HP Hewlett Packard PSC 2170 User Manual

hp psc 2170 series  
all-in-one  
reference guide  
load envelopes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11  
load 4 x 6 inch photo paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12  
print a proof sheet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19  
copy options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31  
6 use the scan features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33  
scan an original . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33  
stop scanning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34  
learn more . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35  
iii  
work with print cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38  
physical specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55  
11 warranty information. . . . . . . . . . . . . . . . . . . . . . . . . . . . .65  
warranty service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65  
warranty upgrades . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65  
returning your hp psc 2170 series for service . . . . . . . . . . . . . . . . . . .65  
hewlett-packard limited global warranty statement . . . . . . . . . . . . . . . .65  
iv  
hp psc 2170 series  
index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69  
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vi  
hp psc 2170 series  
get help  
1
This Reference Guide contains information on using your HP PSC and provides  
additional troubleshooting assistance for the installation process. The Reference  
Guide also contains information on how to order supplies and accessories,  
technical specifications, support, and warranty information.  
The table below lists additional sources of information for your HP PSC.  
help  
Setup Poster  
description  
The Setup Poster provides instructions for setting up and configuring your  
HP PSC. Make sure you use the correct poster for your operating system  
(Windows or Macintosh).  
HP Photo & Imaging The HP Photo & Imaging Help provides detailed information on using the  
Help  
software for your HP PSC.  
For Windows users: Go to the HP Director, and click Help.  
For Macintosh users: Go to the HP Director, and click Help, then click hp  
photo and imaging help.  
Troubleshooting help For Windows users: In the HP Director, click Help. Open the  
Troubleshooting book in the HP Photo & Imaging Help, then follow the  
links to general troubleshooting as well as links to Troubleshooting help  
that is specific to your HP PSC. Troubleshooting is also available from the  
Help button that appears on some error messages.  
For Macintosh users: Open the Apple Help Viewer, click hp photo and  
imaging troubleshooting, then click hp psc 2170 series.  
Internet help and  
technical support  
If you have Internet access, you can get help from the HP website at:  
The website also provides answers to frequently-asked questions,  
troubleshooting tips, and software patches.  
Readme file  
After you install your software, you can access the Readme file from either  
the HP PSC 2170 Series CD-ROM or the HP PSC 2170 Series program  
folder. The Readme file contains late-breaking information that does not  
appear in the Reference Guide or the online help. To access the Readme  
file, do the following:  
For Windows: go to the Windows taskbar, click Start, point to Programs  
or All Programs (XP), point to Hewlett-Packard, point to HP PSC  
2170 Series, and then choose View the Readme File.  
For Macintosh: go to the  
HD:Applications:HP PSC Software folder.  
Dialog-box help  
For Windows: Clicking Help in a dialog box displays information about  
options and settings within the dialog box.  
1
   
chapter 1  
2
hp psc 2170 series  
front panel overview  
2
You can perform many functions using either the front panel or the HP PSC  
software.  
Even if you do not connect your HP PSC to a computer, you can use the front  
panel to copy documents or photos, print a proof sheet for a photo card, and  
print photos from a photo card. You can change a wide variety of settings using  
the front-panel buttons and menu system.  
tutorial  
This brief tutorial teaches you how to use your HP PSC to make a copy, adjust  
copy settings, and print a report. This is not a comprehensive tutorial; its purpose  
is to familiarize you with the front panel and the different buttons. It should take  
about ten minutes to complete the tutorial, after which you can experiment on  
your own.  
Note: We highly recommend that you take this tutorial before you start  
using your HP PSC for daily tasks.  
Review the table of contents or the index to find out about the other front-panel  
tasks covered in this online help.  
before you begin  
front panel features  
make a copy  
enhance your copy  
setup button  
before you begin  
Do the following:  
Follow the instructions in the Setup Poster to set up your HP PSC. You  
should install the HP PSC software before connecting the HP PSC to the  
computer.  
Make sure paper is loaded in the paper tray. If you need more  
information, see load paper on page 9.  
Have available a color photograph or picture that is smaller than Letter or  
A4 size. You will use this image for tutorial activities.  
Obtain a two or three-page document. You will use it for tutorial activities.  
front panel features  
Review the illustrations below and identify the location of the buttons on the front  
panel.  
3
           
chapter 2  
1
2
4
5
3
6
7
9
8
10  
11  
14  
12  
13  
button  
purpose  
On: Turn the HP PSC on or off.  
Cancel: stop a job, exit a menu, or exit settings.  
1
2
3
Copy: select the copy function. When the button is lit, the copy function is selected. This  
button is lit by default.  
4
5
Scan: select the scan function. When the button is lit, the scan function is selected.  
Photo Card: select the Photo Card function. When the button is lit, the Photo Card  
function is selected. Use this button to print photos from a photo card or to save photos  
to your PC.  
6
7
Setup: access the menu system for reports and maintenance.  
Proof Sheet: print a proof sheet when a photo card has been inserted in a photo card  
slot. A proof sheet shows thumbnail views of all the photos on the photo card. You can  
select photos on the proof sheet, then print those photos by scanning the proof sheet.  
8
Left Arrow: scroll through settings, or to delete one character at a time from a text entry.  
Right Arrow: scroll through settings.  
9
10  
Options: display copy, scan, or photo card print options. Press Copy, Scan, or Photo  
Card, then press Options to modify options for the selected function. You can also  
display options for the selected function by pressing Copy, Scan, or Photo Card  
repeatedly.  
11  
12  
13  
14  
Enter: select or save the displayed setting.  
Keypad: enter values.  
Start Black: start a black and white copy, scan, or photo card print job.  
Start Color: use to start a color copy, scan, or photo card print job.  
4
hp psc 2170 series  
front panel overview  
Review the rest of this HP PSC 2170 Series help to find out how to make  
other changes and use other features.  
make a copy  
Follow the instructions below to make a copy of your color photo or picture.  
1
Open the lid of your HP PSC and place your picture face down in the  
bottom-right corner of the scanner glass with the sides of the picture  
touching the right and bottom edges.  
lid  
Top edge of  
original  
2
Press Start Color.  
If you had wanted to save the picture to the computer, you would have  
pressed Scan, then Start Color. For this tutorial, you will continue making a  
copy.  
The default is a single copy. Pressing the Start Color button on the HP PSC  
automatically prints one color copy of the picture on the glass. If you had  
pressed the Start Black button, the HP PSC would have made a single  
black-and-white copy of your color picture.  
enhance your copy  
1
Without moving your photo or picture from the glass, press the Copy  
button, or the Options button, then press  
to increase the number of  
copies to 2.  
2
Press Start Black on the front panel.  
The HP PSC makes two black-and-white copies of your picture.  
Notice that you did not have to do anything else but select the number of  
copies and press a start key. Now you will change an additional setting  
before making more copies.  
3
Press the Copy button, or the Options button, then press  
number of copies to 3.  
to increase the  
4
5
Press Options until Reduce/Enlarge appears.  
Press  
until Custom 100% appears in the front-panel display, then press  
Enter.  
Use this option to reduce or enlarge your picture.  
Press until 75% appears, then press Enter.  
Press Start Color on the front panel.  
6
7
The HP PSC prints three color copies of your picture, reduced to 75% of its  
original size.  
reference guide  
5
     
chapter 2  
If you do not do anything else with your HP PSC, the settings that you  
adjusted will return to their default settings within two minutes. The number  
of copies returns to one and the copy percentage returns to 100%.  
8
9
If you do not want to wait for two minutes, press Cancel.  
Next you will use the Fit to Page option to enlarge your photograph.  
Press Options until Reduce/Enlarge appears.  
10 Press  
until Fit to Page appears.  
11 Press Start Black or Start Color.  
A copy of your picture is printed, which fills the whole page.  
setup button  
The Setup button lets you enter the menu system that you use to change scan  
setup, as well as perform maintenance and print reports.  
1
2
Press Setup.  
The first submenu appears.  
Press Setup repeatedly to view all the submenus.  
The submenus are as follows:  
1:Print Report  
2:Maintenance  
3
4
Press Setup until Print Report appears, then press Enter.  
Press until Self-Test Report appears, then press Enter.  
A self-test report is printed.  
This concludes the brief tutorial.  
Review the rest of this HP PSC 2170 Series help to find out how to make  
other changes and use other features.  
use your hp psc with a computer  
If you installed the HP PSC software on your computer according to the Setup  
Poster, you can access all the features of the HP PSC using the HP Director.  
review the hp photo & imaging director  
The HP Director is available through the desktop shortcut.  
for windows users  
1
Do one of the following:  
Double-click the hp director icon on the desktop.  
In the Windows taskbar, click Start, point to Programs or All Programs  
(XP), point to Hewlett-Packard, point to hp psc 2170, then choose  
hp photo & imaging director.  
2
3
In the Select Device box, click to see a list of installed HP devices.  
Select hp psc 2170.  
The Director displays only the buttons that are appropriate for the selected  
device.  
6
hp psc 2170 series  
         
front panel overview  
1
2
9
8
6
7
3
4
5
the hp photo & imaging director  
feature  
purpose  
1
Select Device: Use this feature to select the product you  
want to use from the list of installed HP products.  
2
Settings: Use this feature to view or change various settings  
for your HP device, such as print, scan, copy, or image  
unload.  
3
4
5
Scan Picture: Scans an image and displays it in the HP  
Photo & Imaging Gallery.  
Scan Document: Scans text and displays it in the selected  
destination text editing software program.  
Make Copies: Displays the Copy dialog box where you can  
select the copy quality, the number of copies, the color, the  
size, and can start a copy.  
6
View & Print: Displays the HP Photo & Imaging Gallery,  
where you can view and edit images, use HP Creative  
Printing, make and print a photo album, e-mail an image,  
unload an image to the Web, or copy an image to another  
application.  
7
8
Unload Images: Saves images from a photo card to your  
PC.  
Help: Provides access to HP Photo & Imaging Help, which  
provides software help, a product tour, and  
troubleshooting information.  
9
Click this arrow to access tool tips, which explain each of  
the Director options.  
for macintosh users  
`
Do one for the following:  
For OS 9, double-click the HP Director icon on the desktop.  
For OS X, double-click the HP Director icon on the dock.  
reference guide  
7
chapter 2  
The following figure shows some of the features available through the  
HP Director for Macintosh. Consult the legend for a brief explanation of a  
specific feature.  
3
6
8
4
5
7
2
1
the hp photo and imaging director for macintosh, in OS9 and OSX  
feature  
purpose  
1
2
Unload Images: Unloads the images from a photo card.  
Scan Picture: Scans an image and displays it in the HP Photo and Imaging  
Gallery.  
3
4
Use this pull-down list to select the product you want to use from the list of  
installed HP products.  
Scan Document: Scans text and displays it in the selected destination text  
editing software program.  
5
6
7
8
Make Copies: Copies in black and white or color.  
Settings: Accesses the device settings.  
Maintain Printer: Opens the printer utility.  
View and Print: Displays the HP Photo and Imaging Gallery, where you  
can view and edit images.  
8
hp psc 2170 series  
load originals and load paper  
3
You can make copies from originals loaded on the glass. You can also print and  
copy onto a variety of paper types, weights, sizes, and transparency films. It is  
important, however, that you choose the appropriate paper and make sure that  
it is loaded correctly and not damaged.  
load originals  
You can copy or scan any original by placing it on the glass.  
Note: Many of the Reduce/Enlarge options, such as Fit to Page or Poster,  
will not work correctly if the glass and lid backing are not clean. For more  
information, see clean the glass on page 37 and clean the lid backing on  
page 37.  
1
Lift the lid and place the original face down on the glass in the front-right  
corner with the sides of the originals touching the right and front edges.  
It is important to use the front-right corner when using the copy feature.  
Tip: If you are copying from a transparency (that is, your original is printed  
on transparency film), place a blank piece of paper on top of the  
transparency.  
Top edge of  
original  
2
Close the lid.  
load paper  
Following is the basic procedure for loading paper. There are specific  
considerations for loading certain types of paper, transparency film, postcards,  
and envelopes. After you review this procedure, see tips for loading other types  
of paper in the paper tray on page 13, load 4 x 6 inch photo paper on  
page 12, load envelopes on page 11, and load postcards or hagaki cards on  
page 12.  
For information on choosing paper for printing and copying, see recommended  
papers and papers to avoid in the HP Photo & Imaging Help.  
9
             
