Infinite Peripherals Indoor Furnishings DPP 350 User Manual

DPP-350  
Thermal Printer  
User Manual  
Infinite Peripherals, Inc.  
DPP-350 User Manual v1.09  
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Contents  
Infinite Peripherals, Inc.  
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DPP-350 User Manual v1.09  
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Technical Data  
Feature  
Specifications  
Line thermal dot printing  
60mm/sec at 8.5V drive  
Printing method  
Printing speed  
Print Width  
72mm  
Dot density  
Resident fonts  
Loadable fonts  
8dots/mm (203 dpi)  
A: 12 x 24 dots  
C: 12 x 24 dots  
B: 9 x 16 dots  
D: 9 x 16 dots  
Font A, C – 48 Characters per line  
Font B, D – 64 Characters per line  
1 Black & White BMP format ( 1-bit per pixel)  
Size: 576 x 248  
1 Mega bit Flash memory  
EAN13, EAN8, UPC-A, UPC-E, Codebar, Code39,  
Code128  
Printing columns  
Logo  
Registration  
Memory  
Resident  
Barcodes  
RS-232C and USB 1.1compatible 2.0  
Communications  
Bluetooth® (optional)  
Magnetic Card Reader - 3 track head, ISO7811 (optional)  
Smart Card Reader, ISO 7816-1/2/3 (optional)  
MIFARE Reader, ISO 14443-A (optional)  
SD card slot for SD card or WiFi modules (optional)  
ESC/POS  
Readers  
Emulation  
Rechargeable battery (Li-Ion 7.2V 2000mAh)  
Battery capacity: Per Charge (~30000 lines)  
AC adapter – 9V @ 1000 mA  
Operating temp. -10°C to 50°C @ 10 to 90 % RH  
Storage temp.  
Power supply  
Environment  
Reliability (MTBF)  
Dimensions  
50km (printing rate 25% max)  
108x111x62mm (WxDxH) without readers  
340g (without paper)  
Weight  
430g (with paper)  
80mm X 50mm diameter  
Thermal paper  
Thermal Labels  
58/60mm X 50mm diameter (optional)  
Label length 100mm maximum  
Diameter = 50mm, Thickness ~ 60 - 100µm  
Table 1  
Infinite Peripherals, Inc.  
DPP-350 User Manual v1.09  
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Page 4  
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Box Contents  
Your IPC DPP-350 comes with the following items listed below:  
Item  
Part Number  
Descriptions  
Image  
1
DPP-350xx  
DPP-350 Thermal printer  
2
3
-
-
AC charger  
1 Roll of thermal paper  
4
-
User's manual  
Table 2  
Software ( Drivers & SDK ):  
Because of the continually evolving Driver & SDK to support new  
mobile devices, Drivers & SDK are distributed online and is  
available for download at our website indicated below. For details  
on using the DPP-350 Drivers & SDK, please refer to the SDK’s  
documentation.  
For the latest DPP-350 SDK’s, visit our developer web site at:  
Infinite Peripherals, Inc.  
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Compatible Devices  
The DPP-350 (Serial & USB) / DPP-350 (Bluetooth®) portable  
thermal printer is designed specifically for use with most PDA &  
Smartphone devices.  
The DPP-350 can be used in a variety of applications where  
Printing / Card Reading is required.  
User Notes:  
Compatibility depends on the type of communication method  
“Serial / USB / Bluetooth®” your PDA or Smartphone supports and  
the availability of DPP-350 driver for your device.  
Determine the method of communications your device supports.  
Next determine if your device is supported by the DPP-350  
Drivers & SDKs.  
Compatible devices are added continually. Visit our web site at:  
Because of the continually evolving Driver & SDK to support new  
mobile devices, visit our developer web site at:  
Infinite Peripherals, Inc.  
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DPP-350 User Manual v1.09  
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Getting Started  
The IPC DPP-350 allows you to printer information from your PDA  
& Smartphone. Before using the DPP-350 thermal printer the  
battery should be properly charged. The following Quick Start  
guide will help to get your DPP-350 ready for use.  
