Accessory HandsFreeLinkTM User’s Information Manual
Contents
A Few Words About Safety .................................................................................. 2
Introduction .......................................................................................................... 4
Setup.................................................................................................................. 11
Making a Call ..................................................................................................... 18
Phonebook......................................................................................................... 19
Help .................................................................................................................... 23
Product Functions .............................................................................................. 24
Troubleshooting.................................................................................................. 26
Index .................................................................................................................. 32
© 2008 American Honda Motor Co., Inc. - All Rights Reserved.
3
Introduction
Thank you for purchasing this Honda accessory.
Please read this User’s Information Manual carefully before using the Accessory
HandsFreeLinkTM, and keep this manual in the glove box for future reference.
This Accessory User’s Information Manual should be considered a permanent part of the vehicle. It
should remain with the vehicle at all times and stay with the vehicle when sold.
This Accessory User’s Information Manual contains important information about the safe operation
of the Accessory HandsFreeLink (HFL). We urge you to read this manual carefully, become familiar
with the controls it describes, and follow its recommendations to help make your driving trouble-free
and enjoyable.
4
© 2008 American Honda Motor Co., Inc. - All Rights Reserved.
Introduction
What is Accessory HandsFreeLink?
Accessory HandsFreeLink (HFL) is a state-of-the-art, integrated, hands-free phone communication system for
your vehicle. Accessory HFL utilizes Bluetooth® wireless technology and Bluetooth hands-free profiled cell
phones to improve cell phone use and convenience. Accessory HFL eliminates the need to hold a cell phone,
wear a headset or earpiece, or use an in-vehicle mounted handset adapter while making or receiving phone
calls. Accessory HFL is easy to use because it is voice activated.
What cell phones will work with Accessory HFL?
Due to the versatility of Bluetooth wireless technology, not all cell phones share the same Bluetooth “profile”
and may not work properly with Accessory HFL. Only cell phones that are Bluetoothenabled and support a
“hands-free” profile are compatible with Accessory HFL.You can go to handsfreelink.honda.com to see a list of
compatible cell phones.
Problems or questions about pairing your cell phone, or any questions about Accessory
HFL.
If you have any questions or problems pairing your cell phone, or any questions about using Accessory HFL,
contact JCI Technical Support at 1-800-782-9533.
Customer Contact Information
Reference
USA
JCI
1-800-782-9533
Technical Support
handsfreelink.honda.com
Web Site
© 2008 American Honda Motor Co., Inc. - All Rights Reserved.
5
Introduction
Safety Precautions - Please Read
Be Safe. When using a cellular device in a vehicle, the vehicle operator is solely responsible for operating the
vehicle in a safe manner. Vehicle operators must be aware of all pertinent driving conditions at all times. An
accident or collision resulting in property damage, personal injury, or death could occur if the operator of the
vehicle fails to pay attention to travel conditions and vehicle operation while the vehicle is in motion.
DO NOT attempt to program, adjust, or set up your Accessory HFL unit while the vehicle is moving.Your
vehicle should be in park with the parking brake engaged, and with the ignition turned to the ON or
ACCESSORY position.
DO NOT program, attempt to program, adjust, or set up your Accessory HFL unit while the vehicle is inside an
enclosed area and the engine is on.
6
© 2008 American Honda Motor Co., Inc. - All Rights Reserved.
Introduction
Getting Started
Fully charge your cell phone’s battery before programming your Accessory HFL unit to ensure that the
wireless electronic connection will be established with minimal difficulty.
Try to maintain a fully charged cell phone battery when using Accessory HFL.
Accessory HFL will not increase or decrease your cell phone’s signal strength because it operates using the
same signal as your cell phone.
Keep your cell phone on and inside of your vehicle’s interior cabin so it can transmit properly to Accessory
HFL.
Do not place your cell phone in a metal box or similar container.
The ignition switch should be turned to either the ACCESSORY or ON position for programming and operation
of Accessory HFL.
This Accessory HFL version is programmed for English translation only.
When using Accessory HFL, face the windshield and speak in your normal voice clearly without shouting. Do
not speak slowly or pronounce words more distinctly than you normally would.
