2-9991
Caller ID & Digital
Messaging System
We bring good things to life.
INTERFERENCE INFORMATION
This device complies with Part 15 of the FCC Rules.
Operation is subject to the following two conditions: (1)
This device may not cause harmful interference; and (2)
This device must accept any interference received,
including interference that may cause undesired
operation.
•
•
•
Reorient or relocate and increase the separation
between the telecommunications equipment and
receiving antenna.
Connect the telecommunications equipment into an
outlet on a circuit different from that to which the
receiving antenna is connected.
This equipment has been tested and found to comply
with the limits for a Class B digital device, pursuant to
Part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful
interference in a residential installation.
This equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful
interference to radio communications. However, there
is no guarantee that interference will not occur in a
particular installation.
If this equipment does cause harmful interference to
radio or television reception, which can be determined
by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or
more of the following measures:
Consult the dealer or an experienced radio/TV
technician for help.
If these measures do not eliminate the interference,
please consult your dealer or an experienced radio/
television technician for additional suggestions. Also,
the Federal Communications Commission has
prepared a helpful booklet, “How To Identify and
Resolve Radio/TV Interference Problems.” This
booklet is available from the U.S. Government
Printing Office, Washington, D.C. 20402. Please
specify stock number 004-000-00345-4 when ordering
copies.
CAUTION
RISK OF ELECTRIC SHOCK
DO NOT OPEN
•
Reorient or relocate the receiving antenna (that is,
the antenna for radio or television that is “receiving”
the interference).
T H E L I G H T N I N G
FLASH AND ARROW-
HEAD WITHIN THE
CAUTION: TO REDUCE THE THE EXCLAMATION
RISK OF ELECTRIC SHOCK, POINT WITHIN THE
DO NOT REMOVE COVER T R I A N G L E I S
A
SIGN
TRIANGLE IS
WA R N I N G S I G N
ALERTING YOU OF
A
WARNING
ALERTING YOU OF
( O R B A C K ) . N O U S E R -
SERVICEABLE PARTS IN-
SIDE. REFER SERVICING
TO QUALIFIED SERVICE
PERSONNEL.
I
M
P
O
R
T
A
N
T
WARNING:TO PREVENT FIRE
"
D
A
N
G
E
R
O
U
S
I N S T R U C T I O N S
A C C O M PA N Y I N G
T H E P R O D U C T.
VOLTAGE" INSIDE
THE PRODUCT.
OR ELECTRICAL SHOCK HAZARD,
DO NOT EXPOSE THIS PRODUCT
TO RAIN OR MOISTURE.
SEE MARKING ON BOTTOM / BACK OF PRODUCT
3
TABLE OF CONTENTS
CALLER ID
17
17
17
18
18
BEFORE YOU BEGIN
PARTS CHECKLIST
MODULAR JACK REQUIREMENTS
POWERING UP
INSTALLING A BATTERY
INSTALLATION
FEATURES AND CONTROLS
LIQUID CRYSTAL DISPLAY MESSAGES
GETTING STARTED
SETTING THE DATE AND TIME
SETTING THE SECURITY/USER CODE
DIGITAL MESSAGING
SETTING THE OUTGOING ANNOUNCEMENT
ANSWERING CALLS
READING THE MESSAGE COUNTER
LISTENING TO MESSAGES
PAUSING DURING PLAYBACK
REVIEWING AND SKIPPING
DELETING
5
5
5
6
6
7
8
9
10
10
10
11
11
12
13
13
13
14
14
14
15
15
SETTING THE AREA CODE
RETRIEVING INFORMATION
DELETING INFORMATION
USING REDIAL
INFORMATION DISPLAY DURING MESSAGE PLAYBACK 19
RETURNING A CALL DURING PLAYBACK
TROUBLESHOOTING TIPS
INDEX
GENERAL PRODUCT CARE
SERVICE
19
20
21
23
23
24
LIMITED WARRANTY
IMPORTANT: This product requires a
subscription to Caller ID service from your
telephone company.
