-ROM are a later version than the OSMs currently provided by OS vendors. Using
OSMs other than those provided on the Intel Integrated RAID CD-ROM may yield unpredictable
results.
1.4.2
Setup and Installation for Microsoft Windows NT* Server
1.4.2.1
Local versus Remote Administration
Configuring Windows NT for Local Administration
If you are installing the SRCU31 in a server that is configured with Windows NT and is to be
Configuring Windows NT for Remote Administration
If you are installing the SRCU31 in a server that is configured with Windows NT and is to be
remotely administered, refer to the remote configuration installation instructions in Chapter 2,
1.4.2.2
Software Requirements for Local Administration
• SRCU31 CD-ROM
• Hard Disk Space: 9 MB Minimum
• SRCU31 Windows NT Installation Diskette (Microsoft Windows NT SCSI Miniport Diskette)
(one blank high density floppy diskette required)
• Microsoft Windows NT Server 4.0†
• Microsoft Windows NT 4.0 Service Pack 5 or greater†
• Microsoft Internet Explorer 4.00 or greater†
† Not supplied
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1.4.2.3
Installing Microsoft Windows NT Server on a Intel Integrated RAID
Volume
1. Create a SRCU31 Microsoft Windows NT SCSI Miniport Diskette.
a. Insert the Intel Integrated RAID CD-ROM into the target system and restart the system to
boot from the CD-ROM.
b. When the ROM-DOS Startup Menu appears select option #1, Make Diskettes.
c. When the Select a Diskette to Create screen appears, select Windows NT Installation. A
command window then appears.
d. Insert a blank high-density diskette in drive A: and press Enter to create the Windows NT
SCSI Miniport Diskette. Alternatively, the CD-ROM can be inserted into a different
system running Windows 95, 98 or NT. The CD-ROM’s auto-run feature will bring up a
menu that will allow creation of the SRCU31 NT Installation Diskette.
2. Install Microsoft Windows NT Server 4.0
a. Boot with the NT Server CD-ROM.
b. Press F6 as soon as the blue screen appears to ensure that the Microsoft Windows NT
bypasses mass storage controller detection.
c. When prompted to specify a mass storage controller, select S to specify additional storage
devices and then select Other. Insert the SRCU31 Microsoft Windows NT SCSI Miniport
Miniport Driver and continue with the NT installation.
d. After completing the NT installation, install the following components and software:
• Microsoft Windows NT 4.0 Service Pack 5 or greater
• Microsoft Internet Explorer 4.00 or greater
Note: If your browser is configured to use a proxy server, ensure that it is configured to
“Browser Configuration During Initial Installation” for details on configuring a browser to
bypass the proxy server for local addresses and return to this procedure.
3. Install the Intel Integrated RAID software (run the Intel Integrated RAID setup).
Note: The system should be powered on and logged into NT with an administrator’s account
before proceeding.
a. Insert the Intel Server RAID Controller U3-1 CD-ROM in the CD-ROM drive. (If the
RAID Installer Menu does not appear, then run the setup.exe file that resides at: <CD-
ROM root>\os_setup\winnt\setup.exe on the CD-ROM and skip step B.)
installation.
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Figure 1-3. Intel® Integrated RAID Installer Main Menu
c. Click Next, Yes, then Next again to continue. The components in the Select Components
window below are preselected. Accept this configuration by clicking on Next.
Figure 1-4. Preselect Components
d. Click Yes to accept the installation of the documentation.
e. Click Next to start the installation process. After completion, the setup will return to the
main menu. Remove the CD-ROM from the CD-ROM drive and reboot.
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storage console.
Storage Console” on page 4-12 to customize your RAID volumes using Storage Console.
1.4.3
Setup and Installation for Novell NetWare*
1.4.3.1
Software Requirements
• SRCU31 CD-ROM
• Hard disk space: minimum 4 MB
• MS-DOS* 5.x or later (Novell 4.2 only)
• SRCU31 NetWare Installation Diskette (one blank high density floppy diskette required)
• Novell NetWare 4.2 with Service Pack 6a or higher or Novell NetWare 5.0 with Service Pack
4a or higher†
† Not supplied
1.4.3.2
Installing Novell NetWare on a RAID Volume
There are two procedures listed below (one for each supported version of NetWare). Please follow
the instructions for the version you wish to install (version 4.2 or 5.0).
NetWare 4.2
1. Create a SRCU31 NetWare Installation Diskette.
a. Insert the Intel Integrated RAID CD-ROM into the target system and restart the system to
boot from the CD-ROM.
b. When the ROM-DOS Startup Menu appears select option #1, Make Diskettes.
c. When the Select a diskette to create screen appears, select NetWare Installation. A
command window appears.
d. Insert a blank high-density diskette in drive A: and press Enter to create the SRCU31
NetWare Installation Diskette. Alternatively, the CD-ROM can be inserted into a different
system running Windows 95, 98 or NT. The CD-ROM’s auto-run feature will bring up a
menu that will allow creation of the SRCU31 NetWare Installation Diskette.
2. Insert the NetWare Installation CD-ROM, reboot the server, go to the appropriate drive letter
and start the NetWare 4.2 installation.
3. When the device driver installation screen appears, Select additional or modify selected Disk/
LAN drivers.
4. Choose Select an additional driver. Hit Insert to install an unlisted driver. Ensure that the
Select BKSTROSM.HAM from the list.
5. Continue with the NetWare installation as normal by following the screen prompts.
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6. Once the server installation is finished, complete the installation of the Intel Integrated RAID
software suite by following the steps below.
7. Run LOAD INSTALL.
8. Select Product Options, then Install product not listed. It will tell you that it is going to scan
the A: drive for installation scripts. Ensure the SRCU31 NetWare Installation diskette is in the
floppy drive, hit Enter to continue.
9. A screen prompt will ask which components (see below) you wish to install. Select the
following components and hit F10 to continue.
BKSTROSM.HAM
HTTP and Winsock Services
RAID Management Agents
The appropriate files are copied and the AUTOEXEC.NCF and STARTUP.NCF files are
modified as necessary.
Caution: Once the product is installed, check for and remove any duplicate lines in STARTUP.NCF. For
example, NetWare 4.2 installations may insert an extra load line for the module PK411.NLM.
Remove the extra line.
10. After the installation is complete, reboot the server.
11. Load Support Pack 8a and reboot.
RAID Storage Console” on page 4-12 to customize your RAID volumes using Storage
Console.
NetWare 5
Note: If you do not use the boot capability of the NetWare 5 CD-ROM, then replace step 2-5 below with
steps 2-4 of the NetWare 4.2 instructions above.
1. Create a SRCU31 NetWare Installation Diskette.
a. Insert the Intel Integrated RAID CD-ROM into the target system and restart the system to
boot from the CD-ROM.
b. When the ROM-DOS Startup Menu appears select option #1, Make Diskettes.
c. When the Select a diskette to create screen appears, select NetWare Installation. A
command window appears.
d. Insert a blank high-density diskette in drive A: and press Enter to create the SRCU31
NetWare Installation Diskette. Alternatively the CD-ROM can be inserted into a different
system running Windows 95, 98 or NT. The CD-ROM’s auto-run feature will bring up a
menu that will allow creation of the SRCU31 NetWare Installation Diskette.
2. Insert the NetWare CD-ROM and reboot.
3. After booting, accept the license agreement. Then select Create a New Boot Partition.
4. When NetWare boots again, it will first format the newly created boot partition, and then start
loading files. During this initialization, you will see a white graphical NetWare logo screen.
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5. It will eventually load a Welcome screen, asking you to verify the startup directory
(C:\NWSERVER). Hit Alt F10 to exit the installation. At the console, type Down. The
installation exits to the boot drive prompt.
boot drive is C:, then run NWUPDATE.BAT. If your boot drive is other than C:, then create an
NWUPDATE subdirectory and copy all the files from A:\DRIVERS into the NWUPDATE
subdirectory.
7. Remove the diskette from the A: drive and reboot the server. After booting you will be asked
to accept the license agreement. Do so and then select Continue with Existing Partition. You
are now ready to install NetWare 5 on the Intel Integrated RAID volume.
8. Continue with the NetWare installation as normal by following the screen prompts. Select the
Block Storage OSM when prompted.
9. Reboot the server and install Service Pack 4 or higher. Once the server installation is
completed, reboot the server.
10. To install the Intel Integrated RAID software (run the Intel Integrated RAID setup) run
NWCONFIG.
11. Select Product Options, then Install product not listed. It will tell you that it is going to scan
the A: drive for installation scripts. Ensure the SRCU31 NetWare Installation diskette is in the
floppy drive, hit Enter to continue.
12. A screen prompt will ask which components (see below) you wish to install. Select the
BKSTROSM.HAM
HTTP and Winsock Services
RAID Management Agents
Figure 1-5. Component Installation
The appropriate files are copied and the AUTOEXEC.NCF and STARTUP.NCF files are
modified as necessary.
13. After the installation is complete, reboot the server.
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Storage Console” on page 4-12 to customize your RAID volumes using Storage Console.
1.4.4
Setup and Installation for UnixWare* 7.1
1.4.4.1
Software Requirements
• SRCU31 CD-ROM
• Hard disk space: minimum 20 MB
• SRCU31 UnixWare Installation Disk (HBA diskette) (one blank high density floppy diskette
required)
• SCO UnixWare 7.1 software with Netscape 4.08 or greater†
† Not supplied
1.4.4.2
Installing UnixWare on a RAID Volume on a Stand Alone Server
Follow the required procedure below to install Intel Integrated RAID.
Note: When installing UnixWare, create only one RAID volume on which the operating system is to be
installed.
1. Create a SRCU31 UnixWare installation disk (HBA diskette): Insert the Intel Integrated RAID
CD-ROM into the target system and restart the system to boot from the CD-ROM. When the
ROM-DOS Startup Menu appears select option #1, Make Diskettes. When the Select a diskette
to create screen appears, select UnixWare Installation. A command window then appears.
Insert a blank high-density diskette in drive A: and press Enter to create the UnixWare
Installation Disk. Alternatively the CD-ROM can be inserted into a different system running
Windows* 95, 98 or NT. The CD-ROM’s auto-run feature will bring up a menu that will
allow creation of the UnixWare Installation Disk. If more than one RAID volume is required,
complete this installation and then use Storage Console to create multiple volumes.
2. Insert SRCU31 UnixWare installation disk 1 (of 2 disks) and reboot. Install the OS using the
install instruction provided in UnixWare 7 Installation Guide manual. UnixWare will prompt
you to install Host Bus Adapter diskette. At that time insert the UnixWare Installation diskette
created in step 1.
Warning: Only use the version of the SRCU31 UnixWare installation disk (HBA disk) that is provided on the
CD or available from the Intel Web site for installation of this adapter. Do not use a HBA disk
available from the vendor to install this product.
Note: During the installation of UnixWare, you will be prompted to install the Network Information
Services (NIS) package.
When prompted defer the installation of NIS by pressing F8 on the NIS configuration screen.
If you decide at a later time to install NIS, you can do so using the pkgadd(1) command.
3. Install the Netscape browser. The Netscape browser is provided in the SCO UnixWare CD-
ROM Disk 2 of 3.
4. After completing the UnixWare installation insert the Intel Server RAID Controller U3-1 CD-
ROM in the CD-ROM drive and mount the CD-ROM.
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a. Create a directory to mount the file. For example, type mkdir cdfiles at the prompt.
b. Mount the CD-ROM to the folder by typing:
mount -F cdfs -r /dev/cdrom/cdrom1 /cdfiles
5. Launch the installer by typing the following:
a. Type cd /cdfiles/os_setup/unixware
b. Type sh install to start the install script.
Figure 1-6. Launched Scripts
Figure 1-7. Install Components
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6. Press Enter to select all packages. After completing the installation of the components reboot
the server.
7. Log on to the server as root or equivalent.
8. Launch Storage Console
a. To launch Storage Console launch Netscape and ensure that the URL points to http://
localhost:360/. Hit Enter.
b. Click on the IOP # card that you want to configure; for example, IOP0, IOP1 etc.
c. Click on the RAID Storage Console link. The Storage Console appears.
Console” on page 4-12 to customize your RAID volumes using Storage Console.
1.5
Getting Help
1.5.1
World Wide Web
http://support.intel.com/support/motherboards/server/srcu31
1.5.2
Telephone
Customer Support** (Intel reserves the right to change pricing for telephone support at any time
without notice).
In the U.S.: 1-900-555-5800 (M - F, 7:00 am - 5:00 pm, Th 7:00 am - 3:00 pm, PST).
Calls billed in the U.S. $2.50 per minute.
In the U.S. and Canada: 1-800-404-2284 (M - F, 7:00 am - 5:00 pm,
Th 7:00 am - 3:00 pm, PST). Credit card calls billed at U.S. $25 per incident.
In Europe:
English language: +44-131-458-6847
French language: +44-131-458-6848
German language: +44-131-458-6954
Italian language: +44-131-458-6951
(M, Th, F, 8:00 am - 5:00 pm, T - W, 8:00 am - 4:00 pm, UK time) Credit card calls billed at U.S.
$25 per incident (levied in local currency at the applicable credit card exchange rate plus applicable
VAT).
In the Asia-Pacific region (Singapore local time, Oct - April: M - F, 6:00 am - 4:00 pm; April -
Oct: M - F, 5:00 am - 4:00 pm). Credit card calls billed at U.S. $25 per incident.
Australia (Sydney): +1-800-649-931
Hong Kong: +852-2-844-4456
Korea: +822-767-2595
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PRC: +852-2-844-4456
Singapore: +65-831-1311
Taiwan: +886-2-718-9915
Rest of the world: Call the North American Service Center at +1-916-377-7000
(M - F, 7:00 am - 5:00 pm, U.S. pacific standard time). Credit card calls billed at U.S. $25 per
incident.
** Or contact your local dealer or distributor.
1.5.3
Technical Training and Support
If you are registered in the Intel Processor Dealer Program (North America), the Genuine Intel
Dealer Program (Asia-Pacific Region), or the Intel Processor Integrator Program (Europe/Latin
America), you are eligible for technical training and support.
In U.S. and Canada: 1-800-538-3373, ext. 442 (M - F, 5:00 am - 5:00 pm, PST)
In Europe: contact your distributor or fax your details to European Literature at
+44 (0) 1793 513142.
In Asia: +65-831-1379 (M - F, 8:30 am - 5:30 pm, Singapore local time) or via e-mail:
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2
2.1
Introduction
The advanced installation steps are detailed installation procedures for installing the Intel® Server
RAID Controller U3-1 (SRCU31) into servers running Windows NT* Server, Novell NetWare*
and SCO UnixWare*.
2.1.1
Summary of Contents
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2.2
RAID Configuration Utility
2.2.1
Introduction
RAID Configuration Utility is a BIOS based utility used to configure a RAID volume prior to OS
installation. RAID Configuration Utility is designed to allow you to easily create a volume using
the highest RAID level available based on the number of disks found in your system.
Use RAID Configuration Utility to:
• Create, name and configure a single RAID Volume
• Display Volume information
• Delete a RAID Volume
• Reset an Entire RAID Configuration
• Display Help Text
• Low Level Format disks
• Pass-through disks to OS
• Select boot device
Note: The RCU is the only utility that allows creation/configuration of a boot device.
2.2.2
How to Invoke RAID Configuration Utility (RCU)
During system boot-up the message “Press Ctrl C to run the RAID Configuration Utility” appears
in the display. If you wish to execute the RAID Configuration Utility, press “Ctrl C” when this
message appears. Follow the screen instructions to create and configure a RAID volume. If you do
not wish to execute the RAID Configuration Utility, then do nothing when this message appears.
The message will display for 5 seconds; if “Ctrl C” is not entered, the system will continuing
booting.
Note: If any disk drives in your RAID volume have failed, then a message will appear on the screen
informing you that one or more disk drives have failed.
2.2.2.1
Accessing the RAID Configuration Utility with More than One SRCU31
Adapter Installed
When two SRCU31 adapters are installed in a system and the system is booted, both RAID
Configuration Utilities will execute. They will execute in the order in which the system BIOS
enumerates the PCI slots where the adapters are inserted. When using the RCUs you must
understand the order in which the system BIOS enumerates the PCI slots to determine which
adapter to configure. Once you have determined the order in which the adapter’s expansion ROM’s
are loading, press Ctrl C during the expansion ROM load screen for the adapter that you wish to
configure. The RAID Configuration Utility prompt (Ctrl C) will load and be shown twice, once per
adapter as the system boots up.
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Example Expansion ROM load screen:
Intel (R) Integrated RAID - RAID Configuration Utility #.##
Copyright (c) Intel Corporation 1998-2000 All Rights Reserved
Initialization in Progress. Please Wait...
Press Ctrl C to run the RAID Configuration Utility
Note: Boot Volume: Configure only one volume as the boot first volume on one of the cards. If two are
configured (one on each card), which ever one is listed in the system BIOS hard drive boot priority
will boot first. Note that there is no way to determine the difference in the hard drive boot priority
list because both adapters are listed as “Intel Integrated RAID” in the system BIOS.
Note: One way to determine one SRCU31 adapter from another is to note the model number and size of
the hard drives attached to each. Often the number or size of the attached hard drives will be
different on the two controllers. By viewing the number of drives and their sizes in the RCU you
can determine which adapter you are configuring.
2.2.2.2
The Number of System Drives and RAID Level
During the creation of a RAID volume by RAID Configuration Utility, a RAID level is proposed,
regarding the number of drives and the RAID level selected.
Table 2-1. RAID Level Proposed by RAID Configuration Utility Based on the Number of
System Drives
# Drives in System
RAID Level Proposed
1
2
0
1
3
5
4 - 15
5 with global hot spare
NOTE: Viewable drives are listed by their SCSI ID and BUS ID.
If you intend to boot the operating system from a RAID volume, you must first create a RAID
creating a RAID volume before installing the operating system.
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Advanced Installation Steps
2.3
Configuring and Administering RAID Volumes in the
RAID Configuration Utility
2.3.1
Keyboard Navigation
Table 2-2. RAID Configuration Utility Keyboard Navigation
Key
Function
ESC Key
Arrow Keys
Enter
Return to Previous Screen
Navigate between options and/or input fields
Submit Selection
Hot Keys
Hot Keys are highlighted in dark blue
2.3.2
RAID Configuration Utility – Main Menu
Note: The RAID Configuration Utility is run from BIOS.
If you choose to run the RAID Configuration Utility (Ctrl C at boot-up), the Main Menu appears
drives found, number of RAID volumes configured, number of failed disk drives and the number
of global hot spares declared. The status line in the Figure 2-1 example displays a status of 5 disks
found and no RAID volumes configured.
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Figure 2-1. RAID Configuration Utility - Main Menu
Status Line
Intel(R) Integrated RAID - RAID Configuration Utility Version 4.05
Copyright(c) Intel Corporation 1998-2000 All Rights Reserved
STATUS:
5 Disks found.
0 RAID Volumes attached.
CONFIGURATION OPTIONS:
Create RAID Volume
Display Volume Information
Custom Configuration
Delete RAID Volume
Display Help Text
EXIT
Arrow Keys to Highlight, ENTER to Select.
Instruction Line
Configuration Options
2.3.2.1
Exiting RAID Configuration Utility
There are two ways to exit the RAID Configuration Utility.
• Select EXIT. The system reboots after exiting the utility.
• Hit the Esc key. The confirmation screen appears. Select YES to exit RAID Configuration
Utility; the system continues booting. If you wish to remain in the RAID Configuration Utility,
Select NO and you will return to the RAID Configuration Utility main menu.
2.3.3
Creating a RAID Volume in RAID Configuration Utility
To create a new RAID volume in RAID Configuration Utility, highlight the Create RAID Volume
option in the RAID Configuration Utility main menu and press Enter.
Note: The RAID Configuration Utility will automatically use ALL the disk drives available to the Intel
Integrated RAID hardware for the creation of a volume. However, you can choose how large to
make the RAID volume.
2.3.3.1
RAID Configuration Utility RAID Level Volume Selection
The number of drives present in your system determines the type of menu the user sees when a
RAID volume is created. For example, when one SCSI disk is available, the user has the option of
creating a RAID 0 level volume. When two SCSI disks are available, then the user has the option
of creating a RAID 0 or 1 level volume. When three or more SCSI disks are available in your
system, it is possible to create a RAID 0, RAID 1 or RAID 5 level volume. RAID 5 is the typical
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Figure 2-2. Three or More SCSI Disk RAID Configuration Selection
Intel(R) Integrated RAID - RAID Configuration Utility Version 4.05
Copyright(c) Intel Corporation 1998-2000 All Rights Reserved
Please select from the following RAID Volume Creation options.
RAID VOLUME LEVEL:
RAID 0
RAID 1
RAID 5
<- Typical
Arrow Keys to Highlight, ENTER to Select.
Esc for previous menu
2.3.3.2
RAID Configuration Utility - All Disks Already in a RAID Volume
If you select the Create RAID Volume option when one or more RAID volumes already exist, then
Utility you will be unable to create new RAID volumes without first deleting all existing RAID
volume(s).
Note: The number of volumes you can create using RAID Configuration Utility is limited to one.
However, you may select the size of this volume.
Figure 2-3. RAID Volume Already Exists
Intel(R) Integrated RAID - RAID Configuration Utility Version 4.05
Copyright(c) Intel Corporation 1998-2000 All Rights Reserved
A RAID Volume already exists.
Please use the Advanced RAID Configuration Utility
to create additional RAID Volumes.
Arrow Keys to Highlight, ENTER to Select.
Esc for previous menu
2.3.3.3
Create a RAID 0 Volume
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Naming the RAID Volume
always appear as Volume1. You are free to rename the RAID volume providing it starts with an
alpha character between A and Z in upper or lower case and does not exceed the 15 character limit.
The name may include an “_” (underscore) character. Rename the existing volume name if needed.
Choosing the Size of the RAID Volume
21455, has been selected. Another way to allocate the maximum size available to a RAID volume
is to enter a size value of 0. A value of 0 will automatically allocate all available space to a new
RAID volume. Enter the appropriate volume size.
Choosing the RAID Volume as a Boot Device
To select the RAID 0 Volume as a boot device select Yes, or select No to create the volume without
selecting it as the boot device. For more information about selecting a boot device see
Figure 2-4. Create RAID 0 Volume
Volume Size Selection
Volume Name Selection
Intel(R) Integrated RAID - RAID Configuration Utility Version 4.05
Copyright(c) Intel Corporation 1998-2000 All Rights Reserved
RAID 0 Volume Creation
Enter the name of the RAID Volume: Volume1
Enter the size of the RAID Volume: 21455
Maximum RAID Volume Size: 21455
Is this the Boot Device? *YES
NO
SUBMIT
Arrow Keys to Highlight, ENTER to Select.
Esc for previous menu
The Create RAID 0 confirmation screen confirms that the user is creating a RAID 0 volume. If you
are satisfied with the selections you have made for your RAID 0 volume, select Yes and the volume
creation process begins.
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Figure 2-5. Create RAID 0 Confirmation
Intel(R) Integrated RAID - RAID Configuration Utility Version 4.05
Copyright(c) Intel Corporation 1998-2000 All Rights Reserved
Please confirm that you wish to create this RAID Volume:
NAME : Volume1
LEVEL: RAID 0
SIZE : 21455 MB
BOOT : YES
YES
NO
CANCEL
WARNING 4251: RAID 0 provides no data protection.
Arrow Keys to Highlight, ENTER to Select.
Esc for previous menu
2.3.3.4
Create a RAID 1 Volume
RAID 1 volumes can differ based upon the number of disk drives that are installed in your system
at the time of volume creation. For example, when a RAID 1 volume is created with more than two
drives installed in your system, then you have the option of using one of the drives as a global hot
spare. If there are only 2 SCSI disks, then the global hot spare option is not available.
Figure 2-6 shows the RAID 1 volume creation screen when 3 or more SCSI disks are connected.
Naming the RAID Volume
always appear as Volume1. You are free to rename the RAID volume providing it starts with an
alpha character between A and Z in upper or lower case and does not exceed the 15 character limit.
The name may include an “_” (underscore) character. Rename the existing volume name if needed.
Choosing the Size of the RAID Volume
8582, has been selected. Another way to allocate the maximum size available to a RAID volume is
to enter a size value of 0. A value of 0 will automatically allocate all available space to a new RAID
volume. Enter the appropriate volume size.
Create with Hot Spare
The Create with Hot Spare option gives you the ability to define a global hot spare. In Figure 2-6 a
global hot spare is selected (an asterisk indicates the selection). Select Yes to create a hot spare.
Choosing the RAID Volume as a Boot Device
To select the RAID 1 Volume as a boot device select Yes, or select No to create the volume without
selecting it as the boot device. For more information about selecting a boot device see
Section 2.3.4.3. The RAID 1 confirmation screen appears.
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Figure 2-6. Create RAID 1 Volume
Intel(R) Integrated RAID - RAID Configuration Utility Version 4.05
Copyright(c) Intel Corporation 1998-2000 All Rights Reserved
RAID 1 Volume Creation
Enter the name of the RAID Volume: Volume1
Enter the size of the RAID Volume: 8582
Maximum RAID Volume Size: 8582
Create with Hot Spare? *YES
Is this the Boot Device? *YES
NO
NO *YES
NO
SUBMIT
Arrow Keys to Highlight, ENTER to Select.
Esc for previous menu
Select Submit. The RAID 1 confirmation screen appears. If you are satisfied with the selections
you have made for your RAID 1 volume, select Yes in the confirmation screen and the volume
creation process begins.
2.3.3.5
Create a RAID 5 Volume (with 3 Disks)
Figure 2-7 shows the RAID 5 volume creation screen with 3 SCSI disks available.
Naming the RAID Volume
always appear as Volume1. You are free to rename the RAID volume providing it starts with an
alpha character between A and Z in upper or lower case and does not exceed the 15 character limit.
The name may include an “_” (underscore) character. Rename the existing volume name if needed.
Choosing the Size of the RAID Volume
12873, has been selected. Another way to allocate the maximum size available to a RAID volume
is to enter a size value of 0. A value of 0 will automatically allocate all available space to a new
RAID volume. Enter the appropriate volume size.
Choosing the RAID Volume as a Boot Device
To select the RAID 5 Volume as a boot device select Yes, or select No to create the volume without
selecting it as the boot device. For more information about selecting a boot device see
Section 2.3.4.3. The RAID 5 confirmation screen appears.
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Figure 2-7. Create RAID 5 Volume with 3 Disks
Intel(R) Integrated RAID - RAID Configuration Utility Version 4.05
Copyright(c) Intel Corporation 1998-2000 All Rights Reserved
RAID 5 Volume Creation
Enter the name of the RAID Volume: Volume1
Enter the size of the RAID Volume: 12873
Maximum RAID Volume Size: 12873
Is this the Boot Device? *YES
SUBMIT
NO *YES
NO
Arrow Keys to Highlight, ENTER to Select.
Esc for previous menu
Highlight Submit and press Enter. The RAID 5 confirmation screen appears. If you are satisfied
with the selections you have made for your RAID 5 volume, select Yes in the confirmation screen.
The volume is created and begins to initialize.
The RAID 5 Volume Creation Complete, Successful Initialization in Progress screen is displayed
after a RAID 5 volume has been successfully created. This screen automatically updates to show
Note: You do not have to wait for this operation to complete. You may use the newly created RAID
volume at any time.
Figure 2-8. RAID 5 Volume Initialization in Progress
Intel(R) Integrated RAID - RAID Configuration Utility Version 4.05
Copyright(c) Intel Corporation 1998-2000 All Rights Reserved
RAID Volume Creation Complete
Volume Initialization In Progress
Main Menu
EXIT
You may exit and reboot or wait for initialization to complete.
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2.3.3.6
Create a RAID 5 Volume (with more than 3 Disks)
The RAID 5 Volume Creation Screen with more than 3 SCSI disks available is shown in
Naming the RAID Volume
always appear as Volume1. You are free to rename the RAID volume providing it starts with an
alpha character between A and Z in upper or lower case and does not exceed the 15 character limit.