Accessory HFL will automatically prompt you for a verbal response when the confirmation prompt feature is
turned on.
© 2008 American Honda Motor Co., Inc. - All Rights Reserved.
7
Introduction
Make sure the prompt feature is turned on on your Accessory HFL unit before programming or when following
any “prompted” instructions outlined in this user guide.
You can say “Cancel” to return to the main menu or “Help” to hear a list of available options anytime Accessory
HFL prompts you for a response.
When using Accessory HFL, wait to speak until after the beep is heard which follows the appropriate prompt.
If no response is given to a Accessory HFL prompt, it will repeat the prompt two more times until the user
selects an option. If there is still no option selected, Accessory HFL will power down.
8
© 2008 American Honda Motor Co., Inc. - All Rights Reserved.
Introduction
Accessory HandsFreeLink UIB (User
Interface Board)
3. Speaker
4. Blue L.E.D. Light
•
A blue light comes on when the unit is
activated or there is an incoming call. It also
comes on when you are on a call.
5. VR (Voice Recognition) Button or Barge-in
Button
•
Push to input a command without having to
listen for a prompt.
731901AE
•
Push to transfer a call. This allows you to
transfer your call back to your cell phone in
case you want a privacy or are exiting the
vehicle.
Push to mute the phone.
Push to send Dual-Tone Multi-Frequency
(DTMF) tones.
1. Phone Button or Activation/Deactivation Button
•
•
•
•
Push to set up and program the unit.
Push to make a call.
Push to end a call.
•
•
Push to accept or reject an incoming call
when on an another call.
2. Volume Up and Down Buttons
6. Directional Microphone
•
•
•
Push (+) to increase the volume.
Push (-) to decrease the volume.
Push either button to the desired volume level
when the unit is not activated. Audible beeps
indicate the current volume level.
© 2008 American Honda Motor Co., Inc. - All Rights Reserved.
9
Introduction
Function Overview
Command 1
Call Name
CALL
Command 2
Location
Name in
Command 3
Location
Phonebook
Dial Number
DIAL
PHONEBOOK
Number
NEW ENTRY
EDIT
Name Location Number
Name Location Number
Call Location
LIST NAMES
Edit Location Number
Delete Location
Previous
Continue
Name Location ALL
DELETE
ERASE ALL
REDIAL
EMERGENCY
SET UP
Pair a Phone
Delete a Phone
List Paired Phones
PHONE PAIRING
CONFIRMATION
PROMPTS
Phone ID Number
SELECT PHONE
HELP
10
© 2008 American Honda Motor Co., Inc. - All Rights Reserved.
Setup
power down.
Phone Pairing
3. Say “Phone pairing.”
You must first pair Accessory HFL (establish a
communication link) to your Bluetooth hands-free
profile cell phone. Please refer to your cell phone’s
operation manual for instructions on how to place
your cellular phone into a pairing mode before
starting the pairing process. In order to complete
successful pairing, both your cell phone and the
Accessory HFL module must be in a pairing mode
at the same time. Accessory HFL will remain in a
pairing mode for about 3 minutes before timing out.
4. After the system prompts you, say “Pair a
phone.” The system will remind you that pairing
should only be completed while the vehicle is in
park. When the vehicle is in park with the
parking brake engaged, say “Continue.”
5. The system will then ask you for a 4-digit PIN.
This can be any number you choose as long as
you enter the same number on the phone later.
Say your 4-digit PIN. For example: “One-Two-
Three-Four.”
1. Engage the parking brake on the vehicle.
2. Press and release the Accessory HFL PHONE
button and say “Set up.” For example, say “Set
up” at the Main menu and Accessory HFL
prompts “Select one of the following: phone
pairing, confirmation prompts, select phone, or
say cancel to return to the main menu.” If there
is no response to the prompts, Accessory HFL
reminds you of the selection two more times
until you select an option. If there is no option
selected after two repeats, Accessory HFL will
6. Follow your cell phone manufacturer’s
instructions for placing your cell phone in a
pairing mode.
7. Select BlueConnect on the phone. Then, on the
phone’s numeric keypad, enter the same PIN
number as entered in step 5.
