General Electric Air Conditioner AGE14 User Manual

Safety Instructions . . . . . . . . .2, 3  
Owner’s Manual and  
Installation Instructions  
Operating Instructions . . . . . . .4, 5  
Care and Cleaning . . . . . . . . . . .6  
AGE14  
AGE18  
AGE21  
Installation Instructions  
Preparing to Install the  
Air Conditioner . . . . . . . . . . . . . .7  
Window Installation . . . . . . . .8–12  
Troubleshooting Tips . . . . .13–15  
Normal Operating Sounds . . . . .15  
Consumer Support  
Consumer Support . . . .Back Cover  
Product Registration . . . . . . .17, 18  
Warranty . . . . . . . . . . . . . . . . . . .19  
Write the model and serial numbers here:  
Model # __________________________  
Serial # __________________________  
Find these numbers on a label on the  
side of the air conditioner.  
3828A201514N 49-7508 12-04 JR  
WARNING!  
USE OF EXTENSION CORDS–115-Volt models only  
Because of potential safety hazards under certain  
conditions, we strongly recommend against the  
use of an extension cord.  
CAUTION:  
DO NOT use an extension  
cord with any of the 230/208 volt models.  
However, if you must use an extension cord,  
it is absolutely necessary that it be a UL-listed,  
14 gauge, 3-wire grounding type appliance  
extension cord having a grounding type plug  
and outlet and that the electrical rating of the  
cord be 15 amperes (minimum) and 125 volts.  
USE OF ADAPTER PLUGS–115-Volt models only  
When disconnecting the power cord from the  
Because of potential safety hazards under certain  
conditions, we strongly recommend against the use  
of an adapter plug.  
adapter, always hold the adapter in place with  
one hand while pulling the power cord plug  
with the other hand. If this is not done, the  
adapter ground terminal is very likely to break  
with repeated use.  
However, if you must use an adapter, where  
local codes permit, a temporary connection may  
be made to a properly grounded 2-prong wall  
outlet by use of a UL-listed adapter available  
at most local hardware stores.  
If the adapter ground terminal breaks, DO NOT  
USE the air conditioner until a proper ground  
has been established.  
The larger slot in the adapter must be aligned  
with the larger slot in the wall outlet to provide  
proper polarity in the connection of the  
power cord.  
Attaching the adapter ground terminal to a wall outlet  
cover screw does not ground the appliance unless the  
cover screw is metal, and not insulated, and the wall  
outlet is grounded through the house wiring. You should  
have the circuit checked by a qualified electrician to  
make sure the outlet is properly grounded.  
READ AND FOLLOW THIS SAFETY INFORMATION CAREFULLY.  
SAVE THESE INSTRUCTIONS  
3
About the controls on the air conditioner.  
Features and appearance will vary.  
LOW  
COOL  
TEMP CONTROL  
MODE CONTROL  
Controls  
Temp Control  
Mode Control  
The temp control is used to maintain the  
room temperature. The compressor will  
cycle on and off to keep the room at the  
same level of comfort. Turn the knob  
clockwise to COOLER (blue) and the  
indoor air will become cooler. Turn the  
knob counterclockwise to WARMER (red)  
and the indoor air will become warmer.  
HIGH COOL and LOW COOL provide cooling  
with different fan speeds.  
HIGH HEAT and LOW HEAT provide heating  
with different fan speeds.  
FAN settings provide air circulation and  
filtering without cooling or heating.  
NOTE: If you move the mode control from a  
cool setting to OFF, a fan setting, or a heat  
setting wait at least 3 minutes before switching  
back to a cool setting.  
Cooling Descriptions  
For Normal Cooling—Select HIGH COOL or  
LOW COOL with the temp control at  
midpoint.  
For Maximum Cooling—Select HIGH COOL  
with the temp control turned clockwise  
as far as possible.  
For Quieter & Nighttime Cooling—Select  
LOW COOL with the temp control at  
midpoint.  
Heating Descriptions  
For Normal Heating—Select HIGH HEAT or  
LOW HEAT with the temp control at  
midpoint.  
