Instructions for use
WASHING MACHINE
Contents
GB
Installation, 2-3-4-5
Unpacking and levelling
Connecting the electricity and water supplies
The first wash cycle
GB
English,1
Technical data
Description of the washing machine, 6-7
Control panel
Display
Running a wash cycle, 8
Wash cycles and options, 9
Table of wash cycles
Wash options
Detergents and laundry, 10
Detergent dispenser drawer
Preparing the laundry
IWE 91281
Special wash cycles
Load balancing system
Precautions and tips, 11
General safety
Disposal
Opening the porthole door manually
Care and maintenance, 12
Cutting off the water or electricity supply
Cleaning the washing machine
Cleaning the detergent dispenser drawer
Caring for the door and drum of your appliance
Cleaning the pump
Checking the water inlet hose
Troubleshooting, 13-14
Assistance, 15-16
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Connecting the drain hose
• the socket is compatible with the washing machine’s plug.
If this is not the case, replace the socket or the plug.
GB
Connect the drain hose, wi-
thout bending it, to a draining
duct or a wall drain situated
between 65 and 100 cm
from the floor;
Your appliance is now supplied with a 13 amp fused plug
it can be plugged into a 13 amp socket for immediate use.
Before using the appliance please read the instructions below.
65 - 100 cm
WARNING - THIS APPLIANCE MUST BE EARTHED.
THE FOLLOWING OPERATIONS SHOULD BE CARRIED
OUT BY A QUALIFIED ELECTRICIAN.
Replacing the fuse:
When replacing a faulty fuse, a 13 amp ASTA approved fuse
to BS 1362 should always be used, and the fuse cover re-
fitted. If the fuse cover is lost, the plug must not be used until
a replacement is obtained.
The drain hose may be
connected to an under-sink
trap. Before connecting the
drain hose from the machine
ensure that any blanks or
removable ends have been
taken off the spigot.
Replacement fuse covers:
If a replacement fuse cover is fitted, it must be of the correct
colour as indicated by the coloured marking or the colour that
is embossed in words on the base of the plug. Replacements
can be obtained directly from your nearest Service Depot.
Where it connects to
the waste water pipe
cut end off spigot or
remove the blanking cap
Removing the plug:
If your appliance has a non-rewireable moulded plug and you
should wish to re-route the mains cable through partitions,
units etc., please ensure that either:
the plug is replaced by a fused 13 ampere re-wearable plug
bearing the BSI mark of approval.
If it is placed over the edge
of a basin or sink be sure the
free end of the hose should
not be underwater.
or:
the mains cable is wired directly into a 13 amp cable outlet,
controlled by a switch, (in compliance with BS 5733) which
is accessible without moving the appliance.
Disposing of the plug:
Ensure that before disposing of the plug itself, you make
the pins unusable so that it cannot be accidentally inserted
into a socket.
! We advise against the use of hose extensions; in case of
absolute need, the extension must have the same diameter
as the original hose and must not exceed 150 cm in length.
Ensure that if the drain hose is pushed into a standpipe, that
the end does not go down more than 15cms (6 inches). If the
hose is pushed down too far, this may cause the machine to
self -syphon ie. continuously empty as it is filling.
Instructions for connecting cable to an alternative plug:
Important: the wires in the mains lead are coloured in accor-
dance with the following code:
Green & Yellow
Blue
Brown
Earth
Neutral
Live
Electric connection
Before plugging the appliance into the mains socket, make
sure that:
• the socket is earthed and in compliance with the appli-
cable law;
• the socket is able to sustain the appliance’s maximum
power load indicated on the Technical Data Plate fixed
on the machine;
• the supply voltage is included within the values indica-
ted on the Technical Data Plate fixed on the machine.
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As the colours of the wires in the lead may not correspond
with the coloured markings identifying the terminals in your
plug, proceed as follows:
The first wash cycle
GB
Once the appliance has been installed, and before you use
it for the first time, run a wash cycle with detergent and no
laundry, setting the 90°C programme.
Connect Green & Yellow wire to terminal marked E or
or
coloured Green or Green & Yellow.
Connect Brown wire to terminal marked L or coloured Red.
Connect Blue wire to terminal marked N or coloured Black.