© 2008 American Honda Motor Co., Inc. - All Rights Reserved.
11
Setup
8. Accessory HFL will prompt you for a phone
name. Name it something easy to remember.
Say the phone name, for example, “Jacob’s
phone.”
9. To complete the pairing process, Accessory
HFL will now ask you for a phone priority from 1
to 7. Number 1 is the highest priority. If two
phones are paired, Accessory HFL will use the
higher priority phone when both phones are
within range. Say the phone priority, for
example, “One.”
10. When complete, Accessory HFL will indicate
“Pairing Complete.”
12
© 2008 American Honda Motor Co., Inc. - All Rights Reserved.
Setup
4. Accessory HFL prompts you for the number
Clear Paired Phones
associated with the priority of the phone you
would like to clear. For example, say “One” for
“Jacob’s phone,” say “Two” for “Robin’s mobile.”
Say the number of the phone you wish to
delete.
You must clear a paired phone from Accessory HFL
in order to remove it from being paired. Accessory
HFL will respond with “Phone not available” if you
attempt to use a previously cleared phone to make
a call. If you make a mistake during the clearing
process or decide not to clear a phone, press the
Accessory HFL PHONE button or the VR button
and say “Cancel” to exit the clearing mode. To re-
prioritize cell phones you must first clear the
5. Accessory HFL responds with a verification to
clear the selected phone. If correct, say “Yes”
(say “No” to start the delete process over
again).
phone(s) paired with Accessory HFL and then pair
the phones again with the new desired priorities.
6. When complete, Accessory HFL indicates that
the phone or phones have been “Deleted.”
1. If you are not currently in a VR session or on a
phone call, press and release the PHONE
button and say “Set up.” Otherwise, go to the
main menu and say “Set up.”
2. Say “Phone pairing.”
3. After Accessory HFL prompts you, say “Delete
a phone.”
© 2008 American Honda Motor Co., Inc. - All Rights Reserved.
13
Setup
List Paired Phones
1. Press and release the Accessory HFL PHONE
button and say “Set up.” Accessory HFL will
prompt you with available options.
2. Say “Phone pairing.”
3. After Accessory HFL prompts you, say “List
paired phone.”
4. Accessory HFL lists the names of the cellular
phones that are currently paired with the
Accessory HFL module.
5. Accessory HFL asks if you want to start the list
over again.
6. Say “Yes” or “No.”
14
© 2008 American Honda Motor Co., Inc. - All Rights Reserved.
Setup
Confirmation Prompts
Confirmation prompts confirm your commands with Accessory HFL before they are carried out. When the
Accessory HFL confirmation prompts feature is ON, Accessory HFL will repeat the last command received
and ask whether the command received was correct before proceeding with the command execution.
Example with the confirmation prompts on and off.
Prompts
1
On
Off
You say,“Dial five-five-five-one-two-one-
two.”
You say,“Dial five-five-five-one-two-one-
two.”
Accessory HFL says,“Dialing five-five-
five-one-two-one-two, is this correct?”
Accessory HFL dials the number as
recognized. For example,“Dialing five,
five, five...”and then dials the number.
2
3
You say“Yes,”and Accessory HFL
places the call.You say“No,”and
Accessory HFL asks you to repeat the
number.
© 2008 American Honda Motor Co., Inc. - All Rights Reserved.
15
Setup
Turning the confirmation prompts ON and OFF
1. Go to the Accessory HFL main menu and say
“Set up.” Accessory HFL prompts you with
available options.
2. Say “Confirmation prompts.”
3. If the confirmation prompts are ON, Accessory
HFL will ask if you want to turn them OFF.
4. Say “Yes.” Accessory HFL will tell you that they
are OFF and says, “Ready.” Or if the
confirmation prompts are OFF, Accessory HFL
will tell you that they are OFF and will ask if you
want them to be turned ON.
5. Say “Yes” to turn them ON. Accessory HFL will
then return to the main menu.
16
© 2008 American Honda Motor Co., Inc. - All Rights Reserved.
Setup
5. Accessory HFL sets this phone to the highest
Select A Phone
priority for the rest of the current ignition ON
cycle. Accessory HFL temporarily overrides the
phone priorities for the rest of the current
ignition ON cycle.