For Maximum Heating—Select HIGH HEAT  
with the temp control turned counter-  
clockwise as far as possible.  
For Quieter & Nighttime Heating—Select  
LOW HEAT with the temp control at  
midpoint.  
4
Additional controls and important information.  
Vent Control  
The vent control is located above the  
control knobs.  
To open the vent, pull the lever toward you.  
To close it, push it in.  
When set at CLOSE, only the air inside the room  
will be circulated and conditioned. When set  
at OPEN, some inside air is exhausted outside.  
Air Direction—Side-to-Side  
CIRCULAIRE (on some models)  
For fixed side-to-side air direction, set the  
Circulaire switch to ON until the desired air  
direction is obtained, then move it to OFF.  
For continuous side-to-side air circulation  
(cool settings only), set the Circulaire  
switch to ON.  
Air Direction—Up and Down  
Fingertip pressure on the bank of horizontal  
louvers adjusts the air direction up or down.  
5
Care and cleaning of the air conditioner.  
Grille and Case  
Turn the air conditioner off and remove the  
plug from the wall outlet before cleaning.  
To clean, use water and a mild detergent.  
Do not use bleach or abrasives.  
Outdoor Coils  
The coils on the outdoor side of the air  
conditioner should be checked regularly.  
If they are clogged with dirt or soot they  
may be professionally steam cleaned,  
a service available through your GE  
service outlet.  
Air Filter  
The air filter behind the front grille should be  
checked and cleaned at least every 30 days or  
more often if necessary.  
Clean the filter with warm, soapy water. Rinse  
and let the filter dry before replacing it.  
CAUTION:  
DO NOT operate the air  
conditioner without a filter because dirt and lint will  
clog it and reduce performance.  
To remove (on some models):  
To remove (on some models):  
Open the inlet grille upward by pulling  
out the bottom of the inlet grille.  
Open the inlet grille downward by pulling  
out the top of the inlet grille.  
1
1
Using the tab, pull up slightly on the  
filter to release it and pull it down.  
Using the tab, push down slightly on the  
filter to release it and pull it up.  
2
2
6
Installation  
Instructions  
Air Conditioner  
BEFORE YOU BEGIN  
CAUTION:  
Do not, under any circumstances, cut or  
remove the third (ground) prong from the  
power cord.  
Read these instructions completely  
and carefully.  
Do not change the plug on the power cord  
of this air conditioner.  
IMPORTANT Save these  
instructions for local inspector’s use.  
Aluminum house wiring may present special  
problems—consult a qualified electrician.  
IMPORTANT Observe all  
governing codes and ordinances.  
Note to Installer – Be sure to leave these  
instructions with the Consumer.  
TOOLS YOU WILL NEED  
Note to Consumer – Keep these  
instructions for future reference.  
Skill level – Installation of this appliance  
requires basic mechanical skills.  
Completion time – Approximately 1 hour  
Phillips head screwdriver  
Flat-blade screwdriver  
We recommend that two people install  
this product.  
Proper installation is the responsibility  
of the installer.  
Product failure due to improper installation  
is not covered under the Warranty.  
ELECTRICAL REQUIREMENTS  
Pencil  
Ruler or tape measure  
Some models require a 115/120-volt a.c.,  
60 Hz grounded outlet protected with a  
15-amp time delay fuse or circuit breaker.  
The 3-prong grounding plug minimizes the  
possibility of electric shock hazard. If the wall  
outlet you plan to use is only a 2-prong outlet,  
it is your responsibility to have it replaced with  
a properly grounded 3-prong wall outlet.  
Level  
Scissors or knife  
Some models require 230/208-volt a.c.,  
protected with a time delay fuse or circuit  
breaker. These models should be installed  
on their own single branch circuit for  
best performance and to prevent  
overloading house or apartment wiring  
circuits, which could cause a possible  
fire hazard from overheating wires.  
