®
Artisan 725 Series
Quick Guide
Basic Copying, Printing, and Scanning
Maintenance
Network Setup
Solving Problems
Maintaining Your Product . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Checking the Print Head Nozzles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Cleaning the Print Head . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Checking the Ink Levels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Purchasing Epson Ink Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Replacing Ink Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Network Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Wireless Network Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Wired (Ethernet) Network Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Solving Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Checking for Software Updates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Problems and Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Where To Get Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Notices. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Copyright Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
3
Using the Control Panel
Crop photos, change
number of photos displayed
Start copying/
printing
Unlock control
panel
Selectnumber
of copies
Turn product
on/off
LCD
screen
Turn View Auto
Correct on/off
Open/close
CD tray
Display detailed
settings
Cancel/
return to
previous
menu
Cancel copying/
printing
Blue status light
Return to
main menu
u,d, l, r, OK: Select
photos/menus/settings
■
■
■
To save energy, the control panel goes dark after 13 minutes of inactivity.
Press any button to wake it up.
To switch the screen from displaying one photo at a time to 9 photos at a
time, press
Display/Crop 3 times when viewing your photos.
The control panel responds only to direct finger touch. Make sure you touch
the panel gently with the tip of your finger, and do not use any objects such as
a pencil or pen.
■
The blue status light at the bottom of the panel flashes when the product is
operating or performing routine maintenance.
Note:
If the blue status light flashes rapidly, check the control panel for error messages.
4 Using the Control Panel
You may see the following icons on the screen:
Icon
Meaning
The product is connected to a wired network
The product is connected to a wireless network
The current photo is cropped
The Fix Red-Eye setting is on for the current photo or all photos
Reminds you whether View Auto Correct is on or off (see page 18)
Adjusting the Control Panel
The control panel is adjustable. To raise it, lift it as shown below. To lower it, press
the
button and then push the control panel down.
Caution:
To avoid damaging the product, always press and hold the
button to lower
the control panel. Don’t try to push it down without pressing the button.
Adjusting the Control Panel 5
Loading Paper
Your product has two paper trays. The main tray is for letter-size, legal-size, A4, or
8 × 10-inch paper. You can load up to 120 sheets of letter-size or A4 plain paper in
the main tray. When extended, the tray can hold up to 50 legal-size sheets.
The photo tray is for 4 × 6 or 5 × 7-inch photo paper. You can load up to 20
sheets. Check your online User’s Guide for detailed information about sheet
capacity for each paper size and type.
1. Pull out the paper cassette. Then slide back the photo tray and lift it up.
2. Squeeze the edge guides and slide them out. Then insert paper with the glossy
or printable side face-down.
For legal-size paper, squeeze
lever to extend tray.
Note:
Load letterhead or pre-printed paper face-down, with the top edge at the back of
the paper cassette. To load legal-size paper, squeeze the lever and extend the tray.
6 Loading Paper
3. Slide the left edge guide against the paper.
Make sure the paper stack
fits under the edge guide
4. Adjust the front edge guide to your paper size.
5. Lower the photo tray.
Loading Paper 7
6. To load paper in the photo tray, squeeze the edge guides and slide them out.
Then insert photo paper with the glossy or printable side face-down.
7. Slide the left edge guide against the paper. Then adjust the front edge guide to
your paper size.
Note:
Make sure the paper fits under the edge guide.
8. Keep the cassette flat as you insert it.
8 Loading Paper
9. Extend the output tray and flip up the stopper.
For details on paper and instructions on loading envelopes and legal-size sheets,
see the online User’s Guide.
Using Special Papers
Epson offers a wide array of high quality papers, making it easy to maximize the
impact of your photos, presentations, and creative projects.
SM
You can purchase genuine Epson ink and paper at Epson Supplies Central at
also purchase supplies from an Epson authorized reseller. To find the nearest one,
call 800-GO-EPSON (800-463-7766).
Part
number
Sheet
count
Paper name
Size
Epson Ultra Premium Photo
Paper Glossy
Borderless 4 × 6 inches
S042181 60
S042174 100
Borderless 5 × 7 inches
Borderless 8 × 10 inches
Letter (8.5 × 11 inches)
S041945 20
S041946 20
S042182 25
S042175 50
Epson Ultra Premium Photo
Paper Luster
Letter (8.5 × 11 inches)
S041405 50
Using Special Papers 9
Part
number
Sheet
count
Paper name
Size
Epson Premium Photo Paper
Glossy
Borderless 4 × 6 inches
S041808 40
S041727 100
Borderless 5 × 7 inches
Borderless 8 × 10 inches
Letter (8.5 × 11 inches)
S041464 20
S041465 20
S042183 25
S041667 50
Epson Premium Photo Paper
Semi-gloss
Borderless 4 × 6 inches
Letter (8.5 × 11 inches)
Borderless 4 × 6 inches
S041982 40
S041331 20
Epson Photo Paper Glossy
S041809 50
S042038 100
Letter (8.5 × 11 inches)
Letter (8.5 × 11 inches)
S041141 20
S041649 50
S041271 100
Epson Ultra Premium
S041341 50
Presentation Paper Matte
Epson Premium Presentation
Paper Matte
Borderless 8 × 10 inches
Letter (8.5 × 11 inches)
S041467 50
S041257 50
S042180 100
Epson Premium Presentation
Paper Matte Double-sided
Letter (8.5 × 11 inches)
S041568 50
Epson Presentation Paper Matte Letter (8.5 × 11 inches)
Legal (8.5 × 14 inches)
S041062 100
S041067 100
S041586 500
S041106 10
Epson Bright White Paper
Letter (8.5 × 11 inches)
A4 (8.3 × 11.7 inches)
Epson Photo Quality Self-
adhesive Sheets
Epson Iron-on Cool Peel Transfer Letter (8.5 × 11 inches)
paper
S041153 10
10 Loading Paper
Placing Originals for Copying
or Scanning
You can place one or two photos or a document up to letter-size (or A4) on the
scanner glass to make color or black and white copies.
1. Open the document cover and place your original face-down on the scanner
glass, with the top against the back left corner.
For scanning, you can place multiple small photos on the scanner glass at the
same time, as long as they are at least 1.2 inches × 1.6 inches (30 × 40 mm) in
size. Place them at least 1/4 inch (5 mm) apart.
1/4 inch (5 mm)
Note:
If the edges of your document or photo are cut off, move the document or photo
1/4 inch (5 mm) away from the corner of the scanner glass.
2. Close the cover gently so you don’t move the original(s).
Placing Originals for Copying or Scanning 11
Copying a Document or Photo
Once you’ve placed your originals on the scanner glass (see page 11), you can make
color or black and white copies.
Copying a Document
1. Load letter-size plain paper, Epson Bright White Paper, or Epson Presentation
Paper Matte.
2. Press
Home until Copy is selected.
3. Press OK.
4. Press + or – to select the number of copies you
want.
5. Press u or d to select Color or B&W (black and
white) copies.
6. Press l or r to adjust the density (make the copies lighter or darker) if
necessary.
7. To change copy settings, press x Menu, then OK to select Paper and Copy
Settings. The Layout setting should be With Border and the Paper Size
should be Letter.
■
To print on both sides of the page, select 2-Sided Printing, press OK,
then press u or d to choose Off or On.
■
To adjust the copy size, press d to select Reduce/Enlarge, press OK, then
press u or d to choose Custom Size (to select a percentage using
+ or –), Actual Size, Auto Fit Page (to automatically size the image
to fit your paper), or one of the specific sizes listed. Then press OK.