This option is used to override the phone priority
given during pairing. For example, if you wish to use
phone 3 to make an outgoing call, you would
select phone 3 and make the call. This override only
works for the current ignition ON cycle. Accessory
HFL switches back to the highest priority phone
once the ignition is turned off.You can select a
phone using the VR button during a phone listing, or
by the select phone command.
Select phone by number.
1. At the main menu, say “Set up.” The system
prompts you with available options.
2. Say “Select phone.”
Select phone by name.
3. The system lists the available phones and asks
for the number of the phone. Say the number of
the phone.
1. At the main menu, say “Set up phone pairing.”
Accessory HFL prompts you with available
options.
4. Accessory HFL verifies the selected phone
name and asks if it is correct. Say “Yes” if
correct, or “No” if not.
2. Say “List paired phone.”
3. Accessory HFL lists all phones that are paired.
5. Accessory HFL sets this phone to the highest
priority for the rest of the current ignition ON
cycle. This temporarily overrides the phone for
the rest of the current ignition ON cycle only.
4. When the name of the desired phone is heard,
press and release the VR button and say
“Select.”
© 2008 American Honda Motor Co., Inc. - All Rights Reserved.
17
Making a Call
Using the Call Feature
2. Accessory HFL repeats the number it is dialing
and verifies that this is correct (if the
Calling a name or a name/location from
phonebook.
confirmation prompts are on) by saying “Dialing”
and then dials the number.
1. At the main menu, say “Call (any phone book
entry name).” If the name has more than one
location, Accessory HFL will ask for the location
to call.
Using the Redial Feature
1. At the main menu, say “Redial.”
2. Accessory HFL says, “Dialing,” and redials the
last number on the phone.
2. If just “Call” was used, Accessory HFL will say,
“Name please.” Say the name.
3. Say the location.
Using the Dial Feature
Dialing a phone number that is not in the
phonebook.
1. At the main menu, say “Dial (immediately
followed by the phone number),” or just say
“Dial” then say the phone number when
prompted.
18
© 2008 American Honda Motor Co., Inc. - All Rights Reserved.
Phonebook
Accessory HFL can store up to 32 names and 128
phone numbers. Each name has four locations
(Home, Work, Mobile, and Pager) associated with it.
6. Say the phone number for the name and
location. Accessory HFL repeats the phone
number and asks if it is correct. If so, it adds
the phone number for this name and location to
the phonebook and then says, “Number stored,
would you like to add another number for this
entry?”
Adding a new name and phone number to your
phonebook.
1. At the main menu, say “Phonebook.” Accessory
HFL prompts you for a new entry, edit, list
names, delete or erase all, or say “Cancel” to
return to the main menu. Say “New entry.”
7. Say “Yes” to add another number for this entry,
or say “No” if you are finished.
2. Say the name of the person you wish to add.
Accessory HFL repeats the name before
proceeding.
3. Accessory HFL asks for a location to go with
the name.
4. Say the location of the name: “Home,” “Work,”
“Mobile,” or “Pager.” Accessory HFL repeats the
location it heard.
5. Accessory HFL asks for the phone number for
the name.
© 2008 American Honda Motor Co., Inc. - All Rights Reserved.
19
Phonebook
Adding a new location for an existing name in
your phonebook.
Editing a phone number for an existing name/
location.
1. At the main menu, say “Phonebook, Edit.”
When prompted, say the name that you want to
edit. The system responds with “Home, Work,
Mobile, or Pager.”
1. At the main menu, say “Phonebook,” “Edit.”
When prompted, say the name and then the
location whose phone number you want to edit.
Accessory HFL will tell you the current phone
number.
2. Say the location (“Home,” “Work,” “Mobile,” or
“Pager”) and the phone number you wish to
enter in the phonebook for this name and
location.
2. Say the new phone number.
3. Accessory HFL verifies that it heard the
number correctly and stores the number. It will
then say, “Number changed, would you like to
call this number, edit another entry, or say
cancel to return to main menu?”