chapter 3  
For best results, adjust the paper settings each time you change paper types or  
paper sizes. For more information, see set the paper type on page 14.  
to load the paper tray  
1
Remove the output tray, and slide the paper-width and paper-length  
guides to their outermost positions.  
Note: Diagrams stamped on the output tray provide tips for installing print  
cartridges. The location of the Support Web site for HP PSC products,  
www.hp.com/support, is also provided.  
2
3
Tap the stack on a flat surface to align the edges of the paper, and then  
check the paper for the following:  
Make sure it is free of rips, dust, wrinkles, and curled or bent edges.  
Make sure all the paper in the stack is the same size and type, unless  
you are working with photo paper.  
Insert paper into the paper tray print-side down until it stops. If you are  
using letterhead, insert the top of the page first.  
Be careful not to use too much or too little paper. Check that the stack of  
paper contains several sheets but is no higher than the top of the paper-  
length guide.  
4
Slide the paper-width and paper-length guides in until they stop at the  
edges of the paper. Make sure that the paper stack lies flat in the paper  
tray and fits under the tab of the paper-length guide.  
5
Replace the output tray.  
10  
hp psc 2170 series  
load originals and load paper  
6
To prevent printed paper from falling off the tray, fully extend the output-  
tray extender.  
load envelopes  
Use the print feature of your software to print to envelopes with your HP PSC.  
Your HP PSC provides two methods for working with envelopes. Do not use  
shiny or embossed envelopes, or envelopes that have clasps or windows.  
If you are printing one envelope, slide the envelope into the envelope slot,  
which is located on the right side toward the back of the output tray. Insert  
the envelope with the flap up and on the left, as shown in the illustration.  
Slide the envelope until it stops.  
If you are printing multiple envelopes, remove all paper from the paper  
tray, and then slide a stack of envelopes into the tray, with the envelope  
flaps up and to the left (print-side down), until they stop.  
Adjust the paper-width guide against the envelopes (be careful not to bend  
the envelopes). Make sure the envelopes fit within the tray (do not  
overload it).  
Consult the help files in your word processing software for details on how  
to format text for printing on envelopes.  
reference guide  
11  
     
chapter 3  
load 4 x 6 inch photo paper  
Following is the procedure for loading 4-by-6 inch (10-by-15 cm) photo paper  
into your HP PSC.  
1
Remove all paper from the paper tray, and then slide a stack of photo  
paper into the tray until it stops.  
Make sure the print side (glossy) faces down.  
If the photo paper you are using has perforated tabs, load the photo  
paper so that the tabs are closest to you. Refer to the icons stamped on the  
input that indicate how tabbed media should be loaded.  
2
Adjust the paper-width guide against the stack of photo paper, and then  
slide the paper-length guide in until it stops.  
Make sure the photo paper fits within the tray (do not overload it).  
Note: Make sure you set the paper type and paper size before printing.  
See set the paper type on page 14 and set the paper size on page 14.  
load postcards or hagaki cards  
Following is the procedure for loading postcards or hagaki cards.  
1
Remove all paper from the paper tray, and then slide a stack of cards into  
the tray until they stop.  
Make sure the print side faces down.  
2
Adjust the paper-width guide against the cards, and then slide the paper-  
length guide in until it stops.  
Make sure the cards fit within the tray (do not overload it).  
12  
hp psc 2170 series  
       
load originals and load paper  
tips for loading other types of paper in the paper tray  
The following table provides guidelines for loading certain types of paper and  
transparency film. For best results, adjust the paper settings each time you  
change paper types and paper sizes. For more information, see set the paper  
type on page 14.  
paper  
tips  
• HP Premium Inkjet Paper: Locate the gray arrow on the nonprinting side  
of the paper, and then insert paper with the arrow side facing up.  
HP papers  
• HP Premium or Premium Plus Photo Paper: Load the glossy (print) side  
down. Always load at least five sheets of regular paper in the paper  
tray first, and then place the photo paper on top of the regular paper.  
• HP Premium Inkjet Transparency Film: Insert the film so that the white  
transparency strip (with arrows and the HP logo) is on top and is going  
into the tray first.  
• HP Inkjet T-shirt Transfer Iron-On: Flatten the transfer sheet completely  
before using it; do not load curled sheets. (To prevent curling, keep  
transfer sheets sealed in the original package until you are ready to use  
them.) Manually feed one sheet at a time, with the unprinted side  
facing down (the blue stripe faces up).  
• HP Matte Greeting Cards, HP Glossy Greeting Cards, or HP Felt-  
Textured Greeting Cards: Insert a small stack of HP greeting-card  
paper, with the print-side down, into the paper tray until it stops.  
• Always use letter-size or A4-size label sheets designed for use with  
HP inkjet products (like Avery Inkjet Labels), and make sure that the  
labels are not over two years old.  
Labels  
(works only with  
printing)  
• Fan the stack of labels to make sure none of the pages are sticking  
together.  
• Place a stack of label sheets on top of standard paper in the paper  
tray, print-side down. Do not insert labels one sheet at a time.  
Postcards or hagaki  
cards (only works  
with printing)  
Insert a stack of postcards or hagaki cards with the print-side down into  
the paper tray until it stops. Line the postcards up on the right side of the  
paper tray, slide the width guide up against the left side of the cards, and  
then slide the paper-length guide in until it stops.  
reference guide  
13  
         
chapter 3  
paper  
tips  
Continuous (banner) Continuous banner paper is also known as computer or z-fold paper.  
paper  
(works only with  
printing)  
• Before loading banner paper, remove all other paper from the paper  
tray, then remove the output tray.  
• If you use non-HP banner paper, use 20-lb. paper and fan the paper  
before loading it.  
• Verify that the stack of banner paper contains at least five pages in the  
stack.  
• Carefully tear off the perforated edge strips from both sides of the  
paper stack, if any, and unfold and refold the paper to make sure the  
pages do not stick together.  
• Put the paper in the paper tray so that the unattached edge is at the  
top of the stack. Insert the first edge into the paper tray until it stops, as  
shown in the illustration below.  
• Replace the output tray.  
set the paper type  
The default paper type is Automatic. The HP PSC will, in most cases, detect the  
paper type and automatically adjust the settings. If you want to use a different  
type of paper, such as photo paper, transparency film, Iron-On T-shirt transfers,  
or brochures, simply load that paper in the paper tray. You can then change the  
paper type settings to ensure the best print quality.  
HP recommends paper type settings according to the type of paper you’re using.  
This setting refers to copy or photo card options only. If you want to set the paper  
type for printing from a computer, set the properties in the Print dialog box of  
the software.  
1
2
3
4
Press Copy or Photo Card, if not already lit.  
Press Options until Paper Type appears.  
Press  
until the appropriate paper type appears.  
Press Enter to choose the displayed paper type.  
set the paper size  
The HP PSC can use Letter or A4 paper. If you are printing photos from a photo  
card, you can also use 4-by-6 inch (10-by-15 cm) photo paper. Use the  
following procedure to set the paper size for copy or photo card options.  
14  
hp psc 2170 series  
         
load originals and load paper  
1
2
3
4
Press Copy or Photo Card, if not already lit.  
Press Options until Paper Size appears.  
Press  
until the appropriate paper size appears.  
Press Enter to choose the displayed paper size.  
To avoid jams, remove papers from the output tray frequently. The output tray  
capacity is affected by the type of paper and the amount of ink you are using.  
For more information about output-tray capacity, see technical information on  
page 51.  
reference guide  
15  
chapter 3  
16  
hp psc 2170 series  
use a photo card  
4
what is a photo card?  
If your digital camera uses a photo card to store photos, you can insert the photo  
card in your HP PSC to print or save your photos.  
You can print a Proof Sheet, which may be several pages long and shows  
thumbnail views of photos stored on the photo card, and print photos from the  
photo card, even if your HP PSC is not connected to a computer.  
Your HP PSC can read SmartMedia, CompactFlash, Memory Stick, and  
SecureDigital photo cards. Each of these cards can have up to 128 megabytes  
of memory.  
Your HP PSC features four different slots for photo card input, shown in the  
illustration below with the photo card that corresponds to each slot.  
CompactFlash  
SecureDigital  
Memory  
Stick  
SmartMedia  
The IBM Microdrive photo card uses the same slot as the Compact Flash photo  
card, as shown in the following illustration.  
Note: You can only use one photo card in your HP PSC at a time.  
Note: By default, Windows XP will format a CompactFlash photo card of  
64MB or more with FAT32 format. Digital cameras and other devices use  
the FAT (FAT16) format and cannot operate with a FAT32 formatted card.  
Either format your CompactFlash card in your camera or select FAT format  
to format your CompactFlash card in a Windows XP PC.  
17  
       
chapter 4  
insert a photo card  
After you take photos with your digital camera, you can print them immediately  
or save them directly to your computer.  
1
Insert the photo card into the appropriate slot on your printer.  
When the photo card is inserted correctly, both the Photo Card button on  
the front panel and the LED next to the slot blink.  
2
Reading camera photo card... appears on the front panel display. The  
light next to the card slot blinks green when the card is being accessed.  
When the HP PSC is finished reading the card, the Photo Card button  
stops blinking and stays On and the light next to the card slot stops  
blinking.  
3
Another message appears showing the number of files found on the photo  
card, followed by a prompt to save or print the photos.  
1 Save to PC  
2 Print Photos  
Note: You may safely remove the card only when the LED next to the slot  
is off.  
cards inserted incorrectly  
If you insert a photo card backwards, the light next to the card slot blinks amber  
and the front panel may display an error message such as Photo card is in  
backwards or Card is not fully inserted.  
save files to the computer  
You can save directly from a photo card to your computer. When you save  
photos to your computer, you can view them in the  
HP Photo & Imaging Gallery, edit them, create photo collages, and album  
pages — the possibilities are endless.  
When you are connected to a computer, you should save all the photos to your  
computer. This allows you to reuse your photo card.  
1
Make sure that the photo card is inserted into the appropriate slot on your  
HP PSC.  
2
Press 1 when Save to PC appears on the front panel display.  
This saves all the photos from the photo card to your computer using the  
HP PSC software.  
For Windows: by default, files are saved in month and year folders  
depending on when the photos were taken. The folders are created under  
the C:\MyDocuments\MyPictures folder. You can change the default  
location or the folders in which the files are saved.  
For Macintosh: files are saved to the computer in the default location  
HardDrive/Documents/HP All-in-One Data/Photos directory.  
18  
hp psc 2170 series  
         
use a photo card  
hp photo & imaging gallery  
You can use the HP Photo & Imaging Gallery for viewing and editing image  
files. You can print images, send images by e-mail or fax to family and friends,  
upload images to a website, or use images in fun and creative printing projects  
with the HP Photo & Imaging Gallery.  
When you save photo card files to your computer, the  
HP Photo & Imaging Gallery opens automatically and displays thumbnails  
(small versions) of your images.  
For Windows: if you want to open the HP Photo & Imaging Gallery at a later  
time, open the Director and click the View & Print icon, which is located in the  
middle of the Director window.  
For Macintosh: if you want to open the HP Photo and Imaging Gallery at a later  
time, open the Director and click View and Print Images.  
print a proof sheet  
A Proof Sheet is a simple and convenient way to make prints directly from a  
photo card without the need for a computer. A Proof Sheet, which may be  
several pages long, shows thumbnail views of photos stored on the photo card.  
The file name, index number, and date appear under each thumbnail.  
After printing a Proof Sheet, fill in the circles with a pencil or black pen and  
place the Proof Sheet on the glass. The Proof Sheet is scanned and photo prints  
are generated automatically, without a computer.  
1
2
Insert the photo card into the appropriate slot on your printer.  
Press the Proof Sheet button.  
The front panel displays the message:  
Proof Sheet  
1 = Print 2 = Scan  
3
Press 1.  
The Proof Sheet prints.  
If the photo card contains more than 20 photos, you will be prompted to  
select photos. You can select all photos, which will be printed on multiple  
pages, or the last 20 photos, which will be printed on a single page.  
Note: You can use the Proof Sheet index number to select which photos to  
print. This number may be different from the number associated with the  
photo on your digital camera. If you add photos to, or delete photos from,  
your photo card, you will need to reprint the Proof Sheet to see the new  
index numbers.  
complete the proof sheet  
After you have printed a proof sheet (shown below), as described in print a proof  
sheet, you can select photos to be printed.  
reference guide  
19  
           