RECORDING A MEMO
MEMORY FULL
REMOTE ACCESS
4
BEFORE YOU BEGIN
PARTS CHECKLIST
Make sure your package includes the following items:
CID
DIAL
TIME SET
DELETE
RE
V
I
P
SK
CODE
A
N
N
F
F
O
U
N
T
A
/
O
N
C
M
E
N
N
S
O
P
L
O
M
A
Y
•
M
E
P
A
U
SE
•
Telephone line cord
AC power supply
Caller ID unit
MODULAR JACK REQUIREMENTS
You need an RJ11 type modular jack, which is
the most common type of
phone jack and might look like
the one pictured here. If you
don’t have a modular jack, call
your local phone company to
find out how to get one
These symbols appear on the back of the unit:
- alerts you to important operating
instructions
~
- indicates AC power
installed.
5
LOW BATTERY INDICATOR
When the battery is weak, the Low Battery
indicator will show in the display.
POWERING UP
This unit must be powered by the AC adapter.
Installing a battery will only ensure that time,
date, user/security code and area code
information are retained in the event of a
power failure.
POWER FAILURE
Should a power failure occur, the unit will stop
all functions. If a battery is installed, all
settings will be saved and the display will read
the current time and "power failure."
INSTALLING A BATTERY
1. Use a screwdriver or other flat
tool to open the battery
compartment door.
If no battery is installed, all settings will return
to their default. Voice and caller ID information
will not be affected.
2. Insert a fresh 9-volt alkaline
battery.
STORING THE UNIT
Y
T T E B R A
If you plan to store the unit for more than one
month, remove the battery.
3. Close the battery compartment
door securely, but do not
overtighten screw.
If you are replacing the battery, be sure
to disconnect the line cords from the
back of the unit.
6
INSTALLATION
D E L E T E
1. Connect the telephone line cord to the
LINE jack on the back of the unit and then
to the modular wall jack.
2
2. Connect your phone’s line cord to the jack
on the back of the unit marked PHONE.
3
1
3. Connect the adapter to the POWER 9VAC
jack on the back of the unit and then to an
AC power outlet.
When power is connected, the unit will say
"ANNOUNCEMENT ONE ON." The display will
show "12:00" as the time.
INSTALLATION INFORMATION
Use only the Thomson 5-4077 power
adapter that came with this unit. Using
other adapters may damage the unit.
• Never install telephone wiring during a
lightning storm.
• Never touch uninsulated telephone wires or
terminals, unless the telephone line has been
disconnected at the network interface.
• Use caution when installing or modifying
telephone lines.
7
FEATURES AND CONTROLS
ANNOUNCEMENT
records or plays back outgoing
announcements
ANS ON/OFF
CID
turns answer function on or off
enters Caller Identification mode
sets security/user code
CODE
DIAL
calls the number on the display;
sets area code
DELETE
MEMO
PLAY
erases voice/caller ID information
records a memo
CID
DIAL
starts message playback
temporarily suspends activity
TIME SET
DELETE
R
E
V
IEW
IP
SK
PAUSE
CODE
A
N
N
F
F
O
U
T
A
/
O
N
N
N
N
S
C
M
E
O
REVIEW (
SKIP (
TIME/SET
)
returns to previous voice/caller
ID messages
P
)
advances ahead to next voice/
caller ID messages
sets/checks time and date functions
indicates new memos or
messages by flashing
L
A
Y
O
M
E
•
P
•
M
A
U E
S
Message
indicator
Message indicator
microphone
Terms to Know:
TAP - a touch of less than 1 second PRESS - a touch of 1 to 1.5 seconds HOLD - a touch of at least 4 seconds
8
LIQUID CRYSTAL DISPLAY (LCD) MESSAGES
END OF LIST
no more information is stored
Number of
calls/new calls indicator
Low Battery
indicates which announcement is
active
Time
Date
ANNOUNCEMENT
PAUSE
all activities are suspended
NEW
CALL
12:24 PM
4/30
no more information can be stored
MEMORY FULL
MON 12:00 AM
USER CODE
AREA CODE
NEW CALLS
CALLS
MSG
71
26
day, time information
317-555-1234
SMITH JOHN
security/user code information
area code information
Number of
caller
Number of
messages
Name of
caller
indicates total number of new calls
indicates total number of calls
received
ANSWER OFF
UNKNOWN
answering functions are off
You will encounter the following messages
while using this unit:
call originated from an area that
does not support caller ID or is
blocked (see Troubleshooting Tips)
incoming call from a private or blocked
number
PRIVATE
prompt for deleting all voice/
caller ID information
PRESS DELETE
TO ERASE MSGS
ERROR
(flashes) caller ID information is invalid
indicates the battery is low
PICK UP PHONE
number has been successfully dialed
9
1. Press the REVIEW or SKIP buttons to
GETTING STARTED
scroll through the minutes.