3. Accessory HFL verifies that it heard the
location correctly and asks for the phone
number for that location.
4. Say a phone number.
4. Say “Call,” “Edit,” or “Cancel” to return to the
main menu.
5. Accessory HFL verifies that it heard the
number correctly and stores the number. It will
then say, “Number changed, would you like to
call this number, edit another entry, or return to
main menu?”
6. Say “Call,” “Edit,” or “Return to Main Menu.”
20
© 2008 American Honda Motor Co., Inc. - All Rights Reserved.
Phonebook
Listing names in Accessory HFL phonebook.
7. Accessory HFL says who and where it is calling
and asks if this is correct (answer “Yes” or
“No”). If you say “Yes,” Accessory HFL
responds with “Dialing” and dials the selected
number.
1. At the main menu, say “Phonebook, List
Names.” The phonebook entries are listed.
2. At the end of the list, Accessory HFL asks,
“End of list. Would you like to start from the
beginning?” Say “Yes” to hear the phonebook
entry list again, or “No” if you do not want to
hear it again.
Deleting a phonebook name or location.
1. At the main menu, say “Phonebook, Delete.”
When prompted, say the name you wish to
delete.
3. After you hear the phonebook entry that you
want to call, press the Accessory HFL VR
button to stop the list process.
2. If only one location exists for the name,
Accessory HFL will verify that you want to
delete the name and location and then delete
the information.
4. Say “Call” to call the last name listed.
5. Accessory HFL gives the selected name and its
locations. It then asks for the location you want
to call.
3. If that name exists more than once with
different locations, Accessory HFL reads you a
list of locations for the name. Say the location
to delete or say “All” to delete all locations for
this name. Accessory HFL verifies that you
want to delete the location. (Answer “Yes” to
delete.)
6. Say the location you want to call.
© 2008 American Honda Motor Co., Inc. - All Rights Reserved.
21
Phonebook
Erasing all phonebook records.
4. Say “No” if you do not want to delete all
phonebook records. Accessory HFL exits from
the Erase All process. Say “Yes” to delete all
phonebook records. Accessory HFL deletes all
phonebook records and says, “Phonebook
erased.”
Use this command only if you want to erase (delete)
the entire phonebook. Accessory HFL prompts you
two times to verify you do want to delete the entire
phonebook.
1. At the main menu, say “Phonebook, Erase All”
to delete all phonebook records.
2. Accessory HFL responds, “Are you sure you
want to erase everything from your system
phonebook?” Say “No” if you do not want to
delete all phonebook records. Accessory HFL
exits the Erase All process.
3. Say “Yes” to delete all phonebook records.
Accessory HFL responds, “You are about to
delete everything from your system phonebook.
Do you want to continue?”
22
© 2008 American Honda Motor Co., Inc. - All Rights Reserved.
Help
Using the HELP feature to get Accessory HFL to
give you the available commands.
1. Press and release the Accessory HFL Phone
button.
2. After the beep, say “Help” any time Accessory
HFL is on. The module lists the available
commands for the current menu. For example,
say “Help” at the main menu and Accessory
HFL prompts, “Available options are Call, Dial,
Phonebook, Redial, Emergency, or Set Up.”
© 2008 American Honda Motor Co., Inc. - All Rights Reserved.
23
Product Functions
Call Reject
Emergency NOTE:
1. Use this feature to reject a second
•
Use this feature to dial 911.
incoming call.
2. Let the double-beep play three times.
1. Press and release the Accessory HFL
phone button and say “Emergency.”
2. Accessory HFL will dial 911.
THIS IS NOT A SAFETY, LIFESAVING,
OR AUTOMATIC EMERGENCY
RESPONSE FEATURE OR SYSTEM.
This feature, in order to function properly,
requires that a 911 service is available and
that Accessory HFL is paired to a cell
phone which is on and in the vehicle. It
also requires that the cell phone is able to
receive and transmit properly at the time
this feature is used.
Call Waiting
•
•
1. Use this feature to place a call on wait or
hold.
2. Press and release the VR button to place a
call on hold. Press and release it again to
retrieve the on hold call.
Digit String
1. Accessory HFL will allow you to send
“digits” as touch-tones (DTMF).