Quick Start:  
Where to find more  
Steps  
What to do  
Purpose  
information  
Charge the  
DPP-350  
The Lithium Ion  
battery pack  
rechargeable  
battery pack as  
recommended in  
this manual.  
Load DPP-350  
print media  
should be fully  
charged before  
use to ensure  
long battery life.  
DPP-350 requires  
Thermal paper for  
printing.  
1
Charging Battery, Page 9  
2
3
Loading Paper, Page 11  
(Thermal Paper)  
Setup Bluetooth®  
pairing to allow  
DPP-350 to  
Setup Bluetooth  
Pairing.  
Bluetooth® Setup, Page 16  
communicate with  
Bluetooth®  
devices.  
Printing software is not  
provided by IPC. Please  
contact your DPP-350  
reseller or Infinite  
Peripherals for  
recommendations on  
Third-Party solutions.  
To print  
information from  
your device,  
software needs to  
be installed onto  
your device.  
Install DPP-350  
Software  
4
Developers should refer to  
the section in this manual  
on “Developing Solutions”.  
Table 3  
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Page 7  
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About Your DPP-350  
DPP-350 left view  
Paper Cover Lever  
Power On/Off Switch  
Paper Feed  
Serial RS232  
Magnetic Card Reader  
Figure 1  
DPP-350 right view  
Charging LED  
ON/OFF & Error LED  
Reader LED  
Mini USB Port  
Charger Input  
Smart Card Reader (Optional)  
Figure 2  
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Charging the DPP-350:  
The DPP-350 uses a Lithium Ion rechargeable battery pack. Before  
first use, the DPP-350 battery pack should be charged for at least 4  
hours.  
To prevent electrical damage to the DPP-350 and/or battery pack,  
please use approved AC Charger only.  
Solid RED = charging  
Solid GREEN = fully charged (~4 hrs.)  
AC Charger  
Figure 3  
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Status & Operating Modes  
The DPP-350 uses LEDs to indicate various conditions of operation.  
This may be charging, active or online, battery low conditions. The  
following explains these conditions and LED indication.  
Charging LED  
Line Feed Button  
Power Button  
ON/OFF & Error LED  
Figure 4  
Printer Status  
Solid GREEN = Battery at full  
charge  
Charging LED  
Status LED  
Solid RED = Battery charging  
Power ON  
Flashing once per second =  
Low battery  
Low / No Paper  
Flashing once per second =  
Thermal Head Overheating  
Table 4  
Infinite Peripherals, Inc.  
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Page 10  
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Loading Paper  
The DPP-350 uses a drop-and-load design making paper loading  
easy and trouble free. To load paper, simply lift up the paper  
cover latch and drop in the new roll as shown in the steps below.  
1. Lift the paper cover latch to unlock  
the paper cover as shown in the  
figure on the right.  
Figure 5  
2. Lift the paper cover.  
3. Drop in the new roll of thermal  
media (Stand Paper or Labels) as  
shown in the figure on the left.  
Be sure to pull at lease ½ inch  
or more of media above the top  
of the printer before closing.  
Figure 6  
4. Close the paper cover until it  
snaps lock.  
Figure 7  
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Power On Self-test  
The DPP350’s LF switch/button is used for entering various printer  
modes. These modes can be used to assist developers in  
debugging problems related to programming and communication.  
The following explain how to access the various operating modes.  
Step #1: Make sure the printer is OFF (On-line LED is OFF) before  
performing step #2.  
Step #2: Press and hold the line feed button (LF). While pressing  
the (LF) button, press the (ON) button momentarily and  
release when the LED turns green. Release LF button  
after the printer Beep once. Shortly after the LF button is  
released the printer will print the internal test pattern on  
the right.  
LF Button Operation Modes  
Short Push  
N/A  
Paper feed  
1 - beep  
2 - beeps  
3 - beeps  
4 - beeps  
Self-test print  
Hex Dump mode  
Long-test print  
Program mode  
Push and  
Hold -  
release after  
the number  
of beeps  
Table 5  
Note: Care must be taken when entering operating modes to prevent the  
clearing of factory preset configuration information.  