NOTE: During these processes, if no button is
pressed for approximately one minute, the unit
will return to the Idle mode.
2. Press the TIME SET button to accept the
current minutes.
The unit confirms the set time.
SETTING THE DATE AND TIME
SETTING THE SECURITY/USER CODE
1. Hold the CODE button until the unit
1. Hold the TIME SET button until the unit
announces "Monday."
announces the first number.
2. Press the REVIEW or SKIP buttons to
scroll through the days.
2. Press the REVIEW or SKIP buttons to
scroll through the numbers 0-9. Stop when
you reach the number you want.
3. Press the TIME SET button to accept the
day.
3. Press the CODE button to accept the
The unit announces "12 a.m.".
number.
1. Press the REVIEW or SKIP buttons to
scroll through the hours until you reach
the current hour.
Repeat Steps 2 and 3 to complete the code.
When the third number is set, the unit
announces the full code for confirmation.
2. Press the TIME SET button to accept the
To check the code at any time, press the CODE
button.
current hour.
The unit announces "0."
10
TO RECORD AN OUTGOING ANNOUNCEMENT:
1. Press the ANS ON/OFF button to select
Announcement 1 or 2.
DIGITAL MESSAGING
SETTING THE OUTGOING
ANNOUNCEMENT
There are three types of outgoing announce-
ments. All three have default greetings - as
shown below - that can be recorded over.
ANNOUNCEMENT 1: "Please leave your message
after the tone."
ANNOUNCEMENT 2: "Please leave your message
after the tone."
ANNOUNCEMENT 3: "Sorry, no messages
accepted."
2. Hold the ANNOUNCEMENT button.
3. Start speaking after the beep. The time
limit is one minute.
NOTE: If you speak directly into the micro-
phone your announcement will be clearer.
4. Release the ANNOUNCEMENT button
when you have finished speaking.
The unit replays the announcement for
confirmation.
To change the announcement, hold the ANS
ON/OFF button until the announcement you
want - 1, 2 or 3 - is shown both in the display
and audibly confirmed by the unit.
TO CHECK AN ANNOUNCEMENT:
1. Select the announcement.
2. Tap the ANNOUNCEMENT button.
If you choose Announcement 3, the unit will
confirm this audibly and ask you to "please
record announcement." There is no preset limit
of time in which to record your announcement.
If there is no announcement recorded, the unit
will play the default announcement.
11
NOTE: If the unit is set to Announcement 3, it
picks up after the second ring, plays the
announcement and then disconnects the line.
TO DELETE AN ANNOUNCEMENT:
1. Select the announcement.
2. Press the ANNOUNCEMENT button.
CALL SCREENING
3. Press the DELETE button while the
While the unit records a message, the caller's
voice is audible. If you want to talk to the
caller, pick up any phone extension and begin
speaking. The unit immediately stops
recording and returns to Idle mode.
announcement plays.
NOTE: If in the default announcement mode,
the unit continues to play after you press the
DELETE button.
Because the recorded portion of the message
is kept, the new call and message counters
increase by one and the message indicator
flashes.
The unit confirms "announcement erased." The
default announcement replaces the erased
announcement.
ANSWERING CALLS
READING THE MESSAGE COUNTER
The total number of incoming memos and
messages is shown in the display. When the
maximum number has been reached, the unit
begins erasing messages, starting with the first
message recorded.
TOLL SAVER/RING SELECT FEATURE
This unit is equipped with a Toll Saver feature
when using Announcement 1 or 2. The unit
answers calls after the second ring if there are
new messages recorded or five rings if there
are no messages recorded.