If a 13 amp plug (BS 1363) is used it must be fitted with a
13 amp fuse, either in the plug or adaptor or at the distri-
bution board.
If you are in any doubt about the electrical supply to your
machine, consult a qualified electrician before use.
How to connect an alternative plug:
The wires in this mains lead are coloured in accordance with
the following code:
BLUE
BROWN
NEUTRAL (N)
LIVE (L)
GREEN & YELLOW
EARTH (E)
GREEN &
YELLOW
13 ampere fuse
BROWN
BLUE
CROSS-BAR
CORD GRIP
Disposing of the appliance:
When disposing of the appliance please remove the plug
by cutting the mains cable as close as possible to the plug
body and dispose of it as described on the previous page.
!The washing machine should not be installed in an outdoor
environment, not even when the area is sheltered, because
it may be very dangerous to leave it exposed to rain and
thunderstorms.
! When the washing machine is installed, the mains socket
must be within easy reach.
! Do not use extensions or multiple sockets.
!The power supply cable must never be bent or dangerously
compressed.
! The power supply cable must only be replaced by an au-
thorised serviceman.
Warning! The company denies all liability if and when these
norms are not respected.
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GB
Technical data
Model
IWE 91281
width 59.5 cm
height 85 cm
depth 60 cm
Dimensions
Capacity
from 1 to 9 kg
Electrical
connections
please refer to the technical data plate
fixed to the machine
maximum pressure 1 MPa (10 bar)
minimum pressure 0.05 MPa (0.5 bar)
drum capacity 62 litres
Water connection
Spin speed
up to 1200 rotations per minute
Test wash cycles
in accordance
with directives
1061/2010 and
1015/2010
Programme 2: Cotton Standard 60°;
Programme 3: Cotton Standard 40°.
This appliance conforms to the following
EC Directives:
- 2004/108/EC (Electromagnetic Compatibility)
- 2002/96/EC
- 2006/95/EC Low Voltage)
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Description of the washing
machine
Control panel
GB
OPTION
TEMPERATURE
ON/OFF
START/PAUSE
buttons with
Button
button
button with indicator light
indicator lights
DISPLAY
Detergent dispenser drawer
DELAYED
START Button
SPIN SPEED
Button
WASH CYCLE
knob
START/PAUSE button
with indicator light: when the
Detergent dispenser drawer: used to dispense
detergents and washing additives (see “Detergents and
laundry”).
green indicator light flashes slowly, press the button to
start a wash cycle. Once the cycle has begun the indicator
light will remain lit in a fixed manner. To pause the wash
cycle, press the button again; the indicator light will flash
in an orange colour. If the symbol is not illuminated, the
door may be opened. To start the wash cycle from the
point at which it was interrupted, press the button again.
ON/OFF button : press this briefly to switch the ma-
chine on or off. The START/PAUSE indicator light, which
flashes slowly in a green colour shows that the machine is
switched on. To switch off the washing machine during the
wash cycle, press and hold the button for approximately 2
seconds; if the button is pressed briefly or accidentally the
machine will not switch off. If the machine is switched off
during a wash cycle, this wash cycle will be cancelled.
Standby mode
This washing machine, in compliance with new energy sa-
ving regulations, is fitted with an automatic standby system
which is enabled after about 30 minutes if no activity is
detected. Press the ON-OFF button briefly and wait for the
machine to start up again.
WASH CYCLE knob: used to set the desired wash cycle
(see “Table of wash cycles”).
Consumption in off-mode: 0,5 W
Consumption in Left-on: 0,5 W
OPTION buttons with indicator light: used to select the
available options. The indicator light corresponding to the
selected option will remain lit.
SPIN button : press to reduce or completely exclude
the spin cycle - the value is indicated on the display.
TEMPERATURE button : press to decrease or comple-
tely exclude the temperature: the value will be shown on
the display.
DELAYED START button : press to set a delayed start
time for the selected wash cycle. The delay time will be
shown on the display.
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Display
GB
B
A
C
The display is useful when programming the machine and provides a great deal of information.
The duration of the available programmes and the remaining time of a running cycle appear in section A; if the DELAY START
option has been set, the countdown to the start of the selected programme will appear. Pressing the relative button, the
machine automatically displays the maximum temperature and spin speed values set for the selected cycle, or the most
recently-used settings if they are compatible with the selected cycle.