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Self-test  
The DPP-350 has a built-in test pattern that shows the printer’s  
current configuration as well as the various resident printer fonts.  
The self-test can also be used as a troubleshooting tool to  
determine printing problems or battery level. The steps below  
show how the self-test is printed activated.  
Resident font sizes  
Characters per line  
Text formatting  
Resident character set  
Resident barcode symbols  
Printer’s Configuration  
Figure 8  
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Dip Switch Settings  
The DPP-350 is designed to use different methods of  
communications. Care must be taken to ensure that the DIP  
Switches are not changed from its default factory configuration  
unless required.  
DIP SWITCH SETTINGS:  
The printer has two absolutely different operation modes.  
They are determined by the state of switch Sw2:  
OFF ESC/POS mode  
ON Hex Dump mode  
These two modes have absolutely different list of commands that  
are both described below. As the different operation modes use  
one and the same memory, the switching from one mode to  
another can cause lost of data and settings of the active mode as  
follows:  
Switching to Hex Dump mode deletes loadable fonts and  
logo of ESC/POS mode.  
Switching to ESC/POS mode deletes all forms, graphics  
and fonts that were loaded in Hex Dump mode.  
Switch  
Sw1  
OFF  
ON  
Wide paper/label roll  
Thinner paper/label roll  
(78 мм)  
(58 мм)  
Sw2  
Sw3  
Sw4  
ESC/POS mode  
Hardware protocol  
Hex Dump Mode  
Xon/Xoff protocol  
Protocol mode  
Normal operation mode  
Table 6  
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DIP Switch Location  
Figure 9  
DIP Switch  
Figure 10  
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Memory Switch Settings  
The DPP350 uses nonvolatile memory for storing some of the  
printer default configuration. The following table shows the  
available options.  
Memory Switch Options  
Memory Switch  
(see command reference GS command)  
1000000010  
BAUD RATE  
115200 bps  
10 minutes  
100%  
POWER OFF TIME  
PRINT DENSITY  
CHARACTER TABLE  
WESTERN (1252)  
Table 7  
Infinite Peripherals, Inc.  
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Setting Memory Switch  
MEMORY SWITCH SETTINGS:  
Step #1: Make sure the printer is OFF (STATUS LED is OFF) before  
performing step #2.  
Step #2: Press and hold the line feed button (LF). While pressing  
the (LF) button, press and hold the (ON) button  
until the status LED display solid RED.  
Step #3: Release the (ON) button and count (2) Beeps or until the  
next solid RED LED is displayed. Release LF button  
and follow the instruction printed.  
Note:Care must be taken when changing factory preset  
configuration information.  
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Memory Switch Details  
SW1: Enable/Disable buzzer.  
SW2: Execute <CR> Carriage Return as <LF> Line Feed.  
SW3: Disable <LF> Line Feed command.  
SW4-7: Reserved for future features.  
SW8: Prevents others from discovering printer when set to ENABLE. Must  
be set after pairing is completed.  
SW9: Allow the use of USB port for communications.  
SW10: (OFF) set USB as the host mode.  
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Page 18  
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Pairing Info Details  
BAUD RATE:  
Default is 115200  
AUTO OFF TIME:  
PRINT DENSITY:  
CHARACTER TABLE:  
PAIRING INFO:  
Default is 5 minutes  
Default is 100%  
Default is WESTERN (1252)  
DEFAULT is (SAVE = No)  
Notes:  
When saving pairing information, the printer remembers Bluetooth  
information of the last device connected (paired) to the printer.  
Saving pairing info prevents the printer from asking for passkey  
upon initialization. The process for using this option is described  
below.  
"To speed this programming process, you may bypass the memory  
switch settings by indicating "NO" via pressing of the <ON/OFF>  
button when the printer prints "CHANGE MEMORY SWITCHES" as  
shown on page 17. This will advance you to the next level of  
setting where pairing can be found".  
Saving Pairing Info:  
1. Following instruction on page-17, change the Pairing Info  
option to [Save = Yes].  
2. Turn the printer on and pair the printer to your Bluetooth  
device.  
3. The printer will now remember the pairing information and  
not prompt user for a passkey on every printer initialization.  