12
If you listen to all your memos and messages,
the message indicator stops flashing.
LISTENING TO MESSAGES
The unit plays memos before messages.
If there are no new memos, the unit starts
playing new messages.
PAUSING DURING PLAYBACK
1. Press the PAUSE button during playback
If there are no new memos or new messages,
the unit announces "you have no new
messages" and plays all old memos before
playing all old messages.
to suspend activity.
2. Press the PAUSE button again to resume
activity.
•
•
If a button other than the PAUSE button is
pressed, the unit resumes playing the
message.
If there are no old memos, the unit plays all old
messages.
Tap the PLAY button to hear memos and/or
messages.
If still in Pause mode after 10 seconds, the
unit automatically resets to the Idle mode.
At the end of each memo or message, the unit
states the time and date each memo or
message was recorded.
REVIEWING AND SKIPPING
Tap the REVIEW (
) button to repeat the
After all memos and messages have been
played, the unit announces "end of messages."
same memo or message. Press the button to
reverse to previous memos, messages or caller
ID entries.
The unit then prompts you to "press delete to
erase msgs." See "Deleting" on Page 14.
13
To delete both voice and caller ID information -
or caller ID information if there is no voice
message - of all memos and messages, hold
the DELETE button within 8 seconds of the
prompt.
Tap the SKIP (
next memo, message or caller ID entry.
) button to advance to the
DELETING
To delete the voice part of a memo or message
but not the caller ID information, tap the
DELETE button during playback.
The unit announces "all messages erased" for
confirmation.
To delete both voice and caller ID information
of the current memo or message, press the
DELETE button during playback.
RECORDING A MEMO
1. Hold the MEMO button.
2. Begin speaking after the beep. There is no
limit on the recording time.
The unit announces "message erased" for
confirmation.
NOTE: If you speak directly into the micro-
phone your announcement will be clearer.
To delete all voice memos and messages, wait
for the unit to announce "end of messages."
Press the DELETE button within 8 seconds of
3. Release the MEMO button when you have
the prompt "press delete to erase msgs."
finished speaking.
The message counter increases by one and the
message indicator flashes slowly.
14
•
While the unit is receiving caller ID
information, you cannot access the Memo
mode.
after 20 seconds, the unit disconnects the line
and returns to the Idle mode.
•
The unit allows two attempts at entering
the correct security/user code. If, after the
second try, the security/user code is not
correct, the unit disconnects the line and
returns to the Idle mode.
MEMORY FULL
When the unit's memory is full, it picks up after
10 rings. After a two-second delay, it emits
three beeps. A 20-second waiting period
follows, allowing the caller to enter your
security/user code.
To end the remote operation, hang up or press
3 on the phone for the Hang Up code.
Remember that when you play your messages
by remote access, the Toll Saver feature resets
the unit to answer on the 5th ring.
REMOTE ACCESS
To enter Remote Access mode during or after
the announcement, press the # button and
then enter the correct security/user code. The
unit emits another tone while it waits for you
to enter one of 10 function commands. See
Page 16 for commands.
DISABLING REMOTE ACCESS
To disable remote access, set your security/
user code to 000. This also disables remote
turn on and the ability to erase messages in
the event the unit's memory becomes full.
After each function is performed, the unit
emits the same tone. If no command is entered
15
Digital
Messaging System
To:
2-9991
Press:
Play/pause messages
Play menu
1
2
3
4
1.
2.
Dial phone number of the
answerer.
Hang up
Press the # key to enter the
Remote Access mode.
Play previous message
(during message playback)
3.
4.
5.
Enter 3-digit security code.
Enter touch-tone command.
Hang up.
Repeat current message
5
6
(during message playback)
Skip to next message
(during message playback)
Record new announcement
Turn answerer on or off
7
8
9
0
Change announcement
Delete memo/message
Write 3-digit security code in boxes.
16
When the DIAL button is pressed after the
third number, the unit announces the area
code for confirmation.
CALLER ID
Caller ID information is retrieved between the
first and second ring.
If no area code is set, the unit always dials the
area code with the number.
In the display, the unit shows the number of
calls, the caller's name, the caller's telephone
number, the day and time.