The name may include an “_” (underscore) character. Rename the existing volume name if needed.
Choosing the Size of the RAID Volume
has been selected. Another way to allocate the maximum size available to a RAID volume is to
enter a size value of 0. A value of 0 will automatically allocate all available space to a new RAID
volume. Enter the appropriate volume size.
Create with Hot Spare
The Create with Hot Spare option gives you the ability to define a global hot spare. In Figure 2-9 a
Global hot spare is selected (an asterisk indicates the selection). Select Yes to create a hot spare.
Choosing the RAID Volume as a Boot Device
To select the RAID 5 Volume as a boot device select Yes, or select No to create the volume without
selecting it as the boot device. For more information about selecting a boot device see
Section 2.3.4.3. The RAID 5 confirmation screen appears.
Figure 2-9. Create RAID 5 Volume with more than 3 Disks
Intel(R) Integrated RAID - RAID Configuration Utility Version 4.05
Copyright(c) Intel Corporation 1998-2000 All Rights Reserved
RAID 5 Volume Creation
Enter the name of the RAID Volume: Volume1
Enter the size of the RAID Volume: 8010
Maximum RAID Volume Size: 8010
Create with Hot Spare? *YES
NO
NO
Make this Volume the Boot Device? *YES
SUBMIT
Arrow Keys to Highlight, ENTER to Select.
Esc for previous menu
Select Submit. The RAID 5 confirmation screen appears. If you are satisfied with the selections
you have made for your RAID 5 volume, select Yes in the confirmation screen. The volume is
created and begins to initialize.
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The RAID 5 Volume Creation Complete, Successful Initialization in Progress screen is displayed
after a RAID 5 volume has been successfully created. This screen automatically updates to show
Note: You do not have to wait for this operation to complete. You may use the newly created RAID
volume at any time.
2.3.4
Custom Configuration
Custom configuration allows the user to define pass through disks, format disks and select boot
devices. Click on Custom Configuration in the Main Menu to view the options described in
Figure 2-10. Custom Configuration
Intel(R) Integrated RAID - RAID Configuration Utility Version 4.05
Copyright(c) Intel Corporation 1998-2000 All Rights Reserved
Please select from the following Custom Configuration Options:
Custom Configuration Options: Define Pass Through Disks
Format Disks
Boot Device Select
Arrow Keys to Highlight, ENTER to Select.
Esc for previous menu
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2.3.4.1
Define Pass Through Disks
Figure 2-11. Custom Configuration - Define Pass Through Disks
Intel(R) Integrated RAID - RAID Configuration Utility Version 4.05
Copyright(c) Intel Corporation 1998-2000 All Rights Reserved
Select the disks to Pass Through to the host:
Disk ID
-------
0:0
Size(MB)
--------
4291
Select?
-------
x
0:2
4291
0:3
8678
0:4
4291
0:5
4291
SUBMIT
Arrow Keys to Highlight, ENTER to Select.
Esc for previous menu
Pass Through refers to a drive that is not controlled by the RAID firmware and thus cannot be a
part of a RAID volume. The drive is available to the operating system as an individual disk.
To define a pass-through disk, follow the procedure below.
1. From the main menu select Custom Configuration and press Enter.
2. Highlight the disk to be configured as a Pass Through Drive and press Enter (Disks are listed
by SCSI ID). An X will appear next to the drive selected. (To unselect the drive, highlight the
drive with a X in the Select? column and press Enter. This will unselect the drive from being a
pass-though drive. To exit the Custom Configuration utility and return back to the Main Menu,
press ESC and the utility will exit without saving changes.)
3. Highlight the Submit option and press Enter to view which disk will be configured as Pass-
through Disks and which disks will be used by Intel Integrated RAID.
4. Highlight Yes and press Enter to confirm the selection. A message appears as the drive is
prepared: Disk Pass-Through in progress. Please wait. After completion, another message
appears: Pass-Through Complete. Press any key. Press Enter to return to the Main menu.
Device Select for an explanation of how a pass through disk can be used as a boot device.
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2.3.4.2
Format Disks
Figure 2-12. Custom Configuration - Format Disks
Intel(R) Integrated RAID - RAID Configuration Utility Version 4.05
Copyright(c) Intel Corporation 1998-2000 All Rights Reserved
Select the disks to format:
Disk ID
-------
0:0
Size(MB)
--------
4291
Select?
-------
0:1
4291
0:2
4291
X
X
X
0:3
4291
0:4
4291
SUBMIT
Arrow Keys to Highlight, ENTER to Select.
Esc for previous menu
This feature allows the user to low-level format the selected disk(s). The user must double-confirm
the request before the transaction begins. The user also has the opportunity to cancel the operation
before any action is taken.
To format a disk, follow the procedure below.
1. From the main menu select Custom Configuration and press Enter.
2. Select Format Disks and press Enter.
3. Select disk(s) to format by highlighting them with the arrow keys and pressing Enter to mark
4. An X will appear under the Select column next to the disk. Disks are identified by channel #
and then SCSI ID #.
5. Select Submit, press Enter to confirm the selection.
6. Select Yes at the first confirmation prompt, then Yes at the 2nd confirmation prompt to begin
formatting the disk(s). You may cancel your action to format the disk(s) at anytime before
pressing Enter at the 2nd confirmation screen.
7. Once the disk(s) begins to be formatted, a message appears stating the disk(s) is being
formatted. After completion, a message appears confirming the format is complete. Press any
key to return to the Custom Configuration screen.
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2.3.4.3
Boot Device Select
Figure 2-13. Custom Configuration - Boot Device Select
Intel(R) Integrated RAID - RAID Configuration Utility Version 4.05
Copyright(c) Intel Corporation 1998-2000 All Rights Reserved
Select the Boot Device:
Device
Size(MB)
--------
8582
Select?
-------
x
----------------
Volume1
0:0
8582
0:1
8582
SUBMIT
Arrow Keys to Highlight, ENTER to Select.
Esc for previous menu
The selectable boot device option allows the user to select either one RAID volume or one Pass-
through disk as a boot device. This option allows the user to create an Intel Integrated RAID
volume while selecting it as the boot device (booting RAID Volume) which the user will install and
boot an OS from. The user may instead select a disk that is passed through to the host to be the boot
device. In either case, the device is managed through the system BIOS and listed in the BIOS list of
boot devices.
To select a Intel Integrated RAID volume as the boot device when creating the volume, follow the
procedure listed under creating a RAID volume. To select a Intel Integrated RAID volume as the
boot device after creating a volume, follow the procedure below.
1. From the main menu select Custom Configuration and press Enter.
2. Select Boot Device Select and press Enter.
3. Select the volume to be used as the Boot Device by highlighting it with the arrow keys and
pressing Enter to mark. Volumes are listed alphabetically. An x will appear under the Select
column next to the volume selected. See Figure 2-13.
Note: To unselect a disk from becoming a boot device, highlight the disk selected as a boot
device and press Enter to remove the X or select another disk You may cancel your action at
any time by selecting Cancel and pressing Enter, or hitting Esc.
4. Select Submit, press Enter to confirm the selection.
To select a Pass-through Device as the boot device, follow the procedure below.
1. From the main menu select Custom Configuration and press Enter.
2. Select Boot Device Select and press Enter.
3. Select the disk to be set as the Boot Device by highlighting it with the arrow keys and press
4. An x will appear under the Select column next to the disk. Disks are identified by channel
channel 0 and SCSI ID number 0 (0:0).
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5. Select Submit, press Enter to confirm the selection. You may cancel your action at any time by
selecting Cancel and pressing Enter, or hitting Esc.
2.3.5
Display Volume Information in RAID Configuration Utility
Click the Display Volume Information button in the RAID Configuration Utility main menu to
information. More detailed information may be obtained from Intel Integrated RAID Storage
Figure 2-14. Display Volume Information
Intel(R) Integrated RAID - RAID Configuration Utility Version 4.05
Copyright(c) Intel Corporation 1998-2000 All Rights Reserved
Display Volume Information
Name
---------- ---------
Volume1 12873
Size (MB)
Level
-----
5
# of Disks Status
---------- ----------
5
Normal
Number of Hot Spares: 1
Esc for previous menu
2.3.6
Delete a RAID Volume in RAID Configuration Utility
Figure 2-15 the first volume is selected. If no RAID volumes are listed, then the only selectable
Enter to delete the highlighted volume. Two confirmation screens appear to verify that you wish to
delete the volume.
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Figure 2-15. Select RAID Volume to Delete
Intel(R) Integrated RAID - RAID Configuration Utility Version 4.05
Copyright(c) Intel Corporation 1998-2000 All Rights Reserved
Select the RAID Volume to Delete
Name
---------- ---------
Volume1 12873
Size (MB)
Level
-----
5
# of Disks Status
---------- ----------
5
Normal
Reset Entire Configuration
Arrow Keys to Highlight, ENTER to Select.
Esc for previous menu
The Volume Deletion Successful screen indicates that a RAID volume was successfully deleted.
This action takes approximately 10 seconds to complete. Any key pressed returns the user to the
RAID Configuration Utility main menu. The status line is updated to show the newly deleted
RAID Volume.
2.3.7
Reset an Entire Configuration in RAID Configuration Utility
Use the Reset Entire Configuration screen to reset the entire configuration of your system. To use
Warning: If you reset the configuration in RAID Configuration Utility, then all volumes and spares on
all disks are lost. If the OS is installed on a RAID volume, then the OS will be deleted.
Confirmation screen appears.
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Figure 2-16. Reset Entire RAID Configuration
Intel(R) Integrated RAID - RAID Configuration Utility Version 4.05
Copyright(c) Intel Corporation 1998-2000 All Rights Reserved
Select the RAID Volume to Delete
Name
---------- ---------
Volume1 12873
Size (MB)
Level
-----
5
# of Disks Status
---------- ----------
5
Normal
Reset Entire Configuration
Arrow Keys to Highlight, ENTER to Select.
Esc for previous menu
Select Yes to reset the entire configuration. The Configuration Reset in Progress screen appears.
This screen indicates that the configuration is being reset.
2.3.8
Display Help Text
This option displays online help.
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2.4
Advanced RAID Configuration Utility
2.4.1
Introduction
Advanced RAID Configuration Utility (RCU) is a pre-OS DOS based utility used to create
multiple volumes. Advanced RCU is an alternative to the RCU, which can only create more one
RAID volume at a time. However, the RCU must be used to select the boot device. See
Section 2.3.4 for more information on selecting a boot device.
The Advanced RCU interface is organized exactly as the Storage Console graphical user interface
but without the menu. For a full description of Advanced RCU functionality and its use see
Section 4.3.4, Intel® Integrated RAID Storage Console. (The Storage Console is the browser-
based version of the Advanced RCU.)
Use Advanced RCU to:
• Create and configure more than one RAID volume
• Select specific drives to be part of a RAID volume
• Display Volume information
• Delete a RAID Volume
• Reset an Entire RAID Configuration
• Display Help Text
• Format disks
• Pass-through disks to OS
• Add disks to the server
2.4.2
Keyboard Navigation
Table 2-3. Advanced RCU Keyboard Commands
Command
Functionality
Arrow Key Right
Arrow Key Left
Arrow Key Down
Arrow Key Up
Enter
Follow a link
Go Back
Move down (within a screen)
Move up (within a screen)
Select or submit an action
2.4.3
How to Invoke Advanced RCU
1. Boot the server from the Intel® Integrated RAID CD-ROM.
2. At the ROM-DOS menu select option 3, Advanced RCU.
found in the system.
4. Follow the prompts (press Enter 3 times) to continue to the Advanced RCU Main menu.
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Figure 2-17. Advanced RCU Configuration Menu
RAID Configuration: Main (p1 of 1)
Intel Integrated RAID Configuration Menu:
=========================================
Integrated RAID Controller: 0 (OK)
(Form submit button) Use right-arrow or <return> to submit.
ARROW KEYS: Up and Down to move. Right to follow a link; Left to go back.
OTHER KEYS: Esc to jump to Main or IOP Configuration page; 'q' to QUIT
Figure 2-18. Advanced RCU Configuration Main Menu
Intel Integrated RAID Storage Console (3.13) (p1 of 1)
RAID Volumes
--> View/Actions
--> Create Typical
--> Create Custom
--> Modify Volume
Physical Disks
--> View Actions
Logical Arrays
--> View/Actions
--> Expand Array
Enclosures
--> View
Utilities
--> View Config
--> Reset
--> Bus Scan
--> Options
Commands: Use arrow Keys to move, '<-' to go back.
ARROW KEYS: Up and Down to move. Right to follow a link; Left to go back.
OTHER KEYS: Esc to jump to Main or IOP Configuration page; 'q' to QUIT
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2.5
Intel® Server RAID Controller U3-1 Setup and
Installation
Note: The Intel Server RAID Controller U3-1 may not come with a memory module (DIMM). If the
approved memory list at: http://support.intel.com/support/motherboards/server/srcu31.
2.5.1
Overview of Setup and Installation for Local Administration
of NT Server
This chapter describes the installation procedures for SRCU31 on NT Server. These procedures
include hardware installation, the creation and configuration of a RAID volume, OS installation
and the installation of the SRCU31 software on servers requiring the ability to be locally managed.
Figure 2-19 illustrates the typical uses for this product.
Figure 2-19. Installing the Operating System on an SRCU31 RAID Volume, a Pass-through
Disk or other Storage Device or Installing SRCU31 into a System with an Existing
Operating System
Begin
Installation of
OS on a
SRCU31
Volume
Run
SRCU31
Setup
Gather Required
Software and
Hardware
Create Bootable
RAID Volume
Using RCU
Create OS
Installation
Driver Diskette
Install
Adapter Card
Install OS on a RAID
Volume
Begin
Installation of
OS on a
Pass-Thru or
other Storage
Device
Create Pass-Thru
Disk and Select it
as Boot Volume
Using RCU
Install OS on a
Pass-Thru or
other Storage
Device
Run
SRCU31
Setup
Create OS
Installation
Driver Diskette
Gather Required
Software and
Hardware
Install
Adapter Card
Begin
Installation of
SRCU31
into a System
with an
Gather Required
Hardware
and
Run
SRCU31
Setup
Install
Adapter Card
Back Up
Server
Update the OS
Software
Existing OS
2.5.2
Setup and Installation for Local Administration of Microsoft
Windows NT* Server
2.5.2.1
In this Section
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2.5.2.2
RAID Requirements for Microsoft Windows NT Server 4.0
Note: This document, when referring NT Server 4.0, also applies to the following Windows NT 4.0
Server subtypes:
• Microsoft Windows NT Server 4.0 Enterprise Edition
When installing the SRCU31 kit for Microsoft Windows NT Server, note the following system
requirements.
Have all required system hardware and software components available before proceeding with the
setup and installation.
RAID Hardware Requirements
• Server with CD-ROM Drive not attached to Intel® Server RAID Controller U3-1
• One available PCI slot (64bit, 33MHz recommended)
• Monitor display resolution of 800 x 600 or higher (recommended)
• Intel® Server RAID Controller U3-1 Adapter Card
• PCI 2.2 Compliant System BIOS
• Memory: 3.3v, 168-pin gold-plated, unbuffered PC100, ECC, SDRAM single or double row,
DIMM modules that are of 32MB, 64MB, 128MB capacities (see supported parts at http://
support.intel.com/support/motherboards/server/srcu31)
RAID Software Requirements
• SRCU31 CD-ROM
• Hard Disk Space: 9 MB Minimum
• SRCU31 Windows NT Installation Diskette (Microsoft Windows NT SCSI Miniport
• Microsoft Windows NT Server 4.0†
• Microsoft Windows NT 4.0 Service Pack 5 or greater†
• Microsoft Internet Explorer 4.0 or greater†
Note: Microsoft Internet Explorer can be downloaded from the Microsoft website (www.microsoft.com)
and is also included in the Microsoft Windows NT 4.0 Option Pack (available as web download or
CD).
† Not supplied with SRCU31.
Warning: Do not install OSMs (Operating System Service Modules) downloaded from OS vendor websites.
An OSM is the operating system driver portion of the I2O split driver model. The OSMs provided
on the SRCU31 CD-ROM are a later version than the OSMs currently provided by OS vendors.
Using OSMs other than those provided on the SRCU31 CD-ROM may yield unpredictable results.
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2.5.2.3
SRCU31 Hardware Installation
The SRCU31 comes with the Intel Integrated RAID firmware already programmed into the flash
memory. Note that if the memory DIMM is not provided with the adapter at the time of purchase,
you must install an approved unbuffered, PC100, ECC, SDRAM DIMM into the memory socket
prior to SRCU31 installation. See the Hardware Requirements or refer to the approved memory list
at http://support.intel.com/support/motherboards/server/srcu31 to determine an approved memory
DIMM for use in the adapter.
Warning: Shock hazards may be present inside the unit in which this card is being installed. Disconnect all
power cords to the unit before the removal of any covers.
Follow the warnings noted in your computers user or service manual before installing this board.
ONLY after all the covers are reinstalled should you reattach the power cords and power up the unit
for the software installation and use.
Note: Take precautions to prevent electrostatic discharge (ESD) damage before handling the SRCU31
Adapter Card.
1. Power down the system, disconnect power cord(s) and remove the system cover.
2. Install the SRCU31 into an available PCI slot. Connect one end of the SCSI cable to the
internal (68 pin) or external (VHDCI) SCSI connector on the SRCU31. Connect the other end
of the SCSI cable to the SCSI drives or drive enclosure.
3. Replace the system cover, reconnect power cord(s).
Note: SRCU31 will work in a 32bit slot, however, a 64bit, 33 MHz PCI slot is recommended. Consult the
system guide for the target server board to determine an appropriate 64bit, 33 MHz PCI slot.
Ensure that the ends of the SCSI bus are properly terminated. Consult the documentation for the
drives or drive enclosure for termination details.
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2.5.2.4
Installing Microsoft Windows NT Server 4.0 on a Intel® Integrated
RAID Volume
This procedure installs Microsoft Windows NT Server 4.0 on an Intel Integrated RAID volume.
SRCU31 Hardware Installation
Intel Integrated RAID Software Installation
RAID Configuration Utility in the user’s manual to create and configure a RAID volume.
Once a RAID volume is created and configured, return to this procedure to install the
operating system.
2. Run the latest virus scan on any downloaded diskettes used for installation or on any existing
volumes.
3. Create a SRCU31 Microsoft Windows NT SCSI Miniport Diskette.
a. Insert the Intel Integrated RAID CD-ROM into the target system and restart the system to
boot from the CD-ROM.
b. When the ROM-DOS Startup Menu appears select option #1, Make Diskettes.
c. When the Select a Diskette to Create screen appears, select Windows NT Installation. A
command window then appears.
d. Insert a blank high-density diskette in drive A: and press Enter to create the Windows NT
SCSI Miniport Diskette. Alternatively, the CD-ROM can be inserted into a different
system running Windows 95, 98 or NT. The CD-ROM’s auto-run feature will bring up a
menu that will allow creation of the SRCU31 NT Installation Diskette.
4. Install the following required software:
a. Microsoft Windows NT Server 4.0
Select the scenario below (1 or 2) which matches your installation to complete the
Microsoft Windows NT SCSI diskette miniport driver installation.
Warning: The miniport driver is a temporary driver used for installation only. Once NT is running, you must
install the permanent RAID device drivers using the SRCU31 CD-ROM.
1. If you are installing NT with boot disks (booting from diskettes initially to setup NT),
during install let NT detect the storage devices in your system. When device detection is
complete, select S to specify additional storage devices, then select Other. Insert the
Microsoft Windows NT installation diskette in the floppy drive. Press Enter to select the
2. If you are installing NT without boot disks, (for example, you are booting with the
NT Server CD-ROM), press F6 as soon as the blue screen appears to ensure that the
Microsoft Windows NT installation diskette can be loaded when specifying Other
Diskettes. Otherwise, the NT installation program will not load the I2O Miniport Driver
from the Microsoft Windows NT installation diskette. When device detection is complete,
select S to specify additional storage devices and then select Other. Insert the Microsoft
Windows NT installation diskette in the floppy drive. Press Enter to select the I2O
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Advanced Installation Steps
b. During Windows NT installation install the following component:
— TCP/IP
c. After the NT installation is complete, install the following components and software:
— Microsoft Windows NT 4.0 Service Pack 5 or greater
— Microsoft Internet Explorer 4.00 or greater
5. If your browser uses a proxy server, then configure your browser using the procedure in
Section B.6, “Browser Configuration During Initial Installation” on page B-5 and return to this
6. Install the SRCU31 software (run the SRCU31 setup) using the SRCU31 CD-ROM.
Note: You must have administrative level permissions to install SRCU31 software. This
procedure assumes that the SRCU31 hardware and Windows NT server are installed and
operational in your system.
a. Insert the SRCU31 CD-ROM in the CD-ROM drive. If the Software Installation Main
Menu does not appear, then run the setup.exe file that resides at:
<CD-ROM root>\os_setup\winnt\setup.exe on the CD-ROM.
Figure 2-20. Intel® Integrated RAID Software Installer Main Menu
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Advanced Installation Steps
follow the on screen prompts to complete the installation.
Note: The DMI and SNMP components are not selected by default. Refer to section
Storage Console” chapter for information on DMI and SNMP installation.
A progress bar appears that measures the progress of the SRCU31 software setup. When
this screen completes, you have completed the SRCU31 setup.
and RAID Monitor.
using Storage Console.
Figure 2-21. Adding Components
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2.5.2.5
Installing Microsoft Windows NT Server 4.0 on a Pass-through Disk
or other Storage Device
This procedure installs Microsoft Windows NT Server 4.0 on a pass-through disk or other storage
device. It is typically used on a system where the operating system is on a disk not controlled by
SRCU31 Hardware Installation
Intel Integrated RAID Software Installation
operating system.
a. Create a pass-through disk and select it as the boot device. Using the RAID Configuration
pass-through disk and select it as the boot device (see “Custom Configuration” on
page 2-12 for more information on creating a pass-through disk). The operating system
will be installed on this disk. You may choose to create more than one pass-through disk at
this time.
3. Run the latest virus scan on on any existing volumes and any downloaded diskettes used for
installation.
4. Install the following required software components. If you are installing Microsoft Windows
Server on another storage device, then ensure the CD-ROM drivers are detected during
a. Microsoft Windows NT Server 4.0
Select the scenario below (1 or 2) that matches your installation to complete the Microsoft
Windows NT SCSI diskette miniport driver installation.
Warning: The miniport driver is a temporary driver used for installation only. Once NT is running, you must
install the permanent RAID device drivers using the SRCU31 CD-ROM.
1. If you are installing NT with boot disks (booting from diskettes initially to setup NT),
during install let NT detect the storage devices in your system. When device detection is
complete, select S to specify additional storage devices, then select Other. Insert the
Microsoft Windows NT installation diskette in the floppy drive. Press Enter to select the
2. If you are installing NT without boot disks, (for example, you are booting with the
NT Server CD-ROM), press F6 as soon as the blue screen appears to ensure that the
Microsoft Windows NT installation diskette can be loaded when specifying Other
Diskettes. Otherwise, the NT installation program will not load the I2O Miniport Driver
from the Microsoft Windows NT installation diskette. When device detection is complete,
select S to specify additional storage devices and then select Other. Insert the Microsoft
Windows NT installation diskette in the floppy drive. Press Enter to select the I2O
b. During Windows NT installation install the following component:
— TCP/IP
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Advanced Installation Steps
c. After the NT installation is complete, install the following components and software:
— Microsoft Windows NT 4.0 Service Pack 5 or greater
— Microsoft Internet Explorer 4.00 or greater
5. If your browser uses a proxy server, then configure your browser using the procedure in
Section B.6, “Browser Configuration During Initial Installation” on page B-5 and return to this
6. Install the SRCU31 software (run the SRCU31 setup).
Note: You must have administrative level permissions to install SRCU31 software. This
procedure assumes that the SRCU31 hardware and Windows NT server are installed and
operational in your system.
a. Insert the SRCU31 CD-ROM in the CD-ROM drive. If the Software Installation Main
Menu does not appear, then run the setup.exe file that resides at:
<CD-ROM root>\os_setup\winnt\setup.exe on the CD-ROM.
installation.
storage console component by clicking on the remote storage console box.
Note: The DMI and SNMP components are not selected by default. Refer to section
Section 4.2, Intel® Integrated RAID Software Component Installation for information on
DMI and SNMP installation.
A progress bar appears that measures the progress of the SRCU31 setup. When this screen
completes, you have completed the SRCU31 setup.
and RAID Monitor.
Storage Console” on page 4-12 to customize your RAID volumes using Storage Console.
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2.5.2.6
Install Intel® Server RAID Controller U3-1 on an Existing NT 4.0
Server
This procedure installs SRCU31 into a system with an existing operating system installed. The
procedure ensures that the necessary software components are installed before installing SRCU31.
Follow the required procedure below to install SRCU31.
2. Back up your server.
3. Run the latest virus scan on any downloaded diskettes used for installation or on any existing
volumes.
4. Update Microsoft Windows NT Server 4.0 with the following component:
— TCP/IP
5. After the NT installation update is complete, install the following components and software:
— Microsoft Windows NT 4.0 Service Pack 5 or greater
— Microsoft Internet Explorer 4.00 or greater
6. If your browser uses a proxy server, then configure your browser using the procedure in
Section B.6, “Browser Configuration During Initial Installation” on page B-5 and return to this
7. SRCU31 Hardware Installation
The adapter may or may not come with a SDRAM ECC DIMM inserted into the memory
socket. If it does, then the adapter is ready to be installed into the server as the Intel Integrated
RAID software is programmed into the flash memory.
If the SDRAM ECC DIMM is not inserted into the memory socket, then acquire a supported
32, 64 or 128 SDRAM ECC DIMM and insert it into the memory socket of the adapter. See
supported parts at http://support.intel.com/support/motherboards/server/srcu31.
Warning: Shock hazards may be present inside the unit in which this card is being installed.
Disconnect all power cords to the unit before removal of any covers.
Follow the warnings noted in your computers user or service manual before installing this
board. ONLY after all the covers are reinstalled should you reattach the power cords and
power up the unit for the software installation and use.
Note: Take precautions to prevent electrostatic discharge (ESD) damage before handling the
SRCU31 Adapter Card.
a. Power down the system, disconnect power cord(s) and remove the system cover.
b. Install the SRCU31 into an available PCI slot. Connect one end of the SCSI cable to the
internal (68 pin) or external (VHDCI) SCSI connector on the SRCU31. Connect the other
end of the SCSI cable to the SCSI drives or drive enclosure.
c. Replace the system cover, reconnect power cord(s).
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Note: SRCU31 will work in a 32bit slot, however, a 64bit, 33 MHz PCI slot is
recommended. Consult the system guide for the target server board to determine an
appropriate 64bit, 33 MHz PCI slot.
Note: Ensure that the ends of the SCSI bus are properly terminated. Consult the
documentation for the drives or drive enclosure for termination details.
8. Intel Integrated RAID Software Installation
Invoke Advanced RCU” on page 2-19 to create and configure a RAID volume. Once a RAID
volume is created and configured, return to this procedure to install the SRCU31 software.
10. Install the SRCU31 software (run the SRCU31 setup).
Note: You must have administrative level permissions to install SRCU31 software. This
procedure assumes that the SRCU31 hardware and Windows NT server are installed and
operational in your system.
a. Insert the SRCU31 CD-ROM in the CD-ROM drive. If the Software Installation Main
Menu does not appear, then run the setup.exe file that resides at:
<CD-ROM root>\os_setup\winnt\setup.exe on the CD-ROM.
installation.
configuration and click on Next.
Note: The DMI and SNMP components are not selected by default. Refer to section
Storage Console” chapter for information on DMI and SNMP installation.
A progress bar appears that measures the progress of the SRCU31 setup. When this screen
completes, you have completed the SRCU31 setup.
and RAID Monitor.
Storage Console” on page 4-12 to customize your RAID volumes using Storage Console.