The “programme phases” relative to the selected programme and the “programme phase” of the running programme appear
in section B:
Wash
Rinse
Spin
Drain
The icons corresponding to “temperature” , “Programmed start”
If the symbol lights up, the display will visualise the set “temperature” value.
When a “delayed start” has been set, the symbol lights up.
If the symbol lights up, the display will visualise the set “spin” value.
and “spin”
appear in section C from top to bottom:
Door locked symbol
The lit symbol indicates that the door is locked. To prevent any damage, wait until the symbol turns off before opening the
door.
To open the door while a cycle is in progress, press the START/PAUSE button; if the DOOR LOCKED symbol is switched
off the door may be opened.
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Running a wash cycle
1. SWITCH THE MACHINE ON. Press the
button;
! The options may affect the recommended load value
and/or the duration of the cycle.
GB
the START/PAUSE indicator light will flash slowly in a
green colour.
7. START THE PROGRAMME. Press the START/
PAUSE button. The corresponding indicator light will
become green, remaining lit in a fixed manner, and the
door will be locked (the DOOR LOCKED symbol will
be on). To change a wash cycle while it is in progress,
pause the washing machine using the START/PAUSE
button (the START/PAUSE indicator light will flash
slowly in an orange colour); then select the desired
cycle and press the START/PAUSE button again.
To open the door while a cycle is in progress, press the
START/PAUSE button; if the DOOR LOCKED symbol
is switched off the door may be opened. Press the
START/PAUSE button again to restart the wash cycle
from the point at which it was interrupted.
2. LOAD THE LAUNDRY. Open the porthole door.
Load the laundry, making sure you do not exceed
the maximum load value indicated in the table of
programmes on the following page.
3. MEASURE OUT THE DETERGENT. Pull out the
detergent dispenser drawer and pour the detergent into
the relevant compartments as described in “Detergents
and laundry”.
4. CLOSE THE DOOR.
5. SELECT THE WASH CYCLE. Set the WASH CYCLE
knob to the desired programme; a temperature and
spin speed is set for each wash cycle; these may be
adjusted. The duration of the cycle will appear on the
display.
8. THE END OF THE WASH CYCLE. This will be
indicated by the text “END” on the display; when the
DOOR LOCKED symbol switches off the door may be
opened. Open the door, unload the laundry and switch
off the machine.
6. CUSTOMISE THE WASH CYCLE. Use the relevant
buttons:
! If you wish to cancel a cycle which has already begun,
Modifying the temperature and/or spin
speed. The machine automatically displays the
maximum temperature and spin speed values set for
the selected cycle, or the most recently-used settings
if they are compatible with the selected cycle. The
temperature can be decreased by pressing the
button, until the cold wash “OFF” setting is reached.
The spin speed may be progressively reduced by
press and hold the
button. The cycle will be stopped
and the machine will switch off.
pressing the
button, until it is completely excluded
(the “OFF” setting). If these buttons are pressed again,
the maximum values are restored.
Setting a delayed start.
To set a delayed start for the selected programme,
press the corresponding button repeatedly until the
required delay period has been reached. When this
option is enabled, the
symbol lights up on the
display. To remove the delayed start option press the
button until the text “OFF” appears on the display.
Modifying the cycle settings.
• Press the button to enable the option; the indicator
light corresponding to the button will switch on.
• Press the button again to disable the option; the
indicator light will switch off.
! If the selected option is not compatible with the
programmed wash cycle, the indicator light will flash
and the option will not be activated.
! If the selected option is not compatible with another
option which has been selected previously, the indicator
light corresponding to the first option selected will
flash and only the second option will be activated; the
indicator light corresponding to the enabled option will
remain lit.
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Wash cycles and options
Table of wash cycles
GB
Detergents
Max.
Max.
Description of the wash cycle
temp. speed
(°C)
(rpm)
Fabric
Wash
softener
Daily
1
2
3
4
4
5
White Cotton: extremely soiled whites.
Cotton Standard (1): heavily soiled whites and resistant colours.
Cotton Standard (2): lightly soiled whites and delicate colours.
Synthetics: heavily soiled resistant colours.
Synthetics (3): lightly soiled resistant colours.
Mix Colored: lightly soiled whites and delicate colours.