RETRIEVING INFORMATION
The name, telephone number, time and day of
a call are recorded.
1. Press the CID button. The display shows
"X new calls" or "X calls," if they are old.
2. Press the REVIEW or SKIP button to
SETTING THE AREA CODE
scroll through the stored information.
1. Hold the DIAL button until the unit
The unit displays "end of list" when there is no
more information to show.
announces the first number.
2. Press the REVIEW or SKIP buttons to
scroll through the numbers until you reach
the first number of the area code.
To play messages while in CID mode, press the
PLAY button when you find an entry with a
message attached.
3. Press the DIAL button to set the first
4. Press the CID button to exit the CID mode
number.
and return to the Idle mode.
4. Repeat Steps 2 and 3 for the next two
numbers.
17
•
If the area code is different from the preset
area code, the unit shows the entire
number in the display.
DELETING INFORMATION
To erase an individual entry, tap the DELETE
button while viewing the caller ID information.
Example:
To activate redial:
317-555-1234
Hold the DELETE button to delete an entry
that has both caller ID information and a voice
message.
1. Press the DIAL button to initiate the
callback function. The number appears in
the display as it was received.
To delete all new and old caller ID entries,
press the DELETE button after you have
reached the "end of list."
To add or remove a "1" or the area code,
press the SKIP button.
To delete all new and old caller ID entries with
their voice messages, hold the DELETE button
after you reach the "end of list."
2. Press the DIAL button to call the number
in the display.
3. When the unit finishes dialing, "pick up
phone" shows in the display.
USING REDIAL
•
If the area code is the same as the preset
area code, the display shows only the last
seven digits of the telephone number.
If you do not pick up a phone within 10
seconds, the unit automatically disconnects
the line and returns to the Idle mode.
Example:
555-1234
18
If the unit encounters a busy signal, you can
end the call by pressing the ANS ON/OFF
button or wait four seconds for the unit to
disconnect itself.
INFORMATION DISPLAY DURING
MESSAGE PLAYBACK
During playback, the display shows the number
of calls, the message number, the name and
telephone number of the caller and the day and
time the call was received.
If the message had no caller ID information, the
message number and the recording time is
displayed.
RETURNING A CALL DURING
PLAYBACK
Press the DIAL button to stop message
playback and initiate the redial function.
19
TROUBLESHOOTING TIPS
Doesn't answer or messages are incomplete
• Make sure answerer is on.
Can't hear messages
• Adjust volume control on the side of the unit.
• Memory is full; erase some messages.
• Caller left a message longer than the time limit
allowed.
LOW BATTERY indicator appears
• Install a new 9V battery.
Incoming calls are answered on the 10th ring
• Memory is full; erase some messages.
Can't restart message
• You must play messages for at least 5 seconds
before pressing the REVIEW button.
Unit won't respond to remote commands
• Make sure you are using a touch-tone phone.
• Make sure you entered the correct security/
user code.
• Did the unit hang up? Remember you only
have a 20-second time limit to enter a remote
command function.
Message light flashes rapidly
• Memory is full; erase some messages.
• Check both the CID and voice banks for
messages.
"Unknown" shows in the display
• Call originates from a blocked number, such as
telemarketer.
• Call is through a long distance carrier that
does not support Caller ID
Answerer doesn't respond
• Check AC power cord and phone line
connections.
• Make sure an extension phone is not in use.
• Make sure you didn't press the PLAY/PAUSE/
MEMO button by mistake.
• Call is from overseas.
