Epson XP 310 Color Multifunction Inkjet Printer C11CC88201 User Manual

User’s Guide  
NPD4862-00 EN  
User’s Guide  
Copyright and Trademarks  
IN NO EVENT SHALL SAM LEFFLER OR SILICON GRAPHICS BE LIABLE FOR ANY SPECIAL,  
INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR ANY DAMAGES  
WHATSOEVER RESULTING FROM LOSS OF USE, DATA OR PROFITS, WHETHER OR NOT  
ADVISED OF THE POSSIBILITY OF DAMAGE, AND ON ANY THEORY OF LIABILITY, ARISING  
OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THIS SOFTWARE.  
Microsoft , Windows , and Windows Vista are registered trademarks of Microsoft Corporation.  
®
®
®
Apple, Macintosh, Mac OS, and OS X are trademarks of Apple Inc., registered in the U.S. and other countries.  
AirPrint is a trademark of Apple Inc.  
Google Cloud Print is a registered trademark of Google Inc.  
Adobe, Adobe Reader, Acrobat, and Photoshop are trademarks of Adobe systems Incorporated, which may be  
registered in certain jurisdictions.  
SDXC Logo is a trademark of SD-3C, LLC.  
Memory Stick Duo, Memory Stick PRO Duo, Memory Stick PRO-HG Duo, Memory Stick Micro, and MagicGate  
Memory Stick Duo are trademarks of Sony Corporation.  
General Notice: Other product names used herein are for identification purposes only and may be trademarks of their  
respective owners. Epson disclaims any and all rights in those marks.  
Copyright © 2013 Seiko Epson Corporation. All rights reserved.  
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User’s Guide  
Contents  
Contents  
4
User’s Guide  
Contents  
5
User’s Guide  
Contents  
6
User’s Guide  
Introduction  
Introduction  
Where to Find Information  
The latest version of the following manuals are available on the Epson support website.  
http://support.epson.net/ (other than Europe)  
Start Here (paper):  
Provides you with information on setting up the product and installing the software.  
User’s Guide (PDF):  
Provides you with detailed operating, safety, and troubleshooting instructions. See this guide when using this  
product with a computer.  
To view the PDF manual, you need Adobe Acrobat Reader 5.0 or later, or Adobe Reader.  
Network Guide (PDF):  
Provides network administrators with information on both the printer driver and network settings.  
Caution, Important and Note  
Caution, Important, and Note in this manual are indicated as below and have the following meaning.  
Caution  
!
must be followed carefully to avoid bodily injury.  
Important  
cmust be observed to avoid damage to your equipment.  
Note  
contain useful tips and restrictions on product operation.  
Operating System Versions  
In this manual, the following abbreviations are used.  
Windows 8 refers to Windows 8 and Windows 8 Pro.  
Windows 7 refers to Windows 7 Home Basic, Windows 7 Home Premium, Windows 7 Professional, and  
Windows 7 Ultimate.  
7
       
User’s Guide  
Introduction  
Windows Vista refers to Windows Vista Home Basic Edition, Windows Vista Home Premium Edition, Windows  
Vista Business Edition, Windows Vista Enterprise Edition, and Windows Vista Ultimate Edition.  
Windows XP refers to Windows XP Home Edition, Windows XP Professional x64 Edition, and Windows XP  
Professional.  
Mac OS X refers to Mac OS X 10.5.8, 10.6.x, 10.7.x, 10.8.x.  
Using Epson Connect Service  
Using Epson Connect and other companies’ services, you can easily print directly from your smartphone, tablet PC or  
laptop, anytime and practically anywhere even across the globe! The services available vary by product. (& “Available  
For more information about the printing and other services, visit the following URL:  
https://www.epsonconnect.com/ (Epson Connect portal site)  
Note:  
You can make network service settings using a Web browser on your computer, smartphone, tablet PC, or laptop that is  
connected to the same network as the product.  
8
   
User’s Guide  
Important Instructions  
Important Instructions  
Safety Instructions  
Read and follow these instructions to ensure safe use of this product. Make sure you keep this guide for future  
reference. Also, be sure to follow all warnings and instructions marked on the product.  
Use only thepowercord supplied withthe product and do not use the cord with anyother equipment. Use ofother  
cords with this product or the use of the supplied power cord with other equipment may result in fire or electric  
shock.  
Be sure your AC power cord meets the relevant local safety standard.  
Never disassemble, modify, or attempt to repair the power cord, plug, printer unit, scanner unit, or options by  
yourself, except as specifically explained in the product’s guides.  
Unplug the product and refer servicing to qualified service personnel under the following conditions:  
The power cord or plug is damaged; liquid has entered the product; the product has been dropped or the casing  
damaged; the product does not operate normally or exhibits a distinct change in performance. Do not adjust  
controls that are not covered by the operating instructions.  
Place the product near a wall outlet where the plug can be easily unplugged.  
Do not place or store the product outdoors, near excessive dirt or dust, water, heat sources, or in locations subject  
to shocks, vibrations, high temperature or humidity.  
Take care not to spill liquid on the product and not to handle the product with wet hands.  
Keep this product at least 22 cm away from cardiac pacemakers. Radio waves from this product may adversely  
affect the operation of cardiac pacemakers.  
If the LCD screen is damaged, contact your dealer. If the liquid crystal solution gets on your hands, wash them  
thoroughly with soap and water. If the liquid crystal solution gets into your eyes, flush them immediately with  
water. If discomfort or vision problems remain after a thorough flushing, see a doctor immediately. Some  
products are not equipped with the LCD screen.  
Note:  
The following provides safety instructions for ink cartridges.  
Product Advisories and Warnings  
Read and follow these instructions to avoid damaging the product or your property. Make sure you keep this guide for  
future reference.  
Setting up/using the product  
Do not block or cover the vents and openings in the product.  
9
         
User’s Guide  
Important Instructions  
Use only the type of power source indicated on the product’s label.  
Avoid using outlets on the same circuit as photocopiers or air control systems that regularly switch on and off.  
Avoid electrical outlets controlled by wall switches or automatic timers.  
Keep the entire computer system away from potential sources of electromagnetic interference, such as  
loudspeakers or the base units of cordless telephones.  
The power-supply cords should be placed to avoid abrasions, cuts, fraying, crimping, and kinking. Do not place  
objects on top of the power-supply cords and do not allow the power-supply cords to be stepped on or run over. Be  
particularly careful to keep all the power-supply cords straight at the ends and the points where they enter and  
leave the transformer.  
If you use an extension cord with the product, make sure that the total ampere rating of the devices plugged into  
the extension cord does not exceed the cord’s ampere rating. Also, make sure that the total ampere rating of all  
devices plugged into the wall outlet does not exceed the wall outlet’s ampere rating.  
If you plan to use the product in Germany, the building installation must be protected by a 10 or 16 amp circuit  
breaker to provide adequate short-circuit protection and over-current protection for the product.  
When connecting the product to a computer or other device with a cable, ensure the correct orientation of the  
connectors. Each connector has only one correct orientation. Inserting a connector in the wrong orientation may  
damage both devices connected by the cable.  
Place the product on a flat, stable surface that extends beyond the base of the product in all directions. If you place  
the product by the wall, leave more than 10 cm between the back of the product and the wall. The product will not  
operate properly if it is tilted at an angle.  
When storing or transporting the product, avoid tilting it, placing it vertically, or turning it upside down;  
otherwise ink may leak.  
Allow spaces behind the product for the cables, and space above the product so that you can fully raise the  
document cover.  
Leave enough space in front of the product for the paper to be fully ejected.  
Avoid places subject to rapid changes in temperature and humidity. Also, keep the product away from direct  
sunlight, strong light, or heat sources.  
Do not insert objects through the slots in the product.  
Do not put your hand inside the product or touch the ink cartridges during printing.  
Do not touch the white flat cable inside the product.  
Do not use aerosol products that contain flammable gases inside or around the product. Doing so may cause  
fire.  
Do not move the ink cartridge holder by hand; otherwise, you may damage the product.  
Always turn the product off using the Pbutton. Do not unplug the product or turn off the power at the outlet until  
the LCD screen has turned off completely or the P light stops flashing.  
10  
User’s Guide  
Important Instructions  
Before transporting the product, make sure that the print head is in the home (far right) position and the ink  
cartridges are in place.  
Be careful not to trap your fingers when closing the scanner unit.  
If you are not going to use the product for a long period, be sure to unplug the power cord from the electrical  
outlet.  
Do not press too hard on the scanner glass when placing the originals.  
During the life of your product it may be necessary to replace the waste ink pad when it has become full. Whether  
and how often this is required will vary according to the number of pages you print, the type of material that you  
print and the number of cleaning cycles that the product performs. Epson Status Monitor, your LCD, or lights on  
the control panel will advise you when this part needs replacing. The need for replacement of the pad does not  
mean that your product has ceased to operate in accordance with its specifications. The replacement of this part is  
a routine product servicing activity within the product’s specification and is not a problem which requires repair.  
The Epson warranty does not therefore cover the cost of this replacement. If your product needs the pad replacing  
this can be performed for you by any authorised Epson service provider. It is not a user-serviceable part.  
Using the product with a wireless connection  
Do not use this product inside medical facilities or near medical equipment. Radio waves from this product may  
adversely affect the operation of electrical medical equipment.  
Do not use this product near automatically controlled devices such as automatic doors or fire alarms. Radio waves  
from this product may adversely affect these devices, and could lead to accidents due to malfunction.  
Using memory cards  
Note:  
The availability of this feature varies by product.  
Do not remove a memory card or turn off the product while the memory card light is flashing.  
The methods for using memory cards vary according to card type. Be sure to refer to the documentation packaged  
with your memory card for details.  
Use only memory cards compatible with the product.  
Using the LCD screen/touchpad  
Note:  
The availability of this feature varies by product.  
The LCD screen may contain a few small bright or dark spots, and because of its features it may have an uneven  
brightness. These are normal and do not indicate that it is damaged in any way.  
11  
     
User’s Guide  
Important Instructions  
Only use a dry, soft cloth to clean the LCD screen. Do not use liquid or chemical cleansers.  
The exterior cover of the LCD screen could break if it receives a heavy impact. Contact your dealer if the panel  
surface chips or cracks, and do not touch or attempt to remove the broken pieces.  
For XP-410 Series  
The touchpadisacapacitivetouchpanel, whichrespondsonlywhentoucheddirectlywith a finger. Thepanel may  
not respond when touched with wet hands, gloved hands, or touched through a protective sheet or sticker.  
Press the touch panel and touchpad gently with your finger. Do not press force or operate with your nails.  
Do not operate by a sharp edge thing such as a ball point pen, sharp pencil, stylus pen and so on.  
Condensation inside the panel due to abrupt changes in temperature or humidity may cause performance to  
deteriorate.  
Handling ink cartridges  
We will provide ink-related safety instructions and product advice/warnings in the linked section (before “Replacing  
Ink Cartridges” section).  
Restrictions on Copying  
Observe the following restrictions in order to ensure the responsible and legal use of the product.  
Copying of the following items is prohibited by law:  
Bankbills, coins, government-issuedmarketablesecurities, governmentbondsecurities, andmunicipalsecurities  
Unused postage stamps, pre-stamped postcards, and other official postal items bearing valid postage  
Government-issued revenue stamps, and securities issued according to legal procedure  
Exercise caution when copying the following items:  
Private marketable securities (stock certificates, negotiable notes, checks, etc.), monthly passes, concession  
tickets, etc.  
Passports, driver’s licenses, warrants of fitness, road passes, food stamps, tickets, etc.  
Note:  
Copying these items may also be prohibited by law.  
Responsible use of copyrighted materials:  
Products can be misused by improperly copying copyrighted materials. Unless acting on the advice of a  
knowledgeable attorney, be responsible and respectful by obtaining the permission of the copyright holder before  
copying published material.  
12  
     
User’s Guide  
Getting to Know Your Product  
Getting to Know Your Product  
Available Features  
Check what is available for your product.  
Features  
Print  
XP-410 Series  
XP-310 Series  
XP-210 Series  
from a PC  
-
-
from a memory card  
Standard copy  
Borderless copy  
from a PC  
Copy  
Scan  
-
-
from product to a PC  
from product to a  
memory card  
Epson Connect  
services  
iPrint  
*
Email Print  
*
Remote Print Driver  
-
Scan to Cloud  
AirPrint  
-
*
Other companies’  
services  
*
Google Cloud Print  
* XP-212/XP-213/XP-216 do not support these functions.  
Note:  
The illustrations in this manual are from a similar product model. Although they may differ from your actual product, the  
method of operation is the same.  
13  
   
User’s Guide  
Getting to Know Your Product  
Product Parts  
a.  
b.  
c.  
d.  
e.  
f.  
Paper support  
Output tray  
Stopper  
Feeder guard  
Edge guide  
Sheet feeder  
14  
   
User’s Guide  
Getting to Know Your Product  
a.  
Document cover  
Scanner glass  
Control panel  
b.  
c.  
d.  
e.  
f.  
Release lever (rear of the control panel)  
Memory card slot  
Memory card light  
15  
User’s Guide  
Getting to Know Your Product  
a.  
Scanner Unit  
b.  
c.  
Ink cartridge holder  
Print head (under the ink cartridge holder)  
Scanner unit support  
d.  
a.  
USB connector for connecting to a computer  
AC inlet  
b.  
16  
User’s Guide  
Getting to Know Your Product  
Guide to the Control Panel  
Note:  
Although the control panel design and menu and option names and other items in the LCD display may slightly differ from  
the actual product, the method of operation is the same.  
XP-410 Series  
XP-310 Series  
Buttons/Lights/Icons  
Function  
a
Turns the product on and off. The button light stays on when the product is on. Flashes when  
the productisreceiving data, printing/copying/scanning, replacingan ink cartridge, charging  
ink, or cleaning the print head.  
b
Returns to the top menu.  
c
-
-
LCD screen (2.5-inch)  
d
e
LCD screen (1.44-inch)  
Cancels/returns to the previous menu.  
f
l, u, r, d, OK  
Press l, u, r, d to select menus. Press OK to confirm the setting you have selected and go to  
next screen.  
g
h
+, -  
Sets the number of copies and prints.  
Starts the operation you selected.  
i
Stops the ongoing operation or initialize the current settings.  
For 1.44-inch display model, this also allows you to return to the previous screen.  
-
An icon displayed at the upper left on the LCD screen. Shows the network status.  
17  
     
User’s Guide  
Getting to Know Your Product  
Buttons/Lights/Icons  
Function  
-
An icon displayed only on the 2.5-inch LCD screen. Indicates the status as follows.  
Green: Epson Connect services are online.  
Orange: Epson Connect services are suspended.  
Gray: Epson Connect services are unavailable.  
Network status icon:  
XP-410 Series  
Icons  
Status  
Wi-Fi network error/searching  
Connected to a Wi-Fi network (signal strength: Fair)  
Connected to a Wi-Fi network (signal strength: Good)  
Connected to a Wi-Fi network (signal strength: Excellent)  
Indicates Ad Hoc Connection is on  
Displays the printer is connected via Simple AP mode  
Displays the printer is connected via Wi-Fi Direct mode  
Processing a Wi-Fi connection  
XP-310 Series  
Icons  
Status  
Wi-Fi network error/searching  
Connected to a Wi-Fi network (signal strength: Fair)  
Connected to a Wi-Fi network (signal strength: Good)  
Connected to a Wi-Fi network (signal strength: Excellent)  
Indicates Ad Hoc Connection is on  
Displays the printer is connected via Simple AP mode  
Displays the printer is connected via Wi-Fi Direct mode  
18  
 
User’s Guide  
Getting to Know Your Product  
Icons  
Status  
Processing a Wi-Fi connection  
XP-210 Series  
Buttons/Lights  
a
Function  
The green light (left) stays on while the product is connected to a Wi-Fi network. If only the  
orange light (right) is flashing, a network error has occurred. & “Error Indications on the  
*1 *4  
b
c
Turnstheproductonoroff.Thebuttonlightstaysonwhentheproductison.Flasheswhenthe  
product is receiving data, printing/copying/scanning, replacing an ink cartridge, charging  
ink, or cleaning the print head.  
P
*5  
Press to clear a network error. Press for 3 seconds to start making AOSS/WPS push button  
settings.  
Wi-Fi  
*1*5  
d
e
f
Prints a network status sheet.  
*2 *3 *6  
*2 *3 *6  
*2*4  
Starts monochrome copy. Press for 3 seconds to copy in draft mode.  
Starts color copy. Press for 3 seconds to copy in draft mode.  
g
Cancels a print job, copy job, or scan job and stops printing or scanning.  
y
Hold this button down for 3 seconds (until the power light flashes) to run print head cleaning.  
When the ink light turns on, press this button to start the ink cartridge replacement process.  
Whenyouneedtoreplaceaninkcartridgebeforeitisexpended(whentheinklightisoff),hold  
this button down for 6 seconds (until the print head moves) to start the replacement process.  
h
i
b
*1 While pressing  
, turn on the product to return the network settings to their defaults.  
*2 Press x r or r x and y at the same time to make 20 copies.  
*3 You can scan your original and save it in PDF format on your computer by pressing the two start buttons simultaneously.  
*4 While pressing y, turn on the product to print the nozzle check. & “Checking the Print Head Nozzles” on page 97  
*5 Press the Wi-Fi and  
buttons simultaneously to start WPS PIN code auto connect setting.  
*6 For users in Belgium, draft mode is not available.  
19  
 
User’s Guide  
Paper and Media Handling  
Paper and Media Handling  
Introduction to Using, Loading, and Storing Media  
You can achieve good results with most types of plain paper. However, coated papers provide superior prints because  
they absorb less ink.  
Epson provides special papers that are formulated for the ink used in Epson ink jet products, and recommends these  
papers to ensure high-quality results.  
When loading special paper distributed by Epson, read the instruction sheets packed with the paper first and keep the  
following points in mind.  
Note:  
Load the paper into the rear paper feed printable side up. The printable side is usually whiter or glossier. See the  
instruction sheets packed with the paper for more information. Some types of paper have cut corners to help identify the  
correct loading direction.  
If the paper is curled, flatten it or curl it slightly in the opposite direction before loading. Printing on curled paper may  
cause ink to smear on your prints. Do not use the paper that is folded, wavy or torn.  
Storing paper  
Return unused paper to the original package as soon as you finish printing. When handling special media, Epson  
recommends storing your prints in a resealable plastic bag. Keep unused paper and prints away from high  
temperature, humidity, and direct sunlight.  
Selecting Paper  
The table below lists supported papers. Loading capacity and borderless print availability varies by paper as shown.  
20  
           