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2.5.3
Overview of Setup and Installation for Remote
Administration for NT Server
This chapter describes the installation procedures for SRCU31. These procedures include hardware
installation, the creation and configuration of a RAID volume, OS installation and the installation
of the SRCU31 software on servers requiring the ability to be remotely managed. Figure 2-23
illustrates the typical uses for this product.
Figure 2-22. Remote Administration for NT Server
Workstation Remotely Administering NT Servers
AA
BB
CC
DD
Remote Servers
Figure 2-23. Installing the Operating System on an SRCU31 RAID Volume, a Pass-through
Disk/IDE or Installing SRCU31 into a System with an Existing Operating System
Begin
Installation of
OS on a
SRCU31
Volume
Run
SRCU31
Setup
Gather Required
Software and
Hardware
Create Bootable
RAID Volume
Using RCU
Create OS
Installation
Driver Diskette
Install
Adapter Card
Install OS on a RAID
Volume
Begin
Installation of
OS on a
Pass-Thru or
other Storage
Device
Create Pass-Thru
Disk and Select it
as Boot Volume
Using RCU
Install OS on a
Pass-Thru or
other Storage
Device
Run
SRCU31
Setup
Create OS
Installation
Driver Diskette
Gather Required
Software and
Hardware
Install
Adapter Card
Begin
Installation of
SRCU31
into a System
with an
Gather Required
Hardware
and
Run
SRCU31
Setup
Install
Adapter Card
Back Up
Server
Update the OS
Software
Existing OS
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Advanced Installation Steps
2.5.4
Setup and Installation for Microsoft Windows NT* Server
4.0
2.5.4.1
In this Section
2.5.4.2
RAID Requirements for Microsoft Windows NT Server 4.0
Note: This document, when referring to NT Server 4.0, also applies to the following Windows NT 4.0
Server subtypes:
• Microsoft Windows NT Server 4.0 Enterprise Edition
When installing the SRCU31 kit for Microsoft Windows NT Server, note the following system
requirements.
Have all required system hardware and software components available before proceeding with the
setup and installation.
RAID Hardware Requirements
• Server with CD-ROM Drive not attached to Intel® Server RAID Controller U3-1
• One available PCI slot (64bit, 33MHz recommended)
• Monitor display resolution of 800 x 600 or higher (recommended)
• Intel® Server RAID Controller U3-1 Adapter Card
• PCI 2.2 Compliant System BIOS
• Memory: 3.3v, 168-pin gold-plated, unbuffered PC100, ECC, SDRAM single or double row,
DIMM modules that are of 32MB, 64MB, 128MB capacities (see supported parts at http://
support.intel.com/support/motherboards/server/srcu31)
RAID Software Requirements
• SRCU31 CD-ROM
• Hard Disk Space: 9 MB Minimum
• Windows NT Installation Diskette (Microsoft Windows NT SCSI Miniport Diskette). See
Chapter 3, “Exploring the Utilities” to create this diskette.
• Microsoft Windows NT Server 4.0†
• Microsoft Windows NT 4.0 Service Pack 5 or greater†
• Microsoft Internet Explorer 4.0 or greater or Netscape 4.08 or greater†
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Advanced Installation Steps
Note: Microsoft Internet Explorer can be downloaded from the Microsoft website (www.microsoft.com)
and is also included in the Microsoft Windows NT 4.0 Option Pack (available as web download or
CD).
† Not supplied with SRCU31.
Warning: Do not install OSMs (Operating System Service Modules) downloaded from OS vendor websites.
An OSM is the operating system driver portion of the I2O split driver model. The OSMs provided
on the SRCU31 CD-ROM are a later version than the OSMs currently provided by OS vendors.
Using OSMs other than those provided on the SRCU31 CD-ROM may yield unpredictable results.
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Advanced Installation Steps
2.5.4.3
Installing Microsoft Windows NT Server 4.0 on a Intel® Integrated
RAID Volume
This procedure installs Microsoft Windows NT Server on an Intel Integrated RAID volume. Have
SRCU31 Hardware Installation
Intel Integrated RAID Software Installation
RAID Configuration Utility in the user’s manual to create and configure a RAID volume.
Once a RAID volume is created and configured, return to this procedure to install the
operating system.
2. Run the latest virus scan on any downloaded diskettes used for installation or on any existing
volumes.
3. Create a SRCU31 Microsoft Windows NT SCSI Miniport Diskette.
a. Insert the Intel Integrated RAID CD-ROM into the target system and restart the system to
boot from the CD-ROM.
b. When the ROM-DOS Startup Menu appears select option #1, Make Diskettes.
c. When the Select a Diskette to Create screen appears, select Windows NT Installation. A
command window then appears.
d. Insert a blank high-density diskette in drive A: and press Enter to create the Windows NT
SCSI Miniport Diskette. Alternatively, the CD-ROM can be inserted into a different
system running Windows 95, 98 or NT. The CD-ROM’s auto-run feature will bring up a
menu that will allow creation of the SRCU31 NT Installation Diskette.
4. Install the following required software:
a. Microsoft Windows NT Server 4.0
Select the scenario below (1 or 2) which matches your installation to complete the
Microsoft Windows NT SCSI diskette miniport driver installation.
Warning: The miniport driver is a temporary driver used for installation only. Once NT is running, you must
install the permanent RAID device drivers using the SRCU31 CD-ROM.
1. If you are installing NT with boot disks (booting from diskettes initially to setup NT),
during install let NT detect the storage devices in your system. When device detection is
complete, select S to specify additional storage devices, then select Other. Insert the
Microsoft Windows NT installation diskette in the floppy drive. Press Enter to select the
2. If you are installing NT without boot disks, (for example, you are booting with the
NT Server CD-ROM), press F6 as soon as the blue screen appears to ensure that the
Microsoft Windows NT installation diskette can be loaded when specifying Other
Diskettes. Otherwise, the NT installation program will not load the I2O Miniport Driver
from the Microsoft Windows NT installation diskette. When device detection is complete,
select S to specify additional storage devices and then select Other. Insert the Microsoft
Windows NT installation diskette in the floppy drive. Press Enter to select the I2O
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b. During Windows NT installation install the following components:
— TCP/IP
— Microsoft Internet Information Server 2.0.
c. After the NT installation is complete, install the following components and software:
— Microsoft Windows NT 4.0 Service Pack 5 or greater (This will automatically upgrade
Internet Information Server 2.0 to Internet Information Server 3.0.).
— Microsoft Internet Explorer 4.00 or greater (recommended) or Netscape Navigator
4.08 or greater.
5. If your browser uses a proxy server, then configure your browser using the procedure in
Section B.6, “Browser Configuration During Initial Installation” on page B-5 and return to this
6. Configure Microsoft Internet Information Server (IIS)
Warning: Due to added security in SRCU31, anonymous connections must be disabled in
Microsoft IIS in order to execute the SRCU31 configuration utility in NT. If anonymous
connections are allowed to IIS on the target server, then the following message will appear on
the web browser after launching the SRCU31 configuration utility shortcut:
Unable to open Driver
Could not open I2O Driver
To avoid the problem described above when attempting to run Storage Console, disable Allow
Anonymous connections to Microsoft IIS. Follow the directions below to disable Allow
Anonymous connections.
Note: If you need to use the World Wide Web service capabilities of Internet Information
Server 4.0 to publish a web site on a server using SRCU31, install IIS 4.0. Reconfigure IIS
to this procedure when completed.
If IIS 3.0 is installed on a FAT partition go to step 7. If you need to use IIS 4.0, reconfigure IIS
step 8 when completed. If you are using Microsoft IIS 3.0 on an NTFS partition, proceed to
7. Configuring Microsoft IIS 3.0
a. Start Internet Services Manager from the Microsoft Internet Server program group.
b. Double-click on the server name in the WWW Service row (top computer name).
c. Under the Service tab in the WWW Service Properties window clear the Allow Anonymous
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Figure 2-24. WWW Service Properties Window
d. Select OK and close Internet Service Manager.
IIS for use with Netscape Navigator and then return to this procedure. If Microsoft Internet
Explorer is used continue with this procedure.
9. Install the SRCU31 software (run the SRCU31 setup).
Note: You must have administrative level permissions to install SRCU31 software. This
procedure assumes that the SRCU31 hardware and Windows NT server are installed and
operational in your system.
a. Insert the SRCU31 CD-ROM in the CD-ROM drive. If the Software Installation Main
Menu does not appear, then run the setup.exe file that resides at:
<CD-ROM root>\os_setup\winnt\setup.exe on the CD-ROM.
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Figure 2-25. Intel® Integrated RAID Software Installer Main Menu
follow the on screen prompts to complete the installation.
Note: The DMI and SNMP components are not selected by default. Refer to section
Storage Console” chapter for information on DMI and SNMP installation.
A progress bar appears that measures the progress of the SRCU31 software setup. When
this screen completes, you have completed the SRCU31 setup.
and RAID Monitor.
Storage Console” on page 4-12 to customize your RAID volumes using Storage Console.
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2.5.4.4
Installing Microsoft Windows NT Server 4.0 on a Pass-through Disk
or another Storage Device
This procedure installs Microsoft Windows NT Server 4.0 on a pass-through disk or another
storage device. It is typically used on a system where the operating system is on a disk not
controlled by SRCU31. Have all hardware and software on hand. See system requirements in
SRCU31 Hardware Installation
Intel Integrated RAID Software Installation
operating system.
a. Create a pass-through disk and select it as the boot device. Using the RAID Configuration
pass-through disk and select it as the boot device (see “Custom Configuration” on
page 2-12 for more information on creating a pass-through disk). The operating system
will be installed on this disk. You may choose to create more than one pass-through disk at
this time.
3. Run the latest virus scan on on any existing volumes and any downloaded diskettes used for
installation.
4. Install the following required software components. If you are installing Microsoft Windows
Server on another storage device, then ensure the CD-ROM drivers are detected during
a. Microsoft Windows NT Server 4.0
Select the scenario below (1 or 2) that matches your installation to complete the Microsoft
Windows NT SCSI diskette miniport driver installation.
Warning: The miniport driver is a temporary driver used for installation only. Once NT is running, you must
install the permanent RAID device drivers using the SRCU31 CD-ROM.
1. If you are installing NT with boot disks (booting from diskettes initially to setup NT),
during install let NT detect the storage devices in your system. When device detection is
complete, select S to specify additional storage devices, then select Other. Insert the
Microsoft Windows NT installation diskette in the floppy drive. Press Enter to select the
2. If you are installing NT without boot disks, (for example, you are booting with the
NT Server CD-ROM), press F6 as soon as the blue screen appears to ensure that the
Microsoft Windows NT installation diskette can be loaded when specifying Other
Diskettes. Otherwise, the NT installation program will not load the I2O Miniport Driver
from the Microsoft Windows NT installation diskette. When device detection is complete,
select S to specify additional storage devices and then select Other. Insert the Microsoft
Windows NT installation diskette in the floppy drive. Press Enter to select the I2O
b. During Windows NT installation install the following components:
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— TCP/IP
— Microsoft Internet Information Server 2.0.
c. After the NT installation is complete, install the following components and software:
— Microsoft Windows NT 4.0 Service Pack 5 or greater (This will automatically upgrade
Internet Information Server 2.0 to Internet Information Server 3.0.).
— Microsoft Internet Explorer 4.00 or greater (recommended) or Netscape Navigator
4.08 or greater.
5. If your browser uses a proxy server, then configure your browser using the procedure in
Section B.6, “Browser Configuration During Initial Installation” on page B-5 and return to this
6. Configure Microsoft Internet Information Server
Warning: Due to added security in SRCU31, anonymous connections must be disabled in
Microsoft Internet Information Server (IIS) in order to execute the SRCU31 configuration
utility in NT. If anonymous connections are allowed to IIS on the target server, then the
following message will appear on the web browser after launching the SRCU31 configuration
utility shortcut:
Unable to open Driver
Could not open I2O Driver
To avoid the problem described above when attempting to run Storage Console, disable Allow
Anonymous connections to Microsoft IIS. Follow the directions below to disable Allow
Anonymous connections.
Note: If you need to use the World Wide Web service capabilities of Internet Information
Server 4.0 to publish a web site on a server using SRCU31, install IIS 4.0. Reconfigure IIS
to this procedure when completed.
If IIS 3.0 is installed on a FAT partition go to step 7. If you need to use IIS 4.0, reconfigure IIS
step 8 when completed. If you are using Microsoft IIS 3.0 on an NTFS partition, proceed to
7. Configuring Microsoft IIS 3.0
a. Start Internet Services Manager from the Microsoft Internet Server program group.
b. Double-click on the server name in the WWW Service row (top computer name).
c. Under the Service tab in the WWW Service Properties window, clear the Allow
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Figure 2-27. WWW Service Properties Window
d. Select OK and close Internet Service Manager.
IIS for use with Netscape Navigator and then return to this procedure. If Microsoft Internet
Explorer is used continue with this procedure.
9. Install the SRCU31 software (run the SRCU31 setup).
Note: You must have administrative level permissions to install SRCU31 software. This
procedure assumes that the SRCU31 hardware and Windows NT server are installed and
operational in your system.
a. Insert the SRCU31 CD-ROM in the CD-ROM drive. If the Software Installation Main
Menu does not appear, then run the setup.exe file that resides at:
<CD-ROM root>\os_setup\winnt\setup.exe on the CD-ROM.
installation.
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storage console component by clicking on the remote storage console box.
Note: The DMI and SNMP components are not selected by default. Refer to section
Section 4.2, Intel® Integrated RAID Software Component Installation for information on
DMI and SNMP installation.
A progress bar appears that measures the progress of the SRCU31 setup. When this screen
completes, you have completed the SRCU31 setup.
and RAID Monitor.
Storage Console” on page 4-12 to customize your RAID volumes using Storage Console.
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2.5.4.5
Install Intel Server RAID Controller U3-1 on an Existing NT 4.0 Server
This procedure installs SRCU31 into a system with an existing operating system installed. The
procedure ensures that the necessary software components are installed before installing SRCU31.
Follow the required procedure below to install SRCU31.
2. Back up your server.
3. Run the latest virus scan on any downloaded diskettes used for installation or on any existing
volumes.
4. Update Microsoft Windows NT Server 4.0 with the following software:
— TCP/IP
— Microsoft Internet Information Server (IIS) 2.0.
5. After the NT installation update is complete, install the following components and software:
— Microsoft Windows NT 4.0 Service Pack 5 or greater (This will automatically upgrade IIS
2.0 to IIS 3.0.).
— Microsoft Internet Explorer 4.00 or greater (recommended) or Netscape Navigator 4.08 or
greater.
6. If your browser uses a proxy server, then configure your browser using the procedure in
Section B.6, “Browser Configuration During Initial Installation” on page B-5 and return to this
7. Configure Microsoft IIS
Warning: Due to added security in SRCU31, anonymous connections must be disabled in
Microsoft IIS in order to execute the SRCU31 configuration utility in NT. If anonymous
connections are allowed to IIS on the target server, then the following message will appear on
the web browser after launching the SRCU31 configuration utility shortcut:
Unable to open Driver
Could not open I2O Driver
To avoid the problem described above when attempting to run Storage Console, disable Allow
Anonymous connections to Microsoft IIS. Follow the directions below to disable Allow
Anonymous connections.
Note: If you need to use the World Wide Web service capabilities of Internet Information
Server 4.0 to publish a web site on a server using SRCU31, install IIS 4.0. Reconfigure IIS
to this procedure when completed.
If IIS 3.0 is installed on a FAT partition go to step 8. If you need to use IIS 4.0, reconfigure IIS
step 9 when completed. If you are using Microsoft IIS 3.0 on an NTFS partition, proceed to
8. Configure Microsoft IIS 3.0
a. Start Internet Services Manager from the Microsoft Internet Server program group.
b. Double-click on the server name in the WWW Service row (top computer name).
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c. Under the Service tab in the WWW Service Properties window clear the Allow Anonymous
Figure 2-28. WWW Service Properties Window
d. Select OK and close Internet Service Manager.
IIS for use with Netscape Navigator and then return to this procedure. If Microsoft Internet
Explorer is used continue with this procedure.
SRCU31 Hardware Installation
Intel Integrated RAID Software Installation
Invoke Advanced RCU” on page 2-19 to create and configure a RAID volume. Once a RAID
volume is created and configured, return to this procedure to install the SRCU31 software.
2. Install the SRCU31 software (run the SRCU31 setup).
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Note: You must have administrative level permissions to install SRCU31 software. This
procedure assumes that the SRCU31 hardware and Windows NT server are installed and
operational in your system.
a. Insert the SRCU31 CD-ROM in the CD-ROM drive. If the Software Installation Main
Menu does not appear, then run the setup.exe file that resides at:
<CD-ROM root>\os_setup\winnt\setup.exe on the CD-ROM.
installation.
configuration and click on Next.
Note: The DMI and SNMP components are not selected by default. Refer to section
Storage Console” chapter for information on DMI and SNMP installation.
A progress bar appears that measures the progress of the SRCU31 setup. When this screen
completes, you have completed the SRCU31 setup.
and RAID Monitor.
Storage Console” on page 4-12 to customize your RAID volumes using Storage Console.
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2.5.5
Configuring Microsoft Windows IIS 4.0
2.5.5.1
Configuring IIS 4.0 for Microsoft Windows NT Server 4.0
This procedure configures Microsoft IIS 4.0 on Microsoft Windows NT Server 4.0. Have software
If you need to use the World Wide Web service capabilities of Internet Information Server 4.0 to
publish a web site on a server using SRCU31, install IIS 4.0. Reconfigure IIS using the instructions
below. Return to this procedure when completed.
1. Install the following components and software:
— Microsoft Internet Explorer 4.01 Service Pack 1 (recommended) or greater or Netscape
Navigator 4.05 or greater.
— Microsoft Windows NT Option Pack 1.0 (choose the upgrade only option; this will
automatically upgrade Internet Information Server 3.0 to Internet Information Server 4.0).
2. Configure Microsoft IIS 4.0
a. Start Microsoft Internet Services Manager from the Windows NT 4.0 Option Pack
program group.
b. Expand the Internet Information Server folder by selecting (clicking on) the "+" next to
the folder.
c. Click on “+” next to the machine name.
d. Expand the Default Web Site folder by selecting the "+" next to the folder. See
Figure 2-29. Expanded View of Default Web Site Folders
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e. Open the properties of the Scripts virtual directory by right clicking on the Scripts folder
and selecting properties from the drop down menu.
Note: If you have other scripts located in the Scripts directory that need anonymous
access, simply create a unique virtual directory that points to the Scripts directory and
disallow Anonymous on the virtual directory only. Then change the SRCU31 management
shortcut to point to the Virtual directory instead of the Scripts directory.
f. Under the Directory Security tab on the Scripts Properties window select Edit in the
Figure 2-30. Directory Security Tab on the Scripts Properties Window
g. Clear the Allow Anonymous Access checkbox in the Authentication Methods window. See
Figure 5-11.
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Figure 2-31. Authentication Methods
h. Select OK and close Microsoft Internet Service Manager. Return to the NT installation
procedure and complete your installation.
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2.5.6
Configuring IIS for use with Netscape Navigator
1. If Netscape Navigator is used as the default browser, use the following instructions to
configure Microsoft IIS for use in Netscape Navigator.
2. If you use Netscape Navigator as the default browser where Intel® Server RAID Controller
U3-1 is installed, you will have to enable Basic Authentication in Microsoft Internet
Information Server to use the SRCU31 Storage Console. Netscape Navigator does not support
Windows NT Challenge/Response authentication. If you are configuring Microsoft IIS 3.0 for
3. Configure Microsoft IIS 3.0 for Netscape Navigator
a. Start Microsoft Internet Service Manager from the Microsoft Internet Service Manager
program group.
b. Double-click on the server name in the WWW Service row (top computer name). See
Figure 5-12.
Figure 2-32. Internet Information Service Manager
c. Under the Service tab, check the Basic Authentication (Password is sent in Clear Text)
checkbox in the password authentication section of the WWW Service Properties for
Servername window. See Figure 5-13.
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Figure 2-33. WWW Service Properties Window
d. Select OK and close Internet Service Manager.
4. Reconfiguring Microsoft IIS 4.0 for Netscape Navigator
a. Bring up Microsoft Internet Service Manager from the Windows NT 4.0 Option Pack
program group.
b. Expand the Internet Information Server folder by selecting (clicking on) the "+" next to
the folder.
c. Click on “+” next to the machine name.
d. Expand the Default Web Site folder by selecting the "+" next to the folder. See Figure 5-9.
e. Right click on the Scripts folder and select Properties from the drop down menu.
f. Under the Directory Security tab on the Scripts Properties window select Edit in the
Anonymous Access and Authentication Control section. See Figure 5-10.
g. Check the Basic Authentication (Password is sent in Clear Text) checkbox in the
Authentication Methods window. See Figure 5-14.
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Figure 2-34. Authentication Methods
h. Select OK and close Microsoft Internet Service Manager.
Note: Basic Authentication requires a username and password to be entered when
connecting to secured web sites (including SRCU31 RAID Storage Console). Basic
Authentication sends usernames and passwords over the network as clear text when
connecting to remote web servers.
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2.5.7
Uninstalling Intel Server RAID Controller U3-1 from NT
Server
To remove the (product name) from your NT Server follow the instructions below.
1. Ensure that you have closed all applications and are logged in with adminstrative rights.
2. Open Control Panel and launch the Add/Remove programs icon.
3. Select the RAID Software Suite and click Add/Remove.
4. Click Yes to confirm removing the RAID Software Suite. The uninstallshield program will
start removing files and display a progress bar. After the programs have been completely
removed from your system, the unInstallShield program will show a summary of files
removed and updates completed while removing files from the system. It will also recommend
that the user restart the server. Do not restart the server here. Continue with this procedure to
complete the removal of the SRCU31software suite.
Figure 2-35. Add/Remove Properties Window
5. Click OK. A confirmation message will appear stating that the RAID Software Suite has been
removed from your system.
6. Click OK to close the message box. You have successfully removed the RAID Software Suite.
7. Click on RAID Device Drivers and click the Add/Remove button.
8. Click OK at the first confirmation prompt.
9. Click OK at the second confirmation prompt to uninstall the RAID device drivers. The system
will quickly prompt you to restart your system.Click OK .
10. Restart the system to complete the removal process.
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2.5.8
Setup and Installation for Novell NetWare*
2.5.8.1
In this Section
2.5.8.2
RAID Requirements for Novell NetWare
When installing the SRCU31 Kit for Novell NetWare, note the following system requirements.
RAID Hardware Requirements
• Server with CD-ROM Drive not attached to Intel® Server RAID Controller U3-1
• One available PCI slot (64bit, 33MHz recommended)
• Monitor display resolution of 800 x 600 or higher (recommended)
• Intel® Server RAID Controller U3-1 Adapter Card
• PCI 2.2 Compliant System BIOS
• Memory: 3.3v, 168-pin gold-plated, unbuffered PC100, ECC, SDRAM single or double row,
DIMM modules that are of 32MB, 64MB, 128MB capacities (see supported parts at http://
support.intel.com/support/motherboards/server/srcu31)
RAID Software Requirements
• SRCU31 CD-ROM
• Hard disk space: minimum 4 MB
• MS-DOS 5.x or later (Required for new installations of NetWare 4.x only)
• SRCU31 NetWare Installation Diskette (If you do not have an OS Installation Driver Diskette
• Novell NetWare 4.2 - use Support Pack 8a or higher†
• Novell NetWare 5.0 - use Support Pack 4 or higher†
† Not supplied with SRCU31
Have all required system hardware and software components available before proceeding with the
setup and installation.
Warning: Do not install OSM(s) downloaded from OS vendor websites. The OSMs provided on the SRCU31
CD-ROM are a later version than the OSMs currently provided by OS vendors. Using OSMs other
than those provided on the SRCU31 CD-ROM may cause unpredictable results.
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2.5.8.3
Installing Novell NetWare on a RAID Volume
Follow the required procedure below to install NetWare on an Intel® Integrated RAID volume.
NetWare 4.2
SRCU31 Hardware Installation
Intel Integrated RAID Software Installation
Invoke Advanced RCU” on page 2-19 to create and configure a RAID volume. Once a RAID
volume is created and configured, return to this procedure to install the operating system.
2. Insert MS-DOS floppy and reboot. Once you reboot, you will have to run FDISK to create a
DOS partition of at least 50MB on the newly created volume (make sure it is flagged as the
“Active” partition). Reboot and format the new partition. Make the new partition bootable.
3. Copy the desired MS-DOS files to the hard drive, copy the necessary CD-ROM drivers (e.g.
ATAPI_CD.SYS and MSCDEX.EXE) and create a CONFIG.SYS and AUTOEXEC.BAT that
loads those drivers. Insert the following lines in the CONFIG.SYS file:
files=30
buffer=20
4. Reboot the server, insert the NetWare Installation CD-ROM, go to the appropriate drive letter
and run INSTALL.BAT.
5. After booting you will first be asked to Accept the License Agreement. Do so and then select
“NetWare 4.2”, then select “Custom installation of NetWare 4.2”. Enter the server name and
internal network number. Hit <Enter> to begin the initial file copy.
6. Confirm the locale configuration and select “Continue”. Modify the NCF files. Make any
desired modifications. Next, the device driver installation screen appears.
7. Choose “Select additional or modify selected Disk/LAN drivers”.
8. Choose “Select an additional driver”. Hit <Insert> to install an unlisted driver. Make sure that
the SRCU31 NetWare Installation diskette is in the floppy drive and hit <Enter>. Select
“BKSTROSM.HAM” from the list.
9. Continue with the NetWare installation as normal by following the screen prompts.
10. Once the server installation is finished, complete the installation of the Intel Server RAID
Controller U3-1 software suite by following the steps below.
11. Run "LOAD INSTALL".
12. Select "Product Options", then "Install product not listed". It will tell you that it is going to
scan the A: drive for installation scripts. Ensure the "NetWare Installation" diskette is in the
floppy drive, hit <Enter> to continue.
13. A screen prompt will ask which components you wish to install. A typical installation includes
all components.
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BKSTROSM.HAM
SCSIOSM.HAM
HTTP and Winsock Services
RAID Management Agents
Select the desired components and hit <F10> to continue. The appropriate files are copied and
the AUTOEXEC.NCF and STARTUP.NCF files are modified as necessary.
Warning: Once the product is installed, check for and remove any duplicate lines in
STARTUP.NCF. For example, NetWare 4.2 installations may insert an extra load line for the
module PK411.NLM. Remove the extra line.
14. After the installation is complete, reboot the server to load the new drivers.
15. Load Support Pack 8a and reboot.
Storage Console” on page 4-12 to customize your RAID volumes using Storage Console.
NetWare 5
SRCU31 Hardware Installation
Intel Integrated RAID Software Installation
the NetWare 4.2 instructions above.
Invoke Advanced RCU” on page 2-19 to create and configure a RAID volume. Once a RAID
volume is created and configured, return to this procedure to install the operating system.
2. Insert the NetWare CD-ROM and reboot.
Note: The CMOS may need to be edited on some systems to be set to boot from the CD-ROM.
Otherwise, if the system finds a partition on the hard drive it will attempt to boot from it and an
error will result.
3. After booting you will first be asked to Accept the License Agreement. Do so. For a brand new
volume, you should then select “Create a New Boot Partition”.
4. NetWare will then ask for the size of the boot partition, you can either keep the default of
50MB or hit “Modify” to change the size to suit your needs. When you are done, select
“Continue”.
5. It will ask you confirm the boot partition creation. Select “Continue”. You will then press a key
to reboot.
6. When NetWare boots again, it will first format the newly created boot partition, and then start
loading files. During this initialization, you will see a white graphical NetWare logo screen.
7. It will eventually load a Welcome screen, asking you to verify the startup directory
(C:\NWSERVER). Hit <Alt> <F10> to exit the installation. At the console, type “Down”. The
installation exits to the boot drive prompt.
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8. Insert the SRCU31 NetWare installation diskette into the A: drive. If your boot drive is C:,
then run NWUPDATE.BAT. If your boot drive is other than C:, then create an NWUPDATE
subdirectory and copy all the files from A:\DRIVERS into the NWUPDATE subdirectory.