Power cord may include a current interrupter  
device. A test and reset button is provided on  
the plug case. The device should be tested on a  
periodic basis by first pressing the TEST button  
and then the RESET button. If the TEST button  
does not trip or if the RESET button will not stay  
engaged, discontinue use of the air conditioner  
and contact a qualified service technician.  
7
Installation Instructions  
PARTS INCLUDED  
(Appearance may vary)  
Window  
sash seal  
Top  
Left  
accordion  
panel  
mounting  
Foam top  
rail  
window gasket  
Top mounting  
rail seal strip  
Frame guide (2)  
Right  
accordion  
panel  
Sill bracket (2)  
Support bracket (2)  
Window locking  
bracket  
Type A (14)  
Type B (7)  
Type C (5)  
Type D (2)  
Carriage Bolt (2)  
Lock Nut (4)  
8
Installation Instructions  
2
WINDOW REQUIREMENTS  
STORM WINDOW REQUIREMENTS  
1
These instructions are for a standard  
double-hung window. You will need to  
modify them for other types of windows.  
The air conditioner can be installed  
without the accordion panels if needed  
to fit in a narrow window. See the  
window opening dimensions.  
All supporting parts must be secured  
to firm wood, masonry or metal.  
The electrical outlet must be within  
reach of the power cord.  
A storm window frame will not allow the  
air conditioner to tilt toward the outside,  
and will keep it from draining properly.  
To adjust for this, attach a piece of wood  
to the stool.  
WOOD PIECES–  
WIDTH: 2″  
LENGTH: Long enough to fit inside the  
window frame.  
THICKNESS: To determine the thickness,  
place a piece of wood on the stool to  
make it 1/2higher than the top of the  
storm window frame.  
Attach securely with nails or screws  
provided by the installer.  
Wood  
1/2higher  
than frame  
18min.  
Stool  
29to 41″  
(With accordion panels)  
Storm  
window  
frame  
2614min.  
(Without accordion panels)  
9
Installation Instructions  
REMOVE THE AIR CONDITIONER  
FROM THE CASE  
PREPARE THE WINDOW AND  
THE CASE (CONT.)  
3
4
Remove the 2 shipping screws from the  
back of the case.  
Carefully insert the plastic frame guides  
into the bottom of the case on each side.  
B
A
Remove the 2 screws on each side of the  
case. Keep these for later use.  
B
Bottom of case  
Shipping screws  
Frame guide  
Remove the backing from the top mounting  
rail seal strip and attach it to the bottom of  
the top mounting rail.  
C
Slide the air conditioner from the case by  
gripping the base pan handle and pulling  
forward while bracing the case.  
C
Install the top mounting rail with 3 type A  
screws on the inside of the case. Insert the  
frames for the accordion panels into the top  
mounting rail and the frame guides. Attach  
the accordion panels to the side of the case  
using 5 type A screws on each side.  
D
4
PREPARE THE WINDOW AND  
THE CASE  
Top mounting rail  
Cut the window sash seal to the proper  
length. Peel off the backing and attach the  
seal to the underside of the window sash.  
A
Frame guides  
10  
Installation Instructions  
PREPARE THE WINDOW  
Loosely attach the sill brackets to the  
support brackets using the 2 carriage bolts  
and 2 lock nuts.  
6 INSTALL THE CASE IN THE  
5
WINDOW (CONT.)  
A
Adjust the carriage bolts and the lock nuts  
in each support so that the case is installed  
with a slight tilt to the outside. Use a level;  
about 1/3 bubble will be the correct case  
slant to the outside. Tighten the bolts.  
D
Support bracket  
Carriage  
bolt  
Lock nut  
CAUTION: DO NOT drill a hole in the base pan.  
The unit is designed to operate with  
approximately 1/2of water in the base pan.  
Sill bracket  
Secure the case to the window stool by  
using 3 type B screws.  
E
Open the window and mark the centerline  
of the window stool. Measure and mark 11″  
to the left and right of the centerline.  
B
Centerline  
Pull the accordion panels to each window  
F
sash track. Attach them on each side to the  
window sash and the window stool using  
4 type C screws.  