20° Zone
90°
60°
40°
50°
40°
40°
1200
1200
1200
800
9
9
9
4
4
9
53
53
53
-
2,54 85 180’
1,34 71 185’
1,01 84 180’
-
-
100’
800
46
53
0,56 60 95’
0,83 63 100’
1200
6
7
8
Cotton Standard: lightly soiled whites and delicate colours.
Mix Light
20°
20°
20°
1200
800
9
9
-
-
-
-
-
-
-
-
-
175’
120’
20’
20’ Refresh
800
1,5
Special
9
Outwear
30°
40°
40°
400
800
800
-
2,5
2
-
-
-
-
-
-
-
-
-
60’
90’
75’
10 Wool: for wool, cashmere, etc.
11 Jeans
4
Sport
12 Sport Intensive
13 Sport Light
30°
30°
600
600
4
4
-
-
-
-
-
-
85’
60’
Max. 2
pairs
14 Special Shoes
30°
600
-
-
-
60’
Partial wash cycles
Rinse
-
-
1200
1200
-
-
9
9
-
-
-
-
-
-
36’
16’
Spin + Drain
-
The length of cycle shown on the display or in this booklet is an estimation only and is calculated assuming standard working conditions. The actual duration can vary according to factors such as
water temperature and pressure, the amount of detergent used, the amount and type of load inserted, load balancing and any wash options selected.
1) Test wash cycle in compliance with directive 1061/2010: set wash cycle 2 with a temperature of 60°C.
This cycle is designed for cotton loads with a normal soil level and is the most efficient in terms of both electricity and water consumption; it should be used for garments
which can be washed at 60°C. The actual washing temperature may differ from the indicated value.
2) Test wash cycle in compliance with directive 1061/2010: set wash cycle 3 with a temperature of 40°C.
This cycle is designed for cotton loads with a normal soil level and is the most efficient in terms of both electricity and water consumption; it should be used for garments
which can be washed at 40°C. The actual washing temperature may differ from the indicated value.
For all Test Institutes:
2) Long wash cycle for cottons: set wash cycle 3 with a temperature of 40°C.
3) Synthetic program along: set wash cycle 4 with a temperature of 40°C.
Wash options
Extra Rinse
By selecting this option, the efficiency of the rinse is
increased and optimal detergent removal is guaranteed. It
is particularly useful for sensitive skin.
! It cannot be used in conjunction with the 8,
programmes.
Selecting this option enables you to suitably adjust drum
rotation, temperature and water to a reduced load of
lightly soiled cotton and synthetic fabrics (refer to the
“Programme table”). “
” enables you to wash in
less time thereby saving water and electricity. We suggest
using a liquid detergent suitably measured out to the load
quantity.
Easy Iron
By selecting this function, the wash and spin cycles will be
modified in order to reduce the formation of creases. At the
end of the cycle the washing machine will perform slow ro-
tations of the drum; the indicator lights for the EASY IRON
and START/PAUSE options will flash (the first one green,
the second orange). To end the cycle, press the START/
PAUSE button or the EASY IRON button. For the 9 wash
cycle, the machine will end the cycle while the laundry is
soaking and the EASY IRON and START/PAUSE indicator
lights will flash. To drain the water so that the laundry may
be removed, press the START/PAUSE button or the EASY
IRON button.
! It cannot be used with the 1, 6, 7, 8, 9, 10, 11, 12, 13,
14,
,
programmes.
The
function saves energy by not heating the
water used to wash your laundry - an advantage both to
the environment and to your energy bill. Instead, intensified
wash action and water optimisation ensure great wash
results in the same average time of a standard cycle.
For the best washing results we recommend the usage of
a liquid detergent.
! It cannot be used in conjunction with the 8, 10, 12, 13,
! It cannot be used with the 6, 7, 8, 10, 12, 13, 14,
,
14,
,
programmes.
programmes.
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Detergents and laundry
Jeans: Turn garments inside-out before washing and use
a liquid detergent. Use programme 11.
Detergent dispenser drawer
GB
Good washing results also depend on the correct dose of
detergent: adding too much detergent will not necessarily
result in a more efficient wash, and may in fact cause build
up on the inside of your appliance and contribute to envi-
ronmental pollution.