chapter 4  
1
2
3
Select the photos to print by filling in the circles located underneath the  
thumbnail images on the Proof Sheet with a dark pen.  
Select the number of prints, image size, paper size, and frame style by  
filling in the circles in step 2 of the Proof Sheet.  
Place the top of the Proof Sheet face down on the scanner glass in the  
edges, then close the lid.  
print photos by scanning a proof sheet  
After you have printed and completed a Proof Sheet (see print a proof sheet on  
page 19 and complete the proof sheet on page 19), you can print photos from  
the photo card by scanning the proof sheet.  
Note: You may want to use a photo print cartridge for superior print  
quality. With the color and photo print cartridges installed, you have a six-  
ink system. See work with print cartridges on page 38 for more information.  
20  
hp psc 2170 series  
   
use a photo card  
1
Make sure that the photo card used to print the proof sheet is inserted into  
the appropriate slot on your HP PSC.  
2
3
4
Load the appropriate paper, such as photo paper, in the paper tray.  
Place the proof sheet on the glass.  
Press Proof Sheet, then press 2.  
The glass is scanned and the HP PSC prints the photos you specified on  
the Proof Sheet.  
print selected photos directly from a photo card  
Note: When printing photos, you should select options for the correct  
paper type and photo enhancement. You may also want to use the photo  
print cartridge for superior print quality. See work with print cartridges on  
page 38 for more information.  
You can print:  
Selected photos  
More than one copy of a selected photo  
A Digital Print Order Format (DPOF) file created by your camera  
print individual photos  
If you don’t know the photo index number, you may want to print a photo Proof  
Sheet before selecting individual photos to print.  
Index number  
Date  
File name  
1
Insert the photo card into the appropriate slot on your printer.  
The Photo Card button lights up.  
2
3
4
5
Press 2 to Print Photos.  
Press Enter to select Photos on Card.  
Press  
until Select Photos appears, then press Enter.  
Enter the photo index numbers for the photos you want to print.  
A comma is inserted automatically as the cursor advances to the right.  
Note: You can erase index number by pressing  
. As the bottom line gets  
filled, the data entry field scrolls left to show the number as it is entered.  
6
Press Enter when you are finished entering the photo index numbers.  
reference guide  
21  
     
chapter 4  
7
8
Press Options or Photo Card repeatedly to scroll through, and modify,  
Photo Card options.  
Press Start Black or Start Color.  
print a DPOF file  
The Digital Print Order Format (DPOF) is an industry-standard print file request  
that can be created by some digital cameras. See your digital camera  
documentation to see if it supports Digital Print Order Format (DPOF).  
The DPOF file is stored by the digital camera on a photo card and specifies the  
following information:  
1
2
3
Which photos to print  
The quantity of each photo to be printed  
Insert the photo card into the appropriate slot on your printer.  
Press Photo Card, then press 2.  
Press Options or Photo Card, then press Enter to select Print What?  
The Print What? option is only available when the photo card that has  
been inserted contains a DPOF file.  
4
5
Press Enter to select Use DPOF.  
Press Options or Photo Card repeatedly to scroll through, and modify,  
Photo Card options.  
6
Press Start Black or Start Color.  
how to print the best quality photos  
You can improve the quality of the photos you print with your HP PSC by using  
a photo print cartridge. Remove the black print cartridge and insert the photo  
print cartridge in its place. With the color print cartridge and photo print  
cartridge installed, you have a six-ink system, which provides better quality  
photos.  
For more information, see order print cartridges on the inside of the back cover,  
and work with print cartridges on page 38.  
22  
hp psc 2170 series  
   
use a photo card  
reference guide  
23  
   
chapter 4  
24  
hp psc 2170 series  
use the copy features  
5
The copy features let you do the following:  
Produce high-quality color and black-and-white copies using a variety of  
paper types and sizes, including iron-on transfers.  
Reduce or enlarge the size of the copies you make from 25% to 400% of  
the copy’s original size. (Percentages vary by model.)  
Make the copy lighter or darker, adjust the color intensity, select the  
number of copies, and specify the quality of the copies you make.  
Use special copying features to create a poster, make many sizes of  
photos, make high-quality copies of photos using special photo paper, or  
to create transparencies.  
Note: When copying a photo, you must select options for the correct paper  
type and photo enhancement. You may also want to use the photo print  
cartridge for superior print quality. With the color and photo print cartridges  
installed, you have a six-ink system. See work with print cartridges on  
page 38 for more information.  
Note: You can only copy to A4 or Letter-sized paper.  
make copies  
You can make copies using the front panel of your HP PSC or by using the  
HP PSC software on your computer. Many copy features are available using  
either method. However, you may find that the software offers easier access to  
special copy features.  
All copy settings that you select on the front panel are reset two minutes after  
the HP PSC completes the copy, unless you save the settings as the default  
settings.  
make a copy  
1
Load your original on the glass.  
Press Copy, if not already lit.  
Press Start Black or Start Color.  
2
3
25  
     
chapter 5  
increase copy speed or quality  
The HP PSC provides three options that affect copy speed and quality.  
Best produces the highest quality for all paper and eliminates the banding  
(striping) effect that sometimes occurs in solid areas. Best copies more  
slowly than the other quality settings.  
Normal delivers high-quality output and is the recommended setting for  
most of your copying. Normal copies faster than Best.  
Fast copies faster than the Normal setting. The text is of comparable quality  
to the Normal setting, but the graphics may be of lower quality. Using Fast  
also cuts down on the frequency of replacing your print cartridges,  
because it uses less ink.  
1
2
3
4
5
Load your original on the glass.  
Press Copy, if not already lit.  
Press Options until Copy Quality appears.  
Press  
until the desired quality appears.  
Press Start Black or Start Color.  
set the number of copies  
You can set the number of copies using the front panel.  
1
2
3
Press Copy, if not already lit.  
Press Options until Number of Copies appears.  
Press  
or  
to select the number of copies.  
If you hold down either of the arrow buttons, the number of copies  
changes by increments of 5 to make it easier to set a large number of  
copies. You can also enter the number of copies using the keypad.  
4
Press Start Black or Start Color.  
reduce or enlarge a copy  
You can reduce or enlarge a copy of an original using Reduce/Enlarge.  
Note: You can only copy to A4 or Letter-sized paper.  
For more information about additional copy options such as Fit to Page and  
Poster, see perform special copy jobs on page 28.  
1
2
3
Press Copy, if not already lit.  
Press Options until Reduce/Enlarge appears.  
Press  
to choose a Reduce/Enlarge option.  
If you select the Custom option, press Enter, then press  
or  
to select  
a percentage. You can also enter the percentage using the keypad. Press  
Enter when the desired percentage is displayed.  
4
Press Start Black or Start Color.  
26  
hp psc 2170 series  
     
use the copy features  
make copies lighter or darker  
Use Lighter/Darker to adjust the lightness and darkness of the copies you make.  
1
2
Press Copy, if not already lit.  
Press Options until Lighter/Darker appears.  
The range of Lighter/Darker values appears as a circle on a scale on the  
front-panel display.  
3
4
Press  
to lighten the copy or  
to darken it.  
The circle moves to the left or right, depending on the button you press.  
Press Start Black or Start Color.  
change color intensity  
You can adjust color intensity to make colors on your copy more vivid or more  
subtle.  
1
2
Press Copy, if not already lit.  
Press Options until Color Intensity appears.  
The range of color intensity values appears as a circle on a scale on the  
front-panel display.  
3
4
Press  
vivid.  
to make the image more pale or  
to make the image more  
The circle moves to the left or right, depending on the button you press.  
Press Start Black or Start Color.  
enhance text sharpness and photo colors  
Use Text enhancements to sharpen edges of black text. Use Photo for  
photographs or pictures to enhance light colors that may otherwise appear  
white. Use Mixed when your original has both text and graphics.  
Text enhancement is the default option. You can turn off Text enhancement by  
selecting Photo or None if the following occur:  
1
2
3
Stray dots of color surround some text on your copies.  
Large, black typefaces look splotchy (not smooth).  
Thin, colored objects or lines contain black sections.  
Horizontal grainy or white bands appear in light- to medium-gray areas.  
Press Copy, if not already lit.  
Press Options until Enhancements appears.  
Press  
appears.  
until the desired enhancement (Text, Photo, Mixed, or None)  
4
Press Start Black or Start Color.  
change settings for all copy tasks  
Save the copy settings you use most often by setting them as the default.  
1
2
3
Make any desired changes to the copy Options.  
Press Options until Set New Defaults appears.  
Press  
until Yes appears.  
reference guide  
27  
       
chapter 5  
4
Press Enter to set the option as a default.  
Your settings are saved as the default settings.  
perform special copy jobs  
In addition to supporting standard copying, your HP PSC can also do the  
following:  
copy a photo  
fit a copy to the page  
print several copies on one page  
make a poster  
prepare a color t-shirt transfer  
copy a photo  
When copying a photo, you should select options for the correct paper type and  
photo enhancement. You may also want to use the photo print cartridge for  
superior print quality. See work with print cartridges on page 38 for more  
information.  
1
2
3
4
5
Load the photo on the glass.  
If you are using photo paper, load it in the paper tray.  
Press Copy, if not already lit.  
Press Options until Paper Type appears.  
Press  
until the desired paper option appears.  
The default paper type is Automatic, which means the HP PSC will  
automatically detect and determine the paper type. You can choose the  
specific paper type by pressing  
Press Options until Enhancements appears.  
Press until Photo appears.  
until the desired paper type appears.  
6
7
8
Press Start Black or Start Color.  
Tip: To enlarge a photo automatically to a full page, use the Fit to  
Page feature.  
fit a copy to the page  
Use Fit to Page when you want to automatically enlarge or reduce your original  
to fit the paper size you have loaded. You can enlarge a small photo to fit a full-  
size page, as shown below. Using Fit to Page may also prevent unwanted  
cropping of text or images around the margins.  
Tip: Make sure that the glass is clean and the original has been  
placed in the bottom-right corner of the glass.  
28  
hp psc 2170 series  
           
use the copy features  
Fit to Page  
Original  
1
2
3
4
5
Load the original on the glass.  
Press Copy, if not already lit.  
Press Options until Reduce/Enlarge appears.  
Press  
until Fit to Page appears.  
Press Start Black or Start Color.  
print several copies on one page  
You can place multiple copies of an original on one page by selecting a photo  
size and then selecting the number of copies you want.  
There are several common photo sizes available from the Reduce/Enlarge  
option, which you access from the Options button. After you select one of the  
available sizes by pressing Enter, you may be prompted to select the number of  
copies that can be placed on the page if there is room for more than one.  
Original  
Copy  
1
2
3
4
5
Load the original on the glass.  
Press Copy, if not already lit.  
Press Options until Reduce/Enlarge appears.  
Press  
until the desired photo size appears, then press Enter.  
Press  
to select the maximum number of images that will fit on the page  
or one image per page.  
Some larger sizes do not prompt you for a number of images. In this case,  
only one image is copied to the page.  
6
Press Start Black or Start Color.  
Tip: If the selected number of photos will not fit on the page, an  
error message appears. Turn the original sideways (90 degrees)  
on the glass and start the copy again.  
reference guide  
29  
   
chapter 5  
make a poster  
When you use the Poster feature you divide your original into sections, then  
enlarge the sections so you can assemble them into a poster.  
Original  
Poster  
1
2
3
4
Load the original on the glass.  
Press Copy, if not already lit.  
Press Options until Reduce/Enlarge appears.  
Press until Poster appears, then press Enter.  
The default poster size is 2-pages wide.  
5
6
Do one of the following:  
Press Enter to select the default poster size.  
Press to select other poster size options, and then press Enter.  
Press Start Black or Start Color.  
Tip: After you select the poster width, the HP PSC adjusts the  
length automatically to maintain the proportions of the original. If  
the original cannot be enlarged to the selected poster size, an  
error message appears that tells you the number of pages wide  
that are possible. Select a smaller poster size and make the copy  
again.  
prepare a color t-shirt transfer  
You can copy an image or text onto a T-shirt transfer, then iron it onto a T-shirt.  
Original  
Iron-On  
Tip: We recommend that you practice applying a T-shirt transfer  
on an old garment first.  
30  
hp psc 2170 series  
       