INSTALL THE CASE IN THE  
WINDOW  
6
Align the inside edge of the sill brackets  
with the 11marks from the centerline and  
attach them to the window sill using 2 type  
B screws on each side.  
A
B
Carefully place the case on the window  
stool aligning the center front on the  
bottom with the centerline marked on the  
window stool. Close the window making  
sure the window sash is behind the top  
mounting rail.  
Using the larger diameter hole in the case,  
attach the brackets to the case using two  
type D screws and 2 lock nuts on each side.  
C
11  
Installation Instructions  
INSTALL A SUPPORT BRACKET  
INSTALL THE AIR CONDITIONER  
7
8
AND THE FOAM TOP WINDOW  
GASKET  
IN THE CASE  
Slide the air conditioner into the case.  
Reinstall the 2 screws removed earlier on  
each side of the case.  
A
Attach a support bracket with a Type C  
screw.  
A
Before installing the front grille, pull out the  
vent control lever located above the unit  
control knobs, as shown.  
B
Cut the foam top window gasket to the  
window width.  
B
C
Stuff the foam between the glass and the  
window to prevent air and insects from  
getting into the room.  
Attach the front grille to the case by inserting  
the tabs on the grille into the slots on the  
front of the case. Push the grille in until it  
snaps into place.  
C
Guide the lever carefully  
through the grille as you  
push it in.  
Lift the inlet grille and secure the front  
frame with a type A screw through the  
front grille. Lower the inlet grille back into  
place.  
D
12  
Before you call for service…  
Troubleshooting Tips  
Save time and money! Review the chart below first  
and you may not need to call for service.  
Problem  
Possible Causes  
What To Do  
Air conditioner  
does not start  
The air conditioner  
is unplugged  
Make sure the air conditioner plug is pushed completely  
into the outlet.  
The fuse is blown/circuit  
breaker is tripped  
Check the house fuse/circuit breaker box and replace  
the fuse or reset the breaker.  
Power failure  
If power failure occurs, turn the air conditioner OFF.  
When power is restored, wait 3 minutes to restart the  
air conditioner to prevent tripping of the compressor  
overload.  
The current interrupter  
device is tripped  
Press the RESET button located on the power cord plug.  
If the RESET button will not stay engaged, discontinue  
use of the air conditioner and contact a qualified service  
technician.  
Air conditioner  
freezing up  
Ice blocks the air flow  
and stops the air conditioner  
from cooling the room  
Set the mode control at FAN or HIGH COOL with the  
temp control at a warmer setting.  
Air conditioner does not  
cool as it should  
Airflow is restricted  
Make sure there are no curtains, blinds or furniture  
blocking the front of the air conditioner.  
The temp control may  
not be set correctly  
Turn the temperature knob clockwise as far as possible.  
The air filter is dirty  
Clean the filter at least every 30 days. See the Operating  
Instructions section.  
The room may have been hot  
Cold air is escaping  
When the air conditioner is first turned on you need  
to allow time for the room to cool down.  
Check for open furnace floor registers and  
cold air returns.  
Set the air conditioner’s vent to the closed position.  
See “Air conditioner freezing up” below.  
Cooling coils have iced up  
Airflow is restricted  
Air conditioner does not  
warm as it should  
Make sure there are no curtains, blinds or furniture  
blocking the front of the air conditioner.  
The temp control may  
not be set low enough  
Turn the knob counterclockwise as far as possible.  
The lowest setting provides maximum warming.  
The air filter is dirty  
Clean the filter at least every 30 days. See the Operating  
Instructions section.  
The room may have been cold  
Warm air is escaping  
When the air conditioner is first turned on, you need to  
allow time for the room to warm up.  
Check for open furnace floor registers and  
cold air returns.  
13  
Before you call for service…  
Troubleshooting Tips  
Problem  
Possible Causes  
What To Do  
Water drips outside  
Excessively hot and  
humid weather  
This is normal.  
Water drips indoors  
The air conditioner is not  
tilted to the outside  
For proper water disposal, make sure the air conditioner  
slants slightly from the case front to the rear.  