User’s Guide  
Paper and Media Handling  
Loading capacity (sheets)  
Borderless  
printing  
XP-310  
Series/  
XP-210Series  
Media Type  
Size  
XP-410Series  
*1  
*2  
up to 11mm  
up to 11mm  
up to 11mm  
up to 11mm  
up to 11mm  
up to 6mm  
up to 6mm  
up to 6mm  
up to 6mm  
up to 6mm  
-
-
-
-
-
Plain paper  
Letter  
*2  
A4  
*2  
B5  
*2  
A5  
*2  
A6  
Legal  
1
1
-
-
-
-
-
-
User Defined  
1
1
Envelope  
#10  
DL  
C6  
10  
10  
10  
80  
5
5
5
*2  
Epson Bright White Ink Jet Paper  
40  
A4  
Epson Photo Quality Ink Jet Paper  
Epson Matte Paper - Heavyweight  
Epson Photo Paper  
A4  
80  
20  
20  
20  
20  
20  
20  
20  
20  
20  
20  
20  
20  
20  
40  
20  
10  
10  
10  
10  
10  
10  
10  
10  
10  
10  
10  
10  
-
A4  
A4  
10 × 15 cm (4 × 6 in.)  
13 × 18 cm (5 × 7 in.)  
A4  
Epson Premium Glossy Photo  
Paper  
10 × 15 cm (4 × 6 in.)  
13 × 18 cm (5 × 7 in.)  
16:9 wide size (102 × 181mm)  
A4  
Epson Premium Semigloss Photo  
Paper  
10 × 15 cm (4 × 6 in.)  
A4  
Epson Ultra Glossy Photo Paper  
10 × 15 cm (4 × 6 in.)  
13 × 18 cm (5 × 7 in.)  
21  
User’s Guide  
Paper and Media Handling  
Loading capacity (sheets)  
Borderless  
printing  
XP-310  
Series/  
XP-210Series  
Media Type  
Size  
XP-410Series  
Epson Glossy Photo Paper  
A4  
20  
20  
20  
10  
10  
10  
10 × 15 cm (4 × 6 in.)  
13 × 18 cm (5 × 7 in.)  
*1 Paper with a weight of 64 g/m2 (17 lb) to 90 g/m2 (24 lb).  
*2 The loading capacity for manual 2-sided printing is 30 sheets for XP-310 Series/XP-410 Series and 15 sheets for XP-210 Series.  
Note:  
The availability of special media varies by location. For the latest information on media available in your area, contact  
Epson support.  
Paper type settings on the LCD screen  
The product automatically adjusts itself for the type of paper you select in your print settings. That is why the paper  
type setting is so important. It tells your product what kind of paper you are using and adjusts the ink coverage  
accordingly. The table below lists the settings you should choose for your paper.  
For this paper  
LCD paper type  
Plain paper  
Plain Paper  
Epson Bright White Ink Jet Paper  
Epson Ultra Glossy Photo Paper  
Epson Premium Glossy Photo Paper  
Epson Premium Semigloss Photo Paper  
Epson Glossy Photo Paper  
Epson Photo Paper  
Photo Paper  
Epson Matte Paper - Heavyweight  
Epson Photo Quality Ink Jet Paper  
Matte  
Paper type settings from the printer driver  
The product automatically adjusts itself for the type of paper you select in your print settings. That is why the paper  
type setting is so important. It tells your product what kind of paper you are using and adjusts the ink coverage  
accordingly. The table below lists the settings you should choose for your paper.  
22  
   
User’s Guide  
Paper and Media Handling  
For this paper  
Printer driver paper type  
Plain paper*  
plain papers  
Epson Bright White Ink Jet Paper*  
Epson Ultra Glossy Photo Paper*  
Epson Premium Glossy Photo Paper*  
Epson Premium Semigloss Photo Paper*  
Epson Glossy Photo Paper*  
Epson Photo Paper*  
Epson Ultra Glossy  
Epson Premium Glossy  
Epson Premium Semigloss  
Epson Glossy  
Epson Photo  
Epson Matte Paper – Heavyweight*  
Epson Photo Quality Ink Jet Paper*  
Envelopes  
Epson Matte  
Envelope  
* These paper types are compatible with Exif Print and PRINT Image Matching. For more information, refer to the documentation  
that came with the Exif Print or PRINT Image Matching compatible digital camera.  
Loading Paper and Envelopes  
Follow these steps to load paper.  
Note:  
The illustrations in this section may vary depending on the product.  
Flip the feeder guard forward.  
A
23  
   
User’s Guide  
Paper and Media Handling  
Slide out the paper support and the output tray and then raise the stopper.  
B
Note:  
The XP-210 Series does not have a stopper  
.
Slide the edge guide to the left.  
C
D
Fan and align the edges of the paper sheets. Then load them with the printable side up, against the right side of  
the sheet feeder.  
24  
User’s Guide  
Paper and Media Handling  
Note:  
The printable side is often whiter or brighter than the other side.  
Always load paperinto the sheet feeder short edgefirst, even when you are printing landscape -oriented pictures.  
You can use paper with binding holes. Load only one sheet of paper at a time. Make sure you adjust the size of  
your file to avoid printing over the binding holes.  
When loading envelopes, load the short edge first with the flap facing down.  
Do not use envelopes that are curled, folded, or glued or that have plastic windows.  
Flatten the envelope and the flaps before loading.  
Flatten the leading edge of the envelope before loading.  
Avoid using envelopes that are too thin, as they may curl during printing.  
25  
User’s Guide  
Paper and Media Handling  
Slide the edge guide against the left edge of the paper, but not too tightly.  
E
Note:  
For plain paper, do not load paper above the H arrow mark inside the edge guide.  
For Epson special media, make sure the number of sheets is less than the limit specified for the media.  
Flip the feeder guard back.  
F
To prevent foreign materials from getting into the product, make sure you flip the feeder guard back when you  
have finished printing.  
Inserting a Memory Card  
This function is available with XP-310 Series/XP-410 Series.  
You can print photos in a memory card or save a scanned data in a memory card. The following memory cards are  
supported.  
SD, SDHC, SDXC, Memory Stick Duo, Memory Stick PRO Duo, Memory Stick PRO-HG Duo, MagicGate Memory  
Stick Duo  
The following memory cards are available with an adapter.  
26  
   
User’s Guide  
Paper and Media Handling  
Important  
cMake sure you attach an adapter before inserting the card into the slot, otherwise the card may get stuck.  
miniSD, microSD, miniSDHC, microSDHC, microSDXC  
Memory Stick Micro  
Insert one card at a time.  
A
Check the light stays on.  
B
= on,  
= flashing  
27  
User’s Guide  
Paper and Media Handling  
Important  
c
Do not try to force the card all the way into the slot. It should not be fully inserted.  
Do not remove the memory card while the light is flashing. The data in the memory card may be lost.  
Placing Originals  
Open the document cover and place your original face-down on the scanner glass.  
A
Slide the original to the corner.  
B
Note:  
See the following sections if any problems occur with the scanning area or the scanning direction when using EPSON  
Scan.  
Close the cover gently.  
C
28  
   
User’s Guide  
Copying  
Copying  
Copying Documents  
Basic copying for XP-310 Series/XP-410 Series  
Follow the steps below to copy documents.  
Note for XP-410 Series:  
To copy photos, select More Functions from the Home menu, and select Copy/Restore Photos, then follow the on-screen  
instructions.You can copy one photo or multiple photos of different sizes at the same time, as long as they are larger than 30 x  
40 mm.  
Load paper.  
A
Place your original(s) on the scanner glass.  
B
Enter the Copy mode from the Home menu.  
C
Set the number of copies using the + or - button (use u or d for XP-310 Series).  
D
Select Color or B&W.  
E
Press OK to display the copy setting menus. For XP-310 Series, press OK and then press d.  
F
Select the appropriate copy settings such as layout, paper size, paper type, and copy quality. Use u or d to select  
a setting item and use l or r to change the setting. For XP-310 Series, press OK to save the changes.  
G
Press x to start copying.  
H
Basic copying for XP-210 Series  
Follow the steps below to copy documents.  
Load paper.  
A
Place your original(s) on the scanner glass.  
B
29  
         
User’s Guide  
Copying  
Press x r or r x to start copying.  
C
Note:  
Press x r or r x for 3 seconds to copy in draft mode. For users in Belgium, draft mode is not available.  
Press x r or r x and y at the same time to make 20 copies.  
Copy Mode Menu List  
Refer to the section below for the Copy mode menu list.  
30  
 
User’s Guide  
Printing  
Printing  
Basic Operation from the Control Panel (XP-310 Series/  
XP-410 Series only)  
Printing photos from a memory card  
Follow the steps below to print photos directly from a memory card.  
Note for XP-410 Series:  
You can print photos in various layouts. Select More Functions from the Home menu, and select Photo Layout Sheet, then  
follow the on-screen instructions.  
Load photo paper.  
A
Insert a memory card.  
B
Enter Print Photos mode from the Home menu.  
C
Use l or r to select a photo and set the number of copies using the + or - button (use u or d for XP-310 Series).  
Repeat this step for all the photos you want to print.  
D
Note for XP-410 Series:  
If you have more than 999 images on your memory card, images are automatically divided into groups and the  
group selection screen is displayed. Select the group that contains the image you want to print. Images are sorted  
by the date they were taken.  
To select another group, select Print Photos on the Home menu. Then press d and select Select Group.  
Display the print setting menus. For XP-410 Series, press d and select Print Settings. For XP-310 Series, press  
OK and then press d.  
E
Note for XP-410 Series:  
You can crop and enlarge your photo. Select Crop/Zoom, and then make the settings.  
Select the appropriate printsettings such as papersize and papertype. Use uor dto selecta settingitem and use  
l or r to change the setting. For XP-310 Series, press OK to save the changes.  
F
G
Press x to start printing.  
31  
     
User’s Guide  
Printing  
Print photos mode menu list  
Refer to the section below for the Print Photos mode menu list.  
Printing using the More Functions / Personal Stationery menus  
More Functions and Personal Stationery provide you with many special menus that make printing easy and fun!  
SelectMoreFunctionsorPersonalStationeryfromthe Homemenu, andthenseetheexplanations belowtoselectthe  
menu you want.  
Menu  
Function  
You can make faithful copies of your originals.  
If your original photo is faded, you can restore  
color to bring it back to life. You can copy one  
photo or multiple photos of different sizes at  
the same time, as long as they are larger than  
30 × 40 mm.  
Copy/Restore Photos  
(XP-410 Series only)  
You can print photos stored on a memory card  
in various layouts. Follow the on-screen  
instructions to print.  
Photo Layout Sheet  
(XP-410 Series only)  
You can print lined paper, graph paper, and  
music paper. Follow the on-screen  
instructions to print.  
Lined Papers  
You can print your own lined paper with or  
without a photo set as the background. Follow  
the on-screen instructions to print.  
Writing Papers  
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User’s Guide  
Printing  
Menu  
Function  
Youcanprintmonthlyorweeklycalendars. For  
monthly calendars, you can specify the year  
and month. Follow the on-screen instructions  
to print.  
Calendar  
You can create your own message cards with  
orwithoutaphotoorapre-designedimageset  
as the decoration.  
Message card  
(XP-410 Series only)  
You can create original envelopes with or  
without pre-designed images set as the  
background or as decoration. Two types of  
envelope are available. After printing, fold the  
paper following the instruction sheet that can  
be printed from the Origami Envelope  
Instruction menu.  
Origami Envelope  
(XP-410 Series only)  
You can print an instruction sheet that shows  
you how to fold the paper you printed using  
the Origami Envelope function into an  
envelope.  
Origami Envelope  
Instruction  
(XP-410 Series only)  
6
6
9
10  
8
8
4
9
9
10  
10  
11  
160mm  
6
8
115mm  
5
5
7
3
7
6
8
2
1
6
6
8
8
Printing message cards (XP-410 Series only)  
You can create original message cards with or without a photo or pre-designed symbol or pattern as the decoration.  
Follow the steps below to make message cards.  
Insert a memory card if you want to use a photo as the decoration for the message card.  
A
Select More Functions.  
B
Select Personal Stationery.  
C
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User’s Guide  
Printing  
Select Message Card.  
D
E
F
Select the paper type.  
Select an image source.  
You can use a pre-designed icon, symbol, or your own photo as the decoration for the message card.  
Select an icon or a photo.  
G
H
I
J
K
L
Select the image position.  
Select the line type.  
Select the line color.  
Select the print layout.  
Load A4 size paper to print a message card.  
Set the number of copies.  
M
N
Press x to start printing.  
Printing origami envelopes (XP-410 Series only)  
You can create original envelopes with or without pre-designed symbols or patterns as the background or as  
decoration. Two types of envelope are available. After printing, fold the paper following the instruction sheet that can  
be printed from the Origami Envelope Instruction menu.  
Select More Functions.  
A
Select Personal Stationery.  
B
Select Origami.  
C
Select Origami Envelope.  
D
Select an icon.  
E
34  
 
User’s Guide  
Printing  
Select whether or not to print fold lines on the envelope.  
Select the image position.  
F
G
H
I
Select an envelope size.  
Load A4 size paper to print envelopes.  
Set the number of copies.  
J
K
L
M
N
O
Press x to start printing the origami envelope.  
If you select Yes when a message is displayed asking whether or not you want to continue printing, go back to  
step 10. If you select No, go to the next step.  
Select Origami Envelope Instruction.  
Select an envelope size.  
Load A4 size paper to print an origami envelope instruction sheet.  
Set the number of copies.  
P
Q
R
Press x to start printing the origami envelope instruction sheet.  
Use the origami envelope instruction sheet to make the folds for the origami envelope in the correct order.  
Note:  
Place the instruction sheet on topof your envelope and fold both sheets together. When finished, unfoldthem and removethe  
instruction sheet. After that, fold the envelope only, using the creases in the paper as a guide.  
More Functions / Personal Stationery mode menu list  
Refer to the section below for the More Functions/Personal Stationery mode menu list.  
35  
 
User’s Guide  
Printing  
Basic Operation from Your Computer  
Printer driver and status monitor  
The printerdriverletsyouchoosefromawidevarietyofsettingsto get thebestprintingresults. Thestatusmonitorand  
the printer utilities help you check the product and keep it in top operating condition.  
Note for Windows users:  
Your printer driver automatically finds and installs the latest version of the printer driver from Epson’s Web site. Click  
the Software Update button in your printer driver’s Maintenance window, and then follow the on-screen instructions.  
If the button does not appear in the Maintenance window, point at All Programs or Programs in the Windows Start  
menu, and check in the EPSON folder.*  
* For Windows 8:  
If the button does not appear in the Maintenance window, right-click on the Start screen, or swipe from the bottom or  
top edge of the Start screen and select All apps, then select Software Update from EPSON category.  
If you want to change the language of the driver, select the language you want to use from the Language setting in your  
printer driver’s Maintenance window. Depending on the location, this function may not be available.  
Accessing the printer driver for Windows  
You can access the printer driver from most Windows applications, the desktop or the taskbar.  
To make settings that apply only to the application you are using, access the printer driver from that application.  
To make settings that apply to all of your Windows applications, access the printer driver from the desktop or the  
taskbar.  
Refer to the following sections to access the printer driver.  
Note:  
Screen shots of the printer driver windows in this User’s Guide are from Windows 7.  
From Windows applications  
Click Print or Print Setup on the File menu.  
A
In the window that appears, click Printer, Setup, Options, Preferences, or Properties. (Depending on your  
application, you may need to click one or a combination of these buttons.)  
B
From the desktop  
Windows 8:  
Select Desktop, Settings charm, and Control Panel. Then select Devices and Printers from the Hardware and  
Sound category. Right-click on the product, or press and hold the product and select Printing preferences.  
Windows 7:  
Click the start button, select Devices and Printers. Then right-click the product and select Printing  
preferences.  
36  
       
User’s Guide  
Printing  
Windows Vista:  
Click the start button, select Control Panel, and then select Printer from the Hardware and Sound category.  
Then select the product and then click Select printing preferences.  
Windows XP:  
Click Start, Control Panel, (Printers and Other Hardware,) then Printers and Faxes. Select the product, then  
click Printing Preferences on the File menu.  
From the shortcut icon on the taskbar  
Right-click the product icon on the taskbar, then select Printer Settings.  
To add a shortcut icon to the Windows taskbar, first access the printer driver from the desktop as described above.  
Next, click the Maintenance tab, the Extended Settings button, and then the Monitoring Preferences button. In the  
Monitoring Preferences window, select the Register the shortcut icon to the task bar check box.  
Getting information through online help  
In the printer driver window, try one of the following procedures.  
Right-click the item, then click Help.  
Click the button at the top right of the window, then click the item (for Windows XP only).  
Accessing the printer driver for Mac OS X  
The table below describes how to access the printer driver dialog.  
Dialog Box  
How to Access It  
Page Setup  
Click Page Setup on the File menu of your application.  
Note:  
Depending on your application, the Page Setup menu may not appear in the File menu.  
Print  
Click Print on the File menu of your application.  
Epson Printer Utility 4  
For Mac OS X 10.8 or 10.7, click System Preferences on the Apple menu and then click Print &  
Scan. Select your product from the Printers list box, click Options & Supplies, Utility, and then  
click Open Printer Utility.  
For Mac OS X 10.6, click SystemPreferences onthe ApplemenuandthenclickPrint&Fax. Select  
your product from the Printers list box, click Options & Supplies, Utility, and then click Open  
Printer Utility.  
For Mac OS X 10.5, click SystemPreferences onthe ApplemenuandthenclickPrint&Fax. Select  
your product from the Printers list box, click Open Print Queue and then click Utility button.  
37  
     
User’s Guide  
Printing  
Basic Printing  
Note:  
The screen shots in this manual may vary depending on the model.  
Before you print, load paper properly.  
Refer to the section below for the printable area.  
After completing the settings, print one test copy and examine the results before printing an entire job.  
Basic product settings for Windows  
Open the file you want to print.  
A
Access the printer settings.  
B
Click the Main tab.  
C
38  
   
User’s Guide  
Printing  
Select the appropriate Type setting.  
D
E
Note:  
Print quality is automatically adjusted for the selected paper type setting.  
Select Borderless if you want to print borderless photos.  
Ifyouwanttocontroltheamountoftheimagethatextendsbeyond theedgesofthepaper, clickthe PageLayout  
tab, select Auto Expand as the Enlargement Method, and then adjust the Expansion slider.  
Select the appropriate Size setting. You can also define a custom paper size. For details, see the online help.  
F
G
Select Portrait (tall) or Landscape (wide) to change the orientation of your printout.  
Note:  
Select Landscape when printing on envelopes.  
Click OK to close the printer settings window.  
H
I
Note:  
To make changes to advanced settings, refer to the relevant section.  
Print your file.  
Basic product settings for Mac OS X  
Note:  
Screen shots of the printer driver windows in this manual are from Mac OS X 10.7.  
Open the file you want to print.  
A
39  
User’s Guide  
Printing  
Access the Print dialog box.  
B
Note:  
If the simplified dialog box is displayed, click the Show Details button (for Mac OS X 10.8 or 10.7) or the d button  
(for Mac OS X 10.6 or 10.5) to extend this dialog box.  
Select the product you are using as the Printer setting.  
C
D
E
Note:  
Depending on your application, you may not be able to select some of the items in this dialog box. If so, click Page  
Setup on the File menu of your application, and then make suitable settings.  
Select the appropriate Paper Size setting.  
Note:  
Select XXX ( Borderless) as the Paper Size if you want to print borderless photos.  
Select the appropriate Orientation setting.  
Note:  
Select landscape orientation when printing envelopes.  
40  
User’s Guide  
Printing  
Select Print Settings from the pop-up menu.  
F
Select the appropriate Media Type setting.  
G
H
I
Select the appropriate Expansion setting during borderless printing to control the amount of the image that  
extends beyond the edges of the paper.  
Click Print to start printing.  
Canceling Printing  
If you need to cancel printing, follow the instructions in the appropriate section below.  
Using the control panel  
Press y to cancel a print job in progress.  
41  
   