use the copy features  
1
2
3
4
5
Load the original on the glass.  
Load the T-shirt transfer paper in the paper tray.  
Press Copy, if not already lit.  
Press Options until Paper Type appears.  
Press  
until Iron-On appears.  
Selecting this option automatically copies a mirror-image of your original  
so that it appears properly on the T-shirt.  
6
Press Start Black or Start Color.  
stop copying  
`
To stop copying, press Cancel on the front panel.  
copy options  
The following diagram shows the copy options that are available when the  
Options button is selected.  
reference guide  
31  
       
chapter 5  
Copy  
Quality  
Paper Type  
Number of  
Copies  
Reduce/Enlarge  
Lighter/Darker  
Normal  
Best  
Fast  
Plain Paper  
Actual Size  
Fit to Page  
Custom 100%  
hagaki  
1 Copy  
(numeric input,  
1 - 99)  
Premium Inkjet  
Premium Photo  
Photo Paper  
PhotoQual Inkjet  
Everyday Photo  
Transparency  
Iron-On  
2L-Size  
Mutsugiri  
Card  
E-Size  
Brochure Glossy  
Brochure Matte  
Automatic  
L-Size  
Poster  
Paper Size  
Color Intensity  
Set New Defaults  
Enhancements  
A4  
Letter  
No  
Yes  
Text  
Photo  
Mixed  
None  
Press Options or Copy to display the copy options.  
Press and to move to the setting you want.  
Press Enter to select the displayed setting.  
32  
hp psc 2170 series  
use the scan features  
6
Scanning is the process of converting text and pictures into an electronic format  
for your computer. You can scan just about anything:  
Photos  
Magazine articles  
Text documents (PC only)  
3D objects (be careful not to scratch the glass) to put into catalogs and  
flyers  
Because the scanned image is an electronic format, you can bring it into your  
graphics program and modify it to suit your needs. You can do the following:  
Scan text from an article into your word processor and quote it in a report,  
saving you a lot of retyping. (PC only)  
Scan in a logo and use it in your publishing software, allowing you to print  
business cards and brochures for yourself.  
Scan in photos of your kids and e-mail them to relatives, create a  
photographic inventory of your house or office, or create an electronic  
scrapbook.  
Tip: To use the scan features, your HP PSC and computer must be  
connected and turned on. The HP PSC software must also be  
installed and running on your computer prior to scanning. To verify  
that the HP PSC software is running on Windows, look for a status  
icon in the system tray. On a Macintosh, the HP PSC software is  
always running.  
This section contains the following topics:  
scan an original  
stop scanning  
For more information about scanning your pictures from the HP PSC software, see  
scan pictures and documents in the HP Photo & Imaging Help for more  
information.  
scan an original  
scan to the hp photo & imaging gallery  
You can start a scan from your computer or from your HP PSC.  
to scan an original, from the front panel, to your Windows computer  
1
2
3
Load your original on the glass.  
Press Scan, if not already lit.  
Press Start Black or Start Color.  
A scan of the original appears in the HP Image Viewer.  
33  
     
chapter 6  
4
In the HP Preview window, you can edit the scanned image. When you  
have finished, click Accept.  
For more information about making changes to an image during the  
preview, see adjust an image during the preview in scan pictures and  
documents in the HP Photo & Imaging Help for more information.  
The HP PSC does a final scan of the original and sends the image to the  
HP Photo & Imaging Gallery.  
See manage images in how to use the software for more information about  
using the HP Photo & Imaging Gallery.  
to scan an original, from the front panel, to your Macintosh computer  
1
Load your original on the glass.  
For more information, see load originals.  
2
3
Press Scan, if not already lit.  
Press Start Black or Start Color.  
The HP PSC scans the original and sends the image to the HP Photo and  
Imaging Gallery.  
See the HP Photo and Imaging Gallery online help for more information.  
scan to a different software program  
If you prefer to scan your document to a software program other than the  
HP Photo & Imaging Gallery, you can choose a different program from the Scan  
To list that appears in the front-panel display. The HP PSC scans the document,  
launches the selected software program, and displays the scanned image in that  
program.  
Note: If a software application installed on your PC doesn't appear in the  
Scan To list, then the hp psc doesn't support this application.  
1
Load your original.  
For more information, see load originals on page 9.  
2
3
4
Press Scan, if not already lit.  
Press Options.  
Press  
to scroll through the Scan To list until the desired scan-to software  
program appears.  
5
Press Start Black or Start Color.  
The HP PSC scans your original and displays it in the selected software  
program.  
stop scanning  
You can stop a scan by pressing the Cancel button located on the front panel.  
34  
hp psc 2170 series  
       
use the scan features  
learn more  
For Windows, see scan pictures and documents in how to use the software in  
the HP Photo & Imaging Help to learn more about:  
scanning pictures or documents  
scanning documents using optical character recognition (Readiris OCR  
software) to create editable text  
scanning from other programs  
adjusting scanned images  
changing scan settings  
For Macintosh, see the Scan chapter in the HP PSC 2170 Series section of the  
HP Photo and Imaging Help for more information about:  
scanning pictures or documents  
scanning from other programs  
adjusting scanned images  
changing scan settings  
reference guide  
35  
 
chapter 6  
36  
hp psc 2170 series  
maintain your hp psc  
7
This section provides instructions for keeping your HP PSC in top working  
condition. Perform these maintenance procedures as necessary.  
clean the glass  
Dirty glass, from fingerprints, smudges, hair, and so on, slows down  
performance and affects the accuracy of features such as Fit to Page and Copy.  
1
2
Turn off the unit, unplug the power cord, and raise the lid.  
Clean the glass with a soft cloth or sponge slightly moistened with a  
nonabrasive glass cleaner.  
Caution! Do not use abrasives, acetone, benzene, or carbon  
tetrachloride on the glass; these can damage it. Do not place  
liquids directly on the glass. They may seep under it and damage  
the unit.  
3
Dry the glass with a chamois or cellulose sponge to prevent spotting.  
clean the lid backing  
Minor debris can accumulate on the white document-backing located  
underneath the unit’s lid.  
1
2
Turn off the unit, unplug the power cord, and raise the lid.  
Clean the white document-backing with a soft cloth or sponge slightly  
moistened with a mild soap and warm water.  
3
4
Wash the backing gently to loosen debris; do not scrub the backing.  
Dry the backing with a chamois or soft cloth.  
Caution! Do not use paper-based wipes as these may scratch the  
backing.  
5
If this does not clean the backing well enough, repeat the previous steps  
using isopropyl (rubbing) alcohol, and wipe the backing thoroughly with a  
damp cloth to remove any residual alcohol.  
clean the exterior  
Use a soft, damp, lint-free cloth to wipe dust, smudges, and stains off the case.  
The interior of the unit does not require cleaning. Keep fluids away from the  
interior of the unit as well as the front panel.  
Note: To avoid damage to painted parts of the unit, do not use alcohol or  
alcohol-based cleaning products on the front panel or the lid of the unit.  
37  
             
chapter 7  
work with print cartridges  
To ensure the best print quality from your HP PSC, you will need to perform some  
simple maintenance procedures, and when prompted by a front-panel message,  
replace the print cartridges.  
print a self-test report  
If you are experiencing problems with printing, before cleaning or replacing the  
print cartridges, you should print a self-test report. This report provides useful  
information about your print cartridges, including status information.  
1
2
Press Setup.  
Press 1, then press 2.  
This selects Print Report, and then selects Self-Test.  
A self-test report is printed for your HP PSC.  
handle print cartridges  
Before you replace or clean a print cartridge, you should know the part names  
and how to handle the print cartridge.  
Copper contacts  
Ink nozzles  
under tape  
Plastic tape  
(must be removed)  
Do not touch the copper contacts or the ink nozzles  
use the print cartridge protector  
When you purchase a photo print cartridge, you also receive a print cartridge  
protector. The print cartridge protector is designed to keep your print cartridge  
secure when it is not being used. Whenever you remove a print cartridge from  
the printer, store it in the print cartridge protector that came with your printer.  
To insert a print cartridge into the print cartridge protector, slide the print  
cartridge into the print cartridge protector at a slight angle and snap it  
securely into place.  
To remove the print cartridge from the print cartridge protector, press  
down and back on the top of the print cartridge protector to release the  
print cartridge, then slide the print cartridge out of the print cartridge  
protector.  
38  
hp psc 2170 series  
           
maintain your hp psc  
replace the print cartridges  
Front-panel display messages appear to let you know that you should replace  
your print cartridges.  
You may also need to replace a print cartridge when you want to use the photo  
print cartridge for printing high-quality photos.  
See order print cartridges on the inside back cover for information on ordering  
replacement print cartridges.  
1
Turn on the unit, then open the print-carriage access door by lifting the  
handle until the door locks into place.  
The print carriage moves to the center of the unit.  
latches  
2
After the carriage stops moving, lift the latch to release the print cartridge,  
then pull it toward you out of its slot.  
reference guide  
39  
   
chapter 7  
3
4
If you are removing the black print cartridge in order to install the photo  
print cartridge, store it in the print cartridge protector.  
Remove the new print cartridge from its packaging and, being careful to  
touch only the black plastic, gently remove the plastic tape.  
Caution! Do not touch the copper contacts or ink nozzles.  
5
Push the new print cartridge into the appropriate slot until it clicks into  
place.  
The tri-color print cartridge goes on the left and the black or photo print  
cartridge goes on the right.  
40  
hp psc 2170 series  
maintain your hp psc  
6
Pull the end of the latch toward you, press down until it stops, and then  
release. Make sure the latch catches below the bottom tabs.  
7
Close the print-carriage access door.  
align the print cartridges  
The HP PSC prompts you to align cartridges every time you install or replace a  
print cartridge. Aligning the cartridges ensures high-quality output.  
To align the print cartridges when prompted:  
1
Press Enter on the front panel.  
A page of patterns is printed. The cartridges are aligned correctly. Recycle  
or discard the page.  
To align the cartridges at any other time:  
1
2
Press Setup.  
Press 2, then press 2.  
This selects Maintenance, and then selects Align Print Cartridges.  
A page of patterns is printed. The cartridges are aligned correctly. Recycle  
or discard the page.  
reference guide  
41  
 
chapter 7  
clean the print cartridges  
Use this feature when the Self-Test Report shows streaking or white lines through  
any of the colored bars. Do not clean print cartridges unnecessarily. This wastes  
ink and shortens the life of the ink nozzles.  
1
2
Press Setup.  
Press 2, then press 1.  
This selects the Maintenance menu, and then selects the Clean Print  
Cartridges option.  
If copy or print quality still seem poor after you clean the print cartridges,  
replace the print cartridge that is affected.  
troubleshooting print cartridge problems  
Refer to the HP PSC Troubleshooting in the HP Photo & Imaging Help for  
information on problems with print cartridges. In the Search tab, enter  
“incorrect, then click List Topics. The “Incorrect print cartridge” topic describes  
how to determine which print cartridge is having a problem.  
restore factory defaults  
You can restore the original factory settings to what they were when you  
purchased your HP PSC. Choosing to restore your factory defaults restores all  
settings, except date information.  
You can perform this process from the front panel only.  
1
2
Press Setup.  
Press 2, then press 3.  
This selects Maintenance, and then selects Restore Factory Defaults.  
The factory default settings are restored.  
set the power save time  
The bulb in your HP PSC remains on for a specified period so that the unit is  
immediately ready to respond to your request. When the HP PSC has not been  
used within that specified period, it turns the bulb off to preserve power and  
displays Power Save On in the front-panel display. (You can exit this mode by  
pressing any button on the front panel.)  
Your unit is automatically set to enter power-save mode after 12 hours. Follow  
these steps if you want the HP PSC to enter this mode earlier.  
1
2
Press Setup.  
Press 2, then press 5.  
This selects Maintenance, and then selects Power Save Mode Time.  
3
Press  
until the desired time appears, then press Enter.  
42  
hp psc 2170 series  
         