9. Remove the diskette from the A: drive and reboot the server. After booting you will be asked
to Accept the License Agreement. Do so and then select “Continue with Existing Partition”.
You are now ready install NetWare 5 on the SRCU31 volume.
10. Continue with the NetWare installation as normal by following the screen prompts. Select the
Block Storage OSM when prompted.
11. Reboot the server and install Support Pack 4 or higher. Once the server installation is
completed, reboot the server.
12. To install the Intel Integrated RAID software (run the Intel Integrated RAID setup) run
NWCONFIG.
13. Select "Product Options", then "Install product not listed". It will tell you that it is going to
scan the A: drive for installation scripts. Ensure the "NetWare Installation" diskette is in the
floppy drive, hit <Enter> to continue.
14. A screen prompt will ask which components you wish to install. Select the following
components and hit <F10> to continue.
BKSTROSM.HAM
SCSIOSM.HAM
HTTP and Winsock Services
RAID Management Agents
The appropriate files are copied and the AUTOEXEC.NCF and STARTUP.NCF files are
modified as necessary.
15. After the installation is complete, reboot the server to load the new drivers.
using Storage Console.
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2.5.8.4
Installing Novell NetWare on a Pass-through Device or another
Storage Device
This procedure installs Novell NetWare on a pass-through disk or another storage device. It is
typically used on a system where the operating system is on a disk not controlled by SRCU31.
NetWare 4.2
SRCU31 Hardware Installation
Intel Integrated RAID Software Installation
operating system.
a. Create a pass-through disk and select it as the boot device. Using the RAID Configuration
pass-through disk and select it as the boot device (see “Custom Configuration” on
page 2-12 for more information on creating a pass-through disk). The operating system
will be installed on this disk. You may choose to create more than one pass-through disk at
this time.
3. Insert MS-DOS floppy and reboot. Once you reboot, you will have to run FDISK to create a
DOS partition of at least 50MB on the newly created volume (make sure it is flagged as the
“Active” partition). Reboot and format the new partition. Make the new partition bootable.
4. Copy the desired MS-DOS files to the hard drive, copy the necessary CD-ROM drivers (e.g.
ATAPI_CD.SYS and MSCDEX.EXE) and create a CONFIG.SYS and AUTOEXEC.BAT that
loads those drivers. Insert the following lines in the CONFIG.SYS file:
files=30
buffer=20
5. Reboot the server, insert the NetWare Installation CD-ROM, go to the appropriate drive letter
and run INSTALL.BAT.
6. After booting you will first be asked to Accept the License Agreement. Do so and then select
“NetWare 4.2”, then select “Custom installation of NetWare 4.2”. Enter the server name and
internal network number. Hit <Enter> to begin the initial file copy.
7. Confirm the locale configuration and select “Continue”. Modify the NCF files. Make any
desired modifications. Next, the device driver installation screen appears.
8. Choose “Select additional or modify selected Disk/LAN drivers”.
9. Choose “Select an additional driver”. Hit <Insert> to install an unlisted driver. Make sure that
the SRCU31 NetWare Installation diskette is in the floppy drive and hit <Enter>. Select
“BKSTROSM.HAM” from the list.
10. Continue with the NetWare installation as normal by following the screen prompts.
11. Once the server installation is finished, complete the installation of the SRCU31 software suite
by following the steps below.
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12. Run "LOAD INSTALL".
13. Select "Product Options", then "Install product not listed". It will tell you that it is going to
scan the A: drive for installation scripts. Ensure the "NetWare Installation" diskette is in the
floppy drive, hit <Enter> to continue.
14. A screen prompt will ask which components you wish to install. A typical installation includes
all components.
BKSTROSM.HAM
SCSIOSM.HAM
HTTP and Winsock Services
RAID Management Agents
Select the desired components and hit <F10> to continue. The appropriate files are copied and
the AUTOEXEC.NCF and STARTUP.NCF files are modified as necessary.
Warning: Once the product is installed, check for and remove any duplicate lines in
STARTUP.NCF. For example, NetWare 4.2 installations may insert an extra load line for the
module PK411.NLM. Remove the extra line.
15. After the installation is complete, reboot the server to load the new drivers.
16. Load Support Pack 8a or later and reboot.
using Storage Console.
NetWare 5
SRCU31 Hardware Installation
Intel Integrated RAID Software Installation
operating system.
a. Create a pass-through disk and select it as the boot device. Using the RAID Configuration
pass-through disk and select it as the boot device (see “Custom Configuration” on
page 2-12 for more information on creating a pass-through disk). The operating system
will be installed on this disk. You may choose to create more than one pass-through disk at
this time.
3. Insert the NetWare CD-ROM and reboot.
Note: The CMOS may need to be edited on some systems to be set to boot from the CD-ROM.
Otherwise, if the system finds a partition on the hard drive it will attempt to boot from it and an
error will result.
4. After booting you will first be asked to Accept the License Agreement. Do so. For a brand new
volume, you should then select “Create a New Boot Partition”.
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5. NetWare will then ask for the size of the boot partition, you can either keep the default of
50MB or hit “Modify” to change the size to suit your needs. When you are done, select
“Continue”.
6. It will ask you confirm the boot partition creation. Select “Continue”. You will then press a key
to reboot.
7. When NetWare boots again, it will first format the newly created boot partition, and then start
loading files. During this initialization, you will see a white graphical NetWare logo screen.
8. It will eventually load a Welcome screen, asking you to verify the startup directory
(C:\NWSERVER). Hit <Alt> <F10> to exit the installation. At the console, type “Down”. The
installation exits to the boot drive prompt.
9. Insert the SRCU31 NetWare installation diskette into the A: drive. If your boot drive is C:,
then run NWUPDATE.BAT. If your boot drive is other than C:, then create an NWUPDATE
subdirectory and copy all the files from A:\DRIVERS into the NWUPDATE subdirectory.
10. Remove the diskette from the A: drive and reboot the server from the NetWare CD-ROM.
After booting you will be asked to Accept the License Agreement. Do so and then select
“Continue with Existing Partition”. You are now ready install NetWare 5 on the SRCU31
volume.
11. Continue with the NetWare installation as normal by following the screen prompts. Select the
Block Storage OSM when prompted.
12. Remove the NetWare CD-ROM from the CD-ROM drive and reboot the server and install
Support Pack 4 or higher. Once the server installation is completed, reboot the server.
13. Install the SRCU31 software (run the Intel Server RAID Controller U3-1 setup).
14. Run "NWCONFIG".
15. Select "Product Options", then "Install product not listed". It will tell you that it is going to
scan the A: drive for installation scripts. Ensure the "NetWare Installation" diskette is in the
floppy drive, hit <Enter> to continue.
16. A screen prompt will ask which components you wish to install. Select the following
components and hit <F10> to continue.
BKSTROSM.HAM
SCSIOSM.HAM
HTTP and Winsock Services
RAID Management Agents
The appropriate files are copied and the AUTOEXEC.NCF and STARTUP.NCF files are
modified as necessary.
17. After the installation is complete, reboot the server to load the new drivers.
using Storage Console.
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2.5.8.5
Installing Intel Server RAID Controller U3-1 on an Existing Novell
NetWare Server
Note: Ensure that you first create the SRCU31 NetWare Installation diskette from the CD-ROM. See
Chapter 3, “Exploring the Utilities” for instructions on creating the diskette. Have all hardware and
SRCU31 Hardware Installation
Intel Integrated RAID Software Installation
1. Load Support Pack 8a or later and reboot.
2. Once the server is up, run "NWCONFIG" on NetWare 5, or "LOAD INSTALL" from the
prompt on NetWare 4.
3. Select "Product Options", then "Install product not listed". It will tell you that it is going to
scan the A: drive for installation scripts. Ensure the "NetWare Installation" diskette is in the
floppy drive, hit <Enter> to continue.
4. A screen prompt will ask which components you wish to install. A typical installation includes
all components.
BKSTROSM.HAM
SCSIOSM.HAM
HTTP and Winsock Services
RAID Management Agents
Select the desired components and hit <F10> to continue. The appropriate files are copied and
the AUTOEXEC.NCF and STARTUP.NCF files are modified as necessary.
5. Follow the prompts to down and restart the server.
using Storage Console.
2.5.8.6
Uninstalling Intel Server RAID Controller U3-1 from NetWare
To remove SRCU31 from a NetWare server, remove the following lines from STARTUP.NCF, if
they exist:
LOAD I2OPCI.NLM
LOAD BKSTROSM.HAM
LOAD SCSIOSM.HAM
For NetWare 5, remove the following lines from AUTOEXEC.NCF, if they exist:
LOAD HTTPSTK.NLM
LOAD RAIDMON.NLM
LOAD RAIDXA.NLM
LOAD RAIDCI.NLM
For NetWare 4.x, remove the following lines from AUTOEXEC.NCF, if they exist:
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LOAD CDBE.NLM
LOAD LOCNLM32.NLM
LOAD WS2_32.NLM
LOAD WSPIP.NLM
LOAD HTTP411.NLM
LOAD RAIDMON.NLM
LOAD RAIDXA.NLM
LOAD RAIDCI.NLM
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2.5.9
Setup and Installation for UnixWare*
2.5.9.1
In this Section
2.5.9.2
RAID Requirements for UnixWare
When installing SRCU31 for UnixWare 7.1, note the following system requirements.
RAID Hardware Requirements
• Server with CD-ROM Drive not attached to Intel® Server RAID Controller U3-1
• One available PCI slot (64bit, 33MHz recommended)
• Monitor display resolution of 800 x 600 or higher (recommended)
• Intel® Server RAID Controller U3-1 Adapter Card
• PCI 2.2 Compliant System BIOS
• Memory: 3.3v, 168-pin gold-plated, unbuffered PC100, ECC, SDRAM single or double row,
DIMM modules that are of 32MB, 64MB, 128MB capacities (see supported parts at http://
support.intel.com/support/motherboards/server/srcu31)
RAID Software Requirements
• SRCU31 CD-ROM
• Hard disk space: minimum 20 MB
• SCO UnixWare 7.1 software with Netscape 4.08 or greater (included with SCO)†
† Not supplied with SRCU31.
Have all required system hardware and software components available before proceeding with the
setup and installation.
Warning: Do not install OSM(s) downloaded from OS vendor websites. The OSMs provided on the Intel
Server RAID Controller U3-1 CD-ROM are a later version than the OSMs currently provided by
OS vendors. Using OSMs other than those provided on the SRCU31 CD-ROM may cause
unpredictable results.
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2.5.9.3
Installing UnixWare on a RAID Volume
Follow the required procedure below to install UnixWare on an Intel® Integrated RAID volume.
SRCU31 Hardware Installation
Intel Integrated RAID Software Installation
Note: When installing UnixWare, create only one RAID volume on which the operating system is to be
installed.
Advanced RCU” on page 2-19 to create and configure a RAID volume. Once a RAID volume
is created and configured, return to this procedure to install the operating system. If more than
one RAID volume is required, complete this installation and then use Storage Console to
create multiple volumes.
2. Insert UnixWare 7.1 Volume: 1 of 2 diskette and reboot. Install the OS using the install
instruction provided in UnixWare 7 Installation Guide manual. UnixWare will prompt you to
install Host Bus Adapter diskette. At that time insert the Unix Installation diskette when
Warning: Only use the version of the HBA disk that is provided on the CD or available from the Intel Web
site for installation of this adapter. Do not use a HBA disk available from the vendor to install this
product.
Note: During the installation of UnixWare, you will be prompted to install the Network
Information Services (NIS) package. By default the installation will configure your system as
an NIS client. See your system administrator for configuration of the NIS services.
After the installation, files such as /etc/inet/inetd.conf are supposed to be distributed to the
client via NIS. If, however, you don't have a master NIS server on the network, the client will
be unable to retrieve its copy of this (and other) file(s). Depending on the particular service
being requested, fulfilling the request may take a long time, or may fail completely.
If you do not plan on using NIS, defer installation of NIS during the installation by pressing
<F8> on the NIS configuration screen. If you decide at a later time to install NIS, you can do
so using the pkgadd(1) command.
3. Install the Netscape browser. The Netscape browser is provided in the SCO UnixWare CD-
ROM Disk 2 of 3.
4. After completing the UnixWare installation insert the SRCU31 CD-ROM in the CD-ROM
drive and mount the CD-ROM.
a. Create a directory to mount the file. For example, type “mkdir cdfiles” at the prompt.
b. Mount the CD-ROM to the folder by typing:
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mount –F cdfs –r /dev/cdrom/cdrom1 /cdfiles
5. Install all the Packages/Services Requirements first before installing the components
Table 2-4 lists the installation components and preinstallation requirements provided by Intel
Server RAID Controller U3-1 for UnixWare.
Table 2-4. Installation Components and Preinstallation Requirements
Component
Package
Name
Packages/
Services
Requirements
Component
Name
Optional
Packages
Note
By default inetd is installed and started.
Install the web browser from the
UnixWare Installation CD-ROM.
Storage
Console
inetd & Web
Browser
ptf7066b
raidmon
N/A
N/A
Raid Monitor
ptf7066c
snmpd service provided with the
UnixWare CD-ROM. A typical
installation should have the snmpd
service running.
SNMP
Extension Agent
snmpd,
ptf7066c
raidxa
N/A
Table 2-5. Optional Installation Components
Component
Package
Name
Packages/
Services
Requirements
Component
Name
Optional
Packages
Note
DMI Component
Instrumentation
DMIman &
DMIdoc
DMI component instrumentation
installation only.
raidci
dmi, ptf7066c
6. Launch the installer by typing the following:
a. Type “cd /cdfiles/os_setup/unixware”
b. Type “sh install” to start the install script.
Figure 2-36. Launched Scripts
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Figure 2-37. Install Components
Packages can be individually installed by typing the package number listed on the screen
type <package number>, <package number> etc. For example, 1,2,4 etc., then press Enter.
After completing the installation type quit and hit Enter to return to the main menu.
Packages which have been previously installed will only be updated if the revision
number of the currently installed package is older or newer.
7. After completing the installation of the components launch the application using the
Table 2-6. Component Launch Commands
Component Name
Path to Add in .cshrc file
Launch by Typing
Launch the browser and type the following in the
http address box:
Storage Console
N/A
“http://localhost:360/”
Type “.raidmon” (if path set)
Type “.iraidxa” (if path set)
RAID Monitor
/opt/rss/bin
/opt/rss/bin
SNMP Extension Agent
DMI Component
Instrumentation
/opt/rss/bin
Type “raidci” (if path is set)
Launch Storage Console
1. Log on to the server as root or equivalent. Launch Netscape, type http://localhost:360/ and hit
Enter.
2. Click on the IOP # card that you want to configure; for example, IOP0, IOP1 etc.
3. Click on the RAID Storage Console link. The Storage Console appears.
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Advanced Installation Steps
2.5.9.4
Installing UnixWare on a Pass-through Device or another Storage
Device
This procedure installs UnixWare on a pass-through disk or another storage device. It is typically
used on a system where the operating system is on a disk not controlled by SRCU31. Have all
SRCU31 Hardware Installation
Intel Integrated RAID Software Installation
operating system.
a. Ensure that only one pass-through disk is the only disk connected to the system. The
remaining SCSI disks are connected to the SRCU31 after the OS is installed. Create the
single disk as a pass-through disk and select it as the boot device. Using the RAID
information) create a pass-through disk and select it as the boot device (see “Custom
Configuration” on page 2-12 for more information on creating a pass-through disk). The
operating system will be installed on this disk.
4. If you are installing UnixWare on an IDE disk, ensure that the IDE disk is the only disk
connected to the system. The SCSI disks are connected to the SRCU31 after the OS is
installed.
a. Insert UnixWare 7.1 Volume: 1 of 2 diskette and reboot. Install the OS using the install
instruction provided in UnixWare 7 Installation Guide manual. UnixWare will prompt you
to install the Host Bus Adapter diskette. Insert any needed host bus adapter disks and
press F10 to continue. If you do have vendor supplied HBA disk, then use the HBA disks
supplied with UnixWare. Do not install the Intel Integrated RAID HBA disk.
Warning: Only use the version of the HBA disk that is provided on the CD or available from the Intel Web
site for installation of this adapter. Do not use a HBA disk available from the vendor to install this
product.
Note: During the installation of UnixWare, you will be prompted to install the Network
Information Services (NIS) package. By default the installation will configure your system as
an NIS client. See your system administrator for configuration of the NIS services.
After the installation, files such as /etc/inet/inetd.conf are supposed to be distributed to the
client via NIS. If, however, you don't have a master NIS server on the network, the client will
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be unable to retrieve its copy of this (and other) file(s). Depending on the particular service
being requested, fulfilling the request may take a long time, or may fail completely.
If you do not plan on using NIS, defer installation of NIS during the installation by pressing
<F8> on the NIS configuration screen. If you decide at a later time to install NIS, you can do
5. Insert UnixWare 7.1 Volume: 1 of 2 diskette and reboot. Install the OS using the install
instruction provided in UnixWare 7 Installation Guide manual. UnixWare will prompt you to
install Host Bus Adapter diskette. At that time insert the Unix Installation diskette when
Note: During the installation of UnixWare, you will be prompted to install the Network
Information Services (NIS) package. By default the installation will configure your system as
an NIS client. See your system administrator for configuration of the NIS services.
After the installation, files such as /etc/inet/inetd.conf are supposed to be distributed to the
client via NIS. If, however, you don't have a master NIS server on the network, the client will
be unable to retrieve its copy of this (and other) file(s). Depending on the particular service
being requested, fulfilling the request may take a long time, or may fail completely.
If you do not plan on using NIS, defer installation of NIS during the installation by pressing
<F8> on the NIS configuration screen. If you decide at a later time to install NIS, you can do
6. Install the Netscape browser. The Netscape browser is provided in the SCO UnixWare CD-
ROM Disk 2 of 3.
7. After completing the UnixWare installation, connect the remaining SCSI disks to be
configured as part of the RAID subsystem.
8. Boot the system, then insert the SRCU31 CD-ROM in the CD-ROM drive and mount the CD-
ROM.
a. Create a directory to mount the file. For example, type “mkdir cdfiles” at the prompt.
b. Mount the CD-ROM to the folder by typing “mount –F cdfs –r /dev/cdrom/cdrom1 /
cdfiles”
9. Install all the Packages/Services Requirements first before installing the components
Table 2-4 lists the installation components and preinstallation requirements provided by
SRCU31 for UnixWare.
10. Launch the installer by typing the following:
a. Type “cd /cdfiles/os_setup/unixware”
b. Type “sh install” to start the install script.
Packages can be individually installed by typing the package number listed on the screen
type <package number>, <package number> etc. For example, 1,2,4 etc., then press Enter.
After completing the installation type quit and hit Enter to return to the main menu.
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Packages which have been previously installed will only be updated if the revision
number of the currently installed package is older or newer.
11. After completing the installation of the components launch the application using the
13. Reboot the system into UnixWare and install the browser if necessary. The Netscape browser
is provided in the SCO UnixWare CD-ROM Disk 2 of 3.
14. After completing the installation of the components launch the application using the
Launching Storage Console
1. Log on to the server as root or equivalent. Launch Netscape, type http://localhost:360/ and hit
Enter.
2. Click on the IOP # card that you want to configure; for example, IOP0, IOP1 etc.
3. Click on the RAID Storage Console link. The Storage Console appears.
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2.5.9.5
Install Intel® Server RAID Controller U3-1 on an Existing UnixWare
Server
This procedure installs SRCU31 into a system with an existing operating system installed. The
procedure ensures that the necessary software components are installed before installing SRCU31.
1. Backup your system.
2. Insert the SRCU31 CD-ROM and mount the CD-ROM drive as follows:
a. Create a directory to mount the file from the root of the local drive. For example type
“mkdir cdfiles” at the prompt.
b. Mount the CD-ROM to the folder by typing “mount -F cdfs -r /dev/cdrom/cdrom1 /cdfiles
3. To install the SRCU31 components for UnixWare:
a. Type “cd /cdfiles/os_setup/unixware”
b. Type “sh install” to start the install script.
4. Select the install option by entering 1.
5. Install the ptf7066c package by selecting 1, and following the prompts. A confirmation
message will appear confirming the installation of the package. Begin the hardware
installation. See the procedure below.
SRCU31 Hardware Installation
Intel Integrated RAID Software Installation
1. Reboot the system into UnixWare and install the browser if necessary. The Netscape browser
is provided in the SCO UnixWare CD-ROM Disk 2 of 3.
2. Insert the SRCU31 CD-ROM in the CD-ROM drive and mount the CD-ROM.
a. Mount the CD-ROM to the folder by typing
mount -F cdfs -r /dev/cdrom/cdrom1 /cdfiles
3. Install any other required components (RAID Monitor, SNMP Extention Agent or DMI
Component Instrumentation).
Table 2-4 lists the installation components and preinstallation requirements provided by
SRCU31 for UnixWare.
4. Launch the installer by typing the following:
a. Type “cd /cdfiles/os_setup/unixware”
b. Type “sh install” to start the install script.
c. Select option 1 (by typing 1) to install the requirements and components. Packages can be
individually installed by typing the package number listed in the far left corner of the
<package number> etc. For example, 1,2,4 etc. Hit Enter. After completing the
installation type quit and hit Enter to return to the main menu. Packages which have been
previously installed will only be updated if the revision number of the currently installed
package is older or newer.
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5. After completing the installation of the components launch the application using the
Launching Storage Console
1. Log on to the server as root or equivalent. Launch Netscape, type http://localhost:360/ and hit
Enter.
2. Click on the IOP # card that you want to configure; for example, IOP0, IOP1 etc.
3. Click on the RAID Storage Console link. The Storage Console appears.
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2.5.9.6
Uninstalling Intel® Server RAID Controller U3-1 from UnixWare
1. Insert the SRCU31 CD-ROM and mount the CD-ROM drive as follows:
a. Create a directory to mount the file. For example type “mkdir cdfiles” at the prompt.
b. Mount the CD-ROM to the folder by typing “mount -F cdfs -r /dev/cdrom/cdrom1 /cdfiles
2. To uninstall the Intel Server RAID Controller U3-1 components for UnixWare:
a. Type “cd /cdfiles/os_setup/unixware”
3. All the packages installed on the components are displayed. Hit CTRL-D after you know the
number of components to uninstall.
4. Packages can be individually uninstalled by typing the package number listed on the screen as
number> etc. For example, 1,2,3,6 etc. Remove all SRCU31 components and packages/
return to the main menu.
Figure 2-38. Launched Uninstall Scripts
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2.6
Support
World Wide Web Site: http://support.intel.com/support/motherboards/server/srcu31
2.6.1
Telephone
Talk to a Customer Support Technician** (Intel reserves the right to change pricing for telephone
support at any time without notice).
In U.S.: 1-900-555-5800 (M-F, 7:00 am-5:00 pm, Th 7:00 am-3:00 pm, PST). Calls billed at U.S.
$2.50 per minute.
In U.S. and Canada: 1-800-404-2284 (M-F, 7:00 am-5:00 pm, Th 7:00 am-3:00 pm, PST). Credit
card calls billed at U.S. $25 per incident.
In Europe:
English language: +44-131-458-6847
French language: +44-131-458-6848
German language: +44-131-458-6954
Italian language: +44-131-458-6951
(M, Th, F, 8:00 am-5:00 pm, T-W, 8:00 am - 4:00 pm, UK time) Credit card calls billed at U.S. $25
per incident (levied in local currency at the applicable credit card exchange rate plus applicable
VAT).
In Asia-Pacific region (Singapore local time, Oct-April: M-F, 6:00 am-4:00 pm; April-Oct: M-F,
5:00 am - 4:00 pm). Credit card calls billed at U.S. $25 per incident.
Australia (Sydney): +1-800-649-931
Hong Kong: +852-2-844-4456
Korea: +822-767-2595
PRC: +852-2-844-4456
Singapore: +65-831-1311
Taiwan: +886-2-718-9915
Rest of the world: Call the North American Service Center at +1-916-377-7000
(M-F, 7:00 am-5:00 pm, U.S. pacific standard time).
Credit card calls billed at U.S. $25 per incident.
** Or contact your local dealer or distributor.
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Exploring the Utilities
3
3.1
Introduction
The Intel® Server RAID Controller U3-1 (SRCU31) Utilities chapter provides information on OS-
independent utilities including the Make Diskettes option (to create these utilities onto backup
diskettes), the Update Flash Utility (for updating a valid image in flash), the Advanced RAID
Configuration Utility (an alternative to the RCU to create multiple volumes before installing the
OS), RAID Recovery Utility (which provides an emergency download recovery capability if the
SRCU31 firmware becomes corrupted), and a DOS based PDF reader to view the user’s manual.
These utilities are primarily intended to be accessed from CD-ROM via the ROM-DOS startup
menu which is launched when the system is booted using the SRCU31 CD-ROM. (This may
require changes to your BIOS to enable the CD-ROM to be booted first before other devices).
3.1.1
Summary of Contents
3.2
ROM-DOS Startup Utilities
The SRCU31 CD-ROM is self-booting, assuming that your system supports booting from the CD-
ROM drive. This feature is useful because the utilities discussed below are run directly from the
CD-ROM.
1. Change the BIOS setup so that your system boots from the CD-ROM. Insert the SRCU31 CD-
ROM into the system CD drive and power up the system. The ROM-DOS Startup Menu
2. From the menu, select the type of update or SRCU31 configuration function you wish to
include Make Diskettes, Update Flash, RAID Troubleshooting and RAID Recovery.
3. Enter the appropriate number in the Enter Choice field and hit Enter. The appropriate screen
appears.
The ROM-DOS Startup Menu options are discussed below.
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Exploring the Utilities
3.2.1
ROM-DOS Startup Menu
Figure 3-1. ROM-DOS Startup Menu
ROM-DOS Startup Menu
1. Make Diskettes
2. Update Flash
3
Advanced RAID Configuration Utility
4. RAID Recovery
5. User's Manual
Enter choice: 1
3.2.1.1
Make Diskettes
The Make Diskettes option generates self-extracting diskettes for firmware updates, RAID
troubleshooting (bootable diskette) and RAID recovery (bootable diskette). It also generates
diskettes for Windows NT*, Novell Netware* and Unixware* NOS installation drivers. These
utilities are discussed below.
To generate a diskette, insert the SRCU31 CD-ROM in the CD-ROM drive in system running
Windows* 95, 98 or NT. When the SRCU31 Main Menu appears click on the Make Utility and
Drivers Diskettes button. The Make Utility and Drivers Diskettes window appears. Click on the
appropriate utility button. A DOS window appears. Insert a blank high-density diskette in drive A:
and press Enter to extract the software.
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Figure 3-2. Make Diskettes Options
Intel (R) Integrated RAID Software Suite
Copyright(c) Intel Corporation 1999-2000 All Rights Reserved
Select a diskette to create:
Recovery/Update Utility
Adv RAID Configuration Utility
Production Firmware
Netware Installation
Windows NT Installation
UnixWare Installation
Exit & Reboot
Highlight selection using Cursor UP/DOWN and press ENTER.
Table 3-1. Make Diskettes Options
Make Diskettes Options
Description
Recovery/Update Utility
Secondary method of updating the SRCU31 firmware.
Used in place of the RAID Configuration Utility to create multiple RAID
volumes. Also enables the user to quickly view the SRCU31 subsystem
without booting the operating system, for example, it ensures all attached
disks are recognized by the SRCU31 adapter.
Advanced RAID Configuration
Utility
Used in conjunction with the Recovery/Update Utility. This utility creates
the firmware diskette that contains the software (.bin file) that is loaded into
SRCU31.
Production Firmware
NetWare Installation
Create the Novell RAID Device Drivers for the SRCU31 solution. This
installs the OSM drivers needed for booting an SRCU31 volume that
contains the operating system.
Create the Microsoft RAID Device Drivers for the SRCU31 solution. This
diskette is also known as the Microsoft Windows NT SCSI miniport
diskette. Installing these device drivers allows an operating system to boot
when installed on an SRCU31 volume.