■
■
Press d to select Paper Type, press OK, then press u or d to choose
Plain Paper or Matte. Then press OK.
Press d to select Document Type, press OK, then press u or d to choose
Text (for plain documents) or Text & Image (if your document contains
photos or graphics). Then press OK.
12 Copying a Document or Photo
■
To change the copy quality, select Quality, press OK, then press u or d to
choose Draft, Standard Quality, or Best. Then press OK.
For more information about copy settings, see your online User’s Guide.
8. After you finish selecting your settings, press x Menu.
9. Press x Start to begin copying. To cancel copying, press y Stop/Clear
Settings.
Restoring, Cropping, or Copying Photos
You can copy one or two photos onto 4 × 6-inch, 5 × 7-inch, 8 × 10-inch, or
letter-size photo paper for instant photo reprints. You can also restore colors in
faded photos, print with or without borders, convert photos to black and white,
and crop your photos.
1. Place one or two photos on the scanner glass. Place them at least 1/4 inch
(5 mm) apart.
2. Load 4 × 6-inch or 5 × 7-inch paper in the photo tray or 8 × 10-inch or letter-
size Epson photo paper in the main tray. Load it printable side down.
3. Press
Home until Copy is selected, then
press OK. You see this screen.
4. Press x Menu, press u or d to select Copy/
Restore Photos, then press OK.
5. To turn on Color Restoration to restore colors in
faded photos as you copy, press u or d to select
On. (If your photos are not faded, select Off.)
Then press OK.
Restoring, Cropping, or Copying Photos 13
6. When you see this screen, press OK twice to
prescan your photo(s).
7. If you placed two photos on the scanner glass,
press l or r to view the second one.
8. To print more than 1 copy, press + or – to select
the number (up to 99). If you are copying 2
photos, do this for the other photo as well.
9. To crop the photo and enlarge the resulting image area to fit onto your paper,
press Display/Crop.
■
■
To resize the image area, press + or –.
To move the image area, use the arrow
buttons.
■
To check the zoomed image, press OK.
When you finish cropping your photo, press
OK.
10. Press OK again to continue.
11. To change any of the settings displayed on the
screen, press x Menu and then OK to select
Paper and Copy Settings.
Note:
To clear previously used copy settings, press
y Stop/Clear Settings.
■
To change the paper size, select Paper Size,
press OK, then press u or d to choose the
size paper you loaded. Press OK. (Paper Size options depend on the
Paper Type setting you choose.)
14 Copying a Document or Photo
■
To change the paper type, select Paper Type, press OK, then
press u or d to choose the setting for the paper you loaded:
For this paper type
Choose this setting
Epson Premium Photo Paper Glossy
Epson Premium Photo Paper Semi-gloss
Epson Ultra Premium Photo Paper Luster
Prem. Glossy
Epson Ultra Premium Photo Paper Glossy
Epson Photo Paper Glossy
Ultra Glossy
Glossy
Epson Premium Presentation Paper Matte
Matte
Epson Ultra Premium Presentation Paper Matte
■
■
To change the print layout, select Borderless, then press OK. Press u or
d to choose On to expand the image all the way to the edge of the paper
(slight cropping may occur) or Off to leave a small margin around the
image. Then press OK.
To adjust the amount of image expansion when printing borderless
photos, select Expansion, press OK, then press u or d to choose
Standard, Medium, or Minimum. Then press OK. (Your printed
photos may have white borders if you use the Medium or Minimum
setting.)
■
■
To automatically adjust brightness, contrast, and saturation to best effect,
select Fix Photo, then press OK. Press u or d to choose Fix Photo On.
If you want to create a black-and-white copy of a color photo, select
Filter, press OK, then press u or d and choose B&W. Then press OK.
12. After you finish selecting your settings, press x Menu.
13. When you’re ready to copy, press x Start. To cancel copying, press y Stop/
Clear Settings.
Note:
When you scan with your computer, you can use additional options to transform faded,
dusty, or badly exposed photos into ones with true-to-life color and sharpness. See the
online User’s Guide for details.
Restoring, Cropping, or Copying Photos 15
Printing From a Memory Card
or External Drive
You can print photos from your digital camera’s memory card, or from an external
storage device such as a USB flash drive.
You can also print with the following special features (see the online User’s Guide
for instructions):
■
■
■
Print directly on CDs or DVDs to create custom labels. Print photos from a
memory card or external drive, or text and images from your computer.
Print special projects such as coloring book pages, ruled paper and graph
paper, and note paper personalized with your favorite photos.
Print directly from your camera if it supports PictBridge™ printing.
Inserting Your Camera’s Memory Card
1. Insert the card into the correct slot, as shown. Insert just one card at a time.
Note:
If your memory card requires an adapter, attach it before inserting the card into the slot.
Otherwise, the card might get stuck.
2. After you insert the card, the memory card
access light flashes, then stays on.
Memory card access light
Caution:
Do not remove the card or turn off the product
while the light is flashing, or you may lose data
on the card.
3. See page 18 to select and print your photos.
16 Printing From a Memory Card or External Drive
Removing Your Card
After you finish printing your photos, follow these steps to remove the card:
1. Make sure the memory card access light is not flashing.
2. If the product is connected to your computer with a USB cable, do one of the
following before removing the memory card or turning off the printer:
■
Windows®: Right-click the name of your card (removable disk) in My
Computer or Windows Explorer, and select Eject.
■
Macintosh®: Drag the removable disk icon from your desktop into the
trash.
Note:
If your printer is connected to your Macintosh over a network, do not drag the icon
to the trash.
3. Pull the card straight out of its slot.
Inserting a USB Flash Drive
You can print from an external storage device connected to the product, such as a
USB flash drive, external hard drive, or CD burner.
Note:
Epson cannot guarantee the compatibility of any drives. You may not be able to print
photos from your storage device.
1. Remove any inserted memory card from the product.
2. Insert your USB flash drive or the USB cable for your external drive into the
USB port on the front of your product.
Inserting a USB Flash Drive 17
3. Insert storage media (such as a CD) into your drive, if necessary.
4. If there are folders on your storage media, select the folder you want and
press OK.
5. See the next section to select and print your photos.
Note:
Before removing your USB drive, make sure its access light is not flashing.
You cannot use the
USB port to transfer images from your external storage device
to your computer. If you want to transfer images, use the memory card slots instead
(see the online User’s Guide for instructions).
Selecting and Printing Photos
1. Load Epson photo paper. See page 9 for a list.
2. Press
Home until Print Photos is selected,
then press OK.
3. Select View and Print Photos and press OK.
4. Press l or r to move through your photos and
display one you want to print.
Tip:
If View Auto Correct: Off appears at the top of the display screen, press the View
Auto Correct button to preview how your printouts will look with Fix Photo turned
on (see page 19).
5. Press + to select a photo for printing.
6. To print more than one copy, press + or – to select the number of copies you
want of that photo.
7. To crop the photo, press the Display/Crop
button.
■
■
To resize the image area, press + or –.
To move the image area, use the arrow
buttons.
■
■
To rotate the image area, press x Menu.
To check the zoomed image, press OK.
18 Printing From a Memory Card or External Drive
When you finish cropping your photo, press OK.
8. Press l or r to view other photos, select the number of copies, and crop, if
desired.
9. When you’re done selecting photos, press OK.
You see the Confirm Settings screen:
10. To change any of the print settings displayed
on the screen, press x Menu, select Print
Settings, press OK, and select your settings.