2. Use this feature in the event you need to
dial into voice mail or an automated
system.
3. Push VR button and number sequence and
then say “Send.”
4. Example:1-2-3-4-5-#-#- “Send”
Incoming Calls
1. If you are not on a call, the Accessory HFL
blue LED light will come on and the system
will announce the incoming call verbally.
2. If you are on a call, Accessory HFL will
announce the incoming call with a double-
beep.
24
© 2008 American Honda Motor Co., Inc. - All Rights Reserved.
Product Functions
Mute a Call
1. Press and release the VR button during the
4. When on a call, you can connect a second
incoming call by pressing and releasing the
Phone button after you hear two beeps.
call and say “Mute” to turn the mute feature
on. This mutes the in-car activity from the
person on the other end of the call.
Transfer a Call
1. Press and release the VR button during a
call and say “Transfer call.” This transfers
the call from Accessory HFL to your cell
phone.
2. Press and release it again and say “Mute
off” to turn the mute feature off.
Redial
1. Press and release the VR button and say
“Redial.” Accessory HFL will redial the last
number called on the cell phone.
2. Press and release the VR button again and
say “Transfer call” to transfer the call from
your cell phone back to Accessory HFL.
Three-Way Calling
Voice Recognition Button (VR)
1. Pressing and releasing the VR button
interrupts the system and tells Accessory
HFL to listen for a command.
1. This feature will not work unless your cell
phone has three-way calling capability.
2. Make your first call. Once connected-press
the VR button and say “Dial” or “Call.” This
places the first call on hold.
3. Make the second call. When connected,
press and release the Phone button after
you hear two beeps. This joins the two
calls. Press and release the Phone button
after one beep switches between calls.
2. Pressing and releasing the VR button does
not interfere with the person on the other
end of the call.
© 2008 American Honda Motor Co., Inc. - All Rights Reserved.
25
Troubleshooting
My phone will not pair.
Possible Solutions
Check
Make sure that the phone and vehicle ignition are ON. Also make sure that
your phone battery is charged.
Phone and Accessory HFL have power.
Your phone may not work with Accessory HFL. Only phones with
Bluetooth capability and a hands-free profile will work with
Accessory HFL. Phones that support the use of a wireless headset should
work with Accessory HFL.You can go to handsfreelink.honda.com and
view a list of approved Accessory HFL Bluetooth hands-free profile phones.
Refer to the phone’s pairing instructions and the Accessory HFL pairing
instructions.Try the pairing process again.
Phone is designed to work with Accessory HFL.
Phone was paired properly.
Try pairing again and tell the phone to connect.
On certain phone models, you need to tell the
phone to connect (after initiating the pairing
process on some models only).
Turn the phone’s Bluetooth option to ON.
Place phone inside the vehicle in the front seat area during the pairing
process.
Bluetooth option on your phone was turned ON.
Phone is not outside of the vehicle while trying
to pair it to Accessory HFL.
Make sure that it is installed. If not, install a SIM card.
Reprogram using the same 4-digit PIN for both PIN requests.
Phones that require a SIM card.
4-digit PIN number entered in the phone matches
the Accessory HFL PIN number.
Vehicle must be stopped and the parking brake engaged.
Vehicle check
26
© 2008 American Honda Motor Co., Inc. - All Rights Reserved.
Troubleshooting
A paired phone will not link/connect.
Possible Solutions
Check
Make sure that the phone and vehicle ignition are ON. Also make sure that
your phone battery is charged.
Phone and Accessory HFL have power.
Allow at least 60 seconds for the link to take place.
Phone and Accessory HFL have had adequate
time to“find”each other.
Use the Accessory HFL“Set Up”command at the main menu and then the
“Select Phone”command to link to the desired phone.
Accessory HFL was not“barred”from the
phone.
See your phone’s user guide for Bluetoothsettings.
Phone is set to automatically link/connect to the
Accessory HFL.
See your phone’s user guide for Bluetoothsettings.
Accessory HFL was not inadvertently set back to
the default (is not set to automatically
link/connect to the Accessory HFL).
I can’t receive incoming calls.