Windows NT Installation
UnixWare Installation
Create the RAID Device Drivers for the SRCU31 solution. This diskette is
also known as the HBA (Host Bus Adapter) Diskette.This installs the OSM
drivers needed for booting an SRCU31 volume that contains the operating
system.
3.2.1.2
Update Flash
The Update Flash Utility provides a function for programming SRCU31 firmware.
The Update Flash Utility provides the primary method of updating the IOP firmware (SRCU31
firmware). Executing under ROM-DOS, the Update Flash Utility uses I2O messages to perform all
functions. Therefore, the SRCU31 hardware must be fully operational for the Update Flash Utility
to function. Contact Technical Support should you be unable to update the Flash successfully.
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Note: Only one card can be in the system at a time when using the Firmware Update Utility. FUU only
works with one IOP. If two are found an error message indicates that two are found and that you
must exit.
3.2.1.3
Update Flash Procedure
Note: This procedure assumes that SRCU31 hardware is functional. No jumper setting changes are
required. The update flash procedure requires that the array and volumes are in normal status.
1. Back up the data from the disk connected to the SRCU31 adapter before updating the flash.
2. Get the firmware update for your SRCU31 hardware. For example, download the bin file from
the Intel web site onto a floppy disk: http://support.intel.com/support/motherboards/server/
srcu31
3. To flash the firmware using the CD-ROM, boot the system with the SRCU31 CD-ROM. At
the Main Menu enter number 2 (Update Flash) and hit Enter. The splash message and opening
Figure 3-3. Update RAID Firmware Screen
Intel (R) Integrated RAID - Firmware Update Utility
Copyright(c) Intel Corporation 1998-99 All Rights Reserved
WARNING: The existing RAID system firmware will be completely erased
and replaced with new firmware during the upgrade process.
Please insert the diskette with the firmware update file into A:
Update RAID Firmware
Cancel
Highlight selection using arrow keys and press ENTER.
4. Insert the diskette containing the firmware update image into the floppy drive A:. Select the
downloading the firmware update image from the floppy disk to the flash on your SRCU31
hardware. If the program cannot find the file on the floppy disk inserted in drive A, then the
Update Flash Utility Could Not Find Firmware Update File screen appears.
5. Remove the CD-ROM from the CD-ROM drive and reboot the system to use the new
firmware update.
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Figure 3-4. RAID Firmware Download Successful
Intel (R) Integrated RAID - Firmware Update Utility
Copyright(c) Intel Corporation 1998-99 All Rights Reserved
RAID Firmware download successful.
Please reboot the system now to use the new firmware.
3.2.1.4
3.2.1.5
Advanced RAID Configuration Utility
The Advanced RAID Configuration Utility (RCU)is used to create and configure multiple volumes
complete instructions for starting and working in Advanced RCU.
RAID Recovery (Recover Flash)
The RAID Recovery utility (RRU) erases and writes a new binary image in the flash memory of
SRCU31 hardware. Note that this procedure requires that you manually open the server and change
jumper settings. The RRU requires that the array and volumes are in a normal status. Figure 3-5
illustrates the Flash Recovery process.
Figure 3-5. RAID Firmware Recovery Overview
Discover
Download
the Firmware
Image
Reset Jumper
to Normal
Operating
Mode
Set Jumpers
to
Flash Mode
Bad Firmware
Flash Memory
is corrupted
from
CD-ROM
Follow the procedure below to flash the SRCU31 hardware.
1. Back up the data from the disk connected to the SRCU31 adaptor before recovering the
firmware to flash memory.
2. Set the Jumpers to Flash Mode
To reprogram the SRCU31 hardware, you must change jumper settings.
If you are using the SRCU31 adapter card, change the jumper settings as follows:
a. Take all precautions to prevent ESD damage before handling the SRCU31 adapter card.
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b. Power off all system components and disconnect their power cords.
Warning: Shock hazards may be present inside the unit in which this card is being installed. Disconnect all
power cords to the unit before removal of any covers. Follow the warnings noted in your computers user
or service manual before installing this board. ONLY after all the covers are reinstalled should you reattach
the power cords and power up the unit for the software installation and use.
c. Remove the cover from the system to gain access to the PCI slots.
d. Remove the SRCU31 adapter card from your system.
e. On Jumper block J7 D1 (bottom right corner of card) move jumper 1 from position 2-3 to
position 1-2. Re-install the SRCU31 adapter card in the PCI slot in which it was
previously installed. Reattach the SCSI drives to the adapter card.
f. Replace the cover, reconnect all power cords and power up the system.
Figure 3-6. Jumper Settings (View of Bottom Right Corner of Card)
Run Mode
Flash Mode
(normal)
1 - 2
2 - 3
3. Flash the Firmware
To Flash the firmware using the CD-ROM, boot the system with the SRCU31 CD-ROM. At the
Main Menu, select #4 (RAID Recovery) and press Enter. Then select #1 (Production Firmware),
press Enter and follow the on screen prompts to download the firmware.
Note: To Flash the firmware using a diskette, contact Technical Support.
4. Reset the Jumpers to Run mode
Warning: Shock hazards may be present inside the unit in which this card is being installed. Disconnect all
power cords to the unit before removal of any covers. Follow the warnings noted in your computer user
or service manual before installing this board. ONLY after all the covers are reinstalled should you reattach
the power cords and power up the unit for the software installation and use.
a. Power off all system components and disconnect their power cords.
b. Remove the system cover.
c. Remove the SRCU31 adapter card from your system.
d. On Jumper block J7 D1 move jumper from position 1-2 to position 2-3. Reinstall the
SRCU31 adapter card in the PCI slot in which it was previously installed. Reattach the
SCSI drives to the adapter card.
e. Replace the cover, reconnect all power cords and power up the system.
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f. Boot the system.
Your firmware has been restored.
3.2.1.6
User’s Manual via DOS PDF
A DOS-based compatible PDF of the user’s manual is provided on the Intel Integrated RAID CD-
ROM.
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4
4.1
Intel® Integrated RAID Software Suite
4.1.1
Summary of Contents
4.1.2
Introduction
The Intel® Integrated RAID Software Suite refers to Intel Integrated RAID software on the CD-
ROM delivered with your system. This CD-ROM contains installation software that is required for
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Table 4-1. Intel® Integrated RAID Software
Software
Use
Function
Configures a RAID volume (prior to boot up during BIOS
initialization).
•
•
•
Configure, delete or display information about a RAID
Volume.
RAID Configuration
Utility (BIOS)
RAID
Configuration
Reset the configuration of the Intel® Integrated RAID
hardware.
Define a global hot spare.
Configures Multiple RAID volumes (ROM DOS).
•
•
•
Configure, delete or display information about a RAID
Volume.
Advanced RAID
Configuration Utility
(ROM-DOS)
RAID
Configuration
Reset the configuration of the Intel® Integrated RAID
hardware.
Define a global hot spare.
Monitor and
report state
changes of
Intel® Integrated
RAID
The RAID Monitor consists of two software components:
RAID Monitor
•
•
RAID Monitor Application
RAID Monitor Service
HP OpenView
Network Node
Manager
Network
Management
Integrates the management of Intel® Integrated RAID
devices into the OpenView framework.
Configures a RAID volume using your browser.
•
Configure, delete or display information about a RAID
Volume.
RAID
Configuration
Storage Console
•
Reset the configuration of the Intel® Integrated RAID
hardware.
•
•
Define a global hot spare.
Perform a bus scan.
1. Software tools that do not require a network operation system to run.
2. Software tools that do require a network operation system to run.
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4.2
Intel® Integrated RAID Software Component
Installation
This section reviews Intel Integrated RAID software installations of RAID Monitor, DMI and
SNMP for Microsoft Windows NT* Server, Novell NetWare* and UnixWare*. It also covers the
installation for HP Openview for Windows NT Server.
Figure 4-1. Software Components
4.2.1
RAID Monitor
4.2.1.1
Overview
The RAID Monitor Service detects events from the Intel Integrated RAID subsystem and provides
a local console alert. The RAID Monitor consists of two software components, the RAID Monitor
Application and the RAID Monitor Service. An entry is made in the appropriate event logging
mechanism for the host OS. The location of the events are logged as shown below.
Windows NT Server
Utilizes the event log and displays and alert using the local dialog box.
Novell NetWare
Creates a raid.log in SYS:System/raid.log. Displays a system console alert.
SCO UnixWare
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Creates a syslog in /usr/adm/syslog that can be configured send an administrative email upon
detecting an event.
4.2.1.2
Using RAID Monitor with NT Server
RAID Monitor Application
RAID Monitor provides a user interface to configure and enable/disable the RAID Monitor
Service. Run the RAID Monitor Application every time the server starts by creating a short cut to it
in the Startup program group. The RAID Monitor Application is configured using the RAID
Monitor Application Configuration Dialog.
RAID Monitor Service
The RAID Monitor Service is a Win32 service which monitors the status of RAID volumes. The
RAID Monitor Service runs in the background and has no interface.
Configuring the RAID Monitor
When the RAID Monitor application is loaded, it creates an icon in the system tray. When users
click the right mouse button on the icon, a configuration menu appears. The configuration menu is
described below.
Configuration Menu
The following are the components of the configuration menu.
• Enable/disable the RAID Monitor Service. When disabled, RAID Monitor Service does not
send events to a local monitor.
• Exit the RAID Monitor Application.
RAID Monitor Application Configuration Dialog
Use the RAID Monitor Application Configuration Dialog to configure the RAID Monitor. See
Note: The RAID Monitor Application Configuration Dialog can be invoked by double clicking on the
system tray icon.
The components of the RAID Monitor Application Configuration Dialog are discussed below.
• Enter the path and filename of the HTML browser.
• Adjust the RAID Monitor Service polling interval or frequency. The polling interval
determines how frequently the RAID Monitor Service checks the status of disks and RAID
volumes. Use the slider bar to adjust the polling interval. The default polling interval is five
seconds. One tick in the slider bar increments/decrements the polling interval by five seconds.
Whenever a RAID volume causes an event, the RAID Monitor Service sends a notification to
the registered applications.
• Check or uncheck the check box to enable or disable the RAID monitor service, respectively.
Unchecking the box disables RAID events from displaying a message on the screen.
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Figure 4-2. RAID Monitor Application Configuration Dialog
4.2.1.3
DMI Monitoring
Select this option to install the DMI Component Instrumentation (CI) for Intel Server RAID
Controller U3-1 (SRCU31). This allows the SRCU31 subsystem to be monitored from a local or
remote DMI Browser. A DMI browser and Service Layer must be installed on the machine before
the CI will load and function. The DMI browser and Service Layer are not supplied with SRCU31
software. DMI components are not selected by default to be installed. Install the SRCU31 DMI
Component Instrumentation (CI) using the procedure below.
Note: You must have administrative level permissions to install SRCU31 DMI CI software.
1. Insert the SRCU31 CD-ROM in the CD-ROM drive. (If the RAID Installer Menu does not
appear, then run the setup.exe file that resides at: <CD-ROMroot>\os_setup\winnt\setup.exe
on the CD-ROM).
2. Click on the Setup button and follow the prompts to the Preselected Components window.
3. Three components in the Preselected Components window below are preselected. See
Figure 4-1. If the RAID device drivers, RAID monitor or local or remote storage console are
already installed, then uncheck the appropriate boxes. If the RAID device drivers, RAID
4. Select the DMI Management checkbox to install the DMI CI. Follow the on-screen prompts to
complete installation.
DMI Installation for NetWare
By selecting the RAID Management Agents component during installation of NetWare, the DMI
(CI), SNMP Extension Agents and RAID Monitor Service are installed. See Section 2.5.8, Setup
and Installation for Novell NetWare* when selecting the RAID Management Agents component
during NetWare 4.2 or 5.0 installations.
DMI Installation for UnixWare
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4.2.1.4
SNMP Management
Select this option to install the SNMP Extension Agent for SRCU31. This allows the SRCU31
subsystem to be managed from an SNMP Console such as HP OpenView Network Node Manager.
An SNMP Service must already be installed on the machine before the Extension Agent will load
and function. Install the SRCU31 SNMP Extension Agent using the procedure below.
SNMP Installation for NT Server
Note: You must have administrative level permissions to install SRCU31 SNMP software.
1. Insert the SRCU31 CD-ROM in the CD-ROM drive. (If the RAID Installer Menu does not
appear, then run the setup.exe file that resides at: <CD-ROMroot>\os_setup\winnt\setup.exe
on the CD-ROM).
2. Click on the Setup button and follow the prompts to the Preselected Components window.
3. Three components in the Preselected Components window below are preselected. See
Figure 4-1. If the RAID device drivers, RAID monitor or local or remote storage console are
already installed, then uncheck the appropriate boxes. If the RAID device drivers, RAID
4. Select the SNMP Management checkbox to install the SNMP Management agent. Follow the
on-screen prompts to complete installation.
SNMP Installation for NetWare
By selecting the RAID Management Agents component during installation of NetWare, the DMI
(CI), SNMP Extension Agents and RAID Monitor Service are installed. See Section 2.5.8, Setup
and Installation for Novell NetWare* when selecting the RAID Management Agents component
during NetWare 4.2 or 5.0 installations.
SNMP Installation for UnixWare
details.
4.2.2
Using Intel Server Control (ISC) to Monitor RAID Events
Intel Server Control (ISC) is a server-management tool targeted for the departmental LAN
Environment, such as file, print, and/or application servers. ISC is provided with the CD that ships
with your Intel server baseboard. ISC has many server-based monitoring and management
functions, however, this section focuses on its ability to monitor events from the SRCU31. A brief
overview of ISC is provide below followed by instructions on viewing RAID events from the
SRCU31 via ISC. Use the documentation provided with your Intel server board for detailed
instructions on installing and using ISC.
4.2.2.1
Overview of ISC
ISC uses the Desktop Management Interface (DMI) 2.0 framework to manage Windows NT,
NetWare, and UnixWare server hardware components. ISC provides real-time monitoring and
alerting for server hardware sensors. ISC has two main software components:
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• The managed server: ISC Server Instrumentation is installed on the NetWare, Windows NT, or
UnixWare server that is going to be managed by the ISC Console software.
• The managing console: ISC Console software is installed on the user console that manages
the server.
On a Windows NT network, it is possible to install both parts of the software on the same server. It
is also possible to install both the Server Instrumentation and the Console software on multiple
systems.
A DMI browser is also included with ISC that allows administrators to view information from
devices that provide DMI component instrumentation (CI). The SRCU31’s Intel Integrated RAID
software provides an option for installing RAID DMI CI. The RAID CI allows events from the
SRCU31 to be viewed via ISC’s DMI browser.
4.2.2.2
Managing and Monitoring via DMI
The ISC DMI Service Provider runs on each managed Windows NT, NetWare, or UnixWare server
and stores the various MIF files in a database. The service provider manages component
information by collecting it from the MIF database and component instrumentation code. The
service provider then passes the information to the DMI browser or other management applications
upon request. Any changes made by the management application or DMI browser are set via the
service provider. The service provider either writes changes to the MIF database or changes
attribute values via component instrumentation code.
Each DMI component must provide a MIF file. Some of the attributes listed in the MIF files are
read-only, so you can view only their current values. Other attributes are read-write. Changing the
value of this attribute through a DMI browser changes the setting in the instrumentation software.
Whether attributes are read-only or read-write depends on whether the component has
instrumentation code to enable DMI to change its value. The SRCU31 MIF attributes are read only
meaning that information provided by the DMI CI is for monitoring purposes only.
4.2.2.3
Installing DMI Software
To monitor the SRCU31 component instrumentation and MIF files, the ISC DMI Explorer browser
must be used. Two pieces of software must be installed in order to use the Explorer Browser to
view the RAID DMI information. First ISC must be installed on the system and second the RAID
CI must installed.
Install the ISC DMI Explorer Browser
The DMI Explorer Browser is installed automatically when ISC is installed into systems with an
Enterprise Management Console (such as HP’s Network Node Manager or CA—Unicenter TNG)
or the ISC Stand-alone environment. The Browser is not installed with LANDesk Server Manager.
Please refer to the documentation supplied with Intel server base-board for instructions on
installing ISC.
Install the Intel Integrated RAID DMI Component Instrumentation (CI)
Note: You must have administrative level permissions to install Intel Integrated RAID DMI CI software.
1. Insert the Intel Server RAID Controller U2-1 CD-ROM in the CD-ROM drive. (If the RAID
Installer Menu does not appear, then run the setup.exe file that resides at: <CD-
ROMroot>\os_setup\winnt\setup.exe on the CD-ROM.)
2. Click on the Setup button
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3. The four components in the Preselected Components window below are preselected. See
4. Select the DMI Management checkbox and clear all other checkboxes to install the DMI CI
only. Follow the on-screen prompts to complete installation.
Note: The DMI and SNMP components are not selected by default.
4.2.2.4
Using the ISC DMI Explorer Browser to Monitor SRCU31
Starting the DMI Explorer
The DMI Explorer Browser appears as an applet in the Enterprise Management Console or as a
Figure 4-3. ISC Standalone
Viewing Attributes
You can use DMI Explorer to view attribute values for each DMI-compliant component. To view
the attributes:
• In the left pane, select a component and group you are interested in. The attributes and values
appear in the right pane.
Navigate through a table of attribute values:
• To move to the next row in the table, click the Next Row button on the toolbar.
• To move to the first row in the table, click the First Row button.
• To search the table for a specific row, click the Search Row button.
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Note: You may see the number 2147483648 when viewing attribute information with DMI Explorer.
This number is equivalent to 80000000 hex, which indicates that the item is unsupported.
Figure 4-4. Browsing SRCU31 DMI Information
Refreshing Attributes
Attribute values change from time to time. Whenever you select a group or display a new row in a
table, DMI Explorer displays a snapshot of the data that is accurate at that time.
You may want to refresh the information manually if you suspect that it might have changed. To
refresh the data click View/Refresh.
Viewing Properties
You can use DMI Explorer to view properties for the computer, components, groups, or attributes.
To display properties:
1. Select an item.
2. Click Properties.
Setting the View Options
DMI Explorer offers several different view options.
To turn the toolbar on or off click View/Toolbar.
To turn the status bar on or off click View/Status Bar.
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To change the view of the right pane click View/Large Icons, Small Icons, List, or Details.
To sort the items in the right pane in a different order click View/Arrange Icons and select the text
that corresponds to the column you want to sort by or click the button above the column.
Note: All of the options above are available by right-clicking while the cursor is over white space in the
right pane.
To specify whether each view is displayed in a single window or separate windows:
1. Click View/Options.
2. Click the Browsing Format tab.
3. Choose the display format.
4. Click OK.
To change the view of integer values to hex or decimal format:
1. Click View/Options.
2. Click the Attribute Format tab.
3. Choose a display format.
4. Click OK.
4.2.3
HP OpenView* Network Node Manager Integration
HP OpenView Network Node Manager (NNM) is an SNMP management console available for the
NT operating system. If you are using NNM to manage your network, we have provided some files
that will allow you to integrate the management of your Intel Integrated RAID devices into your
OpenView framework. Use the following procedure to install the Intel Integrated RAID tools into
NNM.
Note: HP OpenView is an optional software program for remote management of the server.
Installation Procedure
1. Go to the HP OpenView NNM console.
2. Insert the Intel Integrated RAID CD-ROM in the CD-ROM drive.
3. If you have disabled Autorun on your system, you should manually run the setup.exe file
located on the CD-ROM.
4. From the Menu, select “Console Integration”. Follow the prompts to complete installation of
HP OpenView NNM.
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Installation Overview
This overview reviews what happens during the installation of the HP OpenView NNM integration
Table 4-2. HP OpenView Installation Files
File Name
Location Copied To
RAID.MIB
IRAID.CON
IRAID.ARF
IRAID.BMP
IRAID.FRF
IRAID.ICO
IRAID.LRF
IRAID.SRF
IRDISC.EXE
IRSTAT.EXE
c:\openview\snmp_mibs
c:\openview\conf\c
c:\openview\registration\c
c:\openviewbitmaps\c\toolbar
c:\openview\fields\c
c:\openview\bitmaps\c
c:\openview\lrf
c:\openview\symbols\c\cards
c:\openview\bin
c:\openview\bin
During installation, there is an option to complete the integration by automatically running the
necessary HP OpenView NNM utilities. If this option is not selected, the operations listed in
directory.
Note: This command-line syntax assumes that you have installed NNM to the default directory of
c:\openview. If you have installed NNM to a different directory, then substitute that
directory for c:\openview.
Table 4-3. HP OpenView Installation Operations
Command
Description
This command adds the Intel Integrated RAID Trap
definitions to the Event database, which enables NNM to
identify and correctly format incoming events.
xnmevents -replace
c:\openview\conf\c\iraid.con
This command adds the Intel Integrated RAID MIB to the
MIB database. This enables the devices to be managed
via the SNMP browser.
xnmloadmib -silent -load
c:\openview\snmp_mibs\raid.mib
This command adds the "isIRAID" field to the object
database. This action permanently modifies the database
schema. It allows NNM to identify whether or not a
managed node also contains a manageable Intel
Integrated RAID subsystem.
ovw -fields
This command adds the Discovery Utility (IRDISC.EXE)
as an OpenView process controlled by the OpenView
Process Manager.
ovaddobj
c:\openview\lrf\iraid.lrf
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4.3
Configuring RAID Volumes Using the
Intel® Integrated RAID Storage Console
4.3.1
Getting Started
Before using the Intel Integrated RAID browser software, do the initial setup and installation of
complete installation instructions.
If you intend to boot the operating system from a RAID volume, you must first create a RAID
volume by using the RAID Configuration Utility. Refer to Section 2.3.3, “Creating a RAID
volume.
Configuration of the Intel Integrated RAID Storage Console is an HTML-based application which
utilizes the browser installed on your operating system. Storage Console can be used to create and
modify RAID volumes, set the migration rate, add global hot spares and monitor RAID volume
status.
Note: Use the confirmation and cancellation buttons in place of the Back, Forward, and Refresh buttons
on the HTML browser.
4.3.2
Launching the Intel® Integrated RAID Storage Console for
Local Administration
4.3.2.1
4.3.2.2
Microsoft Windows NT
Launch your web browser by clicking on the local Storage Console icon. If this icon is missing,
you may execute the Storage Console by entering iop://localhost/0/8/0 in your HTML browser.
Novell NetWare
Intel Integrated RAID software includes a text based browser to manage and configure your Intel
Integrated RAID subsystem. Follow the procedure below to launch Storage Console.
1. At the NetWare Graphical Console screen, hit Ctrl Esc to go to the Text Console.
2. Select I2O Configuration Screen. Hit Enter.
3. In the I2O Configuration Manager screen select Configure IOPs. Hit Enter.
4. In the I2O System IOP List screen, select the IOP ID# of the card you are configuring and hit
Enter.
5. In the I2O IOP Configuration Options screen, select the IO Processor Main Page link and hit
Enter.
6. Select RAID Storage Console and hit Enter. Follow the prompts to launch Storage Console.
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4.3.2.3
SCO UnixWare
Execute the Storage Console by entering http://localhost:360 in the Netscape* browser provided
with UnixWare. Note that UnixWare prompts you to login to the machine with a User ID of root.
4.3.3
Launching the Intel® Integrated RAID Storage Console for
Remote Administration
4.3.3.1
Microsoft Windows NT
To configure Intel Integrated RAID on a remote machine, you will need to know its hostname or IP
Address. Execute the Storage Console by entering http://[hostname or IP Address]/scripts/iop.exe/
0/8/0 in your HTML browser. Note that you must be logged in as Administrator or equivalent in the
domain of the remote machine to remotely configure it.
4.3.3.2
Novell NetWare
To configure Intel Integrated RAID on a remote machine, you will need to know its hostname or IP
Address. Execute the Storage Console by entering http://[hostname or IP Address]/i2o/2/8/
index.htm in your HTML browser. Note that Novell requires you to authenticate to the tree in
which the remote server resides. NetWare 4.x requires a fully qualified login name. For example,
.CN=ADMIN.0=ORG_NAME.T=TREE_NAME.
If you have another web server product, like Apache Web Server*, installed on the remote server,
you will need to specify port 8008 in the URL. For example, http://[hostname or IP Address]:8008/
i2o/2/8/index.htm
4.3.3.3
SCO UnixWare
To configure Intel Integrated RAID on a remote machine, you will need to know its hostname or IP
Address. Execute the Storage Console by entering http://[hostname or IP Address]:360 in your
HTML browser. Note that UnixWare requires you to login to the remote machine with a User ID of
root.
4.3.4
Intel® Integrated RAID Storage Console
The Storage Console Current Configuration screen displays the current configuration of your
RAID subsystem. It displays the RAID Volume List and Physical Disk List. The current
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Figure 4-5. Current Configuration with Volume Created
4.3.4.1
The Menu
The Menu (located in the left panel of the Storage Console) enables the user to execute actions by
Table 4-4. Intel® Integrated RAID Storage Console Menu
Category
Description
View/Actions
View volume information or take a volume action.
Create a typical RAID volume (the Wizard suggests a configuration) (modify
volume name and size only).
Create Typical
Create a customized RAID volume (RAID level, volume name, strip size and
the number of disks).
Create Custom
Modify Volume
Modify a volume (RAID level and strip size only).
View/Actions
View individual disk configurations or take a disk action.
View/Actions
Expand Array
View all logical arrays.
Expand the capacity of an array (by adding new drives).
This option is available if your system has an intelligent drive enclosure that
supports SAF-TE.
View
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Table 4-4. Intel® Integrated RAID Storage Console Menu
Category
Description
View the current configuration of all volumes.
View Config
Reset
Reconfigure your system. All volumes are deleted and all data is lost and
spares are reset to normal.
Bus Scan
Options
Scans drives to recognize a failed or newly installed drive.
Support information for the product. Allows the user to select the type of bus
scan used to bring new drives online.
The following sections describe the Storage Console Menu functions.
4.3.5
RAID Volumes
4.3.5.1
View/Actions
Use this feature to view RAID volume information: volume name, volume size, RAID level,
Delete a Volume. Delete a volume from the RAID Volume List or Volume Configuration screens.
Select Delete in the action menu and click on the Submit button.
Figure 4-6. RAID Volume List
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Figure 4-7. Volume Configuration
From this screen modify the volume migration priority, apply actions to the volume (modify,
delete) and view member disk configurations.
• Errors Logged column - If errors occur on the volume, they will be reported in the Volume
Errog Log table. This table reports technical data for use by technical support personel only. If
errors occur, click on the number listed in the column next to Errors Logged to view the Error
Log table.
Note: If there is no serial number for a disk listed in the Error Log table, this indicates the error is against
the volume and not against a particular disk. Please contact technical support for more information.
Sequential Write, Enable Full Write or Modify Volume. Select the appropriate action and submit.
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Figure 4-8. RAID Volume Actions
4.3.5.2
Create Typical
Use the RAID Volume Creation Wizard to create a typical RAID volume configuration. The user
may change volume name and size only. A global hot spare is created depending upon the existing
configuration.
Note: In Create Typical your volume is automatically configured based on the number of disks, volumes,
and arrays in your system. Use Create Custom if you prefer to customize your system.
How it Works
When a volume is created, it is placed on available disks or on an existing array depending on the
maximum number of disks available in each. For example, if you have two available disks, and an
existing array of three disks that has space on it, the wizard will create the volume on the array even
if a smaller volume is created because a higher RAID level is achieved with more disks (providing
greater fault protection). RAID level takes precedence over disk space. If you would rather create a
larger two disk RAID 1 than a smaller three disk RAID 5, do so manually using Create Custom
Global Hot Spares
You must have at least three disks available on your system for the wizard to create a global hot
spare. When selecting a global hot spare, the wizard selects the largest available disk in your
system (unless there are no disks available or a global hot spare already exists). When the wizard
chooses a global hot spare it scans all existing arrays and volumes to ensure that the drive is large
enough to protect existing configurations. If you have only two available disks on your system,
then the Wizard does not prompt you to create a global hot spare.