For a list of Epson papers and the
corresponding Paper Type settings, see
page 15. When you’re done selecting settings,
press x Menu.
11. To change any of the photo adjustments
displayed on the screen or fix red-eye, press
x Menu. Select Photo Adjustments, press
OK, and select your settings.When you’re done
selecting settings, press x Menu.
Note:
For the best quality printing, leave Fix Photo (in
the Photo Adjustments menu) turned on. This
automatically adjusts brightness, contrast, and saturation to best effect.
Fix Photo uses a sophisticated face recognition technology to optimize photos that
include faces. For this to work, both eyes and the nose must be visible in the
subject’s face (without sunglasses). If your photo includes a face with an
intentional color cast, such as a bronze statue, you may want to turn off this setting
to retain the special color effects.
12. When you’re ready to print, press x Start. To cancel printing, press y Stop/
Clear Settings.
Note:
To switch the display screen from displaying one photo at a time to 9 photos at a
time, press the Display/Crop button 3 times when viewing your photos.
See the online User’s Guide to learn about other ways you can lay out photos
when printing from a memory card.
Selecting and Printing Photos 19
Printing from a Mobile Device
You can print from a WiFi® mobile device that is on the same network as your
product. First, make sure your Epson product is set up for wireless printing, as
described on the Start Here sheet and in the section beginning on page 37.
You need a printing application for your mobile device. For example, Epson iPrint
is available from the App Store and allows you to print photos from your iPhone®,
iPad™, or iPod® Touch (OS version 2.2.1 and later). For more information, see
Note:
You can also charge your cell phone, MP3 player, or other mobile device by connecting it
to the
USB port on the front of your Epson product. You must use a USB cable
designed to work with the mobile device.
For charging, make sure your mobile device complies with USB 2.0 standards. Devices
that draw more than 500 mA may damage your Epson product. Epson cannot
guarantee the compatibility of your device. Contact the manufacturer of your device for
more information.
Printing a Photo Using Epson iPrint
After you have downloaded Epson iPrint, follow these steps to print a photo:
1. Connect your iPhone, iPad, or iPod Touch to the same wireless network as
your Epson product.
2. Open Epson iPrint on your mobile device.
3. Tap the folder that contains the photo you would like to print, then tap the
photo to select it.
4. Do one of the following:
■
■
If your printer is selected, tap the PRINT button.
If your printer is not selected, tap the Printer icon, select your printer,
then tap the PRINT button.
20 Printing from a Mobile Device
Printing From Your Computer
This section describes the basic steps for printing a photo or document stored on
your computer. For additional printing instructions, see the online User’s Guide.
Before you start, make sure you’ve installed your printer software and connected
the product to your computer or network as described on the Start Here sheet.
Tip:
It’s a good idea to check for updates to your Epson product software. See page 48 for
instructions.
Printing in Windows
1. Open a photo or document in a printing program and select the print option.
2. Select your product, then click the Preferences or Properties button.
Note:
If you see a Setup, Printer, or Options button, click it. Then click Preferences or
Properties on the next screen.
3. On the Main tab, select the basic print settings. Make sure you choose the
correct paper Type setting for the paper you are using (see page 26).
Select the type of
document you’re
printing (choose
Photo or Best
Photo for photos)
Select your
paper Type
Select your
Click here for
paper Size
borderless photos
Select your
document or photo
Orientation
Printing From Your Computer 21
Note:
For quick access to the most common settings, click the Shortcuts tab and select
one of the presets. You can create your own presets by clicking the Save Settings
button on the Advanced tab. For details, see your online User’s Guide.
4. To improve the color, contrast, and sharpness of photos, select Fix Photo.
5. To reduce or remove red-eye effects in photos, select Fix Red-Eye.
6. If you want to reduce or enlarge your printout, or print double-sided, click the
Page Layout tab.
Select Auto
■
You can print double-sided automatically with letter- or A4-size plain
paper or Epson Bright White Paper. Select Auto as the 2-sided printing
setting.
Note:
The Manual setting performs two-sided printing without the duplexer. When
you use this setting, the printer software prompts you to reload the printed
pages.
■
If you’re printing double-sided on plain paper and you notice that ink
smears or bleeds through the page, click Adjust Print Density to reduce
the print density and increase the ink drying time.
7. For more printing options, click the Advanced tab.
Note:
For more information about print settings, click Help or see your online User’s
Guide.
22 Printing From Your Computer
8. Click OK to save your settings.
9. Click OK or Print to start printing. This window appears and shows the
progress of your print job.
Check ink
cartridge
status
Cancel
printing
Printing With a Macintosh
Follow the steps below to print from Mac OS® X 10.5 to 10.6.
Note:
If you’re printing from Mac OS X 10.4, see your online User’s Guide for instructions.
1. Open a photo or document in a printing program.
2. Open the File menu and select Print.
3. Select your product as the Printer setting.
Select your Epson product
Click to expand
4. Click d to expand the Print window, if necessary.
Printing With a Macintosh 23
5. Select basic copy and page settings. For borderless photos, choose a
Paper Size setting with a Borderless option.
Note:
If the setting you want isn’t shown (for example, Scale), check for it in your
application before printing. Or check for it at the bottom of this window. (If you’re
printing from Preview, you see the settings shown below.)
Copy and
page
settings
Application
settings
6. Choose Print Settings from the pop-up menu, then select the following print
settings:
Pop-up menu
Select your Media Type
(see page 26)
Select your print quality
7. Choose any other printing options you may need from the pop-up menu.
See the online User’s Guide for details.
Note:
To reduce or remove red-eye effects in photos, choose Color Options from the
pop-up menu, click Advanced Settings, and select Fix Red-Eye.
24 Printing From Your Computer
8. For automatic duplex printing, select 2-sided Printing Settings from the
pop-up menu. You can use the auto duplexer with letter- or A4-size plain
paper or Epson Bright White Paper.
Pop-up menu
Click here
■
■
Select 2-sided Printing.
If you’re printing on plain paper and you notice that ink smears or bleeds
through the page, click Adjustments, then reduce the print density and
increase the ink drying time.
9. Click Print.
10. To monitor your print job, click the printer icon in the dock. Select your
print job, then select an option to cancel, pause, or resume printing, if
necessary.
Cancel printing
Pause or
resume printing
Selectthe
print job
Printing With a Macintosh 25
Selecting the Correct Paper Type
Select the correct Type (see page 21) or Media Type (see page 24) setting in your
printer software so the ink coverage can be adjusted accordingly.
For this paper/media
Select this setting
Plain paper
Plain Paper/Bright White Paper
Epson Bright White Paper
Epson Photo Quality Self-adhesive Sheets
Epson Iron-on Cool Peel Transfer paper
Epson Ultra Premium Photo Paper Glossy
Epson Premium Photo Paper Glossy
Epson Photo Paper Glossy
Ultra Premium Photo Paper Glossy
Premium Photo Paper Glossy
Photo Paper Glossy
Epson Presentation Paper Matte
Presentation Paper Matte
Epson Premium Photo Paper Semi-gloss
Epson Ultra Premium Photo Paper Luster
Premium Photo Paper Semi-gloss
Ultra Premium Photo Paper Luster
Premium Presentation Paper Matte
Epson Premium Presentation Paper Matte
Epson Premium Presentation Paper Matte
Double-sided
Epson Ultra Premium Presentation Paper
Matte
Envelopes
Envelope
26 Printing From Your Computer
Scanning a Document or Photo
You can use your product to scan original documents and photos and save them
on your computer.