Water collects in  
base pan  
Moisture is removed from  
indoor air and drains into  
rear of a cabinet where a fan  
blows it against the outdoor  
condenser coil  
This is normal for a short period in areas with  
little humidity; normal for a longer period in very  
humid areas.  
14  
Normal Operating Sounds  
I You may hear a pinging noise caused by  
water being picked up and thrown against  
the condenser on rainy days or when the  
humidity is high. This design feature helps  
remove moisture and improve efficiency.  
I Water will collect in the base pan during  
high humidity or on rainy days. The water  
may overflow and drip from the outdoor  
side of the unit.  
I The fan may run even when the compressor  
I You may hear the thermostat click when  
does not.  
the compressor cycles on and off.  
15  
Notes.  
16  
GE Service Protection Plus  
GE, a name recognized worldwide for quality and dependability, offers you  
Service Protection Plus —comprehensive protection on all your appliances—  
No Matter What Brand!  
Benefits Include:  
Backed by GE  
All brands covered  
Unlimited service calls  
All parts and labor costs included  
No out-of-pocket expenses  
No hidden deductibles  
One 800 number to call  
We’ll Cover Any Appliance.  
Anywhere. Anytime.*  
You will be completely satisfied with our service protection or you may request your money back  
on the remaining value of your contract. No questions asked. It’s that simple.  
Protect your refrigerator, dishwasher, washer and dryer, range, TV, VCR and much more—any brand!  
Plus there’s no extra charge for emergency service and low monthly financing is available. Even icemaker  
coverage and food spoilage protection is offered. You can rest easy, knowing that all your valuable  
household products are protected against expensive repairs.  
Place your confidence in GE and call us in the U.S. toll-free at 800.626.2224  
for more information.  
*All brands covered, up to 20 years old, in the continental U.S.  
Cut here  
Please place in envelope and mail to:  
General Electric Company  
Warranty Registration Department  
P.O. Box 32150  
Louisville, KY 40232-2150  
17  
Consumer Product Ownership Registration  
Dear Customer:  
Thank you for purchasing our product and thank you for placing your confidence in us.  
We are proud to have you as a customer!  
Follow these three steps to protect your new appliance investment:  
Complete and mail  
your Consumer  
After mailing the  
registration below,  
store this document  
in a safe place. It  
contains information  
you will need should  
you require service.  
Our service number is  
Read your Owner’s  
Manual carefully.  
It will help you  
operate your new  
appliance properly.  
Product Ownership  
Registration today.  
Have the peace of  
mind of knowing we  
can contact you in  
the unlikely event of  
safety modification.  
a
1
800.GE.CARES  
2 3  
(800.432.2737).  
Model Number  
Serial Number  
Important: If you did not get a registration card with your  
product, detach and return the form below to  
ensure that your product is registered, or register  
Cut here  
Consumer Product Ownership Registration  
Model Number  
Serial Number  
Mr. I Ms. I  
Mrs. I  
Miss I  
First  
Name  
Last  
Name  
Street  
Address  
Apt. #  
City  
E-mail Address*  
Zip  
Code  
State  
Date Placed  
In Use  
Month  
Phone  
Number  
_
_
Day  
Year  
* Please provide your e-mail address to receive, via e-mail, discounts, special offers and other important  
communications from GE Appliances (GEA).  
I Check here if you do not want to receive communications from GEA’s carefully selected partners.  
FAILURE TO COMPLETE AND RETURN THIS CARD DOES NOT DIMINISH YOUR  
WARRANTY RIGHTS.  
GE Appliances  
GE Consumer & Industrial  
on “Privacy Policy” or call 800.626.2224.  
Louisville, Kentucky  
18  
Air Conditioner Warranty.  
All warranty service provided by our Factory Service Centers,  
Staple your receipt here.  
Proof of the original purchase  
date is needed to obtain service  
under the warranty.  
®
or an authorized Customer Care technician. To schedule service,  
on-line, 24 hours a day, visit us at GEAppliances.com, or call  
800.GE.CARES (800.432.2737).  