Table 4-5. RAID Level Selected by Storage Console Based on the Number of System Drives
# Available Drives in System
RAID Level Selected
1
2
0
1
3
5 or 1 if global hot spare is selected
5 with global hot spare
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Procedure
To create a volume using this feature:
1. Click on the Create Typical link. In Step 1 click on Yes if you would like to dedicate a global
hot spare. If a global hot spare already exists or if there is only one available disk in your
2. In Step 2 edit the volume name and size if desired and click on Yes to create the volume. See
3. Confirm the new volume configuration by clicking on the Yes button.
Figure 4-9. Create Typical Step 1
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Figure 4-10. Create Typical Step 2
4.3.5.3
Create Custom
The Create Custom option allows you to select the volume name and size, RAID level, strip size
and define which disks or arrays upon which to place your volume. Create Custom does not
automatically select global hot spares.
To create a custom RAID volume configuration click, on the Create Custom link.
Figure 4-11. Select RAID Level
2. Edit the volume information as appropriate. Edit volume name, volume size (zero for largest
possible size), strip size and select the disks you wish to include in the volume. See
appears. If you wish to create a global hot spare after the volume is created, go to the Physical
3. Click on Yes to create the volume. The Volume Created Successfully screen appears.
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Figure 4-12. Add Volume Information
4.3.5.4
Modify Volume
To modify a volume:
1. Click on the Modify Volume link.
modify volume RAID level screen appears.
Figure 4-13. Modify Volume List
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Figure 4-14. Modify Volume RAID Level
4. Select the appropriate strip size (16, 32, 64 and 128K) and click on Submit. The modify
Figure 4-15. Modify Volume Strip Size
5. Click on Yes to implement the changes to the volume.
4.3.6
Physical Disks
4.3.6.1
View/Actions
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Figure 4-16. Physical Disk List
Note: The serial number displayed in the disk ID in Figure 4-17 may not exactly match the drive label
serial number.
can be completed based upon the usage and status of the drive. If the disks enclosed are S.M.A.R.T
capable, then a field for S.M.A.R.T events will appear in the display. You may also view details
about the volume which the selected disk is a part of by clicking on the volume's name which is
highlighted under Volume Name. You may view the Enclosure configuration screen by clicking on
the enclosure number which is highlighted under the Attributes column.You may return to the
Physical Disk configuration screen by clicking on the View/Actions option under Physical Disks.
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Figure 4-17. Physical Disk Configuration
Table 4-6. Physical Disk Usage
Usage
Description
Drive is available to be configured as part of a RAID volume, defined as a global hot
spare or set as pass-through for direct control by the host operating system.
Available
Normal
Drive is fully operational and functional as a member of a RAID volume. This is the
desired state.
Accesses to the drive have not completed successfully. The RAID firmware does not
access a failed drive.
Failed
Drive configured as a member of a RAID volume is not detected. The RAID firmware
does not access a missing drive.
Missing
Drive is unusable. This state is used to prepare disks for removal from a SAF-TE
enclosure.
Offline
Drive is not controlled by RAID firmware and thus cannot be a part of a RAID volume.
The drive is available to the operating system as an individual disk.
Pass-Through
Spare
page 5-4 for more information.
Table 4-7. Physical Disk Actions (Sheet 1 of 2)
Action
Usage
Description
Begin Format
Available
Formats a drive.
Pass-Through to
Host
Available
Gives control of the drive to the Host.
Claim for RAID
Identify Drive
Pass-Through
Normal, Available, Spare
Failed
Gives control of the drive to the RAID subsystem.
Identify a drive.
Mark as Normal
Marks drive as no longer failed.
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Table 4-7. Physical Disk Actions (Sheet 2 of 2)
Action
Usage
Description
Mark as Failed
Normal
Alert a user not to use this drive.
Removes all RAID configuration data from drive and
prepares the drive for removal was added to the large
table as well.
Mark Offline
Normal, Available Spare
Mark Online
Release Spare
Mark as Spare
Offline
Spare
Marks a drive for use. Drive is ready for power.
Convert a spare to an available drive.
Mark drive as a global hot spare.
Available
4.3.6.2
Replacing a Failed Drive
If a disk fails, it will eventually need to be replaced. If you need help physically locating the failed
cause activity on the failed drive giving you the opportunity to identify it by observing the activity
light on the drive.
After replacing the failed drive with a new drive, any volume in degraded mode will use the new
drive to replace its failed member following a reboot or bus scan. If you reinstall the same failed
drive, it will not automatically be used to replace the failed member disk unless you manually mark
it as normal.
4.3.7
Logical Arrays
4.3.7.1
View/Actions
action. View Array ID, RAID Volumes on Array, Free Space/Total Size and Status. Click on Array
ID to view member disks and capacity usage or click on a volume name to view a volume
configuration.
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Figure 4-18. Logical Array List
4.3.7.2
Expand Array
Use this feature to expand an array, for example, when a drive is added to your system. This feature
is active when at least one drive is available, for example, when the drive is not offline, marked as
a spare, or part of another array.
Note: To expand an array you must first bring the available drive online. For example, in the Physical
Disk List, mark the drive as Online and submit.
To expand an array:
1. Click on Expand Array. If there is an available disk, then the Add Disks to Array screen
2. Select the target array by clicking on the appropriate radial button. Select the target disk by
clicking on the appropriate check box.
3. Click the Expand Array button.
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Figure 4-19. Add Disks to Array
4.3.7.3
Migration
Migration occurs when a volume is migrating from one RAID level to another, a volume strip size
changes or when a disk is added to an array. See Table 5.2.7, “Physical Drive Usage” on page 5-11
for more information. Migration status is displayed in the status area of the RAID Volume List. See
Figure 4-20. Migration in Progress
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4.3.8
Enclosures
4.3.8.1
View
The View link is available if an intelligent drive enclosure which houses the SCSI devices is
detected. The option displays information pertaining to the components of the enclosure and the
disks inserted into the enclosure.
Figure 4-21. List of Enclosures
Click on the View link to view information such as Enclosure ID, the enclosure's Manufacturer,
SCSI Bus number used, the number of slots available within the enclosure, the number of disks
inserted into the enclosure and the status of enclosures. To get the usage and status information for
components in the enclosure (for items such as the fan(s), the power supply(s), the SCSI disk(s),
and the temperature of the enclosure) click on the Enclosure ID. To view specific information
about a particular disk, click on the Disk ID to view. Disks are listed by Slot number and SCSI ID.
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Figure 4-22. Enclosure Configuration
4.3.9
Utilities
4.3.9.1
View Config
4.3.9.2
Reset Config
Use this feature to reset the entire RAID configuration on the system. This feature deletes all
volumes (all data on the volumes will be lost) and resets spares as available drives.
Warning: If your host operating system is installed on a RAID volume, using this feature will delete the
operating system.
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4.3.9.3
Bus Scan
Use the Bus Scan feature to scan the SCSI buses to recognize a newly inserted disk(s). There are
two modes for bus scan: Destructive and Add Disk(s) methods. Unless changed by the user,
Destructive method is always used.
Changing the Default Bus Scan Method
To change the default mode of Bus Scan use the following instructions to manually configure the
default mode.
2. Click on the Bus Scan Type radial button that you would like to set as the default bus scan,
then click on submit. Your default bus scan selection is confirmed.
The most recently selected method is the default bus scan method. You may select the non default
bus scan method during a a bus scan but your non default settings will only be valid for one bus
scan session.
Figure 4-23. Default Bus Scan Type
Destructive Method
In this mode a bus scan will always bring disk(s) on-line as Available and erase any pre-existing
RAID information on the newly inserted disk(s). Insertion into intelligent enclosures will
automatically present the new disk(s) in the Storage Console as Available. Note that this mode is
called Destructive because inserting disk(s) while in this mode will destroy any previous RAID
information on those disk(s). Destructive mode does not support array roaming.
This is the default method selected when bus scan is run for the first time following a RAID
Performing a Bus Scan using the Destructive Method
1. Ensure disks are inserted into the system.
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on the Destructive Method radial button. Click on Submit. The Bus Scan screen appears. Your
3. Click on the check box (check the box).
Warning: Bus scans performed in destructive mode will destroy all data and configuration information on
newly installed disks.
5. Click on View/Config under Utilities to view all volumes and disks.
Figure 4-24. Destructive Bus Scan
Add Disk(s) Method
In this mode a bus scan will always attempt to bring new drives on-line and preserve any existing
RAID information that has previously been stored on them. If the disk(s) had previous information
stored on them, the volume(s) on the disk(s) will be visisble in Storage Console after the
completion of the bus scan. Note that while in this mode, intelligent enclosures will not
automatically present new disks in the Storage Console, a manual bus scan will be required even
with an intelligent enclosure in order to bring the disk(s) on line. Add Disk(s) method supports
array roaming and is the method used for the initial boot scan.
Performing a Bus Scan using the Add Disk(s) Method
1. Ensure disks are inserted into the system.
on the Add Disk(s) Method radial button. Click on Submit. The Bus Scan screen appears. See
3. Click on the check box (check the box) and then click on Submit to scan all buses
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4. Click on View/Config under Utilities to view all volumes and disks.
Note: For the system to see the disks when the system is powered up, the user must insert the disk(s) into
the system and then bus scan the disks.
Figure 4-25. Select Bus Scan Type
Figure 4-26. Bus Scan
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4.3.9.4
Options
Figure 4-27. Options Page
Bus Scan Type
Customer Support
Describes customer technical support information, including company name, contact number,
product ID and product version number. Use this support contact information if you need technical
assistance.
4.3.10
Management Utilities (including Storage Console)
4.3.10.1
Storage Console
The storage console icon points to only 1 card by default. This adapter card will be the first
SRCU31 that is enumerated by the system BIOS (based on PCI slot) when the system is booted.
This first adapter is assigned as IOP (Input/Output Processor) “0”. To switch to the second
SRCU31 adapter, you must manual modify the URL in the browser to indicate that you wish to
configure IOP “1” (which will be the second adapter that is enumerated by the system BIOS).
There are three parameters that are listed after iop.exe (which is the I2O RAID CGI script) in the
URL. The first of these is the IOP number. The default setting is the following:
Local Administration for NT Server
Default setting (the first parameter indicates the IOP #)
iop://localhost/0/8/0
Note: The “/0” parameter directly after “localhost” indicating the first IOP is being configured. To
switch from the first adapter to the second simply change the first parameter from “0” to “1” to
indicate that you wish to configure the second SRCU31. For example:
To configure the first SRCU31 (default) use:
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iop://localhost/0/8/0
To configure the second SRCU31 (change first “0” to a “1”) use:
iop://localhost/1/8/0
The Storage Console functions in the same way as with one card, except that only the devices that
are attached to it can be configured.
Remote Administration for all OSs
Default setting (the first parameter indicates the IOP #)
http://localhost/scripts/iop.exe/0/8/0
Note: The “/0” parameter directly after “iop.exe” indicating the first IOP is being configured. To switch
from the first adapter to the second simply change the first parameter from “0” to “1” to indicate
that you wish to configure the second SRCU31. See the example below:
To configure the fist SRCU31 (default) use:
http://localhost/scripts/iop.exe/0/8/0
To configure the second SRCU31 (change first “0” to a “1”) use:
http://localhost/scripts/iop.exe/1/8/0
The Storage Console functions in the same way as with one card, except that only the devices that
are attached to it can be configured.
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RAID Features
5
5.1
Introduction
5.1.1
In this Chapter
This chapter describes how RAID is implemented in the Intel® Integrated RAID solution.
5.1.2
Summary of Contents
— Arrays
— Caching
5.1.3
Ease of Use Features
5.1.3.1
Instant Availability/Background Initialization
RAID 0 and RAID 1 volumes do not require initialization. RAID 5 volumes must be initialized.
Initialization of a RAID volume begins automatically upon its creation. While the initialization
proceeds as a background task, the RAID volume is fully accessible for reads and writes.
Supported OS’s provide instant access to the newly created arrays without requiring a reboot.
Furthermore, the RAID volume, while initializing, is protected against a single disk failure just as
if it were completely initialized. A single disk failure would cause the volume to transition from the
normal mode, initializing state to the degraded mode, idle state. Volume initialization is not
impacted by system reboots and will continue if the system is rebooted. While initializing, the user
might notice some performance degradation especially under heavy load.
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RAID Features
5.1.3.2
Online RAID Reconfiguration
SRCU31 can migrate an existing RAID volume to a new RAID level and/or strip size. Online
RAID reconfiguration can prove helpful during performance tuning activities as well as in the
event that additional physical disks are added to a RAID subsystem, for example, the addition of a
third disk to a RAID subsystem that currently has a two disk RAID 1 volume. With the addition of
this third disk, you have the option of adding this disk to your existing RAID volume and migrating
the RAID level from 1 to 5.
RAID transformation is only permitted to begin if all volumes to be transformed are in normal
mode. During the transformation, they are protected against data loss from a single disk failure
provided that neither the source nor destination RAID levels are 0. In the case of a single disk
failure, the RAID volume in a transforming state transitions from normal mode to degraded mode.
When the transformation is completed, the volume transitions to an idle state in degraded mode and
if a global hot spare were present, it would transition to a rebuilding state in degraded mode. When
there is more than one RAID volume on an array, certain types of transformations may be applied
to individual RAID volumes, while other types of transformations must be applied to all RAID
volumes on the array.
Some transformations may be physically impossible due to insufficient disk capacity or an
incorrect number of physical disks in the destination array. The SRCU31 Storage Console performs
background validation to determine which migrations are possible.
5.1.3.3
Online Volume Migration
Online Volume Migration allows the user to change a volume's RAID level or stripe size while the
server is online and the volume is in-use. Since the subsystem (the IOP, the secondary PCI bus, the
volume itself and the SCSI bus) incurs a load during a migration or during a rebuild of a degraded
volume, the SRCU31 allows the user to select the migration priority (low, medium, high).
Adjusting migration priority appropriately balances volume access and rebuild tasks during the
volume's migration or volume rebuild.
Migration Priority determines the amount of time that the I/O processor in your server/workstation
spends on migrating from one RAID level to another. Migration priority can be set at low, medium
or high. As with volume initialization, a system reboot does not require the rebuild process to
restart from the beginning. The settings are defined as:
• Low - the I/O processor spends a majority of its time handling normal input/output activities of
the server/workstation while spending a small amount of time on the migration. This setting
has the smallest affect on the performance of the array.
• Medium - the I/O processor spends an equal amount of time processing the migration while
spending the other half of its time handling normal input/output activities of the server/
workstation.
• High - the I/O processor spends most of its time handling the migration. This setting will
impact performance of the array while the migration is taking place.
5.1.3.4
Online Capacity Expansion Without Reboot
An array is a group of disks containing 1 or more RAID volumes. An array is implicitly created
whenever a RAID volume is created on a group of unused disks. Data from that RAID volume is
evenly spread across all disks in the array. If an array has unused capacity, additional RAID
volumes may be created on that array. The data from additional RAID volumes is likewise evenly
spread across all the disks in the group.
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RAID Features
One or more physical disks may be added to an array to expand its capacity without rebooting.
When disks are added to an array, unused capacity is added to the end of the array. Data on RAID
volumes residing on that array is redistributed evenly across all the disks (including the new disks).
As a result, a contiguous block of unused capacity (disk space) is made available on the array. The
additional capacity created from adding disks can be used to create one or more RAID arrays and/
or new volumes.
A disk, to be added to an array, must be in normal mode (not failed), unused (not in an array, a
spare, or passed through to host) and must have at least the same capacity as the smallest disk
already in the array. Normally, all disks in an array should have the same capacity, since any
capacity on a disk beyond that of the smallest disk would be wasted.
Capacity expansion is only permitted to begin if all volumes on the array are in normal mode (not
degraded or failed) and a idle state (not rebuilding, initializing, transforming etc.). During the
expansion process, the RAID volumes being expanded are accessible by the system. In addition,
RAID volumes with RAID levels 1 or 5 are protected against data loss in the event of a single disk
failure. In the case of a single disk failure, the RAID volume transitions from normal mode,
expanding state to degraded mode, expanding state. When the expansion is completed, the volume
transitions to degraded mode, idle state. If a global hot spare is present, then it further transitions to
degraded mode, rebuilding state. After the rebuild is complete, the volume transitions from
rebuilding state to idle state, normal mode.
To begin an expansion, an array must be in an idle state (not already expanding).
Figure 5-1. Array Expansion
Before Array Expansion
Disk 0
2000 Mb
Disk 1
2000 Mb
Disk 2
2000 Mb
Free Space - 1800 Mb
Volume 1 - 2400 Mb
Volume 0 - 1800 Mb
Array_0 6000 Mb
After Array Expansion (By Adding One Disk)
Disk 0
2000 Mb
Disk 1
2000 Mb
Disk 2
2000 Mb
Disk 3
2000 Mb
Free Space - 3800 Mb
Volume 1 - 2400 Mb
Volume 0 - 1800 Mb
Array_0 8000 Mb
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5.1.3.5
Array Roaming
Array Roaming allows the user the ability to move a complete array to another system (with drives
in any SCSI ID slot) and still preserve RAID configuration and user data on that array. SRCU31
firmware versions do not have to be the same on both systems (firmware updates are backwards
compatible). The array being moved must be connected to the destination server while it is offline.
Summary
• New physical disks can be added without rebooting.
• RAID volumes are re-allocated across arrays, maintaining capacity.
• Available array capacity increases by the size of the added disk(s).
• RAID volumes presented to the operating system do not increase in capacity.
Additional capacity may be made available to the OS by adding a new volume(s) on the newly
created free space on the array.
5.1.4
High Availability/Redundancy
5.1.4.1
Global Hot Spare
The global hot spare is one of the most important features that SRCU31 provides to deliver a high
degree of fault-tolerance. A global hot spare is a spare physical disk drive that has been marked as
a global hot spare and therefore is not passed through to the host OS and is not a member of an
array. If a disk drive used in a RAID volume fails, then the global hot spare will automatically take
its place and the data previously located on the failed drive is reconstructed on the global hot spare.
For this feature to work properly, the global hot spare must have at least the same capacity as the
drive it replaces. Global hot spares only work with RAID 1 and RAID 5 volumes. You may
configure up to 4 global hot spares with SRCU31. Global hot spares count toward the maximum
number of disks that are supported by SRCU31.
During the automatic rebuild process, system activity will continue as normal, however, there may
be a slight degradation in performance as the data on the global hot spare is rebuilt.
To effectively use the global hot spare feature, you must always maintain at least one drive that is
marked as a global hot spare.
5.1.4.2
Hot Plug Disk Drive Support
SRCU31 supports the replacement of failed hard disk drives without having to shut down the
system. However, your RAID storage backplane must support hot plug disk drives for this feature
to be active.
Warning: Never remove a drive or insert a disk drive into your system while the power is on without
confirming with both the disk drive and drive enclosure documentation that both the drive and
enclosure are capable of supporting this action. Removing or inserting a new drive not designed for
‘hot swap’ may result in damage to your hardware and data. Even when both drive and enclosure
support ‘hot swap’ it is strongly recommended that ‘hot swapping’ not be done while the drives are
being accessed (active I/O). LVD drives and enclosures are especially susceptible to electrical
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transients on the SCSI bus itself and even the best drives and enclosures may not ‘hot swap’
correctly while the bus is experiencing heavy traffic.
5.1.4.3
Auto Declare Spare
If a disk drive is brought online into a system with a degraded volume, SRCU31 will automatically
declare the new disk as a spare and begin rebuilding the degraded volume. The auto declare spare
function requires that the new disk be of equal or greater capacity than the failed disk. Auto declare
also requires that the new disk have a different serial number than the failed disk. If you remove a
drive from a system and reinstall the same drive in the same system, the auto declare will not
declare the reinstalled disk as a spare.
• With a SAF-TE enclosure a bus scan occurs automatically when the drive is inserted. No
manual intervention is required.
• For the Auto Declare Spare feature to work with an enclosure without SAF-TE support, a
reboot or bus scan is required before the system will be able to claim the disk as a spare. See
Section 4.3.9.3, “Bus Scan for more information on using the bus scan feature.
• When inserting a new drive into the enclosure to replace a failed drive, it may have the same
SCSI ID as the failed drive.
5.1.5
5.1.6
System Management
SRCU31 supports DMI and SNMP protocols. In addition, SRCU31 provides a local host monitor
What is RAID?
Redundant Array of Independent Disks (RAID) refers to a method of organizing data on one or
more physical disks to provide increased I/O performance and data protection. The different
methods for organizing the data are referred to as RAID Levels. The RAID levels offered by Intel
Server RAID Controller U3-1 are 0, 1, 5 and 10. A summary of RAID levels, their performance
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5.2
Overview of the RAID Subsystem
5.2.1
Summary of RAID Levels
Table 5-1. Summary of RAID Levels
Intel® Server RAID Controller U3-1 Features and Performance
Minimum
Number of Number of
Drives Drives
Supported Supported
Maximum
Data
Reliability
(protection)
Data
Transfer
Rates
RAID
Level
Relative
I/O Rates
Description
Striping of data across
multiple drives in an array.
Very high for
both reads
and writes.
No data
protection.
0
1
1
15
Very High
Reads are
This is a high performance
solution, however there is
no data protection.
Reads are
higher than up to two
Also known as mirroring.
Mirroring refers to the
100% duplication of data
from one disk to another.
Highest
reliability;
much higher
reliability than
a single drive
(no RAID).
a single
drive.
times faster
than a single
drive.
2
2
This is a high availability
solution, but due to the
100% duplication, it is also
a costly solution.
Writes are
about the
same as a
Writes are
about the
same as a
single drive. single drive.
Reads are
similar to
RAID 0.
Striping with parity. Data
and parity information is
spread among each drive
in the drive group. Parity is
equal to the total number
of disks in the volume
minus one drive. That one
drive must be equal to the
smallest drive capacity in
the array.
Reads are
similar to
RAID 0.
Lower
reliability than
RAID 1;
Writes are
5
3
15
higher
slower than Writes are
a single usually
drive due to slower than
penalty of
writing
reliability than
a single drive
or RAID 0.
a single
drive.
parity.
Reads are
up to two
times faster
than a single
drive.
RAID 10 is a combination
of RAID 0 and RAID 1.
This feature is not user
selectable. It is a function
of how Intel® Server RAID
Controller U3-1 writes data
on RAID 1 arrays with 3 or
more disks.
Higher
reliability than
RAID 5; much
higher
reliability than RAID 1 than
a single drive
(no RAID).
Transfer
rates more
similar to
10
3
15
Writes are
about the
same as a
single drive.
RAID 0.
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5.2.2
RAID Volume Characteristics
5.2.2.1
RAID 0 Volume Characteristics
Table 5-2 lists the characteristics of a RAID Level 0 volume.
Table 5-2. RAID 0 Volume Characteristics
Characteristic
Minimum
Maximum
n x smallest single drive capacity
where n is the number of drives in a
RAID 0 volume.
Capacity
Drives
1 MB
1
15
Strip Size
Status
4 KB, 8 KB, 16 KB, 32 KB, 64 KB, 128 KB
Normal, Migrating, Failed
Idle, Migrating
States
5.2.2.2
RAID 1 Volume Characteristics
Table 5-3 lists the characteristics of a RAID Level 1 volume.
Table 5-3. RAID 1 Volume Characteristics
Characteristic
Minimum
Maximum
½ (n x smallest single drive capacity)
where n is the number of drives in the
RAID 1 volume.
Capacity
Drives
1 MB
2
2
Strip Size
Status
64 KB
Normal, Degraded, Migrating, Failed
Idle, Copying, Expanding, Transforming
States
5.2.2.3
RAID 5 Volume Characteristics
Table 5-4 lists the characteristics of a RAID Level 5 volume.
Table 5-4. RAID 5 Volume Characteristics
Characteristic
Minimum
Maximum
(n-1) x smallest single drive capacity
where n is the number of drive in the
RAID 5 volume.
Capacity
Drives
1 MB
3
15
Strip Size
Status
16 KB, 32 KB, 64 KB, 128 KB
Normal, Degraded, Migrating, Failed
States
Idle, Initializing, Rebuilding, Expanding, Transforming
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5.2.2.4
RAID 10 Volume Characteristics
Table 5-5 lists the characteristics of a RAID Level 10 volume.
Note: This feature is not user selectable. RAID Level 10 is a function of how SRCU31 writes data on a
RAID 1 volume with 3 or more disks in the array.
Table 5-5. RAID 10 Volume Characteristics
Characteristic
Minimum
Maximum
RAID 10 is a combination of RAID 0 and
RAID 1.
Capacity
1 MB
3
½ (n x smallest single drive capacity)
where n is the number of drives in the
RAID 1 volume.
Drives
Strip Size
Status
15
64 KB
Normal, Degraded, Migrating, Failed
Idle, Initializing, Rebuilding, Expanding, Transforming
States
5.2.3
5.2.4
Factors to Consider When Selecting a RAID Level
When choosing the appropriate RAID levels for your implementation, use the criteria below.
• Application Performance Requirements
• Data Protection
• Number of Drives in the Array
• Disk Capacity
RAID Configuration Parameters
“Using the Storage Console” for details when changing these parameters.
Table 5-6. RAID Configuration Parameters (Sheet 1 of 2)
Parameter
Description
Enter 1 to 15 alphanumeric characters to define a unique identifier for a RAID
volume. The first character must be an alpha character.
Specify Volume Name
Specify the Data
Capacity
Enter either the size in MB or leave the entry at 0 and the Intel® Server RAID
Controller U3-1 software creates the largest available volume size.
Select the strip size for a new RAID volume. It is recommended that you leave
the stripe size at the default of 64K.
Select the Strip Size
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Table 5-6. RAID Configuration Parameters (Sheet 2 of 2)
Parameter
Description
Selecting the existing array allows the user to create, or migrate a volume on the
array. An array is a group of disks containing one or more RAID volumes. The
data from each RAID volume on an array is evenly spread across all disks in the
array. A RAID volume must be created either on an existing array or on a group
of unused individual disks. If an array already exists and has available capacity,
then you may elect to create a new volume on the existing array.
Select Existing Array
Select the drives you wish to use in this RAID volume. Select either an existing
array or individual member disks. Select the drives with available capacity that
you would like to include in this new RAID volume. Creating a RAID volume on a
group of unused disks, also, implicitly, creates an array consisting of that group
of disks.
Select Member Disks
Volume Caching
Change the caching options for each volume.
5.2.5
Arrays
An array is a group of disks containing one or more RAID volumes. A RAID volume must be
created either on an existing array or on a group of available individual disks. Creating a RAID
volume on a group of available disks (disks that are not yet a part of an array) also implicitly
creates an array consisting of that group of disks. If there are pre-existing arrays with available
capacity and enough disks for the specified RAID level desired, then the RAID volume will be
created in the existing array of the user’s choice. These arrays are listed on the various RAID
Storage Console configuration screens, most notably on the View / Actions screens under both
RAID Volumes and Logical Arrays sections.
Additional RAID volumes created in a specific array will reside on all the physical disks in the
array. Thus each RAID volume on the array will have its data spread evenly across all the disks in
the array. RAID volumes of different RAID levels may coexist on the same array. It is not possible
to have multiple arrays on the same disk(s). If physical disks of different capacity are grouped
together in an array, then the capacity of the smallest disk will become the usable capacity of all the
disks in the array. It is, therefore, wasteful of capacity to have disks of different capacity in the
same array.
Table 5-7. Array Status
Status
Description
Array is fully operational and functional.
Idle
This state occurs when a volume is created on an array. Initialization occurs
automatically after the creation of a new RAID 5 volume.
Volume Initialization
When a RAID volume in an array is undergoing a migration, the array is in the
changing state.
Changing
Array is undergoing an Online Capacity Expansion, for example, a disk has been
added to the array. Upon completion of the expansion, the volume’s state returns
to normal.
Expanding
5.2.6
RAID Volumes
The logical disk capacity that is organized in a RAID level with one or more physical disks is
referred to as a RAID volume. RAID level refers to the level of data performance and protection of
a RAID volume. A RAID volume refers to the group of physical disks which are used to hold the
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data. A RAID volume may consume all or a portion of the disk capacity available in a system.