User’s Guide  
Printing  
For Windows  
Note:  
You cannot cancel a print job that has been completely sent to the product. In this case, cancel the print job by the product.  
Using the progress meter  
When you start printing, the progress meter appears on your computer screen.  
Click the Cancel button to cancel printing.  
Using EPSON Status Monitor 3  
Access the EPSON Status Monitor 3.  
A
Click the Print Queue button. The Windows Spooler appears.  
B
Right click on the job you want to cancel and then select Cancel.  
C
For Mac OS X  
Follow the steps below to cancel a print job.  
Note:  
If you have sent a print job from a Mac OS X 10.6 or 10.5 through the network, you may not be able to cancel printing from  
the computer. Press y on the product’s control panel to cancel a print job. To solve this problem, see the online Network  
Guide.  
Click your product icon in the Dock.  
A
In the Document Name list, select the document which is printing.  
B
42  
   
User’s Guide  
Printing  
Click the Delete button to cancel the print job.  
C
For Mac OS X 10.8:  
Click the button to cancel the print job.  
Other Options  
Printing photos the easy way  
Epson Easy Photo Print lets you lay out and print digital images on various types of paper. The step-by-step  
instructions in the window let you preview the printed images and get the effects you want without having to make any  
difficult settings.  
Using the Quick Print function, you can perform one-click printing with the settings you make.  
43  
     
User’s Guide  
Printing  
Starting Epson Easy Photo Print  
For Windows  
Double-click the Epson Easy Photo Print icon on the desktop.  
For Windows 8:  
Select All apps, and then select Easy Photo Print from Epson Software.  
For Windows 7 and Vista:  
Click the start button, point to All Programs, click Epson Software, and then click Easy Photo Print.  
For Windows XP:  
Click Start, point to All Programs, point to Epson Software, then click Easy Photo Print.  
For Mac OS X  
Double-click the Applications folder on your Mac OS X hard drive, then double-click in turn on the Epson Software  
and Easy Photo Print folders and finally double-click the Easy Photo Print icon.  
Product presets (for Windows only)  
Printer driver presets make printing a snap. You can also create presets of your own.  
Product settings for Windows  
Access the printer settings.  
A
Select aPrinting Presets in the Shortcuts tab. Productsettings are automaticallysetto thevalues displayed in the  
pop-up window.  
B
2-sided printing (for Windows only)  
Use the printer driver to print on both sides of the paper.  
Two types of 2-sided printing are available: standard and folded booklet.  
2-sided printing is only available for the following papers and sizes.  
44  
       
User’s Guide  
Printing  
Paper  
Size  
Plain paper  
Legal, Letter, A4, B5, A5, A6  
A4  
Epson Bright White Ink Jet Paper  
Note:  
This feature is not available for Mac OS X.  
This feature may not be available at some settings.  
This feature may not be available when the product is accessed over a network or is used as a shared printer.  
The loading capacity differs during 2-sided printing.  
Only use papers that are suitable for 2-sided printing. Otherwise, the printout quality may deteriorate.  
Depending on the paper and the amount of ink used to print text and images, ink may bleed through to the other side of  
the paper.  
The surface of the paper may be smeared during 2-sided printing.  
This feature is available only when EPSON Status Monitor 3 is enabled. To enable the status monitor, access the printer  
driver and click the Maintenance tab followed by the Extended Settings button. In the Extended Settings window,  
check the Enable EPSON Status Monitor 3 check box.  
Product settings for Windows  
Access the printer settings.  
A
Choose the desired 2-sided printing option in the Page Layout tab. To print folded booklets, select Folded  
Booklet.  
B
Check the other settings and print.  
C
Note:  
The actual binding margin may be different from the specified settings depending on your application.  
Experiment with a few sheets to examine actual results before printing the entire job.  
Make sure that the ink is completely dry before reloading the paper.  
45  
User’s Guide  
Printing  
Fit to page printing  
Lets you automatically enlarge or reduce the size of your document to fit the paper size selected in the printer driver.  
Note:  
This feature may not be available at some settings.  
Product settings for Windows  
Access the printer settings.  
A
Select Reduce/Enlarge Document and By Output Paper Size in the Page Layout tab, and then select the size of  
the paper you are using from the drop-down list.  
B
Check the other settings and print.  
C
Product settings for Mac OS X  
Access the Print dialog box.  
A
Choose Scale to fit paper size for Destination Paper Size in the Paper Handling pane, and then select the size of  
the paper you are using from the pop-up menu.  
B
Check the other settings and print.  
C
46  
   
User’s Guide  
Printing  
Pages per sheet printing  
Lets you use the printer driver to print two or four pages on a single sheet of paper.  
Note:  
This feature may not be available at some settings.  
Product settings for Windows  
Access the printer settings.  
A
Select Multi-Page and then select the Pages per Sheet in the Page Layout tab.  
B
Choose the desired number of pages and page order.  
C
Check the other settings and print.  
D
Product settings for Mac OS X  
Access the Print dialog box.  
A
Select the desired number of Pages per Sheet and the Layout Direction (page order) in the Layout pane.  
B
Check the other settings and print.  
C
47  
   
User’s Guide  
Printing  
Sharing the Product for Printing  
Setup for Windows  
These instructions tell you how to set up your product so other users on the network can share it.  
First you will set up the product as a shared printer on the computer directly connected to it. Then you will add the  
product to each network computer that will access it.  
Note:  
These instructions are for small networks only. To share the product on a large network, consult your network  
administrator.  
The screen shots in the following section are from Windows 7.  
Setting up the product as a shared printer  
Note:  
To set up the product as a shared printer in Windows 8, 7 or Vista, you will need an account with administrator  
privileges and the password if you log on as a standard user.  
To set up the product as a shared printer in Windows XP, you must log on to a Computer Administrator account.  
Follow the steps below on the computer that is connected directly to the product:  
Windows 8:  
A
Select Control Panel from Settings. Then select Devices and Printers from the Hardware and Sound  
category.  
Windows 7:  
Click the start button, select Devices and Printers.  
Windows Vista:  
Click the start button, select Control Panel, and then select Printer from the Hardware and Sound category.  
Windows XP:  
Click Start and select Control Panel, and then select Printers and Faxes, from the Printers and Other  
Hardware category.  
Windows 8 and 7:  
B
Right-click on the product, or press and hold the product, and select Printer properties, and then select  
Sharing. Then select the Change Sharing Options button.  
Windows Vista:  
Right-click the icon for your product, and then click Sharing. Click the Change sharing options button and  
then click Continue.  
Windows XP:  
Right-click the icon for your product, then click Sharing.  
48  
       
User’s Guide  
Printing  
Select Share this printer, then type a Share name.  
C
Note:  
Do not use spaces or hyphens in the share name.  
If you want to automatically download printer drivers for computers that are running different versions of  
Windows, click Additional Drivers and select the environment and the operating systems of the other  
computers. Click OK, then insert the product software disk.  
Click OK or Close (if you installed additional drivers).  
D
Adding the product to the other network computers  
Follow these steps to add the product to each network computer that will access it.  
Note:  
Your product must be set up as a shared printer on the computer to which it is connected before you can access it from  
another computer.  
Windows 8:  
A
Select Control Panel from Settings. Then select Devices and Printers from the Hardware and Sound  
category.  
Windows 7:  
Click the start button, select Devices and Printers.  
49  
User’s Guide  
Printing  
Windows Vista:  
Click the start button, select Control Panel, and then select Printer from the Hardware and Sound category.  
Windows XP:  
Click Start and select Control Panel, and then select Printers and Faxes, from the Printers and Other  
Hardware category.  
Windows 8, 7 and Vista:  
B
C
Select the Add a printer button.  
Windows XP:  
Click the Add a printer button. The Add Printer Wizard appears. Click the Next button.  
Windows 8:  
Go to Step 4.  
Windows 7 and Vista:  
Click Add a network, wireless or Bluetooth printer, and then click Next.  
Windows XP:  
Select A network printer, or a printer attached to another computer, then click Next.  
Follow the on-screen instructions to select the product you want to use.  
D
Note:  
Dependingontheoperatingsystemandtheconfigurationofthecomputertowhichtheproductisconnected,theAdd Printer  
Wizard may prompt you to install the printer driver from the product software disk. Click the Have Disk button and follow  
the on-screen instructions.  
Setup for Mac OS X  
TosetupyourproductonaMacOSXnetwork, usethePrinterSharingsetting. SeeyourMacintoshdocumentationfor  
details.  
50  
   
User’s Guide  
Scanning  
Scanning  
Let’s Try Scanning  
Starting a Scan  
Let’s scan a document to get used to the process.  
Place your original(s) on the scanner glass.  
A
Start Epson Scan.  
B
Windows 8:  
Select the EPSON Scan icon on the desktop, or select EPSON Scan from the Start screen.  
Windows 7, Vista and XP:  
Double-click the Epson Scan icon on the desktop.  
Mac OS X:  
Select Applications > Epson Software > EPSON Scan.  
Select Home Mode.  
C
51  
     
User’s Guide  
Scanning  
Select Text/Line Art as the Document Type setting.  
D
Click Preview.  
E
F
Click Scan.  
52  
User’s Guide  
Scanning  
Click OK.  
G
Your scanned image is saved.  
Image Adjustment Features  
Epson Scan offers a variety of settings for improving color, sharpness, contrast, and other aspects affecting image  
quality.  
See the Help for more details on Epson Scan.  
Histogram  
Provides a graphical interface for adjusting highlight, shadow, and gamma levels  
individually.  
53  
   
User’s Guide  
Scanning  
Tone Correction  
Provides a graphical interface for adjusting tone levels individually.  
Image Adjustment  
Adjusts brightness and contrast and the balance of red, green, and blue colors in the  
overall image.  
Color Palette  
Provides a graphical interface for adjusting mid-tone levels, such as skin tones, without  
affecting the highlight and shadow areas of the image.  
Unsharp Mask  
Sharpens the edges of image areas for an overall clearer image.  
Descreening  
Removes rippled patterns (known as moiré) that can appear in subtly shaded image areas  
such as skin tones.  
Color Restoration  
Restores the colors in faded photos automatically.  
54  
User’s Guide  
Scanning  
Backlight Correction  
Removes shadows from photos that have too much background light.  
Dust Removal  
Removes dust marks from your originals automatically.  
Text Enhancement  
Enhances text recognition when scanning text documents.  
Auto Area Segmentation  
Makes Black&White images clearer and text recognition more accurate by separating the  
text from the graphics.  
Color Enhance  
Enhance a certain color. You can select from red, blue, or green.  
Basic Scanning from the Control Panel  
You can scan documents and send the scanned image from the product to a connected computer. Make sure you have  
installed software for the product on your computer and connected to the computer.  
55  
 
User’s Guide  
Scanning  
For XP-310 Series/XP-410 Series  
Note for XP-410 Series:  
If you want to scan your data to a memory card, insert a memory card first.  
Place your original on the scanner glass.  
A
Enter the Scan mode from the Home menu.  
B
Select a scan menu item. Use l or r to select a menu, and press OK.  
C
If you select Scan toPC, select your computer. If you select ScantoMemoryCard, make scanning settings such  
as saving format and scan area.  
D
Note:  
If the product is connected to a network, you can select the computer to which you want to save the scanned  
image.  
You can change the computer name displayed on the control panel using Epson Event Manager.  
For XP-410 Series: If you want to use the Scan to Cloud service, see the Epson Connect guide, which is available  
on the Epson Connect portal site.  
Press x to start scanning.  
E
Your scanned image is saved.  
For XP-210 Series  
Place your original on the scanner glass.  
A
Press the two start buttons simultaneously.  
B
Your scanned image is saved in PDF format on your computer.  
Scan mode menu list  
Refer to the section below for the Scan mode menu list.  
56  
     
User’s Guide  
Scanning  
Basic Scanning from Your Computer  
Scanning in Full Auto Mode  
Full Auto Mode lets you scan quickly and easily, without selecting any settings or previewing your image. This mode is  
useful when you need to scan your originals at 100% size.  
Note:  
This mode is not available when the Automatic Document Feeder is installed.  
See the Help for more details on Epson Scan.  
Place your original(s).  
A
B
Start Epson Scan.  
Select Full Auto Mode from the Mode list.  
C
57  
     
User’s Guide  
Scanning  
Note:  
If the Show this dialog box before next scan check box is cleared, Epson Scan starts scanning immediately without  
displaying this screen. To return to this screen, click Cancel in the Scanning dialog box during scanning.  
Click Scan. Epson Scan starts scanning in Full Auto Mode.  
D
Epson Scan previews each image, detects what type of original it is, and selects the scan settings automatically.  
Your scanned image is saved.  
Scanning in Home Mode  
Home Mode lets you customize some scanning settings and check the changes you have made in a preview image. This  
mode is useful for basic scanning of photos and graphics.  
Note:  
In Home Mode, you can only scan from the scanner glass.  
See the Help for more details on Epson Scan.  
58  
   
User’s Guide  
Scanning  
Place your original(s).  
A
B
C
Start Epson Scan.  
Select Home Mode from the Mode list.  
Select the Document Type setting.  
Select the Image Type setting.  
Click Preview.  
D
E
F
Adjust the exposure, brightness, and other image quality settings.  
G
H
Click Scan.  
59  
User’s Guide  
Scanning  
In the File Save Settings window, select the Type setting and then click OK.  
I
Note:  
If the Show this dialog box before next scan check box is cleared, Epson Scan starts scanning immediately without  
displaying the File Save Settings window.  
Your scanned image is saved.  
Scanning in Office Mode  
Office Mode lets you quickly scan text documents without previewing your image.  
Note:  
See the Help for more details on Epson Scan.  
Place your original(s).  
A
Start Epson Scan.  
B
60  
   
User’s Guide  
Scanning  
Select Office Mode from the Mode list.  
C
Select the Image Type setting.  
D
E
F
G
H
Select the Document Source setting.  
Select the size of your original as the Size setting.  
Select an appropriate resolution for your original(s) as the Resolution setting.  
Click Scan.  
61  
User’s Guide  
Scanning  
In the File Save Settings window, select the Type setting and then click OK.  
I
Note:  
If the Show this dialog box before next scan check box is cleared, Epson Scan starts scanning immediately without  
displaying the File Save Settings window.  
Your scanned image is saved.  
Scanning in Professional Mode  
Professional Mode gives you total control of your scanning settings and lets you check the changes you have made in a  
preview image. This mode is recommended for advanced users.  
Note:  
See the Help for more details on Epson Scan.  
Place your original(s).  
A
Start Epson Scan.  
B
62  
   
User’s Guide  
Scanning  
Select Professional Mode from the Mode list.  
C
Select the type of original(s) you are scanning as the Document Type setting.  
Select the Document Source setting.  
D
E
F
If you select Reflective as the Document Type setting, select Photo or Document as the Auto Exposure Type  
setting.  
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User’s Guide  
Scanning  
Select the Image Type setting.  
G
H
I
Select an appropriate resolution for your original(s) as the Resolution setting.  
Click Preview to preview your image(s). The Preview window opens and displays your image(s).  
Select the size of the scanned image(s) as the Target Size setting if necessary. You can scan your images at their  
original size, or you can reduce or enlarge their size by selecting Target Size.  
J
K
Adjust the image quality if necessary.  
Note:  
You can save the settings you make as a group of custom settings with a Name, and later apply these custom settings  
when scanning. Your custom settings are also available in Epson Event Manager.  
See the Help for more details on Epson Event Manager.  
Click Scan.  
L
M
In the File Save Settings window, select the Type setting and then click OK.  
Note:  
If the Show this dialog box before next scan check box is cleared, Epson Scan starts scanning immediately without  
displaying the File Save Settings window.  
Your scanned image is saved.  
Previewing and Adjusting the Scan Area  
Selecting a preview mode  
Once you have selected your basic settings and resolution, you can preview your image and select or adjust the image  
area in a Preview window. There are two types of preview.  
Normal preview displays your previewed image(s) in their entirety. You can select the scan area and make any  
image quality adjustments manually.  
Thumbnail preview displays your previewed image(s) as thumbnail(s). Epson Scan automatically locates the  
edges of your scan area, applies automatic exposure settings to the image(s), and rotates the image(s) if necessary.  
64  
   
User’s Guide  
Scanning  
Note:  
Some of the settings that you change after previewing an image are reset if you change the preview mode.  
Depending on your document type and the Epson Scan mode you are using, you may not be able to change the preview  
type.  
Ifyoupreviewimage(s)withoutthePreviewdialogdisplayed, image(s)aredisplayedinthedefaultpreviewmode. Ifyou  
preview with the Preview dialog displayed, image(s) are displayed in the preview mode that was displayed just before  
previewing.  
To resize the Preview window, click and drag the corner of the Preview window.  
See the Help for more details on Epson Scan.  
Creating a marquee  
A marquee is a moving dotted line that appears on the edges of your preview image to indicate the scan area.  
Do one of the following to draw a marquee.  
To draw the marquee manually, position the pointer in the area where you want to place the corner of your  
marquee and click. Drag the cross-hairs over the image to the opposite corner of the desired scan area.  
To draw the marquee automatically, click the  
auto locate icon. You can only use this icon when you are  
viewing a normal preview and you only have one document on the scanner glass.  
To draw the marquee at a specified size, type in a new width and height in the Document Size setting.  
For best results and image exposure, make sure all sides of the marquee are located inside the preview image. Do  
not include any areas around the preview image in the marquee.  
Adjusting a marquee  
You can move the marquee and adjust its size. If you are viewing a normal preview, you can create multiple marquees  
(up to 50) on each image to scan different image areas as separate scan files.  
To move the marquee, position your cursor inside the marquee. The pointer becomes a hand. Click  
and drag the marquee to the desired location.  
To resize the marquee, position your cursor over the edge or corner of the marquee.  
The pointer becomes a straight or angled double-arrow. Click and drag the edge or corner to the  
desired size.  
65  
 
User’s Guide  
Scanning  
To create additional marquees of the same size, click this icon.  
To delete a marquee, click inside the marquee and click this icon.  
To activate all marquees, click this icon.  
Note:  
To restrict the movement of the marquee to vertical or horizontal only, hold down the Shift key as you move the  
marquee.  
To restrict the size of the marquee to the current proportions, hold down the Shift key as you resize the marquee.  
Ifyoudrawmultiplemarquees, makesureyouclickAllinthePreviewwindowbeforeyouscan.Otherwise, onlythearea  
inside the last marquee you drew will be scanned.  
Various Types of Scanning  
Scanning a Magazine  
First of all, place your magazine and start Epson Scan.  
Select Home Mode from the Mode list.  
A
66  
   
User’s Guide  
Scanning  
Select Magazine as the Document Type setting.  
B
C
D
Click Preview.  
Adjust the exposure, brightness, and other image quality settings.  
See the Help for more details on Epson Scan.  
Click Scan.  
E
Select PDF as the Type setting, and then click OK.  
F
Your scanned image is saved.  
67  
User’s Guide  
Scanning  
Scanning Multiple Documents to a PDF File  
First of all, place your document and start Epson Scan.  
Select Professional Mode from the Mode list.  
A
Select the Document Source setting.  
B
Click Preview.  
C
Adjust the exposure, brightness, and other image quality settings.  
D
See the Help for more details on Epson Scan.  
68  
   