Possible Solutions
Check
Turn your vehicle ignition to the ON position.
Vehicle’s ignition is ON.
Press the PHONE button to answer an incoming call and not theVR button
on Accessory HFL.
Use the Accessory HFL“Set Up”command at the main menu and then
“Select Phone”command to link to the desired phone.
Place the phone inside of the vehicle to ensure a good connection.
You are pressing the correct button on
Accessory HFL to answer the call.
Phone is paired and linked to Accessory HFL.
Phone is not outside of the vehicle.
© 2008 American Honda Motor Co., Inc. - All Rights Reserved.
27
Troubleshooting
I can’t place a call.
Check
Possible Solutions
Phone is turned ON.
Turn your phone ON. Accessory HFL will only work when the paired cell
phone is turned ON.
The vehicle ignition is in the ON position.
You have an adequate cell phone signal.
Turn your vehicle ignition to the ON position.
Check the signal strength icon on your phone.You may have to wait until
you are in an area that provides you with a stronger signal before making
a call. Accessory HFL uses the signal going to the paired cell phone. It
does not increase or decrease cell phone signal strength.
Your phone may not be paired properly. See your phone user guide for
pairing instruction and try to pair your phone again. Use the“Set Up”
command on your Accessory HFL’s main menu and then the“Select
Phone”command to link to the desired phone.
Phone is paired and properly linked to
Accessory HFL.
You are inside of your coverage area.
Most calls can’t be made if you are outside of your coverage area.Your
Accessory HFL unit uses the same coverage area as the paired cell phone.
Try making a call again when you are in your coverage area. Check with
your phone provider if you are unsure about your coverage area.
Contact your cell phone service provider.
Mobile account is still active and has not been
cancelled.
28
© 2008 American Honda Motor Co., Inc. - All Rights Reserved.
Troubleshooting
I can hear but they can’t hear me.
Check
Possible Solutions
The phone’s signal strength.
Avoid using your phone and Accessory HFL in areas where the signal
strength is poor and unable to provide a good conversation in both
directions.
Call is not“muted”on the Accessory HFL unit.
Turn mute off on Accessory HFL by saying“Mute off”while in use.
The audio goes mute both ways during a call.
Check
Possible Solutions
You have not accidentally muted Accessory HFL.
Press the PHONE button to return to the call.
The audio quality is poor.
Check
Possible Solutions
The audio quality of your cell phone while not
using it with Accessory HFL.
If the audio quality is good, then try it again with Accessory HFL. If the
audio quality is still poor with Accessory HFL, then contact JCI. If the
audio quality is poor on your cell phone, then contact your phone provider/
carrier to verify that your phone has the latest firmware.
Check the signal strength icon on your phone. Avoid using the phone and
Accessory HFL in areas where the signal strength is poor and unable to
provide a good conversation in both directions.
Phone has adequate cell signal strength.
Phone is in the vehicle.
Place phone closer to Accessory HFL module, e.g., the center console
area.
© 2008 American Honda Motor Co., Inc. - All Rights Reserved.
29
Troubleshooting
I am told that I sound unclear.
Check
Possible Solutions
There is not an abnormal amount of noise inside
of the vehicle while using Accessory HFL.
Try eliminating any additional noise by rolling up the windows, turning the
heater/AC blower fan down, and reducing any loud noises or talking while
using Accessory HFL.Your Accessory HFL unit may also pick up road
noise.Try to avoid using Accessory HFL when traveling on extremely
rough roads.
If they hear a lot of distortion.
You may have a firmware issue.Verify the latest phone firmware is being
used. Contact your phone provider/carrier.
The voice recognition is not working.
Check
Possible Solutions
There is not an abnormal amount of noise inside
of the vehicle while using Accessory HFL.
Try eliminating any additional noise by rolling up the windows, turning the
heater/AC blower fan down, and making any loud noises or talking while
using Accessory HFL.Your Accessory HFL unit may also pick up road
noise. Avoid using Accessory HFL when traveling on extremely rough
roads.
You are not speaking at the same time or before
the Accessory HFL beep is heard.
You are not speaking too slowly, too loudly or
too softly.