Note:
For Mac OS X 10.6, see “Scanning With Mac OS X 10.6” on page 30.
Quick Scanning With the Scan Button
Use the control panel to quickly scan a photo or document and save it on your
computer. You can even scan a photo and have it automatically included in an
email message.
1. Place your original document or photo as shown on page 11.
2. Press the Home button.
3. Press l or r to select Scan, then press OK.
4. Press u or d to select one of the following options:
■
■
■
■
Scan to Memory Card automatically creates a JPG image or PDF and
saves it to an inserted memory card
Scan to PC automatically creates a JPG image and saves it to your
computer; ideal for scanning photos
Scan to PC (PDF) automatically creates a PDF file and saves it to your
computer; ideal for scanning documents
Scan to PC (Email) automatically scans a photo, resizes it, launches your
email application, and attaches a JPG image to a new outgoing message
Note:
Scan to PC (Email) works with MAPI-type email such as Microsoft® Outlook or
Apple® Mail, but not web-based email such as Yahoo® or Gmail.
5. If you’re scanning to a memory card, select your scan settings then press
x Start to begin scanning.
Scanning a Document or Photo 27
If you’re scanning to your computer, select USB Connection if your product
is connected by a USB cable, or select the name of your computer if your
product is connected over a network. Press x Start to begin scanning.
Once your image is scanned, you see its icon in Windows Explorer or
Macintosh Finder, or as an attachment in your email application.
Scanning With Epson Scan Software
You can scan from any TWAIN-compliant application using Epson Scan. Or you
can start Epson Scan directly from your computer and save your image to a file.
Note:
For detailed scanning instructions, see the online User’s Guide.
The Epson Scan software provides four scanning modes:
■
■
■
■
Full Auto Mode scans quickly and easily using automatic settings.
Home Mode previews your image and provides preset options for scanning.
Office Mode previews your image and scans text documents quickly.
Professional Mode previews your image and provides a full array of tools.
1. Open the document cover and place your original face-down on the scanner
glass, in the back left corner, as shown on page 11.
2. Close the cover gently so you don’t move the original.
3. Do one of the following to start Epson Scan:
■
■
■
Windows:
Double-click the EPSON Scan icon on your desktop.
Macintosh OS X 10.4 and 10.5:
Double-click EPSON Scan in the Applications/Epson Software folder.
If you are scanning from an application, start your application. Then
open the File menu, choose Import or Acquire, and select your product.
28 Scanning a Document or Photo
You see the Epson Scan standby window.
Click here to change
the scan mode
4. If the Mode setting in the upper right corner is set to Full Auto Mode, click
the Scan button.
Note:
If you want to automatically restore a color photo as you scan, click the Customize
button, then check the Color Restoration box. If you want to see more scan
settings, select Home, Office, or Professional mode.
■
If you are scanning from Epson Scan directly, the image is scanned and
you see its icon in Windows Explorer or Macintosh Finder.
■
If you are scanning from an application, the scanned image opens in your
application window.
Scanning With Epson Scan Software 29
Scanning With Mac OS X 10.6
You can scan original documents and photos and save them as files on your
computer.
1. Open an image editing application such as Preview and select Import From
Scanner from the File menu, then select your product.
For network scanning, select Import From Scanner > Include Networked
Devices. Then select Import From Scanner again and select your product.
2. If you would like to select scan settings, such as Color Restoration and file
save settings, click Show Details.
3. Click the Scan button to begin scanning. Your image is saved to the folder
selected in the Scan To pop-up menu.
30 Scanning a Document or Photo
Maintaining Your Product
Follow the steps here to check and clean the print head, and replace ink cartridges.
To align the print head, if necessary, see the online User’s Guide.
Checking the Print Head Nozzles
If your printouts are faint or have gaps in them, the print head nozzles may be
clogged. Follow these steps to check the print head nozzles:
1. Load letter- or A4-size plain paper in the main paper tray.
2. Press
Home until Setup is selected, then press OK.
3. Press u or d to select Maintenance, then
press OK.
4. Select Nozzle Check, then press OK. You see
this screen:
5. Press x Start.
6. Check the nozzle check pattern that prints to
see if there are gaps in the lines:
Nozzles
are clean
Nozzles need
cleaning
7. If there are no gaps, the print head is clean. Select Finish Nozzle Check, then
press OK.
If there are gaps or the pattern is faint, select Head Cleaning, then press OK.
Then press x Start to clean the print head.
Maintaining Your Product 31
Cleaning the Print Head
If print quality has declined and the nozzle check indicates clogged nozzles, you
can clean the print head. Print head cleaning uses ink, so clean it only if necessary.
Note:
You cannot clean the print head if an ink cartridge is expended, and may not be able to
clean it when a cartridge is low. You must replace the cartridge first (see page 35).
1. Load letter- or A4-size plain paper in the main paper tray.
2. Press
Home until Setup is selected, then press OK.
3. Press u or d to select Maintenance, then
press OK.
4. Select Head Cleaning, then press OK.
5. Press x Start.
Cleaning takes about 2 minutes. When it’s
finished, you see a message on the display
screen.
Caution:
Never turn off the printer during a cleaning cycle or you may damage it.
6. Select Nozzle Check. Then press x Start to run a nozzle check and confirm
that the print head is clean.
7. Select Finish Cleaning and press OK when you’re done.
Note:
If you don’t see any improvement after cleaning the print head four times, turn off your
product and wait at least six hours. Then run a nozzle check and try cleaning again if
necessary. If you do not use your product often, it is a good idea to print a few pages at
least once a month to maintain good print quality.
32 Maintaining Your Product
Checking the Ink Levels
Your product will let you know when an ink cartridge is low or expended by
displaying a message on its screen or on your computer. You cannot print or copy
when an ink cartridge is expended even if the other cartridges are not expended
(but you can still scan and view photos on the display screen). Replace any
expended cartridges before printing or copying.
To check ink levels from the display screen at any time, follow these steps:
1. Press
Home until Setup is selected, then press OK.
2. Select Ink Levels, then press OK. You see a
screen like this:
3. Press OK to exit.
In Windows, a message may appear on your
computer screen when you try to print when ink is
low. This window can optionally display ink offers
and other updates from Epson.
Note:
To disable checking for ink offers or updates from Epson, see the instructions in your
online User’s Guide.
Checking the Ink Levels 33
Purchasing Epson Ink Cartridges
You can purchase genuine Epson ink and paper at Epson Supplies CentralSM at
also purchase supplies from an Epson authorized reseller. To find the nearest one,
call 800-GO-EPSON (800-463-7766).
Use the following list when you order or purchase new ink cartridges (you can mix
Standard- and High-capacity cartridges):
Color
Standard Capacity
High Capacity
Black
—
99
99
99
99
99
98
98
98
98
98
98
Cyan
Magenta
Yellow
Light Magenta
Light Cyan
Note:
We recommend that you use genuine Epson cartridges and do not refill them. The use
of other products may affect your print quality and could result in printer damage.
Yields vary considerably based on images printed, print settings, paper type, frequency
of use, and temperature. For print quality, a small amount of ink remains in the cartridge
after the “replace cartridge” indicator comes on. The printer ships with full cartridges
and part of the ink from the first cartridges is used for priming the printer.
For best printing results, use up a cartridge within six months of opening the package
and before the expiration date on the cartridge box.
Store ink cartridges in a cool, dark place. If cartridges have been exposed to cold
temperatures, allow them to warm up to room temperature for at least 3 hours before
using them.