Sport Intensive (programma 12): is for washing heavily
soiled sports clothing fabrics (tracksuits, shorts, etc.); for
best results, we recommend not exceeding the maximum
load indicated in the “Programme table”.
Sport Light (programma 13): is for washing lightly soiled
sports clothing fabrics (tracksuits, shorts, etc.); for best
results, we recommend not exceeding the maximum load
indicated in the “Programme table”. We recommend using
a liquid detergent and dosage suitable for a half-load.
Special Shoes (programma 14): is for washing sports
shoes; for best results, do not wash more than 2 pairs
simultaneously.
!Do not use hand washing detergents because these create
too much foam.
! Use powder detergent for white cotton garments, for pre-
washing, and for washing at temperatures over 60°C.
! Follow the instructions given on the detergent packaging.
Open the detergent dispen-
ser drawer and pour in the
detergent or washing additi-
ve, as follows.
The 20° wash cycles (Zone 20°) offer effective washing
performance at low temperatures, reducing electricity
usage and expenditure while benefitting the environment.
The 20° wash cycles meet all requirements:
3
2
1
Cotton Standard (programme 6) ideal for heavily soiled
cotton loads. The effective performance levels achieved
at cold temperatures, which are comparable to washing
at 40°, are guaranteed by a mechanical action which
operates at varying speed, with repeated and frequent
peaks.
Mix Light (programme 7) ideal for mixed loads (cotton
and synthetics) with a normal soil level. The effective
performance levels achieved at cold temperatures are
guaranteed by a mechanical action which operates at
varying speed, across set average intervals.
20’ Refresh (programme 8) ideal for refreshing and
washing lightly soiled garments in a few minutes. It lasts
just 20 minutes and therefore saves both time and energy.
It can be used to wash different types of fabrics together
(except for wool and silk), with a maximum load of 1.5 kg.
! Do not pour detergent into the compartment 1. Deter-
gent should only be poured into the compartment 2.
compartment 2: Detergent for the wash cycle
(powder or liquid)
Liquid detergent should only be poured in immediately
prior to the start of the wash cycle.
compartment 3: Additives (fabric softeners, etc.)
The fabric softener should not overflow the grid.
Preparing the laundry
• Divide the laundry according to:
- the type of fabric/the symbol on the label
- the colours: separate coloured garments from whites.
• Empty all garment pockets and check the buttons.
• Do not exceed the values listed in the “Table of wash
cycles”, which refer to the weight of the laundry when dry.
Load balancing system
Before every spin cycle, to avoid excessive vibrations and
to distribute the load in a uniform manner, the drum rotates
continuously at a speed which is slightly greater than the
washing rotation speed. If, after several attempts, the load
is not balanced correctly, the machine spins at a reduced
spin speed. If the load is excessively unbalanced, the
washing machine performs the distribution process instead
of spinning. To encourage improved load distribution and
balance, we recommend small and large garments are
mixed in the load.
How much does your laundry weigh?
1 sheet 400-500 g
1 pillow case 150-200 g
1 tablecloth 400-500 g
1 bathrobe 900-1200 g
1 towel 150-250 g
Special wash cycles
Outwear (wash cycle 9): is studied for washing water-re-
pellent fabrics and winter jackets (e.g. Gore-Tex, polyester,
nylon); for best results, use a liquid detergent and dosage
suitable for a half-load; pre-treat necks, cuffs and stains if
necessary; do not use softeners or detergents containing
softeners. Stuffed duvets cannot be washed with this
programme.
Wool: all wool garments can be washed using programme
10, even those carrying the “hand-wash only”
label. For
best results, use special detergents and do not exceed 2 kg
of laundry.
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Precautions and tips
! This washing machine was designed and constructed in
accordance with international safety regulations. The fol-
lowing information is provided for safety reasons and must
therefore be read carefully.
Opening the porthole door manually
GB
In the event that it is not possible to open the porthole
door due to a powercut, and if you wish to remove the
laundry, proceed as follows:
General safety
1. remove the plug from the
electrical socket.
• This appliance was designed for domestic use only.
• This appliance is not intended for use by persons (including
children) with reduced physical, sensory or mental capabilities,
or lack of experience and knowledge, unless they have been
given supervision or instruction concerning use of the applian-
ce by a person responsible for their safety. Children should be
supervised to ensure that they do not play with the appliance.