For The Period Of: We Will Replace:  
One Year  
From the date of the  
original purchase  
Any part of the air conditioner which fails due to a defect in materials or workmanship.  
During this full one-year warranty, we will also provide, free of charge, all labor and in-home  
service to replace the defective part.  
Five Years  
From the date of the  
original purchase  
Any part of the sealed refrigerating system (the compressor, condenser, evaporator and  
all connecting tubing) which fails due to a defect in materials or workmanship. During this  
four-year additional warranty, we will also provide, free of charge, all labor and in-home service  
to replace the defective part.  
What Is Not Covered:  
IService trips to your home to teach you how to  
use the product.  
IReplacement of house fuses or resetting of circuit  
breakers.  
IImproper installation, delivery or maintenance. If you  
have an installation problem, or if the air conditioner  
is of improper cooling capacity for the intended use,  
contact your dealer or installer. You are responsible  
for providing adequate electrical connecting facilities.  
IFailure due to corrosion on models not corrosion-  
protected.  
IDamage to the product caused by improper power supply  
voltage, accident, fire, floods or acts of God.  
IIncidental or consequential damage caused by possible  
defects with this air conditioner.  
IFailure of the product resulting from modifications to  
the product or due to unreasonable use including failure  
to provide reasonable and necessary maintenance.  
IDamage caused after delivery.  
IIn commercial locations labor necessary to move the  
unit to a location where it is accessible for service  
by an individual technician.  
This warranty is extended to the original purchaser and any succeeding owner for products purchased for home  
use within the USA. In Alaska, the warranty excludes the cost of shipping or service calls to your home.  
Some states do not allow the exclusion or limitation of incidental or consequential damages. This warranty gives  
you specific legal rights, and you may also have other rights which vary from state to state. To know what your  
legal rights are, consult your local or state consumer affairs office or your state’s Attorney General.  
Warrantor: General Electric Company. Louisville, KY 40225  
19  
Consumer Support.  
GE Appliances Website  
Have a question or need assistance with your appliance? Try the GE Appliances Website 24 hours a day,  
any day of the year! For greater convenience and faster service, you can now download Owner’s Manuals,  
order parts, catalogs, or even schedule service on-line. You can also “Ask Our Team of Experts”  
your questions, and so much more...  
Schedule Service  
Expert GE repair service is only one step away from your door. Get on-line and schedule your service at  
your convenience 24 hours any day of the year! Or call 800.GE.CARES (800.432.2737) during normal  
business hours.  
Real Life Design Studio  
GE supports the Universal Design concept—products, services and environments that can be used by  
people of all ages, sizes and capabilities. We recognize the need to design for a wide range of physical and  
mental abilities and impairments. For details of GE’s Universal Design applications, including kitchen  
design ideas for people with disabilities, check out our Website today. For the hearing impaired, please call  
800.TDD.GEAC (800.833.4322).  
Extended Warranties  
Purchase a GE extended warranty and learn about special discounts that are available while your warranty  
is still in effect. You can purchase it on-line anytime, or call 800.626.2224 during normal business hours.  
GE Consumer Home Services will still be there after your warranty expires.  
Parts and Accessories  
Individuals qualified to service their own appliances can have parts or accessories sent directly to their  
homes (VISA, MasterCard and Discover cards are accepted). Order on-line today, 24 hours every day or  
by phone at 800.626.2002 during normal business hours.  
Instructions contained in this manual cover procedures to be performed by any user. Other servicing generally  
should be referred to qualified service personnel. Caution must be exercised, since improper servicing may cause  
unsafe operation.  
Contact Us  
If you are not satisfied with the service you receive from GE, contact us on our Website with all the details  
including your phone number, or write to: General Manager, Customer Relations  
GE Appliances, Appliance Park  
Louisville, KY 40225  
Register Your Appliance  
Register your new appliance on-line—at your convenience! Timely product registration will allow for  
enhanced communication and prompt service under the terms of your warranty, should the need arise.  
You may also mail in the pre-printed registration card included in the packing material.  
Printed in Korea  

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