User’s Guide  
Scanning  
Click Scan.  
E
Select PDF as the Type setting, and then click OK.  
F
G
Note:  
If the Show Add Page dialog after scanning check box is cleared, Epson Scan automatically saves your document  
without displaying the Add Page Confirmation window.  
Epson Scan starts scanning your document.  
If you want to scan more pages, click Add page.  
Load the document and scan again, repeating as necessary for each page.  
H
If you have finished scanning, go to step 9.  
69  
User’s Guide  
Scanning  
Click Edit page or Save File.  
I
Edit page  
Select this button if you want to delete or reorder any of the pages. Then use the icons on the  
bottom of the Editing Page window to select, rotate, reorder, and delete pages.  
See the Help for more details on Epson Scan.  
Click OK when you are finished editing your pages.  
Select this button when you are finished.  
Save File  
The pages are saved in one PDF file.  
Scanning a Photo  
First of all, place your photo on the scanner glass and start Epson Scan.  
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User’s Guide  
Scanning  
Select Home Mode from the Mode list.  
A
B
C
D
Select Photograph as the Document Type setting.  
Click Preview.  
Adjust the exposure, brightness, and other image quality settings.  
See the Help for more details on Epson Scan.  
Click Scan.  
E
Select JPEG as the Type setting, and then click OK.  
F
Your scanned image is saved.  
Software Information  
Starting Epson Scan Driver  
This software lets you control all aspects of scanning. You can use this as a standalone scanning program or use it with  
another TWAIN-compliant scanning program.  
71  
     
User’s Guide  
Scanning  
How to start  
Windows 8:  
Select the Epson Scan icon on the desktop.  
Or, select Epson Scan from the Start screen.  
Windows 7, Vista and XP:  
Double-click the EPSON Scan icon on the desktop.  
Or, select the start button icon or Start > All Programs or Programs > EPSON > EPSON Scan > EPSON  
Scan.  
Mac OS X:  
Select Applications > Epson Software > EPSON Scan.  
How to access the help  
Click the Help button on the Epson Scan driver.  
Starting Other Scanning Software  
Note:  
Some scanning software may not be included in some countries.  
Epson Event Manager  
This lets you assign any of the product buttons to open a scanning program. You can also save frequently used  
scanning settings, which can really speed up your scanning projects.  
How to start  
Windows 8:  
Right-click on the Start screen, or swipe from the bottom or top edge on the Start screen, and select All apps >  
Epson Software > Event Manager.  
Windows 7, Vista and XP:  
Select the start button or Start > All Programs or Programs > Epson Software > Event Manager.  
Mac OS X:  
Select Applications > Epson Software, and then double-click the Launch Event Manager icon.  
How to access the help  
Windows:  
Click the  
icon in the upper right corner of the screen.  
Mac OS X:  
Click menu > Help > Epson Event Manager Help.  
72  
       
User’s Guide  
Menu List of Control Panel  
Menu List of Control Panel  
You can use this product as a printer, copier, and scanner. When using one of these functions, except the printer  
function, select your desired function by selecting the corresponding Mode on the control panel. Each mode’s main  
screen appears as you select the mode.  
Note:  
This function is available with XP-310 Series/XP-410 Series.  
Copy Mode  
XP-410 Series  
Press d to see the menu.  
Menu  
Setting item and description  
Print Settings  
Density  
Layout  
-4 to +4  
*1  
With Border, Borderless  
Reduce/Enlarge  
Actual Size, Auto Fit Page, 10×15cm->A4, A4->10×15cm,  
13×18->10×15, 10×15->13×18, A5->A4, A4->A5, Custom Size  
Paper Size  
Paper Type  
Quality  
A4, A5, 10×15cm(4×6in), 13×18cm(5×7in)  
Plain Paper, Photo Paper  
*2  
Draft , Standard Quality, Best  
XP-310 Series  
Press d to see the menu.  
Menu  
Setting item and description  
*1  
Settings  
Layout  
With Border, Borderless  
Reduce/Enlarge  
Custom Size  
Actual Size, Auto Fit, Custom  
Specify a percentage to reduce or enlarge your copy. Disabled  
when Auto Fit is selected.  
Paper Size  
Paper Type  
Quality  
A4, 10×15cm(4×6in), 13×18cm(5×7in)  
Plain Paper, Photo Paper  
Draft, Standard Quality, Best  
-4 to +4  
Density  
*1 Your image is slightly enlarged and cropped to fill the sheet of paper. Print quality may decline in the top and bottom areas of the  
printout, or the area may be smeared when printing.  
*2 For users in Belgium, draft mode is not available.  
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User’s Guide  
Menu List of Control Panel  
Print Photo Mode  
XP-410 Series  
Press d to see the menu.  
Menu  
Setting item and description  
Select by Date  
Select Photos  
Cancel Photo Selection  
Display Options  
Print Settings  
Select how to display photos on the LCD screen. Thumbnail shows a thumbnail view of your  
photos and allows you to select photos to print quickly. To select photos to print in thumbnail view,  
select a photo using the arrow keys and specify the number of copies using the +/- buttons. The  
number of copies is displayed on each of the selected thumbnail images.  
*1  
10x15cm(4x6in), 13x18cm(5x7in), A4  
Photo Paper, Plain Paper  
Paper Size  
Paper Type  
*1  
*1  
*2  
Borderless  
With Border, Borderless  
*1  
Standard Quality, Best  
Quality  
*3  
Off-Current, On-Current, Off-All, On-All  
Fix Red-Eye  
Crop/Zoom  
You can crop (zoom in) a specified portion of a selected photo by moving a crop frame using the  
arrow buttons and +/- buttons.  
Select Group  
If you have more than 999 images on your memory card, images are automatically divided into  
groups and the group selection screen is displayed. Select the group that contains the image you  
want to print. Images are sorted by the date they were taken. Use this menu to select another  
group.  
XP-310 Series  
Press d to see the menu.  
Menu  
Setting item and description  
*1  
Settings  
10x15cm(4x6in), 13x18cm(5x7in), A4  
Photo Paper, Plain Paper  
Paper Size  
Paper Type  
*1  
*1  
*2  
Borderless  
With Border, Borderless  
*1  
Standard Quality, Best  
Quality  
*1 If you have selected multiple photos, these settings are applied to the all photos.  
*2 Your image is slightly enlarged and cropped to fill the sheet of paper. Print quality may decline in the top and bottom areas of the  
printout, or the area may be smeared when printing.  
*3 This setting does not change your original image. It only affects your printout. Depending on the type of photo, parts of the image  
other than the eyes may be corrected.  
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User’s Guide  
Menu List of Control Panel  
Scan Mode  
XP-410 Series  
Menu  
Setting item and description  
Scan to Memory Card  
Format  
Color  
JPEG, PDF  
Color, B&W  
*1  
A4, Auto Cropping, Max Area  
Scan Area  
Document  
Resolution  
Contrast  
Text, Photograph  
200dpi, 300dpi, 600dpi  
-4 to +4  
Scan to Cloud  
Forinstructions onuse, seetheEpsonConnect guide. TheguideisavailableontheEpsonConnect  
portal site.  
Scan to PC (JPEG)  
Scan to PC (PDF)  
Scan to PC (Email)  
Scan to PC (WSD)  
This feature is only available for English versions of Windows 8/7/Vista.  
*1 If the edges of the photo are faint, try changing this setting.  
XP-310 Series  
Menu  
Setting and Options  
To PC (JPEG)  
To PC (PDF)  
To PC (Email)  
To PC (WSD)  
This feature is only available for English versions of Windows 8/7/Vista.  
75  
   
User’s Guide  
Menu List of Control Panel  
More Functions Mode  
XP-410 Series  
Menu  
Setting item and description  
Copy/Restore Photos  
Color Restoration  
Select On to automatically restore color of a faded  
photo.  
Display Options  
Print Settings  
Select how to display photos on the LCD screen.  
Select the paper size, quality, and whether or not to  
print with a border (margins).  
Crop/Zoom  
Print layout  
You can crop (zoom in) a specified portion of a  
selected photo by moving a crop frame using the  
arrow buttons and +/- buttons.  
Photo Layout Sheet  
2-up, 4-up, 8-up, 20-up, Upper 1/2, Lower 1/2, Photo  
ID  
Paper Size  
10x15cm(4x6in), 13x18cm(5x7in), A4  
Photo Paper, Plain Paper  
Paper Type  
Layout Method  
Place photos manually allows you to lay out photos  
confirming a layout view.  
Select Photos  
Display Options  
Print Settings  
Crop/Zoom  
Slide Show  
Images in a memory card are displayed on the LCD screen one by one. Press OK to print a displayed  
image.  
76  
                       
User’s Guide  
Menu List of Control Panel  
Menu  
Setting item and description  
Personal Stationery  
Lined Papers  
Writing Papers  
Calendar  
You can print lined paper, graph paper, or music  
paper.  
You can print your original lined papers with or  
without a photo set as the background.  
You can print monthly or weekly calendars. For  
monthly calendars, you can specify the year and  
month.  
Message Card  
Origami  
You can create your own message cards with or  
without a photo or a pre-designed image set as the  
decoration.  
You can create original envelopes with or without a  
pre-designed image set as the background or as the  
decoration. Twotypes ofenvelope areavailable. After  
printing, fold the paper following the instruction  
sheetthatcanbeprintedfromthe OrigamiEnvelope  
Instruction menu.  
Personal Stationery Mode  
XP-310 Series  
Menu  
Setting item and description  
Lined Papers  
Lined Papers  
You can print lined paper, graph paper, or music  
paper.  
Writing Papers  
Calendar  
Writing Papers  
Calendar  
You can print your original lined papers with or  
without a photo set as the background.  
You can print monthly or weekly calendars. For  
monthly calendars, you can specify the year and  
month.  
77  
           
User’s Guide  
Menu List of Control Panel  
Wi-Fi Setup Mode  
XP-410 Series  
Menu  
Setting item and description  
Wi-Fi Setup Wizard  
Push Button Setup (WPS)  
PIN Code Setup (WPS)  
For details on the setting items, see the online Network Guide.  
Wi-Fi Direct Routerless  
Setup  
Wi-Fi Auto Connect  
Confirm Wi-Fi Settings  
Disable Wi-Fi  
You can see the current network settings and print a network status sheet.  
Network problems may be resolved by disabling or initializing the Wi-Fi settings, and then making  
the settings again.  
For details, see the online Network Guide.  
XP-310 Series  
Menu  
Setting item and description  
Wi-Fi Setup Wizard  
Push Button (WPS)  
PIN Code (WPS)  
For details on the setting items, see the online Network Guide.  
Wi-Fi Direct Setup  
Wi-Fi Auto Connect  
Print Status Sheet  
Disable Wi-Fi  
You can see the current network settings and print a network status sheet.  
Network problems may be resolved by disabling or initializing the Wi-Fi settings, and then making  
the settings again.  
For details, see the online Network Guide.  
Setup Mode  
Menu  
Setting item and description  
Ink Levels  
Maintenance  
Checks the status of ink cartridges.  
Nozzle Check  
Printsanozzlecheckpatterntochecktheconditionof  
the print head.  
Head Cleaning  
Cleans the print head to improve the condition of the  
print head.  
Head Alignment  
Adjusts the alignment of the print head.  
Select to replace ink cartridges.  
Ink Cartridge Replacement  
78  
         
User’s Guide  
Menu List of Control Panel  
Menu  
Setting item and description  
*1  
Printer Setup  
Select Off to turn off beep sound of buttons.  
Sound  
Power Off Timer  
Sleep Timer  
Language  
You can change the language displayed on the LCD  
panel.  
Wi-Fi Settings  
Wi-Fi Setup  
See the online Network Guide. You can access the  
Wi-Fi Setup menus directly by selecting Wi-Fi Setup  
from the Home menu.  
*1  
Manual Wi-Fi Setup  
Wi-Fi Connection Check  
You can check the network connection status, and  
print the report. If there is any problem with the  
connection, the report helps you find the solution.  
*2  
You can see the current network settings and print a  
network status sheet.  
Confirm Wi-Fi Settings  
Epson Connect  
Services  
Status  
You can check whether your printer is registered or  
connected to Epson Connect service.  
For instructions on use, see the Epson Connect guide.  
The guide is available on the Epson Connect portal  
site.  
*1  
Email Address  
You can see your e-mail address registered in Epson  
Connect.  
Suspend/Resume  
Suspend/resume all Epson Connect services.  
Restore Default Settings  
Delete your registered printer and initializes Epson  
Connect settings to the factory default settings.  
Google Cloud Print  
Services  
Status  
You can check whether your printer is registered or  
connected to Google Cloud Print service.  
For instructions on use, see the Epson Connect guide.  
The guide is available on the Epson Connect portal  
site.  
*1  
Suspend/Resume  
Suspend/resume all Google Cloud Print services.  
Restore Default Settings  
Delete your registered printer and initializes Google  
Cloud Print settings to the factory default settings.  
File Sharing Setup  
USB, Wi-Fi  
Select which type of computer you want to give write  
access to the memory card. You can select a  
USB-connected or a Wi-Fi-connected computer.  
Restore Default Settings  
Wi-Fi Settings  
InitializesWi-Fisettingstothefactorydefaultsettings.  
All except Wi-Fi Settings  
Initializes all settings except for Wi-Fi settings to the  
factory default settings.  
All Settings  
Initializes all settings to the factory default settings.  
*1 XP-310 Series does not have these functions.  
*2 The menu name for XP-310 Series is “Print Status Sheet”.  
79  
                   