Clearing Pairing Info:  
1. Following instruction on page-17, change the Pairing Info  
option to [Save = No].  
2. Turn on the printer and pair the new Bluetooth device to  
the printer.  
3. The printer will prompt user for a passkey on every printer  
initialization.  
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Communication Configuration  
The following default configurations are used for the different  
communication methods.  
Bluetooth:  
Memory Switch Options  
Memory Switch ( 1 thru 10 )  
(see page 16, 17, 18)  
1000000010  
Physical Switch Options  
DIP Switch (1, 2, 3 ,4)  
(see page 14)  
OFF, OFF, OFF, ON  
Table 8  
USB:  
Memory Switch Options  
Memory Switch ( 1 thru 10 )  
(see page 16, 17, 18)  
1000000010  
Physical Switch Options  
DIP Switch (1, 2, 3 ,4)  
(see page 14)  
OFF, OFF, OFF, ON  
Table 9  
Serial:  
Memory Switch Options  
Memory Switch ( 1 thru 10 )  
(see page 16, 17, 18)  
1000000010  
Physical Switch Options  
DIP Switch (1, 2, 3 ,4)  
(see page 14)  
OFF, OFF, OFF, ON  
Table 10  
Notes: When not using Driver/SDK developer tools, set DIP Switch  
4 to OFF.  
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Connecting Device  
The DPP-350 is designed to use different methods of  
communications. Care must be taken to ensure that the DPP-350  
USB or Serial connector and PDA & Smartphone connector are not  
accidentally damaged. The figures below show how to attach the  
different device to the DPP-350.  
Serial / USB ( Cabled ) Version:  
Connect the DPP-350 using Mini USB or Serial cable is shown in  
the figure below.  
USB Port  
Serial Port  
Figure 11  
BLUETOOTH® ( Wireless ) Version:  
The DPP-350 Bluetooth® version uses Bluetooth® wireless  
technology to connect to Bluetooth® enable devices. See page  
18 for details on Bluetooth® setup.  
Figure 12  
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Bluetooth® Setup  
Adding New Bluetooth® Device to PDA or Smartphones  
The following is a brief explanation on how to [Pair] your  
Bluetooth® DPP-350 to PDA & Smartphones.  
BlackBerry Devices:  
Add  
Device  
or  
Pairing  
Bluetooth®  
peripherals to BlackBerry devices require  
the use of the device Bluetooth® manager.  
Image on the right shows  
a
typical  
Blackberry Bluetooth® manager. When  
adding / pairing the DPP-350, use the  
[0000] pairing key when prompted.  
Windows Mobile Devices:  
Creating  
a
New Partnership or Pairing  
Bluetooth® peripherals to your Windows  
Mobile devices require the use of the  
device Bluetooth® manager. Image on the  
right shows  
a
typical Windows Mobile  
Bluetooth® manager. When adding  
/
pairing the DPP-350, use the [0000]  
pairing key when prompted.  
Palm Devices:  
Add  
Device  
or  
Pairing  
Bluetooth®  
peripherals to your Palm devices require  
the use of the device Bluetooth® manager.  
Image on the right shows a typical Palm  
Bluetooth® manager. When adding  
/
pairing the DPP-350, use the [0000]  
pairing key when prompted.  
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Loading Drivers  
Loading DPP-350 drivers for you’re PDA or Smartphones.  
BlackBerry Devices:  
Blackberry Desktop Manager shown in the  
figure on the right is used to load third  
party software on to your device.  
Please review your device’s documentation  
on how to use the Application Loader  
Option to load software on to your device.  
Windows Mobile Devices:  
Active Sync shown in the figure on the  
right is used to install third party  
applications on to your mobile device.  
Please review your device’s documentation  
on how to use the Active Sync Manager to  
load new software on to your device.  
In most cases you only need to run the  
DPP-350 installer to start the installation.  
Palm Devices:  
Palm Install Manager Application shown in  
the figure on the right is used to install third  
party applications on to your device.  
Please review your device’s documentation  
on how to use the Palm Install Manager  
Application to load new software on to your  
device. In most cases you only need to drag  
& drop DPP-350 PRC files in installer and  
click Add.  