maintain your hp psc  
set scroll speed  
The Scroll Speed option lets you control the rate that text messages appear in  
the front-panel display. You can choose Normal, Fast, or Slow. The default is  
Normal.  
1
2
Press Setup.  
Press 2, then press 6.  
This selects Maintenance, and then selects Set Scroll Speed.  
3
Press  
until the desired speed appears, then press Enter.  
set the prompt delay time  
The Prompt Delay option lets you control the amount of time before a message  
is displayed in the front-panel display. You can choose Normal, Fast, or Slow.  
The default is Normal.  
1
2
Press Setup.  
Press 2, then press 8.  
This selects Maintenance, and then selects Set Prompt Delay Time.  
3
Press  
until the delay time appears, then press Enter.  
setup menu options  
The following options are available from the Setup button.  
2: Maintenance  
1: Print Report  
1:Clean Print  
Cartridges  
1:Menu Settings  
2:Self-Test Report  
2:Align Print  
Cartridges  
3:Restore Factory  
Defaults  
4:Set Language  
and Country/  
Region  
5:Set Power Save  
Mode Time  
6:Set Scroll Speed  
7:Set View Angle  
Use Setup to display the Print Report and  
Maintenance options.  
Press  
and  
to move to the setting you want.  
Press Enter to select the displayed setting.  
8:Set Prompt  
Delay Time  
reference guide  
43  
           
chapter 7  
44  
hp psc 2170 series  
additional setup information  
8
This section covers how to handle messages that may or may not appear during  
installation, how to set up the connection between your computer and your  
HP PSC, and how to add and remove the HP PSC software. The standard  
installation instructions are provided in your Setup Poster, which you should  
keep for later use.  
If the HP Director displays all of the icons in the example below, then the  
software has been successfully installed.  
possible installation problems  
If you follow the instructions in the Setup Poster correctly, you should not have  
any problems with the installation of your HP PSC. If you do not follow the  
instructions, you may see any of the following problems:  
If you installed the hp psc software as requested on the setup poster and  
Microsoft’s New Hardware Found message did not appear  
If you are a Windows 98/2000/ME/XP user, a series of Microsoft New  
Hardware Found messages should have appeared on your screen after  
software installation and after the HP PSC was connected to your computer.  
If the Microsoft messages did not appear, try the following:  
Verify that you are using a full-speed (12 Mbps) USB cable and that it  
does not exceed 3 meters in length (9.8 feet).  
Verify that the computer is USB-ready. For more information about  
determining whether your computer is USB-ready, see your computer’s  
documentation or check with the computer’s manufacturer.  
Verify that the cable is plugged fully into your HP PSC and directly  
connected to the USB port on your computer. After the cable is connected  
properly, turn your HP PSC off and then on again.  
45  
       
chapter 8  
Turn your HP PSC off and then on again, then restart your computer.  
If the previous steps do not solve the problem, remove and reinstall the  
software. For more information, see remove and reinstall your hp psc  
software on page 48.  
If you set up your hp psc and connected it to your computer before installing the  
software and the New Hardware Message appears  
If you are a Windows 98/2000/ME/XP user, you may see one of the following  
dialog boxes:  
To avoid errors, install the HP PSC software before you connect the HP PSC to  
your computer. If one of the above messages appeared and you clicked Next or  
OK, do the following:  
1
2
3
4
Press Esc on your keyboard to exit.  
Turn off your HP PSC.  
Disconnect the HP PSC from your computer (detach the USB cable).  
Follow the software installation steps outlined in the Setup Poster that came  
with your HP PSC.  
If the previous version installed message appears  
existing version.  
If your computer is unable to communicate with your HP PSC  
If communication cannot be established between your computer and HP PSC (for  
example, the HP PSC status icon has the yellow error triangle), try the same tasks  
outlined under If you installed the hp psc software as requested on the setup  
poster and Microsoft’s New Hardware Found message did not appear on  
page 45.  
46  
hp psc 2170 series  
additional setup information  
Note: You may also want to refer to the readme file for more information  
on possible installation problems. On Windows, you can access the  
readme file from the Start button on the taskbar; select Programs, Hewlett-  
Packard, hp psc 2000 series, View the Readme File. On Macintosh, you  
can access the readme file by double-clicking on the icon located in the top-  
level folder of the HP PSC software CD-ROM.  
set the language and country/region  
Usually, the language and country or region are set when you install the  
HP PSC. If you set the country/region or language incorrectly during  
installation, use the following procedure.  
1
2
Press Setup.  
Press 2, then press 4.  
This selects Maintenance, and then selects Set Language & Country/  
Region.  
You are prompted with a list of languages. You can also scroll through the  
languages using  
or  
.
3
4
Using the keypad, enter the two-digit number for the desired language.  
When prompted, press Enter for Yes or Cancel for No.  
You are prompted with all the countries/regions for the selected  
language. You can also scroll through the countries/regions using  
.
or  
5
Using the keypad, enter the two-digit number for the desired country/  
region.  
6
7
When prompted, press Enter for Yes or Cancel for No.  
You can confirm the language and country/region by printing a Self-Test  
Report, as follows:  
a. Press Setup.  
b. Press 1, then press 2.  
This selects Print Report, and then selects Self-Test Report.  
set the front-panel view angle  
If you have difficulty seeing the text in the front-panel display, you may need to  
change the view angle. The View Angle option lets you control the viewing  
angle of the text in the front-panel display. You can change the angle so that it  
displays text best when you view it from a standing position or from a seated  
position.  
1
2
Press Setup.  
Press 2, then press 7.  
This selects Maintenance, and then selects View Angle.  
3
Press Enter, press  
or  
until the text in the front-panel display  
appears as desired, then press Enter.  
reference guide  
47  
     
chapter 8  
connect your hp psc to your computer  
Your HP PSC supports HOT Swapping, meaning you can connect to the HP PSC  
while the power is on at your computer and on the HP PSC.  
Note: HP recommends that you install the HP PSC software before  
attempting to HOT Swap your HP PSC.  
connect your usb port  
Connecting your computer to your HP PSC with USB is straightforward. Simply  
plug one end of the USB cable into the back of your computer and the other in  
the back of the HP PSC.  
Note: HP recommends a USB cable of 3m or less.  
what works  
what does not work  
Plugging into the USB port on your Plugging into the USB port located  
computer on the keyboard  
Plugging into a powered hub that is Plugging into a non-powered USB  
connected to the USB port on your hub  
computer  
Note: AppleTalk is not supported.  
connecting to the USB port on your computer  
connect your hp psc to more than one computer  
You can connect more than one computer to your HP PSC by using a powered  
hub. Both computers must have the HP PSC software installed. Connect each  
computer to the hub, then connect the hub to the HP PSC.  
remove and reinstall your hp psc software  
Do not simply delete the HP PSC program files from your hard drive. Be sure to  
remove them properly using the uninstall utility provided in the HP PSC program  
group.  
48  
hp psc 2170 series  
       
additional setup information  
to uninstall from a Windows computer  
1
On the Windows taskbar, click Start, choose Programs or All Programs  
(XP), choose Hewlett-Packard, choose hp psc 2000 series, then choose  
uninstall software.  
2
3
Follow the directions on the screen.  
If you are asked whether you would like to remove shared files, click No.  
Other programs that use these files may not work properly if the files are  
deleted.  
4
5
6
After the program finishes removing the software, disconnect your  
HP PSC, and restart your computer.  
To reinstall the software, insert the HP PSC 2170 Series CD-ROM into your  
computer’s CD-ROM drive, and follow the instructions that appear.  
After the software is installed, connect and turn on yourHP PSC.  
to uninstall from a Macintosh computer  
1
2
3
4
Double-click on Applications:HP All-in-One Software folder.  
Double-click on Uninstaller.  
Follow the directions that appear on the screen.  
After the program finishes removing the software, disconnect your  
HP PSC, and restart your computer.  
5
To re-install the software, insert the HP PSC 2170 Series CD-ROM into  
your computer’s CD-ROM drive, and follow the instructions that appear.  
Note: When re-installing the software, follow the instructions on the Setup  
Poster. Do not connect the HP PSC to your computer until after you have  
completed the software installation.  
reference guide  
49  
chapter 8  
50  
hp psc 2170 series  
technical information  
9
system requirements  
The following specifications are subject to change without notice.  
PC Requirements  
Item  
Minimum  
Recommended  
Processor  
Windows 98  
Any Intel Pentium II, Celeron, or  
compatible processor  
Intel Pentium III or higher  
Windows 98SE  
Windows 2000  
Windows Millennium Edition  
Windows XP  
RAM  
Windows 98  
64 MB  
128 MB or more  
Windows 98SE  
Windows 2000  
Windows Millennium Edition  
Windows XP  
Disk space needed for installation  
600 MB  
Additional disk space needed for scanned images  
50 MB  
Monitor  
Media  
SVGA 800 x 600 with 16-bit color  
CD-ROM drive  
I/O  
Available USB port  
Internet access  
Sound card  
Other  
Recommended  
Recommended  
I.E. 5.0 or higher  
Adobe Acrobat 4 or higher  
Macintosh Requirements  
Item  
Minimum  
Recommended  
Processor  
G3 Processor  
G4 Processor or higher  
RAM  
Macintosh OS 9  
Macintosh OS X  
64 MB  
128 MB  
128 MB  
256 MB  
Disk space needed for installation  
200 MB  
Additional disk space needed for scanned images  
50 MB  
Monitor  
SVGA 800 x 600  
CD-ROM drive  
Available USB port  
Media  
I/O  
Internet access  
Sound card  
Recommended  
Recommended  
51  
       
chapter 9  
paper specifications  
This section contains the following topics:  
paper-tray capacities  
paper sizes  
paper-tray capacities  
1
2
Type  
Paper Weight  
Input Tray  
Output Tray  
Plain paper  
Legal paper  
Cards  
16 to 24 lb.  
100  
50 black, 20 color  
(60 to 90 gsm)  
20 to 24 lb.  
(75 to 90 gsm)  
100  
40  
50 black, 20 color  
110 lb. max  
(200 gsm)  
40  
10  
Envelopes  
20 to 24 lb.  
(75 to 90 gsm)  
15  
Banners  
16-24 lb. (60-90 gsm)  
20  
25  
20  
30  
20 or less  
25 or less  
20  
Transparency film  
Labels  
N/A  
N/A  
4 x 6 inch (10 x 15 cm) Photo 145 lb.  
(236 gsm)  
30  
1 Maximum capacity  
2 Output tray capacity is affected by the type of paper and the amount of ink you are using. HP recommends  
emptying the tray frequently.  
paper sizes  
Type  
Size  
Paper  
Letter: 8.5 x 11 in. (216 x 279 mm)  
Legal: 8.5 x 14 in. (216 x 355.6 mm)  
Executive: 7.25 x 10.5 in. (184.2 x 266.7 mm)  
A4: 210 x 297 mm  
A5: 148 x 210 mm  
B5: 182 x 257 mm  
Banner  
Letter: 8.5 x 11 in. (216 x 279 mm)  
A4: 8.27 x 11.69 in. (210 x 297 mm)  
Envelopes  
U.S. #10: 4.12 x 9.5 in. (104.8 x 241.3 mm)  
A2: 4.37 x 5.75 in. (111 x 146 mm)  
DL: 4.33 x 8.66 in. (110 x 220 mm)  
C6: 4.49 x 6.38 in. (114 x 162 mm)  
Transparency films  
Cards  
Letter: 8.5 x 11 in. (216 x 279 mm)  
A4: 210 x 297 mm  
3 x 5 in. (76.2 x 127 mm)  
4 x 6 in. (101.6 x 152 mm)  
5 x 8 in. (127 x 203.2 mm)  
A6: 105 x 148.5 mm  
hagaki post card: 100 x 148 mm  
Labels  
Letter: 8.5 x 11 in. (216 x 279 mm)  
A4: 210 x 297 mm  
Custom  
3 x 5 in. up to 8.5 x 14 in. (76.2 x 127 up to 216 x 356 mm)  
52  
hp psc 2170 series  
           