2. make sure the water level
inside the machine is lower
than the door opening; if it
is not, remove excess water
using the drain hose, collec-
ting it in a bucket as indicated
in the figure.
• Do not touch the machine when barefoot or with wet or
damp hands or feet.
3. using a screwdriver, remo-
ve the cover panel on the lo-
wer front part of the washing
machine (see figure).
• Do not pull on the power supply cable when unplugging
the appliance from the electricity socket. Hold the plug
and pull.
• Do not open the detergent dispenser drawer while the
machine is in operation.
• Do not touch the drained water as it may reach extreme-
ly high temperatures.
• Never force the porthole door. This could damage the
safety lock mechanism designed to prevent accidental
opening.
• If the appliance breaks down, do not under any circum-
stances access the internal mechanisms in an attempt
to repair it yourself.
• Always keep children well away from the appliance while
it is operating.
• The door can become quite hot during the wash cycle.
• If the appliance has to be moved, work in a group of two
or three people and handle it with the utmost care. Never
try to do this alone, because the appliance is very heavy.
4. pull outwards using the tab as indicated in the figure,
until the plastic tie-rod is freed from its stop position; pull
downwards and open the door at the same time.
• Before loading laundry into the washing machine, make
sure the drum is empty.
Disposal
5. reposition the panel, making sure the hooks are securely
in place before you push it onto the appliance.
• Disposing of the packaging materials: observe local
regulations so that the packaging may be re-used.
• The European Directive 2002/96/EC on Waste Electrical
and Electronic Equipment, requires that old household
electrical appliances must not be disposed of in the
normal unsorted municipal waste stream. Old appliances
must be collected separately in order to optimise the
recovery and recycling of the materials they contain and
reduce the impact on human health and the environment.
The crossed out “wheeled bin” symbol on the product
reminds you of your obligation, that when you dispose of
the appliance it must be separately collected. Consumers
should contact their local authority or retailer for information
concerning the correct disposal of their old appliance.
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Care and maintenance
2. unscrew the lid by rota-
ting it anti-clockwise (see
figure): a little water may
trickle out. This is perfectly
normal;
Cutting off the water and electricity supplies
• Turn off the water tap after every wash cycle. This will
limit wear on the hydraulic system inside the washing
machine and help to prevent leaks.
GB
• Unplug the washing machine when cleaning it and du-
ring all maintenance work.
Cleaning the washing machine
The outer parts and rubber components of the appliance
can be cleaned using a soft cloth soaked in lukewarm
soapy water. Do not use solvents or abrasives.
3. clean the inside thoroughly;
4. screw the lid back on;
5. reposition the panel, making sure the hooks are securely
in place before you push it onto the appliance.
Cleaning the detergent dispenser drawer
Remove the dispenser by
raising it and pulling it out
(see figure).
Checking the water inlet hose
Wash it under running wa-
ter; this operation should be
repeated frequently.
Check the inlet hose at least once a year. If there are any
cracks, it should be replaced immediately: during the wash
cycles, water pressure is very strong and a cracked hose
could easily split open.
! Never use second-hand hoses.
Caring for the door and drum of your
appliance
• Always leave the porthole door ajar in order to prevent
unpleasant odours from forming.
Cleaning the pump
The washing machine is fitted with a self-cleaning pump
which does not require any maintenance. Sometimes,
small items (such as coins or buttons) may fall into the pre-
chamber which protects the pump, situated in its bottom
part.
! Make sure the wash cycle has finished and unplug the
appliance.
To access the pre-chamber:
1. using a screwdriver,
remove the cover panel
on the lower front part of
the washing machine (see
figure);
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Troubleshooting
Your washing machine could fail to work. Before contacting the Technical Assistance Centre (see “Assistance”), make sure
that the problem cannot be solved easily using the following list.
GB
Problem:
Possible causes / Solutions:
The machine does not switch on.
• The appliance is not plugged into the socket fully, or not enough to make contact.
• There is no power to the socket, or the fuse has blown in the mains plug.
The wash cycle does not start.
• The door is not closed properly.
• The ON/OFF button has not been pressed.
• The START/PAUSE button has not been pressed.
• The water tap has not been turned on to allow water to flow into the machine.
• A delayed start has been set.
The machine does not fill with wa-
ter or ‘H20’ flashes in the display.