34 Maintaining Your Product
Replacing Ink Cartridges
Make sure you have a new ink cartridge before you begin. You must install new
cartridges immediately after removing the old ones.
Caution:
Do not open ink cartridge packages until you are ready to install the ink. Cartridges are
vacuum packed to maintain reliability. Leave the expended cartridge(s) installed until
you have obtained a replacement, or the ink remaining in the print head nozzles may dry
out. If you remove a low or expended cartridge, you cannot reinstall and use it.
1. Turn on the product.
If a cartridge is low or expended, you see a
message on the display screen. Note which
cartridges need to be replaced and press OK. If
you’re replacing an expended ink cartridge,
follow the instructions on the display screen.
(You cannot print until you have replaced any
expended ink cartridges.)
If you’re replacing a cartridge before it’s expended, follow the steps below.
2. Raise the scanner.
Replacing Ink Cartridges 35
3. Squeeze the tab on the cartridge and lift it straight
up. Dispose of it carefully. Do not take the used
cartridge apart or try to refill it.
Warning:
If ink gets on your hands, wash them thoroughly with
soap and water. If ink gets into your eyes, flush them
immediately with water. Keep ink cartridges out of the
reach of children and don’t drink the ink.
4. Remove the cartridge from the package. Do not
touch the green chip on the side.
5. Remove the yellow tape from the bottom of the
cartridge.
Caution:
Do not remove any other labels or seals, or ink will
leak.
6. Insert the new cartridge into the holder and push it down until it clicks into
place.
7. Close the scanner.
Note:
If you see a warning message that the cartridge you just replaced is not installed,
open the scanner and press down the cartridge securely.
36 Maintaining Your Product
Network Setup
Make sure you follow the instructions on the Start Here sheet to set up your
product, choose your connection, and install the software. The on-screen
instructions during the installation process help you set up your network
connection.
Follow the instructions in this chapter only if you need additional help:
■
■
For wireless network setup, see below.
For wired network (Ethernet®) setup, see page 45.
Wireless Network Setup
You must install the software on every computer from which you want to print.
For the first installation, we recommend using a USB cable (not included) to
simplify wireless setup. After the printer is connected to the network, you will be
prompted to remove the cable.
If you are using Mac OS X 10.6 or don’t have a USB cable, you will need to use
the control panel on the printer to select wireless settings instead.
Note:
If you have trouble setting up your product, see page 49.
■
■
If this is the first time that you’re installing the product, see “Installing for the
First Time” on page 38.
If your product is already on your wireless network and you need to set up
additional computers to print to the product, see “Setting Up Additional
Computers” on page 43.
Network Setup 37
Installing for the First Time
Before you begin, make sure that you have the following information ready and
write it in the space provided below:
■
■
Network name (SSID): _________________________________________
Network password: ____________________________________________
Note:
If your network password contains uppercase (ABC) or lowercase (abc) letters, be sure
to note them correctly. If you don’t know your network name (SSID) or network
password, contact the person who set up your wireless network.
1. Make sure your product is turned on.
2. Insert the product software CD.
3. Windows 7 and Windows Vista®: If you see the AutoPlay window, click Run
Setup.exe. When you see the User Account Control screen, click Yes or
Continue.
Windows XP: When you see the Software Installation screen, continue with
step 4.
Mac OS X: Double-click the Epson icon.
4. When you see this screen, click Install.
Note:
If you’re using a Macintosh, your screen will look different.
38 Network Setup
5. When you see this screen, select Wireless connection and click Next.
6. When you see this screen, select Set up printer for the first time, then click
Next.
7. Mac OS X 10.6: At the next screen, click Next. Then skip to “Setting Up
With the Control Panel” on page 41 to set up the product without using a
temporary USB connection.
Wireless Network Setup 39
8. When you see this screen, select a wireless network setup method, then click
Next.
Tip:
If you need help selecting a wireless network setup method, click Which option
should I choose for more information on setup methods.
Do not connect the USB cable yet.
9. At the next screen, click Next.
10. Do one of the following:
■
If you selected Using temporarily USB cable connection, continue
following the instructions on the screen.
■
If you selected Using printer buttons, continue with “Setting Up With
the Control Panel” on page 41.
Note:
If you see a firewall alert message, click Unblock or Allow to let EpsonNet Setup
continue. Do not select Ask Me Later, Keep Blocking, or Block.
40 Network Setup
Setting Up With the Control Panel
If you are using Mac OS X 10.6, or you did not connect a USB cable to set up the
product on your wireless network, follow these steps to set it up using the product
control panel:
1. Follow the instructions on the screen to start the product’s wireless Setup
Wizard.
2. When you see this screen, use the product’s buttons to select the name of your
wireless network, then press OK. When you’re finished, click Next.
If your network name isn’t listed, try the following:
■
Make sure that your wireless router or access point is turned on and
working correctly. Press y Back to return to the previous screen, select
Setup Wizard, then repeat step 2.
■
If you still can’t find the network name in the list, your router or access
point is not broadcasting its network name. Press y Back, then see
“Entering Your SSID Manually” on page 43.
Wireless Network Setup 41
3. When you see this screen, do one of the following:
■
■
If your wireless network has security enabled, use the product’s buttons to
enter your network password. If your password has uppercase or lowercase
letters, be sure to enter them correctly. Then click Next and go to step 4.
If your wireless network doesn’t have security enabled, continue with
step 4.
Note:
If you’re having trouble entering your network password, click Watch video
overview to watch a short video tutorial on how to enter your network password.
4. Follow the on-screen instructions to finish selecting network settings.
Note:
If you see a firewall alert message, click Unblock or Allow to let EpsonNet Setup
continue. Do not select Ask Me Later, Keep Blocking, or Block.
If you see a network setup failed message, the network password may have
been entered incorrectly. If your password has uppercase or lowercase letters,
or numbers, be sure to enter them correctly.
Note:
If the product still doesn’t connect to your wireless network, see “Network setup
failed” on page 49.
5. Wait while the software is installed, then follow the on-screen instructions.
6. When installation is complete, remove the CD and restart your computer.
42 Network Setup
Entering Your SSID Manually
If your network doesn’t broadcast its name (SSID), follow these steps to enter it:
1. From the Select SSID screen on the product control panel, press u or d to
select Other SSIDs, then press OK.
2. Use the arrow buttons on the control panel to enter your network name. Press
u, d, l, or r to highlight a letter or function button on the screen (shown
below), then press OK to select it.
Use the function buttons to select uppercase (AB12), lowercase (ab12),
symbols (!#%@), or spaces ( ), and to delete characters ( ).
Important:
Network names are case-sensitive. Be sure to enter uppercase letters (ABC) or
lowercase letters (abc) correctly.
Function buttons
3. When you’re done entering your network name, select Done and press OK.
4. Continue with step 3 on page 42 to enter your network password.
Setting Up Additional Computers
1. Make sure your product is turned on.
2. Insert the product software CD.
3. Windows 7 and Windows Vista: If you see the AutoPlay window, click Run
Setup.exe. When you see the User Account Control screen, click Yes or
Continue.
Windows XP: When you see the Software Installation screen, continue with
step 4.
Mac OS X: Double-click the Epson icon.
Wireless Network Setup 43
4. When you see this screen, click Install.
Note:
If you’re using a Macintosh, your screen will look different.
5. When you see this screen, select Wireless connection and click Next.
44 Network Setup
6. When you see this screen, select The printer is already on my wireless
network, then click Next.