technical information  
print specifications  
1200 x 1200 dpi black with resolution enhancement technology (REt)  
1200 x 1200 dpi color with HP PhotoREt III  
Method: Drop-on-demand thermal inkjet  
Language: HP PCL Level 3, PCL3 GUI or PCL 10  
Print speeds vary according to the complexity of the document.  
Duty cycle: 500 printed pages per month (average)  
Duty cycle: 3000 printed pages per month (maximum)  
Mode  
Resolution (dpi)  
Speed (ppm)  
Best/inkjet/1200  
Black  
Color  
1200 x 1200  
2
1200 x 1200  
.5  
(up to 4800 dpi optimized1  
)
Normal  
Everyday  
Fast  
Black  
Color  
Black  
Color  
Black  
Color  
600 x 600  
600 x 600  
600 x 600  
600 x 600  
300 x 300  
300 x 300  
7
4
8
6
up to 17.0  
up to 12.0  
1 Up to 4800 x 1200 optimized dpi color printing on premium photo papers and 1200 x 1200 input dpi when  
printing from a computer.  
print margin specifications  
Top  
Bottom  
(trailing edge)  
Left  
Right  
1
(leading edge)  
Sheet Paper  
U.S. letter  
U.S. legal  
U.S. executive  
ISO A4  
.07 in. (1.8 mm)  
.07 in. (1.8 mm)  
.07 in. (1.8 mm)  
.07 in. (1.8 mm)  
.07 in. (1.8 mm)  
.07 in. (1.8 mm)  
.46 in. (11.7 mm) .25 in. (6.4 mm)  
.46 in. (11.7 mm) .25 in. (6.4 mm)  
.46 in. (11.7 mm) .25 in. (6.4 mm)  
.46 in. (11.7 mm) .13 in. (3.2 mm)  
.46 in. (11.7 mm) .13 in. (3.2 mm)  
.46 in. (11.7 mm) .13 in. (3.2 mm)  
.25 in. (6.4 mm)  
.25 in. (6.4 mm)  
.25 in. (6.4 mm)  
.13 in. (3.2 mm)  
.13 in. (3.2 mm)  
.13 in. (3.2 mm)  
ISO A5  
JIS B5  
Envelopes  
U.S. No. 10  
A2 (5.5 baronial)  
Intnl. DL  
.13 in. (3.2 mm)  
.13 in. (3.2 mm)  
.13 in. (3.2 mm)  
.13 in. (3.2 mm)  
.46 in. (11.7 mm) .13 in. (3.2 mm)  
.46 in. (11.7 mm) .13 in. (3.2 mm)  
.46 in. (11.7 mm) .13 in. (3.2 mm)  
.46 in. (11.7 mm) .13 in. (3.2 mm)  
.13 in. (3.2 mm)  
.13 in. (3.2 mm)  
.13 in. (3.2 mm)  
.13 in. (3.2 mm)  
Intnl. C6  
Cards  
U.S. 3 x 5 in.  
U.S. 4 x 6 in.  
U.S. 5 x 8 in.  
.07 in. (1.8 mm)  
.07 in. (1.8 mm)  
.07 in. (1.8 mm)  
.46 in. (11.7 mm) .13 in. (3.2 mm)  
.46 in. (11.7 mm) .13 in. (3.2 mm)  
.46 in. (11.7 mm) .13 in. (3.2 mm)  
.13 in. (3.2 mm)  
.13 in. (3.2 mm)  
.13 in. (3.2 mm)  
reference guide  
53  
       
chapter 9  
Top  
Bottom  
(trailing edge)  
Left  
Right  
1
(leading edge)  
ISO and JIS A6  
.07 in. (1.8 mm)  
.46 in. (11.7 mm) .13 in. (3.2 mm)  
.46 in. (11.7 mm) .13 in. (3.2 mm)  
.13 in. (3.2 mm)  
hagaki (100 x 148 mm)  
Borderless photo (4 x 6 in.)  
.07 in. (1.8 mm)  
.13 in. (3.2 mm)  
0
0
.46 in. (11.7 mm)  
.46 in. (11.7 mm)  
0
0
0
0
Borderless A6 card  
(105 x 148.5 mm)  
Borderless hagaki (100 x 148 mm)  
0
.46 in. (11.7 mm)  
0
0
1 This margin is not LaserJet-compatible, however, the total writing area is compatible. The writing area is offset  
from center by .21 inches (5.4 mm), which causes asymmetric top and bottom margins.  
copy specifications  
Digital image processing  
Up to 99 copies from original (varies by model)  
Digital zoom from 25 to 400% (varies by model)  
Fit to page, Poster, Many on page  
Up to 17 cpm black, 12 cpm color (varies by model)  
Copy speeds vary according to the complexity of the document  
1
Mode  
Color/Black  
Black  
Speed (ppm)  
up to 0.8  
up to 0.8  
up to 7  
Print Resolution (dpi)  
1200 x 12002  
1200 x 12002  
600 x 1200  
Scan Resolution (dpi)  
1200 x 2400  
1200 x 2400  
600 x 1200  
Best  
Color  
Normal  
Fast  
Black  
Color  
up to 4  
600 x 600  
600 x 1200  
Black  
up to 17  
up to 12  
300 x 1200  
600 x 1200  
Color  
600 x 300  
600 x 1200  
1 Maximum at 400% scaling  
2 On photo paper or premium inkjet paper  
photo card specifications  
The hp psc supports the following photo cards:  
Compact Flash (R) Type I and II (including IBM Microdrive)  
Smart Media (R)  
Sony Memory Stick (R)  
Secure Digital  
scan specifications  
Create photo projects  
Image editor included  
Readiris OCR software automatically converts to editable text  
54  
hp psc 2170 series  
           
technical information  
Scan speeds vary according to the complexity of the document  
Item  
Description  
Resolution  
Color  
1200 x 2400 dpi optical, up to 9600 dpi enhanced  
48-bit color  
8-bit grayscale (256 levels of gray)  
Interface  
TWAIN-compliant  
US Letter, A4  
Scanning Area  
physical specifications  
Height: 8.7 in. (22 cm)  
Width: 18.2 in. (46.3 cm)  
Depth: 15.7 in. (40 cm)  
Weight: 19.5lb. (8.85 kg)  
power specifications  
Power consumption: 75W maximum  
Source (Input) Voltage: 100 to 240 VAC, grounded  
Input Frequency: 50/60 Hz  
Current: 1.0 A maximum  
environmental specifications  
Recommended Operating Temperature Range: 15º to 32º C (59º to 90º F)  
Allowable Operating Temperature Range: 5º to 40º C (41º to 104º F)  
Humidity: 15% to 85% RH non-condensing  
Non-operating (Storage) Temperature Range: -40º to 60º C (-40º to 140º F)  
additional specifications  
Memory: 8.0-MB ROM, 16.0-MB RAM  
If you have Internet access, you can get acoustic information from the HP website at:  
environmental product stewardship program  
protecting the environment  
Hewlett-Packard is committed to providing quality products in an environmentally sound  
manner. This product has been designed with several attributes to minimize impacts on  
our environment.  
For more information, visit HP’s Commitment to the Environment website at:  
ozone production  
This product generates no appreciable ozone gas (O3).  
reference guide  
55  
                   
chapter 9  
energy consumption  
Energy usage drops significantly while in Power Save mode, which saves natural  
resources, and saves money without affecting the high performance of this product. This  
product qualifies for ENERGY STAR®, which is a voluntary program established to  
encourage the development of energy-efficient office products.  
ENERGY STAR is a U.S. registered service mark of the U.S. EPA. As an ENERGY STAR  
partner, HP has determined that this product meets ENERGY STAR guidelines for energy  
efficiency.  
For more information on ENERGY STAR guidelines, visit the following web site:  
paper use  
This product is suited for the use of recycled paper according to DIN 19309.  
plastics  
Plastic parts over 25 grams are marked according to international standards that enhance  
the ability to identify plastics for recycling purposes at the end of the product’s life.  
material safety data sheets  
Material safety data sheets (MSDS) can be obtained from the HP web site at:  
If you are in the United States or Canada and do not have access to the Internet, call the  
U.S. HP FIRST fax-on-demand service at (800) 231-9300. Use Index number 7 for a listing  
of the material safety data sheets.  
International customers without Internet access should call (404) 329-2009 for further  
information.  
recycling program  
HP offers an increasing number of product return and recycling programs in many  
countries/regions, as well as partnering with some of the largest electronic recycling  
centers throughout the world. HP also conserves resources by refurbishing and reselling  
some of its most popular products.  
regulatory notices  
The following sections are statements from various regulatory agencies.  
FCC statement  
The United States Federal Communications Commission (in 47 CFR 15.105) has specified  
that the following notice be brought to the attention of users of this product.  
Declaration of Conformity: This equipment has been tested and found to comply with the  
limits for a Class B digital device, pursuant to part 15 of the FCC Rules. Operation is  
subject to the following two conditions: (1) this device may not cause harmful interference,  
and (2) this device must accept any interference received, including interference that may  
cause undesired operation. Class B limits are designed to provide reasonable protection  
against harmful interference in a residential installation. This equipment generates, uses,  
and can radiate radio frequency energy, and, if not installed and used in accordance with  
the instructions, may cause harmful interference to radio communications. However, there  
56  
hp psc 2170 series  
   
technical information  
is not guarantee that interference will not occur in a particular installation. If this  
equipment does cause harmful interference to radio or television reception, which can be  
determined by turning the equipment off and on, the user is encouraged to try to correct  
the interference by one or more of the following measures:  
Reorient the receiving antenna.  
Increase the separation between the equipment and the receiver.  
Connect the equipment into an outlet on a circuit different from that to which the  
receiver is connected.  
Consult the dealer or an experienced radio/TV technician for help.  
Product Regulations Manager, Hewlett-Packard Company, San Diego, (858) 655-4100.  
The user may find the following booklet prepared by the Federal Communications  
Commission helpful: How to Identify and Resolve Radio-TV Interference Problems. This  
booklet is available from the U.S. Government Printing Office, Washington DC, 20402.  
Stock No. 004-000-00345-4.  
Caution! Pursuant to Part 15.21 of the FCC Rules, any changes or  
modifications to this equipment not expressly approved by the Hewlett-  
Packard Company, may cause harmful interference and void the FCC  
authorization to operate this equipment.  
doc statement / déclaration de conformité (Canada)  
Le présent appareil numérique n'émet pas de bruit radioélectrique dépassant les limites  
applicables aux appareils numériques de la classe B prescrites dans le Règlement sur le  
brouillage radioélectrique édicté par le ministère des Communications du Canada.  
This digital apparatus does not exceed the Class B limits for radio noise emissions from  
digital apparatus set out in the Radio Interference Regulations of the Canadian  
Department of Communications.  
notice to users of the Canadian telephone network  
The Industry Canada label identifies certified equipment. This certification means that the  
equipment meets certain telecommunications network protective, operational and safety  
requirements as prescribed in the appropriate Terminal Equipment Technical  
Requirements document(s). The Department does not guarantee the equipment will  
operate to the user's satisfaction.  
Before installing this equipment, users should ensure that it is permissible to be connected  
to the facilities of the local telecommunications company. The equipment must also be  
installed using an acceptable method of connection. The customer should be aware that  
compliance with the above conditions may not prevent degradation of service in some  
situations.  
Repairs to certified equipment should be coordinated by a representative designated by  
the supplier. Any repairs or alterations made by the user to this equipment, or equipment  
malfunctions, may give the telecommunications company cause to request the user to  
disconnect the equipment.  
Users should ensure for their own protection that the electrical ground connections of the  
power utility, telephone lines and internal metallic water pipe system, if present, are  
connected together. This precaution may be particularly important in rural areas.  
Caution! Users should not attempt to make such connections themselves,  
but should contact the appropriate electric inspection authority, or  
electrician, as appropriate.  
Note: The Ringer Equivalence Number (REN) assigned to each terminal device  
provides an indication of the maximum number of terminals allowed to be  
connected to a telephone interface. The termination on an interface may consist of  
any combination of devices subject only to the requirement that the sum of the  
Ringer Equivalence Numbers of all the devices does not exceed 5.  
The REN for this product is 0.3B, based on FCC Part 68 test results.  
reference guide  
57  
chapter 9  
notice to all users of the European Economic Area (EEA)  
This product is designed to interwork with the analogue telephone networks in the  
following countries/regions:  
German  
France  
UK  
Netherlands  
Italy  
Spain  
Belgium  
Austria  
Luxembourg  
Denmark  
Finland  
Portugal  
Sweden  
Ireland  
Norway  
Greece  
Switzerland  
Network compatibility depends on customer selected settings, which must be reset to use  
the equipment on a telephone network in a country/region other than where the product  
was purchased. Contact the vendor or Hewlett-Packard Company if addition product  
support is necessary.  
This equipment has been certified by the manufacturer in accordance with Directive  
1999/5/EC (annex II) for Pan-European single-terminal connection to the public switched  
telephone network (PSTN). However, due to differences between the individual PSTNs  
provided in different countries/regions, the approval does not, of itself, give an  
unconditional assurance of successful operation on every PSTN network termination point.  
In the event of problems, you should contact your equipment supplier in the first instance.  
notice to users of the Irish telephone network  
This equipment is designed for DTMF tone dialing and loop disconnect dialing. In the  
unlikely event of problems with loop disconnect dialing, it is recommended to use this  
equipment only with the DTMF tone dial setting.  
notice to users of the German telephone network  
The HP 2170 Series products are designed to connect only to the analogue public-  
switched telephone network (PSTN). Please connect the TAE N telephone connector plug,  
provided with the hp psc 2170 series, into the wall socket (TAE 6) code N. The  
hp psc 2170 series products can be used as a single device and/or in combination (in  
serial connection) with other approved terminal equipment.  
geräuschemission  
LpA < 70 dB  
am Arbeitsplatz  
im Normalbetrieb  
nach DIN 45635 T. 19  
VCCI-2 (Japan)  
58  
hp psc 2170 series  
technical information  
notice to Korean customers  
reference guide  
59  
chapter 9  
60  
hp psc 2170 series  
get hp psc 2170 series support  
10  
This section explains the support services information provided by Hewlett-Packard.  
If you are unable to find the answer you need in the printed or onscreen documentation  
supplied with your product, you can contact one of the HP support services listed in the  
following pages. Some support services are available only in the U.S. and Canada, while  
others are available in many countries/regions worldwide. If a support service number is  
not listed for your country/region, contact your nearest authorized HP dealer for help.  
get support and other information from the internet  
If you have Internet access, you can get help from the following HP Web site:  
The Web site offers technical support, drivers, supplies, and ordering information.  
hp customer support  
Software programs from other companies may be included with your HP PSC. If you  
experience problems with any of those programs, you will receive the best technical  
assistance by calling the experts at that company.  
If you need to contact HP Customer Support, do the following before you call.  
1
Make sure that:  
a. Your unit is plugged in and turned on.  
b. The specified print cartridges are installed correctly.  
c. The recommended paper is properly loaded in the input tray.  
2
Reset your unit:  
a. Turn off the unit using the On button located on the unit’s front panel.  
b. Unplug the power cord from the back of the unit.  
c. Plug the power cord back into the unit.  
d. Turn on the unit using the On button.  
3
4
For more information, check the HP website at:  
If you are still experiencing problems and need to speak with an HP Customer  
Support Representative:  
Have your serial number and service ID ready. To display your serial number,  
on the front panel, press Enter and Start Copy, Black at the same time, until the  
serial number appears in the front-panel display. To display your service ID, on  
the front panel, press Enter and Start Copy, Color at the same time, until SERV  
ID: and the number appear in the front-panel display  
Print a Self-Test Report. See print a self-test report on page 38 for information  
on printing this report.  
Make a color copy.  
Be prepared to describe your problem in detail.  
5
Call HP Customer Support. Be near your unit when you call.  
call in the U.S. during warranty  
Call (208) 323-2551. This service is free during the warranty period; however, your  
standard long-distance phone charges still apply. A fee may apply outside the warranty  
period.  
61  
               