Multiple RAID volumes can exist on a group of disks in a system. SRCU31 supports up to 15
volumes per channel. A RAID volume is accessible by the host operating system as a physical disk.
5.2.6.1
RAID Volume Status
RAID volumes may be in 1 of 6 statuses at any one time. The status of a RAID volume describes
its fault tolerance and the integrity of the data it contains. The six types of status are normal,
degraded, failed, initializing, rebuilding and migrating. RAID volume statuses are described in
Table 5-8. RAID Volume Status
RAID Volume Status
Description
A RAID volume in normal mode has data integrity and a normal degree of fault
tolerance (single disk failure in most RAID levels).
Normal
Failed
A RAID volume in failed mode lacks data integrity and because of this, SRCU31
blocks access to it.
A RAID volume in degraded mode has experienced one or more disk failures,
however, it still has data integrity. Fault tolerance is compromised or non existent.
Degraded
A RAID volume is generating parity. Initialization occurs automatically after the
creation of a new RAID 5 volume (RAID 5 volumes only). A percent sign (%) is
displayed which refers to the percent towards completion.
Initializing
Rebuilding
A degraded RAID volume is currently rebuilding a failed member disk. There is
always a value listed after rebuilding which indicates the percentage of
completion. Upon completion of the rebuild, the volume’s state returns to idle and
the status returns to normal.
The RAID volume is being migrated from one RAID configuration to a new RAID
configuration (RAID level migration). Upon completion of the migration, the
volume’s state returns to idle. The following activities can cause a migration to
take place:
Migrating
•
•
•
RAID level change
a strip size change
member disks added (array expansion)
Table 5-9. RAID Volume Status and Array Status
Volume Status
Array Status
1
1
1
Normal Failed
Migrating
Degraded
Uninitialized
Initializing
Rebuilding
RAID Level
5
RAID Levels
1, 5
Idle
X
X
Changing
Expanding
X
X
X
Volume
Initialize
RAID Level
5
RAID Levels
1, 5
Rebuilding
Contracting
1. Indicates that a volume may be migrating and degraded at the same time. If the volume becomes degraded
during a migration, then the migration completes, and completes the rebuild.
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Table 5-10. Available Volume Actions and Volume Status
Volume Status
Volume Actions
Un-initialized
YES
Initializing
YES
YES
NO
Migrating
YES
YES
NO
Normal
Degraded
Failed
YES
YES
YES
NO
None
YES
YES
NO
YES
YES
NO
Delete Volume
YES
Mark as Normal
Initilize Parity
NO
YES
NO
NO
NO
NO
Disable Write Cache
Enable Sequence Write Cache
Enable Full Write Cache
Modify Volume
YES
YES
YES
YES
NO
YES
YES
YES
NO
YES
YES
YES
YES
YES
YES
YES
NO
YES
YES
YES
NO
YES
YES
NO
YES indicates the volume action is available during the indicated volume status.
NO indicates the volume action is not available during the indicated volume status.
5.2.7
Physical Drive Usage
This section addresses the usage of physical drives.
Table 5-11. Physical Drive Status
Status
Description
OK
Drive is configured as a member.
Accesses to drive have not completed successfully. The RAID firmware does not
access a failed drive.
Failed
Drive is unusable. This state is used to prepare disks for removal from a SAF-TE
enclosure.
Offline
Drive configured as a member of a RAID volume is not detected. The RAID firmware
does not access a missing drive.
Missing
Formatting
Formatted OK
Formatted Failed
Drive is being formatted.
Format completed successfully.
Disk is unusable.
Indicates that the disk drive has reported a S.M.A.R.T event and may be in need of
service or replacement. See the specific disk drive manufacturer documentation for
details including error codes, utilities, etc.
ALARM-SERVICE
The drive is not compatible with the firmware on SRCU31 adapter card. To gain access
Incompatible Version to this drive, use it with the adapter card with appropriate firmware or low level format
the drive.
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Table 5-12. Physical Drive Usage
Usage
Description
Drive is available to be configured as part of a RAID volume, defined as a global hot
spare, reformatted or set as pass-through for direct control by the host operating
system.
Available
In Use
Spare
Drive is configured as part of a RAID volume.
page 5-4 for more information.
Drive is not controlled by RAID firmware and thus cannot be a part of a RAID volume.
The drive will be available to the operating system as an individual disk.
Pass-through
Gives control of the device to the Intel Integrated RAID subsystem. A reboot may be
required depending on previous usage.
Claim on Reboot
Table 5-13 lists available disk actions depending on current usage and status of the disk(s). See
Table 5-13. Disk Actions, Usage and Status
Disk Action
Usage
Status
Description if Submitted and Confirmed
Begin Format
Begin Format
Available
In Use
OK
Failed
Formats a drive or allows the drive to be reformatted after
a format session has failed.
Available (in
red)
Begin Format
Failed
OK
Pass-
through
Gives control of the drive to the Intel Integrated RAID
subsystem.
Claim for RAID
Claim on
Reboot
OK
Identify Drive
Identify Drive
Identify Drive
Identify Drive
Mark as Failed
Mark as Failed
Mark as Normal
Mark as Normal
Mark as Spare
Mark Offline
Available
In Use
OK
Failed
OK
Identify a drive. Useful for determining the location of a
drive within a storage enclosure.
In Use
Spare
OK
Available
In Use
Formatted OK
OK
Alerts a user not to use this drive. Usually utilized in
testing scenarios to simulate a failed drive.
Available
In Use
Formatted OK
Failed
OK
Marks drive as no longer failed.
Mark drive as a global hot spare.
Available
Available
In Use
OK
Marks a drive to an unusable state and removes all RAID
configuration data from drive. Useful for pulling a drive out
of a storage enclosure that does not support drives from
being removed while online.
Mark Offline
Failed
OK
Mark Offline
In Use
Mark Offline
Spare
OK
Mark Online
Available
In Use
Offline
Offline
Marks a drive for use. Drive is ready for power.
Mark Online
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Table 5-13. Disk Actions, Usage and Status
Disk Action
Usage
Status
Description if Submitted and Confirmed
None
None
None
None
None
None
Available
Available
Available
Available
In Use
Formatted OK
Formatting
Offline
No action can be taken while the drive is being formatted.
OK
Failed
In Use
OK
No action will be taken.
Pass-
through
None
Ok
None
None
Spare
In Use
OK
Offline
Drive is not controlled by RAID firmware and thus cannot
be a part of a RAID volume. The drive will be available to
the operating system as an individual disk.
Pass-through to
Host
Available
OK
OK
Release Spare
None
Spare
Convert a spare to an available drive.
Available, In
Use, Pass-
through,
Indicates that the disk drive has reported a S.M.A.R.T
event and may be in need of service or replacement. See
the specific disk drive manufacturer documentation for
details including error codes, utilities, etc.
Alarm-service
Spare
Drive is not controlled by RAID firmware and thus cannot
be a part of a RAID volume. The drive will be available to
the operating system as an individual disk.
Incompatible
Version
None
In Use
5.2.8
Caching
5.2.8.1
Downstream Write-Through
The RAID controller cache is used to buffer write data until it is written to disk. Data in the cache
is not available to be read from the cache directly. This type of caching is enabled by default when
no other cache type (Sequential or Full Write Back) is selected.
5.2.8.2
5.2.8.3
Sequential Write-Back
The host operating system is given a successful write reply immediately while the write data is held
in the RAID controller cache until the actual write to disk occurs. Only data determined to be
sequential is cached.
Full Write-Back
The host operating system is given a successful write reply immediately while the write data is held
in the RAID controller cache until the actual write to disk occurs. Caching occurs for both
sequential and random data.
Note: Intel Integrated RAID software provides write-back cache capability to improve host performance
for certain types of applications. Applications which may benefit from the write-back cache
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typically exhibit irregular patterns of write intensity over time. Such applications normally write
short bursts of data. Such applications may include transaction processing (perhaps sorting
applications or accounting software). Also, enabling the write-cache will usually improve
sequential write performance for RAID-5 volumes.
Some applications may incur some performance degradation with the write-cache enabled.
Example applications would include video editing, graphics intensive applications, video
streaming, or other applications which access or copy large files. It is recommended that the user
try both modes of operation (cache enabled and cache disabled) to determine which mode
operation provides the best performance for the applications that are commonly used.
5.2.9
RAID Levels Examples
5.2.9.1
Striping
Disk striping is the interleaving of data across multiple drives in an array. Data is sequentially
stored in allocated sizes, based on the RAID level. Striping improves performance because it
more information on RAID levels and the level of performance and protection they offer.
Strip size refers to the allocated space on a disk. Stripe size is the number of drives x the strip size.
For example, 4 drives x a strip size of 64k is equal to a stripe size of 256k in a Raid level 5
specified when you create a RAID volume.
Figure 5-2. Stripes and Strips in a RAID Volume
Disk #0
Disk #1
Disk #2
Disk #3
Vol 1
Vol 0
D19
D15
D11
D7
D17
D13
D9
D18
D14
D10
D6
D16
D12
D8
D4
D5
D3
D0
D1
D2
Strips D0, D1, D2 and D3 constitute the first stripe in Volume 0. Strip size is
specified when you create a RAID volume.
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Strip size is specified when you create a RAID volume. Strip size options for RAID levels 0, 1, 5,
and 10 are specified below.
Table 5-14. Strip Size Availability and RAID Level
Strip Size
RAID Level
4K
X
8K
X
16K
32K
64K
128K
RAID0
(with < 2 drives RAID 10)
X
X
X
X
RAID1
RAID5
X
X
X
X
X
X
X
X
X
X
5.2.9.2
RAID Level 0 Example
Data on a RAID 0 volume is striped across all of its member disks. The strip size is the amount of
logically contiguous data striped on each disk. Since data is spread across several physical disks,
accesses tend to be evenly distributed across all the disks. This sharing of the workload increases
the throughput when compared to a single physical disk. There is neither parity nor mirroring, so a
RAID 0 volume will lose data if one of its member disks fails.
Figure 5-3. Data Map of a RAID Level 0 Volume with 4 Disks, Showing the First 5 Stripes
Disk #0
Disk #1
Disk #2
Disk #3
Vol 1
Vol 0
D19
D15
D11
D7
D16
D12
D8
D17
D13
D9
D18
D14
D10
D6
D4
D5
D3
D0
D1
D2
Data Map of a RAID Level 0 Volume
Di is the i'th data strip
5.2.9.3
RAID Level 1 Example
A RAID 1 volume mirrors the same data on two of its members. This type of array gives good
performance and high reliability but its usable capacity is one half of its physical capacity. See
Figure 5-4. In a two disk RAID 1 volume, each disk has an identical copy of the data. In the event
a disk fails, data integrity is maintained.
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Figure 5-4. Data Map of a RAID Level 1 Volume, Volume on 2 Disks with Mirroring
Disk #0
Disk #1
Vol 1
Vol 0
D2
D1
D0
D2
D1
D0
Data Map of a RAID Level 1 Volume
Di is the i'th data strip
5.2.9.4
RAID Level 10 Example
Figure 5-6) a RAID 1 volume stills write each data element twice, but it utilizes all the disks in the
array. Some vendors refer to this as RAID 10 or 0+1, since it is a combination of RAID 0 and 1.
This increases performance by spreading the load across all the disks. In addition to good
performance, this type of array also provides high reliability but its usable capacity is one half of its
physical capacity. In the event one disk fails, data integrity is maintained.
Figure 5-5. Data Map of a RAID Level 10 Volume with 3 Disks, Showing the First 4 Stripes -
Striping with Mirroring with Three Disks
Disk #0
Disk #1
Disk #2
Vol 1
Vol 0
D4
D3
D1
D0
D5
D3
D2
D0
D5
D4
D2
D1
Data Map of a RAID Level 10 Volume
Di is the i'th data strip
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Figure 5-6. Data Map of a RAID 10 Volume with 5 Disks, Showing the First 4 Stripes Using
Double Mirroring - Striping with Mirroring with Four Disks
Disk #0
Disk #1
Disk #2
Disk #3
Disk #4
Vol 1
Vol 0
D9
D6
D4
D1
D7
D5
D2
D0
D8
D5
D3
D0
D8
D6
D3
D1
D9
D7
D4
D2
Data Map of a RAID Level 10 Volume
Di is the i'th data strip
5.2.9.5
RAID Level 5 Example
Data and parity on a RAID 5 volume are striped across all of its members. If one of its member
disks fails, then a RAID 5 volume does not lose data and continues to run in degraded mode. When
a failing disk is replaced, data and parity is reconstructed onto the replacement disk automatically
while the volume continues to operate. Parity calculates the data in two drives and stores the result
on a third drive (a bit from drive 1 is XOR'd with a bit from drive 2, and the resultant bit is stored
on drive 3). This provides a balance between performance and cost.Parity calculates the data in two
drives and stores the result on a third drive (a bit from drive 1 is XOR'd with a bit from drive 2, and
the resultant bit is stored on drive 3). This provides a balance between performance and cost.
Figure 5-7. Data Map of a Raid 5 Volume with 4 Disks, Showing the First 5 Stripes
Disk #0
Disk #1
Disk #2
Disk #3
Vol 1
Vol 0
D14
D10
D7
P1
D2
P4
D11
D8
D5
P0
D12
P3
D6
D3
D0
D13
D9
P2
D4
D1
Data Map of a RAID Level 5 Volume
Di is the i'th data strip
Pi is the parity strip for the i'th stripe
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A
A.1
About this Chapter
This chapter provides installation information, product features and specifications of the Intel®
Server RAID Controller U3-1 (SRCU31) hardware.
A.1.1
Summary of Contents
•
•
•
A.2
Features and Specifications
A.2.1
Intel® Server RAID Controller U3-1 Functions and Features
This section provides information on key features, configuration options and support interface
Figure A-1. Intel® Server RAID Controller U3-1 Key Features
•
•
•
•
•
•
•
•
•
•
•
•
•
•
LSI Logic S3C1010 controller with support for up to 15 Ultra160 LVD SCSI Drives
RAID Levels 0, 1, 5, 10 Supported
I2O* core compliant
IxWorks* IRTOS
SMART Support
64 Bit PCI, PCI 2.2 compliant
Selectable Write-Back Cache
Online RAID reconfiguration (RAID level, strip size)
Selectable RAID Rebuild Rate, Automatic Rebuild
Bootable BIOS Configuration Utility
Flash-Updateable Firmware
Configuration via Standard HTML Browser
Concurrent Multiple Stripe Size
SAF-TE intelligent enclosure support
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•
•
•
•
•
Hot Swap Disk Drive support (if disk drive enclosure supports this feature)
Maximum of 15 Drives supported
Instant availability/background initialization of RAID Volumes
Global Hot Spares
Event Notification
Figure A-2. Intel® Server RAID Controller U3-1 Adapter Card
SDRAM DIMM socket
32 MB ECC
Expands up to 128 MB
ECC PC66 or PC100 memory
Intel® i960® RN I/O Processor
100 MHz Core
Hardware XOR
External VHDCI Connector
Internal 68-pin Connector
16Mb Flash
Flash Recovery
(FRU) Jumper
PCI 64-bit, 33MHz
Ultra160 SCSI
LSI Logic SYM53C1010
SDRAM DIMM
A7469-01
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A.2.2
Intel® Server RAID Controller U3-1 Specifications
Table A-1. Hardware Architecture Features
Component
Feature
Intel i960® RN I/O Processor, 100MHz, RISC 32-bit core. This
controller features hardware XOR support for highspeed RAID
5 parity calculations.
CPU
3.3V, unbuffered PC100, ECC, SDRAM DIMM expandable to
32, 64 or 128MB
Memory/Cache
Cache
Downstream Write Through, Full and Sequential Write-Back -
Selectable per volume.
Firmware
PCI
ROM Type, Flash EEPROM, 2MBits x 8 (flashable)
Transfer Rate: 264MB/second Burst
+12V, +5V and 3.3V (all +/- 5%)
Voltages
Array Interface to Host
PCI Signaling
Interface to Host PCI 2.2
Capable of being used in a 5 volt or 3.3 volt slot.
Table A-2. Environmental Specifications
Attribute
Conditions
Operating 0° to +55° C
Storage -40° to +70° C
Temperature
Humidity
Operating 90% relative humidity
Storage 90% relative humidity
Length 6.75 inches
Height 4 inches
Form Factor
Table A-3. SCSI Controller Technology
SCSI Controller Supported
Description
SCSI Controller: LSI SYM53C1010
LSI Ultra160 SCSI Controller
A.3
Disk Drive Connectivity
A.3.1
SCSI Specifics
This section provides information on supported SCSI technology and form factors.
A.3.1.1.
Drives Supported
SRCU31 supports up to 15 SCSI devices. It supports up to 15 disks (or 14 disks if one of the SCSI
ID’s is occupied by an Intelligent SCSI Enclosure).
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Use Single-ended (SE) and Low Voltage Differential (LVD) devices but it is recommended that
you use only one type of drive (SE or LVD) on any one channel at a time. Each is explained below.
Note: If both an SE and LVD device are attached to the same channel the entire bus switches to single
SRCU31 is an Ultra160 implementation and is backward compatable with older SCSI
Single-ended (SE) Support
SRCU31 supports single-ended drives which operate at up to 40MB/sec depending upon the speed
of the drives attached.
Low Voltage Differential (LVD) Support
SRCU31 supports Ultra-2 LVD SCSI operating at up to 80MB/sec. and Ultra160 LVD SCSI
operating at up to 160MB/sec.
Table A-4. SCSI Drive Standards for the Intel® Server RAID Controller U3-1
Maximum Cable Length in
Meters
Intel® Server
RAID
Controller U3-
1 Maximum
Devices
Speed
MB/Sec
Bus Width
in Bits
SCSI Drive Standard
Single-
LVD
Ended
SCSI-1
5
10
20
20
20
40
40
40
40
80
160
8
8
6
3
NA
NA
NA
NA
NA
NA
NA
NA
12
8
8
Fast SCSI
Fast Wide SCSI
Ultra SCSI
16
8
3
15
8
1.5
3
Ultra SCSI
8
4
Wide Ultra SCSI
Wide Ultra SCSI
Wide Ultra SCSI
Ultra2 SCSI
16
16
16
8
NA
1.5
3
15
8
4
NA
NA
NA
8
Wide Ultra2 SCSI
Ultra160 SCSI
16
16
12
15
15
12
A.3.1.2.
SCSI Connectors
SRCU31 includes an internal SCSI-3 Ultra Wide 68 pin connector and an external VHDCI (Very
High Density Connector Interface) 68 pin connector. Each connector can be fully populated with
up to 15 SCSI devices (not to exceed an additive total of 15 devices) as long as cable length
limitations for each segment are not exceeded.
Termination
This is a commonly overlooked requirement when connection SCSI devices together. When these
devices are connected together, the resulting set of devices is typically referred to as a SCSI bus.
SCSI devices such as hard disks and tape drives must be terminated if they are the last physical
devices at either end of the SCSI bus (if nothing else is actively terminating the end of the bus such
as a terminator or backplane). If a device is inserted into the middle of the SCSI bus, then it (the
device itself) should not be terminated. Only each end of the bus should be terminated.
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The SRCU31 is a self terminating adapter. This means that the end of the SCSI cable that is
connected to the SRCU31 will be terminated automatically. The other end of the SCSI cable will
not be automatically terminated. Ensure that the other end is properly terminated. Refer to one of
the methods below to terminate the other end of the SCSI bus.
Install a SCSI terminator at the end of the SCSI bus or terminate the last device on the bus by doing
one of the following:
•
•
•
•
•
Change a switch setting on the device’s switch block (typically on external storage cabinets).
Insert or remove the terminator resistors from the terminator sockets (typically on hard disks).
Insert a jumper on the device to enable automatic termination.
Install a terminator cap (for external SCSI devices).
Install a physical terminator onto the end of the SCSI connector.
A.3.1.3.
Support for SCSI Devices Other than Disk Drives
The SRCU31 does not support SCSI non-disk drive devices.
A.4
Regulatory Information
Note: This device complies with Part 15 of the FCC Rules. Operation is subject to the following two
conditions: (1) this device may not cause harmful interference, and (2) this device must accept any
interference received, including interference that may cause undesired operation. This equipment
has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15
of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference in a residential installation.
This equipment generates, uses and can radiate radio frequency energy and, if not installed and
used in accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If this
equipment does cause harmful interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
•
•
•
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
If necessary, the user should consult the dealer or an experienced radio/TV technician for help.
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B
B.1
Summary of Contents
B.2
Hardware Troubleshooting
Problem:
Solution:
The system does not recognize the adapter card after it is inserted into the server.
If the system does not list the card as one of the PCI devices in the BIOS, then:
• Ensure the adapter card is inserted correctly into the PCI slot.
• Ensure 3.3 Volts are being supplied to the PCI slot.
• Try another PCI slot.
• Ensure the PCI slot is not specified for any special purpose other than standard PCI
configuration.
Problem:
Solution:
The boot device cannot be found.
Enter the system BIOS utility per manufacturer directions and configure it so that the RAID
volume is once again selected as the primary boot device (or first in the boot device list).
If the RAID card is physically moved from one PCI slot to another and the boot device is a RAID
volume controlled by the RAID card, some systems will automatically reconfigure some of the
system BIOS settings (boot device order). This issue is related to how the system BIOS operates
and may not occur with all systems.
Problem:
If you have two Intel® Server RAID Controller U3-1 (SRCU31) adapters installed in the system,
there is no hyperlink in Storage Console to view the second card.
Using two SRCU31 controllers in one system is a supported configuration, however, there are
some caveats that must be understood before setting up two SRCU31 adapters in one system. Only
the advanced user should configure two SRCU31 controllers in one system. It is important to
understand how to use the following tools and software when working with or configuring two
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SRCU31 adapters in the same system. Note that only the items that require special attention for a
two-adapter usage model are listed below. All other features and components work in exactly the
same as a single-adapter per server usage model.
Solution:
Change the first numeric zero (0) in the address to a (1) to view and configure the second SRCU31
in Storage Console. For example, change http://localhost/scripts/iop.exe/0/8/0 in your HTML
browser to http://localhost/scripts/iop.exe/1/8/0. If you are locally administrating an NT Server,
then type iop://localhost/1/8/0 to load Storage Console for the second SRCU31.
Problem:
Solution:
Unexpected results occur when the user selects the Mark as Normal/Recover Volume option.
The Mark as Normal/Recover Volume option enables access to the disk after the system has marked
it as failed. By selecting this option, the system will again have access to the disk.
Problem:
The system does not boot and issues the message "missing operating system". After creating a
SRCU31 RAID volume, the SRCU31 sets itself to be the boot device ahead of the non-RAID
(IDE) boot device in the system BIOS. Setting the SRCU31 as the boot device ahead of the non
RAID (IDE) device was completed when no options were selected to do so. How do I get my non-
RAID volume to be the default boot device again?
Solution:
Problem:
After creating a SRCU31 RAID volume, go into the BIOS setup and set the desired boot device as
the first bootable device in the hard disk list. For example, move the IDE disk drive above the
SRCU31 RAID volume in the boot order.
The Windows NT 4.0 setup program has some issues during installation when there are multiple
drives available for installation. Two of these issues are visible when the drive that the system
BIOS has determined to be the first bootable drive, also known as drive 0x80, does not have a
MBR (Master Boot Record) on it. In the case of the SRCU31, this can be the pass-through drive or
volume that is selected as the boot device (if there are no other hard drive controllers in the
system). Drive 0x80 may not have an MBR if it has been low-level formatted, is new, or was part
of a RAID array in the past. The NT installation program does not correct this situation. There are
two issues that occur in this situation, which are visible to the end-user attempting to install NT.
The workaround is listed in the next section. The visible symptoms of these two issues are itemized
below:
• When attempting to install to a drive other than the 0x80 drive, NT reports a message
referencing drive 0x80. The message indicates that the 0x80 drive “does not contain a
partition suitable for starting Windows NT”. This message is in reference to drive 0x80 even
though you did not select drive 0x80 to install NT.
When installing NT, the screen that prompts the user to select a partition to install NT, will not
allow using any drive other than drive 0x80 if there is no MBR on drive 0x80. If there is no
MBR on drive 0x80 and you select a drive other than drive 0x80 to install NT, the NT
installation program will automatically prompt you to create a partition on drive 0x80, instead
of the drive you just selected. There is no correlation between the drive designated in the
BIOS as drive 0x80 and the ID NT assigns to the drives (ex: Disk 0 ID 0). Nor is there any
correlation to the SCSI ID of a drive and the ID that NT assigns to a drive. If you are prompted
to created a partition on a drive other than the one you selected, it means that the drive that you
are being prompted to create a partition on is drive 0x80 and it does not have an MBR. Note
that if there is already an MBR on drive 0x80 then this issue will not occur (a partition can be
setup and selected to have NT installed on any drive).
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In this situation NT may also incorrectly assign and reference drive letters. For example, it is
possible to get into a situation where NT has assigned the drive letter C: to drive 0x81 and D:
to 0x80 yet when attempting to format what NT is calling C: drive 0x80 actually gets
formatted (what NT is calling drive D:).
• The NT Installation program shows a partition size of only 1024 MB regardless of drive/
volume size. When this occurs you cannot create a partition greater than 1024 MBs even
though the drive (or logical drive or volume) is larger that 1GB. This is an issue caused by the
NT installation program’s inaccurate handling of the 0x80 drive not having an MBR.
Solution:
While still at the screen where a partition must be selected (to install NT to) in the NT setup
program, simply create a partition on drive 0x80 using the default partition size. Format the drive
and exit the installation program (rebooting the system). After creating the partition on 0x80, an
MBR is also created on 0x80. This will allow you to install NT on any partition on any drive.
Return to the installation program (boot the computer into the NT setup program) and delete this
partition via the NT setup program, and finally create a partition on the drive that you wish to
install NT on. There is no issue with deleting the partition on drive 0x80 after it has been created
because when the partition was created an MBR was also created. The MBR will not be removed
by deleting the partition.
To avoid this problem in the future, it is good practice to always install NT to the drive designated
as 0x80 by the system BIOS (BIOS will sometimes call this Hard Disk 0, and 0x81 will be called
Hard Disk 1). In addition, create a temporary partition on drive 0x80 before starting the NT
installation so that an MBR is present. When installing NT and choosing a partition location, delete
the temporary partition and create the desired partition on 0x80.
When using the SRCU31, by choosing a boot device (RAID volume or pass through drive) you are
offering this device to the system BIOS as drive 0x80. The BIOS of some system’s may have
additional settings, such as a list of hard drive priorities, that also need to be setup correctly before
SRCU31 actually gets 0x80 (if there are other controller in the system with boot devices).
B.3
Software Troubleshooting
Problem:
Solution:
The link does not display in Storage Console to view my SAF-TE enclosure's information. What
can I do to resolve this?
The SRCU31 does not support certain SAF-TE enclosures. For example, a GEM-based SAF-TE
enclosure is not supported.
Problem:
Solution:
If you have two SRCU31 adapters installed in the system, there is no hyperlink to click on to view
Storage Console for the second card.
Change the first numeric zero (0) in the address to a (1) to load the Storage Console for the second
SRCU31 to be viewed and configured. Example: Change http://localhost/scripts/iop.exe/0/8/0 in
your HTML browser to http://localhost/scripts/iop.exe/1/8/0. If you are locally administrating an
NT Server, then type iop://localhost/1/8/0 to load Storage Console for the second SRCU31.
Problem:
When installing Windows NT to a RAID volume, only the volumes (or logical drives) that are
attached to the first SRCU31 enumerated by the system BIOS will be available to install the NT
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operating system. Any volumes created on drives attached to the second SRCU31 will not be
recognized by the NT installation program and therefore NT cannot be installed on those volumes.
Solution:
The workaround to this is to have only one SRCU31 installed (the one that hosts the volume upon
which NT will be installed) during the installation of NT. The second card can be inserted and
configured after NT is installed.
Another workaround is to swap the PCI slots in which the SRCU31’s are installed so that the card
that houses the desired boot volume is enumerated first by the system BIOS.