User’s Guide  
Replacing Ink Cartridges  
Replacing Ink Cartridges  
Ink Cartridge Safety Instructions, Precautions, and  
Specifications  
Safety instructions  
Observe the following when handling the ink cartridges:  
Keep ink cartridges out of the reach of children.  
Be careful when you handle used ink cartridges, as there may be some ink around the ink supply port.  
If ink gets on your skin, wash the area thoroughly with soap and water.  
If ink gets into your eyes, flush them immediately with water. If discomfort or vision problems continue after a  
thorough flushing, see a doctor immediately.  
If ink gets into your mouth, spit it out immediately and see a doctor right away.  
Do not remove or tear the label on the cartridge; this can cause leakage.  
Do not remove the transparent seal from the bottom of the cartridge; otherwise, the cartridge may become  
unusable.  
Do not disassemble or remodel the ink cartridge, otherwise you may not be able to print normally.  
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User’s Guide  
Replacing Ink Cartridges  
Do not touch the green IC chip or the small window on the side of the cartridge. Doing so may prevent normal  
operation and printing.  
Do not leave the product with the ink cartridges removed or do not turn off the product during cartridge  
replacement. Otherwise, ink remaining in the print head nozzles will dry out and you may not be able to print.  
Precautions on ink cartridge replacement  
Read all of the instructions in this section before replacing the ink cartridges.  
Epson recommends the use of genuine Epson ink cartridges. Epson cannot guarantee the quality or reliability of  
non-genuine ink. The use of non-genuine ink may cause damage that is not covered by Epson’s warranties, and  
under certain circumstances, may cause erratic product behavior. Information about non-genuine ink levels may  
not be displayed.  
Gently shake only the black ink cartridge four or five times before opening the package. Do not shake the other  
color cartridges.  
Do not shake ink cartridges too vigorously; otherwise ink may leak from the cartridge.  
This product uses ink cartridges equipped with an IC chip that monitors information such as the amount of  
remaining ink for each cartridge. This means that even if the cartridge is removed from the product before it is  
expended, you can still use the cartridge after reinserting it back into the product. However, when reinserting a  
cartridge, some ink may be consumed to guarantee product performance.  
You cannot use the cartridge that came with your product for the replacement.  
Tomaintainoptimumprintheadperformance, someinkis consumedfromallcartridgesnotonlyduringprinting  
but also during maintenance operations such as ink cartridge replacement and print head cleaning.  
If you need to remove an ink cartridge temporarily, be sure to protect the ink supply area from dirt and dust. Store  
the ink cartridge in the same environment as the product. When storing the cartridge, be sure that its label  
identifying the color of the ink cartridge is facing upward. Do not store ink cartridges upside down.  
The inksupply portis equipped withavalvedesignedtocontainthe release ofexcess ink;thereis no need to supply  
your own covers or plugs. However, careful handling is recommended. Do not touch the supply port of the ink  
cartridge or its surrounding area.  
For maximum ink efficiency, only remove an ink cartridge when you are ready to replace it. Ink cartridges with  
low ink status may not be used when reinserted.  
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User’s Guide  
Replacing Ink Cartridges  
Do not open the ink cartridge package until you are ready to install it in the product. The cartridge is vacuum  
packed to maintain its reliability. If you leave a cartridge unpacked for a long time before using it, normal printing  
may not be possible.  
Install all ink cartridges; otherwise, you cannot print.  
When color ink is expended and black ink still remains, you can continue printing temporarily with black ink  
If an ink cartridge is running low, prepare a new ink cartridge.  
Be careful not to break the hooks on the side of the ink cartridge when you remove it from the package.  
You must remove the yellow tape from the cartridge before installing it; otherwise, print quality may decline or  
you may not be able to print.  
After bringing an ink cartridge inside from a cold storage site, allow it to warm up at room temperature for at least  
three hours before using it.  
Store ink cartridges in a cool, dark place.  
Store ink cartridges with their labels facing upward. Do not store cartridges upside down.  
Ink Cartridge Specifications  
Epson recommends using the ink cartridge before the date printed on the package.  
The ink cartridges packaged with your product are partly used during initial setup. In order to produce high  
quality printouts, the print head in your product will be fully charged with ink. This one-off process consumes a  
quantity of ink and therefore these cartridges may print fewer pages compared to subsequent ink cartridges.  
Quoted yields may vary depending on the images that you are printing, the paper type that you are using, the  
frequency of your prints and environmental conditions such as temperature.  
To ensure you receive premium print quality and to help protect your print head, a variable ink safety reserve  
remains in the cartridge when your product indicates to replace the cartridge. The yields quoted for you do not  
include this reserve.  
Although the ink cartridges may contain recycled materials, this does not affect product function or performance.  
When printing in monochrome or grayscale, color inks instead of black ink may be used depending on the paper  
type or print quality settings. This is because a mixture of color inks is used to create black.  
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User’s Guide  
Replacing Ink Cartridges  
Checking the Ink Cartridge Status  
For Windows  
Note:  
The order in which ink cartridges are listed varies depending on the product.  
When an ink cartridge is running low, the Low Ink Reminder screen automatically appears. You can also check the ink  
cartridge status from this screen. If you do not want to display this screen, first access the printer driver andthen clickthe  
Maintenance tab, Extended Settings button, and then Monitoring Preferences button. On the Monitoring  
Preferences screen, clear the See Low Ink Reminder alerts check box.  
To check the ink cartridge status, do one of the following:  
Double-click the product shortcut icon on your Windows taskbar. To add a shortcut icon to the taskbar, see the  
following section:  
Open the printer driver, click the Maintenance tab, then click the EPSON Status Monitor 3 button. A graphic  
displays the ink cartridge status.  
Note:  
If EPSON Status Monitor 3 does not appear, access the printer driver and click the Maintenance tab and then  
the Extended Settings button. In the Extended Settings window, check the Enable EPSON Status Monitor 3  
check box.  
The ink levels displayed are an approximate indication.  
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For Mac OS X  
You can check the ink cartridge status using EPSON Status Monitor. Follow the steps below.  
Access the Epson Printer Utility 4.  
A
Click the EPSON Status Monitor icon. The EPSON Status Monitor appears.  
B
Note:  
The graphic displays the ink cartridge status when EPSON Status Monitor was first opened. To update the ink cartridge  
status, click Update.  
The order in which ink cartridges are listed varies depending on the product.  
The ink levels displayed are an approximate indication.  
Using the control panel  
Note:  
This function is available with XP-310 Series/XP-410 Series.  
Enter Setup mode from the Home menu.  
A
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Select Ink Levels.  
B
Note:  
The ink levels displayed are an approximate indication.  
Temporarily Printing with Black Ink When Color Ink  
Cartridges are Expended  
Whencolorinkis expendedand black ink stillremains, youcancontinueprintingforashorttimeusingonlyblackink.  
However, you should replace the expended ink cartridge(s) as soon as possible. See the following section to continue  
printing temporarily with black ink.  
Note:  
This feature is not available when photos and documents are printed or copied directly from the printer without using a  
computer.  
The actual amount of time will vary depending on the usage conditions, images printed, print settings, and frequency of  
use.  
For Windows  
Follow the steps below to continue printing temporarily with black ink.  
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When EPSON Status Monitor 3 tells you to cancel your print job, click Cancel or Cancel Print to cancel your  
print job.  
A
Note:  
If the error stating that a color ink cartridge is expended originates with another computer on the network, you may  
need to cancel the print job at the product. If the product is not equipped with an LCD screen, press the y button on  
the product for three seconds to cancel the print job.  
Load plain paper or envelope.  
B
C
Access the printer settings.  
Click the Main tab, and make suitable settings.  
Select plain papers or Envelope as the Type setting.  
Select the Grayscale check box in Print Options.  
Click OK to close the printer settings window.  
D
E
F
G
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Print your file.  
H
I
EPSON Status Monitor 3 is displayed on your computer screen again. Click Print in Black to print with black  
ink.  
For Mac OS X  
Follow the steps below to continue printing temporarily with black ink.  
If printing can not be resumed, click the product icon in the Dock. If an error message is displayed prompting  
you to cancel the print job, click Delete and follow the steps below to reprint the document with black ink.  
A
Note:  
If the error stating that a color ink cartridge is expended originates with another computer on the network, you may  
need to cancel the print job at the product. If the product is not equipped with an LCD screen, press the y button on  
the product for three seconds to cancel the print job.  
For Mac OS X 10.8:  
Click the button, and if an error message appears, click OK. Follow the steps bellow to reprint the document  
with black ink.  
Open System Preferences, click Print & Scan (Mac OS X 10.8 or 10.7) or Print & Fax (Mac OS X 10.6 or 10.5),  
and select the product from the Printers list. Next, click Options & Supplies and then Driver.  
B
Select On for Permit temporary black printing.  
C
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Load plain paper or envelope.  
D
E
Access the Print dialog box.  
Click the ShowDetails button (for Mac OS X 10.8 or 10.7) or the dbutton (for Mac OS X 10.6 or 10.5) to extend  
F
G
H
I
J
K
this dialog box.  
Select the product you are using as the Printer setting, and then make suitable settings.  
Select Print Settings from the pop-up menu.  
Select plain papers or Envelope as the Media Type setting.  
Select the Grayscale check box.  
Click Print to close the Print dialog box.  
Conserving Black Ink When the Cartridge Is Low (For  
Windows Only)  
The window below appears when black ink runs low and there is more color ink than black ink. It appears only when  
plain papers is selected as the paper type, and Normal is selected as the Paper & Quality Options in the Advanced  
tab.  
The window gives you the option to either continue using black ink normally or conserve black ink by using a mixture  
of color inks to create black.  
Click the Yes button to use a mixture of color inks to create black. You will see the same window the next time you  
print a similar job.  
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Click the No button to continue using the remaining black ink for the job you are printing. You will see the same  
window the next time you print a similar job, and again have the option to conserve black ink.  
Click Disable this feature to continue using the remaining black ink.  
Replacing an Ink Cartridge  
Using the control panel (XP-310 Series/XP-410 Series)  
When prompted to replace an ink cartridge, open the scanner unit and press OK. The ink cartridge holder  
A
moves to the ink cartridge replacement position.  
When you replace an ink cartridge before it is expended, select the following menu.  
Setup > Maintenance > Ink Cartridge Replacement.  
Important:  
cDo not move the ink cartridge holder by hand; otherwise, you may damage the product.  
Pinch and remove the ink cartridge.  
B
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Note:  
Removed ink cartridges may have ink around the ink supply port, so be careful not to get any ink on the surrounding  
area when removing the cartridges.  
If you replace the black ink cartridge, gently shake the new black ink cartridge four or five times and then  
unpack. When replacing the other color cartridges, do not shake the cartridges. Just unpack them.  
C
Important:  
c
Be careful not to break the hooks on the side of the ink cartridge when you remove it from the package.  
Do not touch the green IC chip or the small window on the side of the cartridge. Doing so may prevent  
normal operation and printing.  
Remove only the yellow tape.  
D
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Important:  
c
You must remove the yellow tape from the cartridge before installing it; otherwise, print quality may  
decline or you may not be able to print.  
If you have installed an ink cartridge without removing the yellow tape, take the cartridge out of the  
product, remove the yellow tape, and then reinstall it.  
Do not remove the transparent seal from the bottom of the cartridge; otherwise, the cartridge may become  
unusable.  
Do not remove or tear the label on the cartridge; otherwise, ink will leak.  
Insert the cartridge and press it until it clicks. Make sure the top surface of the ink cartridges align.  
E
F
Close the scanner unit slowly and press the x button. Ink charging starts.  
Note:  
The Plight continues to flash while the product is charging ink. Do not turn off the product during ink charging.  
If the ink charging is incomplete, you may not be able to print.  
If you had to replace an ink cartridge during copying, to ensure copy quality after ink charging is finished, cancel  
the job that is copying and start again from placing the originals.  
Ink cartridge replacement is complete. The product will return to its previous status.  
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Using the control panel (XP-210 Series)  
Open the scanner unit.  
A
If the B light is on, press the y button.  
If the B light is flashing or off, press the y button for six seconds until the ink cartridge holder moves.  
B
The ink cartridge holder moves to the ink cartridge check position. The cartridge indicated by the  
expended or low.  
icon is  
Important:  
cDo not move the ink cartridge holder by hand; otherwise, you may damage the product. Always press the  
y button to move it.  
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Press the y button again.  
C
D
Ifmorethanoneinkcartridgeisexpended, theinkcartridgeholdermovestothe mark. Thisoccurseachtime  
you press the y button until all expended ink cartridges have been indicated.  
Once all of the expended ink cartridges have been indicated, the ink cartridge holder moves to the ink cartridge  
replacement position when you press the y button.  
Pinch and remove the ink cartridge.  
Note:  
Removed ink cartridges may have ink around the ink supply port, so be careful not to get any ink on the surrounding  
area when removing the cartridges.  
If you replace the black ink cartridge, gently shake the new black ink cartridge four or five times and then  
unpack. When replacing the other color cartridges, do not shake the cartridges. Just unpack them.  
E
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Important:  
c
Be careful not to break the hooks on the side of the ink cartridge when you remove it from the package.  
Do not touch the green IC chip or the small window on the side of the cartridge. Doing so may prevent  
normal operation and printing.  
Remove only the yellow tape.  
F
Important:  
c
You must remove the yellow tape from the cartridge before installing it; otherwise, print quality may  
decline or you may not be able to print.  
If you have installed an ink cartridge without removing the yellow tape, take the cartridge out of the  
product, remove the yellow tape, and then reinstall it.  
Do not remove the transparent seal from the bottom of the cartridge; otherwise, the cartridge may become  
unusable.  
Do not remove or tear the label on the cartridge; otherwise, ink will leak.  
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Insert the cartridge and press it until it clicks. Make sure the top surface of the ink cartridges align.  
G
H
Close the scanner unit and press y. Ink charging starts. This process takes about two minutes to complete.  
Note:  
The Plight continues to flash while the product is charging ink. Do not turn off the product during ink charging.  
If the ink charging is incomplete, you may not be able to print.  
If you had to replace an ink cartridge during copying, to ensure copy quality after ink charging is finished, cancel  
the job that is copying and start again from placing the originals.  
Ink cartridge replacement is complete. The product will return to its previous status.  
For Windows  
Whenyouneedtoreplaceanexpendedinkcartridge, click Howtointhestatusmonitorwindow. Followtheon-screen  
instructions to replace the cartridge.  
For more information on using your computer to replace ink cartridges, see the section below.  
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Replacing Ink Cartridges  
If you need to replace an ink cartridge before it is low or expended, click the button on the Maintenance tab in your  
printer driver.  
For more information on using the printer utilities, see the online help.  
For Mac OS X  
Whenyouneedtoreplaceanexpendedinkcartridge, click Howtointhestatusmonitorwindow. Followtheon-screen  
instructions to replace the cartridge.  
For more information on using your computer to replace ink cartridges, see the section below.  
If you needto replace an ink cartridgebefore it is low or expended, access theEpsonPrinter Utility4. Then clicktheInk  
Cartridge Replacement icon.  
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Maintaining Your Product and Software  
Checking the Print Head Nozzles  
If you find that the printout is unexpectedly faint or that dots are missing, you may be able to identify the problem by  
checking the print head nozzles.  
You can check the print head nozzles from your computer by using the Nozzle Check utility or from the product by  
using the buttons.  
Using the Nozzle Check utility for Windows  
Follow the steps below to use the Nozzle Check utility.  
Make sure that no warnings or errors are indicated in the control panel.  
A
Make sure that A4-size paper is loaded in the sheet feeder.  
B
Right-click the product icon on the taskbar, then select Nozzle Check.  
C
If the product icon does not appear, refer to the following section to add the icon.  
Follow the on-screen instructions.  
D
Using the Nozzle Check utility for Mac OS X  
Follow the steps below to use the Nozzle Check utility.  
Make sure that no warnings or errors are indicated in the control panel.  
A
Make sure that A4-size paper is loaded in the sheet feeder.  
B
Access the Epson Printer Utility 4.  
C
Click the Nozzle Check icon.  
D
Follow the on-screen instructions.  
E
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Using the control panel (XP-310 Series/XP-410 Series)  
Follow the steps below to check the print head nozzles using the product control panel.  
Make sure that no warnings or errors are indicated in the control panel.  
A
Make sure that A4-size paper is loaded in the sheet feeder.  
B
Enter Setup mode from the Home menu.  
C
Select Maintenance.  
D
Select Nozzle Check and follow the instructions in the LCD screen to print a nozzle check pattern.  
E
Below are two sample nozzle check patterns.  
Compare the quality of the printed check page with the sample shown below. If there are no print quality  
problems, such as gaps or missing segments in the test lines, the print head is fine.  
If any segment of the printed lines is missing, as shown below, this could mean a clogged ink nozzle or a  
misaligned print head.  
Using the control panel (XP-210 Series)  
Follow the steps below to check the print head nozzles using the product buttons.  
Make sure that no warnings or errors are indicated in the control panel.  
A
Turn off the product.  
B
Make sure that A4-size paper is loaded in the sheet feeder.  
C
Holding down the y button and press the P button to turn on the product.  
D
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When the product turns on, release both the buttons. The product prints the nozzle check pattern.  
Below are two sample nozzle check patterns.  
E
Compare the quality of the printed check page with the sample shown below. If there are no print quality  
problems, such as gaps or missing segments in the test lines, the print head is fine.  
If any segment of the printed lines is missing, as shown below, this could mean a clogged ink nozzle or a  
misaligned print head.  
Cleaning the Print Head  
If you find that the printout is unexpectedly faint or that dots are missing, you may be able to solve these problems by  
cleaning the print head, which ensures that the nozzles are delivering ink properly.  
You can clean the print head from your computer using the Head Cleaning utility in the printer driver or from the  
product by using the buttons.  
Important:  
cDo not open the scanner unit or turn off the product during head cleaning. If the head cleaning is incomplete, you may  
not be able to print.  
Note:  
Because print head cleaning uses some ink from all cartridges, clean the print head only if quality declines; for example,  
if the printout is blurry or the color is incorrect or missing.  
Use the Nozzle Check utility first to confirm that the print head needs to be cleaned. This saves ink.  
When ink is low you may not be able to clean the print head. When ink is expended you cannot clean the print head.  
Replace the appropriate ink cartridge first.  
If print quality has not improved after repeating this procedure about four times, turn the product off and wait for at  
least six hours. Then run the nozzle check again and repeat the head cleaning if necessary. If print quality has still not  
improved, contact Epson support.  
To maintain print quality, we recommend printing a few pages on a regular basis.  
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Using the Head Cleaning utility for Windows  
Follow the steps below to clean the print head using the Head Cleaning utility.  
Make sure that no warnings or errors are indicated in the control panel.  
A
Right-click the product icon on the taskbar, then select Head Cleaning.  
B
If the product icon does not appear, refer to the following section to add the icon.  
Follow the on-screen instructions.  
C
Using the Head Cleaning utility for Mac OS X  
Follow the steps below to clean the print head using the Head Cleaning utility.  
Make sure that no warnings or errors are indicated in the control panel.  
A
Access the Epson Printer Utility 4.  
B
Click the Head Cleaning icon.  
C
Follow the on-screen instructions.  
D
Using the control panel (XP-310 Series/XP-410 Series)  
Follow the steps below to clean the print head using the product control panel.  
Make sure that no warnings or errors are indicated in the control panel.  
A
Enter Setup mode from the Home menu.  
B
Select Maintenance.  
C
Select Head Cleaning.  
D
Follow the instructions on the LCD screen to continue.  
E
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Using the control panel (XP-210 Series)  
Follow the steps below to clean the print head using the product buttons.  
Make sure that no warnings or errors are indicated in the control panel.  
A
Hold down the y button for three seconds.  
B
The product starts cleaning the print head and the P light begins flashing.  
When the P light stops flashing, print a nozzle check pattern to confirm that the head is clean.  
C
Aligning the Print Head  
If you notice a misalignment of vertical lines or horizontal banding, you may be able to solve this problem by using the  
Print Head Alignment utility in your printer driver or by using the product buttons.  
Refer to the appropriate section below.  
Note:  
Do not press y to cancel printing while printing a test pattern with the Print Head Alignment utility.  
Using the Print Head Alignment utility for Windows  
Follow the steps below to align the print head using the Print Head Alignment utility.  
Make sure that no warnings or errors are indicated in the control panel.  
A
Make sure A4-size paper is loaded in the sheet feeder.  
B
Right-click the product icon on the taskbar, then select Print Head Alignment.  
C
If the product icon does not appear, refer to the following section to add the icon.  
Follow the on-screen instructions to align the print head.  
D
Using the Print Head Alignment utility for Mac OS X  
Follow the steps below to align the print head using the Print Head Alignment utility.  
Make sure that no warnings or errors are indicated in the control panel.  
A
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Make sure A4-size paper is loaded in the sheet feeder.  
B
C
Access the Epson Printer Utility 4.  
Click the Print Head Alignment icon.  
D
E
Follow the on-screen instructions to align the print head.  
Using the control panel (XP-310 Series/XP-410 Series)  
Follow the steps below to align the print head using the product control panel.  
Make sure that no warnings or errors are indicated in the control panel.  
A
Make sure that A4-size paper is loaded in the sheet feeder.  
B
Enter Setup mode from the Home menu.  
C
Select Maintenance.  
D
Select Head Alignment and follow the instructions in the LCD screen to print the patterns.  
E
Find the most solid pattern in each of #1 to #4 groups.  
F
Enter the pattern number for the most solid pattern in #1 group.  
G
Repeat step 7 for the other groups (#2 to #4).  
H
Finish aligning the print head.  
I
Saving Power  
The product enters sleep mode or turns off automatically if no operations are performed for a set period.  
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You can adjust the time before power management is applied. Any increase will affect the product’s energy efficiency.  
Please consider the environment before making any change.  
Follow the steps below to adjust the time.  
For Windows  
Access the printer settings.  
A
Click the Maintenance tab, and then click the Printer and Option Information button.  
B
Select Off, 30 minutes, 1 hour, 2 hours, 4 hours, 8 hours, or 12 hours as the Power Off Timer setting, and click  
the Send button.  
C
Select 3 minutes, 5 minutes, 10 minutes, or 15 minutes as the Sleep Timer setting, and click the Send button.  
D
Click the OK button.  
E
For Mac OS X  
Access the Epson Printer Utility 4.  
A
Click the Printer Settings button. The Printer Settings screen appears.  
B
Select Off, 30 minutes, 1 hour, 2 hours, 4 hours, 8 hours, or 12 hours as the Power Off Timer setting.  
C
Select 3 minutes, 5 minutes, 10 minutes, or 15 minutes as the Sleep Timer setting.  
D
Click the Apply button.  
E
Using the control panel (XP-310 Series/XP-410 Series)  
Enter Setup mode from the Home menu.  
A
Select Printer Setup.  
B
Select Power Off Timer.  
C
Select Off, 30minutes, 1h, 2h, 4h, 8h, or 12h.  
D
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Select Sleep Timer.  
E
F
Select 3minutes, 5minutes, 10minutes, or 15 minutes.  
Making Network Service Settings  
Note:  
XP-212/XP-213/XP-216 do not support this function.  
You can make network service settings such as Epson Connect, AirPrint, or Google Cloud Print using a Web browser  
on your computer, smartphone, tablet PC, or laptop that is connected to the same network as the product.  
Enter the product’s IP address in the address bar of the Web browser and search for the product.  
<Example>  
IPv4: http://192.168.11.46  
IPv6: http://[fe80::226:abff:feff:37cd]/  
Note:  
You can check your product’s IP address on the product’s control panel or by printing a network status sheet.  
For products with an LCD screen: & “Setup Mode” on page 78  
For products without an LCD screen: Press  
to print the network status sheet.  
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When the product is found successfully, the product’s web page is displayed as shown below. Select the menu you  
want.  
The web page also allows you to check the product’s status and update the product’s firmware.  
Cleaning the Product  
Cleaning the exterior of the product  
To keep your product operating at its best, clean it thoroughly several times a year by using the following instructions.  
Important:  
cNever use alcohol or thinner to clean the product. These chemicals can damage the product.  
Note:  
Close the paper support and the output tray when you are not using the product to protect the product from dust.  
Use a soft, dry, clean cloth to clean the LCD screen or touchpad. Do not use liquid or chemical cleaners.  
Useasoft, dry, cleanclothto cleanthesurfaceofthescannerglass. Iftheglasssurfaceisstained withgrease orsome  
other hard-to-remove material, use a small amount of glass cleaner and a soft cloth to remove it. Wipe off all  
remaining liquid.  
Do not press the surface of the scanner glass with any force.  
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Becarefulnotto scratch ordamage thesurfaceofthescannerglass, anddonotuseahardorabrasivebrushtoclean  
it. A damaged glass surface can decrease the scan quality.  
Cleaning the interior of the product  
To keep your print results at their best, clean the roller inside by using the following procedure.  
Caution:  
!
Be careful not to touch the parts inside the product.  
Important:  
c
Be careful to keep water away from the electronic components.  
Do not spray the inside of the product with lubricants.  
Unsuitable oils can damage the mechanism. Contact your dealer or a qualified service person if lubrication is  
needed.  
For product with LCD screen:  
Make sure that no warnings or errors are indicated in the control panel.  
A
Load several sheets of A4-size plain paper in the sheet feeder.  
B
Enter Copy mode from the Home menu.  
C
Press x to make a copy without placing a document on the scanner glass.Repeat step 4 until the paper is not  
smeared with ink.  
D
For product without LCD screen:  
Make sure that no warnings or errors are indicated in the control panel.  
A
Load several sheets of A4-size plain paper in the sheet feeder.  
B
Press one of the x buttons to make a copy without placing a document on the scanner glass.  
C
Repeat step 3 until the paper is not smeared with ink.  
D
Transporting the Product  
Ifyouneedtotransportyourprintersomedistance, carefullyprepareandrepackitasdescribedbelow. Usetheoriginal  
box and packing materials, or a similar box that holds the printer snugly.  
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Important:  
c
When storing or transporting the product, avoid tilting it, placing it vertically, or turning it upside down;  
otherwise ink may leak.  
Leavetheinkcartridgesinstalled. Removingthecartridgescandryouttheprintheadandmaypreventtheproduct  
from printing.  
Note:  
The illustrations in this section may vary depending on the product.  
Remove all paper from the sheet feeder and make sure the product is off.  
A
Open the scanner unit and make sure the print head is in the home position on the right.  
B
Note:  
If the ink cartridge holder is not in the home position on the right, turn on theproduct and wait until the ink cartridge  
holder locks in the far right position. Then turn off the product.  
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Secure the ink cartridge holder to the case with tape as shown, then close the scanner unit.  
C
Note:  
Do not place tape on the white flat cable inside the product.  
Unplug the power cord from the outlet, then disconnect the USB cable from the product.  
Close the paper support and the output tray.  
D
E
F
If you have raised the control panel, pull the release lever on the rear of the control panel until it clicks, and then  
lower the control panel to store.  
Repack the product in the box, using the protective materials that came with it.  
G
Note:  
Keep the product level during transport.  
Be sure to remove the protective materials from the product before using it again.  
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Checking and Installing Your Software  
Checking the software installed on your computer  
To use the functions described in this User’s Guide, you need to install the following software.  
Epson Driver and Utilities  
Epson Easy Photo Print  
Epson Event Manager  
Follow the steps below to check that the software is installed on your computer.  
For Windows  
Windows 8: Select Control Panel from Settings.  
A
Windows 7 and Vista: Click the start button and select Control Panel.  
Windows XP: Click Start and select Control Panel.  