chapter 10  
U.S. phone support is available in both English and Spanish languages 24 hours a day,  
7 days a week (days and hours of support may change without notice).  
call elsewhere in the world  
The numbers listed below are current as of the printing date of this guide. For a list of  
current international HP Support Service numbers, visit this address and choose your own  
country/region or language:  
For Korea, you can also visit this address:  
You can call the HP support center in the following countries/regions. If your country/  
region is not listed, contact your local dealer or nearest HP Sales and Support Office to  
find out how to obtain services.  
Support service is free during the warranty period; however, your standard long-distance  
phone charges will apply. In some cases, a flat fee per single incident will also apply.  
For phone support in Europe, please check for the details and conditions of phone support  
in your country/region by consulting the following Web site:  
Alternatively, you can ask your dealer or call HP at the phone number indicated in this  
booklet.  
As part of our constant efforts to improve our phone support service, we advise you to  
check our website on a regular basis for new information regarding service features and  
delivery.  
country/region  
Algeria1  
hp technical support  
+212 22404 747  
0810-555-5520  
country/region  
Malaysia  
hp technical support  
1-800-805405  
01-800-472-6684  
5258-9922  
Argentina  
Mexico  
Australia  
+61 3 8877 8000  
1902 910 910  
Mexico (Mexico City)  
Austria  
+43 (0) 810 00 6080  
+971 4 883 8454  
+32 (0) 2 626 8806  
+32 (0) 2 626 8807  
(11) 3747 7799  
Morocco1  
Netherlands  
New Zealand  
Norway  
Oman  
+212 22404 747  
+31 (0) 20 606 8751  
+64 (9) 356 6640  
+47 22 11 6299  
+971 4 883 8454  
+971 4 883 8454  
001-800-7112884  
0-800-10111  
Bahrain (Dubai)  
Belgium (Dutch)  
Belgium (French)  
Brazil (Grande Sao Paulo)  
Brazil (Demais Localidades) 0800 157751  
Palestine  
Panama  
Canada during warranty  
(905) 206 4663  
1-877-621-4722  
Canada post-warranty  
(per-call charge)  
Peru  
Caribbean & Central  
America  
1-800-711-2884  
Philippines  
632-867-3551  
Chile  
800-10111  
Poland  
+48 22 865 98 00  
+351 21 3176333  
1-877-232-0589  
China  
86 10 6868 7980  
9-800-114-726  
Portugal  
Puerto Rico  
Qatar  
Colombia  
Costa Rica  
Czech Republic  
0-800-011-0524  
+42 (0) 2 6130 7310  
+971 4 883 8454  
Romania  
+40 1 315 44 42  
01 3154442  
62  
hp psc 2170 series  
   
get hp psc 2170 series support  
country/region  
Denmark  
hp technical support  
+45 39 29 4099  
1-800-225528  
country/region  
Russia, Moscow  
Russia, St. Petersburg  
Saudi Arabia  
hp technical support  
+7 095 797 3520  
+7 812 346 7997  
+800 897 14440  
(65) 6272-5300  
Ecuador  
Europe (English)  
Egypt  
+44 (0) 207 512 5202  
02 532 5222  
Singapore  
Finland  
+358 (0) 203 47 288  
+0836696022  
Slovakia  
+421 2 682 08080  
086 000 1030  
France (0.34 Euro/min.)  
South Africa (RSA)  
Germany (0.12 Euro/min.) +49 (0) 180 52 58 143  
South Africa, Outside Republic +27-11 258 9301  
Greece  
+30 1060 73 603  
+85 (2) 3002 8555  
1800-999-5305  
Spain  
+34 902 321 123  
+46 (0)8 619 2170  
+41 (0) 84 880 1111  
Hong Kong (SAR)  
Guatemala  
Hungary  
Sweden  
Switzerland 2  
Taiwan  
+36 (0) 1 382 1111  
+886-2-2717-0055  
0800 010 055  
India  
1-600-112267  
91 11 682 6035  
Thailand  
+66 (2) 661 4000  
Indonesia  
Ireland  
Israel  
62-21-350-3408  
Tunisia1  
+216 1891 222  
+353 (0) 1 662 5525  
+972 (0) 9 9524848  
+39 0226410350  
Turkey  
+90 216 579 7171  
+7 (380-44) 490-3520  
+971 4 883 8454  
Ukraine  
Italy  
United Arab Emirates  
United Kingdom  
Japan  
0570 000 511  
+81 3 3335 9800  
+44 (0) 207 512 52 02  
Jordan  
+971 4 883 8454  
Venezuela  
0800-47468368 or  
800-477-7777  
Korea (Seoul)  
Korea (outside Seoul)  
+82 (2) 3270 0700  
080 999 0700  
Venezuela (Caracas)  
(502) 207-8488  
Kuwait  
+971 4 883 8454  
+971 4 883 8454  
Vietnam  
Yemen  
84 (0) 8-823-4530  
+971 4 883 8454  
Lebanon  
1 This Call Center supports French speaking customers from the following countries/regions: Morocco, Tunisia, and  
Algeria.  
2 This Call Center supports German, French and Italian speaking customers in Switzerland.  
call in Australia post-warranty  
If your product is not under warranty, you can call 03 8877 8000. A per-incident, out-of-  
warranty support fee of $27.50 (inc GST) will be charged to your credit card. You can  
also call 1902 910 910 ($27.50 charged to your phone account) from 9:00 A.M. to  
5:00 P.M. Monday through Friday. (Charges and support hours are subject to change  
without notice.)  
prepare your unit for shipment  
If after contacting HP Customer Support or returning to the point of purchase, you are  
requested to send your unit in for service, please follow the power off and rebox steps  
below to avoid further damage to the HP product.  
reference guide  
63  
 
chapter 10  
1
Turn on the unit.  
Disregard steps 1 through 6, if your unit will not turn on and the print carriage is in  
the home position. You will not be able to remove the print cartridges. Proceed to  
step 7.  
2
3
Open the print cartridge access door.  
Remove the print cartridges from their holders, and lower the latches. See replace  
the print cartridges on page 39 for information on removing the print cartridges.  
Place cartridges in an airtight bag.  
Caution! Remove both print cartridges and lower both latches. Failure to  
do so may damage your unit.  
4
5
6
Turn off the unit.  
Close the print cartridge access door.  
Pack the unit for shipment using adequate packing materials.  
Shipping damage caused by improper packaging and/or improper transportation  
is not covered under the warranty.  
7
8
Place the return shipping label on the outside of the box.  
Include the following items in the box:  
A brief description of symptoms for service personnel (samples of print quality  
problems are helpful).  
A copy of the sales slip or other proof of purchase to establish the warranty  
coverage period.  
Your name, address, and a phone number where you can be reached during  
the day.  
hp distribution center  
To order HP PSC software, a copy of the printed Reference Guide, a setup poster, or other  
customer-replaceable parts, do one of the following:  
In the U.S. or Canada, call (208) 323 2551.  
Visit this website:  
64  
hp psc 2170 series  
   
warranty information  
11  
hp psc 2170 series  
Duration of Limited Warranty (hardware and labor): 1 Year  
Duration of Limited Warranty (CD media): 90 Days  
Duration of Limited Warranty (print cartridges): Until the HP ink is depleted or the “end of  
warranty” date printed on the cartridge has been reached, whichever occurs first.  
warranty service  
express service  
To obtain HP express repair service, the customer must contact an HP service office or an  
HP Customer Support Center for basic troubleshooting first. See hp customer support on  
page 61 for steps to take before calling Customer Support.  
If a customer unit needs a minor part replacement and these parts can normally be  
replaced by the customer, the customer-replaceable components may be serviced through  
expedited part shipment. In this event, HP will prepay shipping charges, duty and taxes;  
provide telephone assistance on replacement of the component; and pay shipping  
charges, duty, and taxes for any part that HP asks to be returned.  
The HP Customer Support Center may direct customers to designated authorized service  
providers who are certified by HP to service the HP product.  
warranty upgrades  
Upgrade your standard factory warranty to a total of three years with the  
HP SUPPORTPACK. Service coverage begins on product purchase date and the pack must  
be purchased within the first 180 days of product purchase. This program offers phone  
support from 6:00 A.M. to 10:00 P.M. Mountain Standard Time (MST) Monday through  
Friday and 9:00 A.M. to 4:00 P.M. (MST) on Saturdays. If during your technical support  
call it is determined that you need a replacement product, then HP will ship you this  
product next business day free of charge. Available in U.S. only.  
For more information, please call 1-888-999-4747 or visit the following HP Web site:  
Outside the U.S., please call your local HP Customer Support office. See call elsewhere in  
the world on page 62 for a list of international Customer Support numbers.  
returning your hp psc 2170 series for service  
Before returning your HP PSC for service, you must call HP Customer Support. See  
hp customer support on page 61 for steps to take before calling Customer Support.  
hewlett-packard limited global warranty statement  
extent of limited warranty  
Hewlett-Packard (“HP”) warrants to the end-user customer (“Customer”) that each HP PSC  
2170 Series product (“Product”), including related software, accessories, media, and  
supplies, shall be free from defects in material and workmanship for the duration, which  
begins on the date of purchase by the Customer.  
65  
                 