Wait until the beep is heard before speaking.
Try speaking in a normal voice when giving a command or response to
Accessory HFL.
30
© 2008 American Honda Motor Co., Inc. - All Rights Reserved.
Troubleshooting
Accessory HFL will not call the name given to it.
Check
Possible Solutions
The name you called is stored in the
Accessory HFL phone book.
Store the name in Accessory HFL phonebook, not in the phone.
I can't select a phone.
Check
Phone is paired to Accessory HFL.
Phone is turned ON.
Possible Solutions
Pair the phone and LINK to Accessory HFL.
Turn the phone ON.
Phone is LINKED to Accessory HFL.
Say“Set up”in main menu and then say“Select phone” in order to select
the desired paired phone to LINK.
© 2008 American Honda Motor Co., Inc. - All Rights Reserved.
31
Index
A
Confirmation Prompts .............................. 15
Accessory HFL commands ..................... 10
Contact-Sales ............................................ 5
Contact-Service & Warranty ...................... 5
Contact-Technical Support ........................ 5
Customer Contact Information ................... 5
D
Adding a Name ........................................ 19
Adding a New Location ............................ 20
Audio Quality ............................................ 29
B
Barge-in Button .......................................... 9
Beeps ..................................................... 8, 9
Blue LED Light ........................................... 9
Bluetooth .................................................... 5
Button Functions ........................................ 9
C
Call Feature .............................................. 18
Call Waiting .............................................. 24
Cancel ........................................................ 8
Cell Phone Battery ..................................... 7
Cell Phone Firmware ......................... 29, 30
Cell Phone Requirements .......................... 5
Cell Phone Signal ...................................... 7
Clear Paired Phones ................................ 13
Deactivation Button .................................... 9
Definition-Accessory HFL .......................... 5
Delete a Phone ........................................ 13
Deleting a Location .................................. 21
Deleting a Name ...................................... 21
Dial Feature .............................................. 18
Digit String ............................................... 24
Dual-Tone Multi-Frequency (DTMF) Tones ... 9
E
Editing a Number ..................................... 20
Emergency ............................................... 24
Erase All Names ...................................... 22
F
Function Overview ....................................10
32
© 2008 American Honda Motor Co., Inc. - All Rights Reserved.
Index
G
P
Getting Started .......................................... 7
Pairing Mode ............................................ 11
H
Phone Button ............................................. 9
Phone Compatibility ................................... 5
Phone Not Available ................................ 13
Phone Operational Manual ...................... 11
Phone Pairing .......................................... 11
Phone Priority .................................... 12, 17
Phonebook ............................................... 19
PIN ..................................................... 11, 26
Product Functions .............................. 24, 25
Programming Safety .................................. 6
Prompts .......................................... 8, 15, 16
R
Hands-Free Profile ..................................... 5
Help ...................................................... 8, 23
Hold Call ................................................... 24
I
Incoming Calls ......................................... 24
Installation Requirements .......................... 5
J
Johnson Controls ....................................... 5
L
List Paired Phones ................................... 14
Listing Names .......................................... 21
M
Redial feature ..................................... 18, 25
Microphone ................................................ 9
Mute ................................................... 25, 29
© 2008 American Honda Motor Co., Inc. - All Rights Reserved.
33
Index
S
W
Safety Precautions ..................................... 6
Web Site ..................................................... 5
Select a Phone .................................. 17, 31
Setup Command ...................................... 11
SIM Card .................................................. 26
Speaker ...................................................... 9
T
Table of Contents ....................................... 3
Three-Way Call ........................................ 25
Transfer a Call .......................................... 25
Troubleshooting .................................. 26, 31
U
UIB ............................................................. 9
UIB Buttons ................................................ 9
Unit Power Down ....................................... 8
User Interface Board .................................. 9
V
Vehicle Compatibility .................................. 5
Volume Buttons .......................................... 9
VR (Voice Recognition) .................. 9, 25, 30
34
© 2008 American Honda Motor Co., Inc. - All Rights Reserved.
08E00-E10-1000-81
© 2008 American Honda Motor Co., Inc. - All Rights Reserved.
Printed in Japan
AAM38695
|