7. Wait while the software is installed.
8. Follow the instructions on the screen to install the rest of your software.
9. When installation is complete, remove the CD and restart your computer.
Wired (Ethernet) Network Setup
Follow these steps to set up your product for the first time or, if your product is
already on your wired network, to set up additional computers to print to the
product.
Note:
If you’re having trouble setting up your product, see “Network Problems” on page 49.
1. Make sure your product is turned on.
Note:
If you previously set up the product on a wireless network, you must disable the
wireless connection before you can connect to a wired network. Press Home,
select Setup, and select Network Settings > Wireless LAN Setup > Disable
Wireless LAN. Select Yes, then press OK.
2. Insert the product software CD.
3. Windows 7 and Windows Vista: If you see the AutoPlay window, click Run
Setup.exe. When you see the User Account Control screen, click Yes or
Continue.
Wired (Ethernet) Network Setup 45
Windows XP: When you see the Software Installation screen, continue with
step 4.
Mac OS X: Double-click the Epson icon.
4. When you see the Software Installation, click Install.
5. When you see this screen, select Wired network connection and click Next.
6. When you see this screen, do one of the following:
■
For a first-time installation, select Set up printer for the first time, then
click Next.
■
If the printer has already been set up for network printing and you want
to be able to print from an additional computer, choose The printer is
already on my Ethernet network, then click Next.
7. For first-time installation only: Connect the product to your router, access
point, or hub with an Ethernet network cable, then click Next.
46 Network Setup
8. Mac OS X 10.6: Skip to step 15 below.
9. Wait while the software is installed, then click Next to start network
installation.
10. When you see the Firewall Warning screen, click Next.
Note:
If you see a firewall alert message, click Unblock or Allow to let EpsonNet Setup
continue. Do not select Ask Me Later, Keep Blocking, or Block.
11. If you see a screen showing more than one printer, select the product you
would like to set up, then click Next.
12. Wait while EpsonNet Setup configures your product for the network.
13. If you see an Installation Complete screen that includes a Print Test Page
button, click it to print a test page.
14. Click Finish.
15. Follow the instructions on the screen to install the rest of your software.
When installation is complete, remove the CD and restart your computer.
Wired (Ethernet) Network Setup 47
Solving Problems
Check the messages on the display screen to diagnose the cause of most problems.
Press the Home button, if necessary, then press r or l to select Problem Solver.
Press OK, then press u or d to see all the help topics.
You can also check the basic troubleshooting suggestions on page 49 or see the
online User’s Guide for more detailed help.
Checking for Software Updates
Periodically, it’s a good idea to check Epson’s support website for
free updates to your product software. Open your online User’s
Guide and select Download the Latest Software or visit
Epson’s support website at epson.com/support (U.S.) or
epson.ca/support (Canada).
With Windows, you can select Driver Update on the Maintenance tab in the
printer settings window. You can also click
or Start, select All Programs or
Programs, select EPSON, select your product, and click Driver Update.
48 Solving Problems
Problems and Solutions
You can often solve problems by checking the messages on the display screen. If
the information doesn’t help you solve the problem, check the solutions below.
Note:
If the screen is dark, press any button to wake the printer from sleep mode.
Network Problems
If you have a poor wireless connection, try moving the product to a different
location. Avoid placing it next to a microwave oven, 2.4 GHz cordless phone, or
large metal object such as a filing cabinet.
Caution:
Breakdown or repair of this product may cause loss of network settings. Epson is not
responsible for backing up or recovering settings during or after the warranty period. We
recommend that you make you own backup or print out your network settings.
Network setup failed
■
Try moving the product to a different location.
■
If your wireless router doesn’t broadcast its network name (SSID), see page 43
for instructions on manually entering your wireless network name.
■
Make sure there aren’t any access restrictions (such as MAC address filtering)
set on the wireless router. If access restrictions are set, register the product’s
MAC address on the router. Print a Network Status Sheet (see page 50) to
obtain the MAC address. Then see your router’s manual for instructions.
■
■
If your wireless router has security enabled, make sure you entered the WEP
key or WPA passphrase correctly.
Remove and reinsert the CD to reinstall your product software. (See page 38
if you need detailed instructions.)
The product’s WiFi indicator appears on the display screen,
but you cannot print
Your router might not be assigning IP addresses automatically using DHCP.
If it isn’t, you will need to set the product’s IP address manually. Make sure it is set
correctly for your network.
Problems and Solutions 49
Cannot scan over the network
■
Epson Scan is not available in Mac OS X 10.6; see page 30 for scanning
instructions.
■
If you cannot scan from the product’s control panel, make sure you restarted
your computer after installing the product software. Make sure Epson Event
Manager is not being blocked by your firewall or security software.
■
■
If you are scanning a large photo or document at high resolution, a
communication error may occur. If the scan did not complete, lower the
resolution.
If network communication was interrupted while starting Epson Scan, exit
Epson Scan, and restart it after a few seconds. If Epson Scan cannot restart,
turn the product off and on, and then try again. Check the Timeout Setting
in EPSON Scan Settings. For details, see the Epson Scan Help.
Print a Network Status Sheet
1. Press
Home, until Setup is selected, then press OK.
2. Press u or d to select Network Settings, then press OK.
3. Press u or d to select Confirm Network Settings, then press OK.
4. Press x Start to print a network status sheet.
Printing and Copying Problems
■
Make sure your paper is loaded printable side down (usually the whiter,
brighter, or glossy side). Don’t load paper above the edge guides.
■
Make sure the type of paper you loaded matches the paper size and paper type
settings on the control panel when copying or printing (see page 15), or in
your printer software (see page 26).
■
■
You cannot print or copy when an ink cartridge is expended even if the other
cartridges are not expended (but you can still scan and view photos on the
display screen). Replace any expended cartridges before printing or copying.
For 2-sided printing with Macintosh, you may see a message that the auto
duplexer is not installed. Open EPSON Printer Utility 4 (in the Applications/
Epson Software folder), click the Printer and Option Information button,
and click OK. Then close and reopen the print window.
50 Solving Problems
If the 2-sided Printing checkbox is greyed out, select A4 as the Paper Size,
select 2-sided Printing, and select the double-sided printing options you
want. Then change the Paper Size setting back to Letter.
■
Make sure your original is positioned against the back left corner of the
scanner glass. If the edges are cropped, move your original away from the
edges slightly.
■
■
If you’re copying, place the document flat against the scanner glass.
Clean the scanner glass with a soft, dry, lint-free cloth (paper towels are not
recommended), or use a small amount of glass cleaner on a soft cloth, if
necessary. Do not spray glass cleaner directly on the glass.
Paper Feeding Problems
If paper jams when printing, check the following:
1. Open the scanner and remove paper as shown, including any torn pieces.
Caution:
To prevent damage, avoid handling parts inside the printer.
2. Pull back on the tabs to remove the cover inside the product. Then remove the
paper as shown, including any torn pieces.
Problems and Solutions 51
3. Reattach the cover and close the scanner.
4. Pull out the paper cassette and remove any jammed paper in the cassette or
inside the printer.
5. Remove the auto duplexer, then remove any jammed paper.
6. Replace the auto duplexer as shown.
52 Solving Problems
7. You may also need to check other locations for jammed paper, such as inside
the auto duplexer and underneath the printer. See the online User’s Guide for
more information.
Print Quality Problems
■
■
■
■
For the best print quality, use Epson papers (see page 9) and genuine Epson
ink cartridges (see page 34).
If you notice light or dark bands across your printouts or they are too faint,
run a nozzle check (see page 31) to see if the print head needs cleaning.