chapter 11  
For each software Product, HP’s limited warranty applies only to a failure to execute  
programming instructions. HP does not warrant that the operation of any Product shall be  
uninterrupted or error free.  
HP’s limited warranty covers only those defects which arise as a result of normal use of a  
Product, and does not cover any other problems, including those which arise as a result  
of (a) improper maintenance or modification, (b) software, accessories, media, or  
supplies not provided or supported by HP, or (c) operation outside the Product’s  
specifications.  
For any hardware Product, the use of a non-HP print cartridge or a refilled print cartridge  
does not affect either the warranty to the Customer or any HP support contract with the  
Customer. However, if Product failure or damage is attributable to the use of a non-HP or  
refilled print cartridge, HP shall charge its standard labor and materials charges to service  
the Product for the failure or damage.  
If HP receives, during the applicable warranty period, notice of a defect in any Product,  
HP shall either repair or replace the defective Product, at HP’s option. Where labor  
charges are not covered by HP’s limited warranty, repairs shall be at HP’s standard  
charges for labor.  
If HP is unable to repair or replace, as applicable, a defective Product which is covered  
by HP’s warranty, HP shall, within a reasonable time after being notified of the defect,  
refund the purchase price for the Product.  
HP shall have no obligation to repair, replace, or refund until the Customer returns the  
defective Product to HP.  
Any replacement product may be either new or like-new, provided that it has functionality  
at least equal to that of the Product being replaced.  
HP products, including each Product, may contain remanufactured parts, components, or  
materials equivalent to new in performance.  
HP's limited warranty for each Product is valid in any country/region or locality where HP  
has a support presence for the Product and where HP has marketed the Product. The level  
of warranty service may vary according to local standards. HP shall have no obligation  
to alter the form, fit, or function of the Product in order to make it operate in a country/  
region or locality for which the Product was never intended to operate.  
limitations of warranty  
TO THE EXTENT ALLOWED BY LOCAL LAW, NEITHER HP NOR ITS THIRD PARTY  
SUPPLIERS MAKE ANY OTHER WARRANTY OR CONDITION OF ANY KIND, WHETHER  
EXPRESS OR IMPLIED, WITH RESPECT TO THE COVERED HP PRODUCTS, AND  
SPECIFICALLY DISCLAIM THE IMPLIED WARRANTIES OR CONDITIONS OF  
MERCHANTABILITY, SATISFACTORY QUALITY, AND FITNESS FOR A PARTICULAR  
PURPOSE.  
limitations of liability  
To the extent allowed by local law, the remedies provided in this Limited Warranty  
Statement are the Customer’s sole and exclusive remedies.  
TO THE EXTENT ALLOWED BY LOCAL LAW, EXCEPT FOR THE OBLIGATIONS  
SPECIFICALLY SET FORTH IN THIS LIMITED WARRANTY STATEMENT, IN NO EVENT  
SHALL HP OR ITS THIRD PARTY SUPPLIERS BE LIABLE FOR DIRECT, INDIRECT, SPECIAL,  
INCIDENTAL, OR CONSEQUENTIAL DAMAGES, WHETHER BASED ON CONTRACT,  
TORT, OR ANY OTHER LEGAL THEORY AND WHETHER ADVISED OF THE POSSIBILITY  
OF SUCH DAMAGES.  
local law  
This Limited Warranty Statement gives the Customer specific legal rights. The Customer  
may also have other rights which vary from state to state in the United States, from  
province to province in Canada, and from country/region to country/region elsewhere  
in the world.  
66  
hp psc 2170 series  
warranty information  
To the extent this Limited Warranty Statement is inconsistent with local law, this Statement  
shall be deemed modified to be consistent with such local law. Under such local law,  
certain disclaimers and limitations of this Statement may not apply to the Customer. For  
example, some states in the United States, as well as some governments outside the United  
States (including provinces in Canada), may:  
Preclude the disclaimers and limitations in this Statement from limiting the statutory rights  
of a consumer (e.g. the United Kingdom);  
Otherwise restrict the ability of a manufacturer to enforce such disclaimers or limitations;  
or  
Grant the Customer additional warranty rights, specify the duration of implied warranties  
which the manufacturer cannot disclaim, or not allow limitations on the duration of implied  
warranties.  
FOR CONSUMER TRANSACTIONS IN AUSTRALIA AND NEW ZEALAND, THE TERMS  
IN THIS LIMITED WARRANTY STATEMENT, EXCEPT TO THE EXTENT LAWFULLY  
PERMITTED, DO NOT EXCLUDE, RESTRICT, OR MODIFY, AND ARE IN ADDITION TO,  
THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THE COVERED  
HP PRODUCTS TO SUCH CUSTOMERS.  
reference guide  
67  
chapter 11  
68  
hp psc 2170 series  
index  
enhancements 27  
Numerics  
4-by-6 inch photo paper  
load 12  
lighten 27  
make a poster 30  
make copies 25  
G
A
additional specifications 55  
adjust settings  
view angle 47  
reduce 26  
align print cartridges 41  
set number of copies 5, 26  
several copies on a page 29  
special copy jobs 28  
specifications 54  
speed 26  
B
HP Director  
banner paper  
tips on loading 14  
best copy quality 26  
buttons  
review 6  
stop 31  
HP papers  
HP Photo & Imaging  
Gallery 19, 34  
HP PSC  
front panel 3  
setup 6  
Start Black 33  
Start Color 33  
call from U.S. 61  
C
D
cancel  
darken a copy 27  
change for copy 27  
restore factory defaults 42  
copy 31  
scan 34  
I
cartridges  
cartridges  
align 41  
replace 39  
inkjet paper  
E
load 13  
clean  
insert  
print cartridges 42  
the exterior 37  
the glass 37  
enlarge a copy 26, 28  
photo card 18  
intensity of color copy 27  
introduction  
to the HP Director 6  
iron-on T-shirt transfers 30  
envelopes  
the lid backing 37  
environmental product  
stewardship program 55  
environmental specifications 55  
color  
intensity of copy 27  
CompactFlash 17  
contact Customer Support 61  
continuous paper  
tips on loading 14  
contrast  
L
F
change for copying 27  
restore 42  
fast copy quality 26  
fit to page 28  
front panel  
lamp power save mode 42  
lid backing  
front-panel display 47  
clean 37  
copy  
light power save mode 42  
lighten or darken copies 27  
load  
button 3  
change default settings 27  
color intensity 27  
darken 27  
display 3  
features 3  
scan from 33  
scroll speed of display 43  
change the paper type 14  
envelopes 11  
defaults 27  
enhance photo colors 27  
original on the glass 9  
69  
 
paper 9  
CompactFlash 17  
HP Photo & Imaging  
photo paper 12  
postcards 12, 13  
print cartridges 39  
set the paper size 14  
tips 13  
scan 20  
insert a card 18  
inserted incorrectly 18  
options menu 23  
print a DPOF file 22  
print a proof sheet 19  
print individual photos 21  
save files to computer 18  
scan a proof sheet 20  
SmartMedia 17  
what is a photo card 17  
photo mode enhancement 28  
photo paper  
select photos 19  
protector  
M
maintenance  
quality  
align print cartridges 41  
clean print cartridges 42  
clean the exterior 37  
clean the glass 37  
clean the lid backing 37  
power save mode time 42  
replace print cartridges 39  
restore factory defaults 42  
self-test report 38  
copy 26  
quick start 3  
review the HP Director 6  
use with a computer 6  
R
reduce a copy 26, 28  
regulatory notices 56  
remove software 48  
reports  
load 12  
photos  
memory card, see photo card  
Memory Stick 17  
menus  
enhance copy 28  
enhance copy color 27  
print directly from photo  
card 21  
self-test 38  
copy setup 31  
resize a copy 5, 26, 28  
restore factory settings 42  
returning your HP PSC 2170  
Series for service 65  
maintenance 43  
print reports 43  
multiple copies on a page 29  
print individual photos 21  
select on proof sheet 19  
physical specifications 55  
load 12, 13  
poster  
N
S
normal copy quality 26  
number of copies  
set 5, 26  
save  
a scanned image 33  
photos to computer 18  
O
power save mode setup 42  
power save mode time 42  
power specifications 55  
print  
options menu  
different destination 34  
from front panel 33  
photo card commands 23  
order print cartridges 74  
originals  
how to place on glass 9  
output tray 14  
to HP Photo & Imaging  
individual photos 21  
margin specifications 53  
photos directly from photo  
extender 11  
scroll speed  
front panel display 43  
number of copies 26  
power save mode 42  
view angle 47  
settings  
P
paper  
proof sheet 19  
change the type 14  
load 9  
paper size specifications 52  
set the size 14  
specifications 52  
tips on loading 13  
paper-tray  
capacities 52  
load 9  
phone numbers  
support services 61  
photo card  
to banner paper 14  
align 41  
clean 42  
handling 38  
protector 38  
best copy quality 26  
copy 27  
copy a photo 28  
copy color intensity 27  
replace 39  
store 38  
prompt delay  
set 43  
70  
hp psc 2170 series  
copy defaults 27  
copy quality 26  
environmental 55  
paper-tray capacities 52  
power 55  
print 53  
troubleshooting, remove and  
reinstall software 48  
T-shirt transfer 30  
copy speed 26  
darken a copy 27  
enlarge a copy 26  
fast copy quality 26  
lighten a copy 27  
normal copy quality 26  
power save mode 42  
prompt delay 43  
reduce a copy 26  
scroll speed 43  
front panel features 3  
U
stop  
USB cable installation 48  
text enhancement 27  
scan 34  
V
setup  
support 61  
additional information 45  
button 6  
SmartMedia 17  
software  
introduction 6  
remove and reinstall 48  
specifications  
system requirements 51  
W
warranty 61  
service 65  
statement 65  
upgrades 65  
T
telephone numbers 61  
text  
enhance copy 27  
transparency film  
additional 55  
copy 54  
71  
72  
hp psc 2170 series  
declaration of conformity  
According to ISO/IEC Guide 22 and EN 45014  
Manufacturer’s Name and Address:  
Hewlett-Packard Company, 16399 West Bernardo Drive, San Diego, CA 92127-1899, USA  
declares that the  
product  
Product Name:  
hp psc 2170 series (Q3066A)  
Model Number(s):  
psc 2170 (Q3067A), psc 2175 (Q3068A), psc 2175xi (Q3069A), psc  
2175v (Q3070A), psc 2171 (Q3072A), psc 2179 (Q3071A)  
Product Options:  
All  
conforms to the following Product Specifications:  
Safety:  
EN60950:1992 +A1, A2, A3, A4 & A11  
IEC60950:1991 +A1, A2, A3 & A4  
UL1950/CSA 22.2 No. 950, 3rd Edn: 1995  
NOM-019-SCFI-1993  
EMC:  
CISPR22:1993 +A1 & A2 / EN55022:1994, +A1 & A2 -Class B  
CISPR24:1997/EN55024:1998  
IEC 61000-3-2:1995 / EN61000-3-2:1995  
IEC 61000-3-3:1994 / EN61000-3-3:1995  
AS/NZS 3548: 1992  
CNS13438  
FCC Part 15-Class B / ICES-003, Issue 2 / VCCI-2  
GB 9254-1998  
Supplementary Information  
The Product herewith complies with the requirements of the Low Voltage Directive 73/23/EEC, the  
EMC Directive 89/336/EEC and carries the CE marking accordingly.  
European Contact for regulatory topics only: Your local Hewlett-Packard Sales and Service Office  
or  
Hewlett-Packard GmbH.  
Department HQ-TRE, Herrenberger Strasse 140, D-71034 Böblingen, Germany (FAX + 49-7031-  
14-3143)  
order media  
To order media such as HP Premium Inkjet Paper, HP Premium Inkjet  
Transparency Film, HP Iron-On T-shirt Transfer paper, or HP Greeting  
Cards, go to  
For orders in countries other than the U.S. and Canada, select other  
countries, then click Yes to leave hpshopping.com. From this website, you  
can access hpshopping.com for your specific language or region.  
order print cartridges  
print cartridges  
hp reorder number  
HP black print cartridge  
HP black print cartridge  
#56, 19 ml black print cartridge  
#27, 10 ml black print cartridge  
HP color print cartridge  
HP photo color print cartridge  
HP tricolor print cartridge  
#57, 17 ml color print cartridge  
#58, 17 ml color print cartridge  
#28, 8 ml color print cartridge  
If you have Internet access, you can get more information from the  
HP website at:  
Visit the hp psc information center  
It has everything you need to get the most value from your HP PSC.  
Technical Support  
Supplies and Ordering Information  
Project Tips  
Ways to Enhance Your Product  
© 2003 Hewlett-Packard Company  
Printed in the U.S.A., Mexico, Germany, or Korea.  
*Q3066-90152*  
*Q3066-90152*  
Q3066-90152  
 

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