Windows 8, 7 and Vista: Select Uninstall a program from the Programs category.  
B
Windows XP: Double-click the Add or Remove Programs icon.  
Check the list of currently installed programs.  
C
For Mac OS X  
Double-click Macintosh HD.  
A
Double-click the Epson Software folder in the Applications folder and check the contents.  
B
Note:  
The Applications folder contains software provided by third parties.  
To check that the printer driver is installed, click System Preferences on the Apple menu and then click Print & Scan  
(for Mac OS X 10.8 or 10.7) or Print & Fax (for Mac OS X 10.6 or 10.5). Then locate your product in the Printers list  
box.  
Installing the software  
InserttheproductsoftwarediskthatcamewithyourproductandselectthesoftwareyouwanttoinstallontheSoftware  
Select screen.  
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If you are using Mac OS X, or if your computer does not have a CD/DVD drive, go to the following Epson website to  
download and install the software.  
Uninstalling Your Software  
You may need to uninstall and then reinstall your software to solve certain problems or if you upgrade your operating  
system.  
See the following section for information on determining what applications are installed.  
For Windows  
Note:  
For Windows 8, 7 and Vista, you need an administrator account and password if you log on as a standard user.  
For Windows XP, you must log on to a Computer Administrator account.  
Turn off the product.  
A
B
C
Disconnect the product’s interface cable from your computer.  
Do one of the following.  
Windows 8: Select Control Panel from Settings.  
Windows 7 and Vista: Click the start button and select Control Panel.  
Windows XP: Click Start and select Control Panel.  
Do one of the following.  
D
Windows 8, 7 and Vista: Select Uninstall a program from the Programs category.  
Windows XP: Double-click the Add or Remove Programs icon.  
Select the software you want to uninstall such as your product’s driver and the application from the list  
displayed.  
E
F
Do one of the following.  
Windows 8 and 7: Select Uninstall/Change or Uninstall.  
Windows Vista: Click Uninstall/Change or Uninstall, and then click Continue in the User Account Control  
window.  
Windows XP: Click Change/Remove or Remove.  
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Note:  
If you chose to uninstall your product’s printer driver in step 5, select the icon for your product and then click  
OK.  
When the confirmation window appears, click Yes or Next.  
G
H
Follow the on-screen instructions.  
In some cases, a message may appear to prompt you to restart your computer. If so, make sure I want to restart my  
computer now is selected and click Finish.  
For Mac OS X  
Note:  
To uninstall your software you need to download the Uninstaller.  
Access the site at:  
Next, select the support section of your local Epson Web site.  
To uninstall applications, you must log on to a Computer Administrator account.  
You cannot uninstall programs if you log on as a limited account user.  
Depending on the application, the Installer may be separated from the Uninstaller.  
Quit all running applications.  
A
B
C
D
E
Double-click the Uninstaller icon in your Mac OS X hard drive.  
Select thecheckboxesforthesoftwareyouwanttouninstall, such astheprinterdriverandtheapplication, from  
the list displayed.  
Click Uninstall.  
Follow the on-screen instructions.  
If you cannot find the software you want to uninstall in the Uninstaller window, double-click the Applications folder  
in your Mac OS X hard drive, select the application you want to uninstall, and then drag it to the Trash icon.  
Note:  
If you uninstall the printer driver and the name of your product remains in the Print & Scan (for Mac OS X 10.8 or 10.7) or  
Print & Fax (for Mac OS X 10.6 or 10.5) window, select the name of your product and click the - remove button.  
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User’s Guide  
Transferring Data Using an External Storage Device  
Transferring Data Using an External Storage  
Device  
Note:  
The availability of this feature varies by product.  
You can use the product’s memory card slot to copy files to a computer connected to the product. You can also use it to  
copy files on your computer to the storage device.  
Precautions on Storage Devices  
Keep the following in mind when copying files between your storage device and computer:  
Check the documentation that came with your storage device and any adapter you may be using for any handling  
guidelines.  
Do not copy files to a storage device while you are printing from your storage device.  
The product display does not update information about your storage device after you copy files to it or delete files  
from it. To update the information displayed, eject and reload the storage device.  
Do not eject your memory card or turn off the product while the memory card light is flashing or you may lose  
data.  
Copying Files Between a Storage Device and Your  
Computer  
Copying files to your computer  
Make sure the product is turned on and a storage device is connected.  
A
Windows 8:  
Select All apps and then select Computer.  
B
Windows 7 and Vista:  
Click the start button and select Computer.  
Windows XP:  
Click Start and select My Computer.  
Mac OS X:  
The removable disk icon (  
) appears on your desktop automatically.  
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Transferring Data Using an External Storage Device  
Double-click the removable disk icon, then select the folder in which your files are saved.  
C
D
Note:  
If you have set a volume label, it is displayed as the drive name. If you have not set the volume label, “removable disk”  
is displayed as the drive name on Windows XP.  
Select the files you want to copy and drag them to a folder on your computer’s hard drive.  
Important:  
cFor Mac OS X users  
When you remove the storage device, always drag the removable disk icon on your desktop into the trash before  
you remove the storage device or you may lose data on the device.  
Saving files to a storage device  
Note:  
If USB is selected from the File Sharing Setup menu, you cannot write to the memory card from a computer connected  
through a network. To give write access to the network computer, change the setting to Wi-Fi.  
Make sure the product is turned on and a storage device is connected.  
A
Windows 8:  
Select All apps and then select Computer.  
B
Windows 7 and Vista:  
Click the start button and select Computer.  
Windows XP:  
Click Start and select My Computer.  
Mac OS X:  
The removable disk icon (  
) appears on your desktop automatically.  
Double-click the removable disk icon, then select the folder in which you want to save your files.  
C
D
Note:  
If you have set a volume label, it is displayed as the drive name. If you have not set the volume label, “removable disk”  
is displayed as the drive name on Windows XP.  
Select the folder on your computer’s hard drive that contains the files you want to copy. Then select the files and  
drag them to the folder on your storage device.  
Important:  
cFor Mac OS X users  
When you remove the storage device, always drag the removable disk icon on your desktop into the trash before  
you remove the storage device or you may lose data on it.  
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User’s Guide  
Error Indicators  
Error Indicators  
Error Messages on the Control Panel (XP-310 Series/  
XP-410 Series)  
This section describes the meaning of messages displayed on the LCD screen.  
XP-410 Series  
Error Messages  
Paper jam.  
Solutions  
Paper out. Load paper.  
Load some paper. Otherwise, make sure the number of sheets  
does not exceed the limit specified for the type of media you are  
using.  
Printer error. Turn power off and on again.  
Communication error. Connect computer.  
Turn the product off and then back on. Make sure that no paper is  
stillintheproduct. Iftheerrormessagestillappears, contactEpson  
support.  
Make sure the computer is connected correctly. If the error  
messages still appears, make sure that scanning software is  
installed on your computer and that the software settings are  
correct.  
A printer’s ink pad is nearing the end of its service life.  
Please contact Epson Support.  
Press x button to resume printing. The message will be displayed  
until the ink pad is replaced. Contact Epson support to replace ink  
pads before the end of their service life. When the ink pads are  
saturated, the product stops and Epson support is required to  
continue printing.  
A printer’s ink pad is at the end of its service life. Please  
contact Epson Support.  
Contact Epson support to replace ink pads.  
Operation canceled. No memory card recognized.  
Make sure the memory card has been inserted correctly. If it is  
inserted correctly, check to see if there is a problem with the card  
and try again.  
Combination of IP address and subnet mask is invalid. See  
documentation.  
Refer the online Network Guide.  
Recovery Mode  
The firmware update has failed. You will need to re-attempt the  
firmware update. Ready a USB cable and visit your local Epson  
website for further instructions.  
XP-310 Series  
*
Error Messages  
Solutions  
Code  
E-01  
Printer error.  
Turn the printer off and then back on. Make sure that no paper is  
still in the printer. If the error still appears, contact Epson support.  
E-02  
Scanner error.  
Turn the printer off and then back on. If the error message still  
appears, contact Epson support.  
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Error Indicators  
*
Error Messages  
Solutions  
Code  
E-10  
An ink pad needs service. Contact Epson.  
Paper jam. Remove jammed paper.  
Turn off the printer. Contact Epson support to replace ink pads.  
W-02  
Remove the jammed paper, turn off the printer, and then turn it  
back on.  
W-03  
Paper jam. Remove jammed paper.  
Ink cartridges are installed incorrectly.  
Open the scanner unit, remove the jammed paper, and then press  
x.  
W-10  
W-12  
The ink cartridge(s) shown on the LCD panel have not been  
installed. Install them.  
Ink cartridges is not recognized. Please  
replace cartridges.  
Cannot recognize the ink cartridge(s) shown on the LCD panel.  
Replace the ink cartridge(s). Epson recommends the use of  
genuine Epson ink cartridges.  
W-13  
An ink pad is nearing the end of service  
life.  
Press x to resume printing. The message will be displayed until  
the ink pad is replaced. Contact Epson support to replace ink pads  
before the end of their service life. When the ink pads are  
saturated, the printer stops and Epson support is required to  
continue printing.  
I-22  
I-23  
Press the push button of router.  
Enter PIN to access point.  
To establish a wireless connection using an access point, press the  
push button on the access point or click the button on the access  
point’s wireless settings screen displayed on your computer’s  
screen. Refer the online Network Guide.  
You need to enter the PIN code displayed on the printer’s panel  
into the access point or computer within two minutes. If no code is  
entered during the two minutes, a time-out error occurs and a  
different code is displayed and needs to be entered.  
I-31  
I-60  
-
Install the softwareonthe PC from the CD.  
Start Wi-Fi setup.  
To make wireless connection settings from your computer, you  
need to insert the CD into the computer and follow the on-screen  
instructions.  
No computer found.  
Recovery Mode  
Your computer may not support WSD (Web Services for Devices).  
The scan to PC (WSD) function is only available for computers  
running English versions of Windows 8, 7 or Vista.  
The firmware update has failed. You will need to re-attempt the  
firmware update. Ready a USB cable and visit your local Epson  
website for further instructions.  
* The code will appear on the top right on the screen.  
Error Indications on the Control Panel (XP-210 Series)  
You can identify many common product problems using the lights on your product. If the product stops working and  
the lights are on or flashing, use the following table to diagnose the problem, then follow the recommended corrective  
measures.  
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User’s Guide  
Error Indicators  
Lights  
Problem and solution  
Paper out  
No paper is loaded.  
Load paper into the sheet feeder, and then press one  
of the start x buttons. The product resumes printing  
and the light goes out.  
Multiple-paper feed  
More than one sheet has been fed at a time.  
Load paper inthe sheet feeder correctly and press one  
of the start x buttons. If the paper remains in the  
Paper jam  
Paper has jammed in the product.  
Ink expended  
An ink cartridge is expended or not installed, or  
there is insufficient ink in the cartridge to charge  
the ink.  
Replace the ink cartridge for which an error is  
indicatedwithanewone. Ifthelightisstillonafteryou  
have replaced the cartridge, it may not be installed  
correctly. Reinstall the ink cartridge so that it clicks  
into place.  
Wrong cartridge  
The currently installed ink cartridge cannot be  
used with the product.  
You cannot use the cartridges that came with  
your product for the replacement.  
Replace the incompatible cartridge for which an error  
is indicated with an appropriate ink cartridge.  
Incorrectly installed ink cartridge  
An ink cartridge is not installed correctly.  
Reinsert the ink cartridge for which an error is  
indicated.  
Ink low  
An ink cartridge is nearly expended.  
Obtain a replacement ink cartridge. To determine  
which cartridge is nearly expended, check the ink  
cartridge status.  
Maintenance  
Theproduct’sinkpadsarenearingorattheendof  
their service life.  
Contact Epson support to replace ink pads.  
If the product’s ink pads are nearing the end of their  
service life, printing can be resumed by pressing one  
of the start x buttons.  
Flashing  
alternately  
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User’s Guide  
Error Indicators  
Lights  
Problem and solution  
Fatal error  
An unknown product error has occurred.  
Turn off the product. Then, remove the jammed  
paper.  
Then turn the product back on. If the error does not  
clear, contact your dealer.  
Wi-Fi network error  
An error occurred while establishing the Wi-Fi  
connection.  
Press the Wi-Fi button to clear the error and try again.  
For more details, see the online Network Guide.  
Recovery mode  
The firmware update has failed, and the product  
is in recovery mode.  
You will need to re-attempt the firmware update.  
Ready a USB cable and visit your local Epson website  
for further instructions.  
= on,  
= flashing slowly,  
= flashing fast  
117  
User’s Guide  
Troubleshooting for Printing/Copying  
Troubleshooting for Printing/Copying  
Diagnosing the Problem  
Troubleshooting product problems is best handled in two steps: first diagnose the problem, then apply likely solutions  
until the problem is fixed.  
The information that you need to diagnose and solve most common problems is provided by online problem solving,  
the control panel, or the status monitor. Refer to the appropriate section below.  
If you have a specific problem relating to print quality, a printing problem not related to print quality, or a paper  
feeding problem, or if the product does not print at all, refer to the appropriate section.  
To solve a problem, you may need to cancel printing.  
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Troubleshooting for Printing/Copying  
Checking product status  
If a problem occurs while printing, an error message will appear in the status monitor window.  
If an error message appears indicating the product’s ink pads are nearing the end of their service life, contact Epson  
support to replace them. The message will be displayed at regular intervals until the ink pads are replaced. When the  
product’s ink pads are saturated, the product stops and Epson support is required to continue printing.  
For Windows  
Note:  
The order in which ink cartridges are listed varies depending on the printer.  
There are two ways to access EPSON Status Monitor 3:  
Double-click the product shortcut icon on your Windows taskbar. To add a shortcut icon to the taskbar, see the  
following section:  
Open the printer driver, click the Maintenance tab, then click the EPSON Status Monitor 3 button.  
When you access EPSON Status Monitor 3, the following window appears:  
Note:  
If EPSON Status Monitor 3 does not appear, access the printer driver and click the Maintenance tab and then the Extended  
Settings button. In the Extended Settings window, check the Enable EPSON Status Monitor 3 check box.  
EPSON Status Monitor 3 provides the following information:  
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Troubleshooting for Printing/Copying  
Current Status:  
If theink islow orexpended, the Howto button appears inthe EPSON StatusMonitor 3 window. ClickingHowto  
displays ink cartridge replacement instructions and moves the ink cartridge holder to the ink cartridge  
replacement position.  
Ink Levels:  
EPSON Status Monitor 3 provides a graphic display of the ink cartridge status.  
Information:  
You can view information about the installed ink cartridges by clicking Information.  
Technical Support:  
Click Technical Support to access the Epson technical support website.  
Print Queue:  
You can view Windows Spooler by clicking Print Queue.  
For Mac OS X  
Note:  
The order in which ink cartridges are listed varies depending on the printer.  
Follow these steps to access EPSON Status Monitor.  
Access the Epson Printer Utility 4.  
A
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Troubleshooting for Printing/Copying  
Click the EPSON Status Monitor icon. The EPSON Status Monitor appears.  
B
Youcanalsousethisutilitytochecktheinkcartridgestatusbeforeprinting. EPSONStatusMonitordisplaysthe  
ink cartridge status at the time it was opened. To update the ink cartridge status, click Update.  
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Troubleshooting for Printing/Copying  
Whenink islowor expended, a Howtobuttonappears. ClickHowto, and EPSONStatusMonitorwillleadyoustep by  
step through the ink cartridge replacement procedure.  
Paper Jams  
Caution:  
!
Never touch the buttons on the control panel while your hand is inside the product.  
Note:  
The illustrations in this section may vary depending on the product.  
Cancel the print job if prompted by a message from the LCD screen or the printer driver.  
Removing jammed paper from inside the product  
Note:  
The illustrations in this section may vary depending on the product.  
Cancel the print job if prompted by a message from the printer driver.  
A
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User’s Guide  
Troubleshooting for Printing/Copying  
Open the scanner unit.  
B
Note:  
Some products may come with a scanner unit support.  
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User’s Guide  
Troubleshooting for Printing/Copying  
Remove all of the paper inside, including any torn pieces.  
C
Close the scanner unit. If the jammed paper remains near the output tray, carefully remove the paper.  
D
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Troubleshooting for Printing/Copying  
Note:  
If the printer is equipped with a scanner unit support, close the scanner unit as shown below.  
Press the button indicated in the LCD screen.  
E
FortheproductswithoutLCDscreens:If all the lights on thecontrol panel flash, press the Pbuttontoturn the  
printer off and then on again. If only the P and b lights flash, press x r or r x button.  
Preventing paper jams  
If your paper jams frequently, check the following.  
The paper is smooth, not curled or wrinkled.  
You are using high-quality paper.  
The printable side of the paper is face up in the sheet feeder.  
The paper stack was fanned before loading.  
For plain paper, do not load paper above the line just under the H arrow mark inside the edge guide.  
For Epson special media, make sure the number of sheets is less than the limit specified for the media.  
The edge guides are snug against the edges of the paper.  
The product is on a flat, stable surface that extends beyond the base in all directions. The product will not operate  
properly if it is tilted.  
Reprinting after a paper jam (for Windows only)  
After you cancel the print jobbecause of apaper jam, youcan reprint it without reprinting pages that have already been  
printed.  
Solve the paper jam.  
A
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User’s Guide  
Troubleshooting for Printing/Copying  
Access the printer settings.  
B
Select the Print Preview check box in the Main or Advanced window of your printer driver.  
C
D
E
F
G
Make the settings that you want to use to print.  
Click OK to close the printer settings window, and then print your file. Print Preview window opens.  
Select a page that has already been printed inthepage listbox ontheleft side, and then select RemovePage from  
the Print Options menu. Repeat this step for all the pages that have already been printed.  
Click Print on the Print Preview window.  
Print Quality Help  
If you are having print quality problems, then compare it with the illustrations below. Click the caption under the  
illustration that best resembles your prints.  
Good sample  
Good sample  
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Troubleshooting for Printing/Copying  
Horizontal banding  
Make sure the printable side (the whiter or glossier side) of the paper is face up in the sheet feeder.  
Run the Head Cleaning utility to clear any clogged ink nozzles.  
For best results, use up ink cartridge within six months of opening the package.  
Try to use genuine Epson ink cartridges.  
Make sure the paper type selected in the LCD menu or printer driver is appropriate for the type of paper loaded in  
the product.  
If banding appears at intervals of 2.5 cm, run the Print Head Alignment utility.  
If a moire (cross-hatch) pattern appears on your copy, change the Reduce/Enlarge setting (XP-410 Series only) in  
the LCD menu or shift the position of your original.  
If there is problem with copy quality, clean the surface of the scanner glass.  
Vertical banding or misalignment  
Make sure the printable side (the whiter or glossier side) of the paper is face up in the sheet feeder.  
Run the Head Cleaning utility to clear any clogged ink nozzles.  
Run the Print Head Alignment utility.  
For Windows, clear the High Speed check box from the Advanced window in your printer driver. See the online  
help for details.  
For Mac OS X, select Off from the High Speed Printing. To display the High Speed Printing, click through the  
following menus: System Preferences, Print & Scan (for Mac OS X 10.8 or 10.7) or Print & Fax (for Mac OS X  
10.6 or 10.5), your product (in the Printers list box), Options & Supplies, and then Driver.  
Make sure the paper type selected in the LCD menu or printer driver is appropriate for the type of paper loaded in  
the product.  
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Troubleshooting for Printing/Copying  
If there is problem with copy quality, clean the surface of the scanner glass.  
Incorrect or missing colors  
For Windows, clear the Grayscale setting in the Main window in your printer driver.  
For Mac OS X, clear the Grayscale setting in Print Settings in the Print dialog box in your printer driver.  
Adjust the color settings in your application or in your printer driver settings.  
For Windows, check the Color Management settings in the Advanced window.  
For Mac OS X, check the Color Options dialog box from the Print dialog box.  
Run the Head Cleaning utility to clear any clogged ink nozzles.  
If you have just replaced an ink cartridge, make sure the date on the box. Ifyou have not used the product for a long  
time, Epson recommends replacing the ink cartridges.  
Try to use genuine Epson ink cartridges and paper recommended by Epson.  
Blurry or smeared print  
Try to use genuine Epson ink cartridges and paper recommended by Epson.  
Makesuretheproductis ona flat, stablesurfacethatextends beyond thebaseinalldirections. Theproductwill not  
operate properly if it is tilted.  
Make sure your paper is not damaged, dirty, or too old.  
Make sure your paper is dry and the printable side (the whiter or glossier side) is face up in the sheet feeder.  
If the paper is curled toward the printable side, flatten it or curl it slightly in the opposite direction.  
Make sure the paper type selected in the LCD menu or printer driver is appropriate for the type of paper loaded in  
the product.  
Remove each sheet from the output tray as it is printed.  
Do not touch or allow anything to come into contact with the printed side of paper with a shiny finish. To handle  
your prints, follow the instructions of the paper.  
Run the Head Cleaning utility to clear any clogged ink nozzles.  
Run the Print Head Alignment utility.  
If the paper is smeared with ink after printing, clean the interior of the product.  
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Troubleshooting for Printing/Copying  
If there is problem with copy quality, clean the surface of the scanner glass.  
Miscellaneous Printout Problems  
Incorrect or garbled characters  
Clear any stalled print jobs.  
Turn off the product and computer. Make sure the product’s interface cable is securely plugged in.  
Uninstall the printer driver, then reinstall it.  
Incorrect margins  
Make sure that the paper is loaded into the sheet feeder correctly.  
Check the margin settings in your application. Make sure that the margins are within the printable area of the  
page.  
Make sure the printer driver settings are appropriate for the paper size you are using.  
For Windows, check the Main window.  
For Mac OS X, check the Page Setup dialog box or Print dialog box.  
Uninstall the printer driver, then reinstall it.  
Printout has a slight slant  
Make sure that the paper is loaded into the sheet feeder correctly.  
If Fast Economy is selected in Paper & Quality Options in the Advanced tab in your printer driver (for Windows),  
or Fast Economy is selected in Print Quality in Print Settings (for Mac OS X), select another setting.  
Size or position of copied image is incorrect  
Make sure the paper size, layout, or reduce/enlarge setting (XP-410 Series only) selected in the control panel  
matches the paper used.  
If the edges of the copy are cropped off, move the original slightly away from the corner.  
Clean the scanner glass.  
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Troubleshooting for Printing/Copying  
Inverted image  
For Windows, clear the Mirror Image check box from the Page Layout window of your printer driver, or turn off  
the Mirror Image setting in your application.  
For MacOSX, cleartheMirrorImage checkbox inPrintSettings in thePrintdialogboxof your printer driver, or  
turn off the Mirror Image setting in your application.  
Uninstall the printer driver, then reinstall it.  
Blank pages print  
Make sure the printer driver settings are appropriate for the paper size you are using.  
For Windows, check the Main window.  
For Mac OS X, check the Page Setup dialog box or Print dialog box.  
For Windows, check the Skip Blank Page setting by clicking the Extended Settings button on the Maintenance  
window of the printer driver.  
For Mac OS X, select On from the Skip Blank Page. To display the Skip Blank Page, click through the following  
menus: System Preferences, Print & Scan (for Mac OS X 10.8 or 10.7) or Print & Fax (for Mac OS X 10.6 or 10.5),  
your product (in the Printers list box), Options & Supplies, and then Driver.  
Uninstall the printer driver, then reinstall it.  
Printed side is smeared or scuffed  
If the paper is curled toward the printable side, flatten it or curl it slightly in the opposite direction.  
Make several copies without placing a document on the scanner glass.  
Uninstall the printer driver, then reinstall it.  
Printing is too slow  
Make sure the paper type selected in the LCD menu or printer driver is appropriate for the type of paper loaded in  
the product.  
For Windows, choose a lower Paper & Quality Options in the printer driver Advanced tab.  
For Mac OS X, choose a lower Print Quality in the Print Settings dialog box from your printer driver’s Print dialog  
box.  
Close any unnecessary applications.  
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Troubleshooting for Printing/Copying  
If you print continuously for an extended period, the printing may be extremely slow. This is to slow down the  
printing speed and prevent the product mechanism from overheating and being damaged. If this happens, you  
can continue to print, but we recommend stopping and leaving the product idle for at least 30 minutes with the  
power on. (The product does not recover with the power off.) After you restart, the product will print at normal  
speed.  
Uninstall the printer driver, then reinstall it.  
If you try all of the methods above and cannot solve the problem, see the following:  
Paper Does Not Feed Correctly  
Paper does not feed  
Remove the stack of paper and make sure of the following:  
The paper is not curled or creased.  
The paper is not too old. See the instructions that came with the paper for more information.  
For plain paper, do not load paper above the line just under the H arrow mark inside the edge guide.  
For Epson special media, make sure the number of sheets is less than the limit specified for the media.  
Paper is not jammed inside the product. If it is, remove the jammed paper.  
The ink cartridges are not expended. If a cartridge is expended, replace it.  
You have followed any special loading instructions that came with your paper.  
Multiple pages feed  
For plain paper, do not load paper above the line just under the H arrow mark inside the edge guide.  
For Epson special media, make sure the number of sheets is less than the limit specified for the media.  
Make sure the edge guides are snug against the edges of the paper.  
Make sure the paper is not curled or folded. If so, flatten it or curl it slightly toward the opposite side before  
loading.  
Remove the stack of paper and make sure that the paper is not too thin.  
Fan the edges of the stack to separate the sheets, then reload the paper.  
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Troubleshooting for Printing/Copying  
If too many copies of a file are being printed, check the Copies setting in your printer driver as follows, and also  
check in your application.  
For Windows, check the Copies setting on the Page Layout window.  
Mac OS X, check the Copies setting in the Print dialog.  
Paper is improperly loaded  
If you have loaded the paper too far into the product, the product cannot feed the paper correctly. Turn the product off  
and gently remove the paper. Then turn the product on and reload the paper correctly.  
Paper is not ejected fully or is wrinkled  
If the paper does not eject fully, press the xbutton to eject the paper. For XP-200 Series, press the ybutton to eject  
the paper. If the paper is jammed inside the product, remove it by referring to the following section.  
If the paper is wrinkled when it comes out, it may be damp or too thin. Load a new stack of paper.  
Note:  
Store any unused paper in its original packaging in a dry area.  
The Product Does Not Print  
All lights are off  
Press the P button to make sure the product is on.  
Make sure that the power cord is securely plugged in.  
Make sure that your outlet works and is not controlled by a wall switch or timer.  
Only the power light is on  
Turn off the product and computer. Make sure the product’s interface cable is securely plugged in.  
If you are using the USB interface, make sure your cable meets the USB or Hi-Speed USB standards.  
If you are connecting the product to your computer via a USB hub, connect the product to the first-tier hub from  
your computer. If the printer driver is still not recognized on your computer, try to directly connect the product to  
your computer without the USB hub.  
If you are connecting the product to your computer via a USB hub, make sure the USB hub device is recognized by  
your computer.  
If you are trying to print a large image, your computer may not have enough memory. Try reducing the resolution  
of your image or printing the image at a smaller size. You may need to install more memory in your computer.  
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Users of Windows can clear any stalled print jobs from the Windows Spooler.  
Uninstall the printer driver, then reinstall it.  
An ink error is indicated after you replace the cartridge  
Open the scanner unit.  
A
Make sure the ink cartridge holder is at the ink cartridge replacement position.  
B
Note:  
For products without LCD screen:  
If the ink cartridge holder is at the far right position, press the y button. The ink cartridge holder moves to the ink  
cartridge check position. The cartridge that is expended or low is indicated by the  
mark on this product. Then  
press the y button again. The ink cartridge holder moves to the ink cartridge replacement position.  
Remove and reinsert the ink cartridge and then continue with the ink cartridge installation. Make sure the top  
surface of the ink cartridges align.  
C
133  
   