• The water inlet hose is kinked.
• The water inlet hose is not connected to the water supply.
• The water pressure is too low.
• The water tap has not been turned on to allow water to flow into the machine.
• There is no water supply to the house.
• The inlet valve filter is blocked.
• The START/PAUSE button has not been pressed.
The machine continuously fills with • The top of the drain hose is too low - It must be fitted at a height between 65
water and continually drains away
or Water left in the drum
or Stuck on wash.
and 100 cm from the floor (see “Installation”).
• The drain hose is connected incorrectly to the sink trap allowing water to run
into the machine, the drain hose must be positioned higher than the bottom of
the sink to prevent water flowing down the drain hose.
• The end of the drain hose has been pushed too far down the standpipe, the
‘U’ bracket should be fitted 100 mm from the end of the drain hose.
The machine does not drain or spin • The Pump filter is blocked.
or F05 error code in the display.
• The drain hose is kinked (see “Installation”).
• New Installation - The blanking cap or spigot has not been removed if
connected under a sink.
• The drain hose or sink trap is blocked.
• The wash cycle does not include draining, some wash cycles require the drain
phase to be started manually.
• The ‘EASY IRON’ option is enabled, to complete the wash cycle press the
‘START/PAUSE’ button.
• The Spin Speed is set to “OFF”.
The machine does not heat or poor • The Temperature is set to “OFF”.
wash results.
The programme takes too long
or The Display changes the esti-
mated ‘Time to End’ during the
programme.
• Programme times will vary due to water pressure, the incoming water tempera-
ture and if the wash load goes out of balance. This will increase the programme
times accordingly (see ‘ The machine wont spin properly’ below).
The machine vibrates a lot during
the spin cycle.
• The feet have not been adjusted, enabling the machine to rock.
• New Installation - Either the Transit Bolts including the plastic spacers, or the
Polystyrene Packaging have not been removed when installing the machine.
• The machine is trapped between cabinets and/or walls.
• The load is in a slight out of balance condition and machine is spinning, but at
a lower speed.
The machine is noisy.
• There will always be some motor, pump and drum noise during spin.
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The machine wont spin properly.
• Out of Balance detected when attempting to go into a spin cycle - If this
happens the machine will continue to try to repeat the distribution of the load
required before the machine will go into higher spin speeds - This will increase
the programme time accordingly. This is a safety feature to prevent damage.
Out of Balance can be caused by washing a single heavy item (eg duvet, quilt,
etc). - Try the programme again using a different load.
GB
The machine leaks from the
dispenser.
• The dispenser drawer is blocked with detergent and requires cleaning.
• The water pressure is too high and requires turning down - turn down the tap
on the water supply pipe slightly and try again.
• The machine is tilting forwards - It must be level when in its final position.
The machine leaks (other than
dispenser).
• The fill hose is loose, check both the cabinet and tap ends.
• The fill hose is tight but still leaks, if so replace the rubber washers, or the fill
hose is missing the rubber washer.
• The drain hose is not fixed in properly.
The indicator lights on the console
are flashing rapidly.
• Switch off the machine and unplug it, wait for approximately 1 minute and then
switch it back on again If the problem persists contact the Technical Assistance
Service.
The machine smells.
• The machine requires a service wash. Run a 90 degree wash cycle with deter-
gent and no laundry.
The machine door cannot be
opened.
• The door will not open until the door lock indicator light goes out shortly after
the program has finished.
Door Seal damaged at the bottom.
• The door seal has drainage holes at the bottom - This is normal.
• The water level is correct if it can be seen at the bottom of the door.
The water level is too low when
the machine is washing.
There is too much foam.
• The detergent is not suitable for machine washing (it should display the text
‘for washing machines’ or ‘hand and machine wash’ or the like).
• Too much detergent was used - less detergent is required in soft water.
After completing the programme,
or before starting a programme,
the machine has turned itself off
(no lights).
• To comply with new energy saving regulations the machine is fitted with an
automatic standby system. Press ‘ON/OFF’ button for 3 seconds to activate
the machine, it can then either be switched off or a new programme selected.
General.
• Your washing machine contains sensors that monitor progress during the wash
cycle (eg: Water Levels, Temperatures, Out of Balance loads, Wash time/progress).