If you notice jagged vertical lines, you may need to align the print head. See
the online User’s Guide for instructions.
The ink cartridges may be low on ink. Check your ink levels (see page 33) and
replace cartridges, if necessary (see page 35).
Where To Get Help
Epson Technical Support
Internet Support
Visit Epson’s support website at epson.com/support (U.S.) or epson.ca/support
(Canada) and select your product for solutions to common problems. You can
download drivers and documentation, get FAQs and troubleshooting advice, or e-
mail Epson with your questions.
Speak to a Support Representative
Before you call Epson for support, please have the following information ready:
■
■
■
■
Product name (Artisan 725 Series)
Product serial number (located on the label in back and under the scanner)
Proof of purchase (such as a store receipt) and date of purchase
Computer configuration and description of the problem
Where To Get Help 53
Then call:
■
U.S.: (562) 276-4382, 6 AM – 8 PM, Pacific Time, Monday through Friday,
and 7 AM – 4 PM on Saturday
■
Canada: (905) 709-3839, 6 AM – 6 PM, Pacific Time, Monday through Friday
Days and hours of support are subject to change without notice. Toll or long
distance charges may apply.
Purchase Supplies and Accessories
You can purchase genuine Epson ink, paper, and accessories at Epson Supplies
You can also purchase supplies from an Epson authorized reseller. To find the
nearest one, call 800-GO-EPSON (800-463-7766).
54 Solving Problems
Notices
Important Safety Instructions
Before using your Epson product, read and follow these safety instructions:
■
■
■
Be sure to follow all warnings and instructions marked on the product.
Use only the type of power source indicated on the product label.
Use only the power cord that comes with the product. Use of another cord may cause
fires or shock. Do not use the cord with any other equipment. Make sure the power
cord meets all relevant local safety standards.
■
■
Place the product near a wall outlet where the plug can be easily unplugged.
If you won’t be using the product for a long period, unplug the power cord from the
electrical outlet.
■
■
■
Always turn off the product using the P On button, and wait until the P On light
stops flashing before unplugging the printer or cutting off power to the electrical
outlet.
Avoid plugging the product into an outlet on the same circuit as a photocopier or air
conditioning system that regularly switches on and off, or on an outlet controlled by a
wall switch or timer.
Do not let the power cord become damaged or frayed. Place it to avoid abrasions,
cuts, fraying, crimping, and kinking. Do not place objects on top of it and do not
allow it to be stepped on or run over. Be careful to keep the cord straight at each end.
If damage occurs to the plug, replace the cord or consult a qualified electrician.
■
■
If you use an extension cord with the product, make sure the total ampere rating of
the devices plugged into the extension cord does not exceed the cord’s ampere rating.
Also, make sure the total ampere rating of all devices plugged into the wall outlet does
not exceed the wall outlet’s ampere rating.
When connecting the product to a computer or other device with a cable, ensure the
correct orientation of the connectors. Each connector has only one correct
orientation. Inserting a connector in the wrong orientation may damage both devices
connected by the cable.
■
■
Place the product on a flat, stable surface that extends beyond its base in all directions.
It will not operate properly if it is tilted or at an angle.
When storing or transporting the product, do not tilt it, stand it on its side, or turn it
upside down; otherwise ink may leak from the cartridges.
Notices 55
■
Avoid placing the product in locations that are subject to rapid changes in heat or
humidity, shocks or vibrations, or dust. Do not place the product near a radiator or
heating vent or in direct sunlight.
■
■
■
Keep the product away from potential sources of electromagnetic interference, such as
loudspeakers or the base units of cordless phones.
Allow space behind the product for the cables, and space above the product so that
you can fully raise the document cover.
Leave enough room around the product for sufficient ventilation. Make sure the
product is at least 4 inches (10 cm) away from the wall.
■
■
Do not block or cover openings in the product case or insert objects through the slots.
Do not use aerosol products that contain flammable gases inside or around the
printer. Doing so may cause fire.
■
■
■
■
Do not press too hard on the document table when placing the originals.
Do not open the scanner section while the product is copying, printing, or scanning.
Do not touch the flat white cable inside the product.
Do not spill liquid on the product. Do not use the product near water. Do not use
with wet hands.
■
■
■
Adjust only those controls that are covered by the operating instructions. Except as
specifically explained in your documentation, do not attempt to service the product
yourself.
Never disassemble, modify, or attempt to repair the product by yourself, except as
specifically explained in the documentation. Do not adjust controls that are not
covered by the operating instructions.
Unplug the product and refer servicing to qualified service personnel under the
following conditions: if the power cord or plug is damaged; if liquid has entered the
product; if the product has been dropped or the case damaged; if the product does not
operate normally or exhibits a distinct change in performance.
■
Always keep this guide handy.
Control Panel Safety
■
Use only a dry, soft cloth to clean the control panel. Do not use liquid or chemical
cleansers.
■
If the control panel is damaged, contact Epson. If the liquid crystal solution gets on
your hands, wash them thoroughly with soap and water. If the liquid crystal solution
gets into your eyes, flush them immediately with water. If discomfort or vision
problems remain after a thorough flushing, see a doctor immediately.
56 Notices
Wireless Network Safety
■
■
■
Do not use this product inside medical facilities or near medical equipment. Radio
waves from the product may adversely affect the operation of medical equipment.
Keep this product at least 9 inches (22 cm) away from cardiac pacemakers. Radio
waves from this product may adversely affect their operation.
Do not use this product near automatically controlled devices such as automatic doors
or fire alarms. Radio waves from this product may adversely affect these devices.
Ink Cartridge Safety
■
Keep ink cartridges out of the reach of children and do not drink the ink.
■
Be careful when you handle used ink cartridges; there may be ink remaining around
the ink supply port. If ink gets on your skin, wash it off with soap and water. If it gets
in your eyes, flush them immediately with water. If you still have discomfort or vision
problems, see a doctor immediately.
■
■
■
Do not put your hand inside the product or touch any cartridges during printing.
Do not try to move the print head by hand, or you may damage the product.
Before transporting the product, make sure the print head is in the home (far right)
position and the ink cartridges are in place.
■
Install a new ink cartridge immediately after removing an expended one. Leaving
cartridges uninstalled can dry out the print head and may prevent the product from
printing.
■
■
Do not shake ink cartridges after opening their packages, and do not remove the label
from the cartridge itself; this can cause leakage.
If you remove an ink cartridge for later use, protect the ink supply area from dirt and
dust and store it in the same environment as the product. Note that there is a valve in
the ink supply port, making covers or plugs unnecessary, but care is needed to prevent
the ink from staining items that the cartridge touches. Do not touch the ink cartridge
ink supply port or surrounding area. Do not store the cartridge upside down.
Notices 57
Epson America, Inc., Limited Warranty
What Is Covered: Epson America, Inc. (“Epson”) warrants to the original retail purchaser
that the Epson printer covered by this limited warranty statement, if purchased and
operated only in the United States or Canada, will be free from defects in workmanship
and materials for a period of one (1) year from the date of original purchase. For warranty
service, you must provide proof of the date of original purchase.
What Epson Will Do To Correct Problems: Should your Epson printer prove defective
SM
during the warranty period, please call the Epson Connection at (562) 276-4382 (U.S.)
or (905) 709-3839 (Canada) for warranty repair instructions and return authorization. An
Epson service technician will provide telephone diagnostic service to determine whether
the printer requires service. If service is needed, Epson will, at its option, exchange or
repair the printer without charge for parts or labor. If Epson authorizes an exchange for the
defective unit, Epson will ship a replacement printer to you, freight prepaid, so long as you
use an address in Canada or the U.S. (excluding Puerto Rico and U.S. Possessions).