The reason for the NT installation program recognizing only the first card is that the I2O miniport
driver (NT installation driver used only for installing NT to a RAID volume) can only bind to one
SRCU31 card at a time. This recognized card will always be the first one enumerated by (presented
to) the system BIOS. Therefore NT will only see one SRCU31 until the miniport driver is replaced
with the block storage OSM (after install). After NT and the Intel Integrated RAID software has
been installed, NT is able to see all SRCU31’s installed in the system.
The Intel Integrated RAID software replaces the NT miniport driver (NT install driver) with the
NT block storage OSM. The block storage OSM can bind to multiple cards and thus all SRCU31’s
in the system can be configured and controlled. Therefore, the I2O miniport behavior is limited to
the install process of the card on an SRCU31 RAID volume.
B.4
RAID Configuration Utility
Problem:
Solution:
An array created by the RAID Configuration Utility uses too many drives.
The RAID Configuration Utility is designed to create your first RAID volume. It automatically
creates an array using up to eight available disks and places a volume on the array. If you would
like a certain number of disks to be in the first array, then disable the additional disks in the system
by disconnecting them from the SCSI controller or their power supply. Once you have created a
volume on the remaining disks using RAID Configuration Utility, you may bring additional disks
online and configure them with the SRCU31 Storage Console. See Section 4.3, “Configuring
RAID Volumes Using Intel® Integrated RAID Storage Console” on page 4-12.
Problem:
Solution:
When trying to create a volume name I receive the following error message: Internal Error 4016 -
please report this error to customer support, then error 4105: Volume Creation Failed. What might
be wrong?
Ensure that you create a volume name that starts with an alphanumeric character A to Z in upper or
RAID volumes.
B.5
Windows NT
Problem:
Windows NT still shows a drive letter for a RAID volume which has been deleted.
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Solution:
Problem:
When a RAID Volume is deleted from a Windows NT system, NT still shows the drive in Windows
NT Explorer, My Computer, and other locations. Also, the Disk Administrator tool shows the drive
as offline. When the server is restarted, the deleted volumes no longer appear in Windows NT.
During the installation of Microsoft BackOffice Small Business Server (SBS) when you try to
install the Microsoft Windows Installation disk (Mini-port driver) you receive the following error
message after the first reboot:
STOP: 0x0000007b Inaccessible Boot device
What can I do to resolve this?
Solution:
This is a known issue with the Microsoft BackOffice Small Business Server (SBS) product.
Complete the following steps to complete the installation:
1. Boot from the three setup disks supplied with Windows NT Small Business Server.
2. While loading the first setup disk, when the message "Setup is inspecting your hardware
configuration..." is displayed, press F6. Windows NT will eventually ask you to specify
devices to install. When you are prompted to insert the compact disc containing your SCSI
miniport drivers, choose to skip the files it requests because this compact disc does not exist.
3. During the next reboot, a blue screen STOP 0x0000007b message will be displayed. At this
point, the system has not yet been converted to NTFS. Boot from an MS-DOS floppy disk and
copy the missing drivers (the ones you had to skip in step 2) to the winnt.sbs\system32\drivers
folder. Restart and the setup process continues normally. For more information please refer to
the Microsoft web site http://support.microsoft.com/support/kb/articles/q177/2/05.asp.
Once the installation for Backoffice Small Business Server (SBS) completes, including all service
packs and packaged software, ensure that the security settings within IIS 4.0 are configured
correctly for your browser. See the installation procedures for configuring Microsoft IIS 4.0 Web
Server under Installing Microsoft Windows NT Server on a SRCU31 volume for details.
B.6
Browser Configuration During Initial Installation
Problem:
Solution:
SRCU31 may encounter problems with accessing the Storage Console if the server is also used as a
proxy server in a networked environment.
For Internet Explorer 4.0 Browsers
1. From the View Menu bar in Internet Explorer select Internet Options.
2. Select the Connection Tab from the Internet Options window.
3. Check (ensure there is a check mark in the checkbox) the Bypass Proxy server for local
(Intranet addresses) in the Proxy server section (if a proxy server is configured).
4. Select O.K.
5. Select O.K.
Solution:
For Internet Explorer 5.0 Browsers
1. From the Tools menu bar in Internet Explorer select Internet Options.
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2. Select the Connection tab from the Internet Options window.
3. Select the LAN Settings… button in the LAN Settings section.
4. Check (ensure there is a check mark in the checkbox) the Bypass Proxy server for local
(Intranet addresses) in the Proxy server section (if a proxy server is configured).
5. Select O.K.
6. Select O.K.
Solution:
For Netscape Browsers 4.05 or higher
Note: Do not use a Proxy Server for local addresses.
1. From the Edit menu bar in Netscape Navigator select Preferences.
2. In the Preferences window select the "+" (plus) next to the Advanced tree option under
Category (bottom left) to expand the Advanced Category.
3. Select the Proxies subcategory under Advanced but single clicking with the mouse.
4. Select the View button next to the Manual Proxy Configuration to bring up the Manual Proxy
Configuration window.
5. Place the cursor in the Exceptions text box at the bottom of the Manual Proxy Configuration
window by single clicking in the text box under Do not use proxy servers for domains
beginning with:.
6. Type in the localhost.
7. Select OK.
8. Select OK.
Problem:
Javascript Errors
Solution:
In the event that your browser reports error messages relating to Javascript problems, simply
acknowledge the error by clicking on either OK or YES to get past the error. The errors are not
critical and will occur when the server is too busy to respond in the time period expected by the
browser. Try again after replying to the prompts. For example:
! An error has occurred in the script on this page.
Line: 2
Char: 1
Error: Object expected
Do you want to continue?
Clicking Yes allows the bus scan to continue and complete.
Problem:
Solution:
SRCU31 receives errors when connecting with a CGI if the server is part of a proxy server chain.
Do not run the SRCU31 as a proxy server in a network where it will filter messages from other
clients and servers.
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B.7
Running a Browser on the Unixware Server
Problem:
During the installation of the Unixware components it mentions that you can use a browser to
attach to the Storage Console at HTTP://LOCALHOST:360/, and lists these examples: (Netscape,
Internet Explorer or Mosiac). I cannot find a copy of MS Internet Explorer for UnixWare to install.
Solution:
The installation is expecting that the user uses a browser such as Netscape or Internet Explorer
from a remote client to attach to the server running the Storage Console. You may use the version
of Netscape (4.08) or higher or other supported java-based browsers on the Unixware server to
connect to the Storage Console. See UnixWare's web site for more details.
B.8
Remote Management (Windows Terminal Server
configured with Service Pack 4 and Internet
Information Server 4.0)
Problem:
Solution:
When using a remote web browser to connect to a Windows Terminal Server’s (WTS) Storage
Console, the credentials of the user logged in on the remote workstation do not pass properly.
The remote connection to the Storage Console feature works properly in this sense on a standard
NT Server. The only way to get proper access to the WTS's Storage Console is to authenticate with
a local (to the WTS server) administrative account as opposed to a trusted account in the local
accounts database. This also requires that the user log into the Windows Terminal Server at the
machine itself as opposed to connecting remotely from another client.
Problem:
Solution:
When I try to connect to Storage Console running on Windows NT 4.0 Terminal Server Edition
from another machine, I am prompted to authenticate but am denied access. This occurs even
though the name and password I am entering has administrative access on the Terminal Server.
Under Windows NT 4.0 Terminal Server Edition, Storage Console cannot utilize the authentication
from an account in a trusted domain. You must authenticate with an administrative account from
the Terminal Server's local accounts database. For example, if your server was named WTS01, then
the account Administrator from the domain WTS01 would work.
Problem:
Solution:
While logged in as local administrator from a Terminal Server client, attempting the execute
Storage Console yields the following:
CGI Error: The specified CGI application misbehaved by not returning a complete set
of HTTP headers. The headers it did return are:
(The remainder of the page is blank.)
Execute Storage Console from the local console as the local administrator at Terminal Server.
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Error Messages Defined
C
C.1
Summary of Contents
C.2
Error Messages
C.2.1
RAID Configuration Utility Error Messages
For Internal Errors 4000 – 4099, contact your server OEM for support.
C.2.2
Flash Recovery Utility (FRU) Error Messages
C.2.2.1.
High Level Errors
"ERROR 2100: Either RAID Adapter card is not present or Flash Programming
Jumper on the RAID Adapter card is not set. Please turn off the system and
perform following checks:
1. Check if the RAID Adapter card is present in the system
2. Check if the Flash Programming Jumper is set as specified in the User's
Manual
And then restart the program."
This message is generated when the FRU fails to find any IOP in reset mode 0. This means that
either there is no IOP hardware present at all in the computer or the Flash Programming Jumper on
the IOP hardware is not properly set. The FRU can not perform any action without having an IOP
in reset mode 0. Hence the only option is to exit the program. The user is prompted to press any key
to exit the FRU.
"ERROR 2101: Multiple RAID Adapter cards found in the system. Please turn
off the system. Keep only one RAID Adapter card in the system and
restart."
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Error Messages Defined
The FRU is designed to work only on one IOP hardware at a time. If it finds multiple IOP hardware
in the computer in reset mode 0, then it has no way to determine as to which one should be
upgraded. In this case the user is instructed to remove one or more IOP hardware out of the system
and leave only one IOP hardware at a given time. The only option is to turn off the machine,
remove the necessary hardware out of the machine and restart the FRU.
"ERROR 2102: This program does not run under Virtual-86 mode. The Flash
Recovery Utility has been exited. Please reboot the system to continue."
The FRU needs total control of the computer hardware to accomplish the programming of the IOP
hardware flash memory. It can only accomplish this while running under DOS. If a user tries to run
the FRU under Virtual-86 mode (e.g. from DOS prompt in Windows NT∗), then this error message
is printed and the FRU exits. The only option to the user is to run the FRU under DOS.
"ERROR 2103: Specified file was not found."
This message is printed when the FRU does not find the file specified by the user for the Update or
Verify operations. The possible causes of this error are an incorrectly typed filename or file is not
accessible, for example, the floppy is not in the floppy drive. Re-type the correct filename or ensure
the file is accessible.
"ERROR 2105: Cannot perform unknown operation."
When an unrecognized operation is received as an action to be performed (e.g. update, verify), this
message is displayed. A corrupted binary image of the FRU could cause this unexpected behavior.
The user should retry the operation again and if the problem persists, recreate the FRU floppy and
retry the operation.
"ERROR 2108: FLASH update was unsuccessful."
Contact Technical Support.
"ERROR 2109: Error attempting to read FLASH device."
Power your system down and retry this operation. If the operation fails again, contact technical
support.
"ERROR 2112: Could not allocate memory."
Power your system down and retry this operation. If the operation fails again, contact technical
support.
"ERROR 2113: RAID Adapter flash memory erasure failed."
Rerun the FRU and if the operation fails again, contact Technical Support.
"ERROR 2118: Unsupported flash memory. The Flash Recovery Utility has been
exited. Please reboot the system to continue."
Contact Technical Support.
"ERROR 2119: Insufficient Memory to complete specified action. Free addi-
tional memory and try again"
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Error Messages Defined
The FRU displays this error message when it tries to allocate RAM memory in the host computer
and the Operating System (DOS) can not allocate memory and returns an error. The FRU can not
continue under such conditions. This means that the FRU needs more RAM than what is available
in the computer on which it is run. It could also be possible that some other programs running
before FRU are not releasing the memory allocated to them. To solve the problem the user should
try to run FRU immediately after booting DOS. Another remedy is to install more RAM in the
computer or to run the FRU on a computer that has more RAM.
"ERROR 2120: The specified disk is not ready. Either close door or insert
disk."
When a user specifies a file for an operation, the FRU tries to access the file. It checks for the
accessibility of the storage medium where the file resides. If the storage medium is found not
accessible then the above message is displayed. Typically this error will be generated when there is
no disk in the floppy drive or the door of the drive is open. In such cases, the user should insert the
disk in the specific drive or close the door and retry the operation.
"ERROR 2122: Specified file is too big."
The FRU displays this error message when the size of the specified file is too large while
accounting for the “s” option at the command-line of FRU. The “s” option specifies the number of
blocks to be skipped from address zero of the IOP flash memory before the operation begins. If the
file specified can not be fitted in the remaining part of the IOP flash memory, this message is
displayed. To solve this problem, change the “s” option at the command-line to accommodate the
larger file, or use a smaller file to program the IOP flash memory.
"ERROR 2123: Can not open file for reading"
When the user specifies a file for an operation, the FRU tries to open the file for reading and obtain
some information on the file. If it fails to do so, it displays this error message. Possible causes are
the file is not present, the storage medium on which the file resides is not accessible, or not enough
permission is available. The user should check for the presence and accessibility of the file on the
specified storage medium.
"ERROR 2124: Can not seek the file"
When the user specifies a file for the update operation, the FRU obtains certain information about
the file. If it fails to do so, it displays this error message. The possible causes are the specified file
is corrupt, the specified file is non-existent, or the storage medium of the specified file is not
accessible. The user should check for the presence and accessibility of the file on the specified
storage medium. The user should also ensure the file or the storage medium is not corrupt.
"ERROR 2125: Can not read the file"
When the user specifies a file for the update operation, the FRU obtains certain information about
the file. If it fails to do so, it displays this error message. The possible causes are the specified file
is corrupt, the specified file is non-existent, or the storage medium of the specified file is not
accessible. The user should check for the presence and accessibility of the file on the specified
storage medium. The user should also ensure the file or the storage medium is not corrupt.
C.2.2.2.
Internal Errors
For Internal Errors 2000 – 2099, please contact your Server OEM for support.
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Error Messages Defined
C.2.2.3.
Warning Messages
"WARNING 2301: This operation will update contents of RAID Adapter flash
memory with file: <filename>"
This warning message is displayed after the user successfully selects a filename for the Update
operation. It warns the user that the FRU is about to program the flash memory on IOP hardware
with the file selected. The user may choose to continue or escape the operation selected. If the user
escapes the operation then no action is performed.
"WARNING 2302: File to be programmed is empty. If you CONTINUE the action,
the flash memory will be erased and nothing will be programmed in flash
memory. If you ESCAPE, no action will be performed."
This warning message is displayed when the user selects a file for the Update operation that is
empty (zero bytes in size). It warns the user that if the operation continues, it will erase the flash
memory on IOP hardware but will not program anything since the file to be programmed is empty.
The user has two choices: Continue or Escape. If the user selects to escape the operation, no action
is performed.
"WARNING 2303: File to be programmed is in HEX format. This format is not
supported by this software. If you CONTINUE the file will be programmed in
RAID Adapter flash memory as it is (without Hex to Binary conversion). If
you ESCAPE, no action will be performed."
When a user tries to Update the flash memory on IOP hardware, the FRU checks for the contents of
the file to be programmed. If at the end of file, the FRU finds the End Of File Hex File Format
Record, it displays this message. It warns the user that the FRU only accepts binary file. It does not
convert a hex format file to binary file. The user has two choices: Continue or Escape. If the user
continues, then the file is programmed as it is in the flash memory of IOP hardware without any
hex to binary conversion. If the user escapes the operation, then no action is performed.
C.2.3
Firmware Update Utility (FUU) Error Messages
C.2.3.1.
Firmware Update Utility (FUU) Internal Errors (Error Code Range =
1500 to 1599)
For Internal Errors 1500-1599, contact your Server OEM for support.
These error messages are reported in the following format:
INTERNAL ERROR xxxx: Fatal internal error
The phrase ‘Internal Error xxxx’ is shown in blinking red. The xxxx is the internal error
code number.
Internal Error Codes
1500 – Downloaded Firmware Error
1501 – Generic Internal Error
1502 – Cannot Allocate Operations List Buffer
1503 – Cannot Allocate Results List Buffer
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Error Messages Defined
1504 – Set Parameters Message Returned Error Status
1505 – Bad Result Count Returned from Message
1506 – Get/Set Parameters Function Returned Error Status
1507 – IOP Could Not Respond to Get Capabilities Query
1508 – Get Parameters Message Returned Error Status
1509 – Get Capabilities Query returned Bad Result Count
1510 – Unable To Get Status of the Firmware Download File
1511 – Unable to Read the Firmware Download File
1512 – Send Message to Initiate Firmware Download Returned Error Status
1513 – Could Not Allocate Memory for IOP Info Structure
1514 – Could Not Allocate Memory for Internal Buffers During IOP Init
1515 – Could Not Allocate Memory for List of IOP Handles
1516 – Get Configuration Dialog Request Failed
C.2.3.2.
Firmware Update Utility Errors (Error Code Range = 1600 to 1749)
These error messages are reported in the following format:
ERROR xxxx: Error description
The xxxx is the error code. The phrase ‘ERROR xxxx:’ is in red text and will be blinking. The
error description then describes the error and how to resolve the problem.
Error Codes
1600 – No IOP Found
1607 – DIT Not Present
1608 – More Than One IOP Found
C.2.3.3.
Firmware Update Utility Warnings (Error Code Range = 1750 to 1999)
A warning message informs the user of a situation that will not prevent the software from running,
but could have undesirable consequences. For example, a warning could be a message that informs
the user that deleting a RAID volume would result in the loss of all data.
These error messages are reported in the following format:
WARNING xxxx: Warning description
The xxxx is the warning code. The phrase ‘WARNING xxxx:’ is in light yellow text and will be
blinking. The warning description describes the warning symptom.
Warning Codes
1751 – Do you want to exit the RAID Configuration Utility?
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Error Messages Defined
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Glossary
Array
An array is a group of disks containing one or more RAID volumes. The data from each RAID
volume on an array is evenly spread across all disks in the array. A RAID volume must be created
either on an existing array or on a group of unused individual disks. Creating a RAID volume on a
group of unused disks implicitly creates an array consisting of that group of disks.
Automatic Rebuild
When the SRCU31 detects a drive failure, the SRCU31 automatically rebuilds the failed drive's
data onto the global hot spare if a global hot spare is defined.
Bootable Array Support
The ability of the system to boot from a RAID volume which is configured as a boot device.
Cache mode select
Allows the user to change the selection of cache they desire without requiring a reboot (online
changes).
Cache Size Max
The maximum size of cache that may be on the RAID controller.
Concurrent Multiple Strip Size
The ability to support multiple strip sizes. However, only one stripe size is allowable per disk
group.
DMI
Desktop Management Interface, a standard framework for managing desktops and servers,
developed by the Distributed Management Task Force, Inc. Since management framework
requirements can use DMI and SNMP, both are provided with SRCU31. See http://www.dmtf.org/
for more information about DMI and Component Instrumentation.
DMI Protocol
DMI stands for Desktop Management Interface. The DMI protocol describes the rules by which a
DMI-managed device communicates with a DMI management application.
Downstream Write Through Cache
Downstream Write Through Cache uses cache memory to buffer write data until written to disk.
This does not allow a read from cache following a write, but all read commands get data from disk,
eliminating cache lookup.
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Glossary
ECC Data Protection (Error-Correcting Code memory)
A memory system that tests for and corrects errors on the fly. It uses circuitry that generates
checksums to correct errors.
Event Notification
The detection of a disk failure will result in an event being posted in the Host Operating System
that will execute an application that will warn the user of the failure.
Full Sequential Write Cache (write back)
Allows Write Back Cache algorithms to detect sequential blocks of write data and only cache when
data is sequential. Selectable per volume. Configured in Storage Console. Write to disk is delayed
until a full stripe is accumulated or until 4 seconds has elapsed since the last write to that stream
whichever occurs first.
Full Write Cache (write back)
Allows selecting Write Back Cache on a per volume basis. Configured in Storage Console. All
written data is cached (random, sequential, etc.).
Global Hot Spares
A global hot spare drive that may be used by any array when a failure occurs.
Hot Swap
To pull out a component from a system and plug in a new one while the power is still on and the
unit is still operating. Note: Ensure that your system supports hot swappable drives before
executing this operation.
I/O Processor (IOP)
SRCU31 uses an 80960 RM I/O processor which has an integrated 100MHz core, a 33MHz/32-bit
PCI-to-PCI bridge, and a memory controller that supports 66MHz SDRAM (32-bit or 64-bit) and
8-bit Flash.
Instant Initialization
The ability to begin writing data as soon as the drive configuration is configured. This removes the
disk initialization wait time.
LVDS (Low Voltage Differential SCSI)
A type of SCSI signaling that supports cable lengths up to 39.4 feet (12 meters) with up to 15
devices and throughput rates up to 80MB/sec. The devices should be Ultra 2 SCSI LVD devices to
take advantage of the LDV signal. The advantage to using LVD is that it does not consume as much
power as a single ended device and it can sense single ended devices when attached, and revert to
single ended (conventional SCSI) signalling. When single ended devices and LVD devices are
attached to the same cable, conventional SCSI signalling is used.
Mirroring
A data protection technique that duplicates the data from one drive to another. This is known as
RAID Level 1.
Glossary-2
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Glossary
Online RAID Reconfiguration
Ability to switch the RAID level configuration without having to take the system offline.
Operating System Service Module (OSM)
The I2O OSM that handles the communication between the host CPU operating system and the I2O
Messaging Layer. The OSM is unique for each operating system.
Parity
A technique used to protect a system from data loss due to faults. When parity is implemented
(RAID3 and RAID 5), data written is logically XOR'd together to calculate parity which is stored
on the drives along with the data. In a system with three drives, the data is written to two drives and
the calculated parity is stored on a third drive. If one drive fails, data on the failed drive is
reconstructed from other data and parity.
RAID
Redundant Array of Independent Disks (RAID) refers to a method of organizing data on one or
more physical disks to provide increased I/O performance and data protection. The different
methods for organizing the data are referred to as RAID Levels. The RAID levels offered by
SRCU31 are 0, 1, 5 and 10.
RAID 0+1
A combination of RAID 1 and RAID 0. Provides high performance and high availability. Also
known as RAID 10.
RAID Level 0
Striping of data across multiple drives in an array. Very fast performance, however there is no data
protection.
RAID Level 1
Also known as mirroring. Mirroring refers to the 100% duplication of data from one disk to
another. Due to the 100% duplication, this is a costly solution.
RAID Level 10
A combination of RAID 1 and RAID 0. Provides high performance and high availability. Also
known as RAID 0+1.
RAID Level 5
Striping with parity. Data and parity information is spread among each drive in the drive group.
Parity requires 33% of the entire drive capacity in a 3 disk group and 20% of the entire drive
capacity in a 5 disk group. This provides a balance between performance and cost.
SAF-TE Support (SCSI Accessed Fault-Tolerant Enclosures)
A standard that allows third party disks and controllers to be automatically integrated with
peripheral enclosures that support status signals, hot swapping of drives and monitoring of fans,
power supplies and monitoring of the enclosure temperature of the disk drives.
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Glossary
SCSI Channel
A bus that uses SCSI protocol to move data to and from disks.
Selectable RAID Rebuild Rate
A selectable parameter that specifies how much time the controller devotes to rebuilding a failed
drive. A higher rebuild rate will speed the rebuilding of the array but may slow the performance of
the host operating system during the rebuild.
SMART Support (Self Monitoring Analysis and Reporting Technology)
A drive technology that reports its own degradation, enabling the operating system to warn the user
of potential failure.
SNMP
Simple Network Management Protocol, a standard for management network devices.Since
management framework requirements can use DMI and SNMP, both are provided with SRCU31.
SNMP Protocol
SNMP stands for Simple Network Management Protocol. The SNMP protocol describes the rules
by which a SNMP-managed device communicates with an SNMP management application.
Storage Console
The application used to configure RAID volumes via an html browser. This tool is used to set up
the RAID Levels, cache policies, rebuild rate and global hot spares of the controller.
Stripe
A stripe is interleaved data across multiple drives in an array. Data is sequentially stored in
allocated sizes across disks, based on the RAID level. Stripe size is the number of drives x the strip
size.
Variable Strip Size
Stripe size is the size of the logically contiguous data block recorded on all drives connected to the
controller. A variable strip size allows for the configuration of the stripe size. The strip size for a
volume can be configured to one of several sizes (4k - 128k depending on the RAID level). Note: a
two disk RAID level 1 volume will always have a 64k strip size.
Glossary-4
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Index
Index
environmental specifications A-3
SCSI interface technology A-3
specifications A-1
A
hot plug disk drive support 5-4
HP OpenView NNM integration 4-10
installation procedure 4-10
arrays 5-9
C
caching 5-13
I
downstream write-through 5-13
full write-back 5-13
instant initialization 5-1
sequential write-back 5-13
J
jumper settings 3-6
D
disk drive connectivity A-3
documentation
M
online (HTML) 1-3
summary 1-2
make diskettes 3-2
make diskettes options 3-3
migration
logical array 4-26
E
ease of use features
instant initialization 5-1
N
online capacity expansion 5-2
online RAID reconfiguration 5-2
online volume migration 5-2
error messages C-1
Novell NetWare
setup and installation 2-53
system requirements 2-53
flash recovery utility C-1
internal errors C-4
O
RAID configuration utility C-1
errors and warning messages
summary of contents C-1
online capacity expansion 5-2
online RAID reconfiguration 5-2
online volume migration 5-2
F
P
flash recovery
physical drive usage 5-11
jumper settings 3-6
flash update 3-3
procedure 3-4
product check list (contents of kit) 1-3
R
RAID
G
auto declare spare 5-5
getting started chapter
global hot spare 5-4
chapter summary of contents 5-1
configuration options and parameters 5-8
definition 5-5
description of RAID levels (examples) 5-14
factors to consider when selecting level 5-8
global hot spare 5-4
hot plug disk drive support 5-4
instant initialization 5-1
H
hardware
architecture features A-3
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Index
levels 5-6
Reset Config 4-28
View Config 4-28
regulatory information A-5
ROM-DOS startup menu 3-2
ROM-DOS startup utilities 3-1
levels examples 5-14
online capacity expansion 5-2
online configuration 5-2
online volume migration 5-2
RAID 0 volume characteristics 5-7
RAID 1 volume characteristics 5-7
RAID 10 volume characteristics 5-8
RAID 5 volume characteristics 5-7
striping 5-14
S
setup and installation
Novell NetWare 2-53
subsystem overview 5-6
summary of levels 5-6
system management 5-5
volume characteristics 5-7
volume status 5-10
installing on a RAID volume 2-54
installing RAID on an existing Novell NetWare
uninstalling RAID on Novell NetWare 2-60
UnixWare 2-62
volumes 5-9
installing on a RAID volume 2-63
uninstalling RAID on UnixWare 2-71
RAID Configuration Utility
configuring and administering RAID volumes 2-4
creating a RAID 0 volume 2-6
creating a RAID 1 volume 2-8
creating a RAID 5 volume (with 3 disks) 2-9
creating a RAID 5 volume (with more than 3 disks) 2-11
creating a RAID volume 2-5
custom configuration 2-12
boot device select 2-15
defining pass-through disks 2-13
format disks 2-14
installing RAID into a system with an existing OS
striping 5-14
summary of contents
RAID 5-1
deleting a RAID volume 2-16
displaying help text 2-18
displaying volume information 2-16
exiting 2-5
invoking 2-19
main menu 2-4
system management 5-5
system requirements
Novell NetWare 2-53
UnixWare 2-62
RAID level volume selection 2-5
reseting an entire confirguration 2-17
system drives and RAID level 2-3
RAID Monitor 4-3
T
troubleshooting
browser configuration B-5
hardware B-1
configuring 4-4
RAID software chapter
summary of contents 4-1
RAID Storage Console 4-12
Enclosures 4-27
RAID configuration utility B-4
remote management B-7
software B-3
summary of contents B-1
Windows NT B-4
View 4-27
Logical Arrays 4-24
troubleshooting chapter B-1
Expand Array 4-25
migration 4-26
View/Actions 4-24
U
Menu 4-14
Physical Disks 4-21
UnixWare
View/Actions 4-21
setup and installation 2-62
system requirements 2-62
user’s manual
intended audience 1-3
utilities chapter 3-1
summary of contents 3-1
RAID Volumes 4-15
Create Custom 4-19
Create Typical 4-17
Modify Volume 4-20
View/Actions 4-15
replacing a failed drive 4-24
screen displays 4-13
Utilities 4-28
V
Bus Scan 4-29
volume creating
Options 4-32
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