Normally, if your machine successfully completes the cycle, there is unlikely to
be anything wrong!
Remember, you will be charged for a service call for problems caused by incorrect installation, as listed above.
Not emptying contents from pockets may cause pump or drain blockages, or may damage the machine.
Do not wash items which do not have a wash label, or wash items that are not intended as machine
washable.
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Assistance
12 Months Parts and Labour Guarantee
GB
Your appliance has the benefit of our manufacturer’s guarantee, which covers the cost of breakdown repairs for twelve
months from the date of purchase.
This gives you the reassurance that if, within that time, your appliance is proven to be defective because of either
workmanship or materials, we will, at our discretion, either repair or replace the appliance at no cost to you.
This guarantee is subject to the following conditions:
-
The appliance has been installed and operated correctly and in accordance with our operating and
maintenance instructions.
-
-
-
The appliance is used only on the electricity or gas supply printed on the rating plate.
The appliance has been used for normal domestic purposes only.
The appliance has not been altered, serviced, maintained, dismantled, or otherwise interfered with by any
person not authorised by us.
-
-
-
Any repair work must be undertaken by us or our appointed agent.
Any parts removed during repair work or any appliance that is replaced become our property.
The appliance is used in the United Kingdom or Republic of Ireland.
The guarantee does not cover:
-
-
-
Damage resulting from transportation, improper use, neglect or interference or as a result of improper
installation.
Replacement of any consumable item or accessory . These include but are not limited to:
plugs, cables, batteries, light bulbs, fluorescent tubes and starters, covers and filters.
Replacement of any removable parts made of glass or plastic.
THIS GUARANTEE WILL NOT APPLY IF THE APPLIANCE HAS BEEN USED IN COMMERCIAL OR
NON-DOMESTIC PREMISES.
5 Year Parts Guarantee
Indesit also offers you a free 5 year parts guarantee. This additional guarantee is conditional on you registering your appliance
with us and the parts being fitted by one of our authorised engineers. There will be a charge for our engineer’s time. To
activate the extra parts warranty on your appliance, simply call our registration line on 08448 24 24 24 (Republic of
Ireland 01 230 0800).
Extended Guarantees
We offer a selection of repair protection plans that enable you to fully cover yourself against the expense of repair bills for the
life of your policy. To find the ideal plan for you please call our advice line on
08448 226 226 (Republic of Ireland 01 230 0233).
Free Helpdesk Service
We have a dedicated team who can provide free advice and assistance with your appliance if you experience any technical
difficulties within the first 90 days of ownership. Simply call our Indesit Service Hotline on 08448 224 224 (Republic of
Ireland 0818 313 413) for telephone assistance, or, where necessary, to arrange for an engineer to call.
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195101600.01
05/2012
-
Xerox Fabriano
After Sales Service
GB
No one is better placed to care for your Indesit appliance during the course of its working life than us - the manufacturer.
Essential Contact Information
Indesit Service
We are the largest service team in Europe offering you access to 400 skilled telephone advisors and 1100 fully qualified
engineers on call to ensure you receive fast, reliable, local service.
UK: 08448 224 224
Republic of Ireland: 0818 313 413
Please note: Our advisors will require the following information:
Model number:
Serial number:
Parts and Accessories
We supply a full range of genuine replacement parts as well as accessory products that protect and hygienically clean your
appliance to keep it looking good and functioning efficiently throughout its life.
UK: 08448 225 225
Republic of Ireland: 0818 313 413
Appliance Registration
We want to give you additional benefits of Indesit ownership. To activate your free 5 year parts guarantee you must register
your appliance with us.
UK: 08448 24 24 24
Republic of Ireland: 01 230 0800
Indesit Company UK Ltd. Morley Way, Peterborough, PE2 9JB
Indesit Company Unit 49 Airways Industrial Estate, Dublin 17
Recycling & Disposal Information
As part of Indesit’s continued commitment to helping the environment, Indesit reserves the right to use quality, recycled
components to keep down customer costs and minimise material wastage.
Please dispose of packaging and old appliances carefully. To minimise the risk of injury to children, remove the door, plug and
cut the mains cable off flush with the appliance. Dispose of these parts separately to ensure that the appliance can no longer
be plugged into a mains socket, and the door cannot be locked shut.
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