User’s Guide  
Troubleshooting for Printing/Copying  
Close the scanner unit slowly and press the button described below.  
D
For products with LCD screen:  
Press OK.  
For products without LCD screen:  
Press y.  
Increasing the Print Speed (For Windows Only)  
Note:  
The screen shots in this section may vary depending on the model.  
Print speed may be increased by selecting certain settings in the Extended Settings window when the printing speed is  
slow. Click the Extended Settings button on your printer driver’s Maintenance window.  
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User’s Guide  
Troubleshooting for Printing/Copying  
The following dialog box appears.  
Select the following check boxes and print speed may be increased.  
High Speed Copies  
Always spool RAW datatype  
Page Rendering Mode  
Print as Bitmap  
For more details on each item, see the online help.  
Other Problem  
Printing plain papers quietly  
When plain paper is selected for the paper type or Normal is selected as for quality in the printer driver, the product  
prints at high speed. Try choosing Quiet Mode for quieter operation which will reduce the print speed.  
For Windows, select the Quiet Mode check box in the Main window of your printer driver.  
For Mac OS X, select On from the Quiet Mode. To display the Quiet Mode, click through the following menus:System  
Preferences, Print& Scan (for Mac OS X 10.8 or 10.7) or Print & Fax (for Mac OS X 10.6 or 10.5), your product (in the  
Printers list box), Options & Supplies, and then Driver.  
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User’s Guide  
Troubleshooting for Scanning  
Troubleshooting for Scanning  
Problems Indicated by Messages on the LCD Screen or  
Status Light  
Make sure the product is connected to your computer properly.  
Turn off the product and turn it on again. If the problem is not solved, the product may be malfunctioning, or the  
light source in the scanner unit may need to be replaced. Contact your dealer.  
Make sure the scanning software is fully installed.  
See the paper manual for instructions on installing the scanning software.  
Problems When Starting a Scan  
Check the status light and make sure the product is ready to scan.  
Make sure your cables are securely connected to the product and a working electrical outlet.  
If necessary, test your product’s AC adapter by plugging in another electrical device and turning it on.  
Turn off the product and computer, and then check the interface cable connection between them to make sure it is  
secure.  
Make sure you select the correct product if a scanner list appears when starting to scan.  
Windows:  
When you start Epson Scan using the EPSON Scan icon, and the Select Scanner list is displayed, make sure you  
select the model of your product.  
Mac OS X:  
When you start Epson Scan from the Applications folder and the Select Scanner list is displayed, make sure you  
select the model of your product.  
Connect the product directly to the computer’s external USB port or through one USB hub only. The product may  
not work properly when connected to the computer through more than one USB hub. If the problem persists, try  
connecting the product directly to the computer.  
If more than one product is connected to your computer, it may not work. Connect only the product you want to  
use, and then try scanning again.  
If the scanning software does not work properly, uninstall the software first and then reinstall it as described in the  
paper manual.  
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User’s Guide  
Troubleshooting for Scanning  
Using the button  
Note:  
Depending on the product, the scanning function may not be available when using the button.  
Check if you have assigned a program to the button.  
Make sure Epson Scan and Epson Event Manager are installed correctly.  
IfyouhaveclickedtheKeepBlocking buttonintheWindowsSecurityAlertwindowduringorafterinstallationof  
the Epson Software, unblock Epson Event Manager.  
Mac OS X:  
Make sure you are logged on as the user who installed the scanning software. Other users must first start Epson  
Scanner Monitor in the Applications folder and then press a button to scan.  
How to unblock Epson Event Manager  
Click Start or the start button, and then point to Control Panel.  
A
For Windows 8:  
Select Control Panel from Settings.  
Do one of the following.  
B
Windows 8 and 7:  
Select System and Security.  
Windows Vista:  
Select Security.  
Windows XP:  
Select Security Center.  
Do one of the following.  
C
D
Windows 8, 7 and Windows Vista:  
Select Allow a program/an app through Windows Firewall.  
Windows XP:  
Select Windows Firewall.  
Do one of the following.  
Windows 8 and 7:  
Confirm that the check box for EEventManager Application is selected in the Allowed programs/apps  
and features list.  
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Troubleshooting for Scanning  
Windows Vista:  
Click the Exceptions tab, and then confirm that the check box for EEventManager Application is selected  
in the Program or port list.  
Windows XP:  
Click the Exceptions tab, and then confirm that the check box for EEventManager Application is selected  
in the Programs and Services list.  
Click OK.  
E
Using scanning software other than Epson Scan driver  
IfyouareusinganyTWAIN-compliant programs, suchasAdobePhotoshopElements, makesure thatthecorrect  
product is selected as the Scanner or Source setting.  
If you cannot scan using any TWAIN-compliant scanning programs, such as Adobe Photoshop Elements,  
uninstall the TWAIN-compliant scanning program and then reinstall it.  
Problems When Feeding Paper  
The paper gets dirty  
You may need to clean the product.  
Multiple sheets of paper are fed  
If you load unsupported paper, the product may feed more than one sheet of paper at a time.  
You may need to clean the product.  
Problems With Scanning Time  
Computers withHi-Speedexternal USB portscanscanfasterthanthosewith externalUSBports. Ifyouareusinga  
Hi-Speed external USB port with your product, make sure it meets the system requirements.  
Scanning at a high resolution takes a long time.  
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User’s Guide  
Troubleshooting for Scanning  
Problems With Scanned Images  
Scan quality is unsatisfactory  
Scan quality can be improved by changing the current settings or adjusting the scanned image.  
An image on the back of your original appears in your scanned image  
If your original is printed on thin paper, images on the back may be visible to the product and appear in your scanned  
image. Try scanning the original with a piece of black paper placed on the back of it. Also make sure the Document  
Type and Image Type settings are correct for your original.  
Characters are distorted or blurred  
In Office Mode or Home Mode, select the Text Enhancement check box.  
Adjust the Threshold setting.  
Home Mode:  
Select Black&White as the Image Type setting, click the Brightness button, and then try adjusting the Threshold  
setting.  
Office Mode:  
Select Black&White as the Image Type setting, and then try adjusting the Threshold setting.  
Professional Mode:  
Select Black & White as the Image Type setting and click the + (Windows) or r (Mac OS X) button next to Image  
Type. Make the appropriate Image Option setting and then try adjusting the Threshold setting.  
Increase the resolution setting.  
Characters are not recognized correctly when converted into editable text  
(OCR)  
Place the document so that it is straight on the scanner glass. If the document is skewed, it may not be recognized  
correctly.  
Ripple patterns appear in your scanned image  
A ripple or cross-hatch pattern (known as moiré) may appear in a scanned image of a printed document.  
Rotate your original document. Rotate the scanned image using the application software after scanning.  
139  
     