20
INDEX
DELETE 8
Delete an announcement 12
Deleting 14
Deleting information 18
DIAL 8
Digital messaging 11
Disabling remote access 15
A
I
ANNOUNCEMENT 8, 9, 11
ANS ON/OFF 8
ANSWER OFF 9
Answering Calls 12
AREA CODE 9, 17
Information display during
message playback 19
Important installation
information 7
Installation 7
Installing a battery 6
Interference information 3
Displaying caller id information
during message playback 19
Displaying information 17
B
Battery 6
L
Liquid Crystal Display (LCD)
messages 9
Listening to messages 13
Low battery indicator 6
C
E
Call screening 12
END OF LIST 9
ERROR 9
Caller ID information
17, 18, 19
CALLS 9
Check an announcement 11
CID 8
CODE 8
F
M
FCC registration information 2
Features 8
MEMO 8, 14
MEMORY FULL 9, 15
Message counter 12
Message indicator 8
Messages 13
D
Date 10
21
Microphone 8
MSGS 9
Setting the area code 17
Modular jack requirements 5
PRIVATE 9
Setting the date and time 10
Setting the outgoing announce-
ment 11
N
R
NEW CALLS 9
Reading the message counter
12
Record an outgoing announce-
ment 11
Recording a memo 14
Redial 18
Remote access 15
Retrieving information 17
SKIP 8
Skipping 13
Storing information 17
Storing the unit 6
O
Outgoing announcement 11
P
T
Parts checklist 5
PAUSE 8, 9
Pausing 13
PICK UP PHONE 9
PLAY 8
Time 10
TIME/SET 8
Toll saver/ring select feature 12
Troubleshooting tips 20
Returning a call during
playback 19
REVIEW 8
Reviewing and skipping 13
Ring select feature 12
U
Playback 13, 19
Power failure 6
Powering up 6
PRESS DELETE TO ERASE
UNKNOWN 9
USER CODE 9
Using redial
S
18
Security/user code 10
22
GENERAL PRODUCT CARE
To keep your unit working and looking good, follow these guidelines:
•
Avoid putting the unit near heating appliances and devices that generate electrical noise (for
example, motors or fluorescent lamps).
•
•
•
•
•
DO NOT expose to direct sunlight or moisture.
Avoid dropping the unit, as well as other rough treatment.
Clean the unit with a soft cloth.
Never use a strong cleaning agent or abrasive powder because this will damage the finish.
Retain the original packaging in case you need to ship the unit at a later date.
SERVICE
The FCC requires this product to be serviced only by the manufacturer or its authorized service
agents. In accordance with FCC requirements, changes or modifications not expressly approved
by Thomson Consumer Electronics could void the user’s authority to operate this product.
Attach your sales receipt to the booklet for future reference or jot down the date this product was
purchased or received as a gift. This information will be valuable if service should be required
during the warranty period.
Purchase date ____________________
Name of store ________________________________
23
LIMITED WARRANTY
What does your warranty cover?
• Any defect in material or
workmanship.
For how long after the original
purchase?
• One year.
• The warranty for rental units begins
with the first rental.
the sales receipt or other evidence
of date of original purchase. If the
unit was a gift, provide a statement
specifying the date received. Also
print your name and address and
a description of the defect. Send
standard UPS or its equivalent to:
Thomson Consumer Electronics, Inc.
Product Exchange Center
• Installation and setup service
adjustments.
• Batteries.
• Damage from misuse or neglect.
• Products which have been modified
or incorporated into other products.
• Product purchased or serviced
outside the USA.
• Acts of God such as but not limited
to lightning damage.
How does state law relate to this
warranty?
• This warranty gives you specific legal
rights, and you may also have other
rights which vary from state to state.
What if you purchased your product
outside the United States?
• This warranty does not apply. See
your dealer for details.
What will we do?
• Provide you with a new, or at our
option, a refurbished unit.
• The exchange unit is warranted for
the remainder of your product’s
original warranty period.
How do you make a warranty claim?
• Properly pack your unit. Include
any cables, etc., which were originally
provided with the product. We
recommend using the original carton
and packing materials.
32B Spur Drive
El Paso, Texas 79906
• Pay any charges billed to you by
the Exchange Center for service
not covered by the warranty.
• A new or refurbished unit will be
shipped to you prepaid freight.
What does your warranty not cover?
• Customer instruction. Your
Owner’s Manual provides
information regarding operating
instructions and user controls. For
additional information, ask your
dealer.
• Include in the package a copy of
Model 2-9991
15298530 (Rev. 1, E)
97-10
Printed in Hong Kong
P.O. Box 1976, Indianapolis, IN 46206
© 1995 Thomson Consumer Electronics, Inc.
Trademark(s) ® Registered
Marca(s) ® Registrada(s)
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