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Magnetic Card Reader (MS Version only)  
The DPP-350 has a built-in magnetic card reader. The card reader  
incorporates a (3)-track magnetic read head requiring a single  
swipe to read field data from all three tracks.  
Magnetic Strip  
( Face this direction )  
Card Swipe Direction  
Magnetic Card Reader  
Figure 13  
The reader’s magnetic head faces towards the front of the printer.  
When placing the card into the reader, the magnetic strip must be  
facing as show in the figure above. Keep the bottom edge of the  
card flat on the inner base of the reader to ensure that the  
magnetic strip passes over the read head evenly.  
When swiping the card through the reader, use an even consistent  
motion from start to finish.  
The speed of swiping can vary however the speed must be  
consistent from start to finish of the swipe in order to accurately  
read card data.  
User Notes:  
To use the magnetic card reader feature, special software must be  
used to read and process the card information. If you do not have  
card reading software, please consult your reseller to find out if  
this software is available or contact Infinite Peripherals for  
recommendations on compatible third party software solutions.  
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Smart Card Reader (SC Version only)  
The DPP-350 has a built-in smart card reader (optional). The smart  
card reader is designed to read information stored embedded on  
smart chips and process the information using device side  
software.  
Smart Chip  
( Face this direction )  
Card Insert Direction  
Reader Active LED  
Figure 14  
When placing the card into the reader, the smart chip must be  
facing to the front of the printer as show in the figure above.  
Insert the card in to the reader until the card stops.  
User Notes:  
To use the smart card reader feature, special software must be  
used to read and process the smart chip information. Please  
consult your reseller if this software is available or contact Infinite  
Peripherals for recommendations on compatible third party  
software solutions.  
Infinite Peripherals, Inc.  
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MIFARE Reader (MF Version only)  
The DPP-350 has a built-in MIFARE reader (optional). The MIFARE  
reader is designed to read information stored embedded on  
MIFARE contact less cards or tags and process the information  
using device side software.  
Place the MIFARE card close to the printer facing the front of the  
printer as shown in the figure above.  
User Notes:  
To use the MIFARE reader feature, special software must be used  
to read and process the card information. Please consult your  
reseller if this software is available or contact Infinite Peripherals for  
recommendations on compatible third party software solutions.  
Infinite Peripherals, Inc.  
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Replacing Battery  
To replace the battery in the DPP-350 thermal printer follow the  
steps below.  
Steps:  
1. Turn over the DPP-350 and place on a flat  
surface. Rotate the (2) locking levers as  
shown in the figure on the right.  
Figure 15  
2. Lift the battery cover as showed in the  
figure on the right.  
Figure 16  
3. Lift the battery as shown in the figure on  
the right.  
Figure 17  
4. Detach the battery connector as shown in  
the figure on the right. Reverse Steps 1-4  
to install the new battery pack.  
Figure 18  
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Developing Solution  
Integrating the DPP-350 into your mobile solution requires the use  
of the DPP-350 PDA & Smartphone SDK. The SDK incorporates API  
specific to developing printing applications and using the integrated  
Magnetic Card Reader / Smart Card Reader capability of the DPP-  
350.  
The table below shows the SDKs currently available for PDA &  
Smartphone devices.  
OS  
BlackBerry  
Language  
Java  
C ++  
SDK - IDE  
RIM BlackBerry Java JDE 4.1 and higher  
Code Warrior  
Palm One  
Basic  
Satellite Forms  
Basic  
NS Basic  
VB.Net  
C ++  
C Sharp  
Microsoft Visual Studio 2005 (.Net)  
Microsoft Visual Studio 2005 (.Net)  
Microsoft Visual Studio 2005 (.Net)  
Windows  
Mobile  
Table 11  
For details on using the DPP-350 SDK, please refer to the SDK’s  
documentation.  
For the latest DPP-350 SDK’s, visit our developer web site at:  
Infinite Peripherals, Inc.  
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Troubleshooting  
If you’re having problems capturing signatures refer to the table  
below for possible causes.  