User’s Guide  
Troubleshooting for Scanning  
Select the Descreening check box.  
Change a resolution setting and scan again.  
Uneven color, smears, dots, or straight lines appear in your image  
You may need to clean the interior of the product.  
The scanning area or direction is unsatisfactory  
The edges of your original are not scanned  
If you are scanning in Full Auto Mode, or using thumbnail preview in Home Mode or Professional Mode, move  
the document or photo 6 mm (0.2 inch) away from the horizontal and vertical edges of the scanner glass to avoid  
cropping.  
If you are scanning using the button or using normal preview in Office Mode, Home Mode, or Professional Mode,  
move the document or photo about 3 mm (0.12 inch) away from the horizontal and vertical edges of the scanner  
glass to avoid cropping.  
Multiple documents are scanned into a single file  
Position documents at least 20 mm (0.8 inch) apart from each other on the scanner glass.  
140  
     
User’s Guide  
Troubleshooting for Scanning  
Cannot scan the area you want  
Depending on the documents, you may not be able to scan the area you want. Use normal preview in Office Mode,  
Home Mode, or Professional Mode and create marquees on the area you want to scan.  
Cannot scan in the direction you want  
Click Configuration, select the Preview tab, and then clear the Auto Photo Orientation check box. Then, place your  
documents correctly.  
Problems Remain After Trying All Solutions  
If you have tried all the solutions and have not solved the problem, initialize the Epson Scan settings.  
Click Configuration, select the Other tab, and then click Reset All.  
141  
   
User’s Guide  
Product Information  
Product Information  
Ink Cartridges  
You can use the following ink cartridges with this product:  
Ink Cartridge  
Part numbers  
Singapore, HongKong, Taiwan, Korea  
XP-212  
XP-215  
XP-312  
XP-315  
XP-412  
XP-415  
XP-213  
XP-217  
XP-313  
XP-413  
XP-312  
XP-315  
XP-412  
XP-415  
XP-212  
Black  
18/18XL  
18/18XL  
18/18XL  
18/18XL  
17/17XL  
17/17XL  
17/17XL  
17/17XL  
177/178  
177  
176/177  
176/177  
176/177  
176/177  
Cyan  
Magenta  
Yellow  
177  
177  
Note:  
Not all cartridges are available in all regions.  
Black, Cyan, Magenta, Yellow  
Color  
For best results, use up ink cartridge within six months of opening the package.  
Cartridge life  
Temperature  
Storage:  
-20 to 40 ˚C (-4 to 104 ˚F)  
1 month at 40 ˚C (104 ˚F)  
Freezing:*  
-12 ˚C (10.4 ˚F)  
* Ink thaws and is usable after approximately 3 hours at 25 ˚C (77 ˚F).  
System Requirements  
For Windows  
System  
PC Interface  
Windows 8 (32-bit, 64-bit), Windows 7 (32-bit, 64-bit), Vista (32-bit, 64-bit), XP SP1  
or higher(32-bit), or XP Professional x64 Edition  
Hi-Speed USB  
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User’s Guide  
Product Information  
For Mac OS X  
System  
PC Interface  
Mac OS X 10.5.8, 10.6.x, 10.7.x, 10.8.x  
Hi-Speed USB  
Note:  
The UNIX File System (UFS) for Mac OS X is not supported.  
Technical Specifications  
Note:  
Specifications are subject to change without notice.  
Printer specifications  
Sheet feeder, top entry  
Paper path  
Capacity  
*1*2  
XP-310 Series/XP-410 Series: 11 mm (0.4in)  
XP-210 Series: 6 mm (0.2in)  
*1*2  
*1 For Legal and User Defined sizes, load one sheet at a time.  
*2 Paper with a weight of 64 to 90 g/m2(17 to 24 lb).  
Paper  
Note:  
Since the quality of any particular brand or type of paper may be changed by the manufacturer at any time,  
Epson cannot attest to the quality of any non-Epson brand or type of paper. Always test samples of paper stock  
before purchasing large quantities or printing large jobs.  
Poor quality paper may reduce print quality and cause paper jams or other problems. If you encounter  
problems, switch to a higher grade of paper.  
Single sheets:  
143  
           
User’s Guide  
Product Information  
Size  
A4 210 × 297 mm  
10 × 15 cm (4 × 6 in.)  
13 × 18 cm (5 × 7 in.)  
A6 105 × 148 mm  
A5 148 × 210 mm  
B5 182 × 257 mm  
9 × 13 cm (3.5 × 5 in.)  
13 × 20 cm (5 × 8 in.)  
20 × 25 cm (8 × 10 in.)  
16:9 wide size (102 × 181 mm)  
100 × 148 mm  
Letter 8 1/2 × 11 in.  
Legal 8 1/2 × 14 in.  
Plain paper or special paper distributed by Epson  
0.08 to 0.11 mm (0.003 to 0.004 in.)  
Paper types  
Thickness  
(for plain paper)  
64 g/m2 (17 lb) to 90 g/m2 (24 lb)  
Weight  
(for plain paper)  
Envelopes:  
Size  
Envelope #10 4 1/8 × 9 1/2 in.  
Envelope DL 110 × 220 mm  
Envelope C6 114 × 162 mm  
Paper types  
Weight  
Plain paper  
75 g/m2 (20 lb) to 90 g/m2 (24 lb)  
Printable area  
Highlighted portions show printable area.  
Single sheets:  
Normal  
Borderless  
144  
     
User’s Guide  
Product Information  
Envelopes:  
Minimum margin  
Single sheets  
Media type  
Envelopes  
A
B
C
3.0 mm (0.12 in.)  
3.0 mm (0.12 in.)  
3.0 mm (0.12 in.)  
3.0 mm (0.12 in.)  
5.0 mm (0.20 in.)  
20.0 mm (0.78 in.)  
Note:  
Depending on the type of paper, print quality may declinein the top and bottom areas of the print, or the area may be  
smeared.  
Scanner specifications  
Scanner type  
Flatbed color  
CIS  
Photoelectric device  
145  
     
User’s Guide  
Product Information  
Effective pixels  
10200 × 14040 pixels at 1200 dpi  
Scanning area may be restricted if resolution setting is large.  
Document size  
216 × 297 mm (8.5 × 11.7 inches) A4 or US letter size  
Scanning resolution  
1200 dpi (main scan)  
2400 dpi (sub scan)  
Output resolution  
Image data  
50 to 4800, 7200, and 9600 dpi  
(50 to 4800 dpi in 1 dpi increments)  
16 bits per pixel per color internal  
8 bits per pixel per color external (maximum)  
Light source  
LED  
Network interface specification  
*1  
Wi-Fi  
Standard:  
Security:  
IEEE 802.11b/g/n  
WEP (64/128bit)  
*2  
WPA-PSK (TKIP/AES)  
2.4 GHz  
Frequency Band:  
Communication Mode:  
Infrastructure mode,  
Ad hoc mode  
Wi-Fi Direct  
*3  
*1 Complies with either IEEE 802.11b/g/n or IEEE 802.11b/g depending on location of purchase.  
*2 Complies with WPA2 with support for WPA/WPA2 Personal.  
*3 XP-210 Series do not support this function.  
Memory card  
Note:  
The availability of this feature varies by product.  
146  
     
User’s Guide  
Product Information  
Memory Stick Duo  
Compatible memory  
cards  
Memory Stick PRO Duo  
Memory Stick PRO-HG Duo  
*
Memory Stick Micro  
MagicGate Memory Stick Duo  
SDXC  
SDHC  
SD  
*
miniSDHC  
*
miniSD  
*
microSDXC  
*
microSDHC  
*
microSD  
DCF (Design rule for Camera File system) version 1.0 or 2.0 compliant.  
All card types standard version compliant.  
Media format DCF  
3.3 v  
Voltage Requirements  
* Adapter required.  
Photo data specifications  
JPEG with the Exif Version 2.3 standard  
File format  
Image size  
80 × 80 pixels to 9200 × 9200 pixels  
Number of files  
XP-410 Series: up to 9990  
XP-310 Series: up to 2000  
Mechanical  
XP-210 Series  
XP-310 Series  
XP-410 Series  
Storage  
Dimensions  
Width: 390 mm (15.4 inches)  
Depth: 300 mm (11.8 inches)  
Height: 145 mm (5.7 inches)  
*1  
*1  
Printing  
Printing  
Width: 390 mm (15.4 inches)  
Depth: 504 mm (19.8 inches)  
Height: 279 mm (11.0 inches)  
Width: 390 mm (15.4 inches)  
Depth: 528 mm (20.8 inches)  
Height: 279 mm (11.0 inches)  
*2  
*2  
*2  
Weight  
Approx. 3.9 kg (8.6 lb)  
Approx. 4.2 kg (9.3 lb)  
Approx. 4.3 kg (9.5 lb)  
*1 With the output tray extension extended.  
*2 Without the ink cartridges and power cord.  
147  
   
User’s Guide  
Product Information  
Electrical  
XP-210 Series  
100-240 V Model  
90 to 264 V  
Input voltage range  
Rated frequency range  
Input frequency range  
Rated current  
50 to 60 Hz  
49.5 to 60.5 Hz  
0.5 to 0.3 A  
Approx. 12 W (ISO/IEC24712)  
Approx. 5.0 W  
Approx. 2.7 W  
Approx. 0.3 W  
Power consumption  
Standalone copying  
Ready mode  
Sleep mode  
Power off  
XP-310 Series  
100-240 V Model  
90 to 264 V  
Input voltage range  
Rated frequency range  
Input frequency range  
Rated current  
50 to 60 Hz  
49.5 to 60.5 Hz  
0.5 to 0.3 A  
Approx. 13 W (ISO/IEC24712)  
Approx. 6.0 W  
Approx. 2.7 W  
Approx. 0.3 W  
Power consumption  
Standalone copying  
Ready mode  
Sleep mode  
Power off  
XP-410 Series  
100-240 V Model  
90 to 264 V  
Input voltage range  
Rated frequency range  
Input frequency range  
Rated current  
50 to 60 Hz  
49.5 to 60.5 Hz  
0.5 to 0.3 A  
148  
 
User’s Guide  
Product Information  
Approx. 13 W (ISO/IEC24712)  
Power consumption  
Standalone copying  
Approx. 6.5 W  
Approx. 2.7 W  
Approx. 0.3 W  
Ready mode  
Sleep mode  
Power off  
Note:  
Check the label on the back of the product for its voltage.  
For users in Belgium, power consumption when copying may vary. Check http://www.epson.be for the latest  
specifications.  
Environmental  
Operation:  
Temperature  
10 to 35 ˚C (50 to 95 ˚F)  
Storage:  
-20 to 40 ˚C (-4 to 104 ˚F)  
1 month at 40 ˚C (104 ˚F)  
Operation:*  
Humidity  
20 to 80% RH  
Storage:*  
5 to 85% RH  
* Without condensation  
Standards and approvals  
U.S. model:  
UL60950-1  
CAN/CSA-C22.2 No.60950-1  
Safety  
EMC  
FCC Part 15 Subpart B Class B  
CAN/CSA-CEI/IEC CISPR 22 Class B  
These equipments contains the following wireless module.  
Manufacture: Askey Computer Corporation  
Type: WLU6117-D69 (RoHS)  
ThisproductconformstoPart15 oftheFCCRulesand RSS-210 oftheICRules. Epson cannotacceptresponsibilityfor  
any failure to satisfy the protection requirements resulting from a non-recommended modification of the product.  
Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this  
device must accept any interference received, including interference that may cause undesired operation of the device.  
To prevent radio interference to the licensed service, this device is intended to be operated indoors and away from  
windows to provide maximum shielding. Equipment (or its transmit antenna) that is installed outdoors is subject to  
licensing.  
149  
     
User’s Guide  
Product Information  
European model:  
EN60950-1  
Low voltage directive 2006/95/  
EC  
EN55022 Class B  
EN61000-3-2  
EN61000-3-3  
EN55024  
EMC directive 2004/108/EC  
EN300 328  
R&TTE directive 1999/5/EC  
EN301 489-1  
EN301 489-17  
EN60950-1  
For European users:  
We, Seiko Epson Corporation, hereby declare that the equipment Models, C462K, C462L and C462M are in  
compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC.  
For use only in Ireland, UK, Austria, Germany, Liechtenstein, Switzerland, France, Belgium, Luxemburg,  
Netherlands, Italy, Portugal, Spain, Denmark, Finland, Norway, Sweden, Iceland, Cyprus, Greece, Slovenia, Malta,  
Bulgaria, Czech, Estonia, Hungary, Latvia, Lithuania, Poland, Romania, and Slovakia.  
Only indoor operation is permitted in France.  
If used outside of own premises, general authorization is required in Italy.  
Epson can not accept responsibility for any failure to satisfy the protection requirements resulting a  
non-recommended modification of the products.  
Australian model:  
EMC  
AS/NZS CISPR22 Class B  
Epson hereby declares that the equipment Models, C462K, C462L and C462M are in compliance with the essential  
requirements and other relevant provisions of AS/NZS4268. Epson cannot accept responsibility for any failure to  
satisfy the protection requirements resulting from a non-recommended modification of the product.  
Interface  
Hi-Speed USB (Device Class for computers)  
150  
   
User’s Guide  
Where To Get Help  
Where To Get Help  
Technical Support Web Site  
If you need further help, visit the Epson support website shown below. Select your country or region and go to the  
support section of your local Epson website. The latest drivers, FAQs, manuals, or other downloadables are also  
available from the site.  
If your Epson product is not operating properly and you cannot solve the problem, contact Epson support services for  
assistance.  
Contacting Epson Support  
Before Contacting Epson  
If your Epson product is not operating properly and you cannot solve the problem using the troubleshooting  
information in your product documentation, contact Epson support services for assistance. If Epson support for your  
area is not listed below, contact the dealer where you purchased your product.  
Epson support will be able to help you much more quickly if you give them the following information:  
Product serial number  
(The serial number label is usually on the back of the product.)  
Product model  
Product software version  
(Click About, Version Info, or similar button in the product software.)  
Brand and model of your computer  
Your computer operating system name and version  
Names and versions of the software applications you normally use with your product  
Note:  
Depending on the product, the dial list data for fax and/or network settings may be stored in the product’s memory. Due to  
breakdown or repair of a product, data and/or settings may be lost. Epson shall not be responsible for the loss of any data, for  
backing up or recovering data and/or settings even during a warranty period. We recommend that you make your own  
backup data or take notes.  
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Where To Get Help  
Help for Users in Europe  
Check your Pan-European Warranty Document for information on how to contact Epson support.  
Help for Users in Taiwan  
Contacts for information, support, and services are:  
World Wide Web (http://www.epson.com.tw)  
Information on product specifications, drivers for download, and products enquiry are available.  
Epson HelpDesk (Phone: +0280242008)  
Our HelpDesk team can help you with the following over the phone:  
Sales enquiries and product information  
Product usage questions or problems  
Enquiries on repair service and warranty  
Repair service center:  
Telephone number  
Fax number  
Address  
02-23416969  
02-23417070  
02-27495955  
02-32345299  
039-600969  
038-312977  
03-2810707  
03-5320092  
No.20, Beiping E. Rd., Zhongzheng Dist., Taipei City 100,  
Taiwan  
02-27491234  
02-32340688  
039-605007  
038-312966  
03-2810606  
03-5325077  
1F., No.16, Sec. 5, Nanjing E. Rd., Songshan Dist., Taipei City  
105, Taiwan  
No.1, Ln. 359, Sec. 2, Zhongshan Rd., Zhonghe City, Taipei  
County 235, Taiwan  
No.342-1, Guangrong Rd., Luodong Township, Yilan County  
265, Taiwan  
No.87, Guolian 2nd Rd., Hualien City, Hualien County 970,  
Taiwan  
No.413, Huannan Rd., Pingzhen City, Taoyuan County 324,  
Taiwan  
1F., No.9, Ln. 379, Sec. 1, Jingguo Rd., North Dist., Hsinchu City  
300, Taiwan  
04-23291388  
04-23805000  
04-23291338  
04-23806000  
3F., No.510, Yingcai Rd., West Dist., Taichung City 403, Taiwan  
No.530, Sec. 4, Henan Rd., Nantun Dist., Taichung City 408,  
Taiwan  
05-2784222  
06-2221666  
05-2784555  
06-2112555  
No.463, Zhongxiao Rd., East Dist., Chiayi City 600, Taiwan  
No.141, Gongyuan N. Rd., North Dist., Tainan City 704, Taiwan  
152  
   
User’s Guide  
Where To Get Help  
Telephone number  
Fax number  
Address  
07-5520918  
07-5540926  
1F., No.337, Minghua Rd., Gushan Dist., Kaohsiung City 804,  
Taiwan  
07-3222445  
08-7344771  
07-3218085  
08-7344802  
No.51, Shandong St., Sanmin Dist., Kaohsiung City 807,  
Taiwan  
1F., No.113, Shengli Rd., Pingtung City, Pingtung County 900,  
Taiwan  
Help for Users in Australia  
Epson Australia wishes to provide you with a high level of customer service. In addition to your product  
documentation, we provide the following sources for obtaining information:  
Your Dealer  
Don’t forget that your dealer can often help identify and resolve problems. The dealer should always be the first call for  
advise on problems; they can often solve problems quickly and easily as well as give advise on the next step to take.  
Access the Epson Australia World Wide Web pages. Worth taking your modem here for the occasional surf! The site  
provides a download area for drivers, Epson contact points, new product information and technical support (e-mail).  
Epson Helpdesk  
EpsonHelpdeskisprovidedasafinalbackup tomakesureourclientshaveaccesstoadvice. OperatorsontheHelpdesk  
can aid you in installing, configuring and operating your Epson product. Our Pre-sales Helpdesk staff can provide  
literature on new Epson products and advise where the nearest dealer or service agent is located. Many types of queries  
are answered here.  
The Helpdesk numbers are:  
Phone:  
Fax:  
1300 361 054  
(02) 8899 3789  
Weencourage you to haveall the relevant information on handwhen you ring. Themoreinformationyou prepare, the  
faster we can help solve the problem. This information includes your Epson product documentation, type of  
computer, operating system, application programs, and any information you feel is required.  
Help for Users in Singapore  
Sources of information, support, and services available from Epson Singapore are:  
World Wide Web (http://www.epson.com.sg)  
Information on product specifications, drivers for download, Frequently Asked Questions (FAQ), Sales Enquiries,  
and Technical Support via e-mail are available.  
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Where To Get Help  
Epson HelpDesk (Phone: (65) 6586 3111)  
Our HelpDesk team can help you with the following over the phone:  
Sales enquiries and product information  
Product usage questions or problems  
Enquiries on repair service and warranty  
Help for Users in Hong Kong  
To obtain technical support as well as other after-sales services, users are welcome to contact Epson Hong Kong  
Limited.  
Internet Home Page  
Epson Hong Kong has established a local home page in both Chinese and English on the Internet to provide users with  
the following information:  
Product information  
Answers to Frequently Asked Questions (FAQs)  
Latest versions of Epson product drivers  
Users can access our World Wide Web home page at:  
Technical Support Hotline  
You can also contact our technical staff at the following telephone and fax numbers:  
Phone:  
Fax:  
(852) 2827-8911  
(852) 2827-4383  
154  
 
User’s Guide  
Index  
Index  
2
E
4
Envelopes  
Epson  
8
Errors  
A
B
Borderless  
F
C
H
Cleaning  
Copying  
Head cleaning  
Help  
I
Crop/Zoom  
Ink  
D
Documents  
155  
 
User’s Guide  
Index  
Ink cartridges  
Paper  
Paper Size  
Paper Type  
Photo  
Print head  
Print quality  
Print speed  
Printing  
Problems  
L
Lights  
Loading  
M
Mac OS X  
Managing print jobs  
Margins  
Memory card  
Memory cards  
N
O
P
156  
User’s Guide  
Index  
T
Product  
Product settings  
U
USB  
W
R
Windows  
S
Scanning software  
Select Photos  
Sharing printer  
Software  
Specifications  
Speed  
Status Monitor  
157  

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