Shipments to other locations will be made freight collect. You are responsible for securely
packaging the defective unit and returning it to Epson within five (5) working days of
receipt of the replacement. Epson requires a debit or a credit card number to secure the
cost of the replacement printer in the event that you fail to return the defective one. If
Epson authorizes repair instead of exchange, Epson will direct you to send your printer to
Epson or its authorized service center, where the printer will be repaired and sent back to
you. You are responsible for packing the printer and for all costs to and from the Epson
authorized service center. When warranty service involves the exchange of the printer or a
part, the item replaced becomes Epson property. The replacement printer or part may be
new or refurbished to the Epson standard of quality, and, at Epson's option, may be
another model of like kind and quality. Exchange products and parts assume the
remaining warranty period of your original product covered by this limited warranty.
What This Warranty Does Not Cover: This warranty covers only normal use in the
United States and Canada. Using this product for continuous production or similar high
duty purposes is not considered normal use; damage, maintenance or service from such use
will not be covered under this warranty. This warranty is not transferable. This warranty
does not cover any color change or fading of prints or reimbursement of materials or
services required for reprinting. This warranty does not cover damage to the Epson
product caused by parts or supplies not manufactured, distributed or certified by Epson.
This warranty does not cover ribbons, ink cartridges or third party parts, components, or
peripheral devices added to the Epson product after its shipment from Epson, e.g., dealer
or user-added boards or components. Epson is not responsible for warranty service should
the Epson label or logo or the rating label or serial number be removed or should the
product fail to be properly maintained or fail to function properly as a result of misuse,
abuse, improper installation, neglect, improper shipping, damage caused by disasters such
as fire, flood, and lightning, improper electrical current, software problems, interaction
58 Notices
with non-Epson products, or service other than by an Epson Authorized Servicer. If a
claimed defect cannot be identified or reproduced, you will be held responsible for the
costs incurred.
THE WARRANTY AND REMEDY PROVIDED ABOVE ARE EXCLUSIVE AND IN
LIEU OF ALL OTHER EXPRESS OR IMPLIED WARRANTIES INCLUDING, BUT
NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY,
NON-INFRINGEMENT OR FITNESS FOR A PARTICULAR PURPOSE. SOME
LAWS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES. IF
THESE LAWS APPLY, THEN ALL EXPRESS AND IMPLIED WARRANTIES ARE
LIMITED TO THE WARRANTY PERIOD IDENTIFIED ABOVE. UNLESS
STATED HEREIN, ANY STATEMENTS OR REPRESENTATIONS MADE BY ANY
OTHER PERSON OR FIRM ARE VOID. IN NO EVENT SHALL EPSON OR ITS
AFFILIATES BE LIABLE FOR ANY SPECIAL, INCIDENTAL OR
CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OR INABILITY
TO USE THE EPSON PRODUCT, WHETHER RESULTING FROM BREACH OF
WARRANTY OR ANY OTHER LEGAL THEORY. IN NO EVENT SHALL EPSON
OR ITS AFFILIATES BE LIABLE FOR DAMAGES OF ANY KIND IN EXCESS OF
THE ORIGINAL RETAIL PURCHASE PRICE OF THE PRODUCT.
In Canada, warranties include both warranties and conditions.
Some jurisdictions do not allow limitations on how long an implied warranty lasts, and
some jurisdictions do not allow the exclusion or limitation of incidental or consequential
damages, so the above limitations and exclusions may not apply to you. This warranty
gives you specific legal rights and you may have other rights which vary from jurisdiction
to jurisdiction.
To find the Epson Authorized Reseller nearest you, visit our website at:
To find the Epson Customer Care Center nearest you, visit
You can also write to:
Epson America, Inc., P.O. Box 93012, Long Beach, CA 90809-3012
Notices 59
Declaration of Conformity
According to 47CFR, Part 2 and 15 for: Class B Personal Computers and Peripherals;
and/or CPU Boards and Power Supplies used with Class B Personal Computers:
We:
Located at:
Epson America, Inc.
MS 3-13
3840 Kilroy Airport Way
Long Beach, CA 90806
Telephone: (562) 290-5254
Declare under sole responsibility that the product identified herein, complies with 47CFR
Part 2 and 15 of the FCC rules as a Class B digital device. Each product marketed is
identical to the representative unit tested and found to be compliant with the standards.
Records maintained continue to reflect the equipment being produced can be expected to
be within the variation accepted, due to quantity production and testing on a statistical
basis as required by 47CFR §2.909. Operation is subject to the following two conditions:
(1) this device may not cause harmful interference, and (2) this device must accept any
interference received, including interference that may cause undesired operation.
Trade Name:
Epson
Type of Product: Multifunction printer
Model:
C432A
60 Notices
FCC Compliance Statement
For United States Users
This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. This
equipment generates, uses, and can radiate radio frequency energy and, if not installed and
used in accordance with the instructions, may cause harmful interference to radio or
television reception. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause interference to radio and television
reception, which can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the following measures:
■
■
■
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
■
Consult the dealer or an experienced radio/TV technician for help.
WARNING
The connection of a non-shielded equipment interface cable to this equipment will
invalidate the FCC Certification of this device and may cause interference levels which
exceed the limits established by the FCC for this equipment. It is the responsibility of the
user to obtain and use a shielded equipment interface cable with this device. If this
equipment has more than one interface connector, do not leave cables connected to
unused interfaces. Changes or modifications not expressly approved by the manufacturer
could void the user’s authority to operate the equipment.
For Canadian Users
This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.
Notices 61
Copyright Notice
All rights reserved. No part of this publication may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical,
photocopying, recording, or otherwise, without the prior written permission of Seiko
Epson Corporation. The information contained herein is designed only for use with this
Epson product. Epson is not responsible for any use of this information as applied to other
equipment.
Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this
product or third parties for damages, losses, costs, or expenses incurred by purchaser or
third parties as a result of: accident, misuse, or abuse of this product or unauthorized
modifications, repairs, or alterations to this product, or (excluding the U.S.) failure to
strictly comply with Seiko Epson Corporation’s operating and maintenance instructions.
Seiko Epson Corporation shall not be liable for any damages or problems arising from the
use of any options or any consumable products other than those designated as Original
Epson Products or Epson Approved Products by Seiko Epson Corporation.
In addition to software program rights owned by Seiko Epson Corporation, this product
also includes open source software. Refer to OSS.pdf on your product software CD-ROM
for a list of open source software and software license terms applied to this printer.
Responsible Use of Copyrighted Materials
Epson encourages each user to be responsible and respectful of the copyright laws when
using any Epson product. While some countries’ laws permit limited copying or reuse of
copyrighted material in certain circumstances, those circumstances may not be as broad as
some people assume. Contact your legal advisor for any questions regarding copyright law.
Trademarks
Epson is a registered trademark, Epson Exceed Your Vision is a registered logomark, and
Supplies Central is a service mark of Seiko Epson Corporation.
Artisan is a registered trademark and Epson Connection is a service mark of Epson
America, Inc.
General Notice: Other product names used herein are for identification purposes only and
may be trademarks of their respective owners. Epson disclaims any and all rights in those
marks.
This information is subject to change without notice.
© 2010 Epson America, Inc. 5/10
62 Notices
CPD-28000
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