Item  
Problem  
Possible Cause  
Thermal media is specially coated on  
outside of roll. Remove paper roll and  
Paper feeds  
after issuing a  
print job but no  
printed text  
reload properly.  
See section “Loading  
1
Paper” for details on loading paper.  
Paper cover not installed properly. See  
section “Loading Paper” for details on  
replacing paper cover.  
visible on paper.  
Battery voltage low.  
On-line LED  
blinks RED  
continuously.  
2
3
Printer out of paper or Paper not properly  
loaded. See section “Loading Paper” for  
details on loading paper.  
Battery voltage low.  
charging battery pack.  
Thermal media not imaging correctly.  
Verify that you are using the  
recommended thermal media.  
See section on  
Text and/or  
graphics are  
printed very  
light.  
Strange  
characters are  
printed when  
printing.  
Printer stops  
responding to  
print and paper  
feed commands.  
Battery voltage low.  
charging battery pack.  
See section on  
4
5
Remove battery for  
reconnect battery.  
5
seconds and  
Paper cover not properly installed. See  
section on loading paper.  
Printing is light  
or missing only  
on half of the  
print width.  
6
Mechanism jarred loose. Contact technical  
support.  
Table 12  
Infinite Peripherals, Inc.  
DPP-350 User Manual v1.09  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Page 29  
. . . . . . . . . . . . . . . . . . . .  
 
Federal Communications Commission  
Federal Communications Commission (FCC) Statement  
15.21  
You are cautioned that changes or modifications not expressly approved by  
the part responsible for compliance could void the user’s authority to  
operate the equipment.  
15.105(b)  
This equipment has been tested and found to comply with the limits for a  
Class B digital device, pursuant to part 15 of the FCC rules. These limits  
are designed to provide reasonable protection against harmful interference  
in a residential installation. This equipment generates, uses and can radiate  
radio frequency energy and, if not installed and used in accordance with the  
instructions, may cause harmful interference to radio communications.  
However, there is no guarantee that interference will not occur in a  
particular installation. If this equipment does cause harmful interference to  
radio or television reception, which can be determined by turning the  
equipment off and on, the user is encouraged to try to correct the  
interference by one or more of the following measures:  
-Reorient or relocate the receiving antenna.  
-Increase the separation between the equipment and receiver.  
-Connect the equipment into an outlet on a circuit different from that to  
which the receiver is connected.  
-Consult the dealer or an experienced radio/TV technician for help.  
Operation is subject to the following two conditions:  
1) this device may not cause interference and  
2) this device must accept any interference, including interference that may  
cause undesired operation of the device.  
FCC RF Radiation Exposure Statement:  
This equipment complies with FCC radiation exposure limits set forth for an  
uncontrolled environment. End users must follow the specific operating  
instructions for satisfying RF exposure compliance. This transmitter must  
not be co-located or operating in conjunction with any other antenna or  
transmitter.  
Infinite Peripherals, Inc.  
Page 30  
. . . . . . . . . . . . . . . . . . . .  
DPP-350 User Manual v1.09  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
Contact Information  
National Sales Headquarters:  
Infinite Peripherals, Inc.  
1340 Reynolds Avenue Suite 101  
Irvine, CA 92614  
Toll Free:  
Phone: 949-222-0300  
Fax: 949-222-0375  
866-278-7860  
HQ and Main Distribution Facility:  
East Coast Sales Office  
Technical Support:  
Infinite Peripherals, Inc.  
3104 N. Arlington Heights Road  
Arlington Heights, IL 60004  
Phone: 847-818-1260  
Fax:  
847-818-1287  
Infinite Peripherals, Inc.  
700-76 Broadway, #136  
Westwood, NJ 07675  
Phone: 201-647-3025  
Fax:  
866-247-1935  
Infinite Peripherals, Inc.  
1340 Reynolds Avenue Suite 101  
Irvine, CA 92614  
Phone: 949-222-0300  
Fax:  
949-222-0375  
Infinite Peripherals, Inc.  
DPP-350 User Manual v1.09  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Page 31  
. . . . . . . . . . . . . . . . . . . .  
 

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